Jaguar XF — Recalls, Reliability, Specs & VIN Decoder

Unexplained fire: vehicle was being driven to work. Upon pulling in to the parking lot, driver notices burning smell. Driver parks, bystander approaches driver to alert that the vehicle is on fire. Driver exits vehicle and notices a fire under the passenger side of the vehicle, approximately 1.5ft in diameter. Liquid is spilling onto the ground and catching on fire. Driver proceeds to work security desk to call fire department. Car is now enveloped in flames (~15ft). Fire spreads to vehicle in front of the jaguar. Fire causes damage to a total of 4 vehicles and the asphalt. Fire department extinguishes the fire and vehicle is towed. The jaguar was deemed a total loss. The jaguar had been driven approximately 200 miles since takata airbag replacement.

Car shutdown powers completely off in rush hour speed traffic and will not do anything cant get it in gear or anything do to faulty electric components and faulty fuel pump and its components this is completely a fatality waiting to happen for the car owners and the on coming traffic vehicles this is real bad this also made me and my wife anniversary day the worst ever we are scorn for life

Tl* the contact owns a 2012 jaguar xf. The contact stated that the vehicle produced thick smoke, lost fuel, had an abnormal fuel odor, failed to accelerate occasionally, the check engine warning indicator illuminated, and "restricted performance" appeared on the instrument panel. The vehicle was towed to jaguar of annapolis (101 ferguson rd, annapolis, md 21409, (855) 741-8067) where it was diagnosed that four fuel injectors needed to be installed and a new catalytic converter was needed. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 66,000.

On july 20, 2017, at approximately 6:30 am, i was driving my 2011 jaguar xf in the far right lane enroute to the philadelphia international airport for a flight to attend my youngest sister's funeral. I was traumatized by the sudden massive fireball and car fire, and the possibility of missing my early morning flight. The fire started while i drove down i-95 south in philadelphia, pa. It was a motorist that pointed to me and at my vehicle that a problem had occurred. I could not determine what the problem was but i knew the performance of my vehicle was very poor. Another indicator of something being terribly wrong is that i could see blue smoke coming from the hood of my car. I exited the freeway immediately and stopped the car on enterprise avenue. After raising the hood, suddenly and without notice, i could smell and see gasoline leaking from the left side of my engine. It did not take long for the vehicle to become engulfed in fireball flames from gasoline leaks. I did nothing to cause this vehicle fire. At all times, i maintained proper speed limits and i always continued proper maintenance records on my vehicle.

While driving down i-95 south, a motorist pointed to me and at my vehicle that a problem had occurred. My 2011 xf jaguar leaked fuel. I pulled off the freeway and stopped the car. After raising the hood, i could see gasoline leaking from the engine. The vehicle totally burned up after having a fuel fire resulting from gasoline leaks. Nothing i could have done to cause this vehicle fire.

I believe jaguar should recall the fuel rail because the aluminum fuel rails corrode from the inside out from using certain ethanol fuels with low water content, which cause a pinhole that sprayed raw gasoline onto a hot engine which cause a fire. Those aluminum fuel rails were need to be replaced with stainless steel rails. My car was almost caught on fire due to a pinhole fuel leak which developed. And this occurred while stationary and moving the smell was so strong i had to drive with the windows down. And to make matters worst the fuel rail is no longer available through jaguar the part is obsolete so how can we have are car repaired if jaguar doesn't even carry the part ???

Turbocharger malfunction on vehicle at 35,000 miles

There was a fuel leak caused by a wire containing a hole in the front of the vehicle causing the car to smell like gasoline when sitting inside. Possibly, caused by the top of the car rubbing against the wire, due to insufficient clearance. Service advisor mentioned that this was not due to the owner/driver's fault and it makes the car unsafe to drive due to possibility of a fire. There have been a few recalls by jaguar concerning this exact issue, but jaguar says my car is not included simply because my vin does not match.

Tl* takata recall. The contact owns a 2015 jaguar xf. The contact received notification of nhtsa campaign number: 16v796000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *cn

Tl* the contact owns a 2015 jagura xf. The contact stated that the engine stalled while driving. The vehicle was taken several times to the dealer for repair. The dealer performed a diagnostic test, which located a failure code at the fuel system. The low pressure fuel pump was replaced; however, the failure was not corrected. The fuel lever provided the incorrect reading and caused the vehicle to stall. The manufcturer was not notified. The approximate failure mileage was 13,000.

We were driving north on i-75 and exited at highway m-24. As we turned rt., the left front tire lost air pressure (lt. Front car tire was recently changed and not sure proper sealant was used when installing new tire) and the car suddenly shot to the left and we went over an embankment into a ditch for approx. 20 feet then shot up and over an expressway entrance ramp into a steel barrier. The seat belts were on both of us and the airbags deployed. We both suffered severe blunt force body trauma and had to be taken by ems to the local hospital. Recovery has been slow as whip lash and back injuries just don't seem to want to heal. On another note, my right ear was damaged by the explosion from the air bag deployment and now i have high shrill ringing 24/7 and can't sleep. I have been to hearing specialists and they say it is tenitius (spelling) but there does not seem to be any solution. Does anyone in government have any solutions? This is driving me crazy. *tr

Tl* the contact owned a 2017 jaguar xf. The contact stated that while stopped at a railroad crossing, another vehicle rear ended him which knocked his vehicle into the moving train. The contact immediately exited the vehicle as the moving train clipped the front end of the vehicle. The air bags did not deploy upon impact. The contact did not seek medical attention at the scene. A police report was filed and the other driver was arrested for dui. The contact sought medical treatment the next day and was treated for injuries to his back, neck, and left eye. The vehicle was severely damaged as a result of the accident and towed to an independent tow yard. His insurance company performed an investigation and deemed the vehicle a total loss, the vehicle was destroyed. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was 22,451.

