2002 MAZDA MPV Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
125
Complaints Reported
Complaints by Component
POWER TRAIN
58 complaints
TRANSMISSION FAILED, COMPLETELY DISENGAGED. NO WARNING. HAD TO BE TOWED. REQUIRED A $2500.00 COMPLETE OVERHAUL. VERY LOW MILES ON THIS VEHICLE, ALWAYS PROPERLY MAINTAINED. *TR
Jan 16, 2014
DRIVING ON HIGHWAY WITH MY FAMILY WHEN MY MPV WOULDN'T SHIFT SO I COULD PASS A TRUCK. THEN IT STARTED TO LOSE SPEED. WOULD DEPRESS GAS PEDAL AND THE ENGINE WOULD REV BUT NO SPEED. HAD TO PULL OVER TO BREAKDOWN LANE WHICH BECAME A VERY DANGEROUS SITUATION. WE ARE LUCKY WE DIDN'T CAUSE AN ACCIDENT. MPV WOULD NOT WORK IN DRIVE, REVERSE, 3 OR 2 GEARS. WE WERE STRANDED ON THE HIGHWAY AND HAD TO BE TOWED BACK HOME. DIAGNOSIS: TRANSMISSION GONE. THIS IS A COMMON PROBLEM WITH THE MPV AND SHOULD BE ADDRESSED. HAVE HAD SHIFT PROBLEMS IN THE PAST WHERE DEALER JUST RESETS THE CODES. I WON'T HAVE IT FIXED. I HAVE LOST CONFIDENCE IN THIS MANUFACTURER. *TR
Aug 23, 2012
TRANSMISSION FAILED IN 2008, HAD IT REPLACED AND IT FAILED AGAIN IN TWO WEEKS. VAN DROVE FINE UNTIL SUMMER 2011, WHEN I NOTICED TRANSMISSION PROBLEMS AGAIN. TOOK THE VAN TO A DEALERSHIP TO HAVE IT FIXED AGAIN, BUT WAS TOLD THERE WAS NOTHING WRONG WITH IT. FINALLY, ON 14 MARCH 2012, THE TRANSMISSION STOPPED PULLING AND WILL NOT ENGAGE PAST 2ND GEAR. THIS IS THE THIRD TRANSMISSION AT A COST OF $2700 EACH, PUTS A BIG STRAIN ON A FAMILY. THIS ISSUE NEEDS TO BE RECALLED AND MAZDA NEEDS TO BE HELD ACCOUNTABLE. *TR
Mar 16, 2012
TL* THE CONTACT OWNS A 2002 MAZDA MPB. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE GEAR SELECTOR LEVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 96,000.
Jun 20, 2011
TL*THE CONTACT OWNS A 2002 MAZDA MPV. THE CONTACT STATED THAT THE TRANSMISSION HAD BEEN SLIPPING ON AND OFF FOR THE PAST TWO YEARS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 136,000.
Apr 04, 2011
+ 53 more complaints for this component
ENGINE AND ENGINE COOLING
17 complaints
2000-2003 MAZDA MPV MODELS HAVE A COOLANT SEEPAGE FROM REAR HEATER PIPE WHICH CAN CAUSE SEVERE ENGINE FAILURE AND TRAFFIC HAZARD DUE TO NON-DRIVABLE VEHICLE. MAZDA MPV 2002 WAS FOUND TO HAVE A COOLANT LEAK IN REAR HEATER PIPES AND WAS TAKEN TO MAZDA REPAIR CENTER. MAZDA ADVISED A VEHICLE SHOULD NOT BE RUN WITHOUT COOLANT SINCE IT CAN DAMAGE THE ENGINE, AND REPLACED THE LINES FOR A COST OF $1000 (PARTS + LABOR). MPV WAS DRIVEN 18 MILES AFTER COMPLETED REPAIR, THEN THE ENGINE SUFFERED A COMPLETE FAILURE IN TRAFFIC AND VEHICLE STOPPED IN THE MIDDLE OF AN INTERSECTION, POSING A DANGER TO MPV PASSENGERS AS WELL AS OTHER VEHICLES. MAZDA REPAIR CENTER CLAIMS THE ENGINE FAILURE IS DUE TO DRIVING WITH LOW/NO COOLANT PRIOR TO REPAIR. REGARDLESS, IF THE ENGINE FAILURE WAS DUE TO A FAILED REPAIR OR DUE TO THE REASON MAZDA STATES, THIS IS A KNOWN PRODUCT DEFECT BY MAZDA THAT SHOULD BE ISSUED AS A RECALL NOTICE TO ALL AFFECTED MPV OWNERS. MAZDA HAS ISSUED A TECHNICAL SERVICE BULLETIN (US BULLETIN NO: 07-002/05) STATING THAT WARRANTY REPAIR IS APPROVED ONLY IF THE VEHICLE EXHIBITS COOLANT LEAKAGE AND THE VEHICLE IS WITHIN THE EXTENDED 7-YEAR WARRANTY FROM VEHICLE IN-SERVICE DATE. TSB REFERENCE: HTTP://MAZDA5CLUB.COM/TSB.PHP?ID=168 THIS KNOWN PRODUCT DEFECT SHOULD BE ISSUED AS A RECALL NOTICE FOR ALL AFFECTED MAZDA MPV MODELS DUE TO THE HIGH RISK THAT COMPLETE ENGINE FAILURE POSES WHILE OPERATING THE VEHICLE IN TRAFFIC. *TR
