2025 MAZDA CX-5 Problems

Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM

1 complaint

The contact owns a 2025 Mazda CX-5. The contact stated while driving at various speeds, the passenger's side-view mirror blind spot detection system sensor was detecting vehicles intermittently. The contact stated that the passenger's side-view mirror blind spot detection system sensor detected vehicles 3 or 4 times in a row, but then a truck drove by undetected. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer several times. The dealer was able to replicate the failure, but the dealer was unable to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was approximately 4,200.

Dec 12, 2025

SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

At stop signs, in a row of 3 or 4 cars, on the 3rd or 4th stop, I apply the brake but it accelerates as i am braking, moving forward 8 or 10 feet. Over the course of 1800 miles, this has occurred 3 or 4 times, narrowly avoiding collisions.

Nov 20, 2025

UNKNOWN OR OTHER

1 complaint

I was driving from Rock Hill, SC on October 17, 2025 on Route 77 South when I heard an explosion while talking to my daughter at approximately 8:40 am. I stopped the car twice to check the tires. On the second stop, I lifted the hatch but did not see anything. I got back into the car and decided to open the sunroof slide just a bit. I opened it slowly and saw shards of glass and put my hand up through the hole. I closed the slider carefully. I continued to drive to the Florida Welcome Center where I found a maintenance man to put duck tape over it. This did not hold. I was only driving about 60 mph as I was afraid that glass would fly out and harm the vehicle behind me. I decided to stop at my son’s as it was closer than my home. The next morning we purchased vinyl and duck tape to cover the hole better. I called my Mazda dealership while in SC. They said to bring it in for them to look at it on Monday. I called again at the Welcome Center to see if I should cover it. They said that was best. It is now Monday morning, October 20, 2025 and am at the dealership. Mileage is approximate.

Oct 20, 2025

STRUCTURE,VISIBILITY/WIPER

1 complaint

The driver side mirror vibrates at speeds above 65 miles per hour especially with windy conditions. Went to the dealer they replaced the mirror assembly with the issue still remaining. Mazda answer is that is common in CX 5 models. It is a safety issue as it really limits visibility for vehicles behind.

Oct 04, 2025

VEHICLE SPEED CONTROL

1 complaint

1.What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle exhibits trembling while idling and previously showed erratic behavior during hard stops. Possible issue with the engine control software or powertrain system. The vehicle is available for inspection upon request. 2.How was your safety or the safety of others put at risk? The trembling at idle and inconsistent braking behavior compromise vehicle stability and driver control, especially in heavy traffic or emergency situations. These symptoms raise serious concerns about a potential underlying defect. Mazda has issued recent software-related recalls involving loss of drive power—though not for my model—which heightens my fear that similar risks may exist. I should not have to wait for a catastrophic failure or breakdown to validate my safety concerns. By then, it may be too late. I do not feel safe driving the vehicle. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Mastria Mazda in Raynham, MA acknowledged the issue and performed a software update. While braking behavior improved slightly, the trembling at idle and other concerns persist. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No formal inspection has been conducted. I mailed a detailed letter to Mazda’s corporate office in Hiroshima in July 2025 and received confirmation of receipt, but no response or inspection followed. I also mailed a letter to Quirk Mazda, the dealership where I purchased the vehicle, and received no reply. When I attempted to discuss the issue the service manager at Quirk Mazda dismissed my concerns and stated it would be “impossible to recreate” the issue. No one from Mazda or its representatives has contacted me to inspect or address the problem. 5. No warning lamps or dashboard messages appeared. The trembling and braking issues began shortly after purchase.

Oct 01, 2025

POWER TRAIN,SERVICE BRAKES

1 complaint

I pulled the car into garage, and realized it's not inside enough. So I moved the car forward, but forgot to place the shift to P position. With the shift in D position, I shut off the engine, opened the door, ready to get out. I did not notice the car was moving backward, until the open door hit the garage frame. I file a claim with my insurance, had the front door replaced in a local body shop. I confirmed that in D position, with engine shut off, the car can move freely in my drive way. I did have this issue in my other two cars, I occasionally forgot put the shift from D position to P position, but the car did not move. This issue - a car can move freely without driver's awareness - is a serious and dangerous issue. If this happens in the street, a serious crash can occur. The car manufacturer should figure a way to prevent this from happening when the shift is in D position and engine is shut off.

Sep 05, 2025

Crash: 1

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and seat belt pre-tensioner system malfunction. Vehicle not starting./dead. Sat at dealership service where purchased for 6 days saying they could not test bc they did not have a battery tester- Magically when I complained they found one- and say everything checks out ok. Vehicle is not safe!!!! If this malfunction happened while driving I could have been killed. The dealership refuses to anything g but say it’s OK- and it’s not a lemon. I cannot put my life at risk and they will not guarantee it will not happen again- or say why it happened- other than check g the battery.

Jun 27, 2025

VISIBILITY

1 complaint

The windshield on our new 2025 Mazda CX-5 is defective. Objects viewed through the windshield are distorted, to include the Active Driver’s Display (colloquially known as the HUD). Drivers and passengers are impeded from clearly seeing and focusing on objects visible throughout the front of the vehicle. Objects to include road signs are distorted, lose clarity which result in unnecessary and dangerous distractions. This problem significantly degrades the vehicle’s usability, safety and ultimate enjoyment.

Jan 20, 2025

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4.9/5.0

68 reviews

Frequently Asked Questions

How many problems does the 2025 MAZDA CX-5 have?

The 2025 MAZDA CX-5 currently has 8 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2025 MAZDA CX-5?

The most common problems reported for the 2025 MAZDA CX-5 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2025 MAZDA CX-5 problem data come from?

All problem and complaint data for the 2025 MAZDA CX-5 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.