2004 JAGUAR X-Type Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
134
Complaints Reported
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Complaints by Component
SUSPENSION
21 complaints
MADE A 500 MILE ROAD WHEN THE AIR SUSPENSION FAULT MESSAGE CAME ON ( YELLOW LIGHT), BUT THAT HAD HAPPENED PERIODICALLY AND SEEMED TO BE A COMPUTER FAULT. THE CAR RAN FINE. THEN AFTER A 2 DAY PERIOD OF NO USE, WHEN THE CAR WAS STARTED A RED WARNING LIGHT CAME INDICATING VEHICLE TOO LOW AND ON OUTSIDE INSPECTION THE CAR WAS TOO CLOSE TO THE TIRES. IN 2010, BOTH SUSPENSION STRUTS WERE REPLACED.
May 25, 2019
SUSPENSION FAULT LIGHT COMES ON AND CAR DROPS DOWN,CAN BE DANGEROUS WHEN DRIVING AND CAUSE A ACCIDENT,THIS IS A COMMON PROBLEM WITH THIS CAR AND SHOULD BE ADDRESSED BY JAGUAR
Dec 22, 2017
THIS IS AN ONGOING PROBLEM. I HAVE SPENT THOUSANDS OF DOLLARS IN AN ATTEMPT TO FIX THE LOW SUSPENSION PROBLEM. MY CAR HAS SLOWED DIRECTLY ON THE EXPRESSWAY WHILE DRIVING 70 MPH. IN ADDITION, THE CAR WAS SO LOW THAT IT DRUGGED THE BOTTOM. THE ONLY SOLUTION WAS TO HAVE IT TOWED. THIS PROBLEM HAPPEN LAST YEAR AND I HAD TO RENT A CAR ALL WINTER LONG UNTIL THE WHETHER WARMED UP. I THOUGHT THE PROBLEM WAS RESOLVED BUT IT STARTED AGAIN WITH LOW TEMPERATURE OF 30 DEGREES. JAGUAR SHOULD REFUND OUR MONEY FOR THIS PROBLEM BECAUSE THIS SHOULD HAVE BEEN A RECALL. *TR
Nov 19, 2014
I HAVE THIS BEAUTIFUL THAT I CAN'T DRIVE BECAUSE OF SUSPENSION PROBLEMS. VEHICLE TOO LOW AND SUSPENSION FAULT WARNINGS CAME ON. YOU'D THINK BY NOW THAT JAGUAR WOULD HAVE RECALLED THESE VEHICLES AND FIXED THE PROBLEM. I CANNOT BELIVE A CAR THAT COSTS THIS MUCH HAS SUCH PROBLEMS. MY GM TRUCK WITH OVER 300,000 MILES - I PURCHASED IT BRAND NEW - DOESN'T HAVE NEARLY THE AMOUNT OF ISSUES THIS JAG DOES. *TR
Oct 15, 2014
JUST RIDING AROUND THE CITY (MACON, GA) AND THE VEHICLE LOW LIGHT CAME ON. WENT OUT AFTER A WHILE SO DIDN'T WORRY ABOUT IT. THE NEXT MORNING NOTICED THE FRONT END WAS LOW. STARTED THE CAR AND THE VEHICLE LOW LIGHT WAS ON AND AFTER THAT THE AIR SUSPENSION FAULT LIGHT CAME ON. THESE TWO LIGHTS KEPT FLASHING ONE AFTER THE OTHER. TOOK VEHICLE TO AN IMPORT REPAIR FACILITY..NO JAGUAR DEALERS NEAR. WAS QUOTED AIR SHOCK REPLACEMENT/ INSTALL FOR ABOUT 2500 DOLLARS. SO I ORDERED THE EXACT SAME PART ONLINE AND HAD THEM INSTALLED FOR HALF THAT AMOUNT. EXACTLY ONE MONTH LATER A FEW DAYS AGO..THE SAME LIGHTS ARE ON AGAIN AND THE FRONT END IS ONCE AGAIN TOO LOW TO DRIVE. NOT SURE WHAT TO DO NOW, NO JAGUAR DEALER NEAR AND CAN'T BELIEVE A LUXURY CAR APPARENTLY HAS AN INHERENT PROBLEM THAT JAGUAR HASN'T RECALLED. VERY FRUSTRATING NOT BEING ABLE TO DRIVE THIS BEAUTY..!!!! *TR
Aug 28, 2014
+ 16 more complaints for this component
VEHICLE SPEED CONTROL
13 complaints
TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE VEHICLE EXHIBITED ABNORMAL ACCELERATION THREE TIMES WHEN APPLYING THE BRAKES. IN ORDER TO STOP THE ACCELERATION, THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE AND WAS NO LONGER BEING DRIVEN. THE FAILURE AND CURRENT MILEAGE WAS 115,000. UPDATED 11/16/11
Apr 12, 2011
UNINTENDED ACCELERATION WHEN BRAKING. DESCRIPTION OF INCIDENT AUGUST 5, 2010 I DID NOT DRIVE THE CAR, IT WAS PARKED IN FRONT OF MY APARTMENT. AUGUST 6, 2010 AT 12:15PM I DROVE FROM MY APARTMENT TO THE PEBBLE BEACH LODGE PARKING LOT (APPROX. 5 MILES AND 10 MINUTES). AT 4:15PM AND AFTER A LONG LUNCH AT THE LODGE I DROVE MILE TO MY BANK PARKING LOT NEAR THE LODGE. I WENT TO THE BANK AND THE PEBBLE BEACH MARKET NEARBY. AT 5PM I DROVE HOME, I WAS DRIVING ON AN ASPHALT PAVED ROAD IN PEBBLE BEACH AT APPROXIMATELY 30 TO 35 MPH AND LIGHTLY APPLIED THE BRAKE (ONLY) AROUND A CURVE AND THE CAR LURCHED FORWARD (EG, VIGOROUSLY ACCELERATED). I TOOK MY FOOT OFF THE BRAKES, I WAS STARTLED AND LET THE CAR COAST FOR A FEW FEET, THERE WAS NO TRAFFIC ON PEBBLE BEACH DRIVE AT THAT TIME. I RESUMED THE DRIVE HOME, AND I WAS VERY MUCH ALERT AND AWARE AND VERY CAREFUL, I APPLIED THE BRAKES SEVERAL TIMES WITHOUT INCIDENT AND STOPPED AT TWO STOP SIGNS BEFORE I APPROACHED THE THIRD STOP SIGN APPROXIMATELY FIVE MINUTES LATER, AS I NEARED A 4 WAY STOP INTERSECTION, I SLOWLY I APPLIED THE BRAKES A NORMAL DISTANCE BEFORE THE INTERSECTION, BUT AS I WAS ATTEMPTING TO STOP THE CAR BEFORE THE INTERSECTION, THE CAR LURCH FORWARD AND I INSTANTLY PRESSED THE BRAKE PEDAL (ONLY, NOT THE GAS PEDAL) AND MOVED THE SHIFTER INTO THE PARK POSITION AND TURNED THE KEY OFF. I WAS ABOUT FIVE FEET FARTHER INTO THE INTERSECTION THAN I PLANNED. THE CAR ON MY LEFT DID NOT MOVE INTO THE INTERSECTION AS HE OBSERVED THE EVENT (AND GAVE ME HIS PHONE #), HE HEARD MY WHEELS SCREECH (FOR A SPLIT SECOND) AND MAYBE MY FRONT WHEELS MADE NOISE TOO, BUT I ONLY RECALL HEARING THE REAR WHEELS. *TR
Aug 12, 2010
WHILE DRIVING ON 95 SOUTH IN RI AT APPROX. 60MPH, MY 2004 JAGUAR XJ8 SUDDENLY LOST ALL POWER, INCLUDING ENGINE, STEERING AND BRAKING ABILITIES. IT NEARLY RESULTED IN A MULTI CAR FATAL ACCIDENT FROM BEING HIT FROM BEHIND. THE DEALER STATED, AFTER A SYSTEMS CHECK, THAT AN ACCELERATOR PEDAL SENSOR HAD FAILED RESULTING IN A $500.00 REPLACEMENT COST. THIS IS A VERY DANGEROUS DEFECT THAT SHOULD HAVE BEEN PART OF A SAFETY RECALL. *TR
Jul 11, 2010
2004 JAGUAR XJ8 . CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED WHILE APPROACHING A FOUR-WAY STOP, HE BEGAN TO SLOW DOWN. HE WAS DRIVING SLOWLY, WHEN HE REMOVED HIS RIGHT FOOT FROM THE ACCELERATOR AND BEGAN TO PRESS DOWN ON THE BRAKE PEDAL. INSTEAD OF THE VEHICLE GRADUALLY SLOWING DOWN, THE ENGINE RACED TO AN EXTREMELY HIGH RPM. HE PRESSED FURTHER ON THE BRAKE, BUT THE VEHICLE LUNGED FORWARD ABOUT 30 FEET BEFORE STOPPING JUST SHORT OF A TRUCK CROSSING IN THE INTERSECTION. THE SAME SITUATION HAPPENED AGAIN IN A PARKING LOT WHICH CAUSED THE CONSUMER T RUN UP ON A CONCRETE STOP ALMOST STRIKING A PEDESTRIAN. WHEN THE CONSUMER ARRIVED HOME LATER IN THE EVENING, THERE WAS A RECALL NOTICE IN THE MAIL AND HE IMMEDIATELY TOOK THE VEHICLE TO THE DEALER. THE DEALER CHECKED FOR THE RECALL AND THE PROBLEM, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. THE SAME INCIDENT HAPPENED AGAIN WHERE THE CONSUMER ALMOST HIT A VEHICLE APPROACHING FROM HIS LEFT. A NOTIFICATION LIGHT ILLUMINATED WHICH READ DSC NOT AVAILABLE. IN EACH INSTANCE, THE CONSUMER WAS TRAVELING NO MORE THAN 5 TO 10 MPH. 8JB
May 25, 2010
JAGUAR 2004 FAILURE OF ACCELERATOR SENSOR WHILE DRIVING ON I-40/I75 IN KNOXVILLE, TN RESULTING IN A INSTANT SHUTDOWN OF ENGINE THAT COULD HAVE RESULTED IN A FATAL OR NEAR FATAL ACCIDENT BY BEING "RUN OVER" BY TRAFFIC FROM THE REAR. RESULTED IN A 900 DOLLAR REPAIR AS SENSOR WAS A PART OF THROTTLE BODY THAT ACCORDING TO DEALER HAD TO BE REPLACED. I AM QUESTIONING THAT JAGUAR CAN HAVE A CAR ON THE ROAD THAT DOES NOT HAVE A BACKUP FOR THIS TYPE OF FAILURE. *TR