Tl*the contact owns a 2009 jaguar xf. While driving approximately 60 mph, the contact crashed into another vehicle. His vehicle sustained moderate damage and none of the air bags deployed. A police report was filed, but he was not injured. The cause of the air bag failure has not been determined. The contact has not received a response from the manufacturer. The failure and current mileages were 7,000.

I received a safety recall notice from the manufacturer dated february 28, 2018. It states that parts for the remedy won't be available until march 31, 2019. Due to the severity of the recall i don't believe this is a "reasonable timeframe" for a fix. What are my options or rights as a consumer that is concerned with the safety of my family?

I was notified via letter dated feb 28, 2018 by jaguar that my jaguar xf was included in safety recall j072 takata passenger airbags. The letter states: "due to prolonged exposure to combined high heat and humidity, the front passenger airbag module inflator housing may explode and deploy abnormally in the event of a crash necessitating deployment of the front passenger airbag. In such event, a front passenger airbag module inflator housing explosion could result in sharp metal fragments striking the passenger or other occupants, resulting in serious injury or death." then they proceed to say, "jaguar is carrying out a recall of certain jaguar xf vehicles within the model years mentioned above. However, we currently do not have stock of the necessary components to repair your vehicle. Parts are expected to be available by march 2019." so, jaguar has told to continue to use the vehicle as we intended when we purchased it, while endangering our lives because of the issue. I can not sell the car because of a lack of interest in the vehicle and a steeply declining value. Does this qualify under the lemon law or what remedies do i have?

There is an open recall for the airbags inflator housing since december 2017. As per a letter received from jaguar the remedy wont be available until march 2019. That is an awfully long time- 1 yr and 4 months, to fix an issue. Even after that god knows how much time they are going to be take to actually fix this once a remedy is available. Especially when this is a serious issue which can result in death. Jaguar needs to be pushed so as to complete this asap since this is an awfully long time to be driving an unsafe car.

Takata recall. It is unacceptable that the parts necessary to make our car safe are not available and may not be until march 30th, 2019. That is over a year away. So for the next year we are supposed to drive our car and hope the passenger isn't killed by the air bag?

Driving jaguar xf and hood bonnet opened at 45 miles an hour on its own. Destroyed winds shield and the body around the windshield causing almost 2 accidents emotional stress and the inconvenience of not having a car to get to my promotion meeting. Pulling up on a highway. The harlingen cops were called made it to my home and the cop made no notes and just gave us a incident number. There was a recall for airbags on this car also after this happened all motorists went haywire and display started going off and saying every sensor was wrong.

Jaguar sf. Consumer writes in regards to takata passenger airbag safety recall. *ld *tr

Parts are unavailable for this recall, which was expected to be resolved in january. I was sold this vehicle unknowing of the recall. Not sure on the legality of that. This serious matter has not been dealt with in a timely manner at all.

I was driving down the highway and noticed my car did not want to pull when i sped up. A few more miles down the road i noticed smoke coming from my tail pipe and the my air vents. So i pulled over, got out, and walked around to the front of the car and noticed what looked like oil on the side of my car. By this time fire started coming from under the hood. Within minutes my car was blazing and a total loss. What happened to my car? That's what i really want to know. How does a 2015 jaguar with only 36,000 catch and fire and burn up.

Loud popping noise followed by low coolant message flashing and white smoke vehicle lost power and steering became difficult while driving until vehicle refused to go as i tried to pull into a gas station the vehicle became disabled, and caused a single vehicle crash, and the bumper and driver head light which i just paid to repair is no good as a result, and police had to use their patrol cars in order to push me out of the middle of a busy intersection (took about 15 mins for response) had to wait 5and a half hours to have the vehicle towed home, vehicle does not re start. Vehicle had 7 recalls previously repaired including jaguar cac hose repairation. Vehicle does not currently fall under recall due to previous repair. The repair for this recall issued back in 2014 failed. Jaguar dealership unhelp ful. Car has been parked over a month and a half now. Havent had a vehicle since. Under the hood you can visibly see a hose that is supposed to attach to something that is not attached. Cannot visibly see where it is supposedly supposed to attach to

