Toyota Grand Highlander Reliability

Owners filed 328 complaints about the Grand Highlander: 3.57 per production run against 3.73 for the market, about as many complaints as the average car.

NHTSA owner complaints · 328 complaints · 2024–2026 · Updated Nov 4, 2026
Quick answer

Half of all complaints arrive by 0 years of age, so 0% land after the 3-year basic warranty ends. The system owners report most is Unknown Or Other, with 86 complaints, typically at 0.6 years.

Toyota Grand Highlander years to avoid — and the best ones

FIG.01·Toyota Grand Highlander — complaint rate by model year
Model yearPer runComplaintsRunsEnough history?
20261.291814too new
20252.27735too new
20245.4223343too new
ROWS 3·SOURCE NHTSA complaints, grouped by VIN production run

When it starts to break

FIG.02·Toyota Grand Highlander — age at failure
Age at failureComplaintsRunning totalWarranty
0 years15752.3%covered
1 year8279.7%covered
2 years61100%covered
ROWS 3·SOURCE NHTSA complaints with incident dates

Basic warranty on this car is 3 years / 36,000 miles. Only 100% of reported failures happen inside it — the remaining 0% come out of the owner's pocket. Powertrain cover (5 years / 60,000 miles) reaches further, but it only covers the engine and transmission, which account for about 37% of the complaints here.

What actually fails — and at what age

On the Toyota Grand Highlander, the early trouble is Unknown Or Other and Power Train — reported at around 0.6 years, so a car still under warranty is the one to check for it.

FIG.03·Toyota Grand Highlander — what fails and when
SystemComplaintsTypical ageCrashFire
Unknown Or Other860.6 yrs—1
Power Train670.8 yrs1—
Engine540.8 yrs——
Fuel/propulsion System470.8 yrs——
Structure320.5 yrs1—
Air Bags300.2 yrs3—
Vehicle Speed Control300.7 yrs2—
Electrical System290.6 yrs——
ROWS 8·SOURCE NHTSA complaints

What else in this class

6 models share the Grand Highlander's vehicle class. Per production run, the Toyota Highlander draws 2.92, the Jeep Grand Cherokee 5.35 and the Ford Explorer 5.03, against 3.57 for the Grand Highlander.

FIG.05·Toyota Grand Highlander — rivals in the same class
Same class as the Grand HighlanderComplaints on recordRecall campaignsYears built
Toyota Highlander5,8311282001–2026
Jeep Grand Cherokee34,1303351993–2026
Ford Explorer37,4453901991–2026
BMW X52,9821982000–2026
Cadillac Escalade2,0201291999–2026
Hyundai Palisade2,347332020–2026
ROWS 6·SOURCE NHTSA complaints and recall campaigns

The table shows totals on record; the rates per production run are in the sentence above.

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Frequently asked questions

Is the Toyota Grand Highlander reliable?

By complaints per production run it is better than typical: 3.57 against 3.73 for the average car, and in the middle of its class rivals.

When do Grand Highlander problems usually start?

Half of all complaints arrive by 0 years of age. The most reported system is Unknown Or Other, typically at 0.6 years, followed by Power Train.

Will the warranty cover Grand Highlander problems?

Mostly yes: basic cover is 3 years / 36,000 miles, and 100% of reported failures fall inside it. Powertrain cover lasts longer, but engine and transmission make up about 37% of the complaints here.

Is the Grand Highlander more reliable than the Toyota Highlander?

No: 3.57 complaints per production run for the Grand Highlander against 2.92 for the Toyota Highlander.

Complaint records from NHTSA, grouped by VIN production run (characters 1–11). Rates, age-at-failure and warranty coverage computed by ForCar. Model years newer than 6 years are excluded from rankings — complaints accumulate for a decade (how we measure). Last updated Nov 2026. — ForCar Reviewed by , founder of ForCar.
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