Ford F-550 — MPG, VIN Decoder, Recalls, Reliability & Specs

My truck exploded on the expressway on 11-21-24 due to a manufacturer default.

Tl* the contact owns a 2012 ford f-550. While the contact was hauling sand and reground gravel up a hill, the emergency brake was engaged and the gear shifter was placed into park. The engine was running and the contact exited the vehicle. When the contact re-entered the vehicle, shifted gears, and released the emergency brake to drive, the engine stalled. The vehicle rolled down the hill. The contact was able to stop the vehicle. There were no warning indicators illuminated. The vehicle was not taken to a dealer. The contact stated failure occurred twice june 05,2019 and sept.6, 2019. There was a full tank of fuel in the vehicle. While driving up a hill hauling sand and gravel, the contact stopped on the hill, released the brake pedal, depressed the accelerator pedal, and the engine stalled without warning. The vehicle started to roll down the hill in reverse with no power. The contact shifted into park and the brakes could not stop the vehicle due to the lack of power. The contact quickly cut into the bank; however, the rear end of the vehicle went up on the bank and the vehicle rolled over on the passenger side down the embankment. The contact sustained injuries to the head and knee, and a broken left hand, neck, ribs, lower back, arm, and legs. Medical attention was not received. The front passenger was not injured. A police report was not filed. The vehicle was pulled out of the bank to the top of the hill and remained on the hillside. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 55,000. *pm consumer stated both incidents happened at the same place.*jb

While driving down the road a passerby got our drivers attention to tell them the truck was on fire. When he pulled over and got out the truck went up in flames fast from under the hood. Due to the heavy damage we are unsure where the fire started. It has not been inspected by anyone yet. It was towed to our shop. The driver reported there was an odd smell but that was it.

The contact owned a 2019 Ford F-550. The contact stated while the vehicle was parked, turned on, and unoccupied, there was smoke coming from the vehicle. The contact stated that the front of the engine compartment had caught fire. The vehicle was extinguished by the Fire Department. A fire report was filed however, the cause for the failure was not yet determined. A police report was filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed and towed back to the contact's work location. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.

A clogged fuel filter caused an engine fire. There were no warning lamps, messages or other symptoms prior to the failure. The fuel filter has been known to be problematic for these trucks, in yet there has been no recall. A simple google search shows these fires are common. The vehicle has been in for service at the dealership many times but no one checked on the faulty fuel filter positioned above the hot engine components.

Unknown issue causes the fuse box to over heat melting the harness and fuse box killing the fule pump and engine. Truck turned of and immediately restarted on the highway

The contact owns a 2014 Ford F-550. The contact stated that while his driver was driving at unknown speeds, the instrument cluster went blank, flickered, and illuminated. There was smoke detected after the vehicle had been turned off for several hours. The vehicle was parked unattended and spontaneously caught fire. The contact was able to extinguish the fire. The alternator and regulator were melted. A police report was not filed; there were no injuries. or air bag deployment The contact went to the local dealer to return the core. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 68,000.

At 05:58 this morning the garage received a phone call from Roadside assistance regarding a vehicle fire on the unit. Spoke with the operator to verify his safety and inquire as to what happened. He stated he was driving down highway 99 at approx.70mph when he heard a loud pop, reduce engine power light came on, low fuel pressure light came on, smelled diesel, then unit caught fire before he could get pulled off.

While driving vehicle on trail it was noticed that smoke and fire were coming from the undercarriage. Driver attempted to put the fire out with the vehicle supplied fire extinguisher. After the extinguisher ran out the vehicle fire accelerated and totally engulfed the vehicle.*dt*jb

The contact owns a 2020 Ford F-550. The contact stated that while driving at 20 MPH, the fuel injector became inoperable. The check engine warning light became illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed that the part to repair the vehicle under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) was on back order and that a second notification would be forwarded once parts became available. The failure mileage was approximately 85,172.

