How many problems does the 2009 MAZDA CX-7 have?

The 2009 MAZDA CX-7 currently has 64 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2009 MAZDA CX-7?

The most common problems reported for the 2009 MAZDA CX-7 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2009 MAZDA CX-7 problem data come from?

All problem and complaint data for the 2009 MAZDA CX-7 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2009 MAZDA CX-7 Problems

AIR BAGS

10 complaints

IN THE LAST 2 WEEKS, WHEN THE VEHICLE IS STARTED, THE AIRBAG LIGHT BY THE SPEEDOMETER FLASHES TWICE, STOPS, FLASHES TWICE, THEN STOPS. THIS CONTINUES FOR ABOUT 20-30 SECONDS AFTER THE CAR IS STARTED AND IS RUNNING/IDLING. ONCE THE 20-30 SECONDS HAVE PASSED, THE AIRBAG LIGHT THEN REMAINS PERMANENTLY LIT. IT REMAINS LIT WHILE DRIVING. THE CYCLE STARTS AGAIN ONCE THE CAR IS RESTARTED.

Dec 24, 2019

"TAKATA RECALL" INDICATOR AIRBAG LIGHT HAVING ISSUES?

Jul 31, 2018

ON THE 8TH OF AUGUST 2017 A FLASHING SIGNAL APPEARED AND I CHECKED MY MANUAL AND IT WAS AN ALERT ABOUT AIRBAG ALERT. I CALLED HILEY MAZDA IN GRAND PRAIRIE TEXAS AND MADE APPOINTMENT. THEY WANTED TO CHARGE ME $99.99 AND I LEFT BECAUSE THE EVENING NEW SAID THEIR WAS A RECALL FOR AIR BAGS MY YEAR AND MODEL.

Aug 24, 2017

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, MAZDA OF WESLEY CHAPEL IN WESLEY CHAPEL, FLORIDA, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 11, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 20, 2017

+ 5 more complaints for this component

SUSPENSION

10 complaints

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (HYMAN BROTHERS MAZDA, 12602 JEFFERSON AVENUE NEWPORT NEWS, VIRGINIA 23602) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 21, 2018

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (EICH VOLKSWAGEN, 1931 W DIVISION ST, ST CLOUD, MN 56301 (320) 251-1737) INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 25, 2017

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 24, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 16, 2017

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. UPDATED 06/13/17*LJ *CN

Apr 17, 2017

+ 5 more complaints for this component

ENGINE

7 complaints

THE MAZDA HAS MULTIPLE ISSUES WITH TURBO BOOSTER FUNCTIONING AND MALFUNCTIONING CAUSING AIR POLLUTION ISSUES WITH BILLOWING WHITE SMOKE FR TAILPIPE, MAZDA DOES NOT WARRANTY THIS BY ONGOING ISSUES WITH SOME REPAIRS HAVING TO BE DONE AS EARLY AS 60000 MILES,. MY CAR IS LESS THAN 100000 MILES WITH EXTENSIVE REPAIR REQUIRED TO RESOLVE ISSUE, REPAIRS AS EXPENSIVE AS 3000 DOLLARS. THE SMOKE IS SO THICK IS IMPAIRS THE VISION OF CARS THAT MAYBE BEHIND VEHICLES WITH THIS PROBLEM. THIS ISSUE NEEDS TO BE REVIEWED AND RESOLVED, CAR OWNERS SHOULD BE MADE AWARE WHEN PURCHASING THESE MAZDA OF THIS HEAVILY UNRELIABLE IMPORTANT PART OF THE VEHICLE TO MAKE THE DECISION BEFOREHAND IF THEY WILL BE RESPONSIBLE FOR THESE EXPENSIVE REPAIRS SHOULD THEY OCCUR.

Oct 07, 2019

TURBO LEAK CAUSING LACK OF POWER. THIS PROBLEM SAID TO COST 2300 DOLLARS AND STILL MAKING PAYMENTS. THE MECHANIC SAID IT CAN CAUSE A FIRE. IT IS ALL OVER INTERNET THAT THIS IS A PROBLEM FOR MOST OWNERS. WHY. I RECALL?

Feb 10, 2017

I TOOK MY 2009 MAZDA CX-7 (108,000 MILES) IN TO THE DEALERSHIP FOR AN OIL CHANGE AND TO SEE WHY THE CHECK ENGINE LIGHT HAD COME ON. I WAS INFORMED THE TURBO NEEDED TO BE REPLACED AND WAS ADVISED THAT THE CAR WAS UNSAFE TO DRIVE AND THAT I NEEDED TO GET A NEW CAR IMMEDIATELY. THE DEALERSHIP WAS HESITANT TO LET ME LEAVE IN THE CAR AS IT COULD STOP WORKING AT ANY TIME AND BECAUSE I DO A SIGNIFICANT AMOUNT OF HIGHWAY DRIVING THIS IS PARTICULARLY ALARMING. NO REMEDY WAS OFFERED AND I WAS TOLD IT WASN'T WORTH REPAIRING. THIS IS A KNOWN ISSUE WITH THE CX-7 AND A DANGER TO THE DRIVER AND OTHER DRIVERS AROUND WHEN THE CARS STOP WORKING DUE TO THE ISSUES WITH THE TURBO. A RECALL NEEDS TO BE ISSUED IF SO MANY PEOPLE ARE HAVING THIS ISSUE WITH SERIOUS SAFETY CONCERNS.

