2001 MAZDA Protege Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
52
Complaints Reported
Complaints by Component
AIR BAGS
9 complaints
GOT INTO AN ACCIDENT AT INTERSECTION , AIRBAGS DID NOT WORK , AS A RESULT I HAVE SERIOUS CHEST PAINS . VEHICLE WAS IN MOTION GOING STRAIGHT WHILE A VEHICLE AT INTERSECTION WAS TURNING LEFT ACROSS MY ROAD.
Nov 07, 2015
FRONT END COLLISION, AIR-BAG FAILED RESULTING IN INJURIES. *TR
Apr 22, 2007
VEHICLE WAS INVOLVED IN A FRONT END IMPACT OF AT LEAST 45 MPH. THIS WAS ALMOST A DIRECT FRONT COLLISION, THOUGH DAMAGE WAS SLIGHTLY GREATER ON ONE SIDE OF FRONT END THAT THE OTHER. BRAKES WERE NOT APPLIED SO FORCE OF HIT WAS AT FULL SPEED. AVAILABLE FRONT END AIRBAGS DID NOT DEPLOY. MY CHEST (STERNUM) IMPACTED THE STEERING WHEEL WITH EXTREME FORCE, BODY WAS PROPELLED FORWARD IN A TWISTING MOTION AND NECK AND SPINE UNDERWENT SEVERE TRAUMA. I AM STILL SUFFERING FROM THE INJURY AFTER OVER 7 MONTHS. I CALLED MAZDA LOCAL OFFICES AND MAIN HEADQUARTERS AND WAS TOLD THEY WOULD DO NO INVESTIGATION AS IT WAS TIME AND COST PROHIBITIVE. VEHICLE WAS TOTALLED. *NM
Nov 11, 2005
VEHICLE WAS INVOLVED IN A 3 CAR FRONTAL COLLISION. UPON IMPACT, FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER HEAD IMPACTED THE STEERING WHEEL, CAUSING SEVERE HEADACHES. *AK
Jun 02, 2004
THE CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. *AK THE CONSUMER HAD RUN A STOP SIGN AND HIT ANOTHER VEHICLE HEAD-ON WHILE PASSING THROUGH AN INTERSECTION. *SC *JB
May 11, 2004
+ 4 more complaints for this component
POWER TRAIN
5 complaints
I PURCHASED MY 2001 MAZDA PROTEGE BRAND-NEW. AT ABOUT 60,000 MILES THE OVERDRIVE LIGHT STARTED BLINKING. GOING FROM SECOND GEAR INTO THIRD, THE TRANSMISSION WOULD BUCK. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT IT NEEDED A NEW TRANSMISSION, SO I HAD A NEW TRANSMISSION INSTALLED. NOW AT 154,000 MILES, IT IS HAPPENING AGAIN. I HAVE READ NUMEROUS COMPLAINTS SIMILAR TO MINE. MAZDA REFUSES TO ACCEPT ANY RESPONSIBILITY FOR MANUFACTURING FAULTY TRANSMISSIONS. *TR
Feb 17, 2009
PARKED THE CAR IN THE GROCERY STORE PARKING LOT AND WHEN RETURNING TO THE CAR TO LEAVE, STARTED THE CAR, BACKED OUT OF THE PARKING SPOT AND THEN PROCEEDED TO PUT THE CAR IN DRIVE AND LEAVE. WHEN I DID, THE CAR KEPT GOING IN REVERSE. I PUT THE CAR IN NEUTRAL, PARK, 2ND AND OVERDRIVE ALL WHICH THE CAR KEPT GOING IN REVERSE. FORTUNATELY, THE CAR BEHIND ME WAS NOT CLOSE ENOUGH NOR WERE THERE PEOPLE SURROUNDING THE CAR IMMEDIATELY THAT I COULD HAVE HIT BECAUSE OF THE PROBLEM WITH THE CAR. I LET THE CAR ROLL BACK IN TO A SPOT AND TURNED THE CAR OFF. WHEN I DID THE CAR WOULD NOT START AT ALL. I LEFT THE CAR THERE UNTIL I GOT THE CAR TOWED THE NEXT MORNING. THE TOW TRUCK DRIVER SAID IT WAS VERY FORTUNATE THAT THE CAR DID NOT ROLL AWAY OR SOMEONE STOLE IT BECAUSE WHILE IT WAS IN PARK, THE CAR COULD HAVE EASILY BEEN PUSHED AS HE DEMONSTRATED TO ME AND THE MECHANIC. THIS IS A 2001 CAR AND I FEEL LIKE THIS IS A SAFETY DEFECT. I HATE TO THINK ABOUT THE POSSIBLITY THAT I COULD HAVE STARTED TO DRIVE FORWARD ONLY TO HAVE THE CAR GO IN REVERSE AND HIT A PERSON OR CHILD. THIS FAULTY DEFECTY SHOULD BE INVESTIGATED BEFORE SOMEONE OR SOMETHING DOES GET HURT. SINCE THEN, THE MECHANICE HAS FIXED IT AND WAS A FAULTY SHIFT CABLE THAT HE REPLACED AND FOR ME VERY COSTLY BUT NOT AS COSTLY AS THE INJURY TO SOMEONE IF THIS CAR WOULD HAVE BACKED IN TO THEM.*AK
