Mazda CX-5 — Recalls, Reliability, Specs & VIN Decoder

This vehicle belongs to my friend, but I was the injured party. She was visiting me and realized she forgot her phone,.the vehicle wias at the top of my driveway and in park. She wanted to go back in the house to look and got out of the car & left the door open., I leaned into the car to press stop engine and immediately the car began to roll down the hill, dragging me 50'. Car still in park slammed into the stone wall of my garage.I had injuries to my right leg. aplit lip, frctured nasal bone, nerve damage to my thigh and torn meniscus. The Ambulance arrived, I was taken to the hospital and treated. Witnesses signed affadavits confirming vehicle still in Park. I have not been awarded any compensation since they say that my injuries were not serious enough.Mazda,at this time, has refused to take respomsibility since they could not duplicate the incident remotely tested by a Calif.facility. I am reporting this incident because all other parties have failed to do so.

..... On at least 5 seperate occasions our 2021 mazda cx5 suv accelerated to a high rate of speed (on it's own). It has done it to my wife and i both. I contacted two different mazda service centers and was advised they have no knowledge of this and that there are no open recalls or tsb's and as intermittent as it is it would be almost impossible to duplicate. On july 18th the car accelerated (on its own) again but this time it drove my wife into a tree at aprox. 35/40 mph breaking her ribs. The body shop informed me this morning that the car is a total loss. Mazda needs to get to the bottom of this and resolve this issue asap. This time it was a tree, the next time it may be at a crosswalk or at an intersection. It's just a mater of time until someone is killed or at the very least badly hurt. I don't know how mazda can be unaware of this problem, it's all over the internet. Our body shop pulled it up on line and was shocked at the amount of complaints/ concerns that existed related to this problem. Please investigate this because the next person may not be as fortunate. Thank you in advance.

I was pulling into a parking space at natural grocers. When the car was going 2-3 mph into the space getting ready i thought to stop, the engine revved up like a jet engine. The car then jumped a concrete side walk, hit the brick building, and broke a gas line. The car then came to rest back in the parking spot. The air bag deployed, my first reaction was "what the hell just happened". A man walking out of a store heard the hiss of the gas line and then called 911. He came to the car and told me to move away because the gas line could blow up. He noticed that my glasses were backwards on the back of my neck and asked if i was hurt. Shortly a firetruck arrived, two police cars, and a store manager. The firemen shut off the gas line. The policeman interviewed me and observed the setting. After some time the policeman said "this was not your fault" and "i am not issuing a citation". Something clearly went wrong with the car. He encouraged me to take pictures of both the sidewalk and the car for my records. I had the car towed to the dealership from whom i had leased the car.

Tl* the contact owns a 2016 mazda cx-5. While the vehicle was at a complete stop, the engine revved. The contact's vehicle independently surged forward and crashed into the preceding vehicle. The contact's vehicle continued to surge and crashed into a pole. The driver and passenger frontal air bags deployed. The contact sustained injures to the chest and arms, which required medical attention. A police report was filed. The vehicle was towed to an independent body garage. The manufacturer was not notified. The failure mileage was 28,000.

While accelerating from a light that had just turned green, after passing through an intersection the vehicle seized up and came to a complete stop. There were no warning lights or any indication of a malfunction. The vehicle did not shut off, the wheels just stopped spinning. After a few seconds it began to accelerate again. It happened on a Sunday, I called the dealership Monday Morning. I was not comfortable driving it after that. They came to pick it up and take it for inspection. Fortunately, no other vehicles were around. This occurred 6 days after purchasing it new. They had it for 2 weeks and said they could not figure what the issue was.

My car caught on fire on [CCC] and it's completely burned down, a total loss. Following is information about my car and some summary of what happened. Car information: - Mazda CX5 2024 - Bought in June or July 2024(car payment only made 22 times so far) - Odometer 24,445mi(as of 05/15/2026) What happened: - In [XXX] Friday afternoon, I was in Bellevue and noticed an engine overheat warning. So, I stopped immediately to cool down and called Mazda Dealership(Lee Johnson Mazda) to schedule a service. - Then after 20-30 minutes, I started the car again and the warning was gone. So I drove slowly and got on [XXX] to head home in Kirkland. I was already driving slowly. - After a few minutes, overheat warning as well as engine warning started firing and noticed that smoke coming out of bonnet. - So, I pulled over on the shoulder near [XXX] and called roadside assistance. But even before I get connected to the roadside service, engine caught on fire and I had to call 911. - The car is completely burned down and it's a total loss. - State patrol wrote me a "Exchange of Information" and "Tow/Impound and Inventory Record". Why I am submitting this form: - This car is less than 2years old and has been seeing Mazda service regularly. The odometer checked by dealership on 05/15 is 24,445mi which is slightly more than 24,000 which is stated in the Lemon LAW. But still, the car is pretty brand new and around 24,000 ish. So, I'm wondering if this still qualifies for Lemon Law. - Even before this happened, I had a service history for engine warning and get the engine checked on 05/15/2026 which is exactly a week ago before the accident. Also, they said the engine thermostat had an issue and replaced and covered by Mazda's warranty. - Overheat and engine warning was on and off. As soon as I pull over, it caught on fire. - This happened on [XXX]. It was very dangerous and lucky that we pulled over on right before it caught on fire INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle unexpectedly caught fire and the results could have been catastrophic. Almost new car under warranty. All details are in the uploaded PDF letter and photos. I have contacted Mazda and they claim they do not investigate, only insurance company will investigate. My insurance company will pay me for the total loss but does not plan to investigate. I think this is dangerous and unconscionable. Thank you for any help or guidance.

Tl* the contact owns a 2019 mazda cx5. The contact stated that the engine failed. The driver noticed that engine oil was leaking on the ground. The vehicle was towed to an unknown dealer whom advised that the engine needed to be replaced. The engine was replaced. However, the repair did not correct the failure. The vehicle cabin filled up with smoke when the contact drove the vehicle home and the contact found that the engine was leaking oil. The vehicle was towed back to an unknown dealer for inspection. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 7,800.

On February 14, 2023 around 3:30 - 4:30 p.m. (EST), I drove to the local WAWA. Upon entering the driveway of WAWA at a very low speed and depressing the brake the car failed to come to a complete stop. I pressed down on the brake as hard as I good, but the car did not come to a stop until hitting the security/safety bollard in front of the WAWA store. I did not get injured and no one else was injured. The front end of my car sustained over $4000 worth of damage. The insurance company repaired by car. I was asked by the insurance company what caused the front end damage. As I played the accident over and over in my head, I just could not see what I did wrong. My foot was on the brake. Also, I entered the entrance of WAWA at a very slow/low speed. After a few weeks I took the car to the Mazda dealer to let them know the car accelerates and engine revs. Also, the car jolts forward while decelerating from about 20mph to 10mph. The car dealer/repair shop could not replicate the problem. Was told to bring the car back in, if problem continues.