Takata recall i have a 2013 jaguar xf 3.0 that began running a little rough around 30,000 miles in 2016. The check engine light came on and when i took it back to the retailer they said there was nothing wrong "possibly a loose gas cap." a few week later, towards the end of 2016 and less than 40,000 miles on the vehicle the check engine light came on again, but this time the car started to smoke and overheat, so i pulled off to the side of the highway, into a parking lot as quickly as i could. The coolant had been leaking and was dangerously low. I added coolant as per the jaguar handbook instruction and about an hour later tried to get back on the road. The car ran fine for a few miles, but once i started to accelerate into the 50-60 mph range onto the highway again a few miles down the road, the same thing happened. It started to overheat and smoke terribly. I pulled over to the shoulder as quickly as safely possible and notified jaguar roadside assistance in order to have the car towed back to the dealerships service department to be worked on. The dealership ended up replacing the engine. I insisted that i was not comfortable with this car anymore and wanted an extended bumper to bumper warranty. I was assured that they had practically "replaced everything under the hood and it would run like a brand new car." this was 8 months ago. The car has since been in the shop for 3 additional months on 10+ different occasions. The car is not safe to drive, it breaks down when starting or sometimes even when on the highway and is very dangerous. Ive had quite a few close calls. This car is dangerous and the dealership either cannot fix it or wants to keep putting band aides on it until my warranty is out then its not their problem anymore. I have lost my job due to the unreliability of this lemon vehicle and the service department in fort myers jaguar.

Car shutdown powers completely off in rush hour speed traffic and will not do anything cant get it in gear or anything do to faulty electric components and faulty fuel pump and its components this is completely a fatality waiting to happen for the car owners and the on coming traffic vehicles this is real bad this also made me and my wife anniversary day the worst ever we are scorn for life

Tl* the contact owns a 2012 jaguar xf. The contact stated that the vehicle produced thick smoke, lost fuel, had an abnormal fuel odor, failed to accelerate occasionally, the check engine warning indicator illuminated, and "restricted performance" appeared on the instrument panel. The vehicle was towed to jaguar of annapolis (101 ferguson rd, annapolis, md 21409, (855) 741-8067) where it was diagnosed that four fuel injectors needed to be installed and a new catalytic converter was needed. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 66,000.

Tl* the contact owns a 2011 jaguar xf. While driving 60 mph, a loud abnormal noise was heard. The contact stated that the steering wheel seized as the vehicle decelerated, but kept operating. The contact turned off the vehicle, opened the door, and noticed flames underneath the driver side door. There were no injuries sustained. The fire department was notified and extinguished the fire. The vehicle was towed to a tow lot. The contact called land rover monmouth (807 nj-35, ocean township, nj 07712, (732) 869-2500), but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,000. *tt consumer stated car caught fire while he was driving on 6/18/18; in the passing the vehicle ceased to operate as described on previous page. When i opened the drivers side door there were flames coming from under the car passing up the open door. Updated 10/9/18*jb

Car stalls and jumps out of gear at takeoff leaving us in the middle of the intersection having to turn the car off and restarting it as cars are trying to go around, also car accelerates too high rpm when taking off at low speed

On May 2, 2026, ten days after purchasing the vehicle, the driver‑side seatbelt locking mechanism failed while I was driving. The vehicle was inspected the next day at CarMax Tuscaloosa. Their mechanic confirmed two separate safety defects: 1. The driver‑side seatbelt mechanism requires replacement. 2. The motor mounts are broken/loose and require replacement. The mechanic explained that debris was found inside the seatbelt mechanism, and the seatbelt needed full replacement. He also confirmed that the motor mounts were broken/loose, which can cause excessive engine movement, vibration, loss of power, or engine shifting during braking or acceleration. These conditions increase the risk of stalling or sudden shutdown, which is consistent with what occurred during my incident. The failed components are: • The driver‑side seatbelt locking mechanism • The motor mounts/engine mounting system Both components remain on the vehicle. The seatbelt failure left me unrestrained while driving. The vehicle then shifted into Park and shut off in the middle of traffic, creating a risk of being struck by other vehicles or losing control. The broken motor mounts increase the risk of engine movement, stalling, or shutdown while driving, which could lead to loss of steering control or sudden deceleration in traffic. Yes. A CarMax mechanic at the Tuscaloosa, AL location confirmed both defects: As mentioned above The vehicle was inspected by CarMax Tuscaloosa. Jaguar Birmingham declined inspection because they do not service Jaguars older than 2018. An independent Jaguar specialist declined inspection due to prior non‑payment issues with CarMax. No manufacturer, police, or insurance inspection has occurred. There were no warning lamps or messages prior to the failure. The seatbelt malfunction occurred suddenly. The engine shutdown occurred immediately after the seatbelt unlatched while braking. The vehicle remains unsafe to drive due to the unreliable seatbelt, broken motor mounts.

After acclerating twice to avoid an accident. The car had a check enine light appear. No other warnings, not even high temperature. the car engine stopped and I pulled over off the highway.White smoke appearing under the hood. My mechanic does a pressure check and determines it is not repairable. He suggsts a new engine, My 2016 Jaguar XFS at 70k miles needs the engine replaced.

the engine stopped working. The dealer said a new was required since the engine no longer had enough compression in one cylinder. The car had only 83,000 miles. In talking with other repair shops, they said this is a common feature in many 2015 XFs.

