2007 MAZDA CX-7 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
527
Complaints Reported
Complaints by Component
ENGINE AND ENGINE COOLING
158 complaints
I HAVE A 2007 MAZDA CX7, MY VEHICLE HAS 71,000 MILES I HAVE NOTICED A RATTLING NOISE FOR THE PAST FEW MONTHS. I VISIT THREE MECHANICS AND ALL THREE MECHANICS ARE TELLING ME IT'S THE VVT TIMING CHAIN. THE COST THE REPAIR MY VEHICLE IS $3,000 TO $4,000 DOLLARS. I CONTACT THE MAZDA DEALER AND BECAUSE I HAVE NO WARRANTY I HAVE TO PAY OUT OF POCKET. SO I BEGIN TO DO MY RESEARCH ONLINE. I REALIZED THAT THERE ARE HUNDREDS OF OTHER MAZDA CX7 OWNERS THAT ARE HAVING THE SAME ISSUES AS I. WHAT A COINCIDENCE MAZDA HAS DISCONTINUED MANUFACTURING THE MAZDA CX7. THIS IS A MANUFACTURE ISSUE AND MAZDA NEEDS TO OWN UP FOR IT. HUNDREDS OF PEOPLE ARE LOSING THEIR VEHICLES DUE TO THIS VVT TIMING CHAIN ISSUE AND MAZDA NEEDS TO MAKE THIS A RE-CALL. I KNOW ONE THING I HOPE AND PRAY NOTHING HAPPENS TO ME WHILE DRIVING MY VEHICLE BECAUSE I WILL NOT HESITATE TO FILE A LAWSUIT AGAINST THE MAZDA CORP. I HOPE SOMEONE CAN HELP ALL OF US WHO ARE CURRENT OWNERS OF MAZDA CX7. I WILL USE SOCIAL MEDIA TO SPREAD AWARENESS. *TR
Feb 05, 2016
VEHICLE STALLED IN SAMS CLUB PARKING LOT. IT DID RESTART BUT STARTED MAKING A RUBBING OR GRINDING NOISE. TURNS OUT THE AC COMPRESSOR LOCKED UP. ACCORDING TO INTERNET POSTINGS IT IS A KNOWN ISSUE WITH 2007/2008 MODELS. APPARENTLY IT WAS ADDRESSED FOR 2009 MODEL. I'VE RAN 7 OR 8 VEHICLES FOR 200,000 PLUS MILES AND HAVE YET TO HAVE A COMPRESSOR GO OUT UNTIL THIS KNOW ANOMALY. WHERE IS THE RESOLUTION FROM MAZDA? *TR
Mar 09, 2015
I WAS DRIVING 60 MPH IN THE FREEWAY SUDDENLY I SMELLED BURN RUBBER INSIDE THE CABIN AND I HEARD A LOUD NOISE CAME FROM THE ENGINE, AFTER A FEW MINUTES THE SERPENTINE BELT WAS BROKE. I FOUND OUT THE AC COMPRESSOR LOCK-UP. I WAS LUCKY THERE IS NO INCIDENT HAPPEN. HOPE THERE IS A RECALL FOR THIS CONCERN. *TR
Jan 03, 2015
AIR CONDITIONER COMPRESSOR FAILED AND STARTED SMOKING AND RATTLING WHILE DRIVING ON FREEWAY. MECHANIC ADVISED THAT THE AC COMPRESSOR WAS CLOSE TO DETACHING COMPLETELY AND COULD HAVE CAUSED EVEN GREATER DAMAGE TO THE VEHICLE IF I CONTINUED DRIVING. *TR
Jul 14, 2014
CAR DID NOT WANT TO MOVE AND WHITE SMOKE CAME OUT TAIL PIPE WAS IN RUSH HOUR TRAFFIC. *TR
Jul 13, 2014
+ 153 more complaints for this component
ENGINE
78 complaints
ENGINE VVT SOLENOID SEIZED CAUSING COMPLETE ENGINE FAILURE WHILE TRAVELING ON THE HIGHWAY AT 60MPH. THE DEALER IS ASKING $10,730 TO REPLACE THE ENGINE. THE CAR HAS 76,000 MILES.
Aug 27, 2020
JUNE 2014, I WAS DRIVING VEHICLE OUT OF TOWN ON VACATION AND IT SUDDENLY BEGAN RUNNING ROUGH LIKE THE PISTONS WERE MISFIRING. MILEAGE WAS 69,700. I PULLED INTO A DEALERSHIP (1 MILE AWAY), DROPPED THE KEYS, AND CALLED TO EXPLAIN IN THE MORNING. LATER, THEY SAID THEY DROVE THE CAR AROUND THE LOT AND THE ENGINE LOCKED UP. THEY TOOK NO RESPONSIBILITY FOR MAKING IT WORSE AND CHARGED ME FOR CONFIRMING THE LOSS OF COMPRESSION IN THE PISTONS. WE REPLACED THE ENGINE AT GREAT EXPENSE AND TO A POOR RESULT. I FOUND THIS 2007 MODEL HAD A CHRONIC PROBLEM WITH THE VARIABLE VALVE TIMING (VVT) CAUSING THE TIMING CHAIN TO COME OUT OF ADJUSTMENT AND DESTROY THE ENGINE. INSTEAD OF ISSUING A RECALL AND FIXING IT, MAZDA OFFERED AN EXTENDED WARRANTY TO 6 YEARS-60,000 MILES. THIS IS ABOUT THE AVERAGE POINT OF FAILURE, MEANING HALF THE PEOPLE ARE NOT COVERED. A FEATURE OF THE TURBO CHARGER IS MAKING THE ENGINE RUN HOT, BURNING THE OIL, SO PEOPLE WERE OFTEN DENIED BECAUSE THE OIL "HAD NOT BEEN CHANGED." INTERESTINGLY, MAZDA SAID THE TIMING CHAIN HAD BEEN REPLACED UNDER WARRANTY WITH A PREVIOUS OWNER. THAT DATE AND LOCATION COINCIDED WITH A DATE OF SERVICE SHOWN ON CARFAX FOR TYPICAL MAINTENANCE ONLY. THAT DEALERSHIP SAID THEY COULD NOT POSSIBLY DO ANY WORK WITHOUT IT SHOWING ON CARFAX. I WONDER WHO MAZDA PAID FOR THE WARRANTY CLAIM... I WANT NHTSA TO COMPEL MAZDA TO COMPENSATE OWNERS WHO EXPERIENCED ENGINE FAILURE DUE TO THIS DOCUMENTED DESIGN FLAW.
Nov 09, 2019
THE MOTOR STARTED RUNNING HOT AND LOSING POWER AND I SHUT IT OFF. THE VEHICLE WAS TOWED TO A GARAGE AND WAS SCANNED ON COMPUTER AND ONLY SHOWED CODE FOR STEERING WHEEL ANGLE. THE MECHANIC PULLED THE COILS AND PLUGS AND CHECKED FOR SPARK AND INSTALLED NEW PLUGS AND ALL COILS OPERATED NORMALLY. COMPRESSION WAS CHECKED AND WAS LOW IN ALL CYLINDERS AROUND 70-80 PSI. PLUGS AND COILS WERE REINSTALLED AND INTERCOOLER PUT BACK ON. CAR IS IN A NO START CONDITION, CAR WAS TAKEN TO CLOSEST MAZDA DEALER AND THEY SAID THEY WOULD NOT FIX PROBLEM SINCE SOMEONE HAD BEEN IN THE MOTOR. THE MECHANIC CALLED THEIR SERVICE DEPARTMENT AND TOLD THEM EXACTLY WHAT HAD BEEN DONE AND THEY SAID THEY WOULD NOT MAKE IT RIGHT. THE CAR HAS 115000 MILES AND HAS NUMEROUS RECALLS FOR THE VVT TIMING CHAIN, TURBO, ENGINE, AND THEY HAVE TSB'S FOR THESE ISSUES AND STILL PLAY DUMB. I WANT MY MOTOR FIXED BY MAZDA AT MAZDA'S EXPENSE SINCE THERE ARE SO MANY COMPLAINTS AND ISSUES WITH THESE VEHICLES AND MAZDA KNOWS ABOUT IT AND STILL DOESN'T WANT TO MAKE THINGS RIGHT.
Feb 19, 2019
BOUGHT MY MAZDA CX-7 2007 BRAND NEW. AC BROKE, ARM JOINT HAS BE CHANGE, BOTH ROLLER CHANGED MORE THEN TWO TIMES. ENGINE IS MAKING NOISE. DEALER TOLD US THAT IT'S THE TIMING CHAIN WHICH IS THE ENGINE NOW. I CALLED MAZDA FOR AN ENGINE AND IT'S ABOUT $6,291 FOR JUST THE ENGINE NOT EVEN INCLUDED THE LABOR. HAD A VERY BAD EXPLERIENCE WITH MAZDA.
Jul 12, 2017
MAZDA'S L-SERIES ENGINES ARE EARNING A REPUTATION FOR VARIABLE VALE TIMING (VVT) DEFECTS THAT CAN CAUSE OIL LEAKS, EXCESSIVE SMOKE OUT OF THE TAILPIPE, LOOSE TIMING CHAINS, AND CATASTROPHIC ENGINE FAILURE. MAZDA HAS ACKNOWLEDGED THE VVT PROBLEMS IN A 'SPECIAL SERVICE PROGRAM' BUT, ACCORDING TO OWNERS, HAS DENIED WARRANTY COVERAGE IN SOME CASES. BECAUSE MY VEHICLE IS BEYOND THE EXTENDED PERIOD MAZDA DOES NOT FEEL THEY HAVE ANY RESPONSIBILITY TO COMPENSATE FOR THIS REPAIR. IT HAS BEEN REPORTED THAT THIS COULD CAUSE THE ENGINE TO STOP WHILE ON THE HIGHWAY CREATING A DANGEROUS OR DEADLY CONDITION.
Jun 01, 2017
+ 73 more complaints for this component
AIR BAGS
52 complaints
BEFORE I RECEIVED THE RECALL NOTICE I HAD TAKEN THE CAR IN TO STAR MAZDA AN AUTHORIZED DEALER IN GLENDALE TWICE FOR THE AIRBAG LIGHT WARNING SIGN WHICH HAD BEEN LIT UP ON THE DASHBOARD. TWICE STAR MAZDA CHARGED ME $140.00 FOR DIAGNOSTICS AND COULDN'T FIND THE PROBLEM WITH THE LIGHT. AFTER I RECEIVED THE NOTICE I TOOK THE CAR IN AND AFTER TWO HOURS THEY INDICATED THAT THEY REPLACE THE PARTS NEEDED AND IT IS A SIMPLE RECALL AND ITS NOT SO IMPORTANT. THE AIRBAG MALFUNCTION LIGHT IS STILL LIT ON THE DASHBOARD AND MY REGULAR MECHANIC STATED THAT THE AIRBAG MIGHT NOT FUNCTION ON MY CAR SINCE THE MALFUNCTION LIGHT IS LIT. PLEASE ADVISE. I HAVE ANOTHER MAZDA WITH THE SAME PROBLEM AND THE DEALER REFUSES TO RESOLVE THE AIRBAG WARNING SIGN WHICH IS ON RIGHT AFTER I TURN ON THE VEHICLE. THE OTHER MAZDA VIN # IS [XXX]. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Feb 09, 2020
I'VE ALREADY MAKE THE AIRBAG REPLACEMENT IN 16-MARCH-2018 BUT I'M STILL RECEIVING THE NOTIFICATIONS. THERE'S BEEN 1 YEAR AND A HALF SINCE THEN AND GOT LIKE A HUNDRED OF NOTIFICATIONS. I'M BEGINNING TO THINK THAT THE DEALER DIDN'T DO THE REPLACEMENT. OR MAYBE YOU HAVEN'T UPDATED THE DATABASE? I'M WORRIED BECAUSE THE MAZDA DEALER IS TELLING ME TO IGNORE THOSE NOTIFICATIONS. I'M TRYING TO CONTACT YOU BUT THERE'S NO WAY TO CONTACT ANYBODY IN NHTSA. THIS IS THE 2ND TIME I FILE A COMPLAINT AND THERE'S NO RESPONSE. I THINK YOU AREN'T DOING ENOUGH WITH THIS EMERGENCY. EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 25, 2019
MAZDA WILL NOT COMPLETE THE TAKATA AIRBAG RECALL ON OUR VEHICLE NO MATTER HOW MANY TIMES THEY ARE CONTACTED. WE HAVE MADE AT LEAST 6 ATTEMPTS TO CONTACT THEM, I THINK MORE, FOR NEARLY A YEAR. MAZDA REPS HAVE PROMISED TO GET BACK TO ME, BUT WE NEVER HEAR MORE. THEY KEEP SENDING NOTICE BY MAIL, BUT THEY DO NOT FOLLOW UP AFTER I CALL.
Oct 10, 2019
TAMARA RECALL
Aug 13, 2019
AIRBAG LIGHT STAYS ON AND ONLY GOES OFF WHEN CAR IS SHUT OFF.
Oct 24, 2018
+ 47 more complaints for this component
SUSPENSION,AIR BAGS
30 complaints
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT CALLED BILL HOOD MAZDA AT 985-345-0321 (333 N MORRISON BLVD, HAMMOND, LA 70401) AND WAS INFORMED TO DRIVE THE VEHICLE TO THE DEALER FOR RECALL REPAIRS. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE CONTACT STATED THAT THE DEALER DID NOT OFFER TO RETRIEVE THE VEHICLE FOR HER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Apr 09, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT SPOKE TO SANTA FE MAZDA/VOLVO (2704 CERRILLOS RD, SANTA FE, NM 87507) WHO STATED THAT THEY HAD NOT RECEIVED ANY PARTS AND WOULD ORDER THE PARTS WHEN THE RECALL BECAME "OPEN" IN THEIR SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.
Jul 06, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016 AND 16V593000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER (WITTEN BROTHERS OF RICHMOND, VIRGINIA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ORANGE PARK MITSUBISHI, 8105 BLANDING BLVD, JACKSONVILLE, FL 32244, (855) 851-0142) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND INDICATED THAT THE RECALLED PARTS HAD BEEN RECALLED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE GARDEN CITY MAZDA DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 13, 2017
+ 25 more complaints for this component
SUSPENSION
18 complaints
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE ATTEMPTING TO MOVE THE VEHICLE, IT WOULD NOT GO FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO SIEMANS FORD INC. (LOCATED AT 8961 RED ARROW HWY, BRIDGMAN, MI 49106, TEL: (888)501-0429) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER CONTROL ARMS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Aug 25, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 55 MPH, A GRINDING NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT CALLED DEERY BROTHERS MAZDA (LOCATED AT 200 S GEAR AVE, WEST BURLINGTON, IA 52655) WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Aug 24, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS AND TURNING THE STEERING WHEEL TO THE LEFT, A LOUD POPPING NOISE COULD BE HEARD. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 193,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Aug 10, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
May 22, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Apr 10, 2017
+ 13 more complaints for this component
ENGINE AND ENGINE COOLING,POWER TRAIN
16 complaints
IN NOVEMBER OF 2012 MY FAMILY WAS DRIVING HOME FROM SEATTLE, WA TO SAN DIEGO, CA. WHEN WE WERE DRIVING WE SMELLED BURNING RUBBER SO PULLED OVER TO SEE IF WE COULD SEE SOMETHING WRONG UNDER THE HOOD. SINCE IT WAS 10PM AND DARK OUTSIDE WE COULDN'T SEE ANYTHING AND DECIDED TO FIND THE NEAREST HOTEL TO STAY AT UNTIL WE COULD TAKE IT TO A SHOP. AFTER WE STARTED DRIVING WE SAW THERE WAS A FREEWAY EXIT 1/2 A MILE AWAY SO MY HUSBAND WAS DRIVING REALLY SLOW(ABOUT 35MPH) HOPING WE COULD MAKE IT WITHOUT ANY PROBLEMS WHEN ALL OF A SUDDEN THERE WAS A HUGE JERKING MOTION THAT FELT LIKE WE RAN INTO SOMETHING EVEN THOUGH WE DIDN'T. WE STOPPED IMMEDIATELY AND GOT A TOW TRUCK. IT ENDED UP BEING THE AC COMPRESSOR AND SERPENTINE BELT THAT NEEDED REPLACED, ALTHOUGH MAZDA WAS AWARE OF THIS PROBLEM AS THEY STATED IN THEIR EXTENDED WARRANTY THAT IT HAD "DEFECT IN WORKMANSHIP OR MATERIALS," THE WARRANTY WAS ONLY EXTENDED TO 5 YEARS OR 60,000 MILES. MY MAZDA WAS 6 YEARS OLD AND HAD ONLY 48,000 MILES BUT WASN'T COVERED BECAUSE IT WAS A YEAR PASSED THE WARRANTY EVEN THOUGH THE MILES WERE STILL UNDER. WE ENDED UP PAYING $2,000.00 TO FIX IT AS WELL AS ANOTHER $300.00 TO STAY IN A MOTEL FOR 5 DAYS. EVER SINCE THE DAY THAT THE CAR BROKE AND HAD THE HUGE JERKING MOVEMENT, BY BACK HAS HURT EVERYDAY SINCE THEN. IT ESPECIALLY DIDN'T HELP THAT I WAS ALMOST 5 MONTHS PREGNANT AND ALTHOUGH NOTHING HAPPENED TO THE BABY, I'M HOPING THERE WAS NO PERMANENT DAMAGE TO MY BACK SINCE I'VE NEVER HAD BACK PAIN OR PROBLEMS SINCE BEFORE THIS INCIDENT. I DIDN'T KNOW WHO ELSE TO CONTACT ABOUT THIS BUT I THINK THIS IS A HUGE PROBLEM AND MAZDA NEEDS TO FIX IT BEFORE MORE PEOPLE GET HURT, ESPECIALLY BECAUSE THEY ALREADY KNOW THIS IS A PROBLEM WHICH IS WHY THE EXTENDED THEIR WARRANTY. *TR
Jan 13, 2013
WHILE DRIVING THE VEHICAL STARTED TO MAKE NOISE TOOK IT TO FIRST MECHANIC SHOP NEAR BYE AND THEY TOLD USE THE AC COMPRESSOR WAS FAILING BUT IT WOULD BE OK THEN ON THE WAY BACK HOME THE CAR STARTED TO SMOKE FROM THE COMPRESSOR BECAUSE THE CLUTCH HAD SEIZED UP WE PULLED OVER OTHERWISE IM SURE WE WOULD HAVE BROKEN THE BELT CAUSEING MORE DAMAGE. *TR
Aug 31, 2012
I OWN A 2007 MAZDA CX-7, WHICH I PURCHASED IN NOV. 2006, BRAND NEW. OVER THE PAST 2 YEARS, I HAVE HEARD A TAPPING NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. TWICE IN THE PAST 9 MONTHS, THE VEHICLE LOST COMPLETE POWER. I ASKED MAZDA TO CHECK THE VEHICLE AND THEY STATED THAT IT WAS COMMON, NOTHING TO WORRY ABOUT. IN JANUARY OF 2012, I RECEIVED A SAFETY NOTICE FROM MAZDA IN REGARDS TO A POSSIBLE DEFECT PART, V.V.T. COMPONENT AND A LOOSE TIMING CHAIN. I TOOK MY VEHICLE TO THE MAZDA DEALERSHIP, WHO ADVISED ME THAT MY VEHICLE CONTAINED THIS DEFECTIVE PART, BUT STATED THAT THEY WERE NOT GOING TO REPAIR THE DEFECTIVE COMPONENT DUE TO THE LACK OF RECEIPTS FOR OIL CHANGES AND OTHER MAINTENANCE RECORDS. THE REASON FOR THE LACK OF RECEIPTS IS BECAUSE MY BROTHER-IN-LAW, WHO IS A MECHANIC, PERFORMED THE OIL CHANGES AND OTHER MAINTENANCE WORK TO THE VEHICLE. I ASKED MAZDA IF THE DEFECTIVE PART COULD BE HAZARDOUS AND THEY ADVISED ME IT WAS NOT HARZARDOUS OR DANGEROUS. APPROX. 3 WEEKS AGO, MY WIFE ORDERED THE NECESSARY PARTS AND PAID FOR THEM IN FULL. AFTER 3 WEEKS, I WAS ADVISED THAT THE PARTS OR NOT AVAILABLE. AFTER READING NUMEROUS WEBSITES AND COMPLAINTS FROM CX-7 OWNERS, THIS IS HAPPENING ACROSS THE COUNTRY. I FURTHER READ THAT IF THE V.V.T. COMPONENT FAILS WHILE THE VEHICLE IS BEING OPERATED, THE ENGINE WILL IMMEDIATELY CEASE, POSSIBLY CAUSING THE OPERATOR THE INABILITY TO SAFELY MANVEUR THE VEHICLE OFF THE ROADWAY. IN MY OPINION, THIS IS A DANGER TO THE OCCUPANTS OF THE MAZDA CX-7 AND OTHER MOTORISTS. I HAVE NOT HEARD OF ANY ACCIDENTS BEING REPORTED AS A RESULT OF THE DEFECTIVE PART, BUT I FEEL THAT MAZDA IS NOT TAKING THE NECESSARY MEASURES TO ENSURE THE SAFETY OF THE MOTORISTS. I FEEL THAT THE MATTER SHOULD BE TAKEN CARE OF BY MAZDA BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. *KB
