2011 JAGUAR XF Problems & Complaints

I just recently purchased the car from a dealer here in Salt Lake City. But suddenly began to smell fuel mostly in the backseat area inside the car. I decided to investigate and found there is a leak underneath the rear passenger side of the car which appears to be fuel looks like it may be mixed with the little oil hard to say it's a pretty steady drip especially if I'm parked uphill. This is definitely a safety hazard being that it is fuel and could easily cause a fire putting me my family and others at risk. I noticed there was a recall on these vehicles it is a Jaguar XF 2011 but it looks like it has been closed from what I can tell. I'm hoping that that's not the case and we can get this fixed with minimum or no charge thing it was a recall

Fuel tank leaking onto the ground below the trunk when the ignition is turned on.

CURRENTLY THE FUEL TANK IS RUPTURED LEAKING FUEL ON THE GROUND. tHE LEAK IS NOT VISIBLE AS TO WHERE IT IS ORIGINATING FROM. tHE LEAK STOPS AFTER THE CAR SITS FOR ABOUT A HALF HOUR. I HAVE NOT TAKEN THE CAR IN FOR INSPECTION. I DID FIND THAT THERE WAS A RECALL FOR THIS POSSIBLE PROBLEM BACK IN 2012 AND WAS WONDERING IF THE MANUFACTURE IS STILL LIABLE FOR THIS PROBLEM EVEN AFTER IT IS FIXED THE FIRST TIME? OTHER THAN THE STRONG ODOR FROM THE FUEL THE ONLY INDICATOR I RECEIVED WAS THE SERVICE SOON LIGHT CAME ON THE DASH. NOT SURE IF THIS WOULD BE COVERED UNDER RECAL 12V521000.

I CURRENTLY HAVE A MODEL YEAR 2011 XF VEHICLES AND IT IS EQUIPPED WITH A 5.0L GASOLINE ENGINE. IT IS MY UNDERSTANDING THAT THIS ISSUE WAS AFFECTING 2010-2012 XF VEHICLES EQUIPPED WITH THE 5.0 L GASOLINE ENGINE. THE AFFECTED VEHICLES MAY HAVE A FUEL TANK FUEL OUTLET FLANGE THAT MAY CRACK. I'M CURRENTLY HAVING THE SAME ISSUE THAT THE RECALL IS SPEAKING OF; HOWEVER, MY VEHICLE IS NOT IN THE CURRENT RECALL. I WANTED TO BRING THIS TO JAGUAR'S ATTENTION FOR CURRENT OWNERS LIKE MYSELF, FOR THE AFFECTED VEHICLES MAY HAVE A FUEL TANK FUEL OUTLET FLANGE THAT MAY CRACK. I THINK THIS IS A VERY DANGEROUS RECALL THAT SHOULD BE FOR ALL OF 2010-2012 XF THAT HAVE THIS ISSUE. THIS IS THE INFORMATION THAT IS CURRENTLY POSTED ONLINE FOR JAGUAR'S CUSTOMERS TO SEE, BUT WHEN I CALLED ABOUT THIS RECALL, I WAS INFORMED IT DIDN'T APPLY TO ME EVEN THOUGH I AM AFFECTED.

I HAD MY 2011 JAGUAR RUNNING WHILE I WAIT FOR A LOCKSMITH AND I COULD SMELL FUEL COMING FROM THE VEHICLE MAINLY ON THE SIDE WHERE THE GAS TANK IS LOCATED. ONCE I SAT INSIDE THE VEHICLE I COULD SMELL GAS INSIDE. I LOOKED UNDERNEATH THE VEHICLE ON THE GAS TANK SIDE AND I NOTICED A FUEL LEAK ON THE TANK UNDERNEATH. I HAD IT CHECKED AND WAS TOLD THAT IT HAS TO DO WITH WITH THE FLANGE. I READ THAT THERE IS A RECALL BUT WHEN I PUT IN MY VIN- IT STATES NO REPAIRS OR RECALLS. THIS SHOULD BE COVERED.

