2012 MAZDA Mazda6 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
97
Complaints Reported
Complaints by Component
AIR BAGS
25 complaints
TL* THE CONTACT OWNED A 2012 MAZDA MAZDA6. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEGS, HIP, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Dec 10, 2018
TL* THE CONTACT OWNED A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO AVOID A COLLISION, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (RENT TO OWN OUTLET, 1027 WESTBANK EXPY, GRETNA, LA 70053) WERE NOTIFIED OF THE FAILURE. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER AND THE FRONT PASSENGER SUSTAINED FACIAL AND ORAL INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 131,000.
Apr 26, 2018
ON APRIL 20 MY SELF AND MY 14 YEAR OLD DAUGHTER WAS IN A REALLY BAD ACCIDENT AND NEITHER ONE OF OUR AIRBAG DID!!!! NOT COME OUT AND MY MYSELF ND MY CHILD WAS HURT I WAS RUSH TO THE HOSPITAL AND I'VE BROUGHT MY MY CAR IN DECEMBER OF 2017. AND IT HAPPEN ON CITY STREETS
Apr 23, 2018
TAKATA RECALL. I LIVE IN A HIGH HUMIDITY STATE, FLORIDA, WHICH IS A HIGH PRIORITY RECALL. FIRST NOTICE OF AIRBAG RECALL WAS MAY, 2017. STILL WAITING FOR REPLACEMENT AIRBAG. I'M AFRAID TO DRIVE CAR FOR FEAR OF AIRBAG DEPLOYMENT WITH SHRAPNEL AS STATED IN RECALL NOTICE.
Oct 20, 2017
TAKATA RECALL
Oct 03, 2017
+ 20 more complaints for this component
EXTERIOR LIGHTING
20 complaints
MY LOW HEADLIGHT BEAMS CONTINUE TO BURN OUT, ESPECIALLY THE DRIVER SIDE. THEY WERE LAST REPLACED LESS THAN 2 WEEKS AGO AND THE DRIVER SIDE IS OUT AGAIN. I DID A GOOGLE SEARCH AND THERE WERE MULTIPLE COMPLAINTS OF THIS HAPPENING TO OTHER PEOPLE. WHAT'S WORSE IS THAT FOR THE LOW BEAMS IT HAS TO BE TAKEN TO A MAZDA DEALERSHIP TO BE REPLACED. IT'S A SAFETY HAZARD AND EXPENSIVE!
Mar 11, 2020
HEADLIGHT ON DRIVER SIDE WAS BURNING OUT EVERY OTHER MONTH NEEDING REPLACED. RECENTLY CHANGED HEADLIGHT AND THE BULB IS FINE BUT THE ADAPTER INSIDE THE ASSEMBLY IS BURNED AND CHARRED. JUST WENT TO CHANGE THE PASSENGER SIDE AND IT HAS THE SAME ISSUE. GOOD BULB BUT THE ADAPTER TO ATTACH BULB IS BURNED. READING MANY COMPLAINTS ONLINE ABOUT THIS BEING A COMMON ISSUE WITH 2012 MAZDA 6. INCLUDING ISSUES OF LIGHTS GOING OUT WHILE PEOPLE ARE DRIVING AND HAVING TO TAP ON THE HEADLIGHT TO GET IT TO TURN ON.
Oct 26, 2019
MY LOW BEAM HEADLIGHTS KEEP BURNING OUT. I HAVE LOST COUNT OF HOW MANY TIMES I HAVE CHANGED ONE OUT. NOT ONLY IS THIS DANGEROUS, IT CAN GET EXPENSIVE. THEN TWO WEEKS AGO, A REAR BRAKE LIGHT BLEW. THIS IS INSANE. I HAVE COMPLAINED TO THE DEALERSHIP, BUT TO NO AVAIL.
