How many problems does the 2020 NISSAN Sentra have?

The 2020 NISSAN Sentra currently has 192 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2020 NISSAN Sentra?

The most common problems reported for the 2020 NISSAN Sentra are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2020 NISSAN Sentra problem data come from?

All problem and complaint data for the 2020 NISSAN Sentra comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2020 NISSAN Sentra Problems

STEERING

37 complaints

The contact owns a 2020 Nissan Sentra. The contact received notifications of NHTSA Campaign Numbers: 23V581000 (Steering) and 21V461000 (Steering). The contact stated that while in reverse(R) and turning the steering wheel, the contact observed a clicking sound coming from under the front of the vehicle. The contact stated there was no warning light or messages displayed. The vehicle was taken to a dealer where the contact was informed that the tie rods needed to be replaced. The contact was unsure if the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,900.

Dec 10, 2025

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, there was an abnormal clicking sound coming from the front of the vehicle with the steering wheel vibrating violently. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tie rods. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V581000 (Steering); the VIN was included, and the vehicle was repaired in September 2024. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 57,000. The VIN was not available.

Jul 21, 2025

The contact owns a 2020 Nissan Sentra. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated when the vehicle was driven over a pothole and the steering wheel shook erratically. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The contact was advised to take the vehicle to the dealer for diagnostic testing. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was advised to schedule an appointment for a diagnostic test. The vehicle was not diagnosed or repaired by the independent mechanic. In addition, the contact stated that upon an inconclusive diagnostic test, all four tires were replaced and balanced, and the tie rod was replaced however, the failure reoccurred. The manufacturer was not made aware of the failure. The contact referenced Voluntary recall PM985; however, the vehicle was not included in the recall. The failure mileage was 50,000.

Dec 16, 2024

The contact owns a 2020 Nissan Sentra. The contact stated while driving at undisclosed speeds, the steering wheel had an excessive amount of play. While driving over a pothole, the vehicle shook abnormally. While reversing, there was an abnormal thumping sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle should not be driven. The mechanic determined that the steering rack was badly worn, and the tie rod needed to be replaced. The vehicle was towed to the local dealer, who informed the contact about NHTSA Campaign Number 23V581000 (Steering). The dealer diagnosed the vehicle and determined that the steering rack and tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim. The failure mileage was approximately 32,000.

Oct 23, 2024

The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at various speeds, the front end of the vehicle was vibrating abnormally. Additionally, there was a clicking sound while turning the steering wheel in either direction. The cause of the failure was not yet determined. The failure mileage was 114,000. VIN tool confirms parts not available.

Aug 20, 2024

+ 32 more complaints for this component

FORWARD COLLISION AVOIDANCE

25 complaints

My ABS has messed up multiple times often after traction control is lost I have been lucky enough to not be injured YET this is my daily driver and im self employed and am currently paying almost 1k a month for this car so im forced to drive it even with the car randomly slamming my breaks I took it to the dealership I bought it from after the first incident and they denied knowing anything Im terrified to drive my car if anyone is taling me and im stuck behind a slow driver im at risk of a pile up Every time it rains or snows or is foggy my traction control flashes that its not working Every time the abs has messed up the traction has flashed it wasnt working before Im at a loss on what to do ive reached out to everyone but I guess I just have to drive it until it kills me The dealership and I are not on good terms They lied to me about a previous recalled part breaking being my fault and had me pay out of pocket to fix it there Then They failed to provide the receipts and requested i go to the dealership 2 hours away instead of theirs thats 30 minutes away No one has inspected it for this because they (my dealership) denied knowing it was an issues but I read articles online stating otherwise This has happened multiple times now that I know its going to continue im genuinely scared for my life and am reaching out for this to be looked into and recalled I dont know the dates it happened but if youd take my car to looking to the codes and the system report or whatever you'd see everything yourself and im more than willing to give it to whoever would be capable

Oct 24, 2025

Front collision isn't working. Warning on dash

May 18, 2025

Malfunction Brakes from glares on the road (especially in the rain) And now has a Malfunction warning.

Jun 22, 2024

AEB; Forward & Rear Collision Warning indicator light just showed up on Feb 2024. Dashboard message indicating malfunction

Mar 14, 2024

My vehicle randomly slammed on the brakes twice tonight within a 30 minute span. The first time was on a busy highway going about 45 mph at about 7:00 pm. The second time was on a residential street going about 25 mph at about 8:00 pm. Both times, the dashboard lit up red with hazard lights. Nothing was directly in front of me that would have caused the issue. Mileage is less than 20,000.

Aug 04, 2023

+ 20 more complaints for this component

UNKNOWN OR OTHER

24 complaints

Unknown

Oct 24, 2025

DOOR ACTUATORS ARE NOT WORKING NOT LETTING ME LOCK OR OPEN THE DOORS ON MY FRONT PASSNEGER AND BACK DRIVER SIDE

Sep 26, 2025

Sometimes the driver door doesn’t lock even after clicking the lock button either on the key fob or on the actual door. The car is five years old and has 60,000 miles on it.

Jun 24, 2025

Rear drivers side door doesn't unlock.

May 18, 2025

6 months after purchasing my car off the show room floor the key fob stop locking my doors.

Feb 01, 2025

+ 19 more complaints for this component

ELECTRICAL SYSTEM

16 complaints

Driver side front and rear door locks will not respond to key fob. Rear door won’t lock and front door won’t unlock.

Jul 11, 2025

I purchased m 2020 Nissan Sentra brand new off the showroom floor from Modern Nissan of Winston Salem in April. On [XXX] (in examining the first invoice, the date is incorrect) with only 28, 778 miles my car would not start however, an engine malfunction light, ABS indicator light, forward emergency braking system warning icon, rear automatic braking warning icon and a caution light showed up on and over the dash- board. I called my warranty dept., Nissan, explained the situation as best I could and had the car towed. Upon getting transportation there was told problem was not factory warranty but was chewed by rodents or some small animal; not warranty covered since not Nissan's fault, paid $1194. However, not 24 hours later and after putting down rodent and small animal deterrent had to take car back. Was told they missed something which added to my cost totaling $630. Totally, keeping my car 6 days. Afterwards, getting my car back again on 06/16 the second time I have taken my car back twice. The same malfunction light has come back on with the same indicator icon as forward braking system and the seat belt indicator comes on and the buzzer goes on and off whether the seat belt is on and fastened or not. After researching problems with the 2020 Nissan Sentra, I do not believe any small animal or rodent has done any damage to the electrical system on my car as I have had cars in my driveway for over 25 years with no such damage ever before. I believe Nissan should be held accountable, or my bumper to bumper 110,000-mile 2029 warranty should take care of this, and I should be reimbursed! This type of existing problem can be life threatening to me, any passengers I may have and other drivers on the road! With today's economy, my being [XXX] I cannot continue to pay such huge amounts for a factory malfunction when I have a warranty in place or try to buy another car especially when this one is not paid for!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 27, 2025

99% of the time neither of my back doors will lock or unlock when I either push the key fob or press the door unlock button inside the car. And for the past few days my front driver side door is doing the same thing. It’s a big safety hazard because I have a [XXX] daughter and if we get in an accident or stuck somewhere and I can’t open her door then what? I’ve had to go from the front door and reach to the back to unlock it manually and that’s not always possible to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 13, 2025

I was driving in town, alternator decided to quit working, car went into limp mode on a busy street and I was nearly rear-ended.

