2004 NISSAN Quest Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
445
Complaints Reported
Complaints by Component
STRUCTURE
42 complaints
WE RECENTLY HAD TO CHANGE THE ALTERNATOR AND NOTICED ON THE PASSENGER SIDE FRONT THE SUBFRAME HAS A LARGE HOLE IN IT AND IS COMPLETELY NOT SAFE TO DRIVE AND NOTHING HAS BEEN HIT THERE AND IT HAS NOT BEEN IN AN ACCIDENT RELATED TO THAT AREA AT ALL, VEHICLE WAS PARKED AT MY HOME WHEN THIS WAS FOUND AND STILL IS I DID NOT TAKE ANY PICTURES AT THAT TIME OF THE ROTTING HOLE IN THE SUBFRAME I CAN GET PICTURES BUT WE WILL HAVE TO REMOVE RIGHT SIDE FRONT TIRE SO PLEASE LET ME KNOW IF THIS HAS TO BE DONE. *TR
Jun 08, 2020
I TOOK THE VEHICLE IN FOR SOME MAINTENANCE/REPAIR TO THE FRONT AXLE ON 1/16/2020 AND THE MECHANIC FOUND THAT THE SUBFRAME ON THE PASSENGER SIDE OF THE VEHICLE BY THE FRONT TIRE WAS SEVERELY RUSTED TO THE POINT WHERE HE CAN PUSH HIS FINGER THROUGH THE SIDE OF THE FRAME. HE TOLD ME HE COULD NOT BELIEVE I HAD NOT HAD AN ACCIDENT BECAUSE IN HIS OPINION HITTING A MEDIUM SIZE CHUCKHOLE IN THE ROADWAY COULD CAUSE THE RIGHT FRONT OF THE VEHICLE TO COMPLETELY COLLAPSE. THE MECHANIC INDICATED THIS DID NOT HAPPEN OVERNIGHT AND HAS BEEN ONGOING. THE VEHICLE HAS BEEN PARKED IN A GARAGE AT MY HOME DURING ITS USE SINCE IT WAS PURCHASED NEW BY ME AND NOT ROUTINELY LEFT PARKED ON THE STREET. THE MECHANIC ADVISED ME THAT IN HIS OPINION IT WAS NOT SAFE TO DRIVE THE VEHICLE VERY FAR.
Jan 16, 2020
I AM WRITING DUE TO THE FACT I TOOK MY 2004 NISSAN QUEST INTO THE SHOP TODAY BECAUSE OF A LOOSE STEERING WHEEL AND A HORRIBLE CLUNKING NOISE COMING FROM THE FRONT RIGHT SIDE. MY VAN ONLY HAS 97,000 MILES ON IT AND HAS BEEN TAKEN CARE OF VERY WELL. THE MECHANIC TOLD ME THE THE SUBFRAME IS BASICALLY ROTTING AWAY AND IS THE WORST HE HAS SEEN IN 50 YEARS OF WORK. I'VE READ NUMEROUS ACCOUNTS ONLINE OF OTHER WHO HAVE HAD THIS SAME ISSUE. I FEEL LIKE NISSAN SHOULD HELP COVER THE COST OF MY REPAIRS DUE TO POOR MANUFACTURING AND POOR QUALITY OF PARTS. I AM VERY UNHAPPY AND WILL BE SHARING MY STORY WITH WHOEVER I CAN SHARE IT WITH. I WILL INCLUDE A LINK WITH A SITE WITH MANY COMPLAINTS FROM OTHER OWNERS OF THIS SAME VEHICLE. PLEASE HELP ME OUT. THIS IS A BIG ISSUE BECAUSE MY WIFE AND THREE CHILDREN RIDE IN THIS VEHICLE DAILY. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/QUEST/2004/BODY_PAINT/ROTTING_SUBFRAME.SHTML
Dec 12, 2018
THERE WAS NOISE COMING OUT FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND UPON APPLYING BRAKES THE STEERING WHEEL WAS GETTING PULLED FORCEFULLY TO THE RIGHT. THINKING THAT THERE COULD BE SOME PROBLEM WITH THE STRUTS, I TOOK IT TO THE REPAIR SHOP. THE REPAIR SHOP NOTICED THAT THE PASSENGER SIDE OF THE SUB-FRAME (FRAME OR ENGINE CRADLE) UNDER THE ENGINE COMPARTMENT WAS COMPLETELY RUSTED AND ALMOST COMPLETELY GIVING AWAY. A HIGH-SPEED BUMP OR A SUDDEN BRAKING MAY HAVE CAUSED IT TO GIVE AWAY COMPLETELY AND COULD HAVE CAUSED THE VEHICLE TO GO COMPLETELY OUT OF CONTROL. THE CAR IS OLD BUT THAT OLD FOR THE FRAME TO GIVE AWAY. THIS IS A COSTLY REPAIR BUT MORE THAN THAT IT IS A SAFETY CRITICAL ISSUE THAT MAY LEAD TO A BAD ACCIDENT. THE ONLY REASON THIS MAY BE NOTICED BEFORE SOMETHING DREADFUL HAPPENED IS ONLY BY CHANCE. THE DRIVERS MIGHT BE NOTICING OTHER ISSUES THAT PROMPTS THEM TO TAKE IT TO THE SHOP WHILE THE OTHER SIDES OF THE FRAME ARE HOLDING UP THE VEHICLE FOR SOME TIME. SOME FURTHER RESEARCH SHOWED THAT THIS SAME ISSUE HAS BEEN REPORTED BY QUITE A FEW CONSUMERS (FRAME RUSTED/BREAKING ON THE PASSENGER SIDE), BUT NO ACTION HAS BEEN TAKEN THUS FAR. I HAVE NOTICED THAT THERE ARE NUMEROUS COMPLAINTS AND I-TEAM NEWS REPORTS ABOUT SIMILAR ISSUES, BUT NO ACTION HAS BEEN TAKEN. REMEMBER THAT THERE ARE OTHERS WHO QUIETLY GET THEIR CARS REPAIRED BUT NOT LODGE A COMPLAINT. GIVEN MY PREVIOUS EXPERIENCE WITH NISSAN ON A DIFFERENT ISSUE WITH THE SAME VEHICLE (CAM SENSOR FAILURE CAUSING THE VEHICLE TO TURN OFF COMPLETELY (WHILE DRIVING) THAT COMPLETELY JAMS THE STEERING WHEEL AND BRAKE FAILURE. THE VEHICLE COULD ONLY BE BROUGHT TO STOP BY APPLYING PARKING BRAKE). I DON'T TRUST NISSAN TO TAKE ANY ACTION UNLESS THEY ARE FORCED TO.
Oct 01, 2018
TAMARA INFLATORS, SENT MY VAN TO MY LOCAL NISSAN DEALER FOR BRAKE REPAIRMEN. I WAS TOLD SINCE THE FRONT SUBFRAME AT PASSENGER SIDE HAD SEVERE RUST AREA, MY VAN IS NOT SAFE TO DRIVE. IT WILL COST ME MORE THAN $4,000 TO REPLACE. I CHECKED INTERNET. THERE ARE MANY SAME PROBLEMS OCCURRED ON 2004 QUEST. IT LOOKS LIKE THE DEFECT OF MATERIALS TO ME.
Jan 23, 2018
+ 37 more complaints for this component
POWER TRAIN
42 complaints
THE CAR WOULD STALL AND THE STEERING WOULD GO OUT, WHICH WAS VERY DANGEROUS. IT HAPPENED DAILY SINCE MAY OF 2016. IN ORDER FOR THE CAR TO GO FROM STOPPED TO A STARTING POSITION, IT WOULD TAKE ALL OF MY STRENGTH TO PUSH DOWN ON ACCELERATOR TO GET THE CAR TO MOVE.
Jul 28, 2016
I BELIEVE A SENSOR SOMEWHERE IS GOING OUT. THE TRANSMISSION INTERMITTENTLY WILL "MISS" A SHIFT, OR COME OUT OF GEAR. IF I LET MY FOOT OFF THE GAS AND THEN GIVE IT GAS AGAIN, IT WILL SOMETIMES "SLAM" IN TO GEAR. WHEN IT IS ACTING UP, IT WILL ALSO TAKE A COUPLE SECONDS TO GO IN TO DRIVE FROM PARK OR REVERSE, THEN IT "SLAMS" IN TO GEAR. IT ALSO IS LACKING IN POWER, ALMOST AS IF A VACUUM ADVANCE WAS NOT WORKING PROPERLY. THIS SEEMS TO HAPPEN WHEN IT IS WARM. ONCE, AFTER REPLACING THE BATTERY THE VEHICLE SEEMED TO WORK FINE FOR SOME TIME BEFORE STARTING TO ACT UP AGAIN.
May 13, 2016
AFTER THE MINIVAN IS WARMED UP FOR 15-20 MINUTES THE TRANSMISSION FEELS LIKE I'VE BEEN HIT FORM THE BACK OF THE VEHICLE WHEN DOWN SHIFT TO 1 ST GEAR IT SLIPS AND THE RPM GAUGE MOVES BACK AND FORTH. MECHANICS SHOP HAVE TOLD ME THE SOLENOIDS NEEDS TO BE REPLACED TRANSMISSION IS ONLY 108,000 MILES.
Feb 08, 2016
ENGINE CONTROL MODULE [ECM] DUE TO A BAD DESIGN,RAIN AND WATER FROM MELTING SNOW LEAKS ONTO THE ECM AND DESTROYS IT.I HAVE BEEN TOLD THAT THIS IS A COMMON OCCURRENCE WITH THE 2004 QUEST AND THAT NISSAN HAD A SECRET RECALL ON VEHICLES UP TO 8 YEARS OLD.WHILE DRIVING ON A BUSY HIGHWAY AT 60 MPH THE VEHICLE SUDDENLY SLOWED TO 20 MPH,I WAS LUCKY TO GET OFF THE HIGHWAY SAFELY.WHY DID NISSAN NOT NOTIFY ALL OWNERS.
Jan 01, 2016
ON 10/08/2015 - WITHIN 10 DAYS AFTER MY LAST SERVICING THRU NISSAN DEALER I LOST TRANSMISSION ON MY NISSAN QUEST 3.5 SE MODEL YEAR 2004 WITH MILEAGE 110000. IT WAS VERY PAINFUL EXPERIENCE AS VEHICLE HAD TO BE TOWED TO TOM WOOD DEALER WHERE ITS BEEN REPLACED AT A VERY HIGH COST FROM MY POCKET THAT I WAS NOT PREPARED. I WAS SURPRIZED ON THE TRANSMISSION FAILURE FOR SUCH A LOW MILEAGE BUT MORE SURPISE THAT THE DEALER COULD NOT DETECT IT DURING MULTI-POINT INSPECTION CHECK AFTER EVERY OIL CHANGE SERVICING. FOR THE SAKE OF RECORD, I HAVE PERFORMED ALL OF THE QUEST SERVICING (100%) THRU THE DEALER FROM WHERE I BOUGHT THIS VAN INITIALLY. ALSO I HAD REPLACED TRANSMISSION OIL AT 60K MILE SERVICING THAT WAS RECOMMENDED AT THAT TIME. THIS VAN IS WELL MAINTAINED AND STILL GOT THIS TRANSMISSION FAILURE IS A SURPIZE AND RAISES CONCERNS TO THE NISSAN DROPPING QUALITY. ALSO I WAS LOOKING ONLINE AND NOTICED QUEST 2004 HAS THIS PROBLEM, KNOWN FOR BAD TRANSMISSION. THERE ARE MANY COMPLAINTS AND CASE REPORTED AGAINST NISSAN USA. I AM REPORTING TO ALL 3 SITES THRU THIS LINK BELOW (CARCOMPLAINT, CAS AND NHTSA). HTTP://WWW.NISSANPROBLEMS.COM/TRENDS/TRANSMISSION-JERKING/ I PULLED OFF VERY DANGEROUSLY ON THE FREE-WAY WHEN THIS TRANSMISSION FAILURE HAD OCCURED, IT WOULD HAVE BEEN A MAJOR ACCIDENT.
Oct 12, 2015
+ 37 more complaints for this component
LATCHES/LOCKS/LINKAGES
42 complaints
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE POWER SLIDING DOOR WOULD OPEN WHILE THE VEHICLE WAS IN OPERATION. ALSO THE DOOR WOULD NOT FULLY CLOSE. THE MANUFACTURER WAS CONTACTED, BUT THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS MADE TO THE DOOR MECHANISM. HE WAS INELIGIBLE FOR A FREE REMEDY BECAUSE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER: 04V186000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT WAS 63,000.
Nov 12, 2009
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING 50 MPH, THE SLIDING DOORS OPENED AUTOMATICALLY. THE ELECTRONIC CONTROL WOULD NOT CLOSE THE DOORS. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V186000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE WOULD HAVE TO BE REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
Dec 17, 2008
PASSENGER SIDE SLIDING DOOR FAILS TO LATCH OR POPS OPEN WHEN DRIVING AND THE TEMPERATURE OUTSIDE IS BELOW 30 DEGREES FAHRENHEIT. THIS VEHICLE HAS BEEN TAKEN BACK TO THE DEALER AT LEAST 4 OR 5 TIMES SO FAR. THIS RENDERS THE VEHICLE INOPERATIVE UNTIL THE DOOR LATCHES SHUT. THIS IS ENDANGERING OUR CHILDREN WHO SIT IN CAR SEATS IN THE SECOND ROW OF SEATS IN THE QUEST. *TR
Jan 20, 2008
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE THE VEHICLE WAS IN DRIVE, THE FRONT DRIVER AND PASSENGER DOORS WERE LOCKED. THE HANDLE WAS PULLED AND THE DOOR OPENED. THE DEALER STATED THAT THE FAILURE WAS NORMAL. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 57,000. *UPDATED 12/12/07 *BF THE CONSUMER STATED EVEN THOUGH THE DEALER TOLD HER IT WAS A NORMAL FEATURE, IT WAS CORRECTED ON THE 2006 AND 2007 MODELS. THE CONSUMER STATED ON THE NEWER MODELS, THE FRONT DOORS DO NOT OPEN WHEN LOCKED AND WHILE THE VEHICLE IS IN MOTION. UPDATED 12/12/07
Oct 17, 2007
SLIDING DOORS ON BOTH SIDES OF 2004 NISSAN QUEST HAVE AT TIMES [5], FAILED TO STAY OPEN,AND ATTEMPTED TO CRUSH PERSONS IN DOOR AREA. THERE IS APPARENTLY NO SAFETY FEATURE BUILT INTO SYSTEM. *JB
Aug 17, 2007
+ 37 more complaints for this component
ELECTRICAL SYSTEM
36 complaints
AT VARIOUS SPEEDS THE CAR WILL DIE AND LIGHTS FLASH AND I HAVE TO PULL OVER AND TRY AND START THE CAR. IT WILL RESTART BUT THIS HAPPENS INTERMITTENTLY AND AT VARIOUS TIMES AND SPEEDS. THEY TOLD US THIS HAPPENS ON A LOT OF THESE MODELS AND IT IS THE ECM.
Sep 22, 2017
THE VEHICLE MAIN COMPUTER IS DIRECTLY UNDER THE DRIVER WINDSHIELD. IT RUSTED OUT AND FAILED. BECAUSE IT WAS TOTALLY UNPROTECTED AND SUBJECT TO RAIN,SNOW EXCESSIVE HEAT, I HAD TO HAVE IT REPLACED TO THE COST OF $1,000. COMPLETELY PREVENTABLE. I DEMAND A REFUND AND A RECALL NOTICE ISSUED. THANK YOU!
Sep 16, 2017
MY INSTRUMENT PANEL NO LONGER WORKS AT ALL. I CAN NOT TELL HOW MUCH GAS I HAVE, READ MY (WHICH AFFECTS MY ABILITY TO GET AN OIL CHANGE ANYWHERE) , AND MY TEMPERATURE GAUGE. I HAVE RAN OUT OF GAS IN NEGATIVE TEMPS WITH KIDS IN THE CAR. I HAVE ATTEMPTED TO BUY A NEW INSTRUMENT PANEL, THE COST IS OVER $300. ONCE I FINALLY SAVED THE MONEY I WAS TOLD BY NISSAN THAT THE PART WAS DISCONTINUED! I HAVE RESEARCHED THIS ISSUE AND DISCOVERED I AM ONLY ONE OF HUNDREDS WITH SAME ISSUE!
Apr 14, 2016
THE GAUGES FOR THE CURRENT MILEAGE, FUEL, TEMPERATURE ARE ALL GOING IN AND OUT. THIS ISSUE MAKES IT ALMOST IMPOSSIBLE TO KNOW HOW MUCH FUEL IS IN THE CAR, SO I JUST KEEP PUTTING IN $15-$20 EVERY COUPLE OF DAYS TO KEEP IT FULL (WHERE THE AMOUNT IS ABLE TO BE SEEN). I MAKE SURE THERE IS ANTIFREEZE IN THE RADIATOR AND THE RESERVE BOTTLE AS WELL. KEEP THE OIL CHANGED REGULARLY ALSO.
Feb 18, 2016
CAR FIRE. OUR MINIVAN WAS PARKED, THE ENGINE SHUTOFF AND THE KEYS WERE REMOVED FROM THE IGNITION. THE CAR SAT FOR THREE HOURS IN VERY COLD WEATHER IN A RESIDENTIAL NEIGHBORHOOD. BASED ON THE VIDEOS, IT APPEARS THE ELECTRICAL SYSTEM STARTED SPARKING AND SET THE ENGINE AREA ON FIRE. EVENTUALLY THE CAB WAS ON FIRE AND THE ENTIRE MINIVAN WAS BURNED AND COMPLETELY LOST. IT TOOK 7 MINUTES FOR THE FIRE DEPARTMENT TO ARRIVE AND AN ADDITIONAL 11 MINUTES FOR THE FIREMEN TO EXTINGUISH THE RAGING FIRE. ALL THIS WAS CAUGHT ON A NEIGHBOR'S SECURITY CAMERA. THE VIDEO FILES ARE OVER 5 MB SO THIS WEBSITE WILL NOT ALLOW ME TO UPLOAD THE VIDEO FILES. I SHOULD ALSO MENTION WE DROVE THE VAN EARLIER IN THE DAY WITHOUT PROBLEMS.
Jan 20, 2016
+ 31 more complaints for this component
AIR BAGS
29 complaints
The contact owns a 2004 Nissan Quest. The contact stated while at a complete stop, the driver and passenger side front overhead airbags deployed without impact. The contact sustained headaches and sought medical treatment 2 days later with his doctor. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 183,000.
Dec 30, 2021
ALL SIDE AIR BAGS HAVE ACTIVATED WITHOUT ANY ACCIDENT OR COLLISION. THE REARWARD BAGS ACTIVATED AT 5 MPH THE FORWARD SIDE AIRBAGS ACTIVATED WHILE THE VEHICLE WAS NOT MOVING.
Jan 10, 2018
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIR BAG OFF INDICATOR ILLUMINATED WHEN AN OCCUPIED WAS PRESENT. THE FAILURE RECURRED SPORADICALLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMEBR: 16V244000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Jun 29, 2016
MY HUSBAND WAS ACCELERATING AFTER BEING AT A COMPLETE STOP AT A SIGN AND THERE WAS AN EXHAUST PIPE IN THE MIDDLE OF THE ROAD. THE PIPE HIT OUR MUFFLER AND AFTER ABOUT 500 YARDS, BOTH THE PASSENGER AND DRIVER'S AIRBAG DEPLOYED AND THE CAR ALARM WENT OFF FOR 15-20 MINUTES. AFTER HAVING THE VAN TOWED TO AN AUTOBODY SHOP, THEY COULD ONLY FIND ONE POINT OF IMPACT IN THE MUFFLER. WE SPOKE TO NISSAN AND WERE TOLD THAT THERE WAS NO KNOWN ISSUES AND THEY WOULD NOT DO ANYTHING ABOUT THE ISSUE. OUR INSURANCE IS NOW TOTALING THE VEHICLE. *TR
Oct 17, 2014
5/10/08-JUST HAD A FRONT END COLLISION IN OUR 2004 NISSAN QUEST MINIVAN CARRYING MYSELF, HUSBAND & 3 CHILDREN-ONE IN A CARSEAT. DRIVER IN OTHER VEHICLE FAILED TO YIELD TO MY RIGHT OF WAY AND IMPACT WAS MADE BY MY VAN TO THE SIDE OF HER CAR WITH ME GOING APPROX. 35MPH AND SHE WAS GOING ABOUT THE SAME. MY BODY CAME FORWARD EVEN WITH THE SEATBELT BUCKLED, MY SONS CHESTS ARE BRUISED FROM THE SEATBELTS AND NONE...NONE...OF THE AIRBAGS IN THAT VAN DEPLOYED!!! WE BOUGHT THE VAN FOR SAFETY REASONS! WE PURCHASED IT BECAUSE OF THE SIDE CURTAIN AIRBAGS & NOT EVEN THE FRONT AIRBAGS DEPLOYED! I WANT THIS LOOKED INTO AND I WANT SOME ANSWERS AS TO WHY THEY DIDN'T DEPLOY. WERE THERE EVEN AIRBAGS IN THE VAN? OBVIOUSLY WE HAVEN'T SEEN THE DAMAGE IN DAYLIGHT HOURS, BUT AT THOSE SPEEDS AND SINCE WE HIT HEAD ON AT THE VERY LEAST THE AIRBAGS IN FRONT SHOULD HAVE DEPLOYED. THANK YOU. *TR
May 10, 2008
+ 24 more complaints for this component
ENGINE AND ENGINE COOLING
27 complaints
QUEST WILL JERK EXTREMELY HARD AFTER SLOWING DOWN OR LETTING OF ON THE GAS AND THEN RETURNING TO NORMAL SPEED. *TR
Feb 12, 2015
2004 NISSAN QUEST. CONSUMER WRITES IN REGARDS TO A FAULTY DESIGN/ INSTALLATION OF ENGINE CONTROL MODULE. *SMD THE CONSUMER STATED THE ECM WAS INSTALLED DIRECTLY UNDER THE WINDSHIELD PLASTIC COWL. THE OPEN MESH COWL WOULD DRAIN ALL THE WATER DIRECTLY ONTO THE ECM. IT WAS HOW WATER DRIPPED ON THE ECM'S ENCLOSURE, THAT CAUSED THE CORROSION PREMATURELY. THE REPAIRMAN EVEN DECIDED NOT TO INSTALL THE REPLACEMENT IN ITS ORIGINAL BRACKET TO AVOID ACCUMULATING MOISTURE.
Mar 11, 2014
WE WERE GOING OVER LOVELAND PASS IN COLORADO. AS SOON AS WE STARTED GOING BACK DOWN THE ENGINE FAILED. I HAD TO DRIFT WITH NO POWER TO A SHOULDER TO PULL OFF ON. MY TWO KIDS WERE IN THE CAR AND WERE SCARED ABOUT ME HAVING NO POWER. HAD TO WAIT AN HOUR TO TOW IT. THE GARAGE SAID THE TIMING BELT BROKE, $1900 TO FIX....... *TR
Apr 02, 2012
TIMING CHAIN TENSIONER BROKE CAUSING TIMING CHAIN TO RATTLE LOUDLY. NISSAN SAID THE REPAIR WOULD BE ABOUT $2,400.00. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THE NISSAN 3.5 ENGINE AND SHOULD BE SUBJECT TO A RECALL. *JS
Mar 21, 2012
I OWN A 2004 NISSAN QUEST. I RECENTLY HAD TO REPLACE THE TIMING CHAIN AT A COST OF $1500.00. I AM QUITE ANGRY ABOUT THIS SINCE I HAVE RECENTLY FOUND OUT THAT MANY OTHER OWNERS ARE ALSO EXPERIENCING THE SAME PROBLEM WITH THE QUEST. THIS IS AN ISSUE NISSAN SHOULD HAVE RECALLED THE CAR FOR. I WAS TOLD HAT IF THIS CHAIN HAD BROKEN WHILE I WAS DRIVNG, IT COULD CAUSE TEH THE ENGINE TRO SEIZE. WELL THAT IS JUST GREAT TO KNOW THAT I HAND MY DAUGHTER THE KEYS TO THIS CAR AND THEY COULD HAVE BEEN KILLED. IS THAT WHAT YOU ARE WAITING FOR..SOMEONE TO DIE BEFORE YOU REALIZE HOW BIG A PROBLEM THIS IS? I HAVE ALSO READ THAT OTHER MAKES OF NISSAN ARE ALSO EXPERIENCING THIS PROBLEM. NISSSAN SHOULD BE HELD RESPONSIBLE FOR THIS REPAIR. I HAVE ALWAYS PURCHASED NISSAN, BUT WITH THESE KIND OF COSTLY REPAIRS AND DANGEROUS ISSUE AT HAND, I WILL DEFINATELY CHOOSE ANOTHER MAKER IF NISSAN DOES NOT COME FORWARD WITH A RECALL AND REINBURSE THOSE OF US THAT HAVE ALREADY HAD PAY FOR THESE COSTLY REPAIRS. I AM VERY DISAPOINTED WITH NISSAN, SINCE I AM SURE THEY ARE AWARE OF THIS PROBLEM AND HAVE DONE NOTHING ABOUT IT. *TR
Feb 18, 2012
+ 22 more complaints for this component
SERVICE BRAKES, HYDRAULIC
27 complaints
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THERE WAS A RUMBLING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT ALL OF THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 136,000.
