How many problems does the 2007 MAZDA CX-9 have?

The 2007 MAZDA CX-9 currently has 86 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2007 MAZDA CX-9?

The most common problems reported for the 2007 MAZDA CX-9 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2007 MAZDA CX-9 problem data come from?

All problem and complaint data for the 2007 MAZDA CX-9 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2007 MAZDA CX-9 Problems

SUSPENSION

23 complaints

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 20 MPH, A SNAP NOISE WAS HEARD FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO DRIVE INTO A PARKING LOT AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) APPROXIMATELY TWO YEARS AGO, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER (OAK LAWN MAZDA, 708-233-7700, LOCATED AT 6750 W 95TH ST, OAK LAWN, IL 60453) AND WAS INFORMED THAT THE WARRANTY EXPIRED; THEREFORE, THE FAILURE WOULD NOT BE COVERED BY THE RECALL AGAIN. THE CONTACT CALLED THE MANUFACTURER, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

Jun 17, 2019

RECALL: BALL JOINT CORROSION FROM WATER LEAKING INTO THE FITTING. IT WAS REPLACED 2 YEARS AGO FOR FREE DUE TO THE RECALL. NOW, THE BALL JOINTS HAVE AGAIN CORRODED, BUT DEALER CLAIMING THIS IS NOT COVERED BY THE RECALL.

Aug 14, 2018

THERE WAS A RECALL ON CONTROL ARMS I HAVE HAD THE REPAIRS DONE 3 TIMES I BELIEVE THESE ARE CAUSING OTHER DAMAGES TO THE CAR! THAT CANNOT STAY REPAIRED THE SAME THINGS CONTINUE TO BREAK ON THIS OVER AND OVER!! I WANT TO GET RID OF THIS CAR. I OWE WAY MORE THAN IT'S VALUE. HOWEVER I CAN'T TRADE IT IN BECAUSE OF THESE RECALLS AND IT BEING UNFIXABLE

Feb 01, 2018

IN 2016 I GOT A RECALL #8515G AND THAT WAS PERFORMED BY MAZDA DEALER ON MARCH 16 2016 (SEE DOC ATTACHED) AFTER THE RECALL WE HAVE STARTING HEARING A HORRIBLE NOISE, AND MOSTLY IN WINTER, SO I HAVE TOOK AGAIN TO MAZDA TO INSPECT TWICE BUT THEY HAVE HEAR THAT NOISE AND HAVE FOUND ANYTHING. THIS PAST WEEKEND THEY WERE MORE DEEPLY ON THIS INSPECTION AND WHAT THEY FOUND IS THE RF LOW CONTROL ARM JOINT (BALL JOINT) HAS PLAY RF OUTER TIE ROD END HAS PLAY TOO (SEE ATTACHED REPORT FROM MAZDA) THE COSTS ESTIMATES TO FIX THIS PROBLEM IS ABOUT $587 PLUS TAXES.. WHAT THEY SAY ABOUT THE NOISE IS PROBABLY COMES FROM THIS ISSUES WHICH WAS SUPPOSED FIXED BY THE RECALL BUT AFTER 20000 MILES THIS ISSUES IS COMING AGAIN.. WHAT THEY SAY THIS IS NOT NORMAL KIND OF THIS REPAIRS COULD BE LONGER THAN 10 YEARS WITH NOT SUCH A ISSUES.. MY CONCERNS ARE THE SAFETY ON MY FAMILY, NOW MY WIFE AND MY GRANDKIDS ARE DRIVING THIS CAR EVERYDAY, AND I'M PUTTING THEM ON A UNSAFETY SITUATION BY THIS RECALL....

Jan 20, 2018

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE THE VEHICLE WAS BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION), IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE TREAD ON THE TWO FRONT TIRES WAS WORN DUE TO THE FAILURE OF THE LOWER CONTROL ARMS AND BALL JOINTS. THE CONTACT WAS INFORMED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.

Dec 12, 2016

+ 18 more complaints for this component

AIR BAGS

13 complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE DEALER (TASCA FORD MAZDA, 200 FALL RIVER AVE, SEEKONK, MA, 02771) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR, BUT WOULD ORDER AND HAVE THEM WITHIN TWO WEEKS. THREE WEEKS LATER, THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 1-758290897. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT ORDERED, BUT WOULD ORDER THE PARTS TO BE DELIVERED THE FOLLOWING WEEK TO THAT SPECIFIC DEALER. THE CONTACT CALLED THE DEALER AGAIN AND WAS INFORMED THAT THE PARTS WERE ORDERED, BUT DID NOT KNOW WHY THEY HAD NOT ARRIVED. THE CONTACT CALLED THE MANUFACTURER AGAIN AND CONFIRMED THAT THE PARTS WERE ORDERED AND SHOULD HAD BEEN DELIVERED. THE MANUFACTURER STATED THAT THEY WOULD CONTACT THE DEALER IN REFERENCE TO THE PARTS, SCHEDULE AN APPOINTMENT, AND CALL THE CONTACT BACK TO CONFIRM THE APPOINTMENT AND INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Sep 25, 2017

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLAISE ALEXANDER MAZDA OF STATE COLLEGE, PENNSYLVANIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Sep 06, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FOX GRAND TRAVERSE DEALER (LOCATED AT 3464 US-31, TRAVERSE CITY, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 21, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 10, 2017

TAKATA RECALL, THIS RECALL HAS NO FIX YET. IT HAS BEEN A LONG TIME. I CAN NOT HAVE ANYBODY SIT IN THE PASSENGER SEAT, WHICH IS VERY VERY INCONVENIENT.

Mar 23, 2017

+ 8 more complaints for this component

POWER TRAIN

5 complaints

I WAS DRIVING HOME ON A BUSY INTERSTATE WHEN MY CAR STARTED SHAKING AND LOSING POWER. THEY CAR LOST ALL POWER AND I COULDN'T TURN THE STEERING WHEEL TO GET OUT OF THE WAY OF OTHER DRIVERS. I WAS ALMOST HIT MORE THAN ONCE BY OTHER CARS. AFTER HAVING THE VEHICLE TOWED AND A LICENSED MECHANIC LOOK AT IT, I WAS TOLD THE WATER PUMP FAILED AND LEAKED WATER AND COOLANT INTO MY ENGINE WHICH COMPLETELY DISABLED MY ENGINE.

Apr 27, 2019

THE PTU TRANSFER CASE IS DEFECTIVE AND NEEDS TO BE REPLACED, AND WILL COST ALMOST AS MUCH AS THE CAR IS WORTH. AFTER SOME RESEARCH, THIS IS A VERY COMMON PROBLEM DUE TO THE DESIGN THAT MAZDA HAS REFUSED TO ACKNOWLEDGE AND RECALL FOR MANY YEARS NOW. COMMON PROBLEMS ARE EXPLOSION OF THE UNIT AND TOXIC FUMES AND LOCKING UP OF THE POWER TRAIN. PLEASE DO YOUR JOB AND TAKE ACTION.

