111
Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM
59 complaints
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. Several dealers were made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure.
Dec 16, 2025
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. Two local dealers were contacted on several occasions; however, the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Dec 04, 2025
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Nov 24, 2025
See attached document for complaint. I am writing to formally report a serious safety concern regarding my 2020 Nissan Leaf which appears to be affected by a known defect involving the lithium-ion battery and DC fast charging capability. Despite Nissan's acknowledgment of the issue and a recall campaign (R25A3), no effective remedy has been provided. Owners have been advised to avoid using Level 3 fast chargers due to the risk of battery overheating and fire. This restriction significantly compromises the vehicle's utility and safety, especially for long-distance travel. I respectfully request that NHTSA investigate whether Nissan has met its obligations under federal safety regulations and whether further enforcement or expanded recall action is warranted. I am also seeking clarification on my rights as a consumer under current recall protocols.
Nov 21, 2025
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Nov 18, 2025
+ 54 more complaints for this component
UNKNOWN OR OTHER
8 complaints
My vehicle has been under active recall for over 1 year for a risk of battery fire if quick charged. I am filing this complaint because Nissan has failed to remedy this recall safety issue in a timely manner. It is completely unacceptable to have an open safety recall with no remedy for greater than 1 year! This is recall 24V700000 Thank you for help.
Oct 03, 2025
It has been a year on this recall and Nissan has not provided any fix.
Sep 19, 2025
Manufacturer has failed to provide a remedy for recall campaign R24B2 in a timely manner. The vehicle capability is impaired as the effective range is now limited due to the inability to fast charge the vehicle. It no longer provides the same functionality. The value of the vehicle is also reduced due to the open recall, so I am unable to resell the vehicle and replace it with a comparable model.
Jun 06, 2025
Unresolved safety recall (R24B2) has rendered the vehicle unreliable and potentially unsafe. Nissan has not provided a timeline for a fix and has refused interim assistance.
May 27, 2025
My back up camera is having issue, like becoming dark, multicolored and pink. It is not safe to back up especially when it rains. I purchased this car two months ago (December, 2023) and this problem started a month ago, sometimes it works fine but mostly is not working. I contacted the Nissan dealer I purchsed from but they did not confirmed the issue and I know a lot of people (in Facebook group) who has the same issue with their Nissan Leaf even with new 2023 models, mine is 2020. When I called the dealer to inspect they are charging me $130 just to inspect. It's 25,000 miles on this car, this is pretty new car. Thank you!
Feb 13, 2024
+ 3 more complaints for this component
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
6 complaints
The car was recalled over a year ago, and a remedy was promised in a few months. The issue has still not been resolved, resulting in the inability to take the car on a trip longer than about 175 miles. This completely compromises the usability of the vehicle!
Sep 24, 2025
This car has been under recall at risk of fire, injury, and death, and Nissan has made no attempts to fix the recall for years now. Im not able to use a feature I paid for and I'm worried if someone else uses the vehicle without knowing will start a fire
Sep 22, 2025
I am submitting this complaint due to Nissan's lack of action on a critical safety recall that has remained open without a remedy for over a year (NHTSA Recall Number 24V-700 / Nissan Recall Number R24B2). The recall involves a manufacturing defect in the high-voltage battery that can cause overheating and fire during DC fast charging. This is a severe safety risk, not only to owners but also to nearby vehicles and property at charging stations. Nissan’s only response has been to tell owners not to use DC fast charging, which was inadequate as a temporary measure and unacceptable as a long-term solution. Without access to DC fast charging, vehicle usability is severely compromised. Daily commuting is difficult, and long-distance travel is nearly impossible. Level 1 and 2 charging do not provide practical alternatives, and many owners rely on DC fast charging as their only feasible option. This feature is a basic expectation of modern EV ownership, and had I known I would lose it indefinitely, I would never have purchased this vehicle. After a full year, Nissan has provided no remedy, no timeline, and no meaningful communication. Even if a fix were announced today, implementation would take additional weeks or months. This is not a timely response to a major safety and usability issue. As an affected owner, I expect one of the following: (1) Nissan issues and implements a permanent fix within 30 days, (2) provides a free loaner vehicle until a remedy is available, or (3) repurchases the defective vehicles from me and other affected owners. Continuing with no action is unacceptable. As a repeat Nissan customer, this experience has been deeply disappointing and has caused me to lose confidence in the brand.