Jan 08, 2009
LOUD TAPPING NOISE EXISTED FOR SEVERAL MONTHS, SOUNDED LIKE A VALVE TAPPING. PROBLEM WAS A CRACKED EXHAUST MANIFOLD. DEALER FOUND CRACKED MANIFOLD AND A STRIPPED ATTACHING BOLT. BOTH WERE REPLACED. MANUFACTURER SUBSEQUENTLY REPAID ME FOR COST OF PARTS. I PAID LABOR. *TR
May 15, 2008
ENGINE WAS RUNNING ROUGH AND MISFIRED. ONE DEALER SAID THIS WAS A TRANSMISSION MODULE. AFTER KEEPING IT FOR SEVERAL DAYS AND SAID THE SPARKS NEEDED ADJUSTING, WAITED ON THE TRANSMISSION MODULE BECAUSE IT WAS RUNNING FINE. THEN IT STOPPED SUDDENLY IN SNOWY WEATHER, TOWED, I WAS LEFT STRANDED FOR 2 HOURS IN COLD WEATHER, BATTERY REPLACED, 2 MONTHS LATER IT WAS RUNNING EXTREMELY ROUGH AND MISFIRED. A NEW DEALER SAID IT WAS NOT THE TRANSMISSION MODULE BUT THE COILS AND ALL WOULD NEED TO BE REPLACED FOR A $1,000. THEY SAID 3 WERE BAD, BUT IF THEY REPLACED THOSE THEY WOULD BE BACK REDOING THE OTHERS WITH IN A FEW WEEKS. CAR HAD 56,000 MILES ,BUT WAS PAST WARRANTY DATE NOT WARRANTY MILEAGE. THIS SEEMED TO BE WHAT WAS WRONG ALL ALONG. I UNDERSTAND THE CATALYTIC CONVERTER MIGHT GO DUE TO THIS PROBLEM. I HAVE HEARD THAT COILS SHOULD NOT HAVE TO BE REPLACED AT THIS POINT.*AK
Jul 17, 2007
TL*- THE CONTACT OWNS A 2002 MAZDA MPV. THE CONTACT STATED THAT THE ELBOW FITTING CONNECTED TO THE INTAKE MANIFOLD DEVELOPED A TEAR WHICH CAUSED A VACUUM LEAK IN THE ENGINE AND MADE THE BRAKES LOSE VACUUM ASSIST. THE CONTACT HAD THE VEHICLE TAKEN TO THE DEALER WHERE HE FOUND THAT THERE WAS A RECALL FOR THIS PART THAT WAS GOOD UP TO 70000 MILES. THE CONTACT STATED HE WAS NOT NOTIFIED OF THE RECALL. *AK
Jan 24, 2007
2002 MAZDA MPV STALLED UNEXPECTEDLY. *TS THE CONSUMER STATED THE ENGINE WOULD JUST SHUT DOWN WITHOUT ANY WARNING LIGHTS. *JB
Dec 06, 2005
+ 12 more complaints for this component
ELECTRICAL SYSTEM
5 complaints
I'M EXPERIENCING MISFIRE WITH THE 2002 MAZDA MPV. THE ENGINE COILS ARE THE CULPRIT. THIS IS A COMMON PROBLEM WITH MANY MPV OWNERS AND IS A MANUFACTURE DEFECT. IT CAUSES THE ENGINE TO JERK AND LOSE POWER AND CONSUME MORE GAS. SOME REPORTED THIS ISSUE WITH ONLY 25,000 MILES AND MINE IS AROUND 47,000. I BELIEVE THIS SHOULD BE A RECALL FOR THIS IS A COMMON OCCURRENCE. *JB
Jul 19, 2007
(2) OF THE BACK (3) IGNITION COILS FAILED, CAUSING THE MINIVAN TO MISFIRE AND RUN POORLY. THE MINIVAN HAS 24,000 MILES ON IT. THE COILS HAVE BEEN REDESIGNED, SINCE THERE WAS A DESIGN FLAW. MY MINIVAN IS ALMOST (5) YEARS, SO IT IS OUT OF WARRANTY. MANY OTHER MAZDA MPVS HAVE HAD THE SAME PROBLEM RECENTLY. *TR
Jul 14, 2007
ENGINE WAS HESITATING DURING ACCELERATION CAUSING DIFFICULTY IN DRIVING, ESPECIALLY MERGING INTO TRAFFIC. PROBLEM GOT WORSE AS ENGINE HEATED UP. DEALER DIAGNOSED PROBLEM AS A BAD COIL BUT COULD NOT DETERMINE WHICH OF THE 6 COILS WERE FAULTING. DEALER FINALLY GAVE IN AND REPLACED THEM FOR NO CHARGE AFTER I COMPLAINED TO CORPORATE. POSSIBLE RECALL ITEM?
Jun 30, 2005
CAR CAUGHT ON FIRE WHILE DRIVING. MAZDA 2002 MPV MINIVAN. *AK
Jan 06, 2004
DRIVING VAN ON MAJOR HWY (H-2 FREEWAY) AT 50MPH, SUDDENLY A DECREASE IN POWER AND ENGINE DIED . PRIOR TO THE ENGINE INCIDENT, NOTICED MY DASHBOARD GOT FAIRLY HOT AND RADIATED HEAT IN THE INTERIOR AREA.*AK
Sep 21, 2002
AIR BAGS
4 complaints
2002 MAZDA MPV. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT BEING ON. *SMD THE CONSUMER WAS INFORMED HIS VEHICLE IDENTIFICATION NUMBER, WAS NOT INCLUDED IN THE RECALL.