Sep 15, 2008
+ 8 more complaints for this component
TIRES
10 complaints
THE TIRE IN QUESTION, DRIVERS SIDE FRONT, WITHOUT NOTICE COMPLETELY DEFLATED CAUSING THE VEHICLE TO GO OUT OF CONTROL AT APPROXIMATELY 50 MPH, SPIN OUT, GO THROUGH THE MEDIAN AND INTO THE OPPOSITE LANE. ON THE INSIDE OF THE TIRE (SIDE CLOSEST TO THE ENGINE), THE SIDEWALL OF THE TIRE HAD BEEN COMPLETELY REMOVED FROM THE TREAD. NOTE: TIRE TYPE IS A ZRI WHICH IS NOT LISTED A CHOICE IN THE DATABASE. *TR
Oct 07, 2011
I RECENTLY PURCHASED A JAGUAR WITH FUZION HRI 225/45/17 TIRES. I NOTICED THAT ONE OF THE TIRES HAD A SIX INCH CIRCUMFERENTIAL SEPARATION AT THE LETTERING ON THE INSIDE SIDEWALL. THE TIRE STILL HAD 9/32 OF 10/32 TREADWEAR AVAILABLE. THE TIRE WAS REPLACED WITH A NEW IDENTICAL TIRE UNDER MANUFACTURES WARRANTY. I THEN NOTICED THAT THE OTHER FRONT TIRE HAD AN IDENTICAL BUT SHORTER SEPARATION ON THE INSIDE SIDEWALL. THE DEALER WAS AGAIN CONTACTED AND ADVISED OF THE DEFECT. THE DEALER REPRESENTATIVE IS CONTACTING THE MANUFACTURER OF FUZION TIRES TO CHECK FOR A DEVELOPING TREND. I MYSELF GOOGLED THE TIRE FOR OTHER REPORTED DEFECTS. I FOUND SEVERAL INCIDENTS OF UNEXPLAINED TIRE BLOWOUTS INVOLVING THE FUZION HRI THAT WERE REPORTED TO VARIOUS WEBSITES. THE FUZION TIRE IS NOT AMONG THE CHOICES ON YOUR WEBSITE DROP MENUS. *TR
Sep 27, 2009
I BOUGHT MY CAR IN OCTOBER 2008. ABOUT A MONTH LATER I NOTICED THE TIRE PRESSURE WAS LOST FREQUENTLY. I TOOK IT BACK TO THE DEALER AND THEY CHANGED ALL FOUR TIRES FOR FREE, STATING THAT THE TIRE HAD SOME ROTTING CAUSED BY SITTING TO LONG. NOT LONG AFTER I NOTICED THE SAME PROBLEM AND BUBBLES STARTED TO FORM ON BOTH MY FROM TIRES BUT THE DEALER SAID IT WAS MY FAULT FOR HITTING POTHOLES AND CURBS. I HAD TO PURCHASE TO ADDITIONAL TIRES ON MY OWN. THE REMAINING TWO THAT I GOT FROM THE DEALER WHEN ROTATED TO THE FRONT, AGAIN, FORMED BUBBLES. AGAIN I HAD TO REPLACE THEM. I SPOKE TO A TECHNICIAN AND EXPLAINED THE PROBLEM THAT HAD BEN OCCURRING. I ALSO STATED I HAD BEEN MORE CAREFUL ABOUT MY DRIVING AND HAD NOT HIT THE CURB. HE TOLD ME THAT THERE WERE MANY COMPLAINS ABOUT THAT TIRE BRAND AND THEY DAMAGED VERY EASILY. *TR
Jan 06, 2009
CAR INVOLVED WAS A 2004 JAGUAR XJ8. WHILE TRAVELING FROM ST LOUIS TO TULSA ON HIGHWAY 44, SHORTLY AFTER THE TOLL PLAZA AND ABOUT 40 MILES FROM TULSA, THE RIGHT REAR TIRE SEPARATED FROM THE WHEEL SUDDENLY AND WITHOUT ANY INDICATION OF PRIOR TROUBLE. THIS RESULTED IN LOSS OF CONTROL AND FLIPPING OFF THE CAR WHICH LANDED IN THE MUD ON THE SIDE OF THE HIGHWAY. FORTUNATELY, WE HAD OUR SEAT BELTS ON, AND EXCEPT FOR MINOR BRUISES , WE WERE NOT INJURED. THE CAR WAS TOTALED. THIS WAS A CAR IN NEW CONDITION WITH ONLY 10500 MILES ON IT. OUR INSURANCE CO REIMBURSED US FOR THE LOSS, BIT DID NOT COME UP WITH ANY EXPLANATION OF THE MISHAP. JAGUAR AND CONTINENTAL TIRES WERE INFORMED BUT NO ACTION TAKEN. HERE ARE MORE INFORMATION WHICH MAY BE NEEDED: STATE FARM CLAIM # [XXX] POLICE REPORT ACCIDENT # [XXX]. *AK
Apr 30, 2007
DT*: THE CONTACT STATED UPON APPROACHING THE VEHICLE, IT WAS NOTICED THERE WAS A FLAT TIRE ON THE FRONT PASSENGER SIDE. THE TIRE APPEARED TO HAVE GONE FLAT AS A RESULT OF A BLISTER ON THE SIDEWALL. THERE IS A NHTSA RECALL, # 05T024000, REGARDING THE TIRES: SIDEWALL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER NEITHER THE VEHICLE DEALER NOR THE TIRE DEALER WOULD HONOR THE RECALL. THE MODEL IS AN XJR. UPDATED 04/30/13*LJ
Apr 18, 2006
+ 5 more complaints for this component
POWER TRAIN
10 complaints
2004 JAGUAR X-TYPE 81,000 MILES. AFTER DRIVING FOR SEVERAL HOURS AT INTERSTATE SPEEDS, THE ENGINE WAS SLOW TO DOWNSHIFT. AS CAR SLOWED TO APPROXIMATELY 1200 RPMS THE ENGINE SUDDENLY SPED UP TO 4500+ RPMS MAKING STOPPING IMPOSSIBLE EXCEPT TO PUT ENGINE IN NEUTRAL. THE SAME EVENT HAPPENED FOUR TIMES DURING THE 1300 MILE TRIP. *TR
Aug 12, 2011
I OWN A 2004 JAGUAR X-TYPE WITH A MANUAL TRANSMISSION. I WAS MAKING A TURN AND DOWNSHIFTING WHEN THE CABLE FROM THE SHIFTER TO THE TRANSMISSION CAME LOOSE AT THE TRANSMISSION. I HAD TO BE TOWED TO A MECHANIC AND HE FIXED IT IN ABOUT 10 MINUTES. *TR
Sep 28, 2009
DEFECTIVE DESIGN OF MANUAL TRANSMISSION FOR JAGUAR 2004 X TYPE CAR. 1) THERE WAS NO EVENTS OR SYMPTOMS LEADING UP TO THE FAILURE @ 47,000 MILES. I AM A PROFESSIONAL COMMERCIAL DRIVER WITH 30 YEARS EXPERIENCE WITH MANUAL TRANSMISSIONS TO KNOW THE SYMPTOMS. 2) DOWN SHIFTING AT 5 MPH, TO PREPARE FOR A TURN, LOUD GRINDING SOUND FOR 58 SECONDS AS WE HEARD A PIECE OF METAL GRINDING THROUGH THE TRANSMISSION INCLUDING THE FLY WHEEL. THEN THE TRANSMISSION WAS TOTALED. 3) TRANSMISSION WAS REPLACED AT MY EXPENSE, FOR $ 3245. I SAVED ALL OF THE BROKEN PARTS FOR INSPECTION IN MY PURSUIT OF FAIRNESS. RESEARCHED MANUAL CLUTCH FAILURES WITH OTHERS OWNING THE SAME CAR. FOUND 30 OTHERS WHO CLUTCHES FAILED BEFORE 50,000 MILES OF THEIR JAG X TYPE CAR. THIS IS NOT A FLUKE. THERE IS A SERIOUS DESIGN FAILURE AS A MECHANICAL ENGINEER WHO DESIGNED THE ENGINEERING (NOT THE COSMETIC STUFF) OF CARS. EVEN THOUGHT MANUAL TRANSMISSIONS ARE RARE IN THE AMERICAN CAR INDUSTRY, THAT IS NOT APPROPRIATE TO MAKE DEFECTIVE CARS. *TR
Jan 14, 2008
JAG X TYPE 2.5 WAS DRIVING PERFECTLY. SUDDENLY WHILE SLOWING DOWN TO MAKE A TURN A LOUD SOUND LIKE METAL GRINDING WAS HEARD AS CLUTCH REFUSED TO ENGAGE INTO ANY GEAR. IT WAS GONE. AS A FORMER PROFESSIONAL DRIVER I KNEW THE SOUNDS AND FELT WHEN A CLUTCH WAS WEARING OUT. THIS WAS AT 46,938 MILES. DEFECTIVE DESIGN, MECHANICAL AS SOME PART BROKE OR SHATTERED, NOT DUE TO DRIVER ERROR. JAGUAR SERVICE SAID IT WAS NOT COVERED BY THE WARRANTY, BUT WHEN I WAS CONSIDERING TO BUY THIS CAR THE JAGUAR MANAGEMENT ASSURED ME THAT ALL PAST MECHANICAL PROBLEMS HAD BEEN CORRECTED IN THESE NEW X TYPE CARS. I KEPT THE OLD DAMAGED PARTS AFTER PAYING $ 3246, PLUS $340 CAR RENTAL , AND $ 65 TAXI. IT TOOK A SECOND TRIP BACK TO THE DEALERSHIP TO GET THE CLUTCH TO ENGAGE PROPERLY. THEY SAID MINE WAS THE SECOND CLUTCH THEY HAD EVER SERVICED. NOW I AM VERY CONCERNED FOR MY PERSONAL SAFETY IN DRIVING THIS CAR ANYWHERE, AND PARTICULARLY ON THE FREEWAYS. *AK
Jul 18, 2007
THIS JAGUAR 2004 XJ8 HAS BEEN SUBJECT TO 6 UNINTENDED ACCELERATONS OVER A PERIOD OF HALF A YEAR INCLUDING TWO IN THE DEALER'S SHOP. WHEN IN TRAFFIC OR CLOSE QUARTERS IT HAS BEEN NECESSARY TO PLACE THE SHIFTER IN NEUTRAL OR REVERSE TO CONTROL THE ACCELERATION. THE DEALER HAS HAD THE CAR IN HIS SHOP ON THREE OCCASIONS. ON THE FIRST OCCASION NOTHING WAS FOUND. ON THE SECOND OCCASION IT WAS SAID THAT THE FUEL PUMP OR ITS WIRING HARNESS WERE FAULTY AND WERE REPLACED. ON THE PRESENT OCCASION IT WAS THOUGHT THAT POSSIBLY THIS WAS A TRANSMISSION PROBLEM. THERE HAVE BEEN MUTIPLE EPISODE AND SO ONLY THE LAST ONE IS MENTIONED BELOW.
