How many problems does the 2011 NISSAN Leaf have?

The 2011 NISSAN Leaf currently has 95 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2011 NISSAN Leaf?

The most common problems reported for the 2011 NISSAN Leaf are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2011 NISSAN Leaf problem data come from?

All problem and complaint data for the 2011 NISSAN Leaf comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2011 NISSAN Leaf Problems

AIR BAGS

28 complaints

Air bag sensor fault, passenger seat warning on dashboard. Confirmed sensor failure at repair shop. Notified by Nissan that sensors are DISCONTINUED parts. No alternative solution suggested. This means all airbags in this vehicle are disabled. Car has less than 40,000 miles and has years of service life left. How is Nissan allowed to discontinue supply of an essential safety component?

Mar 25, 2025

My airbag sensor light went off for no reason. I took it into the dealership and was told that it would cost $3,700 to get it repaired/replaced since the seat needs to be removed. I am concerned that this safety issue is not taken care of and have read that many 2011 Leaf's are having this same issue.

Jun 20, 2023

The airbag warning light has come on. An independent shop and the dealer say the repair is $4500 or more -- greater than the value of the vehicle, because Nissan only sells the complete passenger seat as a repair part, and requires the airbag be paired with the car at the dealer. I ask that this situation be resolved by Nissan making just the seat cushion available as a repair part, as they have for recalls of airbags on other model year cars. The SAFETY problem is that Nissan's refusal to sell a repair part, leads to a FISCAL INCENTIVE TO BYPASS THE AIRBAG. See also NHTSA #: 08V-521

May 30, 2023

Passenger airbag sensor is not working. When car is turned on and driving, the dashboard continually displays a red flashing warning light indicating an airbag malfunction. There is also a message that the passenger air bag is off. Newer Nissan Leaf models have had the same problem and have been recalled, but not the 2011 year. It should be recalled. Estimated cost to fix is $3000. Seat bottom was replaced in 2016.

Jul 13, 2022

Airbag light comes on when it should not. Vehicle disables the passenger airbag because it has code B1018. Airbag should not disable when an adult is sitting in the passenger seat. Code can be reset, but will come back any time someone sits in the passenger seat, regardless of size.

May 13, 2022

+ 23 more complaints for this component

ELECTRICAL SYSTEM

18 complaints

The contact owns a 2011 Nissan Leaf. The contact stated that the Telematics Control Unit, which locates the nearest charging station, was inoperable and could not be upgraded. Additionally, the 12 Volt battery would not charge, and the doors would not unlock to open. The windows would not roll up, and the gear shifter would not shift out of park into neutral. The vehicle was towed to the dealer. However, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.

Sep 27, 2021

STARTING ON 12/03/2018, THIS 2011 NISSAN LEAF BEGAN RELEASING SMOKE AND A NOXIOUS BURNING-PLASTIC SMELL INTO THE CABIN DURING 240V AND 125V ELECTRIC VEHICLE CHARGING WHEN THE VEHICLE IS STATIONARY AND THE IGNITION IS OFF. THE SMOKE ORIGINATES FROM THE ON-BOARD CHARGER (PART 296A0-3NA8A) LOCATED BEHIND THE REAR PASSENGER SIDE SEAT, WHICH IS RIGHT BEHIND WHERE THE CHILD SEAT USUALLY GOES. DESPITE THIS, THE VEHICLE CONTINUES TO CHARGE FROM ELECTRICAL SOURCES AND DRIVE NORMALLY. AN INSPECTION BY STEVENS CREEK NISSAN (4855 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) ON 12/12/2018 FOUND THE SAME BURNING SMELL AND REPORTED THAT A "FUSE IN THE ON-BOARD CHARGER (IS) FUSING". THEY OFFERED NO FURTHER EXPERTISE ABOUT THE CAUSE EXCEPT TO RECOMMEND A REPLACEMENT OF THE ON-BOARD CHARGER. ON THE SAME DAY, NISSAN NORTH AMERICA WAS CONTACTED AND ASKED TO ADDRESS THE ISSUE AND REPLIED THAT THEY REFUSED TO ADDRESS THE PROBLEM ON 01/11/2019. THE ATTACHED IMAGES INCLUDE THE TECHNICIAN'S REPORT FROM NISSAN STEVENS CREEK AND PHOTOGRAPHS OF WHAT APPEARS TO BE THERMAL DAMAGE AND COMBUSTIBLE SOOT BUILDUP WITHIN THE ON-BOARD CHARGER, WHICH NOT ONLY CHEMICALLY CORRODES ELECTRONICS, BUT ALSO CAUSES OVERHEATING AND PRESENTS A FIRE HAZARD.

Jan 11, 2019

I BELIEVE THE BATTERY WAS RIGGED INTO RUNNING LOW RIGHT AFTER THE WARRANTY RAN OUT

Oct 05, 2017

TL* THE CONTACT OWNS A 2011 NISSAN LEAF. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HAD BEEN CHARGED THE ENTIRE NIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT DUE TO THE VEHICLE BEING INVOLVED IN A CLASS ACTION LAWSUIT, THEY WOULD NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,769.

May 01, 2017

TL* THE CONTACT OWNS A 2011 NISSAN LEAF. THE CONTACT STATED THAT THE BATTERY WOULD DRAIN RAPIDLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE MILEAGE SPECIFIED FOR THE BATTERY TO BE RECHARGED WAS INACCURATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS NOT ABLE TO BE DIAGNOSED. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 6,000.

Jul 09, 2014

+ 13 more complaints for this component

SERVICE BRAKES

14 complaints

THE BRAKES MALFUNCTION AT LOW SPEEDS, BUT ARE NOT INCLUDED IN A RECALL PROGRAM. NISSAN HAS NOT HELPED AND DOES NOT RESPOND TO EMAILS OR QUESTIONS ON TWITTER. AT LOW SPEEDS THE BRAKES WILL SPORADICALLY ENGAGE AND DISENGAGE WITH REGENERATIVE BRAKING ENABLED. THEY WILL SOMETIMES CATCH WHICH CAUSES SUDDEN STOPPING OR SKIDDING IN HAZARDOUS CONDITIONS. THEY WILL ALSO NOT ENGAGE UNTIL THEY ARE PRESSED EXTREMELY HARD WHICH WILL ALSO CAUSE SUDDEN BRAKING AND CAN BE HAZARDOUS IN TRAFFIC OR HAZARDOUS CONDITIONS. I'VE BEEN ATTEMPTING TO REACH NISSAN TO RESOLVE THE ISSUE, BUT THEY DO NOT RESPOND. THIS IS AN ONGOING ISSUE THAT MAKES THE VEHICLE DANGEROUS TO DRIVE AT TIMES.

