Chrysler owners have filed 29,734 complaints with NHTSA across 41 models. On average the car was 5.33 years old when the problem happened, and 36.0% of reports fall inside the first three years — while the factory warranty was still running.
What breaks on Chrysler
The systems Chrysler owners report most, and how often each failure ended in a crash.
| System | Complaints | Share of Chrysler | Ended in a crash |
|---|---|---|---|
| Electrical System | 11.1% | 0.8% | |
| Power Train | 9.2% | 3.7% | |
| Air Bags | 7.2% | 22.5% | |
| Engine | 5.8% | 0.7% | |
| Engine And Engine Cooling | 4.8% | 0.6% | |
| Structure | 4.3% | 1.4% | |
| Unknown Or Other | 4.1% | 1.9% | |
| Steering | 3.4% | 4.3% |
When Chrysler problems show up
| Measure | Value | What it means |
|---|---|---|
| Average age at failure | 5.33 years | How old the car was when the problem happened |
| Reported inside 3 years | 36.0% | Share of complaints filed while the factory warranty was likely still running |
| Complaints describing a crash | 1,480 | Of 29,734 total |
| Complaints describing a fire | 656 | Of 29,734 total |
A low average age does not automatically mean a fragile car: a brand with a young fleet on the road will always skew early. Read it next to the share reported inside three years.
Which Chrysler models draw the most complaints
Volume follows sales, so a bestseller will always top this list. The columns worth reading are age at failure and how many reports ended in a crash.
| Model | Complaints | Share of Chrysler | Avg age at failure | Crashes |
|---|---|---|---|---|
| PACIFICA | 20.9% | 5.2 yrs | 183 | |
| 300 | 15.1% | 6.0 yrs | 224 | |
| 200 | 12.8% | 3.7 yrs | 182 | |
| TOWN AND COUNTRY | 12.7% | 4.9 yrs | 84 | |
| SEBRING | 7.5% | 5.1 yrs | 234 | |
| PT CRUISER | 6.7% | 5.5 yrs | 148 | |
| CONCORDE | 5.8% | 4.9 yrs | 109 | |
| 300C | 3.5% | 8.3 yrs | 18 | |
| LHS | 2.5% | 5.5 yrs | 60 | |
| CIRRUS | 2.1% | 4.3 yrs | 68 | |
| NEW YORKER | 1.7% | 5.7 yrs | 27 | |
| LEBARON | 1.6% | 5.7 yrs | 50 | |
| CROSSFIRE | 1.1% | 8.3 yrs | 4 | |
| IMPERIAL | 0.7% | 9.5 yrs | 9 | |
| ASPEN | 0.7% | 7.5 yrs | 16 |
Chrysler complaints by model year
A bad generation shows up here as a block of years, not as a single spike. Recent years look quiet simply because those cars are young and still under warranty.
| Model year | Complaints | Crashes | Fires |
|---|---|---|---|
| 2026 | — | — | |
| 2025 | 3 | — | |
| 2024 | 2 | — | |
| 2023 | 5 | — | |
| 2022 | 9 | 2 | |
| 2021 | 11 | 1 | |
| 2020 | 7 | 4 | |
| 2019 | 15 | 3 | |
| 2018 | 31 | 14 | |
| 2017 | 46 | 9 | |
| 2016 | 40 | 12 | |
| 2015 | 110 | 23 | |
| 2014 | 52 | 22 | |
| 2013 | 51 | 27 | |
| 2012 | 55 | 49 | |
| 2011 | 26 | 22 | |
| 2010 | 21 | 11 | |
| 2009 | 13 | 4 | |
| 2008 | 67 | 25 | |
| 2007 | 66 | 45 | |
| 2006 | 97 | 26 | |
| 2005 | 91 | 39 | |
| 2004 | 74 | 60 | |
| 2003 | 23 | 13 | |
| 2002 | 51 | 37 |
What Chrysler owners report
Grouped by the system owners named. Open any row for the full reports, in their own words — one per model so the same fault does not repeat.