Mar 22, 2007
+ 5 more complaints for this component
SERVICE BRAKES, HYDRAULIC
7 complaints
The contact owns a 2004 Jaguar XJ8. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal rattling sound and went down to the floorboard. The vehicle hesitated to respond. The ABS warning light and the traction control warning light were illuminated. Additionally, the message "Park Brake Fault" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the brakes had failed and needed to be replaced. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 09V144000 (Service Brakes, Hydraulic), however, the parts to do the recall repair were not yet available. The local dealer and a secondary dealer, Land Rover Princeton (958 US-206, Princeton, NJ 08540), were contacted. The contact stated that the failure had been recurring. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000. Parts distribution disconnect.
Apr 20, 2023
TL* THE CONTACT OWNS A 2004 JAGUAR X TYPE. HE STATED THAT HE HAS TO EXERT GREAT FORCE DURING BRAKE APPLICATION TO STOP THE VEHICLE. INCREASED STOPPING DISTANCES CAN LEAD TO A VEHICLE CRASH. THE VEHICLE WAS THEN TOWED TO A DEALER FOR INSPECTION. UPON INSPECTION A TECHNICIAN REPLACED THE BRAKE CHECK VALVE, DUE TO CORROSION. THE FAILURE MILEAGE WAS 50982. THE CURRENT MILEAGE WAS 61000.
Sep 22, 2009
TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE DRIVING BETWEEN 4-5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE AND STRUCK ANOTHER VEHICLE. THE HOOD, GRILL, RADIATOR, AND AIR CONDITIONING CONDENSER WERE DAMAGED. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 27,000 AND FAILURE MILEAGE WAS 25,000.
Feb 29, 2008
2003 JAGUAR VDP BRAKE AND GAS PEDAL ARE TO CLOSE TOGETHER. *TS ***NAR*** THE CONSUMER STATED WHEN HE APPLIED THE BRAKE, HE ALSO HIT THE ACCELERATOR AND AS A RESULT HE HAD AN ACCIDENT. THE CONSUMER DIDN'T STATE IF THERE WAS DAMAGE TO THE VEHICLE. *JB
Mar 03, 2006
ON TWO SEPARATE OCCASIONS WHEN BRAKES WERE APPLIED VEHICLE FAILED TO STOP AND CONTINUED TO ROLL. THE FIRST TIME THIS OCCURRED VEHICLE STOPPED BEFORE HITTING THE MOTORIST BUMPER. THE SECOND TIME THE BUMPER WAS HIT. DEALERSHIP NOR INSURANCE COMPANY COULD NOT FIND THE CAUSE OF THE FAILURE.*AK *NM
Mar 15, 2005
+ 2 more complaints for this component
AIR BAGS
6 complaints
I BOUGHT THE 2004 JAGUAR X-TYPE WITH APPROX 48,000 MILES. THE ENTIRE TIME I'VE OWNED THE CAR, THE FRONT PASSENGER AIRBAG LIGHT WILL TURN ON AND OFF WHEN AN ADULT WEIGHING LESS THAN 135LBS SITS IN THE FRONT SEAT. YOU CAN MOVE AND FIGET, AND THE "AIRBAG OFF" LIFE WILL TURN OFF, ONLY TO INTERMITTENTLY TURN ON. THIS IS A HUGE SAFETY ISSUE, AS A LIGHTWEIGHT ADULT IN THE FRONT SEAT MAY NOT HAVE AIRBAG PROTECTION IN A CRASH. JAGUAR SAID THERE WAS NOTHING WRONG WITH THE SEAT AND SENSOR, AND TO ADJUST THE SEAT DIFFERENTLY UNTIL THE "AIRBAG OFF" LIFE GOES OFF. THE POINT IS THAT THERE IS NO GUARANTEE THAT PUTTING THE SEAT IN ANY PARTICULAR POSITION WILL RESULT IN A SAFE AIRBAG DEPLOYMENT FOR A LIGHT WEIGHT ADULT. UPON RESEARCH, MY X-TYPE ISN'T THE ONLY ONE WITH THIS PROBLEM. IF THE AIRBAG DOESN'T DEPLOY, SOMEONE COULD BE KILLED. *TR
Feb 24, 2010
TL*THE CONTACT OWNS A 2004 JAGUAR X- TYPE. THE DRIVER'S SIDE AIR BAG IS COMING OUT OF THE DASHBOARD. THE AIR BAG IS SUPPOSED TO BE INSIDE THE HORN; HOWEVER, IT IS LOCATED APPROXIMATELY ONE INCH FROM WHERE IT SHOULD BE LOCATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE HEAT IN THE VEHICLE CAUSED THE AIR BAG TO POP OUT. THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT IT WAS NOT A SAFETY ISSUE, BUT RATHER A COSMETIC ISSUE. THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD REPLACE THE AIR BAG FOR FREE. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 44,000. UPDATED 12/12/08 *CN THERE WAS COSMETIC DAMAGE TO THE AIR BAG COVER. UPDATED 12/15/08. *JB
Oct 23, 2008
TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG INDICATOR WOULD ILLUMINATE INTERMITTENTLY WHENEVER THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY PERFORMED A TEST THAT WOULD CAUSE THE AIR BAG INDICATOR TO ILLUMINATE WHEN NEEDED. IMMEDIATELY FOLLOWING, THE AIR BAG INDICATOR BEGAN ILLUMINATING AGAIN. THE MANUFACTURER STATED THAT THE REPAIRS WOULD NOT BE COVERED UNDER THE WARRANTY. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 19,857. UPDATED 11/07/08. *LJ UPDATED 11/07/08. *JB
Oct 20, 2008
THE PASSENGER SIDE AIR BAG DOES NOT ACTIVATE FOR A PASSENGER WITH AN APPROX. WEIGHT OF 100 TO 135 POUNDS. WE HAVE BROUGHT THE VEHICLE INTO JAGUAR AND SHOWED THE SERVICE PERSONNEL THAT I, AT 120 POUNDS, WHILE SITTING IN THE SEAT, THE AIR BAG IS NOT ACTIVATED. I WAS TOLD THAT I NEED TO EXTEND MY LEGS TO ACTIVATE IT. I HAVE BROUGHT THE CAR TO JAGUAR ON THREE DIFFERENT OCCASIONS, CONTACTED JAGUAR CORPORATE AND WAS TOLD THAT THERE IS NO DEFECT. I EXPLAINED MY CONCERN FOR LEGAL RAMIFICATIONS SHOULD THE AIR BAG NOT DEPLOY IN THE EVENT OF AN ACCIDENT AND WAS AGAIN AND AGAIN TOLD THERE WAS NOTHING THE DEALERSHIP OR CORPORATE WOULD DO. *TR
Sep 20, 2007
I WAS INVOLVED IN WHAT ULTIMATELY COULD HAVE BEEN A CATASTROPHIC ACCIDENT WHILE DRIVING MY 2004 JAGUAR X-TYPE. I WAS DRIVING THROUGH AN INTERSECTION AT ABOUT 20 MPH, WHEN A 2006 CHEVY IMPALA HIT ME DOING ABOUT 50 MPH. THE IMPALA SLAMMED INTO MY RIGHT FRONT QUARTER PANEL AND PASSENGER DOOR. HITTING ME SO HARD MY CAR TILTED UP INTO THE AIR. (I THOUGHT I WAS GOING TO ROLL,) WHEN MY CAR LANDED BACK ON ALL FOUR WHEELS, I WAS HIT AGAIN IN THE RIGHT REAR QUARTER PANEL. I WAS THEN PUSHED INTO A TELEPHONE POLE. ALMOST DEAD CENTER OF MY STEERING WHEEL. NEEDLESS TO SAY, BOTH CARS WERE TOTALED DUE TO MASSIVE DAMAGE. THE ONLY AIR BAG THAT DEPLOYED WAS THE PASSENGER DASH AIRBAG. I WAS SLAMMED INTO THE STEERING WHEEL TWICE. THE DRIVERS AIRBAG DID NOT DEPLOY. NEITHER DID THE PASSENGER SIDE AIRBAG, DESPITE BEING HIT TWICE ON THE PASSENGER SIDE. IF I HAD BEEN AN ELDERLY OR LESS PHYSICALLY FIT PERSON I VERY POSSIBLY COULD HAVE BEEN KILLED. I CALLED JAGUAR FOR AN EXPLANATION, AND WAS REPEATEDLY BLOWN OFF. *JB
Jun 16, 2006
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE
4 complaints
TL * THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE HAD A FUEL LEAK; HOWEVER, THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V460000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Aug 05, 2014
VEHICLE CUT OUT ON CA FREEWAY 57 AT 70 MPH DUE TO THROTTLE POSITION SENSOR FAULT, (FAULT CODE P0121) LUCKILY I MANAGED TO GET TO THE HARD SHOULDER WITHOUT INCIDENT. THIS CONDITION IS EXTREMELY DANGEROUS ESPECIALLY IF THIS HAD HAPPENED WHILE I WAS TURNING IN FRONT OF ONCOMING TRAFFIC. I WAS A TOYOTA/MERCEDES TECH FOR 30 YEARS. *TR
Nov 11, 2010
FAILURE OF THE GAS CAP. THE GAS CAP CANNOT BE REMOVED WHEN ADDING GAS. THIS IS THE SECOND OCCURRENCE. THE FIRST TIME I WAS LOW ON GAS APPROX 2 GALS REMAINING AND WE PULLED IN FOR GAS AND THE GAS CAP WOULD NOT UNLATCH. I HAD TO BREAK IT OFF TO PUT GAS IN THE CAR BUT WAS NOT ABLE TO ATTACHED THE CAP. IT HAPPENED ON THE WEEKEND SO IT WAS 2 DAYS BEFORE IT WAS IN FOR SERVICE. THIS OCCURRENCE WAS VERY SIMILAR, THE CAP FEELS LIKE IT WANTS TO COME OFF BUT IT WON'T RELEASE. I HAD A HALF OF TANK THIS TIME AND WANTED TO TOP OFF THE TANK. FINALLY I BROKE THE CAP AND THE TOP BROKE OFF WITH THE OTHER PART STILL IN THE TANK. ONCE AGAIN THIS HAPPENED ON A SATURDAY AND THE VEHICLE CAN'T GO IN UNTIL MONDAY OR TUESDAY. *JB
Apr 22, 2006
I LEASED A NEW 2004 JAGUAR X TYPE FROM SHELTON JAGUAR IN NAPLES, FLORIDA IN LATE MARCH. I NOTICED A SHUDDER IN THE STEERING WHEEL AND WENT INTO THE DEALERSHIP TO REPORT IT. I SPOKE TO THE SERVICE MANAGER ON APRIL 15TH AND HE SAID THAT IT WAS NORMAL FOR THIS TYPE OF VEHICLE. LATER THE SAME DAY, AS I WAS TURNING LEFT AT AN INTERSECTION, I HEARD A LOUD BANG AND IT SOUNDED LIKE SOMETHING DROPPED OFF THE BOTTOM OF MY VEHICLE. I STOPPED AND LOOKED UNDER THE CAR AND SAW A LARGE PIECE OF METAL DRAGGING FROM MY CAR TO THE PAVEMENT. A POLICEMAN CAME ALONG AND MADE ME MOVE MY CAR INTO A NEARBY PARKING LOT. I DID SO WITH GREAT RESERVATIONS BECAUSE THE DRAGGING METAL WAS MAKING SPARKS AS I DROVE. WHEN THE POLICEMAN LOOKED UNDER MY CAR IN THE PARKING LOT, HE SAID THAT THE GAS TANK HAD FALLEN AND WAS RESTING ON THE PIECE OF METAL THAT WAS DRAGGING ON THE GROUND. I CALLED JAGUAR ROADSIDE SERVICE AND THEY SENT A FLATBED TRUCK, WHO REFUSED TO LOAD MY CAR BECAUSE IT WAS TOO DANGEROUS. THE DEALERSHIP WAS CLOSED SO JAGUAR TOLD ME TO LEAVE MY VEHICLE IN THE PARKING LOT AND TAKE A CAB HOME, WHICH I DID. THE NEXT MORNING I CALLED THE DEALERSHIP AND THEY RECOVERED MY CAR. THEY REPAIRED IT BUT I WANTED A NEW CAR AS I WAS WORRIED ABOUT THE SAFETY OF DRIVING THIS ONE. THEY REFUSED TO GIVE ME ONE. IT WAS IN THEIR SHOP FOR A WEEK AND THEY HAD TO REPLACE THE DRIVESHAFT AS WELL AS SECURE THE BRACE FOR THE GAS TANK. *LA
May 29, 2004
EXTERIOR LIGHTING
3 complaints
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. AFTER WASHING THE HEADLIGHTS,THE LAMPS DEVELOPED A THICK FILM. WHILE DRIVING AT NIGHT HE CRASHED INTO ANOTHER VEHICLE BECAUSE THE HEADLIGHTS WERE POORLY LIT. HE WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER TO HAVE THE HEADLIGHTS CLEANED WITH SPECIAL CHEMICALS. THE JAGUAR MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. HERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 82,000.