Sep 19, 2025
Note: Searching for similar complaints I found them under "Engine", "Electrical", and "Fuel". There are many such complaints! My 2020 Nissan Leaf has been under a recall notice since September of 2024 (12 months ago). Nissan warned the battery may catch fire during level 3 (rapid) charging. Nissan ordered owners not to use rapid chargers until a fix was in place. Such a fix was (and still is) promised by March 2025. That date is 6 months past now and yet their website still proclaims it. This, to me, demonstrates that Nissan is not actively working on the problem. They seem content to have shifted the burden of dealing with the problem onto their customers. Rapid charging is not a luxury, especially with large capacity batteries. Fully charging the car in 2-3 hours instead of 10-12 hours is a key selling point of the vehicle. To remove it amounts to a bait and switch. One year is an extremely generous amount time to allow for a solution. Obviously, they want a software solition to avoid the high cost of replacing the batteries. Obviously, they can't find a software solution. It is time for them to be forced to accept the higher cost consequence of releasing a faulty product. P.S. During a phone conversation with Nissan customer service in late July, I was told (after many denials that anything was wrong with them proclaiming a fix in March 2025 in July 2025) that a fix would be available in November. As their site still says March 2025 I must assume that was a blatant lie to pacify me.
Sep 10, 2025
Can’t use fast-charging! I am filing this complaint regarding Nissan’s failure to resolve the DC fast charging issue affecting my 2020 Nissan Leaf. In October 2024, Nissan issued a recall for nearly 24,000 Leaf vehicles due to a fire risk linked to Level 3 fast charging. Nissan advised owners to stop using fast charging and promised a software update by November 2024 to fix the issue. It is now March 2025, and Nissan has yet to deliver the promised fix. As a result, I cannot safely use a key feature of my vehicle, which significantly impacts its functionality and usability for long trips. This continued delay has caused major inconvenience and has left owners without a solution for months beyond Nissan’s stated timeline. I am requesting that the NHTSA investigate Nissan’s failure to resolve this issue and hold the company accountable for not providing a timely fix. Nissan should either deliver the promised update or offer alternative solutions for affected owners. Please confirm receipt of this complaint and advise on any further steps I can take.
Mar 16, 2025
+ 1 more complaint for this component
FUEL/PROPULSION SYSTEM
5 complaints
There is a recall for my fast charging but it's been 2 years and they still no fixing the problem. The company have to take action. Please
Dec 11, 2025
Complete battery failure at 35,000 miles. Dealer confirmed. Unable to drive car. At least two months or more before battery can be replaced. Nissan refuses to provide loaner car or rental car. Still making momently payments on a car I can't drive.
Nov 07, 2025
In fall 2024 we noticed our Nissan Leaf starting to no longer be able to hold a charge. There were no warning lamps, messages, or other symptoms prior to this problem. It would go from fully charged to zero with no warning (including when driving on the highway) and would stop accelerating above 35mph. This was stressful and unsafe. It took 5+ months to "repair" the battery at the dealership, only to have the same issue occur again a few months later. This time the dealership "fixed" the issue in a little over a month, only for us to drive it home and immediately have the issue occur again (on a busy highway - thankfully no one in my family was injured or killed). The car is currently at the dealership for a third time. Combine this issue with an active recall on the charging system for over a year with no known fix, this vehicle no longer feels safe for my family. The car battery is still well within it's warranty period. I do not feel safe driving this car any longer and have experienced dangerous situations three times in this vehicle in the past year (for myself, my family, and potentially others on the road). I do not trust any "fixes" by the dealership at this point - as we've been assured it has been fixed twice now only to find out it has not. Nissan acknowledges there is an issue, and I have copies of all the service records.
Oct 29, 2025
This vehicle has been impacted by the battery recall 24V-700, starting last September 19, 2024. As of today (August 15, 2025), there has been no movement on a solution to this recall, with Nissan's website still indicating a fix date of March 2025.
Aug 15, 2025
Driving on [XXX] to Denver, when it gets to about 55% it jumps to less than 10% triggering an alarm to recharge. And by the time I get to the nearest charger, it’s about 1%. When I stop at traffic light it goes back up. Just started this recently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 15, 2024
POWER TRAIN
4 complaints
There is a safety recall for the traction battery that is over a year old. I cannot use the car as intended because fast charging is not available. I am constantly worried about the battery catching fire as I hear more reports of this happening. Nissan has not reached out to me about this recall and there is no indication of when a fix will be available. Nissan is not taking this recall seriously and needs to settle it ASAP! It has now been a year since the recall was announced. I am entering my travel season for work again and cannot use my car.