ONE DAY, WHILE DRIVING, A VEHICLE DEFECT CAUSED THE DRIVER-SIDE AIRBAG OF MY MOM'S 2011 JAGUAR XF TO DEPLOY, WHILE THE VEHICLE WAS IN MOTION. THERE WAS NO COLLISION THAT PROMPTED THIS EXPLOSION. A DESIGN FAULT OF THIS MAGNITUDE CAUSED THE DRIVER TO LOSE CONTROL OF THE CAR. LUCKILY, A CRASH WAS AVOIDED. THIS IS A SERIOUS SAFETY ISSUE. IMMEDIATELY, MY MOM TOOK THE CAR TO THE DEALERSHIP. AFTER RUNNING CODES AND SPEAKING WITH A REPRESENTATIVE AT THE DEALERSHIP, MY MOM WAS INSTRUCTED TO PAY FOR THIS FAULT MANUFACTURED INTO HER CAR. FURTHER, NO INVESTIGATION WAS COMPLETED TO DETERMINE IF THIS DEPLOYMENT WAS A ONE-TIME OCCURRENCE OR A FAULT IN MULTIPLE CARS. JAGUAR HAS A LEGAL AND MORAL OBLIGATION OF ENSURING THE SAFETY OF THEIR CUSTOMERS.

TAKATA RECALL. THE FRONT PASSENGER AIRBAG NEEDS TO BE REPLACED ASAP DUE TO POTENTIAL FOR THE MODULE INFLATOR HOUSING TO EXPLODE AND DEPLOY ABNORMALLY IN THE EVENT OF A CRASH RESULTING IN SHARP METAL FRAGMENTS STRIKING THE PASSENGERS. THE JAGUAR DEALERSHIP ADVISED THEY DO NOT HAVE STOCK OF THE NECESSARY COMPONENTS TO REPAIR MY VEHICLE. PARTS ARE NOT EXPECTED TO BE AVAILABLE UNTIL 3/31/2019 WHICH IS OVER A YEAR FROM NOW AND THAT IS UNACCEPTABLE! WHERE CAN I GO TO HAVE IT FIXED IMMEDIATELY?

TAKATA RECALL - I AM FILING THIS COMPLAINT DUE TO THE POOR HANDLING OF THIS RECALL BY JAGUAR CORPORATE. ON 7/29/16 WE RECEIVED A LETTER REGARDING THE RECALL, AND INFORMED THAT THEY WOULD BE FOLLOWING UP WITH A 2ND LETTER AND INSTRUCTIONS. ON 12/6/16, NO LETTER RECEIVED, I CALLED AND S/W "KADAR" IN THE CORPORATE CALL CENTER, AND WAS TOLD A LETTER WOULD BE RECEIVED BY "Q4 2016". NO LETTER RECEIVED BY 1/12/17, AND I CALLED AND SPOKE WITH "KADAR" AGAIN - AND SHE OFFERED ME A "LIKE FOR LIFE" REPLACEMENT - WHICH MEANT REPLACING THE FAULTY AIRBAG WITH ANOTHER FAULTY (BUT NEWER) AIRBAG - TAKATA SUPPLIER HAS NOT GIVEN THEM A DATE ON WHEN THIS WILL BE AVAILABLE. I DIDN'T HEAR ANYTHING BACK AGAIN. ON 10/2/17, WE REACHED OUT TO JAGUAR TO FIND OUT THE STATUS. WE WERE TOLD THAT THE AIRBAGS SHIPPED TO THE DEALERS OVER 2 MONTHS AGO, AND READY TO REPLACE. I AM FRUSTRATED WITH THE POOR COMMUNICATION ON THIS. IF WE HAD NOT REACHED OUT TODAY ON THIS, WE WOULD HAVE NEVER KNOWN THAT THE AIRBAGS WERE AVAILABLE FOR REPLACEMENT. NO ONE AT THE JAGUAR CORPORATE OFFICE SEEMED TO CONCERNED WITH THIS WHEN I COMPLAINED TODAY. I JUST WANTED TO FILE AN OFFICIAL COMPLAINT ON THE LACK OF COMMUNICATION AND VERY POOR HANDLING OF THIS SITUATION BY JAGUAR. THANK GOD NO ONE WAS HURT DUE TO THE DELAYED RESPONSE BY JAGUAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-452-4827 AND WAITED FOR NEARLY 15 MINUTES BUT THERE WAS NOT RESPONSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