Aug 19, 2013
TL* THE CONTACT OWNS A 2002 MAZDA MPV. WHILE TRAVELING 45 MPH THE VEHICLE CRASHED INTO THE SIDE OF ANOTHER VEHICLE. NONE OF THE AIRBAGS DEPLOYED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT INSPECTED FOR THE AIR BAG FAILURE OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 172,000. UPDATED 07/06/12 *BF
May 24, 2012
I WAS JUST SETTING IN MY 2002 MAZDA MPV ES AND WITH THE KEY TURNED TO ON SPOT NOT TO START THE VEHICLE SO THAT I COULD PUT DOWN MY WINDOW. AFTER A MINUTE OR SO MY SRS AIRBAGS IN MY DRIVER SEAT AND PASSENGER SEAT DEPLOYED WITHOUT ANY WARNING. INJURY TO MYSELF WAS MODERATE. MY BIGGEST DISAPPOINTMENT IS THAT MAZDA WOULD NOT HELP ME AT ALL AND SUGGESTED I TURN IT INTO MY INSURANCE UNDER COMP. INSURANCE IS ONLY TAKING CARE OF THE DAMAGE FROM THIS DEFECTIVE PRODUCT AND I HAVE TO PAY OUT OF POCKET TO HAVE THE OTHER AIRBAGS CHECKED FOR SAFETY. I BOUGHT MY VEHICLE NEW AND NEVER HAD BEEN IN ANY ACCIDENT. *TR
Apr 28, 2008
WHILE DRIVING, THE CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION AT 35 MPH. THE CONSUMER'S VEHICLE HIT THE OTHER VEHICLE IN THE DRIVER'S SIDE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CONSUMER WAS INJURED. *AK *SC
Nov 30, 2004
TIRES
4 complaints
TIRE VALVE STEMS ALL FOUR ,CAUSED TWO FLAT TIRES AND TWO VALUE STEM CREAKING, 13 MONTHS OLD, SUMITOMO TIRES P21560H16 FROM SEARS. I WAS TOLD IT WAS DRY ROT, I TOLD THE MDG. HE WAS FULL OF B.S. . I HAD MIDAS REPLACE ALL FOUR VALUE STEMS. *TR
Aug 04, 2008
CONSUMER SUPPORT OF THE TIRE PRESSURE MONITORING SYSTEMS ON THE 2002 MAZDA MPV. *MR *SC
Aug 18, 2005
WHILE DRIVING ON RT. 95 FROM NJ TO BALTIMORE AT 65 MPH, TIRE LOCATED AT REAR DRIVER SIDE EXPLODED. VEHICLE STARTED QUAKERING AFFECTING VEHICLE'S DIRECTION AND CONTROL. THE BROKEN TIRE WAS REPLACED BY AN EMERGENCY SPARE TIRE. TIRE'S INFORMATION: DUNLOP SP 40 205/65 R15 94S M+S
Jul 13, 2005
NOTICED BULGE ON SIDEWALL OF TIRE. REPLACED TIRE TO PREVENT TIRE FAILURE AND POSSIBLE ACCIDENT/CASUALTIRES. DT
Nov 28, 2002
STRUCTURE
4 complaints
THE LIFTGATE DAMPER PIVOT BOLT BROKE, CAUSING THE LIFTGATE TO FALL ON MY HEAD. IT ONLY FELL A COUPLE OF INCHES BECAUSE OF MY HEIGHT. I SEE THERE IS A RECALL IN CANADA FOR THIS EXACT SAME ISSUE. I CALLED MAZDA - THEY STATED MY CAR WAS NOT COVERED BY THE RECALL. I SAVED THE OLD PART. I REPLACED THE 2 DAMPERS AND BOLTS - ABOUT 160.00 IN PARTS. BELOW IS THE CANADIAN RECALL NO: 2905L, DATE : 04/2005, MODEL: MAZDA MPV 2000-2004. SUBJECT: LIFTGATE STAY DAMPERS AND STUD BOLT REPLACEMENT. SUMMARY: NOTE: THIS RECALL IS APPLICABLE TO CANADIAN VEHICLES ONLY. ON CERTAIN VEHICLES, THE LIFTGATE STAY DAMPERS AND STUD BOLTS MAY RUST AND STICK TOGETHER, CAUSING THE STUD BOLTS TO BREAK OFF. IN THE WORST CASE, THIS CONDITION MAY ALLOW THE LIFTGATE TO SUDDENLY DROP DURING OPENING OR CLOSING, INJURING THE OPERATOR. CORRECTION: DEALERS WILL REPLACE THE LEFT AND RIGHT DAMPERS AND STUD BOLTS. *AK
Jun 26, 2007
WHEN RAISING THE REAR LIFT GATE DOOR, ONE OF THE BOLTS THAT SECURES THE LIFTING PISTON TO THE VAN BROKE AND THE LIFT GATE FELL. THE PERSON LIFTING THE DOOR WAS ABLE TO GET OUT OF THE WAY SO NO ONE WAS INJURED. I CONTACTED MY MAZDA DEALER TO REPORT IT TO MAZDA BUT THE SERVICE MANAGER TALKED ME INTO LETTING THEM REPLACE BOTH PISTONS NO CHARGE. THE BOLT THAT BROKE WAS RUSTED AND SO WAS THE OTHER ONE. I THINK THEY SHOULD INSPECT ALL VEHICLES AND REPLACE THEM. *JB
Jun 26, 2006
CONSUMER CALLED COMPLAINING ABOUT ELECTRICAL DOOR PROBLEMS. CONSUMER WAS PUTTING HER CHILD IN VEHICLE AND HER WRIST HIT THE ELECTRONIC SYSTEM THAT CAUSED THE DOOR TO CLOSE PARTIALLY, AND IT GAVE HER AN ELECTRICAL SHOCK WHICH BRUISED HER WRIST. DEALER WAS CONTACTED, AND MECHANIC AT DEALER TOLD HER THAT IT WAS NORMAL ,THAT HE ALWAYS GETS A SHOCK WHEN USING ANY TYPE OF METAL TOOLS. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL.*AK
Aug 27, 2003