Nov 14, 2016

STARTING HEARING A NOISE INITIALLY--NOT SURE WHERE IT WAS COMING FROM BUT THOUGHT IT WAS INTERNAL TO THE ENGINE. TOOK IT TO THE DEALER FOR INSPECTION AND THEY VERIFIED THAT THE FRONT OF THE ENGINE WOULD HAVE TO BE REMOVED TO REPLACE THE DEFECTIVE PART. I CAN NOT REMEMBER THE PART NAME BUT IT WAS CLEAR FROM THE DEALER REP THAT MY CAR WAS ONE OF MANY THEY HAVE REPLACED. I SPENT $1244.00 IN REPAIRS ON MY VEHICLE THAT THE MAZDA DEALERSHIP ACKNOWLEDGED WAS A FACTORY DEFECT ON MY CAR AND MANY OTHERS. JUST NOT RIGHT *JS

Feb 06, 2015

MY 2009 CX-7 HAS A MAJOR OIL LEAK AT THE OIL COOLER. UPON LEARNING THIS I TURNED TO MY MECHANIC AND THE INTERNET ONLY TO FIND OUT THIS SEEMS TO BE A VERY COMMON ISSUE. THIS DEFECT IS SOMETHING THAT IS ON EVERY MAZDA FORUM AND SHOULD BE MADE A RECALL AND FIXED. THIS IS A VERY WELL MAINTAINED VEHICLE THAT SHOULD NOT HAVE THIS TYPE OF ISSUE AT THIS MILEAGE. *TR

Nov 20, 2013

+ 2 more complaints for this component

ENGINE AND ENGINE COOLING

7 complaints

THE AIR COMPRESSOR WENT ON MY VEHICLE AND NEEDED TO HAVE IT TOTALLY REPLACED. THE AIR CONDITIONING NVER REALLY WORKED ALL THAT WELL ANYWAYS WITH THE CAR NEVER GETTING VERY COOL. *TR

Aug 21, 2012

IN JANUARY 2012, I RECEIVED A LETTER FROM MAZDA INC THAT THE COMPANY WAS EXTENDING THE WARRANTY ON THE TIMING CHAIN TO 70,000 MILES. IN THE LETTER, IT STATED THAT A CERTIFIED MAZDA DEALER COULD INSPECT THE VEHICLE TO DETERMINE IF THE TIMING CHAIN HAS A PROBLEM. ON FEB 24 THE VEHICLE WAS INSPECTED BY A CERTIFIED MAZDA GARAGE AND WHEN MY HUSBAND WENT TO PICK IT UP, THEY SAID "IT HAS A SLIGHT NOISE BUT NOTHING BIG.THEN THEY ASKED FOR ALL THE RECEIPTS FROM THE OIL CHANGES. NOW, WE BOUGHT THE CAR IN MARCH 2009, THEREFORE WE WOULD HAVE NO RECEIPTS FOR THE PAST YEAR AND A HALF THE CAR WAS WITH ANOTHER OWNER. WE ONLY HAD 3 RECEIPTS B/C MY HUSBAND ROUTINELY CHANGE THE OIL . NOW, THE OTHER THING WAS IN EARLY FEBRUARY, THE VEHICLE BEGAN TO NOT START ALL THE TIME. IT WAS TAKEN TO OUR LOCAL GARAGE AND THE REPAIR MAN SAID IT COULD BE A NUMBER OF THINGS, BUT SINCE IT HAS THE TIMING CHAIN ISSUE...THAT COULD BE ONE OF THE PROBLEMS THAT CAUSES A CAR NOT TO START. IT LEFT ME STRANDED ON 3 OCCASIONS. SO,FROM FEBRUARY UNTIL MARCH 30, MY HUSBAND ARGUED WITH MAZDA AND THE DEALERSHIP THAT FIRST INSPECTED THE VEHICLE. THE DEAL WAS MAZDA WAS NOT GOING TO PAY FOR A NEW TIMING CHAIN B/C WE COULDN'T PRODUCE OIL CHANGE RECEIPTS AND IF THERE WAS SLUDGE IN THE MOTOR "THIS COULD BE WHY". SO ON MARCH 30, THE MAZDA DEALERSHIP CALLED AND SAID FOR $180 THE GASKETS COULD BE PULLED TO SEE IF THERE WAS SLUDGE. WHICH IN ALL THE REPORTS THAT I READ ON THIS WEBSITE, MAJORITY OF ENGINES HAD SLUDGE B/C THE MOTOR BURNS THE OIL TOO HOT. THE OTHER REPAIRS THAT VEHICLE HAD: 2010 -AIR CONDITIONER COMPRESSOR (IT WAS RECALLED) ($900), A NEW STARTER ($300), DEC 2011- RT REAR WHEEL BEARING ($600), FEB '12- NEW BATTERY ($100) WHICH DIDN'T NEED TO BE REPLACED B/C IT WAS PART OF THE TIMING CHAIN PROBLEM.SO ON APRIL 4, WE TRADED THE VEHICLE AND BOUGHT A 2009 HONDA CR-V. MY HUSBAND AND I WILL NEVER BY A MAZDA AGAIN.

