2003 MAZDA MPV Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
114
Complaints Reported
Complaints by Component
POWER TRAIN
31 complaints
MY 2003 MAZDA MPV HAS A HORRIBLE TRANSMISSION SHIFTING PROBLEM. TOOK IT TO DEALER AND THEY SAID IT'S THE TRANSMISSION CONTROL MODULE. THEY CHARGED ME 1,500 DOLLARS TO INSTALL NEW AND AND REFLASH IT AND THE TRANSMISSION STILL DOESN'T SHIFT PROPERLY.
Jan 31, 2019
I HAVE A 2003 MAZDA MPV AND THE TRANSMISSION DOWN SHIFTS FROM 4TH TO 3RD; FROM 3RD TO 2ND; AND FROM 2ND TO 1ST. IT DOES THIS EVERY DAY. IT IS SO BAD SOME TIMES I THINK WE ARE GOING TO GET SOME KIND OF NECK/BACK INJURY. I DO NOT KNOW WHY MAZDA HAS BEEN SITTING ON THIS PROBLEM FOR YEARS AND UP TO NOW HAS NOT DONE ANYTHING ABOUT IT. I DO HAVE TO SAY THAT I BOUGHT THIS VAN FROM MAZDA WITH 11K MILES IN 2004 BUT NEVER NOTICED THE DATE UNDER THE ENGINE HOOD THAT SIGNIFIED THAT THE COMPUTER HAD BEEN RE-FLASHED. I AM GUESSING THAT THEY HAD ONCE TRIED TO CORRECT THE TRANSMISSION PROBLEM THAT WE ARE NOW EXPERIENCING. SHAME ON MAZDA FOR NOT DISCLOSING THIS PROBLEM THAT COULD HAVE RETURN AND DID RETURN. I AM HOPING THAT SOMEONE WITH AUTHORITY, READING THESE COMPLAINTS, WILL MAKE MAZDA FIX THEIR DEFECTIVE MPV VANS. THANK YOU. *TR
Jun 04, 2010
A FEW WEEKS AGO I HAD NOTICED THAT MY 2003 MAZDA MPV WAS JERKING OR HESITATING. I ONLY HAVE 42,395 MILES ON IT. I TOOK IT TO ONE PLACE AND WAS TOLD IT SOUNDS LIKE TRANSMISSION TROUBLE TO THEM. I BROUGHT IN TO AAMCO AND WAS TOLD IT WAS THE TORQUE CONVERTER AND THEY SHOWED ME WHERE THE METAL WAS ETCHED OUT>MY WARRANTY EXPIRED IN APRIL 2007 I WAS TOLD I WAS LUCKY TO ADDRESS THIS PROBLEM NOW BEFORE THE ENTIRE ENGINE SEIZED. I HAVE BEEN A MAZDA OWNER SINCE 1993 FIRST I HAD A PROTEGE THEN THE 626 NOW I OWN THE MPV I AM SHOCKED THAT THIS WOULD HAPPEN SO SOON WITH SO LITTLE MILEAGE/ TO REPLACE EVERYTHING IT WILL COST ME $3480 WHAT A SHAME!!!! *TR
Jun 29, 2009
TRANSMISSION SLIPS, USUALLY GOING FROM 2ND TO 3RD, AND SOMETIMES 1ST TO 2ND. USUALLY HAPPENS WHEN I TRY TO ACCELERATE HARD. ENGINE REVS UP AND THE TRANSMISSION SLIPS, THEN WITH A BIG CLUNK THE GEAR ENGAGES. SEEMS TO ME LIKE A SEVERE SAFETY ISSUE IF YOU CANNOT ACCELERATE YOURSELF OUT OF A POTENTIAL SIDE IMPACT. AND THIS MUST BE HARD ON THE TRANSMISSION TOO. I'VE CHECKED THIS OUT WITH TWO SEPARATE DEALERS, ONCE RIGHT AFTER I GOT THE VEHICLE IN 2003 AND ONCE IN 2005. BOTH DEALERS COULD NOT REPRODUCE THE PROBLEM, BUT THIS HAPPENS TO ME QUITE OFTEN, AT LEAST A COUPLE OF TIMES A MONTH. I KNOW THAT THE SERVICE BULLETIN IS OUT ON THIS, BUT NOW MY WARRANTY IS EXPIRED. AT ANY RATE, I DON'T FEEL LIKE TAKING IT INTO THE DEALER AND WASTING MY TIME ONLY TO BE TOLD THAT THERE IS NOTHING WRONG WITH IT. *TR
Sep 15, 2008
TRANSMISSION SLIPS AND THEN SLAMS INTO GEAR. *JB
Mar 27, 2006
+ 26 more complaints for this component
ENGINE AND ENGINE COOLING
17 complaints
2003 MAZDA MPV. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE FROM DEALERSHIP AND VEHICLE COMPANY. *SMD THE CONSUMER STATED HIS VEHICLE DID NOT PASS A SAFETY INSPECTION, DUE TO A FAULTY CATALYTIC CONVERTER, DESPITE SPENDING OVER $3,000 TO CORRECT THE PROBLEM.
Apr 03, 2013
VEHICLE HAS ABOUT 112, 500 MILES WHEN IT HAD A CATALYTIC CONVERTER FAILURE. COST TO REPAIR $1800. SERVICE MANAGER SAID THIS REPAIR IS TIED TO DRIVING WITH THE CHECK ENGINE LIGHT ON DUE TO ENGINE COIL FAILURES. ALL ENGINE COILS HAD BEEN REPLACED BEFORE 89000 MILES. SINCE THE COILS WERE REPLACED EARLIER, NO WAY TO IDENTIFY THE NEXUS TO THE CATALYTIC CONVERTER. THERE HAVE BEEN NUMEROUS "CHECK ENGINE" WARNINGS AND RELATED REPAIRS: O2 SENSOR, PCV HOSE, AND O2 CANNISTER HAVE BEEN REPLACED IN ADDITION TO ALL 6 ENGINE COILS. THERE WAS NO RECALL NOTICE ON ANY OF THESE FAILURES AND THERE WERE OTHER "CHECK ENGINE" WARNINGS WHERE NO PROBLEM WAS FOUND. I HAVE DRIVEN SEVERAL CARS OVER 112000 MILES AND I HAVE NEVER HAD TO REPLACE A CATALYTIC CONVERTER. BASED ON THIS EXPERIENCE, AND THE TREATMENT AT THE MAZDA DEALER, I WOULD NOT BUY ANOTHER MAZDA PRODUCT. *TT
Jul 12, 2011
ON 2 SEPARATE OCCASIONS, ENGINE COIL ON 2004 MAZDA MPV BROKE WHILE DRIVING IN THE RAIN AND ANOTHER OCCASION ON A 2003 MAZDA MPV I ALSO OWN AN ENGINE COIL BROKE WHILE DRIVING IN WET WEATHER. EACH TIME IT CAUSED THE ENGINE TO SHAKE VIOLENTLY. THE SERVICE DEPARTMENT AT THE DEALERSHIP ADMITTED TO PROBLEMS WITH THE ENGINE COILS BUT REPORTS NO RECALL FOR THEM. THE IS A DESIGN FLOW THAT PREVENTS THE COILS FROM DISPERSING MOISTURE PROPERLY. *TR
Dec 20, 2010
TL*THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED WHEN STARTING THE VEHICLE. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE WOULD JERK WHEN SHIFTING FROM FIRST TO SECOND GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE ONE OF THE O2 SENSORS WAS REPLACED. THROUGHOUT THE FOLLOWING YEAR, THE CHECK ENGINE LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE DASHBOARD BEFORE INDEPENDENTLY TURNING OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE CHECK ENGINE LIGHT WOULD NO LONGER BE ILLUMINATED. THE VEHICLE THEN BEGAN TO JERK WHEN SHIFTING GEARS AT ANY SPEED. AFTER CONDUCTING HIS OWN RESEARCH, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE ALL OF THE ENGINE COILS WERE REPLACED. THE CONTACT STATED THAT APPROXIMATELY ONE MONTH LATER, THE CHECK ENGINE LIGHT HAD RE-ILLUMINATED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 89,566.