Aug 26, 2004
WHILE DRIVING MY MAZDA PROTEGE TO WORK WHEN AUTOMATIC TRANSMISSION WOULD NOT SHIFT DOWN INTO FIRST GEAR. AFTER SHIFT TO NEUTRAL AND BACK TO DRIVE, TRANS SHIFTED TO FIRST GEAR. DROVE NORMALLY FOR NEXT 15 MILES TO WORK. WHEN LEAVING FOR LUNCH, TRANSMISSION FAILED COMPLETELY AFTER 15 SECONDS IN DRIVE. CAR IS 3 YRS 3 MONTHS OLD, WAS BOUGHT NEW AND HAD 53,000 MILES AT TIME OF FAILURE. CAR HAD BEEN CAREFULLY MAINTAINED ACCORDING TO MANUFACTURER'S SCHEDULE. DEALER'S SERVICE REP SAID CAR WAS OUT OF WARRANTY, AND WOULD NOT CONSIDER ANY ASSISTANCE DUE TO FACT THAT THE CAR HAD NOT BEEN MAINTAINED THERE. I CONTACTED AREA MANUFACTURER'S REP AND WAS TOLD SAME THING. TRIED ONE LAST TIME TO GET HELP BY CALLING DEALER'S SERVICE MANAGER - HE WAS ABLE TO GET MAZDA TO PAY FOR HALF OF A REBUILT TRANSMISSION (ABOUT $800), BUT BY THIS TIME (10 DAYS AFTER THE EVENT) I HAD ALREADY HAD THE CAR REPAIRED (REBUILT TRANS INSTALLED) AT ANOTHER SHOP, SO THE ASSISTANCE OFFER WAS WITHDRAWN. TOTAL REPAIRS COST ME $1835 (AS OPPOSED TO $2650 FROM MAZDA), AND CAR WAS OUT OF SERVICE FOR 9 DAYS. TRANSMISSIONS SHOULD NOT FAIL AT 53,000 MILES. THE TRANS SHOP I DEALT WITH SAID THEY SEE MAZDA PROTEGES AND 626S QUITE OFTEN WITH THIS SAME PROBLEM. I AM TRYING TO PURSUE COMPLETE REIMBURSEMENT OF MY OUT-OF-POCKET COSTS, AND WILL CONTINUE TO DO SO.*AK
Aug 05, 2004
WHILE DRIVING CONSUMER NOTICED THAT SHIFTER IS TOO EASY TO MOVE.*AK
Aug 08, 2002
VEHICLE HAS BEEN PULLING TO LEFT WHILE DRIVING SINCE DATE OF PURCHASE. DEALER HAS BEEN CONTACTED, AND INFORMED CONSUMER THAT REAR AXLE HAD BROKEN. DEALER REFUSED TO REPAIR REAR AXLE FREE OF CHARGE EVEN THOUGH VEHICLE WAS STILL UNDER WARRANTY. PLEASE PROVIDE FURTHER DETAILS.*AK
Nov 30, 2001
ENGINE AND ENGINE COOLING
5 complaints
DT: THE CONTACT STATED THAT ONE HOUR AFTER HE PURCHASED THE VEHICLE THE CHECK ENGINE LIGHT CAME ON. HE HAD IT CHECKED BY A MECHANIC, AND IT WAS DETERMINED THAT CATALYTIC CONVERTER FAILED. IT WAS FIXED BECAUSE IT WAS UNDER WARRANTY. THE EGR VALVE NEEDED TO BE FIXED. THE MAZDA DEALERSHIP GAVE CONSUMER AN ESTIMATE FOR OVER $200.00, AND THEY WILL NOT FIX IT BECAUSE IT IS NOT COVERED UNDER THE WARRANTY. THE MAZDA DEALERSHIP WHERE HE PURCHASED THE VEHICLE SAID THEY WOULD FIX IT UNDER THE WARRANTY BUT HE HAS TO TAKE THE TIME TO BRING THE VEHICLE BACK THERE AGAIN. *AK
Jul 21, 2005
