Jaguar owners have filed 2,007 complaints with NHTSA across 22 models. On average the car was 5.98 years old when the problem happened, and 28.5% of reports fall inside the first three years — while the factory warranty was still running.
What breaks on Jaguar
The systems Jaguar owners report most, and how often each failure ended in a crash.
| System | Complaints | Share of Jaguar | Ended in a crash |
|---|---|---|---|
| Electrical System | 9.9% | 0.5% | |
| Power Train | 8.6% | 4% | |
| Fuel/Propulsion System | 6% | 0.8% | |
| Air Bags | 6% | 23.3% | |
| Engine And Engine Cooling | 5.9% | 1.7% | |
| Vehicle Speed Control | 5.4% | 27.5% | |
| Fuel System, Gasoline | 4.8% | 1% | |
| Suspension | 4.1% | 4.9% |
When Jaguar problems show up
| Measure | Value | What it means |
|---|---|---|
| Average age at failure | 5.98 years | How old the car was when the problem happened |
| Reported inside 3 years | 28.5% | Share of complaints filed while the factory warranty was likely still running |
| Complaints describing a crash | 156 | Of 2,007 total |
| Complaints describing a fire | 56 | Of 2,007 total |
A low average age does not automatically mean a fragile car: a brand with a young fleet on the road will always skew early. Read it next to the share reported inside three years.
Which Jaguar models draw the most complaints
Volume follows sales, so a bestseller will always top this list. The columns worth reading are age at failure and how many reports ended in a crash.
| Model | Complaints | Share of Jaguar | Avg age at failure | Crashes |
|---|---|---|---|---|
| S-TYPE | 19.4% | 6.5 yrs | 42 | |
| XF | 17.8% | 5.8 yrs | 11 | |
| X-TYPE | 12.7% | 4.9 yrs | 37 | |
| I-PACE | 10.6% | 4.5 yrs | 3 | |
| XJ8 | 7.3% | 7.1 yrs | 13 | |
| F-PACE | 5.4% | 4.7 yrs | 11 | |
| XJ6 | 5% | 9.8 yrs | 14 | |
| XK8 | 4.9% | 6.9 yrs | 5 | |
| XJS | 2.9% | 9.9 yrs | 3 | |
| XJ | 2.5% | 7.0 yrs | 4 | |
| VANDEN PLAS | 1.9% | 7.8 yrs | 4 | |
| XE | 1.7% | 4.5 yrs | 4 | |
| F-TYPE | 1.6% | 3.9 yrs | 1 | |
| XK | 1.6% | 5.4 yrs | 1 | |
| XJR | 1.2% | 7.1 yrs | 1 |
Jaguar complaints by model year
A bad generation shows up here as a block of years, not as a single spike. Recent years look quiet simply because those cars are young and still under warranty.
| Model year | Complaints | Crashes | Fires |
|---|---|---|---|
| 2024 | — | — | |
| 2023 | — | — | |
| 2022 | — | — | |
| 2021 | — | — | |
| 2020 | 1 | 1 | |
| 2019 | 7 | 5 | |
| 2018 | 4 | 3 | |
| 2017 | 8 | 3 | |
| 2016 | 2 | — | |
| 2015 | — | 2 | |
| 2014 | — | 3 | |
| 2013 | 3 | 1 | |
| 2012 | 1 | 1 | |
| 2011 | 3 | 5 | |
| 2010 | — | 1 | |
| 2009 | 4 | 2 | |
| 2008 | 3 | 2 | |
| 2007 | 3 | 1 | |
| 2006 | 10 | 1 | |
| 2005 | 9 | 1 | |
| 2004 | 22 | 2 | |
| 2003 | 21 | 1 | |
| 2002 | 13 | 3 | |
| 2001 | 7 | 2 | |
| 2000 | 9 | 1 |
What Jaguar owners report
Grouped by the system owners named. Open any row for the full reports, in their own words — one per model so the same fault does not repeat.
