2011 NISSAN Versa Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
267
Complaints Reported
Complaints by Component
AIR BAGS
133 complaints
The contact owns a 2011 Nissan Versa. The contact stated that while driving 20 MPH in a parking lot, the front driver's side air bag unexpectedly deployed without an impact to the vehicle. In addition, the air bag exploded. The contact was unsure if any warning light was illuminated. The contact sustained minor injuries to the right eye and the neck, and an allergic reaction on the face from the powder released from the air bag. The police and the paramedics were called. Afterwards, the contact went to an Urgent Care clinic. The contact's husband drove the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that back in 2018, she received a recall notice regarding the "Driver Frontal Air Bag Inflator ." The contact took the vehicle to the dealer, and the recall repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
Sep 08, 2025
I was working for Uber Eats in New Smyrna Beach, FL. The car was front parked and I reversed the car to pull out from the parking lot. I drove at 5 MPH on the parking lot ready to drive to the main road. The main road was two stop signs away. I was halfway to the first stop sign the airbag deployed all of a sudden. There was no car in front of me or behind me. But the airbag impact blew my right arm from the wrist. My right arm was numb and upper right shoulder was bruised.
Aug 28, 2025
The contact owns a 2011 Nissan Versa. The contact received notification of NHTSA Campaign Number: 16V349000 (Air Bags) and 17V449000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Aug 06, 2024
The contact owns a 2011 Nissan Versa. The contact received notifications of NHTSA Campaign Numbers: 18V401000 (Air Bags) and 17V449000 (Air Bags); however, the dealer refused to complete the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that before entering the vehicle, she became aware that the driver's side air bag had deployed without impact. The contact stated that the vehicle was not involved in a crash. The contact had taken the vehicle to a dealer; however, the dealer refused to complete the recall repair because the driver's side air bag had deployed. The failure mileage was approximately 155,000. Parts distribution disconnect.
Aug 01, 2024
On September 11th, my wife was involved in a car accident while driving her 2011 Nissan Versa. The collision resulted in the vehicle rolling over and ending up upside down. Shockingly, none of the airbags deployed during this serious incident. A family member recommended that I report this to Nissan, which I promptly did. However, their response, received last Friday, was rather concerning. According to Nissan, the airbags were not designed to deploy in the event of a rollover crash, and they suggested there was no further action to be taken on their end. Today, I consulted with an attorney's office regarding this matter, and they advised me to report the incident to the National Highway Traffic Safety Administration (NHTSA) as a crucial step. Consequently, I am submitting these details to NHTSA to ensure that this incident is properly documented and investigated. Safety is paramount, and I believe it is essential to bring attention to this situation so that appropriate actions can be taken to prevent similar incidents in the future. Thank you for your attention to this matter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 25, 2023
+ 128 more complaints for this component
SUSPENSION
36 complaints
BOTH front coil springs suddenly without warning broke while driving collapsing the front end of the vehicle creating difficulty in steering and handling. Although this year/model are the subject of a front coil spring recall this vin does not qualify.
Mar 08, 2025
On 7-25-23, my wife and I were riding in our 2011 Nissan Versa locally and noticed a banging noise coming from the front end of the car, especially when hitting bumps or uneven payment. When we parked the car at home, I noticed a small piece of metal shaped like a coil spring on the road where we usually park. I phoned our mechanic at Ryan Automotive Goodyear in Moon Twp and asked him if he had time today to see where the banging noise was coming from. We arrived at Ryan Automotive around 3pm. Our mechanic [XXX] said that the front coil spring has broken and the top engine mount needs to be replaced as well. There was a recall on the front coil springs back in 2015 that I had done at West Hills Nissan in Moon Twp, which was sold to #1 Cochran Nissan. Cochran Nissan has no record of my car being serviced at West Hills Nissan along with the recall work. I am wondering if West Hills Nissan ever replaced the coil springs or did they use the recalled coil springs for the replacement. I am trying to find out if the front coil spring recall can still be honored at a local Nissan Dealer. When I searched for official Nissan recall centers near me, #1 Cochran Nissan does not come up. As you know, a broken coil spring can easily fall below the strut and slice the sidewall on your tire in the blink of an eye, especially on the highway. This is a dangerous situation, so I would like to get the recall on the front coil springs done at a local Nissan dealer, otherwise I will consider trading the car in toward a newer car. Sincerely, [XXX] [XXX] mobile and [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 25, 2023
The contact owns a 2011 Nissan Versa. The contact stated while driving 35 MPH and going over a pothole, the vehicle began to drift to the left. The contact stated no warning light was illuminated. The contact continued to experience the failure. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the coil springs needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 164,000.
May 31, 2022
The contact owns a 2011 Nissan Versa. The contact stated while starting the vehicle, there was an abnormal sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the failure with the coil springs. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 15V573000 (Suspension) for which the VIN was included. The approximate failure mileage was 200,000.
May 26, 2022
The contact owns a 2011 Nissan Versa. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle hesitated. The contact felt the hesitation coming from the front passenger side of the vehicle as the low tire pressure warning light illuminated on the instrument panel. The contact pulled over and saw that the front passenger’s side tire was completely flat and torn all the way around. The contact called roadside assistance and a spare tire was placed on the vehicle. The contact then drove to a dealer and was informed that the front passenger’s side coil spring fractured, which caused the puncture and damage to the tire. The dealer replaced the front driver’s and passenger’s side coil springs along with the tire. After the repair, the contact discovered NHTSA Campaign Number: 15V573000 (Suspension) which he linked to the failure. The manufacturer was notified of the recall and informed him that the Vin was not included in the recall. The vehicle was repaired. The failure mileage was approximately 188,000. The tire puncture caused the tire to burst, resulting in loss of control of the vehicle. The puncture was more like a shredding of the entire circumference.
Jun 08, 2021
+ 31 more complaints for this component
UNKNOWN OR OTHER
12 complaints
THE HATCH BACK DOOR DOESN'T OPEN EVEN FROM THE INSIDE. I ONLY HEARD THE ELECTRIC MOTOR OR THE ACTUATOR BUT I'M UNABLE TO OPEN THE REAR DOOR.
Jan 28, 2020
AFTER 1 YEAR AND 1/2, MUFFLER HAS RATTLING SOUND, HAS A HOLE AND IS BURNT BLACK AT END OF TAIL PIPE. SAME PROBLEM AFTER MUFFLER HAS BEEN CHANGED IN THE SAME AMOUNT OF TIME. MUFFLER SEEMS TO RUST AND OVERHEAT/BURN.
Sep 08, 2019
WHILE PULLING ON TO THE I-26 ON RAMP THE VEHICLE LOST ALL PROPULSION POWER AND WOULDN'T MOVE. THEN AFTER I GOT OVER TO THE SHOULDER IT WOULD START BUT STILL CONTINUES TO DIE AFTER 1 OR 2 SECONDS RUNNING. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IT HAD DONE THIS BEFORE ABOUT 6 MONTHS PRIOR. I AM CURRENTLY STUCK DUE TO THIS ISSUE
Jun 06, 2019
MUFFLER SYSTEM ROTTED OUT HAD TO REPLACE AFTER 34000 MILES 1100.00 DOLLARS WE BOUGHT THE CAR FOR ARE RETIREMENT GARAGE KEPT
Mar 25, 2019
TAKATA AIR BAG RECALL NISSAN REFUSES TO PROVIDE LOANER VEHICLE WHILE "WAITING ON PARTS". I HAVE CALLED THEIR CUSTOMER SERVICE NUMBER SEVERAL TIMES WITH NO ACTION BEING TAKEN ON THEIR PART. CORPORATE BLAMES THE DEALERS WHILE THE DEALERS SAY ITS A CORPORATE PROBLEM
Dec 01, 2017
+ 7 more complaints for this component
STEERING
9 complaints
POWER STEERING FAILED WHILE DRIVING.
Jun 24, 2018
THE POWER STEERING LIGHT HAS COME UP 2 TIMES WITHIN THE LAST 2 WEEKS. BOTH TIMES HAVE BEEN WHEN THE CAR IS PARKED AND I TURN IT ON. THE LIGHT COMES UP AND THE STEERING WHEEL LOCKS. BOTH TIMES I HAVE TURNED OFF THE VEHICLE AND THE PROBLEM GOES AWAY. IF THIS EVER HAPPENS WHILE DRIVING ON THE HIGHWAY I WILL PROBABLY LOSE CONTROL OF THE VEHICLE AND CRASH. THE CAR ONLY HAD 35105 MILES ON IT.
Nov 21, 2017
POWER STEERING LIGHT COMES ON AND POWER STEERING IS LOST MAKING IT IMPOSSIBLE TO TURN WHEEL. HAS HAPPENED MULTIPLE TIMES WHILE STARTING THE CAR AND HAS HAPPENED TWICE WHILE DRIVING. TURNING THE CAR OFF AND RESTARTING SEEMS TO HELP, HOWEVER WHILE DRIVING THIS ISN'T ALWAYS POSSIBLE.
May 24, 2017
THE POWER STEERING LIGHT ON MY 2011 VERSA OCCASIONALLY GOES ON AND THE POWER STEERING GOES OUT. I SHUT THE CAR OFF AND THEN THE PROBLEM SEEMS TO GO AWAY. THIS HAS HAPPENED MAYBE 3-4 TIMES IN THE PAST 4 MONTHS? I CALLED THE DEALER TO SEE IF THEY CAN FIX IT AND THEY SAID IT IS SOMETHING THAT I SHOULD TRY TO LIVE WITH SINCE IT IS SO RARE. THEY OFFERED NO SOLUTION OR A WAY FOR THEM TO DETERMINE THE PROBLEM. MY DAUGHTER DRIVES THIS CAR AND IT MAKES ME NERVOUS THAT THE POWER STEERING COULD GO OUT AT ANY TIME. I CAN'T IMAGINE THAT THIS IS AN ACCEPTABLE SOLUTION FOR A NISSAN PRODUCT? THIS SEEMS LIKE A SERIOUS SAFETY CONCERN?