WHILE EXITING THE VEHICLE, CONSUMER'S STAINLESS STEEL WRISTWATCH TOUCHED THE THREE PRONGS THAT PROTRUDED FROM THE DOOR OPENING AT THE POINT WHERE THE AUTOMATIC SIDE DOORS CLOSE. CONSUMER WAS ELECTROCUTED AND LATER REALIZED HER WRIST HAD BURNED. CONSUMER IS CONCERNED THAT A SMALL CHILD WITH METAL IN THEIR HAND OR AN AGED PERSON WITH A HEART CONDITION MIGHT FIND THEMSELVES INJURED IN THE SAME WAY. DEALERSHIP WAS NOTIFIED OF INCIDENT. *TT
Sep 12, 2002
SEAT BELTS
3 complaints
THE DRIVERS SEATBELT CLASP OR BUCKLE REFUSES TO ACCEPT THE STEEL TAB, AND WILL NOT LOCK. *TR
May 20, 2014
DRIVER'S SIDE SEAT BELT LATCH WILL NOT READILY ENGAGE. REQUIRES MULTIPLE AND FORCEFUL ATTEMPTS TO GET THE SEAT BELT LOCKED. *TR
Feb 19, 2008
SEAT BELT FAILS TO LATCH, MAKING IT UNUSEABLE. *NM
Nov 14, 2005
VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 2002 MAZDA MPV. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE ACTUATOR CABLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 04V234000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Apr 16, 2014
WAS DRIVING DOWN THE STREET WITH CRUISE CONTROL ON AND SET. COMING UP TO RED LIGHT. HIT CANCEL ON CRUISE LEVER AND IT DID NOT DISENGAGE. THE TURNED IT OFF WITH THE BUTTON. LIGHT WENT OFF BUT WAS STILL ENGAGED. I ALSO WAS APPLYING THE BRAKES IN A PANIC.....STILL NOT DISENGAGING. PUT CAR IN NEUTRAL.....ENGINE RPMS WENT TO REDLINE...I THEN TURNED IGNITION OFF BEFORE CRASHING INTO THE CARS STOPPED AT THE LIGHT......VERY VERY SCARY. SAW RECALL AND OTHER PEOPLE WITH EXACT SAME PROBLEM. CALLED MAZDA AND WAS TOLD MY VEHICLE WAS MANUFACTURED 3 MONTHS AFTER THE DATES ON THE RECALL....THEREFORE NOT THEIR PROBLEM. HOW CAN THEY SAY VEHICLES MADE 3 MONTHS BEFORE ARE UNSAFE BUT OTHER ONES ARE NOT.....ISN'T IS POSSIBLE THEY GOT THE DATES OF MANUFACTURE WRONG? I A PERSONS LIFE NOT WORTH FIXING THIS KNOW ISSUE??? *TR
Mar 13, 2012
THE ACCELERATOR BECAME STUCK, THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
Apr 02, 2003
EXTERIOR LIGHTING
3 complaints
I AM THE OWNER OF A 2002 MAZDA MPV WITH APPROXIMATELY 36,000 MILES . ON THE EVENING OF FEBRUARY 16, 2011 WHILE DRIVING HOME WITH MY DAUGHTER IN THE CAR THE RIGHT FOG LIGHT STARTED A FIRE IN THE BUMPER. THERE WAS A RECALL ISSUED FOR THIS MANY YEARS AGO FOR THIS EXACT PROBLEM. AT THE TIME OF THE RECALL, I DID BRING MY CAR IN AND SUPPOSEDLY THE PROBLEM WAS CORRECTED. HOWEVER, GIVEN WHAT HAS OCCURRED LAST NIGHT I STRONGLY BELIEVE THAT THE PROBLEM WAS NOT CORRECTED, DESPITE WHAT THE RECORDS WITH MAZDA SAY. I FEEL THERE WAS SIGNIFICANT NEGLIGENCE IN THE ATTEMPT TO REPAIR THIS UNDER THE RECALL AS THE EXACT PROBLEM THE RECALL WAS SAID TO FIX HAS ACTUALLY OCCURRED. I HAVE CONTACTED FRANK AT MAZDA 800-222-5500 EXTENSION 1154 AND HE IS REFUSING TO HELP ME WITH THIS MATTER. I HAVE ALSO CONTACTED A LOCAL DEALERSHIP, AND THEY ALSO REFUSE TO HELP ME WITH THIS MATTER. THIS IS A HUGE SAFETY ISSUE THAT WAS NOT CORRECTED PROPERLY AND HAS CAUSED DAMAGE TO MY CAR AND THERE IS STILL POTENTIAL FOR ADDITIONAL HARM AS THE OTHER FOG LIGHT MAY STILL BE AT RISK. I AM REACHING OUT TO YOU FOR HELP IN CORRECTING THIS MATTER BY HAVING MAZDA TAKE FULL RESPONSIBILITY. I HAVE DONE RESEARCH ON LINE AND FOUND ANOTHER SUCH OCCURRENCE THAT HAPPENED TO DRIVER ON 9/16/2010. *TR
Feb 16, 2011
TL*THE CONTACT OWNS A 2002 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING 5 MPH A PEDESTRIAN ADVISED THE CONTACT THAT THE LEFT FRONT BUMPER WAS ON FIRE. THE CONTACT PULLED OVER AND CALLED THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND THEN TO THE INSURANCE COMPANY. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT THEY WOULD NOT ADDRESS THE PROBLEM. THE DEALER ALSO STATED THAT THEY ALREADY PERFORMED THE FOLLOWING RECALL ON THE VEHICLE ; NHTSA CAMPAIGN ID NUMBER: 03V206000 COMPONENT: EXTERIOR LIGHTING:FOG LIGHTS . THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 110000. UPDATED 12/29/10 *BF UPDATED 01/03/11