My wife was driving our 2016 Mazda CX-5, and was getting ready to pull into our daughters' driveway. My wife slowed down to a stop before entering the driveway. She gave the vehicle some gas to move forward. She stated that there was a pause, then the vehicle accelerated forward slamming into the garage door and the corner of the garage/house. There was also a Tesla parked inside the garage that was knocked back about a foot and a half. The distance from the edge of driveway and street to the garage door is about 27 feet. This happened at 1:30 PM. The weather conditions were great, sunny and dry. Thankfully, no one was hurt. If my wife was another foot to the right, she would have hit the support post for the upper balcony, and there would have been a good chance of the balcony falling on top of her. Or, if someone was standing in front of my wife when she entered the driveway, they could have seriously been hurt! There were no warning lights on prior to the accident. This happened last Sunday, April 19, 2026. We had the car towed to a local body shop on the same day as the accident. The vehicle was towed away the very next day to our insurance company's salvage lot in Bakersfield. I do have all the information, address and phone number, of the lot where our car was towed to. Hopefully, the car can still be inspected by the proper authorities. Thank you for your time!

Impact was on the mazda driver's side in front of the wheel and into the car- made a left hand turn did not see the approaching vehicle traveling 50 mph and hit the rear of vehicle. That vehicle flipped over and into the snowbank over 4 lanes. Airbags in the mazda did not deploy. Concerned as the purchase of the vehicle was for safety. *js

What component or system failed or malfunctioned, and is it available for inspection upon request? - Smart Brake Support (SBS) & Forward Obstruction Warning system malfunctioned. Front radar sensor malfunctioned. Parking brake malfunctioned. I-activesense system malfunctioned. Emergency lane keep disabled. Dynamic stability control malfunctioned. Traction control system not operating correctly. Anti-lock brake system (ABS) malfunctioned. Brake system not responding. How was your safety or the safety of others put at risk? In total 10 malfunctions led to brake not responding and could not stop the car and resulted into a car accident. Has the problem been reproduced or confirmed by a dealer or independent service center? NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? POLICE report from car accident states brake malfunction. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car was totally fine until all 10 error messages appeared on Jan.17th 2026 12:42-12:43PM and immediately the brake system did not respond and resulted in the car accident. **important** Police report documented that the officer on scene is a witness of the car dashboard shows “brake malfunction”

Brand new 2023 Mazda CX-5 with 150 miles on it experienced unintended acceleration while braking. Pulled into a parking spot with my foot on the brakes but the car didn't stop & even accelerated over a sidewalk and into a building. I experienced a bruise from the seatbelt. Airbags did not deploy. Someone could have been killed if they had been on the sidewalk. Car is currently at an auto body shop to fix the cosmetic damages, and once released, will have the car towed to our local Mazda dealership/service center to get the car inspected. In doing research on NHTSA's website, at least 4 vehicles (2-2023 Mazda CX-5s and 2-2023 Mazda CX-30s) have experienced this issue. Mazda needs to recall these vehicles and investigate.

..... On at least 5 seperate occasions our 2021 mazda cx5 suv accelerated to a high rate of speed (on it's own). It has done it to my wife and i both. I contacted two different mazda service centers and was advised they have no knowledge of this and that there are no open recalls or tsb's and as intermittent as it is it would be almost impossible to duplicate. On july 18th the car accelerated (on its own) again but this time it drove my wife into a tree at aprox. 35/40 mph breaking her ribs. The body shop informed me this morning that the car is a total loss. Mazda needs to get to the bottom of this and resolve this issue asap. This time it was a tree, the next time it may be at a crosswalk or at an intersection. It's just a mater of time until someone is killed or at the very least badly hurt. I don't know how mazda can be unaware of this problem, it's all over the internet. Our body shop pulled it up on line and was shocked at the amount of complaints/ concerns that existed related to this problem. Please investigate this because the next person may not be as fortunate. Thank you in advance.

On [XXX], I was the operator of a 2019 Mazda CX-5 in Los Angeles, California. I parked the vehicle on an incline on or around [XXX] in Los Angeles, California, and then exited the vehicle. The vehicle remained stationary for some time, until it suddenly began rolling backwards at a speed that pushed me to the ground while I was getting my things from the passenger side door, causing me serious injuries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Blind spot monitoring system warning appears on dashboard of vehicle after driving for about 50-60 miles. This occurs only when I drive >50-60 miles in one trip without shutting off my vehicle. Speed does not matter. My sensors will not work until I turn off my car and turn it back on. This started as soon as I purchased my vehicle in July 2020. 1 previous owner (lease) before I purchased the vehicle. No prior accidents. Got the vehicle at ~30,000 miles. In January 2021, I drifted off the freeway and hit a tree going 35 mph during a snow storm. It was only myself (driver) and a passenger in the front seat at the time of the incident. Both were wearing seatbelts. The seat belts locked up, but airbags never deployed for myself or the adult passenger in the front seat. Driver sustained no injuries, but the passenger smashed their knee into the glove compartment and smacked their head on the window/seatbelt holder on the side of the interior wall. The passenger was asleep during the incident, which may have explained why they did not brace themselves. One minute we were on the freeway, then we hit a slippery spot, and within seconds we were head on with a tree. Drove away to avoid the possibility of any vehicles following my path and smashing into us. Car was still driveable somehow. Car was repaired after 3 weeks at Caliber Collision and looked great. Sensor issue persists still, but unrelated to accident. Mentioned it to Caliber Collision when vehicle was being repaired and they had a Mazda service person come out with a sensor machine and they could not find the issue.

The front passenger seat heating system caught fire and burned through the fabric and my dog's seat. The fumes made me and my dog nauseous.i had to swerve across the highway and stop on the shoulder to extinguish the seat fire/burn. The fuse was pulled for safety. The seat is in storage for inspection. Mazda will be contacted.