Jul 14, 2016
POWER STEERING LIGHT CAME ON AFTER INITIALLY STARTING THE VEHICLE. POWER STEERING SHUT DOWN COMPLETELY. WILL RANDOMLY FIX ITSELF AFTER TURNING CAR OFF AND RESTARTING.
Jan 29, 2016
+ 4 more complaints for this component
ENGINE
6 complaints
MY NISSAN HAS UNDER 50,000 MILES ON IT. I DRIVE IN NEW ENGLAND, ROADS ARE A BIT TOUGHER- HOWEVER MY MUFFLER IS MAKING A LOUD NOISE AND HANGING LOOSE FROM THE BODY OF MY CAR. MY RESONATOR PIPE SNAPPED AND I GOT A QUOTE FOR $931.75 FROM A LOCAL MEINEKE. AFTER DOING SOME RESEARCH IT SEEMS LIKE A LOT OF PEOPLE HAVE THIS PROBLEM. IT SEEMS DANGEROUS THAT THIS COULD HAPPEN IN SUCH A SHORT AMOUNT OF TIME ON A CAR THAT SHOULD STILL BE RUNNING EFFICIENTLY, I NOTICED IT WHILE DRIVING, GOT HOME AND PULLED OVER TO NOTICE THE MUFFLER WAS VERY VERY LOOSE
Jun 06, 2016
FIRST THE ENGINE OIL LIGHT DOES NOT WORK. THIS CAR BURNS OIL QUICKLY. DUE TO THIS I HAD BEEN RUNNING MY CAR WITH LOW OIL. WHICH RESULTED WITH A PISTON POPPING OUT AND IT IS REQUESTED I REPLACE MY ENGINE. *TR
Apr 24, 2015
APPROXIMATELY 2 MONTHS AFTER I PURCHASED MY 2011 NISSAN VERSA I NOTICED A KNOCKING SOUND UNDER THE HOOD. IT ALMOST SOUNDED AS THOUGH THE CAR WAS LOW OF OIL BUT THIS WASN'T THE CASE. I TOOK IT TO THE NISSAN DEALERSHIP AND WAS TOLD THAT "THE VALVES OR VALVE SLEEVES WERE CUT TOO LONG DURING THE MACHINING PROCESS OF THE MOTOR AND THEY WERE TAPPING AGAINST THE BOTTOM OF THE MOTOR". HE EXPLAINED TO ME THAT THIS SHOULD NOT CAUSE ANY PROBLEMS, HOWEVER... AFTER READING SEVERAL OTHER STORIES OF WHAT SOUNDS LIKE THE SAME SYMPTOMS AND THEN HAVING TO HAVE THE MOTOR REPLACED I DECIDED TO WRITE THIS IN HOPES OF AN INVESTIGATION OF A POSSIBLE RECALL. *TR
Aug 23, 2014
MY HUSBAND PURCHASED THE NISSAN VERSA 4HB 2011 BRAND NEW. A FEW MONTHS BACK WHILE DRIVING ON THE TEXAS FREEWAYS 70 MPH...THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE SHUT DOWN AND I LOST POWER AND SPEED, THIS WAS FRIGHTENING AND VERY DANGEROUS....WE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THE THROTTLE BODY NEED TO BE REPLACED: PRICE, OVER $1000.00...OUR PERSONAL MECHANIC WAS ABLE TO DO THE JOB BUT UNFORTUNATELY IT WAS SHORT LIVED AND HAPPENED AGAIN. WE WENT TO ANOTHER DEALERSHIP AND WAS TOLD THE SAME THING ABOUT REPLACING THE THROTTLE BODY, WE EXPLAINED IT WAS REPLACED BUT NEEDED THE VEHICLE TO BE RECODED...THE GUY SAID THE PART WAS DEFECTIVE, SO WE TOOK IT BACK TO THE MECHANIC, AND HAD IT REPLACED, BUT IT HAPPENED AGAIN...SO WE WENT TO THE DEALERSHIP AGAIN AND WAS TOLD THEY WOULD RECODE THE MONITOR...WHICH WAS DONE...BUT HERE NOW IT HAPPENED AGAIN, PUTTING ME IN A DANGEROUS SITUATION ON TEXAS FREEWAYS....NOW SITTING IN MY GARAGE. I NEED HELP ADVICE ANYTHING THAT WOULD GIVE US A CLUE AS TO WHY SO MUCH TROUBLE WITH A VEHICLE BARLEY 2 YEARS OLD....I DO NOT WANT TO DIE ON TEXAS FREEWAYS.... *TR
Jun 18, 2013
THE MOST RECENT DATE HAS BEEN 10/21/12. IT HAS ALSO HAPPENED IN JUNE AND APRIL. WHILE DRIVING, THE CAR WILL COMPLETELY TURN OFF. ONCE PULLED OVER, I AM ABLE TO RE-START IT. THE DEALERSHIP CAN NOT FIND THE PROBLEM. *TR
Oct 23, 2012
+ 1 more complaint for this component
ELECTRICAL SYSTEM
5 complaints
Driver door handle will not open from inside car at times. The exterior handle locking mechanism gets stuck not allowing the door to open from the inside. When this happens, I need to roll down the window to reach outside and jiggle the exterior door handle in order to be able to open the door from inside the car. This poses a serious safety hazard of the driver not being able to exit the vehicle in an emergency. This is a common issue with the Nissan Versa car on many car forums online. I believe there was a recall issued for newer model cars, but not the 2011 year.
Feb 13, 2022
THE MATERIAL WHERE MY ARM REST THAT HAS THE CONTROLS FOR MY WINDOWS AND DOOR LOCKS, ON DRIVER SIDE, FRONT PASSENGER SIDE, AND BACK PASSENGER SIDE IS COMING APART. MY SLEEVES GET CAUGHT SOMETIMES WHILE DRIVING BECAUSE IT HAS GOTTEN SO BAD.
Feb 14, 2018
STARTING ABOUT 2-3 WEEKS AGO MY WIFE WAS COMPLAINING ABOUT THE A/C NOT WORKING PROPRTLY. THEN ABOUT A WEEK AGO WHEN YOU TURN THE ALARM ON THE HORN WOULD NOT BEEP LETTING YOU KNOW IT WAS ARMED. YESTERDAY WHEN I WENT OUT TO START THE CAR TO GO TO WORK NOTHING WORKED OR CAME ON. MY WIFE BROUGHT HER VEHICLE OVER TO JUMP START IT. AS SOON AS THE JUMPER CABLES WERE HOOKED UP THE BATTERY ON THE VERSA EXPLODED AND THERE WAS ALOT OF SMOKE. NOW THE CAR IS JUST SITTING IN MY DRIVEWAY CANT EVEN GET IT OUT OF GEAR TO MOVE IT. EVEN IF IT GETS FIXED MY WIFE IS NOW AFFRAID TO PUT OUR 2 YEAR OLD SON, HERSELF OR ME IN IT TO DRIVE ANYWHERE. YOU CAN STILL SMELL THE BURNT SMELL FROM UNDER THE HOOD
Aug 08, 2016
THIS MORNING, MY CAR WOULD NOT START. I USED A BATTERY CHARGER PACK, AND IT STARTED. HOWEVER, AFTER DRIVING 3 MILES TO THE LOCAL AUTO ZONE CAR STORE TO CONDUCT A FREE BATTERY AND ALTERNATOR TEST, THE CAR STALLED OUT. AFTER USING THE BATTERY PACK TO JUMP START IT AGAIN, THEIR BATTER/ALTERNATOR CHECK MACHINE CONCLUDED THAT IT WAS THE ALTERNATOR. IT IS 1/19/2015 AND THE CAR IS A MANUAL TRANSMISSION 2011 NISSAN VERSA WITH 33,000 MILES ON IT; THERE ARE NO MODIFICATIONS ON IT. I AM CONCERNED THAT THE ALTERNATOR HAS STOPPED WORKING AFTER ONLY 33,000 MILES WHEN THE AVERAGE LIFESPAN OF NISSAN FACTORY ALTERNATORS TEND TO LAST TO OVER 100,000 MILES. *TR
Jan 19, 2015
MY CAR THAT I BOUGHT IN 2011 BRAND NEW HAS CUT OFF WHILE DRIVING EVERY OTHER MONTH . IT IS VERY RANDOM AND NO LIGHTS COME ON IN THE CAR. THE LAST TIME MY WIFE WAS DRIVING 35 MPH ON A HIGHWAY AND SHE HAD TO STOP IN THE MIDDLE OF TRAFFIC, PUT THE CAR IN PARK, AND START IT BACK AGAIN. I HAVE BROUGHT MY CAR TO THE NEAREST NISSAN DEALERSHIP, BUT THEY CAN NOT FIND ANYTHING WRONG. THEY HAVE DRIVEN IT OVER 140 MILES, SCANNED 4 TIMES FOR FAILURES IN WHICH NONE CAME UP. I COMPLAINED TO THE NISSAN CORPORATION AND THEY SAY ONLY WAIT UNTIL IT HAPPENS AGAIN AND BRING IT INTO THE DEALERSHIP. THIS HAS HAPPENED A TOTAL OF 6 TIMES WHILE DRIVING IN THE PAST YEAR. MY CAR HAS ALSO NOT CRANKED UP FOR A TOTAL 10 MINUTES AT A TIME. THIS HAS OCCURRED AT LEAST 15 TIMES IN THE PAST YEAR. I DO NOT FEEL SAFE DRIVING MY CAR. THEY LEAVE ME WITH NO OTHER OPTION THAN TO DRIVE IT AND WAIT. *TR
Oct 29, 2012
STRUCTURE
4 complaints
THE DRIVERS DOOR HANDLE IS COMING OFF..