Feb 28, 2018

I HAVE ONLY HAD THIS CAR FOR ONE YEAR. I BOUGHT IT USED AND HAVE HAD THE "SAME" PROBLEM NOW "3" TIMES AND SINCE I HAVE NOT HAD IT FIXED AT A "MAZDA" DEALERSHIP BECAUSE I AM SORRY I DO NOT HAVE THE $$$ FOR THIS AND I BROUGHT IT TO MY OWN MECHANIC, MAZDA WILL NOT STAND BY THIS. THE IGNITION COILS HAVE ALL BEEN REPLACED NOW AS WELL AS THE PCM AND NOW I AM TOLD IT NEEDS THE PCM TO BE REPLACED AGAIN. THERE ARE "NUMEROUS" COMPLAINTS ON THE INTERNET FOR THIS EXACT SAME ISSUE AND MOST HAVE TAKEN IT TO MAZDA DEALERSHIPS AND STILL HAVE NO RESOLUTION TO THIS PROBLEM. THE LAST COIL ACTUALLY MELTED AND COULD HAVE STARTED A FIRE SO I AM RUNNING WITH 5 COILS NOW INSTEAD OF 6 UNTIL I CAN FIND OUT HOW TO RECTIFY THIS ONGOING PROBLEM! I JUST PUT 4 NEW TIRES ON THE VEHICLE AND HAVE SPENT OVER $1000 ALREADY AND CAN'T AFFORD TO SPEND MUCH MORE ON THIS VEHICLE. MAZDA NEEDS TO STAND BY THIS PROBLEM!

Sep 27, 2016

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DOWNSHIFTED TO NEUTRAL ON ITS OWN. THE CONTACT SWITCHED TO MANUAL TRANSMISSION, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT HAD TO COAST TO THE SHOULDER. WHEN THE VEHICLE SLOWED DOWN TO APPROXIMATELY 10 MPH, IT RE-ENGAGED IN GEAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

May 17, 2016

MY HUSBAND HAD JUST LEFT OUR HOME AND LUCKILY WERE STILL IN OUR NEIGHBORHOOD WHEN OUR MAZDA CX9 STARTED TO STUTTER AND SHAKE AND BECOME UN-DRIVABLE. IT RODE VERY ROUGH. IT HAPPENED WITH ABSOLUTELY NO WARNING. WE TOOK IT TO THE LOCAL REPAIR SHOP AND WAS TOLD THAT THE CHECK ENGINE ERROR WAS P0351/PO352. THEY REPLACED THE COIL BUT THE PROBLEM PERSISTED AND WE STILL WERE UNABLE TO DRIVE THE CAR. WE THEN TOOK IT TO THE MAZDA DEALERSHIP WHICH THEN REPLACED THE PCM AND ANOTHER COIL. WE HAD TO WAIT SEVERAL WEEKS FOR THE PCM DUE TO "LIMITED AVAILABILITY"; WHICH TO ME, A CONSUMER MEANS ONE OF TWO THINGS - THE PCM SHOULD NOT FAIL OR THERE IS A SHORT SUPPLY OF PCM BECAUSE THERE ARE MANY FAILURES. I SPOKE WITH MAZDA AND THE CUSTOMER SERVICE REPRESENTATIVE RESEARCHED THE PROBLEM AND CALLED ME BACK TO EXPLAIN THAT THIS CURRENT SITUATION "DID NOT MEET THE FEDERAL PARAMETER OF THE REVIEW PROCESS AND THAT MAZDA WOULD NOT BE REPLACING THIS PART FOR US AND SHE ADDED "AT THIS TIME"...SEEMS SUSPICIOUS TO ME..."AT THIS TIME". WHAT DOES THAT MEAN? MAZDA'S WARRANTY IS 8 YEARS/96,000 MILES...THAT IS UNACCEPTABLE (OUR MILEAGE IS 116,000). WE WERE LUCKY WE WEREN'T DRIVING ON THE HIGHWAY AT A HIGH RATE OF SPEED OR THE CAR WOULD HAVE JUST STOPPED RUNNING! OUR CAR HAD NO PREVIOUS ISSUES, THE CHECK ENGINE LIGHT DID NOT COME ON UNTIL THIS INCIDENT ON 11/16/2014. *TR

Dec 19, 2014

STEERING,SUSPENSION

4 complaints

WAS DRIVING MY CAR WITH CHILDREN IN IT WHEN THE WHEEL FELL OFF AND AXEL CRACKED. IT CAUSED FRONT END DAMAGE I COULDN'T GET OUT OF THE DRIVER SIDE DOOR BECAUSE IT WOULDN'T OPEN. HAD TO PAY TO GET ALL OF THAT FIXED. I JUST RECEIVE RECALL 8515G. MY ISSUE WITH THIS IS THAT THE RECALL DOES NOT CORRECT THE ISSUE. THE REASON FOR THE RECALL IS THAT WATER GET LEAK INTO THE SUSPENSION AND CAUSE CORROSION. REPLACING JUST THE CONTROL ARMS AND BALL JOINTS DOES NOT PREVENT THIS FROM HAPPENING AGAIN. WATER CAN STILL LEAK INTO THE SUSPENSION AND THE NEW PARTS COULD COULD CORRODE, BECOME LOOSE AND CAUSE THE SAME THING TO HAPPEN AGAIN BUT THIS TIME IT COULD RESULT IN MORE DIRE CONSEQUENCES. WE WERE LUCKY I WAS TRAVELING AT A LOW RATE OF SPEED THE FIRST TIME IT HAPPENED. THIS IS FORCING US TO BUY A NEW CAR WHEN WE STILL OWE $8000 ON THE MAZDAZ WE WANT TO BE REIMBURSED FOR THIS AND THE ACCIDENT WE HAD AND THE RISK IT OUT THE LIVES OF ME AND MY CHILDREN IN. FURTHERMORE MAZDA SAID THERE IS A SHORTAGE OF PARTS WHICH MEANS THEY WON'T REPLACE IF THERE IS NO SIGN OF LOOSENESS. THIS IS REDICULOUS AS MY CRASH OCCURRED A FEW MONTHS AFTER BEING INSPECTED. THEY ARE ENDANGERING LIVES

Oct 10, 2015

Crash: 1

YESTERDAY (6/21/15) AT APPROXIMATELY 630PM; MY WIFE WAS DRIVING OUR 2007 MAZDA CX9 GRAND TOURING (AWD). AS SHE WAS PULLING OUT OF A SUBDIVISION AT APPROXIMATELY 10MPH, SHE HEARD A LOUD BANG AND THEN IMMEDIATELY LOST CONTROL OF THE VEHICLE. THERE WAS NO OTHER TRAFFIC IN THE VICINITY AND SHE WAS ABLE TO MAINTAIN CONTROL AND GET STOPPED. THE RIGHT FRONT PASSENGER WHEEL AT BROKEN FREE OF THE SUSPENSION AND STEERING MECHANISM. ACCORDING TO THE REPAIR SHOP THE LOWER BALL JOINT BROKE, PUSHED OUT AND BROKE THE AXLE SHAFT. ALSO THE FORCE OF THE SHIFTING WHEEL/TIRE PUSHED THE RIGHT QUARTER-PANEL INTO THE RIGHT PASSENGER DOOR, MAKING THE DOOR INOPERABLE. I'VE HEARD OF OTHERS WITH THIS SAME INCIDENT WITH THE CX9. FORTUNATELY THIS OCCURRED AT LOW SPEED, WITH NO OTHER TRAFFIC OR PEDESTRIANS IN THE AREA.