Electrical System 198 Read
I was at a charging place evgo I was not pluged in and charged to 80% the car was not on and I was in front seat talking to a friend we heard a big pop and then saw white/ gray smoke coming from underside of the car where the battery is we got out and called the fire dept they arrived and the smoke had stopped and the fire men were looking at the car when another pop was heard and they ran from the car and lots of smoke started again after about a min there was an small explosion and the car caught fire the fire engulfed the car and had many small explosions the car burned for hours and when it stopped there was only metel framing it was all gone
The contact owned a 2011 jaguar xf. While the vehicle was operated, the contact was alerted by another motorist that smoke was coming from the vehicle. The contact pulled the vehicle over to the side of the road and various warning indicators illuminated. After the contact exited the vehicle, it became engulfed in flames. A police report was filed. The fire department was contacted and extinguished the flames. The vehicle was towed to a salvage yard and deemed destroyed. The dealer and manufacturer were not contacted. There were no injuries. The failure mileage was approximately 95,000
I was driving, and I smelled smoke so I decided to pull over. Upon closer examination I discovered that the smoke was coming from the garage door opener, which I never use! When I touched the cover for the garage door opener it was hot. Within a few minutes my car was filled with smoke, and a small fire began to burn in the top center console containing the garage door opener. I opened all the door windows, and also the sunroof to clear the interior of my car of the smoke. I managed to put the fire out by taking a sip of water from a bottle, and spitting it on the fire!
Power Train 173 Read
The contact owns a 2017 jaguar xe. The contact stated that the vehicle failed to shift into park, rolled away, and crashed into another vehicle. There were no injuries and a police report was not filed. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The manufacturer was not made aware of the failure. The failure mileage was 10,000
I was stopped in front of my garage, waiting for the door to open, with my foot on the brake pedal, when all of a sudden the engine began to speed up and brake pressure failed to stop the vehicle. The vehicle struck the partially open door, then smashed in to cabinets in the rear of the garage. Damage to the vehicle and the garage was severe. There car suffered damage to the front bumper, the hood and scratched the windshield and roof. I was not injured, but badly shaken by the incident. The vehicle has about 60,000 miles. I see in your complaint reports that this has occurred several times previously to the same model and year jaguar. The car has yet to be repaired
On several occasions I've had problems with my 2000 s type jaguar. The transmission causes many safety problems. Such as not shifting, hesitation etc. Which could be a major safety issue while driving on the hwy. Once my fiance was driving the vehicle and the hesitation of the transmission caused him to slam into the curb causing major damage to the front end. I've also had the transmission gasket replaced at the dealership. Know its back in the shop awaiting a new transmission. Jaguar is not taking any responsibility of these problems. Several other jaguar owners have experienced similar problems. Thank you for your time. [xxx]
Fuel/Propulsion System 121 Read
When parked in a parking lot, the vehicle started moving by itself. This had happen before on a different occasions. This time I could not get it to stop. Because of the accident that ensued, I cant remember a lot about the accident. The police believe I hit the post at 30 to 50 mph. Because of the jaguar proprietary information system" black box ", no one can read the data from the car but jaguar. That is kind of like letting the fox guard the hen house. All we want to know was if my foot was on the breaks which I believe while trying to stop. We believe this is a case on sudden unintended acceleration with know way to prove it because of the inability to retrieve the data
I believe jaguar should recall the fuel rail because the aluminum fuel rails corrode from the inside out from using certain ethanol fuels with low water content, which cause a pinhole that sprayed raw gasoline onto a hot engine which cause a fire. Those aluminum fuel rails were need to be replaced with stainless steel rails. My car was almost caught on fire due to a pinhole fuel leak which developed. And this occurred while stationary and moving the smell was so strong I had to drive with the windows down. And to make matters worst the fuel rail is no longer available through jaguar the part is obsolete so how can we have are car repaired if jaguar doesn't even carry the part ???
