Genesis GV80 — Recalls, Reliability, Specs & VIN Decoder

UNINTENDED ACCELERATION!! 2022 GENESIS GV80 2.5T Prestige model. 60 miles after I had the fuel pump replaced due to a recall on the fuel pump, car was totaled. It was complete luck that I or others WERE NOT KILLED. The vehicle was sitting still with engine running and all of a sudden just accelerated up to about 40+ mph. I had to steer into parked car to stop my vehicle. The gear shift would not go into neutral or reverse. entire experience took 6-8 seconds. Air bag saved me. The car had just come from the Genesis service center 60 miles prior to incident. Was in excellent condition with only 6190 on it. VERY SCARY..If I had been on the highway or going through an intersection people would have been killed, as car kept gaining speed. My insurance company has sent out an independent investigator to read data from the car-have not heard back yet. Police report was filed. NO warning light or any thing unusual prior to incident

The contact owned a 2021 Genesis GV80. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the instrument cluster had failed and needed to be replaced at the owner's expense. The contact declined to pay for the repair. The vehicle was not repaired. Additionally, the contact stated that while driving 70 MPH at night, the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated that upon opening the front driver's side door, the contact noticed that there was smoke coming from under the vehicle. The contact walked to the front of the vehicle and noticed flames coming from under the hood, by the windshield connecting point. The fire was extinguished by the fire department, but there was no report filed. The police arrived at the scene but failed to file or to provide a police report to the contact. There was no reported injury. The contact stated that the vehicle burned to the ground. The dealer was contacted but no assistance was provided. The vehicle was towed to a tow yard, where it was deemed a total loss by the manufacturer. The contact stated that the manufacturer had previously advised that the vehicle would be towed to a third laboratory for analysis; however, the manufacturer had failed to do so and had sent field technicians, who took pictures of the burned vehicle instead. The manufacturer then informed the contact that no assistance would be provided because the manufacturer was not liable for the failure, per the technician's report. The contact inquired a copy of the report and was informed that the copy could not be provided because it was private data. Additionally, the manufacturer advised the contact that he would need to retain the vehicle to pursue the matter. The contact related the failure to NHTSA Campaign Number: 23V630000(Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 95,000.

Digital instrument cluster continually turns off while operating. Yes its available for inspection When the instrument cluster of out, there is no speedometer, no turn signals, no safety features. On one occasion when the screen came back on it indicated that a crash was imminent when there was none. I believe this put our safety and others at risk as critical functions of the vehicle are not available when the screen in blank. Yes, the dealer has confirmed the issue on 3 separate occasions and attempted to fix it. It has been inspected by the manufacturer on 4 occasions. Vehicle timeline: •We took delivery of the car on [XXX] •On [XXX] the instrument cluster rebooted TWICE because of what we thought was CarPlay. •From 8/6/2024 to 8/12/2024 the dealer had the car and said it was my phone causing the issues and there was nothing wrong with the car. •On [XXX] we got videos of the entire screen AND instrument cluster going out and brought it in immediately for service •From 8/30/2024 to 9/6/2024 they had my car in service, they confirmed the ENTIRE instrument cluster was having issues and traced it to a bad connector and “fixed” it. •On [XXX] the screen AND entire instrument cluster started going out again. •From 9/10/2024 to 9/13/2024 they had my car in service, they once again confirmed the issue and traced it back to a pin problem. •On [XXX] the screen started going out again. We called Cherry Hill as Freehold cant seem to get the problem solved and could only get an appointment on 10/10/2024 •Between 9/27/2024 and 10/10/2024 we got DOZENS of videos of the ENTIRE instrument cluster going blank. On one of these occasions, when the screen came back on the safety features were freaking out that a crash was imminent when there was not. •From 10/10/2024 to 10/25/2024 they had my car in service where the once again confirmed the ENTIRE instrument cluster was going out and traced it to a set of pins and connectors in the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2024 GV80 with approximately 15k miles started completely powering off while driving multiple times and the vehicle started itself while in my enclosed garage space with no one in the vehicle, no button/brake pressed, not key fob pressed. I turned this into the dealership for manufacturer repair on 9/13/25 and as of today, 2/5/26, I still do not have my car back. The dealership explains there is an intermittent parasitic draw that they have been unable to identify. The battery drain, they claim, resulted in the car stopping by itself and starting by itself. The company has refused buyback under Lemon Law (not covering CPO), letters to the CEO have gone unanswered, multiple claims with Genesis corporate have resulted in no help and the local dealership is horrendous- no response, having the vehicle 5 months, no timeline.

Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.

After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.

See attached document for complaint

Defective software issue that has not been corrected since owner took possession of vehicle. Customer/Client is told to deal with the Engineering dept. at Genesis Corporate and it is out of the hands of the dealer. The software effects a lot of moving parts and safety features within vehicle, I feel the vehicle cannot be trusted. No one follows up from dealer to National Customer Service for the brand. They need accountability immediately.

