Jaguar F-PACE — Recalls, Reliability, Specs & VIN Decoder

The contact owns a 2019 Jaguar F-Pace. The contact stated that while driving at approximately 65 mph, the vehicle depressurized. The driver detected smoke emerging from the engine. The contact pulled over and noticed fire emerging from the engine compartment. The vehicle continued to burn down.  The battery warning light was illuminated before the failure. There were no reported crashes or injuries. The air bags did not deploy. A police report was not filed. The fire department extinguished the fire and determined the failure was due to an electrical fire. The vehicle was towed to the towing lot. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case and referred him to the dealer. The failure mileage was approximately 140, 000.

I am writing to formally express my frustration and disappointment regarding the complete lack of support I have received from Jaguar Land Rover North America following a devastating incident involving my 2018 Jaguar F-PACE (VIN: [XXX]). In January 2024, while driving my vehicle, it suddenly caught fire. This fire was caused by an issue that was the subject of a recall. My vehicle was scheduled to be serviced for this very recall just days later, but it did not make it to the appointment because it was completely destroyed. The fire department responded to the scene, conducted an investigation, and filed an official report, which I am prepared to provide for your review. After the incident, I reached out to Jaguar Land Rover North America, expecting assistance in addressing a fire that was clearly caused by a known defect. Instead, I was met with outright dismissiveness and disrespect. Executive Judianne Di Leo, in particular, showed a complete lack of concern, scolding me for copying other JLR executives on emails, refusing to help, and failing to direct me to anyone who could. During multiple phone conversations, I explained the severity of the situation, including the fact that I have developed asthma, breathing issues, and severe anxiety attacks as a result of the explosion. She dismissed my concerns and even laughed at me during one call before telling me to "get a lawyer." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

vehicle caught fire while driving

I have experienced issues of unintended acceleration, randomly ,over the years of my ownership. The latest incident was the most hazardous, causing damage to my vehicle, and lack of confidence for my safety.

The contact owns a 2017 Jaguar F-Pace. The contact stated upon entering the vehicle, the engine failed to turn over while starting the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer and it was diagnosed with the super charger and the engine needing to be replaced. The vehicle was repaired. After retrieving the vehicle, the contact noticed that smoke was coming from the engine compartment. The contact stated that the vehicle stalled not allowing the contact to shift gears. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not yet repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,231.

Check Engine light POO14 , indicates shake , stall and loss of power. Appointment is scheduled with Jaguar, this is a known problem and recall however my specific model has no yet been placed on recall , definitely a safety problem that shall not be noticed only until an accident occurs to me myself or others.

My 2019 Jaguar F Pace has been leaking fluids for over 2 years. A mechanic repaired a coolant pump, however there continues to be fluids leaking. A mechanic informed me my car is making a sound as if the power steering is about to go, which will cause engine failure. After researching, it was brought to my attention this has happened to thousands of f pace owners. I am the only owner of my car which was purchased in April 2019, with 0 miles on it. It now has roughly 92,000 miles on it. I am concerned the engine will fail due to the faulty steering rack and believe this should be a recall. In my research, I found a customer that had to threaten a lawsuit to LRJ to have this issue covered at 100%.

Mutilple oil leaks and coolant leak from faulty parts into engine causing engine premature faliure.

Our vehicle’s exhaust camshaft actuator failed without warning and costed +$3K. The vehicle was only 6 months outside its warranty and less than 60K miles. TSB for our VIN was issued for Camshaft solenoids and the technician stated it could have prevented the actuator failure. The service tech also stated he believes the Jaguar-recommended length between oil changes plays a factor in premature failed of this component. It appears to be a common issue for this engine according to the service tech and F-Pace forums.

