84
Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM
12 complaints
A/C does not work as blower will not put out cold air. During hot days in Florida with children and elderly in the car this poses a risk to our health. This happens when A/C has been on for approximately one hour. No warning messages whatsoever. This has been reported by many Genesis G80 owners who own a G80 from the years 2017 - 2020. Genesis Corporate is aware of the problem but has not submitted a recall.
Nov 09, 2025
Reverse lights no longer illuminate when placing car into reverse. This is a safety issue as cars behind me are not made aware if I am wanting to reverse until they see the car in motion.
Feb 28, 2025
Air conditioner freezes up and blows hot air in very hot weather. Causes dangerous driving environment.
Feb 19, 2025
Oil light keeps coming on suddenly, I looked online and there are many people who have had the same issue. It's only intermittent, and turns off when moving and turns on when idle. The first time it came on was when I was crawling on a first time in forever frozen Alabama road. I was very careful not to start sliding, and when the sign came on I panicked and ended up in a ditch. The safety issue comes from not knowing if this is a sensor issue or an actual oil issue. Most people stated that it was a sensor issue but to replace it, you must access inside of the motor.
Feb 18, 2025
Crash: 1
The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Aug 14, 2024
+ 7 more complaints for this component
STEERING
10 complaints
When turning, steering wheel sticks and does not return to center. It is necessary to use some additional effort to force the wheel back to center. No warning lamps or diagnostic trouble codes. Clear safety issue that has been documented by numerous other owners of the Genesis G80, and a known issue by Hyundai Motors / Genesis, as they will replace the Rack Mounted Motor-Driven Power Steering Assembly under the manufacturer's warranty. My vehicle is a few months out of warranty, with estimated repair cost of approximately $5k. For all owners of a 2018 Genesis G80, the warranty should be extended to cover this defective part, or a safety recall instituted. See Genesis TSB # 20-ST-004HG.
Jun 19, 2024
Steering wheel stays in the turned position and must be pulled back to return the wheel to center. Genesis is aware of this problem and has issued a Technical Service Bulletin #20-ST-004HG on 10/2020. Genesis only covered the repair to vehicles while under original warranty which is now expired for all 2018 Genesis models.
Apr 08, 2024
My 2018 G80 3.8L HTRAC steering is sticking. When I turn the steering wheel slight right, like through a 25mph curve, the wheel will stay in that position until, I pull it back to straight.
Dec 18, 2023
When taking long curves, the steering wheel binds in the direction of the turn, causing oversteer. Requires driver to make an exaggerated movement to return to property steering. When this occurs the steering wheel will not return to center without driver intention. This occurs whether the lane assist is on or off. It also does not seem to be temperature driven, as it happens in the heat and cold. Vehicle is out of warranty. Took to local mechanic and although was able to replicate, was not able to provide an explanation without the expense of completely tearing down steering components. I noticed it first starting to occur after I purchased it used in October 2022. It still occurs multiple times a day.
Sep 28, 2023
Since August of 2022 , every time I go over road imperfection my steering shakes badly , even though it is intermittent , every time I bring it in to the dealer they cannot seem to replicate it, it is getting worse to the point that I know when it is going to happen . I do not think the dealer is road testing the car , they just plug it in a diognastic machine , my car does not need a technician , but a mechanic
Aug 30, 2023
+ 5 more complaints for this component
UNKNOWN OR OTHER
9 complaints
My 2018 Genesis G80 has an issue in which the A/C quits working and blows warm air on the driver's side. I live in Florida where the heat is stifling and having warm air blowing during the high temperatures is dangerous. I have contacted Genesis who sent me a $220 Gift Card to have the dealer diagnose the problem. The dealer stated that this is a very common problem that Genesis will not acknowledge. My car only has 28,385 miles on it and is stored in a garage most of the time. I was told it needs a new evaporator coil which will cost $3,000. I am [XXX] and my husband is dealing with [XXX] I joined the Genesis G80 online forum and found that I am one of MANY people suffering with this problem. As the temperatures have already started to rise in Florida, I was struggling today as I drove to visit my husband in the hospital. I cannot go on much longer like this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 09, 2025
ongoing problem with vehicle AC been to dealer 10 times for repair but problem persist. AC stops blowing cold air or has minimal blowing pressure after several hours of driving. sometimes a noise behind the glove compartment like something knocking. seems like system freezes as it will operate normally/properly after vehicle has been stopped for about30-45 minutes 1st issue occurred 3/24/21at 24143 miles and continues to occur when vehicle is driven long distance with AC running
Apr 10, 2024
The vehicle started smoking Dec 2023. Placed it in the shop and got a diagnostic finding out about the turbocharge oil pipe leak. Two days after I got the car out the shop a recall was issued for the turbo oil pipe Genesis recall 019G. Called Genesis corporate office and the case worker says it’s nothing they can do due to me being the 2nd owner and my vehicle is a fire hazard smoking , shutting off while coming to a stop or reversing. I have a car note and have not been able to drive my vehicle in 3months. This is an big inconvenience and genesis isn’t trying to accommodate me for my trouble. t
Apr 10, 2024
The driver side, back passenger door will not open. The automatic locks and handles do not release the door. This is not related to any accident. The issue developed suddenly and poses a huge issue for exit from the car during an emergency. The issue is reported on the internet by multiple Genesis and Hyundai owners and appears to be a known issue with no action taken to resolve by Genesis/Hyundai. There were no warnings or lights indicating a problem. The Genesis call number says they are not aware of the issue. The car has low mileage (<40,000).
