2014 MAZDA Mazda3 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
132
Complaints Reported
Complaints by Component
UNKNOWN OR OTHER
21 complaints
Navigation touchscreen has deteriorated without any external damage to the point where it has false positives/ghost clicks. This randomly changes settings which include screen/instrument panel brightness which can be disorienting at night.
Mar 29, 2025
My vehicle has intermittent functioning of rearview camera image while reversing. I can sometimes get it to work by opening an closing the rear hatch. Sometimes the image is clear, sometimes there is no image and sometimes it is distorted/rolls. Mazda notified me of the recall September 2023, but the company has failed to repair the defect within a reasonable amount of time.
Jan 04, 2025
The manufacturer has not provided a timely remedy for a known safety issue on the backup camera for my car. (Jul 14,2023; Manufacturer Recall Number6023G; NHTSA Recall Number23V-487). I purchased the car in 2014. Around 2017, the backup camera began flickering and sometimes failing to load completely. I took the vehicle to the Mazda dealership in Tustin, CA and they said there was nothing wrong with the camera. They said that I would have to pay approximately $500 for a new camera if I wanted one. I could not afford to replace the camera at that time, so the problem has persisted ever since. In July 2023, a notice of a safety recall was issued for the same issue with the camera. On [XXX], I took the vehicle to the same Mazda dealership and asked for the camera to be replaced due to the recall. They inspected the vehicle and agreed the camera was defective; however, they said they didn't have the parts yet to replace the camera and that I would receive something "official" about the recall later. It is now April 2024 and I have heard nothing. This safety issue has been going on for 7+ years and Mazda needs to take responsibility. The fact that they wanted to charge me for the camera in 2017 and now they say no cameras are available leaves me to believe that they are stalling and just don't want to incur the cost to fix the safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 19, 2024
There is currently a recall for 2014 Mazda 3 hatchbacks due to a faulty rearview back-up camera, but the dates are too limited. Production dates start in Dec 2013, but my particular vehicle was manufactured before that and still has the defective camera/mount. My car is in the shop getting fixed now for $1380 + tax, and should have been covered by the safety recall.
Aug 03, 2023
I was informed that I have a recall on my vehicle when I tried to put it on Turo. The manufacturer never reached out to.let me know. I live in Hawaii on the Big Island and we no longer have a Mazda dealership so I contacted Mazda Customer Service for help getting repaired. They said I had to pay for the repair myself and file for reimbursement. When I went to Kia in Kona to see if they would repair it, they explained the manufacturer is supposed to take care of recalls at no cost to me. Please help.
Jul 31, 2023
+ 16 more complaints for this component
FUEL/PROPULSION SYSTEM
14 complaints
Gas tank is leaking from the TOP. I could smell gas after a refill (and refilling a portable tank) that I thought must have been a spill I hadn't noticed, and the smell faded. But then it happened again at the next refill, and I knew it wasn't just a spill. Brought it to our trusted mechanic who said that the TOP of the tank was rusted out (wow!)(so, not from road salt) and needs to be replaced. Not cheap, but worse, I'd been driving around in a very hazardous situation that Mazda knows happens. No warning lights, no recall. Thanks, guys. Here's a thread about this being a common issue: https://www.mazda3revolution.com/threads/2014-mazda3-fuel-tank-replacement.245797/
Oct 17, 2025
Noticed strong smell of gasoline when the car was parked. Took it to an independent service dealer who diagnosed leaking fuel from top of the tank. Gas tank was removed and replaced. Tank cost was $380.00 plus repair shop labor/supplies cost. See attached invoice. During a recent online search for this vehicles current book value I noticed there was a manufactures recall issued for this same problem, that I paid to have repaired. I never received any recall notice for a leaking gas tank problem for my vehicle.
Apr 21, 2025
Gas tank is leaking. According to the records the service recall has been repaired (via a previous owner). However, what started out as fumes is now definitely a leak and the dealership will not repair under the recall a second time.
Feb 05, 2025
I thought I smelled gasoline when sitting in my car. I got out and inspected all around the vehicle, discovering that gasoline was leaking underneath. Both the hazardous fumes and the potential for a fire in the vehicle put me at risk. The loss of fuel on public roads could have resulted in danger to anyone behind me on the road due to the fire hazard and potential loss of traction before I noticed the problem. I immediately brought the car to my mechanic's personal shop (he is also a master mechanic at a local automotive dealership). He confirmed that the leak was gasoline and diagnosed the problem as a rusted seam near the top of the fuel tank having ruptured, allowing the leak and filling the cabin of the vehicle with fumes. I knew that the local Mazda dealership would be unable to repair this promptly, if at all, since they had just fixed the exact same problem in my mother in law's vehicle of the same make, model, and year, and had struggled to get the replacement tank for weeks due to the supply chain problems experienced during the COVID-19 pandemic. Therefore, I paid my own mechanic to source and install a tank, and coat it with anti-corrosion treatment. I contacted Mazda, explained the problem, and demanded they reimburse me, as the car was only 8 years old at the time. The Mazda representative refused to do anything to help me and did not answer my subsequent emails, so I posted about this problem on the [XXX] forum, and discovered others have had the same problem as my mother in law and I. There were no warning signs of the problem other than the smell of gasoline. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 10, 2024
Fuel was leaking from car.
Mar 25, 2024
+ 9 more complaints for this component
SERVICE BRAKES
14 complaints
Today on 3/6/23 I was parked outside a restaurant picking up food as I was inside the restaurant my hand brake failed to hold and my car rolled back and hit another customers car. My car is a manual and I had it in neutral and I was then approached by the owner of the vehicle I hit asking for my insurance information.
Mar 06, 2023
My 2014 Mazda 3 had very bad wear on the rear brakes, but not on the front. I took them apart, and both calipers were frozen. I contacted the dealership and they told me that there was a recall, but only for the cars manufactured in Mexico, not in Asia. The recall needs to be expanded, as Mazda denied there was any problem with these calipers. Clearly there is a more widespread problem than Mazda will admit.
Jul 20, 2021
CAN PARKING BREAK WILL NOT FULLY ENGAGE OR BECOMES DISENGAGED EVEN THOUGH PARKING BREAK HANDLE IS LIFTED. CAR WILL OCCASIONALLY ROLL FWD ON A HILL OF BREAK DOES NOT ENGAGE.CAR ROLLED DOWN A HILL AND EVEN JUMPED THE PARKING SPACE CURBS. DRIVER WAS NOT IN THE CAR BUT BREAK APPEARED TO BE SET.
Dec 12, 2019
ISSUES WITH BRAKING WHEN COMING TO A STOP. PASSENGER SIDE REAR CALIPER STICKS, MAKING A LOT OF NOISE AND CAUSING THE PADS TO WEAR DOWN WAY TOO QUICKLY. HAD TO CHANGE MY ROTOR AND PAD THREE TIMES IN THE PAST 2 YEARS. NOW MY MECHANIC SAYS IT'S THE CALIPER. I CONTACTED MAZDA CORPORATE ABOUT THIS PROBLEM AND THEY TOLD ME MY VEHICLE WAS NOT IMPACTED BY THE 2017 RECALL AND THERE IS NOTHING THEY CAN DO SINCE IT'S NO LONGER UNDER WARRANTY. IT'S A 5 YEAR OLD CAR, IT SHOULDN'T BE HAVING THESE ISSUES.
Sep 27, 2019
MY 2014 MAZDA3 WITH VIN [XXX] IS EXPERIENCING SQUEAKING AND BINDING OF THE MANUAL PARKING BRAKE WHILE DRIVING. THE 2014 MAZDA3 HAS ALREADY HAD A RECALL FOR THIS ISSUE UNDER NHTSA CAMPAIGN NUMBER: 17V393000. THEY SAY MY CAR IS NOT COVERED BY THIS RECALL, BUT THIS CAR IS A MANUAL TRANSMISSION WITH A MANUAL PARKING BRAKE AND IS LESS OF THESE ARE MADE AND LESS MAY HAVE BEEN REPORTED. ADDITIONALLY, THIS WEBSITE FOR MECHANICS (HTTPS://MAZDA.OEMDTC.COM/528/SQUEAKINGGRINDING-NOISE-FROM-REAR-BRAKES-2014-2016-MAZDA3) SAYS THAT THIS IS A RECURRING ISSUE CAUSED BY: "SQUEAKING/GRINDING NOISE FROM THE REAR BRAKE EVEN AFTER THE BRAKE PEDAL IS RELEASED. UPON INSPECTION, THE CALIPER MOUNTING SUPPORT IS CORRODED AND ONE OF THE DISC PAD IS ABNORMALLY WORN OUT (A). THIS IS CAUSED BY VEHICLE USAGE IN AN AREA USING ROAD SALT. THE SURFACE OF THE MOUNTING SUPPORT MAY SWELL FROM CORROSION CAUSING PREMATURE DISC PAD WEAR AND BRAKE NOISE. DISC PAD IS ABNORMALLY WORN OUT (A) TO CORRECT THE PROBLEM, AN IMPROVED CALIPER MOUNTING SUPPORT HAS BEEN NEWLY ESTABLISHED AS A SERVICE PART. THE ANTI-CORROSION SURFACE TREATMENT HAS BEEN CHANGED FROM ZN TO ZN-NI PLATING." THE WEBSITE SAYS THIS PROBLEM AFFECTS:"2014-2016 MAZDA3 VEHICLES WITH VINS STARTING WITH JM1" WHICH MY VEHICLE IS AS I LIVE IN CALIFORNIA CENTRAL VALLEY AND HAVE NO ROAD SALT, I BELIEVE THIS MAY BE A SYSTEMIC ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 22, 2019
+ 9 more complaints for this component
ELECTRICAL SYSTEM
10 complaints
In reference to the existing recall on my vehicle (Manufacturer recall # 6023G, NHTSA recall #: 23V-487), I would like to report that the vehicle manufacturer (Mazda) has yet to offer a solution to this problem, which is now over a year old. In addition to the reported distortion/flickering from the rearview camera, we are experiencing times (about 1 in 10) where the image displayed from the rearview camera is simply a blank screen. This makes operating the vehicle in reverse more difficult and dangerous, especially in situations were visibility is limited (night, dark spaces, garage parking, etc.). This is a safety issue, first and foremost, and a solution from the manufacturer is long overdue.
Sep 02, 2024
The is an open recall on this vehicle since 7/14/23. It is for rear camera wiring harness. If has been 7 months and there still is no information about a repair to this defect. When will Mazda address this issue and have repair parts?