May 07, 2012

WE LEASED A 2009 MAZDA CX-7 (GARAGED AND HIGHWAY DRIVEN ONLY). THERE WAS NEVER A PROBLEM. THE BATTERY DIED. WE CHANGED THE BATTERY. CAR STARTED AND THEN DIED. AFTER ONE MONTH, IT AGAIN HAD BEEN FLAT BEDDED BY MAZDA. THEY DID A CHECK AND TOLD ME THEY COULD NOT FIND ANYTHING WRONG WITH THE ELECTRICAL SYSTEM, BUT THEY FOUND SLUDGE IN THE ENGINE COMPARTMENT. THEY HAD A RECALL ON A VALVE WHICH I NEVER RECEIVED IN THE MAIL. THE CAR ONLY HAD 17,000 MILES ON IT. AFTER 3 YEARS, MAZDA CAME BACK AND SAID THEY WOULD COVER UNDER LEASE OR EXTENDED WARRANTY, WHICH I HAD. THEY SAID IT WOULD COST $9,500 TO REPLACE AN ENGINE WITH A 17,000-MILE LEASED CAR AND THEY WOULD NOT STAND BY THEIR PRODUCT. I WANT TO START A LAWSUIT ON THE CAR AS I HAVE HAD MANY LEASES WITHOUT THESE PROBLEMS EVER AND LEASED OVER 10 CARS IN THE LAST COUPLE OF YEARS WITH NO PROBLEM. *JS

Apr 17, 2012

I BOUGHT THIS USED AROUND JUNE 2010 WITH APPROX. 16000 MILE. I HAD OIL CHANGE AT THE LOCAL GARAGE STATION. THEY TOLD ME THAT THE OIL WAS VERY THICK. SO I HAD IT CHANGED AGAIN WITHIN THREE MONTH. IT WAS RUNNING FINE WITHOUT ANY INDICATION AND ALL OF A SUDDEN I LOST THE POWER AND ENGINE QUIT. I HAD IT TOWED TO GARAGE AND THEY TOLD ME THAT IT IS BETTER WE HAVE IT CHECKED BY DEALER AS THIS HAS WARRANTY. MAZDA DEALER LOOKED IN TO THIS AND TOLD ME THAT THE TURBO ENGINE IS RUINED DUE TO GUNK IN THE OIL. THEY ASKED ME FOR OIL CHANGE RECORD. I ONLY HAD SINCE I HAD IT . I COULD NOT GET ANY PREVIOUS RECORD. MAZDA AND DEALER TOLD ME THAT THE WARRANTY IS VOID DUE TO NEGLIGENCE TO MAINTAIN. THEY WILL NOT COVER UNDER WARRANTY. I CAN NOT BELIEVE THIS. THIS CAR HAS ONLY 35K MILE AND NO INDICATION AND MAZDA DO NOT PROVIDE ANY KIND OF WARRANTY ASSISTANCE. ANYONE ELSE HAD THE SAME ISSUE WITH MAZDA CX-7? I THINK THIS IS SOMETHING TO DO WITH TURBO. *TR

Dec 21, 2011

I OWN A 2009 MAZDA CX 7 TURBO. THE VEHICLE HAS HAD IT'S PROPER OIL CHANGES BY A SERVICE GARAGE NOT A "QUICK LUBE" PLACE. THE OIL WAS CASTROL GTX 5W-30W, WITH FROM OIL FILTER.THE LONGEST INTERVAL BETWEEN OIL CHANGES WAS 6000 MILES AND THE SHORTEST 4000 MILES. THE VEHICLE NOW HAS 45,664 MILES ON IT AND THE WIFE COMPLAINED ABOUT A HIGH PITCHED NOISE AND LACK OF PERFORMANCE . BROUGHT TO THE MAZDA DEALER, THE DEALER SAID THE TURBO WENT AND THAT MAZDA WILL NOT COVER IT UNDER WARRANTY (60,000 WARRANTY ON DRIVE TRAIN AND TURBO) BECAUSE OF ENGINE SLUDGE !! ARE YOU KIDDING ME...ENGINE SLUDGE, THE PROPER OIL VISCOSITY WAS USED AT PROPER INTERVAL (MAZDA SAYS 7500 BETWEEN OIL CHANGES). NO SIGNS OF OVER HEATING, HIGH ENGINE TEMPS, THE VEHICLE IS DRIVEN TO WORK AND BACK (4 MILES AWAY) 2X'S PER DAY 6 DAYS A WEEK. SOUNDS TO ME LIKE ENGINE OIL IS NOT GETTING UP TO TEMP. AND THIS IS CAUSING THE SLUDGE, MAZDA DOES NOT STATE THIS ANYWHERE ANY TIME IN THEIR MANUAL. I FOUND THIS OUT ONLY AFTER RESEARCHING ON LINE....ANYONE ELSE HAVING ISSUES WITH THEIR MAZDA ???? I'VE OWNED TURBOS BEFORE AND NEVER HAD ISSUES. MY VEHICLE GETS IT'S OIL CHANGE BY THE SAME STATION AND THIS NISSAN HAS 190,000 MILES ON IT WITH NO PROBLEMS AND NO SLUDGE !!! *TR

Jan 17, 2011

+ 2 more complaints for this component

SUSPENSION,AIR BAGS

5 complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE LACKED STABILITY WHEN BEING OPERATED AT HIGH SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARMS AND BALL JOINTS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT WAS UNABLE TO GET THE REMEDY COMPLETED DUE TO LACK OF COMMUNICATION BY THE DEALER (DENNIS DILLON MAZDA, 9501 W FAIRVIEW AVE, BOISE, ID). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 157,142. PARTS DISTRIBUTION DISCONNECT.

