How many problems does the 2012 NISSAN Quest have?

The 2012 NISSAN Quest currently has 93 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2012 NISSAN Quest?

The most common problems reported for the 2012 NISSAN Quest are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2012 NISSAN Quest problem data come from?

All problem and complaint data for the 2012 NISSAN Quest comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2012 NISSAN Quest Problems

POWER TRAIN

21 complaints

The CVT transmission on this vehicle has failed. The vehicle is jerking and and stalls while driving. If I'm at a light stopped and the light changes to go, the vehicle won't move unless I put my foot all the way down on the accelerator then it Jenks and starts to move. I took it to Sheridan Nissan in Delaware, and they told me this has been the issue with the CVT transmission and I need to just get rid of the van. To get a new one put in is over $7000 with just a 12 Mos12,000 miles warranty and they say it may go out again. I was told by another dealership that Nissan new about this problem, but won't fix it. I've noticed that they have replaced CVT transmissions in other Nissan vehicles and other years, but seem to skip the 2012 Nissan Quest. The engine light came on after it started jerking and I had it towed to Nissan and then they told me that the transmission is slipping. They told me I could drive it home, but to "get rid of it because it doesn't have much life left." Please make Nissan recall these transmissions like they did others. If they are all CVT transmissions, why are some being fixed and others being ignored? Please help.

Jun 10, 2024

CVT Transmission failed and had to replace with new CVT Transmission while returning from a trip on June 7 2023. It failed in middle of the trip. Aamco Boardman, OH helped replace it with brand new transmission and it cost $7525. Last year also Compressor failed and had to replace it with brand new compressor at the local garage here in Shippensburg. Mileage is only 110000 miles. Very disappointed and dissatisfied with 2012 Nissan Quest.

Jun 12, 2023

I was on a busy freeway only 10 miles from my city and my van with no warning started to slow down and I tried pushing gas to make it go faster to the speed limit because there were semi trucks lined behind and beside me and it wouldn’t accelerate at all. It just continued to slow down at a fast rate and I was trying to get to the side of the freeway as fast as possible and the steering wheel got hard to turn to the side. It was a struggle and I had my husband, and all 5 of my daughters with me. We were all scared out of our minds. Vehicles were passing so close to us and so fast. The vehicle came to a complete stop on the side of the freeway and the engine was still running and I tried to push gas but it just revved up and didn’t move at all. My family and I were stranded for hours waiting for help to come. We could have been hit by so many vehicles. I turned off the van and restarted a few minutes later to try to get it to go but it wouldn’t budge. Just made whining sounds.

Oct 10, 2022

Daughter's Quest has a bad CVT transmission. Diagnosis made by independent service center. Check engine light came on. Codes P1700, P0746, & P0868. Unsafe to drive - doesn't accelerate, shakes, shutters, etc. Other Nissan Quest/Nissan owners with same issue (Pathfinder, Rogue, Juke, Murano, Versa,Sentra,Altima). Refer to CarComplaints.com. I mailed a letter to Nissan Corp Office in Franklin TN. They offered no assistance. Nissan settled a class action law suit for Sentra, Versa, Altima with same trans problem by agreeing to replace trans and extend warranty from 5yrs/60K miles to 10 yrs/120K miles. Want Nissan to replace bad CVT transmissions and extend warranty on Quest vans and other models with bad CVT transmissions.

Oct 18, 2021

I AM HAVING A PROBLEM ON THE CVT TRANSMISSION OF MY 2012 NISSAN QUEST. IT'S BECOMING TOO DANGEROUS TO DRIVE BECAUSE IT'S KEEP ON JERKING WHEN I'M DRIVING IT IN THE STREET THAT IS WAY I DON'T DRIVE IT IN THE FREEWAY BECAUSE IT'S TOO DANGEROUS AND LATELY IT SPEED UP THAT I ALMOST GET AN ACCIDENT. FIRST IT WON'T RUN WHENEVER I STOP AT STOP SIGN AND/OR STOP LIGHT, WHEN I PRESS THE ACCELERATOR IT WON'T RUN LIKE IT NORMALLY DO AND THEN ALL OF THE SUDDEN IT WILL SPEED UP THAT I ALMOST GET IN AN ACCIDENT. I WANT THE NISSAN MANUFACTURER TO RECALL MY QUEST AND FIX MY TRANSMISSION.

Feb 13, 2021

+ 16 more complaints for this component

UNKNOWN OR OTHER

9 complaints

The dashboard on my 2012 Nissan Quest S is splitting at the edges leaving a gap between 1/16-1/32 wide. The area around the passenger air bag is now outlined and I am concerned it my effect the air bag. This started about a year ago and is getting worse.

Nov 29, 2021

Dashboard has a square cut on the passnger side, it is like a blade cut.

Sep 01, 2021

FRONT SUN ROOF EXPLODED, SHOWERING GLASS OVER THE ROOF. DRIVING ON A SMOOTH CITY STREET AT 35 MPH. NO OTHER VEHICLE OR PERSON IN THE VICINITY, AND NOTHING OVERHEAD. TEMPERATURE NEAR FREEZING AND SPITTING SNOW. THE LOCAL NISSAN DEALER ACCEPTS NO RESPONSIBILITY.

Mar 16, 2021

LOSS OF POWER WHEN DRIVING. ALSO HAPPENS WHEN STOPPED THEN TRY TO GO. RUMBLES LIKE WHEELS CANT CATCH

Mar 17, 2019

TRANSMISSION FAILED AT 107K MILES.

Jul 25, 2018

+ 4 more complaints for this component

STRUCTURE

7 complaints

My 2012 Nissan Quest has completely rotted out causing the muffler system and the motor mount to move causing significant damage and repair. Over $2,500 just to buy parts and repair all due to excessive rust on the body frame underneath. Its only a 2012 yet it looks as if it is a lot older. While driving the muffler system failed and broke away along with the motor mount which shifted. Cannot be driven any longer.

Jul 22, 2021

IN 2019 OUR PAINT STARTED PEALING OFF IN CHUNKS. I CAN RUB MY HAND A CROSS THE PAINT AND IT WILL FALL OFF. WHEN I WASH MY VEHICLE EVEN MORE PAINT WILL COME OFF. THERE ARE NUMEROUS SPOTS ON MY VEHICLE WHERE THE METAL IS EXPOSED.

May 01, 2021

AUTOMATIC REAR DOORS CANNOT BE STOPPED FROM CLOSING ONCE ACTIVATED AND A PERSON CAN GET CRUSHED IN THE DOOR.

