2002 NISSAN Quest Problems

Complaints Reported

Complaints by Component

ENGINE AND ENGINE COOLING

6 complaints

I HAVE A NISSAN ALTIMA WITH 88.000 MILES ON IT THIS CAR IT SHOULD BE JUST GETTING BROKEN IN JUST GOT DONE PAYING THIS CAR OFF IT COST ME AROUND 18,000 DOLLARS IN 2004 PAID IT OFF IN JUNE 2009 THINKING I COULD GET BACK ON MY FEET AGAIN BUT I SEE THAT WONT HAPPEN NOT WITH A BAD DEFECTIVE CATALYTIC CONVERTER AND A RUINED ENGINE THAT EATS ANTIFREEZE AND DRINKS OIL THAT'S JUST SOME OF THIS CARS ISSUES POOR HEAT OR NO HEAT IN WINTER I CANT BELIEVE WITH ALL OF THE COMPLAINTS ON ALL OF THE NISSAN SIGHT NOTHING IS BEING DONE BY NHTSA THERE ARE MORE THAN A FEW COMPLAINTS OUT THERE ITS UNREAL AND WHEN YOU NEED HELP THEY TELL YOU YOUR VIN# IS NOT THE CORRECT ONE IF ALL THESE CARS COME OFF ASSEMBLY LINE WITH DIFFERENT CONVERTERS AND MANIFOLD SYSTEM THEN AND PRECAST THAN MAY BE ,BUT NOT THE SAME PARTS WITH THE MANIFOLD AND THE SAME CATALYTIC CONVERTER AND THE FOWLED PRINTS NOWAY!!!ALL THESE 2002 ALTIMAS ARE HAVING THE SAME PROBLEM BUT ARE BEING TOLD THEY DON'T HAVE THE RIGHT VIN# WELL LETS SEE THESE VIN # BEFORE WE TELL THEM TO YOU THIS HAS BEEN A PROBLEM FOR 7 YRS KNOW DOESN'T NHTSA HAVE ENOUGH COMPLAINT BY KNOW TO REOPEN IT CASECLAIN #03V084000 I SEE THEY HAVE SHORTENED A LITTLE FROM ITS ORIGINAL CLAIM , FIX WHAT YOU MESSED UP IN THE FIRST PLACE BAD DESIGN PRECAST NEXT TO INTAKE SPEND THE MONEY YOU MADE ON ALL OF US AND DO IT RIGHT THEN YOU MAY GET CUSTOMERS BACK PEOPLE ARE NOT STUPID AND WILL NOT FORGET ,THIS CAR IS MY SECOND NISSAN I HAD A PATHFINDER AND AFTER THIS COMPLETE INJUSTICE NEVER AGAIN. *TR

Jun 22, 2009

NISSAN ALTIMA - CHECK ENGINE LIGHT CAME ON NOVEMBER 2006. NISSAN DEALERSHIP STATED THAT THE CATALYTIC CONVERTER SENSOR COULD BE BAD AND NOT NECESSARILY THE PART. THEY SHUT THE LIGHT OFF AND SENT ME ON MY WAY. THE LIGHT CONTINUED TO GO OFF AND ON OVER THE COURSE OF THE NEXT YEAR YET PASSED A STATE EMISSIONS TEST. NO OTHER ENGINE PROBLEMS OCCURRED. NOVEMBER, 2008 VEHICLE FAILED STATE EMISSIONS TEST - TOLD IT WAS THE CATALYTIC CONVERTER. NISSAN DEALERSHIP STATES THE WARRANTY RAN OUT AT 80K MILES - THE CAR HAS 83K MILES. HAVE NOT HAD THE CAR LOOKED AT BY DEALERSHIP MECHANIC YET FOR FEAR THE ESTIMATED $1000 REPAIR COULD TURN INTO AN ENGINE REPLACEMENT AT A MUCH HIGHER COST. *TR

Nov 13, 2008

SINCE 09/07 I HAVE PAID MORE THAN $2500.00 TO REPLACE, CHANGE, CHECK, AND MAINTAIN THE OIL IN MY CAR. I KNOW HAVE TO CHANGE MY OIL EVERY 1,500 MILES INSTEAD OF EVERY 3,000 SO IT WONT BURN OUT THE ENGINE. IT IS A 2002 ALTIMA BUT APPARENTLY THE "VIN" NUMBER IS NOT ONE THAT WAS IN THE RECALLED NUMBERS YET IT IS HAVING THE EXACT PROBLEM THAT THE OTHER WERE RECALLED FOR. HOW IS IT THAT RANDOM NUMBER ARE CHOSEN TO FIX AND OTHERS ARE LEFT TO SHELL OUT AND MORE LIKELY HAVE TO BUY A NEW (OF COURSE NOT A NISSAN AT THIS POINT) CARE. *TR

Jan 08, 2008

EXCESS OIL USE, CAR USING WATER, NOT STARTING THEN WHEN IT STARTS IT BLOWS BLACK SMOKE. *TR

Jun 11, 2007

THERE IS A FOUL SMELL THAT COMES FROM MY AIR CONDITION VENTS IN MY VEHICLE; NISSAN NORTH AMERICA REFUSES TO ADMIT TO THE PROBLEM.