I purchased a 2019 jaguar f pace from a dealership in new jersey on october 5th 2019. I was the 2nd owner and the car already had 19k miles on the odometer. When i purchased the car, the dealership told me that the car is well serviced and maintained and is under warranty until 2024/60k miles which is until 60k miles or 5 years. So i happily bought it as it was in a great condition. Upon asking them when the next service is due, they mentioned at 32k miles or 12 months whichever comes first. On sept 28th 2020, my car reached 32k miles so i scheduled its servicing with jaguar dealership (not the same dealership i purchased my car from). Along with service, my car was also showing check engine light alert on the dashboard. Jag dealership diagnosed the issue and found some issue with the timing belt/tensioners in the engine of the car for the reason of check engine light on. They told me this will not be covered in warranty as the car has no previous service record from when it was 1st sold to its first owner in 2018 until the service which they just did after i brought them my car. I them spoke to the dealership from whom i purchased the car asking if they have the service record/oil change record on the car when they sold me. They said they cannot provide any record history on the car. Now i have to pay $4100 from my pocket even when my car is under warranty because the car was not maintained as per jaguar guidelines, and since i was told to do the service only when my car gives an alert with 32k miles or 12 months, which is what i did. Also as per jaguar maintainence guidelines, if oil change is done, the car is good for 16k miles, but my dealership who sold me the car is saying i should have changed at every 3k miles i drive which is absolutely nonsense and i believe that is something that should've been explicitly pointed out at the time of sale. I feel cheated.

The contact owns a 2019 Jaguar F-Pace. The contact stated that while driving at approximately 65 mph, the vehicle depressurized. The driver detected smoke emerging from the engine. The contact pulled over and noticed fire emerging from the engine compartment. The vehicle continued to burn down.  The battery warning light was illuminated before the failure. There were no reported crashes or injuries. The air bags did not deploy. A police report was not filed. The fire department extinguished the fire and determined the failure was due to an electrical fire. The vehicle was towed to the towing lot. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case and referred him to the dealer. The failure mileage was approximately 140, 000.

I am writing to formally express my frustration and disappointment regarding the complete lack of support I have received from Jaguar Land Rover North America following a devastating incident involving my 2018 Jaguar F-PACE (VIN: [XXX]). In January 2024, while driving my vehicle, it suddenly caught fire. This fire was caused by an issue that was the subject of a recall. My vehicle was scheduled to be serviced for this very recall just days later, but it did not make it to the appointment because it was completely destroyed. The fire department responded to the scene, conducted an investigation, and filed an official report, which I am prepared to provide for your review. After the incident, I reached out to Jaguar Land Rover North America, expecting assistance in addressing a fire that was clearly caused by a known defect. Instead, I was met with outright dismissiveness and disrespect. Executive Judianne Di Leo, in particular, showed a complete lack of concern, scolding me for copying other JLR executives on emails, refusing to help, and failing to direct me to anyone who could. During multiple phone conversations, I explained the severity of the situation, including the fact that I have developed asthma, breathing issues, and severe anxiety attacks as a result of the explosion. She dismissed my concerns and even laughed at me during one call before telling me to "get a lawyer." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

vehicle caught fire while driving

While vehicle powered on, rear passenger side seat heater caught fire / electrical fire with significant, ongoing smoldering. Burned seating and passenger. Required passengers to immediately evacuate the vehicle. Seat heater fire impacted cabin climate control, defrost sensors, windshield wiper sensors and more. Fire continued while parked and running. Toxic electrical fire scent permeates vehicle. Photos and video available.

Mutilple oil leaks and coolant leak from faulty parts into engine causing engine premature faliure.

Rear camera and electrical components within and under console failed and replaced by dealer three times under warranty. Now, barley outside of warranty center console clerical components failed again and not covered.

The first issue is the camshaft issue that had a recall on there and i was unaware because there wasn’t any notification sent by Jaguar or the nhtsa. When starting the vehicle it’s very hesitant and has a rough start & idle. Even once the vehicle starts it continuously has a rough feel as if the vehicle is putting or about to cut off. 2. The vehicle constantly loses power and sometimes won’t start. The battery has been replaced and the wires have been tested. When driving the entire vehicle starts to intermittently lose power and everything flickers on and off the entire time. 3. When searching my vehicle information it indicates there’s no open recalls however according to Jaguar corporate office there is an open recall but it’s not displayed on any search because the nhtsa hasn’t notified them.

Car doors would not open from the outside of the vehicle and would not respond to the key fob’s signal either. The only way to get into my vehicle was to in climb through the trunk – which is a major safety concern. This first occurred on Janurary 13, 2023, and the dealership has been unable to resolve the issue since then, despite multiple attempts to do so.

