2010 MAZDA Mazda6 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
223
Complaints Reported
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Complaints by Component
AIR BAGS
43 complaints
The airbag light is still flashing on the dashboard after the airbag recall on this vehicle was fixed. It may be related to a different recall, which is safety campaign #16V594000.
Feb 19, 2025
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAMILTON MAZDA (2201 NJ-33, HAMILTON SQUARE, NJ 08690, (609) 587-7600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Aug 14, 2019
MY MAZDA WAS RECALLED DUE TO AIR BAG INFLATOR THAT COULD EXPLODE RESULTING IN SHARP METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER VEHICLE OCCUPANTS. WHEN I CALLED MY MAZDA DEALER TO GET IT IN TO BE FIXED I WAS TOLD THE PARTS ARE ON BACK ORDER AT MAZDA AND THEY COULD NOT GIVE ME AN ETA ON WHEN THEY WOULD GET PARTS IN. HOW CAN MAZDA ALLOW IT'S CUSTOMERS TO CONTINUE DRIVING THEIR CAR WITH NO RECOURSE TO GIVE US A RENTAL CAR IN THE MEANTIME IF THEY CAN'T FIX AN ISSUE THAT I WOULD CONSIDER EXTREMELY SERIOUS AND NEEDING TO BE FIXED IMMEDIATELY? MY WIFE IS PREGNANT AND WE HAVE A TODDLER WHO RIDES IN A CARSEAT IN THE BACKSEAT AND WE NOW FEEL UNSAFE TO DRIVE OUR CAR. I WOULD EXPECT THIS MATTER TO BE TAKEN MUCH MORE SERIOUSLY THAN IT IS. I'M VERY DISAPPOINTED IN MAZDA AND THE WAY THIS RECALL IS BEING HANDLED.
Dec 03, 2018
THE PASSENGER AIRBAG WARNING IS ALWAYS GOING ON WHEN I AM IN A PARKED POSITION.
Feb 22, 2018
2010 MAZDA MAZDA 6. CONSUMER WRITES IN REGARDS TO PASSENGER AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER STATED THE PASSENGER DASH MADE A CLICKING NOISE. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE, BUT CHARGED THE CONSUMER A DIAGNOSTIC FEE. *JS
Feb 20, 2018
+ 38 more complaints for this component
STRUCTURE
31 complaints
The contact owns a 2010 Mazda Mazda6. The contact stated while driving 40–45 MPH, there was an abnormal sound coming from the vehicle. The TPMS warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the rear main sub frame was completely rusted. There was a crack detected in the middle of the sub frame. The vehicle was taken to the local dealer, where it was diagnosed that the rear sub frame was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer informed the contact that it was normal wear and tear, but no assistance was provided. The failure mileage was approximately 130,000.
Feb 15, 2024
The contact owns a 2010 Mazda Mazda6. The contact stated that the dashboard on the passenger’s side of the vehicle was melted, causing a glare on the windshield which obstructed the view of the contact while driving. The vehicle was taken to the dealer; however, the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.
Jun 08, 2023
The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The vehicle was taken to the dealer where it was diagnosed that the rear cross members and brakes needed to be replaced. The dealer advised the contact to not drive the vehicle until the repairs were performed. The vehicle was then taken to an independent mechanic who replaced the brakes; however, the rear cross members were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.
Jun 29, 2022
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED THAT THEIR VEHICLE'S DASHBOARD WAS STICKY AND HAD AN EXCESSIVE AMOUNT OF GLARE FROM SUNLIGHT. THE CONTACT STATED THAT THE GLARE MADE IT DIFFICULT TO SEE WHEN DRIVING. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT CONTACTED THE DEALER FITZGERALD MAZDA OF ANNAPOLIS (1930 WEST ST, ANNAPOLIS, MD 21401, (410) 266-5700) WHO INFORMED THE CONTACT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Aug 10, 2020
PAINT IS CHIPPING AWAY ON THE REAR OF THE CAR.
Feb 13, 2020
+ 26 more complaints for this component
EXTERIOR LIGHTING
16 complaints
DRIVER AND PASSENGER SIDE HEADLIGHTS WENT OUT. IT'S NOT THE FUSE OR THE BULBS. THIS HAPPENED WHILE DRIVING AT NIGHT FORCING ME TO DRIVE OVER TWO HOURS ON BACK ROADS AND FREEWAY WITH MY HIGHBEAMS ON TO SEE.
Nov 04, 2020
PASSENGER SIDE HEADLIGHT WENT OUT. IT'S NOT THE FUSE NOT THE BULB. THIS WAS WHILE DRIVING FORCING ME TO DRIVE WITH MY HIGHBEAMS ON SO I COULD SEE. *TR
May 21, 2020
I BOUGHT A MAZDA 6 3 DAYS AGO AND I REPLACED THE HEADLIGHT BULB BECAUSE IT WASN'T WORKING. WHEN I OPENED THE COMPARTMENT I NOTICED THAT THE ENTIRE U IT WAS MELTING AND SMELLED VERY HOT. I HAD NO TURNED ON THE HEADLIGHTS AT THIS POINT AND I REMOVED THE BULB FROM THE ELECTRICAL UNIT. THIS COULD HAVE EASILY CAUGHT ON FIRE.
Aug 06, 2019
RIGHT FRONT HEADLAMP REPEATEDLY GOES OUT AND IT'S NEITHER THE BULB NOR THE FUSE! SUBSEQUENTLY STUCK DRIVING HOME WITH HIGH BEAMS (TO SEE WELL ENOUGH TO NAVIGATE SAFELY) BUT FEARFUL THE GLARE CREATES A SAFETY ISSUE FOR OPPOSING TRAFFIC - A TWOFER! NOTE; BANGING ON THE SIDE OF HEADLAMP ASSEMBLY WITH CLOSED FIST 'SOMETIMES' HAS IT COME BACK TO LIFE. LOOKED ONLINE AND - SURPRISE, SURPRISE - THERE ARE LOTS OF COMPLAINTS ABOUT THIS SAME THING! SADLY, I'M AFRAID SOMEONE'S GOING TO GET KILLED AND I JUST HOPE NOT TO BE INVOLVED. PLEASE READ WHAT OTHERS SAY ABOUT THIS HERE; HTTP://WWW.CARPROBLEMZOO.COM/MAZDA/MAZDA6/HEADLIGHTS-PROBLEMS.PHP . . . AND MANY MORE COMPLAINTS ON YOUTUBE
Dec 15, 2018
TL* THE CONTACT OWNS A 2010 MAZDA 6. AFTER BEING STOPPED BY A POLICE OFFICER, THE CONTACT WAS INFORMED THAT THE RED REFLECTOR LENS IN THE TAIL LAMPS WERE MISSING. UPON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE TAIL LIGHT BULBS WERE EXTREMELY HOT, WHICH CAUSED THE REFLECTORS TO SEPARATE FROM THE TAIL LIGHT HOUSINGS. THE DEALER (MAZDA OF JACKSON, 5397 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS 39206, (601) 991-2222) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Jun 06, 2018
+ 11 more complaints for this component
SUSPENSION
15 complaints
Extensive rust and corrosion in rear subframe. So severe the vehicle is unsafe to drive.
Nov 09, 2024
2010 mazda 6 i series sedan the entire rear subframe/cradle is rotted along with all the other parts connected to it, the A arm, bumper stops, control arms, rear sway bar the entire rear under carriage. took it to the shop and they said there have been several complaints about this exact issue on several of these cars from 09-13 models. the parts was not painted correctly like the front that was recalled. exposed to all weather elements, the shop wants almost 4k for labor only to fix but the main problem is finding the rear subframe on these cars is almost impossible next to cost a fortune. now i have a yard ornament. junk yard wants to give me 170 bucks for the car but im not doing that. Mazda needs to fix this issue. i would of never know it was rotted out unless i took it to the shop for rear swaying and sagging. its all over the road. very dangerous and will cause a wreck almost certainly. please someone do something about this issue. dont have the money to fix this let alone buy another car.
Jul 28, 2024
The rear subframe is compromised; it separated from the body of the car. The vehicle is in my driveway and available for inspection should the need arise. The rear end had felt a bit shaky for a month so I took it to my mechanic, who declared the vehicle "unfit for the road" due to the fact that the subframe was rotted away and detached from the car itself. I was told one big bump is an accident waiting to happen...pieces of the car would go flying and I could be left with zero mobility to evade oncoming traffic. The possibility of projectiles injuring anyone around the car was enough for me to park it. The car has not been inspected by Mazda, the police, or insurance because there was no accident. Since it's not safe to drive, I took the word of my independent mechanic rather than driving it to a dealership. There were no warnings other than a bit of a sway in the rear end, which I originally attributed to its age. I've researched the issue and it seems to be a result of subpar quality with regard to the metal that was used in manufacturing.
May 07, 2024
Rear sub frame on car rusting out. Never protected from corrosion or rust. Car is currently in shop. Car has rusted out in the joint just behind drivers rear tire. Received notice of recall on the front of car due to salt and weather conditions front sub frame area replaced . Currently multiple cars have same issues Mazda hasnt fixed or issued any repairs for this
Feb 07, 2024
My gf went for a basic oil change and the automotive person was shocked to find the rear right cross bar to be suffering from incredible corrosion. He said at this point it is unsafe to drive. We looked into recalls for this make and model and there is one for the front cross bar due to insufficient or improper application of a corrosion spray on the frame. How can they say the front needs to be recalled and not the back? If the dealership didn’t do a good job of covering the appropriate metal frame in corrosion resistant spray any car that has that level should be recalled. This is immensely dangerous
Oct 09, 2023
+ 10 more complaints for this component
UNKNOWN OR OTHER
14 complaints
Mazda issued a extended warranty for sticky dash board and supposedly mailed notices to owners. I never received one and dispute the fact they mailed it to all owners. The sticky dash repair should be issued as a recall as it presents a significant safety issue. The sticky dash is so shiny that it reflects sun into driver’s eyes and should be considered a significant safety issue. I request the NHTSA to mandate Mazda to make the sticky dash repair a recalled issue versus allowing them to issue a extended warranty. I never got the notice and the issue existed within the warranty period. In addition, what happens if the issue arises after the warranty period. This sticky dash is a defect in the manufacturing of the vehicle and presents a significant safety issue to drivers as it impacts their road visibility, which may lead to increased accidents. Please have Mazda issue a recall on the sticky dash repair due to the manufacturer’s defect. Thank you.
Aug 28, 2023
The dasboard on the rite side is melting, causing a sicky like surface and is reflecting the light on to the driver, making it hard to drive.
Jun 26, 2022
PASSENGER SIDE DASHBOARD HAS MELTED, CAUSING BLACK STICKY RESIDUE AND A VERY SHINY EFFECT, WHEN TRYING TO DRIVE, THE SUNLIGHT AND NIGHTTIME LIGHTS CAUSE A GLARE THAT IS VERY DISTRACTING WHEN TRYING TO DRIVE.
Mar 23, 2021
THE DASH ON MY MAZDA IS MELTED. IT IS NOW CAUSING A BRIGHT SHEEN WHICH MAKES IT DIFFICULT TO SEE WHEN THE SUN HITS IT. THE DASH IS VERY STICKY AND STARTING TO SMELL LIKE BURNT PLASTIC. . I'VE CALLED MAZDA CUSTOMER SUPPORT AND THEY SAID THE DEFECTIVE PART IS COVERED UNTILL 2010, HOWEVER THEY SAID IT ENDED 4 MONTHS AGO. UNFORTUNATELY, COVID19 STOPPED ME FROM MAKING IT TO THE DEALERSHIP IN MARCH. MAZDA WOULD NOT GIVE ME AN EXTENSION DUE TO THE CURRENT COVID19 STAY AT HOME ORDER PLACED IN MY STATE
Jul 20, 2020
THE CRACK STARTED SMALL ON THE PASSENGER SIDE DASHBOARD BUT IS GETTING WORSE EVERYDAY. IT KEEPS GETTING BIGGER AND BIGGER
Jan 29, 2020
+ 9 more complaints for this component
STEERING,SUSPENSION
9 complaints
WHILE MAKING A RIGHT TURN, I HIT THE BRAKES TO AVOID COLLIDING WITH SOMEONE WHO PULLED IN FRONT OF ME AND THE PASSENGER'S SIDE FRONT WHEEL LOCKED INTO A POSITION TURNED TO THE RIGHT. I HAD IT TOWED TO A REPAIR SHOP, WHERE I WAS INFORMED THAT THE CONTROL ARM HAD SEPARATED FROM THE FRAME DUE TO RUST. IT SEEMS THERE WAS A RECALL FOR THIS ISSUE IN 2018 FOR CERTAIN STATES, AND WHILE I DO NOT CURRENTLY RESIDE IN ONE OF THE AFFECTED STATES, I USED TO AND MY CAR DID FOR MOST OF ITS LIFE.
