Owners have filed 120 complaints on the Infiniti QX80, covering 2014–2026. The system named most often is Electrical System (25 reports). Worst years by volume: 2019, 2015, 2014; cleanest: 2022, 2023, 2024. 4 reports describe a crash. On average the car was 3.8 years old when the problem happened.
What breaks on Infiniti QX80
Grouped by the system owners named — percentages are shares of all 120 QX80 complaints. Open any row for the full reports in owners' own words.
Electrical System 25 Read
Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (for example, did show…
What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system. The entire A/V unit was replaced on August 1, 2025, yet the…
Summary: Recurring weak/no-start condition due to low battery voltage despite new battery replacement. Charging system (VVCS) fails to adequately maintain battery charge on normal driving patterns. -Purchased certified pre-owned vehicle Dec 2024. -Began experiencing weak battery (weak or no starts) approximately Jul…
Air Bags 14 Read
A lady driving a Honda Fit pulled out in front of my wife while she was driving her Infinity QX80. My wife was driving about 40-45 MPH at the time of the crash. The driver at fault in the Honda Fit I noticed all air bags deployed. My wife's QX80 had none of the air bags deployed. The officers at the scene were shocked…
The contact owns a 2018 infiniti qx80. While driving approximately 38-40 mph, the driver of an oncoming vehicle failed to yield the right of way and crashed into the driver's side door and driver's side front fender of the contact's vehicle. The driver's frontal air bag deployed; however, the side curtain air bags…
My vehicle is one oil change past the bumper to bumper warranty or 4000 miles. Air bag light is on. My regular mechanic took to dealer. Dealer said they see this problem all the time. Told us that in an accident the bags would not deploy and repair is more than $5000! We contacted Nissan north America. Extremely rude…
Engine 10 Read
This car has the SAME issue as explained in NHTSA Bulletin ITB17-008c for 2017-2018 year Infiniti QX80's but Infiniti will not diagnose and fix. Instead they are seeking nearly $4k in repair work. The torque converter should last up to 200k miles and my car started having this issue around 65k miles. Ive escalated to…
While in motion on a highway on the way to our summer vacation, our brand new infiniti qx80 started smoking from under the hood and the air conditioner went out. After having the car towed back to the dealership (and getting a taxi to take us to a rental car place) we were told that the vehicle had come from the…
Returning home from a trip to birmingham, al on sunday apr 29th, 2018 and noticed the air was no longer cooling in the car. Made an appointment with infiniti to take the car in to be checked out on monday apr 30. Upon getting car checked out was told that a rock allegedly went through the grill, some how missed all…
Service Brakes 8 Read
I was driving down back street and applied brakes due to a stop sign ahead of me and my vehicle did not stop. I was in total shock at the time of the accident and could not believe I rear ended another vehicle. The date of the accident was 2/9/2018. After speaking with two of my other friends weeks later. My friend…
Many times when I am using pro pilot assist it does not brake to point when it is inches of crashing into car in front, I manually have to apply brakes. In addition while being in full automatic mode (hands free mode) it turns off lane keeping assist completely where if the driver was not Able to make split second…
The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake is applied by the…
Fuel/propulsion System 8 Read
What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel Rail/ System Pressure too low How was your safety or the safety of others put at risk? Car engine could stall and increasing the risk of a crash Has the problem been reproduced or confirmed by a dealer or…
Fuel gauge erratically and inaccurately showing different levels of fuel- sometimes full, empty or anywhere in between. Potential risk of running out of gas and not knowing. Recalls are listed for other vehicle model years but not this one. No warning messages appear on dashboard. First noticed the problem Feb 2025…
I have been noticing intermittent gasoline smell outside of vehicle. It has been smelling stronger and more often so I decided to inspect it for the second. I removed the carpet and fuel pump cover and discovered the fuel pump is leaking gas. Now I cannot drive vehicle due to gasoline leaking every time the ignition…
Fuel System 7 Read
The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer…
The contact owns a 2016 Infiniti QX80. The contact stated while the vehicle was parked in the garage, there was an abnormally strong fuel odor inside the garage. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and informed…