On April 20th, 2026 I called Genesis of Carmel (Address: [XXX] Phone: [XXX] ) to get a oil change. On the same day I called them I also explained that various warning lights started to appear in the dash (check high beam assist system, check driver attention system, check speed limit system). The next day on the 21st when I wen to t take the car in for service the car would not start. I had to have the car towed to the Genesis dealer listed above. I received no calls from the dealership for 2 weeks. When trying to call their phone it is very hard to get through and strangely they hang up on you once you been transferred to the service department. On May 10th I received a call back from the Genesis delership and they stated that they had out a battery in my car but that the battery is draining and they don't know why. I asked them in they provide loaners sionce ai have beeen without a car for sevral days. they expolained that they don't have any but I could call Genesis (844-340-9741) and perhaps they could help me faster. i asked why they couldn't call for me and they stated that I may have better success. I called Genesis at that phone number 844-340-9641 and again explained all of the above information. I was given a case number and provided the same day as requested the information that they are asking for. This is a copy of the email (attached) I received after that call. Please note that even in this email they are stating it will be awhile before they get back to me. I am still without a car or a call back from the dealership. Genesis Case #42662041 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Friday, April 11, 2026 I received an alert on my vehicle that there was a possible issue with the driver's side headlamps. After checking my headlamps I discovered that the driver's side headlamps were not on. It was night time when this happened and I was very concerned for my safety and the safety of others while driving without proper lighting. The issue has been confirmed by a Genesis Service representative stating that this is a very common issue with this particular vehicle. It was relayed that moisture gets in the light assembly and shorts out the ILCU, which kills light functions. I have not had the vehicle inspected by the manufacturer, police or insurance representative. I feel that this issue, being known to be a common occurrence, should be a recall item and I am requesting a goodwill repair. I purchased this vehicle used and have had it for nine months. It was out of warranty when I purchased it so I purchased an extended warranty but unfortunately for me it does not include lighting. I am an elderly woman on a fixed income and cannot afford an expensive repair like this (approximately $2,500). I've always wanted a GV80 and was so excited when I purchased it. I am hopeful that Genesis will stand behind their product and put this item as a recall or in the very least grant a goodwill repair.

In March 2026, I was driving on the freeway when the car shut itself off and put itself into neutral and accessory modes. There was no warning. This put the safety of myself and other drivers on the road at serious risk because I was unable to accelerate or adequately control my vehicle without warning. The dealer says the car "is operating as designed."

1. ·On [XXX] I was driving on the freeway at highway speeds when the car shut itself down and went into neutral and accessory mode. No warning lights came on. Nothing happened if I hit the gas or the brake or tried to change the gear. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting itself off. Yes, the problem has been confirmed by a dealer. They said it needed an entirely new transmission. No, the car has not be inspected by the manufacturer, police, insurance agents, or others. 2. ·On [XXX], I was again driving on the freeway at freeway speeds when the car shut itself off and went into neutral and accessory mode. Nothing happened if I hit the gas or the brake or tried to change the gear. No warning lights came on. Nothing happened if I hit the gas or the brake or tried to change the gear. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting itself off. Yes, the problem has been confirmed by a dealer. They said it needed an entirely new transmission. When I spoke to the service department, I was told "it was not the first transmission they've replaced." No, the car has not be inspected by the manufacturer, police, insurance agents, or others. 3.·On [XXX] I was exiting the freeway and accelerating to merge in the far left lane when the loaner car given to me by the dealer, another Genesis GV80, shut itself off and went into neutral and accessory mode. Again, nothing happened when I pressed the gas or the brake or tried to change the gear. No warning lights came on. With the car being shut down, I could have been hit by other cars traveling at high rates of speed or caused an accident due to my car shutting it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Purchased my 2024 GV80 3.5t in June of 2024 and have been experiencing intermittent issues with the acceleration. Car hesitates when accelerating and can causing accidents while at an intersection making a turn. I have bought the car into the dealership three times, and they are unable to reproduce. Unfortunately, after reading the complaints and symptoms of the fuel pump recall for the 2021-2023 this issue seems identical. I have reach out to Genesis Corporate and they are no help and don't return calls or emails for days.

Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.

After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.

Car suddenly stops while driving. Usually when stop at a red light, stop sign, or yield sign where I have to accelerate. Transmission turns to P itself and hear a grinding noise.

When I was driving my 2023 GV 80, I was applying pressure onto the gas pedal and the car suddenly started jerking. The car was not accelerating then the check engine sign came on and then the car completely turned off. Then I restarted the car and it was moving really slow. Similar incident happened few other times and luckily I was able to pull over to the parking lot after turning on the hazard light. I drove my car over to the dealership and dropped it off. I am afraid that someone is going to get killed in an accident while they're driving on the highway or crossing the streets

Car engine stalled multiple times after a stop. Once car did that right after light turned green and I tried to accelerate. Almost causing accident by getting hit by behind. Also did it in parking lot, what happens the gages stop showing information and only the miles driven on the bottom left. Twice had to turn car on and off, once it was able to start back up on its own after pressing accelerator. Dropped off vehicle in dealer today for repair, they mentioned prior year models issue was related to fuel pump. No warning lamps or system failure notification, just some information on dash going away for a bit.