Aug 24, 2010
2003 HONDA MAZDA MVP. CONSUMER STATES PROBLEMS WITH CYLINDER COILS AND WOULD LIKE TO KNOW WHETHER A RECALL WAS ISSUED FOR THIS VEHICLE. *TGW
Apr 05, 2010
+ 12 more complaints for this component
ELECTRICAL SYSTEM
9 complaints
TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE WOULD BEGIN TO JERK AND IT WOULD NOT RESPOND TO THE ACCELERATOR PEDAL. THE FAILURE RECURRED WHILE DRIVING AT VARIOUS SPEEDS AND THE CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE ON THE INSTRUMENT PANEL DURING THE FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE IGNITION COIL FOR THE SIXTH CYLINDER WAS REPLACED. APPROXIMATELY THREE YEARS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE IGNITION COIL FOR THE FIRST CYLINDER WAS REPLACED. THE FAILURE MILEAGE WAS 52,500 UPDATED 08/24/11 *BF THE CONSUMER STATED IT COST $580 TO REPLACE EACH COIL. UPDATED 12/02/11
Aug 05, 2011
2003 MAZDAMPV STARTED TO STALL AND LOSE POWER. DIAGNOSIS REVEALED FAILURE OF IGNITION COIL 1 AND 3. I HAD THEM REPLACED. *TR
Jul 27, 2009
I HAVE HAD FOUR DIFFERENT COILS REPLACED ON A 2003 MAZDA MPV VAN, EACH COSTING OVER $1,000 IN TOTAL AND FOUR DIFFERENT VISITS AND RENTALS. I SEEM TO NOTICE THAT THIS IS A COMMON COMPLAINT. THIS HAS HAPPENED FROM ABOUT 2 YEARS UNTIL 4 YEARS AFTER PURCHASE. *TR
Jul 17, 2009
SIGNIFICANT ENGINE MISSING ON ACCELERATION CAUSED VEHICLE TO HESITATE WHILE CLEARING INTERSECTION. NEAR MISS ON MAJOR ACCIDENT. MECHANIC STATES THAT THIS IS A VERY COMMON PROBLEM ON THE 2003 MPV DUE TO DEFECTIVE IGNITION COILS. REPAIR IS TO REPLACE ALL 6 COILS AS IT IS UNKNOWN WHICH IS CAUSING THE MISFIRE. *TR
May 08, 2009
MULTIPLE IGNITION COIL FAILURES. CAR ONLY HAS 54,000. MILES. STARTED AT 31K LOTS OF OTHER DRIVER COMPLAIN OF PREMATURE FAILURE. VERY EXPENSIVE TO SERVICES. CAN CAUSE ACCIDENT IF FAILS IN TRAFFIC. MANUFACTURE HAS MADE CHANGE. NEED A RECALL. *TR
Mar 02, 2008
+ 4 more complaints for this component
VEHICLE SPEED CONTROL
7 complaints
WE DRIVE TO LAKE TAHOE IN MY MPV VAN WITH 5 PEOPLE IN IT. THE VAN JERKED WHEN DRIVING ACCELERATING FROM 40 TO 50 MPH. WE CHANGED DRIVER ON THE WAY, AND BOTH DRIVER FELLED THE SAME THING. IT SEEMS A TRANSMISSION SHIFT SHOCK OR SHIFT FLARE. THEN WHEN "GOOGLE" THE PROBLEM ON INTERNET, I FOUND OUT THAT IT IS A VERY COMMON PROBLEM FOR MAZDA MPV 5-SPEED AUTO TRANSMISSION. MANY PEOPLE EXPERIENCED A SUDDEN FAILURE AFTER A FEW WEEKS OF THE "SHIFT FLARES". THIS CAN BE VERY DANGEROUS. MAZDA SHOULD OFFER FREE REPAIR FOR THIS COMMON FAILURE OF THEIR PRODUCT. I'M ENGINEER AND I TAKE GOOD CARE OF MY CARS AND CHANGE ALL OIL AND ATF ON SCHEDULE. MY FORD MINIVAN 96 AREOSTAR HAVE RUN MORE THAN 260 K MILE WITH ORIGINAL ENGINE AND TRANSMISSION. IT IS STILL RUNNING STRONG. *TR
Jul 17, 2013
TL* THE CONTACT OWNS A 2003 MAZDA MPV WAGON. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED UP TO 90 MPH WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY INSPECTED IT AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 110,000.
Jul 05, 2011
TL*THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED WHILE DRIVING, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE. WHEN SHE ATTEMPTED TO STOP THE VEHICLE, THE BRAKES WOULD NOT RESPOND. THE CONTACT SHIFTED INTO NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT A PART OF THE ACCELERATOR PEDAL HAD BEEN TIGHTENED WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED AT THAT TIME. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000. THE FAILURE MILEAGE WAS 86,298. UPDATED 02/23/11 *BF UPDATED 02/28/11
Sep 16, 2010
2003 MAZDA MPV BEGAN TO RAPIDLY ACCELERATE WHILE ENTERING MY DRIVEWAY. EVEN THOUGH APPLYING BRAKES AT FULL FORCE, MY VEHICLE CRASHED INTO MY GARAGE DOOR. WHILE TRYING TO PUT GEAR SHIFT INTO NEUTRAL, I ACCIDENTALLY SHIFTED INTO REVERSE. THE VEHICLE AGAIN ACCELERATED, THE WHOLE WHILE I HAD BOTH FEET PUSHING ON THE BRAKES AS HARD AS I WAS ABLE. THE MINIVAN THEN SHOT OUT IN REVERSE AND HIT MY NEIGHBORS' CAR PARKED ON THE STREET IN FRONT OF THEIR HOUSE. *NM
May 08, 2006
DT: THE CONTACT STATES ON TWO DIFFERENT OCCASIONS HIS WIFE WAS IN A PARKING LOT AND THE VEHICLE STARTED ACCELERATING, CAUSING AN ACCIDENT BOTH TIMES. THE LAST TIME CAR WAS IN DRIVE WHILE SHE WAS PUTTING FOOT ON THE BRAKE TO PUT IT IN DRIVE SHE NEVER TOUCHED THE ACCELERATOR. THE SAME THING HAD BOTH TIMES. THE FIRST TIME SHE HIT A CAR AND A TREE AND THE SECOND TIME SHE HIT A TREE IN THE SAME PARKING LOT. THE SECOND ACCIDENT HAPPENED ON APRIL 30, 2005. *AK
May 09, 2005
+ 2 more complaints for this component
STRUCTURE
6 complaints
TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT THE TRUNK LATCH FRACTURED, CAUSING THE HOOD TO STRIKE HER ON THE HEAD. THE CONTACT RECEIVED A MINOR CONCUSSION. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 72,000.
