The most-reported IS run is JTHBE1D29E5 (2014 builds) with 5 complaints, 3.8× the typical run. Fuel/propulsion system problems make up 24% of reports; 2020 is the worst model year at 2 complaints per run; NHTSA lists 21 recall campaigns for IS model years 2006–2022.
Which build runs owners report most
A production run is the first 11 characters of the VIN: plant, model year, body and engine. The Lexus IS has 36 of them on record. The five runs at the top of this table hold 32% of every IS complaint on file.
| Production run (VIN 1–11) | Year | Complaints | Involved a crash | Fire |
|---|---|---|---|---|
| JTHBE1D29E5•••••• | 2014 | — | — | |
| JTHAA1D21L5•••••• | 2020 | — | — | |
| JTHBA1D27H5•••••• | 2017 | — | — | |
| JTHCM1D20H5•••••• | 2017 | — | — | |
| JTHGA1D22L5•••••• | 2020 | — | — | |
| JTHBA1D2XH5•••••• | 2017 | — | — | |
| JTHBF1D29E5•••••• | 2014 | — | — | |
| JTHGZ1B20M5•••••• | 2021 | 1 | — | |
| JTHBF1D25E5•••••• | 2014 | — | — | |
| JTHCF1D25E5•••••• | 2014 | — | — | |
| JTHBF1D27E5•••••• | 2014 | 1 | — | |
| JTHCF1D25F5•••••• | 2015 | — | — |
Each of the other 24 IS runs has 1 complaint or fewer. ForCar has checked 263 IS VINs so far, most often 2025, 2023, 2014 builds; 5 of them belong to one of the 12 runs above.
Which model years to check twice
Complaints per production run, so a year that simply sold more does not top the list. On the Lexus IS the gap between build years is 2×: a 2020 car draws 2 complaints per run, a 2015 one 1.
| Year | Per run | Complaints | Runs | Crashes |
|---|---|---|---|---|
| 2020 | 6 | 3 | — | |
| 2018 | 3 | 3 | — | |
| 2017 | 11 | 7 | — | |
| 2015 | 9 | 9 | — | |
| 2014 | 12 | 8 | 1 |
Heaviest year here is 2020 at 2 complaints per run; lightest is 2015 at 1.
What to inspect on this car
One system accounts for 24% of everything Lexus IS owners report: Fuel/propulsion System, 13 of 47 complaints. Start the pre-purchase inspection there.
| System | Complaints | Involved a crash | Fire |
|---|---|---|---|
| Fuel/propulsion System | — | — | |
| Unknown Or Other | 1 | — | |
| Engine | — | — | |
| Electrical System | — | — | |
| Steering | — | — | |
| Structure | — | — | |
| Air Bags | 1 | — | |
| Visibility/wiper | — | — |
Recalls to check against your VIN
NHTSA has 21 recall campaigns on the Lexus IS; the 6 below cover build years 2006 to 2015. These are for the model and year; whether one is still open on a given car, only that VIN can tell.
| Campaign | Component | Model years |
|---|---|---|
| 19V741000 | Air Bags:frontal:passenger Side:inflator Module | 2006–2015 |
| 18V432000 | Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings | 2006–2014 |
| 13V030000 | Visibility/wiper | 2006–2012 |
| 19V005000 | Air Bags:frontal:passenger Side:inflator Module | 2010–2015 |
| 16V340000 | Air Bags:frontal:passenger Side:inflator Module | 2006–2011 |
| 14V647000 | Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings | 2006–2011 |
19V741000 was opened in 2019 on cars built from 2006: 13 years on the road before the recall.
The IS against its rivals
The IS draws 1.3 complaints per production run; the Acura ILX 1.6. That is the lowest rate of the 2.
| Model | Complaints | Runs | Per run | Involved a crash |
|---|---|---|---|---|
| Lexus IS | 47 | 36 | 4.3% | |
| Acura ILX | 256 | 160 | 8.6% |
How serious were they
Of the 47 reports on the Lexus IS, 4.3% involved a crash against 5.8% across all vehicles, below the norm.
| Outcome | Lexus IS | All vehicles |
|---|---|---|
| Complaints filed | 47 | 1,116,631 |
| Involved a crash | 2 (4.3%) | 64,221 (5.8%) |
| Involved a fire | 0 (0%) | 26,977 (2.4%) |
| Injuries reported | 0 | 58,047 |
| Deaths reported | 0 | 2,728 |
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How this check works
The file behind this page holds 1,116,631 complaints filed with NHTSA between 1981 and 2026, across 299,142 production runs. The Lexus IS share of that is 47 complaints over 36 runs, 0% of everything on record.
Frequently asked questions
How do I check a Lexus IS VIN for free?
Enter the 17 characters above. ForCar matches the first eleven, the production run, against 47 NHTSA complaints from 36 IS runs and 21 recall campaigns. No account, no card.
Which IS production run has the most complaints?
JTHBE1D29E5, a 2014 build, with 5 complaints. The typical IS run has 1.3.
Which IS years have the most complaints?
Per production run, 2020 is heaviest at 2 complaints per run and 2015 lightest at 1.
Does the IS get more complaints than the Acura ILX?
No: 1.3 complaints per production run for the IS against 1.6 for the Acura ILX.
How many IS complaints involve a crash?
4.3% of 47 reports, against 5.8% across all vehicles; 0 involved a fire.
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