Jun 22, 2015

WHILE BACKING OUT OF MY DRIVEWAY THE RIGHT FRONT BALL JOINT SEPARATED AND THEN THE PULLED WHEEL AWAY FROM THE VEHICLE, PULLING THE AXLE OUT. WE HAD TO REMOVE THE WHEEL, INSERT THE AXLE AND PUT THE WHEEL BACK ON BEFORE WE COULD EVEN MOVE THE CAR ONTO THE TOW TRUCK.

Jun 15, 2015

SINCE THE FIRST DAY I HAD THE NEW CAR IT HAS PULLED TO THE LEFT, IT HAS BEEN IN THE SHOP 4 TIMES TO BE FIXED, EACH TIME I GET THE CAR BACK WITH THE SAME PULLING PROBLEM, ON THE FINAL TIME IT WAS IN THEY TRIED TO FIX IT 3 TIMES UNSUCCESSFULLY, THEY FINALLY CALLED ME AND TOLD ME THERE WAS NOTHING ELSE THEY COULD DO. LEMON MAZDA CX9 IS A LEMON. *TR

Mar 12, 2008

SUSPENSION,AIR BAGS

3 complaints

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO SCHEDULE A RECALL REPAIR APPOINTMENT HOWEVER, THERE WAS NO AUTHORIZED DEALER NEARBY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Dec 29, 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 03, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 06, 2017

STRUCTURE

3 complaints

ALL OF THE HINDGES ON THE DOORS MAKES A POPPING SOUND WHEN YOU OPEN EACH DOOR TO ENTER THE VEHICLE I THINK THEY ARE GOING TO FALL OFF WHAT I MEAN IS THE DOORS THE SOUND IS VERY ANNOYING AND EMBARRASSING PLEASE HELP .

Mar 26, 2019

POWERED REAR LIFT GATE STUD PULLED OUT OF THE REAR LIFT GATE AND IT DROPPED. *TR

Oct 28, 2014

WHILE MY HUSBAND AND I WERE DRIVING DOWN THE FREEWAY AT APPROXIMATELY 70MPH, OUR SUNROOF SUDDENLY EXPLODED -- NOT IMPLODED FROM AN OBJECT HITTING THE GLASS, BUT EXPLODED, WITH THE REMAINING GLASS SHIFTED OUTWARDS AND A HUGE SECTION OF GLASS FROM THE MIDDLE COMPLETELY MISSING. THERE WAS ABSOLUTELY NO OBJECT THAT HIT THE ROOF; THE TEMPERATURE OUTSIDE WAS ABOUT 70 DEGREES, WITH THE INSIDE TEMPERATURE A TAD COOLER AT APPROXIMATELY 65 DEGREES; AND THE ROAD AROUND US WAS SMOOTH AND, AS FAR AS WE COULD SEE, FREE FROM DEBRIS. WE HAVE PHOTOGRAPHS OF THE DAMAGE, AND OF THE ROAD WHERE THE INCIDENT OCCURRED. I CANNOT FIGURE OUT WHY A SUNROOF WOULD SO DANGEROUSLY EXPLODE FOR (SEEMINGLY) NO REASON AT ALL, UNLESS THE ITEM WAS EITHER DEFECTIVE, OR WAS INSTALLED IN THE VEHICLE IN AN INCORRECT MANNER. THIS COULD HAVE BEEN FAR MORE SERIOUS THAN IT WAS -- THANKFULLY WE HAD THE SUNROOF COVER CLOSED, SO WHAT GLASS FELL DOWNWARD FELL ONTO THE COVER, AND THE CARS BEHIND US WERE A RELATIVELY GOOD DISTANCE BEHIND US - THOUGH I'M STILL UNCERTAIN IF THEY SUSTAINED ANY DAMAGE TO THEIR VEHICLE OR PERSON IN THE INCIDENT. BECAUSE THE EXPLOSION SOUNDED MUCH LIKE A LOUD GUNSHOT OR OTHER EXPLOSION RIGHT ABOVE US, BOTH MY HUSBAND AND I VIOLENTLY DUCKED FOR COVER -- A VERY DANGEROUS PROPOSITION AT 70MPH ON A BUSY HIGHWAY IN A LARGE CITY. I SEVERELY STRAINED MY NECK AND SHOULDER, REQUIRING MEDICAL ATTENTION AND PRESCRIPTIONS TO MANGE THE PAIN AND MUSCLE STIFFNESS. *TR

Mar 09, 2009

Injuries: 1

SERVICE BRAKES

3 complaints

MY VEHICLE'S BRAKING SYSTEM HAD BEEN FUNCTIONING NORMALLY WITH THE EXCEPTION OF THE SOUND OF A "HISSING" WHEN APPLYING THE BRAKE WHEN STOPPED AT A RED LIGHT. I STOPPED TO GET GAS ON MAY 3RD, 2015 AND UPON RESTARTING THE VEHICLE, THE POWER ASSIST ON MY BRAKES WAS GONE. UPON DOING SOME RESEARCH, I DISCOVERED THAT MAZDA HAD ISSUED A SPECIAL SERVICE RECALL THAT WAS VIN SPECIFIC ON THIS EXACT ISSUE; HOWEVER, MY VIN # WAS NOT INCLUDED THEREFORE I WAS NEVER NOTIFIED. FOR THOSE VEHICLES AFFECTED, MAZDA ISSUED AN EXTENDED WARRANTY BETWEEN THE DATES OF MARCH 31, 2014 - MARCH 31, 2015 (SSP93 - HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/RESULTS.CFM?ACTION_NUMBER=PE14005&SEARCHTYPE=QUICKSEARCH&SUMMARY=TRUE). MY VEHICLE DID NOT PRESENT WITH THE PROBLEM UNTIL 33 DAYS PAST THE EXPIRATION OF MAZDA'S EXTENDED WARRANTY, AND THEY NOW REFUSE TO COVER THE COST I INCURRED TO FIX THE PROBLEM. THIS VEHICLE WAS NOT SUITABLE TO DRIVE ONCE THE POWER ASSIST ON THE BRAKES FAILED. IF MY VIN WAS NOT IDENTIFIED AS PART OF THE ORIGINAL RECALL, THERE ARE LIKELY OTHER VEHICLES THAT HAVE OR WILL EXPERIENCE THIS EXACT SAME PROBLEM - AND THEY MAY NOT BE AS LUCKY TO HAVE IT HAPPEN WHEN THEY'RE STOPPED AT A GAS STATION LIKE I WAS. IF THE POWER BRAKE ASSIST WERE TO FAIL DURING NORMAL DRIVING, ACCIDENTS AND SUBSEQUENT INJURY OR LOSS OF LIFE COULD EASILY OCCUR. THIS NEEDS TO CONTINUE TO BE INVESTIGATED, AND A FULL RECALL SHOULD BE ISSUED.