Oct 18, 2023
Whenever I make a prolonged right hand turn the steering wheel sticks in that position until it is MANUALLY returned to center. For example, taking an on-ramp than is a large ‘U’, the vehicle steering wheel ‘sticks’ in the turned position to the right. I can take my hand off the wheel and it stays there until it is forcibly turned back to center. This has been going on since I owned the vehicle, but it has never been unrecoverable. It’s happened every time I take the same on-ramp…every time.
Oct 14, 2021
+ 4 more complaints for this component
WHEELS
8 complaints
SIDEWALL FAILURE OF CONTINENTAL PROCONTACT TX TIRES. SEVERAL BUBBLES IN SIDEWALL. DEALER CLAIMS IT MUST BE FROM ROAD HAZARD.
Sep 25, 2019
HAVE HAD A TIRE BUBBLE AT LESS THAN 6K MILES. NOW HAVE A GASH IN THE INNER SIDEWALL AT 22K MILES. THE QUALITY OF THESE TIRES ARE SUB PAR. UPON REMOVAL OF THE TIRE THAT THE INNER SIDEWALL BLEW, THERE WAS UNEVEN WEAR IN THE MIDDLE OF THE TIRE, THERE ARE NO ALIGNMENT PROBLEMS. THESE TIRES ARE A SAFETY HAZARD.
May 28, 2019
THIS CAR WAS PURCHASED JULY 2018, SINCE THEN IVE HAD 3 FLAT TIRES. THE TIRE ARE MADE BY CONTINENTAL TIRE COMPANY. THE SALESMAN AT THE DEALERSHIP HAS INFORMED ME HE THEY HAVE EXPERIENCED MULTIPLE CASES OF FLAT TIRES FOR THE CONTINENTAL BRAND. ACCORDING TO THE DEALER SALESMAN "THERE IS A FOAM LINING USE FOR VIBRATION DAMPENING WHICH HAS COMPROMISED THE INTEGRITY OF THE TIRE". AT $ 400 PER TIRE, HE WAS BOTH CONCERNED AND HAPPY TO SEE SALES INCREASE IN THE SERVICE DEPARTMENT ONE TIRE HAD A SIDE BULGE AND I DROVE WITHOUT NOTICING FOR WHO KNOWS HOW LONG,, THE OTHER 2 FLATS HAPPENED GOING OVER 1 POT HOLE.ON A SIDE STREET GOING 25 MPH. AS A RESULT I WONT DRIVE THIS VEHICLE IF IM GOING SOMEWHERE WHERE I EXCEED 45 MPH DUE TO THE DANGER OF GETTING A FLAT GOING FASTER.
Mar 05, 2019
OEM TIRES ON MY 2018 G80 SPORT ALREADY WAS SIDEWALL BUBBLES ON THE FRONT TIRES WITH LESS THAN 10K MILES. THESE ARE DEFECTIVE TIRES THAT SHOULD BE RECALLED.
Jan 22, 2019
CONTINENTAL PRO CONTACT TIRES HAVE BLOWN OUT 3 TIMES. THESE ARE DANGEROUS TIRES. THE SIDEWALKS ARE WEAK. THESE ISSUES HAVE BEEN EXPERIENCE WHILE DRIVING ON THE HIGHWAY.
