2002 JAGUAR X-Type Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
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Complaints Reported
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Complaints by Component
POWER TRAIN
38 complaints
TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. ..UPDATED 01/23/2014 *BF THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE TRANSMISSION. HOWEVER, JAGUAR REFUSED TO ADDRESS IT. THE CONSUMER STATED HE HAD TO REPLACE THE TRANSMISSION TIWCE.
Nov 25, 2013
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE PARKING, THERE WAS A LOUD EXPLOSIVE NOISE HEARD AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE GEARBOX WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR
Jul 15, 2013
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,800.
Aug 03, 2011
I WAS STOPPED IN FRONT OF MY GARAGE, WAITING FOR THE DOOR TO OPEN, WITH MY FOOT ON THE BRAKE PEDAL, WHEN ALL OF A SUDDEN THE ENGINE BEGAN TO SPEED UP AND BRAKE PRESSURE FAILED TO STOP THE VEHICLE. THE VEHICLE STRUCK THE PARTIALLY OPEN DOOR, THEN SMASHED IN TO CABINETS IN THE REAR OF THE GARAGE. DAMAGE TO THE VEHICLE AND THE GARAGE WAS SEVERE. THERE CAR SUFFERED DAMAGE TO THE FRONT BUMPER, THE HOOD AND SCRATCHED THE WINDSHIELD AND ROOF. I WAS NOT INJURED, BUT BADLY SHAKEN BY THE INCIDENT. THE VEHICLE HAS ABOUT 60,000 MILES. I SEE IN YOUR COMPLAINT REPORTS THAT THIS HAS OCCURRED SEVERAL TIMES PREVIOUSLY TO THE SAME MODEL AND YEAR JAGUAR. THE CAR HAS YET TO BE REPAIRED. *TR
Oct 16, 2010
1. THIS IS MY 3RD SUA. SEE 10320564 FOR 1ST 2. TRIP COMPONENTS: COUNTRY ROADS, A FERRY, CITY STREETS, AND FWY FOR APPROX. 40 MILES. THE INCIDENT OCCURRED AFTER 10 MILES OF FWY AND DURING APPROX. 1.5 MILES OF CITY STREETS. 2. I TURNED ONTO A SEMI-STEEP ST. APPROACHING A MALL. THE 2ND LIGHT BEFORE THE MALL CHANGED AND I WAS GOING FAST ENOUGH TO DOWNSHIFT TO AID BRAKING. I WAS THE 3RD CAR FROM THE LIGHT IN THE LEFT LANE. I HAD SHIFTED TO DRIVE AFTER STOPPING, MY FOOT ON THE BRAKE AS I WAITED. THE LIGHT CHANGED AND AS THE CAR AHEAD BEGAN TO MOVE AND WHEN THERE WAS ROOM, I MOVED MY FOOT FROM BRAKE TO THROTTLE. I THINK THAT I APPLIED SOME PRESSURE AFTER ENGINE AND SLOPE GOT IT MOVING. AS IT BEGAN ROLLING, I FELT WHAT I THOUGHT WAS A SHIFT. THE CAR BEGAN GOING FASTER AND FASTER BY ITSELF SO I MOVED MY FOOT ON THE BRAKE. CAR DIDN'T WANT TO STOP SO I PUT IT IN NEUTRAL AND IT STOPPED [NO ENGINE ROAR DURING THIS AS IN PRIOR SUA'S.] AFTER STOPPING, THE ENGINE IDLED DOWN QUICKLY. BECAUSE OF TRAFFIC I DID NOT TAKE THE TIME TO KILL IGNITION. IT RAN OK SO I PROCEEDED TO RUN MY MALL ERRAND AND THEN TOOK IT TO JAGUAR. 3. THIS WAS A THURS. AND WE HAD A 2500 MI. TRIP SCHEDULED FOR THE FOLLOWING WED. ON MON. SERVICE ADVISOR TOLD ME THAT THERE WERE 2 XMISSION FAULTS THEY WERE INVESTIGATING, BUT THAT I MIGHT BE ABLE TO GET THE CAR TUES. I WENT IN EARLY AND WENT FOR A TEST DRIVE WITH A TECH WITH NO SUA. HE TALKED ABOUT THE XMISSION FAULTS AND SAID THAT 1 WAS A SENSOR AT THE GEAR SHIFT AND THE 2ND A SENSOR UP FORWARD WHICH MIGHT REFLECT A SHIFTING THAT CAUSED THE ENGINE TO THINK IT NEEDED GAS (I'M NOT TECHNICAL). MORE REVIEW WAS NEEDED SO WE HAD TO RENT A CAR FOR THE TRIP. THIS WK I WAS TOLD THAT BECAUSE THERE WERE NO FAULTS [WAS 2], AND AFTER A REVIEW OF ALL THE DOCUMENTATION AND DATA FROM ALL 3 SUA'S WHICH WERE ALL UNVERIFIED [WAS 2], THAT THERE ARE "NO CONCERNS" AND THAT THE CAR IS SAFE TO DRIVE. AND I WILL BE BILLED FOR $379 PLUS GAS. *TR
Jul 30, 2010
+ 33 more complaints for this component
ENGINE AND ENGINE COOLING
9 complaints
CPSC: 2002 JAGUAR X-TYPE : CONSUMER STATED HE ORDERED A BLUE DEVIL RADIATOR/BLOCK SEALANT FOR A SMALL LEAK COOLANT, BUT THE SEALANT WAS DEEMED DEFECTIVE ONCE IT HAD ADDED TO THE RADIATOR. IT CAUSED THE VEHICLE TO OVERHEAT AND THE FANS TO RUN HIGH. *SS THE CONSUMER WAS INFORMED THE HEAD GASKET NEEDED TO BE REPLACED. *JB
Jul 12, 2016
2002 X-TYPE JAGUAR 2.5 WAS RECENTLY REPAIRED DUE TO MALFUNCTIONS ASSOCIATED WITH FORDS 2002 JAGUAR GEAR BOX, TRANSMISSION, HEATER CORE, CYLINDER HEADS ALL NEEDED TO BE SERVICED. THE 2002 JAGUAR SEEMS TO BE A LEMON STRAIGHT FROM THE FACTORIES THAT THIS CAR WAS MANUFACTURED. WOULD LIKE SOME ACKNOWLEDGEMENT AND ANSWERS TO BE ADDRESSED BY FORD. *TR
Oct 17, 2009
1.5 YRS WITH GEAR BOX FAULT/ABS BRAKE LIGHTS & CHECK ENGINE-CAR CONSTANTLY SHUT OFF WHILE DRIVING VERY DANGEROUS. CODE THAT CAME UP CATALYTIC CONVERTER, ON THE JAGUAR X-TYPE 02. DEALER WON'T HONOR THE 8 YRS. CHANGE ALL THE SENSORS INCLUDING BRAKES, HAD THE TRANSMISSION REBUILT AND FIXED THE 2 LEAKS, GOT A FULL TUNE UP, EVERYTHING WAS OK FOR 4DAY BEFORE ALL THE LIGHTS CAME UP AGAIN. STILL SAME PROBLEMS CONT... SAT. I HIT A POT HOLE WHILE DRIVING AT NIGHT. THE CARE WENT DEAD. GOT IT START MOMENTS LATER BUT CAR LIGHTS WOULD NOT COME BACK ON AND TRANSMISSION WOULD NOT OPERATION EXCEPT IN REVERSE.... I CAN NOT DRIVE AT NIGHT BECAUSE THE CAR HEAD LIGHTS SHUTS DOWN THE CAR WHENEVER I TURN IT ON. THIS CARS SPENDS MORE TIME IN THE SHOP THAN THE ROAD. HELP WHAT DO I DO? I FINANCED THIS CAR AND I'M CONSTANTLY SPENDING, AND SPENDING TO STAY UP BUT I AM SLOWLY LOOSING THIS BATTLE. *TR
Feb 19, 2009
