How many problems does the 2018 MAZDA Mazda3 have?

The 2018 MAZDA Mazda3 currently has 103 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2018 MAZDA Mazda3?

The most common problems reported for the 2018 MAZDA Mazda3 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2018 MAZDA Mazda3 problem data come from?

All problem and complaint data for the 2018 MAZDA Mazda3 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2018 MAZDA Mazda3 Problems

UNKNOWN OR OTHER

16 complaints

The Infotainment system is cracking uncontrollably and will make the rear view camera unusable and a safety issue. It keeps resetting every minute. Mazda corporation wont pay for the repair that they are charging about 1,000 to fix it.

Nov 17, 2025

No incidents

Oct 27, 2025

The touch screen in my car has developed a malfunction known as “ghost touch,” where the screen glitches and registers inputs I am not making. This failure involves the infotainment system, and the component is still available for inspection upon request. My safety and the safety of others were put at risk because the screen can suddenly change settings, including navigation, phone, and climate controls, while I am driving, which is distracting and dangerous. The problem has not yet been reproduced or confirmed by a dealer or independent service center, nor has the vehicle been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps, messages, or other symptoms before the failure—it began suddenly and recently without prior indication.

Sep 03, 2025

My screen ghost taps (goes into apps without me touching it) plus there is screen damage. I got into my car one day and it looked like the screen was cracked. But it’s on the inside. I never been into the car crash or had any accidents happen to my car or the display. It affects my driving when I am using my back camera

Apr 06, 2025

Touchscreen has the "ghost screen" problem. It has gotten progressively worse over the last year. The Mazda dealership did a firmware update about 2 years ago and that didn't help. Now the screen thinks it's being pressed constantly in the same spot so it just beeps over and over again. If I'm not on my radio, it will hit things like safety settings, emergency contacts, etc. so I have to leave my radio on all the time. I've researched this issue and it's well-known. A recall was issued for 2014-2016 models but not for anything after that.

Mar 10, 2025

+ 11 more complaints for this component

ELECTRICAL SYSTEM

16 complaints

There is a infotainment display that sits on the center part of the dash that has touch screen capability that over time starts to fail and results in what is known as "ghost touch", where random screen settings change as though someone is using the touch screen on the infotainment screen. I had issues to where settings for screen brightness have changed causing my ability to see the controls being hindered and the radio sometimes turning up loudly and then off causing a scare distraction while driving. This screen is also used for the back up camera. There is currently a class action lawsuit for this.

Jul 06, 2025

NHTSA: #23V-487 This recall has not been resolved yet despite it being established in July 2023. States no remedy available, and this is very frustrating.

Nov 13, 2024

Mazda issued a recall for backup camera failures on specific vehicles over 1 year ago on July 14 2023 (Mazda Recall 6023G, NHTSA #23V-487). According to Mazda dealerships I contacted, parts are still not available. Drivers impacted have been waiting for repair components related to this safety recall for over a year. Simply submitting this as a complaint about an ongoing recall resolution.

Aug 20, 2024

The touchscreen has started to exhibit similar issues as seen in previous recalls for the Mazdas. Commonly known as "ghost touch," the screen receives erroneous inputs, causing settings to change or unwanted functionality to start/stop. Depending on the active screen, the system will exhibit different behavior. In my case, the discoloration is directly at the 6 o'clock position. Whatever application button is there is the one that will be triggered. On a Bluetooth connection, that is the random button. On the AM or FM application, that is the seek button. On the settings menu, that could be any number of important things, including safety systems' settings including the ability to disable traction control. You can see on the display where it has been overheated and is discolored. This is the same location that the "ghost touches" occur. It is intermittent, but occurs more frequently as the unit heats up or after the car warms in an parking lot.

Aug 10, 2024

The screen/head unit in my car is registering ghost touches. Basically the screen thinks it's being touched even though it isn't. This causes much distraction and hinders the use of the screen because if I try to actual use the head unit, the ghost touch overrides my input which makes it unusable.

Jun 03, 2024

+ 11 more complaints for this component

BACK OVER PREVENTION

13 complaints

I got into my car and the infotainment screen was cracked. It had been parked in moderate weather (no extreme heat or cold) and just randomly had multiple small cracks across the screen. This makes the back up camera difficult to see which is a safety concern.

Jun 13, 2025

The Infotainment system is cracking uncontrollably and will make the rear view camera unusable and a safety issue. Mazda corporation wont pay for the repair that they are charging close to 2k to do.

Mar 12, 2025

The contact owns a 2018 Mazda Mazda3. The contact stated while reversing, the rearview camera image was flickering and occasionally failed to display an image. The vehicle was taken to the dealer several times. The dealer recommended that the rearview camera be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

Oct 31, 2024

The contact owns a 2018 Mazda Mazda3. The contact stated that while reversing, the camera was flickering on and off and the camera was fuzzy. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

Sep 11, 2024

The contact owns a 2018 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention). The contact stated that on several occasions while in reverse (R), the backup camera flickered and was inoperable. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

Aug 13, 2024

+ 8 more complaints for this component

VISIBILITY/WIPER

13 complaints

Wiper stopped functioning, in the rain. Started with the wipers making 2 wipes rapidly, then not functioning. Next day, wipers partially functioned erratically before being stuck in the up position.

Mar 31, 2025

Recall 23V-487 has been un-remedied for over a year. And it sounds like a zip tie would fix it. That's too long.

Oct 01, 2024

The wipers randomly stopped working. No matter which wiper setting was chosen, the windshield wipers would not activate. I took my car to the nearest Mazda dealer and they fixed it by replacing the Body Control Module.

Aug 30, 2024

My car has a faulty Front Body Power Module, a known issue with these cars, but Mazda keeps saying my model is not in the bracket for recalls, they say it's manufactured a day after the cutoff for the recall, so they won't give me recall repair. My windshield wipers aren't working and it's pouring rain, so this is a HUGE danger. I can't afford the $1500+ repair and don't think it's right this is a known issue for this car model and because mine is supposedly 1 day late I don't qualify for the recall care. They expect me to go to a dealership and pay more money for a diagnostic for something that is an issue, and then I have to call corporate again and they'll "Decide" if they'll cover my car or not.

Jan 09, 2024

Windshield wipers stopped working in every mode including auto rain detection mode.

