Infiniti QX80 Reliability

Owners filed 126 complaints about the QX80: 1.31 per production run against 3.73 for the market, fewer complaints than most cars. The year to avoid is 2019; the cleanest year old enough to judge is 2014.

NHTSA owner complaints · 126 complaints · 2014–2026 · Updated Nov 4, 2026
Quick answer

Half of all complaints arrive by 3 years of age, so 48.4% land after the 4-year basic warranty ends. The system owners report most is Electrical System, with 26 complaints, typically at 3.6 years.

Infiniti QX80 years to avoid — and the best ones

FIG.01·Infiniti QX80 — complaint rate by model year
Model yearPer runComplaintsRunsEnough history?
2025188too new
20211.475too new
20201.265yes
20191.542013yes
20181.2997yes
20171.331612yes
20161.361511yes
20151.51812yes
20141.191916yes
ROWS 9·SOURCE NHTSA complaints, grouped by VIN production run

Does the market discount it? In our listings a 2019 QX80 asks a median $18,500, against $18,500 for a 2020, the next model year: about the same, so the price shows no discount for its complaint record.

Among the 4 Infiniti QX80 years with enough history, the three to walk away from are 2019, 2015, 2017; the three worth hunting are 2014, 2017, 2015.

When it starts to break

FIG.02·Infiniti QX80 — age at failure
Age at failureComplaintsRunning totalWarranty
0 years1713.9%covered
1 year2332.8%covered
2 years1141.8%covered
3 years1251.6%covered
4 years656.6%you pay
5 years1064.8%you pay
6 years1476.2%you pay
7 years681.1%you pay
8 years988.5%you pay
9 years995.9%you pay
10 years297.5%you pay
11 years299.2%you pay
12 years1100%you pay
ROWS 13·SOURCE NHTSA complaints with incident dates

Basic warranty on this car is 4 years / 50,000 miles. Only 51.6% of reported failures happen inside it — the remaining 48.4% come out of the owner's pocket. Powertrain cover (6 years / 70,000 miles) reaches further, but it only covers the engine and transmission, which account for about 14% of the complaints here.

What actually fails — and at what age

On the Infiniti QX80, the early trouble is Electrical System and Unknown Or Other — reported at around 3.6 years, so a car still under warranty is the one to check for it. What waits further out is Engine at 5.1 years — past every basic warranty, and the bill lands on whoever owns the car then.

FIG.03·Infiniti QX80 — what fails and when
SystemComplaintsTypical ageCrashFire
Electrical System263.6 yrs——
Unknown Or Other243 yrs——
Engine185.1 yrs——
Air Bags175.1 yrs3—
Fuel/propulsion System154.6 yrs——
Service Brakes143 yrs1—
Vehicle Speed Control91.1 yrs——
Forward Collision Avoidance93.4 yrs——
ROWS 8·SOURCE NHTSA complaints

What else in this class

6 models share the QX80's vehicle class. Per production run, the Toyota Highlander draws 2.94, the Jeep Grand Cherokee 5.34 and the Ford Explorer 5.04, against 1.31 for the QX80. That is the fewest complaints of the group.

FIG.05·Infiniti QX80 — rivals in the same class
Same class as the QX80Complaints on recordRecall campaignsYears built
Toyota Highlander5,8311282001–2026
Jeep Grand Cherokee34,1303351993–2026
Ford Explorer37,4453901991–2026
BMW X52,9821982000–2026
Cadillac Escalade2,0201291999–2026
Hyundai Palisade2,347332020–2026
ROWS 6·SOURCE NHTSA complaints and recall campaigns

The table shows totals on record; the rates per production run are in the sentence above.

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Frequently asked questions

Is the Infiniti QX80 reliable?

By complaints per production run it is better than typical: 1.31 against 3.73 for the average car, and fewer than each of the 3 class rivals we compared.

Which QX80 years should you avoid?

By complaints per production run, 2019, 2015, 2017. The cleanest years old enough to judge are 2014, 2017, 2015. Years newer than 6 are left out: complaints keep arriving for years after a car is sold.

When do QX80 problems usually start?

Half of all complaints arrive by 3 years of age. The most reported system is Electrical System, typically at 3.6 years, followed by Unknown Or Other.

Will the warranty cover QX80 problems?

Mostly yes: basic cover is 4 years / 50,000 miles, and 51.6% of reported failures fall inside it. Powertrain cover lasts longer, but engine and transmission make up about 14% of the complaints here.

Is the QX80 more reliable than the Toyota Highlander?

Yes: 1.31 complaints per production run for the QX80 against 2.94 for the Toyota Highlander.

Complaint records from NHTSA, grouped by VIN production run (characters 1–11). Rates, age-at-failure and warranty coverage computed by ForCar. Model years newer than 6 years are excluded from rankings — complaints accumulate for a decade (how we measure). Last updated Nov 2026. — ForCar Reviewed by , founder of ForCar.
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