OUR CAR SIMPLY STOPPED ON MY WIFE WHILE SHE WAS DRIVING IT. IT SLOWED DOWN UNTIL IT HALTED TO A COMPLETE STOP WHILE SHE WAS DRIVING ON A MAJOR INTERSTATE. WE HAD THE CAR TOWED TO A REPAIR SHOP ONLY TO LEARN THAT THE ENGINE HAS A HOLE IN IT. THE REPAIRMAN STATED THAT HE WAS SURPRISED AT THE HOLE IN THE ENGINE BECAUSE THE OIL WAS FULL AND THAT NOTHING LEADING TO THE ENGINE WAS BUSTED. THERE IS NO LEAKAGE ANYWHERE. WE DO NOT HAVE ANY OIL SPOTS IN OUR GARAGE FROM WHERE THE CAR WAS LEAKING OIL. WE CONTACTED THE DEALERSHIP IN MONTGOMERY, ALABAMA WHERE WE PURCHASED THE CAR. ONE OF THEIR REPRESENTATIVES INFORMED ME THAT WE NEEDED TO PURSUE OTHER MEANS BECAUSE THEY WERE NOT INTERESTED IN HELPING US TO RESOLVE THE ISSUE. *TR
Oct 22, 2008
I TREATED MYSELF TO THIS VEHICLE AFTER SUFFERING FROM BRAIN CANCER FOR 5 YEARS BUT AFTER THE EXPERIENCE I HAVE HAD WITH MY 2002 X TYPE I'M NOT SURE IF IT WAS A TREAT OR A MISTAKE. I HAVE HAD MANY PROBLEMS SUCH AS ENGINE COOLANT SENSOR, O2 SENSOR, INTAKE MANIFOLD, GEAR SHIFT ( MANUAL) IS ROUGH, DRIVERS SIDE DOOR STICKS AND WONT OPEN ( EMBARRASSING ) AT FIRST I FELT LIKE A QUEEN IN MY CAR BUT NOW ITS MORE HUMILIATING THAN ANYTHING. I BROKE DOWN ON THE HGWY, GOT MADE FUN OF FOR MY EXPENSIVE VEHICLE BEING ON THE SIDE OF THE ROAD, THE CHECK ENGINE LIGHT IS ALWAYS ON. AND I DON'T HAVE TIME IN LIFE TO GET TO ENJOY THIS CAR SINCE IT IS IN THE SHOP SO MUCH :( *TR
Mar 27, 2008
+ 4 more complaints for this component
TIRES
9 complaints
MY WIFE'S X TYPE 2002 JAGUAR WAS RIDING VERY ROUGH AND I ASKED OUR LOCAL MECHANIC TO BALANCE THE TIRES. HE CALLED IN SHOCK ADVISING THAT THE INTERIOR WALL OF A REAR GOODYEAR AMERICAN EAGLE TIRE WAS CRACKED ALL AROUND THE RIM OF THE TIRE AND WE WERE LUCKY TO BE ALIVE. FROM THE OUTER WALL AND THE TREAD THE TIRE APPEARED PERFECT. I HAVE THE TIRE AND DIGITAL PHOTOGRAPHS WHICH I WILL FORWARD WHEN PROVIDED AN E-MAIL ADDRESS. *JB
Sep 11, 2006
FROM JAN 2005 TO 6/28/06 I HAVE HAD FOUR SEPARATE INCIDENTS WITH 2004 POTENZA G009 225/45R17 TIRES THAT HAD TREAD SEPARATION FROM SIDEWALL. TIRES INSTALLED ON A 2002 JAGUAR X-TYPE (AWD). ALL TIRES WERE CONSTANTLY MAINTAINED, ROTATED AND BALANCED PER JAGUAR SPECS. DOT EMH8LHC1805. ALL TIRES HAD BETWEEN 5/32 AND 6/32 OF TREAD LEFT AND MORE THAN 25,000 MILES BEFORE OCCURRENCE. REPLACED ONE OUT OF POCKET AND OTHER THREE WERE REPLACED AT MINOR CHARGE BY BRIDGESTONE DEALER (TIRE FREE (WARRANTY) / CHARGED FOR$ 45 FOR INSTALLATION & BALANCING & ROAD HAZARD PROTECTION). INCIDENTS LEAD TO EXTREME VIBRATION AND VEHICLE INSTABILITY AND WOULD HAVE LEAD TO BLOW OUT IF I HAD NOT RESPONDED IMMEDIATELY. *JB
Jun 29, 2006
2002 JAGUAR X TYPE DEVELOPED TIRE BELT SEPARATION.*MR PRIOR TO THE SEPARATION THE VEHICLE VIBRATED WHILE BEING DRIVEN. *NM
Aug 12, 2005
AUTO HAS APX 28 000 MILES REPLACED IN JAN 05 ALL FOUR TIRES .DEALER SHOWED HOW THEY ALL FAILED AT ONCE. SECONDLY AROUND JAN 04 REPLACED TWO TIRES FROM DEALER. I PAYED FULL PRICE FOR ALL OF THEM. *NM
Feb 24, 2005
VARIOUS PROBLEMS WITH CONTINENTAL TIRE EQUIPMENT ON 2002 X TYPE JAGUAR. *MR THE CONSUMER EXPERIENCED ERRATIC VIBRATION AND SHAKING OF THE STEERING COLUMN. THE DIAGNOSIS WAS THAT THE BELT SEPARATION OCCURRED WHICH RESULTED IN BLOWOUT. *SC *JB
Sep 13, 2004
+ 4 more complaints for this component
VEHICLE SPEED CONTROL
6 complaints
I WAS TRAVELING AT 75MPG NORTH FROM ATLANTA ENTERING KNOXVILLE TENNESSE AT 23:00 WHEN I TURNED ON THE CRUISE CONTROL. THE ENGINE INSTANTLY SHUT DOWN WITHOUT WARNING. LUCKILY TRAFFIC WAS LIGHT AT THAT TIME OF THE EVENING AND I WAS ABLE TO COAST WITH THE GEAR IN NEUTRAL TO THE NEAREST EXIT RAMP. I REMOVED THE KEY FROM THE IGNITION AND RESTARTED THE CAR EASILY. I WAS ABLE TO COMPLETE MY TRIP BACK TO CLEVELAND, OHIO WITHOUT THE USE OF THE CRUISE CONTROL. IT;S BEEN OVER A YEAR SINCE THE INCIDENT AND THE CAR RUNS FINE. SINCE THE INCIDENT, I HAVE NEVER NOR WILL I EVER USE THE CRUISE CONTROL AGAIN. *TR
Dec 15, 2009
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT DESCRIBED A LENGTHY HESITATION WHEN DEPRESSING THE ACCELERATOR PEDAL AT 35 MPH. THE CONTACT STATED THAT THE VEHICLE DECREASED TO APROXIMATELY 5 MPH WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT AND FAILURE MILEAGE WERE 35000.*AK
Mar 23, 2007
WHEN THE BRAKES WERE APPLIED, THE VEHICLE SURGED FOWARD. *JB THE CONSUMER'S FOOT REMAINED ON THE BRAKE WHEN THE INCIDENT OCCURRED. THE CONSUMER HAD TAKEN THE VEHICLE TO THREE DIFFERENT SERVICE DEPARTMENTS WHO WEREN'T ABLE TO REMEDY THE PROBLEM. SCC
Mar 10, 2003
TWICE WHILE ATTEMPTING TO BACK INTO A PARKING PLACE, CONSUMER PUT FOOT ON BRAKE WHEN VEHICLE FLEW FOWARD INTO A PARKED CAR. CONSUMER STATES FOOT WAS NOT ON ACCELERATOR. TOOK TO DEALER AND THEY STATED THAT THE BLACK BOX REPORTED THAT BOTH BRAKE PEDAL AND GAS PEDAL WERE PRESSED AT THE SAME TIME. PLEASE PROVIDE ANY FURTHER INFORMATION. PH *TS
Jan 16, 2003
SPACE BETWEEN THE GAS PEDAL AND BRAKE PEDAL IS SO NARROW THAT DRIVER'S FEET GOT TRAPPED BETWEEN THEM, RESULTING IN AN ACCIDENT.*AK
Sep 03, 2002
+ 1 more complaint for this component
SERVICE BRAKES, HYDRAULIC
6 complaints
DT*: THE CONTACT STATED INTERMITTENTLY, THE BRAKES SQUEAKED AND WOULD NOT STOP THE VEHICLE. THE PARKING BRAKE MUST BE APPLIED TO STOP. THE DEALERSHIP IS UNABLE TO DETERMINE THE PROBLEM. NO REPAIRS HAVE BEEN ATTEMPTED.