Vehicle will lose power intermittently while driving and sometimes when you try to start the vehicle it will be come dead. I’ve replaced the battery and the problem still occurs. A few nights in a row the alarm system would just beep for no reason . I changed the key fob battery and that didn’t help either. The engine makes a weird noise and constantly jerks.also the engine shakes extremely bad even though I’ve had a tune up, I’ve called Jaguar consumer services to find out about past recall details and was advised that information wasn’t available to them if the services were actually completed or just cleared out & I’d have to call the service center that completed the recall/repairs. It’s impossible to do so as I’m not the original owner. Jaguar advised they couldn’t help and this is very common for the power train in these vehicles to malfunction however the manufacturer isn’t being accountable. Also when I checked the recalls on NHTSA & Jaguar websites It indicated there’s no recalls, however when I called Jaguar consumer services I was advised of 2 recalls/campaigns that relate to the engine light. I’ve had a similar issue with a Range Rover that we checked for recalls and they were cleared from under the vin but the service wasn’t performed and when we experienced the issue we were charged on 2 occasions and once I discover the issue previously had a recall they refunded one of the issues, they’re all under the same umbrella and truly need to be investigated. I hope more people learn about reporting these issues to the nhtsa and other outlets instead of just reporting to Jaguar because they truly only want to get money out of the situation and don’t want to be accountable for the defects of there vehicles.

The contact owns a 2018 Jaguar E-Pace. The contact stated that while the vehicle was turned off, the front hazard lights were still blinking. The contact's wife opened the driver's door and there was smoke inside the cabin of the vehicle. The contact stated that the smoke odor was coming from the cabin of the vehicle. The contact inspected the vehicle, and the battery was disconnected. The contact stated that the A/C unit, and the heated front seats failed to operate as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the integrated climate control module and switch pack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,900.

Rear wheel explosion on the road

When parked in a parking lot, the vehicle started moving by itself. This had happen before on a different occasions. This time i could not get it to stop. Because of the accident that ensued, i cant remember a lot about the accident. The police believe i hit the post at 30 to 50 mph. Because of the jaguar proprietary information system" black box ", no one can read the data from the car but jaguar. That is kind of like letting the fox guard the hen house. All we want to know was if my foot was on the breaks which i believe while trying to stop. We believe this is a case on sudden unintended acceleration with know way to prove it because of the inability to retrieve the data.

I am writing to formally express my frustration and disappointment regarding the complete lack of support I have received from Jaguar Land Rover North America following a devastating incident involving my 2018 Jaguar F-PACE (VIN: [XXX]). In January 2024, while driving my vehicle, it suddenly caught fire. This fire was caused by an issue that was the subject of a recall. My vehicle was scheduled to be serviced for this very recall just days later, but it did not make it to the appointment because it was completely destroyed. The fire department responded to the scene, conducted an investigation, and filed an official report, which I am prepared to provide for your review. After the incident, I reached out to Jaguar Land Rover North America, expecting assistance in addressing a fire that was clearly caused by a known defect. Instead, I was met with outright dismissiveness and disrespect. Executive Judianne Di Leo, in particular, showed a complete lack of concern, scolding me for copying other JLR executives on emails, refusing to help, and failing to direct me to anyone who could. During multiple phone conversations, I explained the severity of the situation, including the fact that I have developed asthma, breathing issues, and severe anxiety attacks as a result of the explosion. She dismissed my concerns and even laughed at me during one call before telling me to "get a lawyer." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

vehicle caught fire while driving

Mutilple oil leaks and coolant leak from faulty parts into engine causing engine premature faliure.

While driving, the engine suddenly shut off without warning. The first incident occurred in May 2025 and stalled twice in late August 2025. Each time I lost motive power and steering/brake assist dropped, I coasted to a safe spot, turned the ignition off and back on, and the vehicle restarted. In May, a shop retrieved P0087 – fuel rail/system pressure too low. They could not reproduce the problem, added DEF, and cleared the code. The issue has recurred. No crash or injuries. The Check Engine light was on in May; no other warnings were noted at the time of the stall. The vehicle is available for inspection and is being towed to a diesel specialist for diagnosis. Suspected area is the fuel delivery system (low rail pressure). Odometer: 47,500.

