Half of all complaints arrive by 3 years of age, so 65.6% land after the 3-year basic warranty ends. The system owners report most is Power Train, with 15 complaints, typically at 3.1 years.
RAM ProMaster 2500 years to avoid — and the best ones
| Model year | Per run | Complaints | Runs | Enough history? |
|---|---|---|---|---|
| 2021 | 4 | 3 | too new | |
| 2020 | 3 | 3 | yes | |
| 2015 | 23 | 20 | yes |
Does the market discount it? In our listings a 2015 ProMaster 2500 asks a median $16,995, against $29,900 for a 2016, the next model year: about 43% less, so sellers do price some of the trouble in.
Among the 2 RAM ProMaster 2500 years with enough history, the three to walk away from are 2015, 2020; the three worth hunting are 2020, 2015.
When it starts to break
| Age at failure | Complaints | Running total | Warranty |
|---|---|---|---|
| 0 years | 6.3% | covered | |
| 1 year | 34.4% | covered | |
| 3 years | 53.1% | you pay | |
| 4 years | 84.4% | you pay | |
| 5 years | 87.5% | you pay | |
| 6 years | 93.8% | you pay | |
| 7 years | 96.9% | you pay | |
| 8 years | 100% | you pay |
Basic warranty on this car is 3 years / 36,000 miles. Only 34.4% of reported failures happen inside it — the remaining 65.6% come out of the owner's pocket. Powertrain cover (5 years / 60,000 miles) reaches further, but it only covers the engine and transmission, which account for about 66% of the complaints here.
What actually fails — and at what age
On the RAM ProMaster 2500, the early trouble is Power Train and Service Brakes — reported at around 3.1 years, so a car still under warranty is the one to check for it. What waits further out is Engine at 4.7 years — past every basic warranty, and the bill lands on whoever owns the car then.
| System | Complaints | Typical age | Crash | Fire |
|---|---|---|---|---|
| Power Train | 3.1 yrs | — | — | |
| Engine | 4.7 yrs | — | — | |
| Electrical System | 4.3 yrs | — | — | |
| Service Brakes | 2.6 yrs | 1 | — | |
| Unknown Or Other | 1 yrs | — | — | |
| Exterior Lighting | 0.3 yrs | — | — | |
| Fuel/propulsion System | 4.3 yrs | — | — | |
| Suspension | 1 yrs | — | — |
Good year or bad year — the VIN settles it.
- Check any VIN against complaints for its exact build year and plant
- Exact value for that car, adjusted for its mileage
- Full research report as a PDF you can hand to a mechanic
- Alerts if a recall lands on a car in your garage
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- No ads, no tracking — and much more
Frequently asked questions
Is the RAM ProMaster 2500 reliable?
By complaints per production run it is better than typical: 1.14 against 3.73 for the average car.
When do ProMaster 2500 problems usually start?
Half of all complaints arrive by 3 years of age. The most reported system is Power Train, typically at 3.1 years, followed by Engine.
Will the warranty cover ProMaster 2500 problems?
Mostly not: basic cover is 3 years / 36,000 miles, and only 34.4% of reported failures fall inside it. Powertrain cover lasts longer, but engine and transmission make up about 66% of the complaints here.
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