I had a short in my fuel tank when i remove the pump all the wires were baer no rubber around the wires it could have made a fire in the tank if one is like this many more r out there waiting to get on fire
Air Bags 120 Read
Airbags did not deploy upon collision with another vehicle. The 2017 f-pace jaguar was inspected by both a collision specialist and an insurance agent and it was deemed a total loss. The police crash report indicates that the airbags did not deploy. Prior to the accident there were no warnings or indications that the airbags were inoperable. Driver was taken to the hospital from the accident location because of severe chest and shoulder pain
I was involved in a car accident on May 27, 2021, in which I was rear ended by another vehicle at a high speed rate. My car was completely totaled. To my surprise, not a single airbag deployed and a passenger and I were injured in the accident. I have police reports and photos
The contact owned a 2017 jaguar xf. The contact stated that while stopped at a railroad crossing, another vehicle rear ended him which knocked his vehicle into the moving train. The contact immediately exited the vehicle as the moving train clipped the front end of the vehicle. The air bags did not deploy upon impact. The contact did not seek medical attention at the scene. A police report was filed and the other driver was arrested for dui. The contact sought medical treatment the next day and was treated for injuries to his back, neck, and left eye. The vehicle was severely damaged as a result of the accident and towed to an independent tow yard. His insurance company performed an investigation and deemed the vehicle a total loss, the vehicle was destroyed. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was 22,451
Engine And Engine Cooling 119 Read
On jan. 21 2009, a spontaneous fire began in the engine of the car. It had just been to the dealer jan.6-9 2009. The fire caused a complete destruction of the vehicle
- the contact's stated the vehicle was purchased on august 30th 2006, and had problems with loss of power. The vehicle lost power about 100 times while driving65 mph. The contact took the vehicle to the local jaguar dealer for a check up. The dealer informed him that they did not know the cause of the failure. The contact states that on november 20, 2006, while exiting the highway, the vehicle was involved in a crash due to loss of vehicle power and difficulty in steering. The conta ct's vehicle struck the vehicle in front of her. The incident was reported to police. After the crash, the contact states took the vehicle to dealer an oil change and was informed that the vehicle had a recall on file. The contact took the vehicle back to the dealer ,and was informed that it had already been repaired in november 2004. Also , was told that the vehicle was out of warranty, and so the costs of repairs would not be covered. The manufacturer refused to cover the repairs since the recall problems had already been repaired in 2004
While sitting in traffic, the vehicle all of a sudden caught on fire. *jb there was no warning, smoke started to come from the hood. (heaviest on the right side of the hood) the engine block was totally destroyed. The hot spot appeared close to the windshield. When the fire started, it smelled like electrical wiring. The dealer couldn't find the problem. *scc
Vehicle Speed Control 109 Read
The contact owns a 2019 Jaguar F-Pace. The contact stated that while driving forward into a parking space and depressing the brake pedal to stop, the vehicle suddenly experienced unintended acceleration causing the vehicle to drive forward and crash into the rear of a second parked vehicle. During the incident, the contact sustained a neck and head injury which did not require medical treatment. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. No police report was taken. The manufacturer was notified of the failure. The failure mileage was 50,000
The contact owns a 2005 jaguar s-type. While the vehicle was parked in the driveway, the driver shifted into reverse and the vehicle experienced unexpected acceleration. The vehicle sped over a curb and crashed into a wooden deck. The passenger side wheel detached from the vehicle. A police report was filed. The passenger was injured, taken to the hospital via ambulance, treated, and discharged the same day. The police confiscated the license of the driver. The vehicle was towed to a body shop. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 54,700
The contact owns a 2009 jaguar xf. The contact stated that while driving approximately 5 mph, the consumer experienced an unintended acceleration. The contact tapped the bumper of another vehicle. The vehicle was driven to the contact residence with minimal damage. The contact also stated that the same failure recurred at least six times prior to the crash. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000. Updated 04/07/16*lj the consumer stated the accident was minor. When her husband changed lanes, to mae a turn, traffic was stopped for a red light, he applied the brake, however, the RPM's increased. Her husband stopped the vehicle, by shifting to neutral and quickly back to drive. Updated 05/06/16
Fuel System, Gasoline 96 Read
I am investigating a fatal collision involving a vehicle fire of a 2006 jaguar s type 4dr sedan. The fuel filter is located inside the left front fender well and is not protected by any frame component. The fuel shut off switch is located directly behind the left front wheel well. The victim vehicle was struck in an offset head on manner on the driver's (left side), directly impacting the area of the fuel filter. The fuel line was torn off of the filter, and it does not appear that the shut off switch actually worked, thereby pumping gasoline onto the front of the car as it slid across the road. The car was quickly engulfed in flames, and the driver who was pinned into the car died as a result of the fire. My case # is [xxx]