May 04, 2012
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THE SLIP WARNING LIGHT ILLUMINATED, CAUSING THE BRAKES TO FAIL WHEN APPLIED. THE CONTACT HAD TO CONSTANTLY PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THEY INSPECTED THE LINES AND THE BRAKES BUT COULD NOT FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,081.
Sep 20, 2011
CAR VIBRATES BADLY WHILE BRAKING. HAS BEEN TO DEALER THREE TIMES FOR PROBLEM BUT NOT FIXED. *TR
Jun 28, 2010
WHENEVER WE HIT THE BRAKES OUR 2004 NISSAN QUEST SHUTTERS AND SHAKES. WE FIRST REPORTED THE PROBLEM AT ABOUT 23,000 MILES. VAN HAS BEEN TO THE DEALER AT LEAST 5 TIMES FOR THIS PROBLEM. MECHANIC CAN NEVER FIND ANYTHING WRONG. ON OUR OWN WE HAVE REPLACED THE FRONT ROTORS WHEN IT WAS DISCOVERED BOTH ORIGINAL ROTORS HAD WARPED, REPLACED THE BRAKE PADS THREE TIMES, AND TURNED THE ROTORS 6 MONTHS AFTER REPLACING THEM (79K MILES). VAN GOES BACK INTO THE DEALER NEXT WEEK AGAIN TO HAVE THE PROBLEM ADDRESSED AGAIN AS IT HAS GOTTEN WORSE. I AM STATIONED WITH THE MILITARY AWAY FROM HOME, AND MY WIFE USES THE QUEST AS HER ONLY TRANSPORTATION WITH OUR TODDLERS, OLDER CHILDREN, AND GUESTS. VAN NOW HAS 114K MILES. *TR
Jun 11, 2010
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED WHEN DRIVING AT SPEEDS OF AT LEAST 55 MPH AND APPLYING THE BRAKE, THE VEHICLE WOULD ABNORMALLY SHAKE AND VIBRATE VIOLENTLY. IN ADDITION, THE VEHICLE WAS ALSO PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST 10 TIMES AND THE DEALER WOULD ONLY ADVISE THERE WERE NO FAILURES IN THE VEHICLE. THE DEALER CONTRIBUTED THE FAILURE TO THE CONTACTS MANNER OF DRIVING THE VEHICLE. THE BRAKES WERE REPLACED FIVE TIMES IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. THE CONTACT STATED THE BRAKES NEEDED TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 40,330 AND THE CURRENT MILEAGE WAS APPROXIMATELY 104,000.
May 14, 2010
+ 22 more complaints for this component
TIRES
15 complaints
SET OF 4 NEW GOODYEAR VIVA 2 TIRES PURCHASED FROM WAL-MART. ONE TIRE FAILED DUE TO SIDEWALL SEPARATION AT 72 MPH. WAS ABLE TO SAFELY MOVE FROM MIDDLE LANE TO RIGHT SHOULDER. WAL-MART REPLACED THE TIRE. TIRES HAVE ABOUT 2,900 MILES. *TR
May 13, 2014
2004 NISSAN QUEST WITH FAULTY GOODYEAR TIRES. CONSUMER STATED THAT SHE HAD TO REPLACE ALL FOUR OF HER TIRES DUE TO THEM SLIPPING. *KB THE CONSUMER WAS INFORMED THE TIRES ON HER VEHICLE WERE SPORT TIRES WHICH WERE MADE FOR SPORT CARS AND THERE WAS NO GUARANTEED MILEAGE. *JB
Dec 17, 2007
NISSAN & GOODYEAR MONOPOLY ON 2004 QUEST TIRES. IT APPEARS THAT NISSAN CONTRACTED WITH GOODYEAR TO PRODUCE AN OEM PROPRIETARY 225/65/16 TIRE THAT ONLY GOODYEAR CARRIES AND ONLY IN ONE STYLE. WHEN REPLACING THE TIRES CONSUMERS HAVE LITTLE CHOICE BUT TO GO WITH THAT TIRE OR GO WITH A NON MANUFACTURER RECOMMENDED SIZE LIKE 235/60/16 WHICH COULD CAUSE ISSUES SUCH AS SPEEDOMETER READINGS OFF... AS FAR AS I CAN DETERMINE ONLY NISSAN QUESTS USE THIS 225/65/16 TIRE. TREAD WEAR ON THE GOODYEAR OEM TIRE IS VERY POOR CAUSING AN EARLIER THAN EXPECTED REPLACEMENT OF THE TIRES. I HAVE FOUND NOKIAN A FINISH TIRE THAT IS SOLD IN THE USA ALSO PRODUCES THIS SIZE TIRE. THE PRICE IS THE SAME BUT THE TIRE IS A MUCH BETTER QUALITY. I'LL NEVER PURCHASE ANOTHER NISSAN OR GOODYEAR PRODUCT. *JB
Aug 19, 2007
2004 NISSAN QUEST PRESSURE VALVE ON VARIOUS TIRES FAILED/LEAKED. THE LAST 4 TIMES OCCURRED ON THE LEFT FRONT TIRE WHILE DRIVING. NO ACCIDENTS. REPAIRED TWICE BY RESEALING AND TWICE BY REPLACING THE RIM AND VALVE. THE LAST DATES WERE 7/19/2005; 2/28/2006; 3/20/2006; AND 12/14/2006. *NM
Jan 05, 2007
I HAVE 2004 NISSAN QUEST, IT CAME WITH GOODYEAR EAGLE LS2, THE SIZE 225/6516. THERE IS ONLY ONE COMPANY WHICH MAKES THAT TIRE, GOODYEAR. I ROTATED TIRE AS SUGGESTED. THE TIRE TRACTION IS LOWEST ONE CAN GET. AFTER DRIVING 20,000 MILES ON THE TIRE STARTED SHOWING SEVERE WEAR. BUBBLE SHOWING ON THE OUTSIDE WALL. WROTE TO NISSAN 3 TIMES, THEY NEVER BOTHERED ME CONTACT ME BACK, CALLED ONCE AND TOLD ABOUT THE TIRE PROBLEM, THE ANSWER WAS WE CANNOT DO ANYTHING YOU HAVE TO PUT SAME TIME I.E. GOODYEAR 225/6516. AND GOOD YEAR KNOWING THAT THEY ONLY MANUFACTURE THAT SIZE PRICED THAT TIRE IS $150+ EACH, BUT ACTUALLY IT IS WORTH $39.99. THE PROBLEM IS IT IS JUST THE MONOPOLY BETWEEN NISSAN AND GOODYEAR, THEY COULD HAVE CHOSEN DIFFERENT SIZE, WHICH WILL GIVE CONSUMER MORE CHOICE. *NM
Dec 08, 2006
+ 10 more complaints for this component
SEATS
13 complaints
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A RATTLING NOISE EMITTED FROM THE REAR DRIVER'S SIDE OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE NOISE CAME FROM THE BRACKET THAT HOLDS THE SEAT IN THE UPRIGHT POSITION. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN THE SEAT WAS IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Jan 23, 2015
ON NOVEMBER 9, 2008 A FRIEND OF MY DAUGHTER WAS ATTEMPTING TO ADJUST HER MID ROW PASSENGER SEAT FORWARD AND HER LEFT MIDDLE FINGER WAS CRUSHED BY THE MECHANISM FOR SEVERAL MINUTES BEFORE WE WERE ABLE TO GET IT OUT BY PUTTING THE SEAT BACK IN THE ORIGINAL POSITION. SHE WAS RUSHED TO THE EMERGENCY ROOM WHERE AN XRAY WAS PERFORMED AND SHE HAS A BROKEN BONE AT THE FINGER TIP ALONG WITH A MUTILATED FINGER AND NAIL. THIS WAS VERY TRAUMATIC AND ALTHOUGH I HAVE OWNED MY NISSAN QUEST FOR ALMOST 5 YEARS, I WAS SHOCKED AT THE FIX THE RECALL WAS SUPPOSED TO HAVE DONE. IT DOES NOT COVER THE MECHANISM ON THE HANDLE SIDE - ONLY THE REAR. THE IS AN EXTREMELY POOR REMEDY FOR THIS PROBLEM. WE HAVE BEEN FORTUNATE THAT THIS HASN'T HAPPENED BEFORE NOW. *TR
Nov 13, 2008
TL* - THE CONTACT STATED THAT ON JUNE 12 2006 WHILE CAR WAS PARKED HE ATTEMPTED TO LOWER THE SEAT INTO THE SEAT WELL, TO DO THAT HE HAD TO PULL THE SEAT BACK FORWARD, AND SECURE IT WITH A STRAP. THE CONTACT STATED THAT THE SEAT WEIGHED APPROXIMATELY 70 LBS. THE CONTACT COULDN'T GET HIS HAND OUT OF THE STRAP, AND IT TOOK HIS HAND DOWN INTO THE WELL, AND THE BACK OF THE SEAT SEVERED THE INDEX FINGER OF HIS RIGHT HAND UP TO THE KNUCKLE. THE CONTACT STATED THAT THE STRAP ON THE BACK SEAT WAS THE ACTUAL PROBLEM. THE STRAP HAD A BIG RED WARNING SIGN ON THE BACK STRAP, AND THAT THE STRAP WAS MADE LONGER EVERY YEAR. THE CONTACT STATED THAT HE HAS ALL INFORMATION PERTAINING TO THIS INCIDENT. HE DID NOT HAVE A POLICE REPORT, BUT HE HAD WITNESSES, MEDICAL REPORTS AND XRAYS. THE CONTACT STATED THAT UNTIL THIS INCIDENT WITH THE STRAP HE WAS HAVING DIFFICULTIES WITH THE VEHICLE. *AK UPDATED 2/9/2007 - THE CONSUMER FOUND OUT THAT THE STRAPS ON THE NEW MODELS ARE LONG AND THERE IS WARNING LABEL ON THE BACK OF THE SEAT, *NM
Jan 02, 2007
DUBLIN NISSAN SERVICE DEPARTMENT WILL NOT REPAIR A RECALL ISSUE ON MY VEHICLE. THIS NISSAN DEALER WAS TO COMPLY WITH A RECALL NOTICE TO REMOVE MY FRONT PASSENGER SEAT AND SHIP IT TO A FACILITY WHICH WOULD MODIFY THE OCCUPANT DETECTION SYSTEM AND THEN RETURN THE SEAT. THIS WAS TO BE A FREE SERVICE. BECAUSE THE VEHICLE WAS INSTALLED WITH AFTER-MARKET LEATHER, TO COMPLETE THE RECALL SERVICE, THE AFTER-MARKET LEATHER NEEDS TO BE REPLACED WITH STANDARD LEATHER BUT DUBLIN NISSAN SERVICE REFUSES TO COMPLY WITH THE RECALL. THIS MAKES MY VEHICLE UNSAFE TO DRIVE. *JB
Mar 24, 2006
I RECEIVED A RECALL NOTICE ON MY 2004 NISSAN QUEST. THE RECALL WAS FOR PROBLEMS WITH THE OPERATION OF THE 2ND AND 3RD ROW SEATS OF THE MINIWAN. PORTER NISSAN THE DEALER THAT I BROUGHT THE CAR FROM HAS MADE IT VERY DIFFICULT TO SCHEDULE AND APPOINTMENT. THE WILL NOT SCHEDULE THE WORK ON THE WEEKENDS AND THEY EXPECT ME TO TAKE UP TO THREE HOURS OUT OF MY WORKDAY TO WAIT UNTIL THEY FINISH THE REPAIRS ON MY CAR. THE HOURS THAT THEY HAVE ARE NOT CONVENIENT FOR A PERSON WHO WORKS FROM 9-5 AND THEY HAVE REFUSED TO GIVE ME A LOANER CAR. *AK
Jan 27, 2006
+ 8 more complaints for this component
VISIBILITY
13 complaints
SUN VISOR ON 2004 NISSAN QUEST IS NOT FOLDING ALL THE WAY TOWARDS TO WIND SHIELD. WHAT HAPPENS, LEFT SIDE OF THE VISOR MADE INCORRECTLY AND IT IS CATCHING THE SIDE COLUMB OF THE VEHICLE AND CONSEQUENTLY IT STAYS ALMOST IN THE MIDDLE. THIS IS A GREAT SAFETY CONCERN AND IT DOESN'T WORK WHEN SUN SHINES FROM THE FRONT SIDE
May 26, 2005
THE GLASS SUN ROOF LEAKS, CAUING WATER TO ACCUMULATE IN THE REAL WELL. THIS ACCUMULATION OF WATER CAUSES THE AUTOMATIC LIFT GATE TO FAIL (SHORT OUT). THE SUN ROOF ALOS LEAKS INTO THE CAR PASSENGER AREA DRIPPING ON THE PASSENGERS IN THE MIDDLE ROW. THERE IS WATER DAMAGE SEEN ON THE INSIDE ROOF OF THE VAN & MAY CAUSE MOLD & MUST SMELL.**AK
Mar 06, 2005
THIS VEHICLE HAS HAD A PROBLEM SINCE THE FIRST DAY I TOOK DELIVERY OF IT. IT SEEMS TO BE A PROBLEM WITH THE AC/HEATING SYSTEM. ON DAYS WHEN IT IS ABOVE 65 DEGREES HOT AIR CONTINUOUSLY BLOWS THROUGHOUT THE CENTER VENTS. I HAVE ADDRESSED THIS ISSUE WITH THE DEALER AND THEY STATED THAT THERE IS NO FIX FOR THIS PROBLEM. THEY DON'T KNOW WHAT IS CAUSING THIS TO HAPPEN. *JB
Feb 09, 2005
DRIVER AND PASSENGER WINDOWS WILL NOT STOP ONCE CONSUMER RAISES THEM. DEALER FOUND NO DEFECTS, HOWEVER THE MECHANIC'S FINGER WAS CAUGHT.*AK
Nov 08, 2004
WHILE DRIVING AT 45 MPH SKYLIGHT WINDOW IMPLODED INTO THE VEHICLE AND ONTO THE CHILDREN SITTING IN THE BACK SEAT.*AK
Aug 09, 2004
+ 8 more complaints for this component
UNKNOWN OR OTHER
11 complaints
unknown the frame is rusted in front steering section. /photos of area are being provided for your inquiry.
Jul 31, 2021
THE PASSENGER SIDE SLIDING DOOR IS MALFUNCTIONS
Oct 04, 2020
TRANMIMISION
Apr 04, 2017
I'VE HAD CONSTANT PROBLEMS WITH THE TRANSMISSION SLIPPING!! WHEN IN MOTION.
Sep 01, 2016
THEY TOLD ME I HAVE A ELECTRICAL PROBLEM ON MY 2004 NISSAN QUEST BUT MY HEAT TURNS ON BUT MY CON PRESSURE IS NOT TURNING ON .. PLEASE HELP I AM A SINGLE MOM I CANT AFFORD A NEW CAR AND I HAVE 9 MONTHS MONTHS TO FINISH PAYING OFF CAR
Jan 05, 2016
+ 6 more complaints for this component
ENGINE
7 complaints
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
Apr 25, 2016
WHILE DRIVING IN THE FREEWAY, THE ENGINE SUDENLY STALLED, PULLED OVER AND TRIED A COUPLE OF TIMES AND ENGINE STARTED AGAIN, AFTER THAT THE STALL COTINUES HAPPENING WITH NO SIMPTOMS AT ALL, IT HAPPENS AT ANY TIME AND ANY CONDITION; DURING TRAFFIC DRIVING OR DURING HIGH SPEED DRIVING, DAY OR NIGHT. REALLY DANGEROUS BECAUSE SOME TIMES OTHER DRIVERS HAVE PROBLEMS TO AVOID CRASH WITH MY VAN THAT DOES NOT START AND CAN NOT BE MOVED AWAY. ALL KIND OF REVIEWS HAVE BEEN PERFORMED AND NO SUCCESS TO FIX THIS ISSUE. I HAVE READ THIS IS A VERY FREQUENT FAILURE FOR NISSAN QUEST VEHICLES; CAN YOU DO ANYTHING TO ASK NISSAN FOR A SOLUTION? A LOT OF MONEY HAS BEEN PAID FOR SENSORS, RELAYS, ECU, FUEL PUMP AND OF COURSE LABOR. PLEASE HELP
Aug 03, 2015
ONCE STARTED, THE ENGINE MAKES A TICKING SOUND. OVER THE LAST COUPLE OF MONTHS, THERE HAVE BEEN OCCASIONS WHILE DRIVING, THE VEHICLE WILL RAPIDLY DECELERATE, ENGINE LIGHT ILLUMINATES AND NOT BEGIN ACCELERATING ADEQUATELY UNTIL IT IS TURNED OFF AND RESTARTED. THE PROBLEM HAS ESCALATED TO COMPLETELY STALLING AND THE ENGINE LIGHT ILLUMINATES. AFTER A FEW ATTEMPTS, THE VEHICLE WILL RESTART, BUT THE PROBLEM IS OCCURRING MORE FREQUENTLY. A LOCAL MECHANIC DIAGNOSED THE PROBLEM AS THE TIMING CHAINS NEEDING TO BE REPLACED. AFTER FURTHER RESEARCH, I HAVE DISCOVERED CLASS ACTION LAWSUITS IN SOME STATES FOR PREMATURE FAILURE OF TIMING CHAINS ON 2004-2009 NISSAN QUEST, AMONG OTHER MODELS.
Aug 01, 2015
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE REVVED WITH HESITATION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE OPERATE NORMALLY AFTER WAITING FOR ONE HOUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE CONTACT WAS UNCERTAIN OF THE MALFUNCTION DETECTED BY THE TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VIN WAS UNAVAILABLE.
Apr 11, 2014
HEARD A TICKING NOISE WHEN STARTING UP MY CAR BUT SUBSIDED AFTER IT WARMED UP GRADUALLY OVER THE MONTH IT GOT VERY LOUD. BROUGHT IT TO NISSAN DEALER IN POMPANO BEACH AND THEY SAID IT WAS TIMING CHAIN NEEDS REPLACEMENT FOR A COST OF 2,300 DOLLARS! I RESEARCHED THIS AND SEE THAT IT IS A FREQUENTLY VOICED COMPLAINT AND IS HAPPENING VERY PREMATURELY 50 -90 THOUSAND MILES.. RIDICULOUS EXPENSIVE AND DANGEROUS, ALSO ! NEED REPLACEMENT OF CONTROL ARMS AT A COST OF 800 DOLLARS! I ALSO SEE THAT THIS IS A COMMON COMPLAINT WITH NISSANS....I AM GENERALLY THE ONLY ONE IN THE VAN WE ARE A FAMILY O THREE WITH THREE VEHICLES ,IT WAS GARAGED KEPT NEVER USE IT TO HAUL ANYTHING MORE THAN A SUITCASE ONCE IN AWHILE WHAT IS MY RECOURSE, WHAT CAN I DO TO GET SOME ASSISTANCE SO I CAN REPAIR IT BEFORE MY SELF OR PASSENGER GETS KILLED ON THE HIGHWAY WHEN THE CHAIN BREAKS?... *TR
Jan 10, 2013
+ 2 more complaints for this component
EQUIPMENT
7 complaints
CLARION AUDIO, NO SOUND. WHEN THE CAR WAS STARTED. THE VEHICLE THE RADIO DISPLAY AND CONTROLS WORK PROPERLY BUT THERE IS NO SOUND COMING FROM THE SPEAKERS. *TR
Oct 04, 2008
PURCHASED 2004 NISSAN QUEST IN JANUARY OF 2004. THE AIR CONDITIONING SYSTEM EMITTED A VERY FOUL (MUSTY) ODOR THE FIRST TIME I USED THE SYSTEM IN MARCH. I TOOK THE VAN TO THE DEALER. THEY ADMITTED THAT THERE WAS AN ODOR, BUT COULD NOT LOCATE THE SOURCE OF THE ODOR. THE VAN WAS TAKEN TO A DIFFERENT DEALER ON 9/16/04. I TOOK IT BACK TO THE DEALER WHERE I BOUGHT THE VAN ON 9/23/04. WHEN THE SMELL RETURNED, I TOOK THE VAN BACK TO THE DEALER ON 10/20/04. I HAVE HAD NUMEROUS NEIGHBORS AND FRIENDS RIDE IN THIS VAN. AS SOON AS THEY WOULD SIT IN THE VAN, THEY WOULD ASK ABOUT THE SMELL. TOOK THE VAN BACK TO THE DEALER ON 6/7/05 AS THE SMELL HAD RETURNED. THIS TIME THE DEALER REPLACED THE IN-CABIN AIR FILTER (SCHEDULED MAINTENANCE) AND SPRAYED LYSOL IN THE VENTS AND A/C DUCTS. THE VAN CONTINUED TO SMELL AND WAS RETURNED TO THE DEALER ON 6/21/05. THIS TIME, THE SERVICE TECHNICIANS DISASSEMBLED THE DASH TO ACCESS THE EVAPORATOR. THE MOISTURE DRAIN TUBE (WHICH IS CLEAR) WAS BROWN. THE SERVICE MANAGER TOLD ME THIS. NISSAN CLEANED THE TUBE AND REASSEMBLED THE DASH. SINCE EACH OF THESE REPAIRS WAS WARRANTY WORK, I REQUESTED THAT NISSAN PAY FOR A RENTAL CAR. SINCE NISSAN CLAIMS THAT NO REPAIR WORK WAS DONE, I HAD TO PAY FOR THE RENTAL CAR EACH TIME. I CONDUCTED SOME RESEARCH AND LEARNED THAT MOLD AND BACTERIA IS A COMMON PROBLEM FOR AUTOMOBILE A/C SYSTEMS. MOST CAR MANUFACTURERS HAVE A FIX FOR THIS PROBLEM. NISSAN DOES NOT. I MAILED A LETTER TO NISSAN CONSUMER AFFAIRS. THEIR REPRESENTATIVE CALLED ONCE AND TOLD TO TAKE THE VAN BACK IN FOR SERVICE. EACH TIME I TOOK THE VAN BACK TO THE SERVICE DEPARTMENT, I WOULD CALL THE CONSUMER AFFAIRS. HE NEVER RETURNED MY PHONE CALLS. DURING MY LAST SERVICE CALL WITH NISSAN ON 6/21/05, I GAVE THE SERVICE MANAGER A COPY OF A DOCUMENT THAT LISTS THE TECHNICAL SERVICE BULLETINS (TSBS) THAT MOST CAR MANUFACTURERS HAVE FOR TREATING THE MOLD AND BACTERIA. NISSAN DOES NOT HAVE A TSB FOR THIS ISSUE. *NM
Jul 28, 2005
(1) EVER SINCE BUYING THE VEHICLE ON MAY 1 2004, THE A/C SYSTEM ON THIS VEHICLE HAS BEEN PERFORMING POORLY. (2) ON A 100 TO 110 DEGREE DAY IN PHOENIX ARIZONA, THE A/C AT BEST CAN BLOW 60 TO 70 DEGREES OUT OF THE FRONT VENTS EVEN WHEN THE VEHICLE HAS BEEN DRIVEN FOR 1 HOUR. MY OTHER 2 VEHICLES AND MY FRIEND'S 2004 HONDA ODYSSEY ALL BLOW 40 DEGREES OUT OF THEIR FRONT VENTS. THE QUEST A/C SYSTEM IS UNACCEPTABLE ESPECIALLY WITH 6 MONTH TWINS IN THE VEHICLE SWEATING. THESE READINGS WERE MEASURED WITH A THERMOMETER. (3) THE QUEST HAS BEEN AT THE DEALERSHIP 4 TIMES. THE FIRST TIME THEY FOUND THE FREON LEVEL WAS UNDERCHARGED. THEY RECHARGED THE FREON AND CHECK FOR LEAKS IN WHICH NONE WERE FOUND. 2ND AND 3RD TIME, THE DEALERSHIP SAID THEY CANNOT DO ANYTHING SINCE THE A/C SYSTEM WAS OPERATING WITHIN THEIR SPECIFICATIONS. AT 104 DEGREES, THE A/C SYSTEM CAN BLOW 72 TO 78 DEGREES AND STILL BE WITHIN SPECIFICATIONS. THE SPECIFICATION RANGE IS UNACCEPTABLE WHERE OTHER VEHICLES CAN EASILY PERFORM BETTER. THIS IS BECOMING A SAFETY ISSUE LIVING IN A HOT CLIMATE. I BOUGHT THIS VEHICLE WITH MY TWINS IN MIND. IF WE KNEW THE A/C SYSTEM WAS GOING TO PERFORM POORLY THEN WE WOULD HAVE NOT PURCHASE THIS VEHICLE. 4TH TIME:AFTER CALLING 1800NISSAN1, WE TOOK THE QUEST TO ANOTHER DEALERSHIP FOR A SECOND OPINION. THEY CONSULTED WITH NISSAN ASSIST AND LOWER THE FREON PRESSURE. THIS DID NOT HELP. CALLED 1800NISSAN1 AGAIN AND THEY SAID THEY CANNOT DO ANYTHING ELSE. I'M AT THE END OF MY ROPE. *JB
Jun 26, 2004
AIR CONDITIONING DOES NOT FEEL LIKE IT IS BLOWING AS COOL AS IT SHOULD. ALSO, HOT AIR COMING FROM FLOOR VENTS.*AK
Jun 20, 2004
RADIO/CD/DVD IS ON AND DISPLAYED ON THE MONITOR HOWEVER, NO SOUND CAN BE HEARD FROM SPEAKERS. THE PROBLEM DOES NOT OCCUR WHILE DRIVING BUT, AFTER THE MOTOR HAS BEEN TURNED OFF FOR A PERIOD OF TIME. WHEN THIS OCCURS, I'VE FOUND IF THE ENGINE IS TURNED OFF AND ON SEVERAL TIMES THE SOUND WILL WORK. THE PROBLEM HAS NO PREDICTABILITY. THE DEALER HAS NOT OBSERVED THE PROBLEM YET. THEY DID ADMIT THAT THERE HAS BEEN ISSUES WITH THE AM HOWEVER, THIS OCCURS WITH FM AS I DON'T LISTEN TO AM.*AK
Mar 10, 2004
+ 2 more complaints for this component
POWER TRAIN,ENGINE
5 complaints
DURING 05/05/2016 STARTED HAVING TRANSMISSION ISSUE, THE CAR SUDDENLY STARTED GIVING STARTING PROBLEM AND THEN WHEN IT WILL START IT WILL NOT HAVE ANY PICKUP IN DRIVE MODE. AFTER FEW HOURS EVERYTHING WENT NORMAL AND WHEN STARTED DRIVING ALL OF SUDDEN BREAK GOT PRESSED AND CAR COULDN'T GO ANYWHERE AND CHECK ENGINE LIGHT CAME ON. AFTER DIAGNOSTIC IT FOUND TO BE BANK 1 CAMSHAFT SENSOR BUT EVEN AFTER REPLACING VEHICLE STILL BEHAVES SAME WITH ENGINE LIGHT ON.