May 02, 2019
WHEN MANEUVERING TO OR FROM PARKING WHEN THE STEERING WHEEL IS TURNED AND PUTS ANY PRESSURE ON THE STEERING COMPONENTS THE RIGHT FRONT OF THE CAR MAKES A VERY LOUD CLUNKING AND POPPING AND MAKES BOTH STEERING AND MOVING DIFFICULT. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE LAST 2 MONTHS SO I DID SOME RESEARCH AND FOUND OUT ABOUT THE POSSIBLE CORROSION ISSUE OF THE FRONT RIGHT SUBFRAME AND RECALL "INSPECTION". I WILL CALL MY LOCAL DEALER AND SCHEDULE AN APPOINTMENT AS IT SEEMS THIS CAR IS UNDER AN OPEN RECALL AND WAS NEVER LOOKED AT. I JUST BOUGHT IT AS A USED CAR IN MID OCTOBER AND MOSTLY DRIVE MY TRUCK ALL WINTER SO IT TOOK AWHILE FOR THIS TO SURFACE.
Mar 25, 2019
MAZDA INCOMPLETE RECALL 28181; NHTSA RECALL 18V-631; I HAD MY VEHICLE INSPECTED AS REQUIRED AND WAS TOLD DUE TO RUST/CORROSION/PERFORATIONS THE FRONT CROSS MEMBER NEEDS TO BE REPLACED. INFORMED NO PARTS AVAILABLE AND MAZDA HAS GIVEN NO INFO ON WHEN PARTS MAY BE AVAILABLE; DEALERS HAVE NO INFO AT ALL ON TIMING FOR REPAIRS; CANNOT GET THRU TO MAZDA FOR MORE INFO AND MAZDA DOES NOT EVEN LIST THIS ON THEIR SITE AS A RECALL; THIS IS A DANGEROUS CONDITION AND AFRAID TO DRIVE THIS CAR
Jan 11, 2019
WHILE APPLYING THE BRAKES AT APPROXIMATELY 30MPH, THERE WAS SHARP JOLT, AND THE STEERING WHEEL JERKED ALL THE WAY TO THE RIGHT. THE LOW-TRACTION INDICATOR LIGHT CAME ON AND THE CAR WAS NOT ABLE TO BE SAFELY STEERED. UPON VISUAL INSPECTION, THE FRONT RIGHT TIRE WAS TURNED OUTWARD, WHILE THE FRONT LEFT REMAINED STRAIGHT. A MECHANIC CONFIRMED THAT THE ISSUE WAS CAUSED BY A FULLY CORRODED SUB-FRAME WHICH HAD CRACKED IN HALF.
Nov 09, 2018
MY SON WAS DRIVING THE CAR APPROXIMATELY 40MPH ON A STATE ROUTE IN A RURAL AREA AND EXPERIENCED A SUDDEN LOSS OF STEERING CONTROL AND SHARP PULL TO THE RIGHT WHEN HE WAS TRYING TO BRAKE. THIS NEARLY CAUSED HIM TO HIT A TRUCK. WHEN HE REGAINED CONTROL HE NOTICED THE STEERING WHEEL WAS NOT ALIGNED WHILE GOING STRAIGHT AND THE CAR CONTINUED TO PULL TO THE RIGHT. WHEN HE MANAGED TO MAKE IT HOME WE JACKED IT UP AND REMOVED THE RIGHT FRONT TIRE. I NOTICED THAT THE CROSS MEMBER ON THE RIGHT SIDE WAS COMPLETELY RUSTED THROUGH. THIS WAS THE ONLY NOTICIBLY LARGE AREA OF RUST ON THE CAR. THE CAR IS NOW UNDRIVEABLE.
Oct 10, 2018
+ 4 more complaints for this component
SUSPENSION,STRUCTURE
7 complaints
The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the rear frame detached from the vehicle. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V631000 (Suspension, Structure) and the contact related the failure to the recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Aug 14, 2023
The contact owns a 2010 Mazda Mazda6 . The contact stated while driving approximately 25 mph and drove over a bump and lost control of the vehicle and crashed into another vehicle. The contact stated the disc off warning light was illuminated. The contact stated no one was injured nor sought medical attention. A police report was not filed. The vehicle was not drivable. The contact was towed to her residence and then to a local dealer, where it was diagnosed with the rear structure was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 180,000. The contact stated that the dealership deemed the vehicle unsafe to bring to the shop and therefore did not perform the necessary repairs in the recall. The dealer notified the contact about that as well as the manufacturer. The contact must arrange a way to tow the vehicle off of their lot.
Apr 03, 2023
The contact owns a 2010 Mazda Mazda6. The contact stated that the vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 18V631000 (Suspension, Structure). The contact stated that while driving at an undisclosed speed, she lost control of the vehicle. The failure caused the passenger's side rear tire to rub on the fender while driving. The vehicle was taken to an independent mechanic who diagnosed that the passenger's side rear subframe was severely corroded and had fractured in half. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.
Jun 14, 2022
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE MADE AN ABNORMALLY LOUD SOUND BY THE PASSENGER'S SIDE ENGINE COMPARTMENT. THE STEERING THEN BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL GATTON OF JOHNSON CITY MAZDA (2909 N. ROAN ST, JOHNSON CITY, TN 37601, (423) 418-6152) WHERE IT WAS DIAGNOSED WITH NEEDING THE SUBFRAME TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Jan 27, 2021
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE VEHICLE WAS TAKEN TO MCDONALD MAZDA (10345 W COLFAX AVE, LAKEWOOD, CO 80215, (720) 449-9900) WHERE THE CROSS MEMBER WAS INSPECTED, BUT THEY REFUSED TO INSTALL A SIDE MEMBER (FOR REINFORCEMENT). THE DEALER ALSO HAD NOT REPLACED THE AIR CONDITIONER DRAIN HOSE AND NO RUST PROOFING WAS APPLIED TO THE CROSS MEMBER. THE VEHICLE WAS NOT REPAIRED DUE TO NON-COMPLIANCE OF THE DEALER AND THE MANUFACTURER. THE VEHICLE WAS NOT BEING DRIVEN. THE APPROXIMATE FAILURE MILEAGE WAS 103,981. *BF CONSUMER STATED UPON SEEING THE UNDERSIDE OF THE VEHICLE I IMMEDIATEDLY NOTICED CORROSION COVERING LARGE PORTIONS OF THE CROSS MEMBER. THERE WERE SEVERAL CORRODED MOUNTING HOLES AND LARGE WELDS THAT HAD SIGNS OF ADVANCED DECAY. THE DAMAGE WAS OBVIOUS AND I TOOK SEVERAL PICTURES AND RECORDED A VIDEO SHOWING THE WIDESPEAD CORROSION. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
May 23, 2019
+ 2 more complaints for this component
STEERING,STRUCTURE
6 complaints
The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently veered to the left. There was no warning light illuminated. The contact stated that the vehicle became difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine cradle had failed and was severely rusted and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.
Mar 21, 2025
The contact owns a 2010 Mazda Mazda6. The contact stated that the steering wheel was pulling without warning. There was rust on the frame. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was not safe to drive. The local dealer was contacted. The vehicle was diagnosed and repaired. Mechanic noted that Mazda’s recall repair only served to keep the car from splitting apart, but it in no way resolved the control arm issue. As a result my car was unexpectedly swerving all over the road and was difficult to control. It was with the control arm still somewhat attached, though extremely loose. The contact stated that the vehicle was previously repaired under NHTSA Campaign number 18V631000 (Suspension, structure). The manufacturer was not contacted. The failure mileage was 151,000. Consumer stated there is significant rust on on side, where control arm attaches to steering. Vehicle has been repaired.
Jul 27, 2021
LETTER FROM CONSUMER RE: FAIR AND EQUITABLE REIMBURSEMENT CUSTOMER TREATMENT ON 2010 MAZDA 6 RECALL REPAIR (DEFECT) NOT TOTALLY PAID FOR BY MAZDA WARRANTY DEPARTMENT. *AS *TR
Feb 15, 2019
THE CAR IS ONLY 8 YEARS OLD AND THE SUB FRAME HAS COMPLETELY RUSTED OUT, DEEMING THE CAR UNFIT TO DRIVE. THIS WAS ONLY CAUGHT AS I TOOK THE CAR IN FOR ESTIMATE ON BRAKES. I HAVE 2 YOUNG CHILDREN WHO RIDE IN THIS CAR DAILY, SO LUCKILY NO ACCIDENT. I'VE NOTICED SEVERAL COMPLAINTS REGARDING THIS ON THE 2009 AND 2010 MODELS. ALTHOUGH I HAVEN'T BEEN IN ACCIDENT (YET), I'M NOW FORCED TO PAY $2000 IN REPAIRS, OR JUST REPLACE THE VEHICLE.
Oct 26, 2018
TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL STARTED TO PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE PASSENGER SIDE SUBFRAME WAS SEVERELY CORRODED AND FLAKY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,00. THE VIN WAS UNAVAILABLE.
Sep 11, 2018
+ 1 more complaint for this component
ELECTRICAL SYSTEM
6 complaints
YEARS OF UNEXPECTED BATTERY DRAIN AND ROUGH STARTS WHICH CAUSED SEVERAL OTHER ISSUES. DIFFERENT MECHANIC ADVISED OF A FAULTY BODY CONTROL MODULE BCM.
Dec 27, 2019
LOW BEAM INTERMITTENTLY TURNS OFF. SOMETIMES A FIRM SLAP ON THE HEADLIGHT IS A TEMPORARY RESOLUTION. I INITIALLY THOUGHT IT WAS THE BULB ITSELF, HAD IT REPLACED BUT THE PROBLEM CONTINUED. THERE ARE LOTS OF YOUTUBE VIDEOS ON THIS ISSUE. MAZDA KEEPS TELLING THAT THIS IS NOT A SAFETY ISSUE AND THEY REFUSE TO DO ANYTHING. IF THEY WANT TO DO BUSINESS IN THE USA, THEY NEED TO BE SAFE OR THEY NEED TO GO BACK TO WHERE THEY BELONG. THIS ISSUE HAS BEEN HAPPENING SINCE 2014 (I BOUGHT THIS CAR IN 2013)
Apr 10, 2018
THE LOW BEAM HEADLIGHTS ON MY 2010 MAZDA 6 KEEPS GOING OUT. I'VE REPLACED EACH LIGHT AT LEAST TWICE IN THE PAST 4 YEARS. WHILE I WAS DRIVING LAST NIGHT, BOTH HEADLIGHTS WENT OUT. I THINK MAZDA KNOW THAT THIS IS A PROBLEM IN THIS VEHICLE BUT INSTEAD OF FIXING THE ROOT OF THE PROBLEM, THEY KEEP CHARGING ME $60 FOR EACH HEADLIGHT BULB.