Oct 11, 2011
IN MARCH 2005, I NOTICED THAT THE REAR BUMPER HAD CRACKS IN IT APPROXIMATELY 6 - 8 INCHES IN LENGTH ON BOTH SIDES, DIRECTLY IN LINE WITH THE TIRES. THE CRACKS WERE NOT PUSHED IN AS WOULD BE INDICATIVE OF AN IMPACT BUT THE TOP OF THEM CAME OUT OVER THE BOTTOM OF THE CRACK. WHEN I TOOK IT TO MAINLINE MAZDA IN SASKATOON, THEY TOLD ME THAT THE CAUSE WAS ROCKS ON GRAVEL ROADS POUNDING THE INSIDE OF THE BUMPER. THEY SAID THAT THERE WAS AN OPEN AREA ON INSIDE OF BUMPER WHICH ALLOWED THE ROCKS TO GET IN. THEY SAID THAT SOME VEHICLES THEY HAD PUT A PIECE OF FOAM INSIDE TO PROTECT THE BUMPER. THEY WOULD NOT FIX UNDER WARRANTY AS THEY SAID WHEN YOU GET ROCK CHIPS ON YOUR WINDSHIELD, THAT'S NOT COVERED UNDER WARRANTY. MY COMPLAINT IS THAT THIS IS A DESIGN FLAW AND SHOULD BE COVERED UNDER WARRANTY. I TOLD THE SERVICE MAN THAT THE MPV SHOULD COME WITH A WARNING - VAN NOT SUITABLE FOR GRAVEL ROAD DRIVING. WE LIVE ON A FARM AND CAN NOT GET AWAY FROM DRIVING ON GRAVEL. *AK
Apr 17, 2005
FOR OVER 6 MONTHS, MY 2003 MAZDA MPV'S DRIVER'S SIDE BACK SEAT PASSENGER DOOR HAS BEEN OPENING SPONTANEOUSLY AND HAS NOT BEEN CLOSING CORRECTLY. IT HAS BEEN BROUGHT BACK TO BE REPAIRED TWICE, AND THE SAME PROBLEM PERSISTS. THE DEALERSHIP HAS REPLACED THE LOCKING MECHANISM, BUT THAT HAS NOT CORRECTED IT. WITH CHILDREN IN THE BACKSEAT, THIS POSSES A GREAT DANGER AS IT HAPPENS NEARLY EVERY TIME THAT DOOR IS OPENED.*AK
Oct 18, 2004
CONSUMER'S VEHICLE WASI NVOLVED IN A COLLISION, AND THE DEALER REPAIRED THE DOOR, BUT DAMAGED THE SIDE BODY MOLDING. SERVICE MANAGER REFUSED TO REPAIR WHAT WAS DAMAGED, AND ASKED CONSUMER NOT TO RETURN. ALSO, VEHICLE WAS IN FOR A TIRE ROTATION. CONSUMER WANTED TO KNOW HOW THEY GAINED ACCESS TO THE INTERIOR OF THE VEHICLE WITHOUT HAVING THE KEYS. CONSUMER WAS VERY ANGRY BECAUSE IT WAS A FORMER EMPLOYEE WHO DID THIS. THE SERVICE MANAGER DENIED THE INCIDENT, AND ASKED CONSUMER AGAIN NOT TO RETURN TO THIS DEALERSHIP. *AK
Aug 05, 2004
AIR QUALITY INSIDE VEHICLE IS TOXIC.*MR 2003 MAZDA MPV AIR QUALITY INSIDE OF VEHICLE IS TOXIC.*MR
Jan 22, 2004
+ 1 more complaint for this component
AIR BAGS
5 complaints
TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT 48 HOURS AFTER PURCHASING THE VEHICLE FROM HONDA OF WINTER HAVEN IN WINTER HAVEN, FLORIDA, THE PASSENGER SIDE AIR BAG DEPLOYED WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE FRONT PASSENGER'S RIGHT ARM AND LUNG WERE BRUISED AND WAS TAKEN TO THE HOSPITAL BY THE DRIVER. THE PASSENGER WAS TREATED AND RELEASED. THE POLICE WAS CONTACTED, BUT A REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED BY AN INDEPENDENT MECHANIC OR THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Aug 16, 2017
TL* THE CONTACT OWNS A 2003 MAZDA MPV. WHILE DRIVING 60 MPH ON A HIGHWAY, THE FRONT PASSENGER SIDE AIR BAG EXPLODED AND MADE A LOUD SOUND WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES AND RECEIVED MEDICAL ATTENTION DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,850.
Jul 14, 2014
TL*THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS FLASHING CONTINUOUSLY ON THE DASHBOARD. THE DEALER DIAGNOSIS INDICATED THAT THE PRESSURE IN THE SEAT BELT CAUSED THE AIR BAG LIGHT TO FLASH. A RECALL WAS ISSUE BY MAZDA REGARDING THE AIR BAGS:FRONTAL; HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 68,800. UPDATED 11/16/10. *LJ
Jan 28, 2010
RESTRAINED DRIVER WAS TRAVELING THROUGH AN INTERSECTION AT APPROXIMATELY 40MPH WHEN SHE WAS T-BONED BY A STICKING VEHICLE. AIR BAGS DID NOT DEPLOY. SERIOUS INJURIES. *TR
Aug 29, 2008
WE WERE GOING THRU AN INTERSECTION WHEN ANOTHER PERSON DECIDED TO TURN LEFT TOO EARLY. WE WERE ALREADY 1/2 WAY THROUGH, COULD NOT STOP, TRAVELING AROUND 20 MPH. WE HIT THE PASSENGER SIDE FRONT TIRE AREA OF HIS VEHICLE WITH THE FRONT END OF OUR VAN. OUR VAN TOTALLY LOST THE FRONT BUMPER, THE FRONT IS TOTALLY SMASHED, MY HUSBANDS KNEES HIT THE DASH SO HARD HE DENTED THE DASH. MY GLASSES FLEW OFF. MY DAUGHTER WHO WAS IN THE REAR DRIVER SIDE HAD SCRAPES AND BRUISES FROM THE SEATBELT CONSTRAINT KICKING IN. ALL THIS AND NEITHER AIR BAG WENT OFF. INSURANCE IS WORKING ON ESTIMATES TO REPAIR OR TOTAL THE VAN? *TR
Oct 17, 2007
SERVICE BRAKES, HYDRAULIC
4 complaints
TL*THE CONTACT OWNS A 2003 MAZDA MPV. WHEN THE BRAKES WERE APPLIED THE VEHICLE WOULD SURGE. THE FAILURE OCCURRED EVERYTIME THE BRAKES WERE APPLIED. A SAFETY RECALL NOTICE WAS RECEIVED IN 2004 AND THE REPAIR WAS MADE TO THE VEHICLE. THE FAILURE HAD REOCCURED. HE WAS UNCERTAIN ABOUT THE EXACT MILEAGE ON HIS VEHICLE.