May 26, 2015

FOR A COUPLE OF WEEKS, I'VE BEEN NOTICING A HISSING SOUND COMING FROM MY BRAKES ON MY 2007 MAZDA CX-9. I DIDN'T THINK MUCH OF IT AT FIRST UNTIL TONIGHT. MY SISTER WAS DRIVING THE CAR AND SAID IT WAS EXTREMELY HARD TO BRAKE THE CAR. I WANTED TO SEE WHAT SHE WAS TALKING ABOUT, SO I GOT IN THE CAR AND AS SOON AS I PLACED MY FOOT ON THE PEDAL TO START THE CAR AND PUT IT INTO REVERSE TO BACK OUT OF THE DRIVEWAY, THE HISSING SOUND WAS VERY LOUD AND MUCH MORE NOTICEABLE THAN BEFORE. ONCE THE CAR WAS IN GEAR, THE BREAKS WERE KIND OF STUCK ON. THE CAR WOULDN'T GO BACKWARDS IN IDLE AND WHEN I PUSHED THE GAS FOR IT TO GO THERE WAS A GRINDING SOUND COMING FROM THE WHEELS. I DIDN'T LIKE WHAT WAS GOING ON AND DIDN'T WANT TO TAKE IT DOWN THE ROAD. I DECIDED TO PUT IT INTO DRIVE AND PULL INTO THE GARAGE WHEN THE BRAKES FAILED COMPLETELY. I COULDN'T PUSH THE PEDAL AT ALL AND THE CAR KEPT ROLLING INTO THE GARAGE, SO I HAD TO SLAM ON THE E-BRAKE AND SLAM INTO PARK FOR IT TO STOP SO I WOULDN'T CRASH INTO THE HOUSE. I SAW A FEW OTHER PEOPLE WITH THE SAME PROBLEM WHICH LED ME HERE TO REPORT IT. MAZDA REALLY NEEDS TO DO SOMETHING ABOUT THIS PROBLEM BEFORE SOMEONE SERIOUSLY GETS HURT OR EVEN KILLED. IF THIS WERE TO HAPPEN TO ME AT ROAD SPEEDS WHEN I NEEDED TO STOP, THERE COULD HAVE BEEN WRECKAGE, POSSIBLE INJURES OR EVEN DEATH. *TR

Jun 01, 2014

ON FRIDAY, OCTOBER 18TH 2013 I WAS INVOLVED IN A NEAR ACCIDENT ON MY WAY HOME FROM WORK ON INTERSTATE 99 OFF THE 17TH STREET EXIT NEAR ALTOONA PA. THE BRAKE SYSTEM FAILED AS I TRIED TO COME TO A STOP ON THE EXIT RAMP. I PLACED MY FOOT ON THE BRAKE PEDAL AND NOTICED I WAS NOT STOPPING. I COULD HEAR A HISSING/AIR SOUND WHEN I PRESSED DOWN ON THE BRAKE PEDAL. I HAD TO PUMP THE BRAKES, GEAR THE CAR DOWN IN MANUAL, AND SWERVE OFF THE ROAD TO AVOID CRASHING INTO THE CAR THAT WAS STOPPED IN FRONT OF ME. NO DASH LIGHTS WERE ON GIVING ME NO WARNING THAT THERE WAS ANYTHING WRONG WITH THE BRAKE SYSTEM IN THE VEHICLE. II TOOK MY VEHICLE TO THE LOCAL MAZDA DEALER AND FOUND OUT THAT THE CAUSE OF THE BRAKE FAILURE WAS A LEAKY MASTER CYLINDER AND THAT RUINED THE BRAKE BOOSTER. I BROUGHT MY CAR TO MY LOCAL DEALER IN GOOD FAITH TO SEE IF MAZDA WOULD REPLACE THE PARTS OR AT LEAST PROVIDE THE PARTS TO FIX THE CAR SINCE THERE WAS A PRIOR INVESTIGATION INTO THE FAULTY MASTER CYLINDERS. I THEN WAS INFORMED BY THE SERVICE DEPARTMENT THAT THEIR MAZDA REPRESENTATIVE HAS NOT HEARD OF ANY INVESTIGATIONS INTO THE FAULTY MASTER CYLINDERS. SO I CONTACTED MAZDA DIRECTLY VIA THE CUSTOMER SERVICE NUMBER. I SPOKE WITH A [XXX] AND MY COMPLAINT WAS FILED WITH MAZDA DOCUMENTATION NUMBER 149440377. I WAS THEN INFORMED THAT MAZDA WAS NOT WILLING TO REPLACE THE PARTS NEEDED TO FIX THE CAR AS THE DEALER'S SERVICE DEPARTMENT SAID THE CAR WAS UNSAFE TO DRIVE. TOTAL COST TO FIX THE VEHICLE WAS $2300. THIS VEHICLE NEEDS RECALLED AND THE FAULTY MASTER CYLINDERS NEED TO BE REPLACED BY MAZDA BEFORE SOMEONE GET KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Nov 19, 2013

SERVICE BRAKES, HYDRAULIC

3 complaints

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ENGAGED THE BRAKE PEDAL REPEATEDLY WITH FORCE HOWEVER THERE WAS A DELAYED RESPONSE. THE CONTACT SWERVED OFF THE ROAD TO PREVENT CRASHING INTO A PROCEEDING VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE POWER BRAKE BOOSTER. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Sep 21, 2011

BRAKE VACUUM BOOSTER FAILED, BRAKE FLUID LEAKING INTO VACUUM SYSTEM.