Sep 08, 2024

The door lock actuators on both of my rear doors suddenly no longer work. When I hit the button to lock all doors, only my 2 front doors lock. My cars 3 year warranty expired about 5 months ago and I have under 19,000 miles on the odometer. This is a safety issue. What if a carjacker walked up to my car while I’m in it, I lock the doors, and my back doors don’t lock. I could be killed. Not only that, but my car alarm does not even trigger when I open the back door after locking the car with my key fob!!! AND, I cannot find any 3rd party manufacturers of the needed replacement parts for this issue!!! So Nissan makes additional money off customers who have no other option than to purchase their defective parts for replacement, and the owner REMAINS stuck with the same defective OEM parts after paying hundreds (thousands?) for the required repairs. So Nissan is incentivized to NOT fix this problem, as they instead make more money off of it. Do a quick Google search and other 2020+ Sentra owners are experiencing the same issue. Unacceptable. Nissan needs to manufacture a replacement version of these door lock actuators that are not defective and issue a recall. Thank you for your time.

Jul 18, 2024

+ 11 more complaints for this component

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

11 complaints

On June 10 2025 the brake sensor malfunctioned for my 2020 Nissan Sentra This was the secound timeThe first time was about one week before..The brake peddle went down , car brakes ,brakes.I was driving speed limit of 20.There were no cars on the street or object.A yellow triangle appeared on the dash board..It scared me ,This is a safety hazard that can cause a accident.The next morning my car didn't start.There were a few symbols on the dashboard..I had it towed to the car dealer.They put a new battery.I just bought it May 04 2025.I was told no sensors were on, Mechanic didn't find anything. As of now I have bot picked up my car from the car dealer. 06/24/2025

Jun 24, 2025

AEB system has been malfunctioning when driving applying brakes without warning.

Feb 20, 2024

Automatic Emergency Braking and Front Collision Avoidance system has caused the vehicle to brake when there is nothing in front of vehicle, or show "System Malfunction" on the dash. Dealer unable to duplicate but said it happens to most Nissan Sentra's. Found it happens more frequently when there is rain or bad weather.

Mar 02, 2023

At 5:44 on Hwy 50/Elizabeth Ave in Pueblo, CO. The automatic emergency braking system locked up with no reason for it to do so. Thankfully we were not rear ended. I have documented via photograph of this system error alert coming on several times a week while driving this vehicle. It has been to the dealership now twice for this issue and will be making yet another appt to get the car back in again.

Dec 23, 2022

My daughter was driving her 2020 Nissan Sentra the other day and was trying to avoid hitting a dog that ran in front of her car she crashed into a park car. Our Nissan Sentra anti brakes did not stop the car nor make a noise before hitting that parked car. No warning from our car to prevent this head on collision. There is so much damage that our insurance has deemed it a total loss. By the grace of God daughter is physically fine but mentally she is not!! As a parent I felt comfortable with my daughter driving this car at first. I have witness the anti brakes work on our 2020 Nissan Sentra before, when we would get near an object the car would automatically stop! We are now out of a car and I'm still going to owe a balance to my finance company once the insurance pay whatever they're going to pay. This is so unfair and heartbreaking that this important feature on this car failed my daughter when she needed it the most. WHY????????

Dec 03, 2022

Crash: 1

+ 6 more complaints for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

5 complaints

I started hearing a swishing noise like water, i didn't think anything of it till i opened my back driver side door and heard the swishing again. My friend lifted the weather stripping on bottom of door and a-lot of water came gushing out. It had rained alot that year. This could cause electrical issues and body rot. Also my car wont start due to not recognizing the fob. I have to disconnect battery snd reconnect to start my car from time to time.

Aug 27, 2025

I was trapped in my vehicle when my door would not open. I attempted to unlock the door with the key fab, manually, and from reaching through the window and trying from the outside. Despite the lock mechanism showing that the door was unlocked, the door would not open. I attempted to restart the vehicle, but that did not help. I tried several combinations of tactics with no success. I finally had to climb out of the passenger side. I took the car to the dealer where I was informed that the door actuators on both driver's side doors were faulty. All I can think of is what would have happened if the car was on fire or in rising water, and worse, if my children were in the back seat. Or what if I was disabled in some way or elderly? This situation could've been much, much worse. When I contacted Nissan consumer affairs, they refused to take any responsibility for this dangerous design flaw, and I was stuck with a $1500 repair. I hope they are urged to issue a recall.

Jul 09, 2025

The back up camera stops working for awhile. Sensors work but no rear camera pops up when in Reverse.

May 02, 2025

I bought my car in June23 I’ve been having a lot of issue with the car dealership fail uphold there end of the contract

May 29, 2024

The radio will turn it volume up own its own and the doors will lock you in the car and sometimes will not let you unlock the doors from inside or outside.

May 01, 2022

ENGINE

4 complaints

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at various speeds, the vehicle was shuddering with an abnormal rattling sound coming from under the hood. There was no warning light illuminated. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,879.

Jul 21, 2025

Tensioner pulley broke

May 18, 2025

Vehicle is burning oil too fast. First 2 oil changes seems normal but after the next few oil change seem to last a shorter time. Know it’s only lasting 6 weeks.keep getting service know message even though it just went threw service a few days ago Getting check engine light on for lost of power in engine and hearing load nosies coming from engine like cracking loses burned oil buildup even thought this car goes threw regular oil change maintenance. Oil is burning to quick within weeks. Radio loses power when driveing restarts its self as if I turned the car on and off. Car window also loses power the windows won’t go down with the buttons even off car is fully on as if it had child lock on it when it doesn’t happens for a few days goes away then happens again it’s an on and off problem with the windows.

Feb 03, 2024

Engine malfunction when milage at 37000 miles. The service only update computer system of the car and could not address the problem at all.

Jan 26, 2024

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

3 complaints

Vehicle had AEB System malfunctioning. The brakes did NOT work. The emergency brake barely worked. We were driving on Fathers Day to a family gathering and the system and brakes malfunctioned, yes we collided with the Curb and debris on the side of the road cause curb rash to the rims. No major damage. This would be the 3rd this has happened to my vehicle in particular. Dealers say the manufacturer doesn’t cover brake line damage or issue even due to factory fault/ defect.

Jun 26, 2025

Crash: 1

On a few occasions, while driving, the forward collision warning came on causing the car to automatically brake when there were no cars in front of or around the car. Brought the car to dealer and was quoted $2057.50. After that, all 4 automatic door locks stopped working. Brought car to dealer again and was quoted $1375.00 to replace the door actuators for a grand total of $3658.78. Nissan consumer affairs was called and they said they would only cover 50% of the repairs. These items are huge safety issues and Nissan should cover the entire bill.