Sep 23, 2010
2002 MAZDA MPV LX CAUGHT ON FIRE DUE TO THE DRIVER'S SIDE FOG LIGHT ON 8/26/03. WE HAD RESPONDED TO A RECALL PUT OUT BY MAZDA AND TOOK OUR VAN TO FIRST TEAM MAZDA IN CHESAPEAKE, VA THIS PAST JUNE 2003. WE HAD THE RECALL WORK DONE AND ACTUALLY HAD A PROBLEM WITH THE PASSENGER SIDE FOG LIGHT BEING DISLODGED WHENEVER WE TOOK IT IN . AS FAR AS WE KNEW, THE PROBLEMS WERE CORRECTED. AT ANY RATE, WE ARE NOW CONCERNED WITH THE SAFETY ISSUE OF THESE FOG LIGHTS. WHEN WE CONTACTED MAZDA CUSTOMER SERVICE, WE WERE TOLD THAT THEY HAD NOT HEARD OF ANY MPV ACTUALLY CATCHING ON FIRE AND HAVE PROCEEDED TO "CREATE A FILE" ON OUR ISSUE. WOULD REALLY LIKE SOME FEEDBACK ON WHY WE WERE THE ONES WHO HAPPENED TO EXPERIENCE A FIRE. WE HAVE THE OLD PARTS AND HAVE A CLAIM GOING WITH USAA. AT THIS POINT, WE ARE RATHER LEARY ABOUT DRIVING A VAN THAT MAY CATCH ON FIRE AGAIN. PLEASE HELP US GET THE WORD OUT ON THIS HAZARD. *NLM
Aug 26, 2003
SEATS
3 complaints
TL*THE CONTACT OWNS A 2002 MAZDA MPV. WHILE DRIVING 45 MPH, THE DRIVER SEAT FRAME BROKE DUE TO A FAULTY STRUCTURAL PIVOT. THE CONTACT STATED THAT THE ENTIRE SEAT WAS LOOSE. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 64,000.
Aug 29, 2007
FRONT DRIVERS SEAT SEPARATED FROM FRAME. *NM
Sep 28, 2006
STARTING IN 06/04 WHENEVER ONE OF MY CHILDREN SITS IN THE REAR DRIVER SIDE PASSANGER SEAT THEY BECOME SICK COMPLAINING OF FEELING SICK IN THE STOMACH AND CRYING. MY YOUNGEST HAS VOMITED. WE HAVE HAD THE MAZDA MPV 2002 FOR TWO YEARS IN SEPTEMBER AND HAVE NEVER HAD THIS PROBLEM. THESE CHILDREN HAVE NEVER COMPLAINED OF FEELING SICK IN THE CAR BEFORE. IF WE KEEP ALL THE WINDOWS DOWN THEY DON'T GET SICK. WE TOOK THE CARE TO THE DEALERSHIP AND THEY TESTED IT FOR FUMES SAYING THEY FOUND NOTHING. *AK
Aug 16, 2004
ENGINE
2 complaints
TL* THE CONTACT OWNS A 2002 MAZDA MPV. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WOULD ALSO NOT ACCELERATE PROPERLY AND SHOOK WHILE IDLING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE COIL PACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Apr 28, 2015
TL* THE CONTACT OWNS A 2002 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Apr 18, 2014
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
AT 72K, TRANSMISSION FAILED WHILE DRIVING AT HWY SPEEDS. TRANSMISSION WENT INTO NEUTRAL ON ITS OWN. HAD TO REPLACE TRANSMISSION. ALSO ALL 6 COILS HAVE BEEN REPLACED. 1 FAILED AT APPROX. 38K, 2ND AT 50K, THE REMAINING AT 72K. *TR
Jan 02, 2009
COMPLETE AND IMMEDIATE FAILURE OF TRANSMISSION ON HIGHWAY GOING 65 MPH OF 2002 MAZDA MPV WITH 39167 MILES FOLLOWED BY FAILURE OF FAILURE OF IGNITION COIL. MAZDA DID OFFER TO GO IN WITH HALF OF THE CHARGE AT $1624.27. IGNITION COIL WAS A 396.03 CHARGE *JB
Aug 19, 2007
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
TL*THE CONTACT OWNS A 2002 MAZDA MPV. AS SOON AS THE WARRANTY EXPIRED, THE CONTACT EXPERIENCED FAILURES WITH HER VEHICLE. THE DEALER STATED THAT THE VEHICLE HAD MAJOR ENGINE FAILURE. SINCE THE SUMMER OF 2007, THE ENTIRE VEHICLE VIBRATES WHEN DRIVING 40-50 MPH AND STALLS WHEN APPROACHING A STOP. THE VEHICLE IS ABLE TO BE RESTARTED. THE DEALER STATED THAT CYLINDER THREE WAS MISFIRING AND INFORMED THE CONTACT THAT NEWER MODELS HAVE BEEN UPGRADED. WHEN THE VEHICLE STALLED, THE CHECK ENGINE LIGHT ILLUMINATED, BUT THERE WAS NO BRAKE OR STEERING FAILURE. THE CONTACT ALSO SMELLED ROTTEN EGGS IN THE PASSENGER COMPARTMENT. THE TRANSMISSION WAS REPAIRED AND THE CATALYTIC CONVERTER WAS REPLACED, IN ADDITION TO OTHER SMALL FAILURES. THE VEHICLE BEGAN RUSTING WITHIN THE FIRST YEAR OF BEING PURCHASED. THE VIN, PURCHASE DATE, ENGINE SIZE, NUMBER OF CYLINDERS, TRANSMISSION TYPE, POWERTRAIN, AND FUEL SYSTEM WERE UNKNOWN. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 7,000.
