The Ford Flex has 14 NHTSA recall campaigns on record covering 2009–2019. On average a defect was admitted 4.16 years after the car was built, the slowest took 10 years. The most recalled system is Fuel System, Gasoline (3 campaigns). Owners also filed 1,742 complaints on this model — see what breaks.
What was recalled on the Ford Flex
Grouped by system. Open any row for the campaigns themselves — what failed, what it risks and how the dealer fixes it, straight from the NHTSA filing.
Fuel System, Gasoline 3 Read
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump
Risk. A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash
Fix. Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump
Risk. A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash
Fix. Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump
Risk. A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash
Fix. Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31
Back Over Prevention 2 Read
What's wrong. Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image
Risk. A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash
Fix. Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number…
What's wrong. Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse
Risk. A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash
Fix. Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be…
What's wrong. Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse
Risk. A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash
Fix. Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be…
Electrical System 1 Read
What's wrong. Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc
Risk. An electrical arc can increase the risk of a fire
Fix. Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall…
Structure 1 Read
What's wrong. Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving
Risk. Door trim that detaches while driving can create a road hazard, increasing the risk of a crash
Fix. Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027.Owners may contact Ford customer service at 1-866-436-7332. Ford's…
What's wrong. Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving
Risk. Door trim that detaches while driving can create a road hazard, increasing the risk of a crash
Fix. Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027.Owners may contact Ford customer service at 1-866-436-7332. Ford's…
What's wrong. Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving
Risk. Door trim that detaches while driving can create a road hazard, increasing the risk of a crash
Fix. Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027.Owners may contact Ford customer service at 1-866-436-7332. Ford's…
Suspension 1 Read
What's wrong. Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension
Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash
Fix. Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September…
What's wrong. Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension
Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash
Fix. Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September…
What's wrong. Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension
Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash
Fix. Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September…
Engine And Engine Cooling 1 Read
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components
Risk. An oil leak, in the presence of an ignition source, increases the risk of a fire
Fix. Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components
Risk. An oil leak, in the presence of an ignition source, increases the risk of a fire
Fix. Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46
Parking Brake 1 Read
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Risk. If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash
Fix. Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07
Seats 1 Read
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Risk. Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag
Fix. Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10
Power Train 1 Read
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning
Risk. If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing…
Fix. Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford…
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning
Risk. If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing…
Fix. Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford…
Steering 1 Read
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault
Risk. If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash
Fix. Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free…
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault
Risk. If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash
Fix. Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free…
What's wrong. Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault
Risk. If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash
Fix. Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free…
How long a defect stays unadmitted
Campaign numbers encode the year of the announcement, so each recall on this model can be dated against the car it applies to.
| Measure | Value |
|---|---|
| Average gap before admission | 4.16 years |
| Slowest campaign | 10 years |
| Admitted 5+ years later | 46.9% |
| Campaigns on record | 14 |
Which Flex years were recalled most
Campaigns per model year. A year with more campaigns is not automatically worse — it may simply have sold in far greater numbers.
| Model year | Campaigns | Most recalled system |
|---|---|---|
| 2019 | Electrical System | |
| 2018 | Suspension | |
| 2017 | Engine And Engine Cooling | |
| 2016 | Engine And Engine Cooling | |
| 2015 | Parking Brake | |
| 2014 | Power Train | |
| 2013 | Fuel System, Gasoline | |
| 2012 | Steering | |
| 2011 | Steering | |
| 2010 | Air Bags | |
| 2009 | Air Bags |
Check your own car
A campaign applies to a range of production, not to every car of the model. The only way to know whether yours is affected — and whether the repair was already done — is by VIN.
| Step | What you get |
|---|---|
| Enter the VIN above | Open campaigns for that exact vehicle, straight from NHTSA |
| Check the repair status | Whether the free fix has already been carried out on this car |
| Book at any franchised dealer | Recall work is free regardless of age, mileage or owner |
Go deeper
A campaign covers a production range. Yours is one car.
- Check whether this exact VIN is affected — and whether the fix was done
- Alerts if a new campaign lands on a car in your garage
- Full research report as a PDF you can hand to a mechanic
- Decode a whole list of VINs at once
- No ads, on every page
- No ads, no tracking — and much more
Frequently asked questions
How many recalls does the Ford Flex have?
14 NHTSA campaigns on record, covering 2009–2019. Not every campaign applies to every car — coverage is by production range, so check your VIN.
Is recall work free?
Yes. Safety recall repairs are free at any franchised dealer regardless of the car's age, mileage or how many owners it has had. That is a federal requirement, not a courtesy.
How do I know if my Flex still has an open recall?
Enter its VIN above. We show campaigns that apply to that exact vehicle and whether the repair has already been recorded as done.
Why did a defect take years to be recalled?
On this model the average gap between the car being built and the defect being admitted is 4.16 years, and the slowest campaign came 10 years later. Defects usually surface as they accumulate in the field: complaints pile up, an investigation opens, and only then is a campaign issued.