Jan 08, 2019
+ 3 more complaints for this component
ENGINE
6 complaints
Genesis issued the recall in mid-February and there is still not a remedy. We are supposed to park our auto outside and not in the garage. As we live in Florida and it is very hot and it is hurricane season, it is intolerably hot to park outside and, in the event of a hurricane or thunderstorm with hail, we cannot park outside without risking damage to our auto. It has been nearly five months since the recall which should be sufficient time for Genesis to have a solution to the problem. Also, they are not offering any compensation for the additional hardship due to having to park outside such as having to wash the car more frequently. I will also be contacting my congressman to followup with your agency.
Jul 04, 2024
Faulty oil pressure sensor comes on below 55 degrees and off when you increase RPM and speed. This is a huge safety issue if you think it's the sensor but it's not and can damage your engine, but it's nightmare when it's the sensor and you have a panic attack every time it comes on.
Jan 08, 2024
Recall in 2020 for a Oil Supply Pipe that is leaking and could cause a fire. It was completed in 2020. The same issue just occurred on 12/22/2023 where it stared leaking again and I took it to Genesis. They are saying I need to pay out of pocket but it is the same issue as the recall which is a fire hazard. They have had my car for 2 weeks. Opened a case with Genesis but they will not cover it. I have texts from the Gensis Mechanic saying it is the same issue. There were no warning signs except for the smoke when is was already leaking.
Jan 03, 2024
The contact owns a 2018 Genesis G80. The contact stated while driving at an undisclosed speed, there was white smoke coming from underneath the hood. The contact stated that in December of 2019 the vehicle was serviced at the dealer for a service appointment and unknown recall repair for the turbo fluid injector. The contact stated that the vehicle had experienced the failure like the description of the safety recall which was completed in 2019. The vehicle was taken to the dealer. The vehicle was diagnosed with leaking turbo fluid onto the exhaust manifold. The contact stated that the left side turbo oil feed pipe needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 43,628.
Sep 25, 2023
The contact owns a 2018 Genesis G80. The contact stated the vehicle was making a knocking sound from underneath the hood of the vehicle near the engine. While the contact was attempting to accelerate the vehicle displayed a hesitation while idling or driving at various speeds. The check engine warning light was illuminated. The contact had taken the vehicle to the dealer to be diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,500.
Aug 09, 2022
+ 1 more complaint for this component
TIRES
4 complaints
275.35r19 96w Continental Procontact TX Between 12-15k miles I had my two front tires form sidewall bubbles. The first bubble resulted in a blowout. Now at about 24k miles I'm told by the dealer the tread on my rear tires is almost gone. One rear tire, also, loses air monthly. I drive mostly locally and my longest trips are not greater than 70miles. I park in my driveway rarely where anything can hit the sidewall. For four tires to fail at this mileage indicates to me there is a serious flaw with the manufacturing.
Oct 22, 2021
TL* THE CONTACT OWNS A 2018 GENESIS G80 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT TX, TIRE SIZE 245/40/ZR19, DOT NUMBER: (NOT AVAILABLE). THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A YELLOW WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND DISCOVERED THE PASSENGER'S SIDE TIRE SIDEWALL WAS BLOWN OUT. THE CONTACT ALSO STATED THAT THE CHECK YOUR TPMS WARNING MESSAGE ALSO ILLUMINATED ON THE INSTRUMENT PANEL SOON AFTER THE FAILURE. THE CONTACT CALLED ROAD SIDE ASSISTANCE AND HAD THE TIRE REPLACED. THE TIRE WAS PART OF A REPLACEMENT SET OF TIRES WHICH WERE REPLACED BY THE GENESIS DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ON THE TIRE WAS 20,000.
Aug 12, 2020
TL* THE CONTACT OWNS A 2018 GENSESIS G80 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT TX, TIRE SIZE 245/40/ZR19 N/A, DOT NUMBER: (NOT AVAILABLE). THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE RAN OVER A POTHOLE AND THE TIRES EXPERIENCED BLOWOUTS. THE TIRE WERE NOT THE VEHICLE ORIGINAL TIRES. THE TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ON THE TIRES WAS 6,000.