4/2/26, very hard to start the engine and engine warning light was blinking. noticed significant amount of fuel leaking on driver side of engine. The vehicle was towed to Genesis dealership. 4/3/26, engine cylinder #4 fuel leaking due to broken o-ring per dealership. Crossover fuel pipe and o-ring were replaced.

I was driving my 2022 Genesis GV80 on Sunday April 5th, 2026 when the vehicle started to overheat. This is the second incident that happened due to the vehicle overheating. The first time reported was in December 2025 at a cost of $3400 out of pocket. Now I see this recall for a potential fire that can be caused by the manufacturer defect. This is very concerning, since the vehicle has been serviced since I purchased the Genesis as a gift to myself in November 2021. This does not sit well with me, with Genesis being a "Luxury" brand. I believe that I should have my vehicle repurchased by Genesis due to these mechanical manufacturer defects.

I was driving my Genesis GV 80 in January and in the Trac near my work and I came out of a s turn and the car seemed to over correct and lost power.. I hit a parked car and it was pushed onto 2 other cars .My front end was damaged and airbags deployed. My seatbelt jerked me and was damages . There have been recalls on this vehicle for fuel pump problem which causes crashes. There's been a recall in this vehicle for the seatbelt explodes. There's also a problem with the headlight doesn't work and it's full of water. The seals are bad in the headlight has not been recalled yet. I want Genesis to take responsibility for this accident and compensate me. I'm taking my car into the dealership today Las Vegas with Las Vegas Genesis to discuss this issue and have them take a look at this car. I don't feel comfortable with this car anymore. My insurance could be with Allstate and the car is still not fixed right . I mistakenly attached a photo of a VIN number for a different vehicle. Please omit photo 5832. That's my Volvo. There's nothing to do with this case. Sorry I didn't know how to remove it.

I was driving approx 15 MPH i drove through a S turn in a residential area at slow speed . Suddenly my vehicle lost power and I hit a parked car . The right front corner was damaged. The driver side airbags, deployed the passenger side air bags did not deploy automatic break did not work. The safety warning did not go off . The vehicle was taken to my yard where it was later taken to a body shop, I found out later this shop was not an approved Allstate shop which was a mistake with Repair was done poorly, and not completeld I don’t think it’s safe to drive. The air bags have not been replaced . There is a headlight still Not working since the accident There is no reason for me to crash that day. I was wide awake just woke up. The car just did not handle properly. Something went wrong and now I find out that this vehicle make model is being recalled for fuel pump failures, which is causing loss of power in accidents. That’s exactly what happened in my car. Genesis needs to take responsibility for this vehicle as it has with other similar vehicles. This Vehicles has not been inspected for this with the dealership. I’ve taken it to them. They say there’s nothing wrong.That would be Genesis of Las Vegas .

After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.

Stalls or Stops while driving. Increased RPM when gearing down and lunging with zero fuel pedal applied. Lunging/delayed forward motion from stop with acceleration. Electrical system random issues including unable to hold a charge, parasitic battery drain.

When I was driving my 2023 GV 80, I was applying pressure onto the gas pedal and the car suddenly started jerking. The car was not accelerating then the check engine sign came on and then the car completely turned off. Then I restarted the car and it was moving really slow. Similar incident happened few other times and luckily I was able to pull over to the parking lot after turning on the hazard light. I drove my car over to the dealership and dropped it off. I am afraid that someone is going to get killed in an accident while they're driving on the highway or crossing the streets

I was driving and the car just stopped in the middle of the road. I had to turn the car off and restart. Once I did the car wouldn’t get any speed but the RPM would go up to 4 or 5. I finally got the car home and had it towed the next morning. After 9 days in the shop, I was advised it needed a new fuel pump but no ETA on when the car will be repaired.

Car engine stalled multiple times after a stop. Once car did that right after light turned green and I tried to accelerate. Almost causing accident by getting hit by behind. Also did it in parking lot, what happens the gages stop showing information and only the miles driven on the bottom left. Twice had to turn car on and off, once it was able to start back up on its own after pressing accelerator. Dropped off vehicle in dealer today for repair, they mentioned prior year models issue was related to fuel pump. No warning lamps or system failure notification, just some information on dash going away for a bit.

4/2/26, very hard to start the engine and engine warning light was blinking. noticed significant amount of fuel leaking on driver side of engine. The vehicle was towed to Genesis dealership. 4/3/26, engine cylinder #4 fuel leaking due to broken o-ring per dealership. Crossover fuel pipe and o-ring were replaced.