Jan 15, 2004

+ 1 more complaint for this component

TIRES

5 complaints

WIDETRACK SR BL TIRE P22565/16 NISSAN QUEST MINIVAN. RIGHT REAR TIRE BLOWOUT MARCH 09, THEN, LEFT REAR TIRE BLOWOUT APRIL 20, 09. TIRES PURCHASED FEB.2005 AT TED WEINS LAS VEGAS. *TR

Apr 21, 2009

PURCHASED NEW 2002 NISSAN QUEST ON 12/201.CURRENT MILLAGE IS 26,000. ALL 4 TIRES HAVE HAD TIRE SEPARATION. WE REPLACED THE FIRST ONE ON 7/03 WITH ONLY 17,800 MILES ON IT, THE SECOND ONE ON 12/03, THE THIRD ONE ON 7/12/04, AND THE FORTH ON 8/22/04. AFTER CONTACTING THE MANUFACTURER (CONTINENTAL TIRES) THEY HAVE MADE ME PAY FOR ALL 4 REPLACEMENT TIRES. I HAVE TOLD THEM THAT I BELIVE THAT THOSE TIRES MUST HAVE BEEN DEFECTIVE. THEY SAID THAT THEY WOULD PRORATE THE TIRES, BUT WHY SHOULD I HAVE TO PAY FOR THEIR DEFECTIVE TIRES? IF THOSE TIRES WOUOLD HAVE BEEN GOOD THEY SHOULD HAVE LASTED AT LEAST 40-50 THOUSAND MILES. I HAVE ALSO HAD TO PAY TO RE-ALIGN THE VAN. THIS IS A SECOND VEHICLE THAT, AS YOU CAN SEE BY THE MILLAGE, IS NOT USED ALOT. ALL TIRES WERE REPLACED AT TIRE KINGDOM IN APOPKA, SO I DON'T HAVE THE TIRE NUMBERS YOU MIGHT NEED. THEY SAID THEY HAD TO RETURN THEM TO CONTINENTAL FOR THE WARRANTY. THE CONSEQUENCES COULD HAVE BEEN FATAL ON ALL FOUR OCCASIONS. TWICE WE WERE DRIVING LONG DISTANCE AND COULD HAVE HAD A SERIOUS ACCIDENT ON THE INTERSTATE. TIRE SIZE IS: P215/65R16 THE REPLACEMENT TIRES ARE THE SAME AS THE ONES BEFORE, BUT I DON'T WANT THEM! I DON'T TRUST THEM! WHAT I WOULD LIKE IS A NEW SET OF TIRES FROM A DIFFERENT MANUFACTURER OR AT LEAST REPAYMENT OF THE PRORATED MONEY I HAD TO INVEST PLUS THE ALIGNMENT WHICH AMOUNTS TO $224.19. *AK

Aug 23, 2004

WHILE DRIVING 70 MPH ON THREE OCCASIONS REAR/FRONT AND REAR PASSENGER TIRES STEEL BELT SEPARATED. CONSUMER MANAGED TO PULL OVER TO CHANGE TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. CONTINENTAL, P215/65R16. *AK

Jul 08, 2004

I RECENTLY EXPERIENCED COMPLETE AND PARTIAL TIRE WALL SEPARATION ON 3 OF 4 CONTINENTAL TOURING CONTACT A/S P215/65R-16 TIRES DURING ONE 1200 MILE TRIP. THE TIRE WALL SEPARATION OCCURRED ON MY 2002 NISSAN QUEST WHICH HAD ONLY 9500 MILES ON THE VEHICLE. THE THREE TIRE WALL SEPARATIONS OCCURRED SUDDENLY WHILE DRIVING AT HIGHWAY SPEED RESULTING IN TWO NEAR-SERIOUS ACCIDENTS AND COLLISIONS. UPON INSPECTION BY A NISSAN SERVICE CENTER AND LOCAL TIRE DISTRIBUTOR, TWO TIRES WERE FOUND TO HAVE VERY OBVIOUS AND TOTAL TIRE WALL SEPARATION AND ONE TIRE WAS FOUND TO HAVE PARTIAL SEPARATION. THERE WAS NO INDICATION OF ANY TIRE PUNCTURES OR OBVIOUS DAMAGE THAT MAY HAVE CAUSED THE TIRE WALL SEPARATIONS. DESPITE THE VEHICLE BEING UNDER FACTORY WARRANTY, THE DEALERSHIP WAS UNWILLING TO ASSUME ANY RESPONSIBILITY ASSOCIATED WITH CONTINENTAL TIRE FAILURE. UPON CONTACTING THE CONTINENTAL CUSTOMER SERVICE HOTLINE, CONTINENTAL TIRE WAS UNWILLING TO OFFER ANY FORM OF REIMBURSEMENT FOR THE DEFECTIVE TIRES THAT LEFT ME STRANDED IN TWO STATES BECAUSE THE REPLACEMENT TIRES WERE REPLACED WITH NON-CONTINENTAL TIRES AND REPLACED AT AN UNAUTHORIZED CONTINENTAL DEALER. THE ONLY COMPROMISE THAT THEY WERE WILLING TO MAKE WAS TO REPLACE THE DEFECTIVE TIRES WITH ANOTHER CONTINENTAL BRAND TIRE IF AN AUTHORIZED CONTINENTAL TIRE DEALER VERIFIED THE TIRE WALL SEPARATION. DUE TO THE OBVIOUS DEFECTIVENESS OF THIS BRAND OF CONTINENTAL TIRES, I WAS UNWILLING TO JEOPARDIZE MY FAMILY'S SAFETY BY PLACING ANOTHER CONTINENTAL BRAND TIRE ON MY VEHICLE. *PH