May 31, 2016
OVER THE LAST 6 MONTHS, THE TRANSMISSION IN OUR 2004 QUEST HAS SLIPPED OUT OF GEAR WHILE DRIVING DOWN THE ROAD. THIS HAS CAUSED A SAFETY CONCERN FOR MY WIFE AS TRAFFIC MOUNTS AROUND US. *TR
May 05, 2015
VAN MAKES A RATTLE WHEN RPM'S ARE LOWER THAN 3000. IT'S THE TIMING CHAIN AS I WAS TOLD BY A MECHANIC. *TR
Oct 29, 2014
I WAS DRIVING WITH MY SON AND THE TRANSMISSION LINE SNAPPED. I WAS SCARED BECAUSE I DIDN'T KNOW WHAT HAPPENED. THANK GOD MY SON WHO IS DISABLED WAS NOT IN THE CAR. MY MECHANIC SAID THAT THIS SHOULD NOT HAPPEN. WHEN I GOT MY CAR BACK MY TRANSMISSION IS NOW VERY SICK. I HAVE ALWAYS MAINTAINED ALL FLUID CHANGES AT THE CORRECT TIME. MY CAR IS NOT THE SAME. NOW TODAY MY OIL PAN WAS "EATEN" FROM THE TRANSMISSION FLUID LEAKING. I HAVE HAD MANY ISSUES WITH MY QUEST. THIS CAR WAS NOT BUILT WITH PROPER PARTS. I CAN'T DRIVE IT BUT I HAVE TO KEEP IT FOR MY SON IS IN A WHEELCHAIR AND IS SEVERLY DISABLED. *JS
Jul 29, 2014
RATTLING NOISE THAT INCREASES AS I ACCELERATE. I ASSUMED IT WAS PART OF THE EXHAUST SYSTEM ONLY TO FIND OUT IT IS A TIMING CHAIN ISSUE WHICH CAN COST AT A MINIMUM OF $1800 FOR LABOR THAT DOES NOT INCLUDE PARTS. I HAVE CONTACTED SEVERAL MECHANICS IN MY AREA AND THEY WON'T EVEN DEAL WITH THIS ISSUE DUE TO THE WAY NISSAN HAS PUT THE TIMING CHAIN IN THE 2004 QUEST. *TR
Jul 03, 2013
POWER TRAIN,ELECTRICAL SYSTEM
4 complaints
VEHICLE LOST SPEED DRAMATICALLY ON THE ROAD. CAR WOULD NOT DRIVE MORE THAN 10 MPH, NO INCREASE IN RPMS WITH ACCELERATOR DEPRESSED. MECHANIC REPORTS ECM FAILED WHILE DRIVING DUE TO RUST DEVELOPMENT. ECM IS PLACED IN UNPROTECTED LOCATION DIRECTLY UNDER WINDSHIELD DRAIN. NISSAN OFFERS NO FIX. *TR
Jul 01, 2013
A FAMILY TRIP FROM ST AUGUSTINE HEADING SOUTHBOUND ON I-95 TOWARDS W.PALM BEACH 75 MILES INTO JOURNEY THE VEHICLE SHUTS DOWN WITH NO WARNING SIGNS. HAD THIS VAN TOWED TO NEAREST REPAIR SHOP 25 MILES AND HAD THE THROTTLE BODY REPLACE. THERE WAS NO CHECK ENGINE LIGHT ON PRIOR TO THIS REPAIR. PARTS THAT WAS DEFECTIVE WAS THE THROTTLE BODY, IGNITION COIL AND WAS TOLD BY REPAIR SHOP A POSSIBLE DEFECTIVE FUEL INJECTOR. *TR
Jul 10, 2012
WARNING LIGHTS "SLIP", "TCS OFF" AND "SERVICE ENGINE SOON" WOULD INTERMITTENTLY REMAIN ON WELL PAST IGNITION -- USUALLY AFTER THE ENGINE HAD STRUGGLED TO START. DASHBOARD "TCS ON" SWITCH DID NOTHING TO REMEDY THIS. SOMETIMES, EVEN WHEN THE VAN WAS BEING DRIVEN AT 25 TO 55MPH, THESE LIGHTS WOULD SUDDENLY POP ON AND THE ENGINE WOULD STALL OUT, DEPRIVING ME OF MOST OF MY STEERING AND BRAKING CAPABILITIES WITH TRAFFIC RIGHT BEHIND ME. IN MY AREA, THE MAIN HIGHWAY IS HEAVILY TRAVELED, FULL OF CURVES AND OFTEN NARROWS TO 2 LANES WITH VERY LIMITED SHOULDERS. THE ENGINE DYING UNEXPECTEDLY ON THIS ROAD IS A SAFETY HAZARD NOT ONLY TO EVERYONE IN MY VEHICLE BUT TO ONCOMING TRAFFIC AS WELL. I AM FREQUENTLY FOLLOWED BY FULLY-LOADED LOGGING TRUCKS AND SEMIS, WHOSE DRIVERS WOULD FIND IT EXTREMELY DIFFICULT (IF NOT IMPOSSIBLE) TO AVOID HITTING ME, ESPECIALLY IF I WERE IN A SPOT WHERE I COULD NOT COAST ALL THE WAY OFF THE ROAD. AFTER READING NUMEROUS ONLINE COMPLAINTS OF OTHERS HAVING THE SAME ENGINE PROBLEM, I WROTE TO NISSAN REPORTING THE DANGER, SUGGESTING A RECALL. (FILE #7197243) THEY REFUSED TO COVER REPAIR BECAUSE MY WARRANTY HAD EXPIRED. TOLD ME TO TAKE MY QUEST TO A DEALERSHIP, WHO WANTED $104 JUST TO HOOK UP THEIR DIAGNOSTIC EQUIPMENT, PLUS THE ACTUAL REPAIR COSTS. THE PROBLEM -- A FAULTY CAMSHAFT SENSOR -- WAS SUBSEQUENTLY FIXED BY A LOCAL SHOP. THE MECHANIC THERE TOLD ME THAT THE MECHANICS' "CRYSTAL BALL" HOTLINE WAS REPORTING FREQUENT FAILURES OF THIS COMPONENT -- IN ADDITION TO A TSB NISSAN PUT OUT ON THE PROBLEM. (SO, THEY ARE AWARE!) GIVEN THE IMPORTANCE OF THIS SENSOR FOR SAFE OPERATION OF THEIR ENGINES, SHOULDN'T THE COMPANY ADDRESS THE HIGH FAILURE RATE OF THE ONES INSTALLED IN THEIR VEHICLES, REGARDLESS OF MILEAGE? I HOPE YOU WILL LOOK INTO THIS BEFORE LIVES ARE LOST AS A RESULT OF NISSAN'S REFUSAL TO ACKNOWLEDGE AND DEAL WITH THIS SAFETY ISSUE. *TR
Jun 28, 2011
WE PURCHASED OUR 2004 NISSAN QUEST ON OCTOBER 6TH, 2003. THIS WAS A VEHICLE THAT WE WANTED TO GET FOR OUR FAMILY AFTER REVIEWING SAFETY INFORMATION ETC. NOT EVEN TWO WEEKS AFTER WE HAD FINALIZED THE SALE, TRANSMISSION FLUID WAS ALL OVER A PARKING LOT DUE TO A PLASTIC CLAMP NOT BEING REPLACED AT THE DEALERSHIP. OUR VAN WOULD NOT START AND HAD TO BE TOWED TO THE DEALERSHIP IN ORDER FOR EVERYTHING TO BE CHECKED OUT. OUR SECOND INCIDENT HAPPENED ABOUT A WEEK AGO AND WE ARE VERY LUCKY THAT THERE WEREN'T ANY INJURIES TO REPORT. WE WERE DRIVING DOWN THE HIGHWAY AND WITH THE ACCELERATOR "FLOORED" OUR VAN WOULD NOT GO OVER 55 MPH. ON A MAIN HIGHWAY THIS IS NOT SAFE DUE TO OTHER DRIVERS DOING ABOVE THE SPEED LIMIT OR WELL ABOVE. WE TRIED TO TAKE IT TO OUR DEALERSHIP BUT WITH IT BEING PAST BUSINESS HOURS THERE WAS NO WAY THAT WE WOULD HAVE BEEN ABLE TO MEET WITH A SERVICE REPRESENTATIVE. THE NEXT MORNING WHEN WE TOOK IT TO THE DEALERSHIP, IT WAS AS IF NOTHING HAD HAPPENED. I AM VERY DISAPPOINTED IN THIS CAR AND CAN'T BELIEVE THAT IN LESS THAN A YEAR, WE ARE TAKING IT IN AGAIN TO THE DEALERSHIP TO HAVE IT WORKED ON. LUCKILY OUR DEALERSHIP HAS GONE ABOVE WHAT WE ASKED AND HAS DONE THEIR BEST TO WORK WITH US, BUT WITHOUT OTHER PEOPLE COMPLAINING AND THIS NOT BEING INVESTIGATED THERE IS LITTLE THAT THEY CAN DO TO PINPOINT THE PROBLEM TO FIX IT. THIS IS THE MOST EXPENSIVE CAR THAT WE HAVE BOUGHT EVER AND THIS IS THE MOST TIMES THAT WE HAVE TAKEN IN A CAR FOR PROBLEMS IN SUCH LITTLE TIME. WITH TWO SMALL CHILDREN, WE THOUGHT THAT THIS VAN WOULD BE THE MOST ECONOMICAL AND SAFE VEHICLE THAT WE COULD AFFORD FOR OUR FAMILY, BUT WE ARE SADLY LEARNING THAT THERE ARE UNDERLYING PROBLEMS THAT NEED TO BE OFFICIALLY RECOGNIZED AND TAKEN CARE OF BEFORE SOMETHING HAPPENS TO SOMEONE. IT WOULD BE DISAPPOINTING AND SAD TO SEE IF THIS OCCURRENCE IS WHAT IT TAKES FOR NISSAN TO INVESTIGATE SUCH COMPLAINTS. *JB
Aug 11, 2004
FUEL SYSTEM, GASOLINE
4 complaints
FUEL LEVEL GAUGE DOES NOT READ ACCURATELY. CHECK ENGINE LIGHT ON. CAR WILL NOT PASS THE STATE OF CT DMV EMISSION PROGRAM. *TR
Mar 08, 2012
THE FUEL GAUGE INDICATOR IS INACCURATE. AFTER THE VEHICLE WAS COMPLETELY FUEL UP, IT ONLY INDICATE 3/4 OF A TANK ON THE FUEL GAUGE INDICATOR. UP ON SUBSEQUENT RESTART OF VEHICLE (2 TIME), THE FUEL LEVEL INDICATOR FINALLY READ FULL. *TR
Dec 23, 2011
PURCHASED 2004 NISSAN QUEST 3.5 SL 3/13/04. EXPERIENCED PROBLEMS WITH CAR STARTING DURING FIRST WEEK. REQUESTED FULL CHECK OF ENGINE. TOOK TO DEALERSHIP FOR CUSTOM PACKAGE. UPGRADE AND ENGINE DIAGNOSTIC DURING 2ND WEEK. WAS NOT DONE! BEGINNING 3RD WEEK CAR WOULD NOT START. DEALERSHIP TOWED AND SUPPOSEDLY FIXED. RECEIVED. VEHICLE FOLLOWING DAY 4/02/04. ON THE WAY HOME FROM DEALERSHIP, CAR SUDDENLY DIED IN A TURN ON A MAJOR INTERSECTION DURING RUSH HOUR. NEARLY HIT A CAR AND A CURB BEFORE I COULD STOP VEHICLE. MY CHILDREN WERE ONBOARD! UNKNOWN TO ME, GASOLINE WAS POURING OUT FROM UNDERNEATH THE VEHICLE. CARS WERE ZOOMING BY ON THEIR WAY HOME. SOME MEN GOT MY CHILDREN AND I OUT OF THE CAR AND PUSHED TO CAR INTO A GAS STATION ON THAT CORNER. WE WERE IN THE VEHICLE FOR SEVERAL MINUTES WITH THE HAZARD LIGHTS ON, BEFORE I COULD SAFELY GET MY CHILDREN FROM THE CAR. DEALERSHIP ONCE AGAIN TOWED VEHICLE AND SUPPOSEDLY FIXED THE FUEL RELATED PROBLEM. REPLACED THE FUEL PUMP. MY VEHICLE TO THIS DAY DOES NOT GET NEAR THE REPORTED GUIDELINE FUEL CONSUMPTION RATINGS. WINDOW STICKER 19 - 26 MPG, LOWEST END RATINGS ON THIS MODEL ARE 16 - 22. MINE GETS 13 - 14.1 IN TOWN AND 17 TO 18 ON THE HIGHWAY. HAVE READ OF RECURRING PROBLEMS WITH LOW IMPACT CAUSING FIRE IN THE STEERING COLUMNS OF THE 2004 NISSAN QUEST, A PROBLEM AND RECALL THAT EXISTED LONG BEFORE THE 2004 MODELS. *AK
Mar 09, 2005
WE BOUGHT OUR BRAND NEW 2004 NISSAN QUEST S ON 7-30-04. THE NEXT DAY IT RAN VERY SLUGGISH AND WOULD NOT ACCELERATE UP TO ADEQUETE SPEED FROM A STOP. IT STALLED OUT TWICE AND THE CHECK ENGINE LIGHT CAME ON. DEALER HAD TO REPLACE FUEL INJECTOR, FUEL PUMP AND SOME KIND OF GASKET. THEY ALSO ORDERED US A NEW VEHICLE AND WAS VERY COOPERATIVE AND HELPFUL. I DID NOT WANT TO HAVE TO WORRY THE NEXT 10 YEARS IF MY CAR WAS GOING TO BREAK DOWN WITH MY SMALL CHILDREN. THIS IS NOT MY EXPECTATION OF A BRAND NEW VEHICLE.*AK
Aug 16, 2004
SUSPENSION
4 complaints
AT ONLY 85,000 MILES BOTH FRONT CONTROL ARMS NEEDED TO BE REPLACED. CAUSE OF FAILURE - THE FRONT STRUTS HAD WORN OUT, ONCE THEY WORE OUT THEY PLACED ADDITIONAL STRESS ON THE CONTROL ARMS WHICH FAILED. TOTAL BILL JUST $1,783.00. THE DEALERSHIP DID NOT SEE THIS WHEN THEY REPLACED THE BRAKES APPROX 3 WEEKS PRIOR. WE NOTICED IT, BECAUSE THE FRONT END STARTED MAKING A CRUNCHING NOISE WHEN THE BRAKES WERE APPLIED, AND I THOUGHT IT HAD TO DO WITH THE BRAKES THAT WERE JUST REPLACED. *TR
Aug 17, 2010
2004 NISSAN QUEST SL WITH CONSTANT STEERING WHEEL VIBRATION FROM FRONT WHEELS WHEN DRIVING 60+MPH. ALL 4 TIRES HAVE BEEN BALANCED BY A NISSAN DEALER 3 TIMES AND THE PROBLEM STILL EXIST. THE TIRE PRESSURE IS CHECKED TO BE FINE, AND PROBLEM IS STILL OCCURRING. *JB
Oct 16, 2005
I HAVE A HARMONIC VIBRATION FELT THROUGH THE STEERING WHEEL ON MY 04 QUEST S. OVER LONG DISTANCES, THE SHAKING CAUSES NUMBNESS OF THE HANDS. THE DEALER HAS ATTEMPTED TO RESOLVE THE PROBLEM THREE TIMES BEFORE ULTIMATELY DECLARING THAT THIS IS THE NORMAL OPERATING CONDITION OF THE VEHICLE. I BELIEVE THAT THIS IS COMPLETELY UNACCEPTABLE. THIS IS A LOG OF WHAT WAS DONE TO RESOLVE THE ISSUE: MONTH 22 IN SERVICE: 28-JUN-05 @ 29,972 MILES - REPLACED ALL FOUR GOODYEAR EAGLE LS 225/65R16 TIRES AS PER DEALER RECOMMENDATION. REASON: WORN. (PART# OETIR-06482). THIS IS WHEN THE SHIMMY EFFECT BECAME OBVIOUS. THE PROBLEM WAS REPORTED TO THE DEALER. MONTH 23 IN SERVICE: 15-AUG-05 @ 32,305 MILES - RE BALANCED ALL 4 TIRES. NO EFFECT. MONTH 23 IN SERVICE: 22-AUG-05 @ 32,727 MILES - REPLACED FRONT TWO TIRES. TIRES ROAD FORCE BALANCED. NO EFFECT. MONTH 24 IN SERVICE: 7-SEP-05 @ 33,101 MILES - RE BALANCED ALL WHEELS AND CHECKED ROAD FORCE. CHECKED FRONT HUB RUNOUT. ADJUSTED STEERING RACK FORCE. CLEANED ALL MATING SURFACES BETWEEN HUB AND ROTOR AND ROTOR AND WHEEL. DEALER CLAIMS ROAD TESTED OK. NO EFFECT. MONTH 25 IN SERVICE: 28-SEP-05 @ 33,985 MILES - ROAD TEST. DEALER STATES NORMAL OPERATING CONDITION FOR VEHICLE. I HAVE REPORTED THE ISSUE TO NISSAN CONSUMER AFFAIRS (CASE # 5066744) BUT THEY REFUSE TO ACCEPT RESPONSIBILITY FOR THE ISSUE BY STATING THAT IT IS A NORMAL OPERATING CONDITION. *NM
Oct 05, 2005
WHILE DRIVING 45 MPH, THE CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. SUDDENLY, THE VEHICLE VIBRATED UNCONTROLLABLY. *JB
Dec 17, 2004
EXTERIOR LIGHTING
3 complaints
EXTERIOR SURFACE OF HEADLIGHT -POLYCARBONATE LENSES EXHIBITING OXIDATION AND DETERIORATION CAUSING REDUCED ROADWAY ILLUMINATION AND REDUCED TURN SIGNAL ILLUMINATION. HEADLIGHTS SHOULD BE PRODUCED WITH A COATING DURABLE ENOUGH TO PREVENT SUCH OXIDATION AND DETERIORATION OF THE POLYCARBONATE SURFACE, AT LEAST FOR THE LIFE OF THE VEHICLE. *TR
Aug 09, 2010
DT*: THE CONTACT STATED THE LEVER THAT CHANGES THE HEADLIGHTS FROM LOW TO HIGH BEAM IS THE SAME LEVER THAT CUTS THE HEADLIGHTS ON/OFF. THE ABSENCE OF TENSION IN THE LEVER CAUSES THE LEVER TO ROTATE WHEN GOING FROM HIGH TO LOW BEAM, CAUSING THE HEADLIGHTS TO GO OFF. THE DEALERSHIP AND MANUFACTURER HAVE BEEN ALERTED. UPDATED 04/12/06.*JB
Feb 03, 2006
PROBLEMS WITH THE LOCATION OF THE HEADLIGHT CONTROLS.*MR THE HEADLIGHT CONTROLS, LOCATED AT THE END OF THE TURN SIGNAL ARM, ARE VERY EASILY MOVED. WHEN THE HEADLIGHTS ARE ON THEY CAN BE INADVERTENTLY TURNED OFF WHEN USING THE ARM TO SIGNAL A TURN. IT'S NOT UNTIL THE CONSOLE GOES DARK THAT THE DRIVER IS AWARE THAT THE LIGHTS HAVE BEEN TURNED OFF. THE CONSUMER HAS ATTEMPTED TO NOTIFY NISSAN OF THE CONDITION AND HAS ALSO NOTIFIED THE DEALER. *NM
Aug 04, 2004
SEAT BELTS
3 complaints
I HAVE NISSAN QUEST 2004 MINI VAN. 2 WEEKS BACK ONE DAY MY SON 7 YEAR OLD GOT TRAPPED IN THE 3RD ROW SEAT ON THE PASSENGER SIDE. WE COULDN'T TAKE HIM OUT. IF I TRY TO LOOSE THE BELT THE IT KEEP LOCKING FINALLY I HAD TO CUT THE SEAT BELT. USUALLY IF THE BELT LOCKSUP THEN IF YOU RELEASE THE BELT IT USUALLY FREES UP BUT IT DIDN'T DO IT . LUCKILY THIS HAPPENED WHEN GOT TO BACK TO HOME AND MY KIDS WERE TRYING TO COME OUT OF THE VAN. I THINK THIS NEEDS A LITTLE ATTENTION. I DON'T KNOW IF THIS IS FAULTY SEAT BELT OR FAULTY MECHANISM. I STRONGLY BELIEVE THIS MECHANISM WAS FAULTY AND THERE IS A POSSIBILITY OF KIDS GETTING TRAPPED IF THEY ARE NOT PROPERLY USING SEAT BELTS. MAINLY IF THE LOCK AND RELEASE MECHANISM IS NOT WORKING PROPERLY. *TR
Apr 18, 2010
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT'S SON PULLED THE SEAT BELT ACROSS HIS CHEST AND SIMULTANEOUSLY ATTEMPTED TO TURN HIS BODY, WHICH RESULTED IN THE SEAT BELT WRAPPING AROUND HIS NECK. THE CONTACT ATTEMPTED TO RELEASE THE SEAT BELT AND NOTICED THAT IT HAD LOCKED, WHICH MADE IT DIFFICULT FOR HER TO RELEASE THE CHILD. THE CHILD WAS FINALLY ABLE TO BE RELEASED AND SUSTAINED BRUISING AROUND HIS NECK. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 60,111.