May 14, 2023

+ 8 more complaints for this component

SERVICE BRAKES

5 complaints

The rear brake pads on my 2018 Mazda 3 have worn out prematurely, thinning to as little as 2MM in just 40,000 miles, while my front brakes are still 6MM. Brand new brakes are 10MM. I have heard the exact same complaint from the owner of a 2016 Mazda 3, which is the same generation. In the majority of cars, front brakes are supposed to wear our faster than the rear, so this is definitely a problem. Further evidence of the problem is shown in the fact that my car tends to steer a bit left when pointed in a straight direction, even after getting alignment perfectly done, consistent with the fact that the driver's side rear brake pad has worn out the fastest. In short, the rear brakes seem to be clamping excessively or sticking to the pad when the brake pedal is disengaged, most intensely on the rear driver's side but also on the rear passenger's, thus wearing out brake pads prematurely, reducing fuel efficiency and creating excess environmental waste. This can also be a major safety hazard if the brake pads thin out well before a driver is expecting or if the brakes engage unexpectedly.

Feb 02, 2023

ONLY REAR BRAKES SEVERELY CORRODED AND NEAR FAILURE AT 13200 MILES DESPITE ROUTINE WASHING AND REGULAR MAINTENANCE AT DEALERSHIP, WHILE THE FRONT BRAKES ARE PRISTINE. REAR BRAKE NOISES BEGAN AT 13200 MILES AND WAS MENTIONED TO DEALER DURING ROUTINE MAINTNENACE AT 13283 MILES. DEALERSHIP REFUSES TO ACCEPT THIS IS A MANUFACTURING DEFECT AND TRIES TO BLAME ENVIRONMENT FOR UNUSUAL CORROSION AFTER 2 YEARS. ESCALATED TO MAZDA USA PENDING. THIS SEEMS ALMOST IDENTICAL TO THE ISSUES NOTED IN 2017 MAZDA3 IN COMPLAINT NHTSAID: 11240160 AND RELATED TO THE REAR BRAKE CALIPER RECALLS FOR ( Part 573 Safety Recall Report 17V-393)

Jun 19, 2021

MY CAR AUTOMATICALLY APPLIES ITS BRAKES WHEN IT SHOULDN'T BE. I WAS DRIVING AT A SPEED OF AROUND 60 MPH FOLLOWING A PICKUP TRUCK. THE TRUCK STARTS FLASHING TO TURN RIGHT, I STARTED TO BRAKE A LITTLE, MY SPEED WAS REDUCED TO AROUND 40-45 MPH... JUST WHEN I WAS READY TO HIT THE GAS PEDAL AGAIN, BECAUSE THE TRUCK HAS FULLY COMPLETED HIS TURN ( WAS ALL THE WAY ON THE OTHER STREET)... MY MAZDA 3 2018 HIT THE EMERGENCY BRAKE TO SLOW THE CAR REALLY FAST TO AROUND 10 MPH !!! THERE WAS ABSOLUTELY NO RISK OF A CRASH, MY GIRL FRIEND WAS IN SHOCK, SHE DIDN'T UNDERSTAND WHAT HAPPENED. SORRY IF MY ENGLISH IS NOT SO GOOD, I USUALLY SPEAK FRENCH !!! THE CAR HAVE ONLY 2000 MILLES, I BOUGHT IT NEW ON MARCH 2020... JUST BEFORE COVID-19 !!!

Jul 03, 2020

VEHICLE WAS OFF AND UNATTENDED IN PARKING LOT:MANUAL TRANSMISSION WHICH I'VE DRIVEN MY WHOLE LIFE & I'M NO SPRING CHICKEN. LIVE IN FLAT CITY WHERE HILL/ROLLING BACK HAS NEVER BEEN AN ISSUE. CAR HAS ELECTRIC PARKING BRAKE. 1 DAY A YEAR INTO THE LEASE, WAS PARKED @A PUMP@TGAS STATION &WHEN CAME OUT,CAR HAD MOVED/ROLLED BACK. SHOCKINGLY I THOUGHT I MESSED UP/MIGHT'VE FORGOTTEN2 ENGAGE PARKING BRAKE, DESPITE IT BECOMING 2ND NATURE. THANKED GOD DIDN'T ROLL BACK INTO ANYTHING/ANYONE, VOWED 2 BE XTRA MINDFUL/CAREFUL.TURNS OUT NO MATTER HOW CAREFUL/MINDFUL I'VE BEEN,JUST THE OTHER DAY IT HAPPENED AGAIN.THIS TIME, HUSBAND WAS IN THE CAR W/ME &SWORE SAW ME AS USUAL, AS 2ND NATURE, ENGAGE THE ELECTRIC PARKING BRAKE. MIND U,HAVE NEVER PUT IT INTO 1ST YEAR 2 PARK BECAUSE NEVER NEEDED 2. I GUESS SHOULD HAVE THIS TIME AS BACK-UP 2 THE ELECTRIC PARKING BRAKE THAT DIDN'T ENGAGE. WE WERE ACROSS THE LOT AT THE ATM WHEN WE SAW CAR ROLLING BACK. HUSBAND RAN 2 TRY 2 STOP IT BEFORE IT COULD HIT SOMETHING BUT HE DIDN'T SUCCEED. IT WAS 2 HEAVY & ENDED UP CRASHING IN2 THE POSTS& HANDRAIL THAT I GUESS ARE THERE FOR THAT EXACT REASON. POSTS STOPPED CAR BUT HUSBAND HURT HIS WRIST & NECK IN HIS ATTEMPT 2BE SUPERMAN. POSTS OF COURSE HAD NO DAMAGE. CONTACTED MAZDA,THEY SAID THEY'D CHECK IT OUT. I REFERENCED THAT THERE WAS A RECALL IN PRIOR YEARS. THEY SAID NO RECALL HAS BEEN ANNOUNCED FOR THIS YEAR. DURING THIS WHOLE COVID-19 & HUSBAND BEING FURLOUGHED, THE LAST THING WE NEED IS AN EXTRA EXPENSE AS MY INSURANCE DEDUCTIBLE WILL BE. CAR IS @DEALER NOW & THEY'RE TESTING IT 2SEE IF IT HAPPENS WHILE IN THEIR SHOP.I HATE FOR THIS TO BE A FAULTY PART OR WARRANTY ISSUE BUT ALSO HOPING IT IS SO IT WILL BE ANNOUNCED &OTHER PEOPLE CAN LEARN ABOUT THIS HORRIBLE POSSIBILITY O GRATEFUL THAT CAR DID NOT ROLL BACK AND INJURE A PERSON OR AN ANIMAL! UGH! BEWARE! *TR