Feb 11, 2008
THE TRANSMISSION "BUCKS" WHEN SHIFTING OUT OF FIRST GEAR. THIS HAPPENS MAINLY AFTER ACCELERATING, LETTING YOUR FOOT OFF THE GAS, AND THEN RE-ACCELERATING. THE CAR HAS BEEN IN SEVERAL TIMES FOR THE SAME ISSUE, AND IT CONTINURES TO OCCUR. THE DEALERSHIP DOES NOT CONSIDER THIS A WARRANTY ISSUE, THOUGH WE HAVE HAD THE SAME PROBLEM WITH THE CAR SINCE WE THE 2ND WEEK WE OWNED THE VEHICLE. IT SHOULD BE NOTED THAT THERE HAVE BEEN A NUMBER OF TRANSMISSION "UPDATES" THAT THE VEHICLE HAS GONE THROUGH AS PART OF SERVICE. IN ADDITION THERE IS A SULFUR SMELL EMITTED BY THE EXHAUST SYSTEM. WE WERE TOLD TO CHANGE TO "GOOD GAS" WHICH WE DID AND WE CONTINUE TO HAVE THE SMELL. WE WERE THEN TOLD THAT MAZDA WOULD NOT LOOK AT THIS PROBLEM AGAIN UNTIL THE VEHICLE HAD 10K MILES ON.
Jul 31, 2003
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
MY WIFE WAS DRIVING MAZDA MPV VAN WHICH IS 2002 MODEL. SHE WAS DRIVING AT ABOUT 20-25 MPH AND TRIED TO APPLY THE BRAKES WHEN SHE SAW ANOTHER CAR APPROACHING THE ROAD; THE BRAKES DID NOT ENGAGE AND SHE STARTED HEARING SOME HEAVY SOUND COMING FROM ENGINE. THE VAN CONTINUED TO ACCELERATE AND SHE HAD TO TAKE WIDE TURN TO GO RIGHT ON ANOTHER ROAD. MY WIFE TRIED TO APPLY BRAKES SEVERAL TIMES BUT VAN WAS STILL ACCELERATING AND REACHED ABOUT 35-40 MPH OR HIGHER. SHE HAD TO CRASH THE VAN IN THE TREES WHICH WERE THERE IN THE MIDDLE DIVIDER SECTION OF THE ROAD. TWO TO THREE TREES GOT BROKEN BEFORE THE VAN GOT STUCK IN ONE OF THE TREES AND THEN STOPPED. DURING THIS CRASH, FRONT TIRES GOT BURST, FRONT OF THE VAN GOT TOTAL DAMAGE, MIDDLE SECTION OF THE VAN ALSO GOT DAMAGED AND MY WIFE GOT NECK AND BACK INJURIES. THE VAN IS CURRENTLY LOCATED IN THE LIBERTY MUTUAL INSURANCE COMPANY WAREHOUSE IN SACRAMENTO. *TR
Mar 09, 2010
POWER TRAIN,EQUIPMENT
1 complaint
THIS COMPLAINT IS ABOUT PART DESIGN DEFECTS FOR 2002 MAZDA MPV. OVER YEARS, I WAS STRUGGLING TO SOLVE ENGINE LIGHT-ON WHICH TOOK PLACE EVERY ONCE WHILE. RECENTLY, THE THING GOT WORSE - ENGINE IDLE ROUGH, ENGINE LACK OF POWER, JERKING AT LOW RPM. AFTER LONG TIME STRUGGLE, I'VE FINALLY FOUND THE PROBLEM, WHICH WAS CAUSED BY A PCV HOSE FAILURE. I'VE NEVER THOUGHT IT WAS A PCV HOSE PROBLEM, BECAUSE THE ORIGINAL PCV HOSE (PART # AJ51-13-89) HAS BEEN RECALLED BY MAZDA AND REPLACED BY NEW ONE (PART # AJ51-13-89YA, IT LOOKS LIKE REVISION A) BACK TO YEARS AGO. I'VE THOUGHT MAZDA HAS SOLVED THE PROBLEM. OBVIOUSLY, IT?S NOT YET. THIS TIME THE PCV HOSE HAS FAILED AGAIN, AND IT'S SO WEAK THAT THE HOSE COLLAPSED AGAIN UNDER VACUUM PRESSURE. TO FIX THE PROBLEM, I ORDERED A NEW HOSE, PART # AJ51-13-89YB. IF YOU LOOK AT THE PART # CAREFULLY, YOU CAN INFER THAT MAZDA HAS REALIZED THAT THEIR REVISION A HOSE DIDN'T?T WORK, WHICH WAS USED TO REPLACE THE ORIGINAL UNDER RECALL # 2204H, BECAUSE THEY HAVE RE--DESIGNED REVISION B HOSE. IT?S CLEARLY THAT THE ORIGINAL HOSE AND REVISION A HAD DESIGN DEFECTS. HOWEVER, THEY HAVEN?T ISSUE A RECALL TO REPLACE REVISION A YET THIS TIME. MAZDA SHOULD REALLY RECALL THIS PCV HOSE AGAIN. THE THING IS EVEN BAD TO CUSTOMERS. BECAUSE THE DESIGN DEFECTS AND UNCERTAINTY OF THE PART MAKE THE HOSE REALLY SPECIAL, NO RETAIL STORES CARRY THIS HOSE. THE ONLY PLACE YOU CAN FIND IT IS AT MAZDA DEALERSHIP, AND IT COSTS $67, MUCH MORE EXPENSIVE. IT?S JUST A RUBBER HOSE, USUALLY A COUPLE OF DOLLARS. I CALLED THE MAZDA USA, THEY TOLD ME SINCE THE ORIGINAL RECALL WAS PERFORMED ON MY VAN, I HAVE TO PAY FOR THIS REPAIR. I DID SOME RESEARCH ON THIS ISSUE, LOT OF MAZDA OWNERS HAVE THIS PROBLEM, AND I DON'T KNOW HOW MANY OWNERS REPORTING THIS ISSUE.HTTP://FORUM.MPVCLUB.COM/VIEWTOPIC.PHP?T=17546. *TR