The contact's son owns a 2011 Jaguar XF. The contact stated that while the vehicle was parked, the contact noticed that gasoline was leaking from the vehicle. The vehicle was towed to an independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline). The mechanic referred the contact to the dealer, who informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.

The contact owns a 2011 Jaguar XF. The contact stated when the vehicle was started, there was an abnormal gasoline odor surrounding the vehicle. The contact stated that there was no gasoline odor inside the cabin of the vehicle, only outside of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel tank flange assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included. The failure mileage was 67,614.

The contact owns a 2011 Jaguar XF. The contact stated that after parking the vehicle, an abnormally strong fuel odor was detected. Upon inspection, the contact noticed fuel leaking from the fuel tank fuel outlet flange. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was unknown.

The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, an abnormally strong gasoline odor would emit throughout the vehicle with the check engine warning remaining illuminated on the instrument panel. The contact discovered that fuel was leaking from the fuel tank on the passenger’s side of the vehicle. The manufacturer was notified of the failure and informed him that the vehicle was not included in NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline) which he linked to the failure. The contact was then instructed by the manufacturer to take the vehicle to a local dealer for an inspection; however, the contact declined. The vehicle had yet to be repaired. The failure mileage was approximately 91,000.

The contact owns a 2011 Jaguar XF. The contact stated that while operating the vehicle, there was an abnormal fuel odor present inside and outside the vehicle. Upon inspection, it was discovered that fuel was leaking underneath the vehicle on the rear passenger’s side. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number: 12V521000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

The Gear shifter from park to drive is stuck in Drive and won’t come out

BUBBLING DASHBOARD

2011 JAGUAR XFR SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON THE JAGUAR XFR SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT.

SAFETY ISSUE DUE TO DEFECTIVE DASHBOARD. THESE CARS HAS A DEFECT WITH THE DASHBOARD. I PURCHASE THE CARE IN JAN OF THIS YEAR AND IT WAS IN SUPREME CONDITION AS THE PREVIOUS OWNER KEPT IT IN HER GARAGE. I DO NOT HAVE A GARAGE, SO WHEN THE TEMP REACH OVER 100 DEGREES THE DASHBOARD STARTED TO MELT, PULLING AWAY FROM THE SPEAKERS AND DWINDSHIELD. NEEDLESS TO SAY IT IS UGLY AND JAGUAR WILL NOT TAKE RESPONSIBILITY FOR THEIR PRODUCT AND THAT IT WAS IMPROPERLY INSTALLED. THE SAFETY ISSUE WITH THIS IS, I KEEP TAKING MY EYES OFF THE ROAD BECAUSE THE GLARE OF THE WINDSHIELD DRAWS MY ATTENTION TO THE DASHBOARD AS I DRIVE. I HAVE SEEN ON LINE THAT MANY CONSUMERS ARE HAVING THIS ISSUE AND JAGUAR WILL NOT RECALL IT BECAUSE THEY COST ABOUT $6000 THE HQS WANTS TO GIVE ME $1600 TOWARDS REPLACING, AND I AM TELLING THEM NO..... WHY SHOULD I GO BEHIND JAGUAR AND FIX THEIR DEFECTIVE PART? ITS NOT ACCEPTABLE BY ANY MEANS. SOMEONE NEEDS TO LOOK INTO THIS AND I JUST PRAY I DON'T HAVE AN ACCIDENT DUE TO THIS ISSUE. IN ADDITION, THE DEALERSHIP SELLS A THIRD PARTY WARRANTY THAT IS SUPPOSE TO COVER SUN UV RAY DAMAGES TO THE INTERIOR OF THE VEHICLE AND THEY SAID IT IS A DEFECT BY JAGUAR MANUFACTURER---SO THEY WON'T GET STUCK WITH THE BILL. THE INSURANCE COMPANY AGREES AND WILL NOT COVER THE DAMAGES AS A COMPREHENSIVE LOSS. NO ONE WANTS TO TAKE THE RESPONSIBILITY AND IS PASSING IT ON TO THE CONSUMER WHO IS NOT AT FAULT. ADDITIONAL INFORMATION IS ATTACHED AS YOU REQUESTED.