Parked my car. Open up drivers door , radio and dash lights came on. Standing on driveway now push button to turn off radio and dash. Everything came back on. Did it three times and on the third time vehicle started to roll backwards. Had to curly on the floor bard and door wide open. Vehicle gaining speed, engine off, look at gear shift saying it's in park still. I had to jump out of vehicle because i thought i was going to die. Neighbor came to help me out and called 911 who sent an ambulance and police. Paramedics attended to my needs and rushed me to the hospital. Police ask the neighbors if someone was inside the vehicle and they said no. Police report shows vehicle still in park. Vehicle hit a tree and high center on a pge electrical box. Now vehicle is at a dealership who told my father under the table they were able to duplicate concerns but will not note it on the repair order. They looked at sensors and know codes appeared. Once my father mention he worked at a dealership they mention that i must have had the vehicle in reverse. If i stand outside of the vehicle and for a good minute to two minutes and it showed in park the whole time, there is something electrical going wrong with the vehicle. If you google radio is staying on when vehicle is shut off regarding these make and model there are several cases of this happening. People say they have to slam the vehicle into park to get the radio to work. Some people had a brake sensor replace which finally fixed the concern....updated 03/29/17 *bf *cn

The vehicle unexpectedly caught fire and the results could have been catastrophic. Almost new car under warranty. All details are in the uploaded PDF letter and photos. I have contacted Mazda and they claim they do not investigate, only insurance company will investigate. My insurance company will pay me for the total loss but does not plan to investigate. I think this is dangerous and unconscionable. Thank you for any help or guidance.

Heating element on front windscreen burning and smoking causing windscreen to crack and is very obviously defective.

Life-threatening, unoccupied rollaway vehicle with personal injury. Possible and/or suspected issues: "Not-P" switch circuit malfunction; "false park"; lack of cross-module redundancy; lack of BCM and PCM redundancy; Diagnostic Blind Spot; lack of Occupancy-Brake interlock; systematic safety failure culminating in unintended, driverless, runaway Zombie vehicle with personal injury. Background Info: * Low mileage, mainly in-town errands driving. * Not previously reported quirks, possible latent defects: liftgate opening that was hit-or-miss requiring multiple unlock trunk-unlock doors + get out of the car manual attempts; intermittent off-shutdown double-tap issue to power off car; ill-timed "rear seat alert". * Reported "engine won't start" resulting in three key FOB battery replacements and a locked key FOB. Day of Incident: * Auto-lock and the EBS were not used. * Driver intent was to park and unload, then permanently park. Car was in-park twice before ultimately placed in reverse and backed into position, facing downhill on a slight slope and along a left-side stone retaining wall. * Driver thought vehicle was fully in Park. * Attempted open liftgate via "open trunk, open door" routine, which did not work, so I exited the vehicle to try the manual liftgate button, which also did not work. * Three back-and-forth "unlock trunk/doors + manually press liftgate button" did not work. * Note: Upon opening the door or anytime after, I did NOT hear an audible warning that the car was not fully in Park. Nor did the car move/creep in any direction. * Deducing I must need to shut off the car to open the liftgate -- I leaned in and depressed the on/off button. * This caused the car to move forward, driverless, door open and scraping the stone wall, across a secondary road, over an 11" curb, and down a hill before stopping due to a tree. * I was injured. Pinned between a narrowing door and the car, I tried to turn the wheel right before being knocked down/falling

This vehicle belongs to my friend, but I was the injured party. She was visiting me and realized she forgot her phone,.the vehicle wias at the top of my driveway and in park. She wanted to go back in the house to look and got out of the car & left the door open., I leaned into the car to press stop engine and immediately the car began to roll down the hill, dragging me 50'. Car still in park slammed into the stone wall of my garage.I had injuries to my right leg. aplit lip, frctured nasal bone, nerve damage to my thigh and torn meniscus. The Ambulance arrived, I was taken to the hospital and treated. Witnesses signed affadavits confirming vehicle still in Park. I have not been awarded any compensation since they say that my injuries were not serious enough.Mazda,at this time, has refused to take respomsibility since they could not duplicate the incident remotely tested by a Calif.facility. I am reporting this incident because all other parties have failed to do so.

Brand new 2023 Mazda CX-5 with 150 miles on it experienced unintended acceleration while braking. Pulled into a parking spot with my foot on the brakes but the car didn't stop & even accelerated over a sidewalk and into a building. I experienced a bruise from the seatbelt. Airbags did not deploy. Someone could have been killed if they had been on the sidewalk. Car is currently at an auto body shop to fix the cosmetic damages, and once released, will have the car towed to our local Mazda dealership/service center to get the car inspected. In doing research on NHTSA's website, at least 4 vehicles (2-2023 Mazda CX-5s and 2-2023 Mazda CX-30s) have experienced this issue. Mazda needs to recall these vehicles and investigate.

On [XXX], I was the operator of a 2019 Mazda CX-5 in Los Angeles, California. I parked the vehicle on an incline on or around [XXX] in Los Angeles, California, and then exited the vehicle. The vehicle remained stationary for some time, until it suddenly began rolling backwards at a speed that pushed me to the ground while I was getting my things from the passenger side door, causing me serious injuries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On monday, november 25, 2019, as i was approaching my home, i activated my garage door opener and the garage door opened as i pulled into my driveway. I stopped the car, a 2019 mazda cx-5, in the driveway, placed it in park, got out of my vehicle and entered the garage. While in the garage for approximately 2-3 minutes, i turned around to see my 2019 mazda cx-5 accelerating toward me. The car rolled until it hit the washing machine and dryer. I managed to avoid getting pinned but not before the car ran over my foot. I managed to squeeze past and enter the vehicle placing my foot on the brake and putting the car back in park.

Parked my car. Open up drivers door , radio and dash lights came on. Standing on driveway now push button to turn off radio and dash. Everything came back on. Did it three times and on the third time vehicle started to roll backwards. Had to curly on the floor bard and door wide open. Vehicle gaining speed, engine off, look at gear shift saying it's in park still. I had to jump out of vehicle because i thought i was going to die. Neighbor came to help me out and called 911 who sent an ambulance and police. Paramedics attended to my needs and rushed me to the hospital. Police ask the neighbors if someone was inside the vehicle and they said no. Police report shows vehicle still in park. Vehicle hit a tree and high center on a pge electrical box. Now vehicle is at a dealership who told my father under the table they were able to duplicate concerns but will not note it on the repair order. They looked at sensors and know codes appeared. Once my father mention he worked at a dealership they mention that i must have had the vehicle in reverse. If i stand outside of the vehicle and for a good minute to two minutes and it showed in park the whole time, there is something electrical going wrong with the vehicle. If you google radio is staying on when vehicle is shut off regarding these make and model there are several cases of this happening. People say they have to slam the vehicle into park to get the radio to work. Some people had a brake sensor replace which finally fixed the concern....updated 03/29/17 *bf *cn

I pulled the car into garage, and realized it's not inside enough. So I moved the car forward, but forgot to place the shift to P position. With the shift in D position, I shut off the engine, opened the door, ready to get out. I did not notice the car was moving backward, until the open door hit the garage frame. I file a claim with my insurance, had the front door replaced in a local body shop. I confirmed that in D position, with engine shut off, the car can move freely in my drive way. I did have this issue in my other two cars, I occasionally forgot put the shift from D position to P position, but the car did not move. This issue - a car can move freely without driver's awareness - is a serious and dangerous issue. If this happens in the street, a serious crash can occur. The car manufacturer should figure a way to prevent this from happening when the shift is in D position and engine is shut off.