Mar 07, 2006
WHILE STOPPING AT A LIGHT BRAKES GRABBED AND MADE A GRINDING NOISE. VEHICLE HAD BEEN TO THE DEALER ON FIVE OCCASIONS, AND DEALER WAS UNABLE TO RESOLVE THE PROBLEM. *AK
Apr 16, 2004
BRAKES FAIL TO ENGAGE UNTIL PUMPED TWO TIMES. *MJ
Jul 11, 2002
AT 20MPH AND PRESSING ON THE BRAKES STEERING WHEEL WILL VIBRATE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Jun 24, 2002
WHILE DRIVING CONSUMER APPLIED THE BRAKES AND THEY FAILED, HAD TO PUMP BRAKES TO STOP VEHICLE. DEALER CONTACTED.*JB
May 30, 2002
+ 1 more complaint for this component
ELECTRICAL SYSTEM
5 complaints
TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO ANY GEAR, THE KEY FELL FROM THE IGNITION. THE FAILURE WAS SPORADICALLY RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63000.
Apr 17, 2014
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE KEY WAS WORN AND WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CAUSE OF THE FAILURE WAS THE IGNITION, WHICH WAS WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000.
Jul 26, 2012
MY FIANCEE WAS DRIVING WHEN THE ENGINE LOST ALL POWER, THE RED MALFUNCTION LIGHT CAME ON, THEN THE AMBER SERVICE LIGHT. THE VEHICLE WOULDN'T ACCELERATE AT ALL AND WAS A HAZARD TO ATTEMPT TO PULL OFF THE ROAD FROM THE RIGHT LANE! MY FIANCEE CALLED SCARED TO DEATH AS SHE WAS ALMOST REAR ENDED DUE TO THE SUDDEN POWER LOSS. BEING A 3X RE-CERTIFIED A.S.E. MASTER TECHNICIAN WITH NUMEROUS COLLEGE CREDITS IN ELECTRICAL ENGINEERING THROUGH THE US AIR FORCE, I TOLD HER TO SHUT THE VEHICLE OFF AND ATTEMPT TO RESTART THE ENGINE TO CHECK THE DASH WARNING LIGHTS, BOTH RETURNED AND THE VEHICLE FAILED TO ACCELERATE BEYOND IDLE. AS THE LEAD TECH(SHOP FOREMAN) OF THE LOCAL MITSUBISHI DEALER, I WAS IN CHARGE OF LEMON LAW REPAIRS PRIOR TO BUY BACK FROM THE MANUFACTURER IN SE FLA. I HOOKED UP MY DIAGNOSTIC SCAN TOOL TO RETRIEVE CODES FROM THE OBD2 CONNECTION AND PULLED UP A CODE FOR THE THROTTLE POSITION SENSOR. FORTUNATELY I WAS ABLE TO CLEAR THE CODE AND DRIVE THE VEHICLE HOME- CAUTIOUSLY! AS THE LEAD TECH. AT A BOCA RATON,FL. REPAIR CENTER, I CALLED MY LOCAL JAGUAR DEALER TO INQUIRE ABOUT THE PRICE AND AVAILABILITY OF THE TPS SENSOR AND WAS NOTIFIED THAT THE PART WAS ONLY AVAILABLE AS A THROTTLE BODY ASSEMBLY- FOR THE AMOUNT OF @1500.00 DOLLARS AND THEY HAPPENED TO STOCK 2 UNITS. I NOTIFIED JAGUAR CUSTOMER SERVICE AND WAS TOLD TO TAKE THE CAR TO THE DEALER THOUGH THE VEHICLE WAS JUST OVER THE MILEAGE WARRANTY AND THE LIGHTS WERE NO LONGER ON, BEFORE ANY DETERMINATION COULD BE MADE AS TO THE WARRANTY GOODWILL AVAILABLE TO HELP WITH THE REPAIR. MY PREVIOUSLY MENTIONED CREDENTIALS AND THE REPEATED MENTION THAT MY FAMILY DRIVES IN THE VEHICLE WITH 3 CHILDREN AND MY CONCERN WITH THEIR SAFETY FELL ON DEAF EARS. MY CONCERN IS THAT THERE IS NO REDUNDANT CIRCUIT TO ALLOW SAFE TRAVEL TO A CLEAR ROAD SHOULDER IN THE EVENT OF SENSOR FAILURE AS THIS VEHICLE DRIVES BY WIRES FOR THE THROTTLE. PLEASE RESPOND ASAP AS I FEAR A REPEAT IS DEFINATELY LIKELY!*JB
Mar 17, 2006
DT: JAGUAR X-TYPE 2002. THE CONSUMER WAS ABLE TO REMOVE THE KEY WHILE THE VEHICLE WAS STILL IN GEAR. JAGUAR LOOKED AT THE VEHICLE, AND THE ENGINEER FROM THE INSURANCE COMPANY STATED THAT THE KEY WAS REMOVED WHILE THE VEHICLE WAS IN GEAR, WHICH WAS AN INDIRECT VIOLATION OF FMVSS. JAGUAR SIMPLY STATED THAT THIS SHOULDN'T HAVE HAPPENED AND THIS FIXED THE VEHICLE. *AK THE IGNITION SWITCH WAS DEFECTIVE. *SC *JB
Jul 08, 2005
CAR SLOWS TO 5MPH WITH NO WARNING, NO CONTROL OF GAS PEDAL, COMPUTER PANEL INDICATES ALL SYSTEMS HAVE FAILED. HAPPENED IN MIDDLED OF INTERSECTION-BARELY MADE IT ACROSS. HAS BEEN IN FOR REPAIR. JAGUAR FOUND NOTHING WRONG. I FEAR MY LIFE IN THIS CAR. AFTER MANY RESTARTS, IT ACTS FINE-UNTIL THE NEXT TIME. JAGUAR IS PICKING UP THE CAR AGAIN. OF THE 880 MILES, 300 HAS BEEN SPENT GOING BACK TO THE DEALER FOR THIS PROBLEM.*AK
Dec 01, 2001
AIR BAGS
4 complaints
"TAKATA RECALL, IS THERE A REASON TO REPLACE THE AIR BAGS? I WOULD SERIOUSLY LIKE TO KNOW!