Sep 24, 2025
It has been a YEAR with no ability to quick charge my car. This is ridiculous, they need to put in a new battery and be done with this. It renders the car useless for many trips! Why aren't you doing anything about this?
Sep 23, 2025
While attempting to drive on icy pavement and “rocking” the vehicle forward and back, the motor accelerates uncontrolled without pressing the accelerator and would not stop when the brake pedal was pressed and released. It would only stop when the brake pedal was held depressed. I do not have a photo, but I do have a video which cannot be uploaded since it’s not a photo file. I would be happy to provide if requested.
Feb 13, 2025
Makes clicking sound when changing from Park to Drive mode or Drive to Park, Park to Reverse, etc. The click is loud enough to hear with windows closed. The clicks are also heard when starting to accelerate or when decelerating. I first noticed this a few months ago, but these clicking sounds seem to be getting louder.
Jul 30, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
Manufacture has failed to deliver a remedy to a recall in a timely manner.
Sep 23, 2025
Nissan refusing assistance. They will not buyback the vehicle or at least give me partial money back, which I asked for $18000 to at least pay off loan.
Sep 11, 2025
backup camera was intermittently not working. Dealer tested and found "rear camera image signal test at the avm connector 20-19, and the signal is not normal". Code U111A-00 was found. Camera was replaced under extended warranty with $100 deductible, code was cleared and camera is now working. Vehicle has been in service for 2.5yrs and has 40k miles. I've seen several Nissan backup Camera recalls, but my vehicle was apparently not included? Submitting in case others are experiencing and a recall might be needed?
Oct 11, 2023
SUSPENSION
2 complaints
Rear motor Mount failed, causing a clunking noise with changes in acceleration and on bumpy roads
Nov 05, 2025
TL* THE CONTACT OWNS A 2020 NISSAN LEAF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS A THUMPING NOISE WAS PRESENT COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HARBOR NISSAN LOCATED AT 4336 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33980 WHO DIAGNOSED THAT THE DRIVESHAFT AND CV JOINT WAS FAULTY AND THE AXLE NUT NEEDED TO BE RETORQUED. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE AND WAS CONCERNED THAT THE REPAIR FAILED TO ADEQUATELY ADDRESS THE SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 720.
Jan 28, 2021
ELECTRICAL SYSTEM,ENGINE
2 complaints
We have an open recall for the DC fast Charging for the last year. I use my car for work and often need to fast charge and haven’t been able to and so have to use another vehicle. This has caused a lot of stress and problems for work over the last year and Nissan have failed to address. I am also then concerned about resale value for the vehicle
Sep 24, 2025
The recall preventing me from fast charging and using my car as intended was supposed to be fixed by now! I would like a buyback by Nissan since they can't reach a resolution.
May 13, 2025
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
Nissan, the manufacturer, has failed to remedy a safety recall, 24V-700, for my vehicle in a timely manner. A September 19, 2024 submission report states that Recall Number R24B2 will be remedied by November 2024. Now the Nissan website "NISSAN IS CURRENTLY DEVELOPING A REMEDY PLAN THAT IS EXPECTED TO BE AVAILABLE by March 2025". It is now August 2025 and no remedy has been established. This is a safety concern and a fire hazard and must be promptly addressed.