Jan 09, 2020

TL* THE CONTACT OWNS A 2011 NISSAN LEAF. WHILE DRIVING 55 MPH DOWN A MOUNTAIN, THERE WAS INSUFFICIENT BRAKING ABILITY AND THE VEHICLE WAS UNCONTROLLABLE. ADDITIONALLY, THE HILL DESCENT ASSIST FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VALLEY NISSAN OF STAUNTON (297 LEE JACKSON HWY, STAUNTON, VIRGINIA 24401, (540) 213-9600) WHERE IT WAS DIAGNOSED THAT THE REGENERATIVE BRAKING WAS NOT RESPONSIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT ADDITIONAL TESTING SHOULD BE PERFORMED ON ELECTRIC VEHICLES. THE FAILURE MILEAGE WAS 30,000.

Dec 11, 2019

INTERMITTENTLY, LITTLE OR NO BRAKING FORCE MAYBE BE AVAILABLE WHEN THE CAR IS PUT IN GEAR AFTER INITIAL KEY-ON FOLLOWING ABOUT 10 MINUTE KEY-OFF AFTER A 20-30 MINUTE DRIVE CYCLE. THE FAULT IS MORE LIKELY TO OCCUR IN WARM WEATHER. PUMPING THE BRAKES ONCE BEFORE PUTTING THE CAR IN GEAR WILL CLEAR THE PROBLEM. IF THE BRAKES ARE NOT PUMPED THE CAR WILL CONTINUE TO ROLL DUE TO THE RESIDUAL TORQUE FROM THE ELECTRIC DRIVE THAT EXISTS EVEN WHEN THE ACCELERATOR IS NOT DEPRESSED. I TOOK THE CAR TO A NISSAN DEALER WHO CHARGED $209 FOR ANALYSIS AND TO APPLY A, "SOFTWARE UPGRADE," TO THE CAR'S COMPUTER SYSTEM. IT S NOT YET KNOWN IF THE SOFTWARE RESOLVED THE ISSUE DUE TO INTERMITTENT NATURE. THIS ISSUE COULD POSE A HAZARD FOR ITINERANT DRIVERS OF LEAFS WITHOUT SOFTWARE UPGRADE BECAUSE THOSE DRIVERS WOULD NOT KNOW BRAKE PUMPING ALLEVIATES THE PROBLEM. THE NORMAL REACTION IS TO PRESS THE BRAKES HARDER WITHOUT LIFTING, WHICH HAS NO EFFECT ON RESTORING BRAKE FORCE.

Jul 17, 2017

I HAVE HAD THE CAR INTO THE DEALER TWICE IN THE PAST 1 1/2 YEARS TO 'REPROGRAM' THE GRABBY BRAKES. THEY GET VERY SENSITIVE WHEN BRAKING BELOW 25 MPH. THEY GRAB, LET GO, GRAB, AND LET GO. I AM NOW BEING TOLD THAT IT WILL COST ME OVER $100 JUST FOR THEM TO LOOK AT THEM A THIRD TIME. I AM TIRED OF THE BANDAID APPROACH AND WANT IT FIXED BUT SHOULD NOT HAVE TO PAY A PENNY FOR IT. THE CAR JUST TURNED 40,000 MILES. I LOVE IT EXCEPT THIS ANNOYING AND POSSIBLY DANGEROUS BRAKING PROBLEM.

Jul 17, 2016

I ECHO SO MANY OTHERS WHO HAVE HAD THE EXPERIENCE OF THE BRAKES BEING OUT OF ONE'S CONTROL AT LOW SPEEDS. INSTEAD OF ALLOWING FOR A SMOOTH, SLOW DECELERATION, THE BRAKES ACTIVATE HARD END END UP JERKING THE CAR. THERE HAVE BEEN TIMES WHEN THIS HAS BEEN REALLY FRIGHTENING. ENOUGH PEOPLE HAVE COMPLAINED ABOUT THIS THAT IT SHOULD BE LOOKED INTO! IT'S HARD TO RECALL EXACTLY THE CONDITIONS UNDER WHICH THIS HAPPENS, BECAUSE IT'S INTERMITTENT, BUT MOSTLY AT LOW SPEEDS.

May 27, 2016

+ 9 more complaints for this component

AIR BAGS,SEATS

7 complaints

Car throws a B1018 DTC, which is for the passenger seat occupancy sensor. The seat occupancy sensor failing poses a major safety risk, as it causes the airbags to not deploy properly in the event of a crash. This is a very well known issue for the 2011-2012 LEAF, and the only option Nissan gives to fix this is a full seat replacement, which is cost prohibitive at over $3000. Previously, a recall was issued for 2013-2016 LEAFs for a similar issue, but the 2011-2012 was not included in that recall.

Apr 17, 2025

Please see thread: [XXX] My 2011 Nissan Leaf's OCS has failed randomly. I pulled the code via an Bluetooth OBD reader and the LeafSpy Pro app installed on my phone: B1018-00 09 AIR BAG Occupant Sens [Unit Fail] SRC-41. I took the car to a local dealership and was quoted over $4k for a full seat replacement with no ETA as the part is on back order. There is no option to simply replace the OCS alone and there is no workaround from Nissan to re-enable the passenger airbag without paying the $4k for the new seat. Opened a case with Nissan Consumer Affairs who advised they could do nothing for me. The repair is more expensive than the value of the vehicle. Because Nissan offers no workaround other than paying $4k for a new seat, consumers are incentivized to bypass the airbag sensor using a 3rd-party box (see here [XXX] rather than properly repair it. This is a safety issue and Nissan should do the right thing in making the repair affordable or making an official way to bypass the sensor/enable the airbags. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 17, 2024

Supplemental air bag warning light started blinking on 9/24/2023. It blinks regardless of whether the front passenger seat is occupied. The OCS sensor for the passenger seat failed. This should have been covered by a recall. The dealer wants over $3,000.00 to replace the seat cushion. I declined the repair. Dealer assured me that driver air bag isn't affected, so I'll operate the car without a front passenger. Dealer Estimate: Denied Repair Step Step Total: $3,687.14 Correction: inspected system, dtc b1018 for occupant sensor unit failure is present. Cleared dtc, when sitting in passenger seat, dtc came back on. Inspected continuity to passenger seat occupant sensor and found ok at this time. Diagnosis says replacement of passenger occupant sensor assembly (lower seat assembly) Labor: $588.00

Sep 25, 2023

Air bag occupant sensor in front passenger seat failure causing air bag system shut off. DTC Code: B 1018 Description: Air Bag Occupant Sensor (Unit Fail). Well documented common failure of this critical safety component on the Nissan Leaf Forum. Sensor is not available to replace the defective part and a recall campaign was issued by Nissan, but doesn't cover 2011-2012 models. The vehicle is available for inspection upon request. The system scan revealed the DTC Code. Code returns after code clearing. Component has not been inspected by manufacturer. Air Bag Warning indicator lamp and Air Bag Off X 2 lamp illuminated.