Since the coasting feature on the Genesis GV80 and similar models is inoperative, it could mean that Genesis misrepresented the vehicle’s fuel efficiency and emissions performance. The coasting function is designed to disengage the engine from the drivetrain to improve fuel economy, and because it doesn’t work as advertised, real-world MPG may be lower than stated. This could mislead consumers who purchased the vehicle expecting better efficiency. Additionally, coasting reduces engine load and fuel consumption, meaning that with it disabled, carbon emissions could be higher than what was tested or certified. Since official EPA fuel economy ratings were calculated with the assumption that coasting is active, but in practice, the feature never engages, this could be considered a form of emissions cheating or consumer fraud. Such discrepancies raise regulatory concerns and provide grounds for legal action, including a class-action lawsuit, if buyers were misled into purchasing a vehicle under false claims.

Subject: Complaint Regarding Genesis GV80 Coasting Feature Malfunction in Eco Mode To Whom It May Concern, This complaint is regarding a defect in the Genesis GV80’s Eco Mode, specifically the failure of the vehicle to coast as advertised. Genesis promotes the coasting feature as a key function of Eco Mode to improve fuel efficiency, yet this feature does not engage at all during real-world driving. Multiple owners have reported this issue to Genesis dealerships during service visits, yet no fix has been provided. Despite being aware of the problem, Genesis has not issued any software updates, recalls, or technical service bulletins to address the malfunction. This misleading advertising impacts vehicle performance and fuel economy, creating frustration among customers who purchased the vehicle based on these claims. The National Highway Traffic Safety Administration (NHTSA) is urged to investigate this matter and hold Genesis accountable for failing to deliver on its advertised vehicle functionality. A resolution

I was driving my Genesis GV 80 in January and in the Trac near my work and I came out of a s turn and the car seemed to over correct and lost power.. I hit a parked car and it was pushed onto 2 other cars .My front end was damaged and airbags deployed. My seatbelt jerked me and was damages . There have been recalls on this vehicle for fuel pump problem which causes crashes. There's been a recall in this vehicle for the seatbelt explodes. There's also a problem with the headlight doesn't work and it's full of water. The seals are bad in the headlight has not been recalled yet. I want Genesis to take responsibility for this accident and compensate me. I'm taking my car into the dealership today Las Vegas with Las Vegas Genesis to discuss this issue and have them take a look at this car. I don't feel comfortable with this car anymore. My insurance could be with Allstate and the car is still not fixed right . I mistakenly attached a photo of a VIN number for a different vehicle. Please omit photo 5832. That's my Volvo. There's nothing to do with this case. Sorry I didn't know how to remove it.

I was driving approx 15 MPH i drove through a S turn in a residential area at slow speed . Suddenly my vehicle lost power and I hit a parked car . The right front corner was damaged. The driver side airbags, deployed the passenger side air bags did not deploy automatic break did not work. The safety warning did not go off . The vehicle was taken to my yard where it was later taken to a body shop, I found out later this shop was not an approved Allstate shop which was a mistake with Repair was done poorly, and not completeld I don’t think it’s safe to drive. The air bags have not been replaced . There is a headlight still Not working since the accident There is no reason for me to crash that day. I was wide awake just woke up. The car just did not handle properly. Something went wrong and now I find out that this vehicle make model is being recalled for fuel pump failures, which is causing loss of power in accidents. That’s exactly what happened in my car. Genesis needs to take responsibility for this vehicle as it has with other similar vehicles. This Vehicles has not been inspected for this with the dealership. I’ve taken it to them. They say there’s nothing wrong.That would be Genesis of Las Vegas .

The brakes failed at about 25mph. My car collided into the car in front of me. After several attempts to pump the brakes they never re-engaged to stop the vehicle.

When the adaptive cruise control system is engaged while wearing prescription eyeglasses, either my regular clear lenses or prescription polarized sunglasses , a persistent audible and visual warning sounds approximately every two (2) minutes creating a distraction. The warning states "Keep your eyes on the road and drive safely. Driver assistance system is limited."

Digital instrument cluster continually turns off while operating. Yes its available for inspection When the instrument cluster of out, there is no speedometer, no turn signals, no safety features. On one occasion when the screen came back on it indicated that a crash was imminent when there was none. I believe this put our safety and others at risk as critical functions of the vehicle are not available when the screen in blank. Yes, the dealer has confirmed the issue on 3 separate occasions and attempted to fix it. It has been inspected by the manufacturer on 4 occasions. Vehicle timeline: •We took delivery of the car on [XXX] •On [XXX] the instrument cluster rebooted TWICE because of what we thought was CarPlay. •From 8/6/2024 to 8/12/2024 the dealer had the car and said it was my phone causing the issues and there was nothing wrong with the car. •On [XXX] we got videos of the entire screen AND instrument cluster going out and brought it in immediately for service •From 8/30/2024 to 9/6/2024 they had my car in service, they confirmed the ENTIRE instrument cluster was having issues and traced it to a bad connector and “fixed” it. •On [XXX] the screen AND entire instrument cluster started going out again. •From 9/10/2024 to 9/13/2024 they had my car in service, they once again confirmed the issue and traced it back to a pin problem. •On [XXX] the screen started going out again. We called Cherry Hill as Freehold cant seem to get the problem solved and could only get an appointment on 10/10/2024 •Between 9/27/2024 and 10/10/2024 we got DOZENS of videos of the ENTIRE instrument cluster going blank. On one of these occasions, when the screen came back on the safety features were freaking out that a crash was imminent when there was not. •From 10/10/2024 to 10/25/2024 they had my car in service where the once again confirmed the ENTIRE instrument cluster was going out and traced it to a set of pins and connectors in the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days.   2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.

