Everything NHTSA's vPIC database knows about this exact vehicle:
Decoding from NHTSA…
Vehicle history — accidents, title & owners
The decode above is what this vehicle is. For what it's been through — accidents, title brands, odometer, theft/total-loss and previous owners — pull a full history report.
NHTSA publishes the first 11 characters of the VIN with every complaint — that identifies the plant, model year, body and engine. So these are reports from cars built exactly like this one, not an average across the whole model.
KNDJ23AU9L7••••••2020 Kia SOUL
This build draws 4.3× more complaints than the average 2020 Kia SOUL build (32 vs 8).
32on this build
368on the model
49builds in total
1involved a fire
Most reportedEngine 23Power Train 7Vehicle Speed Control 2Fuel/propulsion System 2
What owners of this build wrote
EnginefireJan 2021
The contact owned a 2020 kia soul. The contact stated that the check engine light was illuminated. The contact took the vehicle to the dealer (lifetime kia 4170 us-64, murphy, nc 28906;(828) 835-9200) who diagnosed that the crankshaft had failed however no repair was completed.…
Power TrainNov 2025
The engine began to sound like it was missing or sputtering. This occurred for a short period of time, and then the sound stopped. The next day the sound started again, shortly after engine seized while driving which created a very dangerous situation. After about 10 minutes the…
Unknown Or OtherJul 2025
Paint bubbling on both side of the car. Kia claims there is no defect in their paint however it seems to be a known problem with the white Kia soul
StructureDec 2024
My 2020 Kia Soul is not even five years old yet and under 20k miles and I noticed that the paint has started to lift and this should not happen. I have heard that other Kia models with the same paint, Snow White Pearl, have had the same reported issue over the past few years.…
Electrical SystemMay 2024
Appropriately April 2024, The engine service light came on at about 115,000 miles, followed by the 2020 Kia Soul X-line engine stopped running. I tried turning off the key and attempting to restart the car however it would start but for only a few seconds. After 5 or 6 tries to…
Read all 32 complaints on this exact buildFull text, search by keyword, and the systems that fail most on cars built like yours.Unlock with Pro →
Owner complaints…
Now the whole model — all 49 builds of it, not just this build. Same NHTSA reports, wider net:
Loading owner complaints…
PRO
Upgrade to Pro
You know what it is. Find out what it's worth.
Exact value for this VIN, adjusted for mileage
The original window sticker and factory options
Full research report as a PDF you can hand to a mechanic
Decoded via NHTSA vPIC. Recalls, complaints and safety from NHTSA; MPG from EPA fueleconomy.gov. Full history reports from our partner. VIN KNDJ23AU9L7013570 · decoded Sep 2026. — ForCar Reviewed by Denis Kataev, founder of ForCar.