Aug 23, 2022

The air bag sensor unit failed. The car only has 5271 miles on it and it was stored in a warm garage since 2011. This failure isn't due to use so it must be a manufacturing defect.

Oct 23, 2021

+ 2 more complaints for this component

SERVICE BRAKES, HYDRAULIC

4 complaints

I NOTICED THE BRAKING DEFECT SOON AFTER TAKING DELIVERY OF MY LEAF. SIMILARLY TO THE OTHER RESPONDENTS, THE CONTINUANCE TO BRAKING AFTER THE PEDAL HAS BEEN RELEASED OCCURS AT ANY SPEED AND WITHOUT WARNING. I HAVE HAD IT HAPPEN AT PARKING LOT SPEEDS, ON THE FREEWAY, AND AT ALL SPEEDS IN BETWEEN. I HAVE BEEN UNABLE TO DISCERN ANY PARTICULAR SITUATION THAT SEEMS TO 'CAUSE' THE PHENOMENON. I HAVE EXPRESSED MY CONCERN ABOUT THIS TO TWO SEPARATE NISSAN DEALERSHIP SERVICE REPRESENTATIVES (AT DOWNTOWN NISSAN OF LOS ANGELES, AND UNIVERSAL CITY NISSAN) WHO BOTH SAID IT WAS THE FIRST THEY'D HEARD OF THE PROBLEM. NEITHER SEEMED INCLINED TO LOOK INTO MY CLAIM IN ANY WAY. THE FACT THAT A SERIOUS FREEWAY COLLISION HAS BEEN REPORTED ALONG WITH SEVERAL OTHER LESS SERIOUS OCCURRENCES DETAILING THE SAME PROBLEM INDICATES THAT THERE IS INDEED A PROBLEM. IS NISSAN WAITING FOR PEOPLE TO BE KILLED BECAUSE OF THIS BEFORE THEY DO SOMETHING ABOUT IT? I REALLY LOVE THE CAR, EXCEPT FOR THIS BRAKING PROBLEM, BUT I REALLY HATE NISSAN FOR IGNORING SOMETHING POTENTIALLY LIFE THREATENING UNTIL SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR

Jan 23, 2012

WHILE BRAKING LIGHTLY AND NOT SUDDEN TO TURN INTO A SHOPPING CENTER, THE LEAF APPLIED FULL BRAKES AND DID NOT RELEASE THE BRAKES UNTIL THE CAR WAS GOING ABOUT 10 MPH. *TR

Nov 27, 2011

WHEN DRIVING AT 60 MPH DOWN THE FREEWAY, I HIT THE BRAKES HARD TO AVOID A COLLISION WITH THE CAR IN FRONT OF ME. I DECELERATED TO ABOUT 30MPH WHILE VEERING TO THE RIGHT TO AVOID HITTING THE OTHER CAR. TO INFORM THE RAPIDLY APPROACHING CAR BEHIND ME, I TAPPED MY BRAKES ABOUT 4-5 TIMES A SECOND TO FLASH MY TAILLIGHTS. AT THAT POINT THE BRAKES LOCKED UP AND MY CAR RAPIDLY DECELERATED EVEN THOUGH I HAD REMOVED MY FOOT FROM THE BRAKE PEDAL. AFTER ABOUT 1/3-1/2 SECOND, THE BRAKES RELEASED AND I WAS ABLE TO REGAIN CONTROL OF THE CAR AND CONTINUE DRIVING. AFTER CHECKING ONLINE FORUMS AND MY LOCAL EV GROUP, IT TURNS OUT THAT TWO OTHER PEOPLE HAVE EXPERIENCED SIMILAR BRAKING BEHAVIOR WHERE THE CAR DECELERATED RAPIDLY EVEN THOUGH THE BRAKE PEDAL WAS NOT PRESSED.

Jul 26, 2011

I WAS ON THE FREEWAY TRAVELING APPROPRIATELY 65 MPH. THE VEHICLE TO THE RIGHT AND IN FRONT OF ME SUDDENLY SWERVED IN TO MY LANE AND BRAKED HARD IN FRONT OF ME. WITH NO PLACE TO GO ON EITHER SIDE OF ME, I WAS FORCED TO BRAKE FAST AND HARD. THE ABS KICKED IN AS EXPECTED BUT ONCE I HAD DECELERATED TO A POINT WHERE I KNEW A COLLISION WAS NOT IMMINENT AND TOOK MY FOOT OFF THE BRAKE, THE CAR CONTINUED BREAKING VERY HARD. IT TOOK THE BETTER PART OF A SECOND WITH MY FOOT NOW COMPLETELY OFF THE BRAKE BEFORE THE BRAKES ACTUALLY RELEASED. IN THIS TIME, THE CAR BEHIND ME WAS NOT ABLE TO STOP AND HIT ME HARD, CAUSING INJURY TO TWO PEOPLE IN THE CAR WHO WERE NOT BELTED IN. THIS ACCIDENT WOULD HAVE BEEN AVOIDABLE IF THE LEAF HAD NOT FAILED TO DECREASE THE BRAKING EFFORT WHEN I RELEASED PRESSURE AND THEN ULTIMATELY TOOK MY FOOT COMPLETELY OFF THE BRAKE PEDAL. IT FELT AS IF SOMETHING LIKE THE BRAKE ASSIST FUNCTION WAS MALFUNCTIONING... *TR

Jul 26, 2011

Crash: 1

Injuries: 2

VEHICLE SPEED CONTROL

3 complaints

Vehicle doesn't slow down when taking foot of the acceleration pedal. Same both power settings. It will continue to move at slow speed on level ground. It behaves as though the minimum pedal.motor speed is too fast. My concern.is that it might get very fast without any pedal. Thank you.

Jul 14, 2023

On 05/28/23 while i was trying to park my 2011 Nissan Leaf in a parking lot, the car accelerated unexpectedly and hit a pole and fence and scratched an already parked car. Applying break did not slow down my car. I own this car since 2011 and never had an experience like this.

Jun 04, 2023

Crash: 1

WHEN I ACCELERATED FROM A STOP ON A CITY STREET TO TURN LEFT ON MY WAY HOME THE ENGINE LOST POWER EVEN AS I PUSHED THE ACCELERATED PEDAL MORE TILL THE CAR ALMOST STOPPED IN THE MIDDLE OF THE TURN. ENGINE RETURNED TO NORMAL ACCELERATION POWER AFTER I PREPARED TO PULL OVER OUT OF TRAFFIC. NO WARNING LIGHTS CAME ON.