Oct 31, 2020

DRIVER SIDE DOOR WON'T OPEN, IF IN A EMERGENCY CASE HOW CAN THE DRIVER GET OUT OF THE CAR

Jan 10, 2019

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RAIL UPPER ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD BE ASSIGNED TO THE CASE. THE MANUFACTURER INFORMED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY DEFECT AND WOULD NOT BE COVERED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

May 23, 2017

+ 2 more complaints for this component

ENGINE

5 complaints

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CHECKED THE OIL LEVEL AND DISCOVERED THAT THERE WAS NO OIL IN ENGINE. THE CONTACT TOOK THE VEHICLE TO NISSAN WORLD OF RED BANK (NEWMAN SPRINGS RD E, RED BANK, NJ 07701) WHERE THE VEHICLE WAS SERVICED FOR AN UNKNOWN FAILURE AND WAS RETURNED TO THE CONTACT. A YEAR LATER, THE CONTACT STATED THAT THE SAME FAILURE REOCCURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS NOT YET DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Oct 19, 2020

TL* THE CONTACT OWNED A 2012 NISSAN QUEST. THE CONTACT STATED WHILE HIS SON WAS DRIVING AT APPROXIMATELY 65 MPH, AN EXPLOSION WAS HEARD IN THE ENGINE COMPARTMENT AND BLACK SMOKE WAS SEEN COMING FROM THE REAR OF THE VEHICLE. THE DRIVER STOPPED ON THE SIDE OF THE HIGHWAY AND THE FAMILY EXITED SAFELY HOWEVER SMOKE FILLED THE INSIDE OF THE VEHICLE IMMEDIATELY WHEN THE DOORS WERE OPENED. THE CONTACT STATED THAT THE FAMILY MEMBERS NOTICED THAT THE ENGINE COMPARTMENT WAS ON FIRE AS FLAMES WERE EXITING THE FRONT OF THE VEHICLE. THE SHERIFF ATTEMPTED TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER HOWEVER WAS UNABLE TO. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED MORE THAN HALF OF THE VEHICLE WAS ON FIRE. THE CONTACT WAS UNAWARE IF A FIRE OR POLICE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE INSURANCE COMPANY WAS NOTIFIED AND WAS AWAITING TO INSPECT THE VEHICLE. THE DEALER TROPHY NISSAN ( 5031 N GALLOWAY AVE, MESQUITE, TX 75150) WAS MADE AWARE OF THE FAILURE HOWEVER, THE OFFERED NO ASSISTANCE. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER BUT WAS TRANSFERRED TO ROADSIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *LN*JB

Sep 11, 2020

Fire: 1

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING 75 MPH, WHEN HE HEARD AN ABNORMAL NOISE AND STATED HE SAW SMOKE EXITING THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARKED ON THE SIDE OF THE ROAD AND EXITED SAFETY THE VEHICLE WITH HIS FAMILY. THE CONTACT STATED HE SAW FIRE EXITING THE FRONT PASSENGER SIDE WHEEL. THE CONTACT STATED THE POLICE WAS ON THE LOCATION AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISHED THE FIRE. THE CONTACT STATED HE WAS UNAWARE IF THERE WAS A POLICE OR FIRE REPORT COMPLETED. THE CONTACT STATED NO ONE WAS INJURED OR SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVE. THE VEHICLE WAS TOWED TO RECORD SERVICED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,632.

Sep 09, 2020

Fire: 1

ENGINE NOISE WHEN IS COLD , SOMETIMES IS LOOSING POWER , WHEN YOU STEPON GAS PEDAL CAR IS NOT MOVING , STOP SIGN AND TRAFIC LIGHTS

Oct 23, 2019

THE VEHICLE HAS DEVELOPED A HESITATION FROM A STOP POSITION. WHEN YOU ARE STOPPED AT A TRAFFIC LIGHT AND TRY TO ACCELERATE, THE VEHICLE HESITATES. IT DOES NOT DO IT ALL THE TIME BUT IT IS GETTING MORE FREQUENT. I HAD THE VEHICLE BACK TO THE DEALERSHIP BEFORE THE WARRANTY RAN OUT. THEY SAID NOTHING WRONG. I HAVE ALSO TALKED TO NISSAN CUSTOMER RELATIONS (MARK @ 615-725-7561) AND WAS ASSIGNED A CASE NUMBER (19100795). I FEEL LIKE THIS IS A SAFETY ISSUE WHICH SHOULD BE ADDRESSED BY NISSAN. I KNOW THERE IS A RECALL ABOUT THIS PROBLEM AND HILLS AND LOW GAS. I NEVER LET MY GAS TANK GET BELOW 1/2 TANK AND WHERE I LIVE AND DRIVE THERE ARE NO HILLS. I AM DOCUMENTING THIS ISSUE IN CASE AN ACCIDENT RESULTS, IN WHICH CASE NISSAN WILL HEAR ABOUT IT AGAIN.

May 09, 2016

ELECTRICAL SYSTEM

4 complaints

Vehicle lost power multiple times while being driven. The alternator has been replaced three times last being 12/21. Battery has also been replaced. Vehicle has been to 2 mechanics. Potentially thought A/C compressor was causing problem. Replaced by mechanic number 2 May 2022. Vehicle runs until headlights are engaged, a/c or radio etc. Vehicle was driven 10 miles without radio, a/c or lights. Power drained within 2 miles of turning headlights on and cut out in traffic. Sputters and able to pull over without causing accident barely. Left stranded multiple times. Once on a major highway with traffic, stranded on side of road. Spouse rescued while waiting for tow truck. Multiple tows with major motor club. Catalytic Converter light is active and was checked by TJ's in Loganville, GA, it did not need to be replaced at this time. Affordable Auto Services, Mulberry Road Winder GA and B&B Auto Services, Dacula GA (3 alternators and 2 batteries).

Jun 28, 2022

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING ON A DECLINE. ONCE THE CONTACT REACHED THE BOTTOM OF THE DECLINE, SHE WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL AND DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Aug 25, 2017

I REALIZED THAT I WAS GOING FASTER THAN ALL CARS AROUND ME ON ROAD. UPON CHECKING WITH GPS ON IPHONE AND TOMTOM GPS DEVICE , THE VEHICLE INDICATED 60MPH ON SPEEDOMETER, BUT BOTH GPS DEVICES INDICATED 70MPH. I VARIED SPEED AND FOUND THE VEHICLE IS GOING 10MPH FASTER THAN INDICATED ON SPEEDOMETER AT 30-70MPH RANGE. THE CLUSTER INCLUDING SPEEDOMETER DIED AND WAS REPLACED 1 MONTH AGO. THE NEW ONE IS FAULTY AGAIN OR SET-UP WRONG. THIS IS DANGEROUS! *TR

May 27, 2013

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT ACCURATELY DISPLAYING THE LEVEL OF FUEL IN THE VEHICLE. AS A RESULT, THE VEHICLE STALLED WHILE DRIVING 35 MPH DUE TO LOW FUEL ALTHOUGH THE FUEL GAUGE INDICATED THAT THE TANK WAS HALF FULL. THE CONTACT INQUIRED WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN I.D. NUMBER: 12V076000 (ELECTRICAL SYSTEM: SOFTWARE) BEFORE PURCHASING THE VEHICLE AND THE MANUFACTURER ADVISED THAT THE VEHICLE DID NOT FALL UNDER THE RECALL. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 500.

Aug 29, 2012

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

4 complaints

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 50 MPH AND SLOWING DOWN IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT HESITATED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Dec 10, 2019

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, IT WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE SOLENOID NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING SAME FAILURES AS MENTIONED IN NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,499.

