Owners have filed 3 complaints on the RAM ProMaster 3500, covering 2023–2024. The system named most often is Engine And Engine Cooling (2 reports). Worst years by volume: 2023, 2024; cleanest: 2024, 2023. 0 reports describe a crash, 1 a fire. On average the car was 1.0 years old when the problem happened.
What breaks on RAM ProMaster 3500
Grouped by the system owners named — percentages are shares of all 3 ProMaster 3500 complaints. Open any row for the full reports in owners' own words.
Engine And Engine Cooling 2 Read
The contact owns a 2024 Ram 3500. The contact stated that after turning the vehicle off, the engine fan kept running for approximately five hours. The contact stated that the following morning, the vehicle failed to start. Roadside Assistance was called to the scene and recharged the battery, and the vehicle was…
The contact owns a 2023 Ram Promaster 3500. The contact stated while the vehicle was parked, the contact became aware that the radiator tube joint was fractured. The contact became aware there was coolant leaking from the radiator. There was no warning light illuminated. The vehicle was taken to the dealer where it…
Electrical System 1 Read
On 10/24, a rented van (from Budget Truck Rental) was parked and stationary on private commercial property (a warehouse lot) when a fire originated in the engine compartment area. The fire rapidly escalated, causing severe damage to the van itself, and resulting in the total loss of a second, adjacent rented van. The…
ProMaster 3500 years to avoid — and the clean ones
Complaints per model year. More reports usually means more cars on the road as well as more trouble, so read the crash and fire columns alongside the count.
| Model year | Complaints | Top system | Crashes | Fires |
|---|---|---|---|---|
| 2024 | Engine And Engine Cooling,electrical System | — | — | |
| 2023 | Electrical System,unknown Or Other | — | 1 |
The same model year, different builds
Every complaint carries the first 11 characters of the VIN — plant, year, body and engine. That is a production series, and complaints are spread across them very unevenly.
| Measure | Value |
|---|---|
| Distinct production series | 3 |
| Average complaints per series | 1 |
| Worst single series | 1 complaints |
| Average age at failure | 1.0 years |
A model average of 1 hides a worst series at 1. Enter a VIN above to see the numbers for that exact build instead of the model as a whole.
Owners reported these. Find out if yours is one of them.
- Complaints matched to the exact production run, not just the model
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How we count
Every figure here comes from complaints owners filed with NHTSA — 1,100,006 of them, covering 1,982 models built between 1981 and 2026.
A complaint is an unverified report: someone wrote down what happened to their car. It is not a confirmed defect and not a recall. What makes the volume useful is the pattern — when thousands of owners of the same build describe the same failure, that is a signal no marketing brochure will give you.
Two things we do that the source does not. First, we compute the age of the car at the moment of failure from the incident date and the model year. Second, we group complaints by the first 11 characters of the VIN — the production series — so a bad plant run does not disappear into a model-wide average.
Frequently asked questions
What are the worst years for the ProMaster 3500?
By complaint volume, 2023, 2024 drew the most owner reports. Bear in mind that popular years put more cars on the road, so check the crash and fire columns too.
Which ProMaster 3500 years are the cleanest?
2024, 2023 have the fewest complaints on file. For recent years that can simply mean the cars are young.
How many complaints does the RAM ProMaster 3500 have?
3 owner complaints filed with NHTSA, covering 2023–2024. Of those, 0 describe a crash and 1 a fire.
Are these complaints verified?
No. They are unverified reports from owners. NHTSA publishes them as filed and investigates only a fraction. The value is in the pattern, not in any single report.
Can I check complaints for one specific car?
Yes — enter its VIN above. We match the first 11 characters, which identify the plant, year, body and engine, so you get complaints on that exact production series rather than the whole model.