Feb 12, 2018
WHILE DRIVING AT NIGHT ON MULTIPLE OCCASIONS ONE OR BOTH HEADLIGHTS WOULD JUST GO OUT PRESENTING A VERY DANGEROUS SAFETY ISSUE. THIS HAS RESULTED IN MULTIPLE HEADLIGHT REPLACEMENTS, 7 TIMES IN 5 YEARS. THIS PROBLEM HAS OCCURRED ON CITY, HIGHWAY, AND COUNTRY ROADS. PRESENT MECHANICAL SHOP HAS NO IDEA WHY SINCE ALL ELECTRICAL SYSTEMS SEEM TO BE WORKING PROPERLY. I HAVE THE RECEIPTS FOR THE HEADLIGHT REPLACEMENTS IF YOU SHOULD NEED THEM. I HAD THE HEADLIGHTS REPLACED IN OCTOBER OF 2016 DUE TO GOING OUT ON A COUNTRY ROAD WITHOUT STREETLIGHTS FORCING ME TO DRIVE WITH THE HIGH BEAMS ON AND THEN I HAD TO REPLACE THEM AGAIN IN FEBRUARY 19TH OF 2017 FOR GOING OUT AGAIN NOW AFTER ONLY 1000 MILES SINCE FEBRUARY I HAD TO REPLACE THE LEFT HEADLIGHT FOR GOING OUT TODAY MARCH 21ST, 2017. LIKE I LISTED EARLIER THIS IS THE 7TH TIME IN 5 YEARS.
Mar 21, 2017
HEADLIGHT BULBS GO OUT OFTEN, HAVE TO BANG ON THE LIGHT TO GET IT TO GO BACK ON, I CAN CHANGE BULBS AND IT WILL GO A COUPLE OF MONTHS BEFORE IT STARTS TO GO OUT AGAIN. HAVE TO TAKE THE BUMPER OFF TO CHANGE THE LIGHT BULB SO IT IS A HASSLE. AFTER CHECKING THE INTERNET I SEE THERE ARE A WHOLE LOT OF MAZDA OWNERS WITH THE SAME PROBLEM
Feb 11, 2017
+ 15 more complaints for this component
UNKNOWN OR OTHER
8 complaints
THE REAR SUBFRAME IS RUSTED IN LAYERS AND IS SPALLING OFF.
Mar 05, 2024
Sun/moonroof exploded. My own and others' safety were at risk due to falling broken glass The problem was not confirmed by a dealer yet The vehicle will be inspected from glass company/dealer No warning messages or lights indicated the failure.
May 30, 2022
THE PASSENGER SIDE OF MY MAZDA 6 2012 IS LITERALLY MELTING. THE DASHBOARD IS ALL STICKY AND HAS A GLARE THAT AFFECTS MY ABILITY TO SEE OUT THE WINDOW. THE PASSENGER DASHBOARD IS CRACKING AND HAS PIECES THAT ARE FALLING OFF. IT IS A HAZARD BECAUSE IT CAUSES A GLARE THAT LIMITS MY ABILITY TO SEE.
Dec 20, 2019
DASH BOARD ON THE PASSENGER SIDE IS STICKY AND CHUNKS FALLING OFF AS IF IT HAS MELTED.
Jul 07, 2018
MY DASHBOARD IS STICKY AND SEEMS TO BE MELTING AND RIPPED AS I WAS CLEANING THE RIGHT PASSENGER SIDE(I HAD MY KEYS IN MY HAND AND SCRAPED IT AS I WAS CLEANING THEN LIFTER MY KEYS AND DROPPED THEM AND A CHUNK CAME OFF) ALSO HAS COTTON PIECES STICKING TO IT CAUSE IT'S SO STICKY.
Aug 16, 2017
+ 3 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
5 complaints
TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT CAUSED THE HEADLIGHTS TO BURN OUT. THE CONTACT REPLACED THE HEADLIGHT SOCKETS TWICE ON EACH SIDE AND NOTICED THAT THE AREA WAS MELTING AROUND THE FRONT HEAD LAMP ASSEMBLY SOCKETS. RUSS DARROW MAZDA OF MADISON (5234 HIGH CROSSING BLVD, MADISON, WI 53718, (877) 369-8081) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE A DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Dec 06, 2018