Feb 11, 2016
MY CAR WAS PARKED, WENT INSIDE STORE FOR A MINUTE, CAME OUT AND IT WOULDN'T START. NO LIGHTS PRIOR, AND I TAKE METICULOUS CARE OF MY CAR. AFTER A FAILED JUMP, TOW WAS ISSUED. THE MECHANIC SAYS IT'S A STARTER FAILURE- AT 42,000 MILES ON A BRAND NEW FACTORY LINE CAR. NOW MAZDA WILL NOT RESPOND TO COMPLAINTS, AND ATTEMPTS AT REACHING ANY SUPERVISORS HAVE BEEN NEGATED. CAR HAS BEEN IMMOBILE FOR OVER TWO WEEKS. 42,000 IS A PREMATURE FAILURE FOR A BRAND NEW FACTORY PART- AND THE CAR COMPANY SHOULD PAY TO REPLACE A DEFECTIVE PORTION OF THE VEHICLE. *TR
Aug 06, 2012
I WAS DRIVING ON THE FREEWAY AFTER LEAVING CLASS. AFTER BEING ON THE FREEWAY FOR ABOUT 5 MINUTES, THE CAR STARTS TO POWER DOWN. ALL OF THE CAUTION LIGHTS START TO COME ON (IE: BATTERY LIGHT, TRACTION LIGHT, OIL LIGHT AND MANY OTHERS). AS I GET OFF THE FREEWAY, THE CAR STARTS TO LOSE MORE POWER, THE FUEL ACCELERATION DID NOT WORK AS WELL AND THE STEERING BECAME VERY HARD BECAUSE SOMETHING HAPPENED TO THE POWER STEERING FLUID. THEN AS I START TO PULL INTO A PARKING LOT THERE IS SMOKE COMING FROM BOTH SIDES OF THE CLOSED HOOD. I PUT THE CAR IN PARK, TURN OFF THE ACCELERATION, AND POP THE HOOD AND I NOTICED IT IS ON FIRE. I RAN FROM CAR AND CALLED THE FIRE DEPARTMENT. AFTER ALL IS SAID AND DONE, THE CAR IS TOTALED. I AM NOT SURE WHAT COMPONENTS MALFUNCTIONED IN THE CAR WHICH INSURANCE IS DETERMINING AT THE MOMENT. THIS IS A MAZDA DEFECT!!!!!
Jun 21, 2011
+ 1 more complaint for this component
UNKNOWN OR OTHER,VISIBILITY/WIPER
6 complaints
2010 MAZDA 6 ISPORT PASSENGER DASHBOARD CRASH PAD HAS BEEN MELTING PROGRESSIVELY FOR ABOUT 2 YEARS. ONLY BEGAN NOTICING THE DASH MELTING UPON MY MOVE TO HAWAII, SO I ASSUME IT IS A RESULT OF SUBPAR PARTS AND THE HOT/HUMID CLIMATE. THIS APPEARS TO BE COMMON WITH THIS MAKE AND MODEL, BASED ON RESEARCH INTO THE ISSUE.
Nov 06, 2017
THE PASSENGER SIDE DASHBOARD IS MELTING. THE MELTED ARE IS VERY SHINY AND STICKY AND LEAVES RESIDUE ON WINDSHIELD IF TOUCHED BY WINDOW SHADE. THERE DOESN'T SEEM TO BE ANY IMPROVEMENT SINCE WINDOW SHADE HAS BEEN USED. DASHBAOARD ALSO SEEMS TO BE CRACKING IN THE AREA SURROUNDING AIRBAG.
Sep 18, 2016
THE DASHBOARD IN MY 2010 MAZDA 6 IS MELTING INTO A STICKY, SHINY SUBSTANCE WITH A TAR-LIKE APPEARANCE. IN SUNNY WEATHER THE REFLECTIONS CREATED BY THE METED DASHBOARD SEVERELY AFFECT MY VISIBILITY OUT OF THE PASSENGER-SIDE OF MY WINDSHIELD. WHEN TAKING RIGHT-HAND TURNS I OFTEN NEED TO CRANE MY NECK TO SEE AROUND THE BRIGHT REFLECTIONS CREATED ON MY WINDSHIELD FROM THE AFFECTED DASHBOARD MATERIAL, WHICH IS ABOUT 1 SQUARE FOOT IN SIZE. I HAVE TROUBLE SEEING PEDESTRIANS COMING FROM THE PASSENGER SIDE OF MY CAR DUE TO THE REFLECTIONS. I HAVE TRIED TO CLEAN OFF THE STICKY MATERIAL TO NO AVAIL. THIS SAFETY ISSUE IS MAKING ME FEEL UNCOMFORTABLE WHILE DRIVING MY CAR, BOTH ON THE ROAD, HIGHWAY, OR EVEN IN A PARKING LOT.
Dec 28, 2015
THE DASHBOARD ON THE PASSENGER SIDE OF THE 2010 MAZDA 6, 2.5L HAS MELTED FROM HIGH TEMPERATURE OF THE SOUTHERN PART OF THE UNITED STATES. THE SURFACE HAS BECOME VERY STICKY AND REFLECTIVE. THE STICKY MATERIAL HAS GOTTEN SMEARED ONTO THE WINDSHIELD AND IS NOT REMOVABLE, THE MORE YOU TRY TO WIPE IT AWAY SO THE READ CAN BE SEEN THE MORE IT SMEARS BLOCKING MORE AND MORE OF THE VIEW. WHEN THE SUN HITS THE WINDSHIELD THE SMEARS COMPLETELY BLOCK THE BEHIND VIEW AND THE LIGHT REFLECTS OFF OF THE DASH SURFACE, NOW A STICKY SMEARED LIQUID, IT REFLECTS INTO MY EYES WHILE DRIVING CAUSING TEMPORARY BLINDNESS TO THE POINT I HAVE TO SLOW DOWN AND BRAKE SOMETIMES PULLING OFF THE ROAD DUE TO LOST VISABILITY. NO CLEANERS OR CHEMICAL DETERGENTS WERE EVER USED TO CLEAN THE WINDSHIELD, THE DASH MELTED FROM NORMAL HOT SUMMER TEMPS. APPARENTLY MAZDA KNEW OF THIS PROBLEM AND FAILED TO DISCLOSE IT AT PURCHASE, IF THEY DID I WOULD NOT OF BOUGHT IT. IT COSTS 1,500.00 TO FIX AND MAZDA REFUSES TO PAY FOR THE REPAIR. ONCE THIS STICKY SUBSTANCE GETS ON THE WINDSHIELD IT IS PERMANENT. THIS IS A VERY DANGEROUS DEFECT AND I'M SURE WILL LEAD TO DEATHS.
Sep 24, 2015
THIS IS THE THIRD COMPLAINT I HAVE FILED REGARDING THE MELTING DASHBOARD. I FORGOT TO MENTION IN THE PREVIOUS COMPLAINT THAT THE MELTING PASSENGER DASHBOARD IS ACTUALLY NOT A TRUE DASHBOARD, IT IS AN AIRBAG FOR THE FRONT PASSENGER. I HAVE REASON TO BELIEVE THAT THE MELTING, PERMANENT, EXTREMELY STIKY, SEMI LIQUID EXTERIOR OF THE AIRBAG WILL FAIL TO RUPTURE PROPERLY ALLOWING FOR NORMAL DEPLOYMENT OF THE AIRBAG. IT MAY RUPTURE TOO EASILY CAUSING DEPLOYMENT OF AIRBAG WITH EXCESSIVE FORCE, POSSIBLY BREAKING THE NECK OF A CHILD OR INJURING AN ADULT. IT COULD NOT RUPTURE COMPLETELY CAUSING A LAG IN THE TIME OF DEPLOYMENT AND MAY NOT INFLATE COMPLETELY. IT COULD ALSO POSSIBLY PREVENT DEPLOYMENT COMPLETELY. IN ADDITION TO CAUSING DEFECTS IN AIRBAG DEPLOYMENT BLINDNESS OR EYE INJURY AS WELL AS SKIN INJURY CAN OCCUR AT TIME OF AIRBAG DEPLOYMENT CAUSED BY AN EXPLOSION OF THE STIKY LIQUIDATED AIRBAG SURFACE SPRAYING INTO THE FACE, EYES, AND MOUTH OF PASSENGERS. THE LIQUIFYING AIRBAG SURFACE MIGHT ALSO LEAK INTO INTERNAL AIRBAG COMPONENTS CAUSING MALFUNCTION. REMER THAT WHEN SOMEONE REFERS TO THE PASSENGER SIDE DASHBOARD MELTING, IT IS ACTUALLY THE SURFACE OF THE FRONT PASSENGER AIRBAG. I AM A PROFESSIONAL CAREER AUTOMOBILE MECHANIC WITH OVER TEN YEARS EXPERIENCE. THIS IS A VERY DANGEROUS PROBLEM.
Sep 24, 2015
+ 1 more complaint for this component
SERVICE BRAKES
4 complaints
FOR SOME REASON THE BRAKE ROTOR ON THE LEFT FRONT WHEEL WARPS VERY QUICKLY AFTER DRIVING UNDER NORMAL CONDITIONS FOR ABOUT 2 WEEKS. THE ROTOR THAT WARPS MAKES THE STEERING WHEEL SHAKE VIOLENTLY WHEN BRAKING AT HIGHWAY SPEEDS AND IS DIFFICULT TO CONTROL STEERING. ALSO WHEN BRAKING AT HIGHWAY SPEEDS THE SHAKING DECREASES IF THE BRAKE PEDAL IS STOMPED ON HARD BUT THIS RESULTS IN "BRAKE CHECKING" THE VEHICLE THAT IS FOLLOWING BEHIND THE CAR. TO TRY TO CORRECT THE ISSUE THE FRONT ROTORS WERE MACHINED SEVERAL TIMES, REPLACED, MACHINED AGAIN BUT THE PROBLEM PERSISTS. AT LOWER SPEEDS THE CAR LURCHES FORWARD AND BACK FORWARD AND BACK AS THE BRAKE CATCHES AND RELEASES THE WARPED ROTOR.
Mar 28, 2019
TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING 30 MPH, A RATTLING NOISE EMITTED FROM THE WHEELS WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND STATED THAT THE BRAKES SEIZED WHEN THE PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Sep 01, 2016
FOR MANY YEARS AND I'VE RUN INTO A SERIOUS ISSUE WITH MY CURRENT 2010 MAZDA 6. OVER THE LAST FIVE YEARS I'VE HAD TO REPLACE THE MASTER CYLINDER MULTIPLE TIMES, WHICH I'M TO UNDERSTAND FROM THE MECHANICS IS "EXTREMELY UNLUCKY", HOWEVER I FEEL THERE IS ANOTHER UNDERLYING ISSUES. ATTACHED IS THE BRIEF TIMELINE OF THE INCIDENTS BASED ON THE PAPERWORK. REGARDLESS OF WHETHER THE CAR IS IN MOTION OR POWERED DOWN THE CAR HAS 'MUSHY BRAKES' WITH THE BRAKE PEDAL "COLLAPSING" TO THE FLOOR WITH LITTLE APPLIED PRESSURE. AS YOU CAN SEE I HAVE HAD THREE PREVIOUS ATTEMPTS TO HAVE THE PROBLEM ADDRESSED, WHICH WERE UNSUCCESSFUL. THE ROOT CAUSE OF THE ISSUE WAS NOT EVEN CONSIDERED UNTIL A MECHANIC FRIEND OF MINE SUGGESTED THEY LOOK AT THE MASTER CYLINDER AS THE ROOT CAUSE, WHICH WAS LOOKED AT ON INSPECTION #3 THROUGH CHECKING OF CODES AND NOT FINALLY ADDRESSED UNTIL INSPECTION #4. I BELIEVE THAT THERE IS A FUNDAMENTAL PARTS PROBLEM THAT IS NOT BEING ADDRESSED BY MAZDA, WHICH COULD HAVE THE POTENTIAL FOR SERIOUS LIABILITY CONCERNS FOR THE COMPANY SHOULD THERE BE ANY FURTHER DEFECTIVE PARTS MANUFACTURED AND INSTALLED. I AM COMFORTABLE SAYING THAT AS I HAVE NOT HEARD ONE COMMENT OR STATEMENT FROM GALLO MAZDA ABOUT CONTACTING THE MANUFACTURER OR MAZDA CORPORATE ABOUT ADDRESSING THIS ISSUE. AS OF THIS DATE, THE CAR IS STILL HAVING THE "MUSHY BRAKE" FEEL, WITH THE BRAKE PEDAL "COLLAPSING" TO THE FLOOR WITH LITTLE PRESSURE AND I BELIEVE THE RECENTLY REPLACED MASTER CYLINDER HAS BEGUN TO FAIL. THE CAR WILL BE RETURNED TO THE DEALERSHIP FOR REPAIR. I CONSIDER IT UNFAIR AND UNETHICAL TO PAY FOR SAFETY/MANUFACTURING ISSUES THAT MAZDA SHOULD ADDRESS, NOT ME AS THE CUSTOMER.