Aug 22, 2011

MY DAUGHTERS 2007 MAZDACX-9, RIGHT REAR WHEEL BEARING HAS BEEN REPLACED 3 TIMES IN THE FIRST 46,000 MILES OF OWNERSHIP. THE VEHICLE WAS PURCHASED NEW AND PARTS HAVE BEEN REPLACED AT NO COST. HAVE BEEN MADE AWARE THERE IS A SERVICE BULLETIN FROM THE FACTORY STATING REAR BEARING PROBLEM IS DUE TO AN IMPROPERLY INSTALLED OR MISSHAPEN ABS SENSOR. BULLETIN STATES WILL ONLY BE REPLACED FREE DURING WARRANTY. THIS PROBLEM COULD HAVE SERIOUS RAMIFICATIONS TO OCCUPANTS IF NOT PERMANENTLY REPAIRED BECAUSE ABS SENSOR IS INVOLVED. *TR

Apr 20, 2011

SUSPENSION,WHEELS,UNKNOWN OR OTHER

2 complaints

Well I was backing up from a parking spot when put out of the blue my vehicle wouldn't move . The drive side wheel is not working and these little around thing where on the ground . Before that happen the driver side tire would become lose to where it would fall off.

Jun 22, 2025

THE VEHICLE STARTED TO HAVE PROBLEMS WITH THE CAR SHAKING AROUND 50MPH. SO WE PLANNED TO HAVE IT LOOKED AT SINCE WE HEARD THAT THIS PARTICULAR MODEL HAS SOME KNOWN ISSUES THAT MAY BECOME SEVERE. DURING THE DRIVE TO THE CAR SHOP (LITERALLY 1 MILE FROM HOME) THE AXLE/BEARING OR FRONT SUSPENSION SEPARATED FROM THE CAR!!! THE FRONT LEFT WHEEL AND JOINTS SEPARATED FROM THE CAR; THE WHEEL LOOKS LIKE IT WAS BREAKING OFF! WE WERE DRIVING AROUND 15MPH! NO ONE WAS HURT AND THANK GOODNESS IT WAS AROUND 11AM SO THERE WAS NO TRAFFIC AROUND TO MAKE THINGS WORSE. THE CAR HAD TO BE TOWED TO THE CAR SHOP WHICH WAS ONLY FEET AWAY FROM THE SCENE, WHICH WAS AN ADDED CHARGE! *PHOTOS OF INCIDENT ARE ALSO AVAILABLE

Sep 10, 2015

UNKNOWN OR OTHER

2 complaints

MY COMPLIANT IS WITH A DEALER I CONTACTED TO FIX A SAFETY RECALL ON MY VEHICLE. THE DEALER, RUSSLE MAZDA BALTIMORE MD, REQUIRED TWO SEPARATE VISITS, ONE FOR AN INSPECTION AND IF NEEDED ANOTHER TO MAKE THE REPAIRS ONCE PARTS CAME IN. WHY THEY COULDN'T ORDER THE PARTS AND DO EVERYTHING AT ONE TIME, I DON'T KNOW. TWO VISITS IS INCONVENIENT AND UNREASONABLE. I CALLED ANOTHER DEALER WHO ORDERED THE PARTS INSTANTLY FOR THEM TO BE REPLACED DURING ONE VISIT. THE RECALL NOTICE SAYS TO NOTIFY YOU IF THE DEALER DOES NOT REPAIR THE DEFECT WITHIN A REASONABLE TIME AND RUSSLE MAZDA WAS NOT REASONABLE. I DID LET THEM KNOW THIS AS WELL. THANKS. ALEXANDRA

Jul 19, 2016

TURNING AROUND AND LOWER BALL JOINT CAME APART,WHEEL WEDGED BETWEEN FENDER AND SUSPENSION LETTING HALFSHAFT PULLOUT OF TRANSAXLE AND CAR IMMOVABLE!

Jun 27, 2015

STEERING,SUSPENSION,WHEELS

2 complaints

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK DONE BECAUSE IT TOOK SO LONG TO BE REPAIRED. UNFORTUNATELY, WE DO NOT RECALL RECEIVING ANYTHING ABOUT THE RECALL. AFTER READING THE RECALL BASICALLY WHAT IT SAID COULD HAPPEN DID AND THE CAR NEEDED REPAIRS. I ATTACHED THE INVOICE AND RECALL FROM MAZDA'S WEBSITE.

Feb 12, 2016

I WAS DROPPING MY CHILDREN OFF TO DAYCARE TURNING INTO THE PARKING LOT AND GOING OVER A BUMP WHEN I HEARD A LOUD "POP" TOWARD THE FRONT OF THE CAR - THE CAR COMPLETELY STOPPED DEAD - I GOT OUT TO FIND THE FRONT RIGHT TIRE WAS COCKED HARD LEFT AND WAS OFF ITS CONTROL ARM - SOME FLUID WAS ALSO LEAKING OUT OF THE AXLE AREA. THIS HAPPENED THE MONDAY MORNING AFTER I RECEIVED THE RECALL NOTICE FROM MAZDA THIS PAST WEEKEND! I HAD THE FORM IN THE CAR TO CALL FOR SERVICE THIS WEEK. I HAVE CALLED THE SERVICE CENTER BUT THEY HAVE SAID THEY WILL NOT BE ABLE TO LOOK AT THE CAR UNTIL THURSDAY - NOW I WILL HAVE TOWING AND RENTAL EXPENSES CONNECTED WITH THIS DEFECT. FORTUNATELY NO ONE IN THE CAR WAS HURT OR THAT IT DIDN'T FAIL ON THE HIGHWAY!

Sep 28, 2015

VISIBILITY

2 complaints

SINCE PURCHASE THE DRIVER'S SIDE MIRROR VIBRATES WHEN THE CAR IS DRIVEN OVER 40 MPH. MAZDA IS AWARE AND WILL NOT ATTEMPT TO FIX IT. THE DEALERSHIP REPLACED THE MIRROR, NOTED THE DEFECT, BUT IT IS A DESIGN DEFECT AND THERE IS NOTHING THEY CAN DO AND VIBRATING IS WORSE THAN BEFORE REPLACEMENT. MAZDA USA WILL DO NOTHING WITH THIS SAFETY PROBLEM. THE VIBRATING IS SEVERE AND IT IS A DESIGN DEFECT THAT CANNOT BE CORRECTED BY ANYONE BUT MAZDA. THE DEFECT MAKES THE VEHICLE UNSAFE AND IT IS A KNOWN DEFECT IN OTHER MAZDA CX-9S. *TR

Jul 17, 2008

TL*THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 45 MPH OR GREATER, THE DRIVER SIDE EXTERIOR MIRROR VIBRATES SEVERELY. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THE TECHNICIAN REPLACED THE EXTERIOR MIRROR. RECENTLY, THE FAILURE RECURRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED WITH THE VISIBILITY. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS UNKNOWN.

Jul 17, 2008

ENGINE

1 complaint

Coolant was leaking into my engine where the oil goes and I was unaware. The vehicle stalled in me while driving because of this. Even after figuring out what the issue was and trying to have it fix it became inoperable.