Feb 02, 2020
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INSPECTION LOCATION WHERE THE VEHICLE WAS REJECTED DUE TO SEVERE RUST AND LEAKAGE FROM THE EXHAUST SYSTEM TO THE TAIL PIPE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Mar 09, 2016
THE BLUE PAINT ON PORTIONS OF THE HOOD OF OUR 2011 NISSAN VERSA SL IS NOT ADEQUATELY STICKING TO THE PRIMER, AND THUS LARGE CHUNKS OF PAINT ARE CHIPPING AWAY OVER TIME. THE AMOUNT OF PAINT LOSS IS GREATER AFTER LONG STRETCHES OF HIGHWAY DRIVING, INDICATING LOSS DUE TO WIND. WHAT STARTED AS A 1" X 1" CHUNK OF PAINT BECOMING CRACKED AND EVENTUALLY SEPARATING AND FALLING OFF, HAS NOW TURNED INTO A 7" X 4" AREA OF EXPOSED PRIMER, AS WELL AS A LINE OF SOON TO BE LOST PAINT ON THE HOOD ALONG THE PASSENGER SIDE. ONE DAY I FOUND MY TODDLER WITH BLUE PAINT IN HER MOUTH. IT TURNS OUT SHE REACHED AND GRABBED A CHUNK OF LOOSE PAINT WHILE I WAS PULLING HER OUT OF HER CARSEAT.
Mar 04, 2016
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 35 MPH, A CRACKING NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE HOOD. THE CONTACT MENTIONED THAT THIS WAS AN ONGOING FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A DEALER, WHO INSPECTED THE VEHICLE AND STATED THAT FAILURE WAS CAUSED BY THE DRIVING HABIT OF THE CONTACT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Jul 21, 2015
SUSPENSION,AIR BAGS
3 complaints
IN 2015 WAS DRIVING MY 2011 NISSAN VERSA. IT WAS CLEAR WEATHER 830AM I WAS ON A STREET WHICH SPEED WAS 40-55MPH GOING WITHIN THE SPEED LIMIT THE VEHICLE HAD BEEN PROPERLY MAINTAINED SINCE OWNERSHIP WHEN OUT OF NO WHERE MY RIGHT FRONT END DROPPED WHICH I LEARNED WAS ( MY FRONT COIL SPRING SNAPPED) AND CAUSED MY VEHICLE TO LOOSE CONTROL AND THE CAR TO ROLL MULTIPLE TIMES AND ME BEING EJECTED OUT OF THE VEHICLE AND THE AIR BAGS ALSO DID NOT DEPLOY EVEN THOUGH THEY WERE ENGAGED ON. NISSAN DID NOT NOTIFY ME OF THE RECENT RECALL OF THE FRONT COIL SPRING AT ALL. I'M CURRENTLY FILING A LAWSUIT AGAINST THE COMPANY DUE TO SERIOUS DAMAGES THAT HAVE AFFECTED ME GREATLY.
Dec 10, 2017
TAKATA RECALL AND SPRING COIL RECALL I PURCHASED/FINANCED MY NISSAN VERSA CAR THIS YEAR 2017 AROUND FEBRUARY. SOMETIME IN JULY 2017 I RECEIVED A LETTER INFORMING ME OF THE TAKATA RECALL FOR THE AIR BAG INFLATOR HAZARD AND TO CONTACT THE NEAREST NISSAN DEALER FOR FURTHER INSTRUCTIONS. I CONTACTED THEM HERE IN MONROE MICHIGAN GAVE THEM MY VIN NUMBER AND THEY THEN INFORMED ME THAT THEY WERE AWARE OF THE RECALL & ALSO INFORMED ME OF A SECOND RECALL OF A SPRING COAL RECALL WAS A RECALL BEFORE I PURCHASED THE CAR AND WAS NOT INFORMED OF IT ALSO, THEY THEN PROCEEDED TO TELL ME THAT AT THAT TIME THEY DID NOT HAVE ANY LOANER VEHICLES AVAILABLE & THAT THEY CAN PLACE ME ON A WAITLIST OR THAT I COULD CALL AROUND TO DIFFERENT DEALERSHIPS TO SEE IF THEY HAD ANY AVAILABLE. THEY STATED THAT THEY ONLY HAD 4 LOANER VEHICLES ON THERE LOT & THAT THEY WERE USING THEM ONLY FOR THEIR CUSTOMERS & THEY WOULD COME FIRST BEFORE ANYONE ELSE. I CALLED THREE OTHER DEALERSHIPS THEY ALL PUT ME ON THE WAITING LIST WITH NO RESPONSE BACK & SEVERAL ATTEMPTS INQUIRING ABOUT THE LOANER VEHICLE. I HAVE NOT DRIVEN THE CAR SINCE JULY UP UNTIL THE DATE, WHILE I HAD BEEN DRIVING PRIOR TO JULY I HAD HAD SEVERAL PROBLEMS WITH THE SUSPENSION ON THE CAR, HAD THE CAR SERVICES TWICE AT THE DEALERSHIP I PURCHASED THE VEHICLE FROM WITH NO SOLUTION TO THE PROBLEM WHEN I'M DRIVING THE CAR YOU CAN SMELL A TIRE BURNING SMELL & THEY SAID IT WAS OK TO DRIVE. I THOUGHT OTHERWISE SO I COMPLETELY STOP DRIVING THE CAR STILL PAYED THE CARNOTE MONTHLY & CAR INSURANCE WAITING ON THE LOANER VEHICLE. BECAUSE OF THIS I HAVE ALMOST LOST MY JOB, MISSED WORKED & HAD TO CAR POOL MY KID'S & I BACK & FORTH TO SCHOOL & WORK. I TALKED TO THE NISSAN CORPORATION THEY INVESTIGATED IT & INFORMD ME THAT THEY WOULD NOT BE ABLE TO REIMBURSE ME & STILL PROCEEDED TO KEEP ME ON THE WAITLIST I HAVE RECENTLY GIVEN THE CAR BACK REQUESTING FOR A REFUND.
Dec 06, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 15V573000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (THRUWAY NISSAN, NEWBURGH, NY, 845 562-1000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .*BF UPDATED 8/15/18*JB
Nov 16, 2017
SEATS
3 complaints
THE FRONT SEATS RECLINE BY ITSELF WHEN THE VEHICLE IS MOVING, THE SEAT WILL FLEAP AL THE WAY TO THE BACK
Nov 09, 2017
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE PASSENGER SEAT WOULD RECLINE INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO REPLACE THE SEAT. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 14,000.
Aug 15, 2012
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT WOULD SPORADICALLY RECLINE WITH FORCE AND WITHOUT ACTIVATION. THE CONTACT HAD RECENT BACK SURGERY AND WAS UNABLE TO DRIVER, THEREFORE HE HAD TO RISE IN THE PASSENGER SEAT AND WHENEVER THE FAILURE WOULD RECUR, IT WOULD CAUSE HORRENDOUS PAIN TO THE CONTACT. THE DEALER REPLACED THE PASSENGER SEAT HOWEVER, THE FAILURE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AUTHORIZED THE FIRST SEAT REPAIR BUT WOULD NOT ASSIST WITH ANY FURTHER REPAIRS. THE CURRENT MILEAGE WAS 4,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 3,800.
Aug 26, 2011
AIR BAGS,UNKNOWN OR OTHER
2 complaints
THE HORN ,ALARM SYSTEM WAS EFFECTED THE AIR BAG LIGHT CAME BACK ON AS WELL THE HORN IS NOT WORKING OR BLOWIING THE KEYS IS NOT LOCKING THE DOOR AND NOW ROCKAWAY NISSAN WANTS ME TO REPLACE THE AIR BAG AND THE THE HORN RELAY FOR A TOTAL OF 130075 PLUS LABOR ITS NOT RIGHT I NEED SOME HELP WITH THIS IF YOU COULD SEND A RECALL FORM AGAIN TO REPLACE THE REPLACE WE ARE IN A PANDAMIC AND AM NOT WORKING PLEASE SEE WHAT YOU COULD DO TO SOLVE THIS PROBLEM
Jun 20, 2021
I TOOK MY CAR IN TO NISSAN FOR RECALL THEY SUPOSEIVELY FIXED THE AIRBAG PROBLEM . SINCE THEN I HAS A SMALL FENDER BENDER. AIRBAG DID NOT POP OPEN. LAST WEEK THE CAR WAS IN AN ACCIDENT. THE FRONT WAS SEVERLY DANMAGED AND STILL AIRBAG DID NOT POP OUT. I DONT THINK IT EVER GOT FIXED!!!! MY SON COULD HAVE DIED.WHO IS RESPONSIBLE FOR THIS. I'M I COMPLAINING TO THE CORRECT PLACE???