Aug 09, 2025
Vehicle: 2020 Nissan Leaf Issue: Level 3 DC Fast Charging (CHAdeMO) disabled due to known defect Odometer: ~68,000 miles Description: My 2020 Nissan Leaf is affected by a known defect that disables Level 3 DC fast charging (CHAdeMO). Nissan initially acknowledged the issue and planned a fix for November 2024, but that fix has now been delayed until Q3 2025. This delay means I will be without fast charging capability for nearly a full year, despite this being a key advertised feature of the vehicle. Fast charging is essential for longer trips, rural travel, and emergency use — its absence significantly reduces the car’s practicality and range flexibility. Nissan has not offered any interim solution or compensation. The prolonged delay creates a risk of EV drivers being stranded or unable to reliably plan travel, especially in areas with limited Level 2 infrastructure. Requested Action: I request that NHTSA monitor or investigate this issue, including the timeline and handling of the recall or repair. DC fast charging is a critical safety and usability feature for EVs, and prolonged manufacturer delays in addressing defects like this should not be acceptable. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 27, 2025
VISIBILITY/WIPER
2 complaints
The defrost in my Nissan Leaf with does not function at all when the temperature is below around 10 degrees Fahrenheit. I found this out by having my windshield rapidly frost over while driving down the highway at over 65 MPH, almost causing a multi-vehicle accident because I could not see out of any of my windows. When I departed for my trip the vehicle had defrost functionality, but the ambient temperature must have dropped during my trip to the point where I can only assume the heat pump became disabled by the vehicle control systems, leaving only the Positive Temperature Coefficient (PTC) heater to supply defrost functionality. I assume that my PTC heater is somehow inoperative and thus resulted in the rapid frosting without any warning or indication to the driver. I see this as a critical safety concern as it affects vehicle visibility and defrost performance to where the vehicle no longer meets FMVSS Standard 103. Driving in ambient temperatures around the point at which the heat pump becomes disabled can cause rapid frosting of the vehicle windows with zero warning or indication of the defrost functionality being compromised. Since it only happens in extreme cold, I assume the issue is related to the Positive Temperature Coefficient (PTC) heater that is supposed to kick in when the vehicles heat pump becomes ineffective below a specific ambient temperature. I tried the process outlined in NTHSA recall 22V-048, but it still does not supply any defrost functionality. Conducting a quick internet search has resulted in numerous other Leaf owners experiencing similar issues with their loss of defrost functionality and vehicle heat in extreme cold ambient temperatures. The vehicle has not yet been inspected by a dealer or the manufacturer. I was lucky and did not get into an accident, but other owners of this vehicle may not be so lucky. I feel that Nissan is hiding a known defect here since there was already a recall related to Defrost performance.
Jan 20, 2025
Defroster is not working at all. Spoke to dealer, needs new part and Nissan corporate. Nothing moving. Live in denver, having a working defroster is extremely important.
Feb 03, 2022
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
2 complaints
Hello. I have a 20/20 Nissan Leaf SV Plus. This morning I had a total brake failure for lack of a better term. The E-Pedal system, which I always use, suddenly failed while I was driving, showing a warning on screen that said E-Pedal system malfunction... Please use pedal to break. When I went to use the pedal to break nothing happened except for this horrible sound and feel in the pedal. It barely just finally grabbed a little bit enough to stop before I hit the car ahead of me. But it was nothing short of a total brake failure, both E-Pedal and manual pedal. Extremely distressing. What I want to know is how on earth when the E-Pedal fails, the normal manual brake pedal doesn't work either. One thing to note, I let it sit almost all day while I was at work, went out and tried it, and it suddenly was working. I drove around the parking lot, turned it off...back on ..and then The E-Pedal warning came up again. I then went and purchased a 12 volt battery, as I read in some forums that it's possibly due to that. That also did nothing. Got the same E-pedal malfunction. The main reason I'm letting your agency know, is because I would consider this a total break failure, and completely unacceptable. By sheer luck I was only going about 5 mph when it first happened, and I could still barely break in time. Any help on the Federal level...would be great. Thank you so much for your time.
Jan 15, 2025
A yellow warning ️ and two cars crashing comes on and during driving the car applies sudden breaking. I took the car in for repairs but no time line was given for repairs or parts. Also even though it's under warranty the dealer and the headquarter would not give me a rental car until the repairs are made.
May 05, 2023
UNKNOWN OR OTHER,BACK OVER PREVENTION
2 complaints
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - RECALL NO 20V412000 - For a week at a time on a monthly basis the back-up camera will disappear while in reverse. And therefore our vehicle no longer complies with Federal Motor Vehicle Safety Standard (FMVSS) number 111 "Rear Visibility". - Yes the vehicle is available for inspection upon request. - My safety and the safety of others continues to be put at risk due to the lack of an image in the back-up camera display which increases the risk of a crash. - We have taken the vehicle into the Nissan dealership 4 times and every time they state they cannot recreate the error even though the error is occurring as I am dropping the vehicle off at the dealership. - There has been no other warning lamps, messages or other symptoms of the problem prior to the failure. This has been a re-occurring problem since vehicle was purchased in December 2020.
Sep 28, 2021
When putting my car in reverse my back up camera intermittently will not work. I have called the dealership that I purchased the vehicle (Rossen of Madison on the Beltline). I have taken the car multiple times, I have called multiple times. Nissan has yet to include my vehicle make and model into the recall. Even though it is a 2020 model. My car is at the dealership today as my camera stopped working last week and was still not working this morning. However the dealership is now telling me "it worked when it arrived and they have been unable to recreate the issue". This is frustrating and needs to have an official recall PLEASE!