I OWN A 2012 MAZDA 6 WHICH NOW HAS APPROX. 72,000 MILES. THE FRONT LOW BEAM HEADLIGHTS WENT OUT WHILE I WAS DRIVING IN A RAINSTORM AT NIGHT. LUCKILY MY HIGH BEAMS STAYED FUNCTIONAL. AFTER PULLING OVER TO CHECK OUT THE ISSUE I HIT THE DRIVER SIDE HEADLIGHT ASSY (OUT OF FRUSTRATION) AND THE LOW BEAM LIGHT CAME ON. I DID THE SAME TO THE OTHER SIDE AND THAT LIGHT CAME ON TOO. AS SOON AS I STARTED LOOKING ON THE INTERNET ABOUT THIS. I SEE THAT THERE ARE MANY PEOPLE HAVING THE SAME ISSUE WITH MAZDA HEADLIGHTS. THIS PRESENTS A EXTREMELY DANGEROUS SITUATION WHILE DRIVING AT NIGHT TIME AND A LESS EXPERIENCED DRIVER MAY HAVE PANICKED WHEN THE LIGHTS WENT OUT. I'M EXTREMELY CONCERNED ABOUT THIS BECAUSE MY WIFE AND DAUGHTER ALSO DRIVES THIS CAR BUT I DON'T FEEL SAFE WITH THEM DRIVING AT NIGHT NOW. NOT TO MENTION, THIS CAR IS DUE FOR IT'S YEARLY INSPECTION AND IT WON'T PASS BECAUSE THE LOW BEAMS ARE OUT. I DOUBT THE MECHANIC WILL LET ME HIT THE LIGHTS TO MAKE THEM COME ON FOR THE INSPECTION. ESPECIALLY TO HAVE THEM GO OUT AGAIN AS SOON AS I HIT A BUMP OR TURN THE LIGHTS OFF. AS OF 10-26-15, BOTH OF MY LOW BEAMS ARE OUT AND NOW ONLY THE DRIVER SIDE WILL COME ON WITH A BUMP TO THE LIGHT. WITH THIS MANY PEOPLE HAVING THE SAME SAFETY ISSUE, CAN YOU PLEASE EXPLAIN TO ME WHY THIS IS NOT A RECALL??? I HOPE NOBODY GETS HURT IN AN ACCIDENT WHILE THEY'RE DRIVING AT NIGHT AND THEN THE LIGHTS SUDDENLY GO OUT. I LIVE IN AN AREA WHERE MOST ROADS DO NOT HAVE STREET LIGHTS, AND THERE ARE A LOT OF DEER AND OTHER ANIMALS CROSSING THE ROAD AT NIGHT. PLEASE HELP US IN GETTING THIS ISSUE RESOLVED WITH MAZDA BEFORE SOMEONE'S CHILD GETS HURT OR KILLED IN AN ACCIDENT BECAUSE OF THIS ISSUE!!! THANK YOU VERY MUCH FOR INVESTIGATING THIS ISSUE PROMPTLY. IN ADDITION TO THIS BEING A SAFETY CONCERN, I'M NOW BEING FORCED TO DRIVE AN UN INSPECTED VEHICLE BECAUSE IT WON'T PASS THE STATE INSPECTION WITHOUT LOWBEAMS. *TR
Oct 26, 2015
LOW BEAMS FAILED ON BOTH HEADLIGHTS WITH IN FIRST YEAR, ATTEMPTED TO REPLACE BULB SEVERAL TIMES, FINALLY REPLACED ENTIRE HEAD LAMP ASSEMBLIES, WITH IN FIRST 2 MONTHS LOW BEAMS HAVE FAILED AGAIN. ATTEMPTS TO REPLACE BULB ARE STILL NOT EFFECTIVE.
Aug 08, 2015
HEADLIGHTS WENT OUT FOR NO REASON. HAD TO PULL OVER AND BUMP THE HEADLIGHTS TO MAKE THEM WORK. CHECKED THE FUSE AND ALL ELECTRICAL COMPONENTS AT AUTOSHOP. THEY FOUND NOTHING, BUT SAID THAT THEY HAVE SEEN THIS IN MAZDA 6 CARS BEFORE AND THERE IS A FAULT IN THE DESIGN NOR IS THERE ANY SOLUTION TO THE ISSUE. ISSUE CAN BE SEEN IN THE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8
Jul 15, 2015
AT AROUND 50,000 MILES, I HAD A HEADLIGHT (LOW BEAM) GO OUT ON ME. I HAD IT REPLACED ON THE DRIVER SIDE. A FEW WEEKS LATER, THE PASSENGER SIDE HEADLIGHT WENT OUT AND HAD TO GET THAT REPLACED. THESE ARE HARD TO GET TO IF YOU DO NOT HAVE THE RIGHT TOOLS SO EACH TIME I HAD TO TAKE IT IN FOR SERVICE. AT 65,000 MILES, I HAD MY ENGINE AND BATTERY LIGHT COME ON. I TURNED THE CAR OFF AND THEN BACK ON AND THEY WENT AWAY. I THEN TRIED LOCKING THE CAR, AND MY CAR WILL NOT LOCK FROM THE INSIDE OR WITH MY REMOTE. THE CAR WILL UNLOCK, BUT WILL NOT LOCK NO MATTER WHAT I DO. TESTED BATTERY AND ALL FUSES AND EVERYTHING IS GOOD THERE. *TR
Nov 02, 2014
SUSPENSION
4 complaints
Front subframe completely rusted out causing loss of steering. I believe this should have been covered by Safety Recall 2818I which addresses the issue. Mazda inspected and said because the recall was performed in 2019 on this car, there is nothing more they can do, once and done. Unfortunately their fix didn't take care of the issue.
