2020 MERCEDES-BENZ Metris Recalls

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Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

NHTSA 21V055000

Report Date

05/02/2021

Component

ELECTRICAL SYSTEM:SOFTWARE

Manufacturer

Daimler Vans USA, LLC

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy / Corrective Action

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

NHTSA 19V715000

Report Date

08/10/2019

Component

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Manufacturer

Daimler Vans USA, LLC

Consequence: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Remedy / Corrective Action

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles may not have been correctly installed.

NHTSA 20V729000

Report Date

24/11/2020

Component

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Manufacturer

Daimler Vans USA, LLC

Consequence: The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.

Remedy / Corrective Action

DVUSA will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BREMPOS.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.

NHTSA 22V066000

Report Date

08/02/2022

Component

SERVICE BRAKES, HYDRAULIC:FLUID

Manufacturer

Daimler Vans USA, LLC

Consequence: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Remedy / Corrective Action

Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

NHTSA 22V134000

Report Date

08/03/2022

Component

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Manufacturer

Daimler Vans USA, LLC

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy / Corrective Action

Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

NHTSA 22V360000

Report Date

20/05/2022

Component

ELECTRICAL SYSTEM:SOFTWARE

Manufacturer

Daimler Vans USA, LLC

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy / Corrective Action

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

NHTSA 25V463000

Report Date

11/07/2025

Component

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Manufacturer

Daimler Vans USA, LLC

Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy / Corrective Action

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.

NHTSA 26V070000

Report Date

06/02/2026

Component

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Manufacturer

Daimler Vans USA, LLC

Consequence: An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy / Corrective Action

Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.

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Where to Find VIN for Recall Check

To check for recalls on your 2020 MERCEDES-BENZ Metris, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2020 MERCEDES-BENZ Metris for Recall Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Recall Verification

Each character in your 2020 MERCEDES-BENZ Metris 17-digit VIN helps identify specific recalls affecting your vehicle. Learn how the VIN structure works for accurate recall lookup.

2020 MERCEDES-BENZ Metris VIN Structure for Recall Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2020 MERCEDES-BENZ Metris Recalls in 3 Steps

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Find the 17-character VIN on your 2020 MERCEDES-BENZ Metris dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

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Input your VIN into our free recall checker tool above to search NHTSA database for safety recalls, TSBs, and service campaigns specific to your vehicle.

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Check the recall details including affected components, consequences, and remedy. Contact your MERCEDES-BENZ dealer to schedule free recall repair appointment.

Frequently Asked Questions

How many recalls does the 2020 MERCEDES-BENZ Metris have?

The 2020 MERCEDES-BENZ Metris currently has 8 recalls according to NHTSA records. All recall information is sourced directly from the National Highway Traffic Safety Administration database.

Are 2020 MERCEDES-BENZ Metris recalls free to fix?

Yes! All safety recalls for 2020 MERCEDES-BENZ Metris vehicles must be repaired free of charge by authorized dealers, regardless of vehicle age or mileage. Contact your local MERCEDES-BENZ dealer to schedule a recall repair.

How do I check if my 2020 MERCEDES-BENZ Metris has open recalls?

You can check for open recalls by entering your VIN (Vehicle Identification Number) in our VIN decoder tool. The 17-character VIN can be found on your vehicle registration, insurance card, or on the driver's side dashboard visible through the windshield.

Where can I find my 2020 MERCEDES-BENZ Metris VIN number?

Your 2020 MERCEDES-BENZ Metris VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

What should I do if my 2020 MERCEDES-BENZ Metris has a recall?

Contact your nearest MERCEDES-BENZ dealership immediately to schedule a free recall repair. Bring your vehicle registration or VIN number. All safety recalls must be fixed free of charge by the manufacturer, regardless of vehicle age or mileage.

Are NHTSA recalls mandatory to fix on 2020 MERCEDES-BENZ Metris?

While not legally required for vehicle owners to fix recalls, it's strongly recommended for safety. However, dealerships and manufacturers must offer free repairs for all official NHTSA recalls on 2020 MERCEDES-BENZ Metris vehicles.