While driving through a parking lot on [XXX], leaves blew in front of car and it automatically came to an abrupt stop. While driving on [XXX] on [XXX] at approximately 70 MPH, without any encroaching vehicles and with no road obstructions, the automatic emergency braking temporarily engaged on 2 occasions, indicator on dash indicated that it occurred, and I felt the wheels lock up for a short time. Fortunately, there was nobody very close behind me and I was able to maintain control of the car. In neither of these instances, did I physically apply the brake. I continued to drive the vehicle home at a decreased speed and have parked it in my garage. The vehicle mileage is 27043 and has no damage. An apparent dangerous malfunction with the vehicle's ADAS system (possible computer, camera or sensor.) I have spoken with the dealer and they are arranging to pick the vehicle up from my house. Unrelated, I had the vehicle oil changed at this same dealer (Genesis of Cherry Hill) at 6,000 miles and had to have it towed back to them the next day because they overfilled the oil, the CEL illuminated and it developed a misfire. Likely caused internal engine damage and flooded the VVT solenoids and likely aerated the oil, reducing its lubricating capability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While at a stop sign on a hill the brakes failed. Brake pedal released and sunk to the floor while pressed at a stop sign. I lost control of the car and had to swerve to the opposite side of the road to avoid collision. I then attempted to engage the emergency brake but that failed as well. The car rolled through a red light after which I put the car in park in an effort to stop the vehicle before running the next red light. The car came to a jerking stop after I put it in park. At the time of brake failure, warning alerts activated on the dashboard. “Stop vehicle and check brake system.” After I was finally able to stop the car I called roadside assistance and had the car towed to the dealership for assessment and repairs.

The Adaptive Cruise Control will slow the car down or try to bring it to a stop from speed on a highway for no reason, with no other vehicle in close proximity. Sometimes it occurs on a curve when the car seems to react to a guard rail or snow bank. Very often it is on a long straight stretch of road with no one in sight. Car just aggressively decelerates. The only action is to press the accelerator or shut the cruise control off in order to overcome the problem. Clearly this puts vehicle occupants at risk because the car creates a risky driving situation on highways. Have brought it to a dealer where the service manager acknowledged that this is an issue with this vehicle that others have complained about, but Genesis has not addressed. Message boards and Genesis on-line forums are filled with similar complaints. There were no warning lamps or other indicators for the problem.

Forward collision warning and active assist are practically inoperable. The vehicle doesn't detect the car in front of it and doesn't show it on display. The operation doesn't match the described function in the owner's manual. After trying to work with Genesis Corporate office and dealer, I could replicate the problem during the test drive that was conducted after dealer performed extensive diagnostics together with Genesis tech support. System didn't return any fault codes. Dealer documented the issue in the service record. During the test drive, the WARNING system finally activated when collision would have been imminent only prevented from the accident by the technician driving by slamming on the brakes. The emergency braking system didn't activate at all. I drove various loaner cars being Genesis 2023 models that all exhibited the same behavior. According to the manual the system should be active at the speeds 6 miles per hour or above. I can get very close to the car in front of me and nothing would happen. It only affects normal driving. Adaptive cruise control works fine and sees the vehicle in front of me with no issues

On Friday, April 11, 2026 I received an alert on my vehicle that there was a possible issue with the driver's side headlamps. After checking my headlamps I discovered that the driver's side headlamps were not on. It was night time when this happened and I was very concerned for my safety and the safety of others while driving without proper lighting. The issue has been confirmed by a Genesis Service representative stating that this is a very common issue with this particular vehicle. It was relayed that moisture gets in the light assembly and shorts out the ILCU, which kills light functions. I have not had the vehicle inspected by the manufacturer, police or insurance representative. I feel that this issue, being known to be a common occurrence, should be a recall item and I am requesting a goodwill repair. I purchased this vehicle used and have had it for nine months. It was out of warranty when I purchased it so I purchased an extended warranty but unfortunately for me it does not include lighting. I am an elderly woman on a fixed income and cannot afford an expensive repair like this (approximately $2,500). I've always wanted a GV80 and was so excited when I purchased it. I am hopeful that Genesis will stand behind their product and put this item as a recall or in the very least grant a goodwill repair.

Due to bad deals, one of our front lights was filled with water. Causing multiple sensors to go off, like our lane departure and camera features. Car had 5 warnings on dash

Water enters headlamp assembly causing a he assembly to fail. Failed assembly ruins control module. Ruined control module disables multiple safety features (7 errors code show upon failure). Root cause is a faulty seal from original manufacturing. Manufacturer has corrected the faulty seal but did not issue safety recall leaving owners with defective and unsafe equipment as well as hefty repair bills.