I HEARD A STRANGE SOUND EVERY TIME I STARTED TO ACCELERATE WHICH I FIRST THOUGHT TO BE THE CAR IN THE NEXT LANE. I DROVE ONE MORE BLOCK AND TURNED THE CORNER, BUT THE STEERING WAS LOCKING AND I HAD GREAT DIFFICULTY TURNING. I HAD THE CAR TOWED TO MY MECHANIC, COMBUSTION GASES WERE IN THE COOLING SYSTEM AND THE ENGINE HAD A CRACKED CYLINDER. THE CAR IS FOUR YEARS OLD (JUST OUT OF WARRANTY) WITH ONLY 31,483 MILES ON IT. I'M A GOOD DRIVER, 73 YEARS OLD WITH A CLEAN DRIVING RECORD AND HAVE NEVER HAD PROBLEMS WITH ANY CAR AS A RESULT OF MY DRIVING HABITS. I'VE OWNED MAZDA'S SINCE 1987 AND LOVED THEM (EVEN THIS CAR) BUT THIS WILL PROBABLY BE MY LAST. THE REPAIR REQUIRED A REBUILT ENGINE AT A COST OF $ 3,223.14.. *AK
Apr 04, 2005
WHILE DRIVING APPROXIMATELY 30 MPH DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD, AND VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. *AK
Mar 02, 2005
INTERMITTENTLY WHILE DRIVING 40 TO 50 MPH VEHICLE JERKED. VEHICLE WOULD NOT STALL, BUT WOULD LOSE SPEED AND POWER. DEALER EXAMINED THE VEHICLE FOUR TIMES, AND INFORMED THE CONSUMER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK
Jun 18, 2004
I HAVE A 2001 MAZDA PROTEGE LX 2.0 AND IT HAS HAD A VIRBRATION IN THE STERRING COLUMN AND THROUGH OUT THE CAR. IT HAS BEEN DOING THIS SINCE I BOUGHT THE CAR ON12-10-02. THE DEALER TELLS ME THAT IT IS NORMAL! IS IT?*AK
Sep 09, 2003
SERVICE BRAKES, HYDRAULIC
4 complaints
WHILE ON A 300 MILE TRIP,\ I NOTICED A SLIGHT NOISE COMMING FROM MY REAR END. UPON MY RETURN HOME, THE NOISE GOT WORSE AND I TOOK IT TO A REPAIR SHOP AND FOUND THE BRAKE CALIPERS MALFUNCTIONED, AND A COMPLETE REAR END BRAKE JOB COSTING OVER $1,000.00 WAS REQUIRED. SINCE THE VEHICLE HAD ONLY 52,000 MILES ON IT AND WAS LESS THAN FOUR YEARS OLD I TOOK IT TO THE MAZDA DEALER, AND WAS TOLD SINCE IT WAS OUT OF WARRANTY. ALL THEY COULD DO WAS OFF $175.00 OFF THE BRAKE JOB(STILL OVER $1,000.00). ON A VEHICLE THIS NEW I FEEL THE CALIPERS SHOULD NOT HAVE FAILED. THE BRAKES STILL HAVE NOT BEEN REPLACED AS I AM STILL TRYING TO HAVE MAZDA PAY MORE OF THE COST. REPLACEMENT PARTS NEEDED ARE 2 REAR CALIPERS, 2 ROTORS, 2 SETS OF BRAKE PADS AND 2 BRAKE LINE HOSES.*AK
Apr 14, 2005
BRAKE FAILURE ON MY 2001 MAZDA PROTEGE ES WHICH CAUSED ME TO REAR-END ANOTHER VEHICLE. BOTH VEHICLES ARE TOTAL LOSSES.*AK
Jul 09, 2003
DRIVING AT APPROXIMATELY 25 MPH, CAME UPON A PATCH OF UNEVEN ROAD (SHAVED ROAD SURFACE IN PREPARATION FOR REPAVING) JUST BEFORE A STOPLIGHT. ROAD SURFACE WAS DRY. APPLIED BRAKES TO SLOW VEHICLE. VEHICLE RAN OVER AN EXPOSED MANHOLE COVER APPROXIMATELY 3 INCHES IN HEIGHT AND LOCATED APPROXIMATELY 50 FT BEFORE THE INTERSECTION AHEAD. ABS BEGAN TO PULSE UPON CONTACT WITH THIS MANHOLE. THE PULSE LASTED A SECOND, AFTER WHICH TIME THE BRAKES LOCKED AND THE VEHICLE SLID (APPROXIMATELY 10 FT) INTO THE INTERSECTION. CONSTANT PRESSURE WAS APPLIED TO THE BRAKE PEDAL FOR THE DURATION OF THE STOP. NO OTHER VEHICLES WERE IN THE INTERSECTION AT THE TIME, AND THE VEHICLE WAS ABLE TO BE DRIVEN AFTERWARD WITHOUT INCIDENT. ABS ACTIVATION SEEMED WARRANTED DUE TO THE UNEVEN ROAD SURFACE, BUT THE SHORT DURATION OF THE PULSE AND THE SUBSEQUENT BRAKE LOCKUP SEEM OUT OF THE ORDINARY. NO OTHER FAILURES OF THIS TYPE HAVE OCCURRED.*AK
Aug 10, 2001
