Jaguar XE — Recalls, Reliability, Specs & VIN Decoder

Purchased 2020 jaguar XE with under 13,000 miles on it 2 years ago now has 23,000 miles on it. Went to leave for work and my car wouldn’t start stating the transmission wasn’t in park and other messages and tried jumping it wouldn’t work. Wouldnt switch gears to put car in neutral and neutral release under hood wouldn’t fully work. because parking break was stuck on. Took 3 tow trucks to get it out. Finally got it to dealership where they stated it’s a Corroded battery line could not state how it got damaged besides “salt” & “moisture” has gotten inside and these things just happen. This does not sound like normal wear and tear for a 6 year old car with that low of miles. Especially when taken care of. Can not pinpoint exactly how moisture got inside or where in the line. States the battery line brings the power from the back of the car where the battery is to the front and the voltage isn’t getting through to start the vehicle. What if you were driving and then suddenly it gave out due to this? This sounds like a safety issue and jaguar doesn’t want to be reliable for it. I had no indication anything was wrong with it just one day it worked and then the next day it didn’t.

While driving on the highway at normal operating speeds, the vehicle suddenly lost power, and the accelerator pedal became completely unresponsive, preventing me from maintaining speed or safely exiting the roadway. This created a severe safety hazard, as I was unable to maneuver or pull off to avoid fast-moving traffic. Immediately after, I attempted to shift the vehicle into “Park,” but received an on-screen message stating that the transmission was not in Park, even though the shifter was physically in the Park position. The gear selector became disabled, and I was unable to shift into any gear. Despite applying the emergency parking brake, the vehicle continued to roll on its own, presenting a serious risk of collision or injury. There were no warning lights, messages, or alerts prior to or during the failure. I had no indication that a critical fault was occurring. The vehicle was later towed to a dealership. Upon inspection, a certified JLR technician discovered faulty wiring in the gear shifter assembly, which had caused a short circuit that disabled the gear selector, the Transmission Control Module (TCM), the Engine Control Unit (ECU), and the gearbox inside the transmission.

Subject: 2019 Jaguar XE – Recall H535 Did Not Restore Rear Camera Function I own a 2019 Jaguar XE that experienced rear-view camera failure consistent with Recall H535 regarding rear camera wiring issues. My rear camera stopped functioning before recall service, which is why I brought the vehicle to the dealer. After performing the recall repair, the dealer advised that the camera itself may have failed and may require replacement outside the recall remedy. My concern is that the recall-related condition either caused or contributed to the camera failure, and the recall remedy has not restored operation of the rear visibility system. Vehicle Information: * Year/Make/Model: 2019 Jaguar XE * Recall Number: H535 Current Condition: * Rear camera remains inoperative / camera function has not been restored after recall service. * Dealer indicated camera replacement may be needed separately. * I am requesting review of whether the recall remedy adequately addresses failures associated with this defect and whether damage caused by the recall condition is being excluded from repair coverage. Supporting documentation available: Contact Van Nuys Galpin Jaguar for details

The contact owns a 2019 Jaguar XE. The contact received notification of NHTSA Campaign Number: 25V017000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Rear camera stopped working. When backing up there is a safety hazard of not being able to see low objects behind car. I took it to an independent service center060

The contact owns a 2018 Jaguar XE. The contact stated that on several occasions while driving at various speeds, the instrument cluster went blank, and the vehicle stalled. The contact stated that an unknown service required message and other unknown warning lights were illuminated intermittently. The vehicle was taken to a local dealer on three separate occasions however, the failures could not be duplicated. The contact stated that the failure was recurring and that when shifting the gear into reverse(R) an abnormal sound was heard. The vehicle was then taken back to the dealer, where it was diagnosed that an unknown fuel and wheel component needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that smoke was coming from the engine compartment. The contact made the dealer aware of the issue, and the vehicle was waiting to be taken back to be diagnosed and repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 12,000.

The contact owns a 2017 Jaguar XE. The contact stated that while driving approximately 20 MPH, the check engine and battery warning lights illuminated, and the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and determined that the fuel line needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 101,820.

Car shuts down constantly with no warnings, took it to the dealership twice same and I still have the same issue. It’s been an issued since I bought the car a year ago

Well driving down the hwy the steering wheel became really stiff 75 mph dash said loss of power steering assist.. later on vehicle did regain power steering .. second time was well making a u turn steering wheels was jurked out of had.. display had same message .. steering has not regained

Engine start stop button provides haptic feedback when pressed but does not start or stop the engine, unless pushed with enough force. The haptic feedback leads the operator to believe they have correctly depressed the button but the engine has not stopped/started. This is concerning as while the car is in "drive" you could think you have stopped the engine when the button has clicked but not stopped the engine.