Nov 06, 2017

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MAZDA OF TOWNSHIP DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG INFLATOR AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 08, 2017

TAKATA RECALL RECEIVED AIRBAG RECALL IN JULY, WARNING ME NOT TO USE THE PASSENGER SEAT, AS OF DECEMBER 13, 2016 MY VEHICLE HAS NOT BEEN REPAIRED. IN OCTOBER, I RECEIVED A SECOND SAFETY RECALL FOR A POTENTIALLY DANGEROUS FRONT SUSPENSION DEFECT, AGAIN, NO PARTS AVAILABLE TO REPAIR MY CAR. I FEEL THAT MY VEHICLE SHOULD BE MADE SAFE NOW OR I SHOULD BE GIVEN ALTERNATE TRANSPORTATION UNTIL IT IS.

Dec 13, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Oct 21, 2016

STEERING,SUSPENSION

3 complaints

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING AT LEAST 35 MPH, A LOUD NOISE WAS HEARD COMING FROM THE STEERING COLUMN AND THE VEHICLE DROVE ROUGHLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LEE PARTYKA CHEVROLET MAZDA ISUZU (200 SKIFF ST, HAMDEN, CT 06518 (203) 288-7761) FOR DIAGNOSTIC TESTING, BUT WAS INFORMED THAT THE ISSUE WAS NOT RELATED TO THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED BY THE DEALER TO WAIT FOR A SECOND NOTICE WHEN THE RECALL REMEDY PARTS BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT RECALL REMEDY PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 24, 2017

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING, THE VEHICLE VEERED TO THE LEFT, WHICH CAUSED THE TIRES TO WEAR DOWN. THE VEHICLE WAS TAKEN A LOCAL DEALER (RAY BRANDT MAZDA LOCATED AT 1884 WESTBANK EXPY HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE, BUT THE AUTOMATED SYSTEM DIRECTED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 34,421.

Jun 05, 2017

WE RECEIVED THE RECALL NOTICE IN AUGUST 2016 AND NO REMEDY HAS BEEN MADE. THIS IS RIDICULOUS. BALL JOINTS AND LOWER CONTROL ARMS ARE REPLACED EVERYDAY - WHAT'S THE DAM HOLD UP? I CALLED THE HOTLINE TWICE TODAY AND WAS DISCONNECTED AFTER BEING ON HOLD. I GUESS I HAVE TO GET MY ATTORNEY INVOLVED WITH MAZDA AND NGTSA.

Apr 14, 2017

EXTERIOR LIGHTING

3 complaints

BOTH REAR TAIL LIGHTS LOOKED CLOUDY AND THE RED COLOR OF THE REAR LIGHTS APPEARED WHITE. I REMOVED THE LIGHT BULBS, THINKING THAT MAYBE THEY HAD BURNED OUT. I NOTICED THE LIGHT BULBS HAD MELTED THROUGH THE INTERNAL RED PLASTIC LENS OF THE TAIL LIGHT ASSEMBLY AND LEFT A HOLE ABOUT THE SIZE OF A QUARTER THAT ALLOWS THE WHITE LIGHT FROM THE BULB TO SHINE THROUGH. THE MELTED PLASTIC WAS ALL OVER THE BULBS AND THERE WAS A BURNT PLASTIC ODOR. THE 7743 BULBS WERE BOTH ORIGINAL TO THE CAR FROM MAZDA WHEN I PURCHASED THE CAR NEW IN JULY 2009. I NOTIFIED MAZDA CORPORATE AND THEY HAD ME TAKE IT TO MY DEALER. THEY INSPECTED THE LIGHTS AND SAID MAZDA WAS WILLING TO OFFER A $500 GOODWILL TO REPLACE THE TAIL LIGHT ASSEMBLY. THAT WILL NOT COVER THE COST OF $1226.77 WITHOUT LABOR TO HAVE THE DEALER REPLACE THE TAIL LIGHTS. THEY GAVE ME A CASE REF# 1-174187018. THERE SHOULD BE A RECALL FOR THIS ISSUE AND THE CONSUMER SHOULD NOT HAVE TO PAY TO GET THE LIGHTS REPLACED. THIS IS A PROBLEM WHEN THE LIGHT BULBS BURN THROUGH THE PLASTIC TAIL LIGHT ASSEMBLY. THIS IS A DESIGN FLAW.