Sep 19, 2008
CONSUMER COMPLAINED THAT THE THIRD ROW SEAT BELT CONTINUED TO TIGHTEN ON THE 9 YEAR OLD CHILD'S WAIST WHILE DRIVING, AND HE WAS UNABLE TO RELEASE THE BELT BY HAND. THEY HAD TO CUT THE SEAT BELT TO FREE THEIR CHILD. DEALER WAS NOT NOTIFIED AT THIS TIME. *AK
Aug 02, 2004
ELECTRICAL SYSTEM,STRUCTURE
3 complaints
NUMEROUS COMPLAINTS WITH VEHICLE /SOMETIMES NO POWER ( IS AN ISSUE ON THE FREEWAY) TURN ENGINE OFF AND RESTART CAR RUNS FINE MOST TIMES??? ENGINE CRANK POSITION SENSOR REPLACED WITH 70000 MILES ON THE VAN / DOOR RECALLED , FIXED NOW ACTING UP AGAIN / RADIO SOMETIMES COMES ON WITH NO SOUND, FIXED AT 30000 MILES NOW ONCE AGAIN A PROBLEM.. DEALER TRIES TO HELP BUT NISSAN ABSOLUTLEY NO HELP. NUMEROUS CALLS TO THE FACTORY CUSTOMER REP, TOLD THAT DUE TO THE FACT PROBLEMS DO NOT OCCUR AT THE DEALER NISSAN NOT RESPONSIBLE. NISSAN CUSTOMER REP TOOK 3 WEEKS TO CALL ME I MADE CALLS EVERY DAY, FINALLY COUGHT HIM. *CN
Jan 29, 2008
2004 NISSAN QUEST SE WITH A MANUFACTURE DATE OF 03/29/04 JUST SPENT 30 TOTAL DAYS IN THE DEALER'S SHOP WHILE CERTIFIED NISSAN SERVICE PERSONNEL AND THE NISSAN TECH SUPPORT PEOPLE WORKED TO IDENTIFY THE CAUSE AND CORRECT RATTLING SLIDING DOORS THAT OPENED WHILE THE VEHICLE WAS OPERATING AT 45 MPH WITHOUT WARNING: DOORS THAT OPEN AND CLOSE CONTINUOUSLY WHILE PARKED UNTIL THE BATTERY IS DEAD; AND DOORS THAT ONCE THEY GET TO FULL OPEN STATUS BEGIN TO CLOSE WITHOUT WARNING AND ARE UNSTOPPABLE. I USE THREE CAR SEATS IN MY VAN AND DOORS THAT OPEN WHILE IN MOTION ARE VERY FRIGHTENING TO EVERYONE BUT SLIDING DOORS THAT SHUT WHILE LITTLE PEOPLE ARE CLIMBING IN AND OUT WITH NOT WAY TO STOP THEM IS MORE OF A LIFE SAFETY ISSUE. I WAS TOLD MY VEHICLE WAS NOT PART OF THE DOOR RECALL 04V186000 BECAUSE IT WAS MANUFACTURED AFTER THEY CORRECTED THE PROBLEM.??? I WILL UPDATE WHEN PROBLEM IS CORRECTED. *NM
Jun 22, 2006
I WANTED TO NOTIFY YOU OF THE DEFECT IN THE POWER DOOR MECHANISM OF THE 2004 NISSAN QUEST SL. MY VIN NUMBER IS [XXX]. I HAVE TAKEN IT TO PORTER NISSAN DEALERSHIP IN NEWARK, DE TO BE FIXED ON AT LEAST THREE DIFFERENT OCCASIONS SINCE IT WAS PURCHASED AND IT STILL MALFUNCTIONS. I HAVE ALSO RAISED CONCERNS ABOUT THE SAFETY OF THIS MECHANISM WITH THE DEALER ON MANY OCCASIONS. I BELIEVE THE DEFECT IS 2 FOLD. 1. INCONSISTENT CLOSING: WHEN A BUTTON IS PUSHED TO CLOSE THE DOOR, IT DOES NOT ALWAYS CLOSE. IT GOES TO ABOUT 6 INCHES FROM CLOSURE AND THEN BACKS OPEN. THIS GETS TO BE VERY FRUSTRATING. 2. MORE DANGEROUS IS THE FACT THAT THE SENSOR DOES NOT WORK PROPERLY WHEN THE BUTTON IS ACCIDENTALLY PUSHED AND SOMEONE IS IN THE WAY. THE DOOR PROCEEDS TO CLOSE DESPITE AN OBSTRUCTION AND REQUIRES TREMENDOUS FORCE TO OPEN AGAIN. BOTH MY HUSBAND AND I HAVE BEEN CAUGHT IN THE DOOR. LAST WEEK MY HUSBAND HURT HIS BACK TRYING TO FORCE OPEN THE CLOSING POWER DOOR. THIS PROBLEM HAS EXISTED SINCE WE PURCHASED THE VEHICLE AND I BELIEVE THAT IT IS A SERIOUS SAFETY CONCERN. MOST IMPORTANTLY, I AM WORRIED THAT IT CAN HURT ONE OF MY CHILDREN WHO WON'T BE ABLE TO PUSH IT OPEN WITH FORCE. I AM WRITING THIS IN HOPES THAT THIS GETS ADDRESSED QUICKLY. I HAVE TRIED CALLING NISSAN AND THEIR MESSAGE SIMPLY SAYS THAT THEY ARE TOO BUSY AND TO CALL BACK LATER. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 19, 2006
ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
DRIVING TO MY KIDS SCHOOL, TO WORK AND THE VAN JUST STOP IN THE MIDDLE OF A CITY STREET . THE VAN WILL NOT DO ANYTHING . COMPLETELY DEAD. ONLY HAD THE VAN OVER A YEAR AND A HALF.
Dec 03, 2015
2004 NISSAN QUEST LE HAS HAD THE "VDC OFF" WARNING LIGHT COME ON PERIODICALLY WHILE DRIVING FOR THE PAST 2 MONTHS, WITH INCREASING FREQUENCY. VDC IS THE VEHICLE DYNAMIC CONTROL SYSTEM DESIGNED TO ASSIST DRIVER WITH CONTROL AND STABILITY OF VEHICLE DURING SLIPS OR SWERVES WHILE DRIVING. DEALER HAD DIFFICULTY DIAGNOSING THE PROBLEM BUT A RECENT VISIT ON 7/28/08 PRESENTED ME WITH AN EXPENSIVE REPLACEMENT OF THE ABS ACTUATOR. DEALER SURMISED THAT WHEN I SAID WE WERE BEING FOLLOWED IN TRAFFIC LAST WEEK AND WERE TOLD WE HAD NO BRAKE LIGHTS, THAT WAS A RESULT OF THE VDC OFF INDICATOR LIGHT COMING ON. ALTHOUGH I AM NOT YET AWARE OF ADDITIONAL SAFETY HAZARDS, THE LACK OF BRAKE LIGHTS SEEMS SIGNIFICANT. CONSULTATION TO THE OWNERS MANUAL FOR ADVICE ON VDC OFF WARNING LIGHT GAVE ABSOLUTELY NO INDICATION OF THE BRAKE LIGHT FAILURE AS A RESULT. *TR
Jul 31, 2008
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
ATTEMPTING TO GET ON THE INTERSTATE. ACCELERATED, BUT RPM'S WENT UP TO 5 OR 6 BUT THE SPEED DID NOT INCREASE. HUSBAND TRIED TO MANUALLY SHIFT, BUT VEHICLE WOULD NOT GO INTO OVERDRIVE. WE PULLED OFF THE ROAD, TURNED VEHICLE OFF AND RESTARTED. VEHICLE REACTED CORRECTLY TO ACCELERATING WITH JUST A LITTLE SLUGGISHNESS. TRANSMISSION FLUID WAS CHECKED AND IT WAS FINE. UNFORTUNATELY, DAY TRIP WAS CANCELLED AND CHILDREN WERE VERY DISAPPOINTED, BECAUSE WE WERE AFRAID TO BE TOO FAR FROM HOME AND NOT BE ABLE TO GET BACK.
Jun 09, 2015
THREE DAYS AFTER PURCHASING MY 2004 NISSAN QUEST THE DRIVER SIDE WINDOW WOULD NOT CLOSE, AFTER 3 DAYS AT THE DEALER THE PROBLEM WAS FIXED ONLY TO HAPPEN A FEW MONTHS LATER. TODAY WHILE DRIVING 70 MPH MY VAN LOST POWER CAUSING ME TO PULL TO THE SIDE OF A BUSY INTERSTATE. WHEN I PRESSED THE GAS PEDAL THE RPM'S WOULD GO UP, BUT THERE WAS NO POWER. THE VAN WOULD NOT GO OVER 20 MPH. I CONTACTED THE DEALER AND WAS GIVEN A RENTAL CAR. I HAVE TO WAIT UNTIL MONDAY MORNING FOR THE SERVICE DEPATMENT TO OPEN. MY VAN ONLY HAS 26,000 MILES ON IT.*AK
Jul 11, 2004
ELECTRICAL SYSTEM,ENGINE
2 complaints
2004 NISSAN QUEST. CONSUMER WRITES IN REGARDS TO ECM CORROSION PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED AND IT WOULD NOT RE-START. THE DEALER INFORMED THE CONSUMER THE INTELLIGENT POWER DISTRIBUTION MODULE WOULD ALSO NEED TO BE REPLACED IN ORDER FOR THE VEHICLE TO RUN. *JB
Apr 27, 2015
ON NOVEMBER 27, 2013, WHILE PARKED OUTSIDE OF MY HOME, MY 2004 NISSAN QUEST BURST INTO FLAMES. THE CAR WITHIN SECONDS WAS COMPLETELY ENGULFED IN FLAMES, AND THERE WAS NOTHING ANYONE COULD DO BUT GET AS FAR AWAY FROM IT AS POSSIBLE AND HOPE THERE WOULD BE NO INJURIES OR FATALITIES. THE CAR IS TOTALED, AND I NEED ANSWERS AS TO HOW A CAR THAT IS PARKED ALL OF A SUDDEN BURSTS INTO FLAMES. I BELIEVE THAT THIS NEEDS TO BE INVESTIGATED. MY 2004 NISSAN QUEST CUT OFF ON ME AT A STOP SIGN ON OCTOBER 31, 2013. WHEN I GOT OUT OF THE CAR I COULD SMELL ANTIFREEZE. I HAD IT TOWED TO COWLS NISSAN THAT EVENING. WHEN I GOT TO COWLS NISSAN THEY WERE ABOUT TO CLOSE, BUT I WAS ABLE TO RENT A CAR FROM THEM WHILE MINE WOULD BE GETTING LOOKED AT AND HOPEFULLY FIXED THE NEXT DAY. THE NEXT DAY A REPRESENTATIVE FROM COWLS NISSAN CALLED ME AND TOLD ME THAT THE REAR COOLANT PUMP NEEDED FIXING AND THAT'?S WHY THE CAR CUT OFF AND WOULDN'?T START. THEY REPLACED THE PUMP AND REFILLED IT WITH ANTIFREEZE. I HAD MY WINDSHIELD WIPERS FIXED BECAUSE THEY SAID AS THEY DID A COURTESY MULTIPOINT INSPECTION THE WIPERS WEREN'?T WORKING BECAUSE OF A WIPER LINK ISSUE. WHEN I WENT TO PICK UP THE CAR I NOTICED ON THE RECEIPT THAT THERE WAS AN OIL LEAK ISSUE AND AIR FILTER ISSUE THAT WAS DISCOVERED IN THE MULTIPOINT INSPECTION. THEY ALSO NOTED THAT MY TIMING CHAIN WAS NOISY AT STARTUP AND THAT IT WOULD NEED TO BE DIAGNOSED FURTHER TO GET TO THE ROOT OF THE PROBLEM. AT NO TIME WAS I TOLD THAT THE CAR WASN'T SAFE TO DRIVE. ON NOVEMBER 10, 2013 I NOTICED THAT THERE WAS A HUMMING SOUND COMING FROM THE CAR, OFF AND ON, AND THEN THE PASSENGER SIDE HEADLIGHT WENT OUT. I TOOK THE CAR IN TO FIX THE HEADLIGHT ON 11/22/2013, BUT I WASN'T HEARING THE HUMMING SOUND THEN. I STARTED HEARING THE HUMMING SOUND AGAIN CLOSE TO THANKSGIVING (11/26/2013) AND PLANNED TO TAKE THE CAR BACK IN AFTER THE HOLIDAY. *TR
Dec 04, 2013
AIR BAGS,SEAT BELTS
2 complaints
DRIVING ON A LOCAL SINGLE LANE ROAD IN THE EARLY EVENING (DUSK) AND THE WEATHER WAS CLEAR AND DRY. THE DRIVERS AIR BAG DEPLOYED. THERE WAS NO IMPACT WITH THE VEHICLE. *TR
Nov 01, 2013
I WAS DRIVING ON A SIDE ROAD WITH MY DAUGHTERS IN THE CAR WHEN THE AIRBAG DEPLOYED FOR NO REASON. TEN MIN UTES LATER THE CAR ALARM SOUNDED FOR 15 MINUTES NISSAN IS CLAIMING FROM THE INSPECTION THAT I WAS IN A MODERATE TO SEVERE COLLISION. THIS IS TOTALLY NOT TRUE. MY DAUGHTERS CAN ATTEST TO THIS. THERE ARE SCRAPS UNDER MY CAR FROM THE LONG GRAVEL DRIVEWAY THAT I USE TO DRIVE TO A HORSE FARM. THEY ARE USING THESE SCRAPS AS EVIDENCE OF A COLLISION. THEY WILL NOT REPAIR THE AIRBAG OR SEATBELT. THIS IS A HUGE SAFETY ISSUE FOR ALL 2004 QUEST OWNERS.*AK
May 15, 2007
VISIBILITY,LATCHES/LOCKS/LINKAGES
2 complaints
2004 NISSAN QUEST. CONSUMER STATES SAFETY PROBLEM WITH THE POWER WINDOWS AND POWER DOORS *TGW THE CONSUMER STATED THE PASSENGER SIDE WINDOW WOULD NOT STAY CLOSED. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, HE WAS INFORMED TO FIX THE PROBLEM IT WOULD REQUIRE REPLACING THE MOTOR, WHICH WOULD BE VERY EXPENSIVE. THE CONSUMER DECLINED THE REPAIR. LATER ON, THE WINDOW REVERTED BACK TO ITS PROPER CLOSING PROCEDURE AND OPERATED AS IT WAS DESIGNED. HOWEVER, THE DRIVER'S WINDOW WOULD NOT CLOSE AUTOMATICALLY AND THE CONSUMER WAS FORCED TO HOLD DOWN THE BUTTON MANUALLY. THE DOOR ON THE PASSENGER SIDE WOULD NOT CLOSE COMPLETELY. IT WOULD STOP ABOUT HALF WAY. THE CONSUMER HAD TO PHYSICALLY PUSH THE DOOR CLOSED WHICH LASTED FOR WEEKS. THEN, SUDDENLY THE DOOR BEGAN CLOSING CORRECTLY WITHOUT ANY ATTEMPT AT REPAIR. THE SLIDING DOOR ON THE DRIVER'S SIDE DIDN'T FUNCTION AS IT SHOULD. IT ALL STARTED WHEN THE CONSUMER'S GRANDSON WAS EXITING THE VEHICLE BY PUSHING THE OPEN BUTTON FROM THE INSIDE. AS HE WAS GETTING OUT, THE DOOR REVERSED ITSELF BEFORE IT OPENED COMPLETELY AND BEGAN CLOSING, HITTING HIM AND WOULDN'T STOP AS IT WAS SUPPOSED TO WHEN MEETING AN OBJECT. FORTUNATELY, HE WAS ONLY FRIGHTENED, BUT NOT INJURED. THE DOOR CONTINUED TO MALFUNCTION, SO THE CONSUMER NO LONGER USED IT ANYMORE. THE CONSUMER REFERENCED RECALL # 04V186000. HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. *JB
Jun 05, 2012
POWER DOORS , LIFTGATE, AND SUN ROOF OCCASIONALLY FAIL TO OPEN AND CLOSE.*AK
Jan 28, 2004
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
2004 NISSAN QUEST VAN ENGINE SHUT OFF WHILE I WAS DRIVING ON THE HIGHWAY AND LOST IT ACCELERATION TWICE WHILE DRIVING LOCALLY. I JUST GOT THIS VAN FOR ONLY A MONTH. NISSAN CANADA THIS IS NOT SAFE AT ALL. I BOUGHT THIS VAN BECAUSE I HAVE SMALL CHILDREN. IF YOU HAVE A HEART, PLEASE CHECK ON ALL THE VAN BECAUSE THIS COULD CAUSED SERIOUS ACCIDENTS. I DON'T WHAT TO DO WITH THIS ONE NOW. IF I HAD KNOWN THIS PROBLEM I WOULD GET SOME OTHER VAN. I NEED HELP! *TR
Jun 25, 2010
MY NISSAN QUEST (2004) HAS HAD MULTIPLE PROBLEMS. THE PASSENGER DOOR HAS BEEN REPAIRED 6 TIMES AND IS STILL NOT FUNCTIONING CORRECTLY. I HAVE A TERRIBLE VIBRATION UPON ACCERLERATION. I NOW HAVE A SHAKING SENSATION WHEN BRAKING, AND MY ENTIRE STERO SYSTEM IS FAILING.
May 24, 2005
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE THE VEHICLE WAS PARKED FOR 45 MINUTES, IT SPONTANEOUSLY CAUGHT FIRE AND WAS COMPLETELY DESTROYED. AN INVESTIGATOR INSPECTED THE VEHICLE AND CONCLUDED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT DUE TO A FAILURE OF THE POWER DISTRIBUTION BOX. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE INCIDENT. THE MANUFACTURER DENIED ANY RESPONSIBILITY FOR THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 11/17/08 *CN UPDATED 11/13/08. *JB
Oct 22, 2008
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE HAVING THE TIRES ROTATED. THE MECHANIC WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE COMPUTER MALFUNCTIONED. THE DEALER REPLACED THE COMPUTER, BUT THE VEHICLE WOULD NOT START. IN ADDITION, THE FUEL SYSTEM DAMAGED THREE CATALYTIC CONVERTERS. THE DEALER TOOK THE ENGINE APART AND PUT IT BACK TOGETHER, HOWEVER THE VEHICLE WOULD NOT START. THE CURRENT AND FAILURE MILEAGES WERE 64,000. UPDATED 11/06/07.
Oct 09, 2007
VISIBILITY,STRUCTURE
2 complaints
FAILURE OF AUTOMATIC DOORS, MIRRORS AND MOON ROOF BEGAN FROM THE MOMENT WE DROVE VAN OUT OF LOT. DAILY WE HAVE ISSUES WITH ONE OF THE ABOVE PROBLEMS. HAVE TAKEN TO 3 DIFFERENT DEALERS TO HAVE PROBLEMS RESOLVED AND EACH TIME ARE TOLD THEY COULD NOT FIND ANYTHING. *TR
Jul 01, 2008
SLIDING DOORS RATTLES AND NOISY. THIRD SEAT WINDOWS WHEN OPEN RATTLES AND NOISY. REAR WINDSHIELD WIPER DOES NOT CLEAN. *NM
Feb 28, 2006
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
2 complaints
BETWEEN THE DATES OF FEB 10-17, 2008; MY 2004 NISSAN QUEST MINIVAN BEGAN TO EXPERIENCE SOME ELECTRICAL ISSUES. THE TCS, SLIP, AND ABS LIGHTS CAME ON IN THE DASH AND A HUMMING NOISE WAS COMING FROM MY ENGINE. I TOOK MY VEHICLE TO THE DEALERSHIP (WERE I PURCHASED IT FROM), AND AS I PULLED INTO THE LOT THE LIGHTS WENT OFF (FEB 28). THE SERVICE REP. TOLD ME THE INFORMATION SHOULD BE STORED IN MY VAN'S COMPUTER SYSTEM. I PAID $97.40 FOR THE DEALERSHIP TO HOOK MY CAR UP FOR A DIAGNOSTIC CHECK ONLY TO BE TOLD THAT ABS SYSTEM PUMP AND MODULE ASSEMBLY NEEDED TO BE REPLACED AT A COST OF $1790. THE SERVICE REP ALSO TOLD ME THAT WHAT EVER WAS CAUSING THE HUMMING NOISE WOULD BE REPAIRED. ONLY A TEMPORARY FIX, BECAUSE ON MY WAY BACK HOME THE NOISE STARTED AGAIN. HE ALSO TOLD ME THAT MY BRAKES WERE FUNCTIONAL BUT MY ABS UNIT DID NOT AFFECT MY NORMAL BRAKES. UNTIL I COULD HAVE THE REPAIRS DONE, AND WITH NO OTHER MEANS OF TRANSPORTATION, I CONTINUED TO DRIVE MY VAN. I CALLED BACK TO THE DEALERSHIP AND ASK IF THERE WAS ANYWAY FOR THEM TO DISCONNECT THE ABS SYSTEM BECAUSE IT WAS CONTINUING TO DRAIN MY BATTERY. AND I WAS TOLD NO, THE ONLY WAY WAS TO HAVE THE REPAIRS DONE. ON MARCH 8, I PART MY VAN AND THREE HOURS LATER I RETURNED TO MY VAN AND IT WOULD NOT START. SO IT HAD TO HAVE MY CAR JUMP STARTED AND EVER SINCE THEN HAVE HAD TO REMOVE THE TERMINALS FROM THE BATTERY WHEN I AM NOT USING THE VAN. ON FEB 14, SEVERAL OTHER ISSUE CAME ABOUT: 1. SPEEDOMETER STOPPED WORKING 2. ODOMETER STOPPED WORKING 3. AIR CONDITIONER STOPPED WORKING SO ONCE I PULLED OVER, I ATTEMPTED TO START MY VEHICLE AND IT WOULD CONTINOUSLY START AND STOP. SO I MADE THE DECISION TO LEAVE THE VAN WHERE IT WAS PARKED. TWO DAYS LATER I RETURNED TO FIND OUT THAT THE VAN HAD ACTUALLY CAUGHT ON FIRE THE ON SATURDAY FEB. 15. SO WHAT AM I TO DO.........? *TR UPDATED
Mar 16, 2008
VEHICLE ABS LIGHTS, SLIP LIGHT AND VSD LIGHT ACTIVATED AND VEHICLE LOST BRAKING SYSTEM TO MANUAL FROM POWER. *JB
Nov 24, 2006
AIR BAGS,LATCHES/LOCKS/LINKAGES
2 complaints
CAR WAS BROUGHT IN FOR A RECALL OF THE AIRBAG SENSOR AND THE AUTOMATIC SLIDING SIDE DOOR. AIRBAG SENSOR IS STILL NOT FUNCTIONING PROPERLY AFTER 4 ATTEMPTS AT FIXING IT. SIDE DOOR NOT PROPERLY FUNCTIONING BUT SERVICE DEPARTMENT CAN'T 'DUPLICATE' IT SO THEY SAY IT'S FINE. CAR IS STILL IN THE SHOP, WILL BE FOR A TOTAL (FOR THIS TRIP) OF ALMOST 4 WEEKS, UNTIL A REP FROM NISSAN COMES TO TRY AND FIX IT. ELECTRICAL SYSTEM IS A MESS, LIGHTS, WINDOWS, POWER SEATS, DOORS, SEEM TO ACT ON THEIR OWN. NISSAN REFUSES TO BELIEVE ME! DRIVER SIDE PASSENGER (NON-POWER) DOOR STICKS, CAN BARELY OPEN IT MYSELF. FLAT TIRE LIGHT COMES ON WHEN TEMPERATURE OUTSIDE DIPS. BEWARE OF AIRBAG SENSOR, TRY TO CHECK IT YOURSELF USING DIFFERENT WEIGHT PEOPLE. VERY DANGEROUS! *JB
Dec 26, 2005
MALFUNCTION OF SLIDING DOOR AND AIR BAG AFTER RECALL WORK WAS PERFORMED. *BF NEITHER OF THESE SYSTEMS HAD A PROBLEM PRIOR TO THE VEHICLE BEING TAKEN TO THE DEALER FOR SERVICE. THE DEALER HAS AGREED TO LOOK AT THE SLIDING DOOR BUT REFUSES TO LOOK AT THE AIR BAG PROBLEM. *NM *TC *JB
Oct 29, 2004
INTERIOR LIGHTING
2 complaints
(1) A SCREW FELL OUT WHEN I OPENED THE SUNGLASS HOLDER. I DID NOT KNOW WHAT IT CAME FROM AT THE TIME. (2) THE MAPLIGHT ASSEMBLY, WHICH INCLUDES THE SUNROOF CONTROLS, THE TWO POWER SLIDING DOOR CONTROLS, AND THE REAR HATCH CONTROL, FELL FROM THE ROOF WHILE CROSSING RAILROAD TRACKS. THE MAPLIGHT ASSEMBLY WAS HANGING IN MIDAIR BY THE WIRES, SWINGING WILDLY, AND BLOCKING THE VIEW OF THE ROAD AS I WAS CROSSING THE RAILROAD TRACKS. UPON EXAMINATION, THE PLASTIC AROUND ONE SCREW HAD CRACKED APART, SEPARTING THE SCREW FROM THE ASSEMBLY, AND THE SECOND SCREW HAD JUST FALLEN OUT. (3) I TOOK THE VEHICLE BACK TO POHANKA AND THEY REPLACED ONE SCREW AND PUT A WASHER AND A DIFFERENT SCREW FOR THE OTHER CONNECTION. THEY DID NOT REPLACE THE MAPLIGHT ASSEMBLY, JUST PUT TWO DIFFERENT SCREWS AND A WASHER TO REATTACH THE MAPLIGHTS.