Mar 24, 2009
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
MY 2002 MPV SUFFERED A COMPLETE TRANSMISSION FAILURE AT ABOUT 75K MILES, STALLING OUT IN MORNING TRAFFIC AND NEEDING TO BE PUSHED FROM THE ROAD. THE TRANSMISSION OCCASIONALLY KICKED WHEN SHIFTING SINCE THE CAR WAS NEW. I CALLED MAZDA, WHICH REFUSED TO PAY ANYTHING TOWARD THE REPAIR, SAYING IT HAD RELINQUISHED LIABILITY FOR A VEHICLE SEVERAL YEARS PAST WARRANTY. DESPITE WHAT I SEE IN NHTSA'S COMPLAINT LOG AND ELSEWHERE ON THE NET, MAZDA TOLD ME THAT IT DOES NOT AGREE THAT THE TRANSMISSION ON THE 2002 MPV IS UNUSUALLY PRONE TO FAILURE. IN THE PAST SEVEN MONTHS, THIS MPV HAS NEEDED SEVERAL OTHER EXPENSIVE ENGINE REPAIRS, SOME OF WHICH ALSO REPEATEDLY SHOW UP ON THE NHTSA COMPLAINT LOG: 3 IGNITION COILS, A PCV HOSE, AN IDLE CONTROL VALVE, AND AN OXYGEN SENSOR. THIS IS QUITE A STRING OF EXPENSIVE FAILURES FOR A CAR LESS THAN 7 YEARS OLD. THE DEALER OFFERED TO DO THE TRANSMISSION WORK FOR $3600, ALTHOUGH IT LOOKS LIKE I WILL HAVE IT DONE ELSEWHERE FOR SOMEWHAT LESS. I STRONGLY URGE NHTSA TO REEVALUATE WHETHER A RECALL IS MERITED FOR THE 2002 MPV'S DEFECTIVE TRANSMISSION. *TR THE CONSUMER STATED HE HAD TO HAVE 3 IGNITION COILS, A PCV HOSE, AND IDLE CONTROL VALVE NAS A RIGHT UPPER OXYGEN SENSOR. UPDATED 02/12/09. *JB
Jan 28, 2009
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
SINCE NEW, HESITATES BETWEEN 40-50 MPH, CAUSING SUDDEN LOSS OF POWER, HIGH RPMS BUT NO ACCELERATION. REMOVING FOOT FROM GAS VAN SOMETIMES RECOVERS. HAS HAD TRANSMISSION CONTROL MODULE REPLACED AS A RESULT, THEN IGNITION COILS WERE BLAMED AND THOSE WERE REPLACED ONE BY ONE, SOMETIMES MORE THAN ONCE, THEN COOLANT TEMPERATURE SENSOR WENT, NOW AT 85,000 TRANSMISSION WENT. EACH EVENT STRANDED MY FAMILY BY THE SIDE OF THE ROAD AND CAR HAD TO BE TOWED. *TR
Jul 14, 2008
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
HAD TO REPLACE TWO IGNITION COILS WITHIN 100 MILES OF EACH OTHER, AND AT LEAST ONE OF THE COILS HAS BEEN CAUSING PROBLEMS FOR A YEAR. ALSO, IT LED TO A CATALYTIC CONVERTER MALFUNCTION. *AK
Apr 11, 2007
SUSPENSION
1 complaint
2002 MAZDA MPV TIRES WEAR OUT PREMATURELY.***NO ANSWER REQUIRED***. *MR TIRES HAVE BEEN ROTATED, BALANCED AND ALIGNED. THERE IS OBVIOUSLY SOMETHING WRONG WITH THE FRONT END OF THE VEHICLE. *TT
Aug 12, 2005
WHEELS
1 complaint
THE DRIVER WAS PULLING INSIDE OF THE GARAGE AND WITHOUT WARNING THE DRIVER'S LEFT TIRE BLEW OUT. THE DRIVER WAS ABLE TO CHANGE THE TIRE,BUT NOTICED THAT THE LUG NUTS WOULD NOT COME OFF ON THEIR OWN. THE DRIVER CHANGED THE TIRE WITH A STRUGGLE AND DROVE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM COULD NOT BE DUPLICATED AND THE VEHICLE WAS OPERATING AS DESIGNED. PLEASE FILL IN FURTHER INFORMATION.