Mar 20, 2012
OUR 2007 MAZDA CX7 SUDDENLY LOST POWER AND I WAS FORCED TO STOP THE VEHICLE IN THE CENTER MEDIAN OF THE HIGHWAY, AS I WAS UNABLE TO MOVE TO THE RIGHT DUE TO OTHER TRAFFIC. VEHICLE WAS TOWED BACK TO THE DEALERSHIP WHERE PROBLEM WAS DIAGNOSED AS A BROKEN PIN ON THE VARIABLE VALVE TIME ACTUATOR (VVT). THERE WAS NO PRIOR INDICATION OF A PROBLEM WITH THE VEHICLE (NO WARNING LIGHTS) PRIOR TO THE ENGINE STOPPING. DEALERSHIP HAS INDICATED THAT COMPLETE ENGINE REPLACEMENT IS RECOMMENDED BY MAZDA. CURRENTLY THE VEHICLE IS AWAITING ARRIVAL OF AN ADJUSTER FROM EXTENDED WARRANTY COMPANY TO SEE IF REPAIRS/REPLACEMENT WILL BE COVERED. ADDITIONAL ONLINE RESEARCH HAS INDICATED THAT THIS IS A WELL-DOCUMENT AND FREQUENTLY OCCURRING PROBLEM WITH THIS MAKE/MODEL OF VEHICLE, YET MANUFACTURER HAS NEGLECTED TO INITIATE A FULL RECALL. RATHER THEY ISSUED A "SERVICE BULLETIN" (#01-002/08) THAT ADDRESSES A VVT NOISE WHEN STARTING ENGINE. BULLETIN STATES "SOME VEHICLES MAY EXHIBIT A LOUD TICKING NOISE FROM THE VARIABLE VALVE TIMING. (VVT) THIS IS CAUSED BY THE LOCK PIN OF THE VARIABLE VALVE TIMING ACTUATOR NOT FULLY ENGAGING. HEAT TREATMENT HAS NOW BEEN ADDED AROUND THE HOLE OF THE VARIABLE VALVE TIMING ROTOR LOCK TO PREVENT THIS FROM HAPPENING." IT IS BELIEVED THAT HAD MY VEHICLE EXHIBITED ANY SYMPTOMS, I COULD HAVE HAD THE SERVICE BULLETIN REPAIRS MADE, AND THE ENGINE FAILURE DUE TO THE BROKEN PIN WOULD HAVE MOST LIKELY BEEN AVOIDED. THIS SHOULD HAVE BEEN A RECALL, AND NOT ADDRESSED BY A SERVICE BULLETIN. THERE IS STRONG EVIDENCE, AS DISCOVERED VIA THE INTERNET, THAT MULTIPLE CX7 VEHICLES HAVE HAD THIS EXACT SAME TYPE OF FAILURE WHERE THE VEHICLE HAS SUDDENLY STOPPED RUNNING WHILE BEING DRIVEN AT HIGHWAY SPEEDS. THIS CONSTITUTES AN EXTREME SAFETY HAZARD THAT COULD POSSIBLY RESULT IN SERIOUS PERSONAL INJURY OR DEATH. *TR
Feb 22, 2012
I HAVE A 2007 MAZDA CX7 THAT HAS A BROKEN VVT TIMING SYSTEM. THE CAR IS NOT DRIVABLE AND THE PART IS NOT AVAILABLE. THE CAR CURRENTLY HAS 74,000 MILES ON IT. THIS IS A KNOW ISSUE WITH MAZDA AND THEY ARE NOT TAKING RESPONSIBILITY. THIS IS DEVASTATING AS A CONSUMER TO NOT HAVE THE SUPPORT OF MAZDA ON A KNOWN DEFECT WITH THEIR VEHICLE. I AM REQUESTING THAT SOMETHING BE DONE SO THAT MAZDA TAKES RESPONSIBILITY FOR THIS DEFECT AND COMPENSATES MAZDA CX7 OWNERS FOR THESE EXPENSIVE REPAIRS! *TR
Feb 11, 2012
+ 11 more complaints for this component
EQUIPMENT
15 complaints
THE AC HAD BEEN GETTING LESS COOL AND COMPLETELY WENT OUT 2 DAYS AGO. YESTERDAY IT STARTED MAKING A TICKING NOISE. TODAY IT STARTED SMOKING AND SMELLED LIKE BURNT RUBBER. I TOOK IT IN AND WAS TOLD THE AC COMPRESSOR HAD GONE OUT. IT IS NOW GETTING A NEW COMPRESSOR/FILTER/DRYER/BELT WHICH I AM PAYING FOR AS IT IS OUT OF WARRANTY. *TT
Aug 26, 2011
I OWN A MAZDA CX-7 AND WAS DRIVING LIKE A NORMALLY DO AND TURNED ON THE AIR CONDITIONER. IT STARTED TO BLOW HOT AIR AND I COULDN'T FIGURE OUT WHY. SHORTLY AFTER MY ENGINE STARTED TO MAKE A LOUD SQUEAKING SOUND AND BEGIN SMOKING, I TOOL IT THE MECHANIC AND THEY INFORMED ME THAT IT WAS THE COMPRESSOR. I READ ONLINE THAT THIS IS A COMMON PROBLEM THAT MAZDA CX-7 OWNERS HAVE FACED BUT THEY HAVE ALSO FACED HAVING THEIR CARS STALL OUT BECAUSE OF IT. *TR
Aug 20, 2011
WAS RETURNING TO CALIFORNIA FROM ARIZONA WHEN CAR STARTED MAKING AN AWFUL NOISE. I SUSPECTED IT WAS THE A/C COMPRESSOR AS I HAD READ ABOUT THEIR FAILURES ONLINE. I HAD JUST PASSED THE 60,000 MILE EXTENDED COVERAGE PERIOD, HOWEVER MY MAZDA DEALER WAS ABLE TO GET MAZDA TO COVER 95% OF THE CHARGES. I WAS NOT HAPPY THAT I HAD TO PAY ANYTHING AT ALL, BUT I FEEL FORTUNATE THAT MAZDA THREW ME A BONE. OTHERS HAVE NOT BEEN SO LUCKY. MAZDA SHOULD COMPENSATE THEM. *KB
Jul 20, 2011
TL* THE CONTACT OWNS 2007 MAZDA CX-7. THE CONTACT STATED THAT THE AIR CONDITIONER COMPRESSOR FROZE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND BEGAN TO SMOKE ABNORMALLY. HE THEN ATTEMPTED TO START THE VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE CONTACT STATED THAT TWO DAYS PRIOR TO THE FAILURE, HE RECEIVED NOTIFICATION THAT THE MANUFACTURER WAS EXTENDING THE WARRANTY FOR THE AIR CONDITIONER COMPRESSOR TO THOSE VEHICLE UNDER 60,000 MILES. THE DEALER ADVISED THE CONTACT THAT HE WOULD BE LIABLE FOR REPAIRS BECAUSE THE VEHICLE WAS OVER THE MILEAGE RESTRICTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 61,000.
Oct 14, 2010
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE TRAVELING 45 MPH USING THE AIR CONDITIONER THE CONTACT NOTICED THAT THE AIR CONDITIONER HAD SUDDENLY STOPPED FUNCTIONING, SECONDS LATER THE CONTACT NOTICED A BURNING SMELL INSIDE OF THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 61000.
Sep 15, 2010
+ 10 more complaints for this component
POWER TRAIN
14 complaints
I WAS DRIVING MY 2007 MAZDA CX-7 A FEW DAYS AGO ON A MAJOR ROAD AND IT SUDDENLY STARTED TO MAKE A LOUD NOISE AS I ACCELERATED AND WOULD NOT INCREASE SPEED. THIS WAS VERY SCARY AND DANGEROUS EXPERIENCE FOR ME BECAUSE MY CAR FELT LIKE IT WAS ABOUT TO CUTOFF ON A MAJOR HIGHWAY WHILE CARS WERE DRIVING AT HIGH SPEEDS. I TOOK MY CAR TO THE DEALERSHIP THE NEXT DAY AND I WAS TOLD I NEEDED TO REPLACE THE TURBOCHARGER AND VVT & TIMING CHAIN FOR A TOTAL OF $4,200. I BEGIN TO PERFORM RESEARCH ONLINE ON THESE ISSUES AND FOUND FORUMS WHERE HUNDREDS OF MAZDA OWNERS HAVE EXPERIENCED THIS SAME ISSUE WITH THEIR VEHICLE. UNBEKNOWNST TO ME, MAZDA SENT A LETTER TO OWNERS WITH AN EXTENDED WARRANTY PROGRAM FOR BOTH OF THESE ISSUES. THE WARRANTY PERIOD IS 70,000MI OR 7 YEARS. MY VEHICLE IS 75,000 AND ONE MOTHER PAST THE 7 YR TIME PERIOD. MAZDA IS CIRCUMVENTING THE RECALL PROCESS BY OFFERING AN EXTENDED WARRANTY FOR PARTS THAT THEY KNOW ARE DEFECTIVE AND THE CONSUMERS WHO BELIEVED THAT THEY WOULD HONOR THEIR PRODUCT IS LEFT WITH A HUGE BILL TO REPAIR THEIR VEHICLE WHEN MAZDA IS RESPONSIBLE PARTY. PLEASE SEE THE LINK BELOW TO SEE NUMEROUS COMPLAINTS BY OTHER MAZDA OWNERS ON THIS SAME ISSUE. HTTPS://WWW.FACEBOOK.COM/MAZDA/POSTS/10153796263035363. *TR
May 02, 2014
THE VEHICLE STARTED TAPPING UPON START UP AND SEEMED TO HAVE TROUBLE ACCELERATING. THERE WAS ALSO A RATTLING NOISE WHEN THE ACCELERATOR WAS PRESSED. I CALLED THE MAZDA DEALERSHIP AND THEY STATED THAT THIS IS NOT THEIR ISSUE BUT THEY COULD LOOK AT MY VEHICLE IF I PAID A $50.00 FEE AND WHAT EVER THE ISSUE, IT WOULD BE MY RESPONSIBILITY. THERE ARE COUNTLESS ISSUES WITH THIS VEHICLE IE. VARITABLE VALVE TIMING ACTUATOR, TURBO FAILURE, BUT NOTHING IS BEING DONE BY MAZDA TO CORRECT THIS PROBLEM IE. RECALL. PLEASE HELP US, THE OWNERS OF THIS VEHICLE!! WE CANNOT AFFORD TO PAY OUT ALL BECAUSE MAZDA WILL NOT ADMIT THEIR EQUIPMENT IS FAULTY. THANK YOU FOR YOUR TIME. *TR
Jan 28, 2013
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT A CLUNKING NOISE EMITTED FROM THE ENGINE UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT PROPERLY WHILE DRIVING AT SPEEDS ABOVE 40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE TIMING BELT AND ADJUSTERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 84,000.
Feb 01, 2012
MY CAR MAKES A RATTLING NOISE AT START UP. AFTER READING THE HORROR STORY'S ONLINE ABOUT THIS CAR VVTA GOING OUT, OR THE AC COMPRESSOR GOING OUT AND MESSING UP THE ENGINE I TOOK IT TOO THE MAZDA DEALERSHIP. THEY SAID I NEEDED A NEW VARIABLE VALVE TIMING ACTUATOR. THIS IS A MAJOR PROBLEM WITH YEAR MAKE AND MODEL. SO I TALK TO INDEPENDENT MECHANIC WHO HAS EXPERIENCE WITH MAZDAS AND HAS FIXED THIS SAME PROBLEM NUMEROUS TIMES ON THIS VEHICLE. HE STATED THE PROBLEM IS YOU CAN ONLY GET THE PART FROM MAZDA AND THEY ARE STILL SELLING THE DEFECTIVE PART. WHY ISN'T SOMEONE DOING SOMETHING ABOUT THIS. THIS ISSUE HAS CAUSED PEOPLE FROM LOSING ALL POWER WHILE TRAVELING AT HIGH SPEED ON THE HIGHWAY. MY CAR ALSO HAS A TRANSFER CASE LEAK WHICH IS ANOTHER THING EVERYONE ELSE IS HAVING PROBLEMS WITH. SOMEONE GET THESE GUYS TO RECALL THIS PART.THIS IS A VERY DANGEROUS CAR!!! *TR
Sep 02, 2011
THE OFFICIAL TSB WAS LISTED IN 2008 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) DATE REPORTED APRIL 16 2008 NHTSA REFERENCE #10024861 TSB REFERENCE #03-003/08 DESCRIPTION: GEAR OIL DRIPPING FROM TRANSFER CASE OIL SEAL. 4WD VEHICLES WITH VIN'S LOWER THAN JM3ER*9****188196 (PRODUCED BEFORE OCT. 1, 2007). *NJ REPAIR INFORMATION FOR NHTSA #10024861 THEY NEW IT WAS A DANGEROUS SITUATION AND WE COULD HAVE BEEN KILLED IF THE TRANS LOCKED UP. I WENT IN TODAY TO HAVE THEM FIX IT AND THEY SAID IT WAS 6800 MILES OUT OF POWERTRAIN WARRANTY. *TR
May 10, 2011
+ 9 more complaints for this component
TIRES
13 complaints
APPROXIMATELY THREE WEEKS AGO, I NOTICED INCREASING DIFFICULTY MANEUVERING MY CAR AND TWO WEEKS AGO, AS I TURNED ONTO MY STREET, (TRAVELING AT APPROXIMATELY 5 MPH), MY CAR ACTUALLY SLID ACROSS THE INTERSECTION AND INTO THE CURB ON THE OPPOSITE SIDE OF THE STREET. FORTUNATELY, NO PEDESTRIANS WERE NEARBY AND NEITHER MY CAR NOR I SUSTAINED ANY INJURY. CURIOUS AS TO WHY THIS WOULD HAVE OCCURRED, MY HUSBAND INVESTIGATED AND MUCH TO OUR DISMAY, WE DISCOVERED THAT MY BRIDGESTONE TURANZA TIRES ' WITH JUST 18,800 MILES ON THEM ' WERE BALD EXCEPT FOR THE GROOVES THAT RUN ALONG THE CIRCUMFERENCE OF THE TIRE. AT THIS TIME, WE CALLED TWO AREA BRIDGESTONE DEALERS WHO JOINTLY CONSENTED THAT THE TIRE HAD NO TREAD WEAR WARRANTY WHICH FURTHER SERVED TO REINFORCE THE FACT THAT BRIDGESTONE IS AWARE THAT THE TURANZA IS A POOR QUALITY TIRE NOT WORTHY OF WARRANTY. WHEN QUESTIONED ABOUT THE POOR STATE OF THE TIRES AFTER JUST 18,800 MILES, THEY INDICATED, THAT OTHER THAN THE FACT THAT THE TURANZA WAS A 'CHEAP' TIRE (THEIR SPECIFIC VERBIAGE), IT COULD ALSO BE DUE TO POOR DRIVER HABITS OR AN OUT-OF-ALIGNMENT VEHICLE OR BOTH. BECAUSE I AM THE SOLE DRIVER OF MY VEHICLE AND COMMUTE JUST 21 MILES ROUND-TRIP TO MY JOB VIA A STATE-MAINTAINED ROAD WITH A MAXIMUM SPEED LIMIT OF 50 MPH, POOR DRIVER HABITS IS ELIMINATED. FURTHERMORE, INVESTIGATION ALSO REVEALED THAT THE CAR WAS, IN FACT, NOT OUT-OF-ALIGNMENT, AS WE HAVE NOW REPLACED ALL FOUR TIRES ON THE VEHICLE AND CONFIRMED THAT THE ALIGNMENT WAS FINE. FRANKLY, WE FIND IT NOTHING SHORT OF DESPICABLE THAT BRIDGESTONE CONTINUES TO SELL THESE TIRES WHEN FULLY AWARE OF ITS POOR QUALITY AND IT IS PARTICULARLY DISHONORABLE THAT YOU ARE WILLING TO RISK PEOPLES' LIVES BECAUSE THEY ARE UNKNOWINGLY DRIVING ON INFERIOR, NON-WARRANTED TIRES. *TR
Jan 20, 2010
I HAVE A MAZDA 2007 CX 7 WITH BRIDGESTONE TIRES. I HAVE 25,480 MILES AND DO NOT CARRY ANYTHING HEAVY. THE CAR IS USUALLY USED FOR LOCAL TRAVEL WIH 1 PERSON IN IT AND NO MORE THAN 2, BOTH OF US TOGETHER WEIGH LESS THAN 300 LBS. TWO OF MY TIRES HAVE TO BE REPLACED AND ANOTHER ONE WITHIN THE NEXT 1000 MILES. PEOPLE WHO HAVE PURCHASED THIS MODEL HAVE BEEN COMPLAINING ABOUT TIRES WEARING OUT AT 22,000 MILES AND MAZDA NOR BRIDGESTONE WILL DO ANYTHING ABOUT IT. THIS IS A POTENTIAL PROBLEM IN WHICH TIRES WILL BLOW OUT CAUSING EITHER PROPERTY DAMAGE OR LOSS OF LIFE. I HAVE NOT REPLACED THE TIRES YET, SO THEY ARE AVAILABLE FOR INSEPCTION. PEOPLE PURCHASING THESE AUTOMOBILES SHOULD HAVE BEEN TOLD THAT THESE TIRES WEAR OUT AT AROUND 22K MILES, SINCE I WOULD HAVE EITHER ASKED TO HAVE THE TIRES REPLACED OR I WOULD NOT HAVE PURCHASED THE CAR. WHEN YOU PURCHASE TIRES FROM A AUTO SHOP, THEY INDICATE THE NORMAL WEAR OF THE TIRE. ALL NEW AUTOS SHOULD HAVE THE SAME REQUIREMENT. I THINK THAT BRIDGESTONE USED INFERIOR RUBBER TO MAKE THESE TIRES SINCE THE WEIGHT OF THE AUTO MAY HAVE AN EFFECT ON THE WEAR OF THE TIRES. *TR
May 02, 2009
THE MAZDA 2007 CX-7 SHOWS EXCESSIVE WEAR ON TIRES AFTER 12,000 MILES. DEALER SAID HE RED LINED TIRES AND TO REPLACE THEM. THE TIRES ARE BRIDGESTONE EL-42 P235/60R/18 102H. FRONT TIRES SHOWED OUTER TREAD WEAR AS IF UNDER INFLATED. REAR TIRES SHOWED AL AROUND WEAR EVENLY . DEALER REFUSED TO MAKE ANY CONCESSIONS ON THESE TIRES . BUT GOT A MAILING FROM DEALER TO SELL ME TIRES.. *TR
Apr 16, 2009
TREADWARE AT 13K MILES, TIRES NEED TO BE REPLACED. *TR
Mar 10, 2009
TIRES BALDING ON VEHICLE AT 8,000 MILES. *TR
Feb 23, 2009
+ 8 more complaints for this component
POWER TRAIN,ENGINE
10 complaints
WHILE DRIVING ON COLORADO STATE HIGHWAY 91 AT APPROX 55 MPH, THE VEHICLE SUDDENLY DIED. THE ENGINE CEASED WORKING, ALL SYSTEMS CEASED IMMEDIATELY. I WAS UNABLE EVEN TO SAFELY PULL THE CAR ONTO THE SHOULDER, THE LOSS OF POWER WAS SO COMPLETE AND SO SUDDEN. THE VEHICLE WAS 200 MILES FROM MY HOME, AND 250 MILES FROM THE CLOSEST DEALER AT THAT POINT, SO I HAD IT TOWED TO THE CLOSEST GARAGE THAT WOULD LOOK AT IT, ABOUT 60 MILES AWAY. THAT GARAGE EVALUATED THE CAR AND STATED THAT THE TIMING CHAIN HAD BROKEN AND A NEW ENGINE WOULD BE REQUIRED, AT APPROXIMATELY $6,000 TO $8,000. I PHONED THE CLOSEST MAZDA DEALER, IN DENVER, AND ASKED WHAT THEY RECOMMENDED. THEY ALSO STATED THE ENGINE WOULD HAVE TO BE REPLACED, AT A COST OF $8,000 TO $9,000. I CONTACTED THE GARAGE CLOSEST TO MY HOME AND ASKED THEIR ADVICE. THEY STATED THEY HAD EXPERIENCE REPLACING THE TIMING CHAINS AND REPAIRING ENGINE DAMAGE IN OTHER VEHICLES AND THAT THEY COULD DIAGNOSE WHETHER THAT WAS AN OPTION. THEIR GUESS ON COST WAS BETWEEN $2,000 AND $4,000 IF THE REPAIR WERE POSSIBLE AND THERE WAS NOT TOO MUCH DAMAGE TO VALVES. SINCE THE SHOP THAT IS 25 MILES FROM MY HOME RECOMMENDED REPAIR AT LESS THAN 1/2 THE COST OF THE DEALER 200 MILES FROM MY HOME, I ELECTED TO TAKE IT THERE. UPON RESEARCH I FOUND 1. THE VIN # IS ONE IN A SERIES WITH KNOWN TIMING CHAIN FAILURE, AND THAT A HEAVIER DUTY ONE HAD BEEN ISSUED TO REPLACE; 2. THE DEALER HAD REPLACED THE VVT PREVIOUSLY AND SHOULD HAVE REPLACED THE TIMING CHAIN AT THAT TIME ACCORDING TO SERVICE BULLETIN 01-012/12, BUT DID NOT REPLACE THE TIMING CHAIN; 3. THE FAILURE HAPPENED 4 DAYS AFTER THE EXPIRATION OF THE ENGINE WARRANTY AND 7,000 MILES OVER THE 7YR/70,000 MI PERIOD; 4. MAZDA WOULD NOT HONOR THE WARRANTY SINCE THE REPAIRS WERE DONE BY AN INDEPENDENT SHOP, NOT A DEALER. MAZDA KNOWS THAT THIS VIN# IS IN A RANGE OF VEHICLES WITH THIS ISSUE BUT WILL NOT FIX.