Feb 20, 2015

I WAS PARKED ON A SLOPE, WITH ABOUT 1/8 A TANK OF GAS AND THE VAN WOULD NOT START. I WAS ABLE TO START THE VEHICLE AFTER I PUT IT IN NEUTRAL AND ROLLED IT TO LEVEL GROUND. I GOOGLED THE PROBLEM AND FOUND OUT THERE WAS A RECALL, WHICH I WAS NEVER INFORMED ABOUT. I TOOK THE VAN INTO THE LOCAL NISSAN SHOP AND THEY PERFORMED THE RECALL FIX. WHEN I ASKED WHY I WASN'T NOTIFIED OF THE RECALL, THEY SAID THAT MY VEHICLE WAS MANUFACTURED AFTER THE DATES COVERED BY THE RECALL, BUT IT WAS OBVIOUSLY AFFECTED BY THE SAME ISSUE (AND THAT THE DATES IN THE RECALL MUST BE "OFF"). THE RECALL NUMBER IS 12V076000, IT COVERS VEHICLES MANUFACTURED BETWEEN 7/29/2010 AND 2/21/2012. MY VEHICLE WAS MANUFACTURED ON 2/23/2012, AND HAS THE SAME ISSUE. *TR

Dec 10, 2012

CAR WAS PARKED ON A PARKING LOT ON A VERY SLIGHT DECLINE. LOW FUEL INDICATOR JUST CAME ON BUT DISTANCE TO EMPTY INDICATOR STILL SHOWS 50+ MILES. VEHICLE STARTED AT FIRST BUT STARTED TO SHUDDER AND THEN ENGINE DIED. TRIED RESTARTING A FEW TIMES BUT IT WILL JUST SHUT OFF RIGHT AWAY. ALL ELECTRICAL COMPONENTS WERE FINE (RADIO, LIGHTS, ETC). HAD TO PUT 2 GALLONS OF GAS TO GET IT TO START AGAIN. DROVE TO THE GAS STATION RIGHT AWAY AND FILLED IT UP WITH ONLY 14.5 GALLONS OF TANK. MANUAL SAYS VEHICLE HAS 20 GALLON FUEL TANK CAPACITY. I WAS AWARE OF THE RECALL (CAMPAIGN: 12V076000) BUT INITIALLY THOUGHT THAT MY VEHICLE WAS NOT INCLUDED SINCE THE CAMPAIGN WAS BACK IN MARCH 2012 AND I BOUGHT THE VEHICLE IN JULY 2012. WAS LATER CONFIRMED BY NISSAN CONSUMER AFFAIRS AND DEALER SERVICE ADVISOR THAT MY CAR WAS INDEED NOT INCLUDED IN THE RECALL. HOWEVER, CAR SHOWS SIMILAR SYMPTOMS WITH SAME MODEL CARS THAT WERE RECALLED. *TR

Sep 07, 2012

FUEL/PROPULSION SYSTEM

4 complaints

SE ME PRENDI UNA. SEAL EN LA PANTALLA. LO LLEVE MECNICO. U ME APARECE EL CODIGO PO101 Y AL LEERLO DICE. PROBLEMAS. DE LA CONDUCION GASOLINA AL MOTOR. MALO EL FLUJO GASOLINA TENGO TEMOR. PUES. ANDO CON 3 NIAS. QUE SE. VAYA. A PARAR MI CARRO Y UN ACCIDENTE

Apr 18, 2019

MULTIPLE TIMES GOT INTO THE VEHICLE (NO SPECIFIC TIME THIS WOULD OCCUR) AND ATTEMPTED TO START THE VEHICLE. THE VEHICLE WOULD START AS IT WAS IN THE PARK POSITION. WHEN THE VAN WOULD BE PLACED IN REVERSE IT WOULD ENGAGE AND BACKING UP WOULD OCCUR. ONCE THEN THE VEHICLE WAS PLACED IN DRIVE, THE VEHICLE WOULD THEN SHUTTER AND THEN STALL OUT. THIS DID OCCUR TWICE WHILE DRIVER WAS PULLING OUT, AND THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. AFTER MULTIPLE ATTEMPTS THE VEHICLE WOULD FINALLY START. AFTER THE FIRST TWO TIMES THIS OCCURRED, WE STARTED DOCUMENTING THE AMOUNT OF FUEL IN THE VEHICLE AND EACH TIME THIS OCCURRED IT WAS ON OR BELOW A QUARTER OF A TANK OF GAS. SINCE KEEPING AT LEAST A 1/2 TANK OF FUEL, THE VEHICLE HAS NOT EXHIBITED THIS BEHAVIOR. THE VEHICLE WAS TAKEN TO LOCAL MECHANIC TO BE LOOKED AT. AFTER ASSESSING THE VEHICLE BASED ON OUR DESCRIPTION, THE MECHANIC STATED THAT THE VEHICLE NEEDS TO BE TAKEN TO A NISSAN DEALER DUE TO BEING A TSB OUT ON THIS YEAR AND MODEL OF VEHICLE. PRIOR TO THIS ISSUE, THE VEHICLE WOULD SHUTTER AFTER BEING STOPPED IN DRIVE (STOP SIGN, PULLING OUT MOVING FORWARD, OR ACCELERATING UP A HILL). TESTING WAS DONE, AND CODE P0500 WAS LISTED. WE HAD THE MASS AIR FLOW SENSOR CHANGED, NEW BATTERY, AND UP /LOWER MANIFOLD GASKETS CHANGED, IN ATTEMPT TO FIX THIS ISSUE. AFTER EACH OF THESE SERVICES WERE DONE, THE VEHICLE DID RUN SOMEWHAT BETTER, BUT STILL OCCURS OFF AND ON.

Feb 20, 2019

THERE IS A FUEL SYSTEM GLITCH IN THE SOFTWARE. THE CAR STALLS WHEN IDLING OR TRAVELING AT SPEEDS LOWER THAN 40 MPH. IT ALMOST ALWAYS HAPPENS AT STOP LIGHTS OR STOP SIGNS AS WELL. SOMETIMES THE CAR WILL NOT EVEN DRIVE BUT IT WILL REVERSE. I AM ABLE TO REVERSE OUT OF A PARKING SPOT BUT AM NOT ABLE TO DRIVE FORWARD. IT IT'S VERY INCONSISTENT AND WILL HAPPEN FREQUENTLY FOR WEEKS, THEN GO A COUPLE WEEKS WITHOUT HAPPENING BEFORE IT STARTS BACK AGAIN. A MESSAGE POPS UP ON THE SCREEN ABOUT A SOFTWARE ERROR WHEN THE PROBLEM HAPPENS. IT IS THE EXACT PROBLEM THAT HAS BEEN RECALLED FOR THE 2011-2012 QUESTS BUT MY VIN NUMBER DOES NOT MATCH THE RECALL. I HAVE TAKEN IT TO GET REPAIRED TWICE AND NO ONE COULD FIND THE PROBLEM. AFTER IT WOULD NOT DRIVE AT ALL YESTERDAY, A NEW MECHANIC FOUND THE PROBLEM AND THE BULLETIN ABOUT THE RECALL BUT NISSAN WILL NOT COVER IT BECAUSE MY VIN NUMBER DOESN'T MATCH.

Jun 28, 2018

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHEN THE FUEL TANK REACHED A QUARTER TANK AND THE VEHICLE WAS IN A DECLINE, THE VEHICLE SHUT DOWN. THE VEHICLE WAS COASTED TO THE BOTTOM OF THE DECLINE FROM WHERE THE CONTACT PROCEEDED TO PURCHASE FUEL AND FILLED THE TANK ABOVE A QUARTER OF THE TANK. THE DEALER WAS CONTACTED (COUGHLIN AUTOMOTIVE IN NEWARK, OHIO) WHERE IT WAS DIAGNOSED THAT ONE OF THE FUEL SENSORS WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Aug 11, 2017