THERE IS A RECALL NUMBER BY NHTSA 16V-373 AND MANUFACTURERS RECALL NUMBER JD69 BUT IT IS UNDETERMINED WHAT THE PROBLEM IS

DRIVING DOWN THE ROAD, GET TO A LIGHT OR I AM TURNING- THE CAR TURNS OFF FOR NO REASON. THEN I CUT IT OFF THEN START IT BACK UP. IT RUNS FIND. I THOUGHT IT WAS JUST WEIRD. THEN HAPPENED AGAIN TODAY TWICE. IT STALLS. MY CHECK ENGINE LIGHT COMES ON. WHY IS MY STALLING? DO YOU HAVE ANY DATA FOR ME? I AM TRYING TO FIND OUT WHAT TO DO. I AM GOING TO RESEARCH MORE AS WELL. PLEASE HELP ME!

TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING 60 MPH, A LOUD ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AS THE VEHICLE DECELERATED, BUT KEPT OPERATING. THE CONTACT TURNED OFF THE VEHICLE, OPENED THE DOOR, AND NOTICED FLAMES UNDERNEATH THE DRIVER SIDE DOOR. THERE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED LAND ROVER MONMOUTH (807 NJ-35, OCEAN TOWNSHIP, NJ 07712, (732) 869-2500), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000. *TT CONSUMER STATED CAR CAUGHT FIRE WHILE HE WAS DRIVING ON 6/18/18; IN THE PASSING THE VEHICLE CEASED TO OPERATE AS DESCRIBED ON PREVIOUS PAGE. WHEN I OPENED THE DRIVERS SIDE DOOR THERE WERE FLAMES COMING FROM UNDER THE CAR PASSING UP THE OPEN DOOR. UPDATED 10/9/18*JB

TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. AFTER FOUR HOURS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH THE ASSISTANCE OF ROADSIDE ASSISTANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE CONTACT CALLED THE DEALER (JAGUAR HILTON HEAD, 145 DRIVERS WAY, HARDEEVILLE, SC 29927), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2011 JAGUAR XFR (NA). WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS NEEDING NEW TENSIONERS FOR THE TIMING CHAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

The contact owns a 2011 Jaguar XF. The contact stated while driving 50-60 MPH, the vehicle unintendedly turned off in the middle of the highway and the gear shifter retracted into the console, preventing her from shifting into gear. Additionally, the doors locked and the contact was unable to exit the vehicle. There was no warning light illuminated. The contact was able to restart the vehicle after 25 minutes. The gear shifter raised up and the contact was able to veer to the side of the roadway however, the failure reoccurred. The contact was able to restart the vehicle after 25 minutes and exited the highway. The contact veered to the side of the road and the vehicle was towed to the residence. The contact later refueled the vehicle however, the failure recurred while driving. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The vehicle was not diagnosed or repaired. The failure mileage was approximately 115,000.