Jan 08, 2016
I BOUGHT THIS CAR IN FEBRUARY 2013 AND TWO TIMES SINCE THEN I HAVE HAD TO REPLACE THE TIMING CHAIN, THANKFULLY MY HUSBAND AND I BOUGHT THE EXTENDED WARRANTY, BUT I HAVE A FEELING THAT IT WILL DO IT AGAIN BEFORE I EVEN PAY MY CAR OFF. JUST A MONTH AGO I HAD TO TAKE MY CAR IN BECAUSE MY ENGINE LIGHT CAME ON, SO I CHECKED MY ENGINE OIL AND THERE WAS NONE ON THE DIP STICK. CALLED THE PLACE I JUST CAME FROM GETTING MY OIL CHANGED THE WEEK BEFORE AND FOUND OUT THAT THE TURBO CHARGER WAS MALFUNCTIONING AND SUCKING ALL THE OIL OUT OF THE OIL PAN. THE DEALERSHIP SAYS THAT IT COMMON FOR THAT MAKE AND MODEL... MY WARRANTY COVERED THE WORK BUT BARELY. I NOW HAVE 4,000 MILES LEFT ON MY WARRANTY.... WHAT ELSE COULD GO WRONG! I WILL NEVER BUY ANOTHER MAZDA PERIOD!
May 22, 2015
I PURCHASED A BRAND NEW 2007 MAZDA CX-7 IN APRIL 2007, THE VEHICLE STARTED EXPERIENCING ENGINE PROBLEMS IN SEPTEMBER 2007, I WAS TOLD IT MAY HAVE SOMETHING TO DO WITH THE VVT (VARIABLE VALVE TIMING) AND TIMING CHAIN. THE VVT WAS REPLACED BY THE DEALERSHIP A SHORT TIME LATER; HOWEVER, NOT THE TIMING CHAIN. AFTER THE VVT WAS REPLACED MY VEHICLE STARTING TO EXPERIENCE THICK WHITE SMOKE COMING OUT OF THE TAIL PIPES. MY DEALERSHIP TECHNICIAN ADVISED THIS WAS DUE TO A TURBO ISSUE WITH THE ENGINE. ALL OF THIS OCCURRED WITHIN THE FIRST COUPLE YEARS OF MY OWNERSHIP. I HAVE HAD THE TURBO REPAIRED (OUT OF POCKET EXPENSE), AS WELL AS THE VVT (2 TIMES) AND THE TIMING CHAIN IT ALL SEEMS TO NO AVAIL. THE CAR IS REVVING VERY HIGH ON COLD START UPS AND IS NOW EXPERIENCING A CODE AS OF THE LAST COUPLE OF DAYS THAT IS STATING THERE IS A DECARBONIZATION ISSUE WITH THE ENGINE THAT IS LINKED TO THE TIMING CHAIN. OF COURSE THIS IS NOW THE 5TH TIME THIS VEHICLE ENGINE WILL BE OPENED UP TO DIAGNOSE ONE OF THE KNOWN ISSUES THAT MAZDA NORTH AMERICA IS AWARE OF. I HAVE HAD THIS VEHICLE SINCE 2007, AND HAS JUST OVER 120,000 MILES ON IT. I HAVE MAINTAINED A VERY GOOD SERVICE HISTORY ON THE VEHICLE TAKING IT TO "RELIABLE" MAZDA DEALERSHIPS IN THE AREA WHERE I LIVE. MY MAIN CONCERN IS MAZDA IS DOING NOTHING TO RECTIFY THE ISSUE AND IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY HURT OR EVEN WORSE. THE VEHICLE SAFETY IS IMPAIRED DUE TO UNSTABLE ENGINE PERFORMANCE. THERE IS OBVIOUS TECHNICAL ISSUES WITH THE ENGINES FOR THIS MAZDA ENGINE MODEL. *TR
Mar 02, 2014
TURNING INTO A WALMART PARKING LOT MY CAR SHUT DOWN FOR NO REASON. ALMOST GOT HIT BY ANOTHER CAR THAT WAS PASSING BY SINCE I WAS NOT ABLE TO TURN. TURNING INTO MY APARTMENT COMPLEX THE CAR TURNED OFF AGAIN. STARTED TO RESEARCH ISSUES WITH THIS CAR AND I RAN INTO MANY SIMILAR COMPLAINTS. CAR TURNED OFF ANOTHER 4 TIMES. CAR SHAKES WHEN I TURN AC ON.AND WHEN I PLACE IT ON REVERSE. ALSO HAD THE CLICKING NOISE BUT IT SEEMED TO GO AWAY. THERE SEEMS TO BE SOME SENSOR ISSUES. I TOOK MY CX7 TO MAZDA SO THAT THEY CAN SEE WHAT IS GOING ON. THEY RAN TESTS. CAME BACK AND SAID IT WOULD COST ME ABOUT $3500. IT WAS A LIST OF THINGS THAT COULD BE WRONG THEY SAID, THEY WERE NOT SO SURE WHAT TO SAY. MECHANIC THEN STATED THAT SINCE HE WORKS AT MAZDA HE PROBABLY SHOULD NOT BE TELLING ME THIS BUT HE SAID THAT HE HAS SEEN THAT PROBLEM ONE TOO MANY TIMES WITH THIS PARTICULAR CAR. THAT YES MAZDA DOES KNOW ABOUT IT BUT THEY BLAME THE OWNERS. SO I ASKED IT I WERE TO PAY THIS WOULD I GET SOME WARRANTY, HE SAID NO BECAUSE THE SAME PROBLEM WILL HAPPEN AGAIN. GOD FORBID THAT MY CAR TURNS OFF AND I HAVE AND ACCIDENT, SINCE CAR GIVES NO WARNING. I HAVE 2 CHILDREN THAT RIDE WITH ME ALL THE TIME. MAZDA HAD SOME SORT OF RECALL ON THIS CAR A FEW YEARS AGO. I PURCHASED THIS CAR FEBRUARY OF 2012. I KNOW UNDERSTAND WHY THIS PERSON TOOK CAR TO TRADE OUT. MAYBE THEY GOT NOTICE BUT DID NOT CARE TO TAKE CARE OF IT, THEY TRADED THE CAR IN. I THINK THEY SHOULD LOOK AT THOSE ISSUES ON ALL MAZDA CX7. THEIR MAIN ISSUES ARE THE TURBO, THE AC, AND THE TIMING BELT. IF YOU READ OTHER COMPLAINTS YOU WILL SEE THAT ITS THE SAME ISSUE WHICH IS DUE TO THE ACTUAL CAR NOT THE OWNERS, PLEASE HELP US AFFECTED BY THESE VEHICLES GET MAZDA TO FINALLY TAKE RESPONSIBILITY FOR THIS. MAKE THEM RECALL THESE CARS AND GET THE PROBLEM FIXED. TO WHERE WE WONT RUN INTO THE SAME ISSUES OVER AND OVER AGAIN BEFORE SOMEONE LOOSES A LIFE. *TR
Jul 08, 2013
DRIVING EAST ACROSS THE BAY BRIDGE FROM SF, THE ENGINE MADE A WHEEZING NOISE. AFTER A MILE THE POWER DROPPED, AND THE CAR WOULD ONLY TRAVEL AT 30 MPH. NO ENGINE LIGHT CAME ON TO WARN OF THIS, EVEN DURING THE EVENT. AT THIS POINT IT WAS OBVIOUS THAT IT NEEDED REPAIR ATTENTION, AND WE FOUND A MAZDA DEALER/REPAIR SHOP RELATIVELY CLOSE BY TO DRIVE IT TO. ONCE THEY HAD A CHANCE TO DIAGNOSE THE PROBLEM, THEY REPORTED TO US THAT ENGINE 'SLUDGE' WAS TO BLAME. THE TIMING CHAIN HAD BEEN RUBBING, AND THE VVT ACTUATOR HAD BEEN COMPROMISED. TURBO GALLEYS WERE ALSO PLUGGED. IN JAN. OF THIS YEAR, MAZDA POSTED AN EXTENDED WARRANTY FOR CX-7'S TIMING CHAIN AND VVT. HOWEVER, THE DEALER INFORMED US AFTER CHECKING WITH MAZDA THAT WE WERE NOT ELIGIBLE FOR THE WARRANTY. GAPS IN OUR HISTORY OF REPAIR WAS THE GIVEN REASON. AFTER AN APPEAL, THE REP FROM MAZDA SAID THE HIGHEST AUTHORITY HAD REVIEWED THE CLAIM AND AGAIN DECLINED TO HELP. WE HAVE READ NUMEROUS COMPLAINTS FROM OTHER CX-7 OWNERS WITH THE SAME PROBLEM. MANY OF THEM HAVE ALSO BEEN DENIED THE USE THE WARRANTY THAT MAZDA HAS EXTENDED.THIS IS A VAST AND SCARY PROBLEM WITH THIS VEHICLE. *TR
Nov 05, 2012
+ 5 more complaints for this component
EXTERIOR LIGHTING
8 complaints
The headlights are horrible for night time driving. The low beam lights are nearly invisible, which leaves you no choice but to drive with high beam lights and still poses a serious safety risk. Vehicle was taken to dealership and asked if there had been any recalls on the headlights because they’re very dangerous, can’t see anything at night.
Apr 03, 2025
THE HEADLIGHTS ON THIS VEHICLE ARE COMPLETELY INADEQUATE FOR NIGHT DRIVING. THEY DO NOT PROJECT ANY WHERE NEAR ENOUGH LIGHT TO SEE IN UNLIT AREAS WHERE YOU CANNOT USE HIGH BEAMS. THE LIGHT IS YELLOW NO MATTER WHAT BULB YOU USE AND DOES NOT PROJECT DOWN ROAD AT ALL.
Mar 27, 2021
HAPPEN 2 DAYS AGO WHILE DRIVING I NOTICED A BURNING SMELL OF PLASTIC INSIDE THE CABIN AND UPON INSPECTION I TRACED IT AT THE REAR BRAKE LIGHTS. THE BULBS GETS TO HOT AND MELTING THE PLASTIC INSIDE THE HOUSING OF THE TAIL LIGHT ASSEMBLY. THIS CAR HAS A CLEAR TAIL LIGHT ASSEMBLY AND SINCE IT'S BURNING THE LENS IS BECOMING SMOKY. I THINK IT IS A SAFETY CONCERN THAT THIS BULB CAN CAUSE A FIRE IN THE FUTURE.
Oct 15, 2019
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT FOUND EXCESSIVE MOISTURE IN THE EXTERIOR HEADLAMPS. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER INCLEMENT WEATHER. THE DEALER CONFIRMED THAT THE HEADLAMPS EXPERIENCED EXCESSIVE MOISTURE AND THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Feb 16, 2017
PURCHASED USED IN JANUARY OF 2014. NOTICED RED PLASTIC HOUSING FOR BRAKE LIGHTS MELTING ABOVE ACTUAL LIGHTBULB. BRAKE LIGHTS NOW SHINE CLEAR/WHITE ON TOP (WHERE MELTED), INSTEAD OF JUST RED. SEARCHED ONLINE AND FOUND SEVERAL SIMILAR COMPLAINTS. CHECKED OTHER MAZDA CX-7'S AND CAN SEE THEY ALL HAVE THE SAME ISSUE. I REPLACED LIGHTBULBS TO MAKE SURE THEY MATCH MANUFACTURES REQUIREMENTS, THEY WERE CORRECT AND HAD MELTED PLASTIC ALL OVER THE BULB. TOOK TO LOCAL MECHANIC WHO SAID IT'S PROBABLY A WIRING ISSUE. TOOK IT TO MAZDA DEALERSHIP, THEY SAID THERE WAS NOTHING THEY COULD DO AND HAD NEVER HEARD OF THIS ISSUE BEFORE. I ASKED THEM TO CONTACT MAZDA TO SEE IF THEY WOULD REPLACE LIGHT ASSEMBLIES WITH UNMELTED UNITS, THEY CLAIMED THEY WERE TOLD THAT MAZDA WOULD NOT REPLACE. *TR
Apr 21, 2015
+ 3 more complaints for this component
ENGINE AND ENGINE COOLING,EQUIPMENT
8 complaints
MY 2007 MAZDA CX-7 AIR CONDITIONER COMPRESSOR LOCKED UP CAUSING MINOR ACCIDENT FROM UNDRIVEABILITY.*TR
Feb 15, 2011
IN APRIL 2009 THE AIR CONDITIONER COMPRESSOR FAILED ON MY 2007 MAZDA CX-7. THERE WAS APPROXIMATELY 49,000 MILES ON THE CAR WHEN THIS HAPPENED. WE REPLACED THE COMPRESSOR WITH AN AFTERMARKET COMPRESSOR BECAUSE THE DEALER INDICATED IT WAS NOT IN WARRANTY. SOME TIME LATER WE RECEIVED A LETTER FROM MAZDA EXTENDING THE WARRANTY ON THE COMPRESSOR TO 60,000 MILES. IN THE LETTER MAZDA EXPLAINED THAT IF THE COMPRESSOR HAD ALREADY BEEN CHANGED THEY WOULD REIMBURSE US FOR THE CHARGES. THE PAPERWORK HAD BEEN MISPLACED AT THE TIME SO WE DID NOT CONTACT MAZDA FOR REIMBURSEMENT. IN DECEMBER 2010 MY DAUGHTER WAS DRIVING THE CAR IN DALLAS TEXAS WHEN SHE HEARD A NOISE COMING FROM UNDER THE HOOD. A BURNING SMELL STARTED COMING THROUGH THE VENTS, THEN SMOKE STARTED COMING INTO THE CAR, SHE HAD TO CROSS THREE LANES OF TRAFFIC TO GET OFF OF THE ROAD. THE CAR STOPPED RUNNING BEFORE SHE COULD GET OFF OF THE ROAD. A DRIVER STOPPED AND HELPED HER GET THE CAR OFF OF THE ROAD, LUCKILY NO ONE WAS INJURED. SHE CALLED ME AND TOLD ME WHAT HAPPENED, I CALLED FOR A WRECKER AND HAD THE CAR TOWED TO A MAZDA DEALERSHIP NEARBY. THE SERVICE MANAGER CALLED ME AND TOLD ME IT WOULD COST APPROXIMATELY $ 1,800.00 TO REPAIR THE CAR. HE ALSO TOLD ME THAT THE MILEAGE HAD EXCEEDED ITS LIMITS FOR WARRANTY. HE LATER CALLED AND SAID THAT WHEN THE BELT BROKE IT HAD DAMAGED THE PULLEY ON THE CRANKSHAFT AND THAT FOR THE CAR TO RUN PROPERLY IT WOULD ALSO NEED TO BE REPLACED. I CONTACTED THE CONSUMER DIVISION OF MAZDA AND WAS BASICALLY TOLD THERE WAS NOTHING THEY COULD DO, THEY EXTENDED THE WARRANTY TO 60,000 MILES AND THAT THE CAR HAD EXCEEDED ITS WARRANTY. IT IS NOT NORMAL FOR AC COMPRESSORS TO FAIL IN SUCH A SHORT TIME UNLESS THERE IS A DEFECT. MAZDA KNEW THIS THAT IS WHY THEY EXTENDED THE WARRANTY. MAZDA NEEDS TO RECALL THESE DEFECTIVE COMPRESSORS BEFORE SOMEONE IS SEVERELY INJURED OR KILLED IN A WRECK CAUSED BY THE COMPRESSOR LOCKING UP. *TR
Feb 03, 2011
I RECENTLY BOUGHT A USED MAZDA CX-7 GRAND TOURING EDITION VEHICLE. I BOUGHT IT ON NOVEMBER 8, 2008 WITH 18,000 MILES ON IT. AFTER OWNING IT FOR A YEAR AND A HALF I WAS DRIVING TO WORK ONE MORNING WHEN I HEARD A POP AND CLANKING SOUND. I CONTINUED TO DRIVE UNTIL MY CAR STARTED LOSING POWER HOWEVER I MANAGED TO MAKE IT TO WORK. NO LIGHTS CAME ON, NOTHING. MY HUSBAND CAME THAT MORNING TO DRIVE THE CAR TO THE MECHANIC AND WITHIN 2 MILES ALL THE DASH LIGHTS CAME ON AND THE CAR LOST ALL POWER. IT WAS TOWED TO GRAPPONE MAZDA IN CONCORD NH FOR WHAT I THOUGHT WOULD BE WARRANTY WORK SINCE WE WERE STILL UNDER THE WARRANTY. WE WERE TOLD TO PRODUCE ALL SERVICE RECORDS WHICH WE DID, AND THEY FOUND SOME GAPS, HOWEVER, NEVER OVER THE RECOMMENDED 7500 MILES THAT THEY RECOMMEND FOR AN OIL CHANGE. OUR WARRANTY COVERAGE WAS DENIED TWICE. TO THIS DAY, WE STILL DON'T KNOW WHAT IS WRONG WITH OUR ENGINE. THERE HAVE BEEN SUGGESTIONS AND ALSO WE'VE BEEN TOLD THAT THE TURBO DEFINITELY WENT. WE OBTAINED A CARFAX TO SEE WHAT WAS DONE TO THE CAR BEFORE WE OWNED IT AND FOUND OUT THE TURBO HAD BEEN REPLACED BEFORE WE BOUGHT THE CAR WHEN IT WAS ONLY A YEAR OLD WITH 18,000 MILES ON IT. MAZDA IS REFUSING TO WORK WITH US ON THIS AND HAVE LEFT US WITHOUT A CAR NOW FOR 2 MONTHS. *TR
Aug 15, 2010
DRIVING HOME FROM WORK DURING RUSH HOUR. SMOKE BEGAN POURING OUT OF ENGINE COMPARTMENT OUTSIDE VEHICLE AND INTO THE CABIN. FEARING AN ENGINE FIRE, PULLED OFF TO LEFT SHOULDER OF HIGHWAY AND SHUT OFF ENGINE. OPENED HOOD (WITH MUCH TREPIDATION) TO OBSERVE PROBLEM. SMOKE CONTINUED TO EMANATE FROM PASSENGER SIDE OF ENGINE COMPARTMENT NEAR SERPENTINE BELTS - NO OBVIOUS FIRE. LET VEHICLE SIT FOR 5 MINUTES AND RESTARTED - SAME PROBLEM. SHUT OFF A/C, AND SMOKE AND NOISE DISCONTINUED. IDLED FOR 5 MINUTES - NO MORE APPARENT PROBLEMS WITH A/C OFF. PULLED BACK ON TO HIGHWAY AND CONTINUED TRIP HOME. DID SOME ONLINE INVESTIGATION AND DEDUCED THAT A/C COMPRESSOR HAD SEIZED. ANECDOTAL EVIDENCE OF WIDESPREAD PROBLEM, INCLUDING CATASTROPHIC FAILURES FOR OTHER MAZDA CX7 OWNERS. ANECDOTAL EVIDENCE OF A COMPLETE COMPONENT REDESIGN FOR 2008 MODEL YEAR. BROUGHT CAR TO DEALER FOLLOWING MONDAY - A/C COMPRESSOR HAD SEIZED AND REQUIRED REPLACEMENT TO THE TUNE OF $1300 AT MY COST (12,000 KM OVER WARRANTY). NO HELP FROM THE DEALER, AND NO HELP FROM MAZDA. ZOOM-ZOOM APPEARS TO REPRESENT HOW QUICKLY MAZDA RETREATS FROM CUSTOMER SUPPORT. *TR
Aug 07, 2010
A/C CONDENSER FOR AIR CONDITION JUST WENT ON FRIDAY MORNING WENT NEXT DAY SATURDAY TO MAZDA DEALER THEY HAD NO INVENTORY NO BACK ORDER DATE BUT WANTED ME TO GIVE THEM $800. TO HOLD AND ITEM WITH NO ACKNOWLEDGE TO WHEN IT WILL COME IN THEY SAID SINCE IT WENT OUT YESTERDAY MORNING I HAVEN'T REALLY HEARD ANYTHING BAD AND YOU SHOULD BE ABLE TO DRIVE FOR ABOUT 2 WEEKS, LIFTED THERE ABOUT 30 MIN HEADING TO MAKE SOME ERRANDS WITH MY 2 BOYS, FRONT HOOD STARTING SMOKING VERY WHICH SMOKE AND SMELT BURNING PULLED OVER WAITED I CALLED THEM THEY SAID OH, THIS MEANS THAT YOU ENGINE BELT BROKE AND YOUR ENGINE IS FROZEN. $1400. TO REPAIR 2007 CX07 (NOTHING BUT ISSUES). *TR
Jul 08, 2010
+ 3 more complaints for this component
UNKNOWN OR OTHER
7 complaints
I HAD THE AIR CONDITIONING FIXED AND IT KEEPS GOING OUT,IT IS IN THE SHOP FOR THE 3RD TIME. THE CAR WILL NOT RUN WITHOUT THIS WORKING,IT IS ALL ON ONE BELT. I WANT MAZDA TO REPLACE THE AIR CONDITIONING SYSTEM AND GUARENTEE THIS. I WANT MAZDA TO REEMBURSE ME FOR THE REPAIRS I MADE 3 TIMES.