Dec 22, 2015

NORMAL LOW LIGHT BEAM IS CUT OFF BY THE DESIGN OF THE SURROUNDING HOOD AREA OF THE VEHICLE. THIS DESIGN FACTOR CUTS OFF THE PROJECTED BEAM AND LIMITS THE DISTANCE OF CLEAR VISIBILITY. THE PROBLEM WAS DESCRIBED DURING DEALER SERVICE AND WAS TOLD, THAT IS HOW IT WAS DESIGNED. NO ADJUSTMENT OF LIGHT IS POSSIBLE IN ORDER TO IMPROVE THE NIGHT LOW BEAM VISIBILITY. THE HIGH BEAM IS NOT AFFECTED & SEEMS UNOBSTRUCTED. FOR DAYLIGHT RUNNING LIGHTS IT WOULD BE ACCEPTABLE BUT FOR LIMITING NIGHT LIGHT PROJECTION BY DESIGN IS QUESTIONABLE. IS THERE A REQUIREMENT FOR LOW BEAM MINIMUM PROJECTION? IF SO, THE ISSUE NEEDS STUDIED & CORRECTED. THIS PRESENTS A SAFETY CONCERN SINCE DISTANCE VISIBLE ON LOW BEAM IS DECREASED & OBSTRUCTED. ANY EXPLANATION OR HELP IN THIS MATTER IS APPRECIATED. *TR

Oct 31, 2011

EXCESSIVE CONDENSATION IN FRONT HEADLIGHTS. AT 3:00PM AFTERNOON CONDENSATION IS STILL PRESENT IN HEADLIGHT (85 DEGREES F). THIS HUMIDITY HAS TO GO SOMEWHERE AND THERE ARE ELECTRIC COMPONENTS IN THE BACK AND NEAR THE HEADLIGHTS WITH WARNINGS. MAZDA REFUSES TO CORRECT OR CHANGE HEADLIGHTS (MAZDA BULLETIN 09-016/09). *TR

Feb 01, 2010

ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

WHILE DRIVING DOWN THE INTERSTATE, VEHICLE LOST MUCH OF IT'S ACCELERATION, AND BEGAN MAKING A LOUD WHINING NOISE. PULLED OFF THE HIGHWAY AND INVESTIGATED THE NOISE. IT WAS A LOUD WHINING THAT ONLY OCCURRED IN NEUTRAL AND PARK OVER 2500 RPM AND WITH ANY ACCELERATION WHILE IN GEAR. ALSO NOTED YELLOW FOAMY OIL ON THE DIPSTICK WHICH WAS 4.5 QUARTS LOW BEING VERY CLOSE TO TIME TO GET A CHANGE. TOWED TO THE SHOP TO DISCOVER THAT THE VEHICLE IS BURNING OIL AND THE TURBO HAD GONE BAD. MECHANIC SUSPECTS THAT THE TURBO GOING BAD IS WHAT WAS MOST LIKELY BURNING OIL AND RETAINING WATER IN THE CRANKCASE. *TR

Mar 03, 2015

APPARENTLY THE DESIGN OF THE TURBO AND THE ENGINE CREATES HOT SPOTS IN THE ENGINE, ESPECIALLY IN THE TURBO. THESE HOT SPOT CREATE SLUDGE BUILD UP WHICH EVENTUALLY EFFECTS THE PERFORMANCE AND RELIABILITY OF THE ENGINE. RESEARCH ON THE INTERNET SHOWS THIS TO BE A PROBLEM FOR A CONSIDERABLE AMOUNT OF OWNERS OF THIS VEHICLE. MAZDA HAS REFUSED TO CORRECT THESE PROBLEMS UNDER THEIR WARRANTY. ALSO LACKING BY MAZDA, SINCE IT IS APPARENTLY A MAJOR CAUSE OF LARGE BUILD-UPS OF SLUDGE, IS THE NECESSITY TO IDLE THE ENGINE FOR THREE MINUTES PRIOR TO TURNING OFF. THIS WAS NEVER EXPLAINED TO US WHEN THE VEHICLE WAS PURCHASED. *TR

Jan 25, 2013

POWER TRAIN

2 complaints

THIS MAZDA CX-7 HAS BEEN DRIVEN BY MY DISABLED FINANCE AND USED FOR IN CITY DRIVING IT'S WHOLE LIFE AND ONE DAY A HIGH PITCHED WHINING SOUND DEVELOPED AND THE CAR WAS DELIVERED TO CAPITOL MAZDA FOR AN INSPECTION. UPON GETTING THE RESULTS WE WERE TOLD THAT THE CAR HAD NOT HAD REGULAR SERVICING AT THE DEALER. I AGREED AS I AM AN ENGINEER AND DO MOST SERVICING OF MY FAMILIES VEHICLES. THEY SAID I HAD NOT DONE THE OIL CHANGES, BUT I HAD DONE THEM EVERY 5,000 MILES. EVERY VEHICLE I HAVE EVER OWNED HAD MORE THAN 200,000 MILE ON THEM WHEN I SOLD THEM. THE CURRENT TOYOTA TRUCK I AM DRIVING HAS 205,000 AND I HAVE DONE ALL OF THE SERVICING MYSELF. MAZDA WANTS OVER $8,000.00 TO REPAIR IT BACK TO DRIVING CONDITION. THIS IS AN OUTRAGE. AND IT DOESN'T SEEM TO FIX THE PROBLEM. SEVERAL FORUMS ABOUT THIS PARTICULAR VEHICLE ISSUE SHOW SOME OWNERS HAVE HAD MORE THAN ONE TURBO INSTALLED AND THEN THE ISSUE CAME BACK. ONLINE I HAVE FOUND LITERALLY HUNDREDS OF STORIES JUST LIKE MINE. THE TURBO IN THE CX FAMILY OF VEHICLES IS AN ISSUE. SINCE MAZDA DOESN'T WANT TO TAKE RESPONSIBILITY, THE GOVERNMENT MAY HAVE TO LOOK INTO A FINE AND ALSO A RECALL OF ALL OF THESE POTENTIALLY DANGEROUS VEHICLES ON OUR ROADS. *TR