TIRES,WHEELS

4 complaints

MANUFACTURER TIRES DEFECTIVE/BALD CAUSED LOSS OF TRACTION AND SPINNING. COULD NOT MAKE IT UP THE DRIVEWAY. *TR

Sep 19, 2014

THIS IS A FORMAL COMPLAINT TO THE TIRES/WHEELS THAT NISSAN HAS SELECTED FOR PLACEMENT ON THE 2012 NISSAN QUEST.THE TOYO A22 235/55/18 TIRES ARE COMPLETELY WORN AT 26,000 MILES.WE DID NOT DISCOVER THE ISSUE WITH THE TIRES UNTIL A THIRD PARTY INSPECTED THE VEHICLE.THE VEHICLE WILL NOT PASS INSPECTION.ALL SERVICE HAS OCCURRED AT A NISSAN AUTHORIZED DEALER AT THE RECOMMENDED INTERVALS.THE SERVICE GROUPS AT SHEEHY NISSAN AND GRAPEVINE NISSAN DID NOT ALERT US TO THE DANGERS.I HAVE SPOKEN WITH NISSAN REGIONAL CONSUMER AFFAIRS AND ALERTED THEM TO THE CONCERN AND ISSUES SURROUNDING THE RAPID WEAR.IT IS OUR BELIEF THAT THE NISSAN QUEST IS TO HEAVY FOR THE TIRES THAT WERE SELECTED ON THE VEHICLE, AND/OR THE TIRE IS DEFECTIVE. NISSAN REGIONAL CONSUMER AFFAIRS HAS DECIDED NOT TO INTERVENE, OR ASSIST ON OUR BEHALF.ACCORDING TO NISSAN EMPLOYEE [XXX],NISSAN DOES NOT HAVE INFORMATION ON THE TOYO A22 TIRE,OR KNOWLEDGE OF WEIGHT CHARACTERISTICS&WHAT CONSTITUTES ABNORMAL WEAR. WHEN EXPLAINING I WAS RECORDING THE CALL SHE ABRUPTLY HUNG UP. SHE DID STATE THAT THE TIRE WAS SOFT&DID NOT HAVE A WARRANTY. IN ADDITION, SHE STATED THAT NISSAN DOES NOT HAVE ANY RESPONSIBILITY TO THE CONSUMER REGARDING THE TIRES,& THAT THE ENTIRE MATTER IS TOYO'S RESPONSIBILITY.I REQUESTED TO SPEAK WITH A SUPERVISOR & WAS DENIED. I ASKED IF THE COMPLAINT COULD BE REPORTED.SHE SAID THERE WAS NO OTHER MECHANISM TO REPORT THIS WITHIN NISSAN. ACCORDING TO TOYO THE A22 235/55/18 TIRE IS A CUSTOM PART MANUFACTURED TO NISSAN SPECS.AFTER CONDUCTING AN INTERNET SEARCH THERE ARE MANY MENTIONS OF NISSAN QUEST TIRES WEARING EARLY.MY BELIEF IS THAT NISSAN HAS NOT ACCURATELY CALCULATED THE VEHICLE WEIGHT CORRECTLY,&HAS CHOSEN TIRES THAT CAN JEOPARDIZE THE SAFETY OF THE PASSENGERS&MOTORISTS. AN ADDITIONAL COMPLAINT FOR TOYO IS BEING FILED STATING THAT THE TIRE IS NOT ROBUST ENOUGH FOR THE VEHICLE WEIGHT IT IS HANDLING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 07, 2014

I HAVE 20,000 MILES ON MY CAR AND MY TIRES NEED REPLACING! I PURCHASED IT NEW IN APRIL 2012. I HAVE HAD IT FOR A YEAR AND A HALF. I DRIVE IT CAREFULLY AND HAVE THE TIRES ROTATED WHEN NEEDED. I HAD A FLAT ON MONDAY ON MY WAY TO WORK. THAT EVENING I HAD IT LOOKED AT FOR REPAIR. IT CANNOT BE REPAIRED. THE TIRE TREAD IS VERY LOW. THEY ARE BRIDGESTONE TURANZA. I BOUGHT A VAN BECAUSE I'M DRIVING CHILDREN AROUND FREQUENTLY. WHY COULDN'T NISSAN PUT BETTER TIRES ON THIS VEHICLE? WHEN YOU BUY A NEW CAR, YOU ASSUME THAT YOU WON'T HAVE TO REPAIR ANYTHING FOR SEVERAL YEARS. NOW I HAVE TO BUY A NEW SET OF TIRES AT CHRISTMAS TIME! I AM REALLY UNHAPPY! I CHECKED THIS SITE TO SEE IF THERE IS A RECALL ON TIRES. I CERTAINLY HOPE SO! *TR

Nov 30, 2013

I BOUGHT A 2012 NISSAN QUEST ALMOST 2 YEARS AGO. I HAVE 20,000 MILES ON THE VEHICLE AND THE TIRES ARE HORRIBLE! THEY ARE BRIDGESTONE TURANZA EL 400. THEY ARE FEATHERING AND BALDING. IT IS VERY DIFFICULT TO DRIVE IN THE RAIN OR OTHER WEATHER CONDITIONS. THESE TIRES HAVE BEEN ROTATED EVERY 5,000 MILES...IT IS EXTREMELY FRUSTRATING THAT YOU BUY A 30,000 VEHICLE AND HAVE TIRES THAT AREN'T WORTH ANYTHING ON IT! *TR

May 06, 2013

FUEL SYSTEM, GASOLINE

4 complaints

MY NEW 2012 NISSAN QUEST GOES DEAD AND WILL NOT START WHEN SITTING ON A DOWNHILL SLOPE IN THE FRONT. IT HAS GAS BUT IT WILL SPUTTER AND WILL NOT START. MY DRIVEWAY GOES DOWNHILL AND I CANNOT EVEN PARK IN DRIVEWAY I HAVE TO PARK ON THE SIDE OF THE ROAD. WHEN THIS FIRST HAPPENED I PUT VAN IN NEUTRAL TO POSSIBLY GET IT LEVEL AND WITHOUT NOTICE THE BRAKES WOULD NOT WORK WHEN IN NEUTRAL AND MY BRAND NEW VAN RAN THRU THE GARAGE DOOR!!!!! WHEN YOU PAY ALL THAT MONEY FOR A NISSAN THAT YOU CONSIDER RELIABLE REALLY BOTHERS ME!!! TAKING IT TO THE DEALER TODAY WE WILL SEE WHAT COMES OF IT. *TR

Apr 10, 2012

Crash: 1

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FUEL GAUGE DISPLAYED THAT THE FUEL TANK WAS HALF FULL AND THE CONTACT ADDED AN ADDITIONAL ONE FOURTH A TANK OF GASOLINE BUT THE VEHICLE STILL WOULD NOT START. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 3000.

Apr 06, 2012

VAN WAS PARKED NOSE DOWN ON APPROX. 10 TO 12 DEGREE HILL. VAN REFUSED TO START AND HAD BE TOWED TO DEALER. WAS TOLD NISSAN WAS AWARE OF THE PROBLEM AND WAS WORKING ON A FIX. WAS THAN TOLD TO KEEP AT LEAST HALF A TANK OF GAS IN VAN AT ALL TIMES. *TR ....

Mar 01, 2012

VEHICLE STALLED WHILE TRAVELING UP A 2-3% GRADE. IT APPEARED TO RUN OUT OF FUEL ALTHOUGH THE NAVIGATION DISPLAY INDICATED THERE WERE 21 MILES UNTIL EMPTY. THE FUEL GAUGE ALSO INDICATED FUEL REMAINED. THE VEHICLE WAS TRAVELING ABOUT 45 MPH AND FORTUNATELY IT COASTED TO THE TOP OF THE GRADE. AT THAT POINT, THE ENGINE BEGAN RECEIVING FUEL ONCE AGAIN AND KICKED IN. THIS APPEARS TO BE SIMILAR TO PROBLEMS ENCOUNTERED ON THE 2011 MODEL YEAR. THE VEHICLE WAS TRAVELING ON A TWO LANE NARROW ROAD AROUND A BLIND CURVE WITH NO PLACE TO PULL OFF. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION HAD THE VEHICLE'S MOMENTUM NOT CARRIED IT TO THE TOP OF THE GRADE. CONTACTED THE NISSAN DEALERSHIP WHERE PURCHASED ON 02/06/2012 AND THE GM STATED THAT IT WAS THE SECOND CALL ABOUT A 2012 QUEST FUEL ISSUE HE HAS RECEIVED. THE OTHER INVOLVED A VEHICLE PARKED ON AN INCLINE THAT WOULD NOT START AND APPEARED TO NOT BE GETTING FUEL ALTHOUGH THE NAVIGATION AND GAUGE INDICATED THERE WAS FUEL IN THE TANK. WHEN ADDITIONAL FUEL WAS ADDED THAT VEHICLE STARTED. ALSO CONTACTED NISSAN CONSUMER AFFAIRS ON 02/06/12 AND FILED A COMPLAINT PROVIDING THEM WITH DETAILS OF THE SITUATION. HAVE NOT HEARD BACK FROM THE DEALERSHIP OR NISSAN AS OF 02/11/2012. *TR