I was driving on a city street and slowed to turn right onto a driveway at at a private residence. As my car entered the driveway and near the end of the right turn, my car had a sudden unintended uncontrolled acceleration, continued the turn, went over a low hedge of shrubs on the right side of the driveway, continued down a short rocky incline, and landed on a large rock where the car stopped.

Parked by the curb at the Ft. Lauderdale International Airport. I put the car in Park and left the car idling with the air-conditioning running.as it was 95 degrees and about 100 at around 8:00 AM. There was a shuttle van parked by the curb about 11 feet in front of me. I had to exit my car to talk to the driver in the car behind me. I walked to the car behind me and started talking to the driver. I glanced back at my Mazda CX5 and it started rolling forward. I ran up to the car and got the door open and stepped on the brake. The brakes did not engage. I repeated stepping on the brake several times and the car would not stop. I got in the drivers seat to shift the car into reverse and keep my foot on the brake pedal. The car would not shift into reverse. and by this time the Mazda had pinned to the shuttle van a lady who was trying to unload her luggage. On the sixth attempt to shift into reverse the shifter finally moved into reverse and by standers came to the aid of the lady that had been pinned to the shuttle van. Airport security and the Broward County police took the statements. The lady retrieving her baggage declined medical attention. When I checked to see what the police were reporting they did not acknowledge that I was attempting to stop a runaway vehicle. The report said that I failed to put the car in park and left it in drive. It is not possible to get out of a car that is idling and in gear without the car moving forward or backward before you can even get all the way out of the car. This incident happened about mid July in 2017. Near the end of June this year while in my driveway I left the car idling and in park, exited the car walking to the rear of the car and it dropped into reverse. Got back in the car and shut off the engine. July 2017 the local Mazda dealer inspected the vehicle and could not find as problem. Not unlikely with an intermittent electrical anomaly. There were no prior warning lamps in either incident.

I purchased a 2016 new mazda cx-5 in october 2016. My car was only 5 months old with 5411 mileage on it when i experienced this problem. I was pulling up my driveway when i got in front of my garage doors of my home, with my foot on the brake about ready to put the car in park , the engine began to rev up to a high rate of speed and accelerated into my house. The house stopped the car from going any further. My husband was in the passenger seat and experienced this as well. I was pressing down on the brake, but nothing stopped it. I was close distance to the house and it happened so fast. I backed off my house. I had to get my garage doors replaced and the car fixed. I did not drive the car again. Once the body shop fixed the car (damage $2300.00 dollars), i had the vehicle towed to the mazda dealership where i purchased the car to investigate the problem. They drove it for a few weeks with a black box, but never determined the problem or it happening again. Mazda corporation was involved with this investigation. I had filed the problem with them immediately after the accident had occurred. I refused to drive the car again. The dealership (mazda in manchester, nh) worked a deal with me to buy the car back and get me into a new 2016 mazda cx-5. I hope i don't experience this with my new cx-5. I really like the car, but i have to say that was an experience that no one would ever want to experience. I am just grateful that i wasn't on a street and it happened to my own property. It cost quite a bit in deductibles on house and car and i am sure my rates will go up on insurance on both. Unfortunately mazda could not prove there was something wrong with the car, so my insurance company could not go after them for the damages. As i said before i am grateful my husband and i are ok and no one got hurt. Also, i found 4-6 others reporting this same complaint on the cx-5.

Purchased brand new 2020 mazda cx-5 on sept 25, 2020. On sept. 29, 2020 with < 500mi: while traveling approximately 45 mph on county road, pressed brake pedal and the pedal did not move. Several malfunction lights flashed including "power steering malfunction", "smart city brake support malfunction". Repeatedly slammed on the brake pedal and it did not move at all. Tried to swerve to avoid a vehicle but the steering was unresponsive. Impacted a vehicle at a red light. Mazda service said that there was no indication that the brake was engaged before the impact except for a "hard brake event" which based on the cdr data was probably the impact avoidance system braking the vehicle. As an engineer familiar with this type of system but not this particular system specifically, i suspected a low voltage event that knocked out the brake booster and power steering. Vehicle was returned from the repair shop today oct 28, 2020. Headlights began to flicker, again an indication of low voltage or faulty wiring. I have taken video of the flickering, i have obtained the cdr report mazda refused to provide although i requested to see it, and the service report indicating mass airflow & vacuum codes, both caused by low voltage event.

Faulty headlights. One was replaced at 35,678 miles (passenger side) The other one is going bad (driver's side) (approximate mileage: 55,000) A dealer has confirmed the problem. Quoted 19223.93 for the replacement on 04/21/26. Manufacturer informed. No help. No warning messages for faulty headlights.

headlight fan motor went out in both lights in under 3 years

Premature failure of headlight assembly unit, (buzzing sound, known issue) completely unacceptable for this to happen right out of warranty. I don't think I will touch another Mazda in the future.

My headlights have a motor (or motors) in them. This feature is to adjust headlights in accordance with the steering wheel. I think it's referred to as AFS (Adaptive Front-lighting System). The left headlight's motor makes a noise. I do not always hear it when driving but when stopped or parking and exiting the vehicle, I can hear it until the lights turn off. The car has about 37,000 - 38,000 miles on it.

My 2023 Mazda CX-5 (48,000 miles) is experiencing a loud mechanical whirring/grinding from the driver-side headlight assembly, a documented manufacturing defect involving foreign matter contamination of the internal LED cooling fan bearings (TSB 09-029/25). Despite the manufacturer acknowledging this factory-installed defect, Mazda has refused to proactively remedy the issue because the vehicle is nominally past its 36,000-mile bumper-to-bumper period. I have been explicitly advised by service personnel to continue operating the vehicle until the headlight unit 'entirely fails' before further assistance may be considered. This 'fail-first' directive is a reckless disregard for public safety; the internal cooling fan exists specifically to prevent the high-intensity LED from overheating. A failure of this fan leads directly to the sudden burnout of the main headlamp while the vehicle is in motion. Mazda is essentially requiring me to drive a vehicle with a known, ticking-clock lighting defect and wait for a total loss of visibility at night before they will address a part that was contaminated during their own production process. This is a critical safety hazard that places myself and other drivers at risk of a collision due to sudden headlamp failure.

I am reporting a safety defect in my 2023 Mazda CX-5 involving the right headlight assembly. The internal LED cooling fan has failed, causing loud noise and excessive vibration. This is a confirmed manufacturing defect (documented in Mazda Service Alert SA-013-23). Safety Risk: The cooling fan is essential to prevent the LED from overheating. A failure of this component can cause the headlight to dim or shut off completely without warning while driving at night, creating a severe visibility hazard and increasing the risk of a crash. Repair Details: An authorized Mazda dealer confirmed the internal failure and verified no external damage. Despite being a 2023 vehicle and a known safety issue, Mazda North American Operations has refused to cover the repair.