Dec 09, 2016
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 6 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE SIDE OF HER VEHICLE. THE VEHICLE WAS DESTROYED AND THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 05/25/11 *BF
Apr 11, 2011
PASSENGER SIDE AIR BAG DOES NOT SEEM TO ACCOMADATE PEOPLE THAT WEIGH LESS THAN 130 POUNDS OR LESS.*MR THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER INDICATED THAT THE SYSTEMS WAWS PERFORMING AS DESIGNED. THE CONSUMER BELIEVES TEH DEALER SHOULD DISCLOSE THE FACT THAT THE SYSTEM MAY NOT WORK WHEN PEOPLE OF A CERTAIN WEIGHT ARE IN THE SEAT. *NM
Aug 19, 2004
THE AIRBAG ELECTRONIC MODULE IS NOT PROPERLY, VEHICLE WILL NOT GIVE INFORMATION ON PASSENGER WEIGHT REQUIREMENTS TO ACTIVATE THE SYSTEM. *MJ
Jul 11, 2002
STRUCTURE
4 complaints
A-FRAME AND FRONT CORNER PANELS ARE RUSTING OUT DUE TO A DESIGN FLAW. JAGUAR REFUSES TO FIX THIS ISSUE. WITH A RUSTED OUT A-FRAME IT MAKES THE CAR EXTREMELY WEAK AND IF IN A CRASH THE CAR WILL CRUMBLE. MAJOR ISSUE, PLEASE HELP. *TR
Dec 22, 2012
DESIGN FLAW IN INNER AND OUTER ROCKER PANELS LEAD TO RUST THROUGH OF UNI-BODY. BY THE TIME OWNER SEES FIRST INDICATION OF RUST, UNI-BODY IS ALMOST COMPLETELY GONE. COMPONENTS RUST FROM THE INSIDE OUT. IT SEEMS THAT JAGUAR HAS CORRECTED THIS DESIGN FLAW ON 07 AND NEWER MODELS. IN AN ACCIDENT THERE WOULD BE NO STRENGTH IN UNI-BODY, NO ENERGY ABSORPTION, AND CAR COULD LITERALLY BE "CUT IN HALF". *TR
Dec 05, 2011
2002 JAGUAR X-TYPE. FRONT INNER STRUCTURE AROUND A PILLAR AND CONNECTION TO ROCKER PANELS IS RUSTING BADLY AT A CRUCIAL STRUCTURE POINT. STARTED NOTICING IN 2010,WITH COMPLETE ISSUE THIS YEAR. REPLACEMENT PANEL HAS DRAIN BUILT IN VS. ORIGINAL WITH NO WAY TO FRAIN MOISTURE FROM INNER ROCKER. *TT
Aug 06, 2011
THE CONSUMER STATES THAT THE DRIVER SIDE DOOR IS NOT OPENING PROPERLY. THE DOOR LATCH WAS REPLACED. *SCC
Nov 27, 2002
SUSPENSION
4 complaints
NOTED A METAL FATIGUE VERTICAL SEPARATION IN THE RIGHT REAR TRAILING ARM OF THE REAR SUSPENSION APPROXIMATELY 4 IN LONG. NO DAMAGE TO THE LINK IS NOTED AND APPEARS TO BE A STRESS FRACTURE. COMPLETE FRACTURE OF THE LINK COULD OCCUR AT SPEED IF A ROAD HAZARD, I.E. POTHOLE OR ROUGH ROAD SURFACE IS ENCOUNTERED CAUSING THE REAR WHEEL TO POSSIBLY SEPARATE FROM THE VEHICLE. MANUFACTURER WAS NOTIFIED DIRECTLY BUT WAS TOLD TO TAKE IT TO A DEALER PHOTOS ARE AVAILABLE AND CAR CAN BE MADE AVAILABLE FOR INSPECTION. *TR
Aug 24, 2010
REAR WHEELS CAN NOT BE PUT INTO ALIGNMENT TO MANUFACTURER'S SPECIFICATIONS. *JB
Dec 05, 2005
VEHICLE SHIMMIES WHILE DRIVING AND BRAKING, THE TIRES HAVE BEEN BALANCED AND ROTATED MORE THAN FOUR TIMES. *MJ
Jul 11, 2002
NVH ISSUE - HIGH PITCHED WHINE SIMILAR TO RUNNING A FINGER AROUND THE RIM OF A WINE GLASS. NOISE OCCURS BETWEEN 15-20MPH AND AGAIN AT 65-70MPH. PROBLEM IS KNOWN TO MANUFACTURER AND DRIVESHAFT HAS BEEN REPLACED ONCE BUT IT DID NOT HELP.*AK
Apr 09, 2002
FUEL SYSTEM, GASOLINE
4 complaints
WENT TO GAS UP MY 2002 JAGUAR X-TYPE 2.5 WHEN TOTALLY EMPTY AND GAS SHOT BACK OUT AND SPILLED ALL OVER THE PLACE. TRIED THREE DIFFERENT GAS STATIONS WITH THE SAME EFFECT. CHECK ENGINE LIGHT CAME ON, INDICATING A PROBLEM WITH THE GAS TANK. I CAN'T GAS MY CAR AND THERE IS THE SAFETY HAZARD OF GAS SHOOTING BACK OUT. DEALER WON'T COVER IT AND THERE ARE NO SECOND HAND PARTS OR INDIVIDUAL PARTS, HAVE TO REPLACE WHOLE GAS TANK AND FILLER SYSTEM COSTING ME $1750. *TR
Jun 14, 2007
THE CONSUMER STATES THAT THE FUEL TANK WAS REPLACED. THE REASON IS UNKOWN. *SCC
Nov 27, 2002
NO SUMMARY LISTED ABOVE VEHICLE. *AK
Sep 03, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
May 25, 2002
POWER TRAIN,VEHICLE SPEED CONTROL
3 complaints
JAGUAR 2003 TRANSMISSION FAILURE NEARLY CAUSES FATAL ACCIDENT ON HIGHWAY IN GA. DEALER DENIES RECALL # XT307 S941, WILL NOT FIX, SEE HTTP://WWW.ARFC.ORG/COMPLAINTS/2002/JAGUAR/X-TYPE/. *TR
Mar 01, 2010
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED WITHOUT PRESSURE BEING APPLIED TO THE ACCELERATOR PEDAL. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT SLOW DOWN. SHE SWAYED ACROSS THE ROAD AND CRASHED INTO THE CURB TO STOP THE VEHICLE. THE VEHICLE WAS DAMAGED AND TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. THERE WERE NO WARNING INDICATORS PRIOR TO THIS FAILURE. THE INSURANCE COMPANY WAS NOTIFIED OF THIS INCIDENT. RECENTLY, THE TRANSMISSION FAILED AT LOW MILEAGE AND HAS NOT YET BEEN REPLACED. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 31,000.