Apr 25, 2021

UNKNOWN OR OTHER

2 complaints

2011 NISSAN LEAF VEHICLES IS DEFECTIVE AND AFFECTS THE PROPER DEPLOYMENT OF THE PASSENGER FRONT AIR BAG. I HAVE A FAULTY OCS SYSTEM FOR THE PASSENGER AIR BAG SENSOR AND I WILL NEED TO SCRAP THE CAR RATHER THAN PAY THE 4-6 THOUSAND DOLLAR COST OF A NEW PASSENGER SEAT.M I HAVE BEEN ABLE TO RESET THE ODBC CODE BUT NOW ITS NOT ALLOWING ME TO DO THAT ANYMORE

Apr 26, 2021

MY CAR REQUIRES ME TO WAIT AFTER PUSHING THE START BUTTON BEFORE I CAN SHIFT INTO DRIVE OR REVERSE. IF I DO NOT WAIT, THEN THE CAR SKIPS D OR R AND SHIFTS INTO THE NEUTRAL EVEN WHEN I SELECT THE GEAR SHIFTER TO R OR D. I HAVE EXPLAINED THIS SITUATION TO MY LOCAL AUSTIN NISSAN DEALER ON 5/28/15. IT WAS EXPLAINED TO ME THAT THIS IS NORMAL. I CONSIDER THIS A SERIOUS SAFETY ISSUE WHEN I START MY CAR ON AN INCLINE OR HILL AND ATTEMPT TO SHIFT TO D OR R. IF I DO NOT WAIT, THEN THE CAR ROLLS DOWNHILL IN NEUTRAL, REGARDLESS IF I SHIFT TO D OR R. THE CAR IS THEN ABLE TO LURCH FOR SEVERAL FEET DOWN AND FREE ROLL DOWNHILL BEFORE I REAPPLY MY FOOT TO THE BRAKE PEDAL. I COULD EASILY HIT ANOTHER CAR OR PEDESTRIAN. IT SEEMS UNSAFE FOR THE DRIVER TO HAVE TO REMEMBER TO WAIT FOR > 0.5 SECOND (ESTIMATE) BEFORE SHIFTING OUT OF PARK. THE ELECTRONICS SHIFTER SHOULD DEFAULT TO REMAIN IN PARK IF IT IS NOT READY TO GO INTO D OR R. GOING INTO N SEEMS LIKE A POOR ELECTRONIC DEFAULT POSITION WHEN SHIFTING FROM P TO D OR R AT THE START OF CAR. I FOUND MULTIPLE COMPLAINTS OF THIS ONLINE WHEN I SEARCHED "NISSAN LEAF SHIFT TO NEUTRAL". THANKS FOR YOUR CONSIDERATION.

May 28, 2015

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

2 complaints

I RECENTLY PURCHASED A 2011 NISSAN LEAF VEHICLE FROM A PRIVATE PARTY. I QUICKLY NOTICED THAT MY BATTERY CAPACITY WAS AT 5 BARS AND THE VEHICLE HAS 73300 MILES. I ALSO NOTICED THE EV SYSTEM WARNING LIGHT WAS ON. I TOOK THE CAR TO MY LOCAL NISSAN DEALER AND LET THEM KNOW THAT I WAS GOING TO NEED A NEW BATTERY BUT WANTED TO KNOW THE HISTORY OF THE VEHICLES BATTERY BECAUSE I BELIEVE THAT THE DEGRADATION OF THE VEHICLES BATTERY WOULD FALL INTO THE SEVERE CATEGORY AND BECAUSE THE VEHICLE WAS IN BETWEEN OWNERS AT THE TIME NO ONE TOOK IT IN FOR A BATTERY REPLACEMENT. CURRENTLY IN 2020 THE 2011 VEHICLE IS AT 5 BARS MEANING THAT IF THE BATTERY ONLY LOST ONE BAR IN THE LAST YEAR THE BATTERY WOULD HAVE TO HAVE LOST MORE THAN 50% CAPACITY WITHIN THE TIMEFRAME THAT IT WOULD HAVE BEEN COVERED UNDER THE 8 YR/100,000MILES EXTENDED WARRANTY. THEY WOULD NOT PROVIDE ME WITH ANY VEHICLE BATTERY INFORMATION ALTHOUGH THE REPRESENTATIVE OF THE DEALER DID CONFIRM THAT THE WARRANTY WOULD HAVE BEEN IN EFFECT LAST YEAR. THEY THEN QUOTED ME $6600 FOR A BATTERY REPLACEMENT. AFTER RESEARCHING I FOUND A LETTER FROM NISSAN WHICH STATES THAT THE VEHICLE WARRANTY WOULD BE EFFECTIVE FOR 2011 MODELS WITH IMPLEMENTATION STARTING SOMETIME IN SPRING OF 2013. NISSAN SO FAR IS NOT WILLING TO REPAIR THE BATTERY OR ASSIST IN THE REPAIR ALTHOUGH THE WARRANTY WOULD HAVE COVERED THIS ISSUE. THE VEHICLE HAS COME CLOSE TO TURNING OFF WHILE I'VE BEEN ON THE ROAD. I AM AFRAID OF MY CARS BATTERY DYING WHILE I'M ON THE ROAD. IT'S MY ONLY VEHICLE. *TR

May 15, 2020

THE RANGE METER ON THE RIGHT SIDE OF THE DASH SHOWS INCORRECT RANGE. I UNDERSTOOD WHEN PEOPLE WOULD SAY IT DEPENDS ON HOW YOU DRIVE, BUT NO MATTER HOW I DRIVE THERE IS NO POSSIBLE WAY FOR ME TO GET THE RANGE THE CAR SAYS I HAVE. IF IT SHOWS 55 MILES I CAN BE SURE TO GET BETWEEN 20 AND 35 MILES BEFORE BEING STRANDED. I CONTACTED NISSAN FOR A WARRANTY OR SERVICE CONCERN AND THEY CLAIMED IT NOT TO BE A MANUFACTURER DEFECT.