Just out of warranty passenger headlight is making a humming noise. Many other owners are having same malfunctions. Cost to replace at dealership is around $2,000.00. LED headlight has a cooling fan that is failing. Many have been replaced under warranty. Mine started just outside of the warranty mileage. It’s a known issue that should have a recall issued.

Adaptive headlight motor does not work. It makes a huge noise. Unfortunately it is not under warranty but Mazda dealerships have informed me that this is a known issue. This is a concern because the headlight does not function properly and does not work. The issue is a motor that fails, however you cannot just replace the motor. The entire headlight assembly needs to be replaced and is over 2,000. I strongly believe Mazda should be looked into and a special recall should be issued due to this. There should not be. $2 part that fails continuously causing a $2,000 repair.

Loud fan noise coming from the passenger side headlight. Noise continues when car has been turned off and stops when the light shuts off. Dealer said that replacement of the passenger headlamp assembly needed but would charge because it was not longer under warrant due to mileage. No warning lamps, messages nor other items appeared. The symptoms began around 40,000 miles.

On April 16, 2022, around 6:45PM, I drove my new Mazda CX5 (@ 3500 miles) into our church parking lot and turned right down the first row of cars. It was light out and the weather was pleasant. I turned right into a parking space with my foot on the brake. The car was facing and perpendicular to a sidewalk that was about 10 feet away. It was separated by a grassy median. When I depressed the brake further to shift from drive into park, the car surged forward and accelerated. There was a pedestrian on the sidewalk in front of the car. I turned the wheel to the right at a 90 degree angle to avoid hitting her. I kept pressing the brake but the car kept accelerating until it crashed into a large tree. The airbag deployed. Both the pedestrian and I were transported to the hospital. The pedestrian had bruises on her leg and hip, but fortunately was not more seriously injured and was released from the hospital. I was admitted to the hospital for contusions to the heart. The car hood was crushed and the car was totaled. The incident was terrifying. The police estimated the car went from nearly a standstill to about 40mph in about 15-20 feet. There were no warning lamps or messages prior to the accident. I checked the NHTSA website after the accident and downloaded 16 similar complaints where low mileage Mazda CX5s accelerated out of control when drivers were attempting to park or stop.

I was on my way home going down a windy back road going about 45 mph. there was a jeep in front of me and the mail truck was in front of them. the mail truck went to slow down and take a right onto a different road and as the jeep slowed down i applied my breaks and there was no response. this was not the first time this had happened in this vehicle but this time i panicked and i had to cut my wheel into the persons front yard to the right of us as i was continuously picking my foot up and slamming it down on the break and there was no response my car was just speeding up. i ended up going into the road that the mail truck was taking a right on and i hit the front of his truck and went flying into the woods and the trees were what stopped me. i now live with constant nerve pain everyday from this and suffer with a compressed lower back fracture that limits me daily from many things. before this incident i had issues with the breaks and acceleration twice. i had taken it to mazda and they fixed my “break switch” ? obviously that wasn’t the problem.

What component or system failed or malfunctioned, and is it available for inspection upon request? - Smart Brake Support (SBS) & Forward Obstruction Warning system malfunctioned. Front radar sensor malfunctioned. Parking brake malfunctioned. I-activesense system malfunctioned. Emergency lane keep disabled. Dynamic stability control malfunctioned. Traction control system not operating correctly. Anti-lock brake system (ABS) malfunctioned. Brake system not responding. How was your safety or the safety of others put at risk? In total 10 malfunctions led to brake not responding and could not stop the car and resulted into a car accident. Has the problem been reproduced or confirmed by a dealer or independent service center? NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? POLICE report from car accident states brake malfunction. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Car was totally fine until all 10 error messages appeared on Jan.17th 2026 12:42-12:43PM and immediately the brake system did not respond and resulted in the car accident. **important** Police report documented that the officer on scene is a witness of the car dashboard shows “brake malfunction”

At 2:00 on a clear afternoon I was slowly coasting into a right hand turn into a parking space, and lightly tapping the brake to finalize the stop, when the car accelerated HARD forward over a curb and a sidewalk into the brick wall of a building. Airbag was deployed. My injuries were a nasty wrist contusion and bloody gashes where the airbag "door" deployed and I also had complete seatbelt brusing on my throat, chest and across my abdomen. This after traveling a mere 7-8 feet. At the time I was very shaken up and incredulous that such a thing could have happened logically, and conceded that perhaps I had made a mistake somehow. As I settled down later I became dubious, especially when I got behind the wheel of my rental car and 100% when I sat in my actual car at the wrecking yard. I am crystal clear I was depressing just the brake. Even if I had accidentally hit the accelerator instead of the brake (I did not) it would not have accelerated to the degree that it did. I am now scared of my car and am just hoping it is declared totaled by my insurance so I don't have to drive it again - any car but that one.

Brand new 2023 Mazda CX-5 with 150 miles on it experienced unintended acceleration while braking. Pulled into a parking spot with my foot on the brakes but the car didn't stop & even accelerated over a sidewalk and into a building. I experienced a bruise from the seatbelt. Airbags did not deploy. Someone could have been killed if they had been on the sidewalk. Car is currently at an auto body shop to fix the cosmetic damages, and once released, will have the car towed to our local Mazda dealership/service center to get the car inspected. In doing research on NHTSA's website, at least 4 vehicles (2-2023 Mazda CX-5s and 2-2023 Mazda CX-30s) have experienced this issue. Mazda needs to recall these vehicles and investigate.

Upon exiting my local car wash, I drove my car around to the area used for vacuuming. I pulled into the parking space and when I applied the brake pedal to stop, the car suddenly accelerated and crashed into the wall of the building. I have the Car Wash Security Camera footage of this incident. It shows my brake light is ON at the car's point of acceleration and my brake light is ON at point of impact with the wall. If you need to review it, I can email it to you.

The vehicle accelerated on its own, while I was parking. My foot was on the brake when the vehicle just took off. It continued to accelerate until a building stopped it. I continued to brake but the vehicle did not stop. Once the vehicle collided with building, saw on the digital read out the "Brake System Malfunction" and then Camera Malfunction. The vehicle was towed from the site and the insurance adjuster has sent me word that the vehicle is a total loss.