My vehicle was serviced 05/03/24, after the 60,000 whatever service, The Sewell dealership of N. Austin, literally has a video of them pointing out where there was an oil leak, they needed to fix, so of course, I agreed to them fixing the leak. Fast forward to [XXX], during which, I was driving, had no indication of any issues, then saw white/gray/smoke, pulled over, & then my car wouldn't start. The following conversation was exchanged from myself & someone named Ben, from the Sewell dealership in North Austin: [From Ben: I am not as familiar from the surface, but everything was explained in the video from the technician. The failed component is the bearing of the turbocharger which caused a major oil leak. This oil leak was the smoke you were seeing from the exhaust. We know for sure that the turbocharger will need to be replaced. The engine has a high likelihood of needing replacement as it was oil starved due to the major oil leak from the turbocharger. There is metal in the oil from inside the engine indicating internal failure from not having enough oil. From Me: which makes no sense, having just had all these things checked, back in May, with no indication of any leaks of anything other than what was shown.] ANDDD, which was supposedly fixed. I have the video footage of the technician doing a walk through in May of 2024, pointing out an oil leak, which I paid to have fix, but was later told I had no oil in my engine in July of 2024, without any warning.The car has not been drivable since, because I was quoted over 50,000 for the Turbo & Engine Replacement. I had 3 surgeries since December [XXX], which is why it's taken forever for me to do anything. However, I am STILL making payments on this vehicle. I read Jaguar Forums, & noticed I'm not the only person who has dealt with this EXACT issue, following Full Service approx 60 days prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tl* the contact owns a 2018 jaguar f-pace. The contact received a recall notification for nhtsa campaign number: 18v090000 (fuel system, gasoline) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (land rover jacksonville, 11211 atlantic boulevard #1, jacksonville, florida 32225) confirmed that the parts were not available to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Recall H009 is exactly what happened to my car I was turning in an intersection when I herd a loud boom and crackling I lost control almost hitting 2 cars and when I finally stopped I look below and my drive shaft had snapped and some of the drive shaft was stuck in the differential. Recall H039 is exactly what happened to my car I was driving my car and it suddenly cut off on me while driving I then had it towed to a mechanic shop and it smelled like gas after a couple attempts to start it the mechanic told me it was leaking gas from engine and out exhaust pipes the engine was flooded with gas and could have caught fire if kept driving after doing some research this exact recall H039 is what the mechanic had explained to me. My vin was not listed on the recalls but is an 2017 Jaguar F Pace 3.0 L vin is [XXX] these problems happen unexpectedly and no warning or anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oil leaking from turbo charger into exhaust.

The center console gear shift has a lever to disengage the current gear to shift into another gear. However, if the lever isn’t fully pressed, the gear shift will still move, but the car remains in the original gear. So a driver may believe the shifted from reverse to drive (or vice versa) when it hasn’t. In theory, this lever should work like a manual transmission. One cannot shift gears in a manual without engaging the clutch fully. The automatic transmission/gear shift lever should work the same. In other words, the gear shift should not move/disengage unless the lever is fully pressed. Note: the vehicle (a former loaner vehicle) was recently purchased.

The car shifts into neutral on the freeway.

I believe my vehicle has a serious safety defect related to the engine cooling system that creates a fire and safety hazard. Specifically, coolant appears to leak from the cooling-elbow near the turbocharger, following a belt failure that lead to engine overheating and elbow pipe burst leading to coolant leaking on to the turbo heatshield or exhaust components. There was serious smoking when the issue happened and i shutdown on the highway as an emergency which most likely would have lead to an engine-bay fire or complete vehicle fire.. This failure mode and fire risk concern mirrors the defect described in NHTSA Recall 23V-221 (Loose or damaged coolant elbow leading to coolant leak on turbo/heatshield, risk of fire) for different JLR vehicles but ignores the F-pace model which I believe faces similar concern. The issue occurred on 9/2/2025 at approximately 9.30 AM while driving from US23 ramp to M-14, the engine suddenly reported charging system fault (but actually the serpentine belt had failed), then in a couple of minutes the engine started overheating and i pulled over for emergency. The coolant started spraying over engine bay from two locations and suddenly observed smoke from engine bay. After getting my car towed back to a workshop, I removed a heat shield and took photos, which clearly show coolant residue near the coolant outlet / elbow hose connection above the turbo. The leak appears to originate at the junction of the coolant elbow — matching the failure mode described in the 23V-221 recall documents. I have not (yet) received any recall notice that covers my vehicle for this issue (checked via NHTSA recall search tool on safercar.gov). Because the leak is directly above the turbo / exhaust manifold heatshield, there is a significant risk of fire, especially once the engine warms up and turbo area gets hot. A fire in the engine bay can quickly spread, endangering vehicle occupants and other road users.

