The Mercedes-Benz CLS-Class draws 2.09 complaints per production run against 3.73 for the average car — better than typical. The worst model year is 2006 at 4.25 complaints per run; the best is 2009 at 1 — a 4.2-fold gap between two cars wearing the same badge. Failures cluster at 7 years, so only 15.2% of them fall inside the 4-year basic warranty.
Mercedes-Benz CLS-Class years to avoid — and the best ones
The Mercedes-Benz CLS-Class year to avoid is 2006, at 4.25 complaints per production run. The best is 2009 at 1 — 4.2 times cleaner for a car wearing the same badge. Both figures are rates, not totals: a raw count only tells you which year sold well, so the best-selling year always looks like the worst car. Dividing by the number of production runs strips sales volume out and leaves the fault rate.
| Model year | Per run | Complaints | Runs | Enough history? |
|---|---|---|---|---|
| 2023 | 3 | 3 | too new | |
| 2019 | 6 | 5 | yes | |
| 2015 | 7 | 6 | yes | |
| 2014 | 11 | 8 | yes | |
| 2013 | 4 | 4 | yes | |
| 2012 | 23 | 17 | yes | |
| 2011 | 7 | 7 | yes | |
| 2009 | 5 | 5 | yes | |
| 2008 | 18 | 11 | yes | |
| 2007 | 34 | 14 | yes | |
| 2006 | 102 | 24 | yes |
Among the 10 Mercedes-Benz CLS-Class years with enough history, the three to walk away from are 2006, 2007, 2008; the three worth hunting are 2012, 2014, 2008. Anything marked «too new» sits outside the ranking on purpose — complaints keep arriving for a decade after a car is sold, so a 2026 build would look flawless next to a ten-year-old one and comparing them would be dishonest.
When it starts to break
Not the calendar year the complaint was filed — the age of the car when it failed. That age decides who pays: inside the warranty the manufacturer does, outside it you do.
| Age at failure | Complaints | Running total | Warranty |
|---|---|---|---|
| 0 years | 6.6% | covered | |
| 1 year | 11.4% | covered | |
| 2 years | 14.2% | covered | |
| 3 years | 15.2% | covered | |
| 4 years | 23.2% | you pay | |
| 5 years | 32.2% | you pay | |
| 6 years | 43.1% | you pay | |
| 7 years | 54% | you pay | |
| 8 years | 67.3% | you pay | |
| 9 years | 72% | you pay | |
| 10 years | 79.1% | you pay | |
| 11 years | 85.8% | you pay | |
| 12 years | 89.6% | you pay | |
| 13 years | 94.8% | you pay | |
| 14 years | 97.2% | you pay | |
| 15 years | 100% | you pay |
Basic warranty on this car is 4 years / 50,000 miles. Only 15.2% of reported failures happen inside it — the remaining 84.8% come out of the owner's pocket. Powertrain cover (4 years / 50,000 miles) reaches further, but it only covers engine and transmission, and most complaints here are not either.
What actually fails — and at what age
Ordered by how often owners reported each system, with the age at which it typically goes. On a Mercedes-Benz CLS-Class the early trouble is Wheels — reported at around 3.9 years, so a car still under warranty is the one to check for it. What waits further out is Fuel/propulsion System at 8.2 years — past every basic warranty, and the bill lands on whoever owns the car then.
| System | Complaints | Typical age | Crash | Fire |
|---|---|---|---|---|
| Fuel/propulsion System | 8.2 yrs | — | — | |
| Service Brakes | 9.1 yrs | 1 | — | |
| Fuel System | 6.5 yrs | — | — | |
| Gasoline | 6.5 yrs | — | — | |
| Power Train | 5 yrs | 1 | — | |
| Electrical System | 7.5 yrs | — | 1 | |
| Wheels | 3.9 yrs | — | — | |
| Engine | 7.6 yrs | — | 1 |
Good year or bad year — the VIN settles it.
- Check any VIN against complaints for its exact build year and plant
- Exact value for that car, adjusted for its mileage
- Full research report as a PDF you can hand to a mechanic
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How we measure it
Reliability scores usually arrive as a number out of five with no working shown. The Mercedes-Benz CLS-Class figure here comes out of 222 individual reports, and here is exactly how they were turned into a rate — two steps in it are arguable and you should be able to argue with them.
Rate, not total. Volume alone would decide the ranking, so we divide by the number of production runs — the distinct first-eleven-character VIN prefixes on record. The Mercedes-Benz CLS-Class alone splits into 106 runs carrying 222 complaints — 2.09 per run against 3.73 for the market.
Age, not year. Incident date minus model year gives the age at failure, which is what the warranty question turns on. It is why our «worst year» rankings exclude anything built in the last 6 years — those cars simply have not had time to break yet.
What this is not. Filing with a federal regulator takes effort, so what you see are faults someone judged serious — not scratched paint, not running costs, not how nice the car is to live with. For the Mercedes-Benz CLS-Class the file runs from 2006 to 2023, so the older years carry a full life of reports and the newest carry almost none.
Frequently asked questions
Is the Mercedes-Benz CLS-Class reliable?
It draws 2.09 complaints per production run against 3.73 for the average car, so better than typical. Failures cluster around 7 years of age.
What are the best and worst years for the CLS-Class?
Worst is 2006 at 4.25 complaints per run; best is 2009 at 1. Years newer than 6 are excluded — they have not had time to accumulate complaints.
How long does a CLS-Class last?
Complaints reach their halfway point at 7 years. That is when faults start being reported in volume, not when the car stops — but it is the point at which ownership starts costing money.
Will the warranty cover it?
Basic cover is 4 years / 50,000 miles, and 15.2% of reported failures fall inside it. The rest are yours.
What fails most often?
Fuel/propulsion System with 62 complaints, typically at 8.2 years of age.
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