May 22, 2023

FUEL/PROPULSION SYSTEM

1 complaint

THERE IS A SYSTEMIC EVAP SYSTEM ISSUE WHERE THERE IS A LEAK THAT EITHER SHOWS THAT THE GAS CAP IS OFF OR THE CHECK ENGINE CODE FOR LARGE EVAP LEAK. MESSAGE BOARD TRAFFIC SHOWS THIS AS A PROBLEM ACROSS MULTIPLE YEAR MODELS AND MAKES IN THE MAZDA CX LINE, ESPECIALLY THE CX-9. EVERYONE, INCLUDING MYSELF, REPORTS THE SAME ISSUE: LIGHT COMES ON, AND THEN REPLACE GAS CAP. LIGHT COMES BACK ON AND THEN IT IS MULTIPLE TRIPS TO THE DEALER FOR THEM TO FIND WHERE THE EVAP LEAK IS.

Nov 29, 2020

POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

I TOOK THE CAR TO PEP BOYS AND THEY TOLD ME TO CALL BECAUSE MY WHOLE GAS TANK IS BAD AND IT SHOULD HAVE A RECALL ON IT .AND ALSO FORD SAID THE SAME....SO MY TRUCK HAVE A MAJOR GAS LEAK AND A RUSTED OUT GAS SYSTEM.

Apr 13, 2020

SUSPENSION,AIR BAGS,SEATS

1 complaint

TODA MI FAMILIA IVAMOS EN EL FREE WAY DE VISITA A UNA CIUDAD QUE SE ENCUNTRA A UNA HORA DE DONDE NOSOTROS RADICAMOS CUANDO DE REEPENTE EMPESO A TEMBLARSE EL MOTOR LO LLEVE CON MI MECNICO ME LO REVISO COMPLETO Y ME DIJO QUE LOS BRAZOS DELANTEROS ESTABAN DAADOS AL POCO TIEMPO LE PRENDI LA LUZ DEL AIR BAGL

Nov 23, 2019

SUSPENSION,POWER TRAIN,AIR BAGS

1 complaint

TAKATA RECALL - IN THE LAST 1 1/2 YEARS, I'VE RECEIVED NUMEROUS RECALL NOTICES FOR THE LISTED RECALLS AND HAVE TAKEN MY VEHICLE AND CALLED IN TO THE MAZDA DEALER TO SEE IF THEY HAVE THE REPLACEMENT. THE DEALER KEEPS TELLING ME THAT THERE ARE NO REPLACEMENTS YET IN THE SYTEM. I DON'T HAVE EXACT DATE THAT II HAD PREVIOUSLY MAKE A COMPLAINT.

Sep 04, 2017

ELECTRICAL SYSTEM

1 complaint

BACK IN 2011 (MY MAZDA CX-9 WAS ONLY 4 YO), I WAS DRIVING DOWN THE TURNPIKE AT 65 MPH WHEN MY CAR BEGAN TO STUTTER, IT WOULD NOT ACCELERATE AND IT CAME TO AN IDLE. THANKFULLY I WAS NEAR THE SHOULDER OF THE ROAD SO I WAS ABLE TO PULL OVER. SOUTH MOTORS MAZDA DEALERSHIP STATED THE COMPUTER (PCM) WAS FRIED. IT WAS REPLACED UNDER WARRANTY. CURRENT DAY: 2016. MY CAR BEGAN HAVING THE SAME SYMPTOMS LAST WEEK WHEN DRIVING 15 MPH IN A RESIDENTIAL AREA. MY CAR CURRENTLY HAS APPROXIMATELY 99,500 MILES. HAD MY CAR TOWED TO DEALERSHIP. OCEAN MAZDA STATED THE PCM AND 3 COILS ARE FRIED AGAIN. UPON READING CONSUMER REVIEWS ON 2007 MAZDA CX-9, IT SEEMS THIS IS A COMMON ISSUE. I AM LIVID THAT THIS ISSUE HAS NOT BEEN ADDRESSED AS A RECALL AS THERE IS OBVIOUSLY A DEFECT IN EITHER THE COILS MISFIRING OR MAZDA'S PCMS ARE DEFECTIVE. I WILL BE DISCUSSING THIS ISSUE WITH MY DEALERSHIP TODAY IN ATTEMPT TO NOT PAY OVER $1900 PARTS AND LABOR AS QUOTED BY OCEAN MAZDA.

Nov 15, 2016

ELECTRICAL SYSTEM,VISIBILITY

1 complaint

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 55 MPH, A BURNING WIRE ODOR EMITTED IN AND OUTSIDE THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR WINDSHIELD WIPER MOTOR WAS BURNING. THE CONTACT DISCONNECTED THE MOTOR FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Aug 09, 2016

Fire: 1

STEERING,POWER TRAIN,WHEELS

1 complaint

I HAVE JUST LEARNED ABOUT ISSUES WITH THE MAZDA CX9 AND WHEELS FALLING OFF AND I REALIZED THAT IS EXACTLY WHAT HAPPENED TO ME. I ALWAYS TOOK CARE OF MY CX 9 BECAUSE I DRIVE A LOT FOR WORK AND DEPEND ON MY CAR VERY MUCH, SO WHEN ISSUES WITH THE STEERING STARTED I TOOK IT TO SEARS FOR A WHEEL ALIGNMENT SINCE I HAD JUST REPLACED A NEW SET OF TIRES A COUPLE OF MONTHS BEFORE, IT SEEMED OK AFTER THE ALIGNMENT UNTIL AGAIN THE SMALL SKIP OF THE STEERING STARTED EVERY TIME I TURN THE WHEEL, I DID THINK MUCH OF IT UNTIL IT STARTED INCREASING. EVERY TIME I TURNED THE WHEEL THE SKIP WAS THERE, I DECIDED TO CALL MY MECHANIC WHO ALWAYS DID ALL THE CAR SERVICE AND MAINTENANCE AND HE SAID TO BRING IT IN OVER THE WEEKEND TO TAKE A LOOK, BEFORE I HAD THE CHANCE TO BRING IT TO HIM, AS I WAS MAKING A RIGHT TURN THE WHEEL CAME RIGHT OFF THE TRANSFER CASE AND THE ARMS, GOOD THING I WAS JUST MAKING A RIGHT TURN, MINUTES BEFORE I WAS ON THE HIGHWAY AND I DON'T EVEN WANT TO THINK ABOUT WHAT COULD HAVE HAPPENED... I THOUGHT IT HAD BEEN JUST A FREAK ACCIDENT AND I WAS HAPPY TO BE ALIVE. I HAD THE MECHANIC COME AND PICK UP THE CAR FROM THE STREET AND AFTER SURVEYING THE DAMAGES HE HAD TO REPLACE BOTH UPPER AND LOWER ARMS ON BOTH SIDES AND THEN HE NOTICED THAT THE TRANSFER CASE HAD BEEN DAMAGED WHEN THE AXEL PULLED AWAY, SO NOW WE NEEDED A NEW TRANSFER CASE AND IT IS NOT AN EASY JOB. NOW THAT IT IS ALL DONE I FOUND THAT IT HAS HAPPENED MANY TIMES, THIS IS NOT RIGHT AND MAKES ME ANGRY TO KNOW THAT THE OWNERS WERE NOT INFORMED RIGHT AWAY, I COULD HAVE HAD MY CHILDREN IN THE CAR..