Aug 09, 2007
1 MONTH AGO (4/10/06) I EXPERIENCED THE FIRST OF MANY PROBLEMS WITH MY BRAKES. WHILE DRIVING AT ONLY 30 MPH MY VEHICLE'S RPM GAUGE WENT UP TO 4.5 ON THE SCALE AND STAYED THAT WAY FOR 15 MINUTES. PRODUCING THE SMELL OF BURNING RUBBER OR METAL. CARS AND TRACTOR TRAILERS WERE APPROACHING ME FASTER THAN I COULD MOVE TO GET OUT OF THE WAY. MANY TIMES I CAN SIT IDLE AT THE TRAFFIC LIGHT WITHOUT MY FOOT ON THE BRAKE PEDAL. THE BRAKES STICK SO MUCH THAT I DON'T EVEN HAVE TO APPLY THEM IN ORDER TO STOP. THE CAR ABRUPTLY STOPS WHEN I RELEASE PRESSURE FROM THE BRAKE PEDAL. IT WAS SUGGESTED BY A CERTIFIED MAZDA TECHNICIAN THAT I MUST HAVE MY CALIPERS REPLACED BECAUSE THEY WERE LOCKING. AND SO I DID ON 5/8. AFTER DRIVING THE CAR FOR ONE WEEK, THE VERY SAME PROBLEM OCCURRED AGAIN. ON 5/16 MY CAR WAS REPAIRED BY THE SAME TECHNICIAN WHO SAID THAT WE MUST REPLACE THE BRAKE LINES BECAUSE THEY COULD HAVE COLLAPSED. AND SO I DID ON 5/22. BEFORE DRIVING OFF, I TEST DROVE THE CAR AND NOTHING HAPPENED. MUCH TO MY SURPRISE THE PROBLEM HAD BEEN FIXED. LITTLE TO MY SURPRISE TWO SHORT DAYS LATER ON 5/24 AT 11:00 PM ON BLADENSBURG ROAD AND NEW YORK AVENUE IN WASHINGTON, DC MY CARS' SPEED WAS REDUCED TO 15 MPH WITH AN RPM READING OF 5! THIS SCARED ME AS IT WAS LATE AND I WAS IN A NOT SO DESIRABLE NEIGHBORHOOD ALONG WITH MY MOTHER WHO WALKS WITH A CANE AND I AM 3 MONTHS PREGNANT. DRIVERS WERE BLOWING THEIR HORNS AND YELLING OBSCENITIES TO US TO MOVE OUT OF THE WAY. FINALLY I REACHED AN AREA WHERE THERE WAS A SHOULDER TO PULL OFF ON. I CALLED MY INSURANCE COMPANY FOR EMERGENCY ROAD SIDE ASSISTANCE AND IT TOOK 1 1/2 HOURS & $125.00 CASH FOR AN EMERGENCY TOW VEHICLE TO COME PICK US UP. IN SUMMARY, I HAVE RECEIVED NEW BRAKE PADS AND ROTORS HAVE BEEN SERVICED. I'VE HAD MULTIPLE DAYS OFF OF WORK AND A TREMENDOUS DENT IN MY PURSE. I WAS TOLD MY CAR DOES NOT QUALIFY FOR THIS RECALL. I AM IN DESPERATE NEED OF SOME SORT OF ASSISTANCE. IS THERE ANYTHING NHTSA CAN DO??*JB
May 31, 2006
THE REAR BRAKES SQUEAKED VERY LOUDLY WHEN COMING TO A STOP. THE CONSUMER HAD THE BRAKES INSPECTED BY THE DEALER THREE TIMES BUT THE DEALER HAS NOYT BEEN ABLE TO FIND OR CORRECT THE PROBLEM. *AK *NLM
Oct 22, 2003
BRAKES REAR- SQUEAK FREQUENTLY WHEN STOPPING. ALREADY SERVICED ONCE, SQUEEKED ON THE WAY HOME. DUE FOR 2ND SERVICE. OCCURS ON MOST EVERY STOP, NEAR THE END OF THE STOP.
Feb 16, 2003
STEERING
3 complaints
TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SHE HEARD A LOUD POPPING NOISE. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIE ROD WAS FRACTURED. THE WHEEL WAS ALSO POINTED OUTWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND THE TIE ROD WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,958.
Jul 03, 2012
I WAS GOING 55 MPH, SUDDENLY THE STEERING WHEELED PULLED TO THE RIGHT. I IMMEDIATELY PULLED IT BACK TO THE LEFT. ONCE AGAIN, THE WHEEL PULLED HARD TO THE RIGHT. I TRIED TO PULL IT BACK TO THE LEFT BUT COULDN'T. IT FELT LIKE A 500 POUND GORILLA WAS SITTING NEXT TO ME TUGGING THE WHEEL. I GOT SCARED AND SLAMMED ON THE BRAKES. THE CAR WENT ROUND IN CIRCLES AND SPUN OUT INTO THE JERSEY BARRIER. *NM
May 20, 2006
THIS CAR HAS NOT DRIVEN IN A SAFE MANNER SINCE IT WAS PURCHASED. I HAVE TAKEN IT TO THE DEALER THREE TIMES (WHICH BY THE WAY WAS A TOTAL PAIN). AFTER FIVE MONTHS OF 'RESEARCH' INTO THE PROBLEM MAZDA CLAIMS THAT IT'S NOT A SAFETY ISSUE. ALSO THE BRAKES MAKE A VERY UNSAFE NOISE AND DON'T SEEM TO STOP THE CAR VERY GOOD. THE CAR HAS BEEN PARKED FOR MONTHS, AS I DO NOT TRUST DRIVING IT ANYMORE. MAZDA HAS NOT BEEN HELPFUL AND HAS NO CARE FOR THE SAFETY OF MY FAMILY OR ME.
Apr 13, 2004
AIR BAGS,UNKNOWN OR OTHER
2 complaints
TAKATA RECALL IT SAY SR ON THE SEAT.... THIS IS WHAT HAPPENS, MY WIFE AND I WORK FOR A SATELLITE COMPANY AS INSTALLERS. SAT AT 4:30PM WE ARRIVE AT CUSTOMER HOUSE TO PERFORM THE INSTALLATION. .. TURN THE CAR OFF I TAKE THE KEYS AS NORMAL.GREET THE CUSTOMER AND DID A SITE SURVER 5 MIN.. PASS AND WE DECIDED TO GO BACK TO THE CAR TO DO PAPER WORK AND TURN AC ON.... WELL MY WIFE GOT ON TH PASSENGER SIDE AND I IN THE DRIVER SIDE WE CLOSE THE DOOR AND I PRESENT THE KEY TO TURN ON CAR.. THE PASSENGER SIDE AIR BAG ON THE SEAT DEPLOYE AND INJURE MY WIFE ON HER ARMS AND BACK RIB CAGE NECK BONES BREATHING SHARP PAIN ON THE LUNG AREA MAKING HER SHORT OF BREATH. WHILE SHE RECEIVED THE IMPACT WITH OUT EXPECTING THE HIT SHE THOUGHT SHE WAS SHOT SHE LOST CONTINENCE AND FALL INTO TRAUMA AND STRESS LEVELS TILL I REALIZE IT WAS THE AIR BAG HAD DEPLOYED WHILE CAR WAS IN PARK. THIS HAPPEN WHILE THE VEHICLE WAS IN PARK AND OFF NO IGNITION KEYS AND HAPPEN WHEN I PRESENTED THE KEY TO TURN IT ON. NOW SHE LEAVES IN FEAR WHAT IF THE NEXT CAR DO THE SAME AND IT HAS AFFECTED HER LIFE PUTTING HER IN PAINFUL MISERY MENTAL AND SUFFERING THE IGNORANCE AND UNPROFESSIONAL HAS AFFECTED MY FAMILY. .. MAZDA IT'S RESPONSIBLE... THANK GOD SHE IT'S ALIVE AND WE WASN'T DRIVING. I DECLARE THE VEHICLE UNSAFE AND SHOULD BE A RE CALL NOW PLEASE. LET'S SAFE LIFE'S. THANK YOU! SOME IT'S LIABLE FOR WHAT HAPPEN TO HER THIS VEHICLE I GOT IT FROM THE HONDA DEALER OF WINTER HAVEN FL THEY HAVE BEEN VERY HELPFUL AND KIND TRYING TO HELP US THE BEST WAY. I NEED HELP I AM LOOSING TIME AT WORK AND ALL THE DIFFICULTIES WE GOING THROUGH. WHAT CAN YOU DO?