Jun 19, 2008
ON FOUR SEPARATE OCCASIONS IN THE LAST FIVE MONTHS, THE CAR LOST POWER AND THE "POWER TRAIN" WARNING LIGHT ON THE DASH DISPLAY CAME ON. IT APPEARS TO BE RELATED TO THE CRUISE CONTROL, SINCE THE FAILURES OCCURRED WHEN ENGAGING OR RE-ENGAGING (AFTER APPLYING THE BRAKE OR PRESSING ON THE ACCELERATOR) THE CRUISE CONTROL. THE FAILURES SEEM TO OCCUR RANDOMLY AND NOT EVERY TIME THE CRUISE CONTROL IS USED. THE DEALER HAS BEEN UNABLE TO REPLICATE THE PROBLEM, BUT THEY HAVE REPLACED THE CONTROL COMPUTER AND RE-DONE A NUMBER OF WIRING HARNESSES. EVEN THOUGH THE PROBLEM HAS NOT BEEN REPLICATED, THE FAILURE HISTORY IS CAPTURED IN THE CAR'S ON-BOARD COMPUTER. *NLM
Jun 04, 2003
POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
I HAVE HAD THIS CAR, 2002 JAGUAR X-TYPE FOR LESS THAN 3 YEARS. OVER THIS TIME,. THERE HAVE BEEN SEVERAL FAILURES WITH THE ELECTRICAL SYSTEM. THE CAR ONLY HAS 62,917 MILES, AND NOW THE TRANSMISSION HAS FAILED. THIS OCCURED ON A RAINY NIGHT, AND I BARELY GOT TO MY STREET BEFORE THE CAR TOTALLY STOPPED MOVING. I HAVE CONTACTED JAGUAR CORPORATE TO ASK THEM TO STAND BEHIND THEIR VEHICLE. THEY SEEM TO BUILD THIS CAR TO LAST ONLY 3 YEARS. ALL THEY OFFERED WAS A $1,000 DISCOUNT ON A BILL OF $8,150.00.*AK
Mar 18, 2005
WHEN CROSSING A HIGHWAY INTERSECTION THE VEHICLE ENGAGED INTO LIMPMODE WHICH CAUSED THE ELECTRICAL SYSTEM TO SHUT DOWN, AND VEHICLE DECELERATED TO 5 MPH. *AK
Feb 01, 2005
ON 2 SEPARATE OCCASIONS, THE CONSUMER WAS UNABLE TO TAKE THE VEHICLE OUT OF THE PARK GEAR. THE DEALERSHIP REPLACED A SWITCH WHEN THE PROBLEM FIRST OCCURRED. ALSO AT 26,000 WHILE DRIVING ALL GAUGES ON THE DASHBOARD SUDDENLY WENT TO ZERO. THE DEALERSHIP WAS UNABLE TO DETERMINED THE CAUSE OF THE PROBLEM. *JB
Jan 23, 2004
VISIBILITY
3 complaints
THE DRIVER SIDE WINDOW DID NOT ROLL DOWN. *JB
Mar 05, 2003
WHEN REAR SIDE WINDOWS ARE OPENED WHILE DRIVING IT CAUSES SEVERE VIBRATION, AND A SEVERE NOISE FOR REAR PASSENGERS. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Jul 30, 2002
TWICE SUN ROOF DID NOT CLOSE ALL THE WAY. DEALER COULD NOT FIND CAUSE OF PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Jun 14, 2002
SUSPENSION,POWER TRAIN
2 complaints
THE JAGUAR DEALER REPLACED THE TRANSMISSION AND RELATED PARTS IN THE CAR AS IT WAS UN-DRIVABLE. AFTER RE-ASSEMBLY, THE CAR WOULD MAKE CLUNKING SOUNDS WHEN TURNING TIGHT TURNS AND OVER BUMPS AND DIPS. THIS BECAME MORE NOTICEABLE OVER TIME, UNTIL THE DEALER WANTED TO REPLACED MOST OF THE SUSPENSION. IT TURNS OUT THAT THE TRANSMISSION SUB-FRAME IS BOLTED THROUGH THE FLOOR PAN TO SPOT-WELDED NUTS. THE TECHNICIAN BROKE THESE NUTS LOOSE DURING RE-INSTALLING THE FRAME MEMBER (PERHAPS BY OVER-TORQUING). THE DRIVETRAIN WOULD THEN SHIFT DURING THE TIGHT TURNS AND OVER BUMPS MAKING A LOUD CLUNKING IN THE UNIBODY. *TR
Aug 17, 2012
EXPERIENCED TWO MAJOR FAILURES. THE INITIAL FAILURE INVOLVED THE SHEARING OFF OF ONE OF THE LEFT SUSPENSION COMPONENTS. RESULTED IN STEERING FAILURE. FORTUNATELY, I WAS ONLY GOING 20 MPH AND WAS ABLE TO STOP BEFORE FURTHER DAMAGE INCURRED. $4500 IN REPAIRS TO FRONT END/SUSPENSION--COVERED BY LOCAL DEALER/JAGUAR. THE SECOND FAILURE INVOLVED TRANSMISSION FAILURE AT SPEEDS OF 40 - 70 MPH. HAPPILY, WHEN TAKEN TO THE DEALERSHIP, IT LEFT THEM STRANDED ON THE STREET. THIS RESULTED IN THE RECOMMENDATION OF A NEW TRANSMISSION AT $6500 ON A COMPONENT NOT DUE TO REQUIRE SERVICE FOR ANOTHER 30,000 MILES. (CAR HAD 69,000 MILES.) *JB
May 07, 2006
LATCHES/LOCKS/LINKAGES
2 complaints
THERE WAS NO CRASH ASSOCIATED WITH THIS PROBLEM. ALL FOUR DOOR LOCKS HAVE BECOME INOPERABLE FROM THE OUTSIDE OF THE VEHICLE. THE PROBLEM CAN BE FIXED BY REPLACING THE DOOR LATCHES. THIS STARTED HAPPENING OCCASIONALLY WHEN THE CAR WAS THREE YEARS OLD AND HAS GOTTEN MUCH WORSE. IN AN EMERGENCY IT WOULD BE IMPOSSIBLE TO OPEN THE DOORS FROM THE OUTSIDE. *TR
Apr 06, 2010
THE CONSUMER STATES THAT THE TRUNK LOCK NEEDED TO BE REPLACED. THE INDENTIONS ON THE TOP OF THE REAR BUMPER CAUSED THE TRUNK NOT TO FUNCTION PROPERLY. *SCC
Nov 27, 2002
PARKING BRAKE
2 complaints
TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE ON HER VEHICLE WOULD HAVE TO BE PULLED UP PROGRESSIVELY HIGHER TO HOLD THE VEHICLE WHILE IN NEUTRAL. AT A CERTAIN POINT, SHE WOULD HAVE TO SHIFT INTO FIRST GEAR BECAUSE IT WOULD HOLD THE VEHICLE WHILE PARKED. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP AND WAS INFORMED THAT THE PARKING BRAKE NEEDED TO BE ADJUSTED. THE REPAIR WAS MADE, BUT THE FAILURE RECURRED. SHE WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE IN RELATION TO NHTSA CAMPAIGN ID NUMBER 04V487000 (PARKING BRAKE). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CURRENT MILEAGE WAS 62,416 AND FAILURE MILEAGE WAS APPROXIMATELY 57,000. UPDATED 09/25/08 *BF UPDATED 09/25/08. *JB
Aug 27, 2008