Jun 22, 2018
WHEN DRIVING THERE IS A RATTLING NOISE THAT SOUNDS LIKE SOMETHING IS LOOSE. WAS TOLD FROM MAZDA SERVICE DEPT. THAT IT WAS VVT (VARIABLE VALVE TIMING) ITS A CHAIN WHICH IS - THE PROCESS OF ALTERING THE TIMING OF A VALVE LIFT EVENT, AND IS OFTEN USED TO IMPROVE PERFORMANCE, FUEL ECONOMY OR EMISSIONS. IT IS INCREASINGLY BEING USED IN COMBINATION WITH VARIABLE VALVE LIFT SYSTEMS. I WAS TOLD THAT MOST MAZDA CARS ARE HAVING THIS PROBLEM AFTER MILES OF DRIVING AND THE COST OF REPAIRS IS ALMOST $2000. MAZDA ISN'T TRYING TO COVER THE REPAIR WHICH IS SHOWING TO BE HAPPENING ON ALMOST ALL OF THEIR SUVS.
Oct 02, 2017
AC UNIT SMOKE WHEN IT BRAKES CAUSING SMOKE TO COME IN SIDE AND CAUSING CERVITEEN BELT TO BREAK ALSO.
Aug 17, 2017
SO MY A.C. DECIDES TO GO OUT THE OTHER DAY WHILE ON THE WAY TO CLASS (ON THE INTERSTATE ) AND I START TO SMELL SOMETHING BURNING, THEN TO MAKE MATTERS WORSE SMOKE STARTS COMING FROM THE VENTS!! I IMMEDIATELY PULL OVER AND HAD TO GET IT TOWED ! TOOK IT TO REPAIR SHOP TO BE LOOKED AT AND LEARNED THAT THIS IS A CONSTANT PROBLEM WITH THESE VEHICLES! APPARENTLY THIS IS WELL KNOWN AND THERE IS SOME SORT OF MALFUNCTION AND PEOPLE ARE PAYING THE PRICE BIG TIME FOR IT. I DO NOT THINK THIS IS RIGHT. I GOT THIS VEHICLE A MONTH AGO TO GET ME TO SCHOOL AND TO GET ME AND MY 3 YEAR OLD AROUND. I DO NOT HAVE 2K LAYING AROUND TO GET IT FIXED.
Jul 17, 2017
WHILE TRAVELING THROUGH THE STATE OF NEW MEXICO, THE VEHICLE A/C COMPRESSOR LOCKED UP CAUSING THE SERPENTINE BELT TO MELT AND BREAK. THIS RESULTED IN A LOSS OF POWER STEERING AND MADE CONTROLLING THE VEHICLE DIFFICULT, IF NOT DANGEROUS. BASED ON OTHER COMPLAINTS THIS IS A VERY COMMON PROBLEM ON 2007-08 MAZDA CX-7 VEHICLES AND SO ABSOLUTELY BE A RECALL.
Dec 07, 2015
+ 2 more complaints for this component
ELECTRICAL SYSTEM
5 complaints
The contact owns a 2007 Mazda CX-7. The contact stated that the air conditioning system was inoperable, and the cabin air filter was replaced; however, the failure persisted. Additionally, the contact stated that while her husband was driving at an undisclosed speed, he smelled a burning odor. The contact stated that her husband drove to the residence, and while parking the vehicle, he noticed smoke coming from underneath the hood. There was no warning light illuminated. An independent mechanic diagnosed the vehicle at the residence and determined that the air condition compressor clutch had seized, causing the compressor fuse to burn. The dealer was contacted, and the contact was informed that older vehicles were not service at their location. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 174,000.
Sep 18, 2023
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE ACCELERATING FROM A STOP LIGHT, THERE WAS A LOUD BALLOON POP NOISE. THE CONTACT NOTICE SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Mar 24, 2017
TOOK MY CAR TO AN INDEPENDENT MECHANIC. COMPUTER REGISTERS THAT THERE'S SOMETHING WRONG WITH INTAKE BUT, ONCE REMOVED IT WORKS FINE. CHECKED EGR VENTILATION SYSTEM WORKS FINE. CAR STILL CUTS OUT DURING ACCELERATION. IDLES VERY HIGH HE INFORMED ME THAT THERE'S A PROBLEM WITH MY COMPUTER ELECTRICAL SYSTEMS. I NEED SOME INFORMATION PERTAINING TO MAZDA RECALL.
Jun 03, 2016
CAR POPPED AND THEN SMOKE CAME OUT OF THE HOOD AND CAUGHT ON FIRE BURNT CAR UP.
Feb 17, 2016
COMPLAINT IS WITH THE READABILITY OF THE INSTRUMENT PANEL IN MY CAR IN MOST DAYLIGHT CONDITIONS. THE SPEEDOMETER, TACHOMETER AND ODOMETER AND ALL OTHER DIALS ARE UN-READABLE IN MOST DAYLIGHT SITUATIONS, WHICH IS A SAFETY HAZARD, AS I DO NOT KNOW THE SPEED OF THE CAR IN MOST CASES WHEN DRIVING DURING DAYLIGHT. *TR
Dec 10, 2008
AIR BAGS,ENGINE
4 complaints
I TOOK MY 2007 MAZDA CX7 FOR SERVICE AND TWO SAFETY RECALLS, LAST YEAR. THE REPLACED THE LOWER CONTROL ARMS AT THE FRONT END. THEY ALSO DID THE SAFETY RECALL 9516E=PASSENGER AIR BAG REPLACEMENT. AFTER A WHILE THE AIR BAG DASH RED LIGHT COMES ON AND STAYS ON FOR A WHILE. MY CX7 HAS 97,500 MILES AND NOW MY ENGINE SOUNDS LIKE IS A DIESEL ENGINE WHEN I AM AT A STOP TRAFFIC LIGHT. IT SEEMS LIKE THE TIMING CHAIN IS STRETCHING. THEY HAVE NOT ADDED THIS VARIABLE VALVE TIMING DEFECT AS A SAFETY RECALL, AFTER ALL THIS IS A FORD ENGINE AND I WAS EXPECTING THIS MAZDA TO LAST UP TO THE 200,000 MILES.
Jan 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EAGLE AUTO MALL (1320 OLD COUNTRY RD, RIVERHEAD, NY 11901 (631) 727-0700), BUT THE DEALER REFUSED TO REPAIR THE RECALL AND STATED THAT THE CONTACT WOULD NEED TO TAKE THE VEHICLE TO THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED. THE CONTACT TOOK THE VEHICLE TO MAZDA 112 (2112 NY-112, MEDFORD, NY 11763 (631) 654-2746), BUT THE DEALER ALSO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A MAZDA DEALER. THE CONTACT HAD NOT EXPERIENCED AN AIR BAG FAILURE. ALSO, WHILE DRIVING, THE CONTACT SMELLED A BURNING ODOR THROUGHOUT THE VEHICLE AND NOTICED SMOKE COMING FROM THE HOOD. THE EXACT LOCATION OF THE SMOKE COULD NOT BE DETERMINED. THE CONTACT STATED THAT HE PREVIOUSLY HAD TO USE A GALLON OF OIL PER WEEK. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MAJOR WORLD AT (866) 614-2884 (43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE THE DEALER STATED THAT THE ENGINE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ UPDATED 7/17/18*JB
Sep 12, 2017
IN THE LAST 2 MONTHS I'VE HAD ISSUES WITH THE AIRBAG SYSTEM LIGHT ILLUMINATING ON THE DASH AND ALSO THE PASSENGER OCCUPANCY LIGHT NOT ILLUMINATING AT ALL. I THEN HAVE A CHECK ENGINE LIGHT ON AND HAD IT DIAGNOSED AND IT IS THE THERMOSTAT THAT IS NOT WORKING PROPERLY. THE TECH AT THE AUTO SHOP SAID THAT THIS IS EXTREMELY COMMON WITH MAZDA CX-7. IF THAT IS THE CASE, WHY HAS IT NOT BEEN RECALLED? I HAVE READ THROUGH HUNDREDS OF ARTICLES ONLINE STATING THE SAME ISSUES WITH THE AIRBAG SYSTEM AND THE THERMOSTAT.
Mar 25, 2016
WE PURCHASED OUR VEHICLE NEW. THE PASSENGER SIDE AIR BAG LIGHTS UP FOR NO REASON. IT'S INTERMEDIATE. I HAVE TAKEN IT INTO THE DEALERSHIP AND THEY CLAIM THERE IS A KNOWN ISSUE HOWEVER NOT A RECALL THEREFORE MAZDA WILL NOT PAY FOR THE EXPENSE TO REPAIR/FIX IT. I HAVE ASKED IF THE AIR BAG WILL WORK IF WE ARE IN AN ACCIDENT AND THEY CANNOT SAY EITHER WAY. ALSO OUR ENGINE LIGHT IS INTERMEDIATE AS WELL. I'VE TAKEN IT TO REPAIR SHOPS WHO RAN A FREE DIAGNOSTIC TEST WHICH STATES ANOTHER KNOWN ISSUE WITH MAZDA WITH THE FUEL EVAPORATION LINE. IF MAZDA IS AWARE OF THESE ISSUES, WHY DON'T THEY REPAIR THEM AT NO COST TO THE OWNER? DOES SOMEONE HAVE TO DIE FIRST? *TR
Jul 21, 2014
STEERING,AIR BAGS
4 complaints
MY VEHICLE IS AFFECTED BY NHTSA RECALL #: 16V-593 RECALL DATE: 08/10/16. IT HAS BEEN TWO YEARS SINCE THE RECALL AND MAZDA STILL DOES NOT HAVE PARTS AVAILABLE TO REPAIR MY CAR. MY VEHICLE IS AFFECTED BY MAZDA RECALL #: 1317F NHTSA RECALL #: 17V-429 . IT HAS BEEN ONCE YEAR SINCE THE RECALL AND MAZDA STILL DOES NOT HAVE PARTS AVAILABLE TO REPAIR MY CAR. I BELIEVE THAT MAZDA HAS NO INTENTION OF EVER REPAIRING MY VEHICLE.
Sep 15, 2017
TAKATA RECALL I WAS NOTIFIED BY MAZDA OF NHTSA RECALL NUMBER'S 17V-012 AND 16V-593 (MANUFACTURE RECALL NUMBER 0717A AND 9716H), INFORMING ME HOW I MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING THAT MAY RESULT IN A CRASH, PLUS I WAS ADVISED NOT TO EVER HAVE A PASSENGER IN MY VEHICLE IN THE EVENT OF A CRASH AS METAL FRAGMENTS FROM THE PASSENGER AIRBAG COULD CAUSE SERIOUS INJURY OR DEATH. IT HAS BEEN NEARLY A YEAR SINCE THE FIRST NOTICE AND NEARLY 6 MONTHS SINCE THE SECOND NOTICE, YET NOTHING HAS BEEN DONE. MAZDA SAYS PARTS ARE NOT AVAILABLE. NOTHING INJURIOUS HAS HAPPENED, MY COMPLAINT IS HOW MAZDA SEEMS TO NOT BE DOING ANYTHING ABOUT THIS AND I RISK MY LIFE AND OTHERS WITH EVERY DRIVE I MUST MAKE.
May 24, 2017
TAKATA RECALL: PASSENGER SIDE AIRBAG LIGHT COMES ON INTERMITTENTLY AND SOMETIMES STAYS ON OR BLINKS. WHILE DRIVING THE VEHICLE AT 60 MPH IT SWERVED WITHOUT WARNING TO THE RIGHT CAUSING THE PASSENGER SIDE TIRES TO FALL OFF THE SHOULDER OF THE HIGHWAY AND NEARLY RESULTING IN LOSS OF CONTROL.
May 22, 2017
I RECEIVED THE PRIMARY NOTIFICATION OF SAFETY RECALL IN JULY 2016. I HAVE NOT RECEIVED ANY MORE INFORMATION SINCE THEN, THE AIR BAG INDICATOR POPS IN THE DASHBOARD OFTEN AND I CANNOT TAKE MY CARE TO THE EMISSION TEST UNTIL THE PROBLEM IS CORRECTED.
Apr 25, 2017
VEHICLE SPEED CONTROL
4 complaints
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT WHILE PULLING OUT OF HER DRIVEWAY AND ATTEMPTING TO DRIVE, THE VEHICLE WOULD NOT ACCELERATE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE DIAGNOSIS WAS THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Aug 06, 2014
TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS AS THE CONTACT ATTEMPTED CONTACT SHUT OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT DID NOT RESPOND. THE FAILURE MILEAGE WAS 60,000.
Dec 10, 2012
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) ON OCTOBER 25, 2009 MY [XXX] AND MYSELF, [XXX] , WERE DRIVING BACK FROM PENNSYLVANIA ON ROUTE 15 IN MARYLAND IN A 2007 MAZDA CX-7. AS WE WERE DRIVING DOWN THE ROAD WE ACCELERATED TO PASS ANOTHER VEHICLE. AS I ACCELERATED THE VEHICLE THE GAS PEDAL AUTOMATICALLY WENT TO THE FLOOR AND WOULD NOT SLOW DOWN. I TRIED TO TAKE CONTROL OF THE VIOLENTLY SPEEDING MAZDA CX-7. AS I TAPPED THE BRAKE THE CAR WOULD NOT SLOW DOWN, THE CAR WOULD JUST ACCELERATE FASTER AND SHAKE BACK AND FOURTH. AT THIS POINT I HAD TO AWAKEN MY FIANCE FROM SLEEPING TO LET HER KNOW WE HAD A PROBLEM AND TO BRACE HERSELF IN CASE OF ACCIDENT. KNOWING THAT THE CAR WAS NOT SLOWING DOWN BY TAPPING THE BRAKE I USED BOTH FEET TO TRY TO STOP THE MAZDA. FINALLY AFTER NOTICING THE VEHICLE BILLOWING GRAY SMOKE FROM THE SIDES I KNEW I HAD TO MAKE A DECISION, OR IT COULD BE LIFE OR DEATH. I SWERVED INTO THE EMERGENCY LANE AND STOPPED THE VEHICLE OFF ROUTE 15. WHILE STILL HOLDING MY FEE ON THE BRAKE AS HARD AS I POSSIBLY COULD, THE VEHICLE STILL TRIED TO SURGE FORWARD. IN ORDER TO MAKE THE VEHICLE STOP DOING THIS OUT OF CONTROL ACTION, I WAS REQUIRED TO TURN THE IGNITION TO THE OFF POSITION. WHILE DOING SO I NOTICED THE ENGINE RACING PAST 6000 RPM'S. I WAS IN TOTAL FEAR FOR OUR LIVES. I WASN'T SURE IF THE CAR WAS GOING TO BLOW UP BECAUSE OF THE NOW DARK GRAY SMOKE THAT WAS COMING OUT. WE DECIDED TO NOT CALL THE POLICE. BUT INSTEAD WE DECIDED TO TAKE THE CHANCE AND RESTART THE VEHICLE, AS WE HAD NO OTHER MEANS OF TRANSPORTATION TO GET BACK TO VIRGINIA. I AM NOW TO A POINT WHERE I DO NOT TRUST THE VEHICLE. I HAVE A TRUE FEAR EVERY TIME I THINK ABOUT ME OR MY FIANCE DRIVING IT AND ANY OTHER MAZDA ON THE ROAD. I HAVE NEVER SEEN OR HEARD OF ANY SUCH THING HAPPENING TO ANYONE ELSE. MY FIANCE AND I, ALONG WITH THE OTHER 100'S OF PEOPLE THAT WERE ON THE ROAD THIS DAY COULD HAVE BEEN IN GRAVE DANGER BECAUSE OF THE DEFECT THAT HAS OCCURRED WITH THIS VEHICLE. *TR
Feb 24, 2010
1. I WAS PRESSING ON THE GAS PEDAL TO ACCELERATE AS I WAS MERGING ONTO THE HIGHWAY VIA AN ON-RAMP. THE CAR WAS PREVIOUSLY DRIVING NORMALLY WITHOUT ANY PROBLEMS. 2. THE CAR KEPT ON ACCELERATING AFTER I REMOVED MY FOOT FROM THE PEDAL. IT CONTINUED ACCELERATING EVEN AFTER PRESSING ON THE BRAKES (I COULD FEEL / SMELL THE BRAKES WORKING BUT THE CAR WOULD CONTINUE TO ACCELERATE EVEN THOUGH NO FOOT WAS ON THE GAS PEDAL). THE CAR CONTINUED TO DO THIS EVEN AFTER I PUT THE CAR IN THE MANUAL TRANSMISSION MODE. AT THIS POINT I DROVE OFF TO THE SIDE OF THE HIGHWAY TO STOP THE CAR AND IT ONLY STOPPED AFTER TURNING OFF THE ENGINE. *TR
Apr 03, 2009
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
4 complaints
COMPRESSOR KIT WAS ALREADY HAVING ISSUES WHEN DRIVING AND WHEN STOPPED TO FUEL UP, THE CAR WOULD NOT START AS THE PULLEY ON THE COMPRESSOR KIT WAS CATCHING AND NOT TURNING CORRECTLY TO START THE IGNITION. THE CAR IS ONLY A 2007 AND ONLY HAD 60,000 MILES ON IT. *TR
Jun 11, 2013
ENGINE BEGAN TO VIBRATE, SCRAPING SOUND, A/C STOPPED WORKING. I HAD CAR TOWED TO MAZDA DEALERSHIP WHERE THEY REPLACED THE A/C COMPRESSOR, TIMING CHAIN AND ACTUATOR. TOTAL COST $2306.57. DEALERSHIP STATED THEY BROUGHT PCM UP TO DATE. EGR VALVE INDICATOR FAULT NOW ACTIVE. *TR
Apr 30, 2013
I HAVE HAD MY 2007 MAZDA CX-7 FOR LESS THAN ONE YEAR. I STOPPED AT A RED LIGHT AFTER EXITING THE HIGHWAY AND MY CAR ENGULFED IN THICK WHITE SMOKE. I HAD THE CAR TOWED TO A LOCAL SHOP PER MY INSURANCE COMPANY TO HAVE IT CHECKED OUT. THE REPAIR SHOP AT FIRST CALLED TO TELL ME IT WAS THE STARTER, AND THAT IT WOULD COST 600 TO FIX IT. COME TO FIND OUT THAT NOT ONLY THE STARTER BLEW, BUT IT ALSO RUINED THE ALTERNATOR AS WELL AS THE FUSES ON THE BATTERY. I WAS TOLD BY MAZDA THAT THIS IS NOT A COMMON OCCURRENCE. THE TOTAL OF THE REPAIRS IS NOW OVER 1200. THE VEHICLE HAS BEEN METICULOUSLY MAINTAINED THROUGHOUT ITS LIFESPAN AND IS AT 92,000 MILES. *TR
Sep 12, 2011
I GOT INTO A MAZDA FORUM WHERE MANY COSTUMERS ARE HAVING PROBLEMS WITH THE AIR CONDITIONING CLUTCH FAILURE (SEIZED) LOOSING POWER STEERING WHILE DRIVING. TURBO FAILURE, CAUSING ENGINE OVERHEATING. TIMING BELT FAILURE. I CAN NOT FIND ANY RECALLS ABOUT THESE FAILURES. *TR
Nov 18, 2009
SERVICE BRAKES, HYDRAULIC
4 complaints
WHEN I APPLIED THE BRAKES THE BRAKE PEDAL WOULDN'T DEPRESS, AND I COULDN'T STOP THE CAR QUICKLY. FORTUNATELY I TRIED PUMPING THE BRAKES WHICH WORKED. THE CAR GOES INTO THE MAZDA DEALERSHIP TOMORROW FOR REPAIRS. THE VEHICLE IS A MAZDA CX-7, 2007 MODEL, WITH APPROXIMATELY 25,000 MILES ON IT. *TR
Jul 25, 2010
I HAVE A 2007 CX7 MAZDA AND APPROXIMATELY 3 WEEKS AGO, WHILE @ A STOP SIGN THE ENGINE REVVED UP. THREE DAYS LATER @ A RED LIGHT, THE ENGINE AGAIN REVVED UP WHILE MY FOOT WAS ON THE BRAKES. THIS TIME THE CAR MOVED FORWARD TOWARDS THE CAR IN FRONT OF ME. I PLACED THE CAR IN PARK AND THE CAR CAME BACK TO NORMAL. THEN ON APRIL 21ST, WHILE REVERSING THE CAR INTO A PARKING SPACE IN FRONT OF THE LOCAL LIBRARY, THE CAR AGAIN REVVED UP AND WAS REVERSING. MY FOOT WAS AGAIN ON THE BRAKES. AFTER THE SECOND OCCURRENCE, THE CAR WAS TAKEN TO THE DEALERSHIP AND NOTHING COULD BE FOUND. A VEHICLE DATA RECORDER WAS INSTALLED. THE CAR WAS RETURNED TO THE DEALERSHIP AFTER THE THIRD OCCURRENCE. A NEW ACCELERATOR PEDAL IS BEING INSTALLED ALTHOUGH THE EXACT CAUSE OF THE PROBLEM IS STILL UNKNOWN. *TR
May 04, 2010
I WAS DRIVING ON A SNOW-PACKED INTERSTATE HIGHWAY WHEN THE CAR AHEAD OF ME STOPPED. I APPLIED THE BRAKES IMMEDIATELY. MY SPEED WAS ABOUT 25 MPH. THE ANTI-LOCK BRAKING SYSTEM IMMEDIATELY RESPONDED, BUT MY SPEED DID NOT DIMINISH APPROPRIATELY. I STRUCK THE CAR AHEAD. ABOUT 20 MINUTES LATER, I TRIED TO STOP AT A RED LIGHT AND THE VEHICLE SEEMED TO CONTINUE WITH LITTLE OR NO BRAKE FORCE ACTUALLY BEING APPLIED. THE ANTI-LOCK SYSTEM SEEMED OVERLY SENSITIVE. *TR
Feb 04, 2010
VEHICLE HAS MINIMUM BRAKING EFFORT ALLOWED DURING ACTIVATION OF ANTILOCK BRAKES. BRAKING DISTANCE IS 105 FEET (MEASURED) FROM 25 MPH TO ZERO WITH ANTILOCK BRAKES APPLIED ON SNOW COVERED ROAD. VEHICLE MUST DECELERATE TO BELOW 20 MPH BEFORE ANTILOCK SYSTEM IS DEACTIVATED AND VEHICLE WILL COME TO A COMPLETE STOP. VEHICLE IS UNSAFE TO OPERATE DURING LESS THAN PERFECT DRIVING CONDITIONS. *CN
Jan 02, 2008
STEERING
3 complaints
MAZDA RECALL #: 9716H (NHTSA RECALL #: 16V-593) THIS RECALL IS DATED 8/10/16. FROM MAZDA'S RECALL NOTICE, "THE BALL JOINT AND LOWER CONTROL ARM MAY SEPARATE, CAUSING A LOSS OF STEERING CONTROL AND INCREASING THE RISK OF A CRASH." SO ALMOST A YEAR AND NOTHING....RECALL STILL "REMEDY NOT AVAILABLE"????? WHAT ARE THEY WAITING ON? SEEMS EXTREMELY IRRESPONSIBLE/GREEDY (DO NOT WANT TO INCUR THE COST)
Jul 09, 2017
MY VEHICLE WAS RECALLED EXACTLY 10 MONTHS AGO UNDER MAZDA # 9716H, NHTSA # 16V593000. THIS IS A SAFETY RELATED RECALL, AS STEERING CONTROL MAY BE LOST. AFTER 10 MONTHS, PARTS ARE STILL NOT AVAILABLE. I AM PUTTING MY FAMILY AT RISK EVERY TIME WE TRAVEL IN THIS VEHICLE. HOW CAN A CAR BE RECALLED AS A SAFETY RISK AND NO PARTS AVAILABLE FOR ALMOST A YEAR? WHAT ARE THE NHTSA AND MAZDA DOING ABOUT THIS? IF MY CAR LOSES STEERING AND AN ACCIDENT RESULTS, WHO IS RESPONSIBLE?