Truck was in motion and was in serious impact with a tree after it went down a steep embankment off a rural section of highway 4 near stockton california.*dt*jb *tr

[xxx] this is a commercial vehicle with a dot registration as a gross weight vehicle. Please inform me of any special endorsements a driver of this vehicle must have, if any, in order to drive. This vehicle was involved in an accident. The driver stated he was not licensed to drive it. Thank you information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Ford Motor Company has had a known issue with the truck frames cracking on the F-550 chassis. They acknowledged it by doing a recall, which either replaced or repaired the chassis frame or installed reinforcement braces if no cracks were visible. The recall expired in September of 2023. In October 2023 we noticed a crack on the frame just outside the recall reinforcement brace that Ford-certified technicians installed. We found another in November (reinforcement brace installed) and another in January (with Ford's new and improved frame produced due to a recall issue). Ford has denied making the repairs since the original warranty expired, even though this was the same related issue. We have been dealing with Ford Motor Company since October in hopes of resolving the issue but they continue to give us any resolution. The problem has not only caused a burden on our workforce but also caused great safety concerns. With Ford avoiding responsibility, they are allowing trucks to operate daily on our highway system, which becomes a safety concern for not only the driver but for many other motorists. The problem existed, but the issue was not resolved, all we are asking is that they take responsibility for making the repairs and permanently resolving the issue for the safety of all motorists.

See attached document for complaint

Purchased truck used and discovered frame was cracked shortly after I had taken it in to Ford several times because alignment wouldn’t keep vehicle from feeling bouncy (hopping) going down the road. At no point did anyone tell me of a customer satisfaction program that was in place for my vehicle for a frame repair/replacement. Instead they strung me along telling me to take it to a frame shop. 2 days after the program expired I was told that there was a program for the issues which I no longer qualified for. Then they told me to reach out to corporate who said there was nothing they could do.

The contact owns a 2019 Ford F-550. The contact stated while driving at various speeds, there was an abnormal sound coming from the subframe. The contact stated that the failure recurred increasingly while driving on a bumpy road surface. The contact stated that while inspecting the frame, he noticed that the frame rail behind the cab was fractured. The vehicle was taken to the dealer, where it was determined that the frame needed to be reinforced or replaced. The vehicle was not repaired. The contact stated that the vehicle was previously taken to the dealer to be repaired under Ford Campaign Number: GB2021003; however, the dealer informed the contact that the vehicle was not experiencing the failure at the time. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered. The failure mileage was approximately 130,000.

The contact's company owns a 2019 Ford F-550. The contact stated while the vehicle was stationary, an employee noticed that the cab and chassis was in a V-shape. The contact stated that a mechanic arrived at the location; upon inspection, the mechanic stated that the frame rail was fractured. The vehicle was not drivable. The contact spoke to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford F-550. The contact stated while the vehicle was parked, the contact stated that the frame was cracked between the bed and the cab. There were no warning lights illuminated. The vehicle was taken to a dealer where it was confirmed that the vehicle was previously repaired under a related unknown recall and declined to perform the recall repair on a second occasion. The dealer determined that the frame needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.

The front cab over is getting loose and separating worried it will fall off, have huge water leak coming into the cab from the top through auxiliary buttons and driver side. Have been reading forums and lots of people have the same issues this is very concerning that it's not being taken seriously.

See attached letter

I had my truck serviced, engine oil and fuel filters replaced, I picked up truck and while driving home, engine loss of power came on screen, truck then stalled, I observed smoke coming from under the hood, I exited vehicle to try and open hood, but flames were already present, I called 911 fire department came and put fire out. truck is a total loss. Fire Capt observed that fire seem to have started near the fuel filter housing, I was fortunate to escape the cab along with my dog, I have read several reports about filter housing leaking and starting fires, my brother inlaw, actually had the same issue, filter split causing fuel to leak, but fortunately he had just started the truck and was not driving very long before he smelled the fuel and was able to shut down the engine before it got hot and repolace the faulty filter housing.

While driving down the road a passerby got our drivers attention to tell them the truck was on fire. When he pulled over and got out the truck went up in flames fast from under the hood. Due to the heavy damage we are unsure where the fire started. It has not been inspected by anyone yet. It was towed to our shop. The driver reported there was an odd smell but that was it.