Sep 12, 2003

THE LEFT REAR TIRE EXPERIENCED TREAD SEPARATION. *JB

Apr 16, 2003

ELECTRICAL SYSTEM

5 complaints

2002 NISSAN SENTRA SERVICE ENGINE LIGHT ILLUMINATED. CUSTOMER STATES THE VEHICLE WOULD NOT PASS INSPECTION WITH THE LIGHT ON. OXYGEN SENSOR WAS REPLACED AND CODE STILL REMAINED. CONSUMER FOUND A RECALL FOR THE ECM. *KB THE CONSUMER STATED THAT THE VIN WAS NOT PART OF THE RECALL, HOWEVER THE CONSUMER FEELS THIS IS AN ERROR AND WANTS TO BE REIMBURSED FOR THE REPAIRS SINCE HE EXPERIENCED THE EXACT FAILURE AS STATED IN THE RECALL. *TR

Oct 11, 2007

THERE HAVE BEEN SEVERAL OCCURRENCES WHEN I WENT TO START MY VEHICLE AND THE RADIO WOULD NOT COME ON AND THE CLOCK ON THE RADIO WOULD NOT DISPLAY THE TIME. AT FIRST I THOUGHT THAT IT WAS A BLOWN FUSE. I REPLACED THE FUSE BUT THIS EVENT KEPT OCCURRING OVER AND OVER AGAIN. ONE DAY IT WAS RAINING AND THE RADIO WOULD NOT COME ON NOR WOULD THE TIME BE DISPLAYED ON THE SCREEN AND THEN I FOUND OUT MY WIPERS WOULD NOT WORK EITHER. SO WHENEVER THIS OCCURRED AGAIN, I WOULD CHECK THE WIPERS AND FIND OUT THAT WHEN THE RADIO WAS NOT WORKING, NEITHER WOULD THE WIPERS. I WOULD HAVE TO STOP THE VEHICLE, START AND STOP THE ENGINE REPEATEDLY UNTIL THE RADIO WOULD COME ON. ONCE THAT HAPPENED, MY WIPERS WOULD BEGIN WORKING TOO. THIS IS STILL AN ONGOING PROBLEM. MY WIFE HAD THE VEHICLE AT THE DEALERSHIP FOR MAINTENANCE AND WHEN SHE LEFT, THE RADIO WAS NOT WORKING SO SHE PULLED BACK INTO THE DEALERSHIP AND STOPPED THE VEHICLE, TALKED TO THE SERVICE AGENT. HE WENT OUT AND STARTED THE VEHICLE AND THE RADIO WAS WORKING. THERE IS DEFINITELY AN ELECTRICAL SHORT SOMEWHERE IN THIS VEHICLE. *JB

Nov 02, 2005

I OWNED A 2002 NISSAN QUEST WITH APPROX. 40,000 MILES. ON JANUARY 13, 2005, I RETURNED TO MY HOME AT 2:00AM. AT APPROXIMATELY 2:15AM I HEARD 2 LOUD POPS COME FROM OUTSIDE MY HOME. WHEN I LOOKED OUTSIDE MY VAN WAS COMPLETELY ENGULFED IN FLAMES AND WAS COMPLETELY DESTROYED FROM THE FIRE DAMAGE. PREVIOUS SERVICE HISTORY INCLUDED: CHECK OF DRIVERS SIDE POWER WINDOW FOR OUT OF TRACK PROBLEMS AND PROBLEMS WITH ELECTRICAL (CONSOLE LIGHTS AND TAIL LIGHTS) ACTING IMPROPERLY WHICH THE DEALERSHIP SAID THEY COULD NOT RE-DUPLICATE. WORKED WITH AUTUMN AT NISSAN NORTH AMERICA, VERY RUDE AND UNHELPFUL. NISSAN STATED THAT I HIT A LARGE OBJECT AND DAMAGED THE FUEL TANK HOWEVER, THE VEHICLE HAD NEVER BEEN INVLOVED IN ANY OTHER INCIDENTS OR ACCIDENTS.*AK

Jan 31, 2005

Fire: 1

THE VEHICLE'S REMOTE DOOR ENTRY SYSTEM, AUTOMATIC WINDOWS, SEAT HEATERS AND COMPASS MIRROR FAILED. *NM THE REPAIR ENTAILED INSTALLING A NEW CONTROLLER WHICH REQUIRED NEW REMOTE ENTRY KEYS. ORIGINALLY THE CONSUMER WAS ISSUED TWO REMOTE KEYS AFTER REPAIR AN THE KEYS WHERE REPLACED. THE CONSUMER ONLY RECEIVED ONE AND WAS REQUESTED TO PAY FOR THE SECOND ONE. *TC

Dec 21, 2004

CAR REFUSES TO START. ACTS LIKE BATTERY PROBLEM BUT SYSTEM CHECKED OUT BY DEALER AND NOTHING FOUND . *JB

Aug 22, 2004

SERVICE BRAKES, HYDRAULIC

3 complaints

I HAVE HAD REOCCURING BRAKING PROBLEMS WITH MY 02 NISSAN XTERRA FOR THE PAST YEAR. THE BRAKES DO NOT ADEQUATELY STOP THE VEHICLE AND GRAB/RELEASE WHEN COMING TO A STOP MAKING CONTROL OF THE VEHICLE DIFFICULT AT TIMES. I HAVE TAKEN THE VEHICLE TO THE NISSAN DEALER THREE SEPARATE TIMES FOR SERVICE AND THE PROBLEM HAS STILL NOT BEEN REMEDIED. I WAS RECENTLY TOLD BY THE SERVICE DEPARTMENT AT THE NISSAN DEALERSHIP THAT THIS IS A COMMON PROBLEM WITH THE VEHICLE AND THE MANUFACTURER HAS NOT COME UP WITH A SOLUTION.*AK