Jun 05, 2020
TL* THE CONTACT OWNS A 2018 GENESIS G80 EQUIPPED WITH CONTINENTAL PROCONTACT TX TIRES, SIZE: 245/40R19 (NA). THE CONTACT STATED THAT BOTH FRONT TIRES SHOWED BUBBLES ON THE SURFACE. THE CONTACT STATED THAT THE TIRES WERE ORIGINAL FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO TETON HYUNDAI (LOCATED AT 1350 YELLOWSTONE AVE, POCATELLO, ID 83201, (208) 417-0844) WHERE IT WAS DIAGNOSED THAT BOTH FRONT TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 14,000. THE DOT NUMBER WAS UNKNOWN.
Aug 16, 2019
AIR BAGS
3 complaints
I hit a grass wall after striking a deer who bent my control arm and all airbags DEPLOYED BUT THE ONE WHO SAVES THE DRIVER THE MOST IMPORTANT AIRBAG
Dec 08, 2025
Crash: 1
Injuries: 1
Airbag light came on. Brought to dealer for fix. Dealer has it for two days and has not diagnosed it yet for repair. Only stated code shows increased resistance in driver side airbag.
Apr 08, 2024
Red light for showing no airbag keeps coming on whether someone sitting in passenger seat or not. Going to contact dealer to see about looking at airbag sensor.
Nov 14, 2022
POWER TRAIN
3 complaints
Oil pressure sensor issues.
Sep 27, 2025
The contact owns a 2018 Genesis G80. The contact stated that while operating the vehicle, the transmission would erroneously switch from drive(D) to neutral(N). The contact indicated that the failure mainly occurred after driving in reverse and then shifting to drive(D). Also, while driving at various speeds, the steering wheel remained seized and would not return to the center without additional force being applied. The failure had occurred while turning in either direction. The vehicle was taken to the local dealer who was unable to duplicate the failure; no service was performed. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 25,000. The contact has stated that the correct mileage at the time of failure is actually 31,158. All issues with the vehicle have been resolved.
Jun 08, 2022
1. STATIONERY. APPROXIMATELY 50% OF THE TIME WHEN I SWITCH GEARS FROM REVERSE TO DRIVE THE GEAR SLIPS INTO NEUTRAL. IT TAKES 2-3 ATTEMPTS AND THEN FINALLY STAYS IN DRIVE. ONE TIME I HAD TO PUT CAR IN PARK AND THEN SHIFT INTO DRIVE BECAUSE IT WOULD NOT STAY IN DRIVE. THIS HAPPENS EVEN THOUGH I AM PRESSING FIRMLY ON THE BRAKE AND AM PUSHING THE SHIFT BUTTON. 2. WHILE CAR IS MOVING. 3 TIMES SINCE I HAVE OWNED THIS VEHICLE THE FOLLOWING HAS HAPPENED WHILE I AM DRIVING ON CITY STREETS AND HIGHWAYS. WHEN I AM DRIVING, AND I GENTLY APPLY THE BRAKE IN ORDER TO MAKE A TURN AND THEN ACCELERATE IN ORDER TO COMPLETE THE TURN AND MERGE ONTO THE STREET OR HIGHWAY, WITHOUT MY REALIZING IT THE TRANSMISSION HAS SLIPPED INTO NEUTRAL AND THE VEHICLE WILL NOT ACCELERATE. THE GENESIS DEALERSHIP AND GENESIS CORPORATE HAVE BOTH INDICATED IT'S MY IMAGINATION AND THAT NOTHING IS WRONG WITH THE VEHICLE.
Apr 22, 2019
STRUCTURE
3 complaints
Rear passenger door behind the driver side of vehicle will not open up it causes safety issues for passengers and not being able to exit or enter through that door. It is not an electronic problem as the other three doors operate correctly. This vehicle has only 52,000 miles.
Jul 24, 2024
WHILE DRIVING APPROXIMATELY 55/MPH ON THE 210 FWY. WEST; I HEARD A JARRING POP/EXPLOSION. I THEN SAW BLACK FLYING DEBRIS ON THE PASSENGER SIDE OF THE CAR. WHEN I ARRIVED AT MY DESTINATION, I SAW THAT THE GLASS FROM THE REAT PART OF THE PANORAMIC ROOF HAD SHATTERED AND SETTLED INTO THE SHADE COVERING. I DID'T SEE ANY DEBRIS ON THE ROAD, OR ANYTHING TOSSED FROM ANOTHER CAR. THE CAUSE OF THE INCIDENT IS UNKNOWN. I DID ADVISE MY INSURANCE CARRIER OF THE INCIEDENT, BUT HAVE NOT YET FILED A CLAIM, AS I AM WAITING TO SEE IF THE DAMAGE IS COVERED UNDER THE CAR'S WARRANTY.