The contact owns a 2017 Jaguar XE. The contact’s wife stated that while driving at approximately 25 MPH, the vehicle unexpectedly accelerated. The brake pedal was depressed; however, the vehicle failed to respond, and no warning lights were illuminated. The vehicle accelerated to an unknown speed, causing the contact’s wife to veer off the roadway and collide with a tree, where it came to a stop. The contact’s wife reported that the engine compartment caught fire upon impact and that the air bags deployed. As a result of the crash, the contact’s wife sustained a spinal injury and bruising. The fire was extinguished by the local fire department. A Police and fire report was filed, and both report numbers were provided to the contact. The vehicle was not towed. The vehicle was towed and destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,455.

I would like to report for your assistance regarding my wife, inci's unfortunate accident on 10/04/2019. She is suffering significant pain due to post-accident sternum and rib fractures. I am reporting this accident report for her. As clearly documented by the attached video clip, she comes at the front of the garage and stops the car for opening the garage door. Instead of turning right side to park the car that accelerates without any control straightforward and hits the wall. Although the space between the car and wall is approximately 20- 22 feet, the damage in the car was a total due to the unintentional and uncontrollable acceleration induced high speed [picture is attached]. Moreover, she hits her upper front chest to the steering wheel and the air bag of the car comes after the impact. Therefore, she had sternum and rib fractures by the chest x-rays and chest ct images from the houston imaging lab. These fractures are very painful and causing a significant loss of her quality of life. We believe that this unfortunate accident may be related to the mechanical failures of her 2017 jaguar xe with uncontrollable acceleration & malfunctioning air bag. Our car insurance comp., the state farm is planning to review the "black box" from the car for further documentation. We would like to inform your office .regarding this car's safety defects to prevent similar life-threatening events.

Purchased 2020 jaguar XE with under 13,000 miles on it 2 years ago now has 23,000 miles on it. Went to leave for work and my car wouldn’t start stating the transmission wasn’t in park and other messages and tried jumping it wouldn’t work. Wouldnt switch gears to put car in neutral and neutral release under hood wouldn’t fully work. because parking break was stuck on. Took 3 tow trucks to get it out. Finally got it to dealership where they stated it’s a Corroded battery line could not state how it got damaged besides “salt” & “moisture” has gotten inside and these things just happen. This does not sound like normal wear and tear for a 6 year old car with that low of miles. Especially when taken care of. Can not pinpoint exactly how moisture got inside or where in the line. States the battery line brings the power from the back of the car where the battery is to the front and the voltage isn’t getting through to start the vehicle. What if you were driving and then suddenly it gave out due to this? This sounds like a safety issue and jaguar doesn’t want to be reliable for it. I had no indication anything was wrong with it just one day it worked and then the next day it didn’t.

I am the owner of a 2019 Jaguar XE with fewer than 50,000 miles on it. On July 11th, 2025, the check engine light came on, prompting me to drive straight to the Jaguar dealership for diagnostic evaluation. Upon inspection, I was informed that I needed a new timing chain, sprockets, and coolant pump. Shortly after, I became aware of Technical Service Bulletin (TSB) #H299NAS2, issued by Jaguar on December 22, 2020. This TSB acknowledged an issue with the Variable Camshaft Timing Solenoids and instructed dealers to perform repairs under warranty by October 31, 2022. A second TSB was issued on March 18, 2020 for "insufficient wear on of Variable Camshaft Timing solenoid bush". Despite multiple service visits to the dealership within this specified timeframe, Jaguar failed to address this issue on my vehicle, resulting in a premature safety defect. This defect has now rendered my vehicle unsafe for operation. In response, I filed a repair assistance claim with Jaguar on July 17th. I diligently followed up on the status of my claim via email on July 22nd, July 29th, August 1st, and August 4th. Each time, I was informed that the claim was still under review, with no estimated timeline provided for the review process. On August 8th, three weeks after submitting my claim, I sent a formal request for an update and requested a loaner vehicle if the review process was to be prolonged. I received no response. I reiterated this request on August 9th, again to no avail. On August 11th, I submitted a third request, which has also gone unanswered.