A clogged fuel filter caused an engine fire. There were no warning lamps, messages or other symptoms prior to the failure. The fuel filter has been known to be problematic for these trucks, in yet there has been no recall. A simple google search shows these fires are common. The vehicle has been in for service at the dealership many times but no one checked on the faulty fuel filter positioned above the hot engine components.

Unknown issue causes the fuse box to over heat melting the harness and fuse box killing the fule pump and engine. Truck turned of and immediately restarted on the highway

There was a recall on this veh. over a year ago and they still do not have the parts to repair it. My fuel milage went from 13.8 down to 9.6 and still going down. I have called Ford about this and they say they are still waiting on parts. I reminded them it has been over a year now and should have had the parts in a long time ago.

Replace fuel pump 3 times?

Diesel exhaust fluid system failed shutting down my vehicle while driving and i had to be towed to a ford dealer. This is a safety issue and could have caused a major accident on the highway. I never got a recall notice about this major problem. Now i am told i would have to spend over $5000.00 to get this problem fixed. Ford had gotten many complaints about this issue. They should pay to have this repair done. I only had this vehicle for a short time and paid over $59,000 for it. I tried to contact several ford executives over two weeks ago and heard back from none.

This vehicle has a baf cng fuel conversion. The welds broke on the brackets holding the right hand fuel tank to the outboard side of the right frame rail allowing the fuel tank to drop to the pavement. As the fuel tank was being dragged on the pavement the driver saw sparks flying in both rear view mirrors and so she attempted to pull over to the side of the road. As she was trying to pull over the fuel tank slid over to the left side of the vehicle and wedged in front of the left rear tires bringing the vehicle to an abrupt stop with the rear of the vehicle still partially blocking the right hand lane of a 2 lane highway. The only thing holding the tank at this point was the 2 flexible hoses to the tank. Luckily there was no fire or injuries but this is a 30 passenger transit bus and there are many more units like this on the road with a serious probable defect which could be catastrophic. *tr

Tl* the contact owns a 2011 ford f-550. The contact stated he received a notice that the vehicle had two linings in the internal part of the vehicle which both unexpectedly detached and contaminated the fuel in fuel tank. The contact stated the failure caused the engine to fail. The vehicle was towed to a unknown local dealer for a diagnostic testing which took three months. The diagnosis results was contamination from the fuel tank. The vehicle was repaired. The manufacturer was made aware of the failure however offered no assistance. The failure mileage was 24,000. *bf*jb

Tl* the contact owns a 2011 ford f-550. While at a stop sign, the vehicle stalled and the low power warning message displayed across the message board. The contact was able to restart the vehicle which was then towed to a dealer. The technician stated that there was contamination in the fuel line and that the fuel system needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 19,633. Updated 11/06/15*lj *cn

The contact owns a 2020 Ford F-550. The contact stated that while driving at 20 MPH, the fuel injector became inoperable. The check engine warning light became illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed that the part to repair the vehicle under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) was on back order and that a second notification would be forwarded once parts became available. The failure mileage was approximately 85,172.

The contact owns a 2020 Ford F-550. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. 

The contact owns a 2020 Ford F-550. The contact stated while driving 60-70 MPH, the contact noticed a strong fuel odor. The message "Fuel Pressure Low" was displayed. The contact was driven to the residence. The contact stated that upon inspecting the vehicle, he noticed that approximately 40 gallons of fuel had leaked out of the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The contact later became aware that the VIN was included in NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 34,704. VIN tool confirms parts not available.

The contact owns a 2017 Ford F-550. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The check engine warning light was illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to start as intended. Additionally, the contact stated that occasionally, when the vehicle was started, the vehicle would idle roughly. The contact used a diagnostic machine and retrieved a fault code related to the fuel pump module. The vehicle was towed to an independent mechanic, where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The contact was informed that when the fuel pump module was removed, there were metal shavings inside. The manufacturer was not made aware of the failure. The failure mileage was 123,483.

The contact owns a 2014 Ford F-550. The contact stated that while driving on the highway at 55 MPH, the check engine warning light illuminated. The messages "Engine Power Reduced” and “Low Fuel" were displayed, and the vehicle lost motive power and decelerated to 20 MPH. The vehicle was driven to the residence. The vehicle was later taken to a local dealer to be diagnosed. The contact was informed that there were metal fragments inside the fuel pump and the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage 63,000.