MY NAME IS [XXX]. MY HUSBAND [XXX] AND I OWN A 2002 JAGUAR X-TYPE 2.5. IN OCTOBEROF 2003, I PARKED IN A COMMERCIAL PARKING LOT WHILE I ATTENDED AN APPOINTMENT. WHEN I RETURNED TO THE VEHICLE AFTER MY APPOINTMENT, I FOUND THAT THE CAR HAS ROLLED BACK INTO 2 OTHER VEHICLES THAT WERE PARKED BEHIND IT. THERE WAS DAMAGE DONE TO ALL THREE VEHICLES INVOLVED. IT IS DOCUMENTED BY MYSELF AND BOTH OF THE OWNERS OF THE VEHICLES THAT WERE INVOLVED THAT MY HANDBRAKE WAS FULLY ENGAGED. NOBODY COULD BELIEVE THAT THE VEHICLE COULD HAVE ROLLED BACK. THE INCIDENT HAPPENED ON A COMMERCIAL PARKING LOT, AND EVEN THOUGH A POLICE OFFICER ATTENDED THE SCENE, HE WOULD NOT MAKE A WRITTEN REPORT AS IT HAPPENED ON PRIVATE PROPERTY. I CONTACTED THE LOCAL DEALERSHIP (GAUDIN JAGUAR - LAS VEGAS, NV) AND BROUGHT MY VEHICLE TO BE LOOKED AT, THEY INDICATED THAT THERE WAS NOTHING WRONG WITH THE HANDBRAKE. I INDICATED AT THAT TIME THAT I DID NOT FEEL SAFE DRIVING AND PARKING THE VEHICLE AS THE HANDBRAKE HAD TO BE FAULTY AS IT SHOULD NOT ROLL BACK WHEN ENGAGED. I LEFT THE DEALERSHIP UNHAPPY WITH THE SERVICE THAT I RECEIVED FROM THE DEALERSHIP. I WENT THROUGH MY INSURANCE AND HAD TO TAKE RESPONSIBILITY EVEN THOUGH I WAS NOT IN THE VEHICLE WHEN THE ALTERCATION HAPPENED AND EVEN THOUGH THE BRAKE WAS WITNESSED BY ALL PARTIES. I WILL HAVE AN INCREASED INSURANCE PREMIUM FOR SOMETHING THAT I BELIEVE NOT TO BE THOUGH ANY FAULT OF MY OWN. I HAVE GONE TO JAGUAR HEAD OFFICE AND AFTER MUCH CONFUSION ON THEIR CUSTOMER VICE REP, THEY CLAIM THAT THERE ISN'T AN ISSUE AND THAT THEY ONLY DEAL WITH INSURANCE COMPANIES. MY INSURANCE COMPANY WILL ONLY CONTACT THEM IF A COMPLETE RECALL IS MADE. I HAVE ONLY FOUND ONE OTHER PERSON WHO TOOK THEIR VEHICLE INTO THEIR DEALER (JAGUAR NORTHAMPTON) AND THEY FIXED THE PROBLEM. I CAN PROVIDE THIS INFO, IF NEEDED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 10, 2004
TIRES,WHEELS
2 complaints
ALUMINUM WHEELS DENT EASILY ALLOWING AIR LEAKAGE FROM TIRES. THESE ARE THE SPORT WHEELS ON THE JAG X-TYPE MODEL. I RAN OVER A DEER CARCASS IN ROAD AND THE RIGHT FRONT PASSENGER SIDE TIRE DEFLATED AND CAME OFF THE RIM AS THE CAR WAS TRAVELING 70 MPH. THE CAR SPUN OUT OF CONTROL AND $17.000 OF DAMAGE WAS INCURRED. AFTER THE ACCIDENT IT WAS NOTED AT ACTUALLY ALL THE WHEELS HAD SMALL DENTS AND THEY ALL NEEDED TO BE REPLACED. REGULAR TIRES AND WHEELS WERE PURCHASED. TIRES WERE MADE BY CONTINENTAL. ALUMINUM WHEELS WERE STANDARD ON SPORTS MODEL. *JB
Dec 17, 2004
WHILE DRIVING OVER 55 MPH THERE WAS SEVERE VIBRATION IN THE STEERING WHEEL. DEALER TOLD THE CONSUMER TO PUT DIFFERENT RIMS AND TIRES ON THE VEHICLE. CONSUMER REPLACED THE TIRES AND RIMS, BUT THE PROBLEM RECURRED. *AK
Mar 12, 2004
WHEELS
2 complaints
WHILE DRIVING AT ANY SPEED THERE WAS SEVERE VIBRATION IN FRONT AND REAR. THE VEHICLE WAS TAKEN TO DEALERSHIP, AND TECHNICIAN DETERMINED THAT RIMS WERE BENT. PREVIOUS TO DIAGNOSIS, CONSUMER REPLACED ONE OF THE REAR RIMS WHICH WAS BENT. *AK A TOTAL OF FIVE RIMS REPLACED AND THE TIRES WERE REPLACED BECAUSE THEY WEREN'T SUITABLE FOR THE RIMS. *SC
Oct 15, 2004
STEERING VIBRATION STARTED AFTER REPLACEMENT OF CLUTCH AT 12000 MILES ( CLUTCH SEIZED). DEALER SAID WHEELS WERE BUCKLED AND SWAPPED, ON FURTHER WORK 2 MONTHS LATER ( TOOK 2 MONTHS FOR PART) DEALER STATES 4 WHEELS ARE BUCKLED ( INCLUDES SPARE THAT WAS UNUSED). ONLY OPTION IS TO PURCHASE 4 NEW WHEELS ( X TYPE 3.0 SPORT). JAGUAR HAVE BEEN SINGULARLY UNHELPFUL AND CAR HAS BEEN IN REPAIRS FOR 22 DAYS SINCE RECEIVED IN JUNE 2002. *JB
Mar 13, 2003
SEAT BELTS
2 complaints
THE DRIVER'S SHOULDER HARNESS LOCKS UP AND WILL NOT EXTEND SO THAT IT CAN BE PUT ON. WE ARE TOLD THIS IS NORMAL FOR AN ENGLISH CAR AND TO DRIVE WITHOUT THE SHOULDER HARNESS. THE SHOULDER HARNESS FAILED TO RESTRAIN IN AN ACCIDENT AND FULLY EXTENDED AND BROKE.*AK
Jul 07, 2004
THE DRIVER'S SHOULDER HARNESS LOCKS UP AND WILL NOT EXTEND SO IT CAN BE PUT ON. WE ARE TOLD THIS IS NORMAL FOR AND ENGLISH CAR AND TO DRIVE WITHOUT THE SHOULDER HARNESS.*AK THE RETRACTOR LOCKS UP WHEN THE BELT IS IN STOW AND CAN NOT BE RELEASED. RETRACTOR REPLACED ONCE AND ISSUE CONTINUES. ALSO WHEN IN AN ACCIDENT THE SHOULDER HARNESS RETRACTOR DID NOT LOCK AND FAILED TO RESTRAIN. THE ENTIRE ASSEMBLY HAS BEEN REPLACED WITH NO IMPROVEMENT. CW
May 05, 2004
EQUIPMENT
2 complaints
CAR IS EQUPIPED WITH A TOUCH SREEN PANEL TO CONTROL PHONE, NAVIGATION, RADIO, CLIMATE CONTROL- THE TOUCH PAD DOES NOT OPERATE PROPERLY AND CAN BE DISTRACTING TO DRIVER WHICH MAY CAUSE AND ACCIDENT. THE SYSTEM HAS AN ERROR RATE OF APPROXIMATELY 50-80% . JAQUAR CORPORATE HAS BEEN WORKING WITH ME SINCE AUGUST OF 2001 TO FIX THE SYSTEM. THEY JUST REPLACED THE VEHICHLE WITH A NEW ONE HOWEVER THIS UNIT HAS THE SAME PROBLEM AS DID THE ONE I DROVE FROM THAT THE FACTORY TECHNICIAN HAD. THE PROBLEM IS THE SYSTEM HAS A DESIGN FLAW THAT IS GOING TO GET PEOPLE KILLED. FOR EXAMPLE YOU PRESS THE #1 AND YOU GET THE # 2, SOMETIMES YOU CAN'T HANG UP ON A PHONE CALL WHICH MAKES YOU OPEN THE HANDREST WHERE THE PHONE IS LOCATED TO DISCONNECT FROM THE CALL. THE LIST OF PROBLEMS IS ENDLESS-AND THEY ARE UNABLE TO FIX IT
Jan 25, 2002
CAR IS EQUPIPED WITH A TOUCH SREEN PANEL TO CONTROL PHONE, NAVIGATION, RADIO, CLIMATE CONTROL- THE TOUCH PAD DOES NOT OPERATE PROPERLY AND CAN BE DISTRACTING TO DRIVER WHICH MAY CAUSE AND ACCIDENT. THE SYSTEM HAS AN ERROR RATE OF APPROXIMATELY 50-80% . JAQUAR CORPORATE HAS BEEN WORKING WITH ME SINCE AUGUST OF 2001 TO FIX THE SYSTEM. THEY JUST REPLACED THE VEHICHLE WITH A NEW ONE HOWEVER THIS UNIT HAS THE SAME PROBLEM AS DID THE ONE I DROVE FROM THAT THE FACTORY TECHNICIAN HAD. THE PROBLEM IS THE SYSTEM HAS A DESIGN FLAW THAT IS GOING TO GET PEOPLE KILLED. FOR EXAMPLE YOU PRESS THE #1 AND YOU GET THE # 2, SOMETIMES YOU CAN'T HANG UP ON A PHONE CALL WHICH MAKES YOU OPEN THE HANDREST WHERE THE PHONE IS LOCATED TO DISCONNECT FROM THE CALL. THE LIST OF PROBLEMS IS ENDLESS-AND THEY ARE UNABLE TO FIX IT
Jan 25, 2002
SUSPENSION,STRUCTURE,ENGINE
1 complaint
I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURANCE, THIS IS NOT COVERED. THE TRUCKING CO SAYS THEY ARENT LIABLE SO THE ONLY OTHER LIABILITY IS CDOT SINCE THE ROAD WASN'T SAFE.