Feb 11, 2012

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

2 complaints

My Brake system was flushed but my brake light and battery and ABS LIGHT stays on flickering I was driving my vehicle at high speed and it it just stalls with no warning... I have to wait 20 mins or more before it'll start again. It has bn doing this for an entire year..driving full speed with no warning just shut down in middle of traffic

Aug 09, 2021

Traveling at a high speed of 75 vehicle without warning stalls can't give any gas... Will not restart to after it has sat for about 20 mins then it will start and stall out again..ABS light and brake battery light keeps jumping on and off

Aug 09, 2021

VEHICLE SPEED CONTROL

2 complaints

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A WALL. THE CONTACT SUSTAINED INJURIES AND THE VEHICLE WAS DAMAGED EXTENSIVELY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A LOT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

Jul 14, 2014

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS 2012 NISSAN QUEST. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE ENGINE RPMS INCREASED ABNORMALLY AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO STOP THE VEHICLE ON THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE FAILURE FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V076000 (ELECTRICAL SYSTEM: SOFTWARE). THE CONTACT STATED THE FAILURE COULD HAVE BEEN RELATED TO THE RECALL REPAIR BECAUSE THERE WERE NO FAILURES PRIOR TO THE VEHICLE BEING SERVICED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

Jan 16, 2013

ENGINE AND ENGINE COOLING

2 complaints

MY NEW 2012 NISSAN QUEST WAS PARKED IN MY DRIVEWAY WITH THE FRONT SLIGHTLY FACING DOWN LOOKING AT THE ROAD WITH LESS THAN QUARTER TANK OF GAS. THE VAN WOULD START BUT WOULD NOT STAY IDLE AND THE DASH BOARD INDICATED THAT THE VAN HAD ENOUGH GAS TO GO 25 MILES. I HAD TO PUT THE VAN IN NEUTRAL TO ROLL IT DOWN THE STREET (FLAT SURFACE) BEFORE IT CAN BE STARTED AND KEPT ON IDLE. WHEN YOU ROLL THE VAN DOWN IN NEUTRAL WITH THE ENGINE OFF YOU LOOSE YOUR POWER BRAKES, SO I HAD TO MAKE SURE THERE WERE NO CARS COMING FROM EITHER SIDE. I REPORTED THE INCIDENT TO THE NISSAN DEALER, ALSO FILED A COMPLAINT WITH THE MANUFACTURER, AND THE DEALER KEPT THE CAR FOR COUPLE OF DAYS BUT COULD NOT FIND ANYTHING WRONG WITH IT. I WAS TOLD BY THE DEALERSHIP THAT NISSAN ENGINEERING TEAM WILL BE CONTACTING ME FOR FURTHER ACTION, AND IN THE MEANTIME I AM SUPPOSED TO KEEP THE GAS TANK FILLED ABOVE THE 1/4 TANK MARK AT ALL TIMES. FOR US (WITH OUR QUEST), IT IS ONLY AN ISSUE WHEN THE GAS TANK IS LOW ON GAS BELOW THE 1/4 TANK MARK AND IT IS PARKED IN AN INCLINE WITH THE FRONT FACING DOWN OR DURING A SHARP VEHICLE TURN WITH THE GAS TANK VERY LOW. HOPEFULLY NISSAN WILL FIND A FIX FOR THIS SOON, BECAUSE I AM CONCERNED FOR THE SAFETY OF MY FAMILY. *TR

Feb 05, 2012

PURCHASED A BRAND NEW 2012 NISSAN QUEST JUST WEEKS AGO, CURRENT MILEAGE 320. ENGINE STALLED WITH LITTLE LESS THAN QUARTER TANK OF GAS IN A SLOW TURN. COMPUTER INDICATED THAT THE VAN HAD ENOUGH GAS FOR 30 MILES TRAVEL. LUCKILY THERE WAS NO CARS BEHIND US, SO I WAS ABLE TO APPLY THE BRAKE AND RESTART THE CAR TO THE NEAREST GAS STATION. CONTACTED THE SERVICE DEPARTMENT THE NEXT DAY, THE SERVICE ADVISER ADVISED ME TO MAKE SURE NOT TO LET THE GAS TANK GO DOWN BELOW 1/4 TANK. AFTER READING ALL OTHER COMPLAINTS FROM CURRENT QUEST OWNERS, I WILL BE CONTACT THE MANUFACTURER, INCLUDING THE DEALERSHIP FIRST THING TOMORROW. I AM NOT SURE IF I CAN RETURN THE VEHICLE, EVENTHOUGH IT HAS BEEN LESS THAN 30 DAYS SINCE THE PURCHASE DATE.

Jan 29, 2012

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I purchased the van and noticed that at times it would suddenly de-accelerate and drop from whatever speed im doing and refuse to speed up even if I press the gas peddle to the floor. Id come up to a stop sign and stop, then at times it wouldnt accelerate, even with the peddle to the floor, it would barely move forward. I brought it back to the person I purchased it from tried to describe what happened, they had someone check the transmission and said it was fine. Its continued to do this, and has almost caused crashes because it does it periodically and without warning on inclines, at red lights, if I driven a long distance (i.e. 1hr or so) etc, and when stopped. Its done this especially when it comes to hills, its terrifying but I have no other vehicles and now only drive it locally, avoid hills, and only if I absolutely have to. This is my first Nissan and wasn't aware of issues like this as I typically buy Buick's, so I researched Nissan issues and recalls and recently saw a recall from October 2025 related to the fuel pump injector system reset that describes what ive experienced exactly, but when I took it to the Nissan dealership in Saratoga NY, they said its not a recall, just a warning for my model and year, and they would need to charge me to inspect it, and didnt advise if it was repairable. Anyone else who has this model Nissan I would want warned immediately, and I mean immediately. Its scary seeing other vehicles coming up behind me and I dont know if my van will accelerate or not, I took out a loan to buy this vehicle and am still paying it off. I cant buy another right now. The actual recall for what appears to be the same issue came out for 2013 and newer Nissans but again, should include this model for year 2012. Those of us with this vehicle should be included in the recall so we can drive safely as well. Please make this update to the recall asap. Thank you for your time and consideration to review this

Nov 22, 2025

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

My van is not accelerating properly, it seems to idle out and does not go over 20 mph it idles on acceleration decline. i could not get out of way fast enough if traffic was busy.