I have only used the truck for five months and have had several business interruptions and issues with the truck from the gas tank leaking, problems with the brakes and the box hoist that would not raise. I have had the box hoist fixed multiple times but the weld keeps breaking. I am sure ford knows about the hoist problem but they have not issued any recalls for it. As a consumer i feel cheated. My recent problem is the engine, it had stalled unexpectedly and shut down completely for no reason at all and without warning while my son was driving on the highway. It was a safety issue and put my son's life at risk. I looked up the above vin number on the internet but could not find direct recalls relating to it. Ford has put out recalls on some of the engines for ford f550s yr 2012 but only for ambulance type trucks not dump trucks. I am complaining because my dump truck has the same engine stalling problem as on the ambulance type f550s from year 2012, when it unexpectedly shuts down completely and without warning. *js

Tl* the contact owns a 2011 ford f-150. The contact stated that the check engine light illuminated on the instrument panel and the vehicle stalled shortly after the failure. The vehicle was taken to the dealer where it was diagnosed that the interior lining of the fuel tank shed into the fuel tank and damaged the engine. The dealer stated that both fuel tanks would have to be replaced and the engine would need to be cleaned. Two years later, after the contact's vehicle was out of warranty, the failure recurred. The dealer confirmed the vehicle would require the same revisions as before; however, it would be performed at the contact's expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 18,000. Updated 02/05/16*lj updated 02/11/16.*jb

Fuel tank is rusted from inside . Clogs filters and system . *tr

The contact owns a 2020 Ford F-550. The contact stated that while driving at 20 MPH, the fuel injector became inoperable. The check engine warning light became illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed that the part to repair the vehicle under NHTSA Campaign Number: 24V957000 (Fuel System, Diesel) was on back order and that a second notification would be forwarded once parts became available. The failure mileage was approximately 85,172.

The contact owns a 2020 Ford F-550. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. 

The contact owns a 2020 Ford F-550. The contact stated while driving 60-70 MPH, the contact noticed a strong fuel odor. The message "Fuel Pressure Low" was displayed. The contact was driven to the residence. The contact stated that upon inspecting the vehicle, he noticed that approximately 40 gallons of fuel had leaked out of the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The contact later became aware that the VIN was included in NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 34,704. VIN tool confirms parts not available.

The contact owns a 2017 Ford F-550. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The check engine warning light was illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to start as intended. Additionally, the contact stated that occasionally, when the vehicle was started, the vehicle would idle roughly. The contact used a diagnostic machine and retrieved a fault code related to the fuel pump module. The vehicle was towed to an independent mechanic, where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The contact was informed that when the fuel pump module was removed, there were metal shavings inside. The manufacturer was not made aware of the failure. The failure mileage was 123,483.

The contact owns a 2014 Ford F-550. The contact stated that while driving on the highway at 55 MPH, the check engine warning light illuminated. The messages "Engine Power Reduced” and “Low Fuel" were displayed, and the vehicle lost motive power and decelerated to 20 MPH. The vehicle was driven to the residence. The vehicle was later taken to a local dealer to be diagnosed. The contact was informed that there were metal fragments inside the fuel pump and the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage 63,000.

Tl* the contact owns a 2011 ford f-150. The contact stated that the check engine light illuminated on the instrument panel and the vehicle stalled shortly after the failure. The vehicle was taken to the dealer where it was diagnosed that the interior lining of the fuel tank shed into the fuel tank and damaged the engine. The dealer stated that both fuel tanks would have to be replaced and the engine would need to be cleaned. Two years later, after the contact's vehicle was out of warranty, the failure recurred. The dealer confirmed the vehicle would require the same revisions as before; however, it would be performed at the contact's expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 18,000. Updated 02/05/16*lj updated 02/11/16.*jb

