The Mercedes-Benz Sprinter has 6 NHTSA recall campaigns on record covering 2010–2015. On average a defect was admitted 0.14 years after the car was built, the slowest took 1 years. The most recalled system is Engine And Engine Cooling (2 campaigns).
What was recalled on the Mercedes-Benz Sprinter
Grouped by system. Open any row for the campaigns themselves — what failed, what it risks and how the dealer fixes it, straight from the NHTSA filing.
Engine And Engine Cooling 2 Read
What's wrong. Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area
Risk. Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash
Fix. Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1-877-762-8267. Note: This recall is an expansion of 14V-764
What's wrong. Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area
Risk. Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash
Fix. Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003
What's wrong. Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area
Risk. Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash
Fix. Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003
Structure 2 Read
What's wrong. Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly
Risk. If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury
Fix. Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267
What's wrong. Mercedes benz is recalling certain model year 2007 and 2010 2500 and 3500 sprinter vehicles. The correct interior trim covering the a-pillars may not have been installed. If incorrect trim was installed on a vehicle, the vehicle would fail to comply with the requirements of federal motor vehicle safety standard 201, "occupant protection in interior impact."
Risk. In the event of a vehicle crash, the vehicles may not provide the protection required by the standard if an occupant strikes the a-pillar trim
Fix. Mercedes-benz will check to see if the correct trim cover was installed and, if not, replace that trim cover with the correct one. This service will be performed free of charge. The safety recall is expected to begin during february 2011. Owners may contact mercedes-benz at 843-695-5000
Seat Belts 1 Read
What's wrong. Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements
Risk. In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash
Fix. Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000
What's wrong. Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements
Risk. In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash
Fix. Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000
Equipment 1 Read
What's wrong. Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen
Risk. The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver
Fix. Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1-201-573-0600
What's wrong. Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. The adhesive bond between the glass and the hinge on the top of the window may loosen
Risk. The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver
Fix. Dealers will replace the emergency exit window if necessary free of charge. The safety recall began on february 11, 2011. Owners may contact sprinter at 1-201-573-0600
How long a defect stays unadmitted
Campaign numbers encode the year of the announcement, so each recall on this model can be dated against the car it applies to.
| Measure | Value |
|---|---|
| Average gap before admission | 0.14 years |
| Slowest campaign | 1 years |
| Admitted 5+ years later | —% |
| Campaigns on record | 6 |
Which Sprinter years were recalled most
Campaigns per model year. A year with more campaigns is not automatically worse — it may simply have sold in far greater numbers.
| Model year | Campaigns | Most recalled system |
|---|---|---|
| 2015 | Engine And Engine Cooling | |
| 2014 | Engine And Engine Cooling | |
| 2011 | Equipment | |
| 2010 | Equipment |
Check your own car
A campaign applies to a range of production, not to every car of the model. The only way to know whether yours is affected — and whether the repair was already done — is by VIN.
| Step | What you get |
|---|---|
| Enter the VIN above | Open campaigns for that exact vehicle, straight from NHTSA |
| Check the repair status | Whether the free fix has already been carried out on this car |
| Book at any franchised dealer | Recall work is free regardless of age, mileage or owner |
Go deeper
A campaign covers a production range. Yours is one car.
- Check whether this exact VIN is affected — and whether the fix was done
- Alerts if a new campaign lands on a car in your garage
- Full research report as a PDF you can hand to a mechanic
- Decode a whole list of VINs at once
- No ads, on every page
- No ads, no tracking — and much more
Frequently asked questions
How many recalls does the Mercedes-Benz Sprinter have?
6 NHTSA campaigns on record, covering 2010–2015. Not every campaign applies to every car — coverage is by production range, so check your VIN.
Is recall work free?
Yes. Safety recall repairs are free at any franchised dealer regardless of the car's age, mileage or how many owners it has had. That is a federal requirement, not a courtesy.
How do I know if my Sprinter still has an open recall?
Enter its VIN above. We show campaigns that apply to that exact vehicle and whether the repair has already been recorded as done.
Why did a defect take years to be recalled?
On this model the average gap between the car being built and the defect being admitted is 0.14 years, and the slowest campaign came 1 years later. Defects usually surface as they accumulate in the field: complaints pile up, an investigation opens, and only then is a campaign issued.