The contact owns a 2017 Jaguar XE. The contact stated that while driving approximately 20 MPH, the check engine and battery warning lights illuminated, and the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and determined that the fuel line needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 101,820.

This vehicle has left me stranded with my family multiple times with out being able to pull over on the side of the road. It’s had so many coolant leaks, hoses bust, and a hand full of coolant leaks in the whole system. The jaguar dealership has worked on vehicle multiple of times without any success. The vehicle while driving didn’t even warn me the coolant was low. When I pulled over and opened the hood, it busted of the coolant cap on its own and coolant was busting out everywhere cause it to leak on me.

Constant coolant issues, leaks, water pump, thermostat, overheating and repairs over the past 1.5 years.

Over the past 18 months I have had numerous issues with the coolant system causing the car to over heat and leak coolant. It is the same issue with the coolant system every time.

Tl* the contact owns a 2017 jaguar xe. While driving 50 mph, the vehicle stalled without warning. The vehicle was taken to jaguar freeport (146 w sunrise hwy, freeport, ny 11520, (516) 771-9700) where it was diagnosed that the water pump needed to be replaced. The manufacturer was contacted and stated that the vehicle was no longer under warranty. The vin was not available. The failure mileage was 8,000.

Subject: 2019 Jaguar XE – Recall H535 Did Not Restore Rear Camera Function I own a 2019 Jaguar XE that experienced rear-view camera failure consistent with Recall H535 regarding rear camera wiring issues. My rear camera stopped functioning before recall service, which is why I brought the vehicle to the dealer. After performing the recall repair, the dealer advised that the camera itself may have failed and may require replacement outside the recall remedy. My concern is that the recall-related condition either caused or contributed to the camera failure, and the recall remedy has not restored operation of the rear visibility system. Vehicle Information: * Year/Make/Model: 2019 Jaguar XE * Recall Number: H535 Current Condition: * Rear camera remains inoperative / camera function has not been restored after recall service. * Dealer indicated camera replacement may be needed separately. * I am requesting review of whether the recall remedy adequately addresses failures associated with this defect and whether damage caused by the recall condition is being excluded from repair coverage. Supporting documentation available: Contact Van Nuys Galpin Jaguar for details

The contact owns a 2019 Jaguar XE. The contact received notification of NHTSA Campaign Number: 25V017000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Jaguar XE. The contact stated that while reversing, the back over prevention camera failed to display an image, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the back-over prevention camera wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V017000 (Back Over Prevention, Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

There has been random frequent issues with some of the safety features failing or deactivating. The issues is presented as an alert popping up saying the “Blind Spot System Not Available”, then when putting the car it to reverse I also get the message “Reverse Traffic Detection Not Available”. On some occasions the issue presents as the alert for “AEB Not Available”. The issue or alert clears after turning the vehicle is turned off for a period (not sure on how long).

I was involved in a car accident on May 27, 2021, in which I was rear ended by another vehicle at a high speed rate. My car was completely totaled. To my surprise, not a single airbag deployed and a passenger and I were injured in the accident. I have police reports and photos.

I would like to report for your assistance regarding my wife, inci's unfortunate accident on 10/04/2019. She is suffering significant pain due to post-accident sternum and rib fractures. I am reporting this accident report for her. As clearly documented by the attached video clip, she comes at the front of the garage and stops the car for opening the garage door. Instead of turning right side to park the car that accelerates without any control straightforward and hits the wall. Although the space between the car and wall is approximately 20- 22 feet, the damage in the car was a total due to the unintentional and uncontrollable acceleration induced high speed [picture is attached]. Moreover, she hits her upper front chest to the steering wheel and the air bag of the car comes after the impact. Therefore, she had sternum and rib fractures by the chest x-rays and chest ct images from the houston imaging lab. These fractures are very painful and causing a significant loss of her quality of life. We believe that this unfortunate accident may be related to the mechanical failures of her 2017 jaguar xe with uncontrollable acceleration & malfunctioning air bag. Our car insurance comp., the state farm is planning to review the "black box" from the car for further documentation. We would like to inform your office .regarding this car's safety defects to prevent similar life-threatening events.

The contact owns a 2017 Jaguar XE. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the passenger’s side air bag had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to the warranty headquarters located in Florida. The approximate failure mileage was 62,000.