Nov 24, 2009
TL* THE CONTACT OWNS A 2004 JAGUAR XK8. WHILE DRIVING 25-55 MPH THE HEADLIGHTS WOULD FLASH ON AND THEN BACK OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND ONE OF THE BURNERS FOR THE HEADLIGHTS WAS REPLACED. A MONTH AFTER THE REPAIRS THE FAILURE RESURFACED. HE WAS IN THE PROCESS OF CONTACTING THE DEALER. THE CURRENT MILEAGE WAS 101,000 . THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/23/10. *LJ UPDATED 08/11/10*JB
Nov 13, 2009
THE BRAKE SWITCH ON THE VEHICLE WAS REPLACED THREE TIMES. THE BRAKE LIGHTS DID NOT WORK, PUTTING THE CONSUMER AT RISK FOR BEING REAR ENDED. *AK
Feb 04, 2005
VISIBILITY
3 complaints
TL*THE CONTACT OWNS A 2008 (NA) JAGUAR XJ8. THE CONTACT STATED THAT THE MIRROR DIMMER SENSORS WERE TWO DARK AND PREVENT HIM FROM SEEING INTO THE MIRRORS. HE FEELS THAT THE VEHICLE COULD CRASH INTO THE SIDE OF ANOTHER VEHICLE. THE MANUFACTURER IS AWARE OF THE ISSUE, BUT DOES NOT HAVE A REMEDY. THE CONTACT FEELS THAT THIS IS A SEVERE SAFETY RISK. THE CURRENT MILEAGE WAS 253 AND FAILURE MILEAGE WAS 160.
Jul 02, 2009
WHILE DRIVING IN A STORM WINDSHIELD WIPERS STOPPED MOVING. CONSUMER HAD VEHICLE TOWED, AND VEHICLE IS SCHEDULED FOR SERVICE.*AK THE WIPER MOTOR WAS REPLACED BY THE DEALER AT NO CHARGE TO THE CONSUMER. *NM
Mar 15, 2005
WINDSHIELD WIPER BLADE POPPED OFF THE MOTOR ARM WHILE DRIVING IN INCLEMENT WEATHER. DRIVER TOOK THE VEHICLE TO THE DEALER, AND MECHANIC REPLACED THE WINDSHIELD WIPER BLADE. *AK
Nov 05, 2003
ENGINE AND ENGINE COOLING
3 complaints
VEHICLE HAS A METAL SHEET IN THE GAS TANK, SO WHENEVER ONE GETS OUT AND FILLS UP FOR GAS, IT IS CAPABLE OF CUTTING THE FINGERS.*AK
Nov 10, 2004
INTERMITTENTLY WHILE DRIVING AT ANY SPEED VEHICLE STALLED. VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT DEALER WAS NOT ABLE TO FIND THE CAUSE OF THE PROBLEM.*AK
Apr 07, 2004
ENGINE TAP SEEMS TO BE COMING FROM THE FUEL INJECTORS. SOUNDS LIKE A LIFTER NOISE BUT DOES NOT CHANGE FREQUENCY WITH INCREASED RPM. ALSO, ANALOG CLOCK CHATTERS EVERY TIME THE MINUTE HAND MOVES.*AK
Feb 26, 2004
UNKNOWN OR OTHER
2 complaints
I WAS HAVING A PROBLEM WITH LEAKING BRAKE FLUID AND A FRIEND WITH THE SAME YEAR AND MODEL CAR TOLD ME ABOUT A RECALL ON THEIR CAR FOR THE SAME PROBLEM . THIS PROBLEM IS CAUSED BY PADDING INSTALLED FOR SOUND PROOFING ON THE UNDERSIDE OF THE VEHICLE WHICH TRAPS DIRT AND MOISTURE AND CAUSES THE BRAKE LINES TO PREMATURELY RUST WHICH I HAVE AN ISSUE WITH. AFTER HAVING THE PANELS REMOVED FOR INSPECTION IT WAS CONFIRMED THAT THE PADS ARE INSTALL ON THIS PARTICULAR VEHICLE AND THE RUST ISSUE IS PRESENT AS WELL . WHEN I ENTERED MY VIN NUMBER INTO YOUR SYSTEM IT'S TELLING ME THERE ARE NO OPEN OR IN REPAIRED RECALLED ON MY CAR HOW COULD THAT BE?
Apr 11, 2021
VEHICLE EQUIPPED WITH A LEVER ON THE CENTER CONSOLE TO ELECTRONICALLY SET THE EMERGENCY BRAKES RATHER THAN THE MORE TYPICAL SPRING LOADED FOOT PEDAL USED TO SET THE BRAKE. *PH THE CONSUMER WAS UNAWARE OF THIS UNTIL ONE DAY WHILE DRIVING AT 60 MPH ALL FOUR WHEELS LOCKED UP AND THE VEHICLE SKIDDED TO A STOP. *JB
Apr 29, 2004
ENGINE
2 complaints
CAR SUDDENLY ACCELERATED ON RESIDENTIAL STREET WHY MAKING TURN AT APPROX 15 MPH. HAD TO HIT BREAK WHILE ENGINE WAS STILL ACCELERATING AND THIS SLOWED CAR A LITTLE. THEN WHILE CAR WAS STILL MOVING THREW IT INTO PARK ANDSHUT OFF CAR.IF ANY PEOPLE OR CARS WERE IN FRONT OF ME WOULD OF HAD ACCIDENT. AFTER WAITING A FEW MINUTES I RESTARTED CAR AND PROCEEDED TO MY HOUSE WHICH WAS ONLY A BLOCK AND A HALF AWAY WITHOUT INCIDENT. CAR IS NOW BEING CHECKED OUT BY LOCAL MECHANIC. VERY SCARY.
Nov 22, 2016
WHEN TURNING ON THE ENGINE A NOISE WAS HEAR BY MY SON. I TOOK THE CAR TO THE MECHANIC AND HE SAID THAT THE FLYWHEEL IS LOOSEN AND THAT'S WHY YOU HEAR THAT NOISE FROM THE LOW SIDE OF THE ENGINE. *TR
Mar 31, 2014
FUEL/PROPULSION SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT OBSERVED FUEL LEAKING FROM THE UNDERCARRIAGE AND THE FUEL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Jun 15, 2015
TL* THE CONTACT OWNS A 2004 JAGUAR XJR. THE CONTACT NOTICED FUEL VAPORS EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Jan 13, 2015
SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WITH THE PARKING BRAKE ENGAGED WHEN IT ROLLED AWAY. THE PARKING BRAKE WAS LOOSE AND HAD TO BE ENGAGED ABRUPTLY IN ORDER FOR THE BRAKE TO CATCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADJUSTED THE PARKING BRAKE BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 134,000.
Jul 11, 2013
TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE 2.5. THE CONTACT STATED THAT WHEN IN PARK, THE PARK BRAKE WOULD NOT ENGAGE. THE MANUFACTURER WAS NOTIFIED, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000.