Jul 13, 2005
DOME LIGHT FUSE CONTINUOUSLY BLOWS. TOOK THREE TRIPS TO DEALER TO FIND ALL CAUSES. CAUSE WAS APPARENTLY BAD METAL STAMPING IN THE FOUR REAR-COMPARTMENT DOME LIGHTS. WHEN DOME LIGHTS HEATED UP, METAL EXPANDED AND CAUSED A SHORT, BLOWING THE FUSE.*AK
Nov 06, 2003
VEHICLE SPEED CONTROL
2 complaints
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE HESITATED TO ACCELERATE. CONSUMER APPLIED THE ACCELERATOR PEDAL NUMEROUS TIMES AND VEHICLE ACCELERATED UNCONTROLLABLY. CONSUMER APPLIED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *AK
Dec 07, 2004
INTERMITTENTLY ACCELERATOR PEDAL WOULD GO TO THE FLOOR, BUT VEHICLE WOULD HESITATE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Dec 03, 2004
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I entered 14 freeway by sierra hwy entrance, as soon as I got in the fwy and left the pedal gas to slow down to get into traffic my van lost power and the shut off complete, i was very fortunate that it happened at the entrance and the cars behind me were able to stop on time and nobody got hurt, also today as soon I exit the cvs store get in into traffic, 1 minute after the van lost power and got stuck in traffic, this is very scary for me and my kids, my mechanics are not able to find the problem, please help
Apr 20, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THE SPEEDOMETER QUIT WORKING AND THE ODOMETER DOES NOT WORK RIGHT
Jan 22, 2020
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
THE VEHICLE CAN'T SPEED WHEN THE ENGINE IS HOT UNTIL YOUR OFF THE ENGINE BEFORE IT CAN SPEED AND IT OVERHEATING
Nov 20, 2019
AIR BAGS,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
THE AIR BAG LIGHT GLITCHES ON THE DASHBOARD, IT TURNS ON AND OFF. THE ONLY WINDOWS THAT OPEN ARE THE FRONT DOOR WINDOWS, THE BACK SIDE WINDOWS COULD BARELY CRACK OPEN && THE TEMPERATURE INSIDE THE VEHICLE "WITH THE WINDOWS OPEN" REACH DANGEROUSLY HIGH TEMPERATURES THAT LITERALLY ARE HARMFUL AND DANGEROUS. A FAMILY VEHICLE WITH NO ABILITY TO OPEN ANY WINDOW ON THE 2 SLIDING DOORS, CAN LEAD TO VERY HIGH TEMPERATURES EVEN THOUGH THE FRONT 2 WINDOWS OPEN IS STILL NOT ENOUGH FOR AIR TO REACH PASSENGERS WHO SIT IN THE MIDDLE-ROW ESPECIALLY PASSENGERS WHO SIT ON THE 3RD ROW SEAT IN THE BACK OF THE VAN. A RECALL MUST BE DONE TO ADJUST THE WINDOWS ON BOTH SLIDING DOORS ON EACH SIDE TO BE ABLE TO ROLL DOWN THE WINDOWS... THE TEMPERATURE TRAPPED INSIDE THE VEHICLE[PASSENGERS AND SEATS AREA] WITH ALL THE WINDOWS OPEN WAS OF 99, ON A REGULAR SUNNY DAY.... WE DROVE TO WHERE WE HAD TO GO AND NO TYPE OF AIR WOULD REACH THE BACK SEATS WHERE MY DAUGHTER WAS SITTING... SHE BEGAN TO HAVE PROBLEMS BREATHING AND WAS SWEATING SO MUCH.. I KEEP HER HYDRATED ESPECIALLY WHEN WE HAVE TO DRIVE FAR BECAUSE THE AC DOESNT WORK AND WE CANT ROLL ANY WINDOW IN THE BACK DOWN SIN E THEY DONT ROLL DOWN... WHEN ITURN ON THE AC THE SMELL OF GASOLINE BEGINS TO COME OUT THROUGH THE VENTS... MY CAR WASNT INCLUDED IN ANY RECALL U HAD BEFORE WHICH MY CAR NISSAN QUEST SV 2004 CLEARLY SHOULDVE BEEN INCLUDED FOR THE AIRBAG RECALL....
Oct 31, 2019
SUSPENSION,STRUCTURE,WHEELS
1 complaint
SUBFRAME ROTTED
Jun 28, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
TAKATA RECALL THE SPEEDOMETER GOES IN AND OUT ALL THE LIGHTS IN THE VAN IS NOT WORKING AND LIGHT BLINK ON AND OFF AND THE OVERDRIVE STAYS ON ALL THE TIME
Jul 13, 2018
SEATS,ENGINE
1 complaint
ENGINE WOULD SUDDENLY CUT OFF WHILE IN MOTION AT 25-35 MILES PER HOUR. TWO REPAIRS WERE NECESSARY AT A COST OF APPROXIMATELY $500 TO GET THE PROBLEM REPAIRED. THE PROBLEM WAS THAT BOTH THE FRONT AND REAR CRANK SHAFT SENSORS HAD TO BE REPLACED. AS FOR THE SEAT PROBLEM, ONE OF THE RELEASE LEVERS BROKE OFF COMPLETELY. I HAVE NOT YET HAD IT REPAIRED SO I DO NOT HAVE A COST FOR THIS REPAIR. I HAVE TO USE PLIERS TO RELEASE THE LEVER.
Jun 28, 2018
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING ON THE INTERSTATE WITH 2 INFANTS IN CARS SEATS AS WELL AS 3 OTHER ADULTS THE VEHICLE LOST POWER. IT WOULD NOT ACCELERATE. WITHIN MINUTES THE STEERING WAS STIFF AND WAS EXTREMELY DIFFICULT TO TURN. PULLED OFF THE INTERSTATE AND ONTO A SIDE ROAD. THE VEHICLE FINALLT DECELLERATED TO A FULL STOP. TURNED IT OFF AND RESTARTED A FEW MOMENTS LATER. VEHICLE RAN AGAIN BUT NO STEERING. POPPED THE HOOD AND LOOKED AND NO POWER STEERING FLUID IN THE WELL. ADDED FLUID AND STEERED OK TILL 4 BLOCKS FROM MY HOUSE AT WHICH TIME THE STEERING ACTING UP AGAIN AND NOT ACCELERATING NO MATTER HOW FAR YOU PUSH THE PEDAL. TURNED IT OFF AND RESTARTED AGAIN. STEERING NOT WORKING BUT ACCELERATED ENOUGH TO PARK IT AT HOME. TOOK TO MY MECHANIC BUT SAYS HE CANNOT LOOK AT IT UNTIL WEDNESDAY. WAS SO SCARED CAUSE HAD THE GRANDBABIES IN THE VAN.
Apr 02, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE SPEDOMETER AND THE LIGHTS FOR IT DON'T WORK GOT PULLED OVER AND TOLD I HAD A FAKE INSPECTION BECAUSE OF THEM NOT WORKING CAN'T GET AN EXACT READING ON MY MILEAGE,FUEL OR IF THE VANS OVER HEATING I CAN'T TELL HOW FAST OR SLOW I'M GOING
Mar 14, 2018
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
PASSENGER AIR BAG LS OFF, LIGHT FLASHING SPEEDOMETER STARTS AT 30MILES
Dec 11, 2017
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
ON DIFFERENT OCCASIONS, WHEN ATTEMPTING TO DRIVE FROM 0MPH, THE VEHICLE WILL NOT ACCELERATE. I HAVE TO TURN IT OFF THEN TURN IT BACK ON THEN USUALLY IT WILL WORK. ALSO SOMETIMES IT WON'T START IT TURNS OVER STRONG BUT WILL NOT CRANK. I'LL WAIT SEVERAL MINUTES OR SO THEN ATTEMPTED AGAIN THEN IT WILL CRANK AND DRIVE NORMAL.
Sep 28, 2017
ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THE SLIDING DOOR LATCHES FAILED TO FUNCTION PROPERLY FOR THE REAR DOORS ON BOTH SIDES. THE CONTACT HAD TO CHECK THE DOORS TO ENSURE THAT THEY WERE SECURED AND WHEN THE FAILURE HAPPENED, THE CONTACT HAD TO MANUALLY CLOSE THE TWO ELECTRIC DOORS WITH FORCE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V186000 (LATCHES/LOCKS/LINKAGES) AND NHTSA ACTION NUMBER: PE04027 (STRUCTURE, LATCHES/LOCKS/LINKAGES) BUT THE CONTACT HAD EXPERIENCED THE FAILURE CONCERNING THE RECALLS. TWO DEALERS HAD BEEN NOTIFIED (BUSAM NISSAN,1501 E KEMPER RD, CINCINNATI, OH 45246,(513) 771-8100 AND JEFF WYLER NISSAN OF CINCINNATI, 8680 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-1400). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE A REMEDY TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER MAY PROVIDE A SOLUTION BEING EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jun 27, 2017
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ALARM BEEPS WHEN SET BUT DOES NOT SOUND IF CAR IS BROKEN INTO. CAR WAS PARKED. POWER SLIDING DOOR DOES NOT ALWAYS SHUT WHEN POWER BUTTON IS PUSHED. DOES NOT ALWAYS LOCK AND LATCH AS WELL. DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY. ALSO WHEN CLOSING DOES NOT STOP IF SOMEONE IS IN THE WAY. CAUGHT MY FOUR YR OLD DAUGHTER'S LEG AND SHUT ON IT. TIRE PRESSURE LIGHT CONSTANTLY COMES ON EVEN WHEN TIRES ARE COMPLETELY AIRED UP. BACK REAR DOOR DOES NOT ALWAYS OPEN WHETHER BUTTON INSIDE VAN OR REMOTE KEY IS PUSHED. HAS TO FORCEFULLY BE OPENED AND SHUT. SOMETIMES WILL SLAM SHUT AND IT HAS FALLEN ON MY BACK BEFORE. MANY ELECTRICAL FUNCTIONS WITHIN THE DASH AND CONSOLE DO NOT ALWAYS WORK OR REGISTER. DOES NOT REGISTER FOR OIL, COOLANT, OR TEMP. *TR
Jan 02, 2017
SEATS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE PASSENGER AIR BAG SENSOR DOES NOT EVER COME ON. IT DOES NOT REGISTER THE DIFFERENCE IN WEIGHT BETWEEN A CHILD AND AN ADULT
Jan 02, 2017
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
NISSAN QUEST CLUSTER LOSES ABILITY TO MONITER FUEL AND TEMPERATURE , WHICH CAUSED ME TO RUN OUT OF FUEL WHILE TRAVELLING AT A SPEED OF 55MPH. AFTER RESEARCHING ONLINE I SEE THERE IS A REPAIR BUT HOW DOES THE DEALER NOT SEE AN ISSUE WITH THIS PROBLEM. THE LCD SCREEN ESSENTIALLY PEEL AWAY FROM THE SCREEN DUE TO HEAT OR HUMIDITY . I SEE THIS AS A DANGER AND I FEEL IT PUTS MY FAMILY ALONG WITH OTHERS IN DANGER .
Aug 12, 2015
UNKNOWN OR OTHER,ENGINE
1 complaint
MY FAMILY'S 2004 NISSAN QUEST SPONTANEOUSLY STALLED WHILE BEING DRIVEN ON A TOTAL OF FIVE OCCASIONS SINCE PURCHASING THE VEHICLE ON JULY 9TH, 2015. THE FIRST INCIDENT OCCURRED ON ABOUT JULY 13TH, 2015 IN A PARKING LOT WHILE MOVING AT A LOW SPEED OF NOT MORE THAN TEN MILES AN HOUR BUT EVERY STALLING INCIDENT SINCE THEN WAS WHILE THE VEHICLE WAS BEING DRIVEN ON ROADS AT VARIOUS SPEEDS OVER TEN MILES AND HOUR AND UNDER FIFTY MILES AN HOUR. WHEN THE VEHICLE IS BEING DRIVEN BEFORE STALLING THERE ARE NO SIGNIFICANT INDICATIONS BEFORE HAND TO INDICATE THAT THERE IS ANYTHING WRONG WITH THE VEHICLE EXCEPT THAT ON THE LAST FEW OCCASIONS WE HAVE NOTICED THAT A SECOND OR TWO BEFORE STALLING THE CHECK ENGINE AND SLIP LIGHTS GLOW. AFTER STALLING THE VEHICLE RESTARTS EITHER ON A FIRST ATTEMPT OR A SECOND ATTEMPT. THE VEHICLE DOES NOT STALL EVERY TIME IT IS DRIVEN EITHER. ALTHOUGH I DO NOT HAVE ANY MECHANICAL EXPERTISE, SOME ONLINE RESEARCH INTO THIS MATTER SUGGESTS THAT ON 2004 MODELS, AND FIXED IN LATER MODELS, THERE MAY BE AN ISSUE WITH CORROSION TO THE ECM DUE TO THE PLACEMENT OF THE MODULE IN A LOCATION THAT IS SUBJECT TO WATER INTRUSION.
Jul 21, 2015
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
I WAS DRIVING MY VAN AND I CAME TO A STOP ON A HILL AND IT WOULDN'T GO, I HAD TO PUSH THE PEDAL TO THE FLOOR TO GO. AND IT WON'T GO IN REVERSE EITHER. I HAD POWER PROBLEMS YEARS AGO BUT TURNING MY VAN OFF AND BACK ON 'FIXED' THE PROBLEM. ALSO THE TIMING CHAIN ISSUE HAS BEEN GOING ON FOR YEARS.
Jul 12, 2015
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WHILE DRIVING THE SLIP AND TCS WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE CAR SUDDENLY SHUTS OFF. IT RECURRED SEVERAL TIMES. THE VEHICLE WAS DIAGNOSED BY AUTOZONE AND READS ERROR CODE P0340. AS A RESULT THE CAMSHAFT SENSOR WAS REPLACED BUT THE PROBLEM STILL EXISTS.
Jun 23, 2015
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
CHILDREN WAS ENTERING VEHICLE AND DOOR SPONTANEOUSLY CLOSED ON HAND. THIS HAS HAPPENED PERIODICALLY SINCE, BUT NEVER WITH THE EXACT SAME CIRCUMSTANCES. IE OPENED DOOR TO LOAD PACKAGES, TURNED BACK AROUND AND DOOR STARTED CLOSING.
Jun 09, 2015
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. WHILE WAITING AT A STOP LIGHT, THE ENGINE SURGED AND THE VEHICLE WAS FORCED OUT INTO A FOUR-WAY INTERSECTION. AFTER A FEW SECONDS, THE ENGINE WENT BACK TO IDLING NORMALLY. ON FEBRUARY 9, 2015, WHILE WAITING AT A RESTAURANT DRIVE THRU, THE ENGINE SURGED FORWARD WHILE THE BRAKES WERE ENGAGED AND CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE CONSUMER STATED ON THREE OCCASIONS, THE ENGINE REVVED, AND LUNGED FORWARD AS HE WAS BRAKING, CAUSING HIM TO LOOSE CONTROL OF THE VEHICLE WHICH RESULTED IN HIM HITTING A HANDICAP PARKING SIGN. THE CONSUMER STATED IN EACH CASE, HIS FOOT WAS ON THE BRAKE, THE SURGE CAME WITHOUT WARNING, THE ENGINE CHOKED, BUT DID NOT DIE, AFTER THE INITIAL SURGE, THE ENGINE RETURNED TO BACK TO NORMAL, HE WAS UNABLE TO STOP THE VEHICLE FROM ACCELERATING, AND THE ENGINE WAS AT NORMAL OPERATING TEMPERATURE. UPDATED 03/02/16.*JB
Jun 01, 2015
STEERING,SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
HAD THE VEHICLE SINCE 2004 AS THE ORIGINAL OWNER. VEHICLE HAS NOT BEEN IN AN ACCIDENT. HEARD A LOUD CLUNK WHEN DRIVING AFTER REMOVING FOOT FROM BRAKE AND AFTER GOING OVER BUMPS. TURNED OUT THE METAL SUBFRAME OF THE VEHICLE HAS COMPLETELY RUSTED OUT AND SEPARATED FROM THE FRAME OF THE VEHICLE. THE STEERING CROSSARMS AND BALL JOINT ARE LOOSE BECAUSE OF THIS. IT'S A $4000 REPAIR AND CAR HAS ONLY 120K MILES. HAD TO GET NEW CAR. DEALER SAID IT'S NOT SAFE TO EVEN DRIVE AND NOT WORTH FIXING. *TR
Apr 27, 2015
TRACTION CONTROL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE TCS AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Aug 26, 2014
TIRES,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT MENTIONED THAT SECOND BEFORE THE FAILURE OCCURRED, THE ABS AND THE TIRE PRESSURE MONITORING SYSTEM LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.
Aug 22, 2014
STRUCTURE,WHEELS,ENGINE
1 complaint
I GOT OUT OF THE CAR, TURNED IT OFF AND WENT ON THE HOUSE MINUTES LATER THE CAR WAS ON FIRE. THE FLAMES WERE BIG AND THEY WERE IN THE FRONT PASSENGER SIDE OF THE ENGINE. I HAD JUST DROVE THE CAR ABOUT AN HOUR, THERE WAS NO SMELL NO SOUND NO INDICATOR LIGHTS NOTHING. THE FLAMES WERE BIG AND CAR WENT UP FAST. *TR
May 25, 2014
SUSPENSION,AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL SCRAPING NOISE HEARD FROM THE FRONT END OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CALIPER, BRAKES, ROTORS, FRONT BRAKE, FRONT DRIVER'S SIDE WHEEL BEARING, PASSENGER'S SIDE LOWER CONTROL ARM, AND THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 06/15/16*LJ
Apr 07, 2014
SERVICE BRAKES, HYDRAULIC,ENGINE
1 complaint
VEHICLE COMING OFF TURNPIKE ENTERING ONTO THE INTERSTATE WOULD NOT ACCELERATE PAST 45 MPH ONTO THE INTERSTATE ALMOST RAN OVER BY VEHICLES WHEN I WAS COMING OFF THE RAMP. VERY DANGEROUS. MANAGED TO GET VAN TO A SAFE PLACE WHERE WE HAD IT TOWED TO OUR HOME. WE HAD OUR MECHANIC LOOK AT IT AND HE DIAGNOSED IT AS THE TIMING CHAIN TENSIONERS NEEDED REPLACING AND IT HAD JUMPED TIME. HE WOULD NOT TOUCH IT SINCE THIS IS A KNOWN PROBLEM AND THERE IS A TECHNICAL SERVICE BULLETIN ISSUED FOR THIS YEAR VAN CONCERNING THE TENSIONERS. HAD IT THEN TOWED TO NISSAN AND THEY QUOTED 1700 TO FIX THE MECHANIC EVEN STATED THAT IT IS A HUGE PROBLEM AND HE IS SEEING AT LEAST 1 A WEEK WITH THIS VERY SAME ISSUE. BUT NISSAN WONT ISSUE A RECALL. IS IT GOING TO TAKE SOME FATALITIES FOR THEM TO WAKE UP AND REALIZE THIS IS SERIOUS. AFTER WORK PERFORMED TO VAN THEY CALLED AND SAID IT IS STILL MISFIRING THAT THEY FOUND VALVE COVER LEAKING OIL ON SPARK PLUGS ANOTHER 600 DOLLARS TO FIX THIS. I JUST REPLACED SPARK PLUGS IN 2010. ALSO REPLACED BRAKES 3 TIMES AND TIRES 2 TIMES NOW. ALTERNATOR ALSO REPLACED. I BOUGHT THIS VAN HOPING IT WOULD BE A SAFE AND RELIABLE VAN FOR MY FAMILY TO ENJOY FOR A LONG TIME IT HAS LOW MILES AND I HATE TO GET RID OF IT. I AM AT THE POINT THOUGH THAT I KEEP PUTTING MONEY INTO IT THINKING WE WILL BE ABLE TO BE SAFE AND NEXT THING YOU KNOW SOMETHING ELSE IS WRONG. I FEEL NISSAN SHOULD RECALL ALL MODELS AFFECTED AND FIX THIS PLASTIC TENSIONER ON THE METAL CHAIN, THEY KNOW BETTER THIS IS A WAY FOR THEM TO BECOME RICHER OFF THE PEOPLE THAT TRUSTED THEM. NEVER WILL MY FAMILY OR FRIENDS BUY NISSAN AGAIN> SINCE THIS HAS HAPPENED I HAVE TALKED WITH MANY PEOPLE THAT OWN OR HAVE OWNED A QUEST AND THEY WERE NOT HAPPY EITHER. PLEASE START A INVESTIGATION BEFORE WE LOSE A LIFE. *TR
Mar 23, 2013
SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE STARTED TO MAKE A LOUD NOISE AND THE WARNING LAMPS FOR THE ABS SYSTEM AND TRACTION CONTROLS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ABS PUMP ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.