DRIVING AT APPROXIMATELY 25 MPH, CAME UPON A PATCH OF UNEVEN ROAD (SHAVED ROAD SURFACE IN PREPARATION FOR REPAVING) JUST BEFORE A STOPLIGHT. ROAD SURFACE WAS DRY. APPLIED BRAKES TO SLOW VEHICLE. VEHICLE RAN OVER AN EXPOSED MANHOLE COVER APPROXIMATELY 3 INCHES IN HEIGHT AND LOCATED APPROXIMATELY 50 FT BEFORE THE INTERSECTION AHEAD. ABS BEGAN TO PULSE UPON CONTACT WITH THIS MANHOLE. THE PULSE LASTED A SECOND, AFTER WHICH TIME THE BRAKES LOCKED AND THE VEHICLE SLID (APPROXIMATELY 10 FT) INTO THE INTERSECTION. CONSTANT PRESSURE WAS APPLIED TO THE BRAKE PEDAL FOR THE DURATION OF THE STOP. NO OTHER VEHICLES WERE IN THE INTERSECTION AT THE TIME, AND THE VEHICLE WAS ABLE TO BE DRIVEN AFTERWARD WITHOUT INCIDENT. ABS ACTIVATION SEEMED WARRANTED DUE TO THE UNEVEN ROAD SURFACE, BUT THE SHORT DURATION OF THE PULSE AND THE SUBSEQUENT BRAKE LOCKUP SEEM OUT OF THE ORDINARY. NO OTHER FAILURES OF THIS TYPE HAVE OCCURRED.*AK
Aug 10, 2001
TIRES
4 complaints
TREAD SEPARATION PROBLEM INVOLVING KUMHO ECSTA 711 TIRES.*MR THE VEHICLE FAILED THE VIRGINIA AUTO SAFTY INSPECTION DUE TO A VIOLATION INVOLVING THE TWO FRONT KUMHO TIRES. THE INSPECTOR EXPLAINED THAT THE TREAD WAS SEPARATING FROM THE TIRE DUE TO (HIS OPINION) A SHIFTING OF THE BELTS. *NM
Jul 23, 2004
TIRE SIDEWALL BUBBLE/BLISTER UPON HITTING SHALLOW POTHOLE - THIS IS 3RD TIRE OCCURANCE, ALL WITH SAME SIDEWALL BLISTER DAMAGE, OF THE FOUR OE TIRES DELIVERED ON MY 2001 MAZDA PROTEGE ES. THE OE TIRES ARE DUNLOP SP SPORT 5000M P195/50R16 83 V. DOT IDENTIFICATION: DOT EULV 4MD0901. ALL TIRES HAVE BEEN INFLATED TO 30-35 PSI AT TIME OF IMPACT AND THE POTHOLE WAS SUFFICIENTLY MINOR AS TO CAUSE NO DAMAGE TO THE ALLOY RIM OR ANY OTHER SCRAPE OR DAMAGE TO THE TIRE. THE SIDEWALL BLISTER WOULD FORM WITHIN SEVERAL MILES DRIVING AFTER IMPACT. I'VE NOW HAD TO PURCHASE THREE DUNLOP REPLACEMENT TIRES TO DATE.
Feb 24, 2003
2 ORIGINAL EQUIPMENT TIRES HAVE DEVELOPED GOLFBALL SIZE BLISTERS WHERE SIDEWALL MEETS THE TREAD. *AK
Jul 01, 2002
I WAS TOLD THAT THE TIRE WAS DRIVEN WHILE LOW. I CHECK THE AIR IN MY TIRES ONCE SOMETIMES TWICE A WEEK. THE MECHANIC THAT LOOKED AT MY TIRE SAID THAT IT ONLY HAS TO BE A LITTLE LOW TO START RUBBING ON THE RIM. AS YOU CAN SEE BY MY MILEAGE I DRIVE QUITE A BIT. PLUS BOTH MY DAD (RETIRED) AND MY HUSBAND WORK FOR UNIROYAL TIRES. MY HUSBAND IS A TIREBUILDER. I AM JUST GLAD THE TIRES DIDN'T BLOW WHILE I WAS DRIVING ON THE HIGHWAY. I AM 36 YEARS OLD AND THIS IS THE FIRST TIME I HAVE EVERY HAD A TIRE RUINED IN 20000 MILES. I THINK SOMETHING IS WRONG WITH THESE TIRES. SO DOES MY DAD AND HUSBAND.*AK (TIRESIZE: 192/55/R15)
Jan 04, 2002
ELECTRICAL SYSTEM
3 complaints