Mar 21, 2019

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

THIS IS NOT RELATED TO ANYTHING SPECIFIC THAT HAPPENED TO MY VEHICLE, BUT IT IS RELATED TO CONSUMER SAFETY AND PROTECTION. NISSAN SETTLED A CLASS-ACTION LAWSUIT AND AMENDED THEIR BATTERY REPLACEMENT/REPAIR WARRANTY SHORTLY AFTER THEY INTRODUCED THE LEAF TO THE US. VERY SOON AFTER THIS AMENDED WARRANTY WENT INTO EFFECT NISSAN SENT A LETTER TO ALL LEAF OWNERS AND ASKED US TO BRING OUR CAR IN FOR A "SOFTWARE UPGRADE" THAT WOULD GIVE US A BETTER RANGE DISPLAY. I SUSPECT THAT THIS "UPGRADE" ACTUALLY KEEPS THE CAPACITY (RANGE) DISPLAY ABOVE THE THRESHOLD THAT WOULD OTHERWISE OBLIGATE NISSAN TO REPAIR/REPLACE THE BATTERY. IS YOUR AGENCY THE APPROPRIATE ON TO BRING THIS SUSPICION/COMPLAINT TO AND REQUEST AN INVESTIGATION OR SHOULD I CONTACT SOMEONE ELSE. I DO NOT HAVE EVIDENCE, BUT IT IS MORE THAN A HUNCH. BEFORE THIS ALLEGED ""FIX" MY CAR HAD LOST 2 BARS OF DISPLAY, AFTER, ONLY 1, YET IT HAS BEEN DRIVEN AND RECHARGED MUCH MORE EXTENSIVELY THAN BEFORE THE "FIX". ALSO, NISSAN HAS BEEN UNWILLING TO SHARE DATA ON THE LEAF OR ITS BATTERY, AND INSISTS THAT THEY ARE THE ONLY COMPANY WHO CAN DIAGNOSE THE BATTERY, AND THEREFORE, THE ONLY COMPANY WHO CAN DECIDE IF THE WARRANTY SHOULD BE HONORED IN ANY CASE. THIS IS TROUBLING. I WOULD APPRECIATE IT IF ANY RESOURCES COULD BE DEVOTED TO LOOKING INTO THIS SOFTWARE "FIX" - THOUGH I UNDERSTAND BUDGET AND PERSONNEL CONSTRAINTS MAY INHIBIT THIS WITHOUT EVIDENCE BEYOND MY CIRCUMSTANTIAL EXPERIENCE AND MY GUT FEELING. STILL, IT BEARS CONTACTING YOU TO ASK, AS WE HAVE SEEN HOW OTHER MAJOR AUTO MAKERS ARE WILLING TO BEND RULES AND LAWS IN ORDER TO PAD THE BOTTOM LINE. THANK YOU!! *TR

Oct 07, 2015

I HAVE RUN INTO WHAT I BELIEVE IS A SMALL DESIGN FLAW. WHILE USER ERROR IS CLEARLY INVOLVED, A SIMPLE SOFTWARE FIX COULD PREVENT THIS FROM HAPPENING. SCENARIO: 1) LEAF IS PARKED IN GROCERY STORE PARKING LOT ON A SLIGHT DOWNHILL SLOPE. 2) STARTUP SOUND IS TURNED OFF. 3) PUSH START BUTTON WHILE NOT PRESSING ON BRAKE PEDAL ADEQUATELY - LEAF GOES INTO ACCESSORY MODE. 4) TRY TO SHIFT INTO REVERSE, NOT LOOKING AT DASH SCREEN TO SEE THAT LEAF IS IN ACCESSORY MODE. 5) PRESS DOWN ON PARKING BRAKE LEVER TO DISENGAGE PARKING BRAKE. 6) PRESS ACCELERATOR. RESULT: THE LEAF IS STILL IN ACCESSORY MODE, BUT HAS SHIFTED INTO NEUTRAL AFTER STEP #4. ONCE PARKING BRAKE IS OFF AND FOOT IS ON ACCELERATOR, THERE IS NOTHING TO KEEP THE LEAF FROM ROLLING FORWARD. THIS IS NOT HYPOTHETICAL, IT HAPPENED TO ME TWICE IN THE LAST YEAR. ONE TIME I HIT A SHOPPING CART, BUT FORTUNATELY PUT THE BRAKE ON IN TIME AND THE FRONT LICENSE PLATE HOLDER PROTECTED MY LEAF FROM DAMAGE. COMMENT: IN MY OPINION, TRYING TO SHIFT INTO DRIVE OR REVERSE WHILE THE LEAF IS IN ACCESSORY MODE SHOULD NOT PUT THE LEAF IN NEUTRAL--IT SHOULD STILL BE IN PARK. THIS SIMPLE CHANGE WOULD PREVENT THE POSSIBILITY OF THIS HAPPENING. THE LEAF CAN STILL SHIFT TO NEUTRAL IN ACCESSORY MODE BY MOVING THE SHIFTER TO THE LEFT AND HOLDING IT THERE FOR 2 SECONDS. *TR

Aug 24, 2012

Crash: 1

ELECTRICAL SYSTEM,ENGINE

2 complaints

THE PROBLEM IS THE BATTERY, WE WHERE TOLD BY NISSAN THAT THERE WOULD BE A SLOW LOSS OF CAPACITY AND UP TO 20% LOSS AT 5 YEARS. THIS IS ONLY IN HOT CLIMATES LIKE ARIZONA, TX AND CA. THE CAR SHOULD HAVE HAD A BATTERY COOLING SYSTEM. *TR NOW AFTER PAY $40,000 FOR THE CAR IN THE FIRST YEAR MY DRIVING RANGE IS DOWN SO MUCH IN MY SECOND YEAR THE CAR WILL BE WORTHLESS TO DRIVE OR SELL. *TR

Aug 08, 2012

ABOUT A MONTH AND A HALF AGO, I PURCHASED A 2011 NISSAN LEAF FROM MY LOCAL DEALER. EVERYTHING WAS GOING GREAT UNTIL ABOUT A MONTH AGO WHEN I WAS DRIVING ON THE HIGHWAY AROUND 20 MPH OR SO WHEN THE POWER SUDDENLY SHUT OFF. THE ENTIRE DASHBOARD INSTANTLY WENT OFF BUT THE RADIO+TOUCHSCREEN REMAINED ON. THE CAR CAME TO A CRAWL AND I WAS ABLE TO PULL OVER AND RESTART WITHOUT ANY PROBLEMS. IT WAS A LITTLE SCARY TO SAY THE LEAST. I CALLED THE DEALERSHIP WHERE I BOUGHT THE CAR FROM AND LEFT A VOICE MAIL FOR THE SERVICE DEPT. SINCE IT WAS SATURDAY BUT NEVER RECEIVED A CALL BACK. I KIND OF SHRUGGED IT OFF THAT DAY THINKING IT MIGHT HAVE JUST BEEN A QUIRK SO I DIDN'T FOLLOW UP WITH THE DEALER. ABOUT A WEEK AND A HALF AGO, I WAS PULLING INTO A PARKING LOT GOING AROUND 10 MPH AND THE SAME THING HAPPENED. I CALLED THE DEALERSHIP AND TOOK IT IN THE NEXT DAY. THEY'VE HAD THE CAR FOR ABOUT A WEEK AND SAID THAT NISSAN TOLD THEM TO DRIVE IT AND TRY REPRODUCING THE PROBLEM. I DIDN'T EXPECT THEM TO REPRODUCE IT SINCE IT HAS ONLY HAPPENED TWICE WITHIN WEEKS. AS EXPECTED, THEY COULDN'T REPRODUCE IT SO I WAS TOLD THAT I WOULD HAVE TO TAKE THE CAR BACK SINCE THEY COULDN'T DO ANYTHING ABOUT IT. I AM TAKING THE LEAF BACK TOMORROW TO START DRIVING AGAIN BUT DEFINITELY HAVE CONCERNS SINCE MY WIFE ALSO DRIVES THE CAR AND WHO KNOWS WHAT SHE WOULD DO IN A SHUT-OFF WHILE DRIVING SITUATION. LUCKILY, THE PAST TWO INCIDENTS WERE NOT IN HIGH SPEEDS AND I WAS ABLE TO REACT QUICKLY. MY WORST NIGHTMARE WOULD BE IF WE GOT REAR ENDED DUE TO INSTANTLY LOSING POWER. I HAVE CALLED NISSAN DIRECTLY TO LET THEM KNOW ABOUT MY CAR BUT NO ONE HAS CALLED ME BACK. I ASSUME THEY WERE ALREADY IN TOUCH WITH THE DEALER. I DON'T LIKE THE FACT THAT I AM BEING HANDED THE CAR BACK AT A POTENTIAL SAFETY RISK. *TR