The first issue is the camshaft issue that had a recall on there and i was unaware because there wasn’t any notification sent by Jaguar or the nhtsa. When starting the vehicle it’s very hesitant and has a rough start & idle. Even once the vehicle starts it continuously has a rough feel as if the vehicle is putting or about to cut off. 2. The vehicle constantly loses power and sometimes won’t start. The battery has been replaced and the wires have been tested. When driving the entire vehicle starts to intermittently lose power and everything flickers on and off the entire time. 3. When searching my vehicle information it indicates there’s no open recalls however according to Jaguar corporate office there is an open recall but it’s not displayed on any search because the nhtsa hasn’t notified them.

Vehicle will lose power intermittently while driving and sometimes when you try to start the vehicle it will be come dead. I’ve replaced the battery and the problem still occurs. A few nights in a row the alarm system would just beep for no reason . I changed the key fob battery and that didn’t help either. The engine makes a weird noise and constantly jerks.also the engine shakes extremely bad even though I’ve had a tune up, I’ve called Jaguar consumer services to find out about past recall details and was advised that information wasn’t available to them if the services were actually completed or just cleared out & I’d have to call the service center that completed the recall/repairs. It’s impossible to do so as I’m not the original owner. Jaguar advised they couldn’t help and this is very common for the power train in these vehicles to malfunction however the manufacturer isn’t being accountable. Also when I checked the recalls on NHTSA & Jaguar websites It indicated there’s no recalls, however when I called Jaguar consumer services I was advised of 2 recalls/campaigns that relate to the engine light. I’ve had a similar issue with a Range Rover that we checked for recalls and they were cleared from under the vin but the service wasn’t performed and when we experienced the issue we were charged on 2 occasions and once I discover the issue previously had a recall they refunded one of the issues, they’re all under the same umbrella and truly need to be investigated. I hope more people learn about reporting these issues to the nhtsa and other outlets instead of just reporting to Jaguar because they truly only want to get money out of the situation and don’t want to be accountable for the defects of there vehicles.

The contact owns a 2018 Jaguar F-Pace. The contact stated that while receiving repairs on the engine, the dealer became aware of a crack on the rear differential. The vehicle was not repaired. The manufacturer was notified of the failure and declined to cover the costs for the repair. The failure mileage was approximately 126,000.

The Check Engine light hasn't worked on our Jaguar F Pace since we bought it despite taking it multiple times to multiple dealerships (due to moving to three different cities). We were told by each dealership that it wasn't a issue unless it was flashing. The final straw was in Feb 2024 we were driving on a busy road (A1A) at 55 miles per hour and the car started jerking, making loud noises and then stopped. We had to have it towed and find transportation home. Thank goodness my husband was driving because I'm not sure how I would have handled it. The Fields Jaguar Land Rover of Jacksonville says that we must pay $20,000 to repair the entire engine and Jaguar North America won't do anything to help. Please help us and make sure this issue doesn't happen to anyone else. Defective indicator light like this is a major safety issue.

Korea has recalled this model of FPace because the timing chain is known to break with less than 50K miles. I have also read lots of posts on Jaguar forums about 2.0 Diesel FPaces being known to have timing chain failure which necessitated a complete engine replacement. I am terrified that my timing chain is going to come off and damage my engine every time I get in it.

Vehicle exhibits very hard downshifts at lower speeds. Majority of the occurrences driver is not able to bring the vehicle to a smooth stop with vehicle exhibiting very hard downshifting and occasionally accompanied by a 'bouncing, in the driveline. Unable to determine a common environment, surface, grade, speed, or vehicle configuration. Unable to control with braking or throttle control. In comparison vehicle behavior will cause uncontrolled slide on slick winter surfaces. Dealer, manufacturer customer service, manufacture corporate rep declared vehicle is operating as designed.