Jul 18, 2024
Rear sub frame, critical fail- rusted through. Needs new rear subframe. Wheel pulling to right, unable to align. I bought this car 2 weeks ago for my 16 year old daughter and was told today it needs to be scrapped. She is devastated . We are out 4500 with no recourse. I bought a Mazda because I trusted the safety. I am so disappointed. If the front was recalled the rear should have been too.
May 15, 2024
Severe rusting of the rear frame and suspension
Jan 01, 2024
I WAS STOPPED AT A RED LIGHT IN TOWN AND WENT TO MAKE A LEFT HAND TURN WHEN I HEARD A LOUD POP AND THEN A SPRINGING NOISE. I MYSELF LOOKED UNDER THE CAR AND JUST ASSUMED I RAN OVER SOMETHING AND IT HIT THE BOTTOM OF THE CAR. I HAD A FRIEND LOOK UNDER IT ALSO AND HE DIDN'T SEE ANYTHING EITHER. I JUST FOUND THIS OUT YESTERDAY WHEN IT FAILED INSPECTION.
Aug 01, 2020
STRUCTURE
4 complaints
My 2012 mazda 6 Subframe is is unsafe to drive due to over-time corrosion My local mechanics said Madzda Corp. should fix it.
Jun 10, 2024
Hello, I have 2012 Mazda6 was involved in a previous Safety Recall in regards to a rusting engine subframe. I was informed to bring my car in my local Mazda Dealer. My car has serious rusting issues with my subframe, Mazda decided in lieu of replacing the subframe they attached a subframe brace. While having my car serviced the mechanic and I noticed SEVERE rusting at the subframe which this recall was suppose to taken cared of. Ive attached a couple of pics but I have more that details the severe rusting. I feel a little disheartened that this recall fix the issue adequately. I want to 100% confident that the car is truely safe to drive for me and my family.
Nov 25, 2021
THERE WAS A RECALL ON THE DOOR LATCHES BACK IN 2013 WHICH I GOT REPAIRED. TODAY 10/20/2019 AFTER DRIVING ON HIGHWAY 15 SOUTH DROPPING OFF MY KIDS MY SON WENT TO CLOSE THE BACK PASSENGER DOOR THAT DID NOT CLOSE I HAD TO PURCHASE ROPE AND TAPE TO HOLD IT CLOSE SO I COULD DRIVE BACK HOME GOING ON THE 15 NORTH HIGHWAY. THIS IS A HUGE SAFETY ISSUE I WOULD LIKE TO HAVE THIS ISSUE FIX ASAP I WILL CALL THE DEALER TOMORROW AND HOPE THEY CAN REPAIR WITHOUT ME COMING OUT OF POCKET
Oct 20, 2019
I BOUGHT MY MAZDA 6 SECOND HAND, AND I NOTICED THAT WHEN THE SUN GETS HOT THE DASHBOARD STARTS LITERALLY MELTING. THE SMELL WHEN IS HOT IS LIKE SOME KIND OF CHEMICAL. ALSO THE SHINY SURFACE INTERFERE WITH THE DRIVERS VIEW.