Feb 26, 2014

I JUST BOUGHT A 2009 MAZDA CX-7 THREE WEEKS AGO, WHILE DRIVING MY CAR ON THE THIRD WEEK, MY CAR STOPPED SHIFTING GEARS. AS I WAS DRIVING DOWN THE HIGHWAY IT JUST STOPPED. I HAD THE CARE TOWED INTO THE SAME DEALERSHIP I BOUGHT THE CAR AT, AND COME TO FIND OUT THE TRANSMISSION WENT OUT ON THE CAR. I TOOK THE CAR INTO THE DEALERSHIP ON FRIDAY, DECEMBER 12, 2008. I WAS TOLD THAT I WOULD RECEIVE A CALL FROM SOMEONE ON MONDAY, I WAITED AND FINALLY WENT TO THE DEALERSHIP MY SELF AND THEY HAD NO ANSWERS ABOUT THE CAR. I THEN CALLED MAZDA'S CUSTOMER SERVICE LINE AND MADE A COMPLAINT ABOUT WHAT WAS GOING ON AND THEY TOLD ME THAT THEY WOULD CALL ME BACK WITH WHAT WAS HAPPENING, AT THE TIME THEY CALLED ME BACK IS WHEN I FOUND OUT ABOUT THE TRANSMISSION. I WAS INFORMED THAT THEY NEEDED MORE TIME TO GET MORE INFO AND THAT THEY WOUL;D CALL ME BACK. I WAITED UNTIL WEDS.. AND I RECEIVED A CALL AND WAS TOLD THEY STILL HAVE NO INFORMATION FOR ME AND THAT THE ETA OF FIXING MY CAR WOULD BE ANYWHERE BETWEEN THREE TO FOUR WEEKS. SO TELL ME CAN I DO, DOES MY CAR FIT UNDER THE LEMON LAW, SHOULD THEY GIVE ME A NEW CAR? WHAT DO I DO AND WHERE DO I GO FROM HERE? *TR

Dec 18, 2008

EQUIPMENT

2 complaints

TL* THE CONTACT OWNS A 2009 MAZDA CX7. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONER COMPRESSOR CLUTCH SNAPPED OFF AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.

Sep 04, 2012

TL*THE CONTACT OWNS A 2009 MAZDA CX 7. THE CONTACT STATED THAT THE AIR CONDITIONER DOES NOT BLOW COLD AIR INSTEAD THE AIR WAS ROOM TEMPERATURE. MAZDA WAS CONTACTED AND STATED THAT THE AIR CONDITIONER WAS WORKING THE WAY IT WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

Sep 01, 2010

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

I purchased a car from Best Buy Motors in Spanaway, WA on [XXX]. Three days later I took the car in for an oil change and my mechanic cited safety issues and identified the rear brakes were faulty and deemed them a safety hazard. I repaired the brakes because I did not want to continue driving them under those conditions. My mechanic stated that the dealership was wrong for selling the car with the brake pads so thin and worn. My bill for the brakes and oil change was $778.28. I called the dealership and asked them to pay for the "parts" $388.08. They talked to the mechanic and came back with parts for $119. They could have fixed the brakes for that amount before they sold it to me. My issue is that they had the car on the lot for over 6 weeks and allowed people to test drive the car with faulty rear brakes. That is hazardous to me and to people who are on the road. I still have the rotors and pads that were taken off the car. I showed the old parts to another mechanic and he agreed that it was indeed a safety hazard to be driving with them in that condition. I only asked them to pay for the parts, not the labor and they refused. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 20, 2024

ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER

1 complaint

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW AND BOTH REAR WINDOWS FAILED TO OPERATE AS INTENDED GOING UP AND DOWN. THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED AND REMAINED DESPITE HAVING THE TIRES CHECKED FOR PROPER TIRE PRESSURE AND FOLLOWING THE INSTRUCTIONS PROVIDED TO RESET THE TIRE PRESSURE LIGHT. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CHECK ENGINE WARNING LIGHT WAS RESET BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THE VEHICLE DECELERATED TO 20 MPH AND STALLED. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC AND WAS INFORMED THAT THE MASS AIRFLOW SENSOR AND OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 98,800.

Jan 17, 2020

UNKNOWN OR OTHER

1 complaint

TAKATA RECALL. THE HEADLIGHTS ARE A DANGER. MY 2009 MAZDA CX-7 IS VERY DANGEROUS. THE INSIDE OF THE LAMPS ARE ALL COATED. I NEVER HAD AN ACCIDENT. THEY ARE JUST A DEATH TRAP. I CANNOT USE THEM. I USE MY BRIGHTS SO I DON'T GET IN AN ACCIDENT.