Jul 07, 2012

SERVICE BRAKES, ELECTRIC

2 complaints

I HAVE DEFINITELY NOTICED THE BRAKING ASSIST DISPLAYING A MIND OF ITS OWN, THOUGH NEVER ON THE FREEWAY AS YET. SOMETIMES I JUST TAP THE PEDAL AND THE BRAKES APPLY MUCH MORE THAN I WAS PUSHING. OTHER TIMES THE BRAKES APPLY NORMALLY, BUT DO NOT RELEASE IMMEDIATELY AFTER RELEASING THE PEDAL. NISSAN...SOMETHING IS UP HERE. *TR

Sep 01, 2011

I WAS ACCELERATING AFTER GETTING ON THE FREEWAY HEADING NORTH AND SLIGHTLY UPHILL I MIGHT HAVE BEEN PEAKING AT 55MPH WHEN THE TRUCK IN FRONT OF ME SUDDENLY SLAMMED HIS BRAKES ON. I DID THE SAME AND I HEAR MY TIRES SCREECHING , I PRESUMED THAT THEY WERE LOCKING. HOWEVER I DID MAINTAIN MY DIRECTION AND DIDN'T SEEM TO LOOSE CONTROL. WHEN I REALIZED I WOULD NOT REAR-END THE TRUCK I LEFT MY FOOT OFF THE BRAKE. I WAS ALARMED WHEN MY TIRES WERE STILL LOCKED AND REMAINED LOCKED FOR WHAT I THOUGHT WAS A VERY LONG HALF SECOND. BY THAT TIME I THINK I WAS UNDER 20 MPH ON A FREEWAY AND I WAS DARN LUCKY NOBODY WAS REAR-ENDING ME! I THINK THIS IS A DEFECT IN THE BRAKING RESPONSE. *TR

Jul 25, 2011

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

When applying brakes, at a point in the pedal travel the vehicle deceleration goes from too little to vastly too much. This makes the vehicle challenging to drive in traffic without colliding into the vehicle in front and not stopping so quickly as to cause the trailing vehicle to collide. The dealer has confirmed the behavior. There is a TSB to supposedly address the problem, and a receipt is attached of that TSB software update being applied. However, this has not changed the behavior. This is at least partially a software issue, since the vehicle blends physical brakes with EV regenerative braking.

May 31, 2024

POWER TRAIN

1 complaint

RECENTLY I GOT A NISSAN LEAF. BATTERY HAS BEEN ACT INCORRECT MILES .I DROVE 2 MILES IT COUNT AS 5 MILES. CHARGING WAS INCORRECT. I WAS CHARGE ON QUICK CHARGE TOOK ME 40 MUNITE FOR 30 MILES.

Aug 02, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

VEHICLES ELECTRIC WINDOWS MALFUNCTION. WINDOW WILL NOT OPEN OR CLOSE ON THE DRIVERS SIDE, BUT THE OTHERS WILL. MANY LEAF OWNERS ARE HAVING THE SAME ISSUES. PLEASE LOOK INTO THIS.

Apr 06, 2016

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

2011 NISSAN LEAF, HAVE TAKEN IT MULTIPLE DEALERS AND DONE THE UPDATE(S) REQUIRED BY NISSAN, WHICH ACTUALLY MADE MATTERS WORSE, REGEN IS NOT WORKING LIKE HAD PRIOR TO THE P3227 UPDATE. THE BIGGEST ISSUE WITH THE NISSAN LEAF IS THE BATTERY CAPACITY AND ADVERTISED CLAIMS. CURRENTLY CHARGING 100% AND GETTING LESS THAN 60 MILES RANGE. THE WARRANTY APPARENTLY AFTER TWO CLASS ACTIONS IS 5 YEARS 60,000 MILES WHICHEVER COMES FIRST. ALL ANYONE AT NISSAN OR THE DEALERS CAN SAY IS TO WAIT UNTIL WE DROP THE 9TH BAR. BUT FROM WHAT THE CUSTOMER SERVICE REP TOLD ME, I NEEDED TO DROP BELOW 70% , WHICH ACCORDING TO MY CALCULATIONS I HAVE. BUT NISSAN DOES NISSAN MATH, EACH BAR IS WEIGHTED AND THE SOFTWARE UPDATE MADE ADJUSTMENTS THAT ARE MYSTERIOUS TO MOST. NISSAN MISREPRESENTED THE LEAF AND WITH THE POOR BATTERY CHEMISTRY FAILED TO DELIVER AS PROMISED, AND NOW THESE CARS ARE PRACTICALLY BEING GIVEN AWAY. NISSAN DOES NOT COOL THE BATTERIES PROPERLY AND THERE COULD BE A DANGER THAT THEY ARE NOT DISCLOSING. THIS NEEDS TO BE INVESTIGATED FURTHER BY NHTSA/DOT