Feb 02, 2024

While driving my 2020 nissan sentra, my car proceeded to brake on its own while i was depressing the accelerator. A red warning light flashed across the dash that looked like 2 cars colliding. I was able to maintain control of the vehicle, even though it was acting erratically. The braking occurred abruptly startling me and the drivers around me. Thankfully, the car did not cause a collision. The incidence scared me immensely causing my heart to palpitate and raising my blood pressure. I looked for the indicator light in my manual after I had come to a complete stop and was able to calm down after the scare. The warning was the automatic emergency braking with pedestrian detection system warning light. The thing was, there were no pedestrians anywhere near my vehicle, nor were there any other vehicles or objects that could've possibly set the system off. It was clear that this system in my car was malfunction. I'm truly scared to drive my car now. I took the car to the dealer to have it looked at and fixed, however, a couple of weeks later, the same incidence occurred. This time I had my elderly mother in the car with me. She was able to witness what I had previously experienced. It scared her as well. This malfunction is going to cause unnecessary collisions that will result in harm to someone. This malfunction could easily induce an accident. It is also causing unnecessary wear and tear on vehicle due to the forceful nature of the abrupt braking. I will likely be trading this car in because the dealership cannot seem to remedy the problem. i spend a great deal of time in my car, and I cannot take the risk that this car imposes.

Sep 02, 2021

SERVICE BRAKES

3 complaints

Brake caliper piston popped out of brake caliper

Apr 15, 2025

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the vehicle sporadically braked. Additionally, several unknown warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact to replace the battery. The battery was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Aug 01, 2023

WE HAVE OWNED THE CAR FOR ABOUT 7 WEEKS, ON TWO SEPARATE OCCASIONS THE AUTOMATIC FRONT COLLISION BRAKING SYSTEM HAS ACTIVATED ALTHOUGH THERE WERE NO OBSTACLES IN THE ROADWAY AT THE TIME. ON BOTH OCCASIONS I WAS TRAVELLING AT LESS THAN 25 MPH GOING UP HILL.

Oct 20, 2020

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

2 complaints

The AEB - Automatic Emergency Braking sensors are faulty. The system randomly brakes while I am driving with nothing in the cars path to set it off. It happens frequently and without any seemingly reason. It has become very nerve wracking and potentially dangerous. I brought this issue up to a mechanic at the Nissan repair shop and his response was that the car is no longer under warranty and that I am responsible for what would be a costly repair. He suggested taking the car through the car wash frequently. I constantly wipe the front window where the sensors are located, I find this solution to be unacceptable.

Jun 25, 2025

PURCHASED CAR IN OCTOBER 2020. CAR STARTED BRAKING INVOLUNTARY WHILE DRIVING 10-25 MPH. NO OBJECTS WERE IN FRONT OF THE CAR. THIS HAS HAPPENED 4 TIMES. THIS HAPPENED ON MY LAST VEHICLE AND NISSAN HAD A MAJOR RECALL TO CHANGE THE SENSORS/CAMERA. AT THIS TIME THERE IS NO FIX. I HAVE TAKEN MY CAR IN 5 TIMES REGARDING THE 4 TIMES IT HAS BRAKED INVOLUNTARILY. I AM OVER IT. THE A/C ALSO BLEW HOT AIR DUE TO TOO MUCH FREON. MY BATTERY DIED LESS THAN 90 DAYS FROM PURCHASE. THIS CAR HAS BEEN A NIGHTMARE!! I LIVE IN MIAMI AND TRAFFIC IS BAD. I AM WORRIED THAT AN SUV WILL SLAM INTO THE BACK OF ME WHEN THERE IS TRAFFIC AND RAIN. (RAINS MOST OF THE YEAR). I HAVE A 7 YEAT OLD.AND FRAR WE WILL GET REAR ENDED.

Jan 21, 2021

LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

2 complaints

Driving down the road and the camera above on windshield above rearview mirror went out as well as the forward collision braking. Both went out at the same time. The problem was inspected by a certified mechanic shop. It puts people’s lives at risk once each sensors go out limiting the safety features.

Jun 24, 2025

Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.

Apr 23, 2025

STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

2 complaints

The electrical system is a nightmare in this vehicle. My automatic emergency braking system was activating while I was going 60mph on the highway with no vehicles or reasons to have this feature activate. It happened on numerous occasions. I had passengers in the car and they witnessed it. It was very alarming to be cruising along at 50+ mph and the braking system jolted the car to a stop. I also had to replace the battery twice. Had to purchase a portable jump starter. Had to replace alternator. None of these things should be an issue with a 36 mo lease I complained numerous times how I felt the car was a death trap. I asked for a loaner if I left car since it’s a safety hazard and I’m sickly and must get to my dr appts. I was told by dealer that’s not their problem. I broke down at night alone at least 5 times. My gas said a quarter tank yet I broke down for no gas. The radio volume knob never worked. The driver rear door never locked. System malfunction wld constantly flash on my screen. The car made a ticking noise inside when shut down. My heater didn’t work. I opened 2 consumer affairs claims. They put me off everyday. The girl Tyler did NOTHING. This car is a death trap. I think the dealer knew it had electrical problems. I kept car past end of lease for legal proof. I continued to pay. Finally I gave up. 5 hrs b4 inspection they sent a tow truck to take vehicle. I lost all belongings in trunk. They were still using my registration and never contacted me or returned calls or sent any letter to get my belongings. They kept new battery and battery jumper. Plz I need help. Nissan has been nasty to me and my [XXX] mom and instead of offering some money back they want to put me in collections for $1500 for mileage. Which I kept paying lease Plz help us. Nissan resold vehicle. Someone is going to die in that car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 11, 2024

I purchased this vehicle new (172 miles) from a dealership that also sells used cars. The vehicle was driven from a dealership about 75 miles away from where I purchased the car. I was told the other miles were from test drives. I think the car salesman switched cars after the test-drive, while I was calling my insurance company (can't prove it). I never returned to that dealership. I took my car to a dealership closer to my home for service several times. The automatic braking system, forward collision warning, the adaptive cruise control all malfunction on a regular basis. The service person told me that Nissan couldn't service these issues without the manufacture of the braking systems approval. The dealership gave me paperwork on my first complaint- no repairs were made. The dealership gave me paperwork on my second visit stating intermittent electrical issues- no repairs were made. I did not receive paperwork on my 3rd visit. My 3year/36,000 miles bumper to bumper warranty (that never got used) has expired. I decided to live with these issues because the car runs well- getting a lawyer seems pointless. I took my car to a different dealership (over 45 miles away) because of the steering. I was told that it would cost me $170 for diagnosis. I agreed to the charge. The service person then had me call Nissan to get a work order number ( I found that very odd) Why didn't the service person call Nissan? A mechanic looked at the car and told me that I need a new power steering rack and that it isn't covered under warranty. I asked about the recall on the tie rod ends. I was told the tie rod ends have no bearing (ha,ha) on the power steering rack. I was told the power steering rack would cost $2,800 to have installed. The mechanic said he wouldn't drive the car because a wheel might come off while driving. I wasn't charge for my visit and didn't receive any paperwork. My car is parked in my garage with 47,xxx miles on it and is unsafe to drive.

Apr 18, 2023

STEERING,UNKNOWN OR OTHER

2 complaints

My front passenger tire rod on my Nissan broke while backing it up out of my driveway in Gillette,Wy. So I contacted the Nissan dealer in Casper,WY and they informed it was on a recall. So I had Quality Auto in Gillette, Wy take it to Vista Nissan in Casper, Wy and they informed me that they could not fix it because Quality Auto welded the tire rod together to get it on to the trailer.