This 1985 jaguar had an engine fire with the previous owner, parts were replaced and the car had a second engine fire in my garage, I have replaced the parts again. The fire starts in the fuel rack area.I have some of the old parts that were burnt. Thank you
This 85 xj6 jaguar was brought to my shop for repair.the left rear gas tank started to leak after I put 2.00 in gas in the tank. My shop was hirerd to repair the tank. The leak was in the (seam) of the tank. I noticed this car had very big gas drain plugs in there tanks,about 2.5 inch across with a enter plug 1.5 inches,a double plug system.every car I have ever worked on , has never had a gas drain plug in there tank bigger then a 1/2 inch. On 5/6/98 I started to drain this tank ,the gas came out faster then what I could catch it, causeing a gas spill and a fire that injured 2 and destroyed my tire & automotive store.I feel this drain plug system was very pourly designed and the reason for my shop fire and accident ,which end up putting me in the hospital for 22 days and destroying my bussness
Suspension 82 Read
On sept 27, 2013 around 7a.m., I drove my car to the mail box where I pulled over on a road with a slight incline and up on the rounded curb, put it in park, opened the door, walk along the side of the car, crossed in front to retrieve my mail. After getting my mail, when I turned around to go back to the car, I saw it driving forward and crossing the road towards the other side! Instinctively I jumped in the passenger side and was trying to reach the brake pedal when the car hit the curb, throwing me back a bit. The impact of the curb must have turned the wheels to the left and the car proceeded down an embankment and hit a tree which finally stopped the car. I contest that the car could not have originally been in drive when I got out of the car to retrieve my mail as I walked in front of it. I believe the gear popped out of park and voluntarily went into drive while I was retrieving my mail
The contact owns a 2001 jaguar s-type. The contact purchased the vehicle on september 12, 2008. Later that same day, while driving 40 mph, the contact turned the steering wheel to the left, but the vehicle turned in the opposite direction. The vehicle began swaying left to right and she lost all control. The vehicle crashed into a median and stopped. The vehicle was damaged, but there were no injuries. After the crash, the contact drove approximately 5 mph until she reached her residence. She exited the vehicle and noticed that the tires were bald and the wiring protruded. She took the vehicle to two different mechanics and they both stated that the lower ball joints were defective on both sides of the vehicle. The dealer advised her to call the manufacturer regarding NHTSA campaign id number 00V359002 (suspension:front:control arm:lower ball joint). The manufacturer stated that her VIN was not included in the recall. The vehicle has not been repaired. The current mileage was 104,742 and failure mileage was 104,000
Dt: the consumer stated he was involved in an accident while driving his 2004 jaguar xj8. The front wheel broke off at the upper ball joint. The police report read that the passenger side front wheel broke which caused the consumer to hit two parked unattended vehicles . No one was injured in the accident
Unverified owner reports filed with NHTSA. Percentages are shares of all 2,007 Jaguar complaints.
Jaguar against the rest
| Measure | Where Jaguar sits | Out of |
|---|---|---|
| By complaint volume | #0 | 29 brands with 3,000+ complaints |
| By age at failure (later is better) | #0 | 29 brands |
| Complaints ending in a crash | 7.8% | across all 2,007 reports |
Ranking by volume says more about how many cars a brand sells than about how they hold up. Age at failure is the fairer of the two.
Jaguar problems by model
17 Jaguar models have owner complaints on file. Pick one for its worst years, failing systems and what owners actually wrote. Another 5 Jaguar models have no complaints on record at all.
| Model | Owner complaints | Years | Most reported system |
|---|---|---|---|
| Jaguar S-Type | 2000–2008 | Power train | |
| Jaguar XF | 2009–2026 | Air bags | |
| Jaguar X-Type | 2002–2008 | Vehicle speed control | |
| Jaguar I-PACE | 2019–2026 | Electrical system | |
| Jaguar XJ8 | 1998–2003 | Engine and engine cooling | |
| Jaguar F-PACE | 2017–2026 | Engine | |
| Jaguar XJ6 | 1981–1997 | Seat belts | |
| Jaguar XK8 | 1997–2004 | Engine and engine cooling | |
| Jaguar XJS | 1981–1997 | Fuel system | |
| Jaguar XJ | 2002–2019 | Power train | |
| Jaguar Vanden Plas | 1988–2004 | Engine and engine cooling | |
| Jaguar XE | 2017–2021 | Engine | |
| Jaguar F-TYPE | 2014–2026 | Electrical system | |
| Jaguar XK | 2000–2015 | Vehicle speed control | |
| Jaguar XJR | 1995–2007 | Engine and engine cooling | |
| Jaguar E-PACE | 2018–2026 | Power train | |
| Jaguar XJ12 | 1991–1997 | Engine and engine cooling |
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
- What the car is worth given what tends to fail on it
- The original window sticker and factory options
- Full research report as a PDF for the pre-purchase inspection
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How we count
Every figure here comes from complaints owners filed with NHTSA — 1,109,349 of them, covering 2,013 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Frequently asked questions
How reliable is Jaguar?
Owners have filed 2,007 complaints across 22 Jaguar models. On its own that number reflects how many Jaguar cars are on the road — compare the average age at failure (5.98 years) instead.
What breaks most often on a Jaguar?
The most reported system is Electrical System with 198 complaints.
Do Jaguar problems show up under warranty?
28.5% of Jaguar complaints describe something that happened in the first three years, while the factory warranty was likely still running.
Which Jaguar model has the most complaints?
See the model list above — each card shows its complaint count, and the model page breaks it down by year and by system.
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