I purchased the 2009 jaguar xf supercharge and i had multiple stalls in this vehicle , where it would stop working and the reading board would read default system and would not start from anywhere to 2-20 minutes. I took the vehicle in of course several times and they only indicated it one time on one invoice, even though i had the recurring issue with this car. I finally took a video and gave it to the jaguar shop in walnut creek (european jaguar), and they sent the video to the manufacture. I was contacted by letter by the manufacturer saying sorry for your trouble. I also spoke to [xxx] my advisor who explained that the manufacture new the problem. Nothing seemed to fix this issue and finally on may 3, 2011, i was traveling on 580 westbound and the car exploded into flames. I escaped but with injuries to the right wrist and right knee, and left ankle, needing surgery and ptsd. I was told that my vehicle had the same type of 2010 models that were recalled, as to the gas flange /gas tank system, that could be related. I, however want to make a complaint because for the safety of others and if my children who were in the vehicle earlier that morning at 7:50 am , they would have ended in two deaths, likely three trying to rescue them. The explosion occurred at approximately 10;30 a.m. On may 3, 2011. I would like to thank you for your time and cooperation in taking the complaint. I can forward photos and anything else you would require if needed. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Unexplained fire: vehicle was being driven to work. Upon pulling in to the parking lot, driver notices burning smell. Driver parks, bystander approaches driver to alert that the vehicle is on fire. Driver exits vehicle and notices a fire under the passenger side of the vehicle, approximately 1.5ft in diameter. Liquid is spilling onto the ground and catching on fire. Driver proceeds to work security desk to call fire department. Car is now enveloped in flames (~15ft). Fire spreads to vehicle in front of the jaguar. Fire causes damage to a total of 4 vehicles and the asphalt. Fire department extinguishes the fire and vehicle is towed. The jaguar was deemed a total loss. The jaguar had been driven approximately 200 miles since takata airbag replacement.

Car shutdown powers completely off in rush hour speed traffic and will not do anything cant get it in gear or anything do to faulty electric components and faulty fuel pump and its components this is completely a fatality waiting to happen for the car owners and the on coming traffic vehicles this is real bad this also made me and my wife anniversary day the worst ever we are scorn for life

Tl* the contact owned a 2011 jaguar xf. While the vehicle was operated, the contact was alerted by another motorist that smoke was coming from the vehicle. The contact pulled the vehicle over to the side of the road and various warning indicators illuminated. After the contact exited the vehicle, it became engulfed in flames. A police report was filed. The fire department was contacted and extinguished the flames. The vehicle was towed to a salvage yard and deemed destroyed. The dealer and manufacturer were not contacted. There were no injuries. The failure mileage was approximately 95,000.

While driving my vehicle on numerous occasions, I get the alert “Stop safely, electrical fault detected”. I have to pull over and rest my vehicle before driving again. If I continue to drive, the car shifts into neutral and loses power. This is very dangerous and it will stop anywhere while driving. I took it to the dealership in VA where I lived at the time in 2023. I was told there was no issue detected. I took it to the dealership in PA after I moved in 2024 and was told it could possibly be the alternator which was replaced. The error still occurs on and off since then. This began in November 2023, 3 months after buying the vehicle. The vehicle was new and I first started getting the alert at 3,000 miles. I am now at 16,000 miles. The problem is still occurring. It has recently got worse and quickly shifts into neutral without getting any warning, then I lose compete power. I was recently driving and my car shut down in the middle of the road with no warning at all. I was stuck on [XXX] . My car was towed to Jaguar and I have no updates yet. I just saw the recall for the F-Pace E-Pace and land rovers. My car is doing the same reported in the recall. I am aware they share the same part causing this recall, the DC-DC converter. My complaints to Jaguar get overlooked and I’m told everything is fine. They do not care about the safety of their customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On May 2, 2026, ten days after purchasing the vehicle, the driver‑side seatbelt locking mechanism failed while I was driving. The vehicle was inspected the next day at CarMax Tuscaloosa. Their mechanic confirmed two separate safety defects: 1. The driver‑side seatbelt mechanism requires replacement. 2. The motor mounts are broken/loose and require replacement. The mechanic explained that debris was found inside the seatbelt mechanism, and the seatbelt needed full replacement. He also confirmed that the motor mounts were broken/loose, which can cause excessive engine movement, vibration, loss of power, or engine shifting during braking or acceleration. These conditions increase the risk of stalling or sudden shutdown, which is consistent with what occurred during my incident. The failed components are: • The driver‑side seatbelt locking mechanism • The motor mounts/engine mounting system Both components remain on the vehicle. The seatbelt failure left me unrestrained while driving. The vehicle then shifted into Park and shut off in the middle of traffic, creating a risk of being struck by other vehicles or losing control. The broken motor mounts increase the risk of engine movement, stalling, or shutdown while driving, which could lead to loss of steering control or sudden deceleration in traffic. Yes. A CarMax mechanic at the Tuscaloosa, AL location confirmed both defects: As mentioned above The vehicle was inspected by CarMax Tuscaloosa. Jaguar Birmingham declined inspection because they do not service Jaguars older than 2018. An independent Jaguar specialist declined inspection due to prior non‑payment issues with CarMax. No manufacturer, police, or insurance inspection has occurred. There were no warning lamps or messages prior to the failure. The seatbelt malfunction occurred suddenly. The engine shutdown occurred immediately after the seatbelt unlatched while braking. The vehicle remains unsafe to drive due to the unreliable seatbelt, broken motor mounts.