Jun 14, 2024

Car was in a hit and run accident on June 29, 2023 where another car slid up the whole passenger side of the car damaging the front side so car could not be driven. Car was repaired, given back but not performing correctly. Car was taken back and told unsafe to drive. They did more repairs on the car, gave it back and car still not performing correctly. Car taken back for a second time, deemed unsafe, repaired, and given back. Car still didn't seem to be right. On October 21, 2023 daughter was on the way to Nissan to check out a recall on tie rods because we just got a letter in the mail about them. The car started to vibrate. My daughter tried to pull off the road but the steering would not allow her to control the car. The car ended up in the middle median. She was cut out of the car and has hand injuries. Allstate is working on new claim. Car is total loss. Claim # [XXX] Claim agent :Nina Fandaco INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 31, 2023

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

2 complaints

There has been numerous battery drains, can't charge phone without draining battery. I got and error code P062F Internal Control Module EEPROM. ERROR. and a battery power supply error code

Jun 05, 2024

Locks on doors would not work with remote, and to get out keys to get fixed. When to Nissan 2 times for them to fix. Dark at night could not get in car safely. No warning signs Windows would not go up or down, had to get windows fixed, due to rain can hinder my vison while driving. No warnings, Nissan fixed after going back two times Back up Camera had to be replaced or fixed. Car would not start. Said it was a break lamp sensor, which was recalled on 2019 and prior Nissan Sentra's. I have a 2020 no recall yet No incident has happened yet, but could cause grave danger if not fixed! This whole car needs to be recalled!

Mar 14, 2022

POWER TRAIN

2 complaints

On Sept 25 23 I was driving and the engine light came on the car stalled in traffic and would not move when I tried to go forward the car would not move. I called my insurance roadside service they had to tow the car to the dealer. The dealer said the cause of the problem was the transmission they had to replace the automatic CVT transaxle assembly. These cars need to be recalled because I had a 2018 nissan sentra with the same transmission problem.

Jun 05, 2024

The contact owns a 2020 Nissan Sentra. The contact stated while driving 70 MPH, the contact noticed a vibration while depressing on the accelerator pedal. The contact was able to continue to drive to her destination; however, the failure persisted. The contact took the vehicle to a local dealer to be inspected however, the dealer was not yet able to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

Sep 20, 2021

BACK OVER PREVENTION

2 complaints

The contact owns a 2020 Nissan Sentra. The contact stated that while her son was reversing from a driveway, a Springfield Public School bus crashed into the rear of the vehicle. There was no beeping sound from the camera alerting the driver of an oncoming vehicle. The camera screen was frozen. There were no reported injuries, air bag deployment, or fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Recall Number 23V-628000 (Back Over Prevention). The failure mileage was approximately 50,000.

Apr 18, 2024

Crash: 1

The contact owns a 2020 Nissan Sentra. The contact stated that their backup camera would fail to display the rear view intermittently. The contact received notification of NHTSA Campaign Number: 23V628000 (Back Over Prevention). The contact stated the failure persisted despite the recall remedy being completed. The vehicle was taken to the dealer who inspected the vehicle under NHTSA Campaign Number: 23V628000 (Back Over Prevention) and determined that the camera did not need to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.

Jan 04, 2024

STRUCTURE

2 complaints

The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact noticed a cracking sound. The vehicle was driven to the residence and parked. The contact noticed that the passenger's side front tie rod was fractured, and the tire appeared to bulge away from the tie rod. The vehicle was inspected by an independent mechanic where it was diagnosed it with a fractured tie rod. The vehicle was not repaired. The contact stated that the vehicle had not been drivable since February 2024 due to the failure and the parts not being available to repair the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,047. VIN tool confirms parts not available.

Apr 03, 2024

1) The front passenger door will not open. This is a recurring problem and I have experienced it four times already. 2) CVT Malfunction warning is persistent. CVT resets when the engine is turned off and comes back on after about 10 to 15 minutes after the engine is started again, which creates a problem when you come to a complete stop. The transmission does not immediately get in gear and there is a very slow start-up in moving forward. The "ECO" engaged by itself and this problem started when I disengaged the "ECO" when I was headed up a hill. The problem with the "ECO" is intermittent. I took the car to a private mechanic and they did not have enough information from Nissan to correct this problem. I contacted Kimmel- Silverman, Lemon Law Attorney, and was told that Nissan was aware of the problem and has not issued a recall, as of this moment.

Nov 17, 2022

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

2 complaints

I got this vehicle pre owned by Carvana. My rear and head lights flicker off and on with any one touching them. My power inside the car like for the radio, heating and cooling will stop working for a few days and randomly come on when it wants. Then local Nissan broke my plastic undercarriage during my recall they didn’t complete and now it’s dragging across the ground.

Feb 21, 2024

I have documented over 2 years of my AEB Failing by photograph and video time stamping the continual occurances of this system failing on my vehicle while driving. The vehicle has self engaged the braking in the middle of driving, thankfully I was draveling on a residential road at aprox 30 mph. It was quite scary to experience. I also now have no back up camera, the screen is completely black when vehicle is in reverse, drive as well as park. I have restarted the vehicle hoping it was just a glitch in the system. I feel like this vehicle has been and continuing to be more insane to operate and I have literally only had it for 2 years, brand new off the lot July 2020.

Sep 19, 2022

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

2 complaints

The cruise control stopped working and there is a collision/crash malfunction.

Jan 22, 2024

When driving the forward collision avoidance system acts up. It will randomly slam on the breaks when nothing is in front. It also happens when cruise control is on, it will slam the breaks with an empty road ahead. It also thinks that there is something ahead when the road is clear ahead. This needs to be looked at because the number of complaints in regard to this is silly.

Aug 18, 2023

EXTERIOR LIGHTING,VISIBILITY/WIPER

2 complaints

When headlights are set to automatic they do not come on when running the wipers. The only way to get them on when raining is to manually select them. The owners manual states that they should turn own automatically with wipers.

Sep 22, 2023

DURING THE DAY WHEN RAINING OR SNOWING & WINDSHIELD WIPERS ARE USED, HEADLIGHTS ARE SUPPOSED TO COME ON AUTOMATICALLY AFTER SEVERAL WIPERS SWISHES. I'M HAVING TO TURN THE HEADLIGHTS ON MANUALLY (STATE LAW LIGHTS MUST BE ON WHEN WIPERS ON). THERE'S NO CONSUMER NOTE THAT SAYS 2020 SENTRA IS EXEMPTED FROM THIS. I BELIEVE THEY PUT WRONG MODULE IN ALL NEW MODELS & IT DOESN'T FUNCTION PROPERLY, SO INSTEAD OF A RECALL THEY JUST TELL EVERYONE THEY'RE NOT SUPPOSED TO HAVE THAT PARTICULAR FEATURE. MOST DRIVERS WON'T REALIZE THEY DON'T HAVE IT. IT WAS PERFECT STORM OF EVENTS FOR ME TO DISCOVER. IT HAS TO BE DAYLIGHT, RAINING OR SNOWING AND THE CAR IN FRONT OF ME ON THE HIGHWAY WAS MY SPOUSE, WHO NOTICED MY HEADLIGHTS WERE NOT ON. TOOK ME A WHILE TO FIGURE IT OUT. VERY DIFFICULT TO LOOK DOWN WHILE DRIVING IN STORM & MANUALLY TURN HEADLIGHTS TO APPROPRIATE HEADLIGHT MODE, NOT A SIMPLE SWITCH. THERE'S 3-4 MODES (AUTO, HEADLIGHTS, PARKING LIGHTS, OFF AND FOG LIGHTS). THE CAR IS EQUIPPED WITH 'INTELLIGENT AUTO HEADLIGHTS' (STATED IN CAR BROCHURE, ALSO ON NISSAN WEBSITE). ACCORDING TO NISSAN WEBSITE, WITH 'AUTO INTELLIGENT HEADLIGHTS' HEADLIGHTS ARE SUPPOSED TO TURN ON AUTOMATICALLY WHEN FRONT WINDSHIELD WIPERS USED DUE TO RAIN. I ALSO RECEIVED CONFIRMATION OF THIS VIA TWITTER FROM NISSAN. THE FACTORY REP, LOOKED AT IT FOR SEVERAL HOURS AND CONCLUDED IT DOESN'T HAVE IT, AND HE THINKS IT SUPPOSED TO BE THAT WAY, EVEN WHILE ACKNOWLEDGING THE WEBSITE AND BROCHURE SAY OTHERWISE. THIS IS A SAFETY ISSUE AS THIS CAR NORMALLY RUNS IN AUTOMATIC HEADLIGHT MODE. WHEN DRIVING IN A RAIN OR SNOW STORM DURING THE DAY, THE DRIVER HAS TO REMEMBER THE LIGHTS WILL NOT COME ON AUTOMATICALLY AND THEY WILL NEED TO BE TURNED ON MANUALLY WHILE DRIVING IN A STORM. DRIVER ALSO HAS TO REMEMBER TO SHUT THEM OFF, AND THERE IS NO WARNING SYSTEM THAT LETS YOU KNOW LIGHTS ARE STILL ON AND IN MANUAL MODE.