Dec 28, 2019
AIR BAGS,SEAT BELTS
2 complaints
NISSAN VEHICLE WAS ON A MAIN CITY ROAD IN MOTION AND THEN SLOWING DOWN TO TRAFFICS CHANGE IN SPEED WHEN REAR ENDED. AS SOON AS VEHICLE WAS REAR ENDED, BRAKES WERE PRESSED TO PREVENT FURTHER COLLISIONS WITH VEHICLES UP FORWARD. MY VEHICLE SEATBELTS FAILED TO RESTRAIN DRIVER AND ALL PASSENGERS WEARING THEM DURING A COLLISION. SEAT BELTS DIDN'T RETRACT UNLESS BRAKES WERE SLAMMED. TWO PASSENGERS IN THE BACK WERE CHILDREN. ONE CHILD HAD A CONVERTIBLE CAR SEAT, SAVING THEM AND FULLY RESTRAINING THEM TO SEAT. THE SECOND CHILD WAS IN A BOOSTER SEAT AND WHIPLASHED COMPLETELY FORWARD AND BACK NEARLY HITTING HEAD BEHIND DRIVERS SEAT. THE DRIVER LOCKED THEIR ARMS IN PLACE TO PREVENT HITTING THE STEERING WHEEL. THE FRONT PASSENGER, MYSELF, HIT THE AREA OF THE GLOVE COMPARTMENT AND SUFFERED A SMALL BUT DEEP GASH ON THE FOREHEAD. THIS REQUIRED SUTURES TO CLOSE WOMB UP. NO AIR BAGS DEPLOYED WHEN IMPACT TO VEHICLE WAS MADE. AIRBAGS WERE REPLACED WHEN RECALL TO VEHICLE AIRBAGS WERE MADE IN THE PAST, 2017.*DT VEHICLE HAS NOT BEEN REPAIRED. TRACKING NUMBER XXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Jan 01, 2020
AIRBAG RED LIGHT FLASHED ON 12/15/2016 TAKE CAR TO NISSAN OF REDLANDS,,C.A. NEW 1/15 2017 THE DEALER STILL NO PART.
Jan 13, 2017
POWER TRAIN
2 complaints
HAD MUFFLER REPLACED TWICE DUE TO EROSION?! THE MAIN PROBLEM THOUGH IS THAT I STILL HAVE A CONSTANT RATTLING WHEN I'M STOPPED OR CAR IS IDILING. THIS HAS HAPPENED BEFORE I HAD MY MUFFLER FIXED AND AFTER IT'S BEEN FIXED. SO I KNOW IT'S NOT THE MUFFLER. THAT'S A WHOLE OTHER ISSUE. BUT, THE RATTLING SOUNDS LIKE A LOUD MUFFLER, BUT GETS LOUDER THE MORE I'M IDLING. WHEN I START THE CAR IT'S LOUD LIKE A CORRODED MUFFLER, BUT I JUST HAD IT REPLACED, SO PLEASE LOOK INTO THIS ISSUE.
Oct 23, 2018
MY WIFE AND I PURCHASED OUR VERSA IN MARCH OF THIS YEAR. FOR THE LAST COUPLE WEEKS WE HAVE NOTICED THAT THE CAR HAS BEEN LOSING POWER WHILE DRIVING AND IT IS BECOMING A HAZARD AS WE ARE TRYING TO ACCELERATE AND IT IS DOING NOTHING. I AM CONCERNED AS IT SEEMS AS THOUGH THE TRANSMISSION IS SLIPPING AND FOR THE CAR TO HAVE UNDER 70K MILES ON IT THIS SHOULD NOT BE HAPPENING.
Oct 28, 2015
STEERING,AIR BAGS
2 complaints
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE STEERING COLUMN AND STEERING COLUMN ADJUSTMENT LEVER WERE LOOSE. THE STEERING COLUMN OPERATED AS INTENDED UNTIL THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE REMEDY WAS PERFORMED AT TROPHY NISSAN (5031 N GALLOWAY AVE, MESQUITE, TX). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Jan 02, 2018
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING LOST POWER. THE VEHICLE WAS TURNED OFF AND RESTARTED, AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 16V349000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. PARTS DISTRIBUTION DISCONNECT.
Oct 23, 2017
STEERING,TIRES
2 complaints
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN, THE STEERING WHEEL SEIZED OR BECAME LOOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TWO DEALERS, BUT THE FAILURE COULD NOT BE DUPLICATED. ONE DEALER RECOMMENDED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. ON ONE OCCASION, WHILE DRIVING AT APPROXIMATELY 60 MPH AND MERGING TO THE LEFT LANE, THE STEERING WHEEL BECAME LOOSE AND SUDDENLY SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO FIVE TREES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT WRIST, CERVICAL STRAINS, MUSCLE SPASMS AND THE LEFT SHOULDER WAS IMPACTED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Jul 07, 2015
TL* THE CONTACT RENTED A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE TIRE ROD FRACTURED ON THE FRONT DRIVER SIDE WHILE TRAVELING 25 MPH. THE CONTACT STATED THAT THE STEEL BELT WAS VISIBLE ON BOTH FRONT TIRES. THE CONTACT DID NOT HAVE THE VEHICLE INSPECTED BUT IT WAS RETURNED TO THE VEHICLE RENTAL COMPANY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,386.
Dec 07, 2010
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING AT 50 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 7/8/15*CN THE CONSUMER STATED THE TRANSMISSION GOES INTO FAIL SAFE MODE. THE ENGINE WOULD IDLE, BUT THERE WOULD NO POWER. UPDATED 08/11/15*JB
May 26, 2015
2011 NISSAN VERSA CAR. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT ACCELERATE FROM A STOP.*JB
Sep 09, 2014
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNED A 2011 NISSAN VERSA. WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE BRAKES FAILED TO STOP THE VEHICLE. PRIOR TO THE FAILURE, THE WINDSHIELD WIPERS ACTIVATED, THE INTERIOR AND EXTERIOR LIGHTING FLASHED, AND THE DOORS LOCKED AND UNLOCKED. THE VEHICLE CRASHED INTO A POLE. THE DRIVER SUFFERED FROM BRUISES TO THE UPPER CHEST AND BURNED HANDS DUE TO THE AIR BAG DEPLOYMENT. THE PASSENGER SUSTAINED BRUISES TO THE CHEST AND WAIST AREA. MEDICAL ATTENTION WAS RECEIVED AT THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
Jan 05, 2015
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE VEHICLE, THE POWER LOCKS AND ELECTRICAL SYSTEM FAILED. THE CONTACT ALSO STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST AND THE BRAKES FAILED WITHOUT WARNING, CAUSING HER TO CRASH INTO A TELEPHONE POLE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED HEAD TRAUMA AND BURNS TO THE HANDS. THE PASSENGER SUSTAINED BACK INJURIES, A HEMATOMA AND BRUISING TO THE LEFT LEG. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,150. *TR
May 21, 2013
ELECTRICAL SYSTEM,ENGINE
2 complaints
DROVE CAR TO STORE, CAME BACK OUTSIDE AND CAR WOULD NOT START, ONLY A FEW INDICATOR LIGHTS CAME ON THE INSTRUMENT PANEL. JUMP STARTED THE CAR IT STARTED RIGHT AWAY, TURNED ON THE HEADLIGHTS AND CAR INSTANTLY STOPPED AND WOULD NOT RESTART. TOWED TO REPAIR SHOP. *TR
Nov 19, 2014
THE SERVICE ENGINE LIGHT BEGAN TO GO ON AND OFF AS WELL AS A KNOCKING SOUND HAD DEVELOPED. WE HAD OUR SON, WHO HAD ATTENDED SCHOOL TO BECOME A MECHANIC, CHECKED IT LOOKING AT THE OIL LEVEL. THE OIL WAS ABOUT A QUART LOW AND HE ADVISED US TO TAKE IT TO CARMAX WHERE WE HAD PURCHASED THE CAR. AFTER TWO DIAGNOSTIC TESTS AND AN OIL CHANGE AT $140.00, MY HUSBAND WAS TOLD THAT IT NEEDED A NEW ENGINE. IT IS BURNING OIL AND IS BEING EMITTED OUT THE EXHAUST AND HAS EXCESSIVE ENGINE BLOW BY. WE HAVE BEEN ADVISED BY MAXCARE, CARMAX'S WARRANTY COMPANY, THAT IN ORDER TO PROPERLY DIAGNOSE THE PROBLEM AND DETERMINE IF IT IS COVERED BY WARRANTY WE HAVE TO PAY ANOTHER $400.00 TO HAVE THE ENGINE TORN DOWN WITH NO GUARANTEE REPAIRS WILL BE COVERED BY THE WARRANTY THE ANOTHER $400.00 TO PUT IT BACK TOGETHER IF IT IS NOT FIXED. ALSO, AT LEAST 3 TIMES WHEN THE SERVICE ENGINE LIGHT BEGAN TO TURN ON AND OFF THE VERSA STALLED WHILE IN HEAVY TRAFFIC. WE ALSO COMPLAINED TO CARMAX THAT THE CHECK TIRES INDICATOR LIGHT WOULD GO ON AND OFF CAUSING US TO CONSTANTLY STOP TO CHECK THE PRESSURE AND OFTEN IT WAS OK. CARMAX OFFERED TO RUN ANOTHER DIAGNOSTIC TEST FOR MORE MONEY TO TRY TO FIND OUT WHAT THE PROBLEM WAS. BOTH PROBLEMS COULD CAUSE SERIOUS DAMAGE IN THE FUTURE AND IT SEEMS THE ONLY WAY TO GET IT REPAIRED IS TO PAY OUT OF OUR POCKET. *TR
Jul 13, 2013
EXTERIOR LIGHTING
2 complaints
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.