TL* THE CONTACT OWNED A 2011 JAGUAR XF. WHILE THE VEHICLE WAS OPERATED, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND VARIOUS WARNING INDICATORS ILLUMINATED. AFTER THE CONTACT EXITED THE VEHICLE, IT BECAME ENGULFED IN FLAMES. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED AFTER DEPRESSING THE BRAKE PEDAL AND ACTIVATING THE PUSH TO START FEATURE THE VEHICLE SUDDENLY ACCELERATED IN REVERSE WITHOUT ANY WARNING. THE VEHICLE ALSO SUDDENLY STOPPED AT THE END OF HER DRIVEWAY. THE VEHICLE WAS LATER TOWED TO THE DEALER. AFTER PERFORMING A DIAGNOSTIC TEST THEY ADVISED HER THAT THE REPORT WAS SENT TO THE UNITED KINGDOM FOR INTERPRETATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE, CURRENT MILEAGE AND VIN WERE UNAVAILABLE.

I WAS ON HIGHWAY WITH MY FAMILY TRAVELLING 60 MPH WHEN THE CAR SUDDENLY ACCELERATED.. I TOOK MY FOOT OFF THE GAS AND THE SPEED FAILED TO DECREASE. I APPLIED THE BRAKES WHICH DID WORK BUT THE ENGINE STILL CONTINUED TO RACE. . THE BRAKES OVERTOOK THE ACCELERATION AND SLOWED THE CAR BUT EACH TIME I TOOK MY FOOT OFF THE BRAKES THE CAR RESUMED ACCELERATING AT A HIGH SPEED( WITHOUT MY FOOT ON THE GAS.) I SLOWED THE CAR BY APPLYING WITH FORCE THE BRAKES WHICH WAS CAUSING A BURNING SMELL PROBABLY FROM THE BRAKE PADS. I DROVE THE CAR TO THE CLOSEST SHOULDER OF THE HIGHWAY ( ABOUT 1/2 MILE) THAT I ENCOUNTERED AT WHICH POINT I PLACED THE CAR IN NEUTRAL WHILE IT WAS STILL MOVING SLIGHTLY WHILE MY FOOT PUSHING HARD AGAINST THE BRAKE.. WHILE THE CAR WAS IN NEUTRAL THE ENGINE STILL CONTINUED TO RACE ALTHOUGH THE CAR WAS STATIONARY AT THAT POINT. I TURNED OFF THE ENGINE AND THEN WAITED ABOUT FIVE MINUTES. AFTER FIVE MINUTES I TURNED ON THE ENGINE AT WHICH TIME IT WAS NOT RACING. THE CAR WAS TAKEN TO MY JAGUAR DEALERSHIP AND LEFT THERE FOR THREE DAYS. A REPORT WAS SENT BY THE DEALER TO JAGUAR ALTHOUGH MY DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE SUDDEN ACCELERATION. *TR

I PURCHASED A 2011 XF THE LAST DAY OF JULY 2010. DURING THE TEST DRIVE AND DURING THE FIRST WEEK, THE CAR HESITATES (FEELS LIKE IT IS RUNNING OUT OF GAS) AND THERE APPEARS TO BE GRINDING UNDER THE ACCELERATION PEDAL. WITHIN WEEKS, THE ENGINE STUMBLED AND STALLED. THESE INCIDENTS OCCUR WITHOUT WARNING AND ARE DANGEROUS; COULD CAUSE AN ACCIDENT. UPDATED IVOQ 10/08/10 *TR

I PURCHASED A 2011 JAGUAR XF IN JUNE 2010. WITHIN THE FIRST WEEK, THE CAR SUDDENLY CUT OFF AS WE WERE DRIVING ON CITY STREETS AT LESS THAN 20M MPH. THE SYSTEM SHUT DOWN AND WOULD NOT MOVE. OTHER CARS WERE BEHIND US. THIS ISSUE OCCURRED 4 TIME THUS FAR. THE LAST TIME THIS HAPPENED, THE CAR SYSTEM MESSAGE INDICATED AN OVERHEATING CONDITION. *TR

The contact owns a 2011 Jaguar XF. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the dashboard, where the passenger’s side air bag was located. The air bag warning light was illuminated. Additionally, the contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to respond as needed and stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the failure recurred several times and the vehicle was towed to the residence on each occasion. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Numbers: 16V373000 (Air Bags) and 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.