Recall H009 is exactly what happened to my car I was turning in an intersection when I herd a loud boom and crackling I lost control almost hitting 2 cars and when I finally stopped I look below and my drive shaft had snapped and some of the drive shaft was stuck in the differential. Recall H039 is exactly what happened to my car I was driving my car and it suddenly cut off on me while driving I then had it towed to a mechanic shop and it smelled like gas after a couple attempts to start it the mechanic told me it was leaking gas from engine and out exhaust pipes the engine was flooded with gas and could have caught fire if kept driving after doing some research this exact recall H039 is what the mechanic had explained to me. My vin was not listed on the recalls but is an 2017 Jaguar F Pace 3.0 L vin is [XXX] these problems happen unexpectedly and no warning or anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 5/18, I was reversing into a parking spot and my steering rack completely locked to the right, with no warning and while in motion, causing me to strike a parked vehicle. The car had to be towed and dealership mechanic said steering rack had an internal mechanical failure and needs replacement. After doing some research, I found forums of numerous people who have had this same issue. This is a known issue by Jaguar for this particular make model and year and they refuse to issue a recall. I had driven on the highway earlier that day and this could have caused a deadly accident had it happened at that time. This is a real safety hazzard for owners and others on the road.

My 2019 Jaguar F Pace has been leaking fluids for over 2 years. A mechanic repaired a coolant pump, however there continues to be fluids leaking. A mechanic informed me my car is making a sound as if the power steering is about to go, which will cause engine failure. After researching, it was brought to my attention this has happened to thousands of f pace owners. I am the only owner of my car which was purchased in April 2019, with 0 miles on it. It now has roughly 92,000 miles on it. I am concerned the engine will fail due to the faulty steering rack and believe this should be a recall. In my research, I found a customer that had to threaten a lawsuit to LRJ to have this issue covered at 100%.

Lost power steering during heavy rain. Power steering rack in 2018 Jaguar Fpace has crack that has caused water ingest.

2018 Jaguar F-pace power steering rack failure: Driving in heavy rain [XXX] on [XXX] entered a flooded roadway. The entire 4 lane roadway was flooded at the underpass. Thousands of cars in all 4 lanes passed through the flooded roadway at 10 MPH. The highway was backed up for miles. The water did not appear to be too deep (3 to 4 inches deep); however, water entered the steering rack and shorted out the electric steering and power steering failed, and warning came on that said “OK to drive with caution Power steering assistance reduced”, we then pulled off the road to see what had happened. My wife who was driving at the time could barely control the car as we exited the highway. Steering was difficult but I managed to make it home and parked the car. Since then, we brought it to our mechanic and he confirmed that electric power steering rack has failed due to water ingress and he could not do the repair. He provided a picture of the crack in the corroded aluminum casting. The car has not been repair so part is available for inspection at this time. After doing an internet search for similar problems we found that this is a known safety issue on F-Pace and Land Rover Valar since they share the same steering rack. There have been hundreds of these failures in US and Great Briton. There is a facebook page dedicated to this failure with over 1,300 members, all of which have reported this failure. “JLR Power Steering Alliance Group (Jaguar F-Pace & Range Rover Velar)” The car is not safe to drive, I had it towed to dealer. The steering is so heavy it would be very difficult to respond to and emergency with out power steering, which can fail at any moment if it gets wet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my car and all of a sudden my steering wheel became extremely hard to turn, and a warning appeared on my dash saying “power steering assistance reduced”. It took all my strength to get around the next turn. Luckily I was near my home and was only a few turns from my driveway. My husband looked under my car and the steering rack was cracked. After investigating online, it appears to be a common defect among Jaguar F Paces, and the cracks occur in the same two places, one of which matched the crack on my vehicle.

For a few years there has been many repairs and complaints about the power steering in the Jaguar F Pace. I was driving home Friday in the rain when out of nowhere the power steering quit working and I almost wrecked in a turn. I looked at the fluid which is full and check to see any loose wires and see nothing. I tried to call Jaguar Customer service and they told me to reach out to the service department then call back if there is any issues. Right now I am down without a car and I don’t feel like I should be at fault and pay for a failed power steering system. In the turn the car said Power Steering Assistance Reduced. There are reports of the failed steering in thousands of their cars from the years of 2017 to 2020. Some say the box starts to designate and some say it allows water to get in and damages the electrical components. I know that the milage on my vehicle is 95,000 but highway driving doesn’t cause that to happen.

Electrical example: system gets stuck on backup camera and restarts often and doesn't respond to clicking on buttons like ac. Seatbelt example: passenger seatbelt often won't buckle steering example: upon turning steering wheel major squealing signs other issues: squeaking from rear wheel area, sunroof parts unsecured flying out while driving, start/stop button not responding, fit & finish inside not fitting together near door jams, engine light has flashed in min of 3-4 times, coolant diagnostics misreading, tire pressure misfiring and indicating extremely low pressure when this isn't the case, sport mode in transmission gets stuck, knee often hits paddle shifters when in sport mode while driving causing dangerous driving....