Dec 06, 2012
STEERING
2 complaints
TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH THERE WAS A POPPING SOUND IN THE STEERING WHEEL AND THE STEERING VEERED TO THE RIGHT WITH NO CONTROL. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLIANT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING AND STATED THE STEERING COLUMN HAD DETACHED FROM THE VEHICLE. AS A RESULT, THE STEERING COLUMN, POWER STEERING RACK AND ELECTRONIC CONTROLS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Oct 19, 2012
I PURCHASED A 2004 JAGUAR X-TYPE SELECT EDITION IN APRIL 2007 WITH 34,000 MILES. AT 37,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED UNDER WARRANTY (MAY 07) AT 43,000 MILES THE LEFT LOWER CONTROL ARM WAS REPLACED AGAIN UNDER WARRANTY (MARCH 08). NOW, AT 53,569 MILES IT HAS TO BE REPLACED AGAIN AND I AM WAITING FOR THE PART TO COME IN, IT WILL STILL BE COVERED BY THE SELECT EDITION WARRANTY. *TR
Sep 19, 2008
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
ON JANUARY 1, 2007 I WAS COMING TO A STOP IN HEAVY TRAFFIC. I APPLIED THE BRAKE BUT THE CAR LURCHED FORWARD AND I ACCELERATED INTO A STOPPED CAR CONTAINING A FAMILY. I OCCASIONALLY EXPERIENCED THE PROBLEM OF UNITENDED ACCELERATION PRIOR TO THE ACCIDENT BUT AT THE TIME OF THE ACCIDENT, I HAD NOT PUT THE FACTS TOGETHER. IN THE SPRING OF 2008, I WAS ON WET PAVEMENT GOING DOWNHILL WHEN I APPLIED THE BRAKE. THE CAR SEEMED TO ACCELERATE RATHER THAN DECELERATE AND I WAS THROWN FORWARD AND INTO THE REAR OF STOPPED PICK UP TRUCK. I WAS INJURED ON BOTH OCCASIONS. I HAVE CALLED ON JAGUAR ON SEVERAL OCCASIONS TO INQUIRE ABOUT THE PROBLEM I HAVE DESCRIBED HEREIN. EACH TIME JAGUAR DENIED ANY KNOWLEDGE OF ANY SUCH PROBLEMS ASSOCIATED WITH MY CAR. THE CAR CURRENTLY HAS 72,000 MILES AND I RARELY DRIVE IT. FRANKLY, I'M TOO AFRAID TO DRIVE IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB
Sep 19, 2011
WHILE STOPPED AT A RED LIGHT, FOOT ON BRAKE, SHIFT IN DRIVE, VEHICLE WENT INTO VERY HIGH RATE OF ACCELERATION AND LUNGED UNCONTROLLABLY FORWARD. LUCKILY THERE WAS NO VEHICLE IN FRONT OF ME AS I WOULD HAVE CRASHED INTO IT. I NOTIFIED THE DEALER AND HE REFERRED ME TO A LOCAL DEALER. THE VEHICLE WAS INSPECTED AND I WAS ASSURED THAT THEY FOUND NOTHING WRONG. THIS WAS A VERY SCARY SITUATION AND THE MANUFACTURER SHOULD SERIOUSLY LOOK INTO THE MATTER. *TR
Jan 17, 2008
WHEELS
2 complaints
I BOUGHT A 2004 XJR JAGUAR. IT WAS NEW AND HAD DEALER ADDED CHROME WHEELS($3,000 ADDITIONAL COST). THE RIMS WERE DEFECTIVE AND I ASKED THE DEALER TO IDENTIFY THE SUPPLIER OF THE RIMS SO THAT I COULD CONTACT THE SUPPLIER DIRECTLY. THE DEALERSHIP SAYS IT DID NOT KEEP A RECORD OF WHERE IT PURCHASED THE WHEELS. I HAVE A DIFFICULT TIME BELIEVING THAT AN AUTOMOBILE COMPANY OR DEALERSHIP IS NOT REQUIRED TO KEEPS RECORDS REGARDING PARTS ON A VEHICLE, ESPECIALLY PARTS AS CRITICAL AS THE WHEELS. PLEASE ADVISE. *TR
Feb 23, 2010
WHILE DRIVING THE RIMS WILL BEND UPON HITTING POT HOLES IN THE STREET OR HIGHWAY WHICH DAMAGES THE TIRES. THEY WILL GO FLAT. *AK THE CONSUMER STATED THAT HE HAS BENT TWO RIMS ALREADY. THE CONSUMER STATED THAT THE RIM IS TO SOFT. *TC
Feb 16, 2005
SEAT BELTS
2 complaints
THE RECEIVER END OF THE DRIVERS SIDE SEAT BELT HAS FAILED AND CANNOT BE CONNECTED. *TR
Feb 01, 2009
DRIVER SEAT BELT FAILURE WHEN I LEFT THE HOUSE, THE SEAT BELT LOCKED PROPERLY. WHEN I RETURNED TO THE CAR, I WAS UNABLE TO LOCK THE SEAT BELT AROUND ME. THE DASH INDICATED THAT THE SEAT BELT WAS LOCKED. THE BUCKLE JAMMED IN A CLOSED POSITION. I BROUGHT THE CAR TO THE JAGUAR DEALER THE SAME DAY. IT'S A 2004 X -TYPE, PURCHASED 8/04 AND HAS 60,000 MILES ON IT. THE CAR WAS UNDER WARRANTY FOR 50,000 MILES. I WAS TOLD THE REPAIR WOULD BE ABOUT $200, AND THEY HAD THE PART IN STOCK. SEVERAL HOURS LATER, I WAS CALLED AND THE TOTAL REPAIR WAS OVER $540.00! I'VE DRIVEN CARS WELL OVER 100,000 MILES. I'VE NEVER HAD A SEAT BELT FAILURE. *NM
Feb 04, 2007
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
IN THE JUST OVER 3 YEARS THAT I HAVE OWNED THIS CAR I HAVE HAD 2 INCIDENTS WHERE THE CAR ACCELERATES AND ENGINE RACES WHEN BRAKING AT A LOW SPEED MAKING A TURN ON A SIDE STREET. I TRY TO BRING THE TO A STOP BUT IT IS VERY DIFFICULT TO DO AS THE BRAKES ARE NOT FULLY STOPPING THE CAR AND BOTH TIMES I HAD TO PUT THE CAR IN PARK QUICKLY IN OTHER TO COMPLETELY STOP IT WHICH BROUGHT IT TO A JERKING HALT. THERE IS SOME DEFECT IN THIS MODEL AS I HAVE SEEN NUMEROUS SIMILAR STORIES ON A JAGUAR PROBLEMS WEBSITE. THIS IS A VERY SERIOUS PROBLEM AND I WAS LUCKY BOTH TIMES TO BE ON SIDE STREETS AS A SERIOUS ACCIDENT WAS AVOIDED AS I IT TOOK ME A FEW SECONDS TO BRING THE CAR TO A STOP AS I DID NOT HAVE FULL CONTROL OF CAR. I TOOK THE CAR TO MY LOCAL JAGUAR IN GLEN COVE NY IN JULY AND THEY COULD NOT REPLICATE THE INCIDENT AND HAD NO IDEA WHAT THE PROBLEM WAS. LIKE I SAID AT THE BEGINNING THIS ONLY HAPPENED TWICE IN 3 YEARS BUT I ONLY DRIVE 1000 TO 2000 MILES A YEAR AND TO TELL YOU THE TRUTH I AM AFRAID TO DRIVE THE CAR TOO MUCH AS I MIGHT HIT ANOTHER CAR OR A PERSON IF IT HAPPENS AGAIN. THE 2004 JAGUAR X TYPES SHOULD BE RECALLED AS OTHERS HAVE HAD THIS SAME PROBLEM WITH NO SOLUTIONS.
Nov 07, 2019
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
THE CAR COUGHT ON FIRE
May 18, 2019
SUSPENSION,AIR BAGS
1 complaint
THE AIRBAG LIGHT CAME ON WITH ONLY 54,000 MILES ON THIS JAGUAR, THAT IS NOT NORMAL AS I HAVE OWNED JAGUAR CARS FOR 3 DECADES. ALSO THE AIR SUSPENSION FAILURE OCCURRED AT 55,000 MILES WHICH IS THE CURRENT MILEAGE AND THE CAR WAS PARKED FOR TWO WEEKS WITHOUT ANY MOVEMENTS. THIS VEHICLE DRIVES LESS THAN 3000 MILES A YEAR NOW AND I'M SUPER DISAPPOINTED IN THIS FACTOR WHERE AS MY WIFE'S MERCEDES S500 WITH 139,000 MILES ON IT HAS NO ISSUES ON IT AT ALL.
Feb 19, 2019
STRUCTURE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE BRAKE SYSTEM, DYNAMIC STABILITY CONTROL, AND ENGINE FAILURE SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO START AND WAS TOWED TO A CERTIFIED MECHANIC WHO STATED THAT THE WIRING IN THE ENGINE NEEDED TO BE REPLACED AND WATER WAS ENTERING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,483.
Sep 06, 2018
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
FIRST OFF, CAR HAD ABS LIGHT ON. DEALER REPLACED EVERY ABS COMPONENT. NOW ENGINE AND ABS LIGHT ARE INTERCHANGING ON AND OFF. BELIEVE TO BE A WIRING FAULT. ALSO, TRANSFER CASE HAS GONE OUT TWICE IN 2 YEARS. I HAVE HEARD FROM MULTIPLE SOURCES THAT TRANSFER CASES FAIL OFTEN IN THESE CARS WHICH I BELIEVE TO BE A MANUFACTURERS DEFECT.
May 09, 2018
POWER TRAIN,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mar 23, 2018
AIR BAGS,SEAT BELTS
1 complaint
I HAVE A 2004 X-TYPE JAGUAR AND THE AIR BAG LIGHT ON THE DRIVERS SIDE WILL NOT GO OFF. I HAD IT CHECKED OUT ONLY TO FIND OUT THAT SHOULD I GET IN AN ACCIDENT THE AIR BAG WILL NOT DEPLOY. THE DEALERSHIP WANTS AROUND $1500.00 TO REPAIR IT. I AM HOPING IT IS A RECALL.
Mar 28, 2017
ELECTRICAL SYSTEM
1 complaint
THE MOTOR WHICH UNLOCKS THE TRUNK DOES NOT WORK. THE ONLY METHOD IN WHICH TO UNLOCK THE TRUNK IS BY KEY SWITCH AND THE MOTOR IS NOT WORKING PROPERLY TO OPEN THE TRUNK.
Nov 11, 2016
STRUCTURE,SERVICE BRAKES,ENGINE
1 complaint
BRAKING ON STREET TO TURN INTO HOUSE DRIVE WHEN THE CAR SUDDENLY INCREASED SPEED AND BEFORE I COULD GET IT IN NEUTRAL I CRASHED INTO A HOUSE STONE WALL. PICTURES ON REQUEST.
Aug 03, 2016
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
OIL LEAKS ON THE MUFFER AND THE PIPES COULD COST A FIRE WHEN IT HOT.