I HAVE REPORTED THIS PROBLEM ABOUT MY CAR STALLING, CUT OFF WHEN I TURN. I HAVE NOTICED YOU HAVE HAD SEVERAL COMPLAINTS FOR THE SAME ISSUE OVER AND OVER AGAIN. I JUST WENT OUT ON THE FORUM. IS SOMEONE GOING TO ADDRESS THESE ISSUES. ENGINE/FUEL PROPULSION SYSTEM/STALLING IN TRAFFIC IS DANGEROUS MANY LIVES ON THESE DANGEROUS HIGHWAYS. HOW CAN MY VEHICLE NOT BE ON THE LIST FOR RECALL IF SEVERAL OWNERS WITH THE LAST 8 DIGIT VIN NUMBER STARTING WITH BLR... PLEASE HELP!

I HAVE A LIVE THAT COMES ON THAT SAYS RESTRICTED PERFORMANCES AND IT'S SO DANGEROUS I WAS DRIVING ON THE INTERSTATE AND SOON AS THAT LIGHT RESTRICTED PERFORMANCE THE CAR LOST OF POWER... IT DON'T DO ANY EVERY TIME I PUSHED OF THE GAS THE CAR SLOWED DOWN. THE CAR ONLY HAVE 70,000 MILES ON IT. IS THIS NOT A RECALL ON THAT?

WHEN APPLYING THE BREAKS ON THE HIGHWAY AND THEN HIT BY ANOTHER CAR FROM BEHIND (LIGHT TO MEDIUM IMPACT) SEAT BELT CAUSED SERIOUS PANCREATIC AND VENOUS INJURIES TO DRIVER.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, A POPPING SOUND WAS HEARD AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WITH THE BRAKE WARNING INDICATOR ILLUMINATED. UPON EXITING THE VEHICLE, THE CONTACT NOTICED AN OIL BURNING ODOR AND FLUID LEAKING FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. THE DEALER (PARK PLACE JAGUAR LAND ROVER DFW, 1300 E STATE HIGHWAY 114, DALLAS, TX 75261) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. IN ADDITION, WHILE DRIVING, WHITE SMOKE AND FUEL APPEARED FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO JAGUAR OF GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27047, (336) 299-1500) WHERE IT WAS DIAGNOSED THAT THE HIGH COMPRESSION FUEL PUMP, BALL JOINT, AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

MY GEARSHIFT SELECTOR KEEPS GOING OUT I WAS IN THE DRVE THROUGH, PUT MY VEHICLE IN PARK BECAUSE I WAS IDLING TOO LONG, TRIED SHIFTING BACK INTO DRIVE VEHCLE WOULD NOT SHIFT, 2 HOURS LATER AFTER SEVERAL ANGRY CUSTOMERS MY VEHICLE SHIFTED INTO DRIVE, GET HOME TO PUT INTO PARK VEHICLE WOULD NOT SHIFT TO PARK, SO NOW IM STUCK IN DRIVE, COULDNT DO ANYTHING BUT SIT AND WAIT NOTHING, SO I HAD TO SHUT VEHICLE OFF AND DOING SO VEHICLE ROLLED WITH NO BRAKES HITTING VEHICLE IN FRONT OF ME, LUCKILY IT WAS MY VEHICLE, VEHICLE HAS NOT REVERTED BACK TO OPERATION STILL STUCK IN DRIVE

I RECEIVED NOTICE THAT I NEED A NEW AIRBAG FROM THE RECALL AS OF JULY 29, 2016. NO RECALL ON MY VEHICLE HAS BEEN UNDERTAKEN AS OF YET. I WOULD LIKE TO KNOW THE REASON FOR THE DELAY.

I WAS ACCELERATING AWAY FROM TRAFFIC LIGHTS AND THE THROTTLE JAMMED OPEN. I HAD TO SWITCH INTO NEUTRAL TO REDUCE THE REVS AND BRING THE CAR UNDER CONTROL. *TR

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE SHIFTING INTO DRIVE FROM REVERSE, THE BRAKES FAILED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE BRAKE FLUID LOW LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT A BRAKE CALIPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.