Dec 08, 2024

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

Have fixed myself Ac compressor kit about 97,051miles on [XXX], maf sensor, two vvt solenoids having driven it 20,000 miles in five years trying to rid light. Nov 2019 purchased at 94,719 miles. Roberts nissan of manchester, tn checked and serviced on [XXX] at 95,186 milles in excellent condition. Light will not stay off for power train system, cam timing bank, timing chains, vct camshaft timing vct, power supply circuit. Nissan did replace recall ABS actuator. Had checked Cookeville Nissan [XXX] light on and they turned off saying it checked ok after a cold start for $230. It is loud now at 114,998 miles! This auto must have defective parts since Gateway has serviced it regularly. I am concerned about driving. Talked to consumer affairs of Nissan and was told it was over 65,000 miles and not valid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 22, 2024

SERVICE BRAKES

1 complaint

The contact owed a 2012 Nissan Quest. The contact stated while shifting the vehicle into reverse, the vehicle launched forward at high speed without any warning. The contact pressed on the brake pedal, but it failed to stop the vehicle, causing the contact to loss control and drive into a ditch and crashing a tree causing the vehicle came to a complete stop. The air bags did not deploy. The contact suffered injuries to the left leg and foot and head and seek medical attention. A police report was filed. The vehicle was deemed totally loss from the insurance company. The manufacturer was contact and stated that there was no recall for the failure and did not provide any assistance. The failure mileage was 50,000.

Aug 23, 2023

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

Instumrnt panel goes blank, often stays off. Sometimes have to pull over to turn off vehicle and turn back in. Rarely works when this is done.

May 17, 2022

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

CVT transmission is failing, it is very very common with Nissan.

Aug 30, 2021

AIR BAGS,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

1 complaint

AIRBAG LIGHT COMES ON AS SOON AS CAR IS IN IGNITION AND STAY WHEN CAR IS STATIC. THE LIGHT STAYS ON EVEN IN MOTION. THE DEALER FIXED THIS ISSUE AND ANOTHER LIGHT CAME ON. I AM BEEN TOLD TO PAY ANOTHER 3000 DOLLARS TO FIX THE SEAT.

Jan 28, 2021

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

THE LCD SCREEN ON THE DASH DOOR KEEPS ACTING CRAZY LIKE SCRAMBLING AND IT HAS NOW JUST GONE COMPLETELY BLACK

Jan 09, 2021

ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES

1 complaint

I WAS SOLD A DECEPTIVE VAN AT THE END SEPT 2020, I DID A TEST DRIVE WITH THE SALESMAN, POINTED OUT SEVERAL ISSUES WITH THE VAN LIKE CHECK ENGINE LIGHT ON, TRACTION LIGHT ON, AIR BAG LIGHT ON, REMOTE MISSING TO CONTROL TV, THE SALESMAN TOLD ME NOT TO WORRY ABOUT ALL THE LIGHTS THAT'S ON HE WILL GET THAT FIX AT A LATER DATE AND TO BUY THE TV REMOTE AND A DEDUCTION WILL BE APPLIED TO MY CONTRACT. I WAS FINE WITH THAT, BUT THAT HASN'T BEEN THE CASE. I ADMITTEDLY START TO FIND OTHER ISSUE WITH THE VAN THE MORE I DROVE IT LIKE THE REAR WIPER MOTOR IS NOT WORKING, THE COMPLETE STEERING WHEEL IS NOT WORKING SO THE HORN, CRUISE CONTROL, BLUETOOTH SETTINGS, RADIO VOLUME BUTTON. I HAVE MADE THE SALESMAN A WHERE OF THIS BUT HIS WHOLE TONE CHANGED. I WAS TOLD TO GET WHATEVER ISSUES FIXED MYSELF AND MAYBE A DEDUCTION WOULD BE APPLIED TO MY BALANCE, ONCE AGAIN I SAID BUT THAT'S NOT WHAT WE AGREE ON. SO NOW ITS TIME FOR MY TEMPORARY TAG TO EXPIRE, WAS ISSUED A NEW ONE 3 TIMES BUT HAD TO TAKE IT TO A SHOP TO LET THEM MANIPULATE THE SYSTEM BECAUSE THE VAN WILL NOT PASS MARTA/EMISSION TO GET REGISTER FOR REAL LICENSE PLATE WITH THE CHECK ENGINE LIGHT ON. THE VAN IS MISSING THE CADILLAC CONVERTER AND THE SALESMAN WILL NOT PUT ONE ON SAID YOU DO NOT REALLY NEED IT ON THE VAN. AT THIS POINT HE SAID IN A CONVERSATION WITH ME THAT A PREVIOUS OWNER HAD THE VAN FOR ABOUT A MONTH AND RETURNED IT FOR ISSUES, BUT WHEN I SAID I'M NOT SATISFIED WITH THE VAN AND WANT TO RETURN AS WELL, IT WAS PASS 2 MONTHS NOW AND AS LONG AS THE VAN GETS ME TO POINT A TO POINT B THAT'S ALL THAT MATTERS! ONCE AGAIN THE MORE I DRIVE THE VAN I'M FINDING ISSUES SO NOW THE BUTTON ON THE RADIO GET STUCK WHEN PUSHED IN, CONTROLLING THE HEAT AND AIR IT HAS A MIND OF ITS OWN, SO WHEN I TURN ON THE HEAT, THE AC BUTTON WILL NOT TURN OFF, ALSO THE AUTOMATIC WINDOW BUTTONS DON'T WORK PROPERLY. THIS VAN IS UNSAFE TO DRIVE PERIOD.

Dec 02, 2020

SEATS

1 complaint

HELLO, MY NAME IS [XXX] . I BOUGHT A NISSAN QUEST 2012, AND I'VE HAD IT FOR ABOUT 2 OR 3 YEARS. WHEN I BOUGHT IT, THE SEATS WERE GOOD. OVERTIME, THE SEATS HAVE BECOME WORN OUT. THE HANDLE TO REST YOUR HAND HAS A RIP IN HALF. THE SEAT (DRIVER'S) IS ALSO BEING WORN. I'M NOT SURE IF THE LEATHER IS BAD QUALITY BECAUSE IT'S ONLY BEEN ABOUT 7 YEARS OF USE AND THE LEATHER IS BEING WORN OUT. ADDITIONALLY, THE BACK SEATS ARE IN GOOD CONDITION UNLIKE THE PASSENGER SEAT, WHICH IS BEGINNING TO MIRROR WHAT THE DRIVER'S LOOKS LIKE. I ONLY MENTION THIS BECAUSE I OWN OTHER CARS THAT ARE OLDER, AND I'VE HAD FOR A WHILE AND THE LEATHER ISN'T A PROBLEM. I WANTED TO KNOW IF THIS WAS A RECALL. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jul 19, 2019

AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT STRUCK A UTILITY VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS UNINJURED AND DROVE HERSELF TO THE HOSPITAL FOR EXAMINATION. THE VEHICLE WAS TOWED TO AN IMPOUND FACILITY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Apr 30, 2019

Crash: 1

POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING VARIOUS SPEEDS, THE FUEL TANK GAUGE INDICATED THAT THE TANK WAS EMPTY. THE CONTACT STATED THAT TWO HOURS AFTER FILLING UP THE FUEL TANK, THE TANK WOULD BE EMPTY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO BROWN'S FAIRFAX NISSAN (11010 FAIRFAX BLVD, FAIRFAX, VA 22030, (703)-591-8009) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES PER THE VIN. THE FAILURE MILEAGE WAS 161,000.