Jul 24, 2020
ON 6/29/18, APPROXIMATELY 9:30AM, TEMP 85. GOING SOUTH ON I-25, AT 70MPH, I EXPERIENCED A RAPID EXPLOSION OF MY SUNROOF. IT EXPLODED OUTWARD, ALTHOUGH SOME GLASS CAME INTO THE CABIN. NO ONE WAS INJURED.
Jun 29, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
Rear left door lock actuator has failed. Door will not open from inside or outside. There is no emergency release of any kind. This is a major safety concern as in the event of an accident occupants could be stuck inside the vehicle. This is a known issue with this model as well as several Hyundai/Kia models
Jul 07, 2025
Whenever I drive long distance like 1 or more hours, AC has problem. It worksd fine in short local distance. I see a lot of drivers have the same issue if you click the link below. During the hottest season, it can become very dangerous. I live in San Angelo, TX, and there is no Genesis dealership in here. Hyundae dealership couldn't figure it out. The nearest Genesis dealership takes 3 hours from my house. I paid for extended warranty which will expire within 4 months, and its useless unless it can get fixed. [XXX] (It's not a easy fix to Genesis service.) Please help me to resolvbe the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 11, 2024
ELECTRICAL SYSTEM,ENGINE
2 complaints
There are two safety recalls, one for the starter and one for the turbo oil supply line, both have potential for a fire concern and the manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner.
Dec 03, 2024
The contact owns a 2018 Genesis G80. The contact stated that the vehicle failed to start. The contact called Roadside Assistance, who arrived and restarted the vehicle. The contact used a boost charger to start the vehicle. The check engine warning light was illuminated. The trunk opened message was displayed. The vehicle was taken to the local dealer, who informed the contact about NHTSA Campaign Number: 24V107000 (Electrical System). The contact stated that the parts were on backorder. The manufacturer was not contacted. The failure mileage was approximately 80,000.
May 31, 2024
SERVICE BRAKES, HYDRAULIC
2 complaints
The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
Aug 24, 2021
The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
May 24, 2021
VISIBILITY/WIPER
2 complaints
I WAS DRIVING DOWN THE HIGHWAY AT 70MPH, NO OTHER VEHICLE IN FRONT OF ME. THE MOVABLE SECTION OF THE SUNROOF EXPLODED WITH A LOUD BANG AND GLASS RAINING DOWN ON ME AND MY PASSENGER. ALL WIDOWS CLOSED, SUNROOF CLOSED, SUNSHADE OPEN. 60SUNNY MORNING. I'M EXTREMELY CONFIDENT THAT NOTHING HIT THE ROOF. I HAB NEVER HAD AN ISSUE WITH THE ROOF AND ACTUALLY SELDOM OPEN IT....
Apr 06, 2021
TL* THE CONTACT OWNS A 2018 GENESIS G80. WHEN THE WINDSHIELD WIPERS WERE ACTIVATED, THE CONTACT SMELLED WIPER FLUID INSIDE THE VEHICLE. THE DEALER (ROCKLAND HYUNDAI, 55 NY-303, WEST NYACK, NY 10994, (845) 402-8623) STATED THAT THIS WAS A NORMAL CONDITION. THE MANUFACTURER CLAIMED THAT THEY HAD NO KNOWLEDGE OF THE CONDITION. THE FAILURE MILEAGE WAS 9,800. *TT CONSUMER STATED THE DEALER STATED OTHER CONSUMERS CLAIMED SAME ISSUE BUT THE DEALER REPORTED TO THE CONSUMER IT WAS NORMAL.*JB
Dec 06, 2018
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
1-THE STEERING WHEEL AIRBAG FAILED TO DEPLOY DURING A COLLISIOM WHILE ALL OTHER AIRBAGS `AIRBAGS INCLUDING REAR SEAT AIRBAGS -DID DEPLOY. THIS SUGGEST A POSSIBLE MALFUNCTION IN THE AIRBAG CONTROL MODULE STEERING WHEEL AIRBAG UNIT OR SENSOR SYSTEM. **YES THE VECHCLE IS AVAILABLE FOR INSPECTION BY GENESIS, NHTSA, OR ANY AUTHORIZED PARTY. 2. AS THE DRIVER I WAS AT DIRECT RISK THE STEERING WHEEL AIRBAG IS DESIGNED TO PROTECT THE HEAD AND CHEST IN A FRONTAL COLLISION. ITS FAILURE TO DEPLOY LEFT ME VULNERABLE TO IMPACT WITH THE STEERING WHEEL AND DASHBOARD. THE LACK OF DEPLOYMENT HAS WORSED THE OUTCOME 3. NOT YET I AM SEEKING A DIAGNOSTIC SCAN FROM GENESIS - CERTIFIED DEALER TO CONFIRM THE FAILURE AND IDENTIFY ANY FAULT CODES IN THE AIRBAG SYSTEM. 