Feb 11, 2005
LATCHES/LOCKS/LINKAGES
1 complaint
LEFT (BEHIND DRIVER) REAR AUTO-SLIDING DOOR WILL NOT SHUT. ELECTRIC DOOR FEATURE MUST BE DISABLED & DOOR MUST BE SHUT AND RE-OPENED MANUALLY. IF NOT ABLE TO DUPLICATE PROBLEM FOR MAZDA REPAIRPERSON, THEY WOULD NOT PERFORM SERVICE; BUT PROBLEM WAS SPORADIC & COULD NOT BE PREDICTED. FINALLY THE PROBLEM PERSISTED & LOWER DOOR SWITCH WAS REPLACED. ONE YEAR LATER, PROBLEM IS OCCURRING AGAIN. DOOR TERMINALS WERE CLEANED B/C CONTACTS WERE NOT MAKING GOOD CONNECTIONS. *AK
Jan 27, 2005
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHILE WAITING AT AN INTERSECTION VEHICLE ACCELERATED UNCONTROLLABLY. HOWEVER, CONSUMER WAS ABLE TO APPLY THE BRAKES AND VEHICLE STOPPED COMPLETELY. MECHANIC INSPECTED THE VEHICLE AND DETERMINED THAT TRANSMISSION CONTROL MODULE NEEDED TO BE UPGRADED. HOWEVER, THE PROBLEM RECURRED. *AK
Dec 10, 2004
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
04/02 DRIVING VAN . ENGINE LIGHT/ TRANSMISSION STALL CAR WOULD NOT PULL COMPLETE LOST OF DRIVING A;SO CAME TO A SLOW DOWN ON ITS OWN. 002/03 DRIVING ENGINE LIGHT / ODRIVE SYSTEM LIGHT / DOOR WONT OPEN OFF TRACK
Jan 15, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
I BOUGHT THIS CAR FOR 6 MONTHS, THE ENGINE LIGHT ON TWICE, DIDN'T FIX IT FIRST TIME, THE ADVISOR SAID THE GAS TANK CAP IS NOT CLOSE TIGHT ENOUGHT. COUPLE OF DAYS LATER, THE ENGINE LIGHT IS ONE AGAIN, THIS TIME THEY FOUND CONTROL SYSTEM INCORRECT FLOW, SMALL LEAK, HOSE OFF OF PURGE VALVE AT AIR CLEANER HOUSING. CAR PULLS TO LEFT ON HIGHWAY AND RIGHT ON LOCAL STREET. BROUGHT IN 4 TIME, ADMIT ALIGNMENT ON THE 3RD TIME AND FIX IT, BUT STILL PULL. BROUGHT IN AGAIN THE FOURTH TIME, SAID FOUND NO PULLING PROBLEM. WE COMPLAINT THAT THE CAR OCCASIONALLY JERK WHEN PRESS GAS PADDLE, THE JERK FEELING SIMLIAR TO THE WAY THE CAR GOT HIT IN BEHIND. THEY FOUND NO CODE FOR IT. THE CAR BEEP, THEY CAN'T FIND ANY CODE FOR IT. THERE ARE MANY PROBLEM WE FOUND IN THE CAR, BUT THEY SAID THEY CAN'T FIND THE CODE. ONE ADVISOR THINK THAT THE CAR'S PULLING BECAUSE THE CAR IS TOO HIGH. ALSO, IT HAPPEN 3 TIMES SINCE I BOUGHT THE CAR THAT AFTER I PLACED THE GEAR TO REVERSE, THEN PLACE IT BACK TO DRIVE, THE CAR WON'T GO BUT THE ENGINE RUN. TO FIX IT, THEN I PLACE THE GEAR BACK TO PARK AND TO DRIVE, THEN THE CAR BACK TO NORMAL RUN. I'M VERY REGRETFUL TO HAVE BOUGHT THIS CAR. IT HAS SO MANY PROBLEM AND THE DEALEAR DOESN'T SEEM TO WANT TO FIX THE PROBLEM EITHER. I'M, THE CONSUMER HAVE TO PAID FINANCIALLY, AND MENTALLY FOR THIS CAR. IT IS A DISASTER.
Jan 15, 2004
UNKNOWN OR OTHER
1 complaint
MPV FOG LIGHT CAUGHT FIRE AFTER WE HAD THE RECALL WORK DONE ON IT THROUGH THE DEALERSHIP WE PURCHASED IT FROM. THE FIRE OCCURRED ON 8/25/03 AND THE RECALL WORK WAS DONE BACK IN JUNE. MY FAMILY WAS IN THE VAN AT THE TIME OF THE FIRE AND LUCKILY NO ONE WAS INJURED.
Jan 15, 2004
FUEL SYSTEM, OTHER
1 complaint
VAN HAS A HORRIBLE SULFUR SMELL. IT IS WORSE WHEN STOPPED AT STOP SIGNS AND RED LIGHTS. I FEEL THIS IS A SAFETY ISSUE BECAUSE DEFROSTER IS SHUT OFF TO KEEP SMELL OUT CREATING BAD VISIBILITY AND POSSIBLE DANGEROUS SITUATION. ALSO SMELL IS SO BAD DRIVER IS DISTRACTED AND/OR NAUSEOUS.
Jul 30, 2003
SERVICE BRAKES, HYDRAULIC
1 complaint
BRAKE PAD DESIGN FAULT RESULTING IN LOOSENING OF BRAKE PADS AND GIVING CRANKING NOISE WHILE BRAKING. VEHICLE IN COMPLAINT -- 2002 MAZDA MPV. *JB
Jun 07, 2003
VISIBILITY
1 complaint
FRESH AIR VENTILATION WOULD ALLOW HOT AIR TO COME INTO VEHICLE WHEN OPENED. DEALER CONTACTED. *AK THE CONSUMER STATES THAT THERE IS WARM AIR COMING FROM EVERY VENT OF THE VEHICLE, IMMEDIATELY AFTER THE ENGINE WARMED UP AND AIR GETS HOT AS THE ENGINE APPROACHING NORMAL OPERATING TEMPERATURE. THE RECIRCULATING AIR AND FRESH AIR VENT CONTROL HAVE NO CONTROL. THE CONSUMER FEELS THAT THERE IS A DESIGN PROBLEM. *SCC
Aug 20, 2002
Frequently Asked Questions
How many problems does the 2002 MAZDA MPV have?
The 2002 MAZDA MPV currently has 125 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 MAZDA MPV?
The most common problems reported for the 2002 MAZDA MPV are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 MAZDA MPV problem data come from?
All problem and complaint data for the 2002 MAZDA MPV comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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