Feb 02, 2017
ELECTRICAL SYSTEM
4 complaints
I OWN A 2012 MAZDA 6, VIN#[XXX], THAT I BOUGHT IN 2012. FOR THE PAST COUPLE OF YEARS I'VE BEEN DEALING WITH ELECTRICAL ISSUES WITH THIS CAR. FOR A FEW YEARS I WAS JUST DEALING WITH THE HEADLIGHTS CONTINUOUSLY GOING OUT EVERY 3 OR 4 MONTHS. AT FIRST I WAS THINKING THE LIGHT WAS DEFECTIVE, BUT AFTER SOME RESEARCH I LEARNED THAT THIS IS A MORE THAN A COMMON OCCURRENCE WITH THESE CARS. THIS IS THE MAIN COMPLAINT. IT HAS BEEN LINKED TO THE ELECTRICAL SYSTEM THAT YOUR SERVICE DEPARTMENT SAID WAS THE ISSUE. IT ALSO MENTIONED THE ELECTRICAL ISSUE CAUSING THE CAR TO SUDDENLY SHUT DOWN WHICH IS THE PROBLEM I AM CURRENTLY HAVING NOW. MY CAR HAS SHUTDOWN A TOTAL OF 4 TIMES, THE LAST TIME BEING ON THE INTERSTATE. THIS IS RIDICULOUS! THIS IS A KNOWN PROBLEM BY MAZDA THAT HAS NOT BEEN ADDRESSED. ARE YOU WAITING FOR SOMEONE TO DIE IN AN ACCIDENT? THIS NEEDS TO BE FIXED IMMEDIATELY. MY DAUGHTER DRIVES THIS CAR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 29, 2020
BOTH HEADLIGHTS ON VEHICLE IS NOT WORKING
Oct 04, 2019
HEADLIGHTS KEEP FAILING. I CONTINUE TO CHANGE THE BULBS BUT TODAY FOUND THAT ELECTRICAL WIRING HARNESS THAT POWERS FRONT LIGHTS HAS MELTED AND LOST ALL OF ITS INSULATION. THERE ARE ONLY BARE WIRES RUNNING INTO CONNECTOR FOR HEADLIGHTS.
Aug 17, 2015
TL* THE CONTACT OWNS A 2012 MAZDA 6. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V173000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 70,000.
Mar 19, 2015
AIR BAGS,UNKNOWN OR OTHER
3 complaints
The passenger dash board is melting. It covers the passengers air bag. I would like to know if a recall is still possible for my vehicle. I understand that there was a recall in 2015-2017, but unfortunately I did not received the notice since I was moving from Illinois to Kansas and later to Texas and continued changing addresses during that time frame.
Jan 06, 2024
THERE WAS A RECALL ON THE AIR BAGS OF MY CAR AND I WAS NOT INFORMED OF THE RECALL THAT WAS FOR APRIL 2019. HOW CAN THIS BE FIXED?
Jan 12, 2020
THE DASHBOARDS AND OTHER INTERIOR PANELS IS DEFECTIVE IT HAS MELTED AND FEELS LIKE FOAM ON THE PASSENGER SIDE. IT IS STICKY BEHIND THE STEERING COLUMN AND ON THE DRIVERS SIDE AS WELL. ANYTHING THAT TOUCHES THE DASHBOARD TURNS BLACK AND STICKY AND MAY BE RUINED. THE MELTED DASHBOARDS CAN CAST DANGEROUS GLARES ACROSS THE WINDSHIELDS, INHIBITING THEIR VISION AND POSING A SAFETY HAZARD TO OTHERS ON THE ROAD AS WELL AS A FEAR THAT THE AIRBAGS WILL NOT DEPLOY ON THAT SIDE. .
Jul 22, 2016
SUSPENSION,STRUCTURE
2 complaints
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH and crossing a bridge, the vehicle stopped unexpectedly after driving over several expansion joints. The contact stated that the vehicle had not stalled. The contact exited the vehicle and noticed that the passenger’s side front wheel was slanted into the wheel well. The contact inspected the wheel well and noticed that the control arm had sheared off at the cross member. The contact stated that prior to the failure, the steering wheel had turned slightly to the right. The contact researched online and related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension), which included the VIN. The contact stated that the vehicle was towed to a dealer, where the contact was advised that the VIN was included in a recall, and the contact was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer had not diagnosed vehicle in a month. The manufacturer was informed of the failure and advised the contact to work with the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer and dealer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 188,000.
Nov 07, 2025
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH, the steering wheel began to shake violently, with the low tire pressure warning light illuminated. The contact pulled over to inspect the vehicle and discovered that the front passenger’s side tire had detached from the vehicle. The contact's father was called to the scene and the spare tire was placed on the vehicle. The contact then drove to an independent mechanic where both the front driver’s and front passenger’s side tires were replaced. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer where a diagnostic test was performed; and the diagnostic test determined that the cross member had corroded and caused the tire failure. The contact was then notified that the vehicle was not covered under NHTSA Campaign Number: 19V323000 (Structure, Suspension) and that the warranty on the vehicle had expired. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was 204,000.