Drivers side headlights started collecting condensation,after 2 weeks the daytime running lights stopped working. When driving thru rain the headlights stopped working and the LED warning light came on.We can’t comfortably drive in the rain or after dark without safe lighting. The local Genesis dealer inspected the issue and the manufacturer has offered to cover 1/2 the cost of replacement. The vehicle is 3 years old and while over the mileage for warranty this is an issue which should be covered 100% as it is a safety issue. The LED headlights should have a longer lifespan.

Notice condensation building up in driver side headlamp, then I received LED lights failure warning ️ as i was driving. Now i driver side signal is not working some times and now i have about 7 warnings on dash from headlamp failure to collision sensor going off. I know since car is a 2021 and i'm the second owner it's out of warranty, but i speculate that this problem probably known now look at other reports and it only had 35K miles when I purchased it.

I'm reporting moisture in the driver headlight. I noticed a little moisture when I purchased it in October 25(used). Of course the warranty is up and the extended warranty doesn't cover replacement of assembly. Which is very pricey over 2000. I took it to the dealership to get it looked at but at the time it was still working but flickering alot, now it's completely out. I asked was it cracked and the service guy said no, this is something that we see sometimes. I didn't have any warning lights on prior to it going completely out. Now I can't get an expectation tag because of the headlight assembly needing to be changed. This is something Genesis must look into or offer warranties that cover expensive parts like that. It's definitely a hazard when both lights aren't working properly. I'm torn between trying to get it fixed or just letting the vehicle be repossessed and start over with something with a better warranty. I current have 6 alerts on dashboard since the light is completely out.

Component: Exterior Lighting / Headlamps Vehicle: 2021 Genesis GV80 VIN: [XXX] Mileage at Failure: 77,000 Complaint: The front left headlamp on my 2021 Genesis GV80 failed completely after visible moisture and condensation accumulated inside the lamp housing for approximately one week. There was no impact, damage, or tampering. The Genesis service center inspected the vehicle and confirmed the failure was caused by moisture intrusion consistent with Genesis Technical Service Bulletin 23‑BD‑002G (“Information for Lamp Condensation”). This condition is also documented with NHTSA under XXX The failure resulted in a complete loss of headlamp function, creating a significant safety hazard while driving at night. Genesis Customer Care initially informed me that if the dealer confirmed the failure was consistent with the TSB, the repair would be covered under goodwill. After the dealer confirmed the defect, Genesis corporate declined to cover the repair due to the vehicle being out of warranty, despite the failure being caused by a known manufacturer defect affecting visibility and safety. I am filing this complaint because the defect is safety‑related, documented by the manufacturer, and resulted in the loss of primary forward lighting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The passage side headlight has moistures in it. They said run the engine for 30 minutes so it will dissolve and it didn't. And now the headlights not working and its $2,000 to get it replace.

Condensation has appeared in the driver side headlight. It has caused the headlight and blinker to stop working. In addition, several warning lights have appeared on the dash indicating the following operations are no longer working.... Driver Attention Warning System, Forward Safety System, Lane Change Assist system, Lane Departure Warning System and High Beam Assist. While the driving assist systems may be optional functions, the lack of headlight and blinker are, in my opinion, safety issues. Certainly, the car would not pass a safety inspection in the state of Virginia and, as a result, I would not be able to register the vehicle. Genesis has known of the headlight condensation problem for years and has issued several TSB's, yet they continue to build cars with a known safety issue. In my opinion, a safety recall should be implemented and Genesis should be required to repair the problem at their expense.

2021 gv80. Drivers side headlight failed while on vacation. Had newly formed condensation in headlight and must have shorted it had to drive back home with no turning signal and no headlight. Had the shop look at it when I got home and confirmed the unit was bad. Dealer is charging around 2,500-3,000.00 for headlight replacement

The contact owned a 2021 Genesis GV80. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the instrument cluster had failed and needed to be replaced at the owner's expense. The contact declined to pay for the repair. The vehicle was not repaired. Additionally, the contact stated that while driving 70 MPH at night, the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated that upon opening the front driver's side door, the contact noticed that there was smoke coming from under the vehicle. The contact walked to the front of the vehicle and noticed flames coming from under the hood, by the windshield connecting point. The fire was extinguished by the fire department, but there was no report filed. The police arrived at the scene but failed to file or to provide a police report to the contact. There was no reported injury. The contact stated that the vehicle burned to the ground. The dealer was contacted but no assistance was provided. The vehicle was towed to a tow yard, where it was deemed a total loss by the manufacturer. The contact stated that the manufacturer had previously advised that the vehicle would be towed to a third laboratory for analysis; however, the manufacturer had failed to do so and had sent field technicians, who took pictures of the burned vehicle instead. The manufacturer then informed the contact that no assistance would be provided because the manufacturer was not liable for the failure, per the technician's report. The contact inquired a copy of the report and was informed that the copy could not be provided because it was private data. Additionally, the manufacturer advised the contact that he would need to retain the vehicle to pursue the matter. The contact related the failure to NHTSA Campaign Number: 23V630000(Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 95,000.