Sep 21, 2015

STRUCTURE,FUEL/PROPULSION SYSTEM

1 complaint

I PURCHASED MY 2011 NISSAN LEAF IN SEPTEMBER OF 2012 FROM STADIUM NISSAN IN ORANGE, CALIFORNIA. I QUICKLY LEARNED THAT THIS VEHICLE WAS NOT BUILT FOR MY 69 MILE COMMUTE(4.9 MILES PER KWH), BUT WAS ABLE TO ADAPT AND MAKE IT WORK UNTIL A JOB CHANGE IN OCTOBER OF 2013. MY 10 YEAR OLD SON AND I WERE REAR ENDED SHORTLY AFTER OUR MOVE TO TURLOCK, CALIFORNIA. MY NISSAN LEAF HELD UP VERY WELL TO BEING REAR ENDED AT 45MPH BY A FULL SIZED CHEVY SILVERADO; AS I DROVE IT AWAY AND THE CHEVY WAS TOTALED. MY SON AND I BOTH RECEIVED CONCUSSIONS FROM THE ACCIDENT, AND UNFORTUNATELY HE IS STILL FACED WITH MEMORY LOSS. MY LEAF WAS TAKEN TO ALFRED MATTHEWS COLLISION CENTER FOR REPAIRS, AND SENT TO CENTRAL VALLEY NISSAN TO HAVE THE BATTERIES REMOVED AND REINSTALLED BEFORE AND AFTER THE BODY REPAIRS. THE REPAIRS TOOK MORE THAN 2 MONTHS TO COMPLETE, AND MY LEAF HAS NEVER BEEN THE SAME. MY LEAF WILL NO LONGER GET THE 69PLUS FREEWAY MILES THAT I DROVE BEFORE THE ACCIDENT, AND WILL NOW ONLY GET 40-50 CITY MILES PER CHARGE (3.8 MILES PER KWH). I HAVE TAKEN MY LEAF BACK TO CENTRAL VALLEY NISSAN AT LEAST 6 TIMES IN THE LAST 8 MONTHS, AND EVEN HAD ONE OF THE TWO NISSAN LEAF MECHANICS EVALUATE THE ISSUES. AAA WAS WILLING AND READY TO TOTAL MY LEAF BASED ON THIS DRASTIC PERFORMANCE ISSUE, BUT THEY WERE TOLD BY CENTRAL VALLEY NISSAN AND THE LEAF MECHANIC THAT MY LEAF IS PERFORMING WITHIN SPECIFICATIONS FOR A 2011 LEAF WITH 35,000 MILES. I FIND THIS HARD TO BELIEVE BASED ON YOUR EPA ESTIMATES OF 106 CITY / 92 HIGHWAY (I AM CURIOUS IF OTHER LEAF OWNERS KNOW THAT WHEN THEIR VEHICLE IS 3 YEARS OLD AND HAS 35,000 MILES; THEY WILL ONLY GET 40 MILES PER CHARGE). *TR

Oct 15, 2014

Crash: 1

Injuries: 2

STRUCTURE

1 complaint

AFTER STOPPING AT AN INTERSECTION, LOOKING BOTH WAYS AND NOT SEEING ANYBODY, I STARTED GOING THROUGH AND CROSSING THE STREET, THEN I SUDDENLY COME FACE-TO-FACE WITH A PEDESTRIAN ONLY INCHES FROM THE SIDE OF THE CAR! I ALMOST HIT SOMEONE, AND THE EXPERIENCE LEFT ME QUITE RATTLED. THE PROBLEM IS THE PILLAR AT THE FRONT LEFT CORNER IS AT THE WORST POSSIBLE POSITION AS IT COMPLETELY BLOCKS THE VIEW OF THE FAR STREET CORNER, SO I DID NOT SEE THE PEDESTRIAN WHO STARTED CROSSING THE STREET. ALSO, THE PILLAR AT THE FRONT RIGHT SIDE COMPLETELY BLOCKS THE VIEW OF THE NEAR STREET CORNER. I HAVE SINCE TRAINED MYSELF TO CONSCIOUSLY PERFORM A CRAZY-LOOKING MANEUVER TO MOVE MY BODY TO THE LEFT AND TO THE RIGHT AND BACK, AT EVERY INTERSECTION, TO PEEK AROUND THE OBSTACLE. I DON'T HAVE TO DO THIS IN ANY OTHER VEHICLE. THIS CAR HAS EXCEPTIONALLY TERRIBLE VISIBILITY BECAUSE OF THE LOCATION OF THE PILLAR, AND IT IS VERY VERY DANGEROUS. THIS NEEDS TO BE REDESIGNED IMMEDIATELY BEFORE IT RESULTS IN A PEDESTRIAN FATALITY. IT ALMOST DID. *TR

Sep 29, 2014

STEERING

1 complaint

THE NISSAN LEAF REPRESENTATIVE SCHEDULED AN APPOINTMENT WITH A LEAF MECHANIC HERE IN MIDLAND. I ARRIVED AT MY APPOINTMENT AND ASK THE MECHANIC IF HE WAS THE LEAF MECHANIC THAT I HAD THE APPOINTMENT WITH. HE ANSWERED YES. I TOOK HIM FOR A TEST DRIVE WHERE HE EXPERIENCED THE FRONT END PROBLEM. WHEN WE GOT BACK, THE SHOP MANAGER WANTED TO SEE THE PROBLEM FOR HIMSELF. THEN I TALKED TO THE GENERAL MANAGER WHO TOLD ME THAT NEITHER WAS A CERTIFIED LEAF MECHANIC. WHEN I CALLED THE LEAF REPRESENTATIVE HE AGAIN TALKED TO ME. AFTER SEVERAL MORE CALLS TO HIM HE SAID THAT THE MECHANIC AND MANAGER SAID THAT IT WAS MY FAULT BECAUSE I WAS DRIVING ERRATIC EVEN WHEN I TOOK IT OUT ON THE LOOP AND THE HIGHWAY. THAT WAS A PURE LIE BY SOMEONE. I DID NEITHER. I ONLY DROVE IT AROUND THE NEIGHBORHOOD FOR THE TEST DRIVE. THEN THE LEAF REPRESENTATIVE TOLD ME THAT I NEEDED TO DRIVE TO ODESSA TO HAVE A LEAF MECHANIC TO CHECK IT OUT. THAT IS WHAT THEY ORIGINALLY TOLD ME ABOUT GOING TO MIDLAND FOR MY APPOINTMENT. THE ONLY PROBLEM IS THAT MY CAR WILL NO LONGER MADE IT TO ODESSA AND BACK ON A CHARGE. THEY TOLD ME THAT I WOULD HAVE TO DRIVE OVER THERE AND RENT A CAR TO GET BACK TO MIDLAND AND THEN I COULD DRIVE BACK TO ODESSA THE NEXT DAY. I SUGGESTED THAT THEY SEND THE LEAF MECHANIC OVER TO MIDLAND TO CHECK MY CAR. THEY WOULD NOT DO IT. IT IS OK FOR THEM TO HAVE ME SPEND TWO DAYS OF MY TIME BUT IT IS NOT OK FOR THEM TO SPEND A HALF DAY. NOW THEY SAY THAT THEY WILL DO NOTHING ELSE UNLESS I DO IT THEIR WAY. I DO NOT KNOW IF THEY EVER FIXED THE STEERING PROBLEMS BUT I KNOW THAT I HAVE ALMOST HAD AN ACCIDENT SEVERAL TIMES BECAUSE OF THE STEERING. I NOW HAVE TO DRIVE EXTREMELY CAREFUL. I DO NOT KNOW IF I COULD AVOID AN ACCIDENT IF I HAVE TO SWERVE FAST TO AVOID AN ACCIDENT. NOW THEY WILL NOT DO ANYTHING TO FIX THE 2011 AND 2012 MODELS. *TR