Jun 24, 2020

Crash: 1

I HAD A SCARY SAFETY ISSUE WITH MY 2018 MAZDA 3 YESTERDAY. I HAD LEFT THE CAR RUNNING SO THAT MY DOG WOULD HAVE A/C. MY CAR IS HAS STANDARD TRANSMISSION. I PULLED UP THE EMERGENCY BRAKE BUTTON BUT AS I WAS EXITING THE CAR MY DOG ACCIDENTALLY PUT HER PAW ON THE EMERGENCY BRAKE BUTTON AND THE CAR STARTED GOING BACKWARDS. THANK GOODNESS I WAS ABLE TO REACH IN AND PULL THE EMERGENCY BRAKE BUTTON BACK UP. THIS COULD HAVE BEEN A TRAGEDY, NOT ONLY POTENTIALLY DAMAGING MY CAR AND OTHER PEOPLE'S PROPERTY BUT GOD FORBID MY CAR ROLLED INTO A PERSON. THIS EMERGENCY BRAKE IS A SERIOUS SAFETY HAZARD. I HAVE LEFT MY CAR IN NEUTRAL WITH THE EMERGENCY BRAKE ENGAGED MULTIPLE TIMES SINCE I GOT THE CAR LAST DECEMBER AND AM VERY LUCKY THIS INCIDENT DIDN'T OCCUR WHEN I WASN'T SO CLOSE TO MY CAR. THE CAR SHOULD HAVE A SENSOR OR SAFETY FEATURE OF SOME SORT THAT WOULD REQUIRE THERE TO BE A CERTAIN AMOUNT OF WEIGHT IN THE FRONT SEAT THAT PREVENTED THE EMERGENCY BRAKE FROM DISENGAGING. IN PRIOR CARS WITH A NORMAL EMERGENCY BRAKE THAT IS EITHER ENGAGED ON THE FLOOR OF THE CAR OR PULLED UP MANUALLY NEAR THE GEAR SHIFT THIS WOULD NEVER HAPPEN. MY DRIVER SIDE DOOR WAS OPEN. THIS ISSUE NEEDS TO BE ADDRESSED. THIS CAN'T BE THE FIRST TIME THIS HAS HAPPENED AND IT COULD VERY EASILY HAVE DEADLY CONSEQUENCES. I KNOW THAT MANY PEOPLE WILL LEAVE THEIR A/C OR HEAT RUNNING WHILE THERE IS A HUMAN OR DOG IN THE CAR WHEN THEY HAVE TO STEP OUT OF THE CAR TO GET THE MAIL, PUT SOMETHING ELSE IN THE CAR, ETC. IN A CAR WITH STANDARD TRANSMISSION, THE ONLY WAY TO LEAVE THE A/C OR HEAT RUNNING IS TO LEAVE THE CAR IN NEUTRAL.

Oct 14, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

4 complaints

Mazda had previously issued a Special Service Plan (SSP) to remediate issues with their Mazda Connect Center Display (infotainment system), specifically "ghost touches" and "spider cracking" of the screen: [XXX] This Special Service Plan only applied to 2014-2016 models of the Mazda3. I own a 2018 Mazda3 which has the exact same issue described in the above service plan. Searching online, I am far from the only person who is affected by this issue that continues to be present in newer models of the Mazda3. Mazda should replace my (and others) infotainment system, as it is unusable and distracting in it's current condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 09, 2025

Mazda has a warranty extension for the 2014-2016 Mazda 3 infotainment touch screen as it may malfunction and glitch. This glitch can be a distraction as the system believes that it is being touched and may cause many things to change in the car such as radio station, navigation setting, and even some vehicle setting accessible from the infotainment screen, causing distractions. However, this issue is also possible on newer 2017 and 2018 models, and there is currently no program to fix the issue. While Mazda may seem like this is not a safety as the touch screen is disabled above 5 MPH, it can still cause distractions when coming to a stop and while stopped which may result in an accident. I think this needs to be resolved and Mazda needs to acknowledge that this touch issue "Ghost Touch" can affect all Mazdas with Mazda Connect 1. Taking this to the dealership to fix is expensive as they want to replace the entire system at a cost of $1000, which I could see many people not doing leading to more dangerous vehicles on the road.

Jan 02, 2025

The radio has a ghost touch that continues to beep and change noise levels without being able to control the radio. This is distracting and is a danger to have this occur while trying to focus on driving.

Jul 17, 2024

The infotainment system randomly mutes and unmutes Bluetooth calls; it switches radio stations, skips, and repeats on Spotify and through the settings. It's like the daily turns itself, even though no one touches it. It's startling to have it happen while you're driving, and suddenly, the display starts doing all sorts of crazy changes on its own.

May 16, 2024

ENGINE

4 complaints

The contact owns a 2018 Mazda Mazda3. The contact stated that while his girlfriend was driving at 65 MPH, several unknown warning lights illuminated, and the vehicle stalled. The contact stated that his girlfriend was able to safely drive the vehicle to her destination. The vehicle was then towed to the dealer. The vehicle was diagnosed with rod knocks. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

Oct 19, 2023

The contact owns a 2018 Mazda Mazda3. The contact stated while driving 60 MPH, the vehicle inadvertently lost motive power. After restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was then towed to the dealer, who determined that there was no oil in the engine. The manufacturer was not notified of the failure. The failure mileage was 105,000.

Sep 29, 2023

I have a 2018 Mazda 3. On two occasions in the span of one month, my car has acted like it was going to stall out when I was stopping at a red light. It doesn’t stall out, but the car will idle like it’s about to stall. When starting the vehicle it is kind of sluggish at times. Battery has been tested and it is fine. I’ve had the car for five years and it has 60,000 miles on it. No issues until recently.

Jul 05, 2023

On March 29, 2021, I had my 2018 Mazda 3 serviced, oil and filter chance, and inspection, at my local Auto repair shop. They indicated that the belt tensioner and belt needed replacement, due to oil leaking, from the tensioner, on to the belt. I got concerned because the vehicle only had 11,523, and the warranty ran out a few weeks earlier. I emailed Mazda several times, and asked, due to the low mileage, and close to warranty expiration, for their dealer to inspect the vehicle, and if needed, replace the tensioner and belt, both free of charge to me. They declined to grant me that courtesy.