The contact's son owns a 2017 Jaguar XF. The contact stated that there was water inside the trunk of the vehicle where the battery was located. The contact was unaware of the location of the leak. The contact stated that the electrical wiring was corroded from the water intrusion. The contact was concerned that the electrical system might fail due to the failure. The contact's son reached out the manufacturer for assistance but had not receive a callback. The vehicle was not repaired. The failure mileage was approximately 62,000.

Dynamic mode alert locked up several times and panel was unresponsive intermittently and rear passenger footwell filled with water. . Cause is described by Jaguar dealer as rear window leak that passes through rear tail lamp and floods under the spare destroying the PCM module. Car surged once in driveway and I was blessed to hit the brake. Never again. I have waited more than six weeks for repair and Jaguar refuses to take responsibility for the problem.

Tl* the contact owns a 2015 jaguar xf. The contact stated that the interior buttons and switches were sticky. The vehicle was taken to paretti jaguar land rover baton rouge (13934 airline hwy, baton rouge, la 70817, (225) 756-5247) where it was diagnosed with needing the door window switch, front and rear window switch pack, aux trunk release, cruise control, steering wheel, air condition and radio controls, transmission controls, and facia switch pack to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer offered a discount for the repairs. The failure mileage was approximately 20,753.

I was driving my 2015 jaguar xf on 290 east bound in worcester ma when the vehicle lost power and broke down on the side of the highway barely in break down lane. It broke down due to oil leaking on the alternator which caused it to fail and the vehicle to break down. The oil leak was caused by a faulty gasket. I complained to jaguar corporate and they will not do anything about it even though this gasket is known to go in the jaguars and land rovers. I called aaa and they had to call an officer do the location of my vehicle. This should absolutely be a recall for this gasket. This is roughly a 2 to 3 thousand repair due to half the engine has to come apart. My father and i could of gotten killed do this happening. I have owned this vehicle for a year and 3 months and i have only put 13k miles on the vehicle. I have only had to do the oil change and rear brake pads. They told me they cannot do anything because they do know who worked on it. I work in service at a bmw dealership and my manager told me he would of good willed the problem. I have had only certified technicians work on the vehicle. Jaguar/land rover should have this either be a recall or at least a bulletin the fact that it caused a perfectly good alternator to go and cause my vehicle to break down on a major highway and could of gotten us killed is unacceptable. I would really appreciate if something could be done about this and since jaguar refused to help me out at all. I look forward to hearing back. Thank you.

Takata recall i have a 2013 jaguar xf 3.0 that began running a little rough around 30,000 miles in 2016. The check engine light came on and when i took it back to the retailer they said there was nothing wrong "possibly a loose gas cap." a few week later, towards the end of 2016 and less than 40,000 miles on the vehicle the check engine light came on again, but this time the car started to smoke and overheat, so i pulled off to the side of the highway, into a parking lot as quickly as i could. The coolant had been leaking and was dangerously low. I added coolant as per the jaguar handbook instruction and about an hour later tried to get back on the road. The car ran fine for a few miles, but once i started to accelerate into the 50-60 mph range onto the highway again a few miles down the road, the same thing happened. It started to overheat and smoke terribly. I pulled over to the shoulder as quickly as safely possible and notified jaguar roadside assistance in order to have the car towed back to the dealerships service department to be worked on. The dealership ended up replacing the engine. I insisted that i was not comfortable with this car anymore and wanted an extended bumper to bumper warranty. I was assured that they had practically "replaced everything under the hood and it would run like a brand new car." this was 8 months ago. The car has since been in the shop for 3 additional months on 10+ different occasions. The car is not safe to drive, it breaks down when starting or sometimes even when on the highway and is very dangerous. Ive had quite a few close calls. This car is dangerous and the dealership either cannot fix it or wants to keep putting band aides on it until my warranty is out then its not their problem anymore. I have lost my job due to the unreliability of this lemon vehicle and the service department in fort myers jaguar.

Tl* the contact owns a 2009 jaguar xf. The contact stated that the vehicle suddenly accelerated while attempting to park. The brakes were engaged while the failure occurred. The vehicle accelerated forward until crashing into the rear end of another vehicle. The contact also stated that it took extreme force to shift the gear shift into drive, which caused the vehicle to lose acceleration. The failure was experienced numerous times. The police department were present. The vehicle was then towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 42,000 and the current mileage was 43,000.

On 05/02/2012. I was preparing to park my 2009 jaguar fx, came to complete stop... When it suddenly accelerated, i had the brake on, i could barely hold it back ,it jumped the curb .....i could not stop that car ,it was trying to climb a chain link fence... The only thing that stop the car was when i hit the steel pole...there was $8,200.00 worth of damage done to this car.... My son and i were not hurt ,but we could have been if it would have broke thur that fence... We would have went down a embankment and might of hit a tree, or rolled over.... My husband had it towed to jaguar deal where they said "they couldn't find a think wrong with it".. Now, i have this dangerous car and i'm scared to death to drive it again.... I will had to drive it, because i have to much money in it ..but, i will never allow anyone to ride in it ever again.... I will never put there lives in danger.... Please, if you have one these devil cars be careful and be aware of this problem.. *tr

Car stalls and jumps out of gear at takeoff leaving us in the middle of the intersection having to turn the car off and restarting it as cars are trying to go around, also car accelerates too high rpm when taking off at low speed

The vehicle started accelerating while stopped at a traffic light. The brakes had to be applied harder and harder to keep it from going into the intersection, the brakes were applied so hard that the back wheels were spinning. A warning was flashed on the dash but went off immediately all that was seen was an "a", at that point the auto stop/start button was disengaged and the acceleration stopped. The vehicle was on a city street in downtown orlando.