Electrical System 3,288 Read
We were involved in a small fender bender accident, and the car caught on fire. It started with the dashboard, and it spread to the rest of the vehicle. The car ended up burnt to a crisp. Nothing salvageable
The contact owns a 2008 chrysler 300. While driving 25 mph, the vehicle stalled without warning and crashed into a curb. The contact then noticed smoke coming from the passenger side of the vehicle under the hood. The contact also smelled a burning odor within the cabin of the vehicle. The fire department was contacted. The hood was opened and an off duty fireman was able to extinguish flames coming from the alternator. A police report was not filed. The vehicle was not towed. The contact stated that the vehicle remained at the scene awaiting the insurance company to make arrangements to have it towed to jeep chrysler dodge ram fiat of ontario (located at 1202 auto center dr, ontario, ca 91761, (909) 906-7097) for diagnostic testing. The vehicle was not repaired. The manufacturer was contacted and opened case number: 35164546. The approximate failure mileage was 120,334. *dt
The contact owns a 2013 chrysler town and country. While driving approximately 15 mph downhill, the vehicle started smoking and slid on a patch of black ice. The vehicle crashed into a phone pole. The contact stated that the driver and the passengers exited the vehicle before the vehicle exploded. The fire was extinguished by the fire department. The driver and the front seat passenger were injured and required medical attention. A police report was filed. The vehicle was towed to a salvage yard where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 14V234000 (electrical system). The approximate failure mileage was 3,000
Power Train 2,746 Read
This vehicle quit driving and you can move it. Confirmed bad transmission. I bought it this way from the insurance company because it bounced off a concrete barrier. I suspect this happened when the transmission failed. Unsure of a police report due to it happening to the previous owner
Power train failure - transmission pump failed- lost power- resulting in wreck with my two young children in the car. This year and make is involved in a recall , but not my VIN per this website. Have read 100 other instances that are exactly like mine
8/30 put the car in park and stepped out. The car goes rolling backwards down the street with my daughter in it screaming bloody murder. Luckily my driver door was open. It caught my neighbors car and jarred my door backwards forcing the car to veer to the left avoiding a street where cars fly up and down frequently. (savannah was feet away from either going into traffic or into the back of someone's house. We are extremely lucky nothing happened other than damages to a couple of vehicles). My car door doesn't shut properly and is unsafe to drive. I find out this is the same shifter that has allegedly been tied to a famous man's death and hundreds of other accidents. Verified with fca my car was defected
Air Bags 2,139 Read
The contact owns a 2016 chrysler 200. While driving 5 mph, the contact crashed into another vehicle. None of the air bags deployed. The contact noticed smoke coming from the engine compartment. The contact's insurance company had the vehicle towed to hinsey's wrecker services (located at 2416 cass st, fort wayne, in 46808; (260) 483-4913). Afterwards, the vehicle was taken to an unknown dealer. A police report was filed. The contact sustained a contusion of the neck, finger, and chest wall, an abrasion of the left thumb, and a paresthesia of the upper extremity. Medical attention was required. The manufacturer was not contacted. The approximate failure mileage was 10,825...updated 10/18/17 *bf updated 10/30/2017
The contact owned a 2009 chrysler pt cruiser. The contact stated that the vehicle was involved in a side impact collision at 35 mph. The air bags did not deploy. The vehicle was towed to a salvage yard where it caught fire. The fire was extinguished by the towing company. The vehicle was destroyed. A police report was filed. There were two injuries, one of which required medical attention. The contact suffered neck, shoulder, and head pain. The child occupant suffered from a bruised foot. The manufacturer was not notified. The failure mileage was approximately 59,000
The contact owned a 2005 chrysler sebring. The contact stated that while driving at approximately 40 mph, the vehicle spun out of control and crashed into a guard rail and caught on fire. The fire department extinguished the fire. The air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was towed and the vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 123,000...updated 03/22/16 *bf consumer stated he never received any recall information regarding the problems with steering mechanism. Updated 6/14/18
Engine 1,716 Read
The contact owns a 2011 chrysler 200. The contact stated that while approaching an intersection without warning smoke appeared under the hood. The contact got out the vehicle turn the vehicle off and back on however failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the contact's residence. No dealer was contacted. The manufacturer was made aware of the failure but no further assistance was taken. The failure mileage was approximately 183,790