Apr 23, 2021

STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

2 complaints

When driving my sensors are ringing off as if someone is in front of my car. The brakes will be pushed down stopping the car while driving. Also when driving you hear a loud clicking noise which I was told before its my tired rod. I replaced this tired rod once before when it snapped while driving before this recall was put out. I have complained numerous times to my dealership and they are not taking this matter seriously.

Aug 19, 2023

My tie rod broke on me 3 days ago

Feb 18, 2023

VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

2 complaints

I was traveling on a multi lane road at a speed of approximately 45 mph. There were cars directly behind me. Multiple pedestrian crossings were in front of me but the pedestrians had already crossed the road and were safely on the sidewalk. However, the caution lights from the crosswalk were still illuminated from the pedestrians that had previously crossed. As I reached the pedestrian crossing, the vehicle’s front collision warning system activated and immediately applied heavy brake pressure. There was nothing I could do to override it and since there was nothing in front of my vehicle, the cars behind me were not expecting a sudden stop. The car behind me was able to stop in time but narrowly avoided a collision with the rear of my vehicle as a result.

Apr 29, 2023

THE FRONT RADAR (OBSTRUCTION DETECTOR) IS NOT WORKING PROPERLY. THE CAR WILL RANDOMLY BREAK EVEN WHEN THERE IS NO OBSTRUCTION IN FRONT OF THE CAR. THIS HAPPENED 3 TIMES IN FEBRUARY 2021. EACH TIME I TOOK THE CAR TO THE DEALERSHIP. THEY INITIALLY BRUSHED ME OFF AND BLAMED SNOW, RAIN AND SOOT. I CALLED NISAN CORPORATE OFFICE AND THE TOLD THE DEALERSHIP TO TAKE A LOOK AT THE CAR. THE DEALERSHIP STATED THAT THE DETECTOR WAS CHANGED. HOWEVER, THREE WEEKS LATER IT HAPPENED AGAIN TWICE WITHIN A TWO-WEEK PERIOD. A SUDDEN BREAK, THE DETECTOR WARNING FLASHING AND NO OBSTRUCTION. EACH TIME THIS HAPPENED THE VEHICLE WAS IN MOTION. FORTUNATELY, I WAS DRIVING ON LOCAL ROADS AND I WAS NOT GOING OVER 45 MILES PER HOUR BECAUSE THIS CAN PRESENT A SERIOUS PROBLEM. I CAN BE REAR ENDED. THE CAR LITERALLY CAME TO A SUDDEN STOP.

Apr 11, 2021

SUSPENSION

2 complaints

Tie road both

Sep 05, 2022

The contact owns a 2020 Nissan Sentra. The contact stated that while driving approximately 5 mph, the front passenger’s side tie rod fractured rendering the vehicle undrivable. The vehicle was towed to the local dealer who replaced the damaged tie rod and the failure was remedied. The contact later received a recall notice for the NHTSA campaign number 21V461000 (Suspension) which was related to the failure. The manufacturer was notified of the failure. The failure mileage was 12,500.

Aug 17, 2021

UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

2 complaints

Driving 40 mph car for no reason slams on break. Flashing large Red warning across the screen.The car is Unsafe to drive. Can cause a fatal accident. Passenger and driver at risk for injury due to unaware sudden stop on road while driving. When this happened Driver has no control of car. Before the car was purchased I saw a yellow buzzing light. The seller said to leave it over night for repair. The next day I was told by the seller the car was inspected and repaired by manufacturer. The seller said the car was fixed. When I drove it off the lot, the yellow light was still coming on buzzing. Then the car malfunctioned on the road.

Jul 04, 2021

THE CAR BRAKES ON ITS OWN WHEN NOTHING IS AROUND . I WAS ON CITY STREET

Mar 12, 2021

EXTERIOR LIGHTING

2 complaints

Extremely poor lighting condition. It only illuminates approximately 10 feet ahead. Would have to manually use high beams to make night time driving even possible. Extremely poor design and not even sure how it passed safety tests and ratings. I have been warning Nissan since I purchased the car. Now I have learned that the 2021 is improved because of this major defect. This will definitely cause an accident.

May 18, 2021

AFTER PURCHASING THE 2020 NISSAN SENTRA. I NOTICED THE LED HEADLIGHTS WERE NOT BRIGHT AT PROJECTING ON THE ROAD CORRECTLY. COMPARED TO TRADITIONAL BULBS AND OTHER SEDANS OF YEAR 2020 MODELS. I COMPLAINED TO NISSAN WAS TOLD THAT IT WAS A RECALL FOR THE LEFT HEADLIGHT DUE TO MISALIGNMENT. AFTER THEY REPLACED IT, THEY BOTH WERE NOT ALIGNED. TOOK IT BACK TO THE DEALERSHIP TO MENTION IT. THEY COULD NOT PERFORM ANY TESTS BECAUSE IT DAYLIGHT AND TOLD ME THAT THERE IS NO WAY SINCE THE DEALER HOURS ARE IN DAYLIGHT HOURS AND TO SELF DIAGNOSE AND CORRECT IT MYSELF SHOWING MY HOW TO ALIGN IT. I TRIED TO ALIGHT WHICH WORKED. BUT THE BRIGHTNESS OF LED OF FAR LESS THAN OTHER CARS. WHICH IS SAFETY ISSUE BECAUSE YOU CAN ONLY SEE THE ROAD AND ANY OBJECTS APPROXIMATELY 20 FEET AHEAD. THE LIGHT IS FOCUSED ALL THE CENTER OF THE VEHICLE AHEAD AND LEAVES THE SIDE AND MAIN AREAS DARK. I WOULD HAVE TO MANUALLY USE MY HIGH BEAMS TO NAVIGATE ON STREETS.