VEHICLE: 2001 MAZDA PROTEGE LX 2.0 LITER ENGINE FAILURE: KEY IS INSERTED IN IGNITION AND TURNED, STARTER WILL TURN OVER BUT ENGINE WILL NOT START. OCCURRENCE: INTERMITTENTLY, 3 TIMES IN 2 MONTHS. SERVICE: HAD IT TOWED EACH TIME TO A CERTIFIED MAZDA DEALERSHIP. FIRST TIME - THEY REPLACED THE IGNITION COILS WITH ANOTHER VEHICLES COILS AND IT STARTED RIGHT UP. THEY PUT THE ORIGINAL COILS BACK IN AND IT STARTED UP FINE. SECOND TIME - THEY REPLACED THE PCM THIRD TIME - HAD IT TOWED TO A DIFFERENT MAZDA DEALERSHIP. AFTER TOWING, THE VEHICLE STARTED RIGHT UP. I HAVE HAD THE VEHICLE SERVICED AT REGULAR INTERVALS AS RECOMMENDED BY MAZDA SINCE I PURCHASED IT NEW 6 YEARS AGO. I HAVE BEEN IN CONTACT WITH MAZDA CORPORATION TO CHECK FOR RECALLS OR KNOWN ISSUES AND WAS TOLD THERE ARE NONE FOR MY VEHICLE. AFTER EXPLAINING MY PROBLEM TO THEM, I WAS GIVEN NO SUGGESTIONS FOR RECOURSE. THIS PROBLEM IS INTERMITTENT, BUT LEAVES ME WITH AN UNRELIABLE VEHICLE. *TR
Jul 16, 2007
I WAS AT A LOCAL RESTAURANT WHEN THEY ANNOUNCED A MAZDA PROTEGE WAS ON FIRE IN THE PARKING LOT. FIRE DEPARTMENT AND POLICE WERE CALLED. FIRE WAS PUT OUT AND FIRE DEPARTMENT LOOKED TO FIND SOURCE OF FIRE. I WAS TOLD IT WAS ELECTRICAL. IT STARTED IN THE WIRING AT THE LEFT REAR DOOR. THE FIREMAN ASKED WHAT WAS IN THE TRUNK (MEANING HIGHPOWERED AMPS). I TOLD HIM EVERYTHING IN THE CAR WAS ORIGINAL. NO ADDED EQUIPMENT. HE SAID THAT THE ONLY TIME HE HAD SEEN A FIRE IN THE ELECTRICAL SYSTEM LIKE MINE WAS AS A RESULT OF OVERLOAD FROM ADDED SPEAKER/ AMPS. MY MAZDA 2001 PROTEGE IS BEING TOTALED BY FARMERS INSURANCE BUT THEY WILL NOT HAVE IT INVESTIGATED AS TO THE FAILURE. MAZDA HAS BEEN INFORMED AND OPENED A CASE BUT WILL NOT DO ANYTHING WITHOUT THE INSURANCE COMPANY'S INVESTIGATION. I AM NOW OUT A CAR THAT SHOULD HAVE LASTED ME TEN YEARS OR MORE. I HAVE HAD NO PROBLEMS WITH THIS CAR UNTIL THE FIRE. IF THE INSURANCE COMPANYS REFUSE TO INVESTIGATE THEN HOW DO WE, THE CONSUMER, KNOW WHEN WE ARE IN DANGER. WHAT RECOURSE DO I HAVE WITH EITHER MY INSURANCE COMPANY OR WITH MAZDA. *NM
May 30, 2006
LAST NOVEMBER THE "CHECK ENGINE" LIGHT CAME ON IN MY 2001 MAZDA PROTEGE. I IMMEDIATELY BROUGHT IT TO THE MAZDA DEALERSHIP, WHO SAID THAT THEIR WAS AN ERROR WITH THE CODE AND THEY CLEARED IT AND RECALIBRATED IT. THEY SAID IT HAD GONE OFF FOR NO APPARENT REASON. THREE MONTHS LATER (SHORTLY AFTER THE WARRANTY EXPIRED) THE LIGHT CAME ON AGAIN. THIS TIME THE DEALERSHIP CLAIMED THAT THE CODE SAID THAT THE GAS CAP WAS NOT SCREWED ON TIGHT. THIS WAS NOT TRUE! WHEN THAT LIGHT CAME ON I IMMEDIATELY CHECKED THE GAS CAP SINCE THE OWNERS MANUAL TOLD ME THAT WAS ALL I COULD DO MYSELF (IT WAS TIGHT AS A DRUM). THE DEALERSHIP CLAIMED OTHERWISE-IT WAS MY WORD AGAINST THEIRS AND NATURALLY THEY WON. TWO WEEKS LATER THE LIGHT AGAIN CAME BACK ON. WHEN I TOOK IT BACK TO THE DEALERSHIP, THEY TOLD ME THAT THE CODE THIS TIME SAID MY SOLENOID WAS BAD (THE CAR WAS RUNNING GREAT). THE CHARGED ME $427 TO REPLACE IT AND SAID I SHOULD HAVE NO MORE PROBLEMS. ANOTHER COUPLE OF WEEKS GOES BY AND THE LIGHT AGAIN GOES OFF. THIS TIME THEY KEPT IT IN THE SHOP FOR 3 DAYS. THEY CLAIMED THAT THE CODE INDICATED IT WAS THE SOLENOIND (HOW COULD THAT BE SINCE IT WAS A BRAND NEW ONE?) THEY CLEARED THE CODE AND TEST DROVE IT FOR 50 MILES, IT DID NOT COME BACK ON. I BELIEVE THAT THE COMPUTER CONTROLLING THAT LIGHT IS DEFECTIVE AND GIVING OUT ERRONEOUS CODES SINCE I KNOW THAT MY GAS CAP WAS SECURELY TIGHTENED, AND HOW CODE IT