Sep 28, 2021
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
the front collision detection system frequently stops working, especially when there is wet weather. The little light on the dash comes on that shows it's not working. ALSO. My car has a serious battery issue that is not related to the fast-charging issue with the current recall. The battery frequently loses charge while driving, and I have to cut trips short and head home in "turtle mode".
Dec 15, 2025
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Vehicle was taken to Nissan to perform "initial remedy" recall P5A22 on 10/24/25 to address recall R24B2. Vehicle was taken from dealer and was driving on 10/27/2025 and experienced a dramatic slow down/turtle mode with "Service EV System Power Reduced" error message.
Oct 29, 2025
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
I am unable to travel long distances in my 2020 Nissan Leaf due to the pending recall, which states that rapid charging may cause a fire in the car due to overheating of the primary lithium battery. Fast charging is the only workable charging method for traveling long distances in the Nissan Leaf. This failure to correct the problem has rendered my Nissan Leaf useless and valueless.
Sep 25, 2025
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
Nissan issued recall R24B2 on my Leaf 9 months ago. The recall warns my car could catch on fire when fast charging, but offers no remedy other than "don't fast charge it". Nissan keeps announcing remedy dates and missing them (October 2024, March 2025, now Q3 2025). I cannot drive my vehicle on a tri longer than one charge without the fast charge capability I was sold and bought - AND I am very concerned about the fire danger - there have been multiple incidents of Leaf's catching fire because of this recall. Nissan dealer and Consumer Affairs will offer no remedy, no buyback and no work-around. Is there any way NHTSA can help here?
Jul 22, 2025
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
To Whom It May Concern, I am writing to formally submit a complaint regarding an unresolved safety recall affecting my 2020 Nissan Leaf, currently with approximately 30,000 miles. The recall in question addresses a battery overheating risk associated with Level 3 fast charging (CHAdeMO), which Nissan has acknowledged and advised owners to avoid until a solution becomes available—scheduled for November 2024. I have contacted my local dealership, Flow Nissan of Fayetteville (4559 Raeford Rd, Fayetteville NC, 28304 - Tel: 910-323-4400), multiple times requesting assistance during this period. Unfortunately, the service department informed me that no temporary solution or loaner vehicle could be provided, stating that Nissan National has yet to authorize support. As a member of the U.S. Air Force Reserve, this situation poses a serious hardship. My duty station is located approximately 90 minutes from my residence, and I am required to report three times per month. The inability to reliably and safely operate my vehicle places not only my personal safety at risk due to the recall restrictions but also jeopardizes my ability to fulfill military obligations. I respectfully request that Nissan provide a loaner vehicle or alternative transportation during this recall period or offer compensation to secure a rental. This issue is not only a safety concern but is now directly impacting my professional responsibilities as a servicemember. Thank you for your attention and support in resolving this matter. Sincerely,
Jul 14, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,BACK OVER PREVENTION
1 complaint
The contact owns a 2020 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. Additionally, the contact stated that the vehicle control module (VCM) had failed and was replaced several times; however, the failure persisted. The contact stated that the vehicle was difficult to start. The contact also stated that the rear driver's side seat belt was locked and inoperable. The Local dealer, Edison Nissan (401 US-1, Edison, NJ 08817), and an unknown dealer were contacted for the recall repairs and informed the contact that a technician for the Nissan Leaf was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available for NHTSA Campaign Number: 24V700000 (Electrical System). Parts distribution disconnect for NHTSA Campaign Numbers: 24V071000 (Back Over Prevention) and 23V494000 (Vehicle Speed Control).