Feb 14, 2021

BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

While in reverse, my backup camera does not engage, instead it will display a blue scree or altered fuzzy incomplete image of what's behind me. While parking, parking collision warning will go off displaying a warning and sound with multiple beeps while my automatic emergency braking system will engage my brakes while reversing unexpectedly without obstacles in the way. This causes whiplash, panic, to the driver and sudden stops causing a hazard to other drivers while wearing out my braking system I've had to replace brake pads and roaders due to warping more frequently than normal function. While driving the forward collision warning will display a malfunction warning on my dash and sometimes engages my brakes unexpectedly with no object in front of me. This has led to sudden stops in the middle of the road causing other cars to slam their brakes so they don't rear-end me. I have reported this to a local mechanic while we replaced my shocks, he stated there was wires loose and he secured them causing my backup camera to work for a short time after. It soon went back to being a blue screen or having an altered fuzzy image when reversing. These has been a reoccurring issue but I am in Germany so I have yet to find a dealership willing to inspect the vehicle. I believe the first issues started in March 2024 after I purchased the car from a friend.

Nov 20, 2025

STEERING,BACK OVER PREVENTION

1 complaint

The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (STEERING). The vehicle was taken to the dealer for the recall repair. As per the dealer, the recall repair was completed. The contact never received a receipt or any documentation regarding the recall repair and doubted that the recall repair was performed. The contact stated that on a separate occasion, the rearview camera displayed a blue image while the vehicle was in reverse(R). The contact stated that the failure obstructed driving visibility, preventing the safe operation of the vehicle. The contact was unsure if a recall notification had been received regarding the back over prevention system. The dealer requested payment, and the contact refused because the vehicle was under recall. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.

Oct 02, 2025

LANE DEPARTURE,BACK OVER PREVENTION

1 complaint

After taking my car to the dealership for recall repairs, the backup camera, on multiple occasions has given me a blue screen. I have never had this issue prior to recall repairs.

Jul 09, 2025

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

The contact owns a 2020 Ford Nissan Sentra. The contact stated while driving at undisclosed speeds and depressing the accelerator pedal, the vehicle hesitated. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

Jul 09, 2025

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION

1 complaint

back up camera not working

Jun 10, 2025

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.

Jun 05, 2025

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I was at a stop light in a busy area and I got a message saying critical engine malfunction warning, engine power reduced. I had to floor the car to get it to 5 mph, then when I got it in the only minimally safe area I could the emergency braking system was the only thing that stopped it. My brakes failed too. My car has only 71K miles and is not quite 5 years old. It's been meticulously maintained as well. This is NOT acceptable.

Feb 23, 2025

STRUCTURE,UNKNOWN OR OTHER

1 complaint

Nissan has replaced the door actuators on the front left, front right, back left, and back right multiple times, but the issues persist. The malfunctioning door locks pose a serious safety risk, particularly for children who may open the doors while the vehicle is in motion. Additionally, there is the risk of doors failing to secure properly, leaving the vehicle vulnerable to vandalism or theft. This ongoing problem presents significant safety and security concerns that require immediate attention.

Feb 08, 2025

STEERING,SUSPENSION,POWER TRAIN

1 complaint

I have been having several issues with this vehicle since I bought it. I’ve had the vehicle break down on me about 3 times and need repairs or adjustments to previous repairs. The main issue right now is that the car has been in the shop for about 50 days or so for repairs on the suspension or tie rods, inner/outer. I’ve had the same issue with vibrations and shaking coming from the front end when going about 60MPH. This has been going on for about 4-5 months now since I bought the car back in June. The car has been repaired about 6 times already and still no resolution to the problem. The technician at the dealership said there isn’t anything else they can do as all the work they’ve done has been by the manufacturer’s recommendation and book. My other main concern is the car tends to pull or JOLT when driving sometimes. The car has also been needing an alignment every so often. I’m not sure if it’s because the rack and pinion is broken or needs to be replaced. The boots around them keep tearing or coming off. This is my 2nd time hearing a technician tell me about them.The motor has been replaced already at 32K miles, 2 weeks before I bought it. Lately the car also been tugging and or shifting hard. My other issue is the back up camera and the windows, along with the outside button not working to keyless entry feature. I’ve been having several issues with the back up camera lately. It’s always DULL and DIM when switching from P to R, the screen turns dark and black. The other side issues are the Button for the Windows not rolling up or down. They seem to be getting stuck. This makes it hard sometimes as my kids don’t like the A/C on as much. It gives them horse cough. When it’s hot the car has no circulation or ventilation besides turning the A/C or FAN on.

Nov 18, 2024

VISIBILITY/WIPER

1 complaint

[XXX] 06/29 637 1). A feature of the Auto Intelligent Headlight feature is not working on 2020 Sentras, all trims. During the daytime (rain or snow) when the windshield wipers are turned on and swish back and forth 4 times, it’s supposed to automatically turn on headlights (which also turns on tail lights so you’re not rear ended). 2). Additionally, when the headlights are in “Headlight” mode (not automatic mode), the owners manual states when the engine is turned off and the door is opened you will get both an alarm chime and a visual warning on the drivers display that lights are on and to turn them off. Just like any normal car going back for 20 years. Well it doesn’t work in 2020 Sentra. Only way I can get feature to chime or show the display warning is to toggle the headlight control switch to “Parking Lights” and back to “Headlights”!. Of course, if I can remember to do that I could remember to turn off the headlights! Auto Intelligent Headlights is explained on the Nissan website, and the 2020 Sentra Brochure States it as a standard feature on all trims. I also have a personal letter from Nissan stating 2020 Sentras have all of this feature. [XXX] Intelligent Auto Headlights | Innovation | Nissan’s Intelligent Auto Headlights: Nissan’s various technologies, including electrification, autonomous drive, connected car & service, mobility service, and energy management, are introduced. [XXX] [XXX] It doesn’t work. I contacted Nissan Consumer Affairs, after 2 months and being handed off to 2 customer service reps they finally sent a Corp DTS Rep to look at car. After 4 hrs examining it, he contacted the internal only “Nissan Tech Talk”, only for Nissan mechanics and you must have a dealer code to access, not for the public. Turns out, they knew that due to a new wiring system in the 2020 Sentra’s those features and a fog light auto feature don’t work! Apparently it’s a defect, I was never notified they INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 16, 2024

POWER TRAIN,STRUCTURE,ENGINE

1 complaint

This Vehicle was bought back in Jun of this year. Since purchasing the vehicle with only 49,933 miles this Sentra has broken down 4 times, been in the shop for 1Month 2weeks consecutively. The first incident was 4.5 hrs after purchase. The Passenger side Tide Rod snapped in half on the highway causing the jam and slow down along with leaving me in fear for my life. The passenger rim was inverted facing the driver. The second time happened to be the same issue but at a different dealership. The car went to Moss Bros San Bernardino where it was bought and was there for about 25days .Later it was sent to Nissan of San Bernardino and was there for 2weeks. The same day It got picked up from Nissan it was taken back the same day. Had same Bumpy and shaking throughout the car. When the tie rod snapped in half it had destroyed the durability of the belt and pulley systems as the vehicle weight was slammed abruptly onto the passenger side of the car leaving it slanted and slid for 2-3 mins on the freeway this caused the engine to become weak which led up to the defective parts breaking over time of driving regularly. The Alternator Pulley, Serpentine Belt, Axle, and balance to become uneven. So as of 09/10 this vehicle has broke down 4-5 times. Been in the shop since. The vehicle has Powertrain warranty but as usual they denied coverage. Total cost is around $2,700 in damages due to the original recall. This Tie rod recall has destroyed the vehicle. Congratulation to me cause I still owe 22K. This hazardous, and dangerous vehicle has also been deemed unsafe by CHP as of 06/11/2024. This particularly Sentra is a ticking time bomb waiting to explode on the freeway.