Feb 17, 2024
THE CAR'S CMU NEEDS TO BE REPLACED SO THE CAR HAS NO FUNCTIONING RADIO, GPS OR BLUETOOTH. THE SCREEN ON THE DASH CONSTANTLY TRIES TO REBOOT, WHICH IS A DISTRACTION AND HAZARD WHILE DRIVING, PARTICULARLY AT NIGHT. MAZDA HAS NOT BEEN ABLE TO GIVE ME ANY TIMELINE FOR THE REPAIR AND CLAIMS IT IS NOT COVERED UNDER AN EXTENDED WARRANTEE THAT IT ISSUED FOR THE TOUCH SCREEN IN THIS MODEL AND YEAR MAZDA3.
Sep 17, 2019
UNFORTUNATELY A PICTURE WILL NOT WORK FOR WHAT US HAPPENING IN MY VEHICLE. THE NAVIGATION HUB IN MY VEHICLE WITH START TO PHANTOM PRESS BUTTONS WHEN STOPPED OR DRIVING. WHEN STOPPED IT WILL START TO OPEN MENUS AND CHANGE SETTINGS AS WELL AS OPEN THE PHONE AND ATTEMPT TO DIAL NUMBERS ON IT OWN. THIS CAN BE VERY DISTRACTING WHILE STOPPED AS IT IS CONSTANTLY BEEPING AND CLICKING WHICH PREVENTS ME FROM PAYING ATTENTION. WHILE THE CAR IS IN MOTION IT IS UNABLE TO DIAL NUMBERS BUT WILL STILL GO INTO MENUS AND START CHANGING SETTINGS WHICH IS A HUGE DISTRACTION FROM THE ROAD WHILE DRIVING. THERE IS NO WAY TO TURN OFF THE SYSTEM AND IF YOU TRY TO MUTE IT WITH THE MUTE BUTTON THE SYSTEM HAS UNLIMITED ITSELF AND CONTINUED TO RAPIDLY CHANGE SETTING OR SELECT DIFFERENT THINGS WITHIN THE MENU ALL THE WHILE MAKING VERY AUDIBLE AND DISTRACTING NOISES. THIS IS A KNOWN ISSUE THAT HAS BEEN SEEN IN MANY FORUMS AND MAZDA HAS NOT DONE ANYTHING TO FIX THIS FOR THEIR CUSTOMERS. MY FEAR IS THAT OF THE FACT THAT IT CAN TAKE YOUR ATTENTION AWAY FROM DRIVING WHILE THIS IS HAPPENING. IT IS NOT A CONSISTENT CONDITION THOUGH AND WILL NOT DO IT FOR DAYS, WEEKS OR MONTHS BUT THEN WILL ALL OF A SUDDEN START UP AGAIN. RESETTING THE SYSTEM DOES NOTHING TO FIX THIS AS WELL AS TURNING THE CAR OFF THEN ON AGAIN. I HOPE THAT THIS ISSUE MAY BE RECALLED AS IT POSES SAFETY HAZARDS FOR ANYONE WITH THIS PROBLEM TO BE DISTRACTED AND NOT PAY ATTENTION TO WHAT IS HAPPENING ON THE ROAD WHICH COULD LEAD TO TRAFFIC COLLISIONS ESPECIALLY IN IN CLIMATE WEATHER.
Jan 31, 2019
TL* THE CONTACT OWNS A 2014 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE HAD STALLED SEVERAL TIMES WITH NO WARNING. THE DEALER HERITAGE MAZDA CATONSVILLE (6616 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, 1-(844) 224-1951) RECHARGED THE BATTERY AS AN INTERIM REPAIR DUE TO THE INTERMITTENT LOSS OF POWER. HOWEVER, THEY HAD NOT PROVIDED A PERMANENT REMEDY SO THE VEHICLE WAS NOT REPAIRED. WITHIN DAYS, THE VEHICLE HAD CONTINUED TO HAVE A LOSS OF POWER AND STALLED. THE MANUFACTURER HAD NO RECALL CAMPAIGN AND HAD ONLY 1 TSB ON THE ELECTRICAL SYSTEM FOR THIS YEAR, MAKE AND MODEL WHICH WAS UNACCEPTABLE TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, INDICATED THAT THERE WAS NO RECALL CAMPAIGN TO PROVIDE A SOLUTION SO THE CONTACT WAS UNCERTAIN IF THE VEHICLE MAY BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Oct 30, 2018
+ 5 more complaints for this component
BACK OVER PREVENTION
8 complaints
Rearview camera flickers or doesn't turn on at times.
Jan 07, 2025
The contact owns a 2014 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jan 02, 2025
The contact owns a 2014 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Nov 07, 2024
The infotainment screen in my Mazda3 developed a large spider crack in the corner. It's available for inspection upon request. It affects my ability to read information on the screen, and partially obstructs my backup camera's image. The problem has been confirmed by both the dealer, who saw the issue firsthand, and Mazda (see Service Alert No.: SA-008/18, issued 02/20/2018 - please note, the spider crack I have is much larger than the ones in the pictures in the Service Alert). There was no warning this issue was going to affect my car, it just happened one day.
Nov 04, 2024
The contact owns a 2014 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera image was distorted. The failure mileage was unknown. VIN tool confirms parts not available.
Apr 11, 2024
+ 3 more complaints for this component
POWER TRAIN
5 complaints
My gear box was popping out of gear at highway speeds into neutral. The service provider informed me the transmission in the car was bad, adding that it the bad transmission caused excessive wear on the clutch-and-flywheel assembly. It later came to my attention that there is an ongoing class action lawsuit in the state of California, represented by Cafferty Clobis Meriwether & Spengel regarding defectively-engineered transmissions of 5- and 6-speed Mazda 3s manufactured between 2010-2015. I had the clutch, flywheel, and transmission all replaced. I cannot be certain that the new OEM transmission part was re-engineered to correct for the original engineering defect and I am greatly concerned that the issues will repeat themselves soon, putting my family and me at risk. I am attaching a letter I sent to Mazda regarding this concern.
Apr 07, 2022
AROUND 68,000 MILES, I BEGAN TO HEAR A SUBTLE WHINING NOISE COMING FROM MY 2014 MAZDA MAZDA3. I WAS UNSURE WHERE IT WAS COMING FROM AND ORIGINALLY THOUGHT IT WAS SOMETHING TO DO WITH THE TIRES. AS TIME PASSED, THE NOISE BECAME LOUDER, EVENTUALLY TO THE POINT WHERE I FELT I NEEDED TO GET IT CHECKED OUT. A MECHANIC TOLD ME IT WAS SOMETHING TO DO WITH THE AUTOMATIC TRANSMISSION BECAUSE THE SOUND WAS EMITTING THERE. HE EXPLAINED TO ME THAT THERE WAS A TECHNICAL SERVICE BULLETIN POSTED BY MAZDA THAT DESCRIBED THE EXACT ISSUE, AND THAT'S WHAT HE'S SURE IT IS. I GOT A SECOND OPINION FROM ANOTHER MECHANIC AND HE EXPLAINED THE SAME THING. THE COST TO REPLACE THE TRANSMISSION WITH A REMANUFACTURED MODEL IS SOMEWHERE IN THE BALLPARK OF $2,000 - $3,500. THE SECOND MECHANIC I WENT TO SHOWED ME THE TECHNICAL SERVICE BULLETIN. AFTER THE DESCRIPTION, THE BULLETIN STATES, "THIS IS CAUSED BY A DAMAGED BEARING IN THE TRANSAXLE DUE TO IMPROPER CONFIGURATION OF THE TRANSAXLE CASE." THIS WOULD BE COVERED UNDER WARRANTY; UNFORTUNATELY, THE ISSUE IS KNOWN ONLY TO HAPPEN RIGHT AROUND 65,000 + MILES, AFTER THE WARRANTY HAS EXPIRED. BECAUSE THE TECHNICAL SERVICE BULLETIN STATES THE ISSUE IS "DUE TO IMPROPER CONFIGURATION", TELLS ME THAT IT IS NOT SOMETHING THAT SHOULD HAVE HAPPENED. IT ONLY HAPPENED BECAUSE OF A MANUFACTURING DEFECT. AFTER TAKING MY CAR TO THE MAZDA SERVICE CENTER, AND BEING TOLD THEY CAN'T DO ANYTHING ABOUT IT, AS WELL AS SPEAKING WITH MAZDA CUSTOMER EXPERIENCE AND EXPLAINING THE SITUATION, MAZDA WAS UNWILLING TO HELP BECAUSE MY VEHICLE IS NO LONGER IN WARRANTY. I BELIEVE THAT BECAUSE THIS ISSUE WAS DUE TO 'IMPROPER CONFIGURATION' MAZDA SHOULD ISSUE A RECALL. THE TECHNICAL SERVICE BULLETIN TO REFERENCE FOR THIS COMPLAINT IS BULLETIN NO: 05-005/15 OR NHTSA TSB # 10105626.
Oct 29, 2020
MY DAUGHTER'S 2014 MAZDA3 TRANSAXLE WAS MAKING A WHINING NOISE. UPON DOING AN INTERNET SEARCH, WE DISCOVERED A TECHNICAL SERVICE BULLETIN (TSB) THAT ADDRESSED THIS SITUATION. THE TSB #'S ARE 05-008/16, 05-005/15 AND 05-004/14, AND MENTIONED A BEARING IN THE TRANSAXLE WILL BE DAMAGED DUE TO AN IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. IN OTHER WORDS THE TRANSAXLE CASE WAS MANUFACTURED INCORRECTLY AND THE TRANSMISSION CANNOT BE REBUILT. WE VISITED SEVERAL MAZDA DEALERS WHOM VERIFY THE TSB ADDRESSED THE SITUATION. MAZDA WOULD NOT COVER THE $5,000 COST TO REPLACE THE TRANSAXLE EVEN THOUGH THEY KNEW AT THE TIME THE CAR WAS PURCHASED OF THE IMPENDING PROBLEM, AND THAT IT WAS ONLY A MATTER OF TIME BEFORE THE TRANSAXLE WOULD EVENTUALLY FAIL, MOST LIKELY ONCE OUTSIDE OF THE WARRANTY PERIOD, WHICH IS JUST WHAT HAPPENED. THE TRANSAXLE FAILED AT 70,000 MILES, 10,000 MILES OVER THE 60,000 MILE WARRANTY, BUT IT WAS WELL WITHIN THE 5 YEAR WARRANTY PERIOD. WE DISCUSSED THE ISSUE WITH AT LEAST A DOZEN LOCAL TRANSMISSION REPAIR SHOPS FOR ALTERNATIVES AVAILABLE. ADDITIONALLY WE ALSO SUBMITTED AN AUTO COMPLAINT FORM TO THE BETTER BUSINESS BUREAU (BBB), AND SPOKE WITH THE STATE OF WISCONSIN CONSUMER PROTECTOR DEPARTMENT, ALONG WITH THE LEMON LAW AUTO AREA. WE CONTACTED MAZDA USA'S 800# AND THE DEALERSHIP WHERE THE CAR WAS PURCHASED TRYING TO OBTAIN A MORE FAVORABLE RESOLUTION. WITH THE ASSISTANCE OF THE SERVICE MANAGER AND MAZDA ZONE REPRESENTATIVE, MAZDA USA PRESENTED US WITH A FINAL OFFER OF $2,500 FOR A RE-MANUFACTURED TRANS-AXLE. WITH NO OTHER AVENUE AVAILABLE, WE DECIDED TO HAVE THE REPAIR DONE AT A FINAL COST OF $2,572. WE FEEL MAZDA SHOULD HAVE ISSUED A RECALL NOTICE TO FIX THIS SITUATION BACK IN EARLY 2014. THEY KNEW WHICH CARS MANUFACTURED WOULD HAVE THE PROBLEM AND AT WHAT POINT IN TIME THE TRANS-AXLES WOULD FAIL. WE ARE ALL VERY DISSATISFIED WITH MAZDA USA.