Jun 01, 2021

FUEL/PROPULSION SYSTEM

3 complaints

Fuel smell after a fill-up, fuel pump is cracked/deformed EXACTLY as described in Mazda bulletin 5321K (THIS BULLETIN EXCLUDES THIS MODEL). Strong fuel smell in the cabin, liquid fuel leaking from the top of the tank.

Nov 28, 2023

I have a 2018 Mazda 3 hatchback 2.5l with a faulty fuel pump. I bought the car 1 year old with 2k mikes on it in 2019 from Jake Sweeney Mazda in Cincinnati ohio. They tell me the issue with power loss and stalling I need a new fuel pump it's failing cost is $1600 to repair. Then I learn a few days later on my own 121,000 2018-2109 Mazda 3 and others were recalled due to a faulty fuel pump with the exact problem I have manufactured by Denso. But I'm told my vin # isn't on the recall. The Denso fuel pump is the brand. However no one at the dealership in Cincinnati or Columbus ohio will tell me what type of fuel pump I have. When I went to the Columbus dealership I believe called Byer Mazda they told me an upgrade was done (which never happened) to my fuel pump. Unless Mazda stole my car and returned it no work was ever done on my fuel pump. Only oil changes. Could an upgrade NOT performed and my Vin was marked as upgraded but wasn't? Why do I have a faulty fuel pump withBthe EXACT symptoms on the EXACT model or EXACT year of my Mazda.. NO ONE at Mazda will tell me what brand fuel pump was manufactured in my car. Neither the dealerships or the 800# I call can saY what fuel pump was manufactured in my car. But they can say what was recalled based on vin#. The car just turned 5 years old and shouldn't need a new fuel pump. Isn't this all a little suspicious especially since they cannot conveniently for them say what manufacturer fuel pump is in my car. The car has lost all power and stalls. What happens when I pay the $1600 and the fuel pump is the Denso that is faulty. What then? No one will help. All of this is fishy as can be especially cause I own the EXACT YEAR BRAND AND MODEL WITH THE EXACT PROBLEM THE OTHERS WERE RECALLED FOR. Please say to yourself this is a little fishy and ask questions instead of going by a computer. As a human being look at this as highly coincidental and needs looking into instead of dismissing me.

Jun 27, 2023

PLEASE HELP ME I HAD PURCHASED A VEHICLE FROM OURISMAN MAZDA IN LAUREL MD. EVER SINCE I PURCHASED IT I HAD AN ACCELERATION PROBLEM THEY HAD TOLD ME THAT AS LONG AS THE ENGINE LIGHT DOESN'T COME ON ITS HOW IT WAS DESIGN. WELL IT KEEPS THE SAME SPEED AND RPM WHEN YOU LET OFF THE ACCELERATOR. I GUESS YOUR AGENCY HAS CONTACTED MAZDAUSA FROM MY LAST EMAIL. THIS TIME THEY TOLD ME THAT I HAD PURCHASED A 2016 AND ALL ABOUT THE WARRANTY. I HAD PURCHASED A 2018 MAZDA 3 SPORT SEDAN. VIN : (XXXX). I HAD BEEN TOLD BY A MECHANIC THAT WORKED AT A DEALER THAT THEY HAD OTHER COMPLAINTS OF THIS PROBLEM. WHEN I TOOK MY CAR TO THE DEALER I HAD LET THE LEAD MECHANIC DRIVE MY CAR AND HE SAID LOOK IT KEEPS THE SAME SPEED (AFTER HE TOOK HIS FOOT OF THE ACCELERATOR) I TOLD HIM ITS NOT CRUSE CONTROL. HE THEN SAID THAT'S HOW IT WAS DESIGN. I BELIEVE IT'S IS A SAFETY HAZARD. THANK YOU FOR YOUR TIME. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Jul 30, 2018

POWER TRAIN,ENGINE

2 complaints

What component or system failed or malfunctioned, and is it available for inspection upon request? The high-pressure fuel pump failed. This component failure prevents the car from starting or staying running. The check engine code confirmed the high-pressure fuel pump failure. The failed component is currently at the Mazda dealership and is available for inspection upon request. How was your safety or the safety of others put at risk The car suddenly stalled while driving on the roadway, creating a dangerous situation. If this had happened on the freeway or in fast-moving traffic, it could have led to a serious accident. Losing power and control of the vehicle at higher speeds poses a major safety risk to both the driver and surrounding vehicles. I was fortunate that the failure occurred on a city street rather than on the freeway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Mazda dealership inspected the vehicle and confirmed that the high-pressure fuel pump had failed, which was also verified by the check engine code. This failure caused the stalling and starting issues. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was inspected by an authorized Mazda dealership, which diagnosed and confirmed the high-pressure fuel pump failure. It has not been inspected by police or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Before the final failure, the car was hesitant to start, and after it stalled, the check engine light appeared. There were no prior warning messages or signs before the car suddenly stalled while driving. Additional details: The car is only seven years old with approximately 52,000 miles, and it is concerning that such a critical component would fail this early.

Oct 20, 2025

The contact owns a 2018 Mazda Mazda3. The contact stated while driving 25 MPH, the vehicle stalled inadvertently. The contact was unaware if there were any warning lights illuminated. The contact was able to veer to the side of the road; however, the vehicle failed to restart. The contact's husband added fuel to the vehicle; however, the failure persisted. The contact stated that the vehicle restarted 15 minutes later. The vehicle was taken to an unknown dealer who informed the contact that the failure could not be duplicated because there was no warning light illuminated. The vehicle was not diagnosed or repaired, and the failure persisted. The contact stated that the failure reoccurred upon shifting from reverse(R) to drive (D). The power train warning light and several unknown waring lights were illuminated. The contact was able to restart the vehicle and continued driving. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.