Fuel tank is rusted from inside . Clogs filters and system . *tr

Tl* the contact owns a 2012 ford f-550. While the contact was hauling sand and reground gravel up a hill, the emergency brake was engaged and the gear shifter was placed into park. The engine was running and the contact exited the vehicle. When the contact re-entered the vehicle, shifted gears, and released the emergency brake to drive, the engine stalled. The vehicle rolled down the hill. The contact was able to stop the vehicle. There were no warning indicators illuminated. The vehicle was not taken to a dealer. The contact stated failure occurred twice june 05,2019 and sept.6, 2019. There was a full tank of fuel in the vehicle. While driving up a hill hauling sand and gravel, the contact stopped on the hill, released the brake pedal, depressed the accelerator pedal, and the engine stalled without warning. The vehicle started to roll down the hill in reverse with no power. The contact shifted into park and the brakes could not stop the vehicle due to the lack of power. The contact quickly cut into the bank; however, the rear end of the vehicle went up on the bank and the vehicle rolled over on the passenger side down the embankment. The contact sustained injuries to the head and knee, and a broken left hand, neck, ribs, lower back, arm, and legs. Medical attention was not received. The front passenger was not injured. A police report was not filed. The vehicle was pulled out of the bank to the top of the hill and remained on the hillside. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 55,000. *pm consumer stated both incidents happened at the same place.*jb

At ~93,000 miles, my 2020 Ford F-550 (7.3L “Godzilla” V8) suffered catastrophic engine failure due to a roller lifter bearing failure, causing internal valvetrain damage and requiring full engine replacement. Ford dealer stated they recommended 90% coverage of the repair under goodwill through corporate, but later reduced coverage to 40% without explanation. After repairs, Ford corporate recommended a 3-year/36,000-mile PremiumCare warranty, then rescinded it a week later and offered only free oil changes. The 7.3L engine in my truck shares the same design as the F-53/F-59 motorhome chassis, which have multiple Technical Service Bulletins (TSBs) for lifter bearing failure, overheating of cylinders #2–3, and low oil pressure at idle. My vehicle shows identical symptoms but was excluded from those VIN ranges, suggesting Ford is segmenting related defects to limit recall exposure. Inspection revealed a cracked and arcing spark-plug wire on cylinder #2, matching the motorhome TSB’s overheating issue. This arcing poses a fire risk and likely contributed to localized heat and mechanical failure. The truck was often driven in Eco Mode, which holds low RPMs under load. This can increase cylinder pressure, reduce oil flow, and exacerbate heat in cylinders #2–3—factors that align with the failure pattern. This combination of design-related overheating, lifter bearing failure, oil-pressure fluctuation, and spark-wire arcing presents a clear safety hazard. Engine stall or fire could occur under towing or heavy-load conditions. NHTSA investigation is warranted into Ford’s 7.3L Godzilla engine design and VIN-exclusion practices.

The contact owns a 2020 Ford F-550. The contact stated that while starting the vehicle, the vehicle unintentionally rolled away while the transmission was in park(P). No warning light was illuminated. Additionally, the vehicle jerked while driving uphill. The vehicle also jerked violently while downshifting from third to second gear. The vehicle was taken to the dealer, who determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V256000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

The contact owns a 2020 Ford F-550. The contact stated while driving 45 MPH, the transmission started slipping. The check engine warning light was illuminated. The contact pulled to the side of the roadway. The vehicle was towed to an independent mechanic. The vehicle was taken to an independent mechanic where it was diagnosed that the planetary ring gear needed to be replaced under NHTSA Campaign Number: 22V256000 (Power Train). The VIN was included in the recall. The vehicle was then towed to the local dealer who informed the contact that they could not accommodate the vehicle for the recall repair due to the size of the vehicle. The vehicle was towed to a second dealer, Northside Ford Truck Sales, Inc. (6221 NE Columbia Blvd, Portland, OR 97218) who informed the contact that the vehicle would be repaired at his own expense. The manufacturer was notified of the failure and advised the contact to follow up with the dealer. The vehicle was not repaired. The failure mileage was approximately 80,000.