Bought a mazda cx5 june 2020 and it was involve in a accident sept 17th 2020 do to brake failure. My mother was driving the vehicle and attempted parking in a apartment complex when the vehicle failed to stop and collided with the facility 20ft in front of the parking space. At the incident, i the owner, found 3 damage rotors were the flaw came from heavy grinding at the caliber (see attach photos). Within the caliber's alloy you can also see the chipped alloy produced from a flaw & the alignment of where it grinds the rotor (see attached photos). A witness stated she was present during the time of the collision and a police report was take from the witness. I can provide plenty of more pictures and videos to explain the geographic and demonstrate via video the flaws at the collision. I've attempt contacting mazda four times but they continue to placed the blame on me "for bad driving damaging items they consider tear and wear products (rotors and calibers)" i explained i only had the vehicle for 3months and its three rotors with similar damage. Yet they told me my insurance must find them at blame. My insurance appraiser stated they will not go to that distance; they just fix or pay off the loan. I am fustrated! You all are my last hope! Going through my insurance will cause me a deductable and at fault blame. Going through mazda is insulting their product, yet i find this frighting but it's their responsibility to conduct further research to why the rotor/caliber went bad in such a short span. Explaining! Even if i am to be blamed, for the incident. What about the product? I only owned the vehicle for three months. Within a little over 3,000 miles. Please help

On [XXX], I was the operator of a 2019 Mazda CX-5 in Los Angeles, California. I parked the vehicle on an incline on or around [XXX] in Los Angeles, California, and then exited the vehicle. The vehicle remained stationary for some time, until it suddenly began rolling backwards at a speed that pushed me to the ground while I was getting my things from the passenger side door, causing me serious injuries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tl* the contact owns a 2016 mazda cx-5. While driving 5 mph, the vehicle accelerated and increased rapidly without warning. Also, the brakes failed to work. As a result, the contact drove over a small tree and then crashed into another tree, which helped stop the vehicle. The contact sustained muscle, neck, and back pain. Medical attention was not required. A police report was not filed. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,751.

Heating element on front windscreen burning and smoking causing windscreen to crack and is very obviously defective.

This vehicle was purchased two months ago. In that time the windshield has sustained multiple significant chips on multiple occasions during routine highway commuting. Some of these are in the line of sight of the driver, causing distractions or visibility issues. Prior to purchasing this vehicle I owned a 2012 Toyota Corolla, which traveled the same route every day and did not receive any significant windshield chips over a period of years. It seems that the windshield of the Mazda is particularly fragile and/or brittle compared to other windshields and suffers chips and cracks too easily.

The driver side mirror vibrates at speeds above 65 miles per hour especially with windy conditions. Went to the dealer they replaced the mirror assembly with the issue still remaining. Mazda answer is that is common in CX 5 models. It is a safety issue as it really limits visibility for vehicles behind.

The side mirror defrosters are not operable. This is an extreme safety hazard to be able to see my surroundings while driving. This function should operate when the rear defroster is activated and is not working. I cleared the side mirror prior to leaving my house, during driving the mirror frosted back over causing me to not see other vehicles. The alert when a car is next to me would not function due to ice build up. If a crash were to happen due to the safety features not properly working, this could cause issues. This seems it should come standard on all Mazda vehicles considering there safety satisfaction. This is the third Mazda I've owned and I've never had a complaint until now.

when you are driving in rainy weather on a highway the side view mirrors and windows fog up and you can't see. Putting on the defroster doesn't help. You have to drive with the windows open. On most cars if you open the windows the water would be evaporated from the rubber on the windows. The rubber is not thick enough on the front windows to do this. Bought it to a dealer and they said the same thing as far as the front windows are.

The air conditioning compressor clutch suddenly would not engage, leading to reduced visibility out of the windshield during humid weather in Oklahoma springtime and extended times for windshield to defog. Temperatures inside the vehicle also rose to very high levels without air conditioning available, even with windows down while driving. No crash or injuries but this presented an unsafe situation for a vehicle with only 39,000 miles and purchased new from the dealership. There were no indicator lights, messages, or warnings, other than observation that air conditioner vents were no longer blowing cold air when selecting the AC button after problem occurred. Problem was verified by both an independent mechanic and our Mazda dealership. AC system was overcharged from the factory per diagnostic results, leading to internal AC compressor short and early component failure.

The driver-side power door mirror on my 2023 Mazda CX-5 vibrates excessively at highway speeds above 75 mph, especially on windy days. The vibration is so severe that it causes a blurred and distorted view, making it difficult to clearly see vehicles in adjacent lanes. This poses a significant safety risk, as it impairs my ability to make safe lane changes and monitor surrounding traffic. I brought the issue to the attention of my Mazda dealership during a scheduled service appointment, but they dismissed it as "normal" and quoted approximately $700 to replace the mirror - despite the fact that this appears to be a known issue with Mazda vehicles. Numerous owners of recent Mazda models have reported similar problems online, yet Mazda has not issued a Technical Service Bulletin (TSB) for the 2023 CX-5. I am attaching a previous TSB (09-002/13) that Mazda released for earlier CX-5 models (2013–2014), which addressed the same mirror vibration issue through structural reinforcement and mirror replacement. This suggests the problem may still persist in newer models. The mirror is available for inspection upon request. No warning lights or messages were displayed, and the issue began shortly after I started driving the vehicle on highways. Link to previous TSB - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The driver's side mirror tends to vibrate or shake more than the passenger side mirror, especially at speeds above 50-60 mph or in windy conditions. It has been a common complaint among Mazda owners for quite a while, and it seems to be a design flaw that Mazda has not yet addressed with a permanent solution.

The sunroof spontaneously exploded outward while my wife was driving on the interstate. She was not near other vehicles or under an overpass for flying debris. We have had the vehicle for only 9 months and she works from home so it is kept in a garage for the majority of its life. It has not encountered any hail damage either. The sun shade was closed thankfully so my wife was fine but the anxiety it has caused her is immeasurable. This is a common occurrence as can be seen by any Google search indicating many people experiencing this issue. Most auto makers are not accepting responsibility for defects in manufacturing. The NHTSA has a duty to keep people safe and hold auto makers accountable for problems they are manufacturing. Exploding sunroofs are not safe and it is a major problem in the industry. There are countless testimonials and legal action being taken about this issue.