Apr 22, 2014
I WAS DRIVING 50 MPH AT NITE AND WANTED TO DIM MY BRIGHTS FOR ONCOMING TRAFFIC. I PULLED BACK ON THE STEM IN ORDER TO DO SO. AT THAT SAME TIME I LOST MY HEADLIGHTS COMPLETELY. I WAS SCARED TO DEATH BECAUSE IT WAS A DARK NIGHT AND ALL I COULD SEE WAS THE HEADLIGHTS OF THE ONCOMING CAR-- BUT NOT MY ORIENTATION TO THE ROAD. I IMMEDIATELY USED THE BREAK AND EASED THE CAR ONTO THE SHOULDER AND STOPPED. I FOUND THE HEADLIGHT KNOB TURNED TO THE OFF POSITION. I WAS CONFUSED BECAUSE I DID NOT BELIEVE THAT I HAD ROTATED IT MYSELF. THIS HAPPENED ON SEVERAL MORE OCCATIONS IN THE FIRST WEEKS AFTER PURCHASING THE CAR. EVENTUALLY I REALIZED THAT THE TURN-ON ROTATOR FOR THE HEADLIGHTS IS SO LOOSE, AND FREE-TURNING, THAT THE SIMPLE MOTION OF ACTIVATING OR DEACTIVATING THE BRIGHTS LOCATED ON THE SAME STEM AS THE HEADLIGHTS CAN CAUSE IT TO TURN THE LIGHTS OFF AS AN UNINTENDED CONSEQUENCE. MY HUSBAND AND DAUGHTER EXPERIENCED THE SAME THING SEVERAL TIMES EACH. THEY FELT AS PANICED AS I HAD BEEN WHEN IT HAPPENED TO THEM THE FIRST TIME. NOW WE KNOW THAT IF WE TOUCH THE HEADLIGHT STEM FOR ANY REASON THAT WE MUST BE PREPARED TO TURN THE HEADLIGHT ROTATOR BACK TO THE ON POSITION IMMEDIATELY. THIS IS DEFINITELY A SAFETY HAZZARD THAT COULD BE LIFE-THREATENING. WE ASKED THE DEALER WHO SOLD US THE CAR TO PLEASE SEE IF IT COULD BE FIXED. THEY SAID NOTHING COULD BE DONE. I WOULD NOT GIVE THIS CAR TO AN INEXPERIENCED LOVED ONE TO DRIVE AS THEY MAY PANIC AND CAUSE AN ACCIDENT OR INJURY TO THEMSELVES. *TR
Dec 27, 2012
TIRES
2 complaints
TIRE WARNING LIGHT FLASHES THEN GOES SOLID. INTERMITTENT. FILLING WITH AIR MAKES NO DIFFERENCE. REPLACED TIRE STEMS. REPLACED TIRE MONITORING IN RIGHT FRONT TIRE. WARNING LIGHT IS ON AGAIN. *TR
Nov 30, 2013
TL* THE CONTACT OWNS A 2011 NISSAN VERSA WITH CONTINENTAL C0NTI PRO, SIZE P185/65R15, DOT#P5FP3RN TIRES. THE CONTACT STATED THAT ALL FOUR TIRE TREADS WERE WEARING DOWN PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, WHO STATED THAT THE TIRES NEEDED TO BE REPLACED BUT AS A SAFETY PRECAUTION THEY DECIDED TO ROTATE THEM. THE MANUFACTURER OF THE VEHICLE WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE TIRE MANUFACTURER WAS NOTIFIED WHO OFFERED A PARTIAL REBATE TOWARDS THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 27,804.
Sep 27, 2012
LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2011 Nissan Versa. The contact stated that the rear passenger's side door failed to unlock and unlatch as intended. There was no warning light illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was diagnosed at the owner's expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
Jul 31, 2025
SEAT BELTS
1 complaint
The passenger seat belt keeps locking up anytime me and my wife put the seat belt on. For the seat belt to loosen we have to unclip the seat belt but anytime we even stretch the seat belt and then put it back in the clip it tightens up again. This is when we are stationary and not moving but it also happens even when we are just driving and I’m not even pressing the brake pedal when it happens.
Jun 21, 2022
STEERING,SUSPENSION,AIR BAGS
1 complaint
I do not live in the salt snow States my coils snapped my wheel almost flew off and the dealer is very difficult
Oct 06, 2021
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
AFTER RECEIVING MANY CALLS AND LETTERS FOR AIR BAGS RECALLS, I SET AN APPOINTMENT WITH THE AGENT JOSH FOR THURSDAY JULY 16, 2020 AT PERFORMANCE NISSAN AT 1345 SOUTH FEDERAL HIGHWAY, POMPANO FL 33062, AT 7:30 AM. WHEN TALKING WITH JOSH, HE TOLD ME THAT THERE ARE TWO RECALLS IN MY NISSAN. I ASKED HIM TO DO BOTH RECALLS AT THE SAME TIME. HE SAID BOTH RECALLS COULD TAKE ONE HOUR. WE SET THE APPOINTMENT AND HE GAVE ME THE PHONE TO TALK TO PERFORMANCE NISSAN FOR CONFIRMATION. ON THURSDAY JULY 16, 2020, I WENT TO THE APPOINTMENT. IT TOOK ME ,MORE THAN THREE HOURS AT THE PLACE. HOWEVER, AT THE END THEY TOLD ME THEY DID ONE RECALL, AND THEY ORDERED THE PARTS FOR THE OTHER RECALL, WHICH PART THEY WILL HAVE IN THREE DAYS. WHEN THEY GAVE THE CAR, I FELT THAT IT DID NOT SOUND AS IT USED TO BEFORE THE RECALL. THE AC DID NOT WORK PERFECTLY, BUT I THOUGHT THAT WAS BECAUSE THEY DID NOT FINISH WITH THE AIR BAG RECALL. ON FRIDAY JULY 17, 2020, MY WIFE DROVE THE CAR TO WORK AS IT IS HER CAR. BUT WHEN SHE CAME BACK, SHE TOLD ME THAT THE CAR HAD PROBLEMS AND SHE DID NOT WANT TO DRIVE IT AGAIN. I SAID TO HER THAT THE PROBLEM IS BECAUSE THEY DID NOT COMPLETE THE RECALL. ON WEDNESDAY JULY 22, 2020, MY WIFE TOLD ME TO DROP HER AT WORK. I TOOK THE CAR, AND WHEN I STARTED IT I FELT THE CAR WAS MAKING NOISE AND SHAKING. FOR I DID NOT DRIVE IT , AND I SAW AT THAT TIME THAT MY WIFE WAS IN DANGER WHILE DRIVING THE CAR. AFTER I DROPPED HER AT WORK, I CALLED PERFPRMANCE NISSANCE TO REPORT THAT THEY DAMAGED MY CAR WHILE PERFORMING THE AIR BAGS RECALL. THEY CALLED ME TO DRIVE THE CAR TO THEM FOR DIAGNOSTIC. I TOLD THEM THAT THEY MUST SEND SOMEONE TO TOW THE CAR. THEY INSTEAD GAVE ME A PHONE NUMBER TO CALL FOR PICK UP THE CAR. THEY PICKED UP THE CAR BY 3;00 PM.ON THURSDAY 23, 2020 EMAIL: [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Jul 28, 2020
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
1 complaint
I BROUGHT MY CAR BACK TO THE DEALER CAUSE THE FIX MY AIRBAG RECALL BUT WHEN I GOT MY CAR BACK MY HORN STOP WORKING IT WAS WORKING WHEN I BROUGHT IT TO THEM THEN I WENT BACK THE THIRD TIME CAUSE THE AIRBAGS LIGHT CAME BACK ON NOW THEY WANT TO CHARGE ME FOR WHAT THEY DID IM I RESPONSIBLE TO FIX MY REPAIR
Jul 16, 2020
SUSPENSION,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT AFTER DRIVING OVER A POTHOLE OR ROUGH ROAD SURFACE, THE VEHICLE WOULD JUMP OR SKIP TOWARDS THE LEFT OR RIGHT. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE SUBFRAME AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
May 08, 2020
STEERING,AIR BAGS,UNKNOWN OR OTHER
1 complaint
I TOOK MY CAR TO A LOCAL NISSAN DEALERSHIP FOR AN AIRBAG RECALL ON THE DRIVER SIDE AND AFTER THE RECALL WAS SUPPOSEDLY DONE BECAUSE AFTER THIS I'M NOT EVEN POSITIVE THEY WORKED ON MY CAR FOR THAT RECALL. AFTER THE RECALL WAS DONE NOW THE CAR HORN IN MY STEERING WHEEL IS NOT WORKING WHEN IT WAS WORKING BEFORE. THE NISSAN ADVISOR SAID THAT THEY CAN'T FIX IT AND THE REASON IS BECAUSE IS AN OLD CAR. THEY WANT ME TO PAY ALMOST 700 HUNDRED DOLLARS FOR THEM TO FIX WHAT THEY RUINED. NOW I HAVE NO CAR HORN. THIS IS A SAFETY HAZARD FOR ANYONE ON THE ROAD. A CAR HORN WORKS TO ADVICE OTHER DRIVERS OF ANY HAZARD. FROM THIS HAPPENING TO ME I NOW THINK THAT THEY DIDN'T DO ANYTHING IN REGARDS TO AIRBAG RECALLS AND THAT I JUST TOOK MY CAR JUST FOR THEM TO SCAM ME SO I CAN PAY FOR A PART THAT WAS WORKING AND THAT THEY RUINED. THE NISSAN I WENT TOO IS NAPLES NISSAN IN NAPLES, FLORIDA. I ALSO HAVE CALLED NISSAN CONSUMER AFFAIRS AND THEY HAVEN'T DONE ANYTHING IN THIS MATTER I HAVE TWO CLAIM NUMBERS ALREADY I HAVE CALLED TWICE AND THERE NOT DOING ANYTHING ABOUT THIS MATTER.