Aug 14, 2017
CAR WAS STATIONARY AND IN PARK. UPON TURNING KEY IN IGNITION, THE PASSENGER SIDE AIR BAG DEPLOYED. MAZDA SERVICE AGENT COULD FIND NO MECHANICAL CAUSE. IT IS NOT NORMAL WEAR AND TEAR. RESULTING AIRBAGS CANNOT BE TURNED ON, LEAVING US WITH A VEHICLE WITH NO AIRBAG PROTECTION. MAZDA DECLINED OUR REQUEST TO REPLACE THE FAULTY AIRBAG SYSTEM, AND ONLY OFFERED US A 500 CREDIT TOWARD THE PURCHASE OF ANOTHER VEHICLE. THIS OFFER DOES NOT EQUAL THE BOOK VALUE OF THE CAR, AND CERTAINLY THE REAL VALUE OF A PAID FOR RELIABLE VEHICLE IN GREAT CONDITION.
Sep 30, 2016
TIRES
2 complaints
UNIROYAL 2256016 AWP II ON ALL FOUR WHEELS. VAN STARTED PULLING TO THE RIGHT AND GOT PROGRESSIVELY WORSE UNTIL I TOOK IT IN FOR ALIGNMENT. ALIGNMENT WAS FINE. KEPT DRIVING. PULLING GOT SO BAD THAT VAN WOULD START CAREENING OFF ROAD IF STEERING WHEEL WAS LET GO (EVEN AT SLOW SPEEDS). REMOVED FRONT RIGHT TIRE AND PUT ON FRONT LEFT WHEEL - VAN STARTED PULLING LEFT. TOOK VAN IN TO TIRE STORE - TECHNICIAN INDICATED TREAD HAD APPROX 15,000 MILES LEFT, BUT TREAD WAS SEPARATING FROM REST OF TIRE. *TR
Oct 04, 2011
DT*: THE CONTACT STATED THE TIRE WAS VERY LOW AND SEEMED TO BE FLAT. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHO DETERMINED THE VALVE NEEDED TO BE REPLACE AND THE TIRE WAS INFLATED. IN JULY, ONE OF THE OTHER TIRES WERE VERY LOW. THE VEHICLE WAS TAKEN TO THE TIRE DEALER WHO DETERMINED THE TREAD WAS WORN OUT AND THE TIRE WAS REPLACED. THE TIRE DEALER ALSO DETERMINED THAT ALL THE TREAD ON ALL TIRES WERE WORN AND NEEDED TO BE REPLACED. ONLY ONE TIRE WAS REPLACED AT THAT TIME. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER FOR A SECOND OPINION WHO AGREED THAT THE TREAD OF THE TIRES WERE WORN AND RECOMMENDED NEW TIRES. THE OTHER THREE TIRES WERE REPLACED AT THE TIRE DEALER. THE VEHICLE WAS TAKEN BACK TO THE SERVICE DEALER FOR AN ALIGNMENT. THE VEHICLE HAD ONLY BEEN DRIVEN FOR 14,500 MILES BEFORE THE TIRES HAD TO BE REPLACED DUE TO TREAD WEAR. THE TIRES HAD BEEN SERVICED REGULARLY FOR TIRE PRESSURE AND TIRE ROTATION. THE TIRE MANUFACTURER WAS CONTACTED WHO DETERMINED THAT THEY WOULD REIMBURSE FOR THE TIRES. *AK
Oct 10, 2006
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
TL*THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT WHILE DRIVING THE ENGINE LIGHT ILLUMINATED AND THE ENGINE BEGAN TO STALL INTERMITTENTLY. THE DEALER REPLACED THE PCV VALVE ON 10/5/2004. THE FAILURE OCCURRED AGAIN IN SEPTEMBER 2010. THE IGNITION COILS WERE ALSO REPLACED. THE VEHICLE WAS REPAIRED AGAIN ON 9/28/2010; HOWEVER, THE CHECK ENGINE LIGHT CAME ON AGAIN. THE FAILURE MILEAGE WAS 25,427. THE FAILURE MILEAGE WAS 106478. THE WATER PUMP WAS CRACKED, AND THE TRANSMISSION RANGE SENSOR FAILED. THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED AGAIN AND THE VEHICLE BEGAN TO RUN ROUGH AND THERE WAS A BURNING ODOR COMING FROM THE VEHICLE. IT WAS DETERMINED THAT THE IGNITION COIL THAT WAS REPLACED IN SEPT 2010 HAD GONE BAD AND THE IGNITION COIL THAT WAS REPLACED IN APRIL OF 2008 HAD ALSO GONE BAD. UPDATED EVOQ 03/25/11 UPATED 04/15/11
Oct 01, 2010
TL*THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT THE ENGINE FAILED FOUR TIMES. THE VEHICLE HAD TO BE TOWED EACH TIME. THE DEALER INSTALLED ANOTHER ENGINE IN THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE AND THE COIL IGNITION HAD TO BE REPLACED TWICE. THE DEALER INSTALLED NEW SPARK PLUGS IN THE VEHICLE ON MARCH 13, 2007; HOWEVER, THEY FAILED A YEAR LATER AND HAD TO BE REPLACED. THE DEALER ALSO INSTALLED A WIRING HARNESS. THE BATTERY WAS DYING, THERE WAS A COOLANT LEAK, AND THE RADIATOR CORE, CATALYTIC CONVERTER, MANIFOLD STUDS, AND PCM ALL FAILED AND NEEDED TO BE REPLACED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 48,000 AND FAILURE MILEAGE WAS 36,000.