Jul 24, 2012
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
1). TRANSMISSION - 29,889 MI. TO PRESENT. SERVICED 6 TIMES. CONSTANTLY SHIFTS UP AND DOWN AT SCHOOL ZONE SPEED, LOUD CLUNK WHEN DECELERATING AT 40 MPH, LOUD CLUNK WHEN DECELERATING IN HIGHWAY EXIT CURVE. DEALER SAYS EVERYTHING IS WORKING TO SPECS...NOTHING FIXED. 2). BRAKES - 46,363 & 55,204 MI. NEW FRONT AND REAR BRAKES INSTALLED. AT 73,014 MILES VAN NEEDS NEW BRAKES AND ROTORS. 26,651 HIGHWAY MILES. WALLACE NISSAN SERVICE SAID NISSAN USED UNDERSIZED ROTORS FOR VEHICLE WEIGHT AND TIRE SIZE, HENCE NEED FOR FREQUENT REPLACEMENTS. 3). ELECTRICAL - 04/05/2010, 64,194 MI. THE VDC AND CK ENGINE LIGHTS CAME ON, VAN SPEED VERY ERRATIC...5 TO 40MPH ALL BY ITSELF, STALLED SEVERAL TIMES. DEALER COMPUTER DIAGNOSIS...FAULTY SENSORS IN CRANKSHAFT AND CAMSHAFT $209.07. 10/03/2011, 72,547 MI. SAME VDC AND ERRATIC SPEED. DEALER'S INITIAL DIAGNOSIS, FAULTY THROTTLE SENSOR, INSTALLED NEW SENSOR...SAME PROBLEM, UPON FURTHER INVESTIGATION DEALER FOUND THE ECM UNIT WAS TOTALLY CORRODED AND HAD TO BE REPLACED. $962.16. NISSAN MECHANICS SAY IT WAS A FAULTY DESIGN LOCATION OF THE ECM RIGHT UNDER THE WINDSHIELD WIPER COWLING WHICH ALLOWED WATER TO ENTER THE ECM, CORRODE IT AND CAUSE ITS EVENTUAL FAILURE. IN SUBSEQUENT YEAR MODELS OF THE QUEST, NISSAN MOVED THE ECM TO A MORE PROTECTED AREA. 4). ELECTRICAL - SLIDING REAR DOOR SENSORS CONTINUE TO FAIL AS THE DOOR SHUTS TO PREVENT INJURY TO A PERSON WITH A HAND IN THE WAY. SLIDING DOORS CONTINUE TO RATTLE EVEN AFTER 6 SERVICE VISITS TO FIX IT. 5). ELECTRICAL. REAR HATCH MOTOR AND LOCK MECHANISMS CONTINUE TO BREAK DOWN EVEN AFTER 6 SERVICE VISITS AND $1,164.94 IN REPAIR COSTS. 6). OTHER PROBLEMS INVOLVE: FAULTY BACKUP SENSORS, SERVICED 4 TIMES $285.88. SAME DRIVE BELTS REPLACED TWICE WITHIN 26,651 MILES AND $250.00, LEAKING SUNROOF AND SKYLIGHTS, NISSAN HAD TO REPLACE THE ENTIRE ROOF BECAUSE OF SEVERE RUST. OVERALL, VAN IS CRAP! *TR
Mar 27, 2012
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
THERE IS A LOUD, ANNOYING AND DANGEROUS RATTLING SOUND COMING FROM THE MOTOR. BASED ON WHAT SEEMS LIKE HUNDREDS OF THOUSANDS OF COMPLAINTS AND MANY OPINIONS FROM VERY EXPERIENCED MECHANICS, IT IS THE TIMING CHAIN - THE WHOLE THING- FROM THE CHAIN, TENSIONERS AND EVERYTHING ASSOCIATED WITH THE ENTIRE TIMING CHAIN MECHANISM. THIS IS ABSURDLY ANNOYING, EXTREMELY DANGEROUS AND OUTRAGEOUSLY LABOR INTENSIVE AND EXPENSIVE TO FIX. I, LIKE SO MANY OTHERS OUT THERE, PUT MY FAMILY IN THIS VEHICLE ON A DAILY BASIS AND HAVE TO WONDER JUST HOW SAFE THIS THING IS. WHAT HAPPENS IF THE CHAIN BREAKS? WHAT HAPPENS IF IT BREAKS WHILE ON A MAJOR HIGHWAY? I JUST HAD MY FAMILY TO FLORIDA THIS SUMMER - CAN'T IMAGINE THAT SCENARIO. OBVIOUSLY, THIS PROBLEM EXISTS ABSOLUTELY EVERYWHERE WITH THIS VEHICLE. *TR
Jan 27, 2012
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
THE GAS GAUGE IS DISPLAYING INACCURATE INFO. EVEN IF I FILL IT TO THE TOP, IT STILL DISPLAYS EITHER EMPTY OR HALF FULL. THIS IS A SAFETY ISSUE. *TR
Nov 16, 2011
ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE
1 complaint
VAN DRIVING ODD, DEALER FOUND THAT ENGINE MOUNT WAS BROKE. DEALER REPLACED ENGINE MOUNT SAYING IT WAS SERIOUS ISSUE AND SEEN OFTEN IN NISSANS. *TR
Apr 13, 2011
AIR BAGS,TIRES
1 complaint
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT WAS DRIVING 45 MPH WHEN THE ENTIRE FRONT END OF THE VEHICLE BEGAN SHAKING VIOLENTLY. THE TIRES WERE CHANGED AND NEW TIRES WERE INSTALLED BUT THE SHAKING PERSISTED. THE TIRE SENSOR AND AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND DID NOT ATTEMPT TO REPAIR OR INSPECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 84,000.
Feb 23, 2011
SUSPENSION,AIR BAGS,TIRES
1 complaint
WE BOUGHT OUR QUEST USED FROM A HONDA DEALERSHIP IN DECEMBER 2008. WE WERE TOLD IT WAS IN VERY GOOD CONDITION. THE ELECTRIC DOORS DO NOT ALWAYS OPEN OR CLOSE WHEN WE WANT THEM TO... THEY SEEM TO HAVE A MIND OF THEIR OWN. THE PASSENGER AIRBAGS TURN THEMSELVES ON AND OFF. AFTER ONLY DRIVING IT FOR A FEW MONTHS, THE FRONT END STARTED POPPING WHEN WE WOULD TURN A CORNER. WE CHECKED THE LOWER BALL JOINTS, BEING AS THIS IS A TYPICAL CHARACTERISTIC. THERE WAS NO PROBLEM WITH THEM. WE CONTINUED TO DRIVE IT. ABOUT 3 MONTHS AGO, THE VAN STARTED SHAKING REAL BAD WHEN WE WOULD BRAKE, AND THE FRONT TIRES STARTED LIFTING TREAD. WE TOOK THE VAN TO A MECHANIC TO CHECK THE ALIGNMENT AND SOURCE OF SHAKING. HE TOLD US THE ALIGNMENT WAS FINE... NO ADJUSTMENTS WERE NEEDED. HE SAID THE POPPING WAS THE BALL JOINTS. WE BOUGHT TWO NEW BALL JOINTS, AND UPON REMOVING THE CONTROL ARM AND BALL JOINT ASSEMBLY, WE REALIZED THE PROBLEM WAS IN THE REAR BUSHING OF THE FRONT CONTROL ARM, NOT THE BALL JOINT. THE RUBBER IS ROTTED OUT. YOU CAN NOT SEE THIS PROBLEM UNTIL YOU REMOVE THE WHOLE ARM. I WAS TOLD I HAD TO HIT A CURB REALLY HARD TO BREAK THESE, BUT HAVE NOT HIT ANY CURBS HARD EVER IN THIS VAN. I FEEL THE DEALER SHOULD HAVE TO FIX THIS, SINCE I HAVE NOTICED THIS IS AN EXTREMEMLY REOCCURING PROBLEM WITH THIS YEAR/MAKE/MODEL. UPON REPLACING THE TIRES, THE NEW ONES TREADS ARE LIFTING. THEY WERE REPLACED 6 WEEKS AGO. *TR
Sep 07, 2010
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
BAD VIBRATION WHEN BRAKING, CHANGED ROTORS AND PADS ON FRONT BRAKES SEEM TO MAKE THE PROBLEM LESS BUT AFTER A PERIOD OF TIME A CLUNKING NOISE 5000 MILES WAS STARTING TO BE HEARD. CONTROL ARM BALL JOINT ON RIGHT SIDE HAD EXCESSIVE PLAY AND WAS REPLACED, BUT THAT DID NOT GET RIDE OF THE SHUDDER IN THE BRAKING SITUATION. TOLD IT WAS WARPED BRAKES, REPLACED BREAK ROTORS AND PADS 1000 MILES . STILL NO DIFFERENCE IN THE SHUDDER IS STILL THERE ROTATED THE TIRES NO DIFFERENCE IN THE SHUDDER. I HAD NEW TIRES IN THE CAR WHEN THE RIGHT FRONT WHEEL FELL OFF. NO STUD-LUGS COULD BE FOUND AND MAJOR DAMAGE TO FRONT FENDER AND BUMPER. OUR AU PAIR DRIVER REPORTED A NOISE COMING FROM SOMEWHERE BUT VISUAL INSPECTION DID NOT INDICATE WHERE THE PROBLEM WAS. CONTINUED TO DRIVE WHEN THE NOISE BECAME LOUDER PULL OFF INTERSTATE TO SHOULDER AT ABOUT 15 MPH TILE FELL OFF. BODY AND MECHANICAL WORK WILL BE DONE. TO CORRECT THE PROBLEM. *TR
Sep 02, 2010
STEERING
1 complaint
POWER STEERING HOSE WAS LEAKING WHEN TURNING SHARP THERE IS A KNOCKING NOISE. *TR
Jun 20, 2010
TRACTION CONTROL SYSTEM
1 complaint
2004 NISSAN QUEST VAN - I WAS TRAVELING 55 MPH AND ALL OF A SUDDEN THE VAN HAD NO POWER IT JUST SLOWED DOWN, THE STEERING FROZE AND IT STALLED IN MID-TRAFFIC. I DIDN'T EVEN HAVE ENOUGH NOTICE TO PULL OFF THE SIDE OF THE ROAD. WORSE OF ALL, THE BRAKES DIDN'T WORK I SLAMMED ON THE EMERGENCY BRAKE AND LOOKED FOR A CURB TO COAST INTO AND STOP. I TOOK THE VAN IN TO THE DEALER. THEY LOOKED AT IT AND TOLD ME THEY NEEDED TO REPLACE THE THROTTLE BODY. AFTER REPLACING THE THROTTLE BODY WITH A NEW ONE IT TOOK THEM OVER 6 HOURS - THE MECHANIC RETURNED AND SAID THE NEW THROTTLE BODY WOULD NOT COMMUNICATE WITH THE COMPUTERIZED SYSTEM, SO HE TOOK OUT THE NEW THROTTLE BODY AND PUT MY OLD ONE BACK IN. NOW I'M BEING TOLD IT IS POSSIBLY THE ECM NOT SENDING POWER TO THE FUEL INJECTOR. AS I CHECKED ON THE INTERNET, THIS IS CAUSED BY THE COMPUTER GETTING CORRODED FROM THE LOCATION DUE TO A POOR SEAL LEADING IT TO GIVE OUT ANYTIME. IT COSTS AROUND $1200. THE ECM IS PART OF THE EMISSIONS SYSTEMS AND AS SUCH SHOULD BE COVERED FOR 8YRS/130,000KM. MY VEHICLE HAS 93,000 MILES. A NUMBER OF FOLKS HAVE COMPLAINED TO NISSAN AS THIS IS A SERIOUS SAFETY HAZARD AND IMANY OF US TRANSPORT SMALL CHILDREN (IN MY CASE, MY GRANDCHILDREN). IF I LOSE POWER ON THE HIGHWAY I HAVE NO WAY TO STEER OR BRAKE. WHAT CAN WE DO? THESE VANS WERE PURCHASED TO CART LARGE NUMBERS OF PASSENGERS. DO WE HAVE TO LOSE A SMALL CHILD'S LIFE BEFORE ACTION IS TAKEN? IS THIS SITUATION NOT AS SERIOUS AS THE CURRENT TOYOTA BRAKE SITUATION? THANK YOU FOR YOUR ATTENTION. *TR
May 04, 2010
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
NISSAN QUEST 2004 BUZZING/WHINING NOISE FROM TIMING CHAIN AREA AND CAUSE VAN TO STALL
Mar 31, 2010
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
MY VAN HAD THE RED KEY WARNING LIGHT GO ON AND SMELLED LIKE ELECTRICAL BURNING. I HAD IT TOWED IMMEDIATELY TO A NISSAN DEALER KELLY NISSAN LYNNFIELD MA. THEY DID CHECK THE BULLETINS UNTIL AFTER TEST DRIVING IT TWICE AND BURNING OUT THE IGNITION COILS THEY JUST REPLACED AND BURNED OUT MY CATALYTIC CONVERTER (THEY PUT A NEW ONE ON WITHOUT REPORTING IT) THEY WERE ADVISED IN WRITING NOT TO DO ANY WORK EXCEPT REPLACE THE COILS THEY SAID THEY BURNED OUT AND ONLY THEN AT NO COST TO ME. THEY REPLACED MORE THAN WHAT WAS ORIGINALLY WRITTEN, CHARGED ME AND WHEN THEY TEST DROVE IT AND RUINED THE CONVERTER IT SUCKED UP DEBRIS INTO THE ENGINE AND DESTROYED MY ENGINE. CALLED CORPORATE NISSAN WHO SAID THEY COULD NOT HELP ( AFTER THEY GAVE A 300.00 COUPON BECAUSE OF THE DECEPTION PRIOR TO FINDING OUT ABOUT THE DAMAGED ENGINE). IT ALL STARTED FROM A LOOSE GROUND WIRE THAT CAUSED THE COILS TO OVERWORK AND BURNED OUT. I ENDED UP PAYING ABOUT $900 FOR REPAIRS BECAUSE THE MISDIAGNOSED AND DAMAGED PARTS, NOW THE ENGINE IS ESTIMATED AT 6800. TO REPLACE. I M DISABLED AND BARELY ABLE TO AFFORD THE ROOF OVER MY HEAD AND FOOD. THIS IS UNACCEPTABLE BEHAVIOR, NISS SAYS THE DEALERS ARE INDEPENDANTLY OWNED, YET THEY L HAVE THE SAME MAKER. I KEPT THE COILS THEY PUT IN HOWEVER THEY REMOVED A BOX WITH THE FIRST REPLACED ONES AND DID TO PUT THEM ALL BACK FOR ME AS INSTRUCTED. I HAVE TWO TECHNICIANS ONE A NISSAN TECH WHO SAYS IT IS DIRECTLY DUE TO KELLY NISSAN'S MISDIAGNOSIS AND DRIVING OF THE CAR TO THE POINT OF BURNING UP THE PARTS. WHAT DOES A CONSUMER NEED TO DO TO PROTECT THEMSELVES? THE CAR IS OUT OF WARRANTY. ALL PARTS EXCEPT THE CONVERTER THEY ALSO KEPT AND THE INITIAL COILS I HAVE. THE VAN WAS TOWED TO THE SHOP I USED AND ENGINE LIGHT CAME ON IMMEDIATELY FROM FIRST TIME DRIVEN STILL IN DEALER LOT, THEY COULD TO FIND PROBLEM ALTHOUGH HEARD SOUND FROM ENGINE AND READ THE MISFIRE CODES UNTIL SECOND LOOK AFTER IT STARTED POURING SMOKE OUT THE EXHAUST AND SOUND BECAME SO BAD AND CAR WAS DEEMED UNSAFE TO DRIVE. *TR
Apr 09, 2009
ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENT,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I BOUGHT A NISSAN QUEST 2004 VAN FROM BROAD STREET HONDA DEALER AT RICHMOND IT HAS SERIOUS DOOR PROBLEM WHICH WAS NOT LOCKING COMPLETELY AND IT IS OBVIOUSLY NOT SAVE FOR MY THREE CHILDREN. I TOOK THE VAN TO THEM AND THE DON'T WANT TO FIX THE PROBLEM EVEN IT IS UNDER THEIR WARRANTY FOR 3000 MILE OR THREE MONTHS EVEN I ALSO BOUGHT FROM THEM AN EXTENDED WARRANTY BUT IT IS USELESS THEY SAID EVEN I PAID 14000 DOLLARS OF IT. THEY SIMPLY WANT ME TO GIVE THE CAR TO THEM BELLOW THE PRICE I BOUGHT FROM THEM. I BELIEVE IT IS FRAUD A CLEAR FRAUD. PLEASE HELP ME. *TR
Feb 19, 2009
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,SEATS,EQUIPMENT
1 complaint
IN DECEMBER OF 2006 WE PURCHASED A 2004 NISSAN QUEST SE. THE FIRST YEAR WAS NOT ENTIRELY TROUBLE FREE, THE DRIVERS SEAT WOULD SELF ADJUST WHILE DRIVING. THE DEALER FIXED IT NO CHARGE. THE IN DECEMBER OF 07 THE TRANS WENT OUT, AGAIN THE DEALER COVERED IT AT NO CHARGE, GAVE US A LOANER AND WERE DONE WITHIN A WEEK. EXCEPT FOR THE INCONVENIENCE OF NOT HAVING OUR VAN WE WERE FINE UNTIL NOW!!! IN JUNE OF 08 WE WERE GOING FOR A SUNDAY DRIVE AND THE VAN JUST DIED IN THE MIDDLE OF THE STREET. NOTHING WOULD WORK NOTHING, NO POWER ANYWHERE. WE CALLED ROAD SIDE AND ALL THEY COULD DO WAS TOW US TO AL PIEMONTE NISSAN IN MELROSE PARK, IL. THE FOLLOWING MONDAY, THE DEALER CALLS AND TELLS US THE ECU IS BURNT OUT, AND HAS SOME CORROSION. IT'S COVERED UNDER WARRANTY SO NO NEED TO FAR RIGHT!!! A WEEK LATER WE FINALLY GET A LOANER, OK NOT TOO BAD. TWO MONTHS GO BY AND WE FINALLY HAVE WORD THAT WE HAVE A DATE WHEN THE PART WILL ARRIVE!!!!! THE PART GETS INSTALLED BUT THE VAN RUNS LIKE CRAP "OMG YOU MEAN THEY ACTUALLY TESTED IT"!!!! THEY NOW ARE REPLACING A CRACKED DISTRIBUTOR, GOD ONLY KNOWS HOW THAT HAPPENED!!!! THE DEALR DOES NOT CHARGE US FOR THAT, BUT THE VAN STILL RUNS LIKE CRAP SO NOW THEY HAVE TO REPLACE THREE OF THE 6 COILS AND WELL WE HAD TO PAY OVER $800 BUCKS FOR THAT. TOTALLY NOT EXPECTING THAT WE HAD TO CHARGE IT, PUTTING US IN THE HOLE EVEN DEEPER. YOU KNOW WE HAVEN'T SPENT ALOT OF $ ON THIS CAR BUT FOR A 4 YEAR OLD CAR IT SURE HAS HAD ALOT OF MAJOR COMPONENTS REPLACED. THE THE FREAKING DEALER DOESN'T TEST THE CAR, SO WE LEAVE AND THE REMOTES, DOORS, SUNROOF, WINDOWS DON'T WORK. THE CENTER COUNSIL IS FALLING APART AND THEY DIDN'T EVEN CLEAN THE '!@#$% CAR. I TAKE IT BACK, RIP THE MANAGER A NEW ONE, HE GIVES ME A LOANER AGAIN AND I'M BACK THE NEXT DAY TO PICK UP MY VAN, NOW THEY CLEAN IT. IT'S BEEN A FEW WEEKS NOW AND THE VAN IS FINE BUT I OFTEN THINK WHAT WOULD HAVE HAPPENED IF IT BROKE DOWN IN THE MIDDLE OF THE INTERSTATE!!!!! *TR
Aug 18, 2008
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
WAS TOLD ON 6/28/08 THAT MY QUEST NEEDED A NEW "BRAIN" FOR THE COMPUTER AND THIS IS WHAT WAS CAUSING THE VEHICLE TO NOT GO OUT OF SECOND GEAR. WE ARE STILL WAITING ON THE PART AND NISSAN USA HAS NO ANSWERS FOR WHEN THE PART WILL BE IN. THEY HAVE REFUSED US A RENTAL BECAUSE IT IS NOT THEIR POLICY BECAUSE THE 5/60 WARRANTY IS OUT, BUT THE PART TO THE ENGINE IS UNDER WARRANTY. THE CAR IS UNSAFE TO DRIVE - THE TRANSMISSION OFTEN SLIPS AS WELL AS PROVIDES NO ACCELERATION MOST OF THE TIME. *TR
Jul 15, 2008
POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
I HAVE A 2004 NISSAN QUEST, WE HAVE EXPERIENCED NUMEROUS PROBLEMS INCLUDING THE POWER SLIDING DOOR OPENING AT 60MPH.(NISSAN PUT IN A RUBBER BUMPER ON THE DOOR) THE POWER DRIVERS WINDOW WONT GO BACK UP AFTER USING AUTO DOWN(NISSAN UNABLE TO FIND A PROBLEM) TRANSMISSION STARTS OFF IN 3RD GEAR FROM A STOP ALMOST CAUSING ACCIDENTS.(3RD TIME WE HAVE COMPLAINED AND HASN'T BEEN FIXED YET(NISSAN DOES NOT KNOW WHY IT IS HAPPENING). *TR
Jul 30, 2007
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,TIRES,SEATS
1 complaint
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE'S SIDE ELECTRICAL SLIDING DOOR OPENS AND CLOSES AUTOMATICALLY. THE DOORS ON THE VEHICLE WILL ALSO OCCASIONALLY FAIL TO OPEN. THE DOOR WILL OPEN SO THAT A PASSENGER MAY ENTER THE VEHICLE, THEN THE DOOR WILL CLOSE BEFORE THEY ARE COMPLETELY INSIDE THE VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SIX TIMES AND THE DEALER CHANGED THE SENSORS AND READJUSTED THE DOORS. THE DOOR CONTINUES TO NOT WORK PROPERLY. THE VEHICLE IS PART OF RECALL # 04V186000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH), BUT THE FAILURE PERSISTS. THE CURRENT MILEAGE IS 70,000 AND FAILURE MILEAGE WAS 42,000. THE CONSUMER STATED BATTERY WEAK, DEALER REPLACED BATTERY. THE CONSUMER STATED SLOW LEAK IN TIRES, THE DEALER REPLACED ALL FOUR TIRES. THE DEALER STATED THERE WAS A RECALL ON 2ND ROW SEAT, DEALER STATED PARTS ARE ON SPECIAL ORDER. THE CONSUMER PROVIDED A COPY OF VEHICLE REPAIRS. THE WIPER BLADES WERE REPLACED. UPDATED 07/10/07 *TR
Jun 01, 2007
PARKING BRAKE
1 complaint
I PARKED MY VAN IN THE DRIVEWAY OF MY HOUSE. THE DRIVEWAY HAS A STEEP INCLINE. I PUT THE VAN IN PARK AND ENGAGED THE PARKING BRAKE. I STEPPED OUT OF THE VAN, WAVED TO MY HUSBAND AND THE VAN BEGAN ROLLING BACKWARD. MY BABY WAS STILL IN THE VAN, SO I TRIED TO GET BACK IN TO MAKE SURE THE PARKING BRAKE WAS ON. UNFORTUNATELY, IT WAS MOVING TOO FAST. THE VAN DRAGGED ME INTO THE STREET, SLAMMED ME INTO THE ASPHALT AND DRUG MY ACROSS THE ROAD. THE NEIGHBORS MAIL BOX WHICH WAS CEMENTED INTO THE GROUND STOPPED THE VAN...AFTER IT WAS RIPPED FROM THE GROUND. I SUFFERED CONTUSIONS AND SCRAPES ALONG THE RIGHT SIDE OF MY FACE AND SHOULDER FROM THE ROAD AND CONTUSIONS AND SCRAPES TO MY LEFT RIBS, HIP AND THIGH. *JB
Mar 09, 2007
SEATS,UNKNOWN OR OTHER
1 complaint
TL*- THE CONTACT OWNS A 2004 NISSAN QUEST WITH AN ODOMETER READING OF 38,000 MILES. THE CONTACT STATED THAT THE CONTROLS ON THE INSTRUMENT PANEL WERE UNSAFE BECAUSE THEY WERE HARD TO USE WHILE DRIVING. WHEN THE CONTACT WOULD TRY TO USE THE DEFROSTER IT WAS DIFFICULT BECAUSE OF THE LOCATION ON THE DASHBOARD AND CAUSED A DISTRACTION WHILE DRIVING. SHE HAD TO ROLL DOWN THE WINDOWS UNTIL SHE CAME TO A STOP TO TURN ON THE DEFROSTER. ALSO, THE SPEEDOMETER WHICH WAS LOCATED ON THE CENTER OF THE DASHBOARD MADE IT DIFFICULT TO SEE. THE DRIVER STATED THAT THE ONLY THING THAT WAS LOCATED IN THE DASHBOARD WITH ALL THE CONTROLS IN THE CENTER WAS A STORAGE COMPARTMENT WHICH WAS A DANGEROUS DESIGN FLAW. NISSAN HAS SINCE FIXED THE PROBLEM WITH THE NEWER MODELS. THE CONTACT FELT THAT THE RECALL SOLUTION FOR THE MIDDLE SEAT LATCH WAS A BAD SOLUTION BECAUSE THEY ONLY USED FOUR PLASTIC PEGS AND A PIECE OF CLOTH. THE CURRENT MILEAGE WAS 38,000.*AK THE CONSUMER FEELS THAT THE OLDER DESIGNS SHE BE RECALLED BECAUSE IT IS TOO DIFFICULT TO OPERATE SAFELY WHILE DRIVING. UPDATE 4/25/07*TR
Feb 28, 2007
LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
THE MODEL OF THE VAN IS A NISSAN QUEST MODEL YEAR 2004. THE ONLY DOOR WITH A KEY LOCK IS THE DRIVER'S SIDE DOOR. WE HAVE A REMOTE LOCK/UNLOCK WHICH WAS PROVIDED WHEN THE CAR WAS NEW. THIS REMOTE IS NOT COVERED BY WARRANTY EVEN THOUGH IF DEFECTIVE WOULD PREVENT SOMEONE FROM ENTERING THE VEHICLE IF THE DRIVER'S SIDE LOCK IS FROZEN, DAMAGED OR INACCESSIBLE.*JB
Feb 26, 2007
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. AFTERWARDS, THE ENGINE WOULD NOT RESTART, AND THE VEHICLE WAS TOWED TO THE DEALER. INITIALLY, THE DEALER DETERMINED THE BATTERY NEEDED TO BE REPLACED, BUT THE PROBLEM PERSISTED. THE DEALER LATER DETERMINED THE THROTTLE BODY NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE STALLING CONTINUED, AND THE VEHICLE WAS TAKEN TO THE DEALER TO AWAIT INSTALLATION OF A DATA RECORDER TO RECORD ANY TYPE OF FAILURE WITHIN THE VEHICLE. THE MANUFACTURER WAS ALERTED.