Nov 09, 2004

I OWN A 2002 NISSAN ALTIMA THAT HAS JUST 37000 MILES ON IT. IN THE PAST 2-3 WEEKS I NOTICED BRAKE NOISE THAT SOUNDED LIKE METAL ON METAL GRIDING. I OF COURSE TOOK IT TO MY DEALER FOR INSPECTION AND WAS TOLD THAT ALL FOUR SETS OF BRAKES NEEDED TO BE REPLACED. IN SHORT, EVERYTHING WAS GONE. AFTER LESS THAN 2.5 YEAR. THIS SEEMS LIKE EXCESSIVE AND PREMATURE BRAKE FAILURE. I HAVE VISTITED SEVERAL OWNER WEBSITES AND HAVE SEEN A MULTITUDE OF STORIES REGARDING EARLY BRAKE WEAR ON THE 2002 ALTIMA. THIS VEJICLE HAS ALSO HAD 5 SAFETY RECALL IN THE LAST 2 YEARS. NISSAN CLAIMS THAT THIS IS "NORMAL" BRAKE WEAR. I THINK IT'S A POTENTIAL SAFTEY HAZARD. THE VEHICLE HAS BEEN REPAIRED AT A COST OF $900. I AM NOT A "HARD" DRIVER AND ALL VEHICLES I HAVE OWNED IN THE PAST HAVE NOT NEEDED BRAKES TILL 50-60000 MILES. THIS SEEMS LIKE EITHER A DESIGN FLAW OR FAULTY PARTS OR BOTH. *AK

Nov 09, 2004

AT APPROX. 36,400 MILES ABS WARNING LIGHT WENT ON. II TOOK THE CAR TO A LOCAL DEALER FOR INSPECTION AND THEY SAID IT WAS THE FRONT LEFT ABS SENSOR, $290.00 TO REPAIR, FRONT BRAKE PADS DOWN TO 10% AND ROTORS NEED TO BE RESURFACED. I INQUIRED ABOUT WARRANTY COVERAGE OF THE SENSOR AND THEY SAID NO. I CONTACTED NISSAN EXPLAINED THE SITUATION, THEY CONTACTED THE DEALER AND NISSAN REFUSED TO COVER THE REPAIR SAYING THE CAUSE WAS DUE TO BRAKES BEING WORN DOWN. THIS WAS MY 3RD NISSAN VEHICLE AND WILL BE MY LAST ONE.*AK

Nov 03, 2004

EQUIPMENT

3 complaints

LOUD CLUNK DURING COLD START AND AGAIN WHEN A/C IS TURNED ON. STARTED AT 11,000 MILES, AND SEEMS TO BE GETTING WORSE. IF VAN SITS FOR SEVERAL DAYS IT WILL STALL AND DOES NOT WANT TO START. NISSAN CALLS THIS A DESIGN FEATURE AND SAYS IT CAN'T BE FIXED.*AK

Aug 31, 2003

THE CONSUMER STATED THAT SOME OF THE RADIO BUTTONS DO NOT LIGHT UP. *YH

Oct 30, 2002

AIRCONDITIONER BLOWS OUT HOT AIR. THE DEALER HAS ATTEMPTED TO FIX THE PROBLEM 3 TIMES. THE DEALER STATED NISSAN SENT A SERVICE MANAGER TO LOOK AT THE PROBLEM. MY NISSAN FILE # IS 3820186 AND 3832797. NISSAN NOW STATES NOTHING IS WRONG WITH MY VEHICLE, THEY WROTE ON THE WORK ORDER THE FOLLOWING PROCEDURE , " ROLL DOWN THE WINDOWS USE MANUEL AIR AND DO NOT START OUT USING REAR AIR, PUT A/C ON # 2 SETTING. VEHICLE OPERATING AS PER DESIGN". THE NISSAN DEALER FURTHER TOLD ME TO DRIVE AROUND UNTIL IT STARTS BLOWING OUT COOL AIR THEN USE THE SYSTEM AS NORMAL. SOMETIME THAT PROCEDURE WORKS, SOMETIMES I'VE BEEN 2 MILES FROM HOME WITHOUT THE A/C WORKING. WHEN I TOLD NISSAN CUSTOMER SERVICE THAT THIS WAS UNACCEPTABLE THEY TOLD ME THAT THIS HAPPENS TO MANY DIFFERENT TYPES OF VECHILES IN NEVADA. ALSO THEY WORKED ON THE CAR FOR ABOUT 17 DAYS TOTAL.*AK

Aug 11, 2002

VISIBILITY

2 complaints

DESCRIPTION: THE INSIDE REAR VIEW MIRROR IN MY 2002 NISSAN QUEST IS AN ELECTRO CHROMIC SELF-DIMMING MIRROR THAT HAS NO MANUAL BACKUP. THE MIRROR CONTAINS A FLUID WHICH HAS RECENTLY ACCUMULATED ON THE BOTTOM 3/4 OF THE MIRROR SURFACE CAUSING THE SELF-DIMMING MIRROR TO FAIL TO PROVIDE DIMMING AGAINST REAR APPROACHING HEADLIGHTS ON THE TOP 1/4TH. ADDITIONALLY, THE BOTTOM 3/4THS IS SO DARK IT IS ALMOST IMPOSSIBLE TO SEE VEHICLES APPROACHING UNLESS THEIR LIGHTS ARE ON. A PERSON STANDING BEHIND THE VEHICLE COULD NOT BE SEEN AT DUSK. THERE ARE MANY DOCUMENTED CASES OF THESE MIRRORS FAILING IN VARIOUS MAKES AND MODELS AS A RESULT USUALLY FROM THE INTERNAL FLUID LEAKING. THIS MIRROR WAS MADE BY MAGNA DONNELLY. REPLACEMENT MIRRORS ARE APPROXIMATELY $350 FROM THE DEALERSHIP. *TR