Aug 19, 2015

STEERING,UNKNOWN OR OTHER

1 complaint

WHILE DRIVING ON THE HIGHWAY COMING HOME FROM A TRIP I NOTICED THAT EVERY TIME I HIT A SMALL BUMP THE FRONT END WOULD MOVE ONE DIRECTION AND THEN COME BACK HARD THE OTHER WAY. WHEN I RETURNED HOME I TOOK THE CAR TO MY MECHANIC WHO INFORMED MY THAT MY LOWER BALL JOINTS WERE EXTREMELY LOOSE (1/2" OF MOVEMENT) AND THAT I WAS LUCKY THEY DID NOT FALL OUT. HE ALSO SAID IT WAS SO BAD THAT IT WASN'T EVEN SAFE FOR HIM TO TEST DRIVE THE CAR. BOTH SIDES HAD TO HAVE THE FOLLOWING REPLACED: OUTER TIE ROD, LOWER CONTROL ARM/BALL JOINT, AND THE SWAY BAR LINK. I FEEL VERY FORTUNATE THAT I DID NOT HAVE A WHEEL COME OFF WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY AS OTHERS HAVE EXPERIENCED WITH THIS SAME ISSUE.

Jul 21, 2015

TIRES

1 complaint

SO I WAS DRIVING LUCKILY ON A BACK ROAD AND ALL OF A SUDDEN IT FELT LIKE I HIT SOMETHING, NOW THIS WAS 12:30 P.M. MIDDAY AND ME AND MY SISTER DIDN'T SEE ANYTHING BEFORE THE OCCURRENCE. SO I LOOKED IN MY REAR VIEW MIRROR AND SAW A TIRE IN THE MIDDLE OF THE ROAD AND I KNEW THERE WAS NO WAY I MISSED A TIRE. SO I PRECEDED TO TURN AROUND TO GO BACK TO CHECK IT OUT, AND WHEN I GOT OUT TO CHECK IT OUT IT TURNED OUT TO BE MY SPARE TIRE FROM UNDER MY CAR. NEEDLESS TO SAY I WAS TOTALLY SHOCKED, SO I GOT DOWN AND LOOKED UNDER MY CAR ONLY TO SEE SOME FRAYED WIRES STICKING DOWN FROM WHERE THE TIRE WAS MOUNTED. *TR

Feb 17, 2015

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

WAS DRIVING ON INTERSTATE AT NIGHT. ENGINE LIGHT CAME ON AND CAR IMMEDIATELY DROVE AS IF IT WERE NOT OPERATING ON ALL CYLINDERS. TOOK IT TO DEALERSHIP AND IT HAD MULTIPLE MISFIRE CODES, 301, 351, 352, 354. I RESEARCHED AND FOUND MULTIPLE COMPLAINTS FILED ON-LINE REGARDING THE EXACT MISFIRE CODES I EXPERIENCED AND PCM ISSUES IN THIS PARTICULAR YEAR, MAKE AND MODEL. THIS PROBLEM IS WAY TOO EXPENSIVE TO FIX ON A PERSONAL LEVEL. IF MAZDA IS AWARE THAT THIS HAS BEEN AN ISSUE, THEY NEED TO REMEDY IT. I DO NOT BELIEVE I NEED TO PERSONALLY PAY FOR A PCM WHEN THIS APPEARS TO BE A COMMON PROBLEM IN THIS MAKE AND MODEL. I BELIEVE MAZDA IS VERY AWARE OF THIS PROBLEM, AND THEY NEED TO REMEDY IT AND REPLACE THE PCM. *TR

Jul 22, 2014

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

TRAVELING ON INTERSTATE ENGINE SUDDENLY STARTS TO STUTTER. PUSH DOWN ON THE GAS AND THERE IS NO POWER. CAR CANNOT GO OVER 40 MPH. ENGINE LIGHT COMES ON. TAKE CAR TO MY LOCAL MECHANIC. INFORMED THAT IGNITION COILS #1,2,4 ARE RUINED. THEY ARE REPLACED, 12 HOURS LATER IGNITION COIL #2 FAILS AGAIN. MECHANIC GIVES ME MAZDA BULLETIN #01-026/11 CALLING OUT ISSUES WITH PCM AND HOW PCM WILL CAUSE MIS-FIRING OF IGNITION COILS CAUSING THE COILS TO FAIL PREMATURELY. COIL #2 WHEN REPLACED WAS CHARRED AND SPLIT AND WAS LEAKING OIL. MAZDA WOULD NOT ACKNOWLEDGE PROBLEM AND WOULD NOT REPLACE PCM OR DAMAGED COIL CAUSED BY FAULTY PCM. *TT

Apr 16, 2014

STRUCTURE,TRAILER HITCHES

1 complaint

TRAILER HOOKUPS FOR MY CX9 DON'T WORK. HAVE TO PAY A MECHANIC TO RE-WIRE. *TR

Jul 16, 2013

POWER TRAIN,ENGINE

1 complaint

WAS DRIVING ON INTERSTATE AT NIGHT IN SNOW; UNSAFE AND UNKNOWN AREA WITH JUST ME AND MY DAUGHTER. ENGINE LIGHT CAME ON AND CAR IMMEDIATELY DROVE AS IF IT WERE NOT OPERATING ON ALL CYLINDERS. TOOK IT TO DEALERSHIP AND IT HAD MULTIPLE MISFIRE CODES, 301, 351, 352, 354. COILS BAD AND PCM "FRIED." CAR IS ONLY 5 YEARS OLD AND LAST CAR PAYMENT MADE OCTOBER 2012. I RESEARCHED AND FOUND MULTIPLE COMPLAINTS FILED ON-LINE REGARDING THE EXACT MISFIRE CODES I EXPERIENCED AND PCM ISSUES IN THIS PARTICULAR YEAR, MAKE AND MODEL. THIS PROBLEM IS WAY TOO EXPENSIVE TO FIX ON A PERSONAL LEVEL. IF MAZDA IS AWARE THAT THIS HAS BEEN AN ISSUE, THEY NEED TO REMEDY IT. I'M PERFECTLY FINE TO PAY FOR REPLACEMENT PARTS AT THE TIME MAZDA RECOMMENDS THEY ARE DUE; HOWEVER I DO NOT BELIEVE I NEED TO PERSONALLY PAY FOR A PCM AFTER 5 YEARS OF USE WHEN THIS APPEARS TO BE A COMMON PROBLEM IN THIS MAKE AND MODEL. I CALLED CORPORATE MAZDA TO ASK ABOUT ANY KNOWN PCM PROBLEMS ON 3/6/2012, REFERENCE # 146248920 AND WAS NOT GIVEN ANY INFORMATION. I WAS TOLD TO SIMPLY TRUST THE TECHNICIAN. THIS ANSWER IS NOT ACCEPTABLE. I BELIEVE MAZDA IS VERY AWARE OF THIS PROBLEM, AND THEY NEED TO REMEDY IT. I WILL PAY FOR NEW COILS AND NEW SPARK PLUGS AS THOSE ARE DUE, BUT MAZDA SHOULD REPLACE THE PCM. *TR