Sep 17, 2017
ENGINE
1 complaint
WHEN DRIVING THE ENGINE WILL SHUT-OFF WITHOUT ANY WARNING WITH LOSS OF POWER STEERING. WILL NOT RESTART. THIS HAS HAPPENED THREE TIMES - THE FIRST TIME WAS AROUND SEPT. 13. CAR HAS BEEN TOWED THREE TIMES. I WAS TOLD THE COMPUTER BOX WAS "FILLED WITH ABOUT A 100 CODES AND WERE ERASED AND THE CAR SHOULD BE FINE". THE MECHANIC HAS EXTENSIVE JAGUAR EXPERIENCE. I HAVE ONLY DRIVEN THIS CAR ABOUT 100 MILES SINCE THE FIRST INCIDENT TO THE PRESENT DATE. (I WAS AFRAID TO DRIVE THIS CAR MUCH BECAUSE I DO NOT KNOW WHEN THE PROBLEM WILL OCCUR). ON 4-21-04 THE PROBLEM OCCURRED AGAIN AND I WAS UNABLE TO STEER THE VEHICLE (AT A PEDESTRIAN INDUSTRIAL INTERSECTION) AND MY FAMILY WAS IN THE CAR. I RESEARCHED THE INTERNET AND THIS IS A COMMON PROBLEM WITH THE 2002 JAGUAR X-TYPE. THIS CAR IS DANGEROUS TO DRIVE AND A DANGER TO THE PUBLIC, MYSELF AND TO MY FAMILY. I HAVE OWNED THIS CAR SINCE NEW AND NEVER ABUSED. IT NEEDS TO BE RECALLED AND THE PROBLEM FIXED BEFORE SOMEONE IS KILLED! UPDATED 05/20/14 UPDATED 06/19/14
Apr 23, 2014
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
THE ENGINE WOULD QUIT RUNNING, USUALLY WHEN TURNING RIGHT AND USUALLY WHILE BOUNCING OVER A BUMP. THE CAR WOULD SOMETIMES SHOW CODES RELATING TO THE TRANSMISSION, CYLINDER MISFIRING, OR THE SECURITY SYSTEM FAILING. SOMETIMES NO CODES AT ALL WOULD BE STORED, AND SOMETIMES THE CAR WOULD START BACK UP ON ITS OWN AFTER A BRIEF MOMENT. OTHER TIMES IT WAS UN-DRIVABLE. THE UNDERLYING ISSUE TURNED OUT TO BE THE POSITIVE BATTERY CABLE SUPPLYING THE FUSE BOX WAS RUBBING AGAINST A TRANSMISSION MOUNT BOLT HEAD AND GROUNDING OUT. *TR
Aug 17, 2012
SUSPENSION,EQUIPMENT
1 complaint
RIGHT FRONT AXLE BROKE WHILE DRIVING! THANK GOD I WAS GOING BELOW 5 MILES IN THE SHOPPING CENTER PARKING LOT. HOW COULD THIS HAVE HAPPEN. IT WAS JUST 2 MONTHS AGO I HAD NEW BRAKES AND WHEEL BEARINGS PUT ON THE CAR AND THE AUTOMOTIVE PLACE SAID MY CAR WAS SAFE TO DRIVE. *TR
Aug 09, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. WHILE DRIVING APPROXIMATELY 20-25 MPH, THE FUEL LEVEL INDICATOR FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE IT WAS DETERMINED THAT THE FUEL SENDING UNIT HAD FAILED AND THE FUEL GAUGE WOULD NEED TO BE REPLACED. IN ADDITION, WHEN ACTIVATING THE AIR CONDITIONER, THE ENGINE MOUNT WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE WARNING PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE VINE WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 130,000.
Jun 08, 2010
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EQUIPMENT
1 complaint
JAGUAR X TYPE TRANNY FAILING... HOW LONG BEFORE IT FAILS IN FRONT OF A TRACTOR TRAILER ?? *TR
Feb 23, 2010
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENT
1 complaint
I WOULD LIKE TO POST A SIMILAR COMPLAINT TO NOTIFY OTHER CONSUMERS WHO OWNS A JAGUAR X-TYPE 2002. IN AUGUST 29 2007, ON MY WAY TO WORK THE CAR WOULDN'T ACCELERATE MORE THAT 30 MILES PER HOUR. I DROVE BACK HOME AND I HAD THE CAR TOWED TO THE NEAREST JAGUAR DEALERSHIP. I HAD TO REPLACE THE TRANSMISSION FOR A COST OF $5,400 WITH 59,000 MILES. THE FIRST 4 YEARS, I MADE SEVERAL VISITS TO THE DEALER TO FIX AN ENGINE LIGHT PROBLEM, FUEL LEAK, REPORTED A SQUEAKY SOUND COMING FROM THE BRAKES (@ 10,000 MILES JAGUAR TOLD ME I NEEDED NEW BRAKES PADS FOR A COST $1,200,). THE RADIO SPEAKERS STOPPED WORKING AND I WAS TOLD IT WAS NORMAL WEAR AND TEAR AND IT WILL COST ME $ 900 TO FIX IT. *JB
Sep 11, 2007
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY,SEAT BELTS,STRUCTURE,TIRES
1 complaint
THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILED AND HAD TO BE REPLACED. WHEN THIS HAPPENED THE PASSENGER FRONT SEAT BELT WOULD NO LONGER PULL OUT-COMPLETELY INOPERABLE. NEXT CAM THE CHUGGING, CHUGGING,GO SYNDROME. WS TOLD IT HAD SOMETHING TO DO WITH FUEL SENSORS AND OXYGEN SENSORS. TIRE BLOW OUT ON THE HIGHWAY (WITH KIDS AND MOTHER IN THE CAR). NOW THE BOLTS HOLDING THE STRAPPING TO SECURE THE FUEL TANK FELL OUT. THE DEALER SHIP TELLS ME---NOT FROM RUST---BUT THEY ARE ALLEGING FROM SOME SORT OF VALDALISM--SO I HAVE TO PAY TO HAVE THESE REPLACED. YUP...IT'S BEEN AN EXPENSIVE TWO YEARS....$24,000 FOR THE CAR, TWICE TOWED, WARRANTY COVERED REPAIR EXPENSES +/- $4,000; UNCOVERED REPAIR EXPENSES STILL INCURRING-BUT IT'S OVER $1,500 AT LAST COUNT.. NOT TO MENTION NUMEROUS DRIVES TO JAGUAR DEALERS (THIS MEANS TAKING THE DAY OFF FROM WORK)....WHEN I BOUGHT THE CAR, I PURCHASED A FORD PREMIUM CARE EXTENDED WARRANTY, BECAUSE, AS I WAS INFORMED, "ANY FORD DEALER SHOULD BE ABLE TO HANDLE THE CAR"...UNTRUE. *TR
Jul 19, 2007
FUEL SYSTEM, OTHER
1 complaint
BOLTS HOLDING THE GAS TANK STRAPPING FELL OUT WHILE DRIVING. *TR
Jul 19, 2007
POWER TRAIN,VISIBILITY,SEATS
1 complaint
AT ONLY 46,000 MILES, VEHICLE SUFFERED CATASTROPHIC TRANSMISSION FAILURE, RESULTING IN ESTIMATES RANGING FROM $8000 (JAGUAR REBUILT) TO $3000 (LOCAL REBUILD) FOR REPAIRS. CAR WAS, ACCORDING TO DEALER, OUT OF WARRANTY BY REGISTRATION DATE, LEAVING ME WITH THE ENTIRE REBUILD BILL. JAGUAR KNOWS ABOUT THE PROBLEM OF X-TYPE TRANSMISSIONS FAILING AND REFUSES TO ADDRESS THE SITUATION. EMAILS AND LETTERS SENT TO JAGUAR HQ HAVE ALL GONE UNANSWERED. SINCE I RECEIVED THE VEHICLE, THE TRANSMISSION HAS BEEN REPLACED, HEADLIGHT WASHER COVERS HAVE BOTH BLOWN OFF DURING USE, SUNROOF HAS FAILED, BOTH FRONT SEATS ROCK (JAGUAR HAS A TSB OUT ON THIS BUT FAILS TO RECALL), MYSTERIOUS DSC FAILURES AND MANY FIT AND FINISH ISSUES (DASH PAD WARPING, PAINT ISSUES, ETC.).