Nov 03, 2015
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
MY JAGUAR X-TYPE 2004 CAR WHEN TRAVELING AT ABOUT 25-30 MPH ALTERNATELY GETS SLUGGISH AND SLOWS OR REVS UP, CAUSING ME TO APPLY BRAKES HARD TO PREVENT COLLISIONS. I HAVE TO ALLOW ENORMOUS SPACE BETWEEN ME AND THE VEHICLE AHEAD BECAUSE I AM AFRAID OF COLLIDING WITH VEHICLES IN FRONT. ALSO HAVE TO BRAKE HARD TO TO OVERCOME THE SURGING FORTH OF THE ENGINE. THE CAR WILL ALSO REV UP WHEN I AM PARKING IT. THESE ARE SUCH COMMON OCCURRENCES, AND IT SEEMS TO BE A MANUFACTURING MALFUNCTION. JAGUAR SHOULD RECALL ALL 2004 X-TYPES TO FIX THESE DANGEROUS AND POTENTIALLY LIFE THREATENING MACHINES. I REQUEST THAT THE NHTSA IMMEDIATELY FOLLOW UP AND REQUIRE RECALL OF THESE ROAD HAZARDS. THANK YOU.
May 20, 2015
AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
1 complaint
WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES. *TR
Jan 23, 2015
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
WELL I WAS DRIVING ALONG AND ALL OF A SUDDEN JUST LOST FUEL POWER, SO I PULL OVER, CUT THE CAR OFF, AND STARTED THE CAR UP AGAIN AND DROVE ABOUT A 100 YARDS AND IT REPEATED THE SAME THING OVER AGAIN. I MUST HAVE DID IT AT LEAST 6 TIMES TILL I GOT HOME. SO I'M THINKING THAT IT MIGHT BE THE THROTTLE BOX, IT'S A FUEL AND ELECTRICAL PROBLEM. *TR
Jan 14, 2015
STRUCTURE
1 complaint
I WAS MAKING A LEFT TURN AT 15 MPH WHEN THE CAR SUDDENLY ACCELERATED FOR A FEW MOMENTS AND THEN SETTLED DOWN. I THEN TOOK 2 RIGHT TURNS AT 10 MPH AND WAS ATTEMPTING TO APPLY THE BRAKE IN A PARKING SPOT WHEN THE CAR SUDDENLY ACCELERATED RUNNING OVER A BUSH, 10 FT TREE, AND IN TO A DITCH ON EAST SIDE OF HIGHWAY 41 IN BONITA SPRINGS BEFORE I COULD GET THE CAR TO STOP. I THEN DROVE IN GINGERLY IN TO A PARKING SPOT AND LEFT IT UNTIL IT WAS TOWED TO NAPLES JAGUAR THE NEXT MORNING. MYSELF AND MY THREE PASSENGERS WERE TERRIFIED AND TORTURED BY THE TRAUMA. *TR
Jan 10, 2014
VISIBILITY/WIPER
1 complaint
IT WAS RAINING HEAVILY AND WE WERE ON THE FREEWAY. SUDDENLY THE 2 WIPERS STARTED TO BEAT WILDLY AND THE LEFT WIPER JUMPED OFF THE WINDSHIELD. THE RIGHT ONE CONTINUED TO WIPE AT HIGH SPEED; THERE WAS NO WAY TO STOP WITHOUT CAUSING AN ACCIDENT AS THE TRAFFIC WAS HEAVY. SUDDENLY THE LEFT WIPER RESTARTED AND WENT UNDERNEATH THE RIGHT WIPER AND A FEW MINUTES AFTER THAT THE RIGHT WIPER STOPPED COMPLETELY. WE ARE THE ORIGINAL OWNERS OF THE CAR WHICH WAS BOUGHT AND ALWAYS SERVICED AT THE LOCAL JAGUAR DEALERSHIP. *TR
Nov 21, 2013
PARKING BRAKE
1 complaint
TL* THE CONTACT OWNS A 2004 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE BEGAN ROLLING AWAY IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THERE WAS A MANUFACTURER'S RECALL FOR THE PARKING BRAKE. THE MANUFACTURER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,500. *TR
May 10, 2013
VEHICLE SPEED CONTROL,ENGINE
1 complaint
AN INCIDENT WITH THE VEHICLE OCCURRED SOMETIME AROUND CHRISTMAS 2011. THE MOTOR SURGED WHILE I WAS FULLY STOPPED AT A STREET LIGHT. THE MOTOR WAS RUNNING, THE CAR WAS IN DRIVE GEAR, AND MY FOOT WAS ON THE BRAKE. I WAS ABLE TO QUICKLY BRING THE CAR UNDER CONTROL. A SECOND EVENT OCCURRED IN 2012, MAY 15TH, AT 11:00 P.M. WHILE I WAS FULLY STOPPED AT A DRIVE THROUGH WINDOW. AGAIN THE MOTOR SURGED, THIS TIME WITH A LOUD SCREECHING SOUND. I APPLIED MAXIMUM BRAKE PRESSURE BUT THE CAR CONTINUED TO SURGE FORWARD, APPROXIMATELY SIX FEET. I SUSTAINED FULL FORCE PRESSURE TO THE BRAKE, THREW THE CAR INTO NEUTRAL GEAR, AND TURNED OFF THE IGNITION IN ORDER TO STOP THE CAR. I IMMEDIATELY DROVE IT HOME WHERE IT HAS REMAINED PARKED---EXCEPT FOR TWO EXCURSIONS TO THE SACRAMENTO JAGUAR DEALERSHIP SERVICE DEPARTMENT. *TR
Mar 27, 2013
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
THIS VEHICLE HAS BEEN DRIVEN ONLY ABOUT 26,000 MILES. I BOUGHT IT BRAND NEW FROM MANHATTAN JAGUAR DEALERSHIP IN BETHESDA MD. AND IS STILL UNDER AN EXTENDED WARRANTY. OVER THE LAST 7 YEARS THAT I HAVE OWNED THIS CAR I HAVE HAD 3 INCIDENTS OF SUDDEN ACCELERATION. THE FIRST HAPPENED ABOUT TWO YEARS AGO AS I CAME TO A RED TRAFFIC LIGHT. I APPLIED THE BRAKE AND THE VEHICLE SLOWED DOWN. BUT THEN THE ENGINE SUDDENLY MADE A ROARING SOUND AND THE VEHICLE BEGAN TO ACCELERATE. AS I WAS PUSHING THE BRAKE I ALSO PUSHED THE GEAR TO THE "P" AND THE VEHICLE STOPPED ABOUT 6 FEET BEYOND THE STOPPING LINE. THE SECOND TIME I WAS ACTUALLY STOPPED TO MAKE A TURN AND AGAIN SUDDENLY THE ENGINE MADE A ROARING SOUND AND THE VEHICLE BEGAN A SUDDEN ACCELERATION.. MY WIFE WAS SITTING NEXT TO ME AND AGAIN I APPLIED THE BRAKE AND IMMEDIATELY PUSH THE GEAR TO "P". BOTH OF INCIDENTS WERE REPORTED TO THE DEALER TO NO AVAIL. THE LAST INCIDENT HAPPENED ON JANUARY 13, 2011 AS I WAS STOPPED 5-6 FEET FROM THE CAR AHEAD OF ME IN A BUSY TRAFFIC. AGAIN ALL THE SUDDEN IT WAS A ROARING SOUND AND THE VEHICLE BEGAN THE SUDDEN ACCELERATION DESPITE MY PUSHING ON THE BRAKE. THE DISTANCE BETWEEN ME AND THE FRONT CAR WAS TOO SHORT; SO BEFORE I COULD STOPPED THE CAR, I HIT THE REAR END OF THE VEHICLE STOPPED AHEAD OF ME. MY INSURANCE PAID $725 TO FIX THE DAMAGES TO THE REAR BUMPER OF THAT CAR. I TOOK THE CAR TO THE DEALER AGAIN AND THEY KEPT IT FOR THREE DAYS CLAIMING THAT SINCE THEY COULD NOT REPLICATE THE ACCELERATION THEY COULD NOT DO ANYTHING FOR ME. I ALSO DROVE THE CAR WITH ONE OF THE DEALERS STAFF. THE PURPOSE I GUESS WAS FOR ME TO REPLICATE THE ACCELERATION AS IF THE PREVIOUS CASES WERE DONE ON PURPOSE. THIS CAR ALSO HAD A PROBLEM WITH THE SIDE MIRRORS. THEY WOULD MOVE AS I WAS DRIVING. AFTER SOME 10 TIMES COMPLAINT, FINALLY THEY SAID A GADGET UNDER THE DRIVER'S SEAT WAS THE CULPRIT AND FINALLY TOOK CARE OF
Mar 06, 2011
SEATS
1 complaint
DRIVER'S SEAT COMPLETELY DETACHED FROM VEHICLE FRAME AND WAS LOOSE FROM SEAT FRAME BOX. 2004 JAGUAR X-TYPE. FRAME WAS REPLACED. APPEARS THAT THERE IS A SERIES PROBLEM WITH DRIVER'S SEATS ON THIS MODEL. JAGUAR HAS A HIDDEN WARRANTY ON THE FRONT SEAT OF SOME VINS IN THIS MODEL DUE TO NEED TO SHIM TRACKS. DEALER ADVISES THAT THERE IS NO RECALL ON THIS VIN FOR FRONT SEAT ISSUES. CAR HAD APPROXIMATELY 47000 MILES ON ODOMETER AT TIME OF SEAT FRAME FAILURE. OBVIOUSLY A DRIVER'S SEAT WHICH COMES LOOSE FROM ITS ATTACHMENT TO THE VEHICLE IS A SEVERE DANGER. *TR
Aug 23, 2010
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
AT 46000 MI. THE CAR SEEMED TO LACK POWER. INVESTIGATION DISCLOSED A FROZEN LEFT REAR BRAKE CALIPER, WHICH WAS REPLACED ALONG WITH PADS ON ALL WHEELS (EXPENSIVE). 2000 MILES LATER, THE REPLACEMENT CALIPER FROZE, NEARLY CAUSING A FIRE. *TR
Oct 17, 2009
SEAT BELTS,SEATS
1 complaint
PASSENGER SEAT BELT INDICATOR LIGHTS UP AT RANDOM TIMES WHEN MY WIFE IS SITTING IN THE PASSENGER SEAT. (WHEN THE LIGHT IS ON, THE SEAT BELT WILL NOT DEPLOY!) THE PROBLEM IS ON GOING. JAGUAR WAS WITNESS TO THE FAILURE AND HAS ATTEMPTED TO FIX THE PROBLEM ON SEVERAL OCCASIONS. THE REPAIR EFFORTS HAVE BEEN UNSUCCESSFUL AND FURTHER ATTEMPTS TO HAVE JAGUAR CORRECT THE PROBLEM HAVE RESULTED IN JAGUAR CLAIMING THAT ALL ASPECTS OF THE SEAT ARE UP TO DESIGN SPECIFICATIONS. THEY REFUSE FURTHER CORRECTIVE MEASURES. THIS PARTICULAR PROBLEM DOES NOT OCCUR WHEN MY WIFE IS IN THE PASSENGER SEAT OF OTHER VEHICLES. *TR