POINT TO THE SOLENOID AFTER IT HAD BEEN REPLACED WITH A NEW ONE. THE DEALERSHIP WILL NOT REFUND THOSE REPAIR BILLS AND THE MAZDA CUSTOMER SERVICE WOULD ONLY REFER ME BACK TO THE DEALERSHIP. THEY DID NOT WANT TO HEAR ANY STATEMENTS FROM ME ABOUT A POSSIBLY DEFECTIVE PART. TOLD ME TO GET AN INDEPENDENT AUTO REPAIR PERSON'S ASSESSMENT. I CANNOT AFFORD THAT! PLEASE LOOK INTO THIS FOR ME. THE DEALERSHIP DID TELL ME THAT I'D NEVER BE ABLE TO GET MY CAR SMOGGED WITH THAT LIGHT ON AND I CAN'T LIVE WITH RUNNING BACK AND FORTH TO THE SHOP EVERY TIME IT GOES OFF. *LA
May 28, 2004
FUEL SYSTEM, GASOLINE
2 complaints
THE FUEL TANK HAS RUSTED AND THERE IS A NOTICEABLE GAS SMELL. *TR
Nov 06, 2013
FUEL VAPOR ODORS BEGAN ACCUMULATING IN THE GARAGE DURING AN OVERNIGHT PARK. WHEN VAPORS BECAME EXCESSIVE, VEHICLE WAS PARKED OUTSIDE. EVENTUALLY, THE VAPORS BECAME NOTICEABLE WHILE IDLING AT A TRAFFIC LIGHT.. VEHICLE WAS TAKEN TO A CAR CARE CLINIC AND DIAGNOSED WITH A SEVERELY RUSTED FUEL TANK. I AM GRATEFUL THERE WAS NO FIRE FROM A SPARK. *TT
Sep 29, 2011
EQUIPMENT
2 complaints
DT: CONTACT STATED THE AIR CONDITIONER WAS NOT WORKING WHEN PUT ON A HIGHER FAN SETTING. CONSUMER LOOKED BEHIND THE DASH AND CONNECTOR WAS STARTING TO MELT. *AK
May 23, 2005
DURING AN ATTEMPT TO CHANGE A FLAT TIRE JACK COLLAPSED WHILE RAISING VEHICLE. DEALERSHIP EXAMINED JACK, AND CONCLUDED A BOLT LOOKED "SOFT" RESULTING IN COLLAPSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Nov 29, 2001
STEERING
2 complaints
WHILE DRIVING AT 35 MPH STEERING WHEEL LOCKED WITHOUT WARNING. AS A RESULT, DRIVER LOST CONTROL OF VEHICLE AND IMPACTED A TREE. DRIVER SUSTAINED KNEE AND NECK INJURIES. *AK
Dec 17, 2003
CONSUMER STATES WHILE DRIVIING AND WITH NO WARNING STEERING WHEEL LOCKED UP . DEALER NOTIFIED.*AK
Jul 02, 2003
SEAT BELTS,UNKNOWN OR OTHER
1 complaint
EVERY TIME I GO TO FASTEN MY SEAT BELT INTO THE BUCKLE, IT'S ALWAYS UNBUCKLING IT SELF. THIS HAPPENS IN STATIONARY AND IN MOTION. MY RADIOS SCREEN CANT BE SEEN OR READ. THE VISOR ON THE CAR BROKE OFF AND NOTHING WAS PULLING IT.
Oct 16, 2020
STRUCTURE,WHEELS,ENGINE
1 complaint
TAKATA RECALL I BOUGHT BY 2001 MAZDA PROTEGE A COUPLE YEARS AGO AND WAS NEVER SENT ANYTHING ABOUT ANY RECALLS. AFTER PULLING A CAR FAX REPORT THERE IS 5 RECALLS ALL HAVING TO DO WITH HEADLIGHTS. I'VE RECEIVED A TICKET FOR NO HEADLIGHTS ON WHEN THEY WERE ON AND WAS RECENCTLY IN A CAR ACCIDENT DUE TO NOT SEEING THE OTHER VEHICLE . THE DAMAGE TO MY VEHICLE IS ON THE FRONT END INCLUDING DAMAGING MY RADIATOR WHICH NEEDS TO REPLACED, BUMBER AND GRILL. I HAD ONLY LIABILITY INSURANCE ON MY VEHICLE AND THEY ONLY WOULD PAY FOR THE OTHER CAR THAT WAS HIT. WHY WAS I NEVER INFORMED OF RECALL ISSUES? I'VE ALREADY PAID FOR THE NO HEADLIGHT TICKET AT NIGHT AND I'M FRUSTRATED BECAUSE THEY WERE ILLUMINATED. PLEASE DO NOT TELL ME I HAVE NO RECALL ISSUES BECAUSE I HAVE DONE MY RESEARCH AND HAVE 5 RECALLS ALL TO DO WITH LIGHTS WHICH CAN RESULT IN A CRASH. MY VEHICLE WAS IN MOTION TURNING WHEN THE ACCIDENT OCCURED AT NIGHT.