Dec 27, 2018

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

THE VAN BEGAN TO SPUTTER AND SEEMINGLY MISFIRE ONCE SHIFTED INTO GEAR. I SUSPECTED A CASE OF CLOGGED FUEL INJECTORS AND PRESSED FIRMLY WITH THE THROTTLE TO CLEAR THE LINE OF DEBRIS. THE VAN THEN STALLED IN THE INTERSECTION AS I WAS MAKING A LEFT TURN, THE TRANSMISSION DISENGAGED ITSELF AND PROVIDED NO GEAR RESISTANCE. FORTUNATELY THE TIMING OF ONCOMING TRAFFIC ALLOWED ME TO COAST OUT OF THE INTERSECTION, USING THE DOWNWARD GRADE OF A NEARBY ALLEY IN ORDER TO EXIT THE STREET. INSPECTION OF THE VAN REVEALED OBD II CODES: P0500 AND P0720. FURTHER INVESTIGATION REVEALED AN EXISTING RECALL FOR AUTOMOBILES OF THIS MAKE, MODEL AND YEAR, THAT EXHIBIT THE EVENTS I HAVE ENCOUNTERED. I BELIEVE THAT RECALL:12V076000 RECALL DATE 02/29/2012 SHOULD BE EXPANDED TO INCLUDE MY VIN DUE TO THE SIMILARITY OF EVENTS ENCOUNTERED AS WELL AS THE HAZARD THEREBY CREATED. I AM FORTUNATE TO HAVE MADE IT THROUGH THE INTERSECTION WITHOUT GETTING T-BONED. BELOW ARE REFERENCE QUOTES AND LINKS THAT FURTHER DESCRIBE THE EXPERIENCE AND ILLUSTRATE THE IDENTICAL CIRCUMSTANCES THAT PROMPTED THE EXISTING RECALL. REFERENCE A: HTTP://P0500.ENGINETROUBLECODE.COM/NISSAN-QUEST P0500 OBD-II DIAGNOSTIC POWERTRAIN (P) TROUBLE CODE DESCRIPTION P0500 OBD-II TROUBLE CODE THE VEHICLE SPEED SENSOR OUTPUTS A 4 PULSE SIGNAL FOR EVERY REVOLUTION OF THE ROTOR SHAFT, WHICH IS ROTATED BY THE TRANSMISSION OUTPUT SHAFT VIA THE DRIVEN GEAR. AFTER THIS SIGNAL IS CONVERTED INTO A P0500 CODE. REASON FOR P0500 CODE THE REASON OF P0500 OBD-II ENGINE TROUBLE CODE IS FUEL COMPOSITION SENSOR CIRCUIT MALFUNCTION. PARTS OR COMPONENTS SHOULD NOT BE REPLACED WITH REFERENCE TO ONLY A P0500 DTC. THE VEHICLE SERVICE MANUAL SHOULD BE CONSULTED FOR MORE INFORMATION ON POSSIBLE CAUSES OF THE FAULT, ALONG WITH REQUIRED TESTING. REFERENCE B: HTTPS://WWW.CARS.COM/RECALLS/NISSAN-QUEST-2012/ SEE ATTACH. THANKS

Aug 01, 2018

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

THOUGH MY VEHICLE WAS NOT SUBJECT TO A RECALL I HAD THE SAME ISSUE AS THE OTHER VEHICLES THAT HAD BEEN RECALLED. WITH 40 MILES LEFT TO GO, ACCORDING TO MY GAUGE, MY VEHICLE STALLED IN TRAFFIC, ON TWO DIFFERENT OCCASIONS, WHILE TURNING LEFT INTO GAS STATIONS. WHEN I PRESENTED THIS ISSUE TO A DEALER AND TO NISSAN AMERICA I WAS TOLD MY VEHICLE WAS NOT SUBJECT TO A RECALL, EVEN THOUGH IT WAS FOR THE SAME PROBLEM AND REQUIRED THE SAME REPAIR AS THE RECALLED VEHICLES. I WAS CHARGED OVER $300 FOR REPROGRAMMING MY COMPUTER.

Jul 11, 2016

SEAT BELTS

1 complaint

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING 45 MPH, THE HOUSING OF THE PASSENGER SIDE SEAT BELT, LOCATED BEHIND THE FRONT PASSENGER SEAT, DETACHED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mar 16, 2016

POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

I BOUGHT THIS VEHICLE NOT KNOWING THIS VEHICLE HAD PRIOR OWNER TRANS PROBLEM WITH DEALER. AT ABOUT A MONTH TO TWO MONTH AFTER I BOUGHT THIS VEHICLE AT 68300 IN THE BUSY CALIFORNIA TRAFFIC THE VEHICLE STALLED ON ME FOOT ON THE GAS BUT TRANS IS NOT MOVING. THIS IS THE DIAGNOSIS: DOC CODES P0725 ENGINE SPEED * P0746 PIC SOLIENOID A * P0776 PIC SOLENOID B * P0868 FLUID PRESSURE LOW * P1701 TCM. * P1722 VEHICLE SPEED SIGNAL AND * P1778 STEP MOTOR IN TRANSMISSION CVT TRANS BURNT REPLACEMENT WAS RECOMMENDED AT A COST $ 3110,81 AND LABOR COST $ 1619,00 . TRANS WAS DONE BY AUGUST 14 2014 IN NOVEMBER 2015 THE SAME THING AGAIN TOO MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS TRANS IN CARS AN VANS THE DEALER IS DOING NOTHING ABOUT IT. IMAGINE 3 TIMES SAME VEHICLE AND IT' UNDER 70,000 MILES

Jan 26, 2016

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

1 complaint

MAY 2014, I HAD A WET DRIVER SIDE A PILLAR THAT WAS LEAKING. NISSAN ATTRIBUTED IT TO A DEFECTIVE SUNROOF WITH A CRACK. THE HEADLINER, SUBWOOFER AND AMPLIFIER WERE REPLACED. ON JULY 10, 2015, I TOOK MY CAR TO A FLAGSHIP CARWASH. AFTER MY CAR WAS WASHED I NOTICED WATER ON THE RIGHT SIDE OF THE REAR SUNROOF AND ON THE HEADLINER IN THE REAR OF THE VEHICLE ON BOTH THE RIGHT AND LEFT SIDES OF THE CAR WAS WET IN ALL THE ABOVE NOTED LOCATIONS. MY RADIO ALSO STOPPED WORKING. NISSAN HAD MY CAR FOR FIVE DAYS AND SAID THEY COULD NOT RECREATE THE LEAK OR DETERMINE WHAT WAS WRONG WITH THE RADIO. THEY WOULD NOT LOOK AT THE RADIO AS IT WAS NOT UNDER WARRANTY. I TOOK MY CAR TO A LOCAL RADIO REPAIR SHOP AND THEY DISCOVERED RUST BEHIND THE PANELS IN THE REAR OF THE VEHICLE, IN THE CARGO AREA AND 2 INCHES OF WATER UNDER MY CARGO AREA. VEHICLE WAS PURCHASED FEB 2013 NEW.

Aug 11, 2015

POWER TRAIN,ENGINE

1 complaint

ENGINE MOUNT FOUND BROKEN DURING OIL CHANGE. CHANGED AND FOUND BROKEN AGAIN AT ABOUT 50000. CHANGED AND FOUND BROKEN A THIRD TIME AT 75000.

Jul 21, 2015

AIR BAGS,UNKNOWN OR OTHER

1 complaint

DASH IS CRACKED ALONG PERIMETER OF PASSENGER AIR BAG.