I was pulling onto my street and my steering wheel locked. The car was still running and the message said battery not charging. I had never experienced this. I panicked and powered the car off in the middle of the street. I turned it back it i could move forward but the steering wheel was locked. I got the car towed. 3 times because only jaguar can fix the problem. It’s the crankshaft pulley. My issue is my car is a 2015. There was a recall on this part March 2016. It was fixed by the dealership June 2016. I purchased the car January 2017. How is it that this part has gone bad so fast. Also with this part being able to break down out of no where why isn’t some kind of dashboard warning? There was no warning sound no lights or anything. Thank god I made it off the freeway. If this was a know issue in 2016 why not create a warning other than “battery not charging”? Now I face a $2000 repair and could have had a serious accident being broke down in the middle of traffic out of no where.

Tl* the contact owns a 2015 jaguar xf. The contact stated that the gears failed to shift into drive and reverse several times without warning. In addition, the rear trunk electronic function failed to work properly when attempting to open the trunk. The vehicle was taken to two different dealers for further inspection and diagnostic testing. The manufacturer was notified of the failures. The failure mileage was not available. Updated 09/29/16*lj *tr

The contact owns a 2013 Jaguar XF. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact stated that the drive(D) started flashing RED on the console by the shift selector and on the instrument cluster. The contact stated that the check engine warning light was also flashing. The contact pulled over, and stopped the vehicle, but had not turned the engine off. The contact shifted to park(P) and then shifted back to drive(D) and was able to resume normal driving. The contact stated that the failure had reoccurred. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Timing problems at 59,950 miles. *tr

2013 jaguar xf gear select knob wont rise. Was driving like normal, arrived at work, parked the vehicle, and turned off the vehicle. Gear selector tucked away, however when the ignition was attempted to be started again, the gear select knob will not rise.

I purchased the 2009 jaguar xf supercharge and i had multiple stalls in this vehicle , where it would stop working and the reading board would read default system and would not start from anywhere to 2-20 minutes. I took the vehicle in of course several times and they only indicated it one time on one invoice, even though i had the recurring issue with this car. I finally took a video and gave it to the jaguar shop in walnut creek (european jaguar), and they sent the video to the manufacture. I was contacted by letter by the manufacturer saying sorry for your trouble. I also spoke to [xxx] my advisor who explained that the manufacture new the problem. Nothing seemed to fix this issue and finally on may 3, 2011, i was traveling on 580 westbound and the car exploded into flames. I escaped but with injuries to the right wrist and right knee, and left ankle, needing surgery and ptsd. I was told that my vehicle had the same type of 2010 models that were recalled, as to the gas flange /gas tank system, that could be related. I, however want to make a complaint because for the safety of others and if my children who were in the vehicle earlier that morning at 7:50 am , they would have ended in two deaths, likely three trying to rescue them. The explosion occurred at approximately 10;30 a.m. On may 3, 2011. I would like to thank you for your time and cooperation in taking the complaint. I can forward photos and anything else you would require if needed. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2011 jaguar xf. The contact stated that it took several attempts to start the vehicle. In addition, while driving, white smoke and fuel appeared from the rear of the vehicle and the check engine warning indicator illuminated. The contact was able to coast the vehicle to the side of the road. The vehicle was towed to the contact's residence. The vehicle was later taken to jaguar of greensboro (1205 bridford pkwy, greensboro, nc 27047, (336) 299-1500) where it was diagnosed that the high compression fuel pump, ball joint, and fuel injectors needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failures and informed the contact that the warranty would not cover the repairs. The approximate failure mileage was 109,000.

Tl* the contact owns a 2013 jaguar xf. The contact stated that the vehicle emitted an abnormal fuel odor and the check engine warning indicator illuminated. The vehicle was taken to cherry hill jaguar (2000 nj-70, cherry hill, nj) where it was diagnosed that the fuel injectors were defective and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was returned to the dealer where it was diagnosed that the occupant air sensor was defective and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel line was defective and needed to be replaced. The manufacturer was notified and did not assist. The contact was notified by the manufacturer that the part to repair the vehicle was on a three and a half year backorder. The failure mileage was approximately 65,000.

Tl* the contact owns a 2012 jaguar xf. The contact stated that while driving the dashboard leather interior detached from the base obstructing the contact's view. The contact mentioned an abnormal odor on the inside the vehicle. The vehicle was taken to galpin jaguar (15500 roscoe blvd, van nuys, ca 91406, (818) 894-3800) where the vehicle was inspected however, a determination was not reached pertaining the failure. While performing a vin search, the contact became aware of nhtsa campaign number: 12v521000 (fuel system, gasoline) however, the vin was not included. The vehicle was not repaired. The manufacturer was notified of the failure which a case was made. The failure mileage was approximately 72,000.