Jun 26, 2025
SERVICE BRAKES
1 complaint
On Monday, I was departing from the supermarket parking lot. As I was waiting at the stop sign to exit the parking lot, my 2020 Nissan Leaf SV vehicle shuttered and there was a blinking notification on the dashboard stating: TM System Malfunction EPedal Failure Suddenly my ability to stop the vehicle was compromised. I turned onto the surface street and continued to pump the brakes with no response. I turned back into the supermarket parking lot and continued to pump the brakes but there was no engagement. I slowly drove around the parking lot trying to stop with no success. I eventually had to turn on the emergency brake and then force the vehicle into park. It was a very scary scenario. I called the dealership to explain the situation and the service advisor suggested that I have the vehicle towed to the dealership for a diagnostic evaluation. After sitting in the car for 30 minutes with it turned off, I turned it back on and drove the vehicle on surface streets to the dealership with no breaking incident. The next day, the service department performed a diagnostic inspection and determined that the 12 volt battery was the cause and needed to be replaced. I was relieved that this was the issue. The technician kept the vehicle one more day to drive it and be sure it was operational. In the end, I purchased a new battery. I am writing your organization to report this incident to try to avoid any injuries or deaths in the future. This incident happened to me without any warning and could have been very dangerous if I was at a busy intersection or on the freeway. There was no warning on the dashboard about the battery or maintenance warning to see the dealer. This needs to researched with Nissan Motor Company. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 11, 2025
ELECTRICAL SYSTEM,BACK OVER PREVENTION
1 complaint
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Numbers: 24V700000 (Electrical System) and 24V071000 (Back Over Prevention) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Dec 04, 2024
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I have previously had an issue with low resistance of the high voltage battery. This resulted in the car giving a warning code that prevents the restart of the vehicle once it's turned off. This is itself potentially leaves a driver in an unsafe location if they are in an isolated place since you are also unable to charge. I took it to the dealer multiple times and it took them almost a month to determine the vehicle did have an issue, that it needed 8 modules out of around 24 total replaced. These modules were replaced and the vehicle was returned to me. In spite of this the vehicle when under 50% capacity still exhibits erratic range and capacity readouts when under heavy load. The vehicle has been returned to the dealer and is under investigation again because it is unsafe to drive in this condition. There is currently an outstanding recall for high internal resistance when dc charging. This is the same resistance the battery has at all times so to assume it will only be a charging issue and not discharging is disingenuous. Any time a high load, either going into or out of, the battery a high internal resistance will lead to a cascading failure. The only repair is either replacement or the battery or derating the battery. The latter would vastly decrease the capabilities of the vehicle.
Nov 29, 2024
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.
Dec 20, 2023
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
Nissan claims that a previous recall for Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility could be fixed with a system update (recall 20V412000). This does not appear to be the case. I had the system update run already in December 2022 and it didn't fix the problem. The rear backup camera still goes pink and is not visible. I believe this is a hardware issue and should be fixed because it is a major safety problem.
Jul 12, 2023
FORWARD COLLISION AVOIDANCE
1 complaint
What component or system failed or malfunctioned, and is it available for inspection upon request? AEB may have malfunctioned. Yes, I will provide the car for official inspection. How was your safety or the safety of others put at risk? Possible injuries from abrupt braking; possible and likely rear-end collision if drivers behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I have not contacted Nissan. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. I have not contacted any gov agency or insurance carrier. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. I saw three red flashes and associated sounds warning of imminent collision - even though NOTHING was in front of the car that would cause the AEB to engage. Below is my incident description: My work has an underground garage. I was entering the garage, went down one level, and then on my way back up the next level. There are speed bumps going down and going up, so you cannot go very fast. On my way back up (incline), the AEB unexpectedly activated with red buttons flashing about three times with sound (as if I was about to crash into something) and then the car abruptly stopped. I stepped on the accelerator to try and go and it would not budge. I'm still on the incline. If there were cars behind me, I would have most likely been rear-ended because this incident came out of nowhere and my car just stopped. There were no moving cars in front of me that would indicate a near collision, only parked cars. I had driven this route in the past so I don't know what was different today. Car just stopped. I am still on incline; placed car in park; waited few seconds; placed car in drive and was finally able to move the car.
Sep 29, 2022
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
The contact owns a 2020 Nissan Leaf. The contact stated while driving approximately 50 MPH in the rain, a tree branch fell and struck the passenger’s side of the vehicle causing the air bags to deploy. The contact stated that he lost control of the vehicle when the air bags deployed. Additionally, the vehicle lost steering and braking functionality. There was an unknown warning light illuminated during the failure. The vehicle then lost electrical and motive power and rolled to a complete stop. There was no injury sustained. The vehicle was towed to an independent mechanic and was still awaiting the needed repairs. Neither a dealer nor the manufacturer had been contacted or notified of the failure. The approximate failure mileage was 12,000.
Feb 09, 2022
STRUCTURE,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.
Feb 10, 2021
Crash: 1
4.7/5.0
26 reviews

Frequently Asked Questions

How many problems does the 2020 NISSAN Leaf have?

The 2020 NISSAN Leaf currently has 111 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2020 NISSAN Leaf?

The most common problems reported for the 2020 NISSAN Leaf are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2020 NISSAN Leaf problem data come from?

All problem and complaint data for the 2020 NISSAN Leaf comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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