Dec 15, 2015
THE BRAKE ROTORS ON THIS VEHICLE NEED MACHINING EACH YEAR DUE TO GRABBING. MY MAZDA DEALERSHIP HAS MACHINED THEM AFTER THE FIRST YEAR AND REPLACED THEM UNDER WARRANTY AT 30K. THE REPLACEMENT ROTORS ARE TO BE MACHINED AGAIN ON 4/26/14. THIS IS A SAFETY ISSUE DUE TO POTENTIAL LOSS OF CONTROL DURING BRAKING. *TR
Apr 25, 2014
STEERING
4 complaints
WHEN DRIVING HOME FROM THE GYM, THE VEHICLE SUDDENLY BECAME DIFFICULT TO CONTROL AND THERE WAS AN EXCESSIVE AMOUNT OF PLAY IN THE STEERING WHEEL. AFTER INSPECTING, MY HUSBAND BELIEVES THE CAUSE IS DUE TO FRAME CORROSION AT THE STEERING RACK MOUNT WHICH APPEARS TO HAVE BEEN REPORTED BY OTHER 2009 2010 MAZDA 6 OWNERS..
Oct 06, 2018
WHILE DRIVING STRAIGHT WHEEL IS AT 12:00 AND 6:00 AND CAR IS GOING STRAIGHT ..FOUND AT DEALERSHIP THAT RT.FRONT SUB-FRAME RUSTED THRU ..CAR IS NO LONGER SAFE TO DRIVE AND NEW FRAMES ARE BACKORDERED EVEN JUNKYARDS ARE OUT ..HAD TO RENT AND BUY A NEW CAR
Sep 14, 2018
CORROSION RELATED STEERING ISSUES. THE FRAME OF THE CAR HAS RUSTED OUT WHERE THE LOWER CONTROL ARM ON THE FRONT PASSENGER SIDE CONNECTS TO THE FRAME. WHILE COMING TO A QUICK STOP THE ABS KICKED IN AND THE CAR PULLED TO THE RIGHT WITH A POPPING SOUND. THE CAR WOULD RANDOMLY PULL TO ONE SIDE WHEN DRIVING RESUMED. TOOK THE CAR IN FOR NEW BRAKES AND WAS INFORMED THAT THE FRAME HAS RUSTED OUT. FINDING OTHER LIKE CONCERNS I TOOK THE CAR TO MAZDA WITH NO COMMUNICATION REGARDING THE STATUS OF MY VEHICLE. THE CAR IS 8 YEARS OLD AND SHOULD NOT HAVE FRAME RUST TO THE POINT OF FAILURE.
Sep 05, 2018
TL* THE CONTACT OWNS A 2010 MAZDA 6. UPON STARTING THE VEHICLE, THE STEERING WHEEL BECAME TIGHT AND EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,213.
Mar 25, 2015
ELECTRICAL SYSTEM,STRUCTURE
3 complaints
AIR CONDITIONER DRIPS ON TO ENGINE CRADLE RESULTING IN ROT.
May 16, 2018
TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING VARIOUS SPEEDS, THE SUNGLASS HOLDER SUDDENLY FELL DOWN AND OBSTRUCTED THE CONTACT'S VIEW WHEN USING THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER (BROWN MAZDA IN FAIRFAX, VA) WHERE IT WAS DIAGNOSED THAT THE SUNGLASS HOLDER WOULD NEED TO BE REPLACED. ALSO, WHEN REMOVING THE IGNITION KEY FROM THE IGNITION SWITCH, THE METAL SECTION OF THE KEY WOULD BREAK OFF. THE FAILURE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED FOR EITHER FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000. *TT *TR
May 04, 2018
TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING 40 MPH, THE DOOR AJAR WARNING INDICATOR AND THE DOME LIGHT ILLUMINATED INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT ALL THE DOORS WERE CLOSED. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED OFF THE ENGINE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Apr 17, 2018
TIRES
3 complaints
WHILE SERVICING A CUSTOMER'S VEHICLE, THE VALVE STEM BROKE. THIS RESULTED IN TIRE DEFLATION AND THE NEED TO REPAIR THE TPMS SENSOR AT A COST OF $73.40. *TR
Feb 03, 2015
TPMS VALVE BROKE WHEN CHECKING AIR PRESSURE IN THE TIRE. TIRE WENT FLAT AND TPMS HAD TO BE REPLACED. *TR
Mar 25, 2011
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED WHILE TRAVELING AT 20 MPH, THE REAR PASSENGER TIRE SPLIT. THE TIRES WERE EXAMINED 3,000 MILES AGO AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS SAFE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 8,000.
Aug 02, 2010
SERVICE BRAKES, HYDRAULIC
3 complaints
WHEN APPLYING FOOT TO THE BRAKES, THE PEDAL "COLLAPSE" TO THE FLOOR WITH LITTLE TO NO RESISTANCE. RELEASING THE BRAKE PEDAL AND QUICKLY PUMPING DOES REGAIN SOME RESISTANCE, BUT BRAKING IS AFFECTED. THE PROBLEM IS INTERMITTENT AND IS NOT TRIGGERED BY ANY SPECIFIC EVENT. *TR
Nov 19, 2011
BRAKE SENSOR MAKING NOISE AS IF THE BRAKES NEED TO BE REPLACED. VEHICLE HAS UNDER 10000 MILES. HAVE OWNED SEVERAL NEW VEHICLES AND HAVE NEVER HAD TO REPLACE THE BRAKES FOR A NEW VEHICLE AT THIS NUMBER OF MILEAGE. POSSIBLE DEFECT WITH MAZDAS BRAKING SYSTEM. *TR
Sep 30, 2011
MY 2010 MAZDA 6 WHICH HAS LESS THAN 10,000 MILES ON IT HAS BEEN REPORTED BY THE SERVICE CENTER THAT ALL 4 ROTORS ARE OUT OF ROUND AND NEED TO BE REPLACED. HOWEVER, THE BRAKES AND BRAKE PADS ARE FINE. THE WARRANTY WILL NOT COVER THE REPLACEMENT OF THE ROTORS. ANOTHER ISSUE IS WHEN I TURN THE STEERING WHEEL TO THE RIGHT THE HORN WILL RANDOMLY START BEEPING. THE SERVICE CENTER STATED IT DID NOT HAPPEN FOR THEM. *TR
May 10, 2011
STEERING,SUSPENSION,WHEELS
2 complaints
While im driving the steering is shifting to the right and seems lower on right side. My tires daily need to have air in them because of the uneven weight. While I drive and let go of the gas the car pulls back like an E brake could be stuck not sure though. No accidents at all but it seems like the vehicle is getting weaker and weaker with the uneven weight going down on the tires and steering seems like it's going to crash onto the right without being able to control it.
Jun 13, 2023
The wheels were turning in and the steering was really hard to keep straight had to turn the steering wheel almost half around car make Loud screaming noises.tires went flat ..i have 6 grandkids lucky I wasn't going fast the car could of flipped .subframe broke in half on passenger side rusted right out.i got this car from right way dealership in Saginaw Michigan in march of 2019 they never told me or never contacted me that there was a recall for the subframe breaking.could of killed someone!!!!
Jul 09, 2021
VISIBILITY/WIPER
2 complaints
The dashboard is sticky and shiny and the glare from the sun is terrible. It’s almost like the dashboard is “melting”
Feb 12, 2022
THE DASHBOARD ON THE PASSENGER SIDE IS MELTING AND REFLECTS ONTO THE WINDSHIELD HAMPERING VISIBILITY. IT ALSO EMITS A NOXIOUS ODOR.
Oct 01, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
I purchased this vehicle for my 16 yr old daughter 1 yr ago. The car has a clean carfax and has had no accidents. Upon purchasing the car the headlights continue to burn out. Taking it to a Mazda dealership i learned the headlight assembly unit was melting. I had to purchase 2 used headlight assembly because new from the dealership are 1,000 a piece. 2 used but perfectly working headlights were installed and within a yr the headlights had burned out again. I went to change the bulbs only to learn the headlight assembly were once again burnt. I have to purchase 2 new headlight assembly again but the mechanic can not guarantee that this burning situation won't occur. After calling around to places to find headlight assembly I have come to find out many are burnt. This seems like a real problem considering you need headlights to drive at night. Spending 1,000 everytime my headlights burn out seems 100% unreasonable and the fact that there is cleary a wiring issue within the headlight assembly unit itself seems to be a problem. I have been on multiple forums and this is a common issue. Please fix the problem!!!!!!
Aug 25, 2021
THE LOW BEAM HEADLIGHTS ON THE CAR TAKE TURNS GOING OUT FOR SOME REASON. I HAVE HAD THE CAR FOR FIVE YEARS, BOUGHT IT BRAND NEW AND HAVE HAD TO REPLACE HEADLIGHT BULBS AT LEAST 8 TIMES. I HAVE READ SEVERAL OTHER REVIEW ABOUT THE SAME ISSUE. THIS IS A SAFETY ISSUE, IF WE TO BE DRIVING AT NIGHT AND BOTH HEADLIGHTS GO OUT THAT WOULD BE VERY DANGEROUS. SECOND ISSUE: EVERY WINTER WHEN IT GETS COLDER THE CARS ELECTRONIC SYSTEM SEEMS TO RUN MUCH SLOWER AND THE BLUE TOOTH, CD PLAYER, ETC. WILL NOT CONNECT AND THERE HAS BEE THREE INSTANCES WHERE THE CAR WILL MAKE A LOUD POPPING NOISE WHILE IT IS IN MOTION AND THE WHOLE STEREO SYSTEM, BLUE TOOTH, DASHBOARD LIGHTS WILL POWER OFF AND I'LL HAVE TO RESET UP THE BLUE TOOTH.
Nov 10, 2015
POWER TRAIN
2 complaints
MY VEHICLE IS AUTOMATIC TRANSMISSION AND LAST WEEKEND I WAS DRIVING AT THE FREEWAY WITH MY FAMILY AT 70 MPH ON CRUISE AND ALL OF A SUDDEN WE GOT BIG JERK FROM MY VEHICLE AND THE VEHICLE RPM STARTED INCREASING THE SAME TIME FIRST I THOUGHT SOMEONE HIT ME FROM BACK BUT THE GLADLY THE VEHICLE WAS IN OTHER LANE AND HE HONKED AT ME. I THEN I SAW D LIGHT DISAPPEAR ON THE PANEL AND THE VEHICLE WAS IN VERY HIGH RPM MODE. I DIDN'T KNOW WHAT IS HAPPENING I SAFELY TRIED TO PULL ON THE RIGHT AND STOPPED TO SEE WHATS WRONG BUT COULDN'T FOUND ANYTHING. I TURNED OFF VEHICLE FOR A MINUTE AND STARTED AGAIN. IT WORKED FINE FOR 5 MIN AND AS SOON AS I REACHED 55 OR 60 MPH THE D LIGHT STARTED BLINKING AGAIN AND AGAIN I GOT HIGH RPMS AND JERK. IT ALMOST HAD CAUSED THE ACCIDENT AS THE OTHER VEHICLE ALMOST HIT ME FROM THE BACK. IT FELT LIKE ENGINE BRAKING. THEN I DROVE VERY LOW SPPED ON INNER CITY ROAD WITH MY BLINKERS ON TO REACH HOME SAFELY. NOW DEALER IS TELLING ME THAT IT WILL COST ME MINIMUM $3000 TO REPLACE THE TRANSMISSION. I THINK ITS A KNOW ISSUE TO MAZDA AND THEY SHOULD FIX MY VEHICLE TRANSMISSION ATLEAST. THIS VEHICLE IS NOT SAFE TO DRIVE.