Nov 11, 2011

THE REARVIEW MIRROR ON THE VEHICLE, DONNELLY GLARE FREE COMPASS MIRROR, HAS BECOME UNUSABLE. AT FIRST I THOUGHT IT WAS BECAUSE OF THE HEAT AND SUN IN GUAM BUT AFTER REVIEWING THE WEB SITE, I FOUND OUT THAT THERE IS A TECHNICAL SERVICE BULLETIN ON THIS MIRROR. *JB

Nov 02, 2005

EXTERIOR LIGHTING

2 complaints

TL*THE CONTACT OWNS A 2002 NISSAN QUEST. THE CONTACT NOTICED THAT THE EXTERIOR HEADLIGHTS WOULD SPORADICALLY FAIL, WHICH REDUCES VISIBILITY. HE TOOK THE VEHICLE TO THE DEALER ON THREE OCCASIONS AND THEY REPLACED THE HEADLIGHT CONNECTOR, THE HEADLIGHT SOCKET TWICE, AND THE BULB IN THE HEADLAMP. AS OF AUGUST 7, 2008, NONE OF THE REPAIRS HAVE SUCCESSFULLY REMEDIED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS NOT PROVIDED WITH ANY ASSISTANCE BECAUSE HIS VEHICLE EXCEEDED ITS WARRANTY. THE FAILURE MILEAGE WAS 24,794 AND CURRENT MILEAGE WAS 120,000.

Aug 07, 2008

I'M THOROUGHLY DISGUSTED WITH THE DESIGN AND QUALITY OF THE HEADLIGHTS ON MY 2002 NISSAN ALTIMA. WITHIN 6 MONTHS I'VE NOW SPENT $600 ($300 EACH INCLUDING LABOR) TO REPLACE BOTH HEADLIGHTS ON MY AUTO ALL BECAUSE IT IS NOT POSSIBLE TO REPLACE A $6 BULB. THERE IS A SEVERE DESIGN FLAW AND SHOWS LACK OF QUALITY PRODUCED BY NISSAN. APPARENTLY NISSAN IS NOT CONCERNED ABOUT THE QUALITY OF THEIR PRODUCT AND CUSTOMER SATISFACTION ONCE THE PAPERWORK IS SIGNED AND THE DEAL IS DONE ON THE SALE OF THEIR AUTOS. I PLAN TO RETURN TO TOYOTA FOR MY NEXT AUTO PURCHASE.

May 06, 2005

STRUCTURE

2 complaints

THE CHROME ON BOTH FRONT DOOR HANDLES ARE CHIPPING AWAY. WHEN THE DOORS ARE OPENED THE CHROME IS CUTTING THE OCCUPANTS HANDS. DEALERSHIP IS NOT RETURNING CONSUMER'S CALLS. *AK THE CHROME HAS CHIPPED AWAY ON THE DRIVER'S SIDE DOOR, CAUSING CUTS TO DRIVER'S LEFT HAND. THE CHROME ON THE PASSENGER'S SIDE DOOR HANDLE IS CRACKING ALONG THE UPPER SIDE AND IS BUBBLING ON THE EXTERIOR SIDE. THE SERVICE MANAGER AGREED THAT THE PASSENGER'S SIDE LOOKED AS THOUGH IT WAS BUBBLING AND WOULD CHIP AWAY AND TO INSTALL NEW DOOR HANDLES WOULD COST APPROXIMATELY$250.00. MANUFACTURER NOT WILLING TO HELP AT THIS TIME. *TT *NM

Jun 03, 2005

Injuries: 4

WATER WILL BUILD UP IN THE DRY ROT, CAUSING IT TO RUST AND CRACK. CAUSE UNKNOWN. DEALER NOTIFIED. *AK

Jul 05, 2002

STEERING,SUSPENSION,AIR BAGS

1 complaint

ON MAYAUGUST 6TH 2021ON MAY 6TH 2021 I PURCHASED A 2002 NISSAN QUEST VAN FRON PICK-N-PULL AUTO LOCATE AT 2015 EAST SUMMER STREET IN HAMMOND IN 46320 I NEVER INFORMED ABOUT THE PROBLEMS THAT THIS VAN HAD. 1.ENGINE DROPPED DOWN FROM THE BOTTOM. BY THIS TIME LOST CONTROL OF STEERING PULLING TO THE RIGHT SIDE. UNSAFE TO DRIVE!

May 09, 2021

ENGINE

1 complaint

TL* THE CONTACT OWNS A 2002 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE TEMPERATURE ROSE. THE VEHICLE WAS STOPPED AND COOLANT WAS ADDED TO THE ENGINE AND THE CONTACT PROCEEDED TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THE FOLLOWING DAY AND WAS INFORMED THAT THE HEAD GASKET WOULD NEED TO BE REPLACED. THE GASKET HAD BEEN REPLACED ONCE BEFORE AT 40,000 MILES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 104,000.