I was driving my new 2023 Mazda CX5 with approximately 1,300 miles in the center lane of a divided highway of the suburbs just north of New York City. I was driving with all windows closed, A/C turned on and the weather was clear, hot and sunny. Without any warning there was a loud and abrupt explosion from within the vehicle. As I looked in my rear view mirror I saw glass blowing in the wind behind me. I suddenly detected wind blowing above my head and realized my sunroof had most likely been the glass I saw behind me. I kept the sunshade closed with one hand until I could safely pull over to look. I did not suspect any road debris to have caused the breaking of the glass and my inspection did not reveal any other damage or possible outside causes. This even appeared to have been spontaneous and without warning. I feel that this incident could have been a lot worse had the sunshade been open, most likely blowing little pieces of glass into my eyes while driving at highway speeds in a center lane. I also fear that this could have been a hazard to my children passengers if they were in the back seat at the time it happened. I notified my Mazda dealership at the earliest possible moment and they asked to inspect it. After inspection, a regional service manager advised that this type of incident has been heard of but only in southern warmer states and typically on hot sunny days when the air conditioning is on inside the vehicle. Apparently the temperature difference coupled with cabin pressure and any sort of defects in the glass can make the glass explode upward. Date/time of incident 6/11/23 @ 5pm est. Date of repair by dealership: 6/15/23

Impact was on the mazda driver's side in front of the wheel and into the car- made a left hand turn did not see the approaching vehicle traveling 50 mph and hit the rear of vehicle. That vehicle flipped over and into the snowbank over 4 lanes. Airbags in the mazda did not deploy. Concerned as the purchase of the vehicle was for safety. *js

..... On at least 5 seperate occasions our 2021 mazda cx5 suv accelerated to a high rate of speed (on it's own). It has done it to my wife and i both. I contacted two different mazda service centers and was advised they have no knowledge of this and that there are no open recalls or tsb's and as intermittent as it is it would be almost impossible to duplicate. On july 18th the car accelerated (on its own) again but this time it drove my wife into a tree at aprox. 35/40 mph breaking her ribs. The body shop informed me this morning that the car is a total loss. Mazda needs to get to the bottom of this and resolve this issue asap. This time it was a tree, the next time it may be at a crosswalk or at an intersection. It's just a mater of time until someone is killed or at the very least badly hurt. I don't know how mazda can be unaware of this problem, it's all over the internet. Our body shop pulled it up on line and was shocked at the amount of complaints/ concerns that existed related to this problem. Please investigate this because the next person may not be as fortunate. Thank you in advance.

I was pulling into a parking space at natural grocers. When the car was going 2-3 mph into the space getting ready i thought to stop, the engine revved up like a jet engine. The car then jumped a concrete side walk, hit the brick building, and broke a gas line. The car then came to rest back in the parking spot. The air bag deployed, my first reaction was "what the hell just happened". A man walking out of a store heard the hiss of the gas line and then called 911. He came to the car and told me to move away because the gas line could blow up. He noticed that my glasses were backwards on the back of my neck and asked if i was hurt. Shortly a firetruck arrived, two police cars, and a store manager. The firemen shut off the gas line. The policeman interviewed me and observed the setting. After some time the policeman said "this was not your fault" and "i am not issuing a citation". Something clearly went wrong with the car. He encouraged me to take pictures of both the sidewalk and the car for my records. I had the car towed to the dealership from whom i had leased the car.

Parked my car. Open up drivers door , radio and dash lights came on. Standing on driveway now push button to turn off radio and dash. Everything came back on. Did it three times and on the third time vehicle started to roll backwards. Had to curly on the floor bard and door wide open. Vehicle gaining speed, engine off, look at gear shift saying it's in park still. I had to jump out of vehicle because i thought i was going to die. Neighbor came to help me out and called 911 who sent an ambulance and police. Paramedics attended to my needs and rushed me to the hospital. Police ask the neighbors if someone was inside the vehicle and they said no. Police report shows vehicle still in park. Vehicle hit a tree and high center on a pge electrical box. Now vehicle is at a dealership who told my father under the table they were able to duplicate concerns but will not note it on the repair order. They looked at sensors and know codes appeared. Once my father mention he worked at a dealership they mention that i must have had the vehicle in reverse. If i stand outside of the vehicle and for a good minute to two minutes and it showed in park the whole time, there is something electrical going wrong with the vehicle. If you google radio is staying on when vehicle is shut off regarding these make and model there are several cases of this happening. People say they have to slam the vehicle into park to get the radio to work. Some people had a brake sensor replace which finally fixed the concern....updated 03/29/17 *bf *cn

On July 22, my sister and I were traveling on I-95 going south. We stopped at the Maryland House near Aberdeen, MD. I was looking for a parking place and was driving very slowly. I slowed further to turn into a place on the right, near the south end of the parking lot and was attempting to put the car in park when the car accelerated abruptly, lurched forward, crossed over the concrete curb at the end of the parking space, and was heading right for I-95 which was straight ahead. I had never taken my foot off the brake. I tried to brake harder but that did not stop the car. I therefore turned right onto a service road to avoid crashing onto I-95. I then noticed a car coming toward me and swerved to the right back toward the parking lot, crossing over the curb at that parking spot, and slamming into a parked car and side swiping a truck. I only took my foot off the brake when the car stopped. The airbags did not deploy. After the car stopped, I was unable to turn the engine off. When I returned home, I looked on line to see if anyone else had reported a similar experience. Apparently there have been a number of similar occurrences with Mazda CX-5s (see https://www.carproblemzoo.com/mazda/cx-5/car-accelerates-on-its-own-problems.php) including a description of almost the same event with a car that also had low mileage. In several of the cases listed, the airbags likewise did not deploy. Note also that the police report may not include the origin of the incident but only the crash into the other car. I was in shock and was not able to give full information. I have asked for the complete information to be added to the report. Also of note, and possibly related: Earlier in July, an alert ‘brake, brake, brake’ sounded and there was a flashing on the dashboard that said ’’brake’. I took the car to Mazda, who could not find a problem and told me to return if it happened again.

The rear camera and warning system has failed numerous times. On one occasion I hit a vehicle because of the failure. Also, the windshield has a leak that sometimes is like a waterfall causing serious visibility problems.

I heard a very loud bang, sounding like a gunshot that went off, when the sunroof above my head violently shattered while i driving to work. I almost lost control of the car and got covered with pieces of glass. The glass scratched me on the face, close to my eye. I am in shock and i am still finding small pieces of glass all over my body even after taking a shower.

While driving on the highway, at approximately 65 mph, my sunroof completely shattered without being hit or touched by anything. It was completely spontaneous with no apparent cause, which makes me feel like the glass was faulty. The shade to the sunroof was open, so glass fell all over the inside of the car, on the front seats, canter console, and the second row - as well as all over me while driving. When it shattered it made a loud popping noise, completely scaring me while driving. Luckily there weren't any cars close to me to cause any damage to. I did cut my finger open while cleaning glass off of me. I was able to pull off the highway into a parking lot to assess the damage and take photos. Again, i didn't see or hear anything hit my car and there was no car driving in front of me at the time. There was just a loud pop noise when the entire pane shattered.