The contact owns a 2012 Chrysler 300. The contact stated that while driving at 65 MPH, the temperature gauge had independently increased levels. The contact managed to pull over to the shoulder of the road and was able to restart the vehicle as a temporary repair. The contact stated that while driving at an undisclosed speed, white smoke had leaked through the air vent into the interior cabin before independently shifting the gear into neutral. In addition, a fire had started from under the hood of the vehicle. No warning lights illuminated. The contact stated that a couple of nearby pedestrians attempted to extinguish the fire, but were unsuccessful due to the size of the fire. The contact had COPD, which was impacted during the failure, and medical attention was sought for a heart-related issue. The fire department arrived on the scene to extinguish the fire. A report was filed; however, it was unclear if either the local Fire department or Police department had filed the report. The vehicle was towed to a local tow lot, where it remained and was declared a total loss. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000
The contact owned a 2013 Chrysler Town & Country. The contact stated that while driving approximately 25 MPH he started to smell an odor of something burning in the vehicle cabin. The contact stated that he parked at his residence and the burning smell was much stronger on the outside. The contact opened the hood and smelled the burning odor but saw no smoke. The contact stated no warning light was illuminated. The contact entered his residence and then noticed that a fire had started on the passenger side of the vehicle in the engine compartment. The fire department was called and extinguished the fire with water. The police were also on the scene. A fire report was filed. The vehicle was towed to an impound lot and later the contact's insurance provider declared the vehicle a total loss. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000
Engine And Engine Cooling 1,416 Read
In august of 2003. My chrysler concorde failed due to a faulty tensioner, 66,000 miles. This caused engine damage(valves bent, etc..) engine rebuilt cost $2500. On september 6th 2004 82,000 miles, I was driving my car to get food. Approximately 1 mile or less from my home, my car died. Oil was sludgy when viewing it through oil entrance on engine. Awaiting repair estimates from repair shop
The contact owns a 2012 Chrysler Town and Country. The contact stated that while driving 70 MPH, the A/C was blowing out hot air. The contact stated that smoke began emanating from the engine compartment and the vehicle started smoking and it caught fire. The vehicle was steered to the side of the road where the hood was opened and the fire was out by a passenger. The vehicle was then towed to an independent mechanic where it was diagnosed that the engine and engine cooling system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue but stated that the parts to complete the repair have been discontinued. The failure mileage was approximately 80,000
The contact owns a 2010 chrysler sebring. The contact stated that the vehicle was parked when she noticed that a fire had erupted from the interior of the vehicle. The fire department was called and advised that the fire began on the front passenger side of the vehicle but could not determine the exact cause of the failure. The vehicle was not inspected for the failure nor repaired. The current and failure mileages were 59,000
Structure 1,273 Read
09/17/23 Was driving 65mph, car was slowing Down in front of me and turned cruise control off. Immediately car started stalling. Was in middle lane with cars on both sides. Turned on flashers and no power in gas pedal. At about 30mph, was struck from behind by Jeep! Third car behind struck Jeep and Jeep struck me again. There were injuries and a death. My car was towed. 10/02/23; Now car is in body shop. Contacted Chrysler, they inspected car, but did not drive it. 10/12/23 Just received email stating that they found no problem. They stated that they are not responsible as they found no evidence of manufacturing defect or recall having contributed to this accident. Insurance companies and police are still investigating
My vehicle was involved in a hit a run, and the part I need has been on backorder with chrysler for several months. I can still drive the vehicle, but it has been deemed unsafe for road use. I cannot fix the car until this part is available, and I can't get a car through insurance for more than 30 day. Could you guys push chrysler to make this part at a faster rate, there are over 600 backorders on this part with many angry customer eagerly waiting for it. The new part number is 68376692aa
The contact owns a 2006 chrysler 300. While making a left turn, the rear driver side door of the contact's vehicle was struck by another vehicle. The driver and passenger side air bags deployed. The vehicle was towed. A police report was filed. The contact received neck and back injuries, which required medical attention. The dealer repaired the electrical system. The vehicle was damaged on the rear driver side, the front windshield fractured, the seat belts failed, and the rear driver side tire blew out. The body damage was not repaired. The contact stated that the vehicle was included in NHTSA campaign numbers: 15V313000 and 16V352000 (air bags); however, the VIN tool confirmed that the part was not available for the recall repair. The manufacturer was not made aware of the failures. The VIN was invalid. The approximate failure mileage was 65,000
Unknown Or Other 1,232 Read