The contact owns a 2015 infiniti qx80. The contact stated that while accelerating from a stop sign, there was an abnormal sound coming from the vehicle. The contact veered to the shoulder of the roadway to inspect the vehicle but found no issues. The contact drove the vehicle to an independent mechanic to be…
Power Train 6 Read
This is a 2021 Vehicle, and beginning in April of 2022, I have been telling my dealer that there is something wrong, but they haven't been able to fix it. When I am driving, there are times when the car will fail to accelerate. Also at times it feels like I have been rear ended and the car lurches. I have said this is…
This is a very common and well-known issue with 2017 Infiniti QX 80 Vin number [XXX] The car RPMs flutter between 1000 RPMs to 2500 RPMs due to the TCM and EC M/ECU TCU failure to the transmission causing terrible gas mileage vehicle stalls in traffic which can cause accidents and has happened over 10 times to me I…
Vehicle will not shift pass 3rd gear. Valve body issue, diagnosed by dealership. Many of the same model have the same problem. Vehicles have very low mileage with a problem like this. Dealer refuses to replace part or compensate. Vehicle poses a potential safety issue on the road
Vehicle Speed Control 5 Read
I have been saying that my vehicle is a safety hazard since April 2022. I have had it to the dealer 4x since then in addition to opening up several cases with Inifiniti Customer Service, but nobody has been able to protect my family and I and remedy the situation. At times the vehicle will not accelerate even when I…
The cruise control is very abrupted when engaging the resume feature. The cruise will cause the transmission to downshift and engine to rev above 5000 rpms for just a couple of mph speed increase. I believe this a design flaw that could cause a driver to lose control of the car
The cruise control does not work going down a hill. It works on a level road. It works going up a hill. I set it at say 50 mph on us route 30, boswell, pa going down a hill and without applying the brakes the vehicle would be going 60 mph at the bottom of the hill. This is dangerous. Dealer told me not to use the…
QX80 years to avoid — and the clean ones
Complaints per model year. More reports usually means more cars on the road as well as more trouble, so read the crash and fire columns alongside the count.
| Model year | Complaints | Top system | Crashes | Fires |
|---|---|---|---|---|
| 2026 | Forward Collision Avoidance,back Over Prevention | — | — | |
| 2025 | Air Bags | 1 | — | |
| 2024 | Electrical System | — | — | |
| 2023 | Electrical System,unknown Or Other,forward Collision Avoidance | — | — | |
| 2022 | Electrical System,back Over Prevention | — | — | |
| 2021 | Exterior Lighting | — | — | |
| 2020 | Forward Collision Avoidance | — | — | |
| 2019 | Electrical System | — | — | |
| 2018 | Air Bags | 1 | — | |
| 2017 | Air Bags | 1 | — | |
| 2016 | Air Bags | — | — | |
| 2015 | Air Bags | 1 | — | |
| 2014 | Air Bags | — | — |
The same model year, different builds
Every complaint carries the first 11 characters of the VIN — plant, year, body and engine. That is a production series, and complaints are spread across them very unevenly.
| Measure | Value |
|---|---|
| Distinct production series | 92 |
| Average complaints per series | 1.3 |
| Worst single series | 4 complaints |
| Average age at failure | 3.8 years |
A model average of 1.3 hides a worst series at 4. Enter a VIN above to see the numbers for that exact build instead of the model as a whole.
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
- What the car is worth given what tends to fail on it
- The original window sticker and factory options
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How we count
Every figure here comes from complaints owners filed with NHTSA — 1,100,006 of them, covering 1,982 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Frequently asked questions
What are the worst years for the QX80?
By complaint volume, 2019, 2015, 2014 drew the most owner reports. Bear in mind that popular years put more cars on the road, so check the crash and fire columns too.
Which QX80 years are the cleanest?
2022, 2023, 2024 have the fewest complaints on file. For recent years that can simply mean the cars are young.
How many complaints does the Infiniti QX80 have?
120 owner complaints filed with NHTSA, covering 2014–2026. Of those, 4 describe a crash and 0 a fire.
Are these complaints verified?
No. They are unverified reports from owners. NHTSA publishes them as filed and investigates only a fraction. The value is in the pattern, not in any single report.
Can I check complaints for one specific car?
Yes — enter its VIN above. We match the first 11 characters, which identify the plant, year, body and engine, so you get complaints on that exact production series rather than the whole model.