Aug 13, 2019
CAR SURGES FORWARD WHEN YOU SLOW DOWN OR IS STOPPING TO PARK. *TR
Aug 25, 2014
STEERING,SUSPENSION,STRUCTURE
2 complaints
I HAVE THE OPEN AND DANGEROUS RECALL ( # 2818I ) STILL PENDING AT THIS TIME. IT WAS HARD ENOUGH JUST TO GET THE DEALERSHIP, IN ORDER TO INSPECT THE CAR FOR CORROSION IN THE CONCERNING AREAS. I DON'T FEEL THAT THE CAR IS SAFE TO DRIVE AT THIS TIME AND PREFER THAT NO ONE RIDES WITH ME WHEN DRIVING IT, JUST FOR THE SAFETY OF OTHERS. I'M VERY CONCERNED THAT THIS FIX WILL NOT COME SOON ENOUGH AND THE PROBLEM KEEP MESSING UP MY CARS ALIGNMENT. CAUSING ALL SORTS OF PROBLEMS DRIVING IT, ESPECIALLY AT HIGH SPEEDS. THAT'S WHEN A WHEEL WOBBLE STARTS TO HAPPEN IN THE AFFECTED AREAS OF THE FRONT PASSENGER SIDE OF THE CAR. PLEASE HELP!
Feb 16, 2019
I WAS DRIVING HOME FROM WORK, WHEN I NOTICED THAT MY STEERING WAS NOT WORKING RIGHT. EVERY TIME I HIT A BUMP IN THE ROAD IT BECAME HARD TO CONTROL. TO STAY STRAIGHT, MY STEERING WHEEL HAD TO BE TURN ALMOST COMPLETELY LEFT. I FIGURED I WAS JUST BADLY OUT OF ALIGNMENT. I TOOK IT TO THE SHOP TO GET MY ALIGNMENT DONE, AND THEY TOLD ME THE SUB FRAME WAS ROTTED OUT. THE CAR IS ONLY 8 YEARS OLD AND WELL MAINTAINED. HE WAS NOT ABLE TO EXPLAIN WHY IT WAS ROTTED OUT, BUT THE REST OF THE UNDERNEATH LOOKED GOOD.
Aug 02, 2018
STEERING,SUSPENSION,UNKNOWN OR OTHER
2 complaints
ON SEPTEMBER 12, 2018 I TOOK MY 2010 MAZDA 6I TO A LOCAL MAZDA DEALERSHIP TO GET PREVENTATIVE MAINTENANCE DONE ON THE VEHICLE, REPLACING THE DRIVE BELT. WHEN THE MAZDA TECH STARTED THE JOB, HE DISCOVERED THAT THE ENTIRE FRONT SUB-FRAME THAT HOLDS THE FRONT END SUSPENSION, STEERING COMPONENTS, MOTOR AND TRANSMISSION WAS RUSTED AND ROTTED OUT WITH SEVERAL HOLES AND FLAKING METAL. THE TECH WAS UNABLE TO PERFORM THE JOB AS HE STATED HE COULD NOT REMOVE THE SUB-FRAME AND KEEP IT IN TACT. THE TECH REPORTED THAT THIS CREATED A HAZARDOUS AND UNSAFE CONDITION AND THAT UNTIL REPAIRED WITH A NEW OR OTHER-WISE IN-TACT SUB-FRAME THE CAR WOULD BE UNSAFE TO DRIVE. UPON CHECKING ON-LINE I HAVE DISCOVERED THAT THIS IS QUICKLY BECOMING A COMMON PROBLEM WITH THE MAZDA 6 OF THIS MODEL YEAR (2009 TO 2019). THE SUB-FRAME SHOULD NOT BE THAT ROTTED OUT IN A 2010 VEHICLE WITH 101921 MILES ON IT AND NO RUST ON THE BODY.
Sep 13, 2018
I BEGAN HAVING PROBLEMS WITH THE STEERING, ESPECIALLY WHEN TURNING AT INTERSECTIONS, IT MADE SOME BANG/BUMP NOISES, AND FELT LIKE THE FRONT WHEELS WEREN'T TURNING UNLESS I REALLY CRANKED THE STEERING WHEEL. I TOOK IT TO THE DEALER FOR AN EVALUATION, AND THEY PROMPTLY PULLED IT OFF THE ROAD, TELLING ME IT WAS UNSAFE TO DRIVE. TURNS OUT THE FRONT SUBFRAME ON THE PASSENGER SIDE HAD RUSTED OUT SO BADLY THAT IT WAS ALMOST SPLIT INTO TWO PIECES, AND I COULD LITERALLY POKE HOLES THROUGH THE RUSTED AREAS, AFFECTING THE OPERATION OF BOTH THE STEERING AND SUSPENSION. IF THE SUBFRAME HAD INDEED SPLIT, ACCORDING TO THE MECHANIC, THE STEERING WOULD'VE FAILED AND I COULD'VE LOST THE RIGHT FRONT WHEEL.
Aug 12, 2018
STEERING,SUSPENSION,SERVICE BRAKES
2 complaints
HEARD A KNOCK WHILE DRIVING (AS THOUGH HITTING POTHOLE). NEXT DAY STEERING COLUMN FELT LOOSE, BREAKS SEEMED WORN AND SOUND ON SHARP TURNS. LATER THAT DAY WHILE DRIVING IN CITY, WENT OVER A NORMAL DIP IN THE ROAD AND HEARD A CRACK/LOUDER KNOCK. WHEEL TURNED TO THE LEFT, EVEN THOUGH DRIVING STRAIGHT. WHEN APPLYING BRAKES, WHEEL NOW TURNED TO THE RIGHT. PULLED ASIDE AND RAN OVER CURB AS BRAKES WERE NOT AS EFFECTIVE. INITIAL DIAGNOSIS: BRAKES AND BEARINGS NEED REPAIR (ALTHOUGH THESE WERE REPLACED LESS THAN 5 MONTHS AGO). NEXT DIAGNOSIS: SUBFRAME PSG. SIDE COMPLETELY ROTTED AND CRACKED. WILL TAKE A MONTH TO REPAIR [RENTAL PROVIDED]. NOTE- THE PAST 6 MONTHS I'VE HAD OTHER ISSUES INCLUDING: ELECTRICAL (FUSE FOR RADIO/LOCKS/INT LIGHTS KEEPS BREAKING; AFTER 1.5 HOUR DIAGNOSTIC CAUSE STILL UNKNOWN. CHOSE TO REPLACE FUSE AS NEEDED- WEEKLY TO MONTHLY); 3 TIRES HAVE GONE (EVEN THOUGH 2 WERE FAIRLY NEW; NEEDED ALIGNMENT); BRAKES AND BEARINGS TWICE. COULD BE REGULAR WEAR AND TEAR OR COULD BE RELATED.
Jul 21, 2018
I WAS ON A CITY STREET TRAVELLING AROUND 35 MPH. WHILE APPROACHING A STOP LIGHT AND APPLYING THE BRAKES THE CAR SUDDENLY STARTED PULLING TO THE RIGHT AND ALMOST PULLED THE ENTIRE VEHICLE INTO A DITCH. THE VEHICLE CAME TO A STOP AT THE EDGE OF THE GRASS. I PULLED THE VEHICLE OVER FURTHER TO AVOID TRAFFIC AND NOTICED THE RIGHT TIRE WAS NOW TOUCHING THE WHEEL WELL. AFTER HAVING THE VEHICLE TOWED THE MECHANIC INFORMED ME THAT THERE WAS EXTENSIVE CORROSION UNDERNEATH THE VEHICLE WHICH HAD LED TO THE FAILURE.
Jun 25, 2018
AIR BAGS,UNKNOWN OR OTHER
2 complaints
TAKATA RECALL THERE HAVE BEEN 3 RECALLS WITH THIS VEHICLE I BOUGHT NEW; TAKATA IS 1 OF THE 3: 1. TAKATA AIRBAGS: METAL SHRAPNEL IN AIRBAGS WHEN DEPLOYED, REPORTEDLY 2. DOOR LOCK SCREWS ARE UNSAFE; NEED TO BE CHECKED/REPLACED; 3. DASHBOARD HAS BEEN RECALLED DUE TO TURNING INTO A STICKY NASTY LOOKING MESS. THE WHOLE RIGHT SIDE (PASSENGER SIDE) HAS BECOME SO STICKY THAT DUST, CLOTH, EVERYTHING STICKS TO IT, AND IT CANNOT BE CLEANED. WHAT'S REALLY AWFUL IS THAT THE DEALERSHIP WHERE I BOUGHT THE CAR NOW NO LONGER SELLS MAZDAS. THE FIRST 2 SITUATIONS ARE DANGEROUS; & THE 3RD IS HORRIBLY UNSIGHTLY. MAZDA HAS SENT OUT RECALLS FOR ALL 3. WHERE DO I TAKE THIS CAR?
Sep 17, 2017
TAKATA RECALL I RECEIVED A NOTICE IN THE MAIL FOR THE RECALL AND THAT THERE HASN'T BEEN A REPLACEMENT MADE BY THE MANUFACTURER. I HAVE ALSO BEEN NOTICED OF A RECALL ON THE PASSENGER DASH BOARD MELTING, DISINTEGRATING, ETC. AND THERE IS ALSO NOT A REPLACEMENT MADE EITHER. I CONTACTED THE MAZDA DEALERSHIP IN TRUSSCULLE, ALABAMA AND I WAS TOLD THAT I WOULD BE NOTIFIED WHEN THE REPLACEMENT DASH IS AVAILABLE AND I HAVE YET TO RECEIVE A CALL. THAT WAS 2 YEARS AGO.
Aug 14, 2017
AIR BAGS,UNKNOWN OR OTHER,VISIBILITY/WIPER
2 complaints
THERE ARE TWO RECALLS OPEN FOR MY VEHICLE AND FOR NONE THERE ARE NO PARTS AVAILABLE IN ANY DEALER. MY MAZDA 6 2010 HAS A PASSENGER AIR BAG INFLATOR RECALL AND A MELTER DASHBOARD RECALL. BOTH CREATE SAFETY HAZARDS FOR ME AND MY FAMILY YET THE MELTED DASHBOARD HAS BEEN AN ISSUE FOR OVER TWO YEARS AND I AM STILL AWAITING FROM MAZDA THE SECOND LETTER THEY PROMISED TO SEND ME TO TAKE THE VEHICLE TO REPAIR. THE RUBBER OR PLASTIC THAT IS MELTING IS CONVERTING INTO A GLUE LIKE SUBSTANCE THAT GETS ON MY CLOTH SEATS AND WORST OF ALL, IN MY WINDSHIELD WHICH CAUSES GLARE AND DISRUPTS MY VISION. I END UP HAVING TO REMOVE IT WITH OTHER MATERIAL THAT CAUSES MY WINDSHIELD TO BECOME STICKY. THE MATERIAL ENDS UP IN MY STEERING WHEEL RESULTING IN ADDITIONAL SAFETY ISSUES. I HAVE TRIED TO SELL THE CAR BUT NO ONE WILL BUY IT IN THAT CONDITION. I HAVE BEEN PATIENT FOR TWO YEARS BUT AT THIS POINT IT IS UNREASONABLE THE AMOUNT OF TIME THAT I HAD TO WAIT. I OWN ANOTHER MAZDA BUT FORTUNATELY IT HAS NOT HAD SIMILAR ISSUES. THE SITUATION IS ABUSIVE AND SHOULD HAVE BEEN RESOLVED ALREADY. IF MAZDA CANNOT FIX IT IN A TIMELY MANNER THEY SHOULD BE PROVIDING A REPLACEMENT VEHICLE TEMPORARILY DUE TO THE SAFETY CONCERNS. I JUST CONTACTED OCEAN MAZDA IN MIAMI AND THE SERVICE DEPT. CONFIRMS THAT THEY STILL DO NOT HAVE THE PARTS FOR BOTH RECALLS. IT IS INSULTING! I AM SENDING AN EMAIL FLASH TO 21,000 + SERVICE PROVIDERS THAT THE COMPANY THAT I WORK FOR HAS IN THEIR DATA BASE SO THAT THEY BECOME AWARE OF THE ISSUE AND STAY AWAY FROM MAZDA AND THEIR VEHICLES.