The contact's son owns a 2011 Jaguar XF. The contact stated that while the vehicle was parked, the contact noticed that gasoline was leaking from the vehicle. The vehicle was towed to an independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline). The mechanic referred the contact to the dealer, who informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.

The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger’s side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2011 Jaguar XF. The contact stated when the vehicle was started, there was an abnormal gasoline odor surrounding the vehicle. The contact stated that there was no gasoline odor inside the cabin of the vehicle, only outside of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel tank flange assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was 67,614.

The contact owns a 2011 Jaguar XF. The contact stated that after parking the vehicle, an abnormally strong fuel odor was detected. Upon inspection, the contact noticed fuel leaking from the fuel tank fuel outlet flange. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was unknown.

The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.

Tl* the contact owns a 2011 jaguar xf. The contact stated that while driving at approximately 15 mph, a restricted performance warning light illuminated. The contact also stated that the vehicle was shaking and there was fuel odor present. The contact shut off the vehicle and attempted to restart the vehicle but failed. The vehicle was towed to a dealer, who diagnosed that there was fuel leaking and the fuel injector failed. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 12v521000(fuel system, gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 73,000.

I purchased the 2009 jaguar xf supercharge and i had multiple stalls in this vehicle , where it would stop working and the reading board would read default system and would not start from anywhere to 2-20 minutes. I took the vehicle in of course several times and they only indicated it one time on one invoice, even though i had the recurring issue with this car. I finally took a video and gave it to the jaguar shop in walnut creek (european jaguar), and they sent the video to the manufacture. I was contacted by letter by the manufacturer saying sorry for your trouble. I also spoke to [xxx] my advisor who explained that the manufacture new the problem. Nothing seemed to fix this issue and finally on may 3, 2011, i was traveling on 580 westbound and the car exploded into flames. I escaped but with injuries to the right wrist and right knee, and left ankle, needing surgery and ptsd. I was told that my vehicle had the same type of 2010 models that were recalled, as to the gas flange /gas tank system, that could be related. I, however want to make a complaint because for the safety of others and if my children who were in the vehicle earlier that morning at 7:50 am , they would have ended in two deaths, likely three trying to rescue them. The explosion occurred at approximately 10;30 a.m. On may 3, 2011. I would like to thank you for your time and cooperation in taking the complaint. I can forward photos and anything else you would require if needed. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2011 jaguar xf. The contact stated that it took several attempts to start the vehicle. In addition, while driving, white smoke and fuel appeared from the rear of the vehicle and the check engine warning indicator illuminated. The contact was able to coast the vehicle to the side of the road. The vehicle was towed to the contact's residence. The vehicle was later taken to jaguar of greensboro (1205 bridford pkwy, greensboro, nc 27047, (336) 299-1500) where it was diagnosed that the high compression fuel pump, ball joint, and fuel injectors needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failures and informed the contact that the warranty would not cover the repairs. The approximate failure mileage was 109,000.

Tl* the contact owns a 2013 jaguar xf. The contact stated that the vehicle emitted an abnormal fuel odor and the check engine warning indicator illuminated. The vehicle was taken to cherry hill jaguar (2000 nj-70, cherry hill, nj) where it was diagnosed that the fuel injectors were defective and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was returned to the dealer where it was diagnosed that the occupant air sensor was defective and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel line was defective and needed to be replaced. The manufacturer was notified and did not assist. The contact was notified by the manufacturer that the part to repair the vehicle was on a three and a half year backorder. The failure mileage was approximately 65,000.

Tl* the contact owns a 2012 jaguar xf. The contact stated that while driving the dashboard leather interior detached from the base obstructing the contact's view. The contact mentioned an abnormal odor on the inside the vehicle. The vehicle was taken to galpin jaguar (15500 roscoe blvd, van nuys, ca 91406, (818) 894-3800) where the vehicle was inspected however, a determination was not reached pertaining the failure. While performing a vin search, the contact became aware of nhtsa campaign number: 12v521000 (fuel system, gasoline) however, the vin was not included. The vehicle was not repaired. The manufacturer was notified of the failure which a case was made. The failure mileage was approximately 72,000.

The contact's son owns a 2011 Jaguar XF. The contact stated that while the vehicle was parked, the contact noticed that gasoline was leaking from the vehicle. The vehicle was towed to an independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline). The mechanic referred the contact to the dealer, who informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.

The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger’s side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2011 Jaguar XF. The contact stated when the vehicle was started, there was an abnormal gasoline odor surrounding the vehicle. The contact stated that there was no gasoline odor inside the cabin of the vehicle, only outside of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel tank flange assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was 67,614.

The contact owns a 2011 Jaguar XF. The contact stated that after parking the vehicle, an abnormally strong fuel odor was detected. Upon inspection, the contact noticed fuel leaking from the fuel tank fuel outlet flange. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was unknown.

The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.

Tl* the contact owns a 2011 jaguar xf. The contact stated that while driving at approximately 15 mph, a restricted performance warning light illuminated. The contact also stated that the vehicle was shaking and there was fuel odor present. The contact shut off the vehicle and attempted to restart the vehicle but failed. The vehicle was towed to a dealer, who diagnosed that there was fuel leaking and the fuel injector failed. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 12v521000(fuel system, gasoline). The manufacturer was not notified of the failure. The approximate failure mileage was 73,000.