Mar 07, 2013

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

WHILE DRIVING ON THE WILLIAMSBURG BRIDGE THERE WAS A SLIGHT INCLINE DURING THIS TIME THE VEHICLE WAS TRYING TO ACCELERATE AND THAT'S WHEN IT STARTED LOOSING POWER AND STARTED MISFIRING. FORTUNATELY, THIS HAPPENED VERY EARLY IN THE MORNING AND THERE WERE NO VEHICLES EXCEPT MINE. WHEN I GOT TO THE OTHER SIDE OF THE BRIDGE I GOT OFF THE EXPRESSWAY IMMEDIATELY.

Jun 18, 2011

FUEL SYSTEM, GASOLINE

1 complaint

TL* THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE RESIDENTIAL GARAGE WHEN HE SMELLED AN EXTREMELY STRONG ODOR OF FUEL OUTSIDE OF THE VEHICLE. THERE WAS ALSO AN OVERPOWERING GASOLINE ODOR FROM INSIDE THE VEHICLE WHEN THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THERE WAS A RUSTY SEAM WITHIN THE FUEL TANK. THE PART NEEDED TO MAKE REPAIRS WAS UNAVAILABLE AND THE CONTACT WAS ADVISED THAT THE DEALER WOULD REPAIR THE VEHICLE ONCE THE PART BECAME AVAILABLE. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER REGARDING THE DEFECT. THE FAILURE MILEAGE WAS 103,568. UPDATED 3/1/12 *CN

May 24, 2011

SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

WE HAVE HAD OUR MAZDA CX-9 SINCE 2007. AT 58,000 MILES WE NOTICED A "HUMMING" NOISE. WE TOOK THE VEHICLE INTO THE MAZDA DEALERSHIP SINCE IT WAS STILL UNDER WARRANTY. WE GOT THE RUN AROUND STATING IT WAS OUR TIRES; HOWEVER, IT TURNED OUT THE FRONT WHEEL BEARINGS WERE BAD. THEY REPLACED THE BEARINGS AND ONE YEAR LATER WE ARE HAVING TO REPLACE THE REAR BEARINGS. THROUGH RESEARCH WE ARE FINDING THAT MAZDA HAS A SERVICE BULLETIN ISSUED 2/1/2008 ABOUT THE REAR BEARINGS. BASICALLY STATING THE NOISE IS FROM AN IMPROPER SHAPE OF THE ABS SENSOR AND THIS IS ONLY COVERED IF THERE IS STILL A WARRANTY ON THE VEHICLE. MY QUESTION IS IF THEY KNOW THIS IS A PROBLEM THEN WHY IS THIS ISSUE NOT RECALLED BECAUSE A FROZEN BEARING IS AND CAN BE VERY DANGEROUS. MAZDA REFUSES TO HELP REPLACE OUR REAR BEARING SINCE WE ARE NOW AT 74,000 MILE AND OUR WARRANTY IS OUT. ALL WE KEEP GETTING IS A RUN AROUND BY OUR LOCAL DEALERSHIPS. WE ALSO HAVE HAD PROBLEMS WITH OUR DRIVER SIDE MIRROR. MAZDA REPLACE THE MIRROR A FEW WEEKS AFTER WE BOUGHT OF CX-9 BUT IT STILL SHAKES.

Mar 29, 2011

STEERING

1 complaint

I HAVE THE SAME STEERING PROBLEM WITH MY 2007 MAZDA CX-9 AS NOTED IN OTHER COMPLAINTS. STEERS TO THE LEFT AUTOMATICALLY SINCE DAY 1. DEALER HAS TRIED TO ADJUST FRONT END, TIRE PRESSURE, ETC. AT LEAST 2 OR 3 TIMES AND HAVE SAID THEY CAN'T DO ANYTHING ELSE. *TR

Mar 15, 2010

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MAZDA 2007 CX-9 FWD TOURING MODEL DOES NOT OPERATE IN SNOW CAUSING SAFETY CONCERN. IF TIRES START TO SPIN THE TCS SYSTEM SHUTS OFF THE FUEL INJECTORS IF THE CAR IS GOING OVER I THINK 9 MPH. YOU CAN SHUT OFF THE TCS BUT IT AUTOMATICALLY ENGAGES OVER 9 MPH. WHAT THIS MEANS IS THAT IF YOU ARE ON A ROAD EVEN WITH A SMALL AMOUNT OF SNOW THE CAR COMES TO A HALT CAUSING A SERIOUS SAFETY CONCERN. I HAVE BEEN CLOSE TO BEING HIT MULTIPLE TIMES. THERE WERE TWO INSTANCES IN 1 INCH OF SNOW WHERE I HAD TO PARK THE CAR BECAUSE I COULD NOT GET UP MINOR HILLS. MOST CARS HAVE THE ABILITY TO SHUT OFF THE TCS SYSTEM BUT THE MAZDA SYSTEM AUTOMATICALLY ENGAGES AS I SAID ABOVE. PLEASE HELP. *TR

May 15, 2009

ENGINE AND ENGINE COOLING

1 complaint

ENGINE OSCILLATION WHEN AT IDLE IT OSCILLATES MORE THAN 400 RPM WHEN THE COMPRESSOR COMES ON, AND SOMETIMES THE ENGINE QUITS BECAUSE THE RPMS DROP MORE THAN 400. *TR

Jul 24, 2008

ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

2007 MAZDA CX9 SHUT OFF WHILE DRIVING. CONSUMER STATES THAT DEALER TOLD HIM THE PROBLEM WAS A FUSE. CONSUMER ALSO WAS TOLD THAT THE COMPRESSOR FOR THE AIR CONDITIONER WAS NOT OPERATING CORRECTLY. *KB THE DEALER STATED THE MAIN IGNITION FUSE WAS BLOWN.

Jun 16, 2008

2007 MAZDA CX-9 Problems & Complaints

Complaints by Component

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