Mar 28, 2008
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
2003 MAZDA MPV LX WITH 35,000 MILES IGNITION COIL FAILURE AFTER DRIVING THROUGH RAINSTORM IN EXTREMELY RURAL AREA. I WAS DRIVING ALONE AND HAD TO LIMP THE VEHICLE 30 MILES BACK TO TOWN AT 25 MPH. ONLY ONE PLACE IN TOWN COULD FIX IT AND IT WAS AN EXPENSIVE REPAIR. I HAVE BEEN TOLD THIS IS A COMMON ISSUE WITH THE MAZDA MPV AND IF SO, THERE SHOULD BE A RECALL FOR THE POORLY DESIGNED COIL. *TR
Sep 13, 2010
COIL FAILURES ON 2003 MAZDA MPV. THE FAILURES ARE WIDELY REPORTED. CAUSES VEHICLE STALLING AND LOSS OF POWER IN TRAFFIC. GENERATES CEL (CHECK ENGINE LIGHT). *TR
May 20, 2009
AIR BAGS,SEAT BELTS
2 complaints
TL* - THE CONTACT WAS DRIVING A MAZDA MPV WITH AN ODOMETER READING OF 75000 MILES, IN FOGGY CONDITIONS ON A TWO LANE HIGHWAY, HER VEHICLE WAS HIT FROM BEHIND CAUSING HER TO HIT THE VEHICLE IN FRONT OF HER. THE CONTACT STATED THAT THE TRAFFIC HAD STOPPED, AND SHE WAS SLOWING DOWN. AT THE TIME OF THE IMPACT, THE VEHICLE WAS TRAVELING AT APPROXIMATELY 20 MPH. THE SECOND VEHICLE BEHIND HER DID NOT STOP AND STRUCK HER VEHICLE AT APPROXIMATELY 40 MPH, ACCORDING TO THE POLICE. THE AIRBAGS DID NOT DEPLOY. THE SEAT BELT FAILED AND THE FRONT PASSENGER WAS INJURED. THERE WERE A TOTAL OF THREE PASSENGERS IN THE VEHICLE, ALL OF THE PASSENGERS WERE BELTED AND ALL SUSTAINED MINOR INJURIES. THE VEHICLE SUSTAINED BOTH FRONT & REAR END DAMAGE AND HAD TO BE TOWED AWAY. THE CONTACT HAS A POLICE REPORT AND PICTURES OF THE VEHICLE. *JB
Jan 18, 2007
DT: THE CONTACT STATED WHILE TRAVELING AT 45 MPH ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT'S VEHICLE. THIS RESULTED IN A CRASH. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. ALSO, THE SEAT BELTS DID NOT RESTRAIN THE CONTACT PROPERLY. THE LAP PORTION OF THE BELT SEEMED TO WORK FINE, BUT THE SHOULDER STRAP DID NOT WORK PROPERLY. THE CONTACT SUSTAINED CHEST INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY.*AK UPDATED 01/19/06. *JB
Dec 08, 2005
FUEL SYSTEM, GASOLINE
2 complaints
NOT A COMPLAINT-MERELY A QUESTIONABLE VEHICLE SAFETY/DESIGN INQUIRY: I BOUGHT A 2003 MAZDA MPV IN DECEMBER. RECENTLY, WHILE UNDER THE VEHICLE DOING AN OIL CHANGE, I NOTICED A TROUBLING DESIGN IN THE GAS TANK LOCATION. IT IS RIGHT UP AGAINST THE DOOR SILL/ROCKER PANEL AREA ON THE DRIVER'S SIDE. THIS LOCATION LOOKS VERY VULNERABLE TO RUPTURE AND FIRE IN CASE OF A SIDE IMPACT COLLISION. HAS THIS DESIGN BEEN TESTED AS SAFE? IT REMINDS ME OF THE OLD PINTO DESIGN WITH THE TANK RIGHT AHEAD OF THE REAR BUMPER.*AK
Apr 19, 2004
SMALL QUANTITY OF GASOLINE COLLECTED IN A CAVITY ON THE TOP OF THE GAS TANK IN 2003 MAZDA 6. *MR WHILE PREPARING THE VEHICLE FOR A 40 MPH OFFSET FRONTAL CRASH TEST, THE ENGINEERS AND TECHNICIANS FOUND A SMALL AMOUNT OF GASOLINE COLLECTED ON TOP OF THE GAS TANK AND ADJACENT TO THE SCREW IN THE FUEL SENDING UNIT. THEY WERE UNSURE IF THE LEAKED GASOLINE WAS PRESENT WHEN THE VEHICLE WAS DELIVERED OR DUE TO ONE OF THE TWO 5 MPH IMPACTS THAT WERE CONDUCTED. *SCC *JB
Jun 11, 2003
WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I WOULD LIKE TO REPORT THE VANCE WHO IS THE AUTO MANAGER AT SEARS AUTO IN SALEM, OREGON AT 955 LANCASTER DRIVE NE SALEM, OREGON 97301. I BOUGHT 4 NEW TIRES IN JUNE 2018 AND PURCHASED A ROAD HAZARD PLUS WARRANTY. IN BETWEEN THIS INCIDENT I AM REPORTING TO YOU; I REPORTED VANCE FOR BEING VERY UNPROFESSIONAL TO ME IN THE STORE, MAKING DEMEANING COMMENTS TO ME, AND DENYING ME THE OPPORTUNITY TO BUY ALL SEASON TIRES THAT WERE AVAILABLE ONLINE. I FILED A COMPLAINT IN JULY AFTER GOING IN FOR AN OIL CHANGE AND VANCE DOING SOMETHING TO MY HEADLIGHTS WHEN HE WAS NOT ASKED TO. I AM REPORTING THAT EVERY PART THAT I REPLACE NEW ON MY CAR; VANCE WENT TO THAT AREA (NEW HEADLIGHTS, NEW ROTORS) AND CAUSED ME TO HAVE TO GO RECEIVE ADDITIONAL WORK (WHICH I DID ON MY ROTORS, I HAD TO HAVE THEM MACHINED EVEN THOUGH I HAD NEW ONES PUT ON IN 2016. NEW ROTORS LAST MORE THAN 1 BRAKE PAD CHANGE). I RECEIVED THAT WORK ON SEPTEMBER 10, 2018 AT ANOTHER AUTOMOTIVE SHOP. I WENT TO SEARS ON SEPTEMBER 10, 2018 BECAUSE MY TIRE WAS LOW. MY TIRES ARE STILL UNDER WARRANTY. VANCE FROM SEARS AUTO IN SALEM, OREGON STATED HE WOULD NOT SERVICE MY CAR BECAUSE I FILED A REPORT WITH SEARS CUSTOMER SERVICE. HE STATED I CAN DRIVE TO SEARS IN BEAVERTON, OREGON WHEN VANCE KNEW I HAD A NAIL IN MY TIRE. HE WAS PUTTING MY SAFETY AT RISK. I HAD TO GO BUY ANOTHER TIRE, CALL THE DISTRICT MANAGER (LEO), AND HAVE HIM APPROVE FOR MY TIRE TO BE CHANGED IN SALEM AND TO BE REIMBURSED FOR THE TIRE THAT I PAID FOR. LEO WAS VERY PROFESSIONAL AND FIXED THE SITUATION BUT I AM REPORTING VANCE ATTEMPTING TO COMPROMISE MY SAFETY, WORKING ON AREAS OF MY CAR I DID NOT ASK OR APPROVE, UNPROFESSIONAL ABUSE, AND FOR DISCRIMINATION. THERE ARE OTHER CUSTOMERS THAT HAVE FILED CUSTOMER SERVICE COMPLAINTS AGAINST THIS SALEM AUTO SHOP IN SALEM, OREGON BUT THEY WERE STILL ABLE TO UTILIZE THEIR WARRANTY. I APPRECIATE YOUR INVESTIGATI
Sep 14, 2018
ENGINE
1 complaint
IT STALLS WITH NO APPARENT REASON WHILE DRIVING ON CITY STREETS