Mar 13, 2018
AT APPOX 84000 MILES THE TRANSMISSION SUDDENLY FAILED WITH OUT WARNING. THE CAR WAS BEING DRIVEN ON A TRIP FROM ALABAMA TO NORTH CAROLINA. MY WIFE WAS DRIVING AND HAD JUST TURNED OFF THE HIGHWAY TO GO TO HER FRIENDS HOUSE.
Sep 22, 2017
I INITIALLY HAD ISSUE GETTING INTO AND OUT OF THE 3RD AND 4TH GEAR (MANUAL TRANSMISSION CAR). I COULD FEEL GEARS GRINDING DURING SHIFTING (WITH THE CLUTCH FULLY DEPRESSED). THE DEALER REPLACED THE THIRD GEAR. AFTER THE FIX, THE CAR NOW HAS DIFFICULTY GETTING INTO AND OUT OF GEAR 2 AND 3. THIS PROBLEM IS INTERMITTENT BUT IS MORE NOTICEABLE AFTER THE INITIAL START-UP OF THE CAR, ESPECIALLY IF THE WEATHER IS COLD (50F OR COLDER). WITH THE CLUTCH FULLY PRESSED, I CAN STILL FEEL THE GEAR ROTATING AND GRINDING DURING SHIFTING. WHEN THE CAR IS COLD, A LOT OF FORCE IS NEEDED TO SHIFT THE CAR INTO 2ND AND 3RD GEAR. THE SHIFTING ISSUE IS LESS NOTICEABLE WHEN ONCE THE CAR HAS BEEN OPERATING FOR 20MINS. *TR
Nov 14, 2014
VISIBILITY/WIPER
4 complaints
Recall for backup camera has not yet been remedied since September, 2023 issuance. Backup camera still flickers.
Feb 24, 2024
MALFUNCTION LEVER WIPER-COMB SWITCH.
Jul 10, 2022
ON OR ABOUT AUGUST 18TH, I WAS DRIVING THROUGH SLOW-DOWN TRAFFIC PASSING THE SCENE OF A MULTI-CAR ACCIDENT ON HIGHWAY 101 IN SAN MATEO COUNTY, CA AT 35-40 MPH. WITHOUT WARNING, THE MOONROOF GLASS EXPLODED. (IT WAS CLOSED AT THE TIME.) THERE WAS NO LOUD NOISE PRECEDING THE EVENT, AND NO SIGN OF ANY FOREIGN OBJECT STRIKING THE CAR, NOR AMONG THE DEBRIS. A WEEK LATER, I HAD THE GLASS REPLACED AT PUTNAM MAZDA IN BURLINGAME, CA. I PAID FOR THE REPAIR OUT OF POCKET (US$790.61). BUT IN TALKING TO THE SERVICE REP, HE CONFIRMED THAT NO OUTWARD CAUSE FOR THE FAILURE WAS APPARENT. ALL GASKETS AND SEALS WERE INTACT AND INSTALLED CORRECTLY, ALL MOUNTING POINTS WERE WITHIN TOLERANCES, AND THE SUNROOF OPERATED NORMALLY. THE ONLY SIGN OF AN ISSUE WAS THE ACTUAL BROKEN GLASS. AT THIS TIME I WAS TOLD I WAS THE THIRD MAZDA3 OWNER THAT WEEK TO COME IN FOR A MOONROOF REPAIR (THE SECOND ONE THAT VERY DAY). THIS POINTS MORE TO A LATENT DEFECT IN THE MATERIAL/PART, RATHER THAN A FORCE MAJEURE SITUATION. AND SEEING AS THE CAR WAS REPAIRED AT A MAZDA DEALERSHIP WITH MAZDA-APPROVED PARTS, THAT LEAVES ME CONCERNED THAT THIS EXACT SAME FAILURE MIGHT HAPPEN AGAIN IN THE FUTURE. I REACHED OUT TO MAZDA USA, AND MY REQUEST TO HAVE MY EXPENSES REIMBURSED WAS DENIED BECAUSE WITHOUT "INSPECTION OR DIAGNOSIS FROM THE DEALER WE WOULD NOT BE ABLE TO REVIEW FOR REIMBURSEMENT". IT SHOULD BE NOTED THAT THE MAZDA DEALERSHIP THAT PERFORMED THE REPAIR RECOMMENDED THAT I SEEK OUT A GOODWILL REIMBURSEMENT FROM MAZDA USA.
Nov 20, 2017
THE REAR VIEW MIRROR IS SO LOW ON THE FRONT WINDSHIELD THAT IT MAKES ANYTHING TO THE LEFT OF CENTER OF THE CAR, VERY DIFFICULT TO SEE. I RENTED THIS CAR. I CANT BELIEVE THEY ARE ALLOWED TO POSITION THE REAR VIEW MIRROR AS SUCH. IT IS A SAFETY HAZARD. *TR
Aug 20, 2014
PARKING BRAKE,SERVICE BRAKES
4 complaints
I BOUGHT MY 2014 MAZDA 3 IN NOVEMBER 2013. DURING THE FIRST 6 MONTHS OF PURCHASING THE CAR, MY DIVER SIDE REAR CALIPER FROZE CAUSING ME TO PAY ALMOST 900 DOLLARS TO REPLACE THE CALIPER, BOTH REAR PADS, BOTH REAR ROTORS, AND LABOR. A MAJOR REASON FOR THE INFLATED PRICE WAS DUE TO THE CALIPERS BEING A SPECIALTY ITEM WHICH NOT ONLY MADE THEM EXTREMELY EXPENSIVE BUT ALSO TOOK WEEKS TO GET DELIVERED. FAST FORWARD ANOTHER FIVE MONTHS LATER MY REAR SIDE PASSENGER CALIPER FROZE. SO, ONCE AGAIN I HAD TO PAY CLOSE TO 900 DOLLARS AND WAIT WEEKS FOR THE CALIPER TO COME IN. I WAS TOLD BY MULTIPLE MAZDA CERTIFIED MECHANICS AS WELL AS THE MAZDA DEALERSHIP SHOP MANAGERS TO KEEP MY RECEIPTS BECAUSE THE BRAKES I HAD WERE FREEZING ON A LOT OF THE NEW STYLE 2014 MAZDA 3S. FINALLY IN 2017, THE RECALL FINALLY POSTED. I CALLED THE DEALERSHIP I BOUGHT THE CAR FROM, CENTRAL MAZDA IN PLAINFIELD, CT, AND WAS TOLD MY VIN DIDN'T HAVE A RECALL ASSOCIATED WITH IT. APPARENTLY, EVEN THOUGH MY CAR HAD THE EXACT PART THAT WAS BEING RECALLED, AS WELL AS THE ISSUES DESCRIBED IN THE RECALL FITTING EXACTLY TO MY ISSUE, MY CAR WAS MADE IN 2013 WHICH THE RECALL DID NOT INCLUDE. I WAS TOLD TO CALL MAZDA TO SEE IF SOMETHING COULD BE DONE DUE TO MY SITUATION OBVIOUSLY BEING EXACTLY WHAT THE RECALL WAS POSTED FOR. UNFORTUNATELY, ONCE AGAIN I WAS TOLD BY MAZDA THAT MY ISSUE WAS DIFFERENT FROM THE RECALL DUE MY CAR BEING MANUFACTURED BEFORE THE DATE FOR THE RECALLED CARS. IN CONCLUSION , I WAS STIFFED WITH A BILL FOR ALMOST 2,000 DOLLARS WITHIN THE FIRST YEAR OF BUYING A BRAND NEW CAR, AS WELL AS WEEKS OF HEADACHES DUE TO NOT HAVING MY CAR. I HAVE HAD A GREAT EXPERIENCE WITH THE CAR AFTER THIS ISSUE WAS FINALLY FIXED, BUT I WILL NEVER BUY A OTHER MAZDA DUE TO THE WAY I WAS TREATED. IF IT WASN'T FOR THE MANIPULATIVE WAY MAZDA CLAIMED NO RESPONSIBILITY, I WOULD BE A RETURNING MAZDA CUSTOMER.
Apr 07, 2019
I NOTICED THAT MY PARKING BRAKE (EMERGENCY BRAKE) DID NOT FEEL AS STURDY AS IT HAD BEEN. IT FELT AS IF IT HAD NOT BEEN FULLY PULLED UP, BUT IT HAD BEEN. I DROVE TO MY DESTINATION AND PARKED THE CAR IN A PARKING LOT, WHICH WAS FLAT. I TRIED TO PULL THE PARKING BRAKES, BUT IT WOULD NOT GO UP AT ALL. IF I HOLD ON TO THE PARKING BRAKE, IT WORKS, BUT THE LEVER WILL NOT STAY UP. THERE IS A RECALL ON PARKING BRAKES FOR THIS MODEL, BUT NOT FOR MY VIN. THIS SHOULD BE INVESTIGATED. I BELIEVE THE RECALL SHOULD REACH A WIDER SPAN OF MAZDAS THIS MODEL.