Jan 03, 2023

ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

I was parked in a downtown garage, and the vehicle would not start after many attempts, after about 45 minutes of trying (waiting 5 minutes between tries). The engine would turn normally and sounded like it was trying to start, but didn't fully engage. It finally did after 45 mins, and I drove it to the local Mazda dealer in Honolulu. I noticed the check-engine light was on at that time (but not before the incident). They ran a diagnosis, and couldn't replicate the issue, and said it may be a battery problem with low voltage, due to the engine's error codes. But I questioned that since the engine was able to turn normally and adequately at all starting attempts. And the battery was only 2 years old. So I replaced the battery at their recommendation. About 2 hours after picking up the car from the dealer, the same issue happened again. I recorded the issue on my phone this time, and gave it to the dealer. And this time I didn't want to chance it, so had the car towed back to the same dealer. They couldn't replicate the issue immediately, but after several attempts (over a day), they finally experienced it. They said the issue is the fuel pump. I am the original owner, and had purchased the car new from a Mazda dealership, and it has less than 26K miles on it. I researched previous recalls with this same issue on Mazdas, even the same year and model, and it appears to related: [XXX] [XXX] No one was physically harmed due to this issue, but it was certainly a safety risk. If the fuel pump fails while driving, the driver could lose control of the vehicle while in motion. I have attached the invoices for the repairs. I have contacted Mazda Customer Experience and they assigned a case number # [XXX]. However, I was informed that the repairs are unlikely to be covered as there is no open recall on the VIN regarding this issue. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 27, 2024

I was driving my car and it suddenly jerks a few times and the engine light turns on. i slowed down and then began to accelerate, and it was losing power and wouldn’t t go above 40mph - even while flooring the gas pedal. Now it won’t start at all. the lights turn on and everything else is fine, but car won’t start and after checking CEL, i’m getting the code p0192 indicating it’s Fuel Rail Pressure Sensor Low Input.

May 24, 2023

FUEL SYSTEM, GASOLINE

2 complaints

The contact’s sister owns a 2018 Mazda Mazda3. The contact stated that while driving at various speeds, the vehicle stalled. The contact also stated that while attempting to depress the accelerator pedal, the vehicle failed to respond as intended. The vehicle was taken to a local dealer where it was diagnosed with a defective fuel pump. The vehicle was repaired, and the contact related the failure to NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 51,000.

Jul 30, 2024

The contact's daughter owns a 2018 Mazda Mazda3. The contact stated while her daughter was driving at an unknown speed, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated during the failure. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 78,000.

Feb 15, 2023

ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

2 complaints

In 2023, the reverse camera would either flicker or completely shut off (displaying a blank screen) while the reverse gear is engaged. While reversing the vehicle to park onto the property the rear camera image failed to display in the vehicle, leading to a collision with the curb. The limited visibility out of the rear windshield for the Mazda 3 leads to a typical driver relying on the camera display to show obstructions not visible through the rear and side mirrors. This failure lead to the car impacting the curb and the passenger being shocked that the car was in an accident. If that was child or small animal, they would have been hit or run over. Luckily, this failure only resulted in property damage, a large dent in the bumper, and possible exhaust damage (see attached). A recall notice for this known Mazda camera issue was sent out in the mail by the manufacturer at the end of 2023. Mazda failed to address the issue when inquired over the phone, instead stating they "Would be in contact once a solution was found." Mazda did not reach out or notify me at any point with a solution until the incident above occurred. After contacting Mazda by phone to address the issue, they said there is still no solution found but to take the vehicle down for a diagnostic test that would be the owner's responsibility to pay for if it was found to be a "owner issue". After a brief discussion and multiple phone calls, Mazda stated they would make the repair as it was confirmed to be a Mazda issue that had just been solved. However, the car would need to be kept over the weekend and a loaner vehicle would be provided. Mazda also stated the collision was a driver issue and Mazda will not be responsible for anything that occurs while using the vehicle. At that point, the dealership was unwilling to assist me and I left. This seems to be a Mazda originating issue, if the rear camera functioned as intended, the curb would have been visible and the impact could have been avoided.

Jul 18, 2024

Crash: 1

The contact owns a 2018 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 40 MPH, the parking brake light illuminated, and the vehicle decelerated and was losing motive power. The contact pressed the parking brake button off and on and the warning light stopped, and the contact was able to drive normally. Additionally, the contact stated that in other instances the forward sensing camera and the lane departure systems were also independently engaging. The contact stated that it was difficult to maintain the lane she was driving in. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure occurred at various speeds. The contact drove the vehicle to a dealer who diagnosed the vehicle and flashed the Powertrain Control Module (PCM). The vehicle was repaired. The contact stated that the failures reoccurred and the battery short-circuited. The contact had taken the vehicle to a non-manufacturer dealer who used a handheld scanner and retrieved the following codes: C1001 Type 97, U3003, and B13D3. The vehicle was not repaired. The failure mileage was 31,321. VIN tool confirms parts not available.

Apr 15, 2024

ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

2 complaints

The collision warning light and lane assistance light come on frequently. It used to just be when the weather was under 40 degrees and the car was cold. However, it now happens all the time. It seems to go on and off for no reason. Additionally, the infotainment system keeps switching radio stations or ghosting without anyone touching it. It also drops Bluetooth connectivity constantly.

Jun 08, 2024

I took my vehicle into RBMC dealership due to the vehicle was experiencing electrical issues and had an open recall / still does. The dealership said I can’t have a dash cam plugged in to a charging port. FCM / LDW / E-Break staying on / throwing error codes = C1001 FSC failure type 97 & U3003 EPB control module power supply failure type 16. They gave me back the car the battery failed the next day and when I called them they banned the VIN of this car to ever return to them. ( the battery was under factory warranty) the issue has only gotten worse and removed my dash cam as they demanded and now I can’t get the car fixed and the issue has gotten worse then taking the car to this dealership less then 30 days ago. They also did not perform the recall when the car was there. The car now has the fallowing codes B13D3 / C1001 / U3003 & possibly more codes because the whole dash is flashing auto light / fcm/ LDW and Break. My [XXX] grandma can’t even take the car in to get fixed the refuse to touch it after it had issues when they gave it back to us and it’s under a extended warranty and was a CPO and has a extended warranty through Mazda. Car only has 31k miles on it and is dangerous for her to drive and myself. Issue has been on going for over a month. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 14, 2024

WHEELS

2 complaints

The TPMS light goes off when traveling over 50 MPH, indicating low air pressure on one or more tires. I pulled over, assuming I had a flat; upon visual inspection, everything looked normal. I drove to the nearest air station, checked all four tires, had the proper psi, and reset the TPMS; the light turned off. Then, 10 minutes into the drive, the TPMS light turned on again. I verified again that all tires had the recommended air pressure.

