Everything NHTSA's vPIC database knows about this exact vehicle:
Decoding from NHTSA…
Vehicle history — accidents, title & owners
The decode above is what this vehicle is. For what it's been through — accidents, title brands, odometer, theft/total-loss and previous owners — pull a full history report.
NHTSA publishes the first 11 characters of the VIN with every complaint — that identifies the plant, model year, body and engine. So these are reports from cars built exactly like this one, not an average across the whole model.
JM3KFACM7L0••••••2020 Mazda CX-5
This build draws 2.7× more complaints than the average 2020 Mazda CX-5 build (4 vs 2).
4on this build
105on the model
70builds in total
Most reportedElectrical System 2Air Bags 1Wheels 1Engine 1
What owners of this build wrote
EngineJul 2025
I noticed an oil leak. I had it diagnosed and its a crack in the cylinder head, right above the exhaust manifold. This is known issue for Mazda's online. There is oil spilling everywhere. The oil burns off as it is driving. Smoke fills my car
Electrical SystemJul 2025
I own a 2020 Mazda CX-5 equipped with the Mazda Connect infotainment system. The touchscreen display malfunctions regularly by randomly selecting menu items, jumping between screens, zooming in and out, and activating functions without any input from me. These “phantom touch”…
Air BagsMar 2021
Vehicle was on a city street traveling at 35-40 mph when the front left wheel (yokohama geolandar g91) spontaneously blew out despite not colliding with any objects or road hazards. As a result, driver side curtain and seat airbags erroneously deployed and the vehicle…
Electrical SystemMay 2023
My Mazda 2020 CX-5 has the “ghost touch” issue with the screen, buttons on screen are automatically being pressed constantly, super laggy, buttons not functioning properly, making random phone calls etc. There are also incidences that the screen became totally black
Owner complaints…
Now the whole model — all 70 builds of it, not just this build. Same NHTSA reports, wider net:
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Full research report as a PDF you can hand to a mechanic
Decoded via NHTSA vPIC. Recalls, complaints and safety from NHTSA; MPG from EPA fueleconomy.gov. Full history reports from our partner. VIN JM3KFACM7L0843524 · decoded Oct 2026. — ForCar Reviewed by Denis Kataev, founder of ForCar.