Chrysler Town and Country Reliability

Owners filed 3,788 complaints about the Town and Country: 8.83 per production run against 3.73 for the market, more complaints than most cars. The year to avoid is 2011; the cleanest year old enough to judge is 2001.

NHTSA owner complaints · 3,788 complaints · 1990–2016 · Updated Nov 3, 2026
Quick answer

The 2011 draws 14.77 complaints per run and the 2001 2.75, a 5.4-fold gap within the same model. Half of all complaints arrive by 4 years of age, so 76.8% land after the 3-year basic warranty ends. The system owners report most is Electrical System, with 1,628 complaints, typically at 4.4 years.

Chrysler Town and Country years to avoid — and the best ones

FIG.01·Chrysler Town and Country — complaint rate by model year
Model yearPer runComplaintsRunsEnough history?
201611.451345yes
20156.8937254yes
20149.8760261yes
201313.3462747yes
201210.8259555yes
201114.7770948yes
20012.75344125yes
19911.211714yes
19901.2997yes
ROWS 9·SOURCE NHTSA complaints, grouped by VIN production run

Does the market discount it? In our listings a 2011 Town and Country asks a median $3,300, against $3,300 for a 2012, the next model year: about the same, so the price shows no discount for its complaint record.

Among the 5 Chrysler Town and Country years with enough history, the three to walk away from are 2011, 2012, 2014; the three worth hunting are 2001, 2015, 2014.

When it starts to break

FIG.02·Chrysler Town and Country — age at failure
Age at failureComplaintsRunning totalWarranty
0 years1935.2%covered
1 year31613.7%covered
2 years35723.2%covered
3 years52037.2%you pay
4 years50750.8%you pay
5 years43662.5%you pay
6 years33971.6%you pay
7 years30479.8%you pay
8 years25786.7%you pay
9 years21692.5%you pay
10 years13095.9%you pay
11 years6897.8%you pay
12 years3198.6%you pay
13 years3699.6%you pay
14 years1199.9%you pay
15 years5100%you pay
ROWS 16·SOURCE NHTSA complaints with incident dates

Basic warranty on this car is 3 years / 36,000 miles. Only 23.2% of reported failures happen inside it — the remaining 76.8% come out of the owner's pocket. Powertrain cover (5 years / 60,000 miles) reaches further, but it only covers the engine and transmission, which account for about 28% of the complaints here.

What actually fails — and at what age

What waits further out is Electrical System at 4.4 years — past every basic warranty, and the bill lands on whoever owns the car then.

FIG.03·Chrysler Town and Country — what fails and when
SystemComplaintsTypical ageCrashFire
Electrical System16284.4 yrs1641
Engine5745.9 yrs311
Power Train4925.2 yrs132
Unknown Or Other4025.7 yrs76
Seats2846.2 yrs42
Air Bags2735.5 yrs402
Structure2354.8 yrs35
Fuel/propulsion System2206.6 yrs21
ROWS 8·SOURCE NHTSA complaints

What else in this class

6 models share the Town and Country's vehicle class. Per production run, the Toyota Sienna draws 6.57, the Honda Odyssey 7.17 and the Kia Carnival 2.83, against 8.83 for the Town and Country. That is the most complaints of the group.

FIG.05·Chrysler Town and Country — rivals in the same class
Same class as the Town and CountryComplaints on recordRecall campaignsYears built
Toyota Sienna8,6401651995–2026
Honda Odyssey12,9042061995–2026
Kia Carnival388162022–2026
Chrysler Pacifica7,112982004–2026
Kia Sedona2,544702001–2021
Dodge Grand Caravan7,2011031988–2023
ROWS 6·SOURCE NHTSA complaints and recall campaigns

The table shows totals on record; the rates per production run are in the sentence above.

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Frequently asked questions

Is the Chrysler Town and Country reliable?

By complaints per production run it is worse than typical: 8.83 against 3.73 for the average car, and more than each of the 3 class rivals we compared.

Which Town and Country years should you avoid?

By complaints per production run, 2011, 2012, 2014. The cleanest years old enough to judge are 2001, 2015, 2014. Years newer than 6 are left out: complaints keep arriving for years after a car is sold.

When do Town and Country problems usually start?

Half of all complaints arrive by 4 years of age. The most reported system is Electrical System, typically at 4.4 years, followed by Engine.

Will the warranty cover Town and Country problems?

Mostly not: basic cover is 3 years / 36,000 miles, and only 23.2% of reported failures fall inside it. Powertrain cover lasts longer, but engine and transmission make up about 28% of the complaints here.

Is the Town and Country more reliable than the Toyota Sienna?

No: 8.83 complaints per production run for the Town and Country against 6.57 for the Toyota Sienna.

Complaint records from NHTSA, grouped by VIN production run (characters 1–11). Rates, age-at-failure and warranty coverage computed by ForCar. Model years newer than 6 years are excluded from rankings — complaints accumulate for a decade (how we measure). Last updated Nov 2026. — ForCar Reviewed by , founder of ForCar.
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