Feb 04, 2013

STRUCTURE,LATCHES/LOCKS/LINKAGES

1 complaint

REAR DOOR HANDLES ON 2002 NISSAN QUEST BREAK OFF, LEAVING NO WAY TO OPEN THE DOOR TO THE PASSENGERS FROM THE OUTSIDE OF THE VEHICLE. *TR

Jun 09, 2010

ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING

1 complaint

MY NEW CAR WAS PERFORMING AS IT WAS SUPPOSED TO AND MAINTENANCE WAS BEING COMPLETED ON A REGULAR SCHEDULE. MY VEHICLE STARTED TO CUT OFF DURING OPERATION IN 2004/5. IT WOULD HAPPEN IN THE DRIVEWAY, EXPRESSWAYS, ETC. IT DIDN'T MATTER. I TOOK IT TO THE NISSAN DEALER AND THEY CLAIMED TO FIX THE PROBLEM. NEXT MY HEADLIGHT BEGAN TO BLOW A BULB EVERY 2,0000-3,000 MILES. I TOOK IT TO THE DEALER AND THEY REPLACED IT. THIS OCCURRED IN 2005. MID- JULY TO LATE NOVEMBER 2006 MY CAR BEGAN TO STALL IN COLD/WARM WEATHER. I TOOK IT TO THE NISSAN DEALER AND THEY STATED THAT NO PROBLEM WAS FOUND. MY CAR STARTED TO CONSUME OIL AT AN ALARMING RATE IN APRIL 2007. IT WAS TAKEN TO THE DEALER YET AGAIN AND I WAS TOLD IT HAD INTERNAL ENGINE DAMAGE AND THEY COULD NOT FIND A PROBLEM WITH THE EXTERNAL COMPONENTS. I WAS QUOTED $4,000-$4,200 FOR A REPLACEMENT ENGINE. I HAVE ALWAYS GOTTEN MY REPAIR WORK AND OIL CHANGES AT NISSAN DEALERS AND NOW WHEN MY EXTENDED WARRANTY IS GONE I AM TOLD I NEED TO BUY AN ENGINE. THIS IS UNFAIR AND COSTLY. I CANNOT USE THE CAR FOR WORK COMMUTES OR TO GET TO SCHOOL. NISSAN HAS BEEN TOLD MANY TIMES ABOUT THEIR PRODUCT FAILURE AND THE MECHANICS BASICALLY ONLY CARE THAT YOU BUY/NOT BUY A MOTOR. I SHOULD NOT BE PAYING FOR THIS CAR WHEN IT IS CLEARLY A MECHANICAL DESIGN DEFECT THAT HAS CAUSED ME SO MUCH TIME, MONEY AND PAIN. I LEFT IT AT MY SISTER'S APARTMENT FOR 3 MONTHS BECAUSE IT WOULD START AND CUT OFF, IF AT ALL. I DROVE THE CAR THE OTHER DAY AFTER TRYING TO GET IT STARTED FOR 2 DAYS. IT DROVE LIKE A DREAM. NOW I CAN'T GET IT STARTED TO EVEN GET TO AND FROM ANYWHERE. I HAVE NUMEROUS REASONS FOR THINKING NISSAN SHOULD BE LIABLE. WHATEVER THEY ARE CURRENTLY DOING TO FIX THE PROBLEM IS OKAY BUT THERE ARE LOTS AND LOTS OF ENGINES DAMAGED DUE TO THESE RECALL ITEMS THAT WERE NOT HANDLED BY THE DEALERS AND NISSAN PROPERLY. *TR

Nov 27, 2007

LATCHES/LOCKS/LINKAGES

1 complaint

THE DOOR HANDLES ON THE NISSAN QUEST CAME OFF IN MY HANDS WHILE I WAS TRYING TO OPEN THE SLIDING DOORS. THE CONSEQUENCE WAS THAT NEITHER OF THE SLIDING DOORS WILL OPEN AND THE INSIDE HANDLES WERE NOT WORKING EITHER. NOTHING WAS DONE TO FIX THEM, EVEN THOUGH I HAVE THE BEST EXTENDED WARRANTY NISSAN OFFERED, DOOR HANDLES WERE NOT COVERED. THEY CLAIMED THAT I RIPPED THEM OFF WITH UNDUE FORCE.*AK

May 08, 2007

CHILD SEAT

1 complaint

DT*: THE CONTACT STATED THE HANDLE FAILED TO LOCK IN PLACE. THIS COULD POTENTIALLY CAUSE THE SEAT TO SPIN UPSIDE DOWN DUMPING THE BABY OUT OF THE SEAT. THE CHILD SAFETY SEAT MANUFACTURER WAS GRACO; MODEL NUMBER: 7479CTC. THE MANUFACTURER DATE WAS JULY-02.*AK

Sep 05, 2006

SUSPENSION

1 complaint

DT*: THE CONTACT STATED WHILE RECEIVING A MAINTENANCE INSPECTION BY AN AUTHORIZED DEALER, IT WAS DETERMINED THE RUBBER BOOT ON THE AXLE SPINDLE HAD DETERIORATED. THE DEALER REPLACED THE RUBBER BOOTS ON THE AXLE SPINDLE AND ATTRIBUTED THE DETERIORATION TO THE HEAT AND HUMIDITY.