Aug 08, 2016
NOTICED THE DASHBOARD ON THE PASSENGER WAS STARTING TO GET SHINY. I CHECKED AND FOUND THE SHINY AREA. I CHECK TO CLEAN IT AND FOUND IT STICKY. AS I TRIED TO CLEAN IT IT BEGAN TO SEPARATE AS IF IT WAS TAR. I AM CONCERNED ABOUT THE SAFETY OF THE PASSENGER IN REGARDS TO THE AIRBAG IS UNDER THIS DASH AND FOR THE DRIVER BEING BLINDED BY THE REFLECTION OF THE MELTING DASHBOARD AS IT IS SHINY. I CHECKED WITH MAZDA AND THE SAID THEY WERE NOT RESPONSIBLE FOR IT AND WOULD NOT COVER ANY COST TO FIX IT. MY VEHICLE IS A 2010 MAZDA 6. I FEEL THE MAZDA SHOULD COVER THIS BECAUSE THEY SOLD A CAR WITH DEFECTIVE MATERIALS THAT CAN COMPROMISE THE SAFETY OF THE VEHICLE.
Sep 25, 2015
STRUCTURE,UNKNOWN OR OTHER
2 complaints
DASH BOARD MELTING FROM HEAT
Jul 20, 2016
MY DASHBOARD PANEL ON THE PASSENGER SIDE HAVE SIGNS OF MELTING, I HAVEN'T SPILL ANYTHING ON THE CAR. IT'S STICKY AND IT HAVE A REALLY BAD SMELL.
Sep 03, 2015
WHEELS
2 complaints
WITHIN 17 HOURS OF EACH OCCURRENCE, TWO TPMS (TIRE PRESSURE MONITORING SENSORS) HAD BROKEN FROM CORROSION CAUSING A SUDDEN LOSS OF AIR IN THE TIRE, RESULTING IN A FLAT TIRE AND DANGEROUS HIGHWAY DRIVING SITUATION. BOTH TIRES HAD ADEQUATE AIR BEFORE THE INCIDENTS THAT HAD JUST BEEN CHECKED BEFORE THE TRIP. THE REMAINING TWO TPMS WERE ALSO BADLY CORRODED WHEN INSPECTED AND WERE REPLACED.
Jul 31, 2015
I AM THE SECOND OWNER OF THIS VEHICLE. ITS A 2010. I WENT TO THE DEALERSHIP TO SEE WHY I WAS HEARING NOISES WHEN I DRIVE AND WAS ADVISED THE WHEEL BEARINGS WHERE LOOSE. HOW IS THAT POSSIBLE? THIS VEHICLE IS NOT EVEN 5 YEARS OLD. PER MY RESEACH, THESE THINGS AT SUPPOSED TO LOSE FOR THE LIFE OF THE VEHICLE. ITS ONLY BEEN 5 YEARS. HOW IS THIS POSSIBLE?
Jun 22, 2015
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
Car won't start due to PCM/TCM lost communication.
Mar 26, 2022
AIR BAGS,STRUCTURE,VISIBILITY/WIPER
1 complaint
PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.
Jan 04, 2021
AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
1 complaint
I STARTED NOTICING CRACKS ON THE DASHBOARD ON THE PASSENGER SIDE WHERE THE AIRBAG DEPLOYS. MY VEHICLE WAS STATIONARY WHEN I NOTICED THTHE CRACKS THE FOLLOWING MORNING. I AM CONCERNED THAT THE AIRBAG MIGHT ACCIDENTALLY GO OFF WITH THE SLIGHTEST VIBRATIONS OR CLOSING OF THE VEHICLE DOORS.
Feb 28, 2020
ENGINE
1 complaint
FUEL TANK ASSEMBLY ⁃ MY VENT LINE WAS CLOGGED TO WHERE MY FUEL TANK CREATED A LEAK & THEN FUEL TANK COLLAPSED WHILE I WAS DRIVING . I DROVE MY CAR FOR 2 DAYS WITHOUT KNOWING & DID NOT REALIZE IT UNTIL I WAS FILLING UP GAS INTO MY CAR & I NOTICED THE GAS LEAKING PROFUSELY . I TOOK MY CAR TO THE DEALERSHIP, IN WHICH I DISCOVERED THAT MY FUEL TANK ASSEMBLY WAS INSTALLED IMPROPERLY.
Nov 29, 2019
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
CAR SYSTEM ALARM GOES OFF WITHOUT NOTICE. IT WILL WORK FINE FOR DAYS THEN, THE ALARM WILL START TO GO OFF CONSTANTLY. WHILE DRIVING AT NIGHT, THE INTERIOR CAR LIGHTS COME ON LIKE A DOOR IS OPEN. NO INDICATOR ON CONTROL PANEL IF DOOR IS OPEN. THEN TURNS OFF LIGHTS INSIDE CAR. IT SCARES YOU AS YOU THINK A DOOR CAME OPEN
Feb 13, 2019
EXTERIOR LIGHTING,AIR BAGS
1 complaint
HEADLIGHT ON BOTH SIDES GO OUT OFTEN. AFTER HAVING THIS ISSUE FAR TOO MANY TIMES, I LOOKED ONLINE HOPING TO FIND A SOLUTION AND DISCOVERED MULTIPLE MAZDA OWNERS ARE HAVING SAME PROBLEM. ITS A MALFUNCTION IN THE MAZDA THAT NEEDS TO BE FIXED BY MAZDA. THIS IS EXTREMELY DANGEROUS AT NIGHT TO HAVE HAPPENING WAY TO OFTEN. AS FOR THE AIR BAG- IVE HAD MY MAZDA TO A MAZDA DEALERSHIP FOR THE RECALLS AND THE AIR BAG WAS KNE OF THEM. SINCE THEN, TWICE NOW, THE 'AIRBAG/FRONT SEAT BELT PRETENSIONER SYSTEM MALFUNCTION' LIGHT IS FLASHING WHILE DRIVING. I LOOKED IT UP, AND BY THE SOUNDS OF IT, MY AIRBAG IS MALFUNCTIONING?! ANOTHER DANGEROUS SITUATION ON THE MAZDA 6.
Jan 14, 2019
SUSPENSION,AIR BAGS,STRUCTURE
1 complaint
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V717000 (AIR BAGS) AND 18V631000 (SUSPENSION, STRUCTURE). THE CONTACT CALLED SENTRY WEST MAZDA AT 508-281-8171 (LOCATED AT 940 BOSTON TURNPIKE, SHREWSBURY, MA 01545) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WHILE DRIVING APPROXIMATELY 20 MPH, A LOUD NOISE WAS HEARD AND THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS STATED THAT THE RECALL REPAIRS NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BAGS) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE).
Jan 11, 2019
SEAT BELTS,SERVICE BRAKES
1 complaint
WHEN I ENTER CAR AND ATTACH SEAT BELT, AT SOME POINT DURING STARTING OUT OR IN THE PROCESS OF GOING DOWN THE ROAD, THE SEAT WILL START LEANING BACKWARDS DUE TO THE SEATBELT BEING HOOKED AROUND THE LEVER TO TILT THE SEAT BACK. MY FEET NO LONGER REACH THE GAS OR BREAK PEDAL WHEN THIS HAPPENS. I HAVE BEEN FORTUNATE ENOUGH THAT IT HAS NOT BEEN THE CAUSE OF AN ACCIDENT SO FAR. IT HAPPENS AT ANY TIME AFTER STARTING OUT OR ANYTIME DURING DRIVING OR IN MOTION. SEEMS TO BE HAPPENING MORE OFTEN THE LONGER I HAVE HAD IT.
Dec 18, 2018
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
8/11/2018WHILE MERGING FROM ROUTE 9 ONTO ROUTE 95, I HEARD A CLANK COMING FROM THE BOTTOM OF MY CAR, DIDN'T THINK SINCE DRIVING THROUGH DEEP FLOODING FROM CURRENT RAINSTORM. WAS ON I-95 WHEN STEERING SEEMED TO GO, VEER TO THE RIGHT AND BRAKES NOT CATCHING. WAS ABLE TO GET OFF HIGHWAY, REGAINED CONTROL OF CAR, WENT TO MY DESTINATION ON RTE 109. DROVE, PUMPED BREAKS SINCE I THOUGHT THE PROBLEM WAS FLOODING & WET BRAKES. LEFT TO GO TO NEXT DESTINATION & STEERING WAS OFF, SO DROVE VERY SLOWLY (STEERING OFF & HAD TO KEEP TURNING TO THE LEFT) ONCE AGAIN THINKING WEATHER RELATED. EXITED 95 TO SPRAUGE ST. DEDHAM WHERE BRAKES WEREN'T WORKING WELL, DROVE TO FRIENDS IN AREA AND AS I DROVE DOWN HILL, CAR LOST STEERING AND I LANDED UP CURB, BRAKES WEREN'T WORKING, PUT ON EMERGENCY BRAKE & FINALLY STOPPED. FRIENDS HOUSE WAS AROUND THE CORNER SO ROLLED DOWN HILL TO HER HOUSE TO LET CAR DRY AS STILL THOUGHT IT WAS FROM FLOODING. LEFT HER HOUSE AFTER AN HOUR, DROVE TWO BLOCKS AND CAR COMPLETELY LOST ALL STEERING, LIGHTS ON DASHBOARD STARTED FLASHING, BRAKES WENT. CALLED AAA AND WAS TOWED TO STEVE'S SERVICE STATION WHERE ON MONDAY THE CAR WAS DEEMED "TOTALED". THE ENTIRE SUB-CARRIAGE WAS COVERED IN RUST & CORROSION, THERE WERE HOLES, PIECES OF METAL FROM THE CAR MISSING AND MAJOR CRACKS ALL UNDERNEATH AND ENCASING THE BRAKES AND OTHER PART OF CAR. WAS TOLD IF I HAD GONE A BIT FASTER ON 95, BOTTOM WOULD HAVE FALLEN LEADING TO SERIOUS ACCIDENT. NOTE: THERE ARE NUMEROUS COMPLAINTS ABOUT THIS WITH MAZDA6 AND MAZDA HAS DONE NOTHING. I CANNOT RECEIVE FINANCIAL COMPENSATION FROM INSURANCE SINCE IS CORROSION AND NOT COLLISION THAT CAUSED THE PROBLEMS. FINANCIAL DISASTER. 47K MILES, ONE OWNER CAR. CONSULTS FROM MECHANICS SAID THEY HAVE NEVER SEEN ANYTHING LIKE THIS ON 8 YR OLD CAR. APPRAISER SAID MAZDA KNOWN FOR RUST PROBLEMS - GAVE ME WEBSITES TO RESEARCH TO ASSIST. PLEASE HELP!
Aug 21, 2018
STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
AT TAKE OFFS, MY WHEELS SPIN LIKE THERE IS NO TRACTION AND I FEEL LIKE I HAVE NO CONTROL OVER MY CAR. ALSO, WHILE DRIVING, I'VE HAD TO EXAGGERATE THE TURNING OF MY STEERING WHEEL TO CHANGE LANES, WHILE PARKED AND PULLING OUT OF A PARKING SPOT, WHEN TURNING THE STEERING WHEEL IT SOUNDS LIKE SOMETHING BROKE(CRACKING). THIS ALSO BRINGS UP THE BRAKES ISSUE. I ALMOST T-BONED SOMEONE THAT RAN A RED LIGHT AND STOPPED IN THE INTERSECTION. I HAD TIME TO STOP BUT MY BRAKES DIDN'T ALLOW TRACTION FOR MY TIRES TO STOP AND I WAS ABLE TO TURN MY STEERING WHEEL ENOUGH TO SWERVE TOWARB THE BACK OF HER TRUCK AND MISS HER.