Mar 23, 2019
PARKING BRAKES WILL NOT HOLD CAR, EVEN AFTER ADJUSTING THE PARKING BRAKE CABLE.
Oct 14, 2018
TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE EMERGENCY BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WYOMING VALLEY PORSCHE, AUDI, MAZDA, VOLKSWAGEN AND KIA (126 NARROWS RD LARKSVILLE, PA 18651 (570) 288-7411), BUT NO FAILURE WAS FOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE CALIPER WAS STICKING TO THE BRAKE ROTOR, AND THE CALIPER AND HOUSING NEEDED REPLACEMENT DUE TO EXCESSIVE RUSTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT NOTIFIED THE MANUFACTURER OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,00.
Dec 04, 2017
ENGINE
4 complaints
WHILE MERGING ONTO THE HIGHWAY AND ACCELERATING TO HIGHWAY SPEEDS, THE CAR LOST POWER, THE CHECK ENGINE LIGHT FLASHED, THE TRACTION LIGHT CAME ON, AND THE CHECK TIRE PRESSURE CAME ON ALL AT THE SAME TIME. THE CAR ALSO WOULD NOT ALLOW ME TO ACCELERATE PAST 35-40 MPH. AFTER TAKING IT TO THE DEALERSHIP, IT WAS DETERMINED THAT ONE OF THE FOUR ENGINE COILS NEEDED TO BE REPLACED. A MONTH AND HALF LATER, THE SAME THING HAPPENED AND ANOTHER ENGINE COIL IS NEEDING REPLACEMENT.
Feb 27, 2019
ON FEBRUARY 23, 2015, I PURCHASED A NEW 2014 MAZDA 3 S GRAND TOURING SEDAN WITH TECHNICAL PACKAGE, VIN # [XXX]. THE VEHICLE CURRENT MILEAGE IS 5,470. SINCE PURCHASE, THIS CAR HAS HAD A STALLING PROBLEM THAT IS INTERMITTENT, UNPREDICTABLE, AND NOT REPRODUCIBLE ON DEMAND. STALLING MEANS IT DOES NOT RESPOND TO NORMAL PRESSURE ON THE ACCELERATOR, AND LITERALLY COASTS FOR A PERIOD OF TIME. THIS TIME MAY VARY FROM 2 TO 10 SECONDS IN A GIVEN INSTANCE. DURING THIS TIME THE MOTOR IS RUNNING, THERE IS NO CHECK ENGINE LIGHT, AND NO CODES ARE THROWN. I HAVE LEARNED THAT QUICKLY REPEATED PRESSING OF THE ACCELERATOR MAY HELP TERMINATE THE STALLING. COMMON FACTORS WHEN STALLING OCCURS SEEM TO BE WHEN THE ENGINE IS WARM. THE CAR HAS BEEN DRIVEN FOR A WHILE, AND THEN THE CAR HAS BEEN PARKED FOR A SHORT TIME, RESTARTED, AND MOVED BACK TO TRAFFIC FOLLOWED BY A 90 DEGREE RIGHT OR LEFT TURN OR CAR IS DRIVING NORMAL ROUTE THEN STOPS FOR A STOP LIGHT/STOP SIGN OR TRAFFIC, FOLLOWED BY A 90 DEGREE RIGHT OR LEFT TURN. IN BOTH THESE SCENARIOS, THERE IS A SHARP TURN. THE CAR WILL JUST FINISH THE TURN AND THEN STALL WHEN THE ACCELERATOR PEDAL IS PRESSED. IT SHOULD GO WITHOUT SAYING THAT IF THIS PROBLEM OCCURS AT THE WRONG TIME, IT COULD BE A MAJOR SAFETY HAZARD TO LIFE AND PROPERTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 05, 2015
IN PARKING GARAGE, TURNING INTO PARKING SPOT. CAR ENGINE REVVED UP, AND CAR ACCELERATED INTO THE GUARD RAIL, SMASHING THE FRONTEND OF THE VEHICLE AND DAMAGING THE RADIATOR. DRIVER DID NOT PUT FOOT ON THE GAS; CAR LUNGED FORWARD ON IT'S OWN. THE AIRBAG DEPLOYED, AND DRIVER HAD DARK BRUISES ON ABDOMEN, LEFT ANTERIOR THIGH, AND LEFT SIDE OF NECK D/T SEAT BELT, AND ALSO HAD MINOR WHIPLASH. FORTUNATELY, NO OTHER CARS OR PEOPLE WERE AROUND WHEN CAR ACCELERATED. ALSO, HAD THE CAR HAD MORE THAN JUST A FEW FEET TO RUN INTO SOMETHING, THE DRIVER WOULD HAVE BEEN INJURED WORSE. PRIOR TO INCIDENT, CAR ENGINE REVVED UP FOR SEVERAL SECONDS ON ITS OWN TWICE WHILE DRIVING DOWN THE HIGHWAY.
May 17, 2015
MY VEHICLE IS EQUIPPED WITH STANDARD "PUSH-BUTTON" START WHICH IS USED IN CONJUNCTION WITH A RADIO CONTROLLED "KEY FOB." WHILE STANDING WITHIN A CLOSE PROXIMITY TO THE VEHICLE, THE DOORS WILL UNLOCK WITH THE TOUCH OF A BUTTON ON THE DOOR HANDLE AND THE VEHICLE WILL START WITH THE TOUCH OF THE INTERIOR START BUTTON AND THE BRAKE PEDAL PUSHED DOWN. THE SAME INTERIOR START BUTTON IS PUSHED AGAIN TO TURN OFF THE ENGINE. ON APRIL 15, 2015, AFTER PARKING THE VEHICLE, I PUT THE CAR IN PARK, ENGAGED THE HAND BRAKE, AND EXITTED THE CAR, FORGETTING TO PUSH THE INTERIOR START BUTTON TO TURN OFF THE ENGINE. I LEFT THE VICINITY OF THE VEHICLE (ABOUT 100 YARDS AWAY) AND THE CAR ENGINE CONTINUED TO RUN UNTIL I RETURNED, 2 HOURS AND 40 MINUTES LATER TO TURN THE CAR OFF. MY LOCAL MAZDA DEALER SAID THIS WAS NORMAL AND THERE WAS NO BUILT-IN SAFETY MECHANISM TO PREVENT THE CAR ENGINE FROM RUNNING WHILE THE "KEY FOB" WAS NO WHERE NEAR THE CAR. IMAGINE THE SAFETY CONCERNS ASSOCIATED WITH THIS? IF THE CAR WERE PARKED IN A RESIDENTIAL GARAGE, THE RESULTS WOULD HAVE BEEN DISASTEROUS. WHY DOESN'T THE ENGINE AUTOMATICALLY CUT OFF WHEN THE KEY FOB IS A CERTAIN DISTANCE FROM THE VEHICLE? WHY ISN'T THE ALERT (A SHORT SERIES OF BEEPS IDENTICAL TO OTHER BEEPS THE CAR MAKES WHEN LOCKED) DISTINCTIVE AND ALARMING? THIS IS A SERIOUS, LIFE-THREATENING SITUATION ASSOCIATED WITH THE USE OF KEYLESS START ENGINES THAT NEEDS TO BE ADDRESSED. *TR
Apr 17, 2015
VEHICLE SPEED CONTROL
4 complaints
I WAS TURNING SLOWLY INTO A PARKING SPACE BETWEEN TWO PARKED CARS WITH MY FOOT ON THE BRAKE. APPROXIMATELY 1/4 TO 1/3 OF THE WAY INTO THE SPACE THE CAR SUDDENLY ACCELERATED (MY FOOT STILL ON THE BRAKE). IT JUMPED THE CURB, CROSSED OVER THE SIDEWALK, "TOOK OUT" 2 PILINGS AND LARGE FLOWER BOX AND THEN STOPPED. ENGINE WAS STILL RUNNING. IT HAPPENED IN A MATTER OF SECONDS AND I HAD NO TIME TO REACT IN ANY WAY. CAR HAD TO BE WINCHED OFF OF THE PILINGS WHICH NOW HAVE TO BE RESET APPROX. 15" - 18" INTO THE GROUND. I HAVE PHOTOS TAKEN BY A NEIGHBOR, BUT DO NOT KNOW HOW TO UPLOAD THEM. TOW TRUCK DRIVER TOOK SOME TO SHOW TO THE INSURANCE ADJUSTER.
Aug 21, 2017
MOMENTS AFTER DRIVING MY 2014 MAZDA 3, I NOTICED THE BLUE COOLANT DASHBOARD ICON WAS LIT SIGNALING THE COOLANT IS COLD. AS I DROVE WITHOUT TOUCHING THE ACCELERATOR, THE CAR ABRUPTLY ACCELERATED AND I HAD TO SLAM ON THE BRAKES SO I WOULD NOT REAR END THE CAR IN FRONT OF ME. PLUS, I NOTICED THE COOLANT DASHBOARD ICON TURN OFF ALSO. THE CRUISE WAS COMPLETELY OFF!
Nov 09, 2016
7/27/16 3:30 PM WEATHER CLEAR AND DRY ' TEMPERATURE 78 DEGREES MILEAGE ABOUT 24,000 ALL REGULAR MAINTENANCE UP TO DATE I ACCELERATED ONTO WASHINGTON SR 520 EASTBOUND AT EXIT 51 TO GET UP TO MERGING SPEED. I KEPT THE CAR IN SECOND GEAR AND THE ENGINE REVVED TO ABOUT 5,000 RPM. I DON'T THINK I HAVE EVER DRIVEN THE CAR OVER 4500 RPM IN THE NEARLY 3 YEARS I HAVE OWNED IT. I AM NOT SURE WHY I DIDN'T SHIFT INTO THIRD AS I USUALLY DO. THIRD GEAR IS MY DEFINITELY MY PREFERRED GEAR FOR THIS MANEUVER AND IT ALWAYS WORKS WELL FOR MERGING ONTO A HIGH SPEED HIGHWAY. I WAS GREETED WITH MULTIPLE FLASHING IDIOT LIGHTS FOR ENGINE, TIRE PRESSURE AND ANTI-SKID. THE THROTTLE WAS UNRESPONSIVE AND I WAS NOT ABLE TO MERGE ONTO THE HIGHWAY SAFELY AS MY SPEED DROPPED RAPIDLY FROM ABOUT 45 TO 30. I LIMPED ALONG IN THE FIRST LANE AT ABOUT 30 MPH, I TRIED TO TURN ON MY EMERGENCY FLASHERS BUT I DON'T THINK THEY WORKED. I AM NOT CERTAIN OF THIS LAST POINT AS I WAS PANICKED THAT THE ENGINE HAD APPEARED TO QUIT JUST HAS I WAS MERGING INTO HEAVY RUSH HOUR TRAFFIC THAT WAS MOVING AT ABOUT 60-65 MPH. I COULD NOT GET ANY POWER IN ANY GEAR AND TRIED FEATHERING THE THROTTLE. I PULLED OFF THE HIGHWAY AT THE NEXT EXIT ' ABOUT 1 MILE. I SHUT OFF THE ENGINE AND LET IT REST FOR ABOUT 30 SECONDS. WHEN I TURNED THE CAR BACK ON, EVERYTHING APPEARED NORMAL. NO IDIOT LIGHTS AND THE THROTTLE RESPONDED NORMALLY. I WAS ABLE TO DRIVE THE LAST COUPLE OF MILES HOME WITHOUT INCIDENT. I ABSOLUTELY LOVE THIS CAR BUT THIS INCIDENT SCARED THE CRAP OUT OF ME.
