PACIFICA

Chrysler Pacifica Reliability

Owners filed 6,403 complaints — 6.89 per production run against 3.73 for the market. The typical failure comes at 5 years, and the basic warranty runs out at 3.

NHTSA owner complaints · 6,403 complaints · 2004–2026 · Updated Sep 19, 2026
Quick answer

The Chrysler Pacifica draws 6.89 complaints per production run against 3.73 for the average car — worse than typical. The worst model year is 2017 at 18.41 complaints per run; the best is 2008 at 1.8 — a 10.2-fold gap between two cars wearing the same badge. Failures cluster at 5 years, so only 31.4% of them fall inside the 3-year basic warranty.

Chrysler Pacifica years to avoid — and the best ones

The Chrysler Pacifica year to avoid is 2017, at 18.41 complaints per production run. The best is 2008 at 1.8 — 10.2 times cleaner for a car wearing the same badge. Both figures are rates, not totals: a raw count only tells you which year sold well, so the best-selling year always looks like the worst car. Dividing by the number of production runs strips sales volume out and leaves the fault rate.

FIG.01·Chrysler Pacifica — complaint rate by model year
Model yearPer runComplaintsRunsEnough history?
2026188too new
20251.182622too new
20241.414129too new
20232.5114859too new
20223.920352too new
20214.8536475too new
20202.3916067yes
20194.9434169yes
20188.21846103yes
201718.41145479yes
20081.87441yes
20074.929460yes
20065.85608104yes
20058.871091123yes
200412.2174561yes
ROWS 15·SOURCE NHTSA complaints, grouped by VIN production run

Among the 9 Chrysler Pacifica years with enough history, the three to walk away from are 2017, 2005, 2018; the three worth hunting are 2019, 2006, 2018. Anything marked «too new» sits outside the ranking on purpose — complaints keep arriving for a decade after a car is sold, so a 2026 build would look flawless next to a ten-year-old one and comparing them would be dishonest.

When it starts to break

Not the calendar year the complaint was filed — the age of the car when it failed. That age decides who pays: inside the warranty the manufacturer does, outside it you do.

FIG.02·Chrysler Pacifica — age at failure
Age at failureComplaintsRunning totalWarranty
0 years5969.5%covered
1 year71020.7%covered
2 years67631.4%covered
3 years54040%you pay
4 years46047.3%you pay
5 years51155.4%you pay
6 years54664.1%you pay
7 years45271.3%you pay
8 years50579.3%you pay
9 years45686.5%you pay
10 years32091.6%you pay
11 years21294.9%you pay
12 years12096.8%you pay
13 years10598.5%you pay
14 years6399.5%you pay
15 years31100%you pay
ROWS 16·SOURCE NHTSA complaints with incident dates

Basic warranty on this car is 3 years / 36,000 miles. Only 31.4% of reported failures happen inside it — the remaining 68.6% come out of the owner's pocket. Powertrain cover (5 years / 60,000 miles) reaches further, but it only covers engine and transmission, and most complaints here are not either.

What actually fails — and at what age

Ordered by how often owners reported each system, with the age at which it typically goes. On a Chrysler Pacifica the early trouble is Electrical System and Power Train — reported at around 3.8 years, so a car still under warranty is the one to check for it. What waits further out is Engine at 5.2 years — past every basic warranty, and the bill lands on whoever owns the car then.

FIG.03·Chrysler Pacifica — what fails and when
SystemComplaintsTypical ageCrashFire
Engine18225.2 yrs1832
Electrical System13803.8 yrs2140
Power Train13584 yrs194
Structure9648.4 yrs118
Steering7125.5 yrs235
Unknown Or Other7105.1 yrs1413
Suspension4448 yrs81
Engine And Engine Cooling4034.5 yrs44
ROWS 8·SOURCE NHTSA complaints

What else in this class

Same vehicle class as the Chrysler Pacifica, so the comparison is fair — an estate against an estate, not against a coupé. These 6 share its class; open any of them to see its own build years and failure ages side by side with the Pacifica.

FIG.05·Chrysler Pacifica — rivals in the same class
Same class as the PacificaComplaints on recordRecall campaignsYears built
Toyota Sienna8,6291671995–2026
Honda Odyssey12,6622061995–2026
Kia Carnival374162022–2026
Chrysler Town and Country4,1421741990–2016
Kia Sedona2,532702001–2021
Dodge Grand Caravan7,1801031988–2023
ROWS 6·SOURCE NHTSA complaints and recall campaigns

These are totals, not rates: a model that sold in millions collects more of both. Open one to see its complaints per production run — the figure this site is built on.

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How we measure it

Reliability scores usually arrive as a number out of five with no working shown. The Chrysler Pacifica figure here comes out of 6,403 individual reports, and here is exactly how they were turned into a rate — two steps in it are arguable and you should be able to argue with them.

Rate, not total. Volume alone would decide the ranking, so we divide by the number of production runs — the distinct first-eleven-character VIN prefixes on record. The Chrysler Pacifica alone splits into 929 runs carrying 6,403 complaints — 6.89 per run against 3.73 for the market.

Age, not year. Incident date minus model year gives the age at failure, which is what the warranty question turns on. It is why our «worst year» rankings exclude anything built in the last 6 years — those cars simply have not had time to break yet.

What this is not. Filing with a federal regulator takes effort, so what you see are faults someone judged serious — not scratched paint, not running costs, not how nice the car is to live with. For the Chrysler Pacifica the file runs from 2004 to 2026, so the older years carry a full life of reports and the newest carry almost none.

Frequently asked questions

Is the Chrysler Pacifica reliable?

It draws 6.89 complaints per production run against 3.73 for the average car, so worse than typical. Failures cluster around 5 years of age.

What are the best and worst years for the Pacifica?

Worst is 2017 at 18.41 complaints per run; best is 2008 at 1.8. Years newer than 6 are excluded — they have not had time to accumulate complaints.

How long does a Pacifica last?

Complaints reach their halfway point at 5 years. That is when faults start being reported in volume, not when the car stops — but it is the point at which ownership starts costing money.

Will the warranty cover it?

Basic cover is 3 years / 36,000 miles, and 31.4% of reported failures fall inside it. The rest are yours.

What fails most often?

Engine with 1,822 complaints, typically at 5.2 years of age.

Complaint records from NHTSA, grouped by VIN production run (characters 1–11). Rates, age-at-failure and warranty coverage computed by ForCar. Model years newer than 6 years are excluded from rankings — complaints accumulate for a decade. Last updated Sep 2026. — ForCar Reviewed by , founder of ForCar.
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