May 16, 2024

I PURCHASED A CAR OVER A YEAR AGO FOR MY SON FROM CRYSTAL AUTO MALL IN GREENBROOK, NJ, A MAZDA 3,2018. THE DAY AFTER I GOT THE CAR THE TIRE PRESSURE LIGHT CAME ON. I TOOK IT IN FOR SERVICE AND THEY ADVISED THAT NOTHING WAS WRONG WITH THE TIRE OR RIM. ON THE WAY HOME FROM THAT SERVICE VISIT THE TIRE LIGHT CAME ON AGAIN. MY SON COMMUTES SO THE CAR IS NOT USED ON A DAILY BASIS, IF IT SITS MORE THAN 2 DAYS THE TIRE IS COMPLETELY FLAT. THIS HAS BEEN A CONSISTENT ISSUE FROM THAT TIME UNTIL NOW. I HAVE TAKEN THE CAR IN FOR SERVICE SEVERAL TIMES FOR THIS SAME ISSUE AND THIS DEALERSHIP HAS BEEN COMPLETELY UNRESPONSIVE AND CARELESS ABOUT MY SITUATION. THEY HAVE NOT FIXED THE PROBLEM AND HAVE NOT ATTEMPTED TO REMEDY THE SITUATION. I AM DEEPLY CONCERNED ABOUT THE SAFETY OF MY SON AND OTHER DRIVERS WHO COULD BE POTENTIALLY HARMED BECAUSE OF NEGLECT BY THIS DEALERSHIP AND THE DEFECT AND OR ISSUE WITH THIS TIRE. YOUR ASSISTANCE IS APPRECIATED.

Sep 12, 2019

STEERING

2 complaints

COMING OFF THE BQE IN NYC, ON A SHARP TURN EXIT RAMP LOST STEERING CONTROL. THE CAR VEERED SHARPLY TO THE LEFT INTO THE BARRIER CAUSING ALL THE SIDE AIRBAGS TO DEPLOY. LUCKY IT WAS AT A LOW SPEED SO NOBODY WAS HURT AND VERY MINOR BODY DAMAGE CAUSED. I HAD MY SON IN THE CAR, THE AIRBAG SAVED HIM FROM HITTING HIS HEAD INTO THE WINDOW. THE TOWTRUCK DRIVER SAID IT LOOKED AS IF THE STEERING FAILED BECAUSE THE STEERING COLOM DETACHED.

Mar 14, 2019

Crash: 1

THE CAR WAS BEING DRIVEN BY MY WIFE IN THE RIGHT LANE ON 3 LANE WIDE I-95 SOUTH IN CONNECTICUT AT NORMAL HIGHWAY SPEEDS, APPX 55-60 MPH. ACCORDING TO HER, THE CAR LURCHED LEFT AT ALMOST 90 DEGREES AND IT WAS AS IF SHE HAD NO CONTROL OVER THE STEERING AND THE WHEEL WAS NOT TURNING LIKE NORMAL POWER STEERING TURNS THE WHEEL. SHE CROSSED OVER ALL THREE LANES, AND IT CRASHED INTO THE CENTER DIVIDER SO THAT THE LEFT DRIVER'S SIDE WAS DAMAGED FROM FRONT TO BACK. SHE SAID IT WAS AS IF SHE HAD NO STEERING CONTROL AT ALL. FORTUNATELY SHE WAS NOT INJURED. BUT THE UNEXPLAINED LOSS OF STEERING CONTROL SOUNDED LIKE THE PROBLEM EARLIER WITH THE TOYOTA. IF YOU HAVE RECEIVED ANY OTHER COMPLAINTS LIKE THIS, THEN THERE COULD BE A REAL PROBLEM. .

Feb 21, 2019

Crash: 1

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-critical systems to fail while driving. When the fault occurs, the dash lights up with warnings for powertrain, ABS/traction, lane departure, collision-avoidance, TPMS, immobilizer, and the check-engine light. The car also hesitates or “lurches” between 15–30 mph during these events. At one point in 2024, the vehicle went into limp mode on the freeway, creating a safety hazard. These failures are intermittent but repeatable. Diagnostic scans from 2023–2025 show multiple U-codes for lost communication between control modules; two later became permanent. The issue appears unrelated to any one component and affects many systems at once. The vehicle has been to every Mazda dealership in the North Texas region (Mesquite, Freeman, Hiley, Norm Reeves, Town North). All performed only basic scans; none completed a full CAN-bus or wiring-harness diagnostic. Town North kept the vehicle for six weeks (Sept–Oct 2025), replaced a coil and spark plugs, performed a camera calibration and a TCM update, but the network failures returned within 38 miles. We sought independent inspection only after dealerships repeatedly refused diagnosis whenever the warning lights were not on at the moment of arrival. In November 2025, a technician found significant internal corrosion inside the negative battery cable; touching the cable reproduced the full failure immediately. The corrosion extends deep into the wire sheathing. This appears to be an electrical defect affecting CAN communication and power/ground integrity. When the fault occurs, multiple safety systems disable at once and the vehicle behaves unpredictably. Mazda Corporate has declined further assistance, and the defect remains unresolved. I am filing this report because this is a recurring safety issue that may affect other vehicles of the same model and year.

Nov 19, 2025

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

The car just didn't want to turn on with the key and completely stopped

Jun 09, 2024

ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2018 Mazda Mazda3. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The contact stated while starting the vehicle, the abnormal sound would increase. The contact took the vehicle to an independent mechanic who listened to the engine and ended up removing pistons from the engine. The mechanic discovered there was an abnormal sound in cylinder #3 which caused the mechanic to remove the spark plugs. The contact linked the failure to NHTSA Campaign Number: 17V745000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

May 08, 2024

POWER TRAIN

1 complaint

I was driving on the highway in sixth gear and went to down shift to get on to the off ramp and was unable to get it out of sixth gear. I had it towed to the dealer where they were going to charge 4 grand just to tear down the transmission to tell me what might be wrong. So I towed it home and once I was able to get the transmission open, I found the roll pin that connects the shifting shaft to the shift selector plate had worked itself out. If the transmission had been in Neutral, it would have taken less than 20 minutes to fix. But, because it was stuck in gear the whole transmission had to be taken apart.

Feb 09, 2024

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

About a year ago, I noticed multiple warning lights on my car on, including the traction control, ABS, emergency brake, tire pressure indicator, etc. I took my car to the dealership where they diagnosed the problem as related to a faulty speed sensor. I have been reading consumer info on Mazda forums and it appears numerous people are impacted by this, which leads me to wonder if it may warrant assessment for a potential recall. My vehicle had under 35k miles on it when the issue first presented.