Aug 02, 2016
MY MOTHER WAS DRIVING MY CAR ON THE LONG ISLAND EXPRESSWAY WITH 2 PASSENGERS IN THE CAR. SHE WAS DRIVING AROUND 60 MPH WHEN THE CAR SUDDENLY ACCELERATED BY ITSELF. IN A MATTER OF A FEW SECONDS THE CAR WENT FROM 60 MPH TO OVER 120 MPH. SHE TRIED PRESSING THE BRAKE PEDAL AS HARD AS SHE COULD BUT THE CAR WOULD NOT RESPOND. SHE HAD TO *JSDODGE ABOUT 7 CARS AS SHE TRIED TO GET THE CAR TO SLOW DOWN. SHE THEN PULLED THE EMERGENCY BREAK BUT THE CAR WAS MOVING SO FAST THAT IT BARELY SLOWED THE CAR DOWN. SHE GOT HER CAR TO THE SIDE (LAST LANE) OF THE HIGHWAY AND DECIDED TO PRESS THE PUSH TO START BUTTON AND THE CAR FINALLY CAME TO A HALT. THERE WAS NOT TOO MUCH TRAFFIC SO SHE WAS ABLE TO SURVIVE THE CARS SUDDEN ACCELERATION WITHOUT GETTING HURT OR DAMAGING THE CAR. A WITNESS ON THE HIGHWAY SAW MY MOTHERS CAR SPEEDING OUT OF CONTROL AND CALLED THE POLICE. THE POLICE CAME AND FILLED OUT A POLICE REPORT AND LEFT. WE GOT THE CAR TOWED TO A MAZDA DEALERSHIP AND LEFT IT THERE OVERNIGHT SO THEY COULD FIGURE OUT THE ISSUES AS THERE WAS CLEARLY A DEFECT WITH THE CAR. THEY CALLED US BACK SAYING THAT EVERYTHING WAS CHECKING OUT NORMAL ON THE CAR AND THEY DECIDED TO HAVE THE CAR TECHNICIAN DRIVE THE CAR HOME AND BACK TO WORK THE NEXT TIME IN AN ATTEMPT TO DUPLICATE THE ISSUE. THEY CALLED US THE NEXT DAY SAYING THEY DROVE THE CAR 58 MILES AND COULD NOT DUPLICATE THE ISSUE AND TOLD US THAT WE HAD TO PICK UP THE VEHICLE. THEY SAID THAT MY FAMILY FEELING SAFE IN THE MAZDA VEHICLE WAS THEIR PRIORITY BUT THAT WAS CLEARLY NOT THE CASE. THEY REFUSED TO TAKE RESPONSIBILITY IF THIS PROBLEM HAPPENED AGAIN AND WE GOT INTO AN ACCIDENT AND ALSO REFUSED TO PROVIDE US WITH A LOANER CAR OR A REPLACEMENT VEHICLE OR PROVIDE ASSISTANCE IN TRADING IN THE CAR FOR A NEW ONE. THEY SAID THEY HAD DONE ALL THEY COULD AND UNTIL THIS HAPPENED AGAIN THEY WOULD NOT BE ABLE TO ASSIST US. MY MOM COULD'VE DIED IN THAT CAR. *JS
Jul 27, 2014
FUEL SYSTEM, GASOLINE
3 complaints
The contact owns a 2014 Mazda Mazda3. The contact stated that while parked, the vehicle had smelled gas fumes in the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a plastic fuel pump module in the gas tank had corroded and the seam of the gas tank had leaked. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 158,500.
Oct 12, 2023
The contact owns a 2014 Mazda Mazda3. The contact stated that an abnormal odor was detected while the vehicle was turned on or off. The vehicle was taken to an independent mechanic, where the failure was related to NHTSA Campaign Number: 16V684000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Mar 14, 2023
The contact owns a 2014 Mazda Mazda3. The contact stated that after refueling the vehicle, he could smell fuel fumes inside and outside of the vehicle. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V684000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 32,000.
Sep 26, 2022
ELECTRICAL SYSTEM,ENGINE
3 complaints
OCCASIONALLY THE ENGINE WILL HESITATE WHEN ACCELERATING, AND THEN THE CHECK ENGINE LIGHT, TPM, AND STABILITY CONTROL LIGHT WILL ILLUMINATE ON THE DASH. LESS FREQUENTLY, THE ENGINE WILL OCCASIONALLY STALL WHILE DRIVING OR WHILE SITTING AT A STOP LIGHT. THE LIGHTS ON THE DASHBOARD WILL REMAIN ILLUMINATED, SO I DO NOT THINK IT'S A TOTAL LOSS OF POWER.
Jan 02, 2019
ON NUMEROUS OCCASIONS WHEN I ATTEMPT TO ACCELERATE, THE VEHICLE DOES NOT MOVE FORWARD AND FEELS LIKE IT MIGHT BE JAMMED. THE CAR WILL THEN PROPEL INTO GEAR CAUSING MY VEHICLE TO SKID OUT. THE PROBLEM IS INTERMITTENT. IT APPEARS TO BE HAPPENING THE WORST WHEN MAKING RIGHT HAND TURNS. THIS HAS RESULTED IN ONE ACCIDENT, AND TWO NEAR FATAL ACCIDENTS.
Sep 27, 2017
TL* THE CONTACT OWNS A 2014 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE POWER MODULE NEEDED TO BE UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,600 AND THE CURRENT MILEAGE WAS 9,200. UPDATED 07/16/14 MA
May 05, 2014
SEAT BELTS
3 complaints
REAR PASSANGER SEAT BELT FAILED IN LOCK POSITION NOTHING IN IT NO CANDY ECT AND STUCK IN THE OPEN POSITION REFUSES TO LOCK BELT CURRENT MILEAGE 37989 JUST OUT OF BUMPER TO BUMPER WARRANTEE
Jul 07, 2018
THE PASSENGER SEAT BELT HAD A TENSIONER THAT WAS BROKEN FROM EITHER RIGHT OFF THE DEALER'S LOT OR SHORTLY AFTER. UNDER HARD BRAKING, MY WIFE HIT THE DASHBOARD INSIDE THE CAR ONCE AS A PASSENGER. I SHOULD HAVE BROUGHT IT IN EARLIER. I JUST BROUGHT IT IN TODAY (6/20/2017) TO THE MAZDA DEALER (PUTNAM MAZDA IN BURLINGAME, CA) AND THEY DISCOVERED THE SEATBELT'S TENSIONER IS BROKEN INTERNALLY. THEY ARE REPLACING IT, THOUGH THE PART IS BACKORDERED UNTIL JULY. THERE IS REASONABLE SUSPICION TO BELIEVE MORE THAN MY VEHICLE MAY HAVE BEEN AFFECTED.
Jun 20, 2017
CINTURON DE SEGURIDAD CHOFER NO CIERR AL ASIENTOA DRIVER SAFETY BELT DOES NOT ATTACH TO THE SEAT ## VIN FAILED ## [XXX], MAZDA, 3, 2014 ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 26, 2017
PARKING BRAKE
2 complaints
The contact owns a 2014 Mazda Mazda3. The contact stated that he had received notification of NHTSA Campaign Number: 17V393000 (Parking Brake) five years ago and the vehicle was taken to the dealer for recall repair. However, the dealer informed the contact that the vehicle passed the inspection test and did not need to be repaired. The contact stated upon starting the vehicle and driving from a complete stop, the vehicle drove sluggishly because the parking brake was not properly disengaged. The contact stated that the failure had been reoccurring and he would slide underneath the vehicle to manually disengage the parking brake. The contact stated the failure caused the brake pads and rotors to overheat. The contact was unsure whether a warning light was illuminated. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V393000 (Parking Brake) as the VIN was no longer included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
Jun 27, 2022
TL* THE CONTACT OWNS A 2014 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BOMMARITO MAZDA WEST, LOCATED AT 15736 MANCHESTER RD, ELLISVILLE, MO 63011; (636) 391-0073) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Aug 28, 2017
SUSPENSION
2 complaints
WHEN DRIVING ON CITY STREETS ON UNEVEN PAVEMENT, THE CAR EMITS POPPING AND SQUEAKS FROM THE SUSPENSION. WHEN GETTING IN INTO A PARKING LOT, THE CAR PRODUCES A CLUNKING NOISE THAT EMANATES FROM THE FRONT OF THE CAR. ALSO WHEN WINDING AND UNWINDING THE STEERING WHILE PARKING THE CAR OR MOVING SLOWLY, AGAIN THE VEHICLE EMITS CLUNKING NOISES FROM THE SUSPENSION. TODAY IS 10/7/2020, I HAVE PURCHASED THE VEHICLE FROM MY NEXT DOOR NEIGHBOR WHO WAS THE FIRST OWNER OF THIS CAR. THE VEHICLE HAS BEEN MAINTAINED REGULARLY AT THE LOCAL MAZDA DEALERSHIP AND HAS NO OUTSTANDING RECALLS. I TOOK THE CAR TO THE MAZDA DEALERSHIP, THEY INFORMED THAT THERE IS A TSB SINCE 2016 ON THIS SPECIFIC ISSUE AND WILL COST $600 TO REPAIR.