Jun 10, 2017
SUBJECT: RECALL HTTPS://WWW.CPSC.GOV/NEWSROOM/NEWS-RELEASES WHAT IS THE UPDATE ON LETTER THAT I RECEIVED IN OCTOBER 2016 REGARDING THE RECALL ON MY 2007 MAZDA CX-7 FOR A DEFECT WHICH RELATES TO THE FRONT SUSPENSION LOWER ARM BALL JOINT FITTING CAUSING A LOSS OF STEERING CONTROL???THIS LETTER STATED THAT REPAIR PARTS ARE NOT CURRENTLY AVAILABLE AND I WILL RECEIVE NOTIFICATION FROM MAZDA WHEN PARTS AVAILABLE. IT NOW HAS BEEN ALMOST 5 MONTHS SINCE MY NOTICE WITHOUT ANY UPDATE. I AM ALARMED TO THINK THAT I AM DRIVING AN UNSAFE CAR WITH NO REMEDIATION TO DATE. PLEASE ADVISE.
Mar 10, 2017
STEERING,SUSPENSION,AIR BAGS
2 complaints
WHILE DRIVING THE WHEEL AND STEERING BECAME IMPOSSIBLE TO CONTROL. THE CAR WAS ONLY STOPPED BY A WALL ON THE HIGHWAY. MY HUSBAND WAS DRIVING AND HAD A HEART ATTACK DURING THIS INCIDENT WITH THE CAR. THE AIRBAG ON THE DRIVERS SIDE WAS DEPLOYED.
May 15, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE STEERING WHEEL WAS TIGHT AND DIFFICULT TO TURN LEFT OR RIGHT. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER (SHORTLINE MAZDA,90 HAVANA ST, AURORA, CO 80010, (303) 364-2200 ) WAS CONTACTED AND THEY INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND THE DEALER MADE NO MENTION OF THAT RECALL AND WHEN THE PARTS AND REMEDY MAY BE PROVIDED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING TO DETERMINE IF THEY MAY BE ABLE TO SUPPLY A SOLUTION TO THE DEALER FOR THE FAILURES AS WELL AS THE REMEDY AND PARTS FOR THE TWO RECALL REPAIRS. THE VEHICLE WAS LAST LEFT AT THE DEALERS DUE TO THE STEERING WHEEL FAILURE AND THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 15, 2017
LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT PASSENGER DOOR LOCKING MECHANISM MALFUNCTIONED AND THE DOOR COULD NOT BE UNLOCKED FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR WAS ALSO LOCKED AND COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MAZDA OF NEW BERN, 1715B US-70, NEW BERN, NORTH CAROLINA) WHO WAS ABLE TO PRY THE DOORS OPEN AND DIAGNOSED THAT THE LOCKING MECHANISM CABLES FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Jul 17, 2018
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE ATTEMPTED TO UNLOCK THE DOORS USING THE KEY FOB, BUT THE DOORS WOULD NOT UNLOCK. UPON UNLOCKING THE VEHICLE MANUALLY, THE CONTACT NOTICED THAT THE UNLOCK BUTTONS ON THE INTERIOR ALSO WOULD NOT UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 113,000.
Aug 23, 2011
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
I AM HAVING ISSUES WITH MY ENGINE LIGHT ON AND MY CAR HAVING PROBLEMS WITH A LOUD NOISE COMING FROM THE ENGINE AS WELL AS SOMETIMES SHAKING WHILE STOP IN A LIGHT FOR A WHILE.
Nov 04, 2017
ON THE 4TH OF JULY MY FAMILY AND I WERE DRIVING TO WESTCHESTER FROM MANHATTAN. WE HAD A FULL TANK OF GAS, RECENT OIL CHANGE AND NEW CAR BATTERY. THE CAR IS ALWAYS MAINTAINED AND IT HAS NEVER GIVEN US ANY TROUBLE. DURING OUR DRIVE WE NOTICED SOMETHING WAS WRONG. THE THE CAR STARTED TO FEEL HOT, BUT WE WEREN'T TOO SURE IF IT'S JUST HOT OUT OR IF THERE WAS SOMETHING WRONG, BECAUSE THE AC WAS ON. WE PULLED OVER AND TURNED THE CAR OFF. WE CHECKED THE COOLANT AND SAW THAT WE HAD OIL. WE OPENED THE TRUNK, FELT AROUND TO SEE IF IT WAS HOT AND TO SEE IF WE SMELL ANYTHING. IT SEEMED FINE. AS SOON AS WE DROVE OFF, NOT 2 MINUTES IN, WHEN DRIVER SAID THE GAS PETAL FELT WEIRD, IT DROPPED FROM 50 TO 30 TO 20MPH AND WE HEARD A LIGHT DRILLING NOISE. AS SOON AS WE STEPPED OUT OF THE CAR, IT WAS IN FLAMES. OUR FAMILY COULD HAVE DIED. HTTPS://WWW.FACEBOOK.COM/VALHALLAFD/POSTS/1548408978544577
Jul 06, 2017
FUEL/PROPULSION SYSTEM
2 complaints
THE TIMING CHAIN TENSIONERS & BEARINGS THAT KEEP THE CHAIN TIGHT WEAR OUT WAY BEFORE THEIR LIFE SHOULD BE UP. I TOOK THE CAR TO THE MAZDA DEALERSHIP TO HAVE IT LOOKED AT & THE SHOP TECHNICIANS SAID THEY GET THIS PROBLEM WITH THESE CARS ALL THE TIME. ALL THEY HAD TO DO WAS LISTEN WHEN THE CAR WAS STARTED & THEY KNEW EXACTLY WHAT THE PROBLEM WAS. EVEN BEFORE GOING IN I CALLED & SPOKE TO A SERVICE TECH. AS SOON AS I SAID "MY CAR SOUNDS LIKE A DIESEL VEHICLE HE SAID OVER THE PHONE THAT THE PROBLEM WAS WITH THE TIMING CHAIN TENSIONERS AND SUCH. HE ALSO SAID MANY OF THE SAME CARS COME IN WITH THE SAME PROBLEM & HE COULDN'T UNDERSTAND WHY THERE WASN'T A RECALL ON THIS. THAT IS WHY I AM WRITING TO YOU. THE SOUND OCCURS WHEN THE ENGINE IS RUNNING REGARDLESS OF IF WE'RE IN MOTION OR NOT. IF YOU PUT MAZDA CX-7 SOUNDS LIKE A DIESEL IN A BROWSER SEARCH YOU WILL GET MANY RESULTS REGARDING THE TIMING CHAIN ISSUE.
Sep 02, 2017
FAULTY FUEL RAIL CAUSING THE VEHICLE TO NOT ACCELLERATE
Aug 16, 2017
ELECTRICAL SYSTEM,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. MONTHS AFTER THE VEHICLE WAS PURCHASED, THE INSTRUMENT CLUSTER GAUGES FLICKERED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE MECHANIC REPLACED THE TIMING CHAIN BELT AND THE ENGINE ASSEMBLY. THE DEALER PROVIDED NO INVOICE OF THE REPAIRS. MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR FURTHER INSPECTION AND THE CONTACT WAS TO TOW THE VEHICLE BACK TO THE DEALER TO DETERMINE WHAT PARTS THEY ACTUALLY REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,366.
Jan 11, 2016
A/C COMPRESSOR LOCKED UP. *TR
May 22, 2013
STRUCTURE
2 complaints
THE REAR PASSENGER DOOR CAN NOT OPEN FROM THE INSIDE. I HAVE NEVER ACTIVATED THE CHILD LOCK ON THE DOOR. IT IS NOT IN THE LOCK POSITION. IT IS DANGEROUS. I AM UNABLE TO LET MY SON OUT ON STREET SIDE PROTECTING HIM FROM ON COMING CARS. DURING INSPECTION NOTHING WAS BROKEN AND THEY RECOMMENDED I TAKE IT TO THE DEALER FOR FURTHER INVESTIGATION. *TR
Nov 06, 2014
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, HE WAS ALERTED THAT THE UNDERBODY OF THE VEHICLE WAS ON FIRE. THE FIRE SPREAD RAPIDLY TO THE VEHICLE INTERIOR HOWEVER, THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A SALVAGE YARD FOR FURTHER INVESTIGATION OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 64,000.
May 06, 2014
ENGINE AND ENGINE COOLING,ENGINE
2 complaints
WHILE DRIVING HOME FROM WORK 8/23/12, MY HUSBAND NOTICED THAT THE A/C WAS NOT COOLING AND THAT THE ENGINE STARTED MAKING A SQUEALING NOISE. HE STATED THAT THE A/C COMPRESSOR WAS FAILING. FORTUNATELY FOR US, HE MADE IT HOME SAFELY. IF IT FAILED COMPLETELY WHILE DRIVING, THE CAR (OR HE) COULD HAVE DIED IN THE MIDDLE OF THE INTERSTATE.WE HAD RECEIVED THE EXTENDED WARRANTY NOTICE FOR THE A/C COMPRESSOR. SO, WE TOOK IT TO OUR LOCAL MAZDA DEALERSHIP/SERVICE DEPARTMENT FOR REPAIR. THE TECHNICIAN STATED THAT WE HAD JUST EXCEEDED OUR WARRANTY COVERAGE. OUR VEHICLE TURNED 5 YEARS OLD ON 6/30/12 AND HAS 60,598 MILES. HE STATED THAT WE WOULD HAVE TO CONTACT THE MAZDA CORPORATE OFFICE TO REQUEST ASSISTANCE. THE CORPORATE REPRESENTATIVE STATED THAT THEY WOULD CONTACT OUR DEALERSHIP AND TAKE THE MATTER UNDER REVIEW. SHE STATED THAT IF THEY DENIED THE CLAIM THERE WAS NO ONE ELSE AT MAZDA THAT WOULD DISCUSS THIS WITH US. I AGREE WITH OTHER COMPLAINTS FILED TO DATE...APPARENTLY, SOMEONE WILL HAVE TO BE KILLED BEFORE ANYONE ISSUES A RECALL. *TR
Aug 28, 2012
MY 2007 MAZDA CX-7 STARTING MAKING A POPPING NOISE AND BEGAN LOSING POWER ON APRIL 13, 2012. I DROVE MY CAR TO THE DEALERSHIP AND WAS TOLD THAT THE TIMING CHAIN AND TURBO CHARGER ARE BAD AND NEED TO BE REPLACED. MY CAR HAS 80,477 MILES ON IT AND THEREFORE, NOTHING IS COVERED UNDER WARRANTY AND I CANNOT PRODUCE ALL OIL CHANGE RECEIPTS. THUS, IT IS GOING TO COSTS ME $3,000 TO GET FIXED. I AM VERY DISAPPOINTED IN MAZDA FOR NOT FIXING A DEFECT THAT THEY ARE CLEARLY AWARE OF, REGARDLESS OF THE MILEAGE! I NEVER RECEIVED A RECALL LETTER AND I HAVE BEEN A LOYAL MAZDA CUSTOMER, PURCHASING 5 MAZDA'S OVER THE LAST 12 YEARS! I TRAVEL WITH MY JOB SO I DO PUT A LOT OF MILES ON A VEHICLE (AVERAGING 2,000 MILES PER MONTH) BUT I FIND IT UTTERLY RIDICULOUS THAT A CAR HAS MAJOR DEFECTS AT 80,000 MILES! PLEASE HELP AND STOP MAZDA FROM TAKING ADVANTAGE OF CONSUMERS! *JS
Apr 18, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
2 complaints
I OWN A 2007 MAZDA CX7. SINCE I BOUGHT THE CAR, AT 29K MILES I HAD TO HAVE THE FUEL TANK REPLACED. AT AROUND 34K HAD TO HAVE THE TURBO LOOKED AT BECAUSE OF BLACK SMOKE BLOWING ON MY BUMPER, MAZDA REPLACED THE PIPES. MY PIPES WERE STILL SMOKING, HAD TO TAKE OFF WORK, TAKE CAR IN AGAIN BECAUSE OF BLACK SMOKE, MAZDA TRIED REPLACING RINGS IN TURBO, STILL BLOWIN BLUISH WHITE SMOKE, NOW GETTING TURBO REPLACED. I HAD THE AIR COMPRESSOR REPLACED A ABOUT A MONTH AGO. NOW I HAVE A TICKING NOISE COMING FROM ENGINE AND I'M SCARED THE TIMING CHAIN WILL BREAK SOON. MAZDA NEEDS TO REPLACE THE TIMING CHAINS ON THESE MODELS. I THINK MAZDA SHOULD DO THE RIGHT THING AN RECALL THIS MODEL, YR BEFORE SOMEONE GETS HURT OR BREAKS DOWN IN THE MIDDLE OF NOWHERE WITH KIDS IN THE CAR. *TR
Feb 16, 2011
FOR QUITE AWHILE I HAD BEEN HEARING A "TICKING" NOISE WITH MY 2007 MAZDA CX-7..BROUGHT IT TO THE DEALERSHIP IN LAFAYETTE, LA. TO HAVE IT CHECKED OUT. THEY CHECKED IT OUT, UPDATED RECALLS IN AFFECT, STATED THEY FOUND NOTHING. CONTINUED TO HEAR IT OFF AND ON, HAD MY OIL CHANGED REGULARLY. ON JULY 10, 2010 MY CAR BROKE DOWN (4 YRS OLD, 33,000 MILES) HAD IT TOWED TO DEALER IN BEAUMONT, CLOSE TO WHERE IT HAD BROKEN DOWN. THE SERVICE DEPT. ASKED FOR MY SERVICE RECORDS AFTER IT WAS DETERMINED THAT PROBLEM WAS WITH THE ENGINE.. DID NOT HAVE EVERY RECEIPT DUE TO DEALER IN AREA CLOSING WITH NO RECORDS THERE, BUT PROVIDE THE LAST FEW.. AFTER TAKING AN "IMAGE" AND SENDING IT TO MAZDA, IT WAS DETERMINED THEY WOULD NOT HONOR THE WARRANTY BECAUSE I HAD EXCESSIVE "SLUDGE" AND WANTED ME TO PAY FULL COST OF A NEW ENGINE/MOTOR. NO ONE WANTED TO LISTEN TO ME..I DO REMEMBER THAT WHEN MY OIL WAS CHANGED, THE MECHANIC HAD TOLD ME IN THE PAST THAT IT SEEMED TO HAVE "SLUDGE", BUT THAT WAS ONLY BETWEEN 3,000 MILES. I HAD TAKEN CARE OF MY CAR, AND THEY WERE TELLING THAT IT HAD "POOR MAINTENANCE" AND WOULD NOT HONOR THE WARRANTY! *TR
Jul 23, 2010
STEERING,ENGINE AND ENGINE COOLING
2 complaints
A/C COMPRESSOR LOCKS. NO POWER STEERING, OVERHEATS AND DIES SUDDENLY. *TR
Feb 22, 2010
WHILE DRIVING AT NIGHT AT HIGHWAY SPEED, NOISE STARTED TO COME FROM ENGINE COMPARTMENT. SEEMED TO COME AND GO, BUT SUDDENLY SMELLED SMOKE AND LOST POWER STEERING. NEARLY HAD A HEAD ON COLLISION. THIS WAS A VERY SERIOUS NEAR MISS. MANAGED TO GET CAR TO NEIGHBORHOOD CAR REPAIR SHOP. AFTER INSPECTION, CAUSE WAS DETERMINED TO BE SEIZED A/C COMPRESSOR THAT LED TO CASCADING FAILURES. COST TO REPAIR ALL DAMAGE WAS $2250. I HAVE SINCE READ THAT THIS IS A COMMON FAILURE ON MAZDA CX-7 AND STILL NO RECALL? I WILL BE SENDING A CLAIM TO MAZDA USA AND WOULD ALSO BE INTERESTED IN JOINING ANY CLASS ACTION SUITE TO RECOUPE ALL MY COSTS AND TO FORCE MAZDA USA TO MAKE A RECALL. FAMILY'S LIVES ARE AT STAKE. *TR
Jan 21, 2010
FUEL SYSTEM, GASOLINE
2 complaints
CHECK ENGINE LIGHT CAME ON. AFTER LIGHT CAME ON, NO POWER WHEN PRESSING GAS PEDDLE. SHUT OFF ENGINE AND RESTARTED ENGINE. LIGHT STILL ON BUT HAD POWER. DROVE TO REPAIR SHOP AND HAD ENGINE DIAGNOSED. THROTTLE BODY HAD TO BE REPLACE. OLD PART IS NOT AVAILABLE. *TR
Dec 15, 2009
FUEL SYSTEM PROBLEMS CAUSES THE "SERVICE ENGINE LIGHT" TO COME ON OFTEN. *TR
Jul 23, 2009
ENGINE AND ENGINE COOLING,TIRES
2 complaints
MY AC COMPRESSOR FROZE AT 45000 MILES WHILE DRIVING ON THE HIGHWAY. I WAS TOLD BY THE DEALERSHIP THAT THIS IS NOT A COMMON OCCURRENCE. THAT WAS OBVIOUSLY A LIE. COST FOR REPAIRS- $1600. *TR
Aug 18, 2009
AC COMPRESSOR WENT OUT ON MY MAZDA CX7 AFTER ONLY 19K. WHILE I WAS DRIVING ON THE INTERSTATE, THE COMPRESSOR LOCKED AND THE A/C BELT POPPED CUTTING WIRES AND CAUSING SMOKE AND THE SMELL OF AN ELECTRICAL FIRE. I WAS LUCKY ENOUGH TO BE ABLE TO GET OFF THE ROAD BEFORE THE SMOKE TURNED INTO A FIRE. AFTER GETTING ON THE INTERNET, I FOUND OUT THIS IS A POPULAR PROBLEM WITH CX7S ALONG WITH SHOTTY TIRES THAT HAS TO BE REPLACE BETWEEN 10K TO 18K MILES. *TR
Feb 13, 2009
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
MARCH 09 FOR THE "UMPTEENTH" TIME THE CHECK ENGINE LIGHT CAME ON; TOOK 2007 MAZDA CX-7 IN TO DEALERSHIP TO HAVE THE " CODE " CHECKED; THIS TIME (AS MULTIPLE ITEMS WERE REPAIRED OR REPLACED WHILE STILL UNDER THE 36,000 MILE WARRANTY) THE CODE READ "OXYGEN SENSOR" & I REPORTED THAT I WOULD NEED MY A/C CHECKED BECAUSE IT SOUNDED AND SMELLED FUNNY PLUS IT DIDN'T ALWAYS COOL; THEY DEFERRED THE A/C, "DIDN'T NEED ANY REPAIRS, SEEMED FINE" ACCORDING TO DEALERSHIP; THEY REPLACED THE O2 SENSOR AT THE COST OF >$500.00 (THIS IS A "COMMON PROBLEM" WITH 2007 CX7/ CHECKED ONLINE AFTER THE REPAIR AND $$$ COST); NOW JULY 19, 2009/ HAD DRIVEN CAR ROUNDTRIP 25 MILES APPROX./ NOTICED SMOKE COMING FROM UNDER HOOD (NO DASH PANEL LIGHT/ OR OTHER INDICATOR AS TO A PROBLEM)/ OPENED HOOD AND SMELLED SOMETHING BURNING PLUS LOTS OF THICK SMOKE; RIGHT SIDE OF FRONT QUARTER PANEL & HOOD EXTREMELY HOT TO THE TOUCH (LEANED IN AGAINST IT TO LOOK UNDER HOOD AND GOT BURNED (LIKE TOUCHING A HOT LIGHTBULB OR POT OF COFFEE); DIDN'T SEE ANY FLAMES, BUT CONTINUED TO SMELL SMOKE; CAR IS CURRENTLY OUTSIDE WITH HOOD OPEN, PLUS WINDOWS AND SUNROOF OPEN TO ALLOW THE SMOKE THAT CAME INTO THE CABIN OUT; RESEARCHED PROBLEM ONLINE(AFTER LEARNING FROM EXPENSIVE REPAIR MARCH 2009) & SAW ALL THE REPORTS RE: SMOKE DAMAGE/ LOCKED-UP A/C COMPRESSOR/ MELTED WIRING TO OTHER ENGINE PARTS/ PAINT DAMAGE; WILL BE TAKING CX7 IN TO DEALERSHIP FOR DIAGNOSTICS IN THE AM(FROM ONLINE COMPLAINTS I GET THAT THE REPAIR BILL WILL PROBABLY BE >$1200); WHY ARE ALMOST ALL OF THE 2007 MAZDA CX-7 OWNERS HAVING THE EXACT SAME PROBLEMS AND REPAIRS & STILL NO RECALL; MY CAR "ALMOST CAUGHT FIRE" BECAUSE OF A "KNOWN PROBLEM BY MAZDA" AND STILL NO RECALL; IF I HAD DRIVEN ANY LONGER/FARTHER MY CAR PROBABLY WOULD HAVE CAUGHT FIRE; PLEASE DO SOMETHING NOW, BEFORE SOMEONE GETS HURT OR KILLED BECAUSE OF THESE "KNOWN" PROBLEMS. UNKNOWN PROPERTY DAMAGE AMOUNT AT THIS TIME (TOO BE DETERMINED BY DEALERSHIP MECHANICS). THANKS FOR YOUR ASSISTANCE. *TR
