The Lincoln MKZ has 35 NHTSA recall campaigns on record covering 2007–2020. On average a defect was admitted 5.74 years after the car was built, the slowest took 14 years. The most recalled system is Air Bags (9 campaigns). Owners also filed 1,590 complaints on this model — see what breaks.
What was recalled on the Lincoln MKZ
Grouped by system. Open any row for the campaigns themselves — what failed, what it risks and how the dealer fixes it, straight from the NHTSA filing.
Air Bags 9 Read
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short
Risk. The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash
Fix. Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short
Risk. The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash
Fix. Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21
What's wrong. Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North…
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death
Fix. Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall…
Latches/locks/linkages 5 Read
What's wrong. Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not
Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant
Fix. Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15
What's wrong. Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving
Risk. Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury
Fix. Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall…
What's wrong. Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not
Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant
Fix. Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15
Steering 4 Read
What's wrong. Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving
Risk. A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash
Fix. Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08
What's wrong. Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving
Risk. A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash
Fix. Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08
What's wrong. Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts
Risk. If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash
Fix. Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019.…
Service Brakes, Hydraulic 3 Read
What's wrong. Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid
Risk. A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash
Fix. Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12
What's wrong. Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid
Risk. A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash
Fix. Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12
What's wrong. Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid
Risk. A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash
Fix. Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12
Power Train 3 Read
What's wrong. Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded
Risk. If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash
Fix. Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427
What's wrong. Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded
Risk. If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash
Fix. Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2013-2014 Lincoln MKZ Hybrid vehicles manufactured April 26, 2012, through September 24, 2013. Due to a manufacturing error, the transmission range sensor may not function properly allowing the affected vehicles to be shifted out of the Park position without first applying the brake pedal. Thus, these vehicles fail to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection."
Risk. Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll which may result in a crash
Fix. Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) with new software, free of charge. The recall began on January 2014. Customers may contact Ford at 1-866-436-7332. Ford's number for this recall is 13C09
Back Over Prevention 2 Read
What's wrong. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended
Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash
Fix. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72
What's wrong. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended
Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash
Fix. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72
What's wrong. Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse
Risk. A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash
Fix. Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be…
Fuel System, Gasoline 2 Read
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Risk. A fuel tank that cracks may leak fuel, increasing the risk of a fire
Fix. Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11
What's wrong. Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak
Risk. A fuel leak in the presence of an ignition source may result in a fire
Fix. Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04
Exterior Lighting 2 Read
What's wrong. Ford Motor Company (Ford) is recalling certain Replacement Headlamps, part number DP5Z-13008-T and DP5Z-13008-V, sold for use with 2013-2016 Lincoln MKZ vehicles. The headlamps may have an improper beam pattern and incorrect horizontal adjustment, the side markers may not illuminate and DOT markings may be missing. As such, these headlamps fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The incorrect headlamps may reduce the driver's visibility or make the vehicle less visible, increasing the risk of a crash
Fix. Ford will notify vehicle manufacturers, and dealers will inspect the headlamps, and replace the headlamps, as necessary, free of charge. Additionally, Ford will instruct dealers to return all improper headlamps and not to install them on any vehicles. The recall began June 3, 2020. Owners may contact Ford customer…
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2015 Lincoln MKZ vehicles manufactured February 17, 2014, to March 19, 2015, and equipped with daytime running lights (DRL). In the affected vehicles, the parking lights do not reduce their light output from a DRL level when used in conjunction with the headlights. As such, the light output may exceed the the permissable amount allowed by Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. If the light output is excessive, oncoming traffic may be temporarily blinded, increasing the risk of a crash
Fix. Ford has notified owners, and dealers will update the lighting control software, free of charge. The recall began on May 8, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for the recall is 15C02
What's wrong. Ford Motor Company (Ford) is recalling certain Replacement Headlamps, part number DP5Z-13008-T and DP5Z-13008-V, sold for use with 2013-2016 Lincoln MKZ vehicles. The headlamps may have an improper beam pattern and incorrect horizontal adjustment, the side markers may not illuminate and DOT markings may be missing. As such, these headlamps fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The incorrect headlamps may reduce the driver's visibility or make the vehicle less visible, increasing the risk of a crash
Fix. Ford will notify vehicle manufacturers, and dealers will inspect the headlamps, and replace the headlamps, as necessary, free of charge. Additionally, Ford will instruct dealers to return all improper headlamps and not to install them on any vehicles. The recall began June 3, 2020. Owners may contact Ford customer…
Seat Belts 2 Read
What's wrong. Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail
Risk. A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury
Fix. Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail
Risk. If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury
Fix. Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail
Risk. If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury
Fix. Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42
Seats 1 Read
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk. The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes
Fix. Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk. The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes
Fix. Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03
How long a defect stays unadmitted
Campaign numbers encode the year of the announcement, so each recall on this model can be dated against the car it applies to.
| Measure | Value |
|---|---|
| Average gap before admission | 5.74 years |
| Slowest campaign | 14 years |
| Admitted 5+ years later | 62.2% |
| Campaigns on record | 35 |
Which MKZ years were recalled most
Campaigns per model year. A year with more campaigns is not automatically worse — it may simply have sold in far greater numbers.
| Model year | Campaigns | Most recalled system |
|---|---|---|
| 2020 | Back Over Prevention | |
| 2019 | Back Over Prevention | |
| 2018 | Steering | |
| 2017 | Power Train | |
| 2016 | Fuel System, Gasoline | |
| 2015 | Exterior Lighting | |
| 2014 | Power Train | |
| 2013 | Fuel System, Gasoline | |
| 2012 | Steering | |
| 2011 | Equipment | |
| 2010 | Equipment | |
| 2009 | Equipment | |
| 2008 | Equipment | |
| 2007 | Equipment |
Check your own car
A campaign applies to a range of production, not to every car of the model. The only way to know whether yours is affected — and whether the repair was already done — is by VIN.
| Step | What you get |
|---|---|
| Enter the VIN above | Open campaigns for that exact vehicle, straight from NHTSA |
| Check the repair status | Whether the free fix has already been carried out on this car |
| Book at any franchised dealer | Recall work is free regardless of age, mileage or owner |
Go deeper
A campaign covers a production range. Yours is one car.
- Check whether this exact VIN is affected — and whether the fix was done
- Alerts if a new campaign lands on a car in your garage
- Full research report as a PDF you can hand to a mechanic
- Decode a whole list of VINs at once
- No ads, on every page
- No ads, no tracking — and much more
Frequently asked questions
How many recalls does the Lincoln MKZ have?
35 NHTSA campaigns on record, covering 2007–2020. Not every campaign applies to every car — coverage is by production range, so check your VIN.
Is recall work free?
Yes. Safety recall repairs are free at any franchised dealer regardless of the car's age, mileage or how many owners it has had. That is a federal requirement, not a courtesy.
How do I know if my MKZ still has an open recall?
Enter its VIN above. We show campaigns that apply to that exact vehicle and whether the repair has already been recorded as done.
Why did a defect take years to be recalled?
On this model the average gap between the car being built and the defect being admitted is 5.74 years, and the slowest campaign came 14 years later. Defects usually surface as they accumulate in the field: complaints pile up, an investigation opens, and only then is a campaign issued.