Oct 07, 2020
TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS IN THE RAIN, THE CONTACT HEARD A CREAKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CABRERA AUTO (CARR #2 KM 82.2 SALIDA EXPRESO HATILLO, PR-2, ARECIBO, 00614, PUERTO RICO) WHERE IT WAS DIAGNOSED AS FUNCTIONING NORMALLY. THE VEHICLE WAS THEN TAKEN TO MAZDA DE LA KENNEDY (MARGINAL AVE. KENNEDY, KM 2.1, URB. INDUSTRIAL BECHARA, PUEBLO VIEJO, SAN JUAN, 00920 PUERTO RICO) WHERE IT WAS DIAGNOSED THAT THE BUSHINGS ON THE FRONT DRIVER AND PASSENGER SIDES HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO MAZDA KENNEDY WHERE IT WAS DIAGNOSED THAT THE SHOCKS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AGAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO KENNEDY MAZDA WHERE IT RECEIVED AN UNKNOWN DIAGNOSIS AND REPAIRS; HOWEVER, THE FAILURE RECURRED. THE CONTACT HAD ANOTHER APPOINTMENT SCHEDULED WITH MAZDA KENNEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,198.
Aug 01, 2017
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
MY CAR HAS BEEN STALLING WHILE I'M DRIVING
Mar 02, 2020
TCS MALFUNCTION. 'TRANSMISSION CONTROL SYSTEM' SYMBOL IS CAR WITH SKID MARK ON THE BOTTOM. TAKE TO DEALER RIGHT AWAY.
Apr 16, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE SPEEDOMETER DECREASED TO ZERO AND THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. ALL OF THE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,700.
Jun 02, 2015
TL* THE CONTACT OWNS A 2014 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CHECK ENGINE, TRACTION, AIR PRESSURE, AND BRAKE WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 3,500.
May 22, 2014
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
I HAVE HAD TWO CONTINUOUS ISSUES WITH MY 2014 MAZDA 3; THE NAVIGATION SYSTEM SHUTS DOWN AND THEN BEGIN A CYCLE OF CONTINUOUSLY SHUTTING DOWN A REBOOTING AND THE HEADS UP DISPLAY AT TIMES DOES NOT POP UP WHEN I START THE VEHICLE.THE ONLY WAY TO STOP THIS IS TO PULL OVER, SHUT OFF THE CAR AND THEN START IT BACK UP AGAIN (THIS GENERALLY FIXES BOTH THE NAVIGATION AND HUD ISSUE, ALTHOUGH THESE ISSUES DO NOT SEEM TO BE RELATED AS THE HAVE NOT OCCURRED AT THE SAME TIME BEFORE.) THIS CERTAINLY SEEMS LIKE A SOFTWARE ISSUE AS REBOOTING DOES FIX THE PROBLEM. THIS HAPPENED MULTIPLE TIMES AND MOSTLY OCCURS AT THE END OF LONG TRIPS, WHEN I NEED IT MOST. IN SOME INSTANCES THIS HAS LED ME TO TAKE WRONG TURNS IN HEAVY TRAFFIC OR FORCED ME TO PULL OVER IN HEAVY TRAFFIC IN ORDER TO FIGURE OUT WHERE I AM GOING. MAZDA NEEDS TO DEAL WITH THESE ISSUES AS THEY CAN POSE A SAFETY HAZARD TO THOSE FOLLOWING THE NAVIGATION DIRECTIONS. AS ALWAYS DO NOT DEPEND SOLELY ON A NAVIGATION SYSTEM, ESPECIALLY THE ONE IN THE 2014 MAZDA3. IT WILL ENTER INTO A CYCLE OF CONTINUALLY SHUTTING DOWN AND REBOOTING WHEN YOU NEED IT MOST. I HAVE BROUGHT MY VEHICLE TO A DEALER TO UPDATE THE SOFTWARE TO THE LATEST VERSION A FEW MONTHS AGO, IT DID NOT FIX THE PROBLEM. I WENT TO A DEALER FOR A RECENT OIL CHANGE I MENTIONED THE PROBLEM AND THEY DID NOT EVEN SEEM TO KNOW WHAT THE LATEST SOFTWARE VERSION WAS OR WHY I WOULD WANT IT UPDATED. I HOPE THAT MOST DEALERS WOULD UPDATE THE SOFTWARE FOR A CAR UNDER WARRANTY WHEN THEY COMPLETE AN OIL CHANGE, OR AT THE VERY LEAST KNOW AND MAKE THE CUSTOMER AWARE A NEWER VERSION OF THE SOFTWARE IS OUT SO AN UPDATE CAN BE SCHEDULED. I PLAN TO COMPLETE THIS UPDATE, BUT NO ONE AT THE MAZDA SERVICE CENTER I WENT TO WAS ABLE TO TELL ME WHAT THE UPDATE CHANGED/FIXED. I AM HIGHLY DISAPPOINTED IN THE VEHICLE'S NAVIGATION AND HUD. CAVEAT EMPTOR WHEN BUYING A YEAR ONE MODEL. *TR
Oct 24, 2014
HAS ANYONE ELSE HAD PROBLEMS WITH THE RADIO SYSTEM. MY RADIO FADES IN AND OUT CONTINUOUSLY. IT PLAYS FINE WHEN I USE THE CD PLAYER OR PLAY PANDORA BUT WHEN I PLAY THE RADIO IT IS HORRIBLE! *TR
May 27, 2014
ENGINE,ELECTRICAL SYSTEM
1 complaint
Odometer Fraud. The contact purchased a 2014 Mazda Mazda3. The contact stated that the vehicle was making an abnormal growling sound. The check engine warning light was illuminated. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 140,000. The vehicle was taken to the local dealer, where it was diagnosed and determined that the motor mounts needed to be replaced. It was later discovered that the Title mileage was 197,687.
Sep 26, 2025
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
The car screen displays, GPS, for calls, radio etc, doesn’t works, it’s off, and the airbags are deactivated and they’re off as well and have to press hard on the brake to get the car to stops.
Jun 27, 2025
ELECTRICAL SYSTEM,BACK OVER PREVENTION
1 complaint
Due to improper design of the rearview camera wiring harness fastener, my rearview camera image has been distorted and flickering for years. There has been no remedy for this issue for many years now and its quite dangerous to have a camera that doesnt work at all.
Nov 30, 2024
ELECTRICAL SYSTEM,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2014 Mazda Mazda3. The contact stated that while driving up an incline at an undisclosed speed, the vehicle temporarily lost motive power, and the contact became aware that the vehicle had failed to shift out of first gear. The contact stated that the vehicle returned to normal functionality; however, the failure recurred several times while driving. Additionally, the contact stated that the instrument panel was functioning erratically, and the instrument panel lights frequently remained illuminated after turning off the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was then taken to an independent mechanic, where it was diagnosed that the head gasket seal had failed, which resulted in an oil leak. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, where it was diagnosed with electrical system failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V173000(Electrical System); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 62,000.
Oct 29, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
There is an existing recall on my car 2014 Mazda 3 dated July 14, 2023 for the glitches with rearview mirror and rearview mirror disconnecting at random. While this has been outstanding for one year Mazda discourages customers from scheduling appointment to get the vehicle inspected and fixed in accordance to the guidance listed in NHTSA recall. I visited Capitol Mazda San Jose on 11/18/23 as well as called them to schedule a check on 7/17/24 but both these times I was informed that there are no parts to be replaced. I believe the remedy listed with NHTSA is not being followed and the customers do not have a timeline to get a resolution to this issue. I'm sharing the remedy listed by NHTSA. "Dealers will inspect vehicles. If inspections verify no concern with the rearview camera image, a wiring harness fastening seal will be added to prevent harness movement. If inspections verify there is image distortion or flickering, the rearview camera will be replaced with a new part and a wiring harness fastening seal will be added." I'm unable to understand if there are efforts by Mazda to provide sufficient labor work to inspect the vehicle and the fastening seals are at all in their timeline. I think NHTSA should assess what progress has been made by Mazda in resolving this critical recall.
Jul 17, 2024
VEHICLE SPEED CONTROL,ENGINE
1 complaint
While accelerating onto a highway, my engine overheating light flashed then stayed on and my acceleration suddenly throttled back and my car started slowing down. I was able to pull over on the shoulder, but there was a close call with a semi bearing down. I had my car towed to a repair shop, where they told me the water jacket had cracked and the overheating caused a blown head gasket. This was repaired and tested. A week later, I got the car up to highway speeds and the engine overheating light flashed again. When I stopped and looked at the engine, there was foamy tan coolant all over the place. Towed it back again and was told the weld had failed. But in trying to find a used cylinder to replace mine, the shop told me that all of their sources said they had no used ones available because the same crack happened on those as well.
Apr 18, 2024
FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
Gas smell / leak from gas tank when more than 7/8 full. Seems to leak from the top. AEB frequently says disabled due to high interior car temperature. Even in winter when temperature below freezing.
Mar 11, 2024
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
Mazda Motors North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda3 vehicles manufactured January 4, 2014, to September 18, 2015. The fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the Inlet Check Valve (ICV) may fail and allow fuel to leak. Consequence A fuel leak in the presence of an ignition source increases the risk of a fire. This is what i seem to be experiencing please expand recall...
Sep 21, 2021
STEERING,ELECTRICAL SYSTEM
1 complaint
ACCORDING TO THE DEALER, THE STEERING SENSOR AND ABS MODULE HAVE GONE BACK. THE CAR HAS ONLY 35,000 MILES ON IT. I SPOKE TO A LOCAL MECHANIC WHO INDICATED THAT THE MODULES ARE FLYING OFF THE SHELVES RIGHT NOW BECAUSE SO MANY OF THEM ARE GOING BAD.
May 03, 2021
WHEELS,UNKNOWN OR OTHER
1 complaint
IT HAS HAPPENED TWICE IN 6 YEARS AND 5 MONTHS. ROAD HAZARD LIKE A TORN WHEEL FROM OTHER CAR OR DIVIDER ON ROAD. IF WHEN DRIVING IT GOES OVER IT DURING NIGHT TIME THE COMPUTER WITHIN THE MAZDA 3 TRIGGERS AUTOMATIC DEFLATION OF THE CAR TIRES.