4. THE VEHICLE IS BEING ASSIGNED TO AN AJUSTER BUT NOT YET BY GENESIS OR NHTSA. I AM REQUESTING A FORMAL INSPECTION BY GENESIS AND WILL PROVIDE ACCESS TO THE VEHICLE. 5. THERE WAS NO WARNING LIGHTS OR MESSAGES PRIOR TO THE INCIDENT. 6. I WAS NAVIGATING A TURN WHEN A DEER ENTERED THE ROADWAY I SWERVED AND THE FRONT RIGHT WHEEL BECAME STRUCK CAUSING ME TO STRIKE AN EMBANKMENT. THE CONTROL ARM BROKE AND THE IMPACT TRIGGERED FULL AIRBAG DEPLOYMENT INCLUDING REAR SEAT AIRBAGS BUT NOT THE STEERING WHEEL AIRBAG Based on the severity and location of the impact, the steering wheel airbag should have deployed. I believe this failure may be due to a sensor malfunction or defect in the airbag system. This raises concerns regarding the reliability of the vehicle’s safety mechanisms, as the absence of steering wheel airbag deployment during such a significant frontal impact posed a serious risk to driver safety.
Nov 17, 2025
Crash: 1
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
Component: Engine / Turbocharger / Oil Line / Fire Risk Vehicle Problem: For the past five months, my oil light has been coming on and off sporadically (not flickering), even though mechanics and oil shops said there was no issue. A few days ago, the car started smoking out of nowhere, though it wasn’t overheating and there were no visible signs of leakage. I took it to the shop, and they diagnosed a turbocharger oil supply pipe leak that is severe and poses a fire risk. I am in a new city with no support system and have a baby. Multiple car dealerships have refused to fix my vehicle, even though I have been informed this part is under recall. I have tried calling and visiting, and no one will help. This is a safety concern, especially since the vehicle is at risk of catching fire while driving.
Jul 23, 2025
ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
Engine while driving inadvertently stalls and vehicle shuts off. Does not matter what the conditions are. Have to place vehicle back in park and completely shut down vehicle to restart. It first starts by engine slowing down and then engine speeding up and ultimately stopping. When placed in park vehicle lungs forward slightly and front sensor tends to go off in warning without a vehicle in front of
May 12, 2025
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
For over one year we have been in contact with Round Rock Genesis in Round Rock, Texas about recalls # 254 & 018G (NHTSA Recall # 24V107000). Our Genesis G80 is now 6 years old. Failure to address this repair poses a risk of the car bursting into flames with no warning; Genesis advises parking the car outside. These recalls have not been performed because the dealership claims that they cannot get the needed parts. Recalls # 201 and 006G are meant to address the anti-lock braking system. Failure to address these recalls poses a risk of brake failure and fire. Because the service department of Round Rock Genesis have failed to ever call us back despite many messages left for them, we are not sure if this is still a current recall on this vehicle.
Nov 24, 2024
SERVICE BRAKES
1 complaint
The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Nov 14, 2024
EXTERIOR LIGHTING
1 complaint
When driving at night and using the headlight switch's flash feature, the headlights go out completely when in AUTO mode. In manual mode, the headlights will be constantly on bright and will not allow the lights to dim. I took the car to the dealership and they confirmed what I was describing and said that the multifunction switch is faulty. I had a prior year Hyundai that has the same type of switch and was having the same issues reported. A TSB was issued for that vehicle to have the multifunction switch replaced. Seeing as how these vehicles are the same exact vehicles (just under a different brand name) and are having the same issues, I'm wondering if the Genesis should be covered under the same bulletin.