Apr 12, 2006

ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

I WAS INFORMED BY NISSAN THERE WAS A RECALL ON THE ENGINE EXHAUST SYSTEM 12/03. I FOLLOWED UP AND HAD IT REPAIRED OR REPLACED , AT THIS POINT I'M UNCERTAIN WHAT HAPPENED. TODAY, I WAS INFORMED THAT THE CATALYTIC CONVERTER IS INOPERABLE AND IT WOULD COST APPROXIMATELY 800.00 TO REPLACE IT. THIS IS A DEVICE THAT IS APART OF THE ENGINE EXHAUST RECALL THAT WAS DONE IN '03. BECAUSE 2 YEARS HAVE PASSED SINCE THE RECALL WAS DONE, I AM NO LONGER UNDER WARRANTY AND I AM FORCED TO MAKE ANOTHER COSTLY REPAIR. I AM VERY DISAPPOINTED WITH THE NUMEROUS RECALLS AND REPAIRS ON THE "NORTH AMERICAN CAR OF THE YEAR!" *NM

Sep 14, 2005

AIR BAGS

1 complaint

WITHOUT NOTICE, THE AIRBAG LIGHT HAS COME ON. I CONTACTED THE DEALER & THEY HAVE TOLD ME THAT I WOULD HAVE TO PAY $80+ TAX TO FIND OUT WHAT THE PROBLEM IS. I JUST HAPPENED TO CHECK FOR RECALLS AND THE RECALL HAS STATED THAT MY ISSUE IS DUE TO A DEFECT AND IN THE EVENT OF AN ACCIDENT. THE DRIVER'S AIRBAG WILL NOT DEPLOY. I CONTACTED NISSAN WHO, OF COURSE, IS NO HELP AND WAS TOLD THAT MY VIN # WAS NOT A PART OF THAT RECALL. THEY COULDN'T EVEN TELL ME WHERE MY RECALLS WERE EVEN REPAIRED. I WISH MORE PEOPLE WOULD LET THE NHTSA KNOW ABOUT THIS & ADVISE ANYONE YOU COME IN CONTACT WITH NOT TO BUY A NISSAN. IT'S NOT WORTH IT!! *NM

Sep 08, 2005

EXTERIOR LIGHTING,EQUIPMENT

1 complaint

THE HEADLIGHT ASSEMBLY PARTS ON THIS ALTIMA ARE DEFECTIVE AND HAD TO BE REPLACED ON BOTH THE LEFT AND RIGHT SIDE OF THE CAR. PRIOR TO REPLACEMENT THE LIGHTS WERE REPLACED SEVERAL TIMES. BUT THE ACTUAL DEFECT CAUSED BY THE LIGHTS BEING TOO HOT AND THEN MELTING THE PLASTIC WAS NOT BROUGHT TO MY ATTENTION UNTIL EXPENSES HAD BEEN INCURRED ON REPLACEMENT OF THE LIGHTS SEVERAL TIMES. WHENTHE LEFT SIDE WAS PROPERLY DIAGNOSED FINALLY, THE CAR WAS STILL UNDER WARRANTY BUT THE DEALER DENIED REPLACEMENT AND REFUSED TO ATTEMPT ANY SOLUTION. DUE TO THE EXPENSE OF REPLACING THE LIGHTS AND THE LEFT HEAD LIGHT ASSEMBLY PART, I HAD TO WAIT TO REPLACE THE RIGHT SIDE. THE PARTS COMPONENTS FOLKS SHOULD BE RESPONSIBLE. MORE IMPORTANTLY NISSAN SHOULD TAKE RESPONSIBILITY. SEVERAL MECHANICS INCLUDING ONE SERVICE PERSON AT THE NISSAN DEALER TOLD ME THEY HAD SEEN SEVERAL ALTIMAS WITH THIS PROBLEM BUT UNTIL THERE WAS A RECALL THERE WAS NOTHING HE COULD DO.*AK

Dec 23, 2004

SERVICE BRAKES, HYDRAULIC,AIR BAGS

1 complaint

I WAS IN A CAR ACCIDENT TODAY AND THE BRAKES NOT WORKING HAD A LOT TO DO WITH IT. AS I NOTICED A CAR IN FRONT OF ME, I APPLIED MY BRAKES ONLY TO FIND THAT IT DIDN'T DO ANYTHING AND WENT TO THE FLOOR SO I TRIED AGAIN (STILL ABOUT TO HIT ANOTHER CAR) AND THEY WORKED FINE. I AM WAITING TO HEAR IF THERE WAS A FAILURE WITH THEM, BUT THE FACT THAT THEY WORKED THE SECOND TIME LEADS ME TO BELIEVE THAT THEY WILL FIND NOTHING WRONG.....I KNOW THERE ARE OTHER BRAKE COMPLAINTS WITH NISSANS, SO I HOPE THIS WARNING HELPS. ALSO, I WAS GOING AT A SPEED OF ABOUT 50MPH AND WHEN I HIT THE CAR AHEAD, THE AIR BAGS DID NOT DEPLOY. IT WAS A FRONTAL HIT, MORE TO THE RIGHT SIDE, AND NEITHER AIR BAG WORKED. NO INJURIES BUT MY NECK AND BACK HURT. I HAVE JUST REPAIRED SO MUCH ON MY SENTRA, AND I AM NOT HAPPY WITH THE PROBLEMS I HAVE INCURRED WITH NISSAN, WE'LL SEE IF I EVER BUY ANOTHER.*AK