The contact called on behalf of his daughter who owns a 2015 Mazda CX5. The contact stated that while his daughter was loading groceries in the trunk, the liftgate dropped unexpectedly and the corner of the liftgate hit her in the head, causing a laceration. The contact's daughter was taken to urgent care where she was informed that she had sustained a laceration and three staples were put on the laceration. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V644000 (Structure); however, the recall remedy failed to resolve the safety issue. The manufacturer was notified of the failure and informed the contact that the recall repair was one-time free of charge and they were not obligated to repair additional failures. The failure mileage was approximately 103,000.

Was turning right onto side city street to park, was going maybe 2 miles an hour because i was going to park. The car engine self accelerated and i could not control it, hit a chain link fence and sheared off a natural gas meter to a home. The break pedal did not stop the car, i was in drive put into park and shut the engine off

On April 16, 2022, around 6:45PM, I drove my new Mazda CX5 (@ 3500 miles) into our church parking lot and turned right down the first row of cars. It was light out and the weather was pleasant. I turned right into a parking space with my foot on the brake. The car was facing and perpendicular to a sidewalk that was about 10 feet away. It was separated by a grassy median. When I depressed the brake further to shift from drive into park, the car surged forward and accelerated. There was a pedestrian on the sidewalk in front of the car. I turned the wheel to the right at a 90 degree angle to avoid hitting her. I kept pressing the brake but the car kept accelerating until it crashed into a large tree. The airbag deployed. Both the pedestrian and I were transported to the hospital. The pedestrian had bruises on her leg and hip, but fortunately was not more seriously injured and was released from the hospital. I was admitted to the hospital for contusions to the heart. The car hood was crushed and the car was totaled. The incident was terrifying. The police estimated the car went from nearly a standstill to about 40mph in about 15-20 feet. There were no warning lamps or messages prior to the accident. I checked the NHTSA website after the accident and downloaded 16 similar complaints where low mileage Mazda CX5s accelerated out of control when drivers were attempting to park or stop.

At 2:00 on a clear afternoon I was slowly coasting into a right hand turn into a parking space, and lightly tapping the brake to finalize the stop, when the car accelerated HARD forward over a curb and a sidewalk into the brick wall of a building. Airbag was deployed. My injuries were a nasty wrist contusion and bloody gashes where the airbag "door" deployed and I also had complete seatbelt brusing on my throat, chest and across my abdomen. This after traveling a mere 7-8 feet. At the time I was very shaken up and incredulous that such a thing could have happened logically, and conceded that perhaps I had made a mistake somehow. As I settled down later I became dubious, especially when I got behind the wheel of my rental car and 100% when I sat in my actual car at the wrecking yard. I am crystal clear I was depressing just the brake. Even if I had accidentally hit the accelerator instead of the brake (I did not) it would not have accelerated to the degree that it did. I am now scared of my car and am just hoping it is declared totaled by my insurance so I don't have to drive it again - any car but that one.

Will driving on the interstate, using the adaptive cruise control feature, vehicles were slowing down to a stop ahead and my car accelerated instead of slowing down. I then pressed the brake and simultaneously, the car breaks locked down (automatic braking). Unfortunately I wasn’t able to avoid an accident as I rear ended the vehicle in front of me. My vehicle has been turned over to the insurance company to assess damage. I’m sure it can be inspected by nhtsa. Mine and others safety were at risk due to the malfunction of the cruise control accelerating instead of stopping. It caused an accident. Luckily no one was extremely injured. I have neck and back pain from the collision that will hopefully heal in a few days. Time will tell. But this could have been much worse had I not reacted as quickly as I did. This could cause a fatal accident. The care isn’t drivable so it has not been reproduced by anyone. I have notified the insurance company about the issue and It is my hope that they will inspect this. There were no warning lights or messages displayed prior to the incident.

Upon exiting my local car wash, I drove my car around to the area used for vacuuming. I pulled into the parking space and when I applied the brake pedal to stop, the car suddenly accelerated and crashed into the wall of the building. I have the Car Wash Security Camera footage of this incident. It shows my brake light is ON at the car's point of acceleration and my brake light is ON at point of impact with the wall. If you need to review it, I can email it to you.

The vehicle accelerated on its own, while I was parking. My foot was on the brake when the vehicle just took off. It continued to accelerate until a building stopped it. I continued to brake but the vehicle did not stop. Once the vehicle collided with building, saw on the digital read out the "Brake System Malfunction" and then Camera Malfunction. The vehicle was towed from the site and the insurance adjuster has sent me word that the vehicle is a total loss.

On monday, november 25, 2019, as i was approaching my home, i activated my garage door opener and the garage door opened as i pulled into my driveway. I stopped the car, a 2019 mazda cx-5, in the driveway, placed it in park, got out of my vehicle and entered the garage. While in the garage for approximately 2-3 minutes, i turned around to see my 2019 mazda cx-5 accelerating toward me. The car rolled until it hit the washing machine and dryer. I managed to avoid getting pinned but not before the car ran over my foot. I managed to squeeze past and enter the vehicle placing my foot on the brake and putting the car back in park.

2 incidents of sudden acceleration while making a right hand turn into parking spaces first on 5/18/17 and second on 12/15/17. The air bags deployed the first time but not the second time. The insurance company is ordering an engineer investigate since it occurred on 2 separate occasions

Tl* the contact owns a 2016 mazda cx-5. While the vehicle was at a complete stop, the engine revved. The contact's vehicle independently surged forward and crashed into the preceding vehicle. The contact's vehicle continued to surge and crashed into a pole. The driver and passenger frontal air bags deployed. The contact sustained injures to the chest and arms, which required medical attention. A police report was filed. The vehicle was towed to an independent body garage. The manufacturer was not notified. The failure mileage was 28,000.

Tl* the contact owns a 2016 mazda cx-5. While driving 5 mph, the vehicle accelerated and increased rapidly without warning. Also, the brakes failed to work. As a result, the contact drove over a small tree and then crashed into another tree, which helped stop the vehicle. The contact sustained muscle, neck, and back pain. Medical attention was not required. A police report was not filed. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,751.

The contact owns a 2025 . The contact was in a parking lot of a shopping center, put the car in gear and the steering wheel became inoperable , vehicle would not stop while depressing the brakes. Four additional vehicles were damaged from the impact with one vehicle deemed a total loss. The right front end was impacted including the hood and the right wheel. No additional property damage. The vehicle came to a stop in the parking lot from impacting the vehicles. Both front driver and passenger side air bags deployed. The vehicle was towed to a tow yard. The vehicle was deemed as a total loss by the insurance company. The contact sustained injuries left broken clavicle, left arm, left and right knees received lacerations and lacerations and 3 broken ribs on the left side and hematoma and received medical treatment at the emergency room intensive care. A woman in the back seat of one of the parked vehicles sustained minor injuries and received medical treatment. The dealer nor manufacturer was notified of the failure. The failure mileage was 2,837