Tl* the contact owns a 2016 jaguar xf. While driving approximately 3 mph and turning the vehicle to the left, it drastically veered to the left and accelerated at the same time. The vehicle's center front end crashed into a brick column, which caused the vehicle to stop. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was towed to the auto nation collision of jaguar body shop where the vehicle's front end was repaired. The contact called the auto nation jaguar dealer, but the vehicle was not diagnosed. The manufacturer was made aware of the failure and provided case number: pa17437216. The manufacturer stated that the contact did not qualify for a buy back. The approximate failure mileage was 10,500.

I was driving down the highway and noticed my car did not want to pull when i sped up. A few more miles down the road i noticed smoke coming from my tail pipe and the my air vents. So i pulled over, got out, and walked around to the front of the car and noticed what looked like oil on the side of my car. By this time fire started coming from under the hood. Within minutes my car was blazing and a total loss. What happened to my car? That's what i really want to know. How does a 2015 jaguar with only 36,000 catch and fire and burn up.

10329018 tl*the contact owns a 2010 jaguar xf. While driving at an unknown low speed, the vehicle suddenly surged forward which caused a crash. The contact depressed the brake pedal but the vehicle did not stop. The vehicle was towed to an authorized dealership to be inspected. The current and failure mileages were approximately 5,000.

Tl* the contact owns a 2009 jaguar xf. The contact stated that while driving approximately 5 mph, the consumer experienced an unintended acceleration. The contact tapped the bumper of another vehicle. The vehicle was driven to the contact residence with minimal damage. The contact also stated that the same failure recurred at least six times prior to the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000. Updated 04/07/16*lj the consumer stated the accident was minor. When her husband changed lanes, to mae a turn, traffic was stopped for a red light, he applied the brake, however, the rpm's increased. Her husband stopped the vehicle, by shifting to neutral and quickly back to drive. Updated 05/06/16.*jb

On 05/02/2012. I was preparing to park my 2009 jaguar fx, came to complete stop... When it suddenly accelerated, i had the brake on, i could barely hold it back ,it jumped the curb .....i could not stop that car ,it was trying to climb a chain link fence... The only thing that stop the car was when i hit the steel pole...there was $8,200.00 worth of damage done to this car.... My son and i were not hurt ,but we could have been if it would have broke thur that fence... We would have went down a embankment and might of hit a tree, or rolled over.... My husband had it towed to jaguar deal where they said "they couldn't find a think wrong with it".. Now, i have this dangerous car and i'm scared to death to drive it again.... I will had to drive it, because i have to much money in it ..but, i will never allow anyone to ride in it ever again.... I will never put there lives in danger.... Please, if you have one these devil cars be careful and be aware of this problem.. *tr

We just bought a 2009 jaguar xf two weeks ago. Yesterday when pulling into the driveway, the car's engine surged and i went thru the garage door and didn't stop until i hit the kitchen cabinets, all the while, pressing on the brake. There are skid marks from the beginning of the driveway until the car stopped. No one was hurt thank god, but could have been serious if i had been on the freeway or anywhere for that matter. We had the car towed to the dealership and as of this moment, we have not heard what the reasoning is behind this engine surge. *tr

The contact owns a 2018 Jaguar XF. The contact stated that while driving approximately 65-70 mph on the highway, the gear fault indicator light illuminated. The transaxle fractured and the vehicle failed to accelerate. The contact was able to move to the shoulder. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the local dealer. The approximate failure mileage was 87, 827.

Tl* the contact owns a 2015 jaguar xf. When the contact depressed the brake pedal, his foot extended to the accelerator pedal, which caused the vehicle to rev and lurch forward. The failure recurred several times. The vehicle was taken to land rover monterey (831-899-8800, located at 1711 del monte blvd, seaside, ca 93955) where the technician stated that nothing could be done about the failure. The manufacturer was called, but no one answered the phone. The failure was not repaired. The failure mileage was approximately 10,000. *dt*jb

Tl* the contact owns a 2013 jaguar xf. While driving approximately 50 mph, the vehicle decelerated and the check engine warning indicator illuminated. The vehicle then stalled. The vehicle was able to coast to the side of the road. The contact powered off the engine. The vehicle failed to restart. The vehicle was towed to baker motor company of charleston, inc. (1513 savannah hwy suite a, charleston, sc 29407, (843) 628-0202), but was not diagnosed or repaired. The vin was included in nhtsa campaign number: 13v341000 (engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

I was driving my 2012 Jaguar XF on Highway 75 my car began to go from drive to neutral and changing gears on his own and I almost got hit by a semi-truck with the vehicle slowing down eventually I made it home with the vehicle and put it in park and never came out park again, the gear box had locked up that I was told by a local Jaguar repair shop. I could have lost my life that day with that car doing this and someone else can lose their life if this happen to them if you all don't make Jaguar fixed this problem, if it already hasn't happen to someone. I reported this problem to Jaguar today and they sound like they weren't interested in what I was telling them. They said they would open and case and they will close it. Do that make sense to you to open a case and close it?