Nov 18, 2004

Crash: 1

POWER TRAIN

1 complaint

MY CONCERNS ARE ALSO REFLECTED IN 2 OTHER COMPLAINTS LISTED ON YOUR WEBSITE. MY 2002 NISSAN ALITMA 3.5L SE, STARTED GIVING ME PROBLEMS AT 57,000 MILES. IT STARTED WITH VERY HARD SHIFTING GOING FROM 1ST TO 2ND GEAR. SOMETIMES IT WOULD WORK FINE (ESPECIALLY IF THE VEHICLE WAS WARM) IF THE VEH HAS BEEN SETTING OVER NIGHT, AND YOU PUT IT INTO "DRIVE" IF WOULD SHIFT VERY HARD. IF I REVVED THE ENGINE UP BEFORE PUTTING IT INTO GEAR IT USUALLY DID NOT SHIFT HARD. UPON ENTERING THE VEHICLE ONE EVENING TO DRIVE HOME FROM WORK, THE VEHICLE WENT INTO DRIVE FINE, HOWEVER WOULD NOT SHIFT OUT OF FIRST GEAR. AS I PULLED TO THE SIDE OF THE ROAD AND HAD THE VEH TOWED TO THE NEAREST NISSAN DEALERSHIP, I WAS ADVISED THE THROTTLE CHAMBER WAS THE ISSUE AND THE TRANSMISSION NEEDED TO BE REPLACED. THIS HAS COST ME A TOTAL OF $4600.00 TO REPLACE THE TRANSMISSION, A $150.00 TOWING BILL AND THEN HAD TO RENT A RENTAL CAR UNTIL THIS WAS REPLACED. AM SEEING MANY VEHICLE COMPLAINTS WITH THIS ISSUE, INCLUDING 2 ON YOUR WEBSITE. *AK

Nov 03, 2004

STRUCTURE,EQUIPMENT

1 complaint

WHILE TRYING TO JACK UP THE VEHICLE THE JACK COLLAPSED UNDER THE VEHICLE. THE RUNNING BOARD ON DRIVER'S SIDE WAS DAMAGED ALONG WITH THE FRONT SKIRT. ALSO, DRIVER'S SIDE FRONT ROTOR STRUCK THE GROUND VERY HARD AND MAY BE DAMAGED AS WELL. *AK

May 04, 2004

SUSPENSION,ENGINE AND ENGINE COOLING

1 complaint

WE PURCHASED A 2002 NISSAN QUEST VAN IN FEBRUARY, 2003 FROM ASHEBORO, NC NISSAN. THE DAY THAT WE PURCHASED THE VAN, WE EXPERIENCED AN OIL LEAK. THIS PROBLEM WAS REPAIRED BY DEALERSHIP, AND WE HAVE HAD NO OTHER PROBLEMS. IN MARCH, 2003, WE STARTED EXPERIENCING PROBLEMS WITH A VIBRATION IN THE STEERING, CONSOLE, SEATS AND FLOOR. ASHEBORO NISSAN REPLACED ONE CONTINENTAL TIRE IN APRIL THEN 2 MORE WERE REPLACED IN OCTOBER (SAME TIRE MAKE REPLACED). SINCE ALL OF THIS, THE ASHEBORO NISSAN DEALERSHIP HAS BACKED OUT OF OUR PROBLEM, AND I AM NOW DEALING WITH KENNETH CARTER AT NISSAN AMERICA IN LA. WE HAVE NOW HAD A TOTAL OF 7 CONTINENTAL TIRES ON OUR VAN, AND THE PROBLEM STILL PERSISTS. MY WIFE WAS TOLD BY JEFF AT ASHEBORO NISSAN MONTHS AGO THAT IT MAY BE A PROBLEM WITH THE AXLE. I AM NOT SURE IF THIS WAS EVER CHECKED OUT. I WAS TOLD TO FILE THIS COMPLAINT BY THE NC ATTY. GENERALS OFFICE. *LA

Nov 13, 2003

AIR BAGS,TIRES

1 complaint

THE LEFT REAR TIRE EXPERIENCED A BLOWOUT AND SPLITTED AT THE SIDEWALL , WHICH CAUSED AN ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY. *JB CONTINENTAL TOURING CONTACT AS. DOT # UNKNOWN. *TT

Apr 16, 2003

Crash: 1

Injuries: 2

VEHICLE SPEED CONTROL

1 complaint

WHILE DRIVING THE ACCELERATOR PEDAL HAD GOTTEN STUCK AND THE VEHICLE REVVED UP TO A SPEED OF 110 MPH. TS THE VEHICLE WAS HARD TO STOP WHILE DRIVING AT 10 MPH(HAD TO THROW IN PARK), AND AFTER THE INCIDENT, THE CONSUMER WAS UNABLE TO START THE VEHICLE. SCC

Jan 07, 2003

SUSPENSION,SERVICE BRAKES, HYDRAULIC,EQUIPMENT

1 complaint

BOTH REAR STRUTS AND THE LEFT FRONT STRUT WAS LEAKING. *YH THE VEHICHLE FELT SOFT, BOUNCY, AND SHAKEY. THE BRAKES GRABBED AND WERE NOISY. THE FRONT END WAS OUT OF ALIGNMENT. THE RADIO'S BUTTONS DID NOT LIGHT. THE CONSUMER REQUESTED A REFUND OR A RE-PURCHASE OF THE VEHICLE. SCC

Oct 30, 2002

STEERING

1 complaint

THE STEERING WHEEL WAS OFF CENTER TO THE LEFT. *YH

Oct 30, 2002

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4.9/5.0

52 reviews

Frequently Asked Questions

How many problems does the 2002 NISSAN Quest have?

The 2002 NISSAN Quest currently has 46 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2002 NISSAN Quest?

The most common problems reported for the 2002 NISSAN Quest are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2002 NISSAN Quest problem data come from?

All problem and complaint data for the 2002 NISSAN Quest comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.