Sep 18, 2024

STEERING,SUSPENSION,UNKNOWN OR OTHER

1 complaint

I bought my car in June 2023 and I’ve been having problems with my steering wheel. The dealership's goal was to fix that issue. They said they fixed it, but I’ve been having the same issue since I bought the car. They had me pay a $500 deductible to fix the same issue since I bought it. Today is August 15, and they haven’t offered to fix it. I believe they are taking advantage of the fact that I’m young, and I'm very aware that I’m paying $27,000 for this car. Please help me I believe the previous owner lied about what was wrong with the car an I was sold a car with unseen issue that the dealership fails to disclose to me, I believe fail to hold there end of the contract.

Aug 15, 2024

POWER TRAIN,EXTERIOR LIGHTING

1 complaint

The contact owns a 2020 Nissan Sentra. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. The contact stated that the word "Malfunction" was displayed on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the brake light switch needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.

Jul 05, 2024

STEERING,WHEELS

1 complaint

The wheel keeps turning to the right and won't go straight. The wheel makes a clicking noise when it turns. It seems to be something to do with the steering column. Must keep turning the steering wheel to the left for it to work properly. I have replaced the steering gear assembly at my own expense, but the problem has not improved, proving to be a design issue near the tire and tie rod. I'm sure the sound is coming from near the tire and tie rod. Yes. I found the recall notice but no solution was given. There doesn't seem to be any plan to fix this design flaw? I need to file a complaint!

Jul 04, 2024

STEERING,SUSPENSION

1 complaint

Bad vibration in steering wheel. Feels extremely unsafe due to tie rods.

May 30, 2024

STEERING,FORWARD COLLISION AVOIDANCE

1 complaint

Im filing a complaint iv had more recalls on this car then i ever did on any other brand this is the second recall i had for the tire rod which was already replaced with a new version of the original tire rod then they tell me oh u need a new back up camera and front lights that had recalls as well i do not feel safe driving my car and they sai d there is nothing they can do im furious. When i drive my car the wheel is constantly shaking and thats what the notice said to be weary of. As for the emergency breaking its been happening to often when im going down a road the emergency signal goes off and the breaks engage on my car when there is no other veichles around this should deffinatly be looked into

Oct 31, 2023

SUSPENSION,POWER TRAIN,WHEELS

1 complaint

Catastrophic failure today. Car was towed with special tow truck to dealer after hours. Will know more tomorrow. While driving Passenger right front tire: upper tie rod broke, lower control arm broke, trans-axel broke, smoke came out of hood. Right before this happened the car experienced a shimmy in the steering wheel and to keep car driving straight I had hold steering wheel at angle to the right (40mph). Next the anti-lock brakes engaged then disengaged. Four or so miles later I got a dashboard warning that had “malfunction” on almost every system (all amber lights). I pulled over at gas station immediately called dealer and was advised to bring in it ASAP. I put the car in reverse attempted to back out of parking spot, got 4 feet out and a horrible clanking/popping noise happened maybe 3 times and smoke came from engine compartment. I tried to put car back in gear to pull back into parking spot - but car would not move forward or backward. Got out and visual inspection showed front right tire had torn away from car and was hanging and car body was sitting imbedded into tire causing a dent in the panel. First tow truck driver said damage was so bad, they had to call a different kind of tow truck. Car then towed to dealer tonight after hours. Don’t know full extent of damage yet, tow truck driver thought transmission damaged when axel pulled away. What happened preceding this: I had just got off I-95 after a 7 hour drive from Myrtle Beach. Was 2-3 miles off freeway when this happed. Had it happed just a few minutes earlier, it would have happened on freeway at 70mph. There would likely have been multiple fatalities. Dealer replaced both left and right trans axels within last 2 months a week apart (car was making clunking sound). Tie rods inspected (told they were fine). Ten days ago clunking again (sounded like it was coming from engine compartment near center console.) took back to dealer they inspected it, changed oil and could not duplicate noise

Sep 28, 2023

STEERING,LANE DEPARTURE

1 complaint

At Freeway speeds the vehicle unaccurately reads the lanes and begins steering the vehicle out of the lanes. When this malfunction occurs, the steering wheel becomes entirely loose for a split second then returns back to a solid state causing over steering, lane departure and unstability in steering. After the malfunction occurs the vehicle begins steering like a "ping-pong ball game" between the lines (inaccurately) never allowing you to regain a center of steering. You turn the wheel to correct the inaccurate direction the vehicle is pulling and the steering flips to the opposite side and does this continuously once malfunction occurs until vehicle is parked and restarted. The steering becomes incredibly unsafe and erratic once malfunction occurs and other motor's take notice by providing massive bubble of space even within heavy traffic conditions. When steering malfunction occurs the front wheel feel as though they are falling off the vehicle and the rear end drags outside of turn radius sometimes with the vehicle traveling in a straight line sideways a few degrees. I've attempted to address this major safety concern 7 times now and even had sensors factory warranted when the vehicle was throwing codes pertaining to the issue. The problem is still increasing prevalent, the vehicle feels incredibly unsafe to drive and the dealership is gaslighting the issue with no resolve since there is nothing mechanically wrong and it isn't throwing codes. The vehicle began malfunctioning just outside of lemon law rights so I have no choice but to continue driving this sole means of transportation death trap or accept $10k in loss still owed.

Aug 20, 2023

STEERING,SUSPENSION,FORWARD COLLISION AVOIDANCE

1 complaint

Tie rod end snapped/car will stop out of no where

May 25, 2023

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

On May 23, 2023, I have parked to pick up a grocery order. I did not shut the engine off. Once the order was loaded, I put my car in reverse. The car started to back up, and then completely shut off. An error message related to the key fob came on. I was able to successfully start the car again. I currently have the car at Hyman Brothers Nissan. Their diagnostics indicate a failure, however, they are unable to determine the source of the failure at this time. My main concern is having this happen again while driving with my 2 year old in his car seat. I previously reported an issue with my back up camera going blue. They have also received a code for that, but again, are unable to determine the source. The dealership's number is 804-378-0266, and Jimi is the service advisor. Since the vehicle is in their possession, I do not have documentation at this time. The contact stated that the only advice given to her by the dealership was to drive the vehicle more but she has concerns about that.

May 24, 2023

VISIBILITY/WIPER,BACK OVER PREVENTION

1 complaint

Car was on. The original, rear camera display screen, was fully functional when the vehicle was put in reverse previously. The rear camera was always functional/ this is the first time I’ve seen this occur. The car was put in reverse but this time the rear camera screen was completely blue. I put the car in park, waited a few seconds, and then put it back in reverse; only to have the same result. I came out of the car, opened the trunk, and closed the trunk. When I went back into the car, the rear camera was showing on the screen. I made a video as well.