Dec 15, 2006
FUEL SYSTEM, GASOLINE,AIR BAGS,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE AIRBAG WARNING LIGHT REMAINED ILLUMINATED AFTER AN OCCUPANT WHO WEIGHED 115 POUNDS SAT IN THE SEAT. THE FRONT PASSENGER AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH WHEN THE AIR BAG LIGHT WAS ILLUMINATED. ON ANOTHER OCCASION, AN OCCUPANT WHO WEIGHED 150 POUNDS SAT IN THE PASSENGER SEAT, AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC, AND DID NOT PROVIDE ANY ERROR CODES. THE DEALER AND CONTACT ENCOUNTERED A NHTSA RECALL #04V103000, REGARDING THE AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE. THE DEALER DETERMINED THE VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO THE VIN. ALSO, THE FUEL GAUGE ON THE INSTRUMENT PANEL, DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE FUEL TANK, FUEL PUMP, BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT CONTACTED.
Dec 05, 2006
STEERING,VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
IT IS IN THE SHOP RIGHT NOW FOR ISSUES WITH HANDLING, THE LIFTGATE ARM COMING OUT OF THE DOOR, ABS, SLIP, TRACTION LIGHTS ARE ON ALL THE TIME, CRUISE CONTROL IS INOPERABLE, REAR WIPER ASSEMBLY HAS BROKEN FOR THE SECOND TIME, FRONT WASHER FLUID IS NOT WORKING. MOST NOTABLY ARE THE ISSUES WITH THE LIFTGATE AND HANDLING. WE TOOK THE VEHICLE INTO THE DEALER SEVERAL MONTHS AGO FOR BOTH ISSUES. OUR LIFTGATE WOULD NEVER OPEN ON THE FIRST TRY. THEY CHECKED INTO IT AND KEPT THE VEHICLE FOR SEVERAL DAYS. WE WERE GIVEN A RENTAL AND TOLD THEY WOULD PAY FOR IT AND IN THE END THEY CHARGED OUR CREDIT CARD FOR IT. THEY HAD A TECH FROM NISSAN FLY OUT TO LOOK AT IT. THEY INFORMED US THAT THEY WERE WAITING ON PARTS. WE PICKED UP THE VEHICLE AND NEVER HEARD FROM THEM AGAIN. THE OTHER DAY I WENT OUT TO OPEN THE DOOR. IT HAD PULLED THE MOLDING LOOSE AND I COULD SEE METAL SHAVINGS AT THE END OF THE STRUT. WE HAVE HAD IT IN WITH COMPLAINTS ABOUT THE HANDLING BEFORE. WE SUSPECTED THAT THE ROTORS WERE TO BLAME. EVERY TIME WE BROUGHT THIS UP WE WERE TOLD THAT WASN'T THE CASE. WE WERE TOLD TO REPLACE THE BRAKES TO SOLVE THE ISSUE. WE THEN REPLACED ALL FOUR TIRES. NOTHING HAS SOLVED THE PROBLEM. WHEN DRIVING ON THE HIGHWAY THE STEERING WHEEL SHAKES AND THE VEHICLE SHUDDERS WHEN THE BRAKES ARE APPLIED. IT HAS BEEN DOING THIS SINCE APPROXIMATELY 15,000 MILES. THE AC BLOW HOT IF YOU SIT FOR MORE THAN A FEW MINUTES WITH THE ENGINE RUNNING. IF YOU REV THE ENGINE, IT JUST BLOWS HOTTER. YOU HAVE TO DRIVE AROUND FOR SEVERAL MINUTES TO GET THE AC TO BLOW COLD AGAIN. WE ARE LESS THAN HAPPY WITH NISSAN'S CUSTOMER SERVICE. WE HAVE CALLED THEM SEVERAL TIMES AND EMAILED AND HAVE HAD NO RESOLUTION ON ANY COMPLAINT. WE HAVE BEEN TOLD BY THEM THAT A REP WILL CALL US AND IT HAS NEVER HAPPENED. *JB
Jul 26, 2006
STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
PURCHASED THIS VEHICLE 3 MONTHS AGO, USED. WE HAVE HAD NOTHING BUT PROBLEMS SINCE. THE MAIN PROBLEMS ARE: THE ROOF LEAKS, WHETHER IT'S THE SUNROOF OR SOMETHING ELSE CAUSING THE LEAK REMAINS TO BE SEEN. DEALER CLAIMS NO LEAK FOUND, BUT EVERYTIME IT RAINS THERE IS WATER IN THE VAN, WHICH NOW REEKS OF MOLD. THE PASSENGER POWER SLIDING DOOR WILL NOT CLOSE PROPERLY ON THE FIRST TRY. IT KEEPS OPENING UP RIGHT AS IT GOES TO CLOSE. DEALER CLAIMS FIXED BUT STILL HAVE TO MAKE 2 OR 3 ATTEMPTS BEFORE IT WILL FINALLY WORK. DOOR WOULD NOT CLOSE AT ALL 2 TIMES IN THE LAST WEEK. MANUAL OVERRIDE DID NOT RELEASE THE DOOR. AFTER WAITING 5 MINUTES AND TRYING AGAIN, THE DOOR WOULD FINALLY SHUT. THE A/C DOES NOT BLOW OUT COOL AIR ON VERY HOT (OVER 80 DEGREES) DAYS. *JB
Jun 27, 2006
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,SEATS,EQUIPMENT
1 complaint
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE STEERING WHEEL VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE FRONT ROTORS NEEDED TO BE RESURFACED. MANUFACTURER HAS BEEN ALERTED. THE CONSUMER STATED MULTIPLE COMPONETS SUCH AS THE NAVIGATION SYSTEM, THE GAS TANK, THE FRONT END OF THE CAR AND SEATS. UPDATED 07/17/06. *JB
Jun 21, 2006
POWER TRAIN,STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
GRINDING NOISE UPON INITIAL START OF DAY AND SEVERAL FAILURES UPON INITIAL START; SLUGGISH AND FEELS LIKE IT'LL CUT OFF ON INCLINE AND ACCELERATION. UPON SEVERAL COMPLAINTS WHEN AUTO WAS A FEW MONTHS OLD REGARDING NOT GOING INTO GEAR AND SLOWING, NISSAN PUT IN SOME COMPUTER CHIP RELATING TO THE TRANSMISSION. THEY CLAIMED THEY COULD NOT DUPLICATE PROBLEM AND SLOWING PROBLLEM CONTINUES. ALSO PROBLEMS WITH DEFECTIVE INTERIOR EQUIPMENT SUCH AS MIDDLE ROW SIDE LIGHTS FALLING OUT RECESSED HOUSING, NO TENSION IN ARM RESTS ,SKIRTS ON MIDDLE SEATS DON'T STAY ATTACHED,MIDDLE PASS SIDE DOOR HARD TO OPEN, RUBBER ON DOOR PULLING APART,MIDDLE DOOR, DRIVERS SIDE,LOOKS OFF TRACK,ETC. *JB
Mar 29, 2006
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VISIBILITY,STRUCTURE
1 complaint
DT*: THE CONTACT STATED THERE ARE MULTIPLE PROBLEMS ASSOCIATED WITH THE VEHICLE. FIRST BEING, THE BRAKES MADE A NOISE WHEN APPLIED. SECOND, WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION REMAINED IN THIRD GEAR. THIS WOULD NOT ALLOW THE VEHICLE TO ACCELERATE PROPERLY, AT ANY SPEED. THIRDLY, THE SLIDING DOOR ON THE PASSENGER'S SIDE OPENED WHILE DRIVING. THE CONTACT WAS ABLE TO CLOSE THE DOOR, ALTHOUGH IT TOOK MUCH FORCE TO DO SO. LASTLY, THE DRIVER AND PASSENGER SIDE VENTS HAD HOT AIR FLOWING THROUGH THEM. THE TEMPERATURE GAUGES WERE ADJUSTED; HOWEVER THE HOT AIR STILL FLOWED. AS A RESULT, THE AIR CONDITIONER WAS TURNED ON IN ORDER TO MAINTAIN A COMFORTABLE TEMPERATURE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION AND SOLUTIONS TO THESE PROBLEMS; HOWEVER THE PROBLEMS COULD NOT BE DUPLICATED.
Mar 20, 2006
ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
MY NISSAN QUEST HAS BEEN PLAGUED WITH ELECTRICAL PROBLEMS FROM DAY ONE. THE WINDOWS GO DOWN COMPLETELY ON THEIR OWN WITH VEHICLE TURNED OFF. THE PASSENGER SLIDING DOOR OPENS RANDOMLY ON ITS OWN. THE TIRE ALARM GOES OFF WHEN TIRE PRESSURE IS FINE. AIR VENTS FLY OFF AND LIGHTS FALL OUT OF THE CEILING. MOST TROUBLING IS THE AUTOMATIC SIDE SLIDING DOOR. OWNER'S MANUAL STATED ON PAGE 3-8 THE DOOR WILL REVERSE DIRECTION IMMEDIATELY DURING POWER OPEN OR CLOSE, A WARNING CHIME WILL SOUND AND THE DOOR WILL REVERSE DIRECTION AND RETURN TO THE FULL OPEN OR FULL CLOSE POSITION. THE DOOR DOES NOT OPERATE THIS WAY, THE DOOR WILL NOT STOP WHEN IT ENCOUNTERS AN OBJECT IT WILL CONTINUE TO PUSH THE OBJECT IN ITS WAY. MY HUSBAND AND I HAVE BOTH BEEN CAUGHT BY THE DOOR. IT HAS KNOCKED SMALL CHILDREN TO THE GROUND. I HAVE COMPLAINED TO NISSAN , AND THEY INSISTED THAT THIS WAS THE WAY THE DOOR WERE SUPPOSED TO OPERATE. THE AUTOMATIC CLOSE BUTTON IS RIGHT AT THE LEVEL A SMALL CHILD WOULD PUT HIS HAND TO ENTER THE VEHICLE AND COULD BE EASILY ACTIVATED. NISSAN SAYS THE DOOR IS DESIGNED TO REVERSE WITHIN THE LAST COUPLE INCHES EVEN THOUGH THIS IS CONTRADICTORY TO ITS MANUAL. PLEASE HELP BEFORE A CHILD IS SERIOUSLY INJURED. *AK
Jan 25, 2006
SEAT BELTS,SEATS
1 complaint
CONSUMER RECEIVED A RECALL LETTER FOR 2004 QUEST, AFTER ATTEMPTING TO HAVE THE RECALL WORK DONE CONSUMER WAS TOLD THAT THE PARTS WERE ON BACK ORDER. *TS THE DRIVERS SIDE SEAT BELT HEIGHT ADJUSTER WAS JAMMED AND THE DRIVERS SIDE SEAT BACK WAS BROKEN. *JB
Jan 18, 2006
STEERING,TIRES
1 complaint
THERE IS A VIBRATION IN THE STEERING WHEEL OF THIS VEHICLE, IT IS VERY NOTICEABLE WHEN MAKING A TURN AND THE WHEEL IS RETURNING BETWEEN THE 11:00 AND 1:00 POSITION. ALSO WHEN DRIVING AROUND TOWN, SPEEDS NO MORE THAN 55 MPH, THE STEERING WHEEL WILL SHAKE. DEALER HAS ROTATED AND BALANCED TIRES, AND MATCH MOUNTED. I WENT TO GOODYEAR AND PAID FOR THEM TO DO THE SAME. THE VIBRATION STILL EXIST. I JUST PICKED THE VEHICLE UP FROM THE DEALER TODAY,10/21/05, AND THE VIBRATION IS STILL THERE AND I PICKED UP THE VEHICLE AND THE INTERIOR WAS FULL OF GREASE, ON THE DOOR AND DRIVERS SIDE RUG. *JB
Oct 21, 2005
STEERING,SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
DT: THE CONTACT OWNS A 2004 NISSAN QUEST. THERE HAVE BEEN SEVERAL PROBLEMS, SUCH AS UNIDENTIFIED NOISES THAT CAME FROM THE REAR OF THE VEHICLE. WHEN APPLYING BRAKES AT RED LIGHTS THE CAR WILL RESPOND BY ACCELERATING. WHEN DRIVING THROUGH TURNS OR AN INTERSECTION THE CAR RESPONDED IN THIRD GEAR INSTEAD OF FIRST. THE DOORS VIBRATED AS IF THEY WILL OPEN BY THEMSELVES. THE VEHICLE HAS BEEN TO THE DEALER NUMEROUS TIMES, WHICH WAS MOST OFTEN DEEMED NORMAL BY THE NISSAN DEALER. ALSO,THE STEERING WHEEL MADE NOISES. THIS WAS DISCOVERED BY NISSAN AFTER COMPLAINING THREE TIMES, AND A MANUFACTURER'S REPRESENTATIVE WHO DUPLICATED THE PROBLEM AND FOUND A BROKEN PLASTIC PIECE WITHIN THE STEERING. THIS VEHICLE WAS UNDER LEMON LAW INVESTIGATION. THE DEALER WAS UNABLE TO PROVIDE ANY EXPLANATIONS AS TO WHY THESE PROBLEMS OCCURRED. THERE HAVE BEEN MULTIPLE CORRECTIONS, AT LEAST TEN TIMES. RECENTLY THERE WAS A RECALL ON THE SECOND ROW SEATS, BUT RECALL REPAIRS COULD NOT BE PERFORMED UNTIL DECEMBER 2005. *AK
Oct 18, 2005
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER,VISIBILITY,STRUCTURE,SEATS
1 complaint
DT: THE BRAKES HEAT UP AND THE ROTORS WARP. THE STEERING WHEEL WOULD START SHAKING WHEN THE CONSUMER APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AT THAT POINT. THE CONSUMER STATED IT HAPPENED EVERY 4000 MILES SINCE SHE HAS HAD THE VEHICLE. IT FIRST HAPPENED IN MARCH OF 2004. THE DEALERSHIP IS TELLING THE CONSUMER THAT THE BRAKES ARE HEATING UP. THE ROTORS HAVE BEEN RESURFACED THREE TIMES. THEY ORDERED NEW ROTORS AND THEY HAVE BEEN ON FOR APPROXIMATELY 3 MONTHS AND THE STEERING WHEEL IS SHAKING AGAIN. SHE HAS ALSO GONE THROUGH TWO FUEL INJECTORS. SHE WAS TOLD THAT SHE IS PUTTING LOW GRADE FUEL INTO THE VEHICLE. *JB OTHER ISSUES: THE PASSENGER SIDE AUTO DOOR WOULD RATTLE WHEN THE VEHICLE WAS IN MOTION, ABNORMAL SHIFTING, ENGINE LIGHT HAD COME ON, REAR WIPER HAD BROKEN, STEERING WHEEL WOULD SHAKE DUE TO THE BRAKES, THE FRONT LEFT SEAT BACK WAS LOOSE DUE TO POOR FIT, MOUDING ON THE REAR OF THE DRIVER'S SEAT WAS COMING OFF, THE FUEL GAUGE WAS STUCK ON EMPTY AFTER TWO FILL UPS. *SC
Aug 23, 2005
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
DT: THE CONSUMER OWNS A 2004 NISSAN QUEST. VEHICLE INTERMITTENTLY STALLED AND HESITATED. THE CONSUMER TOOK THE CAR TO THE REPAIR SHOP NUMEROUS TIMES FOR THIS PROBLEM. THE DEALER REPLACED THE FUEL PUMP ONCE , AND THE ABS SENSOR WAS ALSO REPLACED, NO ONE KNEW WHAT WAS HAPPENING WITH THE CAR. THE CAR HAS BEEN TOWED TO THE DEALER AGAIN FOR THE SAME ISSUES. THE CONSUMER HAS NOT CALLED THE MANUFACTURER. THE CONSUMER WANTED TO GET RID OF THE CAR. *AK
Aug 17, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE,TIRES
1 complaint
DT: THE CONSUMER NOTICED WHEN THE DOORS WERE SHUT, THE LIGHTS ILLUMINATED AS IF THE DOOR WERE OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPORTED IT WAS FIXED. THE PROBLEM RETURNED WHEN CONSUMER DROVE THE VEHICLE HOME THAT DAY. THERE WAS A PROBLEM WITH THE HATCHBACK DOOR LOCK. WHEN CLOSING THE DOOR, THE CONSUMER HAD TO BANG IT HARD TO GET IT CLOSED. THE SLIDING DOOR WAS HAVING PROBLEMS AS WELL, IT MUST BE SLAMMED IN ORDER TO CLOSE IT. THE DEALERSHIP HAS ATTEMPTED TO FIX THE PROBLEMS WITH THE DOORS. THE TIRE PROBLEMS BEGAN ABOUT 2 WEEKS AFTER THE PURCHASE OF THE VEHICLE. TIRE LIGHTS ARE COMING ON, INDICATING THAT THE TIRES ARE LOOSING AIR. OWNER ADVISES THAT ONE TIME THE TIRE LIGHT WOULD COME ON ABOUT EVERY BLOCK. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AFTER THIS. THE TIRE HAD A NAIL IN IT. THERE IS ALSO PROBLEMS WITH THE TRANSMISSION. WHEN SHIFTING FROM PARK TO DRIVE, IT IS VERY DIFFICULT TO SHIFT. OWNER RECEIVED A RECALL LETTER ABOUT THIS LAST YEAR AND IN JANUARY OF 2005. THE RECALL NUMBER IS NOT AVAILABLE. THE DEALERSHIP STATES THAT THIS RECALL IS CLOSED. THE DEALERSHIP WON'T LOOK ANY FURTHER INTO THE TRANSMISSION. THERE IS A PROBLEM WITH THE FRONT PASSENGER SEAT, YOU COULD SEE THE METAL IN THE SEAT. THE RADIO HAS BEEN REPLACED THREE TIMES. IT IS NOW NEEDING TO BE REPLACED AGAIN. THE CAR HAS A BAD SMELL, LIKE ROTTEN EGGS. THE SMELL IS COMING FROM ENGINE. DEALERSHIP REPORTS IT IS COMING FROM A COMPUTER CHIP AND IT STILL SMELLED AFTER REPLACEMENT. THE SAME SMELL RETURNED AND THEN THE OWNER RETURNED THE CAR TO THE DEALERSHIP, THEY KEPT IT FOR TWO MONTHS. THE DEALERSHIP REPLACED THE CATALYTIC CONVERTER. THE OWNER ADVISES THAT THERE IS STILL A BAD SMELL. THE DEALERSHIP REPORTED THE SMELL MUST BE SULFURIC ACID. THE OWNER WENT TO THE DOCTOR IN REGARDS TO THE BAD CHEMICAL SMELL THAT BURNS. THE VEHICLE HAD PROBLEMS WITH THE BATTERY. OWNER PAID FOR CAR RENTAL. *JB THE DRIVERS SEAT MOVED WHEN THE CONSUMER APPLIED THE BRAKES.*JB
Aug 12, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
DT: CALLER HAS HAD VAN FOR A LITTLE OVER A YEAR AND IN NOVEMBER 2004 THE BRAKES STARTED MAKING A NOISE AND VAN WOULD NOT RESPOND TO GIVING IT GAS. CALLER STATED THE RPMS REVVED, BUT THE VAN WOULD NOT ACCELERATE. THE CALLER SAID HER HUSBAND HIT THE BRAKE AND THE STEERING WHEEL SHOOK. THE BRAKE ROTORS WARPED AND THE AXLE NEEDED TO BE REBUILT. THE TRANSMISSION SHIFT UNIT ALSO NEEDED TO BE REPLACED. DEALER REPLACED THE ROTORS AND THEY WERE REBUILDING THE AXLE AND REPLACED TRANSMISSION SHIFT UNIT. MANUFACTURER HAS BEEN CONTACTED. THE CALLER WAS WAITING FOR THEM TO CALL HER BACK.*AK
Jul 07, 2005
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
RE: MY 2004 NISSAN QUEST-HAVE HAD SAME PROBLEM RECUR FOR ALMOST 1 YR & DEALER HAS NOT FIXED IT IN 5 TRIES. ON 7/21/04, BROUGHT MY VAN IN FOR SERVICE 'CAUSE AN ALARM BEEPER WOULD GO OFF RANDOMLY WHEN DRIVING-COMES FROM REAR POWER LIFTGATE. BESIDES THE CONSTANT BEEPING, AT TIMES THE LIFTGATE WILL NOT OPEN, ALSO WHEN OPEN THE LIFTGATE WILL NOT CLOSE USING THE POWER BUTTONS-THEN LIFTGATE NEEDS TO BE SHUT MANUALLY. AT MY 7/21/04 SERVICE APPT, THE DEALER ORDERED A PART THAT WOULD BE INSTALLED LATER TO FIX BEEPING. PICKED THE VAN UP ABOUT 4:30 PM, GOT GROCERIES, PICKED UP DAUGHTER & DROVE HOME. ON THE WAY THE VAN WAS BEEPING ALL THE WAY WHEN SUDDENLY A FLASHING WARNING LIGHT CAME ON THAT SAID "WARNING LIFT GATE OPEN". I PANICKED THINKING MY LIFT GATE WAS ABOUT TO FLY OPEN. I PULLED OVER CONFUSED BECAUSE LIFTGATE WAS NOT OPEN. I PUSHED INTERIOR CONTROL FOR LIFT GATE BUT LIFTGATE DID NOT OPEN. THINKING I WAS TEMP. OK, I SLOWLY DROVE HOME W/ FLASHING WARNING SIGNAL ON WHOLE TIME. WHEN I GOT HOME-TRIED TO OPEN LIFTGATE. IT WOULDN'T BUDGE-NOT W/ POWER CONTROLS INSIDE VAN NOR KEY FOB. IT WOULDN'T OPEN MANUALLY EITHER. AT THAT POINT, I WAS AFRAID TO DRIVE VAN ANY FURTHER. WAS WELL AFTER 5 PM & THE SERVICE DEPT WOULD BE CLOSED BUT I CALLED THEM ANYWAY. I TALKED TO JOHN NELSON, SALES MGR & EXPLAINED WHAT HAPPENED. TOLD HIM I WAS AFRAID TO DRIVE VAN BECAUSE OF WARNING LIGHT BUT CAN'T SEEM TO OPEN/CLOSE DOOR EITHER. HE ASSURED ME THAT VAN HAS "SAFETY MECHANISMS" THAT WOULD PREVENT DOOR FROM FLYING OPEN WHILE DRIVING. I TOLD HIM THAT IT WAS HARD TO BELIEVE VAN WAS SAFE WHEN IT SEEMED WARNING LIGHTS WERE MALFUNCTIONING. SINCE 7/21/04 THE WARNING LIGHT HAS NOT COME ON AGAIN. BUT THE PROBLEM THAT PRECEDED THE WARNING LIGHT-THE CONSTANT BEEPING-STILL HAPPENS ALL THE TIME, BUT ONLY WHEN IT'S WARM. SINCE I LIVE IN WI NOV 04-MAR 05 WAS PROBLEM FREE. DON'T KNOW IF DOOR WILL REALLY FLY OPEN, BUT I KNOW QUEST ALREADY HAD RECALL FOR SIMILAR PROBLEM-SLIDING DOORS NOT LATCHING IN SUB-40 WEATHER. *JB