Nov 21, 2019
STRUCTURE,UNKNOWN OR OTHER
1 complaint
THE VIN FOR MY 2011 NISSAN VERSA [XXX] IS NOT AVAILABLE IN YOUR DATABASE, OR IN THE NISSAN DATABASE YOU REFERRED ME TO. I HAVE CHECKED IT THREE TIMES. IT IS CORRECT. SO I HAVE NO WAY OF IDENTIFYING ANY RECALLS NEEDED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 18, 2019
STEERING,STRUCTURE
1 complaint
DRIVING ON A CURVY ROAD AND LOST STEERING. TOOK THIS CAR TO A MECHANIC AND THE COIL SPRING AND SWAY BAR WHERE BROKEN. SEVERAL BOLTS HOLDING PLASTIC UNDER CAR FELL OFF AND BUMPER HALF WAY FELL OFF WHILE DRIVING. ALSO THE HEAT SHIELD HAS BEEN WELDED TWICE. THIS CAR HAS 80,000 MILES AND HAS HAD SO MANY PROBLEMS!
Mar 07, 2019
STEERING,SERVICE BRAKES
1 complaint
MY DAUGHTER WAS LEAVING A PARKING LOT IN OUR 2011 NISSAN VERSA AND THE STEERING LOCKED AND SO DID THE BRAKES. SHE WAS UNABLE TO STOP AND ROLLED INTO A PARKED CAR. SHE WAS ABLE TO PULL THE EMERGENCY BRAKE. SHE NARROWLY MISSED A RAVINE LEADING TO A HIGHWAY.
Aug 27, 2018
AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
OWNER NOTIFICATION THE FRONT DRIVER AND PASSENGER AIR BAG INFLATOR CAN EXPLODE IN A CRASH WHICH COULD RESULT IN METAL SHRAPNEL STRIKING OR OTHER OCCUPANTS IN THE VEHICLE, WICH COULD CAUSE SERIOUS INJURY OR DEATH, AND THE DEALER FALLS OR IS UNABLE TO MAKE THE NECESARY REPAIRS FREE.
Jul 13, 2018
AIR BAGS,ELECTRICAL SYSTEM
1 complaint
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME EVER SINCE THE VEHICLE WAS PURCHASED. ALSO, THE HORN WAS SERVICED MORE THAN TWICE AND FAILED TO FUNCTION PROPERLY. THE DEALER (KELLY NISSAN, INC., 4300 95TH ST, OAK LAWN, IL 60453, (708) 499-1000) WAS NOTIFIED AND STATED THAT THE FAILURE WAS NOT RELATED TO AN AIR BAG RECALL REPAIR. THEREFORE, THE VEHICLE WOULD NEED TO BE FURTHER TESTED AND DIAGNOSED TO PROVIDE A REPAIR SOLUTION. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT REPAIR FACILITY TO REPAIR THE HORN, BUT THE INDEPENDENT MECHANIC STATED THAT THE AIR BAG FAILURE NEEDED TO BE DIAGNOSED AND REPAIRED FIRST. THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER ISSUED THREE AIR BAG RECALLS, TWO TSBS FOR THE AIR BAGS, AND ONE TSB FOR THE ELECTRICAL SYSTEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mar 02, 2018
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE THE CONTACT WAS IN TRAFFIC ON THE HIGHWAY, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT, DUE TO THE AIR BAG, THE HORN FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V449000 AND 16V349000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 112,012.
Nov 21, 2017
AIR BAGS,SEAT BELTS,SEATS
1 complaint
AIRBAG. SEAT BELT LIGHT AND UNKNOWN OR OTHER
Nov 13, 2017
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
RECENTLY, I EXPERIENCED AN EXTREMELY HAZARDOUS PROBLEM WITH THE FUEL TANK ON MY 2011 NISSAN VERSA. IT WAS A LEAK THROUGH THE TOP OF THE FUEL PUMP AND INTO THE PASSENGER COMPARTMENT DUE TO DEFECTIVE, ARCING ELECTRICAL CONNECTORS. I REPORTED THIS TO NISSAN CONSUMER AFFAIRS AND THEY JUST "BLEW ME OFF". THIS COULD HAVE RESULTED IN SERIOUS INJURY OR FATALITY SO I WAS SHOCKED BY THEIR LACK OF CONCERN. I AM A LICENSED PROFESSIONAL ENGINEER WITH CREDIBILITY AND CREDENTIALS TO PROPERLY IDENTIFY AND EVALUATE THIS HAZARD. ATTACHED IS SOME OF MY CORRESPONDENCE WITH NISSAN AS FURTHER DETAILS. PLEASE REVIEW AND CONTACT ME IF YOU HAVE ANY QUESTIONS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 22, 2017
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
WHEN DRIVING AT NIGHT ,WHEN A PERSON DIMS THEIR HEADLIGHTS THE DIMMER WILL CAUSE HEADLIGHTS TO TURN COMPLETELY OFF . POSING A DANGER TO EVERYONE IN THE CAR!! THIS HAS BEEN AN ONGOING ISSUE SINCE PURCHASING THE CAR IN 2012 AND IS CONTINUING.
Jul 14, 2017
STEERING,AIR BAGS,SEAT BELTS
1 complaint
ON SEPTEMBER 8, 2016, I WAS DRIVING AND ALL OF A SUDDEN THE CAR'S STEERING VIOLENTLY PULLED TO THE RIGHT AND WHEN I TRIED TO CORRECT IT, THE CAR THEN TURNED ALL OF THE WAY TO THE LEFT, CAUSING THE CAR TO ROLL OVER SEVERAL TIMES. ALTHOUGH I HAD MY SEAT BELT ON, THE PRE-TENSIONERS DIDN'T FIRE TO KEEP ME FROM MOVING AROUND AND HITTING MY HEAD. NONE OF THE AIRBAGS WENT OFF EITHER, NOT EVEN THE ONES ON THE DRIVER'S SIDE CURTAIN WHERE THE CAR WAS DAMAGED. AFTERWARDS, I WENT TO THE DOCTOR AND A CHIROPRACTOR BECAUSE I HURT MY BACK, NECK AND MY HEAD. I ALSO GOT A LAWYER BECAUSE I HAD NOT DONE ANYTHING WRONG WHILE DRIVING. THE STEERING PROBLEM JUST CAME OUT OF NOWHERE. NISSAN, TAKATA, TKH AND MY LAWYER INSPECTED THE CAR IN MARCH AND FOUND THAT NONE OF THE AIR BAGS WENT OFF, THE SEAT BELT PRE-TENSIONERS DIDN'T ACTIVATE, THE CAR'S VEHICLE SPEED SENSOR HAD A FAULT CODE, THE CAR'S INTAKE AIR TEMPERATURE SENSOR HAD A FAULT CODE AND NISSAN'S ENGINEER THAT WAS THERE WAS UNABLE TO ACCESS THE POWER STEERING MODULE WITH HIS MACHINE. NEXT, WE FOUND OUT THAT THE ELECTRONIC POWER STEERING SYSTEM CAN SHUT DOWN DUE TO EXCESSIVE STEERING AT SLOW SPEEDS. THAT IS BAD BECAUSE NISSAN HAD A TECHNICAL SERVICE BULLETIN THAT SAID THAT THE CAR CAN PULL TO ONE SIDE EVEN WHEN ALIGNED BASED ON NISSAN'S REQUIREMENTS. THIS MEANS THAT THE REASON PEOPLE HAVE HAD STEERING PROBLEMS IS BECAUSE OF THE CAR'S DESIGN, NISSAN'S ALIGNMENT REQUIREMENTS AND THE CAR NEEDING TO BE ALIGNED DIFFERENTLY. ALSO THE INTAKE AIR TEMPERATURE SENSOR CAN CAUSE A CAR TO SURGE AND SPUTTER, THIS CAN BE WHY PEOPLE HAVE HAD PROBLEMS WITH ACCELERATION. THERE IS NO REASON WHY THE SEAT BELT PRETENSIONERS DIDN'T PROTECT ME. I ALSO BELIEVE THAT THE SPEEDOMETER RECALL MAY BE DUE TO THE VEHICLE SPEED SENSOR PROBLEM. MY CAR WAS TOTALED AND THESE THINGS NEED TO BE INVESTIGATED.
Jun 30, 2017
SUSPENSION,SEAT BELTS
1 complaint
FRONT COIL SPRINGS MAKING NOISE SAW RECALL FOR SALT BELT REGION WHAT ABOUT CALIFORNIA WHERE SALT MIGHT BE USED WHEN BACKING OUT AND ALSO GOING FORWARD; CITY STREETS; TURNING ALSO SEAT BELT DOES NOT RETRACT FULLY
Jan 27, 2017
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO GEAR, BUT IT FAILED TO SWITCH GEARS. ALSO, THE INSTRUMENT PANEL DID NOT ACCURATELY INDICATE THE DESIRED GEAR IN WHICH THE VEHICLE WAS PLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Sep 28, 2016
FUEL/PROPULSION SYSTEM
1 complaint
MY VERSA SUDDENLY QUIT RUNNING WHILE IT WAS STATIONARY A TRAFFIC SIGNAL. THE VEHICLE WOULD NOT RESTART, AND THERE WAS NO SMELL OF FUEL ASSOCIATED WITH THE RESTARTING PROCESS. I HAD THE VEHICLE TOWED TO PEP BOYS AUTO REPAIR SHOP, AND THEY DIAGNOSED THE FUEL PUMP AND THE POWER SUPPLY FUSES FOR THE FUEL PUMP AS THE CAUSES. THE VEHICLE HAD 46,000 MILES EXACTLY. IF THIS HAD OCCURRED ON A FREEWAY, OR IN THE MIDDLE OF NOWHERE, THE HAZARDS WOULD HAVE BEEN CONSIDERABLE..