Aug 03, 2020
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
JULY 2018 I NOTICED THE REAR PASSENGER WHEEL GETTING REALLY HOT AND MAKING A POPPING SOUND AFTER DRIVING IT ON HOT PAVEMENT. THE BRAKE CALIPER WAS STUCK AND I HAD TO GET A NEW ROTOR, REAR DRIVER'S BRAKE CALIPER AND NEW BRAKE PADS. I HAD TO WAIT 3 WEEKS FOR THE CALIPER TO COME IN. THE MECHANIC SAID IT WAS ODD ALL THE OTHER CALIPERS WERE AVAILABLE FOR IMMEDIATE DELIVERY EXCEPT THE REAR PASSENGER ONE. WE LOOKED ONLINE AND NOTICED A RECALL BUT MY VIN WAS NOT INCLUDED. FAST FORWARD 1 YEAR - AUGUST 2019, I WAS SMELLING FUEL AROUND THE DRIVER'S WHEEL WELL AND INSIDE THE VEHICLE AFTER FILL UP. I DIDN'T NOTICE ANY FUEL LEAKING ONTO THE GROUND UNDERNEATH THE CAR. I TOOK THE CAR TO MY MECHANIC AND THERE IS A FUEL LEAK COMING FROM THE SEEM OF THE GAS TANK. THE WHOLE TANK HAS TO BE REPLACED AND POSSIBLY THE FUEL PUMP. ONCE AGAIN I HAVE ANOTHER WAIT FOR THE PARTS FROM MAZDA - AT LEAST A WEEK. THESE ARE 2 VERY EXPENSIVE REPAIRS IN THE MATTER OF A LITTLE OVER A YEAR FOR A CAR WITH 30,000 MILES ON IT. HE SAID WHEN HE LOOKED UNDER THE BACK SEAT HE COULDN'T BELIEVE HOW MUCH FUEL LEAKED OUT. HE SAID FROM LOOKING ONLINE, MY CAR SHOULD HAVE BEEN RECALLED FOR BOTH OF THESE INCIDENTS SINCE OTHER MODELS OF THE SAME YEAR WERE. I CONTACTED MAZDA CORPORATE ABOUT EACH OF THESE ISSUES AND THEY TELL ME MY VEHICLE WAS NOT IMPACTED BY THE RECALL AND THERE IS NOTHING THEY CAN DO SINCE IT'S NO LONGER UNDER WARRANTY.
Aug 28, 2019
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
SAFETY RECALL-ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR WHILE DRIVING ON THE HIGHWAY, WITH MY WIFE AND DAUGHTER IN THE BACKSEAT I NOTICE MY BATTERY LIGHT COME ON. AFTER THAT EVERY WARNING LIGHT ON DASHBOARD CAME ON AND THE CAR BEGAN TO SLOW DOWN EVEN WHEN PRESSING MY FOOT ON THE GAS. THE CAR EVEN TRIED STOPING AND THE STEERING LOCKED UP. WE WERE SUCCESSFULLY ABLE TO GET IT TOWED BUT I BELIEVED THIS HAPPEN BECAUSE THE DEALERS DIDN'T FIX THE RECALL AND INSTAED THEY BYPASSED IT.
Apr 18, 2019
EXTERIOR LIGHTING
1 complaint
LED DAYTIME RUNNING LIGHTS FLICKERING GOING DIM AND THEN BRIGHT WHEN THE HEADLIGHTS ARE TURNED ON, AND THE CAR IS IN GEAR.
Oct 27, 2018
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
AFTER A CAR WASH AT HOME, THE TRACTION CONTROL SENSOR AND THE TIRE PRESSURE MONITOR SENSOR ON THE REAR DRIVER SIDE TIRE BOTH FAILED. THE UNDERLYING SYSTEMS CONTINUED TO FUNCTION BUT DUE TO THE SENSOR FAILURE, WARNING LIGHTS FOR BOTH SYSTEMS SHOWED UP ON THE DASH AND ABS BRAKES WERE UNAVAILABLE. REPAIR REQUIRED REPLACEMENT OF THE ENTIRE ABS MODULE.
Mar 20, 2018
AIR BAGS,VEHICLE SPEED CONTROL,ENGINE
1 complaint
MY 2014 MAZDA 3 SUDDENLY AND UNEXPECTEDLY ACCELERATED AND CRASHED INTO A PARKED TRUCK. THERE WAS AN EYE-WITNESS. HERE IS WHAT HAPPENED: I WAS DRIVING ON A QUIET, DEAD-IN STREET ACCOMPANIED BY MY HUSBAND. I TURNED LEFT INTO THE TURN AROUND AREA AT THE END OF THE STREET. AS I WAS COMING TO A STOP, WITH MY FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELERATED'GOING VERY FAST, VERY QUICKLY. IT LEAPT OVER THE CURB, NARROWLY MISSED A TREE AND A FIRE HYDRANT, PASSED BACK OVER THE STREET I HAD BEEN ON MOMENTS EARLIER, AND CRASHED INTO A PARKED PICK-UP TRUCK. THE AIR-BAGS DID NOT DEPLOY. ALL OF THIS HAPPENED IN 2 TO 3 SECONDS. WE WERE NOT HURT. THE EYE WITNESS WAS IN HIS YARD, WHICH ADJOINS THE TURN-AROUND AREA. AFTER THE ACCIDENT, HE CAME OVER AND ASKED IF I WAS OK. HE ASKED ME IF I COULD TURN MY CAR OFF. THE EYE WITNESS LATER TOLD ME HE HAD SEEN THE WHOLE THING AND THAT I NEVER HAD CONTROL OVER THE CAR. HE SAID HE TOLD THE POLICE THAT HE WAS WATCHING ME TURN MY CAR INTO THE TURNAROUND AREA AND SAW THE CAR SUDDENLY ACCELERATE. HE WANTED ME TO KNOW THAT THERE WAS A MECHANICAL PROBLEM WITH MY CAR. HE TOLD ME THAT WHEN HE APPROACHED THE CAR, IT WAS REVVING AND STILL TRYING TO ACCELERATE INTO THE TRUCK, EVEN THOUGH MY FEET WERE NOWHERE NEAR THE PEDALS. THAT WAS WHY HE ASKED IF I COULD TURN THE CAR OFF. I REMEMBERED BEFORE TURNING THE CAR OFF, THAT I COULD HEAR THE WHINE OF THE ENGINE AS IT SOUNDS WHEN IT IS AT HIGH RPMS. THE UNEXPECTED ACCELERATION AND THE FACT THAT THE AIR-BAGS DID NOT DEPLOY ARE BOTH SERIOUS SAFETY CONCERNS. THE CAR WAS TOWED TO THE MAZDA DEALERSHIP AND THE SERVICE DEPARTMENT CONTACTED MAZDA CORPORATION WHO SENT AN ENGINEER TO CHECK IT OUT. THEY SAID THEY COULD NOT FIND A PROBLEM, BUT THEY PUT AN EVENT DATA RECORDER ON THE CAR TO MONITOR IT. THEY DROVE THE CAR FOR A FEW DAYS AND NOTHING SHOWED UP. THE DEALER BOUGHT THE CAR BACK.
Jul 27, 2016
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
AS I WAS TURNING INTO A PARKING SPOT TO PARK MY CAR, THE CAR ACCELERATED ON ITS OWN AND RAN INTO A CONCRETE WALL. I HAVE HAD ISSUES WITH THIS CAR'S PROGRAMMING, INCLUDING WHEN I TOOK MY CAR IN TO GET FIXED AFTER THE SAFETY RECALL IN JANUARY '16. AS I REALIZED THE CAR WAS ACCELERATING - AND PUSHING ON THE BRAKE WOULD NOT STOP IT - I LIFTED THE EMERGENCY BRAKE. THE CRASH ULTIMATELY STOPPED THE CAR - NOT THE BRAKE OR EMERGENCY BRAKE, AND THE AIRBAG DEPLOYED. LESS CONCERNED ABOUT THE DAMAGE TO THE OUTSIDE OF THE CAR, AND MORE CONCERNED THAT I HAD ZERO CONTROL OVER THE CAR AND ANY ABILITY TO STOP IT.
Jul 11, 2016
SEATS
1 complaint
MY DAUGHTER WAS DRIVING AT 65 MPH ON THE INTERSTATE. THE ROAD WAS STRAIGHT AND SHE WAS TRAVELING IN THE RIGHT HAND LANE WHEN SHE WAS STRUCK FROM BEHIND LEFT OF CENTER BY ANOTHER VEHICLE. HER CAR BOUNCED OFF THE RIGHT SIDE GUARDRAIL AND THEN SPUN ACROSS THE ROADWAY. HER CAR THEN STRUCK THE CONCRETE BARRIER ON THE LEFT SIDE OF THE ROAD. MY DAUGHTER AND HER PASSENGER WERE THROWN BACKWARDS DUE TO THE IMPACT FROM BEHIND AND MY DAUGHTER LOST CONSCIOUSNESS AT THAT POINT. SHE SUFFERED A CONCUSSION AND HAS HAD FREQUENT AND SOMETIMES SEVERE HEADACHES, ALONG WITH BACK AND NECK PAIN SINCE THE ACCIDENT. THE PHOTOS I AM SENDING WERE TAKEN AFTER THE VEHICLE WAS TOWED AND THE DEBRIS FROM THE ROADWAY WAS PLACED IN THE BACKSEAT OF THE CAR WHICH IS FORCING THE SEATS TO BE IN A MORE UPRIGHT POSITION THAN THEY WERE AT THE CRASH SCENE, BUT YOU CAN STILL CLEARLY SEE THAT THE SEATBACKS BROKE. THIS IS A VERY DANGEROUS AND PREVENTABLE PROBLEM THAT NEEDS TO BE ADDRESSED.
Feb 02, 2016
WHEELS
1 complaint
WHILE DRIVING DOWN FREEWAY IN CLEAR WARM WEATHER, THE PASSENGER REAR TIRE HAD THE SIDE WALL BLOW OUT. THIS PRODUCED ABOUT A 2 INCH SQUARE HOLE IN THE TIRE.