The contact owns a 2024 Genesis GV80. The contact received notification of NHTSA Campaign Number: 26V229000 (Fuel System, Gasoline). The contact stated that on several occasions while driving at various speeds, there was an abnormal gasoline odor inside the cabin of the vehicle. While the vehicle was parked, the gasoline odor was also present outside the vehicle, especially while parked in the garage at the residence. The contact stated that there was condensation underneath the vehicle near the fuel tank. The vehicle was towed to a dealer, but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17,000.

The contact owns a 2023 Genesis GV80. The contact stated that while pulling into traffic, the vehicle stalled. The accelerator was depressed, but the vehicle failed to move. There were no warning lights illuminated. The contact stated that the failure was due to NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline). The contact contacted AAA, who rest drove the vehicle but eventually towed the vehicle. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The manufacturer was contacted and provided a case. The failure mileage was approximately 6,700.

The contact owns a 2022 Genesis GV80. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was taken to the dealer on two occasions, where the ignition coils and unknown parts were replaced however, the failure recurred. The vehicle was taken back to the dealer, where the contact was informed that the VIN was included in NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline). The dealer determined that cylinders #1 and #3 were misfiring. The dealer replaced the #2 fuel injector. The contact stated that upon picking up the vehicle from the dealer, the check engine warning light was no longer illuminated; however, there was a strong gasoline odor inside the vehicle, and the odor persisted while driving. The vehicle was taken back to the dealer, where it was test-driven, and the contact was informed that the odor was no longer present. The contact stated that upon picking up the vehicle, the failure persisted. The dealer was contacted but no assistance was provided. Additionally, the contact stated that the vehicle was experiencing hesitation while driving. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2021 Genesis GV80. The contact stated while attempting to refuel the vehicle, the fuel tank door switch failed to function as intended. The contact stated that the fuel tank door switch failed to unlock the fuel door. Additionally, the contact stated that the failure had occurred while on a road trip. The contact stated that he and his family were stranded for hours. The contact ripped the fuel tank door off and was able to refuel the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for an upcoming inspection. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 21,000.

The contact owns a 2021 Genesis GV80. The contact received notification of NHTSA Campaign Number: 23V630000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the next appointment the have is for mouths away. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Genesis GV80. The contact stated that the fuel cap was intermittently stuck and failed to open as needed to refuel the vehicle. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The failure mileage was approximately 19,000.

The contact owned a 2021 Genesis GV80. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the instrument cluster had failed and needed to be replaced at the owner's expense. The contact declined to pay for the repair. The vehicle was not repaired. Additionally, the contact stated that while driving 70 MPH at night, the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated that upon opening the front driver's side door, the contact noticed that there was smoke coming from under the vehicle. The contact walked to the front of the vehicle and noticed flames coming from under the hood, by the windshield connecting point. The fire was extinguished by the fire department, but there was no report filed. The police arrived at the scene but failed to file or to provide a police report to the contact. There was no reported injury. The contact stated that the vehicle burned to the ground. The dealer was contacted but no assistance was provided. The vehicle was towed to a tow yard, where it was deemed a total loss by the manufacturer. The contact stated that the manufacturer had previously advised that the vehicle would be towed to a third laboratory for analysis; however, the manufacturer had failed to do so and had sent field technicians, who took pictures of the burned vehicle instead. The manufacturer then informed the contact that no assistance would be provided because the manufacturer was not liable for the failure, per the technician's report. The contact inquired a copy of the report and was informed that the copy could not be provided because it was private data. Additionally, the manufacturer advised the contact that he would need to retain the vehicle to pursue the matter. The contact related the failure to NHTSA Campaign Number: 23V630000(Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 95,000.

The contact owns a 2024 Genesis GV80. The contact received notification of NHTSA Campaign Number: 26V229000 (Fuel System, Gasoline). The contact stated that on several occasions while driving at various speeds, there was an abnormal gasoline odor inside the cabin of the vehicle. While the vehicle was parked, the gasoline odor was also present outside the vehicle, especially while parked in the garage at the residence. The contact stated that there was condensation underneath the vehicle near the fuel tank. The vehicle was towed to a dealer, but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17,000.

The contact owns a 2023 Genesis GV80. The contact stated that while pulling into traffic, the vehicle stalled. The accelerator was depressed, but the vehicle failed to move. There were no warning lights illuminated. The contact stated that the failure was due to NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline). The contact contacted AAA, who rest drove the vehicle but eventually towed the vehicle. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The manufacturer was contacted and provided a case. The failure mileage was approximately 6,700.