Feb 06, 2024

FORWARD COLLISION AVOIDANCE

1 complaint

The contact owns a 2018 Mazda Mazda3. The contact stated while driving 20 MPH, the Automatic Emergency Braking (AEB) warning light illuminated. The contact then slammed on the brakes and pulled to the side of the road. The contact stated that the failure had been reoccurring. The contact stated that when the failure occurred, she would shift into reverse(R) and shift back into drive(D) and wait for the AEB system to disengage. The contact stated that the failure had been reoccurring several times within a 10-minute drive. The contact stated that the vehicle had become undrivable. The contact's father, an independent mechanic, diagnosed that the AEB system software and wiring were faulty. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the year of the vehicle was not included in an unknown recall. The vehicle was not repaired. The failure mileage was approximately 80,000.

Mar 16, 2023

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

warning lights FOR ABS

Sep 16, 2022

ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER

1 complaint

THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.

Apr 26, 2021

ELECTRICAL SYSTEM,ENGINE

1 complaint

THE BATTERY IN MY 2018 MAZDA 3 (TOURING) HAS DIED 3 TIMES IN ABOUT YEAR'S TIME. AFTER THE FIRST TIME, THE DEALER SAID IT WAS JUST A FLUKE--THAT IT COULD HAVE BEEN CAUSED BY ANYTHING. THEY PUT A BRAND NEW BATTERY IN. AFTER THE SECOND BATTERY DIED, THE DEALER SAID THAT IT WAS BECAUSE WE WEREN'T MAKING LONG DRIVES IN THE CAR. THEY REPLACED THE BATTERY WITH A BRAND NEW ONE--AND THEY ASSURED ME IT WASN'T ANYTHING ELSE INCLUDING THE ALTERNATOR (I ASKED ABOUT THE ALTERNATOR SPECIFICALLY). NOW, THAT BATTERY HAS DIED. I WILL CALL THE DEALER TOMORROW TO HAVE A FOURTH BATTERY INSTALLED.... THE VEHICLE WAS STATIONARY--EITHER IN OUR GARAGE OR DRIVEWAY--WHEN WE REALIZED THE BATTERY WAS DEAD. IF YOU WOULD LIKE TO SEE THE RECORDS OF MY VARIOUS VISITS TO THE MAZDA DEALERSHIP, PLEASE CONTACT ME. *TR

May 21, 2020

POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTS

1 complaint

TL* THE CONTACT OWNS A 2018 MAZDA 3. THE CONTACT STATED THAT SHE WAS EXPERIENCING DIFFERENT ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WARNING CHIME SOUNDED WHEN THE SEAT WAS UNOCCUPIED. THE CONTACT HAD TO BUCKLE THE SEAT BEAT TO STOP THE WARNING SOUND. IN ADDITION, BOTH PASSENGER SIDE WINDOWS FAILED TO ROLL UP AFTER BEING DOWN. ALSO, WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED TO RESPOND WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT HAD TO SHIFT THE VEHICLE FROM SECOND INTO FIRST GEAR IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO ODGES MAZDA AT THE AVENUES (10681 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 562-1600) WHERE A DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE WAS FOUND. THE FAILURE CONTINUED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18.

Jul 31, 2019

VEHICLE SPEED CONTROL,ENGINE

1 complaint

PURCHASED A BRAND NEW 2018 MAZDA 3 2.5L TOURING HATCHBACK. I HAD ONLY DRIVEN THE VEHICLE AS ITS NEW OWNER ONCE, FROM THE DEALERSHIP BACK TO MY HOME, WHICH WAS LESS THAN 20 MILES, WHEN THE FOLLOWING OCCURRED: I STARTED THE ENGINE FOR MY SECOND TRIP WITH THE VEHICLE, AND NOTICED THE CHECK ENGINE LIGHT WAS ILLUMINATED AND REMAINED ILLUMINATED. I DROVE THE VEHICLE AROUND THE BLOCK AND DID NOT EXPERIENCE ANY UNUSUAL DRIVING PERFORMANCE CHARACTERISTICS SO I DROVE TO MY INTENDED DESTINATION WHICH WAS ONLY 7 MILES AWAY. WHEN I STARTED THE ENGINE TO MAKE MY WAY BACK I NOTICED THAT NOW FIVE WARNING LIGHTS WERE ILLUMINATED AND REMAINED ILLUMINATED, WHICH CORRESPONDED TO THE FOLLOWING WARNING GUIDANCES: AN ENGINE SYSTEM MALFUNCTION, A DSC MALFUNCTION, A TPMS SYSTEM MALFUNCTION, ALONG WITH TWO SCBS MALFUNCTION WARNINGS. WHEN ATTEMPTING TO DRIVE THE VEHICLE, I FOUND THAT THE ENGINE WAS CLEARLY NOT RUNNING PROPERLY, AS IT JERKED VIOLENTLY, SURGED, HESITATED AND AT TIMES SEEMED POISED TO STALL. THE VEHICLE WAS CLEARLY UNSAFE FOR ME TO PROCEED ON THE ROAD. AS IT WAS SUNDAY, I HAD TO ARRANGE ON THE NEXT DAY FOR A TOW TRUCK TO TRANSPORT THE VEHICLE TO THE NEAREST MAZDA SERVICE CENTER, WHICH WAS NOT THE MAZDA DEALERSHIP I HAD PURCHASED THE VEHICLE FROM. IT TOOK OVER A WEEK FOR MAZDA SERVICE CENTER TO DETERMINE I HAD A FAULTY THROTTLE BODY, WHICH HAD CAUSED THESE PROBLEMS AND THIS WAS WHAT NEEDED REPLACEMENT. IMPORTANTLY, THE SERVICE TECHNICIAN INDICATED THAT THE WARNING LIGHTS INDICATING PROBLEMS WITH THIS NEW MAZDA WERE KNOWN PREVIOUSLY BY THE ORIGINAL MAZDA DEALER BEFORE THE SALE TRANSACTION WAS COMPLETED: PRIOR TO THE VEHICLE'S ARRIVAL FOR SERVICE AT MAZDA SERVICE CENTER, THE WARNING LIGHTS AND MALFUNCTION CODES WERE PREVIOUSLY CLEARED BY THE MAZDA DEALER, RATHER THAN ADDRESSING THE ISSUE OR RESOLVING IT. THIS IS FRAUD AND CORPORATE MALFEASANCE ON THE PART OF THE MAZDA DEALERSHIP.