Aug 01, 2018
STRUCTURE,UNKNOWN OR OTHER,ENGINE
1 complaint
MY WIFE WAS DRIVING ON THE INTERSTATE AT 70 MPH WHEN ALL OF THE SUDDEN THE CAR VEERED TO THE RIGHT CAUSING HER TO GO INTO THE RIGHT LANE AS SHE WAS IN THE LEFT LANE. THANKFULLY NO ONE WAS BESIDE HER AND SHE WAS ABLE TO KEEP THE CAR UNDER CONTROL. SHE STOPPED AND CALLED ME AS I WAS AT WORK TO EXPLAIN WHAT HAD HAPPENED. SHE WAS JUST A FEW MILES AWAY FROM THE EXIT IN WHICH WE LIVE JUST OFF THE INTERSTATE SO SHE WAS ABLE TO LIMP THE CAR HOME. LATER THAT EVENING WHEN I WENT TO LOOK AT IT I NOTICED IMMEDIATELY THAT THE PASSENGER TIRE WAS POINTING OUTWARD A LITTLE BIT. I JACKED THE CAR UP LOOKING TO SEE IF A TIE ROD OR CONTROL ARM HAD BROKE ONLY TO FIND THAT NEITHER HAD BROKE. I LOOKED AT THE FRAME AND SEEN HOW BADLY IT WAS RUSTED AND NOTICED IT ACTUALLY HAD BROKEN APART AND WAS SHIFTED. THIS AREA OF THE SUBFRAME IS DIRECTLY UNDER THE A/C UNIT WHICH DRIPS STRAIGHT DOWN ONTO THE FRAME AREA THAT IS ROTTED. WHICH IS OBVIOUSLY THE REASON THE THE FRAME RUSTED AND BROKE AND SHIFTED CAUSING THE TIRE TO POINT OUTWARD. CALLED MAZDA AND THEY SENT A TOW TRUCK TO RETRIEVE THE CAR. CURRENTLY WAITING ON THEIR INSPECTION AND A CALL FROM MAZDA CORP TO SEE IF THEY WILL BE COVERING THE REPAIR. AFTER READING EVERYONE ELSE'S ISSUES WITH THIS VERY SAME PROBLEM I'M ASSUMING MAZDA WILL TELL ME IT'S OUR PROBLEM. THE CAR IS ONLY 8 YEARS OLD AND I'VE SEEN OTHER'S WHO'S CAR ARE EVEN NEWER AND MAZDA IS TELLING EVERYONE IT'S NOT DEFECTIVE. I STRONGLY DISAGREE WITH IT NOT BEING A MANUFACTURED DEFECT WHEN CLEARING THE WATER FROM THE A/C DRIPPING DOWN IS CAUSING ALL THESE SUBFRAMES TO RUST MUCH FASTER THAN ANY OTHER PART OF THE FRAME. WE'LL SEE WHAT THEY SAY BUT I'M NOT HOLDING MY BREATH.... SEEMS AS THOUGH WE THE PEOPLE NEED TO BAND TOGETHER IN A CLASS ACTION AGAINST MAZDA BECAUSE THIS CLEARLY IS A PROBLEM FOR A LOT OF CONSUMERS. PRAY NO ONE EVER GETS KILLED DO TO LOSS OF CONTROL WHEN THE FRAMES DO BRK.
Jul 31, 2018
AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
TAKATA RECALL, MY ALARM KEEPS GOING OFF RANDOMLY ALL THROUGHOUT THE DAY EACH DAY. THE ONLY WAY TO GET IT TO STOP IS DISCONNECTING MY BATTERY WHILE I'M NOT DRIVING IT WHICH IS NOT A VIABLE OPTION. MY PASSENGER AIRBAG PROTECTOR IS ALSO MELTING. FURTHERMORE, I HAD TO REPLACE BRAKE ROTORS BEFORE 100,000 MILES WAS REACHED BECAUSE MY CAR WOULD SHAKE UNCONTROLLABLY AT ANY SORT OF BRAKING SPEED
Oct 29, 2017
SEAT BELTS,SEATS
1 complaint
AFTER CONNECTING SEARBELT AND MOVING IN TRAFFIC THE SEAT BEGINS TO MOVE BECAUSE SEAT BELT IS HOOKED ON THE LEVER THAT MOVES THE SEAT INTO RECLINING POSITION, VERY DANGEROUS WHEN IN TRAFFIC AND TRYING TO REACH BREAK, GAS, ETC. THIS HAS HAPPENED ON MANY OCCASSIONS AND TAKES ME BY SURPRISE EVERY TIME.
Aug 16, 2017
LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT OBSERVED THAT THE ALARM ON THE VEHICLE CONTINUED TO GO OFF INTERMITTENTLY UNTIL IT DRAINED THE BATTERY. THE VEHICLE WAS JUMPSTARTED AND TAKEN TO A LOCAL DEALER (LEGEND MAZDA, 12115 I-35, SAN ANTONIO, TX, 78233, 210-564-6800) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER DOOR LATCHES NEEDED TO BE REPLACED. THE FRONTAL DRIVER SIDE DOOR LATCH WAS REPLACED AND THE FRONTAL PASSENGER SIDE DOOR LATCH WAS IN THE PROCESS OF BEING REPLACED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V425000 (LATCHES/LOCKS/LINKAGES) IN OCTOBER OF 2013 BY THE DEALER (JOHN HINE MAZDA 1545 CAMINO DEL RIO S, SAN DIEGO, CA, 92108, 888-714-7925). THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,757.
Jul 10, 2017
STRUCTURE,ENGINE
1 complaint
NOTHING HAS HAPPENED YET. THERE ARE TWO RECALLS BUT NO ONE HAS CONTACTED ME ABOUT THEM.
Apr 22, 2017
AIR BAGS,STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
I WENT TO CHECK ON SAFERCAR.GOV SINCE I RECEIVED A LETTER SAYING MAZDA WOULD BE REPLACING THE DASH DUE TO GLARE CONDITION POTENTIAL (2015) TO FIND UPDATED STATUS AND ALSO FOR AIR BAG. THE AIR BAG ISSUE IS STILL INCOMPLETE FOR OVER 7 MONTHS. BY VIN LOOK-UP, I FIND TWO ADDITIONAL RECALLS FOR DOOR LATCH AND FUEL TANK IN WHICH I WAS UNAWARE. DATE ON THIS COMPLAINT REFLECTS FIRST CONTACT FROM MAZDA. ALSO, 4 INTERIOR ITEMS BROKEN, INCLUDING A CRACKED REAR-VIEW MIRROR. *TR
Dec 20, 2016
AIR BAGS,VISIBILITY/WIPER
1 complaint
THE DASHBOARD ON THE PASSENGER SIDE IS MADE OF A MATERIAL THAT MELTS DURING HOT SUNNY PERIODS AND TAKES ON A REFLECTIVE SURFACE WHICH ACTS LIKE A MIRROR. WHEN SUNLIGHT HITS THE SURFACE NOT ONLY IS THE SUN REFLECTED OFF THE SURFACE OF THE DASHBOARD BUT IT'S ALSO PROJECTED ONTO THE WINDSHIELD INSTANTLY BLINDING THE DRIVER OF THE RIGHT HALF OF THE ENTIRE WINDSHIELD, TURNING THE WHOLE SIDE OF THE WINDSHIELD INTO YET ANOTHER MIRROR BOUNCING DIRECT SUNLIGHT INTO THE EYES OF THE DRIVER INSTANTLY BLINDING THEM. VISIBILITY IS SUBSTANTIALLY REDUCED AND IT BECOMES EXTREMELY DIFFICULT TO SEE OTHER MOTORISTS ON THE ROAD. ALSO THIS MELTED DASHBOARD IS THE SURFACE OF THE PASSENGER FRONT AIRBAG. BEING THAT IT'S DEFECTIVE AND MELTED ONE WOULD BE LED TO BELIEVE THAT THE DEPLOYMENT OF THE AIRBAG WOULD ALSO BE EFFECTED OR DEFECTIVE. THE GLARE OFF OF THE AIRBAG / DASHBOARD AND THE PROJECTED LIGHT REFLECTED OFF THE WINDSHIELD IS CONSTANT ALL TIMES WHEN THE SUN IS SHINING. THIS IS NOT JUST DANGEROUS IT'S DEADLY AND A GENUINE HAZZARD TO THE OPERATOR OF THE VEHICLE, THE PASSENGERS, AND EVERY SINGLE MOTORIST AND THEIR OCCUPANTS THAT PASS BY THE DEFECTED CAR AND EVERY MOTORIST WHO INTERACTS WITH THIS DEFECTIVE MAZDA AND THE BLIND DRIVER. THIS CAN KILL PEOPLE. RECALL THIS DEADLY CAR, FROM THIS POINT FORWARD IF THE RECALL IS NOT MANDATED AND SOMEONE DIES JUST REMEMBER THIS DEPARTMENT COULD HAVE PREVENTED IT.
Oct 22, 2016
SEAT BELTS
1 complaint
THE SEATBELT IS BEGINNING TO CHAFF AND UNRAVEL. I HAVE HAD MUCH OLDER AND USED VEHICLES BEFORE AND NEVER HAVE I SEEN A SEATBELT DO THIS. IT CONCERNS ME THAT IT WILL DETACH COMPLETELY IN A COLLISION IF IT GETS WORSE. THE VEHICLE IS NOT ABUSED AND ONLY HAS 90,000 MILES. THIS IS AN ONGOING ISSUE AND I AM AFRAID IT WILL ONLY GET WORSE.
Jun 05, 2016
STRUCTURE,VISIBILITY/WIPER
1 complaint
THE DASHBOARD HAS BEGUN TO MELT FROM EXCESSIVE HEAT. NOT ONLY IS IT STICKY TO THE TOUCH, BUT IT HAS BECOME VERY REFLECTIVE WHICH AT TIMES CAN REFLECT & OBSCURE YOU VISION WHEN DRIVING. THIS IS CLEARLY A DRIVING HAZARD, AND IT IS VERY UNPROFESSIONAL FOR MAZDA NOT TO HELP IN THE MANNER. I CONTACTED MAZDA, THEY PROCEED TO ADVICE THAT MY WARRANTY HAD EXPIRED ABOUT 2 YEARS AGO AND THERE WAS NOTHING THEY COULD DO. THEY SUGGESTED THAT I TAKE IT TO AN AUTHORIZED MAZDA DEALER FOR AN INSPECTION. FROM THERE I WAS TO CONTACT THEIR CLAIMS DEPARTMENT (18002225500) TO SEE IF THEY COULD HELP WITH THE COST OF THE REPAIR AS PART OF AN AFTER WARRANTY AID. *TR
Feb 09, 2015
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
VEHICLE WAS REPAIRED AS PART OF NHTSA CAMPAIGN NUMBER: 11V134000 ON 21 JULY 2011. HOWEVER, VEHICLE'S FUEL TANK CRACKED IN APRIL 2013 AND HAD TO BE REPLACED AT OWNER'S EXPENSE. AFTER SMELLING GASOLINE AFTER FILL UP AND NOTICING A PUDDLE OF GASOLINE IN DRIVEWAY IN APRIL 2013, OWNER HAD VEHICLE TOWED TO MAZDA DEALER FOR REPAIR. DEALER REPLACED TANK ON 15 APRIL 2013. OVER THE LAST YEAR AND SEVERAL ATTEMPTS, MAZDA HAS SINCE DECLINED TO REIMBURSE OWNER FOR REPAIR AND REPROGRAM ECU PER NHTSA CAMPAIGN NUMBER: 14V114000. RECALL FROM JULY 2011 WAS SUPPOSED TO ELIMINATE THE POSSIBLY OF A CRACKED FUEL TANK, BUT IT DIDN'T. OWNER HAS PICTURES OF CRACKED TANK AND DEALER WORK ORDERS FROM JULY 2011 AND APRIL 2013 AND CAN PROVIDE IF NEEDED. OWNER WORRIED THAT IF THE ECU ISN'T REPROGRAMMED, THE TANK WILL CRACK AGAIN. *TR
Nov 24, 2014
STRUCTURE,EQUIPMENT
1 complaint
THE DASHBOARD ON MY 2010 MAZDA 6 IS MELTING. IT IS BECOMING OILY AND VERY STICKY AND THERE IS NOTHING ON THE MARKET TO ALLEVIATE THE PROBLEM. MAZDA SAYS THE ONLY THING I CAN DO IS BUY A NEW DASH AT $900.00. 4 YEAR OLD CAR....NOT ACCEPTABLE. *TR
Oct 08, 2014
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED THAT THE ROTORS WERE PREMATURELY WARPED, CAUSING THE VEHICLE TO JERK VIOLENTLY. ALSO, THE CONTACT MENTIONED THAT THE TPMS AND PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 60,000.