Jul 30, 2024
AIR BAGS,STRUCTURE
2 complaints
ON JULY 18, 2018 I WAS IN FRONTAL IMPACT ACCIDENT. WHILE DRIVING ON A CITY STREET. I WAS ALONE AND DRIVING I DID NOT HAVE A PHONE IN MY POSSESSION OR IN THE CAR AT THAT TIME. THE VEHICLE THAT HIT ME WAS TRAVELING AT LEAST 40 MILES AN HOUR. THE UPPER AND SIDE AIRBAGS DID NOT DEFLATE, THE FRONT AIRBAG DEFLATED SIDEWAYS AND MISSED MY FACE COMPLETELY. MY TORSO HIT THE STEERING WHEEL AND MY STERNUM WAS FRACTURED. MY RIGHT ANKLE WAS BRUISED, SCRAPED AND SPRAINED. BECAUSE OF THE SEVERE PAIN I WAS IN, I WAS NOT ABLE TO GET OUT OF THE VEHICLE ON MY OWN. I CARRIED OUT OF THE VEHICLE AND LAID ON THE GRASS. I WAS TAKEN BY AMBULANCE IN SEVERE PAIN AND COULD NOT STAND OR SIT UP I WAS DIAGNOSED WITH A FRACTURED STERNUM AND SPRAINED RIGHT ANKLE. CAR IS TOTALED $11,000.00 WORTH OF DAMAGE. I HAVE NOT BEEN ABLE TO WORK IN 3 WEEKS BECAUSE OF THE SEVERITY OF THE FRACTURE ON MY STERNUM.
Aug 15, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER (ESCONDIDO MAZDA IN ESCONDIDO, CA, 760-755-5900) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE DASHBOARD. ABOUT TWO YEARS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE DEALER WAS CONTACTED (BROWNING MAZDA IN CERRITOS, CA, 562-924-1414) AND THE TECHNICIAN PROMISED TO CHECK FOR PART AVAILABILITY. THE TECHNICIAN DID NOT CALL BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DASHBOARD WAS NOT COVERED BY A RECALL. THE FAILURES WERE NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Nov 07, 2017
STRUCTURE,UNKNOWN OR OTHER
2 complaints
THE SUNROOF EXPLODED SPONTANEOUSLY WHILE DRIVING TODAY.
Oct 05, 2016
OVER THE PAST FEW MONTHS I NOTICED THE PASSENGER SIDE DASHBOARD OF MY 2012 MAZDA 6 WAS BECOMING STICKY AND LOOKED AS IF IT WERE MELTING. IT ALSO BEGAN TO EMIT A SMELL AND CRACKS BEGAN TO DEVELOP WHILE BECOMING MORE REFLECTIVE THAN THE DRIVER'S SIDE WHICH REMAINS NORMAL. I BOUGHT THIS CAR USED IN GOOD CONDITION FROM A DEALERSHIP. AFTER NOTIFYING THE NEAREST MAZDA DEALERSHIP THEY STATED NO RECALLS HAD BEEN MADE AND MY BEST HOPES FOR A SOLUTION WAS TO HAVE THEM INSPECT AND PHOTOGRAPH THE CAR'S DASHBOARD AND HOPE THAT MAZDA MAY GIVE ME SOME CREDIT TOWARD REPLACING THE IT. THOUGH I WILL TAKE MY MAZDA 6 TO A DEALERSHIP FOR EVALUATION, I WAS UNSATISFIED WITH THIS RESPONSE AND LEARNED THERE IS A CLASS ACTION LAWSUIT DESCRIBING EXACTLY THE SAME PROBLEM MY MAZDA 6 IS EXPERIENCING WITH THE DASHBOARD. PLEASE LET ME KNOW WHAT MY OPTIONS ARE?
Sep 23, 2015
FUEL/PROPULSION SYSTEM
2 complaints
TL* THE CONTACT OWNED A 2012 MAZDA 6. WHILE DRIVING 50 MPH, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V114000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VEHICLE WAS DESTROYED.
Feb 08, 2016
TL* THE CONTACT OWNS A 2012 MAZDA 6. AFTER REFUELING THE FUEL TANK, THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT MENTIONED THAT AFTER THE VEHICLE WAS AT 3/4 FULL, THE FUEL ODOR WOULD DISSIPATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 14V114000 (FUEL SYSTEM). THE FAILURE MILEAGE WAS 102,000.
