Mazda CX-5 Reliability

Owners filed 2,107 complaints about the CX-5: 2.73 per production run against 3.73 for the market, fewer complaints than most cars. The year to avoid is 2016; the cleanest year old enough to judge is 2020.

NHTSA owner complaints · 2,107 complaints · 2013–2026 · Updated Nov 4, 2026
Quick answer

The 2016 draws 6.33 complaints per run and the 2020 1.5, a 4.2-fold gap within the same model. Half of all complaints arrive by 3 years of age, so 63.8% land after the 3-year basic warranty ends. The system owners report most is Engine, with 501 complaints, typically at 4.5 years.

Mazda CX-5 years to avoid — and the best ones

FIG.01·Mazda CX-5 — complaint rate by model year
Model yearPer runComplaintsRunsEnough history?
20261.41410too new
20251.272822too new
20241.154539too new
20231.946232too new
20221.416546too new
20211.9114777too new
20201.510570yes
20192.45269110yes
20181.9412062yes
20172.9214951yes
20166.3348176yes
20152.2812153yes
20144.5632872yes
20132.8417361yes
ROWS 14·SOURCE NHTSA complaints, grouped by VIN production run

Does the market discount it? In our listings a 2016 CX-5 asks a median $11,000, against $15,495 for a 2017, the next model year: about 29% less, so sellers do price some of the trouble in.

Among the 4 Mazda CX-5 years with enough history, the three to walk away from are 2016, 2014, 2019; the three worth hunting are 2020, 2019, 2014.

When it starts to break

FIG.02·Mazda CX-5 — age at failure
Age at failureComplaintsRunning totalWarranty
0 years26513%covered
1 year23624.6%covered
2 years23536.2%covered
3 years28150%you pay
4 years25362.4%you pay
5 years25975.1%you pay
6 years17883.9%you pay
7 years14591%you pay
8 years10696.2%you pay
9 years4298.3%you pay
10 years2499.5%you pay
11 years499.7%you pay
12 years7100%you pay
ROWS 13·SOURCE NHTSA complaints with incident dates

Basic warranty on this car is 3 years / 36,000 miles. Only 36.2% of reported failures happen inside it — the remaining 63.8% come out of the owner's pocket. Powertrain cover (5 years / 60,000 miles) reaches further, but it only covers the engine and transmission, which account for about 36% of the complaints here.

What actually fails — and at what age

On the Mazda CX-5, the early trouble is Unknown Or Other and Power Train — reported at around 3.8 years, so a car still under warranty is the one to check for it. What waits further out is Engine at 4.5 years — past every basic warranty, and the bill lands on whoever owns the car then.

FIG.03·Mazda CX-5 — what fails and when
SystemComplaintsTypical ageCrashFire
Engine5014.5 yrs134
Electrical System4154.3 yrs149
Unknown Or Other3243.8 yrs181
Power Train2473.6 yrs11—
Exterior Lighting2123.1 yrs1—
Service Brakes2012.8 yrs37—
Visibility/wiper1302.3 yrs—1
Structure1191.7 yrs7—
ROWS 8·SOURCE NHTSA complaints

What else in this class

6 models share the CX-5's vehicle class. Per production run, the Toyota RAV4 draws 2.31, the Jeep Wrangler 4.69 and the Honda CR-V 3.7, against 2.73 for the CX-5.

FIG.05·Mazda CX-5 — rivals in the same class
Same class as the CX-5Complaints on recordRecall campaignsYears built
Toyota RAV49,3321681996–2026
Jeep Wrangler16,4342851986–2026
Honda CR-V15,9482071997–2026
Tesla Model Y3881002020–2026
Nissan Rogue7,253942008–2026
Kia Telluride2,014332020–2026
ROWS 6·SOURCE NHTSA complaints and recall campaigns

The table shows totals on record; the rates per production run are in the sentence above.

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Frequently asked questions

Is the Mazda CX-5 reliable?

By complaints per production run it is better than typical: 2.73 against 3.73 for the average car, and in the middle of its class rivals.

Which CX-5 years should you avoid?

By complaints per production run, 2016, 2014, 2019. The cleanest years old enough to judge are 2020, 2019, 2014. Years newer than 6 are left out: complaints keep arriving for years after a car is sold.

When do CX-5 problems usually start?

Half of all complaints arrive by 3 years of age. The most reported system is Engine, typically at 4.5 years, followed by Electrical System.

Will the warranty cover CX-5 problems?

Mostly not: basic cover is 3 years / 36,000 miles, and only 36.2% of reported failures fall inside it. Powertrain cover lasts longer, but engine and transmission make up about 36% of the complaints here.

Is the CX-5 more reliable than the Toyota RAV4?

No: 2.73 complaints per production run for the CX-5 against 2.31 for the Toyota RAV4.

Complaint records from NHTSA, grouped by VIN production run (characters 1–11). Rates, age-at-failure and warranty coverage computed by ForCar. Model years newer than 6 years are excluded from rankings — complaints accumulate for a decade (how we measure). Last updated Nov 2026. — ForCar Reviewed by , founder of ForCar.
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