Jul 19, 2009
MARCH 09 FOR THE "UMPTEENTH" TIME THE CHECK ENGINE LIGHT CAME ON; TOOK 2007 MAZDA CX-7 IN TO DEALERSHIP TO HAVE THE " CODE " CHECKED; THIS TIME (AS MULTIPLE ITEMS WERE REPAIRED OR REPLACED WHILE STILL UNDER THE 36,000 MILE WARRANTY) THE CODE READ "OXYGEN SENSOR" & I REPORTED THAT I WOULD NEED MY A/C CHECKED BECAUSE IT SOUNDED AND SMELLED FUNNY PLUS IT DIDN'T ALWAYS COOL; THEY DEFERRED THE A/C, "DIDN'T NEED ANY REPAIRS, SEEMED FINE" ACCORDING TO DEALERSHIP; THEY REPLACED THE O2 SENSOR AT THE COST OF >$500.00 (THIS IS A "COMMON PROBLEM" WITH 2007 CX7/ CHECKED ONLINE AFTER THE REPAIR AND $$$ COST); NOW JULY 19, 2009/ HAD DRIVEN CAR ROUNDTRIP 25 MILES APPROX./ NOTICED SMOKE COMING FROM UNDER HOOD (NO DASH PANEL LIGHT/ OR OTHER INDICATOR AS TO A PROBLEM)/ OPENED HOOD AND SMELLED SOMETHING BURNING PLUS LOTS OF THICK SMOKE; RIGHT SIDE OF FRONT QUARTER PANEL & HOOD EXTREMELY HOT TO THE TOUCH (LEANED IN AGAINST IT TO LOOK UNDER HOOD AND GOT BURNED (LIKE TOUCHING A HOT LIGHTBULB OR POT OF COFFEE); DIDN'T SEE ANY FLAMES, BUT CONTINUED TO SMELL SMOKE; CAR IS CURRENTLY OUTSIDE WITH HOOD OPEN, PLUS WINDOWS AND SUNROOF OPEN TO ALLOW THE SMOKE THAT CAME INTO THE CABIN OUT; RESEARCHED PROBLEM ONLINE(AFTER LEARNING FROM EXPENSIVE REPAIR MARCH 2009) & SAW ALL THE REPORTS RE: SMOKE DAMAGE/ LOCKED-UP A/C COMPRESSOR/ MELTED WIRING TO OTHER ENGINE PARTS/ PAINT DAMAGE; WILL BE TAKING CX7 IN TO DEALERSHIP FOR DIAGNOSTICS IN THE AM(FROM ONLINE COMPLAINTS I GET THAT THE REPAIR BILL WILL PROBABLY BE >$1200); WHY ARE ALMOST ALL OF THE 2007 MAZDA CX-7 OWNERS HAVING THE EXACT SAME PROBLEMS AND REPAIRS & STILL NO RECALL; MY CAR "ALMOST CAUGHT FIRE" BECAUSE OF A "KNOWN PROBLEM BY MAZDA" AND STILL NO RECALL; IF I HAD DRIVEN ANY LONGER/FARTHER MY CAR PROBABLY WOULD HAVE CAUGHT FIRE; PLEASE DO SOMETHING NOW, BEFORE SOMEONE GETS HURT OR KILLED BECAUSE OF THESE "KNOWN" PROBLEMS. UNKNOWN PROPERTY DAMAGE AMOUNT AT THIS TIME (TOO BE DETERMINED BY DEALERSHIP MECHANICS). THANKS FOR YOUR ASSISTANCE.
Jul 19, 2009
SUSPENSION,TIRES
2 complaints
EXCESSIVE TIRE WEAR ON CX-7. *TR
Aug 16, 2008
MAZDA CX7 (FWD) EXHIBITS ABNORMAL TIRE WEAR(CUPPING,FEATHERING) ON ALL (4) TIRES AFTER LESS THAN 1000 MILES. BROUGHT THE CAR INTO THE PURCHASING DEALER WHO RE-BALANCED AND REALIGNED. TIRES CONTINUED TO EXHIBIT THE SAME WEAR AFTER 2000 MILES AND RIDE AT HIGHWAY SPEEDS HAD SOME VIBRATION AND ROUGH FEEL AT LOWER SPEEDS. DEALER ONCE AGAIN REALIGNED VEHICLE AND INCREASED THE PSI ON ALL 4 TIRES TO 36PSI. AT JUST OVER 5000 MILES VEHICLE WAS BROUGHT INTO DEALER AGAIN, STILL CONTINUING TO SHOW ABNORMAL WEAR AND POOR RIDE AT HIGHWAY SPEEDS (VIBRATION & ROUGH). DEALER REALIGNED AND RE-BALANCED ALL WHEELS AND ONCE AGAIN INCREASED TIRE INFLATION TO 36PSI. I LATER CONTACTED THE SERVICE MGR AND TOLD HIM THAT I DID NOT LIKE THE FACT THAT HE INCREASED THE TIRE PRESSURE OVER THE MANUFACTURERS RECOMMENDED SETTINGS AND THAT THIS WOULD CAUSE THE TIRE TO WEAR DOWN THE CENTER QUICKLY. *JB
Sep 17, 2007
SEAT BELTS,STRUCTURE,ENGINE
1 complaint
WE BOUGHT THE VEHICLE USED FROM A CAR DEALERSHIP CALLED HEAVY FOOT MOTORS IN SAN ANTONIO TX. THE VERY NEXT DAY, THE VEHICLE STARTED SMOKING FROM THE HOOD, EXHAUST, AND SMOKE CAME THROUGH THE AIR VENTS. MY WIFE GOING ABOUT 5-10MPH WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD WHEN THE SMOKING STARTED. WE TOWED THE VEHICLE TO THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEIR MECHANIC TOOK THE VEHICLE AND HAD IT FOR THREE WEEKS. I PICKED THE VEHICLE UP AND MADE IT MAYBE 5 MINUTES DOWN THE ROAD, AND THE VEHICLE DID THE SAME THING. SO I HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP AGAIN AND IT IS CURRENTLY THERE AS OF 4/4/2020. MY SAFETY CONCERN IS THAT THERE IS SMOKE COMING OUT OF THE ENGINE, EXHAUST, AS WELL AS THROUGH THE AC VENT AND GOING INTO THE VEHICLE. ALSO, WHEN I WENT TO INSTALL MY CHILDREN'S SEAT BELT WE REALIZED THE BACK SEATS SEAT BELTS DO NOT LOCK TO SECURE A CARSEAT. THAT IS A MAJOR SAFETY CONCERN FOR ME. ALSO, UPON PURCHASE I REALIZE THERE WAS NO DRIVER SIDE DOOR HANDLE. WE AGREED IN PURCHASE CONTRACT THAT THE DEALERSHIP WOULD PUT ONE ON IF I PURCHASED IT. I JUST FOUND IT STRANGE HOW YOU COULD SELL A CAR FROM A DEALERSHIP WITHOUT A DRIVER SIDE DOOR HANDLE. THAT IS A HUGE SAFETY CONCERN INCASE SOMETHING WERE TO HAPPEN AND THAT WAS THE ONLY DOOR TO OPEN FROM THE OUTSIDE. I ALSO REALIZE NOW THAT THE TRUNK DOES NOT OPEN, THE DOOR WILL NOT OPEN. I WILL BE GETTING A COPY OF THEIR MECHANIC'S REPORT WHERE HE STATED THAT IT IS HIS PROFESSIONAL OPINION THAT THE VEHICLE WAS SOLD IN THIS CONDITION. I HAVE REQUESTED A REFUND WHICH INITIALLY,( VERBALLY) I WAS TOLD WE WOULD GET IF IT IN FACT WAS SOLD IN THAT MANNER BUT NOW THEY HAVE BACKED OUT OF THAT. *TR
Apr 07, 2020
AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
1 complaint
' TAKATA RECALL' IT SEEMS AFTER HAVING MY CAR FOR 4 MONTHS I RAN INTO ISSUES. I WAS DRIVING ON A RESIDENTIAL STREET WHEN MY CAR STARTED MAKING A STRANGE WHINING NOISE AND SMALL PLUMES OR WHITE SMOKE BEGAN TO COME FROM THE HOOD, NEAR THE PULLEY SYSTEMS. I DROVE HOME APPROXIMATELY 4 MILES AWAY . I WENT TO START IT THE NEXT DAY AND IT WON'T START IT SEEMS TO BE THE ALTERNATOR.
Jul 06, 2019
SEAT BELTS,ENGINE
1 complaint
MAZDA IS AWARE THAT THE CX-7 IS A HORRIBLY MADE CAR WHICH CAN BE NOTED WITH THE EXTENSIVE LIST OF RECALLS WHICH THE COMPANY HAS PUT OUT SINCE ITS CREATION. ENGINE FAILURE BEING THE BIGGEST CONCERN TO THE SAFETY OF PEOPLE ON THE ROAD. ENGINE FAILURE AT 70MPH ON A BUSY HIGHWAY CAN RESULT IN DEATH. SOMETHING SHOULD BE DONE TO HAVE MAZDA COMPENSATE ALL OWNERS FOR DEFECTICE VEHICLES. MY ENGINE FAILED AND MAZDA WAS OF NO HELP.
Dec 29, 2018
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
1 complaint
AIR BAGS HAVE BEEN REPLACED AFTER RECALL IN JULY OF 2018 AND AIR BAG L8GHTS HACE COME BACK ON IN OCTOBER 2018. BOTH DRIVER AND PASSENGER LIGHTS COME ON WHILE DRIVING AND WHEN STATIONARY AFTER STARTING THE CAR.
Oct 22, 2018
SUSPENSION,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. NORTH FRONTIER AUTO (205 8TH AVE SE, PINE CITY, MN) WAS CALLED AND DIAGNOSED THAT AN UNKNOWN SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT WAS ABLE TO GET THE BATTERY JUMPSTARTED AND DROVE TO NORTH FRONTIER AUTO WHERE THE CODES WERE CLEARED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND SOLENOID WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE SOLENOID FAILURE WAS REPAIRED, BUT THE TIMING CHAIN FAILURE WAS NOT. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THEY STATED THAT THEY REPAIRED THE TIMING CHAIN. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT STATED THAT THE AXLE, BALL JOINT, AND CONTROL ARM WERE DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURES WERE CONFIRMED AND THE TIMING CHAIN WAS CONFIRMED TO BE INCORRECTLY INSTALLED BY THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.
Aug 27, 2018
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
RECALLS MY # [XXX] KEVIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Feb 22, 2018
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR AN UNKNOWN AIR BAG RELATED RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE AIR BAGS WERE NOT CONNECTED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. MAZDA OF CRYSTAL LAKE (360 S ILLINOIS RTE 31, CRYSTAL LAKE, IL 60012 (779) 994-4403) WAS CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 156,000.
Dec 05, 2017
STEERING,SUSPENSION
1 complaint
NHTSA RECALL #16V-593 - THIS RECALL INDICATES THAT THERE IS THE RISK OF SIGNIFICANT LOSS OF STEERING CONTROL INCREASING THE RISK OF A CRASH. THIS RECALL IS TAKING AN INORDINATE AMOUNT OF TIME, AND I THINK THAT IT IS IMPERATIVE THAT THIS BE EXPEDITED IN ORDER TO REPLACE THE PART BEFORE IT BECOMES A MORE SEVERE ISSUE WHICH COULD INCLUDE LITIGATION. THE STEERING CONTROL IS A VITAL PART OF THE OPERATION OF THIS VEHICLE AND I DON'T THINK THAT IT IS FEASIBLE OR FAIR TO THE OWNERS OF MAZDA VEHICLES TO BE PLACED IN SUCH A PRECARIOUS SITUATION. THIS ISSUE NEEDS TO BE ESCALATED SO THAT EXISTING OWNERS OF THESE VEHICLES CAN GET THE REPLACEMENT PARTS THAT ARE NEEDED AS SOON AS POSSIBLE. MY VEHICLE IS BEGINNING TO EXPERIENCE SOME OF THESE STEERING ISSUES, AND I KEEP MY CAR PROPERLY MAINTAINED , BUT THE EXPENSE OF THE REPLACEMENT OF THESE CONTROL ARMS AT THIS TIME IS A DIFFICULT EXPENSE. PLEASE HELP ME TO HAVE THIS ISSUE ESCALATED.
Aug 29, 2017
STEERING,STRUCTURE
1 complaint
MAZDA HASN'T BEEN ABLE TO MAKE RECALL PARTS AVAILABLE IN A TIMELY MANNER RESULTING IN MY LOWER CONTROL ARM/BALL JOINT TO BREAK AWAY FROM MY TIRE CAUSING ME TO LOOSE STEERING WHILE TURNING. ALSO BEING BROKE DOWN ON RAILROAD TRACKS AND NEEDED TO GET MY CAR AND MYSELF TO SAFETY. MY CAR HAD TO BE LIFTED WITH EQUIPMENT TO BE MOVED RESULTING IN BOTH LEFT AND RIGHT FRONT FENDER DAMAGE! THIS IS VERY INCONSIDERATE AND POOR BUSINESS MANNER!!!
May 09, 2017
AIR BAGS,WHEELS,UNKNOWN OR OTHER
1 complaint
SOLO SE MIRA LA LUZ DE LAS BOLSAS DE AIRE Y SOMO 5 DE FAMILUA Y DE UNA FORMA U OTRA ES MUY DIFICIL NO SENTARSE ENFRENTE PERO AHORITA ME ESTA FALTANDO MUCHO LA VISIBILIDAD PORQUE SALE MUCHO VAPOR DEL CALENTON Y CON LA LLUVIA CASI NO MIRO BIEN AL MANEJAR Y NECESITI QUE PORFAVOR ME REVISE EL VEHCULO HE TENIDO OCACIONES QUE SE ENCIENDE LA LUZ DE EL MOTIGUADOR DE LAS LLANTAS Y NO SE APAGA HASTA QUE QUIERE TAMBIN ME A SALIDO LA LUZ DE QUE EL CARRO TIENE UN COLISION Y EL CARRO ESTA PARADO APENAS PREPARANDOME PARA SALIR Y SE LE QUITA DESPUES DE HORAS ACAVO DE COMPRARLE UNA BATERIA PORQUE EL CARRO NO QUISO ENSENDET DESPUES DE 3 A 4 HORAS DE ESTACIONARLO EL ESTEREO NO QUIERE FUNCIONAR Y LA PUERTA DEL CONDUCTOR RECHINA AVECES NECESITO QUE CUANDO LLEGUEN LAS BOLSAS DE AIRE LO REVISEN LAS LLANTAS DE ENFRENTE SE LE CLMPRARON POR UN ACCIDENTE QUE TUVE ASE 2 MESES
Apr 15, 2017
STEERING,SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER,ENGINE
1 complaint
SHORTLY AFTER PURCHASING VEHICLE REPLACED TIMING, TURBO, EXAUST, BALL JOINTS, TIE ROD ENDS & MUCH MORE. TIMING WAS FIRST, THEN DRIVING AND TURBO WENT OUT. 2 DAYS AGO CAR SITTING IN DRIVEWAY, NOT RUNNING, STARTED SMOKING FROM UNDER HOOD, BUTST INTO FLAMES AND BURNT UP. MAZDA SAID NO RECALLS, CLEARLY NOT TRUE ACCORDING TO WEBSITE. ALMOST BURNT MY HOUSE ALSO AS IT WAS SITTING IN DRIVEWAY AND COULDNT BE MOVED. IF WE WOULD HAVE BEEN INSIDE THE CAR, I DOUBT WE WOULD OF HAD TIME TO GET PULLED OVER & OUT AS THATS HOW QUICK IT BURNT!
Mar 20, 2017
SUSPENSION,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE MERGING ONTO THE HIGHWAY AT 65 MPH, A WHEEL DETACHED FROM THE VEHICLE. A CRASH DID NOT OCCUR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS DETACHED FROM THE VEHICLE. THE REPAIR WOULD COST $1,490. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS PROVIDED WITH A RENTAL VEHICLE FOR A DAY. THE FAILURE MILEAGE WAS 160,000.
Nov 01, 2016
UNKNOWN OR OTHER,ENGINE
1 complaint
I PURCHASED A 2007 MAZDA CX-7, 3 YEARS AGO. I HAVE TAKEN PRISTINE CARE OF MY VEHICLE AS I HAVE ALWAYS. I AM A FAN OF MAZDA AND HAVE OWNED OTHERS IN MY LIFETIME. HOWEVER, I AM EXTREMELY DISAPPOINTED IN MAZDA CX-7. I HAVE ALWAYS PUT PREMIUM GAS IN MY VEHICLE, REGULAR OIL CHANGES, AND HAD MY VEHICLE SERVICED AT A MAZDA DEALERSHIP TO MAKE SURE IT WAS TAKEN CARE OF PROPERLY. NONETHELESS, LAST WEEK I HAD MY CAR TOWED TO THE DEALERSHIP. WHY? BECAUSE OF THE CONSISTENT PROBLEMS I SEEM TO FIND ONLINE. MY TURBO NEEDS TO BE REPLACED AMONG OTHER THINGS THAT COINCIDE WITH THIS ISSUE. I HAVE DONE MY RESEARCH AND SEE THAT MAZDA ONLY POINTS FINGERS BACK TO THE CONSUMER. BUT I AM GOING TO POINT MY FINGER AT THE POOR DESIGN. MUST BE WHY MAZDA NO LONGER MAKE THESE VEHICLES. I BELIEVE THIS IS MAZDA'S ISSUE NOT MINE. THE CAR CANNOT BE TOTALED OUT BY MY INSURANCE COMPANY BECAUSE IT IS 'A MECHANICAL BREAKDOWN'. I STILL OWE ON THE VEHICLE AND THE COST TO REPAIR IS WELL OVER THE BLUE BOOK VALUE OF THE CAR. THERE SHOULD BE A RECALL ON THESE VEHICLES. MAZDA JUST KEEPS POINTING THE FINGERS BACK AT US, EVEN IF THE CAR WAS TAKEN CARE OF?!?! IF THIS IS A COMMON ISSUE FOR MAZDA CX-7 AND MAZDA CX 9 TO HAVE TURBOCHARGER AND ENGINE PROBLEMS, I DO NOT SEE WHY THE REPAIRS ARE PUT BACK ON US.