Oct 27, 2015
STEERING,UNKNOWN OR OTHER
1 complaint
I was driving down the road when my steering, suddenly and with out warning began pulling very hard to the right and the steering wheel began turning to the left. My car made loud noises when I tried to straighten out the steering wheel and when I tried to turn. Its also appeared to be rubbing on the inside of the wheel well. Further inspection revealed that the support where the control arm is connected to the frame had torn away from the frame due to oxidation. There is significant oxidation on the frame and there are large areas that no longer appear to be solid.
Apr 22, 2023
UNKNOWN OR OTHER,STRUCTURE
1 complaint
The passenger side Dash on my 2012 Mazda 6 that I just purchased 3 years ago is melting and deteriorating and it's cracked and its leaves a real bad glare on the windshield and I think they said it was a recall that was back in 2015 but this car was never fixed and that recall wasn't fixed so how do I go about getting that recall fixed because when I talk to [XXX] at Mazda direct and Fostoria they said that there was nothing they could do and it is a real bad safety hazard. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Apr 17, 2023
STEERING,SUSPENSION,UNKNOWN OR OTHER
1 complaint
I FELT SOMETHING WAS WEIRD WITH THE STEERING ONE DAY SO I WENT TO MAZDA DEALER BECAUSE I NOTICED CORROSION ON FRONT DRIVER CROSS AND REAR COMPONENTS WHICH HAVE CORROSION AND BASEBALL SIZE HOLES. INSPECTED BY LOCAL MAZDA DEALER IN EARLY 2022 WAS TOLD "WE SEE A LOT WORSE THAN THIS" SO NOTHING WAS FIXED OR REPLACED BY DEALER. OCTOBER 2022 FAILED PA STATE INSPECTION FOR SUBFRAME RUST SAFETY CONCERNS. 2023 GOT ANOTHER MECHANIC TO LOOK AND THEY ESTIMATE OVER $6,000 REPAIR COST (DOCS. ATTACHED). SERIOUS SAFETY CONCERNS CAUSES VEHICLE TO SIT UNUSED WHICH MAKES IT AVAILABLE FOR INSPECTION ANYTIME. POLICE OR INSURANCE REPRESENTATIVE WERE NOT CONTACTED BUT CAN BE IF NEEDED.
Jan 15, 2023
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 45 MPH, THE DOOR OPEN ICON ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO CHECK THE DOORS; HOWEVER, ALL THE DOORS WERE CLOSED. THE VEHICLE WAS TAKEN TO HENNESSY MAZDA (7261 JONESBORO RD, MORROW, GA 30260) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Jul 15, 2019
EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
CAN SMELL STRONG GAS FUMES, AFTER FILLING GAS TANK. ALSO, GAS TANK LEAKING, AFTER PUTTING GAS IN TANK, AT HALF FILL OR FULL TANK, GET GAS SMELLS AND LEAKING. WHILE STATIONARY AND MOVING, CAN SMELL GAS FUMES. HEADLIGHTS DO NOT PROVIDE ADEQUATE VISIBILITY AT NIGHT AND DURING RAINY WEATHER. HEADLIGHTS ADEQUATE ONLY IN HIGH BEAM MODE.
Dec 02, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DRIVING ON THE HIGHWAY AS NORMAL TAIL LIGHTS AND DASH LIGHTS CUTOUT AND OFF OUT OF NOWHERE MELTING WIRES CAUSING LIGHT OUTAGE.
Nov 10, 2018
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
VEHICLE RANDOMLY SHUTS OFF ON THE HIGHWAY WITH NO KNOWN CAUSE OR WARNING LIGHT. MAZDA SERVICE DEPARTMENT COULD NOT FIX. THIS HAS HAPPENED 3 TIMES NOW. VEHICLE WAS DRIVING IN SUMMER WEATHER, NO RAIN, NO UNUSUAL CONDITIONS.
Sep 04, 2018
SEATS
1 complaint
THE DRIVER'S SEAT IS STUCK IN ONE POSITION. DOES NOT MOVE UP OR DOWN OR BACK AND FORTH. MY RELALATIVE IS SHORTER THAN ME SO SHE HAD IT TOO MUCH TOWARDS THE FRONT. I'M THE OWNER AND CANNOT ADJUST IT. WILL NOT MOVE. THE VEHICLE WAS STATIONARY ON MY PROPERTY.