My safety bag warning light has been coming on and off. I have no accidents or anything mechanically done to cause this to trigger. In addition, I never knew my seats had any memory as I have never used this option since I've purchased the vehicle in 2019. At times my driver seats moves on its own, without me touching anything.

Takata recall

Tl* the contact owns a 2017 jaguar xe. The contact stated that the vehicle failed to shift into park, rolled away, and crashed into another vehicle. There were no injuries and a police report was not filed. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The manufacturer was not made aware of the failure. The failure mileage was 10,000.

While driving on the highway at normal operating speeds, the vehicle suddenly lost power, and the accelerator pedal became completely unresponsive, preventing me from maintaining speed or safely exiting the roadway. This created a severe safety hazard, as I was unable to maneuver or pull off to avoid fast-moving traffic. Immediately after, I attempted to shift the vehicle into “Park,” but received an on-screen message stating that the transmission was not in Park, even though the shifter was physically in the Park position. The gear selector became disabled, and I was unable to shift into any gear. Despite applying the emergency parking brake, the vehicle continued to roll on its own, presenting a serious risk of collision or injury. There were no warning lights, messages, or alerts prior to or during the failure. I had no indication that a critical fault was occurring. The vehicle was later towed to a dealership. Upon inspection, a certified JLR technician discovered faulty wiring in the gear shifter assembly, which had caused a short circuit that disabled the gear selector, the Transmission Control Module (TCM), the Engine Control Unit (ECU), and the gearbox inside the transmission.

I am the owner of a 2019 Jaguar XE with fewer than 50,000 miles on it. On July 11th, 2025, the check engine light came on, prompting me to drive straight to the Jaguar dealership for diagnostic evaluation. Upon inspection, I was informed that I needed a new timing chain, sprockets, and coolant pump. Shortly after, I became aware of Technical Service Bulletin (TSB) #H299NAS2, issued by Jaguar on December 22, 2020. This TSB acknowledged an issue with the Variable Camshaft Timing Solenoids and instructed dealers to perform repairs under warranty by October 31, 2022. A second TSB was issued on March 18, 2020 for "insufficient wear on of Variable Camshaft Timing solenoid bush". Despite multiple service visits to the dealership within this specified timeframe, Jaguar failed to address this issue on my vehicle, resulting in a premature safety defect. This defect has now rendered my vehicle unsafe for operation. In response, I filed a repair assistance claim with Jaguar on July 17th. I diligently followed up on the status of my claim via email on July 22nd, July 29th, August 1st, and August 4th. Each time, I was informed that the claim was still under review, with no estimated timeline provided for the review process. On August 8th, three weeks after submitting my claim, I sent a formal request for an update and requested a loaner vehicle if the review process was to be prolonged. I received no response. I reiterated this request on August 9th, again to no avail. On August 11th, I submitted a third request, which has also gone unanswered.

The contact owns a 2018 Jaguar XE. The contact stated that while driving, there was an abnormally strong fuel odor in the cabin of the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the low-pressure fuel tank needed to be replaced. The contact had the part replaced; however, a week after the repair, the failure returned. The vehicle was taken back to the dealer where a hairline crack was found on the fuel feed line. Upon investigation, the contact discovered that the NHTSA Campaign Number: 18V090000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 110,000.

The contact owns a 2017 Jaguar XE. The contact stated that while driving approximately 20 MPH, the check engine and battery warning lights illuminated, and the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and determined that the fuel line needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 101,820.

Dealer leases me a car that does not properly fit a child booster seat. Seat is 12 inches in width and the booster seats do not come less that 15 inches wide. I have contact the dealer and as well left my car for several day to only receive notification that they will not be able to do anything besides reimbursing me for a booster seat that i find on my own that is less than 15 inches wide.

Back seat does not buckle a child's booster seat properly. Seat remains twisted when seat belt is attached and child is not seated properly

Takata recall

The contact owns a 2018 Jaguar XE. The contact stated that while driving, there was an abnormally strong fuel odor in the cabin of the vehicle. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that the low-pressure fuel tank needed to be replaced. The contact had the part replaced; however, a week after the repair, the failure returned. The vehicle was taken back to the dealer where a hairline crack was found on the fuel feed line. Upon investigation, the contact discovered that the NHTSA Campaign Number: 18V090000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 110,000.

The contact owns a 2017 Jaguar XE. The contact stated that while driving approximately 20 MPH, the check engine and battery warning lights illuminated, and the vehicle stalled. The vehicle could not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and determined that the fuel line needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 101,820.