Aug 23, 2016
STEERING,POWER TRAIN,ENGINE
1 complaint
CAR MAKING NOISES WHEN TURNING. STRUT BEARINGS REPLACED. RECALL SERVICED ON FRONT COIL SPRINGS. CAR IS AT 87800 MILES BUT AT 87300 ENGINE STARTED MAKING KNOCKING/PINGING/CLICKING/TICKING NOISES. TOOK TO NISSAN. MECHANIC SAID NISSAN ENGINEERS SAY THIS IS NORMAL FOR THEIR 4 CYLINDER MOTORS. SAID HE COULDN'T LOCATE SOURCE OF SOUND BUT POSSIBLY CYLINDER 2 OR 3. HE TOLD ME UNTIL CHECK ENGINE LIGHT COMES ON OR UNTIL ENGINE FAILS DON'T WORRY ABOUT ME TO KEEP OIL CHANGED EVERY 3700 MILES AND RUN ENGINE RESTORE PRODUCTS IN WITH OIL CHANGES. I TRIED THIS THE NEXT DAY, AND NOISE BECAME WORSE. THE CAR HAS NEVER BEEN RUN LOW ON OIL, HAS BEEN SERVICED LIKE IT WAS SUPPOSED TO BE, NEVER SMOKES OR BURNS OIL, OIL ALWAYS LOOKS CLEAN AT OIL CHANGES. SINCE THE NOISE STARTED, THERE IS DECREASED FUEL MILEAGE. OTHER THAN THAT, THE SOUND AND IT'S TUNE SO TO SPEAK, HAVE BEEN THE ONLY CHANGES AS FAR THE ENGINE GOES. THE SUSPENSION/STEERING STILL ISN'T RIGHT. AFTER BEARINGS REPLACED, SOME NOISE WENT AWAY WHILE TURNING, BUT NOW TURNING EITHER WAY, WHEN FIRST TAKING OFF, VEHICLE MAKES WEIRD CLUNKING NOISES. I'M WONDERING IF IT HAS BAD STRUTS?
Apr 06, 2016
WHEELS
1 complaint
THE LEFT TIRE KEEPS THE TMPS LIGHT ON, THE PLACE I PURCHASED THE CAR FROM SENT ME TO A TIRE PLACE TO FIGURE OUT THE PROBLEM, SINCE THE LIGHT KEEPS COMING ON...THE TIRE SHOP FOUND OUT THE TIRE'S STEM SENSOR IS LEAKING AIR. THEY FOUND THE AIR ESCAPING AFTER THE WATER ON THE TIRE SEARCH TO FIND AIR ESCAPING.
Mar 24, 2016
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
1 complaint
I WAS ON MY WAY TO WORK ONE MORNING AT 430AM I WAS ON THE INTERSTATE. I FELT A PULL IN MY STEERING WHEEL AND HEARD A BIG POPPING NOISE AND PULLED OVER TO CHECK ON IT AND EVERYTHING TO ME AT THAT TIME LOOKED OK. I KEEP DRIVING 5 MORE MINS OR SO AND I HEARD THE NOISE AGAIN AND AT THAT TIME MY PASSENGER TIRE WAS FLAT, I HAD TO CALL A TOW TRUCK WHICH COSTED ME 160$. I THOUGHT IT WAS JUST A REGULAR TIRE BLOW OUT TILL MY I TAKE IT TO GET FIXED AND MY SUSPENSION HAD BUSTED. I HAD TO REPLACE THE FRONT BUMPER (GET IT PAINTED EXTRA 135$), PASSENGER SIDE FENDER WINDSHIELD WIPER BOX,PASSENGER FENDER WELL, ABS SENOR CABLE, GET THE SUSPENSION FIXED AND THE PLASTIC PIECE THAT GOES ALONG UNDER THE DOORS.(THE LONG PIECE ALONG THE BOTTOM) A TOTAL OF 670$ OUT OF MY POCKET
Sep 05, 2015
SUSPENSION,WHEELS
1 complaint
I WAS TURNING OUT OF A PARKING SPACE WHEN I HEARD A LOUD POP. I CONTINUED TO DRIVE HOME, HEARING NOISE WHENEVER I TURNED THE WHEEL. MY HUSBAND TOOK A LOOK AT THE CAR WHEN I GOT HOME. WE DISCOVERED THAT THE STRUT COIL HAD BROKEN AND WAS RUBBING THE TIRE. I WAS LUCKY THAT IT DIDN'T BLOW MY TIRE.
Aug 09, 2015
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
EXHAUST SYSTEM CORRODING EARLY AFTER NORMAL USE. NEED TO REPLACE MIDPIPE AND SPRINGS HOLDING PARTS OF THE EXHAUST SYSTEM IN PLACE. I AM HAVING THEM REPLACED BEFORE IT CAUSES AN INCIDENT, BUT IF NOT FIXED IT COULD HAVE LEAD TO PIECES OF THE EXHAUST SYSTEM FALLING OFF DURING DRIVING AND CAUSING A ROAD HAZARD
Jul 27, 2015
SERVICE BRAKES
1 complaint
ON 11/29/2014 I WAS I WAS TRAVELING ON A STATE HWY AT 55 MILES PER HOUR AT A MILD DESCENT IN ELEVATION IN THE RAIN WHILE APPROACHING A RED TRAFFIC SIGNAL AND INTERSECTION APPROXIMATELY 1/4 MILE AHEAD. WHEN I APPLIED THE BRAKES TO SLOW DOWN THE PEDAL WENT FLAT TO THE FLOOR, I REAPPLIED AT LEAST FIVE TIMES OVER AND EXPERIENCED THE SAME RESPONSE. I THEN WENT TO APPLY THE EMERGENCY BRAKE AND REAPPLIED THE BRAKE PEDAL SIMULTANEOUSLY AND AT THAT TIME IT WAS SO OVERLY SENSITIVE THAT IT OVER-BROKE AND NEARLY CAUSED A CRASH. *TR
Nov 30, 2014
FUEL SYSTEM, GASOLINE
1 complaint
THE CAR BEGAN TO RUN VERY LOUDLY, FUEL CONSUMPTION WAS INCREASED, POWER OF VEHICLE DECREASED. THE FIRST MECHANIC STATED IT COULD HAVE BEEN THE CATALYTIC CONVERTER. AFTER RESEARCH I FOUND THAT MANY NISSAN VERSA OWNERS HAVE BEEN COMPLAINING ABOUT THE SAME SYMPTOMS AND THE TAILPIPE COULD HAVE A BREAK IN IT. I TOOK IT TO MIDAS AND IT WAS FOUND THAT THE MUFFLER WAS STAINLESS STEEL BUT THE WELD GOING FROM THE MUFFLER TO THE FLANGE/TAILPIPE WAS REGULAR STEEL WHICH CORRODES VERY EASILY CAUSING BREAKAGE. IF THIS HAD NOT BEEN FIXED IT IS POSSIBLE THAT THE MUFFLER COULD HAVE FALLEN OFF WHILE THE VEHICLE WAS BEING OPERATED, AS WELL AS MANY OTHER POSSIBLE PROBLEMS. *TR
Aug 23, 2014
AIR BAGS,SEATS
1 complaint
AFTER ARRIVING HOME WHILE TAKING GROCERIES OUT OF THE CAR MY GRANDSON CLOSED THE DOOR I DON'T BELIEVE IT WAS HARD (HE'S 4YRS OLD) THE AIRBAG DEPLOYED THIS IS A CAUSE FOR CONCERN IF A FOUR YEAR OLD CAN CAUSE AN AIRBAG DEPLOYMENT THERE IS OBVIOUSLY A PROBLEM WITH THE SENSOR WHEN I CALLED TO REPORT IT I FIND OUT THAT IM NOT THE ONLY ONE THAT THIS HAS HAPPENED TO. *TR
Jul 25, 2014
EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
I PURCHASED MY 2011 NISSAN VERSA 1.8 BASE MODEL HB AT THE END OF 2010, ALMOST 1 YEAR LATER MY VEHICLE BEGAN GIVING ME PROBLEMS: THE HEADLIGHT BULBS WERE BURNING OUT AFTER USING THE HIGH BEAMS FOR A SHORT PERIOD OF TIME. I'VE CHANGED MY BULBS OVER 10 TIMES SINCE I'VE HAD MY VEHICLE. THE NEXT ISSUE I HAVE IS THE WINDSHIELD/REAR WINDOW SPRAY PUMP, IT SUDDENLY STOPPED WORKING SO I CHECKED TO SEE IF IT WAS LOW ON LIQUID IT WAS I REFILLED BUT IT STILL WOULD NOT WORK, SO I TOOK THE CAR IN AT VACAVILLE NISSAN TO SEE IF THEY CAN FIND ANY LEAKS. NO LEAKS WERE FOUND. SO WHERE IS THE LIQUID GOING? ALL IN ALL I ASKED IF MY CAR WAS ON RECALL, THEY SAID NO! I GO THROUGH LIGHT BULBS ALMOST EVERY MONTH, AND ITS BAD THAT I HAVE TO PULL OVER INTO A GAS STATION EVERY TIME MY WINDSHIELD GETS DIRTY, THIS IS NOT FAIR TO ME AS TO WHY THIS IS HAPPENING! I THEN, WENT BACK TO NISSAN TO SEE HOW MUCH IT WOULD COST TO NOT ONLY DIAGNOSE THE ISSUE WITH MY HEADLIGHTS BUT TO PAY FOR AND INSTALL A NEW SPRAY PUMP. DIAGNOSE $250...I DON'T HAVE THAT KIND OF MONEY!, NEW SPRAY PUMP + INSTALLATION LABOR =$4500, REALLY?! *TR
Jul 02, 2014
TIRES,WHEELS
1 complaint