My brand new jaguar pace electrical system failed. It took jaguar 4 weeks to fix. When i picked up car the steering was very unsafe, shaking and making a noises. Another week goes with out my car, a total of over 30 days and jaguar claims its was the door making noise. Jaguar is hiding things and the government needs to investigate!

When parking the power steering is reduced. When driving the power steering is reduced. This causes me to lose control of my vehicle. The whole wheel locks up.

F pace incident while traveling east on i-80, just past the hirschdale exit, a sudden rocking of the car occurred on entering an upgrade curve while passing a truck at about 65 mph. It was thought to be a possible blown tire and we changed lanes trying to get to the right-hand (upgrade) truck lane. As we continued uphill in the truck lane, the rocking or shaking of the steering continued and we were afraid of losing control of the car. We then reduced speed to about 50 and put on the emergency flashers. We continued on for another mile or two and decided to stop just above the floriston exit in the truckee river canyon - possibly to call for help. But this location was very dangerous for any assistance, so we re-started the car and continued home traveling about 55 mph. At these lower speeds, there was no further rocking of the car or steering problem. There were no warning lights or other signals (at any time) in the control panel to indicate a system malfunction. We later experienced complete power steering failure, fortunately at startup. Probable electro-mechanical system failure

While vehicle powered on, rear passenger side seat heater caught fire / electrical fire with significant, ongoing smoldering. Burned seating and passenger. Required passengers to immediately evacuate the vehicle. Seat heater fire impacted cabin climate control, defrost sensors, windshield wiper sensors and more. Fire continued while parked and running. Toxic electrical fire scent permeates vehicle. Photos and video available.

OEM windshield, vehicle has no accidents or damage. Windshield seal failed. Can push the windshield away from the frame and has water intrusion. Unknown how much of the seal and dash electronics are compromised. Safety concern catastrophic failure of a windshield while driving or loss of electronics resulting in loss of driver control. No picture of seal failure available as it requires destructive testing.

Tl* the contact owns a 2018 jaguar x671 (na). While driving in the snow, the snow piled up underneath the wiper blades and the sensors stopped the wipers from working. The failure caused the contact to have poor visibility while driving. The dealer (cherry hill jaguar, 2000 nj-70, cherry hill, nj 08003, (856) 424-5300) was called and suggested the contact take a video of the occurrence. The contact recorded a video and emailed it back to the dealer who informed the contact that the service manager would call him back. The manufacturer was not contacted. The failure mileage was 2,930. *tt*jb

Windshield. The Jaguar 2017 F Pace windshield is very fragile. While driving down [XXX] on multiple occasions, a pebble has hit my window and caused a huge crack. On the most recent occurrence the pebble was still in my window shield after returning home. I was traveling around 70 to 75 mph when the pebble hit my windshield. I am now on my 5th window shield since purchasing the vehicle in Dec 2019. When purchased, the vehicle had 31K miles and due to the shut down (2020)and work from home, the vehicles was barely driven. Jaguar Land Rover DFW 972.295.9783 has records of all my service calls regarding windshield replacement. The cracks have been both on the driver and passenger side. These windshields on average are $350 and up. Yes the problem has been confirmed by dealer.(Jaguar Land Rover DFW Hwy 114 Dallas TX). No Yes by the dealer (Jaguar Land Rover DFW Hwy 114 Dallas TX.) No No there were not warning lights before hand. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This car had about 27, 950 miles on it! While driving the low coolant light came on. Stopped at once and checked the coolant level. I was only slightly low. Added more coolant and light went out, this was about one week ago, 3/3/2024. The next day after two miles, low coolant light. Again added more coolant. The next day after a few miles, the car smelled of oil or something unusual, a burning smell, as my wife was driving it, no warning lights this time, this happened while stopped at a stop light. Suddenly the entire front of the car was covered with smoke! My wife said she thought the car was on fire. She pulled into a parking lot and stopped the car. The smoke subsided and she called me. The car did not appear to be overheated and the temperature gauge was normal. Adding more coolant temporally solved the issue. I have taken the car into the Jaguar dealer and they immediately knew what the problem was, seems that ALL 2017 JAGUARS have this problem. An internet search verified the problem is so well know that Jaguar changed the defective parts and issued a service bulletin addressing this problem, BUT even though our car is well within the warranty mileage, the Jaguar dealers said that I would have to pay in excess of $3600 to get our car repaired! This is outrages! the car is not safe to drive and Jaguar is well aware of the problem, yet they refuse to correct it unless the customer pays for Jaguar's faulty design!!