Sep 06, 2019

UNKNOWN OR OTHER,ENGINE

1 complaint

THE EXHAUST FROM THIS CAR IS HORRIBLE. CAUSING BREATHING ISSUES

Oct 27, 2018

WHEELS,UNKNOWN OR OTHER

1 complaint

"TAKATA RECALL' MY VALVE STEM IS BROKEN ON MY TIRE. THE TIRE DEALER HAS A 3 LLB COFFEE CAN FULL OF THESE . NOBODY WILL TAKE RESPONSIBILITY FOR FAULTY PRODUCTS. I ONLY HAVE 6 THOUSAND MILES ON A NEW SET OF TIRES. WHAT AM I SUPPOSED TO DO . THE REPLACEMENT VALVES COST HALF OF THE PRICE OF A TIRE AND I LIVE ON A FIXED INCOME. PLEASE HELP

Jul 25, 2017

STEERING,SUSPENSION,AIR BAGS

1 complaint

MAZDA RECALL #: 9516E / NHTSA RECALL #: 16V-356 MAY 25, 2016 SAFETY RISK: AN INFLATOR RUPTURE MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS, RESULTING IN SERIOUS INJURY OR DEATH. MAZDA RECALL #: 9716H AUG 10, 2016 SAFETY RISK: THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH. BOTH ARE RECALLS THAT STATE THEY MAY RESULT IN CAUSING THE VEHICLE TO CRASH OR CAUSE SERIOUS HARM TO THE OCCUPANTS IN THE EVENT OF A CRASH. BOTH ARE LISTED AS INCOMPLETE; REMEDY NOT YET AVAILABLE. THE MANUFACTURE SHOULD HAVE TO CORRECT THESE ISSUES ASAP. THE SECOND STATES ON THE FORM MAILED TO OUR HOME "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." HOW IS THAT ACCEPTABLE WHEN THEY ARE AWARE OF THE ISSUE? THANKS IN ADVANCE FOR LOOKING INTO THESE ISSUES. MY DESIRED RESOLUTION IS TO TAKE THE VEHICLE ASAP TO GET THEM CORRECTED.

Sep 06, 2016

FUEL SYSTEM, GASOLINE

1 complaint

I PURCHASED A MAZDA CX-7 2009 VEHICLE USED IN AUGUST 2014. WITHIN 2 MONTHS OF PURCHASE NOTICED A FUEL ODOR COMING THROUGH THE AIR VENTS. PROBLEM DID NOT GO AWAY. TOLD BUY DEALER IS WOULD COST $900 TO FIX AND THAT THE VEHICLE WAS LEAKING GAS. THEY TOLD ME IT WAS A SAFETY ISSUE AND THE VEHICLE SHOULD NOT BE DRIVEN. I FEEL I SHOULD NOT PAY FOR THIS DEFECT. *TR

Jan 14, 2015

STEERING,ENGINE AND ENGINE COOLING

1 complaint

WHILE I WAS DRIVING IN TOWN HWY THE A/C SYSTEM QUICK WORKING , SMOKING COMING FROM THE HOOD AND I TOTALLY LOST THE POWER STEERING ON THE CAR.. FINALLY AFTER PULLING OVER ON A SAFE PLACE ON THE SIDE OF THE HWY I REALIZED THE A/C COMPRESSOR LOCKED AND THE CLUTCH FELL OFF AND THE SERPENTINE BELT FOR THE STEERING WAS BROKEN AS WELL.. WHAT A MESS AND DANGEROUS SITUATION.. NOW DE DEALER SAYS MY CAR A/C COMPRESSOR REPAIR ISN'T COVERED UNDER THE WARRANTY WITH ONLY 39000 MILES ON IT.. THIS IS RIDICULOUS AND DANGEROUS FOR ALL THE MAZDA CX-7 OWNERS .. PLEASE TAKE AN ACTION AND RECALL THE A/C SYSTEM ON THOSE CAR BEFORE SOMEONE GET HURT OR DIE BUY.. *TR

Apr 15, 2013

Fire: 1

POWER TRAIN,ENGINE

1 complaint

I WAS DRIVING ON A HIGHWAY. I HEARD A HIGH PITCHED SQUEALING SOUND THEN SMOKE STARTED BLOWING OUT OF MY CAR. I COULD NOT SEE, AND THE OTHER DRIVERS BEHIND ME LOST VISABILITY TOO. IN THE MIDDLE OF THIS BLINDING SMOKE, SURROUNDED BY HUGE TRUCKS, I LOST ACELERATION. MY INSTRUMENTATION PANEL DID NOT HAVE ANY WARNING LIGHTS ON. I WAS DRIVING BLIND. I PULLED OFF THE HIGHWAY AS QUICKLY AS POSSIBLE, AND HAD MY CAR TOWED TO A DEALERSHIP. THE DEALERSHIP SAID MY TURBO BLEW OUT, (WHICH I GUESS SUCKED ALL THE OIL OUT OF THE CAR) I NEED A VVT VALVE AND THE TIMING CHAIN IS STRETCHED. ON A CAR WITH 57,000 MILES! IN CHECKING ON LINE, I FOUND THIS HAS BEEN A PROBLEM WITH THE CX-7 FOR 6 YEARS AND THEY ARE NO LONGER MAKING THIS MODEL. I SEE THAT MAZDA DEALS WITH THESE PROBLEMS BY STATING THE OWNER DID NOT MAINTAIN THE CAR PROPERLY, WHEN IN ACTUALITY, THERE IS A SERIOUS PROBLEM WITH THE TURBO SYSTEM AND HOW THE OIL COOLS IT. THERE IS ALSO A PROBLEM WITH "SLUDGE BUILDUP". I BELIEVE MAZDA HAS BEEN SUCCESSFULLY AVOIDING A RECALL. BUT THESE ISSUES ARE A REAL SAFETY CONCERN. I AM VERY LUCKY THAT THERE WAS NO ACCIDENT AS A RESULT OF THIS INCIDENT. THESE ISSUES CAN BE DANGEROUS. WHEN EVERYTHING BLEW ON MY CAR, NO ONE COULD SEE THE ROAD. *TR