Jul 23, 2024
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2018 Genesis G80. The contact received notifications of NHTSA Campaign Numbers: 24V107000 (Electrical System) and 24V191000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated that the vehicle was taken for routine maintenance; however, upon leaving the repair center, while driving at an undisclosed speed, there was an alarm followed by the engine overheating. The vehicle was able to be restarted; however, the vehicle was towed to the dealer. The dealer confirmed that parts were not yet available for the recall repair. The failure mileage was approximately 49,000. VIN tool confirms parts not available.
May 28, 2024
SEATS
1 complaint
The contact owns a 2018 Genesis G80. The contact stated that while driving at an undisclosed speed, he heard an abnormal clicking sound coming from the driver's seat, and the seat suddenly shifted. Upon visual inspection, the contact observed that the seat was not sufficiently secured to the floor bracket. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.
Aug 29, 2023
ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2018 Genesis G80. The contact stated that while driving approximately 35 MPH, there was white smoke coming from underneath the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo pipe seal had failed causing oil to drip onto the exhaust manifold causing the white smoke. The contact was informed that the turbo charger oil supply pipe needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 19V538000 (Engine and Engine Cooling) but the failure occurred. The failure mileage was 45,000.
Mar 31, 2023
ENGINE,ELECTRICAL SYSTEM
1 complaint
The oil pressure light comes on intermittently - often at low RPMs and then goes away at higher RPMs. It is a very expensive repair and appears to be just due to a faulty oil pressure sensor. The light causes issues because it covers up whether there is another more serious problem that needs attention.
Feb 18, 2023
BACK OVER PREVENTION
1 complaint
After starting the car to leave home, the backup camera would not display. Placing car in reverse, the screen did not change from its MAP/nav display. Several other dash controls were also inoperable. It seems the car did not "initialize" successfully yet did not display any warnings. Unknown if any ADAS such as cross traffic or blind spot were inactive. Stopping and starting the car a second time resolved the issues. But, with no warnings, what could have happened if a driver did not notice the issue and do a "restart"? Too many software bugs.
Jan 29, 2023
STEERING,LANE DEPARTURE
1 complaint
Genesis installed dated technology (3G modules) for their connected services knowing 3G was being discontinued within 4 years of installing the technology. On December 31, 2022, Genesis will cease providing connected services to this car and model years 2017-2019. Genesis Connected services provides critical emergency services such as crash detection as well as numerous safety features, vehicle diagnostics, warnings, and navigation. All of these will no longer be available and Genesis has offered no plan to fix the issue. The G80 also has a stability issue when driving without the lane keeping assist feature engaged. The car struggles to stay in a constant direction, essentially pulling from side to side. The driver is forced to constantly make corrections while driving. Essentially, the driver is required to make corrections, via the steering wheel, every second or less when at highway speeds. However, even at lower speeds, there is a constant battle to keep the car steady in one direction. There’s a constant pulling from side to side.
Dec 06, 2022
STRUCTURE,UNKNOWN OR OTHER
1 complaint
Glass in front of the moon roof exploded outward. Corners where collapsed inward. Traveling aprox. 50 mph. Clear sunny day. No traffic in front or behind. My first thought was flat tire. Glass was standing straight up with a 2 in gap in the center. The next one may completely leave the vehicle and cause an accident. Not looking for reimbursement. Paid by insurance. I think there was some sort of pressure on the glass to cause the damage making it a product defect.
Feb 26, 2022
LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2018 Genesis G80. The contact stated the rear driver’s side door failed to lock or unlock. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear driver’s side door latch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 66,590.
Nov 23, 2021
PARKING BRAKE,SERVICE BRAKES
1 complaint
The contact owns a 2018 Genesis G80. The contact received notification of NHTSA campaign number: 21V160000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue however, the contact has not notified the manufacturer of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer would like to withdraw complaint.
