The most-reported SRX run is 3GYFNBE31FS (2015 builds) with 32 complaints, 6.8× the typical run. Exterior lighting problems make up 49% of reports; 2015 is the worst model year at 6.1 complaints per run; NHTSA lists 24 recall campaigns for SRX model years 2004–2016.
Which build runs owners report most
A production run is the first 11 characters of the VIN: plant, model year, body and engine. The Cadillac SRX has 640 of them on record. The five runs at the top of this table hold 5% of every SRX complaint on file.
| Production run (VIN 1–11) | Year | Complaints | Involved a crash | Fire |
|---|---|---|---|---|
| 3GYFNBE31FS•••••• | 2015 | — | — | |
| 3GYFNAE34CS•••••• | 2012 | 1 | — | |
| 3GYFNAE39CS•••••• | 2012 | 3 | — | |
| 3GYFNAE38CS•••••• | 2012 | 2 | — | |
| 3GYFNBE33FS•••••• | 2015 | — | — | |
| 3GYFNBE35FS•••••• | 2015 | — | — | |
| 3GYFNCE35DS•••••• | 2013 | — | 1 | |
| 3GYFNBE33ES•••••• | 2014 | 1 | — | |
| 3GYFNBE34FS•••••• | 2015 | 2 | — | |
| 3GYFNCE39DS•••••• | 2013 | 1 | — | |
| 3GYFNBE32FS•••••• | 2015 | 2 | — | |
| 3GYFNEE30ES•••••• | 2014 | — | — |
Each of the other 628 SRX runs has 21 complaints or fewer. ForCar has checked 81 SRX VINs so far, most often 2015, 2014, 2016 builds; 4 of them belong to one of the 12 runs above.
Which model years to check twice
Complaints per production run, so a year that simply sold more does not top the list. On the Cadillac SRX the gap between build years is 4.4×: a 2015 car draws 6.1 complaints per run, a 2009 one 1.4.
| Year | Per run | Complaints | Runs | Crashes |
|---|---|---|---|---|
| 2016 | 160 | 39 | 11 | |
| 2015 | 424 | 69 | 12 | |
| 2014 | 375 | 63 | 16 | |
| 2013 | 369 | 75 | 14 | |
| 2012 | 391 | 73 | 27 | |
| 2011 | 415 | 94 | 16 | |
| 2010 | 425 | 103 | 19 | |
| 2009 | 25 | 18 | 2 | |
| 2008 | 41 | 20 | 6 | |
| 2007 | 43 | 18 | 3 | |
| 2006 | 57 | 21 | 3 | |
| 2005 | 99 | 21 | 7 | |
| 2004 | 182 | 46 | 12 |
Heaviest year here is 2015 at 6.1 complaints per run; lightest is 2009 at 1.4.
What to inspect on this car
One system accounts for 49% of everything Cadillac SRX owners report: Exterior Lighting, 1,469 of 3,006 complaints. Start the pre-purchase inspection there.
| System | Complaints | Involved a crash | Fire |
|---|---|---|---|
| Exterior Lighting | 24 | 2 | |
| Electrical System | 8 | 12 | |
| Unknown Or Other | 8 | 5 | |
| Suspension | 22 | — | |
| Power Train | 14 | — | |
| Service Brakes | 24 | 3 | |
| Engine | 6 | 7 | |
| Steering | 11 | 3 |
Recalls to check against your VIN
NHTSA has 24 recall campaigns on the Cadillac SRX; the 6 below cover build years 2004 to 2016. These are for the model and year; whether one is still open on a given car, only that VIN can tell.
| Campaign | Component | Model years |
|---|---|---|
| 21V473000 | Suspension:rear | 2010–2016 |
| 14V571000 | Suspension:rear | 2010–2015 |
| 14V447000 | Seats:front Assembly:power Adjust | 2010–2012 |
| 07V589000 | Power Train:axle Assembly:axle Shaft:seal | 2005–2007 |
| 14V394000 | Electrical System:ignition | 2004–2006 |
| 26V329000 | Air Bags:frontal:driver Side:inflator Module | 2015–2016 |
21V473000 was opened in 2021 on cars built from 2010: 11 years on the road before the recall.
The SRX against its rivals
The SRX draws 4.7 complaints per production run; the Volkswagen Touareg 1.9 and the Volvo XC70 2.3. That is the highest rate of the 3.
| Model | Complaints | Runs | Per run | Involved a crash |
|---|---|---|---|---|
| Cadillac SRX | 3,006 | 640 | 4.9% | |
| Volkswagen Touareg | 474 | 248 | 2.5% | |
| Volvo XC70 | 259 | 113 | 3.1% |
How serious were they
Of the 3,006 reports on the Cadillac SRX, 4.9% involved a crash against 5.8% across all vehicles, below the norm.
| Outcome | Cadillac SRX | All vehicles |
|---|---|---|
| Complaints filed | 3,006 | 1,115,966 |
| Involved a crash | 148 (4.9%) | 64,194 (5.8%) |
| Involved a fire | 30 (1%) | 26,974 (2.4%) |
| Injuries reported | 171 | 58,013 |
| Deaths reported | 7 | 2,728 |
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How this check works
The file behind this page holds 1,115,966 complaints filed with NHTSA between 1981 and 2026, across 298,921 production runs. The Cadillac SRX share of that is 3,006 complaints over 640 runs, 0.27% of everything on record.
Frequently asked questions
How do I check a Cadillac SRX VIN for free?
Enter the 17 characters above. ForCar matches the first eleven, the production run, against 3,006 NHTSA complaints from 640 SRX runs and 24 recall campaigns. No account, no card.
Which SRX production run has the most complaints?
3GYFNBE31FS, a 2015 build, with 32 complaints. The typical SRX run has 4.7.
Which SRX years have the most complaints?
Per production run, 2015 is heaviest at 6.1 complaints per run and 2009 lightest at 1.4.
Does the SRX get more complaints than the Volkswagen Touareg?
Yes: 4.7 complaints per production run for the SRX against 1.9 for the Volkswagen Touareg.
How many SRX complaints involve a crash?
4.9% of 3,006 reports, against 5.8% across all vehicles; 30 involved a fire.
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