Mar 28, 2023

FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at approximately 20 MPH, the self-driving feature inadvertently activated, and the vehicle experienced phantom braking. The traction control warning light was illuminated. Additionally, the key fob was not detected while inside the vehicle. The display screen intermittently went blank while driving. The vehicle was taken to the dealer, where the crash collision sensor and speed limit camera were replaced; however, the failure recurred. The vehicle was then taken to Woodhouse Nissan (7801 Nebraska Dr, Bellevue, NE 68005) where the key fob was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.

Mar 15, 2023

ELECTRICAL SYSTEM,WHEELS,FORWARD COLLISION AVOIDANCE

1 complaint

was driving down the highway nothing in front of me my car hit the brakes and flashed warning on the dash and made me come to a stop after this happened my fuel economy decreased over 100 miles per tank other times it just activates and taps the brakes for no reason also every window except the driver window gets stuck several times a week another thing some how one of my rims cracked

Mar 10, 2023

STEERING,ELECTRICAL SYSTEM

1 complaint

I PURCHASED THE VEHICLE THERE WAS A POPPING SOUND WHEN YOU TURN THE STEERING WHEEL EITHER TO THE LEFT OR RIGHT I TOLD THE DEALER AND THEY SAID THEY COULD NOT HEAR IT. THEY TOOK IT TO THE SERVICE DEPT AND THE CAR WAS CHECKED OUT I WAS TOLD THAT THERE WAS NO ISSUE WITH THE STEERING WHEEL TODAY THE CAR CONTINUES TO MAKE THE NOISE SOMEDAYS IT LOUDER THAN OTHERS I TOOK IT AGAIN TO NISSA AND THEY STILL SAY THERE IS NOTHING WRONG WITH THE CAR I AM CONCERNED AND DISAPPOINTED WITH THE SERVICE AT NISSAN SOMETHING IS FOR SURE WRONG WITH THE CAR

Jan 05, 2023

LATCHES/LOCKS/LINKAGES

1 complaint

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at speeds above 15 mph the rear passenger side child safety lock did not activate and the 9-year-old grandchild was able to open the rear passenger side door. The cause of the failure was not determined. The local dealer was notified of the failure. The contact indicated that the rear driver-side door was serviced previously for the same failure. The manufacturer was not contacted. The failure mileage was 39,800.

Feb 02, 2022

WHEELS

1 complaint

On July 16 2021, I took my car to the dealer for an oil change and for a recall on a bent tie rod. They told me my tie rod was fine and did nothing. On November 15, I took my car back because my wheel was vibrating. They said my hub bearing assembly is loose so, they will order the part which takes 3 days to come in and advised me "not to drive on highways". Now 4 weeks later, they told me that's not the problem and its my tie rod. I asked how this was misdiagnosed? They said the person who looked at it didn't know what they were doing. This put my children and I at risk!

Dec 07, 2021

SUSPENSION,ELECTRICAL SYSTEM,BACK OVER PREVENTION

1 complaint

Vehicle first developed a issue the following day I got it. The first issue was "Engine Malfunction, Power Reduced, Service Now". So I took it to the service center at Mossy Nissan in El Cajon, CA where they service the vehicle, but I continued to get that error on numerous occasions. Another issue, the instrument cluster and infotainment system would randomly restart while driving that has happened numerous times as well. Another issue, the panorama vehicle camera system would crash and not function any more, that occured numerous times. Another issue, while driving the vehicle I noticed the lane keep assist stopped functioning on numerous occasions. Another issue, while deriving the vehicle I felt the car would sway to certain side, I don't remember what side though. All of these issues have been addressed at the service center, but some of them still continued. So I filled a complaint with Nissan Motors and they were initially gonna repurchase the vehicle back as a lemon. But they backed out of the deal. Since I feel the car is unsafe to drive due to electrical issues, the car has been sitting at the Nissan service center since April 2021. They also refuse to address the recent recall associated with the vehicle.

Nov 23, 2021

WHEELS,UNKNOWN OR OTHER,ENGINE

1 complaint

I had brought my car up to the dealership for an oil change, and they said there was a recall on the tie rods. They said they checked them out, but never gave me paperwork for it. And I’ve looked it up and it said no recall have been serviced on. A week or two later me and another passenger got in my car and put it in reverse, and heard a small pop as I turned the wheel I didn’t think anything of it at first. Then we started heading down the road we got to a stop light and my car was stalling the transmission didn’t sound right for a little while. And then we where going about 35 mph and started slowing down to about 10-15 mph to make a turn, as I started turning the wheel we heard a loud pop. All of a sudden I had lost control of the car, the right front side tire had broke off and barely holding only by the wires and piece of metal. Then we hit the curb almost hitting another car and smoke started coming out of the A/C vents. And also no warning for anything ever came up. the problem has not been reproduced or confirmed by a dealer or independent service center. The dealership has inspected it.

Oct 28, 2021

Crash: 1

UNKNOWN OR OTHER,BACK OVER PREVENTION

1 complaint

Back-up camera display intermittently displays "blue screen" when car in reverse (has been on-going issue since taking delivery of car 3-2020 and, as a result of current pandemic, do not drive as much as I might otherwise have driven - 9,500 miles on car a this point). Have taken to dealership several times for them to diagnose and fix problem - no success. One visit to dealer they witnessed failure and supposedly documented in their tracking system. As mentioned, this is intermittent problem which makes it all the more aggravating as does not fail all the time. Yes, vehicle is available for inspection, if needed. Currently trying to find convenient time to take car back to shop for additional review as requested by Nissan regional team. Thanks,

Oct 28, 2021

SUSPENSION,UNKNOWN OR OTHER

1 complaint

ON THE MORNING OF DECEMBER 6, 2020. I LEFT MY PARKING LOT AND PROCEEDED UP WARWICK AVE, TOWARDS FRANKLIN ST AND I SLOWED TO GO OVER A BUMP , WHEN I WENT OVER THE BUMP AS I HAVE MANY TIMES , MY STEERING WHEEL SHIFTED TO THE RIGHT , SENDING ME INTO A PARKED CAR AND EVEN THOUGH I TRIED TO TURN MY WHEEL MY CAR WOULDN'T GO LEFT. WHEN I GOT OUT OF MY CAR TO LOOK I NOTICED A CLEAN BREAK ON MY INNER OUTER TIE RODS WHICH IS WEIRD BECAUSE THIS IS A 2020 CAR AND I JUST GOT IT IN MARCH 2020. I NEED HELP BECAUSE I CANNOT AFFORD TO GET THIS FIXED.

Jan 06, 2021

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

SYSTEM MALFUNCTION DETECTION ACTIVATED WHILE DRIVING. ICON ADVISING AEB BRAKE FAILURE DETECTED LIGHT ENGAGED AND STAYS ON.

Sep 28, 2020

POWER TRAIN,SERVICE BRAKES,ENGINE

1 complaint

THIS CAR'S EMERGENCY BRAKE SENSORS HAVE GONE OFF TWICE NOW IN THE PAST TWO MONTHS. THERE IS NO CAR OR ANY OBJECT IN FRONT OF ME AND THE SENSOR APPLIES THE BRAKES WHILE IN MOTION. ALSO, WHEN SLOWING DOWN TO A STOP AT CITY SPEEDS THE CAR JERKS AND/OR SURGES FORWARD AND I HAVE TO APPLY THE BRAKES HARDER OTHERWISE THE CAR CONTINUES TO MOVE FORWARD.

Jul 22, 2020

2020 NISSAN Sentra Problems & Complaints

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