WE WERE DRIVING NORTH ON I-75 AND EXITED AT HIGHWAY M-24. AS WE TURNED RT., THE LEFT FRONT TIRE LOST AIR PRESSURE (LT. FRONT CAR TIRE WAS RECENTLY CHANGED AND NOT SURE PROPER SEALANT WAS USED WHEN INSTALLING NEW TIRE) AND THE CAR SUDDENLY SHOT TO THE LEFT AND WE WENT OVER AN EMBANKMENT INTO A DITCH FOR APPROX. 20 FEET THEN SHOT UP AND OVER AN EXPRESSWAY ENTRANCE RAMP INTO A STEEL BARRIER. THE SEAT BELTS WERE ON BOTH OF US AND THE AIRBAGS DEPLOYED. WE BOTH SUFFERED SEVERE BLUNT FORCE BODY TRAUMA AND HAD TO BE TAKEN BY EMS TO THE LOCAL HOSPITAL. RECOVERY HAS BEEN SLOW AS WHIP LASH AND BACK INJURIES JUST DON'T SEEM TO WANT TO HEAL. ON ANOTHER NOTE, MY RIGHT EAR WAS DAMAGED BY THE EXPLOSION FROM THE AIR BAG DEPLOYMENT AND NOW I HAVE HIGH SHRILL RINGING 24/7 AND CAN'T SLEEP. I HAVE BEEN TO HEARING SPECIALISTS AND THEY SAY IT IS TENITIUS (SPELLING) BUT THERE DOES NOT SEEM TO BE ANY SOLUTION. DOES ANYONE IN GOVERNMENT HAVE ANY SOLUTIONS? THIS IS DRIVING ME CRAZY. *TR

PROBLEM: AUTOMATIC SPEED LIMITER MALFUNCTION WHILE TRAVELING AT 69 MPH SETTING. PAGE 87 OF OWNER'S HANDBOOK STATES" IN CERTAIN CONDITIONS, SUCH AS A STEEP DOWNHILL GRADIENT", THE VEHICLE SPEED MAY EXCEED THE SET SPEED LIMIT. THIS IS BECAUSE ENGINE BRAKING IS UNABLE TO MAINTAIN OR REDUCE THE VEHICLE SPEED. ASL ALLOWS SELECT BETWEEN CRUISE CONTROL AND ASL. ONCE SET, FURTHER ACCELERATOR PETAL PRESSURE WILL NOT INCREASE SPEED BEYOND SET SPEED. SYSTEM FAILED, AND A SURGE IN SPEED TO 90 MPH FROM SET 69 MPH HAPPEN.INCIDENT IMMEDIATELY REPORTED TO JAGUAR OF HUNTINGTON,1249 E. JERICHO TURNPIKE, HUNTINGTON, NY, 11743(631-427-2708) TECH COULD NOT DUPLICATE CUSTOMER COMPLAINT AT THAT TIME. ACCELERATOR PRESSURE HAD BEEN APPLIED DUE TO MANY HOURS OF OPERATING FROM TRIP FROM FLORIDA TO HUNTINGTON, NY(SELLING DEALER'S LOCATION). ASL MAY HAVE BECOME DISABLE AND ERRONOURSLY RESPONDED TO PETAL POSITION. HARD BRAKING APPLIED TO AVOID COLLISION WITH MERGING VEHICLES ON I 95 IN MARYLAND. *TR

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS ENGAGED WHICH EMITTED A LOUD CONSTANT SQUEAKING AND GRINDING NOISE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SAME DEFECT. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY BRAKE DUST ACCUMULATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE AND THE VIN WERE UNAVAILABLE.

VIBRATION THAT CAN BE HEARD AND FELT IN THE GAS PEDAL AT APPROX. 1400-1500 RPM. *TR