Aug 20, 2015
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
HARSH VIBRATION IN CABIN SIMILAR TO AN ENGINE MISFIRE OCCURS RANDOMLY NEAR IDLE OR IMMEDIATELY AFTER IGNITION. THE DEALERSHIP AND MANUFACTURER HAVE BEEN MADE AWARE OF THIS CONCERN AND WERE UNSUCCESSFUL IN REPRODUCING OR ISOLATING SOURCE OF THE VIBRATION. VIDEO DOCUMENTATION OF THE FAILURE DURING ITS OCCURRENCE HAS BEEN PROVIDED TO BOTH PARTIES AND HAS BEEN FORWARDED TO THE SENIOR REGIONAL ENGINEER FOR ANALYSIS. CURRENT OWNER HAS AN OPEN VEHICLE REPURCHASE CLAIM UNDER LEMON LAW WITH THE MANUFACTURER PENDING INVESTIGATION OF FAULT. *TR
Jan 22, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
A FEW TIMES WHEN STARTING UP THE VEHICLE, THE MAZDA EMBLEM POPS UP SLOWLY, THEN FADES AWAY, AND THE LCD SYSTEM SCREEN WILL CONTINUE TO BE A BLANK, BLACK SCREEN WITH NO RESPONSE UNTIL I RESTART THE CAR. ABOUT 7-10 TIMES IT HAS HAPPENED WHERE I'M DRIVING AND ALL OF A SUDDEN THE MUSIC WILL STOP, THEN THE LCD SCREEN SHOWS A MAZDA EMBLEM, AND THE SYSTEM REBOOTS ITSELF. I'M TAKEN NOTES AND HAVE TRIED TO FIND COMMONALITIES WHEN THIS HAPPENS, BUT HAVE NOT YET. I'VE MENTIONED IT EACH TIME I GET A MAZDA OIL SERVICE, BUT THE TECHS NEVER FIND ANYTHING. I ALSO HAVE VIDEO RECORDING OF ONE OF THE INSTANCES WHERE IT LASTED PARTICULARLY LONG.
Dec 20, 2014
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY CAR IS EQUIPPED WITH A PUSH TO START/STOP (KEYLESS) "FEATURE". I PULLED MY CAR INTO THE GARAGE LAST NIGHT (WITH THE RADIO OFF), PRESSED THE START/STOP BUTTON TO STOP THE ENGINE, AND WENT INSIDE. WHEN I WOKE UP THIS MORNING, THE CAR WAS STILL RUNNING, ALL NIGHT INSIDE MY ATTACHED ENCLOSED GARAGE. CO METER MEASURE NON-ZERO PPM LEVELS A FEW HOURS AFTER SHUTTING THE CAR OFF. OTHER THEN THE RADIO, THERE ARE NO OBVIOUS NON-AUDIBLE INDICATIONS THAT THE ENGINE IS RUNNING / NOT RUNNING. ADDITIONAL EXPECTATION WOULD BE THE CAR SHOULD BE SMART ENOUGH TO AUTOMATICALLY SHUT ITSELF OFF AFTER IDLING FOR EXTENDED PERIOD OF TIME. MINE WAS RUNNING IN THE GARAGE FOR ABOUT 6.5 HOURS. *TR
Nov 18, 2014
AIR BAGS,SEAT BELTS,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
STARTING ABOUT A MONTH AFTER WE BOUGHT THE CAR WE NOTICED THAT THE INDICATOR LIGHT FOR THE PASSENGER SIDE AIR BAG WOULD SOMETIMES LIGHT UP INDICATING THAT THE PASSENGER SIDE AIRBAG WAS DEACTIVATED. WE STOP THE CAR AND EXITED THE VEHICLE AND REENTERED THE VEHICLE AND THE LIGHT STARTED TO WORK PROPERLY. OVER THE NEXT SEVERAL DAYS WE NOTICED THAT THE ISSUE WAS HAPPENING MORE OFTEN. WE TOOK THE CAR TO BROWN'S MAZDA IN ALEXANDRIA. AFTER CHECKING THE CAR OUT THEY SAID THERE WAS NOTHING WRONG WITH THE CAR. ON TUESDAY SEPTEMBER 2, 2014 ABOUT 10 DAYS AFTER HAVING THE CAR SERVICED MY WIFE AND I WAS DRIVING ON A LEVEL CITY STREET AROUND 5:48 PM, AT THAT TIME THE INDICATOR LIGHT WAS OFF, WHICH WOULD INDICATE THAT THE AIRBAG AND ACTIVE RESTRAINTS ARE ON AND THAT THE CAR RECOGNIZES THAT THERE IS AN ADULT IN THE PASSENGER SIDE SEAT. A CAR PULLED OUT FROM A SIDE STREET IN TO TRAFFIC CAUSING US TO HARD BRAKE IN ORDER TO AVOID THE ACCIDENT. MY WIFE THAT WAS IN THE PASSENGER SEAT WAS THROWN FORWARD AS IF SHE DID NOT EVEN HAVE A SEAT BELT ON, THE ACTIVE SEAT RESTRAINT DID NOT TIGHTEN AT ALL. THE PASSENGER SIDE AIRBAG LIGHT THAT WAS OFF WAS NOW ON INDICATING THAT THE AIRBAG AND RESTRAINT SYSTEM WAS OFF. SHE WAS SHAKEN BUT THANKFULLY NOT HARMED. AGAIN WE TOOK IT TO THE DEALERSHIP AND THEY HAVE SAID THAT THERE IS NOTHING THEY CAN DO TO FIX IT'S JUST PART OF THE DESIGN AND THAT PEOPLE MY WIFE SIZE SHOULD NOT USE THE CAR. I AM VERY CONCERNED ABOUT DRIVING THE CAR, BECAUSE THERE IS NO WAY TO PREDICT WHEN THE AIRBAG WILL DECIDE TO DEACTIVATE LEAVING THE PASSENGER AT RISK OF INJURY IF THERE WERE A CRASH OR ROLLOVER. *TR
Sep 05, 2014
TIRES,WHEELS
1 complaint
WHILE EXITING A TRAFFIC CIRCLE, I HEARD A POP AND THE CAR SWERVED. I CORRECTED BUT WAS TOO LATE AS THE FRONT WHEEL HIT THE CURBING CAUSING THE ALUMINUM RIM TO CRACK ON THE PASSENGERS SIDE. UPON INSPECTION I FOUND A LARGE RECTANGULAR PIECE OF THE TIRE SIDE WALL MISSING. THE SIDE WALL SEPARATION WAS THE TIRE ON THE PASSENGER REAR SIDE. THE RAPID DEFLATION CAUSED THE CAR TO SWERVE WHILE EXITING THE TURN. FORTUNATELY I WAS TRAVELING AT A LOW RATE OF SPEED! *TR
Jun 30, 2014
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
ON MAY 7, 2014, AT APPROXIMATELY 11:00 PM I PARKED IN A PARKING SPACE, ON A HILL, AT TOWSON WOODS APARTMENT COMPLEX. I TURNED THE CAR OFF WITH THE EMERGENCY BRAKE ENGAGED AT OVER 3/4 OF THE WAY UP. I WAS STANDING ABOUT 10 FEET OUTSIDE MY CAR, WHICH WAS OFF AND STATIONARY, TALKING TO A FRIEND FOR APPROXIMATELY 10-15 MINUTES WHEN MY CAR STARTED TO ROLL BACKWARDS OF ITS OWN ACCORD. I ATTEMPTED TO PUSH IT, WHICH FAILED, AND THEN I JUMPED INTO THE DRIVERS SEAT AND TRIED TO PULL THE EMERGENCY BRAKE UP AS FAR AS IT COULD GO, WHICH DID NOT STOP THE CAR. IT THEN CRASHED INTO THE BUMPER OF ANOTHER CAR. BECAUSE THE WHEEL HAD BEEN TURNED TO THE LEFT WHEN I PARKED, THE CAR HAD ROLLED AT AN ANGLE SO THAT ONLY THE RIGHT SIDE BUMPER MADE CONTACT WITH THE OTHER CAR?S BIG ALUMINUM BUMPER THAT STICKS OUT. AFTER DRIVING THE CAR OUT FROM AGAINST THE BUMPER, I FOUND THERE TO BE COSMETIC DAMAGE THAT INCLUDED THE BUMPER STICKING OUT. (ESTIMATE $855) MAY 16, 2014 AT 9:00 AM. AFTER APPROXIMATELY AN HOUR AND A HALF I WAS TOLD THAT THE TECHNICIANS FOUND THAT THE EMERGENCY BRAKE APPLIED WHEN THE HANDLE WAS APPLIED ALL THE WAY UP, WHICH THEY TERMED ?WITHIN NORMAL OPERATION." HOWEVER, FOR ?PEACE OF MIND,? THEY TOLD ME THAT THEY TIGHTENED THE BRAKE SO THAT NOW IT ONLY GOES UP 5 CLICKS. THE ACTUAL WORDING USED IS ?TECH MADE MINOR ADJUSTMENT SO EBRAKE DOES NOT GO ALL THE WAY UP.? ON MAY 21, 2014, AT APPROXIMATELY 7:05 PM, I STARTED MY CAR AND A FLASHING LIGHT ON MY DASHBOARD APPEARED. THIS IS THE ?BSM OFF? LIGHT, IN REGARDS TO THE BLIND SPOT MONITORING. I READ THE MANUAL AND IT SAID TO CLEAN THE AREA WHERE THE BSM SENSORS ARE, WHICH I DID. IT STILL WAS MALFUNCTIONING SO I DID THE NEXT STEP IN THE MANUAL, WHICH WAS TO TAKE THE CAR TO THE DEALER. ESTIMATE $250 ON JUNE 2 THE PROBLEM HAPPENED AGAIN. THE PARKING BRAKE GOES ALL THE WAY UP. WE ARE TAKING IT BACK TO THE DEALER AGAIN TO HAVE IT FIXED. *TR
Jun 12, 2014
STEERING
1 complaint
BOUGHT NEW VEHICLE AT END OF JANUARY 2014 AND PROBLEMS ARISES FEBRUARY 2014. STEERING OF THE VEHICLE IS FAULTY. WHILE DRIVING VEHICLE CANNOT EASILY MAINTAIN STABLE LINE. TO STAY STRAIGHT HAVING TO KEEP THE WHEEL ABOUT 5 DEGREES TURNED TO THE LEFT. WHILE MAKING SLIGHT RIGHT TURNS, VEHICLE WHEEL BECOMES UNSTABLE AND JERKS LEFT IF GOING ON BUMPS OR DIPS. VERY UNSAFE. DEALER ADMITS THE PROBLEMS BUT WILL NOT REPLACE PART BECAUSE MAZDA ENGINEER SAID ITS WITHIN SAFETY GUIDELINES FOR MAZDA. HOW IS A NEW VEHICLE OK TO DRIVE WHEN IT CAN'T DRIVE STRAIGHT AND TAKES EXTRA EFFORT AND HOLD THE WHEEL AWAY FROM THE NORM TO DRIVE? *TR
Mar 24, 2014
Frequently Asked Questions
How many problems does the 2014 MAZDA Mazda3 have?
The 2014 MAZDA Mazda3 currently has 132 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2014 MAZDA Mazda3?
The most common problems reported for the 2014 MAZDA Mazda3 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2014 MAZDA Mazda3 problem data come from?
All problem and complaint data for the 2014 MAZDA Mazda3 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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