Apr 12, 2016
POWER TRAIN,AIR BAGS,ENGINE
1 complaint
DECEMBER 2015 I HAD MY CAR TOWED TO A MAZDA DEALERSHIP (AAA SERVICE SAID TO DO SO BECAUSE OF THE NOISE AND FEAR THE VVT WOULD BREAK WHILE IN MOTION) TO REPLACE THE VVT (TIMING CHAIN) AND VALVE COVER GASKETS - PAYING OUT OF POCKET. AS OF TODAY, 2/12/16, THE SAME NOISE, BUT LOUDER, STILL OCCURS WHEN I START THE CAR AND DRIVE. THE AIR BAG LIGHT IS ON AND WAS ON WHEN I TOOK IT IN. NO MENTION OF WAS MADE. ALSO, WHEN I RECEIVED MY RECEIPT, THEY HAD THE MILEAGE WRONG BY 20,000 MILES (POTENTIALLY AFFECTING CARFAX REPORTS) , AND INDICATED ON THE SHEET THAT OTHER AREAS SUCH AS LIGHTS WERE FINE AND THEY WERE NOT. THEY DID MENTION THAT MY TURBO MAY NEED REPLACING SOON (ANOTHER CONSISTENT COMPLAINT). THERE WAS A CLASS ACTION SUIT FILED IN NJ REGARDING THIS AND IT WAS THROWN OUT. WHY ISN'T THE GOVERNMENT DOING SOMETHING ABOUT ALL OF THESE SIMILAR COMPLAINTS? WHERE DO I GO SINCE I JUST DON'T TRUST MAZDA DEALERSHIPS?
Feb 12, 2016
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
1 complaint
I HAVE A 2007 MAZDA CX-7, MY VEHICLE HAS 71,000 MILES I HAVE NOTICED A RIDDLING NOISE FOR THE PAST FEW MONTHS. I VISIT THREE MECHANICS AND ALL THREE MECHANICS ARE TELLING ME IT'S THE VVT TIMING CHAIN. THE COST THE REPAIR MY VEHICLE IS $3,000 TO $4,000 DOLLARS. I CONTACT THE MAZDA DEALER AND BECAUSE I HAVE NO WARRANTY I HAVE TO PAY OUT OF POCKET. SO I BEGIN TO DO MY RESEARCH ONLINE. I REALIZED THAT THERE ARE HUNDREDS OF OTHER MAZDA CX-7 OWNERS THAT ARE HAVING THE SAME ISSUES AS I. WHAT A COINCIDENCE MAZDA HAS DISCONTINUED MANUFACTURING THE MAZDA CX-7. THIS IS A MANUFACTURE ISSUE AND MAZDA NEEDS TO OWN UP FOR IT. HUNDREDS OF PEOPLE ARE LOSING THEIR VEHICLES DUE TO THIS VVT TIMING CHAIN ISSUE AND MAZDA NEEDS TO MAKE THIS A RE-CALL. I KNOW ONE THING I HOPE AND PRAY NOTHING HAPPENS TO ME WHILE DRIVING MY VEHICLE BECAUSE I WILL NOT HESITATE TO FILE A LAWSUIT AGAINST THE MAZDA CORP. I HOPE SOMEONE CAN HELP ALL OF US WHO ARE CURRENT OWNERS OF MAZDA CX-7. I WILL CONTINUE TO SPREAD THE WORD OF THIS HORRIFIC ISSUE WITH THIS VEHICLE MODEL.
Feb 05, 2016
AIR BAGS,SEAT BELTS,ENGINE
1 complaint
FIRST THE AIR CON COMPRESSOR WENT OUT,NOW THE AIR BAGS LIGHTS STAYS ON.THE ENGINE LIGHT IS ALSO ON.MAZDA NEEDS TO RECALL THESE VEHICLES.THERE HAS BEEN PROBLEMS WITH THIS VEHICLE FROM THE BEGINNING.
Jan 09, 2016
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I PURCHASED MY 2007 MAZDA CX-7 FROM A DEALERSHIP IN GREENSBURG, PA IN FEBRUARY OF 2014, IT WAS PURCHASED AS A USED CAR WITH ONLY 36,500 MILES ON IT. I HAD NO PROBLEMS WITH THE CAR AT FIRST, THEN I NOTICED MY GAS MILEAGE WAS GETTING WORSE, THAT IS WHEN ON MEMORIAL DAY MY CHECK ENGINE LIGHT WOULD COME ON AND THEN GO OFF. I TOOK IT MY MECHANIC BECAUSE I WAS UNABLE TO GET IT IN TO THE DEALERSHIP FOR A WEEK AT SOME POINTS AND THE LIGHT WOULD HAVE BE OFF BY THEN. THEN WHEN I WAS ON MY WAY HOME ON THE EVENING OF 9/4/14 MY CAR MADE A VERY WEIRD SOUND ANY TIME I WOULD TRY TO PUSH ON THE GAS. I PULLED THE CAR OFF THE ROAD AND THERE IT SAT UNTIL I COULD REACH THE SERVICE DEPARTMENT ON THE FOLLOWING DAY. MY HUSBAND TOOK THE CAR TO THE DEALERSHIP AND THAT'S WHERE IT SAT BECAUSE HE WAS INFORMED THAT IT WAS UNSAFE TO DRIVE? I WENT UP AFTER WORK ONLY TO HAVE THEM TELL ME THAT THEY COULD NOT GET THE READINGS FROM THE DIAGNOSTIC TEST AND THAT THEY WOULD HAVE TO SEND IT TO AN ACTUAL MAZDA DEALERSHIP, WHERE IT HAS BEEN FOR ALMOST A WEEK. I WAS INFORMED YESTERDAY THAT MY TURBO AND OTHER UN-MENTIONED PARTS HAD BROKEN. I THEN WAITED TO HEAR BACK AS TO WHETHER THE WARRANTY THAT I PAID AN ADDITIONAL $2,000 FOR AT THE TIME OF PURCHASE WOULD COVER IT, IT WILL NOT COVER THIS AND THEY STATED THAT THE TURBO WAS NOT CONSIDERED A PART OF THE "POWERTRAIN" SO THEY QUOTED ME A PRICE OF UPWARDS OF $3300 TO REPAIR THE VEHICLE THAT I HAVE HAD FOR 7 MONTHS. I HAVE STARTED TO DO RESEARCH INTO THIS VEHICLE AND I HAVE FOUND OUT THAT THIS IS ACTUALLY QUITE A COMMON PROBLEM WITH THIS MAKE AND MODEL AND THAT THE MANUFACTURER WILL NOT STAND BY THE PRODUCT FULLY KNOWING THAT THIS IS A PROBLEM AND THE CONSUMER IS LEFT HOLDING QUITE A HEFTY BILL. I IMPLORE YOU TO RESEARCH THIS AND FORCE THEIR HAND SO THAT "[XXX]" DOESN'T KEEP GETTING STUCK HOLDING A HUGE BILL FOR SOMETHING THIS COMPANY JUST DOESN'T WANT TO FIX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 10, 2014
ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,ENGINE
1 complaint
PRIOR TO THIS DATE, WHICH LEAD UP TO THE LAST INCIDENT, UPON GETTING THE FIRST FEW OIL CHANGES, AT A DEALERSHIP WHERE I PURCHASED THE CAR, THE ENGINE BEGAN TO SOUND LIKE A TRUCK (OIL USED WAS NOT SYNTHETIC AND I WERE SCHEDULED TO COME BACK IN 5-MONTHS). WHEN I INQUIRED ABOUT IT, I WAS TOLD, "THAT WAS THE WAY IT WAS SUPPOSED TO SOUND". AFTER THAT COMMENT, I CHANGED TO ANOTHER DEALERSHIP FOR SERVICE. THE KNOCKING CONTINUED, TO THIS DAY, STILL. OVER THE YEARS, THE SYSTEM LIGHTS WOULD COME ON PERIODICALLY (PASSENGER AIR BAG, CHECK ENGINE LIGHT AND TIRE SENSOR) AND THE COOLING FANS WOULD RUN AFTER YOU TURNED THE CAR OFF. MOST TIMES, THEY WOULD RESET THEMSELVES. MOVING ALONG, RECENTLY ON 07/15/14, I WAS RETURNING HOME FOR THE EVENING AND THE CAR SHUT DOWN ON ME. THE STEERING CONTROL WAS HARD BUT I KEPT IT FROM CRASHING THE WALL ON LINCOLN DR. AS I FLAGGED THE TRAFFIC TO PROCEED, I WAS ABLE TO START THE CAR ONLY TO ADVANCE TO THE END OF THE DRIVE. BEFORE I REACHED HOME, THE CAR SHUT DOWN 5-TIMES. FINALLY REACHING HOME IT SAT UNTIL I WERE ABLE TO GET IT TO ANOTHER DEALER, CLOSER TO HOME. HOW ABOUT, THE ENGINE IS SHOT, THE RADIATOR HAD A LEEK, I KNEW NOTHING ABOUT AND THE DEALER SAYS, "IT WILL NOT START, NOW". I DROVE IT TO THE DEALER. OIL LIGHT WAS ON AND SMELLING AS IF I BURNED SOMETHING, WHILE IT KNOCKED. CHECK ENGINE LIGHT AND PASSENGER AIR BAG LIGHT WERE ON WHEN IT CUT-OFF, AS I PULLED INTO THEIR DRIVEWAY. I RESTARTED THE CAR FOUND A PARKING SPACE. ONCE THE IGNITION SHUTDOWN, THE COOLING FANS CAME ON. DILEMMA, I LEASED THE CAR NEW IN 2007. I BOUGHT IT, WITH PRESENT CAR PAYMENTS UNTIL 2016, IN 2010. THE DEALER REQUESTS THE ENGINE AND RADIATOR TO BE REPLACED. THERE IS NO WARRANTY, ESPECIALLY AFTER 100,000 MILES AND I HAVE SCRAP ON MY HANDS. WHERE DOES ONE GO FROM HERE AS MAZDA USED TO BE REPUTABLE? THE ENGINE SHOULDN'T HAVE ANY PROBLEMS BEFORE 200,000 MILES. *TR
Aug 13, 2014
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
TIMING CHAIN REPLACEMENT RESULTED IN A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP AND ITS HOUSING. REPLACING THE TIMING CHAIN RETURNED THE ENGINE TO PRODUCTION LINE SPECS, THAT WERE TOO MUCH FOR A WORN FUEL PUMP TO HANDLE. THE INCREASED PRESSURE TO THE FUEL PUMP SHATTERED IT INTO NUMEROUS PIECES LESS THAN 100 MILES AFTER THE TIMING CHAIN WAS REPLACED. SAID PIECES BECAME LODGED INSIDE THE CAM SHAFT AND ENDED UP BENDING ALL OF THE VALVES. THE NECESSITATED A COMPLETE VALVE JOB, REMOVING AND REPLACING THE CYLINDER HEAD, FUEL PUMP, CAM SHAFT AND OIL CONTROL CALVE. AT WORST, ALL TIMING CHAIN REPLACEMENTS SHOULD REQUIRE A FUEL PUMP CHANGE IN ORDER TO PREVENT THE SEQUENCE OF EVENTS THAT HAPPENED TO MY CAR AND THOUSANDS OF OTHERS. *JS
Jul 08, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
I PULLED FROM MY DRIVEWAY ONTO A HIGHWAY DECIDED TO TURN ON HEADLIGHTS BECAUSE OF HEAVY TREE COVER COMING UP, IT WAS ALMOST FULL DARK TURNED KNOB ON LEVER NO LIGHTS HIT BREAKS THANK GOD THOSE WERE STILL WHERE I REMEMBERED THEM HIT FOG LIGHTS THEY CAME ON. WENT TO HIGH BEAM FOGS SHUT OFF (CORRECT) HIGH BEAMS AT LEAST WORKED MUCH TO OTHER DRIVERS SLOWING SWERVING AN JUST ALL AN ALL PISSED OFF. MY HIGH BEAMS SEEM TO TURN THE CLOCK BACK TO ABOUT MID DAY. SCARED THE HELL OUT OF ME THOUGH AN COST ME A SHIFT SO I'M INTO THIS OFF THE GET GO 735.00$ LETS SEE HOW MUCH MORE ITS GOING TO COST. SO MUCH FOR GIVING THIS RIG FOR MY 16YEAROLD IN TWO MONTHS SHOULD HAVE STAYED WITH CHEVY OR NISSAN. *TR
Jun 11, 2014
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
TIMING CHAIN STRETCHED AND VARIABLE VALVE TIMING, AND THROTTLE WENT OUT. THIS IS THE 2ND TIME THAT THE TIMING CHAIN HAS BEEN STRETCHED OUT ON THIS VEHICLE. THE FIRST INCIDENT WAS AT AROUND 64000 MILES. THE 2ND INCIDENT WAS AT 124966 MILES. MAZDA EXTENDED THE WARRANTY ON THE TIMING TO 70,000 MILES ON JANUARY 12. HOWEVER, I DID NOT GET THAT LETTER AND IT HAPPENED AFTER I HAD ALREADY GOTTEN THE PROBLEM REPAIRED UNDER A SEPARATE WARRANTY. *TR
Mar 13, 2014
ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
AIR BAG LIGHT COMES ON AND OFF RANDOMLY WITH OR WITHOUT PASSENGER IN SEAT. HAVE HAD SO MANY ISSUES WITH THIS 2007 CX-7 FROM 2 DIFFERENT COMPLETE A/C SYSTEM REBUILDS IN FIRST 2 YEARS, BELT TENSIONER PULLEY, EGR VALVE CODES (HAD TO GET EGR VALVE CLEANED), COOLANT TEMP CODES (REPLACED THERMOSTAT & TEMP SENSOR) AND NOW AIR BAG RANDOM LIGHT. I AM ON A MAZDA FORUM AND HONESTLY THERE SHOULD BE MORE RECALLS ON THIS VEHICLE DUE TO THE VOLUME OF COMPLAINTS IN SEVERAL CATEGORIES... MAZDA RESPONSES TO JUST ABOUT EVERYTHING IS TO REPLACE SOMETHING FOR A MINIMUM $500 UP TO THOUSANDS... I AM TIRED OF HAVING TO DEAL WITH MAZDA AND WILL NEVER BUY ANOTHER... TRADED IN A 2001 CHEVY TAHOE FOR CX-7 WITH 250,000 MI AND ONLY HAD NORMAL MAINTENANCE. THE CX-7 WAS A BAD INVESTMENT FOR ME... *TR
Jul 20, 2013
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
AS I WAS DRIVING, THE TIMING CHAIN BROKE AND IMPLODED INTO THE ENGINE, DAMAGING THE ENGINE WHICH NOW NEEDS REPLACEMENT. THIS APPEARS TO BE A COMMON OCCURRENCE WITH THIS VEHICLE. *TR
Jun 03, 2013
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
STARTED SMELLING STRONG BURNING RUBBER ODOR EMANATING THROUGH VENTS OF CAR WHILE IN OPERATION, EXITED HIGHWAY UPON SEEING WHITE SMOKE FUMING FROM UNDER HOOD. LOSS CONTROL OF STEERING AND VEHICLE SHUT OFF AND WOULD NOT CRANK AGAIN. MECHANIC DETERMINED AC COMPRESSOR HAS SEIZED AND SERPENTINE BELT WAS SNAPPED DUE TO FRICTION FROM PULLEYS. IF I HAD STAYED ON FREEWAY INSTEAD OF EXITING, WITH THE LOST OF STEERING I SURELY WOULD HAVE POSED A DANGER TO MYSELF AS WELL AS OTHERS ON THE ROAD. THIS COMPLAINT IS ONE OF NUMEROUS THOUSANDS THAT HAVE BEEN FILED ON BEHALF OF MAZDA AND ITS CX-7 MODEL. THERE SHOULD BE A RECALL ISSUED FOR THE AC COMPRESSOR BEFORE IT CAUSES SERIOUS INJURY AND/OR FATALITY. *TR
Mar 23, 2013
VISIBILITY,STRUCTURE
1 complaint
WE WERE DRIVING 65MPH ON THE I-15 FREEWAY IN CENTERVILLE UTAH AND THE SUNROOF EXPLODED WITH TREMENDOUS FORCE, THE SUNROOF WAS CLOSED AND WE WERE NOT NEAR AN OVER PASS, GLASS SHOT INTO THE CAR AND LUCKILY NO ONE WAS INJURED, IF THERE WOULD HAVE BEEN SOME ONE IN THE BACK SEAT THEY WOULD HAVE BEEN BLASTED WITH GLASS. THERE WAS BROKEN GLASS FROM THE FRONT FLOOR AREA TO THE REAR CARGO AREA WITH MOST OF IT IN THE BACK SEAT. AFTER INSPECTION IT WAS CLEAR THAT THE GLASS THAT REMAINED WAS LIFTED UPWARD AWAY FROM THE ROOF. WE SEARCHED ON THE WEB AND THIS HAS HAPPENED TO A GOOD MANY PEOPLE WITH THE SAME DESCRIPTION THAT THE GLASS EXPLODED OUTWARD WITH MANY PIECES BLASTED INTO THE CAR. THERE WAS NO SIGN OF AN OBJECT HITTING THE SUN ROOF. *TR
Oct 22, 2012
EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE CONTACT STATED THAT SMOKE WAS EMITTING FROM THE VENTS. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND TURN OFF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION AND THEY STATED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000.