Mar 12, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

TWO MONTHS AGO I WAS BRAKING MODERATELY WHEN THE CAR SHUTTERED, THERE WAS A BUMP AND THE CAR BEGAN COASTING. I SAW THAT IT HAD POPPED INTO N (NEUTRAL) EVEN THOUGH I DIDN'T TOUCH THE GEAR SHIFT. I TRIED TO PUT IT BACK INTO D (DRIVE) BUT IT WOULDN'T RESPOND. I PUSHED THE CAR TO THE SIDE OF THE ROAD AND TRIED SEVERAL TIMES TO SHUT IT DOWN. FINALLY, IT RESPONDED, THEN RESTARTED AND DROVE NORMALLY. AFTER THAT, THERE WOULD BE INTERMITTENT SHUTTERING AND BUMPING WHILE BRAKING. THE RECHARGING LIGHTS WILL PULSE AND I CAN FEEL THE REGENERATIVE FEATURE GRAB AND THEN RELEASE. ONE MORNING RECENTLY, ALONG WITH THESE SYMPTOMS THE RANGE PLUMMETED QUICKLY, BY ABOUT 1 MILE PER SECOND. AFTER DRIVING ONLY 20 MILES I HAD 17 MILES OF INDICATED RANGE. THEN, YESTERDAY, THE FIRST PROBLEM REAPPEARED: THE CAR WENT INTO NEUTRAL AND BRIEFLY WOULDN'T RESPOND. THE CAR IS NOW AT THE DEALER. *TR

Feb 05, 2014

FUEL SYSTEM, OTHER

1 complaint

THE NISSAN LEAF WE PURCHASED FROM ABC NISSAN (PHOENIX, AZ) IN MARCH, 2011 BEGAN EXPERIENCING A RAPID DECREASE IN RANGE BEGINNING IN MARCH, 2012. FOR 5 MONTHS, DURING MULTIPLE PHONE CALLS, VISITS TO DEALERS, AND AMONG 2 WEEKS OF TESTING AT THE PROVING GROUNDS, WE ARE BEING TOLD THAT THE 30% REDUCTION IN DRIVING RANGE WE HAVE EXPERIENCED IS NORMAL, GRADUAL CAPACITY LOSS AND IS NOT COVERED BY WARRANTY. WE BELIEVE THAT THERE IS A DEFECT IN THE DESIGN OF THE LEAF BATTERY CAUSING IT TO RAPIDLY DEGRADE FASTER IN WARMER CLIMATES, ALTHOUGH OWNERS IN CALIFORNIA ARE STARTING TO SEE RANGE LOSS AS WELL. WE HAVE BEEN GIVEN TEST REPORTS BY OUR DEALERSHIP THAT OUR TREATMENT OF THE CAR ?IS VERY GOOD FOR YOUR BATTERY.? THE USABILITY AND VALUE OF THE CAR HAS BEEN IRREVOCABLY DIMINISHED DUE TO THIS NONCONFORMIST, DESPITE THE CARE GIVEN TO THE BATTERY AS CONFIRMED BY THE EV BATTERY USAGE REPORTS. OWNERS APPEAR TO HAVE NO RECOURSE AT THIS TIME. ONE OWNER TRIED TO TRADE-IN HIS LEAF TO 11 LOCAL CAR DEALERS, AND 10 REFUSED TO MAKE ANY TRADE-IN OFFER FOR A MINT-CONDITION CAR, NO CAPACITY LOSS, NO FLAWS, LESS THAN 10,000 MILES. WE ARE STUCK WITH A $35,000 CAR THAT WE CAN NO LONGER USE ON A DAILY BASIS. OWNERS HAVE BEGUN TO COLLECT SELF-REPORTED COMPLAINTS ONLINE(1), AND RANGE-LOSS IS EXPERIENCED BY AT LEAST 46 CARS IN ARIZONA (OUT OF 400 TOTAL SOLD), 18 CARS IN TEXAS, AND 12 CARS IN CALIFORNIA. *TR

Sep 06, 2012

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

I HAVE RUN INTO WHAT I BELIEVE IS A SMALL DESIGN FLAW. SCENARIO: 1) LEAF IS PARKED IN CONDO PARKING GARAGE WITH GENTLE UPHILL SLOPE ON PARKING SPACE. 2) STARTUP SOUND IS TURNED OFF. 2) FORGET THE LEAF IS STILL PLUGGED IN TO AV L2 EVSE. 3) PUT FOOT ON BRAKE, PUSH START BUTTON. 4) SHIFT INTO REVERSE, NOT LOOKING AT DASH SCREEN TO SEE WARNING THAT LEAF WON'T START. 5) PRESS DOWN ON PARKING BRAKE LEVER TO DISENGAGE PARKING BRAKE. 6) PRESS ACCELERATOR. RESULT: THE LEAF DOESN'T START SINCE IT IS STILL PLUGGED IN TO EVSE. THE LEAF SHIFTS OUT OF PARK INTO NEUTRAL AFTER STEP #4. ONCE PARKING BRAKE IS OFF AND FOOT IS ON ACCELERATOR, THERE IS NOTHING TO KEEP THE LEAF FROM ROLLING BACK. IF IT ROLLS FAR ENOUGH IT WILL DAMAGE EITHER THE L2 CONNECTOR TO THE CAR OR THE EVSE OR BOTH. COMMENT: THIS IS NOT A HYPOTHETICAL, IT HAS HAPPENED TO ME 3-4 TIMES IN THE LAST YEAR. FORTUNATELY, I QUICKLY REALIZED THE LEAF WAS STILL CONNECTED TO THE EVSE AND APPLIED THE BRAKE SO THAT NO DAMAGE WAS DONE. IN MY OPINION, YOU SHOULD NOT BE ABLE TO SHIFT THE LEAF OUT OF PARK OR RELEASE THE PARKING BRAKE WHILE THE LEAF IS STILL PLUGGED IN. I WOULD SUGGEST CHANGING THE SOFTWARE TO AVOID POTENTIAL DAMAGE TO THE LEAF L2 CONNECTER, EVSE OR DAMAGE TO PROPERTY IN THE VICINITY. *TR

Aug 24, 2012

STRUCTURE,EQUIPMENT

1 complaint

ALTHOUGH APPARENTLY WORKING AS DESIGNED, THE PEDESTRIAN WARNING SOUND ON THE NISSAN LEAF IS INAUDIBLE TO ANY WITH MODERATE HEARING PROBLEMS, INCLUDING A GREAT MANY OF THE ELDERLY. THE PITCH IS TOO HIGH. LIVING IN A RETIREMENT COMMUNITY, THIS IS A MAJOR ISSUE. *TR

Oct 03, 2011

2011 NISSAN Leaf Problems & Complaints

Complaints by Component

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