Jul 10, 2018
VISIBILITY/WIPER
1 complaint
BOTH SUNVISORS MIRROR HOUSINGS DROPS HANGING FROM THE CABLES EVERY TIME YOU LOWER THE SUNVISORS. IT HAPPENS STATIONARY AND IN MOTION. CAN'T VIRTUALLY USE SUNVISORS. *JS
Jan 31, 2018
SUSPENSION,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2003 MAZDA MPV. THE CONTACT STATED THAT THE ENGINE WAS MISFIRING DUE TO A COIL SPRING FRACTURE THAT RANDOMLY OCCURRED SEVERAL TIMES. THE CONTACT STATED THAT THE PREVIOUS OWNER HAD TO REPLACE FOUR COIL SPRINGS THAT PREMATURELY FRACTURED. THE CONTACT LATER OWNED THE VEHICLE IN MID APRIL 2015 AND ALSO HAD TO REPLACE TWO COIL SPRINGS THAT FRACTURED PREMATURELY. THE DEALER ALSO REPLACED A GASKET COVER. IN ADDITION, THE DEALER DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO PERMANENT SOLUTION. THA MANUFACTURER INDICATED THAT THE CATALYTIC CONVERTER WAS ON BACK ORDER SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mar 29, 2016
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
EVERY TIME THIS MAZDA MPV GETS A LITTLE WET IT WILL NOT GO OVER 40 MPH. I HAVE CONTACTED THE DEALERSHIP WITH NO RETURN PHONE CALL OR EMAIL. THE COILS ALLOW MOISTURE TO GET IN WHICH WILL CAUSE THE VEHICLE TO THINK IT IS OVERHEATING AND WILL NOT GO NO MATTER WHAT YOU DO. I WAS ON THE HIGHWAY WHEN THIS HAPPENED IN JACKSONVILLE DURING RUSH HOUR AND BEING STUCK IN THE MIDDLE OF NO WHERE BECAUSE OF A FAULTY COIL THAT THE DEALERSHIP DOES NOT WANT TO TAKE RESPONSIBILITY FOR, IS BEYOND FRUSTRATING. I HAVE KIDS THAT HAVE BEEN IN THE VEHICLE OTHER TIMES WHEN THIS HAS HAPPENED AND WE HAD TO SIT IN THE VAN OR GO TO GAS STATIONS AND WAIT UNTIL IT WAS SOMEWHAT DERIVABLE AGAIN. I HAVE READ FORUM AFTER FORUM AND THERE SEEMS TO BE A LOT OF PEOPLE HAVING THIS ISSUE WITH THEIR MPV, RANGING FROM 1993-2006 MODELS. SOMETHING NEEDS TO BE DONE WITH THIS BEFORE SOMEONE GETS HURT. *TR
May 04, 2014
ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,ENGINE
1 complaint
WHILE DRIVING VEHICLE ON HIGHWAY AT 60MPH IN TRAFFIC VEHICLE SHUT OFF. MAZDA MECHANIC TOLD ME COIL ON NUMBER ONE CYLINDER WAS BAD. THIS HAD BEEN REPLACED JUST A YEAR OR SO AGO BUT APPARENTLY WAS BAD AGAIN. *TR
Jan 06, 2013
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
ONE TAILGATE STRUT BOLT ON MY MAZDA MPV FAILED WHILE I WAS OPENING THE TAILGATE CAUSING THE TAILGATE TO FALL UNEXPECTEDLY. I WAS LUCKY THAT I WASN'T HURT. *TR
Jun 06, 2011
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
2003 MAZDA MPV. 70,276 MILES. 3/8/11 - STARTED RUNNING ROUGH. TWO REAR COILS BAD; DEALER REPAIRED ALL THREE REAR COILS BECAUSE (ACCORDING TO DEALER) ONCE ONE GOES, THEY ALL GO. ($855.01) ONE WEEK LATER - 3/16/11, ROUGH IDLE AND ODOR OF GASOLINE. CHECK ENGINE LIGHT GOES ON. 70,339 MILES. DEALER REPLACED ALL 3 FRONT COILS. ($463.76) I AM TOLD THIS IS A *COMMON PROBLEM* WITH MPVS. DEALER TOLD ME HE HAS SEEN MANY OF THEM COMING IN, AND IT WAS A GOOD THING I WAS HAVING IT TAKEN CARE OF PROMPTLY. IF I DID NOT, THE CATALYTIC CONVERTER GOES BAD AS A RESULT...COST OF REPLACEMENT OF THE CC: $1,000. NOTE: I OVERHEARD THE SERVICE MANAGER ON THE PHONE TELLING A CUSTOMER THE SPARK PLUG BOOT GOES BAD FIRST, AND CAUSES SOME KIND OF ELECTRICAL PROBLEM THAT DAMAGES THE COILS.
Mar 17, 2011
STRUCTURE,EQUIPMENT
1 complaint
TL*THE CONTACT OWNS 2003 MAZDA MPV. THE CONTACT STATED THAT THE VEHICLE HAD A FLAT TIRE AND WHEN THE TOWING COMPANY ATTEMPTED TO REMOVE THE SPARE TIRE THE TECHNICIANS HAD A DIFFICULT TIME REMOVING THE TIRE FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE LIFT FOR THE SPARE TIRE NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 03/16/11 *BF UPDATED 05/23/11
Feb 28, 2011
SERVICE BRAKES, ELECTRIC
1 complaint
I HAVE A 2003 MAZDA MPV ES. IT HAS 60,000 MILES ON IT. MY PROBLEM IS WITH THE BRAKES, I THINK! NO ONE CAN FIND ANYTHING WRONG. KNOW HOW IT SOUND IF YOU RUN OVER AN UNLEVEL MANHOLE COVER AT A SLOW SPEED? EVERYTIME I BRAKE, THERE'S A CLANGY METAL TO METAL SOUND. LOUD! I HAVE HAD THE VAN PUT ON A RACK 4-5 TIMES, AND NO ONE CAN VISIBLY SEE ANYTHING WRONG. I HAVE LOOKED AT ALL THE RECALLS AND SEE NOTHING SIMILAR TO THIS. IT'S DRIVING ME CRAZY BECAUSE IT SOUNDS LIKE THE BOTTOM IS FALLING OUT EVERYTIME I BRAKE.. *TR
Jul 28, 2010
VISIBILITY
1 complaint
TL*THE CONTACT OWNS A 2003 MAZDA MPV. THE LIGHT ON THE SUN VISOR ON THE DRIVER SIDE REMAINS IN THE ON POSITION. THERE WERE TWO BURN HOLES IN THE VISOR. THE CONTACT WAS CONCERNED THAT IT COULD CAUSE A FIRE. THE DEALER STATED THAT THEY COULD NOT ASSIST HIM. HE CALLED THE MANUFACTURER AND THEY STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST HIM. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 63,000. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Jan 12, 2010
SUSPENSION,SERVICE BRAKES, HYDRAULIC,TIRES
1 complaint
BAD VIBRATION CAUSED BY THE FRONT BRAKE ROTORS BEING OUT OF ROUND. DEALER RESURFACED ROTORS TWO TIMES AND NOW NEEDS RESURFACING A THIRD TIME. THE MPV ONLY HAS 31,000 MILES ON IT. THE DEALER WILL NOT REPLACE UNDER WARRANTY. THIS SHOULD NOT HAPPEN AT APPROXIMATELY EVERY 10,000 MILES. IT IS A 2003 PURCHASED NEW IN 2004. THE TIRES ARE WEARING IN THE FRONT DUE TO THE ALIGNMENT TO THE POINT OF NEEDING REPLACED. THE ALIGNMENT SHOULD NOT OF GONE BAD IN THIS SHORT OF TIME. *JB
