The most-reported UX run is JTHX3JBH2L2 (2020 builds) with 1 complaints, 1× the typical run. Service brakes problems make up 18% of reports; 2021 is the worst model year at 1 complaints per run; NHTSA lists 4 recall campaigns for UX model years 2019–2025.
Which build runs owners report most
A production run is the first 11 characters of the VIN: plant, model year, body and engine. The Lexus UX has 9 of them on record. The five runs at the top of this table hold 56% of every UX complaint on file.
| Production run (VIN 1–11) | Year | Complaints | Involved a crash | Fire |
|---|---|---|---|---|
| JTHX3JBH2L2•••••• | 2020 | — | — | |
| JTHX3JBH7L2•••••• | 2020 | 1 | — | |
| JTHX9JBH0L2•••••• | 2020 | 1 | — | |
| JTHR9JBH3L2•••••• | 2020 | — | — | |
| JTHR9JBH8L2•••••• | 2020 | 1 | — | |
| JTHR9JBH6M2•••••• | 2021 | 1 | — | |
| JTHX3JBH3M2•••••• | 2021 | — | — | |
| JTHL9JBH6M2•••••• | 2021 | — | — | |
| JTHX9JBH0M2•••••• | 2021 | — | — |
ForCar has checked 32 UX VINs so far, most often 2021, 2026, 2022 builds; 1 of them belong to one of the 9 runs above.
Which model years to check twice
Complaints per production run, so a year that simply sold more does not top the list. On the Lexus UX the gap between build years is 1×: a 2021 car draws 1 complaints per run, a 2020 one 1.
| Year | Per run | Complaints | Runs | Crashes |
|---|---|---|---|---|
| 2021 | 4 | 4 | 1 | |
| 2020 | 5 | 5 | 3 |
Heaviest year here is 2021 at 1 complaints per run; lightest is 2020 at 1.
What to inspect on this car
One system accounts for 18% of everything Lexus UX owners report: Service Brakes, 2 of 9 complaints. Start the pre-purchase inspection there.
| System | Complaints | Involved a crash | Fire |
|---|---|---|---|
| Service Brakes | 2 | — | |
| Air Bags | 2 | — | |
| Tires | — | — | |
| Power Train | — | — | |
| Electrical System | 1 | — | |
| Vehicle Speed Control | 1 | — | |
| Visibility | — | — | |
| Wheels | — | — |
Recalls to check against your VIN
NHTSA has 4 recall campaigns on the Lexus UX; the 4 below cover build years 2019 to 2025. These are for the model and year; whether one is still open on a given car, only that VIN can tell.
| Campaign | Component | Model years |
|---|---|---|
| 26V341000 | Electrical System: Instrument Cluster/panel | 2025 |
| 24V587000 | Electrical System:wiring | 2025 |
| 20V682000 | Fuel System, Gasoline:delivery:fuel Pump | 2019 |
| 19V544000 | Electronic Stability Control (esc) | 2019 |
26V341000 was opened in 2026 on cars built from 2025: 1 year on the road before the recall.
How serious were they
Of the 9 reports on the Lexus UX, 44.4% involved a crash against 5.8% across all vehicles, above the norm.
| Outcome | Lexus UX | All vehicles |
|---|---|---|
| Complaints filed | 9 | 1,115,966 |
| Involved a crash | 4 (44.4%) | 64,194 (5.8%) |
| Involved a fire | 0 (0%) | 26,974 (2.4%) |
| Injuries reported | 1 | 58,013 |
| Deaths reported | 0 | 2,728 |
Crash-related reports run 666% above the all-vehicle rate.
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How this check works
The file behind this page holds 1,115,966 complaints filed with NHTSA between 1981 and 2026, across 298,921 production runs. The Lexus UX share of that is 9 complaints over 9 runs, 0% of everything on record.
Frequently asked questions
How do I check a Lexus UX VIN for free?
Enter the 17 characters above. ForCar matches the first eleven, the production run, against 9 NHTSA complaints from 9 UX runs and 4 recall campaigns. No account, no card.
Which UX production run has the most complaints?
JTHX3JBH2L2, a 2020 build, with 1 complaints. The typical UX run has 1.
Which UX years have the most complaints?
Per production run, 2021 is heaviest at 1 complaints per run and 2020 lightest at 1.
How many UX complaints involve a crash?
44.4% of 9 reports, against 5.8% across all vehicles; 0 involved a fire.
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