Owners have filed 70 complaints on the Infiniti M37, covering 2011–2013. The system named most often is Power Train (19 reports). Worst years by volume: 2011, 2012, 2013; cleanest: 2013, 2012, 2011. 5 reports describe a crash, 1 a fire. On average the car was 5.6 years old when the problem happened.
What breaks on Infiniti M37
Grouped by the system owners named — percentages are shares of all 70 M37 complaints. Open any row for the full reports in owners' own words.
Power Train 19 Read
Im the dealer sold my the car or maker uncertain problem
While driving the car would not accelerate and the transmission was hesitating severely when pushing on the accelerator. Problem continued until the car had no power and the engine shutdown without any dashboard gauge warnings in the middle of traffic, during rush hour. I placed it in neutral prior to complete…
The car won't accelerate when pressing the gas and also will jerk and jump when shifting. It's very dangerous when driving on the expressway because the car won't accelerate, but sometimes will take off on it's own even when I press the brake. This is definitely a transmission problem which I've heard before on…
Steering 18 Read
When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right
While driving my car on the van wyck expressway and the queensborough bridge in nyc, I noticed that the car steering started pulling and I momentarily lost control of the vehicle for 2-3 seconds. It was if the car started following the change in pavement or the grooves in the road. I was terrified to the point where I…
Shortly after purchasing my m37, I found it difficult to steer on the road. I started doing some investigation on the internet and found a concept called "tramlining" that other m infiniti owners were experiencing and which described what I was experiencing. I don't feel there is a certain speed that triggers the…
Air Bags 12 Read
The contact owns a 2013 infiniti m37. The contact stated that the passenger side air bag warning indicator illuminated continuously. The failure recurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the air bag had not been designed or installed properly. The vehicle was not…
2013 infinitym37s passenger air bag sensor malfunction, apparently shutting off passenger side air bag. This is a safety concern and the NHTSA should make nissan/ infinity make correction to this sensor, before many owners of these vehicle family are killed or severely injured
The airbag control module failed on this car which has under 25000 miles on it. The airbag would not have deployed if the car was in an accident and insurance claims would have been void so we had no choice but to immediately replace the module at a cost of over $2,000. The dealer inspected and confirmed that this was…
Electrical System 8 Read
All 4 windows roll down, randomly and intermittently, when parked and turned off. My key fob is not one that allows the holding down of the lock or unlock button to roll windows down. It is evidently a malfunction as there is nothing down by the driver to cause it
Odometer Fraud. The contact purchased a 2013 Infiniti M37. The vehicle was a local independent dealer sale. The contact stated that after purchasing the vehicle, the contact was informed by the mechanic that there was a mileage discrepancy. At the time of purchase, the mileage was 80,000. The VIN search by the…
2 days ago I was leaving the market & my car won't start every light from engine , brakes, electrical come on. I waited 15 minutes @ it started. This has happened at least 7 times. I have may serviced on a regular basis. I've mentioned it to my dealer, I thought it could be my battery, it was not. The said they don't…
Vehicle Speed Control 3 Read
On thursday, august 15, I was in camarillo for a haircut appointment. It was 11:25 and my appointment was at 11:40. I was already in the parking space, moving at a slow speed and was approximately 6 ft. From the raised concrete curb at the end of the parking space. Suddenly the car began to accelerate and I observed…
The contact owns a 2011 infiniti m37. The contact stated that the hook that held the floor mat in place on the driver's side was not stable. The floor mat became loose and caused the vehicle to accelerate erroneously, resulting in a crash. A police report was filed and no injuries were sustained. The vehicle was not…
9/25/2012-I am having some severe issues with the brakes on the m37. Yesterday I just avoided an accident with the back end of a ups truck as the car would not stop. This is the third time that something like this has happened with the brakes. Each time it has been while traveling above 50 mph and trying to stop…
Suspension 2 Read
About 2 weeks ago my 4was and traction light came on while driving under 35 mph in my subdivision in a straight line and nothing seems to fix it, now on wet roads car feels loose in the rear. I have heard lots of complaints about this system and feel it is a safety concern and should be a recall. Thanks
Car seems to jump around at highway speeds,wanders or darts around , hard to keep in own lane especially on rutted or uneven roads. Have found lots of other owners on internet complaining of same issue
Fuel/propulsion System 1 Read
The contact owns a 2012 infiniti m37. While driving approximately 55 mph, black smoke emitted from the hood of the vehicle. The contact pulled to the side of the road and a ball of flames immediately shot out from underneath the front end of the vehicle. The contact dialed 911. The fire department arrived…
Service Brakes 1 Read
2011 infiniti m37. Consumer writes in regards to air bag malfunction and engine not starting. *smd the consumer stated the air bags did not deploy during an accident, in which the repair bill was in excess of $20,000. The consumer also stated the brakes were a constant problem
M37 years to avoid — and the clean ones
Complaints per model year. More reports usually means more cars on the road as well as more trouble, so read the crash and fire columns alongside the count.
| Model year | Complaints | Top system | Crashes | Fires |
|---|---|---|---|---|
| 2013 | Air Bags | 1 | — | |
| 2012 | Air Bags | 1 | 1 | |
| 2011 | Air Bags | 3 | — |
The same model year, different builds
Every complaint carries the first 11 characters of the VIN — plant, year, body and engine. That is a production series, and complaints are spread across them very unevenly.
| Measure | Value |
|---|---|
| Distinct production series | 47 |
| Average complaints per series | 1.5 |
| Worst single series | 4 complaints |
| Average age at failure | 5.6 years |
A model average of 1.5 hides a worst series at 4. Enter a VIN above to see the numbers for that exact build instead of the model as a whole.
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
- What the car is worth given what tends to fail on it
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How we count
Every figure here comes from complaints owners filed with NHTSA — 1,100,006 of them, covering 1,982 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Frequently asked questions
What are the worst years for the M37?
By complaint volume, 2011, 2012, 2013 drew the most owner reports. Bear in mind that popular years put more cars on the road, so check the crash and fire columns too.
Which M37 years are the cleanest?
2013, 2012, 2011 have the fewest complaints on file. For recent years that can simply mean the cars are young.
How many complaints does the Infiniti M37 have?
70 owner complaints filed with NHTSA, covering 2011–2013. Of those, 5 describe a crash and 1 a fire.
Are these complaints verified?
No. They are unverified reports from owners. NHTSA publishes them as filed and investigates only a fraction. The value is in the pattern, not in any single report.
Can I check complaints for one specific car?
Yes — enter its VIN above. We match the first 11 characters, which identify the plant, year, body and engine, so you get complaints on that exact production series rather than the whole model.