Nov 29, 2017
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
MI VEHICULO ESTA CON EL DASHBOARDS DERRETIDO ME AFECTA EL REFLEJO DE ESTE CUANDO MANEJO.LLEVO YA 6 MESES ESPERANDO A QUE LA COMPAA ME LO CAMBIE Y NADIE SE QUIERE HACER RESPONSABLE DE ESTO. NECESITO QUE ME AYUDEN YO COJO A DIARIO EXPRESSWAY Y ME DA MUCHO MIEDO TENER UN ACCIDENTE PRODUCTO DE ESTE PROBLEMA PUES ME MOLESTA A LA HORA DE MANEJAR , POR FAVOR AYUDENME, GRACIAS
Oct 23, 2017
VISIBILITY/WIPER
1 complaint
MELTING DASHBOARD CAUSING GLARE ON FRONT WINDSHIELD
Oct 16, 2017
WHEELS
1 complaint
THIS IS A COMPLAINT ABOUT THE MILESTAR TIRES, NOT THE CAR. I HAVE MILESTAR MS 932 TIRES AND THESE TIRES HAVE ABOUT 5,000 MILES ON THEM. I WAS DRIVING ABOUT 65 MPH ON THE FREEWAY WHEN THE TREAD OF THE FRONT DRIVER-SIDE TIRE SEPARATED FROM THE REST OF THE TIRE. THE TREAD WAS WHIPPING AROUND AND CAUSED EXTENSIVE DAMAGE TO THE FRONT WHEEL WELL AND I LOST MY BRAKE FLUID. I WAS LUCKY THAT NO ONE IN THE CAR WAS INJURED. I DON'T THINK I HIT A FOREIGN OBJECT OR A POTHOLE. I WENT TO THE TIRE RETAILER TWICE BUT HE DIDN'T DO ANYTHING. I SENT A LETTER AND AN E-MAIL TO TIRECO, THE PARENT COMPANY OF MILESTAR, BUT THEY NEVER RESPONDED EITHER. THANK YOU.
Jul 02, 2017
STEERING,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
I HAVE REPLACED THE LOW BEAM BULBS 2 TIMES SINCE I GOT THE CAR 2/2014. IT'S CRAZY CAUSE ONCE GOT OUT .THEN YOU CAN HIT IT AND IT WON'T COME BACK ON ONLY FOR LIKE A WEEK OR SO THEN THE OTHER SIDE GOES OUT NOW I'M DRIVING AROUND TOWN WITH NO HEADLIGHTS ONLY GOT HIGH BEAMS SOUNDS LIKE THE STEERING WHEEL IS ABOUT TO FALL OFF OR THE POWER STEERING PUMP IS ABOUT TO GO OUT REPLACE THE BRAKES 2 TIMES ALREADY SINCE I'VE HAD THE CAR JUST TERRIBLE
Apr 25, 2017
ENGINE
1 complaint
WHILE VEHICLE IS IN MOTION THE GEAR INDICATOR ON THE DASH I WILL FLASH IN AND OUT. WHEN THE LIGHT GOES OUT THE VEHICLE WILL STALL AND WHEN IT COMES BACK ON THE VEHICLE WILL REV UP CAUSING AN UNSAFE SPEED. THE ECM WAS REPLACED AND TWO MONTHS LATER THE PROBLEM STILL PERSISTS. THE DEALER CANNOT FIND ANYTHING WRONG
Feb 10, 2016
ENGINE AND ENGINE COOLING
1 complaint
TL* THE CONTACT OWNS A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 55 MPH, AN ABNORMAL SOUND EMITTED FROM THE ENGINE COMPARTMENT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE CATALYTIC CONVERTER SEAL RING NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Oct 24, 2014
FUEL SYSTEM, GASOLINE
1 complaint
GAS TANK VENT CLOGS BECAUSE OF SPIDER WEBS AND CAUSES GAS TANK TO LEAK. *TR
Apr 05, 2014
SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE UNOCCUPIED, THE VEHICLE ROLLED AWAY AND CRASHED INTO A WALL WHILE THE EMERGENCY BRAKE WAS ENGAGED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE HAD DIFFICULTY STARTING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Apr 11, 2013
Frequently Asked Questions
How many problems does the 2012 MAZDA Mazda6 have?
The 2012 MAZDA Mazda6 currently has 97 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 MAZDA Mazda6?
The most common problems reported for the 2012 MAZDA Mazda6 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 MAZDA Mazda6 problem data come from?
All problem and complaint data for the 2012 MAZDA Mazda6 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - MAZDA Mazda6
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2001 Problems
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