Feb 27, 2013

EXTERIOR LIGHTING,STRUCTURE

1 complaint

MAZDA CX7 2009 REAR LENS, LIGHT BULB MELTS INTERNAL RED PLASTIC, ISSUE ALL 2007 TO 2009 CX7. A SAFETY ISSUE REAR STOP LIGHT AND DRIVING LIGHT WILL NOT REFLECT THE RED COLOR. *TR

Oct 24, 2012

SEATS

1 complaint

PLACED 12 CASES OF BOTTLE WATER IN REAR COMPARTMENT BEHIND REAR SEATS CAUSED THE REAR SEAT LATCHES TO BREAK. EACH CASE IS 35 PINTS (17L). NO ACCIDENT OR INJURY OCCURRED, BUT THE POTENTIAL FOR HARM IS LIKELY. WE HAD BEEN DRIVING AROUND WITH THE KIDS IN THE BACK SEAT FOR A FEW DAYS BEFORE WE NOTICED THAT THE SEATS WEREN'T LOCKED AND NOT WORKING. IF WEIGHT ALONE WAS ENOUGH TO MALFUNCTION THE LOCKS, WHAT COULD HAPPEN IF THERE ARE ITEMS IN THE BACK DURING A COLLISION? *TR

May 18, 2012

ELECTRICAL SYSTEM

1 complaint

MY COMPLAINT; IN 3/18/2010 AT 2:00PM WHILE I WAS DRIVING THE RADIO DISPLAY BLANKED OUT AND THE RADIO STOPPED WORKING ALL TOGETHER. TRACTION CONTROL SYSTEM (TCS) WAS BLINKING AND THE ELECTRONIC STABILITY CONTROL STAYED ON. GAUGE NEEDLES WERE BOUNCING. I STOPPED THE VEHICLE AND TURNED IT ON AND OFF THREE TIMES THEN EVERYTHING CAME BACK ON. THEN LATER IN THE DAY 3/18/2010 AT 7:00 PM THE RADIO DISPLAY AND THE RADIO STOPPED WORKING ALL TOGETHER. THIS TIME I JUST KEPT PRESSING THE ON AND OFF BUTTON A COUPLE TIMES THIS DID NOT WORK BUT THEN THE RADIO JUST CAME ON BY ITSELF WHILE I WAS DRIVING. I TOOK THE CAR TO THE DEALER ON 3/19/2010 THE RESULTS AS THE DEALER NOTICE SAYS: UNABLE TO DUPLICATE. COULD NOT FIND ANY POOR CONNECTIONS TO HAVE CAUSED THE PROBLEM. DURING TEST DRIVE. NORMAL OPERATION OBSERVED. PULLED CODES, TWO WERE FOUND FOR HIGH VOLTAGE. NO FREEZE DATA AVAILABLE. CALLED TECH-LINE AND NO KNOWN ISSUES FOR THESE SYMPTOMS OR CODES. SUGGEST INSPECTION OF PCM/BCM/FUSE BLOCK CONNECTIONS AND ALTERNATOR. INSPECT ALTERNATOR, NORMAL OUTPUT, AT 14V. ALL CONNECTIONS GOOD. NO CORROSION FOUND. NO LEAKS FOUND IN THE DRIVER KICK PANEL , OR LOOSE CONNECTIONS. NORMAL OPERATION AND CONDITION AT THIS TIME. *TR

Mar 19, 2010

SERVICE BRAKES, HYDRAULIC

1 complaint

I PURCHASED A NEW VEHICLE AND NOTICED SQUEAKING IN THE REAR WHEELS WHEN APPLYING BRAKES. I TOOK THIS INTO THE DEALER AND WAS FIRST TOLD THAT THIS WAS NORMAL. THEN THE DEALER SANDED DOWN THE ROTORS AND BRAKE PADS AND SAID IT WAS OKAY. THE SQUEAKING PERSISTED AND I WENT BACK TO THE DEALER. THEY REPLACED ROTORS AND SAID IT WAS FIXED. THE SQUEAKING STILL CONTINUED. I CONTACTED MANUFACTURER AND THEY DIDNT RESPOND FOR WEEKS. I CONTACTED DEALER AND THEY SAID THEY COULDNT DO ANYTHING FURTHER. I WENT BACK TO DEALER AND THEY SAID THEY COULD SAND DOWN BRAKE PADS AGAIN. THEY TOOK FOR ANOTHER TEST DRIVE AND IGNORED MY CALLS FOR WEEKS. FINALLY I TOOK TO ANOTHER DEALER PER MANUFACTURER INSTRUCTION AND VEHICLE HAS BEEN IN SHOP FOR A WEEK. *TR

Feb 18, 2009

2009 MAZDA CX-7 Problems & Complaints

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