Mar 31, 2009
SUSPENSION,TIRES
1 complaint
TL*THE CONTACT OWNS A 2004 JAGUAR X-TYPE. WHILE TEST DRIVING THE VEHICLE AT 45 MPH, THE CONTACT AND THE SALES PERSON HEARD AN UNFAMILIAR NOISE. HE PURCHASED THE VEHICLE ON MARCH 23, 2007. THE DEALER PERFORMED ALIGNMENTS, CHANGED THE TIRES ON THREE OCCASIONS; HOWEVER, THE NOISE CONTINUED. THE FAILURES BEGAN IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE DEALER HAS MADE SEVERAL ATTEMPTS TO REPAIR THE VEHICLE PER THE WARRANTY. DURING A RECENT DIAGNOSIS, THE CONTACT AND DEALER OBSERVED THAT THE DRIVE SHAFT WAS FALLING OFF. THE DEALER STATED THAT THE BUSHINGS FAILED; HOWEVER, THEY ONLY RECEIVED THREE BUSHINGS AND WERE UNABLE TO STATE WHEN THE OTHERS WOULD BE AVAILABLE. THE VEHICLE IS CURRENTLY PARKED DUE TO THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 47,000. UPDATED 07/29/08.*LJ THE CONSUMER STATED THE REAR BUSHINGS ARE BAD. THE VEHICLE ALSO PULLED TO TH RIGHT. UPDATED 08/06/08
Jul 14, 2008
SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
1 complaint
VEHICLE WILL INTERMITTENTLY PULL HARD TO THE RIGHT WHEN BRAKING AT HIGHWAY SPEEDS OF 70MPH DURING RAIN. FORCE WILL PULL VEHICLE DEEP INTO RIGHT HAND LANE. HAS OCCURRED APPROXIMATELY 8 TIMES SINCE PURCHASE, INCLUDING PURCHASE DATE OF 4/20/05, WHEN DRIVING HOME FROM DEALERSHIP IN BOISE, ID TO ST. LOUIS, MO. VEHICLE WAS A NEW DEMO WITH APPROXIMATELY 1900 MILES AT PURCHASE. MOST RECENT INCIDENT OCCURRED MAY, 2008 WITH APPROXIMATELY 10,500 MILES. VEHICLE HAS MAINLY BEEN DRIVEN LOCALLY IN TOWN AND IN DRY WEATHER AT SPEEDS WELL UNDER 55MPH. VEHICLE CURRENTLY HAS APPROXIMATELY 10,600 MILES SINCE MANUFACTURE. 6,600 MILES DRIVEN LOCALLY SINCE PURCHASE. LOCAL DEALERSHIP HAS BEEN UNABLE TO DUPLICATE DEFECT AND HAS FOUND NO PROBLEM WITH VEHICLE. NO CORRECTIVE ACTION HAS OCCURRED TO DATE. *TR
Jun 12, 2008
PARKING BRAKE,ENGINE AND ENGINE COOLING
1 complaint
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 72 MPH, THE INSTRUMENT PANEL DISPLAYED THAT THE ENGINE WAS FAULTY. THE VEHICLE AUTOMATICALLY BEGAN TO DECELERATE AND THE INSTRUMENT PANEL DISPLAYED "DSJ OFF". THE ELECTRONIC PARKING BRAKE AUTOMATICALLY APPLIED, WHICH BROUGHT THE VEHICLE TO A COMPLETE HALT. AS A RESULT, THE VEHICLE WAS REAR ENDED AT SPEEDS BETWEEN 60-65 MPH. THE CONTACTS VEHICLE SPUN AROUND INTO FOUR LANES OF ONCOMING TRAFFIC AND CRASHED INTO A GUARD RAIL. THE VEHICLE WAS DESTROYED. THE MANUFACTURER STATED THAT THEY MAY HAVE TO GO THROUGH LITIGATION AND ARE CURRENTLY UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 69,000. UPDATED 02-01-08. *KB FLORIDA POLICE REPORT. UPDATED 02/01/08 *TR
Jan 14, 2008
VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
I WAS READY TO PARK, I HADN'T EVEN HAD A CHANCE TO TAKE OFF SEAT BELT OR TURN OFF IGNITION WHEN THERE WAS A SUDDEN ACCELERATION. CAR TOOK OFF LIKE A BAT OUT OF HELL. STEPPED ON BRAKE, CAR WOULD NOT STOP. FINALLY IT STOPPED AT EMBANKMENT WITH THE HELP OF A CHAMISA TREE. CAR WAS TAKEN TO ONLY JAGUAR REPAIR IN NEW MEXICO, THAT BEING MELLOY JAGUAR IN ALBUQUERQUE. IT WAS TAKEN THERE TWICE, THE ASSESSMENT NO PROBLEM WITH CAR; NO CODES COULD RELATE TO SUDDEN ACCELERATION, BLAME WAS ON ME, WITH MELLOY STATING IT COULD HAVE BEEN ME STEPPING ON GAS AND BRAKE AT SAME TIME. LAME EXCUSE, I SHOULD HAVE HAD THE CODE MACHINE ON ME; I HAVE DRIVEN FOR OVER THIRTY EIGHT YEARS AND HAVE NEVER HAD A PROBLEM WITH SUDDEN ACCELERATION. MY MOTHER WAS WITH ME WHEN THIS HAPPENED. IT WAS A MIRACLE THAT WE WERE NOT HURT. THIS CAR WAS PURCHASED IN NOVEMBER OF 2006, IT WAS A USED CAR. CAR HAD APPROXIMATELY 25,500 MILES. FROM THE TIME WE PURCHASED VEHICLE, WE HAD PUT APPROXIMATELY 11,000 MILES IN A YEAR WHEN CAR STARTED ACTING UP. THIS SUMMER, CAR, WHEN STOPPED, STARTED TO TAKE OFF ON IT'S OWN. CAR IN FRONT OF ME STOPPED IT. DAUGHTER WAS WITH ME. HUSBAND ALSO HAD AN INCIDENT. AFTER EVERYTHING I'VE READ WITH NHTSA, I AM OF THE BELIEF THAT THIS WILL NOT BE SOLVED, BUT RATHER BLAMED ON HUMAN ERROR. EVENTHOUGH, I BELIEVE THAT THIS WILL BE THE CONCLUSION, I BELIEVE, WITH CLEAR CONSCIENCE THAT I TRIED TO SAVE LIVES. ON ONE LAST NOTE, I HAVE LEARNED THAT WHEN YOU THINK THAT THERE IS A PROBLEM, TRY TO BRING A SOLUTION. I THINK THE MAIN PROBLEM IS WITH THE CRUISE CONTROL WHICH IS ALSO LINKED TO THE THROTTLE POSITION SENSOR. I THINK THE PROBLEM IS WITH THE COMPUTER TELLING VEHICLE TO OPEN AT FULL THROTTLE WHEN THE VEHICLE IS AT FULL STOP. THIS CAN JUST HAPPEN RANDOMLY. *TR
Dec 06, 2007
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING 5 MPH THE VEHICLE WOULD NOT STOP WHEN THE BRAKES WERE APPLIED THIS CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THERE WAS DAMAGE TO HER BUMPER. THE FAILURE OCCURRED ON FIVE OCCASIONS HOWEVER ONLY TWO RESULTED IN A CRASH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FIRST FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 10,500 WHEN TURNED IN ON 05/02/07. UPDATED 02-01-08 *BF THE CONSUMER STATED EACH OCCURRENCE TRANSMISSION LOST ABILITY TO DOWNSHIFT. THE CONSUMER FURTHER STATED HAD SOFTWARE MALFUNCTION AND BATTERY HAD TO BE REPLACED TWICE. THE CONSUMER STATED HE WAS FORCED TO PAY OFF THE LAST YEAR OF THE VEHICLE AS THE DEALER WOULD NOT EXCUSE HIM FROM THE LAST YEAR OF PAYMENT. UPDATED 02/01/08 *TR
Aug 07, 2007
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
TRANSMISSION / ENGINE CAR DEFAULTS TO "LIMP HOME MODE" *JB
Nov 10, 2006
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,WHEELS,SEAT BELTS
1 complaint
DT*: THE CONTACT STATED THE ACCELERATOR AND BRAKE PEDALS WERE TOO CLOSE TOGETHER CAUSING ACCIDENTAL AND SIMULTANEOUS DEPRESSION OF BOTH PEDALS. THE DEALER WAS NOTIFIED. UPDATED 10/17/2006 - THE DRIVER SIDE SEAT BELT BUCKLE FAILED TO ENGAGE. A NEW BUCKLE WAS ORDERED. THE CONSUMER COULD NOT REMOVE THE LUG NUTS FROM THE WHEEL. *NM
Sep 20, 2006
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
BRAKES FAILED GOING 70 MPH ON THE FREEWAY. ABSOLUTELY NO BRAKES AND PEDAL WENT COMPLETE TO FLOOR WITHOUT NO STOPPING. USED EMERGENCY BRAKE AND REAR-ENDED CAR IN FRONT. NO AIR BAGS WENT OFF. CAR SPEED WAS ABOUT 35-40MPH AT TIME OF IMPACT DUE TO SLOWING FROM EMERGENCY BRAKE. *NM
Apr 03, 2006
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
WHEN I PRESS ON THE BRAKE TO STOP, THE CAR ACCELERATES. THE HARDER I PRESS ON THE BRAKE THE MORE THE CAR WANTS TO ACCELERATE. I HAVE HAD AT LEAST SIX INCIDENCES OF THIS SITUATION IN THE COURSE OF APPROXIMATIONS FOUR MONTHS. WHEN I BROUGHT THE CAR INTO JAGUAR SERVICE THE FIRST TIME THEY RETURNED THE CAR TO ME SAYING THAT "THERE IS NOTHING WRONG WITH THE CAR". WHEN I BROUGHT THE CAR TO THEM THE SECOND TIME, I WAS VERY SPECIFIC ABOUT HOW THE PROBLEM DEVELOPED. AFTER FOUR DAYS IN THE SHOP THEY WERE ABLE TO DETERMINE THAT THE ACCELERATOR BRACKET EXTENDS BEYOND THE AREA OF THE ACCELERATOR TO THE LEFT AND THEREFORE CAN AT TIMES INTERFERE WITH THE BRAKE PEDAL. JAGUAR CLAIMS THAT THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE, ALTHOUGH I WAS ABLE TO FIND AT LEAST ONE OTHER PERSON, ON AN INTERNET WEBSITE, "MYCARSTATS.COM", WHO IS EXPERIENCING THE SAME PROBLEM. I INFORMED JAGUAR THAT I AM HOLDING THEM RESPONSIBLE FOR ANY DAMAGES CAUSED BY THIS DEFECT. THEY HAVE NOW KNOW ABOUT THE CAUSE OF THE PROBLEM SINCE AT LEAST SINCE FEBRUARY 22, 2006.*JB THE HEAD LIGHTS WERE AIMED TOO HIGH. UPDATED 03/22/06. *JB