May 29, 2006
WHEELS
1 complaint
COMPLAINT RECEIVED VIA E-MAIL. I WOULD LIKE TO FILE A COMPLAINT REGARDING MY MINI VAN. I WAS DRIVING ON THE INTERSTATE AT 65 MPH WHEN THE RIM ON THE FRONT DRIVER'S SIDE FAILED. THE RIM COMPLETELY CAME APART, AND THE TWISTED METAL CUT MY TIRE. DUE TO THE FACT THAT THE RIM COMPLETELY DISINTEGRATED THE VAN LIFTED OFF THE GROUND. I LOST CONTROL OF THE VEHICLE, AND SKIDDED ACROSS TWO LANES OF THE INTERSTATE. LUCKILY, THE INCIDENT DID NOT OCCUR DURING A BUSY TIME. THERE WERE NO OTHER CARS INVOLVED IN THE INCIDENT, AND THE DAMAGE WAS LIMITED TO THE RIM, TIRE, AND HUBCAP. WE DID NOT HIT A POT HOLE OR ANY OTHER OBJECT IN THE ROAD. I DECIDED TO CONTACT YOU BECAUSE I AM CONCERNED THAT THIS VEHICLE IS EQUIPPED WITH FAULTY RIMS. I HAD MY 16 MONTH OLD CHILD IN THE CAR AT THE TIME. THE FAULTY RIM COULD HAVE CAUSED A SERIOUS OR FATAL ACCIDENT, IF IT WOULD HAVE OCCURRED DURING A BUSY TIME OF DAY. THE VEHICLE HAS 18,500 MILES, AND HAS BEEN PROPERLY MAINTAINED. THE TIRES WERE CHECKED AND ROTATED TWO MONTHS AGO. ALSO, I HAVE TAKEN THIS VEHICLE TO HAVE TWO SEPARATE RECALLS REPAIRED IN THE PAST THREE MONTHS. NEITHER OF RECALL NOTICES WERE RELATED TO THE WHEELS NOR THE AXLES. THE MAN WITH THE TOWING SERVICE SAID THAT HE HAD NEVER SEEN A RIM DAMAGED LIKE THIS ONE WITHOUT BEING INVOLVED IN SOME TYPE OF ACCIDENT. I WOULD APPRECIATE SOMEONE LOOKING INTO THIS MATTER.*AK *TC
Jan 26, 2005
SEATS
1 complaint
2004 MAZDA MPV EX. WHILE PARKED IN A PARKING LOT (CAR TURNED OFF), IN PASSENGER BUCKET SEAT BEHIND DRIVER, I SAT DOWN MY 2 YEAR OLD IN ORDER TO CHANGE HIS DIAPER. I KNEW THAT THE SEATS RECLINED USING THE LEVER ON THE SIDE. WHILE MY SON SAT ON THE SEAT, I TURNED THE LEVER, EXPECTING SEAT TO RECLINE, HOWEVER, THERE IS A SPRING MECHANISM (?) THAT AUTOMATICALLY TRIES TO CLOSE THE SEAT, FOLDING THE BACK OF THE SEAT FORWARD, FOR STORAGE AND REMOVAL. I WAS NOT EXPECTING THE AUTOMATIC FOLDING OF THE SEATBACK AT THE FORCE AT WHICH IT CLOSED. WHEN I PULLED THE LEVER THE LEAT BACK CLOSED ON MY SON AND PUSHED HIM INTO THE BACK OF THE DRIVERS SEAT (WHICH HAS A HANDLE ON THE BACK OF IT). HE HIT HIS MOUTH AND FOREHEAD ON THE BACK OF THE DRIVERS SEAT AND COMPLAINED OF A SORE MOUTH/TONGUE AND HAD AN ABRASION ON HIS FOREHEAD. *LA
Jul 13, 2004
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN SHIFTING FROM PARK INTO DRIVE. VEHICLE COLLIDED WITH BRICK BUILDING . AIR BAGS DID NOT DEPLOYED, ALSO HAS PROBLEM WITH THE PASSENGER DOOR LOCKING AND UNLOCKING FOR NO REASON WHILE DRIVING. *AK
Jun 01, 2004
UNKNOWN OR OTHER
1 complaint
THE CONSUMER SMELLED A STRONG CHEMICAL ODOR IN THE CABIN OF THE VEHICLE. THE SMELL CAUSED THE CONSUMER TO FEEL NAUSEOUS AND MADE IT IMPOSSIBLE TO DRIVE THE VEHICLE. THE DEALER REPLACED THE LEATHER SEAT AND OTHER ACCESSORIES YET THE SMELL WAS STILL PRESENT. *NLM *SC *JB
Jan 23, 2004
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
THROTTLE REVVED, BUT VEHICLE FAILED TO ACCELERATE WHEN THE GAS PEDAL WAS DEPRESSED. PRIOR THIS TO INCIDENT TRANSMISSION ABRUPTLY SHIFTED INTO GEAR. DEALERSHIP REFUSED TO REPAIR THE PROBLEM UNTIL THE MANUFACTURER DECIDED ON A REMEDY.*AK
Jan 14, 2004
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
THERE IS A SULFUR SMELL COMING FROM THE ENGINE INTO THE PASSENGER COMPARTMENT, DEALER SAID ITS THE ETHANOL GAS THAT IS CAUSING THE PROBLEM AND THAT IT IS SEASONAL; DEALER SAID TO TRY OTHER GAS; DEALER HAS SAID THEY HAVE RECEIVED OTHER COMPLAINTS OF THIS SAME SMELL AND THAT AT LEAST ONE (PREGNANT) OWNER CANNOT DRIVE HER CAR WITHOUT BECOMING SICK. *LA
Nov 17, 2003
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
WHILE DRIVING AT ANY SPEED, THE GEARS IN THE VEHICLE SEEM TO BE SLIPPING. THE GEARS DIDN'T CHANGE AT THE PROPER INTERVALS. THERE WERE TIMES WHEN THE CONSUMER WOULD BE AT A STOP LIGHT AND THE VEHICLE WOULD LURCH FORWARD , AS IF STRUCK FROM BEHIND. THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPROGRAMMED THE PCM MODULE IN THE TRANSMISSION. THE REPROGRAMMING DID NOT STOP THE ENGINE FROM SLIPPING, BUT IT DID CAUSE THE CHECK ENGINE LIGHT TO GO OUT. THE VEHICLE HAS BEEN IN THE SHOP FOR THE ENGINE SLIPPING THREE TIMES, AND THE PROBLEM STILL PERSISTS. THE MANUFACTURER HAS BEEN INFORMED OF THE PROBLEM. *PH
Nov 12, 2003
SEAT BELTS
1 complaint
CHILD'S NECK SOMEHOW GOT CAUGHT UP IN THE SEAT BELT AND WOULD NOT RELEASE. PLEASE PROVIDE ANY FURTHER INFORMATION. PH
Feb 05, 2003
Frequently Asked Questions
How many problems does the 2003 MAZDA MPV have?
The 2003 MAZDA MPV currently has 114 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2003 MAZDA MPV?
The most common problems reported for the 2003 MAZDA MPV are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2003 MAZDA MPV problem data come from?
All problem and complaint data for the 2003 MAZDA MPV comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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