Feb 12, 2017
ENGINE
1 complaint
TL* THE CONTACT OWNS A 2001 MAZDA PROTEGE. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE ENGINE FAILED TO START ACCOMPANIED BY AN ABNORMAL KNOCKING FROM THE ENGINE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MORE OFTEN WHEN THE ENGINE WAS COLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 22,000. UPDATED 05/28/14 MA THE CONSUMER STATED MODEL YEAR 2003 VEHICLES HAVE BEEN REPAIRED FOR THE SAME FAILURE BY THE MANUFACTURER. BUT THE MANUFACTURER REFUSES TO REPAIR MODEL YEARS 2001-2002. THE CONSUMER STATED THIS CONDITION DOES NOT KEEP THE ENGINE FROM STARTING. IT CAN AND HAS CAUSED CATASTROPHIC ENGINE FAILURE, WHICH SHUTS DOWN THE POWER STEERING AND BRAKES WHILE THE VEHICLE IS MOVING. UPDATED 05/29/2014 *JS
Oct 25, 2013
WHEELS
1 complaint
2001 MAZDA PROTEGE LEFT FRONT TIRE DETACHED FROM VEHICLE. *TS PRIOR TO THE WHEEL COMING OFF THE CONSUMER HEARD A NOISE AND SLOWED DOWN BUT BEFORE SHE COULD STOP THE WHEEL CAME OFF. THE VEHICLE CAME TO REST IN A DITCH THEN WAS LATER ABLE TO PULL ONTO THE RIGHT BERM. THE VEHICLE SUSTAINED DAMAGE TO THE LEFT FRONT TIRE AND MOUNT, LEFT FRONT QUARTER PANEL AND DRIVER'S DOOR (OHIO TRAFFIC CRASH REPORT). *NM
Dec 22, 2005
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
CHECK ENGINE LIGHT HAS BEEN COMING ON FOR LAST YEAR. PROBLEM IS WITH ENGINE MISFIRE/CATALYTIC CONVERTER. WE HAVE REPLACED EVERYTHING SUGGESTED: SPARK PLUGS, WIRES, CATALYTIC CONVERTER, ENGINE TUNE UP, NEW TIRES, ETC. PROBLEM WORSENING. CAR RIDING ROUGHER, WORSENING GAS MILEAGE. *JB
Oct 27, 2005
STRUCTURE
1 complaint
FRONT OF BUMPER PAINT CHIPS. IT LOOKS AS LIKE VERY FINE PARTICLES OF CHIP ALL ALONG THE VERY FRONT PORTION OF THE BUMPER. I HAVE REPORTED THIS PROBLEM TO MAZDA BOTH AT THE DEALERSHIP LEVEL AND WITH THE CORPORATE OFFICE. THE DEALERSHIPS DIAGNOSES WAS "OUTSIDE INFLUENCES", WHICH IS SO AMBIQUOUS AS TO MEAN NOTHING. *NLM
Jun 25, 2003
AIR BAGS,SEAT BELTS
1 complaint
THE VEHICLE WAS REAR ENDED. THE AIR BAGS FAILED TO DEPLOY AND THE SEATS BELT UNLATCHED. *JB
Apr 14, 2003
VEHICLE SPEED CONTROL
1 complaint
THE CRUISE CONTROL SELECTOR ON THE 2001 MAZDA PROTEGE IS A SHORT STALK ON THE RIGHT SIDE OF THE STEERING WHEEL. ONCE THE CRUISE CONTROL IS ENABLED BY PRESSING A BUTTON IN THE END OF THE STALK, THE CRUISE SPEED IS SELECTED BY MOVING THE STALK DOWN. IF CRUISE IS INTERRUPTED, AS BY STEPPING ON THE BRAKE PEDAL, THE PRE-SET SPEED CAN BE RESUMED BY MOVING THE STALK UP. SINCE THE STALK CHANGES LOCATION WITH THE MOVEMENT OF THE STEERING WHEEL, IT IS VERY EASY TO INADVERTENTLY OPERATE THE STALK. I HAVE HIT IT WHEN ATTEMPTING TO OPERATE THE WINDSHIELD WIPER/WASHER (ANOTHER STALK ON THE RIGHT SIDE) AND WHILE TURNING A CORNER. THE HAZARD IS THAT THE ENABLED CRUISE CONTROL IS NOT DISABLED IF THE VEHICLE DROPS BELOW A CERTAIN SPEED, STOPS, OR EVEN WHEN THE IGNITION IS TURNED OFF. IT REMAINS ENABLED UNTIL INTENTIONALLY TURNED OFF. A DRIVER, UNAWARE THAT THE CRUISE CONTROL WAS ENABLED, COULD ACCIDENTALLY MOVE THE STALK UP TO RESUME, AND THE VEHICLE WOULD ACCELERATE TO THE LAST PRE-SET SPEED. EVEN THOUGH A TAP OF THE BRAKE PEDAL WOULD INTERRUPT THE ACCELERATION, BY THE TIME THE DRIVER REALIZED IT AND REACTED, A LOT OF DAMAGE COULD BE DONE. A DRIVER COULD ALSO ACCIDENTALLY MOVE THE STALK DOWN AND UNKNOWINGLY SET THE CURRENT SPEED AS THE CRUISE SPEED. IF THE DRIVER LIFTED HIS/HER FOOT FROM THE GAS PEDAL, THE VEHICLE WOULD NOT DECELERATE AS EXPECTED BUT WOULD CONTINUE AT THE SET SPEED.