THE TIRE PRESSURE SENSOR CONTINUALLY LIGHTS UP CAUSING PANIC AND EXTREME INCONVENIENCE. WE NEVER KNOW IF THE TIRES ARE FLAT OR IF IT IS A MALFUNCTION. WE HAVE CHECKED ONLINE AND FOUND SEVERAL COMPLAINTS. WHEN WE TOOK IT TO THE DEALERSHIP WE WERE TOLD THAT WE WERE RESPONSIBLE FOR FIXING THE PROBLEM. HOW CAN THIS BE? THE MALFUNCTION IS ALMOST ALWAYS ON THE FREEWAY AND AT VERY DANGEROUS TIMES AND UNSAFE AREAS. THE DEALERSHIP WAS WELL AWARE OF THE PROBLEM, BUT HAD NO INTENTION OF HELPING US. THIS IS SOMETHING NISSAN KNOWS ABOUT, IT IS UNSAFE AND NEEDS TO BE FIXED! *TR
Apr 22, 2014
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
2011 NISSAN VERSA WAS TAKEN INTO THE DEALERSHIP FOR NOT SHIFTING OUT OF PARK. AT THE TIME, POWERTRAIN WARRANTY WAS NO LONGER IN EFFECT. DEALER ADVISED, THAT THE SHIFTER SOLENOID IS NOT FUNCTIONING AND NEEDS TO BE REPLACED. THE COST FOR THE SHIFTER SOLENOID IS APPROXIMATELY $600.00 DOLLARS. I CONDUCTED A RESEARCH AND DISCOVERED NISSAN HAS THIS PROBLEM WITH MOST OF THEIR VEHICLES AT LOW MILEAGE. NISSAN HAS NOT ISSUED A RECALL ON THE VEHICLE. IN ADDITION, THE SUSPENSION IS ALSO MAKING NOISES AND HAS BEEN DIAGNOSED BY AN AUTOMOTIVE TECHNICIAN, WHO HAS ADVISED THE STRUT NEEDS TO BE REPLACED. THE VEHICLE MAKES CLICKING NOISED WHEN TURNING TO THE RIGHT OR LEFT. THE COST FOR OEM STRUT IS APPROXIMATELY $ 200.00. I AM HAVING TO MANY ISSUES WITH THIS VEHICLE AND CONSIDERED TO TRADE IT IN IF NISSAN DOES NOT RECALL VEHICLES. *TR
Oct 20, 2013
VISIBILITY/WIPER
1 complaint
THE DRIVER SIDE POWER WINDOW GOES DOWN EVERY TIME AS EXPECTED, BUT DOES NOT ALWAYS ROLL UP AS EXPECTED. SOMETIMES I HAVE TO WAIT SEVERAL MINUTES BEFORE THE SWITCH WILL DO ANYTHING AT ALL, SOMETIMES I ONLY HAVE TO WAIT A FEW SECONDS. THE AUTO-UP FUNCTION STOPS WORKING FREQUENTLY, AND THE MOTOR FOR THE POWER WINDOW HAS TO BE RESET FOR IT TO START FUNCTIONING PROPERLY AGAIN. THE DEALERSHIP'S FIX TO THE PROBLEM WAS TO SHOW ME HOW TO RESET THE MOTOR INSTEAD OF ACTUALLY FIXING THE WINDOW. IT'S ESPECIALLY PROBLEMATIC WHEN IT'S RAINING OUTSIDE AND THE WINDOW DECIDES IT'S NOT GOING TO ROLL UP, BUT IT DOES IT IN RAIN OR SHINE, SO I KNOW IT'S NOT A PROBLEM OF THE CONTROLS GETTING DRIPPED ON. I BOUGHT THE CAR PREOWNED WITH 40K MILES ON IT, SO I DON'T KNOW IF THIS HAS ALWAYS BEEN A PROBLEM, OR IF IT STARTED AFTER I PURCHASED IT. *TR
Apr 08, 2013
POWER TRAIN,ENGINE
1 complaint
I HAD TO ATTEMPT A SUDDEN BRAKE AND THE VEHICLE MADE A WEIRD NOISE. THE VEHICLE THEN STOPPED IN THE MIDDLE OF TRAFFIC AND STALLED. I CALLED AAA HAD IT TOWED TO TEMECULA CA TO THE NISSAN DEALERSHIP AND CHECKED. FOUND OUT THAT THE TRANSMISSION NEEDS TO BE REPLACED AND MY ENGINE. I HAVE A WARRANTY ON MY TRANSMISSION AND ITS COVERED. THE ENGINE IS NOT APPARENTLY. WHAT I DON'T UNDERSTAND IS WHY DIDN'T ANYONE TELL ME ABOUT THE RECALL, NOW THEY REFUSE TO FIX MY CAR OR HELP. *TR
Nov 17, 2012
VISIBILITY
1 complaint
I CONTINUE HAVING CONCERNS WITH THIS CAR BECAUSE THE VEHICLE WILL BLOW OUT COLD AIR CONTINUOUSLY FOR ABOUT 45 MINUTES THEN IT WILL START BLOWING OUT WARM AIR. WHEN I TAKE IT TO THE DEALER TO BE REPAIRED THEY REPAIR SOMETHING OR CAN NOT SEEM TO FIND ANYTHING WRONG. THIS VEHICLE HAS BEEN IN AND OUT OF THE SHOP SINCE DAY ONE OF PURCHASE FOR THE SAME THING AND THE CAR IS STILL NOT REPAIRED. THE NISSAN CORPORATION DOES NOT WANT TO CONSIDER IT A LEMON BUT I HAVE HAD THE CAR SINCE SEPTEMBER 2, 2011 BOUGHT IT WITH 15 MILES AND HAD TO TAKE IT TO THE DEALER ON SEPTEMBER 3, 2011. THE BRAKE ROTORS WERE NOT SET, THE GAS TANK WIRE BROKE WHEN FIRST PULLED. WHAT IS IT GOING TO TAKE FOR NISSAN TO REALIZE THERE IS SOMETHING IS WRONG WITH THIS VEHICLE? *TR
Oct 29, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
WHILE DRIVING AT NIGHT (WITH A HERTZ RENTAL CAR IN KAUAI HAWAII) AND SWITCHING BETWEEN HIGH BEAM AND LOW BEAM AND TRAVELING AT 40 MPH ALL THE HEADLIGHTS TURNED OFF. THE STALK MOUNTED SWITCH CONTROLS BOTH HEADLIGHT ON/OFF (ROTARY MOTION) AND HIGH BEAM-LOW BEAM WITH BACK AND FORTH STALK MOTION. AFTER DRIVING FOR ABOUT AN HOUR AND SUCCESSFULLY USING THE HIGH-BEAM LOW BEAM SELECTOR OFTEN, ON THE NEXT CHANGE BETWEEN HIGH AND LOW BEAM THE ROTARY MOTION OF THE KNOB ALSO ENGAGED AND TURNED THE HEADLIGHTS OFF. I HAVE SIMILAR CONTROLS ON MY CAR AT HOME AND THIS HAS NEVER HAPPENED. THE ROTARY MOTION OF THE ON / OFF KNOB REQUIRES JUST A VERY LIGHT TWIST AND THE IN-OUT MOTION NEEDED TO CHANGE BETWEEN HIGH AND LOW BEAM ALSO TWISTED THE OFF SWITCH. FORTUNATELY I WAS ABLE TO BRING THE CAR TO A HALT WITH THE BRAKES AND STAY ON THE ROAD. IT WAS VERY SCARY AND VERY FRIGHTENING TO BRAKE FROM 40 MPH IN THE PITCH DARK NOT KNOWING IF THE NEXT INSTANT WAS TO BRING A CRASH. MY WIFE WAS ALSO VERY SHOOK UP. AFTER I STOPPED I FIGURED OUT WHAT HAPPENED. IT WAS PITCH BLACK OUTSIDE WITH NO STREET LIGHTS. THIS CAN KILL SOMEONE!! THE FLUTED SURFACE OF THE ON/OFF KNOB EXACERBATES THE PROBLEM AND MAKES IT EASIER FOR A LIGHT BRUSH WITH A FINGER TIP TO TURN THE KNOB AND HEADLIGHTS OFF. THE VIN I COPIED FROM THE LIHUE AIRPORT HERTZ RECEIPT FOR THE RENTAL. LICENSE NUMBER WAS [XXX], HAWAII .IT WAS A RED COLOR CAR WITH AUTOMATIC SHIFT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 11, 2011
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
NISSAN VERSA 1.6 BASE SEDAN, SPEEDOMETER PROBLEM. SHOWING A SPEED HIGHER THEN THE ACTUAL SO I AM GETTING MORE MILES THEN ACTUAL AND MIGHT RESULT IN THE EARLIER EXPIRATION OF WARRANTY. *KB
Jul 19, 2011
Frequently Asked Questions
How many problems does the 2011 NISSAN Versa have?
The 2011 NISSAN Versa currently has 267 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2011 NISSAN Versa?
The most common problems reported for the 2011 NISSAN Versa are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2011 NISSAN Versa problem data come from?
All problem and complaint data for the 2011 NISSAN Versa comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - NISSAN Versa
2025 Problems
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2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
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