The contact owns a 2022 Genesis GV80. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was taken to the dealer on two occasions, where the ignition coils and unknown parts were replaced however, the failure recurred. The vehicle was taken back to the dealer, where the contact was informed that the VIN was included in NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline). The dealer determined that cylinders #1 and #3 were misfiring. The dealer replaced the #2 fuel injector. The contact stated that upon picking up the vehicle from the dealer, the check engine warning light was no longer illuminated; however, there was a strong gasoline odor inside the vehicle, and the odor persisted while driving. The vehicle was taken back to the dealer, where it was test-driven, and the contact was informed that the odor was no longer present. The contact stated that upon picking up the vehicle, the failure persisted. The dealer was contacted but no assistance was provided. Additionally, the contact stated that the vehicle was experiencing hesitation while driving. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2021 Genesis GV80. The contact stated while attempting to refuel the vehicle, the fuel tank door switch failed to function as intended. The contact stated that the fuel tank door switch failed to unlock the fuel door. Additionally, the contact stated that the failure had occurred while on a road trip. The contact stated that he and his family were stranded for hours. The contact ripped the fuel tank door off and was able to refuel the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for an upcoming inspection. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 21,000.

The contact owns a 2021 Genesis GV80. The contact received notification of NHTSA Campaign Number: 23V630000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the next appointment the have is for mouths away. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Genesis GV80. The contact stated that the fuel cap was intermittently stuck and failed to open as needed to refuel the vehicle. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The failure mileage was approximately 19,000.

The brakes failed at about 25mph. My car collided into the car in front of me. After several attempts to pump the brakes they never re-engaged to stop the vehicle.

1. When starting from a stop the vehicle sometimes applies brakes with a collision warning, with no other vehicles in front or next to the car. This will repeat several times before the issue goes away. This has happened 4 times in the last 10 days.   2. When using adaptive cruise control the vehicle will not recognize vehicles ahead, even with the maximum following distance selected. This is almost always the case.

While driving through a parking lot on [XXX], leaves blew in front of car and it automatically came to an abrupt stop. While driving on [XXX] on [XXX] at approximately 70 MPH, without any encroaching vehicles and with no road obstructions, the automatic emergency braking temporarily engaged on 2 occasions, indicator on dash indicated that it occurred, and I felt the wheels lock up for a short time. Fortunately, there was nobody very close behind me and I was able to maintain control of the car. In neither of these instances, did I physically apply the brake. I continued to drive the vehicle home at a decreased speed and have parked it in my garage. The vehicle mileage is 27043 and has no damage. An apparent dangerous malfunction with the vehicle's ADAS system (possible computer, camera or sensor.) I have spoken with the dealer and they are arranging to pick the vehicle up from my house. Unrelated, I had the vehicle oil changed at this same dealer (Genesis of Cherry Hill) at 6,000 miles and had to have it towed back to them the next day because they overfilled the oil, the CEL illuminated and it developed a misfire. Likely caused internal engine damage and flooded the VVT solenoids and likely aerated the oil, reducing its lubricating capability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While at a stop sign on a hill the brakes failed. Brake pedal released and sunk to the floor while pressed at a stop sign. I lost control of the car and had to swerve to the opposite side of the road to avoid collision. I then attempted to engage the emergency brake but that failed as well. The car rolled through a red light after which I put the car in park in an effort to stop the vehicle before running the next red light. The car came to a jerking stop after I put it in park. At the time of brake failure, warning alerts activated on the dashboard. “Stop vehicle and check brake system.” After I was finally able to stop the car I called roadside assistance and had the car towed to the dealership for assessment and repairs.

The contact owns a 2023 Genesis GV80. The contact stated that while his wife was reversing up, the vehicle abruptly braked. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle abruptly braked and stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 6,900.

While driving down the interstate the rear brakes locked up. Was not able to accelerate over 65 mph. Originally thought it was a transmission issue until I was able to pull over smelled burning rubber and saw smoke coming from the rear brakes and the rotors completely gouged. The dealership originally indicated it is a safety issue and would have to call in an engineer but then stated that they are not able to duplicate the issue so I will have to pay for the repair out-of-pocket and will return the vehicle to me. Told them I do not feel safe driving this vehicle. No warning lights. Vehicle is currently at the Genesis of Minneapolis

In 2 instances power steering doesn’t work and brakes go to the floor (it will stop, but very slowly). I believe pretty much every error code displays when this happens. Here’s some error codes: C165C87, C162387, C164286, C168787, U012300, C17024A, C174281. In addition, the back windshield cleaner sprays till it empties.

The contact owns a 2021 Genesis GV80. The contact stated that while driving at an undisclosed speed, the service brakes independently engaged. The contact stated that the brakes independently engaged a total of four times while the contact was driving on a major highway. The contact’s son was a passenger in the vehicle. The contact stated that he was almost rear-ended several times. The vehicle was taken to the dealer four to five times previously regarding the proximity sensors. The contact stated that the proximity sensors had been illuminated several times in the past. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,000.

The car would slam in park of you went over 30 all lights and windshield wipers would move and flash would not accelerate after slammed in park said door was open when wasn’t. There diagnostics was that some how liquid came from cup holder and got wiring harness wet please see whoops there where a few drops in there and I spoke with tech and they said there is nothing protecting the femal end from liquid getting on it as it is under the cup holder