Jun 10, 2014
EXTERIOR LIGHTING,TIRES,SERVICE BRAKES
1 complaint
MY BRAKE ROTORS ARE COMPLETELY WARPED! AFTER 6 MONTHS OF HAVING MY CAR MY BRAKES HAVE GONE OUT MULTIPLE TIMES, I DON'T NOT DRIVE MY CAR LONG DISTANCES OR EVEN ON A DAILY BASIS. I CAN BE GOING AS SLOW AS 25 MPH AND WHEN I GO TO BRAKE MY CAR WILL START TO SHAKE (NOT MUCH BUT NOTICEABLE) THIS IS VERY DANGEROUS DUE TO THE FACT IT CAN CAUSE LOSS OF CONTROL WHILE BRAKING. I HAVE TAKEN MY CAR TO THE DEALER AND HAD IT WORKED ON UNDER A "ONE TIME" WARRANTY MEANING THEY WILL MAINTENANCE THE BRAKE ONCE AT NO COST TO ME. EACH TIME I HAVE GONE OR SPOKEN TO MY DEALER THEY SAY THEY CAN'T FIGURE OUT WHY IT KEEPS HAPPENING AND EVEN SAID IT COULD BE NORMAL WEAR AND TEAR (WHICH IS NOT THE CASE). I AM APART OF A REGIONAL MAZDA CLUB AND EVERYONE WITH A MAZDA 6 (2009-12) SEEM TO HAVE THE EXACT SAME PROBLEM WITH THIS. ALSO, THE TIRE PRESSURE LIGHT STAYS ON. ALMOST IMMEDIATELY AFTER I PURCHASED MY CAR THE LIGHT CAME ON FOLLOWED BY THE LOUD BEEPING SOUND THAT WARNS YOU THAT YOUR TIRE PRESSURE IS LOW. I CALLED MY DEALER AND THEY LOOKED AT IT AND TOLD MY I JUST NEED AIR. WELL THE VERY NEXT DAY THE LIGHT CAME ON AND THE LOUD BEEPING FOLLOWED. A LONG WITH THAT MY PASSENGER SEAT AIR BAG LIGHT KEEPS SAY THAT THE AIR BAG IS OFF, AND THE PASSENGER SEAT LOW BEAM HEADLIGHT HAS ISSUES WITH STAY ON. *TR
Jun 10, 2014
TIRES,WHEELS
1 complaint
MY HUSBAND WAS DRIVING ON THE NJ TURNPIKE AND THE TIRE PRESSURE MONITOR LIGHT CAME ON. WITHIN A MINUTE THE REAR PASSENGER TIRE WAS COMPLETELY FLAT. AFTER INSPECTED BY A TIRE DEALER, IT WAS DETERMINED THAT THE TPMS CORRODED AND THE NUT CAME OFF WHILE DRIVING THE CAR. THE TPMS FELL INTO THE TIRE CAUSING AN IMMEDIATE FLAT TIRE. WARRANTY DID NOT COVER THE DEFECTIVE TPMS AND MAZDA DOES NOT HAVE A SAFETY RECALL ON THIS PART. THE PART WAS REPLACED WITH A NEW RUBBER TPMS.[ORIGINAL MADE OF METAL] THIS IS AN OBVIOUS CONCERN IF MAZDA IS NOW REPLACING THE PART WITH A NEW MATERIAL. THIS IS A MAJOR SAFETY CONCERN AS A MAJOR ACCIDENT COULD HAVE OCCURRED. LUCKILY, THE INCIDENT DID NOT RESULT IN AN ACCIDENT OR INJURIES. NOW THERE IS A CONCERN FOR THE OTHER THREE TPMS WHICH ARE ALSO CORRODED AND THE SAME ISSUE CAN HAPPEN. MAZDA NEEDS TO ISSUE A SAFETY RECALL SINCE I AM AFRAID TO DRIVE MY INFANT AND TODDLER UNTIL ALL TPMS ARE REPLACED WITH THE NEW TPMS DESIGN. *TR
May 29, 2014
VISIBILITY,STRUCTURE
1 complaint
I WOULD LIKE TO REPORT THIS ONGOING ISSUE WITH MY MAZDA 6 2010 MODEL. THE WAY MAZDA DESIGN SIDE MIRROR THAT'S VERY COMFY FOR SPIDER. OUR BOTH LEFT & RIGHT MIRROR HAS SPIDER WEB ALL THE TIME. WE NEED TO CLEAN THAT IN ALL SEASONS. THERE ARE MULTIPLE SAFETY RECALL FOR MAZDA 6 2010. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 29, 2014
POWER TRAIN,ENGINE
1 complaint
MY SON TOOK MY CAR TO SCHOOL. HE WAS GOING TO LEAVE AFTER SCHOOL LET OUT, HE WAS GOING TO GIVE HIS FRIEND A RIDE HOME. THIS IS A 6 SPEED CAR. HIS FRIEND GOT IN THE CAR ON THE PASSENGER SIDE, MY SON WAS TALKING TO HIS BROTHER, HE WAS NOT IN THE CAR. MY SON HAD PUT THE KEYS ON THE DRIVER SEAT, HIS FRIEND PUT THE KEY IN THE IGNITION AND TURNED THE KEY TO ACCESSORIES TO LISTEN TO THE RADIO, THE CAR HAD THE EMERGENCY BRAKE ON, AND IT WAS IN FIRST GEAR. WHEN HE TURNED THE KEY TO LISTEN TO THE RADIO THE CAR TOOK OFF!!!! I AM NOT SURE HOW FAST IT WAS GOING BUT IT CRASHED INTO A TREE AND STOPPED. THERE WAS NO DRIVER!! THERE IS A POLICE REPORT ON THIS, AND THERE WERE SEVERAL WITNESSES. MY SON'S FRIEND HIT HIS HEAD ON THE WINDSHIELD AND IT CRACKED THE WINDSHIELD. I CONTACTED MAZDA HEADQUARTERS TO MAKE THEM AWARE, AND THEY SEEMED BOTHERED THAT I EVEN CALLED!!!!! IT IS A MIRACLE A KID WAS NOT WALKING BY AND WAS STRUCK BY THIS OUT OF CONTROL CAR. *TR
Mar 14, 2014
ENGINE AND ENGINE COOLING
1 complaint
WHEN STOPPED AT A STOP LIGHT VEHICLE WOULD BEGIN TO RAISE IN TEMPERATURE AND A/C WOULD SHUT OFF. THIS HAPPENED SEVERAL TIMES. BROUGHT VEHICLE TO DEALER AND WAS TOLD THEY COULDN'T DO ANYTHING UNLESS THEY SAW THE VEHICLE HAVE THE PROBLEM. *TR
Feb 24, 2014
VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 25,000...UPDATED 03/07/14 *BF
Nov 05, 2013
STEERING,SERVICE BRAKES
1 complaint
THE ROTORS ARE WARPED AFTER LESS THEN 30K MILES. THIS CAUSES THE CAR TO SHIMMY WHEN BRAKING AT ANY APPRECIABLE SPEED (ANY SPEED OVER 40MPH). TOOK CAR TO DEALER AND THEY CLAIM IT IS NOT COVERED UNDER THE WARRANTY AS IT IS "NORMAL WEAR AND TEAR". CALLED MAZDA AND THEY TOO REFUSED TO FIX THE PROBLEM UNDER THE WARRANTY.
May 15, 2012
ELECTRICAL SYSTEM,TIRES,WHEELS
1 complaint
BOTH REAR TIRE PRESSURE SENSORS FAILED DUE TO EITHER OVER-TIGHTENING OR CORROSION. BOTH SENSORS SNAPPED OFF RIGHT BELOW THE SENSOR STEM CAP CAUSING BOTH REAR TIRES TO DEFLATE. ON A NEWER CAR STILL UNDER WARRANTY, MAZDA CLAIMS SENSORS ARE ONLY COVERED UNTIL 36000 MILES. AND THEY'RE NOT CHEAP EITHER ($80 EACH, NOT INCLUDING INSTALLATION.) *TR
Dec 13, 2011
SEATS
1 complaint
LEASED NEW 2010 MAZDA 6 OCTOBER 2009. ABOUT 3 MONTHS LATER, I TURNED THE LUMBAR ADJUSTMENT KNOB, AND A LOUD POP HAPPENS AND THE KNOB STARTS FREEWHEELING. THE LUMBAR KNOB CONNECTION (SHAFT/WHATEVER IT IS) TO THE INTERNALS BROKE. MANY MONTHS LATER, I CALLED TO MAKE AN APPOINTMENT AT THE SAME TIME AS A RECALL CAME OUT. MEDICAL CONDITIONS PREVENTED ME FROM KEEPING THAT APPOINTMENT, SO I CALLED AND CANCELED IT. SO TODAY, 10/07/11 I TOOK IT IN FOR THE RECALL AND THE BROKEN LUMBAR KNOB CONNECTION SO THAT PARTS COULD BE ORDERED TO FIX IT. TURNS OUT THERE WERE 2 OTHER RECALLS TOO, SO THAT WAS ADDED TO THE LIST. ABOUT 2 1/2 HOURS LATER, THE CAR IS BROUGHT UP. THE SERVICE ADVISER SAYS THAT THE TECH SEES THERE ARE AFTERMARKET SEAT COVERS ON THE SEATS, AND THEREFORE WHOEVER PUT THOSE ON, BROKE THE LUMBAR KNOB CONNECTION. (THE AFTERMARKET SEAT COVERS ARE ON THERE BECAUSE THE MATERIAL USED FOR THIS MODELS SEATS IS PRONE TO EXCESSIVE WEAR, AND SINCE THIS IS A LEASE, I DON'T WANT THAT.) I ADVISED THE SERVICE ADVISER AND SERVICE MANAGER THAT THE SEAT COVERS WERE JUST RECENTLY PUT ON, (LAST WEEK OF AUGUST 2011) AND IN NO WAY HAD ANYTHING TO DO WITH THE BROKEN LUMBAR KNOB CONNECTION. THE SERVICE ADVISER SAID THAT I WOULD HAVE TO BRING IT IN ANOTHER TIME FOR THE REGIONAL REP TO LOOK AT IT, TO DETERMINE IF IT WOULD BE FIXED OR NOT. I AGAIN ADVISED, THAT IT HAD ABSOLUTELY NOTHING TO DO WITH IT, AND BESIDES THAT, IT'S JUST NYLON FABRIC THAT'S PUT OVER THE SEAT CUSHIONS. AND THEY WERE NOT EVEN ON WHEN IT HAPPENED. THE SERVICE MANAGER SAID THAT'S THE ONLY WAY THAT THE DEALERSHIP CAN GET PAID FOR IT, IS IF THE REP SAYS SO. SO, THE SERVICE MANAGER, SERVICE WRITER, AND TECHNICIAN AT BOB MOORE MAZDA OKC ARE SAYING I'M LYING ABOUT HOW THE LUMBAR KNOB CONNECTION BROKE. ALSO, WHEN THE VEHICLE WAS RETURNED TO ME, THE TECH HAD REINSTALLED THE SEAT BELT TWISTED. SHOWS THE QUALITY OF SERVICE THERE. *TR
Oct 08, 2011
Where to Find VIN for Problems Check
To check for problems and complaints on your 2010 MAZDA Mazda6, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2010 MAZDA Mazda6 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2010 MAZDA Mazda6 Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2010 MAZDA Mazda6 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your MAZDA dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2010 MAZDA Mazda6 have?
The 2010 MAZDA Mazda6 currently has 223 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 MAZDA Mazda6?
The most common problems reported for the 2010 MAZDA Mazda6 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 MAZDA Mazda6 problem data come from?
All problem and complaint data for the 2010 MAZDA Mazda6 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2010 MAZDA Mazda6?
You can report safety problems with your 2010 MAZDA Mazda6 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2010 MAZDA Mazda6 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2010 MAZDA Mazda6 reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2010 MAZDA Mazda6. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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