Mar 17, 2007
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
ELECTRICAL SYSTEM - MY CAR WAS PARKED FOR TWO DAYS AT A SECURE AIRPORT PARK AND RIDE. WHEN RETURNING FROM MY TRIP, WHEN PUTTING THE CAR IN REVERSE THE CAR JERKED AND ROLLED OUT OF THE PARKING SPACE. I THEN PROCEEDED TO PUT THE CAR IN DRIVE AND IT FAILED TO ACCELERATE. THE ENGINE AND TRANSMISSION WARNING LIGHTS WERE ILLUMINATED, WHICH PUT THE CAR IN LIMP MODE. I HAD THE CAR TOWED TO THE DEALERSHIP. THANKFULLY I WAS NOT IN HIGH TRAFFIC WHEN THIS HAPPENED. IF I WAS TRAVELING AT 60 MPH AND THE CAR WENT INTO LIMP MODE THERE COULD HAVE BEEN A SERIOUS ACCIDENT. THE DEALER STATED THAT IT WAS A THROTTLE POSITIONING SENSOR FAILURE AND TO CORRECT THE PROBLEM, THE THROTTLE HOUSING WOULD HAVE TO BE REPLACED AT A COST OF $1600.00. THE WARRANTY HAD EXPIRED 3 MONTHS EARLIER. THIS CAR HAS LESS THAN 48,000 MILES ON IT AND IS ONLY DRIVEN IN CITY TRAFFIC. THIS HAS TO BE A DEFECT WITH THIS UNIT, ESPECIALLY SINCE IT FAILED WHILE THE CAR WAS PARKED WITHOUT WARNING. THIS IS DEFINITELY A SAFETY ISSUE. IF THIS UNIT HAD FAILED ON THE INTERSTATE (I LIVE IN THE METRO ATLANTA AREA) IT COULD HAVE CAUSED A MAJOR ACCIDENT WITH POSSIBLE INJURIES. *JB
Nov 06, 2006
SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
2002 JAGUAR X TYPE WAS INVOLVED IN A ROLL OVER AND NONE OF THE AIR BAGS DEPLOYED. CRUISE CONTROL AND BRAKE EQUIPMENT ARE POSING A PROBLEM AS WELL. *MR THE DRIVER AND PASSENGER SUSTAINED SEVERE INJURIES. *SC *JB
Apr 28, 2005
STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
WHEN APPLYING THE BRAKE PEDAL, THE BRAKES FAILED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE BRAKES NEEDED TO BE REPLACED. *JB THE BRACKET THAT HELD THE PADS HAD BROKEN AND CURRENTLY THE LEFT REAR WHEEL WAS DAMAGED, THERE WAS ALSO A GASOLINE SMELL, THERE WAS VIBRATION AND OR METALLIC SOUND WHEN THE VEHICLE SPEED WAS OVER 45 MPH, AND THE NAVIGATION SYSTEM BROKE. *SC THE CONSUMER ALSO HAD STEERING PROBLEMS. *JB
Dec 15, 2004
FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,STRUCTURE
1 complaint
CAR HAS HAD NUMEROUS REPAIRS WITH TRANSMISSION, DOOR'S OPENING, TRUCK, FUEL INJECTORS, SUNROOF, WINDOWS, ETC. *JB
Jul 22, 2004
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VISIBILITY,SEATS
1 complaint
I LOVE MY JAG, BUT DRIVE SHAFT REPLACED 4X - WHISTLING NOISE DUE TO INCOMPATIBLE METALS, FRONT SEATS ROCK, WINDOWS MALFUNCTION, BRAKES HAVE RAPID WEAR LESS THAN 30,000 MILES, TIRES REPLACED LESS THAN 30,000 MILES, DEALER IS TRYING TO SOLVE PROBLEMS. *LA
Apr 06, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT
1 complaint
VEHICLE INSTRUMENT PANEL IS INOPERATIVE.*MR THE CONSUMER HAD EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE. THE DASHBOARD HAD TO BE REPLACED AS RESULT OF THE INSTRUMENT PANEL, THE DRIVER SIDE DOOR WAS WOULD NOT OPEN FROM THE OUTSIDE, THE WARNING LIGHT FLASHED ON INDICATING A PROBLEM WITH THE ENGINE AND THE VEHICLE WOULD OVERHEAT AND SHUT DOWN ON ROADWAYS. THE DEALER WAS NOTIFIED AND VEHICLE WAS TAKEN FOR SERVICE BUT THE CONSUMERS NO LONGER WANT THE VEHICLE BACK. PLEASE RESPOND PROMPTLY IN RESOLVING MATTER. *CB
Oct 22, 2003
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VISIBILITY,SEAT BELTS,STRUCTURE,EQUIPMENT
1 complaint
NAR 04/21/2003 MR THE CONSUMERS AUTOMOBILE WAS IN A SERIES BLOCK OF VEHICLES BUILD AND SOLD WITH A DEFECTIVE CHIP. AFTER HAVING SEVERAL PROBLEMS WITH THE VEHICLE SUCH AS; THE SEAT BELT ADJUSTERS BROKEN, THE CLOCK RADIO AUDIO SYSTEM INOPERATIVE, THE BRAKES HAVING BEEN REPLACED, FAILURE OF THE TRANSMISSION INTERLOCKING WHICH CAUSES A CLICKING NOISE. AND TO DATE THE CONSUMER HAS ONLY RECEIVED ONE RECALL (R935) NOTICE. THE CONSUMER IS VERY DISSATISFIED AND FEELS THAT JAGUAR HAS FAILED TO TACKLE THE PROBLEMS AS STATED, HOPEFULLY COMPENSATION FOR THE DEFECTIVE VEHICLE WILL BE ENACTED. *CB THE DASHBOARD INSTRUMENT PANEL WAS REPLACED. THE HVAC MADE A NOISE WHEN THE DEFROSTER WAS ON *JB
Apr 24, 2003
SEATS,UNKNOWN OR OTHER
1 complaint
THE CONSUMER STATES THAT THE CHROME RING AROUND THE CUP HOLDER WAS REPLACED. THE DRIVERS SEAT FINISHING TOWARDS THE BOTTOM HAD COMPLETELY BROKEN IN TWO AND WAS REPLACED AS WELL. *SCC
Nov 27, 2002
STEERING
1 complaint
THE CONSUMER STATES THAT THE DEFECTIVE GEAR SHIFT BOX WAS REPLACED. *SCC
Nov 27, 2002
SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,TIRES,SEATS,UNKNOWN OR OTHER
1 complaint
STEERING COLUMN SHIMMIED WHEN DEPRESSING BRAKE; STEERING COLUMN MADE RUBBING NOISE; TWO TIRES BLEW OUT; ELECTRICAL MALFUNCTION LIGHT TURNED ON; POOR FM RECEPTION; FRONT SEATS ROCK. MR
Oct 14, 2002
SEATS
1 complaint
BOTH FRONT SEATS ROCK. *MJ
Jul 11, 2002
Frequently Asked Questions
How many problems does the 2002 JAGUAR X-Type have?
The 2002 JAGUAR X-Type currently has 133 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 JAGUAR X-Type?
The most common problems reported for the 2002 JAGUAR X-Type are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 JAGUAR X-Type problem data come from?
All problem and complaint data for the 2002 JAGUAR X-Type comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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