Infiniti QX4 Reliability

Owners filed 223 complaints about the QX4: 2.14 per production run against 3.73 for the market, fewer complaints than most cars. The year to avoid is 1999; the cleanest year old enough to judge is 2001.

NHTSA owner complaints · 223 complaints · 1997–2003 · Updated Nov 4, 2026
Quick answer

Half of all complaints arrive by 10 years of age, so 81.5% land after the 4-year basic warranty ends. The system owners report most is Suspension, with 77 complaints, typically at 11.3 years.

Infiniti QX4 years to avoid — and the best ones

FIG.01·Infiniti QX4 — complaint rate by model year
Model yearPer runComplaintsRunsEnough history?
20031.89179yes
20022.073115yes
20011.795229yes
200022412yes
19992.243817yes
19982.362611yes
19973.183511yes
ROWS 7·SOURCE NHTSA complaints, grouped by VIN production run

Among the 4 Infiniti QX4 years with enough history, the three to walk away from are 1999, 2002, 2000; the three worth hunting are 2001, 2000, 2002.

When it starts to break

FIG.02·Infiniti QX4 — age at failure
Age at failureComplaintsRunning totalWarranty
0 years126.7%covered
1 year811.2%covered
2 years514%covered
3 years818.5%covered
4 years420.8%you pay
5 years724.7%you pay
6 years728.7%you pay
7 years1034.3%you pay
8 years838.8%you pay
9 years1547.2%you pay
10 years1253.9%you pay
11 years1562.4%you pay
12 years2174.2%you pay
13 years1884.3%you pay
14 years1190.4%you pay
15 years17100%you pay
ROWS 16·SOURCE NHTSA complaints with incident dates

Basic warranty on this car is 4 years / 50,000 miles. Only 18.5% of reported failures happen inside it — the remaining 81.5% come out of the owner's pocket. Powertrain cover (6 years / 70,000 miles) reaches further, but it only covers the engine and transmission, which account for about 6% of the complaints here.

What actually fails — and at what age

What waits further out is Suspension at 11.3 years — past every basic warranty, and the bill lands on whoever owns the car then.

FIG.03·Infiniti QX4 — what fails and when
SystemComplaintsTypical ageCrashFire
Suspension7711.3 yrs5—
Steering4811.4 yrs7—
Structure4411.5 yrs——
Fuel System169.3 yrs2—
Gasoline169.3 yrs2—
Vehicle Speed Control134.2 yrs6—
Engine And Engine Cooling135.3 yrs21
Air Bags137.8 yrs8—
ROWS 8·SOURCE NHTSA complaints

What else in this class

6 models share the QX4's vehicle class. Per production run, the Subaru Outback draws 3.64, the Toyota Land Cruiser 1.49 and the Subaru Forester 3.35, against 2.14 for the QX4.

FIG.05·Infiniti QX4 — rivals in the same class
Same class as the QX4Complaints on recordRecall campaignsYears built
Subaru Outback8,5871592005–2026
Toyota Land Cruiser257851981–2026
Subaru Forester6,5211211998–2026
Chevrolet Trailblazer8,447572002–2026
Honda Element1,3081002003–2011
Jeep Liberty8,880801993–2013
ROWS 6·SOURCE NHTSA complaints and recall campaigns

The table shows totals on record; the rates per production run are in the sentence above.

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Frequently asked questions

Is the Infiniti QX4 reliable?

By complaints per production run it is better than typical: 2.14 against 3.73 for the average car, and in the middle of its class rivals.

Which QX4 years should you avoid?

By complaints per production run, 1999, 2002, 2000. The cleanest years old enough to judge are 2001, 2000, 2002. Years newer than 6 are left out: complaints keep arriving for years after a car is sold.

When do QX4 problems usually start?

Half of all complaints arrive by 10 years of age. The most reported system is Suspension, typically at 11.3 years, followed by Steering.

Will the warranty cover QX4 problems?

Mostly not: basic cover is 4 years / 50,000 miles, and only 18.5% of reported failures fall inside it. Powertrain cover lasts longer, but engine and transmission make up about 6% of the complaints here.

Is the QX4 more reliable than the Subaru Outback?

Yes: 2.14 complaints per production run for the QX4 against 3.64 for the Subaru Outback.

Complaint records from NHTSA, grouped by VIN production run (characters 1–11). Rates, age-at-failure and warranty coverage computed by ForCar. Model years newer than 6 years are excluded from rankings — complaints accumulate for a decade (how we measure). Last updated Nov 2026. — ForCar Reviewed by , founder of ForCar.
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