My daughter's 2006 pt cruiser was involved in a minor fender bender in a walmart parking lot. Her car was struck on the left front bumper from a 90 degree angle. Neither vehicle could have been going more than 15 mph. The impact knocked the front bumper loose, pushed in the grill, and buckled the hood slightly on the pt cruiser. It did not catch the fender as the left front headlight lens assembly was not broken. Within a few seconds of the impact, my daughter sighted flames in the engine compartment which were visible underneath the buckled hood. She and her passenger immediately gathered their personal belongings and exited the car. Both my daughter and the other driver called 911 but even with the fire department 300 yards away, the fire destroyed the vehicle. What should have been a $1500 bumper replacement and body shop job resulted in a totaled vehicle due to the fire. The police did not cite either driver
Vehicle Year/Make/Model: 2023 Chrysler Pacifica Plug-In HybridVIN Number: [XXX] Current Mileage: 51,607 miles Incident Summary: While attempting to bring the vehicle to a complete stop in front of a Subway restaurant in Old Town, the vehicle failed to decelerate upon braking. Instead, it lunged forward unexpectedly without driver input and collided with the building structure. The check engine light did not illuminate until after the collision occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2016 T & C was parked on an incline when about 5 minutes after I exited the vehicle, it began to roll backwards. Van was in park and off. It rolled back and hit a church sign which stopped it from going over a steep bank and into traffic on Route 29 near Gretna, Va. Extensive damage to sign as well as probably total loss of my van. This happened on 10/2/2025 at 11:00 AM
Steering 1,023 Read
On December 28, 2024 my family and I were in a crash with our Pacifica van. In a gradual left turn at approximately 40 mph, the van slowly drifted to the right. I slowly corrected to the left with no affect. After slightly more left correct, the van cut hard left and crashed head into a concrete wall on the opposite side of the roadway. The steering correction inputs should not have resulted in such a hard left turn. The drift to the right should not have occurred and I was not able to correct for some reason. The vehicle was inspected by insurance and totaled. No other inspections were completed to my knowledge. There were no issues or warnings of a potential problem. We did suspect the lane keep assist system could have caused an over correction but have no way to confirm that
Steering has felt "sticky" for about a week. It is difficult to turn the steering wheel at all, and it would get stuck in certain positions so I physically couldn't turn or change directions. The problem wasn't too bad at first, but then got extremely bad as of 08/07/2019. Steering was almost impossible, and the steering wheel would get stuck n almost every turn, making driving almost impossible, and very dangerous. As of 08/09/2019, the steering wheel is almost constantly stuck, and requires extreme force, or slamming on the brakes to turn or change directions at all. Even slight turns are difficult and dangerous. The car is now completely unsafe to drive, and has swerved off the road several times, and even scraped a divider because the steering wheel was locked into place and couldn't be corrected. These were all while driving, driving on the highway, steering was slightly easier. But that is where the crash with the divider happened. Driving on city streets was more difficult because there are more turns and they are sharper. This is now completely impossible. When the car is stationary, or in park, the steering wheel is locked in place and can't be turned
During driving in the rain the battery light comes on the steering wheel locks into place then after complete stop steering is back. The check engine light comes on and the thermostat rises to the maximum then that light comes on. Then after 5min or so temp goes back down both engine and temp lights go off but battery light stays on until car is turned off. This only happens when it's heavily raining
Unverified owner reports filed with NHTSA. Percentages are shares of all 29,734 Chrysler complaints.
Chrysler against the rest
| Measure | Where Chrysler sits | Out of |
|---|---|---|
| By complaint volume | #10 | 29 brands with 3,000+ complaints |
| By age at failure (later is better) | #19 | 29 brands |
| Complaints ending in a crash | 5% | across all 29,734 reports |
Ranking by volume says more about how many cars a brand sells than about how they hold up. Age at failure is the fairer of the two.
Compare Chrysler with the rest
Chrysler problems by model
22 Chrysler models have owner complaints on file. Pick one for its worst years, failing systems and what owners actually wrote. Another 19 Chrysler models have no complaints on record at all.
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
- What the car is worth given what tends to fail on it
- The original window sticker and factory options
- Full research report as a PDF for the pre-purchase inspection
- No ads, on every page
- No ads, no tracking — and much more
How we count
Every figure here comes from complaints owners filed with NHTSA — 1,100,006 of them, covering 1,982 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Frequently asked questions
How reliable is Chrysler?
Owners have filed 29,734 complaints across 41 Chrysler models. On its own that number reflects how many Chrysler cars are on the road — compare the average age at failure (5.33 years) instead.
What breaks most often on a Chrysler?
The most reported system is Electrical System with 3,288 complaints.
Do Chrysler problems show up under warranty?
36.0% of Chrysler complaints describe something that happened in the first three years, while the factory warranty was likely still running.
Which Chrysler model has the most complaints?
See the model list above — each card shows its complaint count, and the model page breaks it down by year and by system.