Jun 23, 2021
STEERING,WHEELS
1 complaint
TIRES DEVELOPED BUBBLES IN SIDE WALLS ON TWO TIRE. ALSO CAR WAS DIFFICULT TO CONTROL ON INTERSTATE HIGHWAYS FOR THE SPEED LIMIT. ALWAYS FIGHTING THE STEERING WHEEL TO STAY IN LANE. I AM 80 YEARS OLD AND THERE WERE MANY COMPLAINTS OF FLATS AND LOSE OF CONTROL THAT I DECIDED TO REPLACE ALL THE TIRES. I CONTACTED HYUANDAI AND ALSO CONTINNENTAL AND WAS GIVEN NO SATISFACTION.ON GOING COMPLAINTS ABOUT ROAD NOISE ON THE OLD TIRES AND THE NEW TIRES HAVE NOT BE RECTIFIED.. MECHANIC SAID LOW PROFILE TIRES ARE THE CAUSE OF BOTH. CAR WAS IN MOTION WHEN THE PROBLEMS OCCURRED
Jul 31, 2019
STEERING,SUSPENSION,SERVICE BRAKES
1 complaint
1)AUTONOMOUS EMERGENCY BRAKING (AEB) WITH PEDESTRIAN DETECTION - LOOKS LIKE IT IS WORKING IN 20-30% OF CASES, NEVER WORKING WITH PEDESTRIANS. SERVICE DECLARED EVERYTHING FINE, BUT REJECT DEMONSTRATE THIS. 2)LINE KEEP ASSISTS - PERIODICALLY DEPARTURE CAR FROM THE LINE, IT HAPPENS DURING PERFECT WEATHER CONDITIONS AND ROAD MARKUP. 3) VIBRATION IS AT THE VERY HIGH LEVEL, PERIODICALLY INCREASED AND SOME TIME GOES AWAY, EVEN WHEN CAR STAY. BY MEASURE 4-5 TIMES GREATER THAN IN ANY OTHER CAR. SERVICE TOLD - BECAUSE IMPROPER ENGINE MOUNT, THEY CAN'T FIX ANY INFORMATION FROM THE MANUFACTURER. 4)CASTER IS OUT OF SPECS, SERVICE TOLD ALL G80 COMES FROM THIS DEFECT FROM THE FACTORY AND REJECT TO ADJUST -- DRIVING 5-6 DIFFERENT GENESIS G80 2017-2018 DURING LAST 4 MONTH, WHILE MY CAR WAS ON SERVICE AND ISSUE 1 AND 2 AND 3 CONTINUOUSLY REPRODUCED ON ALL OF THEM
Jun 22, 2018
POWER TRAIN,SERVICE BRAKES
1 complaint
I WAS PULLING INTO THE DRIVEWAY AND PUT ON THE BRAKE, AND THE BRAKES DID NOT RESPOND. THE CAR CRASHED THRU THE GARAGE DOOR. I PUT THE CAR IN REVERSE, BUT IT DIDN'T RESPOND. IT TOOK ABOUT 5 SECONDS FOR IT TO ENGAGE. THEN ONCE IT ENGAGED IN REVERSE, IT WAS OUT OF MY CONTROL, AS THE CAR SHOT BACK AT A HIGH SPEED, BOUNCED UP A CURB AND HIT THE NEIGHBOR'S DECK. AGAIN, THE BRAKES WERE NOT RESPONDING TO STOP THE CAR. THERE WERE BURN RUBBER MARKS SHOWING THE SPEED OF THE REVERSE. I FELT THE CAR HAD CONTROL NOT ME. THIS TIME IT ALSO TOOK SEVERAL SECONDS FOR THE CAR TO ENGAGE IN DRIVE. WHEN IT DID, THE CAR SHOT FORWARD BACK INTO THE GARAGE AND ONLY STOPPED BECAUSE IT COULD GO NO FURTHER DUE TO THE COLLAPSED GARAGE DOOR AND THE CONTENTS UNDERNEATH. THE BRAKES HAD NOT RESPONDED AGAIN. I WAS ABLE TO PUT THE CAR IN PARK AFTER THIS RICOCHET EVENT. I BELIEVE THE CAR HAS A MANUFACTURING MALFUNCTION AND IS DANGEROUS NOT JUST TO ME BUT TO EVERYONE ELSE ON THE ROAD, BE IT DRIVING OR WALKING. *TT *CN
Feb 17, 2018
Crash: 1
4.2/5.0
101 reviews

Frequently Asked Questions

How many problems does the 2018 GENESIS G80 have?

The 2018 GENESIS G80 currently has 84 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2018 GENESIS G80?

The most common problems reported for the 2018 GENESIS G80 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2018 GENESIS G80 problem data come from?

All problem and complaint data for the 2018 GENESIS G80 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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