The contact owns a 2019 Ford F-550. The contact stated that upon noticing an abnormal burning odor, the vehicle was taken to an independent mechanic, where the wiring underneath the driver's side of the dashboard was replaced; however, the failure recurred. The mechanic replaced the wiring a second time; however, the failure persisted. The power train and the check engine warning lights were illuminated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V894000 (Engine). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2018 Ford F-550. The contact stated while driving 65 MPH, the contact observed a humming sound coming from the rear-end of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the ring and pinion needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed that the ring and pinion needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 26,000.

Tl* the contact owns a 2017 ford f-550. While driving 70 mph, the vehicle made an abnormal noise and lost power. The vehicle was towed to shults ford (10401 perry hwy, wexford, pa) where it was diagnosed that the components connected to the driveshaft were damaged due to the driveline vibrating. The vehicle was repaired. The manufacturer was notified of the failure and did not assist because the vin was excluded from nhtsa campaign number: 17212000 (power train). The failure mileage was approximately 24,705.

Truck will shake uncontrollably at highway speeds. We have had the front end/drive shaft/new tires/wheels either replaced or gone through. Nothing has improved.

The contact owns a 2019 Ford F-550. The contact stated that two to three minutes after the engine was revved, a ticking noise was heard in the engine. The sound would stop then a rattling noise was heard. The contact stated that he works as an independent mechanic and diagnosed the vehicle and stated that the #3 cylinder had a low oil pressure. Additionally, the camshaft and follower needed to be replaced. The vehicle was not repaired. The dealer was not notified. The manufacturer was not notified of the failure. The failure mileage was 133,151.

The contact's company owns a 2018 Ford F-550. The contact stated while an employee was driving at 55 MPH, the service vehicle soon warning light illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the turbocharger to be replaced. The vehicle was repaired but experienced failure a second time on July 28, 2023. The contact took the vehicle back to the local dealer where it was diagnosed with needing the turbocharger to be replaced a second time. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 66,265.

The contact called on behalf of the owner of a 2017 Ford F550. The contact stated that while one of the employees was driving at highway speeds, a diesel fuel-burning odor was coming from the engine and entering the cabin of the vehicle through the A/C vents. No warning lights were illuminated. The driver pulled over to the side of the road and turned off the vehicle. The driver exited the vehicle and noticed oil dripping from underneath the vehicle. The driver opened the hood and noticed diesel fuel all over the engine compartment. Upon further investigation, the driver noticed that the plastic drain valve on the bottom of the water separator had cracked, and oil was spewing upwards. The driver called the company mechanic, and the mechanic went to the site of the failure. The mechanic repaired the vehicle on-site by replacing the filter. The driver was able to continue driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was 59,384.

The contact owns a 2017 Ford F-550. The contact stated that after two to three minutes after the engine was idled, a ticking noise was heard in the engine. The noise would dissipate however, a rattling noise was heard next. The contact stated works as an independent mechanic and diagnosed the vehicle and stated that the #3 cylinder had a low oil pressure and that the camshaft and follower needed to be replaced. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 213,720.

The contact called on behalf of the owner of a 2016 Ford F550. The contact stated that while one of the employees was driving 30 MPH and making a turn, a diesel fuel-burning odor was coming from the engine and entered the inside of the cabin through the A/C vents. No warning lights were illuminated. The driver was three hundred feet away from the business and continued to drive up to the business. The driver exited the vehicle and noticed oil dripping from underneath the vehicle. The driver opened the hood and noticed diesel fuel all over the engine. Upon further investigation, the driver noticed that the plastic drain valve on the bottom of the water separator was cracked, and oil was spewing upwards into the engine. The company mechanic repaired the vehicle on-site by replacing the filter. The driver was able to continue driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was 85,006.

The contact owns a 2016 Ford F-550. The contact stated while operating the vehicle, the check engine warning light illuminated and remained illuminated. The vehicle was taken to the local dealer who replaced NOX sensor, but the failure persisted. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 83,000.