Apr 23, 2005
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
COMPLAINT REGARDING 2004 NISSAN QUEST TOW PACKAGE AND WIRING DESIGN FLAW.*MR THE CONSUMER STATED THE DIRECTIONAL LIGHTS ONLY BLINKED ONCE WHEN A TRAILER WAS CONNECTED TO AN AFTER MARKET WIRING HARNESS. THE DEALER INFORMED THE CONSUMER THAT THEY DID NOT KNOW THE TOW PACKAGE NEEDED TO BE ORDERED FROM THE FACTORY. *JB
Apr 06, 2005
STRUCTURE,LATCHES/LOCKS/LINKAGES,SEATS
1 complaint
VAN RIGHT AUTO SLIDING DOOR FLEW OPEN ON MY 3 CHILDREN GOING 50MPH 11 YR. OLD SON HAD TO HOLD DOOR CLOSED WITH HIS BODY AND FEET UNTIL SAFELY STOP. DOOR GOING BACK AND FORTH, WOULD NOT STAY CLOSED, WOULD NOT STAY OPENED!!! DEALERSHIP HAD TO UNHOOK BATTERY TO GET THE DOOR TO DISENGAGE! SAID PROBABLY MINOR PROBLEM. CONTACTED SALES DEPT - PROBLEMS FROM 1ST WEEK WITH VAN. NO CONTACT FOR SEVERAL DAYS, CONTACTED THEM. WOULD BE A WEEK OR TWO TO REPLACE PART. NO CALL AGAIN. CALLED THEM 4TH WEEK. SERV. DEPT. SAID NEW BULLETIN (NOT A RECALL) DID NOT HAVE REPLACE. PART. WHEN PICKED UP IN SUMMER BEGAN TO HAVE MAJOR RATTLING IN SIDE DOORS, REAR DOOR, 2ND & 3RD ROW SEATS. TOOK BACK TO DEALERSHIP, DID SOME ADJUSTMENTS NEEDS BODY SHOP WORK, TO SET UP APOINTMENT. NO CALL. DOOR CAME OPEN AGAIN WITH MY CHILDREN +2 ONBOARD WHILE DRIVING. ONE WEEK IN SHOP, MANY THINGS REPLACED INCLUDING HINGES AND LATCHES ON DOORS AND SEATS. GOT HOME, AUTO DOOR STILL BROKEN. BACK AGAIN. SOME MORE ADJUSTMENTS. CURRENT PROBLEMS SAME,NO SOLUTIONS . ALL DOCUMENTED INVOICES. POOR RESPONSE FROM NISSAN CONSUMER REGIONAL MANAGER. RUDE! NO APOLOGY FOR SAFETY CONCERNING MY FAMILY. PUT BURDEN ON ME FOR PROOF OF MALFUNCTIONS! *AK
Mar 10, 2005
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,STRUCTURE,TIRES,INTERIOR LIGHTING
1 complaint
NISSAN QUEST 2004 SERVICE ENGINE SOON LIGHT ON AND PROBLEMS WITH STEERING. *BF THE SERVICE ENGINE SOON LIGHT HAD COME ON 3 TIMES, CREAKING WAS FELT IN THE STEERING WHEEL AND OR THE FRONT END, SOUNDS WERE HEARD COMING FROM THE ENGINE COMPARTMENT, COMPUTER TIRE MONITOR INDICATED A FLAT TIRE AND OR LOW TIRE PRESSURE DURING COLD WEATHER, THE VEHICLE WOULD RUN FOR FIVE MINUTES THEN GO UP TO 4 DEGREES HIGHER (OVER INFLATED), WHEN THE WEATHER WAS WARM, THE SETTING WOULD THEN BE ABOVE 40 PSI WHICH WAS DANGEROUS TO DRIVE IF NOT ADJUSTED (INCORRECT RESULTS ON THE DISPLAY), SRS LIGHT HAD COME ON AFTER RECALL CAMPAIGN #04V103000 WAS PERFORMED, DRIVER'S SIDE POWER WINDOW WAS INTERMITTENT, SLIDING DOORS MADE LOUD BUMP NOISE WHEN OPENED ALL THE WAY, ESPECIALLY ON INCLINES, HEAT OUTLETS LOCATED ON THE FLOOR BEHIND THE FIRST ROW SEAT CAN'T BE CONTROLLED BY THE PASSENGER REAR CONTROLS, THE DOME LIGHTS WERE NOT WORKING, THE DOOR RATTLED, THE DRIVERS SIDE FRONT WINDOW WOULD NOT MOVE, THE WINDOW SWITCH HAS AN OPEN CIRCUIT, THE VEHICLE WAS JERKING UPON ACCELERATION AT 30 MPH, REAR HEATER WAS BLOWING COLD AIR, THERE WAS A HEAVY GRINDING NOISE WHEN THE VEHICLE WAS FIRST STARTED AFTER SITTING FOR MORE THAN ONE HOUR ALONG WITH THE POWER STEERING, TRANSMISSION FLUID LEAKED A REDDISH/PURPLE FLUID ON THE GARAGE FLOOR, THE INTERIOR LIGHTS WERE INOPERATIVE AND THERE WAS AN EVAPORATION LEAK. *SC *JB
Mar 03, 2005
ENGINE AND ENGINE COOLING,TIRES
1 complaint
THE CONSUMER NOTICED WHILE DRIVING, A ROTTEN SMELL WOULD COME IN FROM THE VENTS. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER FOR INSPECTION. THE CONSUMER INFORMED THE MECHANIC ON SEVERAL OCCASIONS THIS PROBLEM HAS OCCURRED. THIS PROBLEM HAS NOT BEEN RESOLVED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THERE IS STILL A ROTTEN EGG SMELL COMING FROM THE CATALYTIC CONVERTER. ALSO THE TIRE PRESSURE MONITORING SYSTEM INDICATES A FLAT TIRE WHEN TIRE IS NOT FLAT. CONSUMER IS HAPPY WITH THE MINIVAN EXCEPT FOR THE SULFUR SMELL AND THE FALSE TIRE READINGS. *TT
Feb 16, 2005
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER,VISIBILITY
1 complaint
FUEL INJECTORS HAD TO BE REPLACED AND ALSO CHECK ENGINE LIGHT CONSTANTLY COMES ON, AND OXYGEN SENOR HAD TO BE REPLACED, ECM SENSOR ALSO HAD TO BE REPLACED. *NM
Jan 24, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
NISSAN QUEST 2004 WOULD NOT ACCELERATE BEYOND 20 MPH. PASSENGER SIDE POWER DOOR OPENED ON ITS OWN; VEHICLE LOST POWER ON INCLINE. *BF THE VEHICLE MADE A LOUD NOISE, BUT A BRACKET ON THE EXHAUST WAS FIXED TO CORRECT THE NOSIE. *JB
Jan 12, 2005
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
1 complaint
THE SERVICE ENGINE LIGHT CAME ON , THE CONSUMER HAS TAKEN THE VEHICLE IN ON THREE OCCASIONS. EACH TIME A DIFFERENT SERVICE WAS PERFORMED, TO INCLUDE, THE COMPUTER WAS REPROGRAMMED, A FUEL ASSEMBLY REPAIR, AND A SMALL LEAK IN THE VENT CONTROL VALVE. THE VEHICLE IS IN THE SHOP FOR THE CHECK ENGINE LIGHT ON AGAIN.*AK
Jan 11, 2005
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,TIRES,EQUIPMENT
1 complaint
NISSAN QUEST 2004 HAS BEEN IN FOR SERVICE 5 TIMES. TIRE PROBLEMS, CONSOLE LIGHTS (POSSIBLE SHORT) AND REAR INTERIOR LIGHTS. *BF THE AIR CONDITIONER FAILED, THE DOOR HANDLE FELL OFF, THE FRONT DRIVER SIDE TIRE WAS CONTINUOUSLY LOSING AIR. *JB
Jan 11, 2005
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE,EQUIPMENT
1 complaint
I HAVE HAD NOTHING BUT PROBLEMS, BOTH BIG AND SMALL, WITH MY BRAND NEW NISSAN QUEST SE. I CAN ALMOST DEAL WITH THE SQEAKS, RATTLES, BROKEN BUTTONS, BROKEN LIGHTS, MALFUNCTIONING SENSORS, RADIO PROBLEMS, AND MALFUNCTIONING SLIDER DOORS, BUT THE PROBLEM I CANNOT ACCEPT IS THE FAILURE OF THE CAR TO RUN DURING DAMP OR COLD DAYS. THE CAR CRANKS AND STARTS AFTER A FEW ATTEMPTS, BUT WHEN IT IS PUT INTO DRIVE IT EITHER LAGS AS IF IT'S RUNNING OUT OF FUEL, OR DIES COMPLETELY. THIS HAS HAPPENED ON AT LEAST 8 OCCASSIONS, 2 OF WHICH I HAD TO CALL A TOW TRUCK BECAUSE I COULD NOT RESTART THE CAR. UNFORTUNATELY, MY DEALERSHIP CANNOT REPLICATE THE PROBLEM SO NOTHING HAS BEEN DONE. MEANWHILE, I NEVER KNOW IF MY CAR WILL RUN ON THESE DAYS, I HAVE EVEN BEEN FORCED TO WALK DOWN THE STREET IN BELOW ZERO WINDCHILL TEMPERATURES WITH MY CHILDREN IN ORDER TO GET HELP. I PURCHASED A NEW CAR TO HAVE SAFETY AND PEACE OF MIND, AND INSTEAD I AM LOSING SLEEP AT NIGHT AND ASKING NISSAN TO BUY THIS CAR BACK. I WILL LIST THE MOST RECENT OCCURRENCE ON THE FORM, BUT PLEASE NOTE THIS HAS HAPPENED AT LEAST 8 TIMES.*AK
Dec 23, 2004
ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
VEHICLE STALLS, SOMETIMES IT WILL NOT START. VEHICLE HAS BEEN SERVICED NUMEROUS TIMES, AND A SENSOR WAS REPLACED. HOWEVER, THE PROBLEM RECURRED.*AK THE DRIVERS SIDE FRONT AND BACK DOOR BOTH SQUEAK AND RATTLE AND ARE DIFFICULT TO OPEN AND CLOSE. THE TRANSMISSION SOMETIMES DOES NOT SHIFT AND HAS NO ACCELERATION. *TC
Dec 08, 2004
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
MY VAN HAS BEEN REPEATEDLY IN THE SHOP SINCE THE DAY WE BOUGHT. FIRST IT WAS THE INTERNAL LIGHT RELAY, THEN NOISE FROM THE AC, THEN THE DVD/RADIO DIDN'T WORK, THEN RATTLES FROM DOORS, BACK WINDOWS AND SEATS, THEN ALL THE RECALL ITEMS LASTLY MORE RATTLES IN THE BACK AND THE PASSENGER AIRBAG SENSOR WHICH IVE BEEN INFORMED CANNOT BE FIXED. "THEY HAVEN'T COME UP WITH A FIX FOR THAT PROBLEM YET. *AK
Nov 26, 2004
WHEELS
1 complaint
THE CONSUMER COMPLAINED ABOUT THE WHEEL COVERS THAT PRESSED AGAINST THE VALVE STEMS. AFTER CHANGING THE POSITION OF THE WHEEL COVER, IT TURNED BACK TO PRESSING THE WHEEL COVER OVER THE VALVE STEM. THE CONSUMER WANTS A LETTER FROM THE MANUFACTURER INDICATING THAT ALTHOUGH ITS NOT A SAFETY ISSUE, HE WOULD LIKE AN EXPLANATION AS TO WHY THEY APPEAR THIS WAY. PROVIDE FURTHER DETAILS. *JB
Nov 22, 2004
STRUCTURE,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
A/C PROBLEMS, RATTLES, SLIDING DOORS RAKING PAINT OFF OF SIDES OF VEHICLE. *NM
Oct 12, 2004
FUEL SYSTEM, GASOLINE,POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
1.FUEL PUMP FAILURE, REPLACED BY DEALER. TRANSMISSION STARTS OUT IN3RD GEAR VEHICLE WILL NOT TRAVEL OVER 10/15 MPH. DEALER CLAIMS INADVERTANTLY TURNING OFF OD CAN CAUSE THIS. A/C UNITUNABLE TO COOL OFF CAR IN WEATHER OVER 85DEGREES. *AK
Sep 10, 2004
FUEL SYSTEM, GASOLINE,LATCHES/LOCKS/LINKAGES
1 complaint
I PURCHASED 2004 QUEST IN FALL 2003. TO DATE I HAVE HAD THE AUTOMATIC DOOR BREAK 4 TIMES, FUEL PUMP AND FUEL CHAMBER REPLACED,VAN WILL NOT ACCELERATE PERIODICALLY, BRAKES SQEAK REPAIRED BUT OW WORSE, SONAR MALFUNCTION, NO SOUND FROM RADIO/DVD/CD RANDOM OCCURANCE. THE VAN HAS BEEN IN SHOP APPROXIMATLEY 10 TIMES IN TEN MONTHS FOR EXTENDED TIME AND PROBLEMS ARE NO BETTER THAN 10 MONTHS AGO. NISSAN CONSUMER AFFAIRS HAS NOT PROVIDED ANY RESOLUTION OR EFFORT TO PROPERLY FIX PROBLEMS.*AK
Sep 10, 2004
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
ON MARCH 31 2004, MY WIFE AND I PURCHASED A 2004 NISSAN QUEST SE. (VIN 5N1BV2U44N352872). THE REASON FOR THE PURCHASE WAS DUE TO THE SIZE AND AGES OF OUR FAMILY MEMBERS. WE HAVE 4 CHILDREN. THEY ARE AGED AS FOLLOWS: 14 YEARS, 11 YEARS, 20 MONTHS, 6 WEEKS. SINCE WE HAVE PURCHASED THIS VEHICLE WE HAVE HAD THE SAME PROBLEM OVER AND OVER. WITH ABOUT 350 MILES ON IT, THE AIR CONDITIONER LOCKED UP AND THE COMPRESSOR WAS REPLACED. AROUND MAY WE NOTICED THE AC WAS NOT COOLING THE VAN OFF AT ALL. KEEP IN MIND WE ARE IN TEXAS AND THIS IS ONE OF THE MILDER MONTHS. WE TOOK THE VAN IN SOMETIME IN EARLY JUNE TO HAVE THEM LOOK AT IT. SHORTLY THERE AFTER THEY RETURNED THE VEHICLE STATING IT WAS PERFORMING TO MANUFACTURER'S SPECIFICATIONS. I THEN WENT AND PURCHASED A AC VENT THERMOMETER. ON LOW THE TEMPERATURE BLOWING OUT OF THE VENTS IS COLD AROUND 50 DEGREES FAHRENHEIT. HOWEVER WHEN YOU TURN IT TO MEDIUM OR HIGH SPEED THE TEMPERATURE THAT BLOWS OUT AT THE VENTS IS AROUND 70-75 DEGREES. THIS TEMPERATURE IS CONSISTENT EVEN AFTER THE CAR HAS BEEN RUNNING AT HIGHWAY SPEEDS FOR APPROXIMATELY 30-35 MINUTES WITH AN OUTSIDE TEMPERATURE OF AROUND 90. (WHICH AGAIN IS MILD FOR A TEXAS SUMMER). WITH THE AIR ON HIGH FOR 30-35 MINUTES THE TEMPERATURE IN THE CABIN AT THE MIDDLE ROW OF SEATS IS 87 DEGREES. THIS IS ALSO WITH THE REAR AIR ON HIGH AS WELL. MY CHILD'S PEDIATRICIAN ADVISED ME TO NOT LET MY INFANT RIDE IN THESE TEMPERATURES FOR EXTENDED PERIODS OF TIME DUE TO THE POSSIBILITY OF DEHYDRATION. SO, BASICALLY I AM IN A $35,000 (MSRP) AUTOMOBILE THAT I CAN NOT LET MY CHILD RIDE IN ON ANY TRIPS FOR FEAR THAT HE MAY GET SICK. THIS IS NOT RIGHT AND I SHOULD NOT HAVE TO SUFFER NOR SHOULD MY CHILD. THE VEHICLE IS SIMPLY NOT PERFORMING AS IT SHOULD.*AK
Sep 09, 2004
SUSPENSION,POWER TRAIN
1 complaint
I BOUGHT MY VEHICLE IN DEALER NEW NISSAN QUEST 2004, AND SINCE I BOUGHT HAD THE PROBLEM WHEN YOU STOP AND YOU TRY TO ACCELERATE THE TRANSMISSION STOCK WHEN I KEEP PRESS THE GAS ACCELERATE AFTER THE 40 MPH THE CAR START TO RESPOND REALLY SLOWLY. WHEN I DROP THE CAR TO SERVICE IN THE DEALER THE SERVICE PEOPLE SAID IS THIS PROBLEM DONT OCURR ALL THE TIME ITS VERY DIFFICULT TO IDENTIFY WHAT HAPPEN. THE LAST TIME HAPPEN MY CAR WENT TO DEALER IN TOWER BECAUSE DONT WANT TO RUN. ANOTHER PROBLEM IS VIBRATION IN FRONT WHEN I DRIVING I FEEL VIBRATION IN ALL THE FRONT AND WHEN I GOING TO STOP ITS MORE VIBRATION AND FEELING TERRIBLE. THE DEALER BALANCE MI TIRE 6 TIMES ALL READY IN ONE YEAR AND ALIGMENT AND ROTATE. I THINK ITS NO NORMAL THIS PROBLEM.*AK
Sep 04, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
WHILE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. WITHIN SECONDS OF PARKING THE VEHICLE A FIRE OCCURRED. THE VEHICLE DISPLAYED A DANGEROUSLY SLOW ACCELERATION AS IF THE TRANSMISSION WAS IN THE WRONG GEAR WHEN TRYING TO ACCELERATE THE VEHICLE. THERE WAS ALSO POOR FUEL ECONOMY (11.6 TO 12.1 MPG INSTEAD OF THE NORMAL 19-26 MPG). ALSO, WITHIN THE FIRST FEW WEEKS OF OWNERSHIP, THE POWER SLIDING DOOR ON THE RIGHT SIDE OPENED INDEPENDENTLY ON TWO OCCASIONS AND FAILED TO OPEN OR CLOSE ON SEVERAL OCCASIONS, THERE WERE PROBLEMS WITH THE CONTROL BUTTONS, THE RADIO TEXT DISPLAY ON THE DASH READ MALFUNCTION MULTIPLE TIMES AND SOMETIMES IT OCCURED WHEN THE ENGINE WAS STARTED. *AK *SC THERE WAS A PROBLEM WITH THE CATALYTIC CONVERTER. *JB
Jun 14, 2004
STRUCTURE,LATCHES/LOCKS/LINKAGES,TIRES
1 complaint
A NEWLY PURCHASED 2004 NISSAN QUEST WITH CURRENT MILEAGE OF AROUND 4,800 MILES WHEN INCIDENT HAPPENED. WHILE DRIVING ON HIGHWAY, THE DRIVER SIDE REAR TIRE SUDDENLY BENT AND SMOKE CAME OUT. VAN WAS THEN TOWED BACK TO DEALERSHIP AND FOUND THAT THE CROSS MEMBER WAS BROKEN OFF. DEALERSHIP DENIED WARRANTY COVERAGE BECAUSE SERVICE MANAGER THOUGHT THAT SUCH DAMAGE MAY HAVE BEEN CAUSED BY A COLLISION, BECAUSE HE SAW A FEW LIGHT SCRATCHES AND A SMALLER THAN 2CM MARK ON THE RIM. I AM SURE THAT THE VAN WAS NOT HIT BY ANYTHING WHEN THE TIRE WAS BENT. THE SCRATCHES AND LITTLE MARK COULD BE CAUSED BY PULLING OVER TO SHOULDER WITH A BENT TIRE. I POINTED TO THE SERVICE MANAGER THAT THE JOINT OF THE BROKEN CROSS MEMBER WAS FULL OF RUST, A SIGN OF INCOMPLETE SEALED OVER A PERIOD OF TIME, OBVIOUSLY NOT A NEW DAMAGE CAUSED BY AN ACCIDENT. EVEN TRIED CONTACTING MANUFACTURER MANY TIMES, BUT NO SOLUTION WAS MADE BECAUSE MANUFACTURER MAKES DECISION BASED ON DEALERSHIP STATEMENT. ALSO, SQUEAKING NOISE HAS BEEN COMING OUT FROM REAR SLIDING DOORS, DEALERSHIPS STATED THAT THEY REMOVED DOORS BUT NO FINDING AND PROBLEMS STILL EXIST. *JB
Jun 03, 2004
POWER TRAIN,VISIBILITY,STRUCTURE,EQUIPMENT
1 complaint
THE INTERIOR LIGHTS ILLUMINATED AS THE AUTOMATIC, REAR PASSENGER SIDE DOOR SUDDENLY STARTED TO OPEN. *PH VEHICLE ALSO HAVING PROBLEMS WITH RADIO EQUIPMENT BEING INOPERATIVE, WINDSHIELD WIPERS , AND TRANSMISSION MAKING A WHINING NOISE.*MR
Feb 10, 2004
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
THE PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENED INTERMITTENTLY WHILE THE VEHICLE WAS IN MOTION OR WHEN IT WAS SITTING STILL. WHEN THE DOOR OPENED IT WAS DIFFICULT TO CLOSE. IN ONE INSTANCE THE DOOR ACTUALLY SHUT ON THE CONSUMER. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *NM
Jan 26, 2004
POWER TRAIN,STRUCTURE,EQUIPMENT
1 complaint
THE AUTOMATIC TRANSMISSION WILL NOT DOWN SHIFT. WHEN THE CONSUMER WAS PULLING ONTO THE FREEWAY, THE VEHICLE FAILED TO ACCELERATE. THE CAUSE OF THE FAILURE WAS UNDETERMINED BECAUSE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *AK WHEN THE SUN SHINED ONTO THE DASHBOARD, THE REFLECTION REFLECTED ONTO THE WINDSHIELD AND CAUSED AN OBSTRUCTION AND DISTRACTION TO THE DRIVER'S VIEW. THE CORRECT MODEL YEAR 2004. FROM THE PARK POSITION, THE CONSUMER WAS UNABLE TO GO UP AN INCLINE. THE TRANSMISSION DID NOT ENGAGE TO LOW GEAR FOR THE POWER TO MOVE UP THE HILL. THE CONSUMER HAD TO BACK DOWN THE HILL. THE RADIO WOULD GET STATIC WHEN GOING OVER BUMPS, AND THE DRIVER'S SIDE LOWER PANEL WAS COMING APART. *SCC *JB
Oct 22, 2003
Frequently Asked Questions
How many problems does the 2004 NISSAN Quest have?
The 2004 NISSAN Quest currently has 445 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 NISSAN Quest?
The most common problems reported for the 2004 NISSAN Quest are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 NISSAN Quest problem data come from?
All problem and complaint data for the 2004 NISSAN Quest comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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