Oct 10, 2012
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY 2007 CX-7 STARTED MAKING A LOUD BANGING NOISE WHEN I STARTED IT (MAY 7,2012). I BROUGHT IT TO THE DEALERSHIP TO HAVE IT CHECKED OUT AND THEY SAID IT WAS MY TIMING CHAIN & ACTUATOR (VVT) AND IT WOULD TAKE $1350 TO REPAIR. I PAID THE MONEY AND IT WAS FIXED IN A COUPLE OF DAYS. ON JUNE 7TH,2012 I STARTED TO REALIZE THAT MY AC WAS NOT WORKING, BUT HAD DECIDED TO WAIT A LITTLE BIT TO HAVE IT FIXED BECAUSE I WAS STILL HURTING FINANCIALLY FROM THE LAST FIX A MONTH AGO. THAN ON JUNE 9TH, 2012, I WENT TO START MY VEHICLE AND IT SOUNDED LIKE IT WAS ABOUT TO EXPLODE. I LIVE IN THE COUNTRY AND THE CLOSEST DEALERSHIP IS AT LEAST 50 MILES AWAY. SO I BROUGHT IT TO MY LOCAL REPAIR SHOP AND THEY TOLD ME MY TURBO IS BLOWN. THE MAZDA DEALERSHIP WANTS $80 TO DIAGNOSE IT AND $5000 TO FIX IT (THAT DOESN'T INCLUDE MY TOWING FEES AND THE COST OF FIXING THE AC). I'VE READ ALL OF THE COMPLAINTS ONLINE AND EVERYONE IS SAYING SLUDGE BUILD UP AND MAZDA WANTS THE RECEIPTS FOR ALL OF THEIR OIL CHANGES. I HAVE ALL MY RECEIPTS FOR THE SYNTHETIC OIL CHANGES THAT I HAVE HAD DONE TO THE VEHICLE ON TIME (NOT TO MENTION ONLY FILLING THE CAR WITH PREMIUM GAS). UNFORTUNATELY, MY CAR IS UP TO 100,000 MILES AND THEY ONLY EXTENDED THE WARRANTY TO WHAT...70K? SO BASICALLY I HAVE A CAR THAT I PAID $16K FOR AND IS COMPLETELY USELESS TO ME ONLY AFTER 100K MILES. FROM WHAT I'VE RESEARCHED VVT'S ARE NOT SUPPOSED TO GO OUT UNTIL WHAT 250K-300K MILES? AND IT SEEMS A BIT RIDICULOUS FOR THE TURBO TO GO OUT AFTER 100K MILES.... *TR
Jun 27, 2012
STEERING,ENGINE
1 complaint
WHILE DRIVING ON THE FREEWAY AT ABOUT 70 MPH, MY 2007 MAZDA CX7 RANDOMLY LOST POWER. I WAS ABLE TO PULL TO THE SIDE OF THE FREEWAY EVEN THOUGH THE STEERING WHEEL BECAME VERY HARD TO TURN. I WAS VERY LUCKY THERE WERE NOT MANY CARS AROUND ME. THE MOTOR WOULD ONLY REV WHEN I PUSHED THE GAS PEDAL. I HAD THE CAR TOWED TO A MECHANIC. THE NEXT DAY I WAS TOLD THAT MY MOTOR AND TURBO NEEDED TO BE REPLACED. THE REPAIRS WOULD TOTAL TO ABOUT $8,000. I ALREADY OWE $15,000 ON THE AUTO LOAN. I ONLY HAD THE CAR FOR ONE YEAR, THE MOTOR WENT BAD AT 60, 000 MILES?. I'M A FULL-TIME STUDENT AND A MOM, MY HUSBAND MAKES LESS THAN $30K A YEAR. WE CANNOT AFFORD THE REPAIRS AT THIS TIME. AS A RESULT, THE CAR IS SITTING ON OUR DRIVEWAY. *JB
Jun 15, 2012
POWER TRAIN,EQUIPMENT
1 complaint
WHILE DRIVING, HEARD A NOISE COMING FROM THE PASSENGER SIDE, SOME SMELL COMING FROM THAT DIRECTION AS WELL. LOST POWER TO THE VEHICLE, TURNED OFF THE ROAD AND NOTICE THAT THERE WAS SMOKE COMING FROM THE A/C COMPRESSOR. *JS
Apr 30, 2012
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
AS THE PROUD OWNER OF A NEW MAZDA CX7, I FELT CONFIDENT AFTER THE FIRST YEAR OF DRIVING THIS SUV THAT IT WOULD CARRY ME AT LEAST 10YRS. UNTIL I BEGIN TO NOTICE ACCELERATION PROBLEMS AND NOTICING PUFFS OF WHITE SMOKE EXPELLED FROM THE EXHAUST PIPE WHEN IT FINALLY REALIZED I WAS TRYING TO INCREASE SPEED. TOOK SUV TO A MAZDA DEALER AND WAS INFORMED NOTHING WAS WRONG WITH IT. FINE, THEN BEGAN TO HEAR LIKE A RATTLING NOISE DURING ACCELERATION (SOUNDED LIKE A ROCK IN A TIN CAN) SOUND THEN GOES AWAY AFTER A FEW MOMENTS. TOOK TO DEALER AGAIN WAS TOLD NO PROBLEM. WELL, ON MY WAY TO WORK AT 70 MPH ON BUSY INTERSTATE, I LOSE ACCELERATION. COST SAFELY TO THE SIDE OF THE ROAD WITHOUT BEING RAN OVER BY 18 WHEELER,, HAD VEHICLE TOWED TO MAZDA DEALER. I WAS THEN INFORMED THE TIMING CHAIN BROKE, YES AT 70,000 MILES. ONLY THEN TO BE INFORMED LATER THAT DUE TO TIMING BREAKING MY ENGINE WAS RUINED. I WAS THEN DEVASTATED, EVEN MORE SO AFTER I WAS TOLD IT WOULD 8000 FOR A NEW ENGINE PLUS 2000 FOR LABOR. I HAD NO OTHER OPTION BUT TO PARK THE VEHICLE AND ATTEMPTED TO SAVE MONEY TO HAVE IT FIXED. WELL THAT WAS 2 YRS AGO AND ITS STILL PARKED, AND 2 YRS NOW WITHOUT A VEHICLE. I HAD ROUTINE DOCUMENTED OIL CHANGES AT MAZDA DEALERS ONLY, I TOOK VERY GOOD CARE OF THIS TRUCK. AFTER SEARCHING THE INTERNET, I AM READING THE SAME INCIDENTS FROM THOUSANDS OF PEOPLE CONCERNING THE EXACT SAME ISSUE. MAZDA HAS FINALLY STATES THAT THERE IS A PROBLEM WITH THE TIMING CHAINS AND HAS ISSUED AN EXTENDED WARRANTY ON IT. BUT FROM READING REPORTS, MAZDA IS GIVING PEOPLE A HARD TIME. MAZDA CX7 ARE DANGEROUS VEHICLES, SOMEONE COULD HAVE BEEN KILLED DUE TO THIS POORLY MADE SUV. I AM REPORTING THIS BECAUSE IT REALLY NEEDS TO BE LOOKED INTO BEFORE SOMEONE IS KILLED TO MANY PEOPLE ON THE INTERNET COMPLAINING ABOUT THIS FAILURE. PLEASE INVESTIGATE THIS VEHICLE< WE CANT ALL BE WRONG!!!!!!!!!!!!!!!!!!!!!!! *TR
Jan 23, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
THIS VEHICLE HAS CAUSED ME NOTHING BUT PROBLEMS! I HAVE HAD IT FOR 3 YEARS AND IT HAS BEEN IN THE SHOP 4 TIMES AND THIS LAST TIME IS THE TRANSMISSION AT 70,000 MILES! THIS IS RIDICULOUS...MAZDA NEEDS TO CLEAN UP IT'S ACT. CUSTOMERS SHOULD NOT HAVE CHARGES LIKE THIS EARLY ON IN THE LIFE OF A VEHICLE. THE VEHICLE IS GORGEOUS BUT PERHAPS THEY SHOULD HAVE SPENT A LITTLE MORE TIME PUTTING IT TOGETHER AS IT DOESN'T MATTER FOR EYE APPEALING IT IS WHEN IT DOESN'T RUN! *TR
Dec 16, 2011
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
PURCHASED MY VEHICLE 15 MONTHS AGO AT 38,000 MILES. IN OCTOBER, I WAS DRIVING ALONG AND THE CAR STOPPED RUNNING. NO WARNING, NOTHING ON THE DASH LIGHTING UP, THE VEHICLE JUST STARTED LOOSING SPEED. THE STEERING WAS GOING AS WELL. I PUT THE VEHICLE IN NEUTRAL TO TRY AND GET THE STEERING BACK AND IT WAS A HARD STEER TO THE SIDE OF THE ROAD. I TRIED STARTING THE VEHICLE AND IT WOULD TURN BUT NOT START. TWO TOWS LATER, I FIND, TO MY SURPRISE AT 62,000, THAT I NEED A NEW ENGINE. MY TIMING CHAIN EITHER BROKE OR HAS DERAILED. THIS ALL HAPPENED ON OCTOBER 22ND. IT IS NOW NOVEMBER 10TH AND I STILL DO NOT HAVE AN EXACT DIAGNOSIS NOR A VEHICLE. YES, WARRANTY IS DONE AT 60,000 MILES, BUT WHAT VEHICLES LOOSE AND ENGINE AT 62,000 IN THIS DECADE? AND, THANKFULLY, I WAS NOT ON A HIGHWAY WHEN THIS HAPPENED AS I'M NOT SURE WHAT HAPPENED TO THE STEERING IN THIS WHOLE PROCESS. *TR
Nov 09, 2011
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
I STARTED TO ACCELERATE AFTER COMING OFF OF AN EXIT RAMP WHEN I HEARD A NOISE FROM THE ENGINE THEN I STARTED TO LOSE POWER. IMMEDIATELY AFTER THAT WHEN I DEPRESSED THE GAS PEDAL TO ACCELERATE, A GRINDING NOISE OCCURRED. I WAS ABLE TO GET THE VEHICLE TO A PARKING LOT. I HAD THE CAR TOWED TO MAZDA DEALERSHIP WHO INFORMED ME THAT THE TURBO HAD FAILED. THEY WANT ALL MAINTENANCE RECORDS FOR THE TIME I HAVE OWNED THE CAR IN ORDER TO MAKE A DETERMINATION OF WHETHER IT WILL BE COVERED UNDER WARRANTY. I PURCHASED AN EXTENDED POWERTRAIN WARRANTY WHICH COVERS THE ENGINE AND TURBO TO 100,000. BUT IT APPEARS THEY ARE STATING IT IS DUE TO IMPROPER MAINTENANCE AS I CANNOT PRODUCE ALL MY OIL CHANGE RECEIPTS. *TR
Nov 09, 2011
AIR BAGS,SEAT BELTS,SEATS
1 complaint
WAS REAR-ENDED AT A FAST SPEED BY AN 18 TRACTOR TRAILER. NO AIR BAGS DEPLOYED. I WAS SLUNG WITH SUCH FORCE AGAIN THE STEERING WHEEL THAT THE BACK OF MY SEAT FELL BACKWARDS. MY SONS SEATBELT CAME LOOSE AND BY THE GRACE OF GOD I HAD ENOUGH STRENGTHS TO GRAB HIM AND PULL HIM BACK TO KEEP FROM GOING THROUGH THE WINDSHIELD. I HAVE THE MOST DAMAGE BECAUSE I HAD TO GET LOOSE FROM MY SEAT BELT. NEITHER AIRBAGS DEPLOYED WHICH IN THE KIND FORCE WE WERE HIT WITH AND ON TOP OF THAT THE SEAT BELT COMING OUT. I AM STILL HAVING NIGHTMARE WERE I HAVE SLEPT WALKED OUT SIDE AND ACTUALLY STARTED TO PICK UP STICKS AS IF I WERE PICK UP MY SONS BODY. *TR
Jun 24, 2011
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
AN EXCESS OF WHITE SMOKE EMITTED FROM EXHAUST UPON ACCELERATION AFTER A BRIEF PERIOD OF IDLE. IT WAS DETERMINED THAT A FAULTY TURBO CHARGER WAS TO BLAME. SO THE CAR WAS IN THE SHOP FOR 7 DAYS WHILE THEY REPLACED THE TURBO. SEVERAL MONTHS LATER THE CAR WOULDN'T START AFTER SITTING IN A HEATED GARAGE OVERNIGHT. IT SOUNDED AS THOUGH THE CYLINDERS WEREN'T FIRING PROPERLY. CAR WAS TOWED TO MECHANIC WHO IDENTIFIED ISSUE AS FOULED CYLINDER HEADS FROM PRIOR FAILURE OF TURBO. THIS TIME THE ENTIRE ENGINE WAS REPLACED. AGAIN THE CAR WAS IN THE SHOP FOR APPROXIMATELY SEVEN DAYS. SOME MONTHS LATER AN OPPRESSIVE AMOUNT OF ROAD NOISE APPEARED AT ALL SPEEDS ON ALL ROAD SURFACES. WE WERE DIRECTED THAT THE TIRES WERE TO BLAME. AFTER REPLACING ALL 4 TIRES AT A COST OF NEARLY $800 THE SOUND PERSISTED. UPON FURTHER INSPECTION THE TECHNICIAN FOUND THAT THE WHEEL SPEED SENSORS ON THE REAR WHEELS HAD FAILED ALLOWING WATER TO SEEP IN AND RUST REAR WHEEL BEARINGS. ALL FOUR WHEEL BEARINGS WHERE REPLACED. TODAY THE VEHICLE IS AGAIN IN FOR ENGINE REPAIR TO REPLACE THE OXYGEN SENSOR AND A DEAD BATTERY. AFTER OWNING THE CAR FOR 18 MONTHS IT IS HAS BEEN IN THE SHOP FOR A TOTAL OF APPROXIMATELY 4 WEEKS. *TR
Jan 06, 2011
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
I HAVE MY 2007 MAZDA FOR A YEAR AND IT HAS BEEN AT THE DEALERSHIP FOR 1/2 THE TIME I'VE OWNED IT . IT IS THE WORST VEHICLE THAT MAZDA COULD HAVE MADE IT NEEDS TO BE RECALLED BECAUSE OF NUMEROUS PROBLEM SOMEONE IS GOING TO LOSE THERE LIFE. I HAVE HAD SO MANY THINGS DONE TO MY VEHICLE ACTUATOR 2 OIL ON THE ENGINE, TURBO WENT OUT, TIMING BELT , TIE ROD BROKE AND TIRE CAME OFF AND HIT A TRUCK, AIR CONDITIONING WENT OUT , THE LIST CAN GO ON AND ON JUST GOT IT BACK AFTER BEING REPAIRED AND IT HAS TO GO BACK TO THE SHOP ON FRIDAY THIS IS THE WORST CAR IN THE WORLD IT IS A LEMON MAZDA SHOULD BE SHAME OF THEMSELVES FOR SELLING THIS PIECE OF CRAP. *TR
Dec 15, 2010
STEERING,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,EQUIPMENT
1 complaint
2007 MAZDA CX-7. CONSUMER EXPERIENCED SEVERAL PROBLEMS WITH VEHICLE *TGW THE CONSUMER STATED SHORTLY AFTER SHE PURCHASED THE VEHICLE, SHE NOTICED THE HEADLIGHTS POINTING TOWARD THE GROUND AND IT TOOK 3-5 TRIPS TO THE DEALER BEFORE IT WAS PROPERLY FIXED. IN JUNE 2010, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER DIAGNOSED THE PROBLEM AS AN EVAP SYSTEM LEAK WHICH COST $461.80. IN OCTOBER 2010, DURING A ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE VEHICLE NEEDED AN OUTER TIE ROD END, IN ADDITION TO THAT AN ALIGNMENT WAS ALSO NEEDED. ONE WEEK LATER, THE AC COMPRESSOR FAILED. *JB
Dec 03, 2010
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,TIRES
1 complaint
I HAVE A 2007 MAZDA CX-7. IT IS A VERY BEAUTIFUL CAR BUT ALSO HAS TONS OF PROBLEMS. AT 15000 MILES IT WAS LEAKING OIL AND THEY REPLACE THE ENGINE GASKETS. THEN LATER WAS ALSO LEAKING OIL. WAS TOLD BY THE DEALER THAT IT WAS NOT. TOOK IT TO SOMEONE ELSE WHO SAID IT WAS LEAKING FROM THE TIMING CHAIN. MAZDA RESEALED IT. SINCE THEN MY CAR DOESN'T SHIFT PROPERLY GOING UP AND DOWN HILLS. MY AIR CONDITIONER IS HOT AND MAKES A FUNNY SOUND. MY CAR HAS LOSS OF POWER AND SOUND LIKE A DIESEL. OVERALL I THINK THAT MAZDA NEEDS TO STEP UP AND TAKE CARE OF THE PROBLEMS OR THEY WILL NOT GET MANY RETURNING CUSTOMERS! SOMETHING NEEDS TO BE DONE! IT WAS A 35000 DOLLAR CAR! *TR
Sep 10, 2010
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
AT ABOUT 55,000 MILES AND ONLY 3 YEARS OF USAGE, MY VEHICLE STARTED MAKING A TERRIBLE RACKET AND SMELL. I OPENED THE HOOD TO SEE IT WAS A THE CLUTCH OF THE AIR COMPRESSOR THAT HAD LOCKED UP AND CAUSED BIG PROBLEMS WITH THE BELT. TRYING TO DRIVE THE VEHICLE TO GET REPAIRED ONLY MADE THE ISSUE WORSE. I GOT A BRAND NEW AIR COMPRESSOR INSTALLED AND THE NOISE IS NOW GONE AND THE AC IS WORKING FINE. (AFTER PAYING APPROXIMATELY $700) HOWEVER, THE AIR BAG LIGHT JUST STARTED FLASHING AND THEN STAYING ON AND IT'S ONLY A WEEK SINCE THE AC REPAIR. I AM WORRIED ABOUT THE SAFETY OF THE VEHICLE AND IF THERE IS A CONNECTION BETWEEN THE TWO ISSUES. I AM READING ABOUT ALL SORTS OF COMPLAINTS WITH BOTH ISSUES AND I HAVE READ A TECHNICAL SERVICE BULLETIN ABOUT THE AIRBAGS. A RECALL NEEDS TO BE COMPLETED VERY QUICKLY BEFORE MANY OWNERS GET SERIOUSLY INJURED DUE TO THESE RAMPANT DEFECTS WITH THE VEHICLE. *TR
Jul 06, 2010
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
WHILE DRIVING WITH FAMILY, AIR CONDITIONER SUDDENLY STARTED BLOWING WARM AIR. ALL ATTEMPTS FAILED TO ADJUST AIR CONDITIONING. THIS FAILURE HAS ONLY HAPPENED ONCE BUT IS STILL NOT OPERATING PROPERLY. WHEN THE VEHICLE WAS STARTED THE NEXT DAY IT BEGAN MAKING A GRINDING NOISE. THE SUSPECTED DEFECT IS THE A/C COMPRESSOR, IT HAS NOT BEEN REPAIRED OR REPLACED. *TR
May 01, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENT
1 complaint
MY WIFE AND I PURCHASED A 2007 MAZDA CX-7 A FEW YEARS AGO, AND OVER THE LAST THREE MONTHS IT HAS BEEN IN THE SHOP WITH MULTIPLE PROBLEMS. FROM AN OIL LEAK, TO A BAD COMPRESSOR, THEN THE TIMING CHAIN GONE BAD AND NOW ANOTHER PROBLEM WITH THE EGR. THE CAR HAS A LITTLE OVER 38K MILES AND TO ME IT SEEMS VERY ODD FOR A CAR BEING THIS YOUNG IN MILES, TO HAVE MAJOR PROBLEMS SUCH AS THESE. AFTER GOING BACK AND FORTH WITH THE MAZDA CORPORATE OFFICE, THEY FIRST AGREED TO PAY FOR THE PARTS FOR MY LATEST PROBLEMS SINCE I'M NOW OUT OF WARRANTY. I WAS FINE WITH THAT UNTIL I FOUND OUT THE LABOR WAS OVER $500 TO FIX THIS PROBLEM. WHEN I CALL THE CORPORATE OFFICE TO TRY TO DISCUSS SPLITTING THE LABOR COSTS, THEIR SUPERVISOR CONTACTED ME BACK WITH AN ATTITUDE LIKE I DID SOMETHING WRONG AND DECIDED THEY WERE NOW NOT GOING TO HELP AT ALL. THAT IS JUST POOR CUSTOMER SERVICE BEHIND A VEHICLE THAT WAS NOT READY TO BE PUT ON OUR US ROADWAYS. IN MY OPINION, THIS CAR SHOULD BE RECALLED. AFTER REVIEWING SOME OF THE FORUMS, MANY OTHERS AGREE WITH MY DISPLEASURE IN THE PROBLEMS WITH THE MAZDA CX-7--CHECK THIS LINKHTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0E5B59/110. THANK YOU. *JB
Feb 04, 2010
VISIBILITY,STRUCTURE,TIRES
1 complaint
TL* THE CONTACT OWNS A 2007 MAZDA CX7. THE EDGE OF THE DRIVER-SIDE DOOR IS CURVED AND SHARP; THEREFORE WHEN ATTEMPTING TO ENTER THE VEHICLE HE SUSTAINED A LACERATION. ALSO THE VISOR ON TOP OF THE SUN ROOF FRACTURED. THE TIRES TREAD BEGAN WEARING ABNORMALLY STARTING AT 26,000 MILES. THE DEALER NOR THE MANUFACTURER HAVE BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 26,000.
Oct 30, 2009
VISIBILITY,EQUIPMENT
1 complaint
A/C STOPPED WORKING - INSTEAD OF COLD, IT BLOWING HOT AIR - WHILE RETURNING FROM THE TRIP (~4HHS). AFTER THAT, ON ~45M/H ROAD - I FELT A SMELL AND SAW SMOKE CAME FROM UNDER THE HOOD. HAD TO CALL FIRE DEPARTMENT, LUCKILY CAR/ENGINE DID NOT FLAME UP. CAR IS IN REPAIR SHOP NOW. IT WAS NOT ONLY A FIRE HAZARD, BUT ALSO PROBABLY HEALTH TOO: I HAVE BEEN DRIVING AND BREATHING WHATEVER IS BURNING ?! *TR
Aug 09, 2009
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING, BRAKES, AND THE ENTIRE ELECTRICAL SYSTEM FAILED. THE CONTACT COULD NOT STOP THE VEHICLE. APPROXIMATELY THREE MINUTES LATER, THE POWER STEERING AND BRAKES RETURNED. THE DEALER STATED THAT THEY HAD NEVER BEFORE EXPERIENCED THIS TYPE OF FAILURE. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 35,000.
Mar 09, 2009
SEAT BELTS
1 complaint
I BOUGHT A BRAND NEW MAZDA CX-7 IN JULY 2007. I TOOK IT TO THE SERVICE DEPARTMENT ON AUGUST 9TH BECAUSE OF A LOUD NOISE FROM THE REAR INTERIOR. THE DEALER SERVICE DEPARTMENT INFORMED ME THAT THE NOISE WAS FROM THE REAR MID SEAT BELT THAT RETRACTS INTO THE ROOF. THEY INFORMED ME THAT THE SEAT BELT HAD NOT BEEN FITTED CORRECTLY AT THE ASSEMBLY PLANT AND THAT THE SEAT BELT WAS INOPERATIVE. THEY ORDERED A NEW SEAT BELT AND REPLACED THE ORIGINAL BELT. BEFORE TAKING THE VEHICLE BACK TO THE DEALER I HAD BEEN DRIVING MY YOUNG CHILDREN IN THE REAR SEAT ON THE ASSUMPTION THAT THE SEAT BELT WORKED AND MY CHILD WAS SAFE. I AM CONCERNED THAT IF THE ASSEMBLY PLANT CAN FIT A SEAT BELT THAT IS INOPERATIVE ONCE AND IT PASSES ALL THE PLANT QUALITY CHECKS, THEY CAN DO IT MANY MORE TIMES. HOW MANY MAZDA VEHICLES HAVE BEEN FITTED WITH REAR SEAT BELTS THAT ARE INOPERATIVE? *JB
Aug 16, 2007
POWER TRAIN,VISIBILITY
1 complaint
DT*: THE CONTACT STATED UPON ACCELERATION, THE VEHICLE HESITATED. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE CONTROL MODULE COMPUTER IN THE POWER TRAIN NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS A 2007 MAZDA CX-7. *AK UPDATED 10/31/2006 - RIGHT FRONT WINDOW FAILED. THE DEALER REPLACED THE LEFT FRONT SWITCH. *NM
Oct 12, 2006
Frequently Asked Questions
How many problems does the 2007 MAZDA CX-7 have?
The 2007 MAZDA CX-7 currently has 527 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2007 MAZDA CX-7?
The most common problems reported for the 2007 MAZDA CX-7 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2007 MAZDA CX-7 problem data come from?
All problem and complaint data for the 2007 MAZDA CX-7 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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