Apr 20, 2019

UNKNOWN OR OTHER,ENGINE

1 complaint

ON 2/14/19 BETWEEN 2:30 AND 3 P.M., MY MOTHER (MELISSA DODSON) WAS INVOLVED IN A FATAL CAR ACCIDENT WITH ANOTHER VEHICLE (A 2004 GMC ENVOY) THAT RESULTED IN BEING DOA. SHE WAS DRIVING A 2018 MAZDA MAZDA3 SPORT FOUR DR AND TRAVELING WESTBOUND ON EAST HANOVER RD IN GRAHAM, NC AT THE TIME OF THE ACCIDENT. ACCORDING TO THE UNSUBSTANTIATED POLICE REPORT, IT STATED THAT MY MOTHER'S CAR VEERED/CROSSED THE DOUBLE YELLOW LINE BEFORE IMPACT. HOWEVER, THE ENVOY WAS REPORTEDLY DOING 55 MPH UPON ENTERING THE "S" CURVE SECTION OF THE NARROW 35 MPH TWO-LANE ROAD (WHICH CONTRIBUTED TO THE CRASH). IN MY MUST HUMBLING OPINION, I HAVE REASONS TO BELIEVE THAT THERE IS MORE TO THE ACCIDENT CAUSING MY MOTHER'S DEATH THAT GRAHAM POLICE IS NOT INVESTIGATING OR HAS NOT INVESTIGATED. WHAT I MEAN IS THAT I HAVE REASONS TO BELIEVE THAT THERE IS STILL AN OPEN RECALL ON THE MAKE AND MODEL VEHICLE THAT MY MOTHER PURCHASED (LESS THAN A MONTH BEFORE THE ACCIDENT); HOWEVER, I PERSONALLY FEEL THIS CONCERN IS NOT BEING TAKEN SERIOUSLY. ENCLOSED I HAVE PROVIDED A COPY OF (IN MY OPINION) INCOMPLETE POLICE REPORT AND PICTURES OF MY MOTHER'S WRECKED VEHICLE AND ALSO I HAVE A LINK TO THE NEWSPAPER COVERAGE OF THE ACCIDENT SITE TOO! HTTPS://WWW.THETIMESNEWS.COM/NEWS/20190215/BURLINGTON-WOMAN-KILLED-IN-THURSDAY-WRECK-POLICE-STILL-INVESTIGATING-CAUSE

Mar 26, 2019

Crash: 1

Injuries: 2

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

WHEN I LET OFF OF THE ACCELERATOR IT STILL MAINTAINS THE SPEED IT WAS GOING BEFORE I LET OFF THE ACCELERATOR. THE DEALER TOLD ME THAT'S HOW ITS DESIGN. HE EVEN TOOK IT FOR A RIDE AND SAID SEE IT STILL KEEPS THE SPEED I SAID ITS NOT CRUISE CONTROL. I HAD CONTACTED THE DEALER AND MAZDAUSA. MAZDAUSA IGNORES ME. I JUST NEED TO GET THIS FIXED BEFORE SOMEONE GETS HURT. WHEN I GO TO PASS IT STAYS FOR A WHILE AT THE SPEED I HIT BEFORE I RELEASE THE ACCELERATOR.

Jul 16, 2018

STRUCTURE,UNKNOWN OR OTHER

1 complaint

I WAS DRIVING ON A VERY QUIET BOULEVARD IN NIAGARA FALLS, NY. I WAS THERE ON A FAMILY TRIP WHEN ALL OF THE SUDDEN WE HEARD MULTIPLE VERY LOUD NOISES COMING FROM THE TOP OF OUR CAR, ESPECIALLY THE LAST ONE WHICH SOUNDED LIKE AN EXPLOSION. THE SUNROOF OR OUR 6-MONTH OLD 2018 MAZDA 3 HAD JUST EXPLODED! WE PARKED TO CHECK WHETHER AN OBJECT HAD FALLEN INTO THE CAR BUT COULD NOT FIND ANYTHING, THANKFULLY THE INSIDE SUNROOF BLIND WAS SHUT BECAUSE MANY OF US COULD HAVE GOTTEN INJURED FROM GLASS PIECES FLYING EVERYWHERE INSIDE THE CAR OTHERWISE. NOW, TWO DAYS AFTER THE INCIDENT, OUR MAZDA DEALERSHIP IS CLAIMING THAT AN OBJECT MUST HAVE HIT THE CAR AND SAY THAT WE NEED TO SPEAK TO OUR INSURANCE. THEY DO NOT WANT TO DO ANYTHING ABOUT IT WHEN IT IS VERY CLEAR THAT IT IS A MANUFACTURING PROBLEM THAT COULD GET OTHER PEOPLE INJURED IN THE FUTURE. ONE OF THE REASONS I AM ABSOLUTELY POSITIVE THAT THIS IS A MANUFACTURING ISSUE IS BECAUSE WE HEARD ANOTHER VERY LOUD NOISE AND THE HOLE GOT SUBSTANTIALLY BIGGER WHILE PASSING BY THE SAME BOULEVARD LATER THAT NIGHT, MY WIFE LOST CONTROL OF THE CAR FOR A MOMENT AS IT HAPPENED. THIS IS A VERY SERIOUS AND SCARY SITUATION, WE HAVE SPOKEN WITH MAZDA CUSTOMER EXPERIENCE AS WELL AS WITH THE DEALERSHIP AND NOBODY WANTS TO TAKE RESPONSIBILITY EVEN WHEN THERE IS A CONSUMER REPORTS ARTICLE ON THIS AND 9 DIFFERENT REPORTS ON THIS ISSUE FOR MAZDA3 VEHICLES.

May 14, 2018

SEATS

1 complaint

HEADRESTS TIP TOO FAR FORWARD. THEY CAUSE GREAT PAIN TO THE NECK, SHOULDERS AND BACK. PEOPLE HAVE RESULTED IN REMOVING THE HEADRESTS ALTOGETHER. IF THE VEHICLE CAUSES A PERSON PAIN, THEN THE VEHICLE IS NOT SAFE.

May 13, 2018

2018 MAZDA Mazda3 Problems & Complaints

Complaints by Component

Frequently Asked Questions

How many problems does the 2018 MAZDA Mazda3 have?

What are the most common problems with 2018 MAZDA Mazda3?

Where does this 2018 MAZDA Mazda3 problem data come from?

Other Years - MAZDA Mazda3

Other MAZDA Models

Similar Brands