Please see 11015555, print out shows only 1 attachment, i had tried to attach 2 photos also

The windscreen washer nozzles apply washer fluid at very base of windshield, 90%+ of the fluid goes unused, only the fluid splashed from the wiper blades passing through the stream gets to the necessary part of the windscreen. The uploaded photo was with the vehicle parked, it is even worse at highway speeds. The photo was taken after stevinson imports adjusted the nozzles

My car didn't stop when I was parking. I went over the sidewalk and I hit the tree on the driver side passenger door. The tree and sidewalk slowed me down enough where I missed the head on collision with the building in front of me. I took pictures and reported it to my insurance.

Vehicle exhibits very hard downshifts at lower speeds. Majority of the occurrences driver is not able to bring the vehicle to a smooth stop with vehicle exhibiting very hard downshifting and occasionally accompanied by a 'bouncing, in the driveline. Unable to determine a common environment, surface, grade, speed, or vehicle configuration. Unable to control with braking or throttle control. In comparison vehicle behavior will cause uncontrolled slide on slick winter surfaces. Dealer, manufacturer customer service, manufacture corporate rep declared vehicle is operating as designed.

The contact owns a 2017 Jaguar F-Pace. The contact stated while depressing the brake pedal there was a squeaking sound coming from underneath the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the rear brake pads failed and needed to be replaced. The rear brake pads were replaced; however, approximately a month later, the squeaking noise returned. The vehicle was returned to the dealer where the brake pads were cleaned but the failure reoccurred. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 52,344. The consumer stated the manufacture was made aware of the problem. The dealer was unable to assist with the vehicle because there were no recalls listed.

The contact owns a 2017 Jaguar F-Pace. The contact stated that extra travel time was needed for the vehicle to come to a complete stop with an abnormal, screeching sound coming from the vehicle without warning. The contact took the vehicle to the dealer and had the braking system repaired; however, the failure persisted. In addition to the brake failure, the contact stated that the vehicle began to shut off while driving at various speeds as an unknown warning light appeared on the instrument panel. The vehicle was taken back to the dealer and remained at the dealer without being diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

Since i purchased this car in june 2017 the electrical system and brake continue to fail the car has been in dealer service since sept 15. Jaguar seems to think its no big deal. The car just completely installs with no warning putting my self and other people 's lives at risk. This is a huge safety flaw.i have videos but system will not let me attach.

My vehicle was in motion on a city street traveling 40 miles per hour and i collided head on with another vehicle without braking. The airbags did not deploy and because of that i sustained serious injuries; sever concussion, 3 broken vertabrae, and torn ligaments and tendons in my right ankle (driving foot). If the airbags had deployed i would not have suffered the injuries i did, this is a brand new car/model and i believe there is a defect in the frontal airbag sensor component.

I was hit head on and the air bags did NOT deploy

In my 2019 jaguar f pace, i was stopped, waiting for the car in opposite lane to pass so i could cross left into my driveway. The other driver crossed the yellow lines hitting me head on at about 45 mph. My air bags never deployed. The other drivers did yet mine did not, no warnings from drive package or adaptive dynamics showed. Car is totaled, not one airbag deployed.

Airbags did not deploy upon collision with another vehicle. The 2017 f-pace jaguar was inspected by both a collision specialist and an insurance agent and it was deemed a total loss. The police crash report indicates that the airbags did not deploy. Prior to the accident there were no warnings or indications that the airbags were inoperable. Driver was taken to the hospital from the accident location because of severe chest and shoulder pain.

I bought new 2017 jaguar f-pace. Been involved in 2 accidents. Neither time did air bags inflat. Air bag light went off and seat belts locked up second time. Only 4 seat belts locked up. Only i the driver was in the car. Passenger side wasn't locked up just driver and all 3 rear seats. I am concerned about the safety of myself and passengers if i have any. 1st accident 10 days after owning the car. Second was 9 months. I have never had accident my fault with another vehicle til owning this car. Now 2 in 8 months! Bought car on june 30th. 2016