Feb 12, 2003
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
WHILE ACCELERATING VEHICLE WOULD MAKE A NOISE. DEALER SERVICED VEHICLE AND NOTICE A BRAKE DUST PROBLEM. PROBLEM RETURNED. DEALER SERVICED, AND NOTICED STEERING COLUMN NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Sep 10, 2002
VISIBILITY
1 complaint
REAR VIEW WINDOW TAKES AN UNUSUAL AMOUNT OF TIME TO DEFROST. OTHER WIDOWS AND MIRRORS DEFROST IN A REASONABLE AMOUNT OF TIME. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Dec 20, 2001
SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS,SEATS
1 complaint
THE PROBLEMS WITH THIS PARTICULAR VEHICLE OCCURRED ON 11/01/2001 IN AN AUTO ACCIDENT. I'M THE PASSENGER WHO WAS DRIVING THE VEHICLE SOUTHBOUND ON THE INTERSTATE WHEN SUDDENLY I COULDN'T STOP THE VEHICLE BECAUSE OF THE BRAKES, SO I TRIED TO CHANGE LANES, AND THE CAR VEERED OFF THE ROAD, LANDING IN A DITCH AFTER CRASHING INTO 4 OR 5 TREES. NO AIR BAGS DEPLOYED, AND MY SEAT BELT DETACHED AT SOME POINT DURING THE IMPACT. AS A RESULT CAR WAS COMPLETELY TOTALED, AND DRIVER SIDE DOOR WAS SMASHED IN. PASSENGER'S SEAT DIRECTLY BEHIND THE DRIVER WAS PUSHED INTO THE MIDDLE OF THE CAR, AND THE TRUCK SAT IN THE BACK SEAT. THROUGH ALL OF THE IMPACT I COULD HAVE PROBABLY BEEN THROWN OUT OF MY SEAT BECAUSE MY SAT BECAME UNATTACHED, THEREBY CAUSING EXTREME DAMAGE TO MY CHEST, AND LEAVING ME WITH FRACTURED RIBS WHICH COULD HAVE BEEN AVOIDED IF THE AIR BAGS SIMPLY DEPLOYED. *AKFURTHERMORE, THE WHOLE THING COULD HAVE BEEN AVOIDED IF I HAD CONTROL OF STOPPING THE VEHICLE IN A TIMELY FASHION.
Dec 06, 2001
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
A LOUD TICKING NOISE CAN BE HEARD COMING FROM UNDERNEATH THE HOOD. CONSUMER FEELS SOURCE OF THE PROBLEM IS AUTOMATIC TRANSMISSION BECAUSE GEARS CAN BE HEARD CHANGING WHILE DRIVING AND VEHICLE STALLS ON AN INTERMITTENT BASIS. DEALER HAS YET TO BE CONTACTED. *AK *SLC
Nov 02, 2001
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHILE TRAVELING 35-45MPH AUTOMATIC TRANSMISSION GEAR SHIFT JUMPED FROM DRIVE TO NEUTRAL, CAUSING VEHICLE TO REV UNTIL GEAR WAS CHANGED. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Sep 05, 2001
SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
WHILE AT A STOP ENGINE REVVED. ALSO, WHILE DRIVING VEHICLE VIBRATED. DEALER WAS AWARE OF PROBLEMS.*AK
Aug 21, 2001
EXTERIOR LIGHTING
1 complaint
LOW BEAM HEADLIGHTS ARE DESIGNED SO THEY DON'T FADE. THERE IS A SHARP CUTOFF LINE IN LIGHT BEAM. CONSUMER FEELS THIS IS AN UNSAFE DESIGN.*AK
Aug 17, 2001
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
STRONG HEAVY FUMES ENTERED VEHICLE, CAUSING DRIVER AND PASSENGER TO BECOME NAUSEATED. CONSUMER HAS GOTTEN MIXED DIAGNOSIS OF WHAT THE CAUSE COULD BE. DEALER'S TECHNICAN BELIEVED SOME SUBSTANCE LEAKING FROM ENGINE AND DASHBOARD COMPARTMENT CAUSED FUMES TO ENTER VEHICLE WHILE AIR CONDITIONING WAS ON. CONSUMER LIVED IN A HOT CLIMATE AREA THAT REQUIRED AIR CONDITIONING TO RUN A LOT. MAZDA NEVER HEARD OF COMPLAINT, AND BELIEVED FUMES MIGHT COME FROM INTERIOR. MAZDA DIDN'T HAVE A REMEDY.*AK *SLC
Aug 15, 2001
Frequently Asked Questions
How many problems does the 2001 MAZDA Protege have?
The 2001 MAZDA Protege currently has 52 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2001 MAZDA Protege?
The most common problems reported for the 2001 MAZDA Protege are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2001 MAZDA Protege problem data come from?
All problem and complaint data for the 2001 MAZDA Protege comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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