Jul 21, 2015

TIRES

1 complaint

THIS IS A FORMAL COMPLAINT TO THE TIRES/WHEELS THAT NISSAN HAS SELECTED FOR PLACEMENT ON THE 2012 NISSAN QUEST.THE TOYO A22 235/55/18 TIRES ARE COMPLETELY WORN AT 26,000 MILES.WE DID NOT DISCOVER THE ISSUE WITH THE TIRES UNTIL A THIRD PARTY INSPECTED THE VEHICLE.THE VEHICLE WILL NOT PASS INSPECTION.ALL SERVICE HAS OCCURRED AT A NISSAN AUTHORIZED DEALER AT THE RECOMMENDED INTERVALS.THE SERVICE GROUPS AT SHEEHY NISSAN AND GRAPEVINE NISSAN DID NOT ALERT US TO THE DANGERS.I HAVE SPOKEN WITH NISSAN REGIONAL CONSUMER AFFAIRS AND ALERTED THEM TO THE CONCERN AND ISSUES SURROUNDING THE RAPID WEAR.IT IS OUR BELIEF THAT THE NISSAN QUEST IS TO HEAVY FOR THE TIRES THAT WERE SELECTED ON THE VEHICLE, AND/OR THE TIRE IS DEFECTIVE. NISSAN REGIONAL CONSUMER AFFAIRS HAS DECIDED NOT TO INTERVENE, OR ASSIST ON OUR BEHALF.ACCORDING TO NISSAN EMPLOYEE [XXX],NISSAN DOES NOT HAVE INFORMATION ON THE TOYO A22 TIRE,OR KNOWLEDGE OF WEIGHT CHARACTERISTICS&WHAT CONSTITUTES ABNORMAL WEAR. ACCORDING TO TOYO THE A22 235/55/18 TIRE IS A CUSTOM PART MANUFACTURED TO NISSAN SPECS.AFTER CONDUCTING AN INTERNET SEARCH THERE ARE MANY MENTIONS OF NISSAN QUEST TIRES WEARING EARLY.MY BELIEF IS THAT THE TOYO TIRE DOES NOT MATCH THE VEHICLE WEIGHT, OR THE TIRE IS DEFECTIVE. THE RAPID WEAR EXPERIENCED WITH THESE TIRES TIRES CAN JEOPARDIZE THE SAFETY OF THE PASSENGERS&MOTORISTS. AN ADDITIONAL COMPLAINT TO NISSAN IS BEING FILED STATING THAT THE TIRE IS NOT ROBUST ENOUGH FOR THE VEHICLE WEIGHT IT IS HANDLING. MY WIFE HAS EXPERIENCED DIFFICULTY IN WET CONDITIONS WHEN HANDLING THE VEHICLE, I BELIEVE THIS IS DUE TO THE ABNORMAL TREAD WEAR. TOYO HAS OFFERED A 35% WEAR WARRANTY ON THE TIRES. NISSAN HAS DENIED ANY WARRANTY CLAIM OR ASSISTANCE FOR THE INSTALLATION OF THE TIRES. THIS SITUATION REMINDS BE OF THE TIRE RECALLS SURROUNDING THE FORD EXPLORER IN 2000. IT IS MY (SPECULATIVE) BELIEF THAT TOYO OR NISSAN HAVE NOT NOTIFIED THE NHTSA OF THESE CONSUMER COMPLAINTS. THE TIRES MUST BE REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 07, 2014

STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

1 complaint

MY CAR RANDOMLY ACCELERATED ON 2 OCCASIONS , MAY 30, 2013 AND JUNE 27, 2013. THE FIRST INCIDENT RESULTED IN A CRASH, HITTING A POLE, TREE, AND ANOTHER VEHICLE. 2ND INCIDENT WAS A NEAR MISS, ALMOST HAD A HEAD ON COLLISION WITH ANOTHER VEHICLE. MY 9 YEAR OLD SON AND I WERE IN THE CAR. NO RESOLUTION FROM NISSAN. THEY ARE NOT CONCERNED ABOUT SAFETY. WANT ME TO TAKE CAR BACK WITHOUT ANY EXPLANATION. *TR

Jul 23, 2013

Crash: 1

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

I WAS GOING TO GET GAS FOR MY NISSAN QUEST, THE READING SAID I HAD 30 MORE MILES TO GO BEFORE EMPTY. I DROVE AROUND THE CIRCLE IN THE ROAD AND MADE THE TURN ONTO THE ROAD AND MY CAR STALLED. I WAS ALMOST HIT BY A TRUCK BEHIND ME, BUT IT SWERVED OFF THE ROAD TO AVOID MY CAR. *TR

May 19, 2013

ENGINE,VISIBILITY/WIPER

1 complaint

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT AFTER ACCELERATING FROM A COMPLETE STOP, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED TO CLEAR THE ENTIRE WINDSHIELD, WHICH CREATED A BLIND SPOT. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 34. UPDATED 7/15/13 *CN THE CONSUMER STATED THE STALLING HAS PROGRESSED, WHICH ALSO OCCURRED WHILE THE VEHICLE WAS IN REVERSE. UPDATED 07/22/13

Apr 10, 2013

STEERING,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

3 MONTHS AFTER PURCHASING A BRAND NEW 2012 NISSAN QUEST (PURCHASED VEHICLE ON 04/15/2012), I WAS DRIVING DOWN A HILL AT A LOW RATE OF SPEED WHEN THE ENGINE SHUT OFF AND THE CAR STATED THERE WAS NO MORE GAS, EVEN THOUGH THERE WAS A QUARTER TANK. CARS BEHIND ME SLAMMED ON THEIR BRAKES AND LUCKILY WE WERE NOT HIT. I PUT THE CAR IN NEUTRAL AND AFTER COASTING DOWN THE HILL AND REACHING A LEVEL PART OF THE ROAD, MY CAR STARTED AGAIN AND TOLD ME THAT I HAD A QUARTER TANK. AFTER TAKING THE CAR TO THE DEALER, I LEARNED THERE WAS AN OPEN RECALL CAMPAIGN (NHTSA RECALL 12V076) ON THE 2012 QUEST AND THE REMEDY WAS NOT PERFORMED PRIOR TO ME PURCHASING THE VEHICLE, WHICH IS AGAINST REGULATIONS AS THE RECALL CAMPAIGN WAS STARTED BY NISSAN BEFORE I PURCHASED THE VEHICLE. ON 06/20/2012 (1 DAY AFTER THE INCIDENT) I TOOK THE CAR TO A NISSAN DEALER TO BE REPAIRED AND THE PROBLEM WAS SUPPOSEDLY FIXED AT TOWN CENTER NISSAN UNDER R/O NUMBER 6012078/1. ON SEPTEMBER 26TH I STARTED TO TURN INTO AN INTERSECTION ON A GREEN ARROW WHEN MY CAR SHUT OFF AND SAID I WAS OUT OF GAS, (A MINUTE PRIOR TO THAT THE CAR SAID I HAD 37 MILES AND A QUARTER TANK LEFT). I WAS ALMOST REAR ENDED (THE CAR HAD TO SWERVE INTO ANOTHER LANE) AND GOOD SAMARITANS PUSHED ME INTO A PARKING LOT CLOSE BY. I REALIZE THAT NHTSA HAS ALREADY ACTED ON THE PROBLEM MY CAR EXPERIENCED, BUT I FEEL SOMETHING SHOULD BE DONE WITH REGARDS TO THE DEALER "GWINNETT PLACE NISSAN" WHO SOLD ME THE CAR WITHOUT FIRST FIXING THE PROBLEM (SINCE IT WAS A BRAND NEW CAR). I ALSO WANT NHTSA TO BE AWARE THAT THE "FIX" SO FAR HAS NOT WORKED FOR MY VEHICLE. WE ARE GIVING THEM A "FINAL REPAIR OPPORTUNITY NOTICE" VIA THE LEMON LAW. *TR

Sep 28, 2012

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH AND APPROACHED A TRAFFIC STOP SIGNAL. WHEN PULLING OFF FROM A COMPLETE STOP, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM OR GENERATE A TROUBLE DURING THE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 7/31/12 *CN UPDATED 08/01/12

Jul 11, 2012

2012 NISSAN Quest Problems & Complaints

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