Feb 28, 2006
FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
I SIGNED A 36 MONTH LEASE CONTRACT AND TOOK DELIVERY OF A 2004 JAGUAR X-TYPE FROM JAGUAR OF NOVI ON 3/15/04. AT APPROXIMATELY 6,700 MILES/3 MONTHS, THE CAR BEGAN TO EXPERIENCE A PROBLEM WHERE THE VEHICLE, WHEN TRAVELING AT SPEED, WILL GO INTO SAFE MODE WHICH CAUSES THE CAR TO LURCH AND SURGE UNTIL IT CAN BE DRIVEN TO THE SHOULDER TO TURN THE VEHICLE OFF. ONCE RESTARTED, THE CHECK ENGINE LIGHT WILL COME ON BUT OCCASIONALLY, WILL NOT STAY ON. THE CAR WAS TOWED TO JAGUAR OF NOVI WHERE IT WAS REPAIRED SUBSEQUENT TO THIS INITIAL REPAIR THE VEHICLE HAS BEEN TAKEN BACK TO THE DEALERSHIP, MOSTLY VIA A TOW TRUCK A TOTAL OF 14 TIMES FOR THE IDENTICAL PROBLEM ALL OF WHICH ARE FULLY COVERED BY THE MANUFACTURER WARRANTY. I HAVE TAKEN LEGAL ACTION AT THIS POINT AND HAVE SIGNED AN AGREEMENT FOR SETTLEMENT UNDER THE CONSUMER LEMON LAW. THE REASON I AM FILING MY COMPLAINT IS THIS: MY VEHICLE POSES A SAFETY ISSUE. EVERY TIME I AM TOLD BY THE DEALERSHIP THAT MY VEHICLE IS REPAIRED AND READY TO BE PICKED UP, I DRIVE THE CAR FOR 50 MILES OR LESS AND THE CAR GOES INTO THE SAFE MODE AND I AM FORCED TO ABRUPTLY GET OFF THE ROAD OR RISK CAUSING AN ACCIDENT. I CONTINUOUSLY COMPLAINED TO THE DEALERSHIP, WHOSE ANSWER WAS,YOUR VEHICLE IS UN-FIXABLE. THEY STATE THEY CAN REPLACE PARTS (WHICH EVERY TIME IT IS IN, THE PARTS LIST IS NUMEROUS) BUT CANNOT PINPOINT THE PROBLEM, NOR GUARANTEE THAT THE PROBLEM WILL NOT RECUR. AT THIS POINT, I HAVE PICKED UP MY VEHICLE, BUT AM AWAITING THE DATE THAT JAGUAR CARS WILL TAKE MY CAR BACK AND SETTLE MY CASE. I AM REQUESTING THAT THE ISSUE BE INVESTIGATED, SINCE I FEEL THAT MY SAFETY IS COMPROMISED AND THEY KNOWINGLY RELEASE MY VEHICLE UN-REPAIRED. AGAIN, I AM PURSUING THIS CASE UNDER THE LEMON LAW AND WOULD REQUEST THAT YOUR INVESTIGATION BE PERFORMED IN A MANNER THAT WOULD NOT HARM THAT CASE. *JB
Feb 25, 2006
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
DT: 2004, JAGUAR, XJ8. VEHICLE HAD TO HAVE THE BRAKES AND TRANSMISSION REPLACED. ALSO, VEHICLE NEEDED A NEW STARTER BECAUSE THE KEY WILL NOT COME OUT OF THE IGNITION. AFTER VEHICLE WAS TAKEN TO THE DEALERSHIP THE CATALYTIC CONVERTER MADE A POPPING NOISE. THERE WERE NO OTHER PROBLEMS WITH THE VEHICLE TO THE BEST OF THE CONSUMERS KNOWLEDGE. CONSUMER FELT THAT THE MECHANICS WORKING ON VEHICLE WERE GUESSING AS TO THE CAUSE OF THE PROBLEM WITHOUT SOLVING THE PROBLEM, CONSUMER TOOK VEHICLE BACK TO THE DEALER 12 TIMES SINCE PURCHASING VEHICLE ON JUNE 25, 2005. *AK
Jun 24, 2005
SERVICE BRAKES, AIR,SERVICE BRAKES, ELECTRIC
1 complaint
WAS WAITING FOR A LIGHT CHANGE, WHEN SUDDENLY MY CAR LURCHED FORWARD WHILSE MY FOOT WAS STILL ON BRAKE, BUMPING THE TWO CARS IN FRONT OF ME. THE DSC FAULT LIGHT WAS ON AFTER THIS HAPPENED.STATING ``DSC NOT AVAILABLE``HAD VECHICAL TOWED TO HERITAGE JAGUAR IN FREEPORT, THEY REPLACED THE FAULT BRAKE PRESSURE SWITCH. I NOW FEEL VERY NERVOUS DRIVING SENSE ALL THIS HAPPENED.
May 19, 2005
ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC
1 complaint
DEFECTIVE BRAKING SYSTEM, BRAKES LIGHT WILL STAY ON AT ALL TIMES, THERE IS NO INTERVAL,OR SIGN OF THE VEHICLE STOPPING. HAVE CLOSE TO BEING REAR ENDED BY A ANOTHER VEHICLE. THIS VEHICLE IS NOT SAFE FOR US. THIS DEFECT IMPAIRS THE USE, VALUE AND SAFETY OF THE VEHICLE. *JB
Feb 03, 2005
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
ACCELERATOR AND BRAKE PEDAL ARE TOO CLOSE TOGETHER CAUSING ME TO DEPRESS BOTH PEDELS AT THE SAME TIME WHEN TRYING TO STOP CAR. DEALER ADVISED ME TO TAKE THIS COMPLAINT TO ANOTHER LEVEL SINCE THERE ARE NO REMEDIES AVAILABLE. *AK
Dec 30, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
WHILE DRIVING CONSUMER NOTICED A PARKED VEHICLE ON THE HIGHWAY. CONSUMER TRIED TO AVOID HITTING THE VEHICLE BY MAKING A RIGHT TURN ONTO THE SHOULDER, BUT STEERING WHEEL FAILED. CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. CONSUMER'S VEHICLE COLLIDED WITH THE OTHER VEHICLE. IT FLIPPED OVER THREE TIMES AND LANDED IN A DITCH. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY, BUT PASSENGER'S SIDE AIR BAG DEPLOYED. DRIVER AND PASSENGER SUSTAINED HEAD AND BACK INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. *AK
Dec 08, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,TIRES,STEERING
1 complaint
THE POWER WINDOW ON DRIVER'S SIDE STOPPED OPERATING WHILE IN THE UP POSITION. VEHICLE STALLED ON TWO OCCASIONS WHILE DRIVING AT 35 MPH AND 65 MPH. VEHICLE RESTARTED ON BOTH OCCASIONS, AND THE VEHICLE WOULD VIBRATE SEVERELY WHILE DRIVING 50 MPH. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER 8-10 SEPARATE TIMES, BUT PROBLEM RECURRED. *AK THE ELECTRICAL SSTEM HAS PROBLEMS. RADIO CHANGES FUNTIONS FROM AM TO FM TO CD BY ITSELF WITHOUT CONSUMER INPUT. WINDOWS GO DOWN WITHOUT THE CONSUMERS INPUT AND WILL NOT CLOSE. INTERIOR LIGHTS DO NOT WORK WHEN DRIVING. STEERING WHEEL GETS HEAVY WHEN DRIVING AT SLOW SPEEDS. TIRES BECOME LOUD AND ROUGHT AT 19000 MILES. *TC
Nov 03, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
CONSUMER'S HUSBAND PURCHASED A BRAND NEW VEHICLE, AND HAS HAD NOTHING BUT PROBLEMS WITH THE VEHICLE. CONSUMER TOOK VEHICLE TO REPAIR SHOP AT LEAST 3 TIMES FOR A AN ENGINE PROBLEM. THERE WAS ONLY 750 MILES ON THE VEHICLE, AND TRANSMISSION HAD TO BE REPLACED. CONSUMER INSISTED THAT VEHICLE WAS ONLY DRIVEN ON WEEK ENDS, AND IT WAS NOT BEING MISUSED. *AK FIRST OCCURRENCE OF PROBLEM IN TRANSMISSION AROSE WHEN VEHICLE ONLY HAS 710 MILES ON IT, DEALER SAID IT WAS THE COMPUTER READING A FALSE CODE. AT 750 MILES, VEHICLE WAS TOWED TO DEALERSHIP DUE TO ENGINE STALLING. DEALER TOLD CONSUMER THAT VEHICLE NEEDED TO HAVE A NEW TRANSMISSION. CONSUMER TRIED TO SPEAK WITH THE OWNER OF THE DEALERSHIP, BUT INSTEAD AN ASSISTANT TOLD THE CONSUMER THAT IT'S IMPOSSIBLE TO REPLACE VEHICLE WITH NEW TRANSMISSION. ALSO, THE ASSISTANT SAID THAT IN ORDER FOR A NEW UNIT TO BE GIVEN TO THE CONSUMER, THE VEHICLE HAS TO BE DECLARED AS A LEMON OR HAVE THE SAME PROBLEM 4 TIMES. DEALER ALSO PERFORMED QUALITY CONTROL INSPECTION ON VEHICLE TO MAKE SURE THAT VEHICLE IS SAFE TO DRIVE. WHEN VEHICLE WAS GIVEN BACK TO CONSUMER, THEY DISCOVERED THAT THE BATTERY TOP COVER WAS CRACKED AND A LOOSE HOSE WAS COMING FROM THE BOTTOM AND HANGING. CONSUMER CALLED DEALER AND HAD IT REPAIRED. *LA
Mar 23, 2004
Frequently Asked Questions
How many problems does the 2004 JAGUAR X-Type have?
The 2004 JAGUAR X-Type currently has 134 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 JAGUAR X-Type?
The most common problems reported for the 2004 JAGUAR X-Type are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 JAGUAR X-Type problem data come from?
All problem and complaint data for the 2004 JAGUAR X-Type comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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