The contact owns a 2012 Ford F-550 chassis with an Earth Roamer RV. The contact stated while driving at approximately 65 MPH, the vehicle was making an abnormal sound coming from the engine compartment. The contact stated that the turbocharger needle on the instrument cluster fell to zero. The contact stated no warning light was illuminated. The contact stated that the vehicle was losing motive power while depressing the accelerator pedal. The contact stated that the abnormal banging sound was louder, and the vehicle lost motive power. The contact pulled off the highway and then stated that the power steering had failed. The contact was turned off and restarted the vehicle; however, the power steering and the abnormal engine sound remained present. The contact was able to drive several yards before the vehicle stalled. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.

Tl* the contact owns a 2011 ford f-150. The contact stated that the check engine light illuminated on the instrument panel and the vehicle stalled shortly after the failure. The vehicle was taken to the dealer where it was diagnosed that the interior lining of the fuel tank shed into the fuel tank and damaged the engine. The dealer stated that both fuel tanks would have to be replaced and the engine would need to be cleaned. Two years later, after the contact's vehicle was out of warranty, the failure recurred. The dealer confirmed the vehicle would require the same revisions as before; however, it would be performed at the contact's expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 18,000. Updated 02/05/16*lj updated 02/11/16.*jb

A clogged fuel filter caused an engine fire. There were no warning lamps, messages or other symptoms prior to the failure. The fuel filter has been known to be problematic for these trucks, in yet there has been no recall. A simple google search shows these fires are common. The vehicle has been in for service at the dealership many times but no one checked on the faulty fuel filter positioned above the hot engine components.

Unknown issue causes the fuse box to over heat melting the harness and fuse box killing the fule pump and engine. Truck turned of and immediately restarted on the highway

At ~93,000 miles, my 2020 Ford F-550 (7.3L “Godzilla” V8) suffered catastrophic engine failure due to a roller lifter bearing failure, causing internal valvetrain damage and requiring full engine replacement. Ford dealer stated they recommended 90% coverage of the repair under goodwill through corporate, but later reduced coverage to 40% without explanation. After repairs, Ford corporate recommended a 3-year/36,000-mile PremiumCare warranty, then rescinded it a week later and offered only free oil changes. The 7.3L engine in my truck shares the same design as the F-53/F-59 motorhome chassis, which have multiple Technical Service Bulletins (TSBs) for lifter bearing failure, overheating of cylinders #2–3, and low oil pressure at idle. My vehicle shows identical symptoms but was excluded from those VIN ranges, suggesting Ford is segmenting related defects to limit recall exposure. Inspection revealed a cracked and arcing spark-plug wire on cylinder #2, matching the motorhome TSB’s overheating issue. This arcing poses a fire risk and likely contributed to localized heat and mechanical failure. The truck was often driven in Eco Mode, which holds low RPMs under load. This can increase cylinder pressure, reduce oil flow, and exacerbate heat in cylinders #2–3—factors that align with the failure pattern. This combination of design-related overheating, lifter bearing failure, oil-pressure fluctuation, and spark-wire arcing presents a clear safety hazard. Engine stall or fire could occur under towing or heavy-load conditions. NHTSA investigation is warranted into Ford’s 7.3L Godzilla engine design and VIN-exclusion practices.

The contact owns a 2019 Ford F-550. The contact stated that upon noticing an abnormal burning odor, the vehicle was taken to an independent mechanic, where the wiring underneath the driver's side of the dashboard was replaced; however, the failure recurred. The mechanic replaced the wiring a second time; however, the failure persisted. The power train and the check engine warning lights were illuminated. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V894000 (Engine). The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 100,000.

Trailer connection wiring fault causes dash board to flash multiple times indicating trailer disconnected or trailer light bulbs are not working and will repeatedly flash on dash making dinging sounds. This is happening without a trailer connected as well. (take not previous years of ford vehicles have had the same issue)

nhtsa recall 22v337 No horn, no air bags It has been almost a year and I can't get it fixed

Diesel exhaust fluid system failed shutting down my vehicle while driving and i had to be towed to a ford dealer. This is a safety issue and could have caused a major accident on the highway. I never got a recall notice about this major problem. Now i am told i would have to spend over $5000.00 to get this problem fixed. Ford had gotten many complaints about this issue. They should pay to have this repair done. I only had this vehicle for a short time and paid over $59,000 for it. I tried to contact several ford executives over two weeks ago and heard back from none.